<!doctype html><html data-19ax5a9jf="dingo" class="a-no-js"> <head><script>var aPageStart = (new Date()).getTime();</script><meta charset="utf-8"/> <title dir="ltr">IMDb | Help</title> <link rel="icon" type="image/x-icon" href="https://ia.media-imdb.com/images/G/01/imdbpro/help/favicon.ico"> <link rel="stylesheet" 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href="https://www.imdb.com/?ref_=helpms_helphdr_cons"> IMDb.com </a> </span></li> <li><span class="a-list-item"> <a class="a-link-normal" href="https://pro.imdb.com/?ref_=helpms_helphdr_pro"> IMDbPro.com </a> </span></li> <li><span class="a-list-item"> <a class="a-link-normal" href="https://developer.imdb.com/?ref_=helpms_helphdr_developer"> IMDb Developer </a> </span></li> </ul> </div> <div class="a-column a-span6 a-text-right a-span-last"> <span class="a-declarative" data-action="a-modal" data-csa-c-type="widget" data-csa-c-func-deps="aui-da-a-modal" data-a-modal="{"name":"loginPanelContent","padding":"none","hideHeader":"true"}"> <a id="loginSelector" href="javascript:void(0)" role="button" class="a-popover-trigger a-declarative nav_link"> Login <i class="a-icon a-icon-popover"></i></a> </span> <div class="a-popover-preload" id="a-popover-loginPanelContent"> <div id="login_panel_content" class="a-section a-text-center"> <div class="a-row"> <div class="a-column a-span6 a-spacing-extra-large a-spacing-top-base"> <span class="a-size-base-plus">Log in for IMDbPro member support</span> </div> <div class="a-column a-span6 a-spacing-extra-large a-spacing-top-base a-span-last"> <span class="a-size-base-plus">Log in for IMDb general Support</span> </div> </div> <div class="a-row"> <div class="a-column a-span5"> <a class="a-align-center a-link-normal login_imdbpro_logo" title="Login via IMDb Pro" href="https://help.imdb.com/login/pro?rf=helpms_login_popup_pro&u=%2Farticle%2Fissues%2FGG3BAQ79RAF8ZDEZ%2F&ref_=helpms_login_popup_pro"></a> </div> <div class="a-column a-span2"> <div class="a-section logo_divider"></div> </div> <div class="a-column a-span5 a-span-last"> <a class="a-align-center a-link-normal login_imdb_logo" title="Login via IMDb" href="https://help.imdb.com/login/consumer?rf=helpms_login_popup_consumer&u=%2Farticle%2Fissues%2FGG3BAQ79RAF8ZDEZ%2F&ref_=helpms_login_popup_consumer"></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="search_area" class="a-section a-padding-extra-large a-text-center"> <div class="a-section content_container"> <a class="a-spacing-base a-spacing-top-extra-large a-link-normal aok-block header_imdb_logo" href="https://help.imdb.com/?ref_=helphdr_helphome"></a> <p class="a-spacing-base a-size-extra-large"> Help Center </p> <form name="term" method="get" action="/search/all"> <div class="a-search"><i class="a-icon a-icon-search"></i><input type="search" maxlength="250" id="search_input" placeholder="How can we help?" name="term" class="a-input-text search_bar"/></div> <input type="hidden" name="ref_" value="_srch_submit"/> </form> </div> </div> <div class="a-container content_container"> <div id="article_content" class="a-section a-spacing-extra-large"> <h1> Sign in with Facebook not available </h1> <div> <br> <p>As of October 6, 2022, you will no longer be able to use “<b>Sign in with Facebook</b>" to access your IMDb account. If you previously logged in with Facebook and are having difficulty accessing your account, all you need to do is update your IMDb password using the reset password process to regain access. Once you have done this, you will be able to use the ”<b>Sign in with IMDb</b>“ option for any future logins.</p> <p> If you previously used "<b>Sign in with Facebook</b>" to access your IMDb account, and are having trouble accessing it currently, please take the following steps to retain access to your account: </p><ul><ol><li>Go to <a href="https://www.imdb.com/ap/forgotpassword?showRememberMe=true&openid.pape.max_auth_age=0&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&siteState=eyJvcGVuaWQuYXNzb2NfaGFuZGxlIjoiaW1kYl91cyIsInJlZGlyZWN0VG8iOiJodHRwczovL3d3dy5pbWRiLmNvbS8_cmVmXz1sb2dpbiJ9&pageId=imdb_us&openid.return_to=https%3A%2F%2Fwww.imdb.com%2Fregistration%2Fap-signin-handler%2Fimdb_us&prevRID=H10E0EQ0EBM7ZD6C1K9J&openid.assoc_handle=imdb_fb_upgrade&openid.mode=checkid_setup&prepopulatedLoginId=&failedSignInCount=0&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0" target="_blank">Reset Password Page</a>.</li> <li>Input the email associated with your Facebook account and select "<b>Continue</b>". You will receive an email with a link to reset your IMDb password.</li> <li>Return to the <a href="https://imdb.com/registration/signin?ref_=helpms_fbreset" target="_blank">IMDb sign in page</a> and select "<b>Sign in with IMDb</b>" to log in to IMDb with your email and new password.</li> </ol></ul> <p></p> <p>If you have previously followed these instructions or have already set a password for your IMDb account, please return to the sign in page and use the "<b>Sign in with IMDb</b>" login method. </p> <p>If you do not reset your password, you will not be able to access your IMDb account and the associated data (e.g. contributions, lists, ratings, recommendations, etc.).</p> <p>For details on other IMDb account issues, please visit our help page: <a href="https://help.imdb.com/article/imdb/general-information/imdb-login-registration-issues/G33ZSB53EE6KVHMP?ref_=helpms_fbreset">IMDb login/registration issues</a></p><p><br></p><p><br></p> </div> <h3>Frequently Asked Questions</h3> <table> <tbody> <tr> <td> <div aria-live="polite" class="a-row a-expander-container a-expander-section-container a-section-expander-container"> <a id="faq1" href="javascript:void(0)" data-action="a-expander-toggle" class="a-expander-header a-declarative a-expander-section-header a-link-section-expander a-size-medium" data-a-expander-toggle="{"allowLinkDefault":true, "expand_prompt":"", "collapse_prompt":""}"><i class="a-icon a-icon-section-collapse"></i><span class="a-expander-prompt"> <span class="a-size-base"> <h5><span style="color: #02658b;">I no longer have access to the email I used to sign in with Facebook. How can I reset my password?</span></h5> </span> </span></a> <div aria-expanded="true" class="a-expander-content a-expander-section-content a-section-expander-inner" style="display:block"> <div style="font-size: 14px;"> <p>Please contact <a href="https://help.imdb.com/contact?deepLink=fb&disableLoginPopup=true&ref_=helpms_ih_gi_login">Customer Service</a> for help to recover your account.</p> </div> </div> </div></td></tr> <tr><td> <div aria-live="polite" class="a-row a-expander-container a-expander-section-container a-section-expander-container"> <a id="faq1" href="javascript:void(0)" data-action="a-expander-toggle" class="a-expander-header a-declarative a-expander-section-header a-link-section-expander a-size-medium" data-a-expander-toggle="{"allowLinkDefault":true, "expand_prompt":"", "collapse_prompt":""}"><i class="a-icon a-icon-section-collapse"></i><span class="a-expander-prompt"> <span class="a-size-base"> <h5><span style="color: #02658b;">I completed the reset password process but my data, lists, and ratings are gone. How can I recover my data?</span></h5> </span> </span></a> <div aria-expanded="true" class="a-expander-content a-expander-section-content a-section-expander-inner" style="display:block"> <div style="font-size: 14px;"> <p>It is possible the account you updated your password for was registered to a different email address than your Facebook account. Please contact <a href="https://help.imdb.com/contact?deepLink=fb&disableLoginPopup=true&ref_=helpms_ih_gi_login">Customer Service</a> for help to recover your account/data.</p> </div> </div> </div></td> </tr> </tbody> </table> </div> <div class="a-section a-spacing-none happy_or_not_wrapper happy_or_not_static"> <div class="a-section a-spacing-none border_top"></div> <div class="a-section"> <div class="a-row a-grid-vertical-align a-grid-center happy_or_not"> <input type='hidden' name='honFeedbackToken' value='hEishb+rN7bbzaoGMQpchymS4aXzVwjnuYaA7MtsPEU4AAAAAGdB9vMAAAAB' /> <div class="a-column a-span6 a-text-right"> <span> Did this answer your question? </span> </div> <div class="a-column a-span6 a-text-left a-span-last"> <div class="a-section"> <div class="a-popover-preload" id="a-popover-hon-pop-happy"> <div class="a-section a-spacing-base"> Thank you! We’d love to hear more about your experience. Please help us improve by taking this 2 minute survey. </div> <div class="a-section a-spacing-none"> <form method="get" action="/article/feedback/survey/hon" class="a-spacing-none"> <input type="hidden" name="sat" value="3"/> <input type="hidden" name="nodeId" value="GG3BAQ79RAF8ZDEZ"/> <span class="a-button a-button-span12 a-button-primary"><span class="a-button-inner"><input class="a-button-input" type="submit"/><span class="a-button-text" aria-hidden="true"> Leave feedback </span></span></span> </form> </div> </div> <span class="a-declarative" data-action="a-popover" data-csa-c-type="widget" data-csa-c-func-deps="aui-da-a-popover" data-a-popover="{"name":"hon-pop-happy","activate":"onclick","width":"300","beforeHidePopoverPageAction":"hm-hon-leavefdbk-dismiss"}" id="happy"> <a class="a-link-normal face_icon_wrapper aok-inline-block a-declarative" title="Yes!" href="#" data-a-tooltip="{"position":"triggerTop","content":"Yes!","allowLinkDefault": true}" data-action="a-tooltip" data-csa-c-func-deps="aui-da-a-tooltip" data-csa-c-type="widget" data-csa-interaction-events="click"> <span data-params="{"nodeId":"GG3BAQ79RAF8ZDEZ","face":"HAPPY"}" data-url="/article/feedback/hon" class="face_icon happy aok-inline-block"> </span> </a> </span> <div class="a-popover-preload" id="a-popover-hon-pop-neutral"> <div class="a-section a-spacing-base"> Thank you! We’d love to hear more about your experience. Please help us improve by taking this 2 minute survey. </div> <div class="a-section a-spacing-none"> <form method="get" action="/article/feedback/survey/hon" class="a-spacing-none"> <input type="hidden" name="sat" value="2"/> <input type="hidden" name="nodeId" value="GG3BAQ79RAF8ZDEZ"/> <span class="a-button a-button-span12 a-button-primary"><span class="a-button-inner"><input class="a-button-input" type="submit"/><span class="a-button-text" aria-hidden="true"> Leave feedback </span></span></span> </form> </div> </div> <span class="a-declarative" data-action="a-popover" data-csa-c-type="widget" data-csa-c-func-deps="aui-da-a-popover" data-a-popover="{"name":"hon-pop-neutral","activate":"onclick","width":"300","beforeHidePopoverPageAction":"hm-hon-leavefdbk-dismiss"}" id="neutral"> <a class="a-link-normal face_icon_wrapper aok-inline-block a-declarative" title="Somewhat" href="#" data-a-tooltip="{"position":"triggerTop","content":"Somewhat","allowLinkDefault": true}" data-action="a-tooltip" data-csa-c-func-deps="aui-da-a-tooltip" data-csa-c-type="widget" data-csa-interaction-events="click"> <span data-params="{"nodeId":"GG3BAQ79RAF8ZDEZ","face":"NEUTRAL"}" data-url="/article/feedback/hon" class="face_icon neutral aok-inline-block"> </span> </a> </span> <div class="a-popover-preload" id="a-popover-hon-pop-unhappy"> <div class="a-section a-spacing-base"> Thank you! We’d love to hear more about your experience. Please help us improve by taking this 2 minute survey. </div> <div class="a-section a-spacing-none"> <form method="get" action="/article/feedback/survey/hon" class="a-spacing-none"> <input type="hidden" name="sat" value="1"/> <input type="hidden" name="nodeId" value="GG3BAQ79RAF8ZDEZ"/> <span class="a-button a-button-span12 a-button-primary"><span class="a-button-inner"><input class="a-button-input" type="submit"/><span class="a-button-text" aria-hidden="true"> Leave feedback </span></span></span> </form> </div> </div> <span class="a-declarative" data-action="a-popover" data-csa-c-type="widget" data-csa-c-func-deps="aui-da-a-popover" data-a-popover="{"name":"hon-pop-unhappy","activate":"onclick","width":"300","beforeHidePopoverPageAction":"hm-hon-leavefdbk-dismiss"}" id="unhappy"> <a class="a-link-normal face_icon_wrapper aok-inline-block a-declarative" title="No" href="#" data-a-tooltip="{"position":"triggerTop","content":"No","allowLinkDefault": true}" data-action="a-tooltip" data-csa-c-func-deps="aui-da-a-tooltip" data-csa-c-type="widget" data-csa-interaction-events="click"> <span data-params="{"nodeId":"GG3BAQ79RAF8ZDEZ","face":"UNHAPPY"}" data-url="/article/feedback/hon" class="face_icon unhappy aok-inline-block"> </span> </a> </span> </div> </div> </div> </div> </div> </div> <div id="footer" class="a-section a-spacing-none"> <div class="a-section content_container"> <div class="a-row a-spacing-extra-large a-spacing-top-extra-large"> <div class="a-column a-span12 a-span-last"> <p class="a-spacing-none a-size-extra-large"> IMDb general support </p> <span class="a-color-secondary"> Our support community is always around to help </span> <ul class="a-unordered-list a-vertical a-size-base-plus"> <div class="a-row"> <div class="a-column a-span6"> <li><span class="a-list-item"> Need more help? 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