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Occasional issues like automation/shortcut failure or de"/><title data-n-head="true">What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect - Smart Home Community</title><link data-n-head="true" rel="icon" type="image/x-icon" href="/favicon.ico"/><link data-n-head="true" rel="stylesheet" href="/plugins/ada/css/chunk-vendors.c49e508d.css"/><link data-n-head="true" rel="stylesheet" href="/plugins/ada/css/index.cccd43b9.css"/><link rel="stylesheet" href="/_nuxt/app.fa9743fed97c0d55528a161ad0a5949c.css"><style data-vue-ssr-id="27bacc00:0">.head-search-input-bar .popper__arrow{display:none}.filter-select .el-input .el-select__caret,.filter-select .el-input .el-select__caret.is-reverse{-webkit-transform:rotate(0)!important;transform:rotate(0)!important}.filter-select .el-select__caret:before{content:"\E778"!important;display:inline-block;height:30px;line-height:30px}.app-header .nav-item.forum-wrap.nav-link-wrap.active .module-tree{display:block!important}.filter-select 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el-col-xs-19 el-col-sm-22"><div class="title"><h1 class="title-txt"><span class="post-tag">Troubleshooting</span> What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect </h1></div></div></div><div class="el-row"></div></div><div class="page-section detail-section"><div class="title hidden-sm-and-up"><span class="post-tag">Troubleshooting</span><span class="title-txt">What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect</span></div><div class="topic-content-wrap"><div class="el-row"><div class="hidden-md-and-up el-col el-col-24 el-col-sm-24 el-col-md-0 el-col-lg-0"><div class="sort-user-info"><div><a href="/en/smart-home/uc/info/933258" data-vars-event-category="UserInfo_Author" class="ga-click"><span><div role="tooltip" id="el-popover-9183" aria-hidden="true" class="el-popover el-popper" style="width:undefinedpx;display:none;"><!----><div class="user-info"><div>Posts: 3625</div><div>Helpful: 672</div><div>Solutions: 1020</div><div>Stories: 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class="offical-icon"></span><a href="/en/smart-home/uc/info/933258" title="Wayne-TP" data-vars-event-category="UserInfo_Author" class="ga-click">Wayne-TP</a></div><!----><div class="time-bar"><span>2024-05-17 07:11:24</span><span> - last edited 2024-09-09 07:55:50</span></div></div></div><div class="user-info hidden-sm-and-down"><div>Posts: 3625</div><div>Helpful: 672</div><div>Solutions: 1020</div><div>Stories: 12</div><div>Registered: 2020-06-23</div></div></div></div><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="topic-content"><div class="title-wrap"><div class="title-txt">What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect</div><div class="time-bar"><span>2024-05-17 07:11:24</span><span> - last edited 2024-09-09 07:55:50</span></div></div><div><div class="tag-area"><div class="topic-tag">Tags: <span class="tag-item"><a href="/en/smart-home/forum/2360?tagId=15796" aria-label="official tagSmart Actions" data-vars-event-category="SMARTHOME_TapoSmartHub_Smart-Actions" class="ga-click"> #Smart Actions </a><!----></span></div></div><!----><div class="content-wrap rich-text-content"><h1 style="text-align: center;">Smart Action (Automation/Shortcut) Doesn't Take Effect</h1> <h3 style="text-align: center;"><span style="color:#00b050;">Troubleshooting Tips</span></h3> <p> </p> <p><span style="font-family:AktivGrotesk-Medium;">Smart Action, a feature that facilitates automation and shortcuts between TP-Link Tapo/Kasa smart devices. Occasional issues like automation/shortcut failure or delays may occur due to network connectivity or configuration settings. To help with these issues effectively, we have outlined corresponding troubleshooting steps below. If you are faced with Smart Action/Automation non-functional or abnormal issues, you can find the step-by-step instructions in this article to get your concerns around. </span></p> <h2><br> <span style="font-family:AktivGrotesk-Medium;">Case 1. Smart Action/Automation <span style="color:#4acbd6;">Doesn’t Take Effect At All</span></span></h2> <p><br> <span style="font-family:AktivGrotesk-Medium;">1. Check whether the Automation rule is enabled in the Tapo/Kasa App.</span></p> <p><img alt="" height="61" src="https://static-community.tp-link.com/other/17/5/2024/29313eb77f544f4cbfee6e6b8655363d.png" width="200"><br> <span style="font-family:AktivGrotesk-Medium;">2. Ensure you can control your devices stably with Tapo/Kasa App <strong>remotely</strong>, such as when using cellular data. <br> 3. Double-check the <strong>Effective Time</strong> settings of the automation.</span></p> <p><br> <span style="font-family:AktivGrotesk-Medium;"><strong>• If you set <span style="color:#00a3df;">Time</span> as a Trigger: </strong><br> Re-sync time zone in the Tapo/Kasa App: Tap Me -> Tap Tapo Lab in Tapo/Tap Settings in Kasa -> Tap Location and Time to re-sync the Location and Time Zone</span></p> <p><br> <span style="font-family:AktivGrotesk-Medium;"><strong>• If you set <span style="color:#00a3df;">Geofencing</span> as a trigger:</strong><br> a. Turn on Precise Location and select <em>"Always"</em> location permission for Kasa/Tapo App. <a href="https://www.tp-link.com/support/faq/3576/" target="_blank">How to turn on Precise Location</a> <br> b. Ensure mobile devices can receive good GPS signals. It’s better go to outdoors with a clear view of the sky. <br> c. Turn off the power-saving mode on your mobile device. If your mobile device is power-saving, apps using GPS signals may not provide data in real-time. <br> d. If Tapo/Kasa App has been added to the Sleeping Apps list on your smartphone, remove it.</span></p> <p><br> <span style="font-family:AktivGrotesk-Medium;">• <strong> If you use <span style="color:#00a3df;">Tapo T310 or T310 </span>as the trigger device</strong>, refer to this article: <a href="https://community.tp-link.com/en/smart-home/forum/topic/614340" target="_blank">Smart Action: T310/T315 Temperature or Humidity Automation Doesn't Take Effect</a></span></p> <p> </p> <h2><br> <span style="font-family:AktivGrotesk-Medium;">Case 2. Smart Action/Automation <span style="color:#4acbd6;">Takes Effect Intermittently or with a Delay</span></span></h2> <p><br> <span style="font-family:AktivGrotesk-Medium;">1. Make sure the smart devices online stably and you can control them fluently with Tapo/Kasa App without apparent latency.<br> 2. Make sure the smart device receives a strong signal. Relocate the smart device closer to the network source if the signal is weak. </span></p> <p><span style="font-size:12px;"><span style="font-family:AktivGrotesk-Medium;"><strong>How to check the signal strength of Tapo/Kasa device?</strong><br> • For Tapo H100/H200: Tap the device in the App -> Tap the gear icon on the top right corner -> Network Connection -> Tap the signal icon to check the Signal Strength value (RSSI rate)<br> • For other devices: Tap the device in the App -> Tap the gear icon on the top right corner -> Tap Device Info -> Tap the signal icon to check the Signal Strength value (RSSI rate).</span></span></p> <table style="width: 500px;"> <tbody> <tr> <td> <p><span style="font-size:12px;"><span style="font-family:AktivGrotesk-Medium;"><strong>Strong</strong>: more than -50 dBm<br> <strong>Good to Average</strong>: among -70 dBm to-50 dBm<br> <strong>Poor</strong>: less than -70 dBm</span></span></p> <p> </p> <p><span style="font-size:12px;"><span style="font-family:AktivGrotesk-Medium;"><strong>Note</strong>: the signal is too weak when it is less than -70dBm, and it is likely to cause a disconnection problem.</span></span></p> </td> </tr> </tbody> </table> <p><br> <span style="font-family:AktivGrotesk-Medium;">3. If the issue persists despite a strong signal strength, please try to change the router 2.4GHz WiFi channel to 1, 6, or 11 and fix the channel width as 20MHz.</span><br> </p> <p> </p> <h3><span style="font-family:AktivGrotesk-Medium;">Related Articles</span></h3> <p><span style="font-family:AktivGrotesk-Medium;"><a href="https://community.tp-link.com/en/smart-home/stories/detail/502174" target="_blank">What is TP-Link Local Smart Action? </a></span></p> <p><a href="https://community.tp-link.com/en/smart-home/stories/detail/502100" target="_blank"><span style="font-family:AktivGrotesk-Medium;">Smart Action 2.0: Unlock Next-Level Smart Home Automation</span> </a></p></div><!----></div><div class="signature topic-signature"><span>▶ <a href='https://community.tp-link.com/en/smart-home/stories/detail/502158' target='_blank'>Landscape Mode - Tapo App for Pad</a> ▶ <a href='https://www.facebook.com/TapoGlobal/posts/pfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'>Share Your Pet Story. 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class="el-dropdown-menu__item"><!----><i class="el-icon-ic-twitter iconfont share-btn"></i><a href="http://twitter.com/share?url=https%3A%2F%2Fcommunity.tp-link.com%2Fen%2Fsmart-home%2Fthreads%2Ftopic%2F668136" target="_blank" data-vars-event-category="TOPIC-Foot-Operation_Share-Twitter" class="ga-click">Twitter</a></li></ul></div><!----></div></div></div></div></div></div></div><div class="head-operation-bar topic-head-bar"><div class="floor-num">#1</div><div class="el-dropdown"><span class="el-dropdown-link"><span class="option-txt hidden-xs-only">Options</span><i class="el-icon-ic-down iconfont hidden-xs-only"></i><i class="el-icon-more el-dropdown-selfdefine hidden-sm-and-up"></i></span><ul class="el-dropdown-menu el-popper" style="display:none;"><li tabindex="-1" class="el-dropdown-menu__item"><!----><span id="btn668136" data-vars-event-category="Head-Operation_CopyLink" class="copy-link ga-click">Copy Link</span></li><!----><!----><!----><!----><!----><li tabindex="-1" 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class="el-dialog__close el-icon el-icon-close"></i></button></div><!----><div class="el-dialog__footer"><span class="dialog-footer"><button type="button" class="el-button el-button--default"><!----><!----><span>Cancel</span></button><button type="button" class="el-button el-button--primary"><!----><!----><span>Save</span></button></span></div></div></div><div class="el-dialog__wrapper announcement-manage-dialog" style="display:none;"><div role="dialog" aria-modal="true" aria-label="dialog" class="el-dialog" style="margin-top:15vh;"><div class="el-dialog__header"><div class="header-wrap"><button type="button" class="el-button header-btn el-button--text"><!----><!----><span>Cancel</span></button><span class="title-text">Announcement Manage</span><button type="button" class="el-button header-btn el-button--text"><!----><!----><span>OK</span></button></div><button type="button" aria-label="Close" class="el-dialog__headerbtn"><i class="el-dialog__close el-icon el-icon-close"></i></button></div><!----><div class="el-dialog__footer"><span class="dialog-footer"><button type="button" class="el-button el-button--default"><!----><!----><span>Cancel</span></button><button type="button" class="el-button el-button--primary"><!----><!----><span>Save</span></button><!----></span></div></div></div><!----><!----><input id="inputbar668136" value="" class="hiden-input"></div></div></div><!----><div id="reply-area" class="detail-section"><div class="reply-title-wrap"><div class="sub-title">2 Reply</div><div class="sort-wrap"><div class="el-button-group sort-by-newest"><button type="button" class="el-button el-button--default active"><!----><!----><span>Oldest</span></button><button type="button" class="el-button el-button--default"><!----><!----><span>Newest</span></button></div></div></div><div class="page-section topic-reply"><div id="topic-reply-1417406" class="reply-item el-row"><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="sort-user-info"><div><a href="/en/smart-home/uc/info/1057906" data-vars-event-category="UserInfo_Author" class="ga-click"><span><div role="tooltip" id="el-popover-9508" aria-hidden="true" class="el-popover el-popper" style="width:undefinedpx;display:none;"><!----><div class="user-info"><div>Posts: 5</div><div>Helpful: 2</div><div>Solutions: 0</div><div>Stories: 0</div><div>Registered: 2020-12-30</div><!----></div></div><span class="el-popover__reference-wrapper"></span></span><img src="/avatar/avatar-16.png" class="user-img"></a><div class="xs-name-wrap"><div class="user-name"><!----><a href="/en/smart-home/uc/info/1057906" title="Rectro30" data-vars-event-category="UserInfo_Author" class="ga-click">Rectro30</a></div><div class="level-name">LV1</div><div class="time-bar"><span>2024-09-24 08:40:46</span><!----></div></div></div><div class="user-info hidden-sm-and-down"><div>Posts: 5</div><div>Helpful: 2</div><div>Solutions: 0</div><div>Stories: 0</div><div>Registered: 2020-12-30</div></div></div></div><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="reply-content"><div class="title-wrap"><div class="title-txt"><span>Re:What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect</span><!----></div></div><div class="time-bar"><span>2024-09-24 08:40:46</span><!----></div><div class="topic-content-gap"><div class="content-wrap rich-text-content">Non of my widgets work at all, yet all devices work directly from the app on my Samsung s10 plus. This looks to be a issue with the app software.</div><!----></div><!----><div class="foot-operation-bar"><div><div class="best-solution-wrap"><!----></div><div class="kudo-wrap hidden-sm-and-up"><div><span data-vars-event-category="REPLY-Foot-Operation_Helpful" class="icon-btn ga-click"><i class="tp-icon-action tp-icon-kudo"> </i><span class="hidden-sm-and-up kudo-num"> 1</span></span><!----><span><span><div role="tooltip" id="el-popover-7010" aria-hidden="true" class="el-popover el-popper feedback-popover visitor-feedback-popover hidden-sm-and-up" style="width:undefinedpx;display:none;"><!----><div class="visitor-feedback-notice"><span>We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.</span></div><div class="popover-footer"><button type="button" data-vars-event-category="REPLY-Foot-Operation_CancelToLogin" class="el-button cancel-feedback ga-click el-button--default"><!----><!----><span>Cancel</span></button><button type="button" data-vars-event-category="REPLY-Foot-Operation_LoginToFeedback" class="el-button goto-feedback ga-click el-button--primary"><!----><!----><span>Login and Feedback</span></button></div></div><span class="el-popover__reference-wrapper"><span data-vars-event-category="REPLY-Foot-Operation_Unhelpful" class="icon-btn ga-click"><i class="tp-icon-action tp-icon-unkudo"> </i></span></span></span></span><!----><!----><!----><!----><!----></div></div><div class="reply-btn-wrap" style="display:;"><div class="reply-wrap"><button type="button" data-vars-event-category="REPLY-Foot-Operation_Reply" class="el-button ga-click el-button--default"><!----><!----><span>Reply</span></button></div><!----></div><div class="kudo-wrap hidden-xs-only"><div><span data-vars-event-category="REPLY-Foot-Operation_Helpful" class="icon-btn ga-click"><i class="el-tooltip tp-icon-action tp-icon-kudo"> </i><span class="hidden-xs-only kudo-num"> 1</span></span><!----><span class="hidden-xs-only"><span><div role="tooltip" id="el-popover-213" aria-hidden="true" class="el-popover el-popper feedback-popover visitor-feedback-popover hidden-xs-only" style="width:undefinedpx;display:none;"><!----><div class="visitor-feedback-notice"><span>We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.</span></div><div class="popover-footer"><button type="button" data-vars-event-category="REPLY-Foot-Operation_CancelFeedback" class="el-button cancel-feedback ga-click el-button--default"><!----><!----><span>Cancel</span></button><button type="button" data-vars-event-category="REPLY-Foot-Operation_LoginToFeedback" class="el-button goto-feedback ga-click el-button--primary"><!----><!----><span>Login and Feedback</span></button></div></div><span class="el-popover__reference-wrapper"><span data-vars-event-category="REPLY-Foot-Operation_Unhelpful" class="icon-btn ga-click"><i class="el-tooltip tp-icon-action tp-icon-unkudo"> </i></span></span></span></span><!----><!----><!----><!----><!----></div></div></div></div></div></div><div class="head-operation-bar reply-head-bar"><div class="floor-num">#2</div><div class="el-dropdown"><span class="el-dropdown-link"><span class="option-txt hidden-xs-only">Options</span><i class="el-icon-ic-down iconfont hidden-xs-only"></i><i class="el-icon-more el-dropdown-selfdefine hidden-sm-and-up"></i></span><ul class="el-dropdown-menu el-popper" style="display:none;"><li tabindex="-1" class="el-dropdown-menu__item"><!----><span id="btn1417406" data-vars-event-category="Head-Operation_CopyLink" class="copy-link ga-click">Copy Link</span></li><!----><!----><!----><!----><!----><!----><!----><li tabindex="-1" data-vars-event-category="Head-Operation_Report" class="el-dropdown-menu__item ga-click"><!---->Report Inappropriate Content</li><!----><!----><!----></ul></div><div class="el-dialog__wrapper thread-manage-dialog" style="display:none;"><div role="dialog" aria-modal="true" aria-label="dialog" class="el-dialog" style="margin-top:15vh;"><div class="el-dialog__header"><div class="header-wrap"><button type="button" class="el-button header-btn el-button--text"><!----><!----><span>Cancel</span></button><span class="title-text">Thread Manage</span><button type="button" class="el-button header-btn el-button--text"><!----><!----><span>OK</span></button></div><button type="button" aria-label="Close" class="el-dialog__headerbtn"><i class="el-dialog__close el-icon el-icon-close"></i></button></div><!----><div class="el-dialog__footer"><span class="dialog-footer"><button type="button" class="el-button el-button--default"><!----><!----><span>Cancel</span></button><button type="button" class="el-button el-button--primary"><!----><!----><span>Save</span></button></span></div></div></div><div class="el-dialog__wrapper announcement-manage-dialog" style="display:none;"><div role="dialog" aria-modal="true" aria-label="dialog" class="el-dialog" style="margin-top:15vh;"><div class="el-dialog__header"><div class="header-wrap"><button type="button" class="el-button header-btn el-button--text"><!----><!----><span>Cancel</span></button><span class="title-text">Announcement Manage</span><button type="button" class="el-button header-btn el-button--text"><!----><!----><span>OK</span></button></div><button type="button" aria-label="Close" class="el-dialog__headerbtn"><i class="el-dialog__close el-icon el-icon-close"></i></button></div><!----><div class="el-dialog__footer"><span class="dialog-footer"><button type="button" class="el-button el-button--default"><!----><!----><span>Cancel</span></button><button type="button" class="el-button el-button--primary"><!----><!----><span>Save</span></button><!----></span></div></div></div><!----><!----><input id="inputbar1417406" value="" class="hiden-input"></div></div></div><div class="page-section topic-reply"><div id="topic-reply-1417862" class="reply-item el-row"><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="sort-user-info"><div><a href="/en/smart-home/uc/info/933258" data-vars-event-category="UserInfo_Author" class="ga-click"><span><div role="tooltip" id="el-popover-3229" aria-hidden="true" class="el-popover el-popper" style="width:undefinedpx;display:none;"><!----><div class="user-info"><div>Posts: 3625</div><div>Helpful: 672</div><div>Solutions: 1020</div><div>Stories: 12</div><div>Registered: 2020-06-23</div><!----></div></div><span class="el-popover__reference-wrapper"></span></span><img src="/avatar/avatar-18.png" class="user-img"></a><div class="xs-name-wrap"><div class="user-name"><span><img src="data:image/png;base64,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" class="offical-icon"></span><a href="/en/smart-home/uc/info/933258" title="Wayne-TP" data-vars-event-category="UserInfo_Author" class="ga-click">Wayne-TP</a></div><!----><div class="time-bar"><span>2024-09-25 08:05:08</span><!----></div></div></div><div class="user-info hidden-sm-and-down"><div>Posts: 3625</div><div>Helpful: 672</div><div>Solutions: 1020</div><div>Stories: 12</div><div>Registered: 2020-06-23</div></div></div></div><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="reply-content"><div class="title-wrap"><div class="title-txt"><span>Re:What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect</span><!----></div></div><div class="time-bar"><span>2024-09-25 08:05:08</span><!----></div><div><div class="content-wrap rich-text-content"><p><span> </span> <a href="/uc/info/1057906">@Rectro30</a> </p> <p> </p> <p>Please post a new thread to open a discussion for your case.</p></div><!----></div><div class="signature reply-signature"><span>▶ <a href='https://community.tp-link.com/en/smart-home/stories/detail/502158' target='_blank'>Landscape Mode - Tapo App for Pad</a> ▶ <a href='https://www.facebook.com/TapoGlobal/posts/pfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'>Share Your Pet Story. Win Free Tapo Care!</a> ▶ <a href='https://community.tp-link.com/en/smart-home/stories/detail/502100' target='_blank'>Smart Action 2.0</a> Explore and meet the next level home automation. </span></div><div class="foot-operation-bar"><div><div class="best-solution-wrap"><!----></div><div class="kudo-wrap hidden-sm-and-up"><div><span data-vars-event-category="REPLY-Foot-Operation_Helpful" class="icon-btn ga-click"><i class="tp-icon-action tp-icon-kudo"> </i><span class="hidden-sm-and-up kudo-num"> 0</span></span><!----><span><span><div role="tooltip" id="el-popover-8594" aria-hidden="true" class="el-popover el-popper feedback-popover visitor-feedback-popover hidden-sm-and-up" style="width:undefinedpx;display:none;"><!----><div class="visitor-feedback-notice"><span>We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.</span></div><div class="popover-footer"><button type="button" data-vars-event-category="REPLY-Foot-Operation_CancelToLogin" class="el-button cancel-feedback ga-click el-button--default"><!----><!----><span>Cancel</span></button><button type="button" data-vars-event-category="REPLY-Foot-Operation_LoginToFeedback" class="el-button goto-feedback ga-click el-button--primary"><!----><!----><span>Login and Feedback</span></button></div></div><span class="el-popover__reference-wrapper"><span data-vars-event-category="REPLY-Foot-Operation_Unhelpful" class="icon-btn ga-click"><i class="tp-icon-action tp-icon-unkudo"> </i></span></span></span></span><!----><!----><!----><!----><!----></div></div><div class="reply-btn-wrap" style="display:;"><div class="reply-wrap"><button type="button" data-vars-event-category="REPLY-Foot-Operation_Reply" class="el-button ga-click el-button--default"><!----><!----><span>Reply</span></button></div><!----></div><div class="kudo-wrap hidden-xs-only"><div><span data-vars-event-category="REPLY-Foot-Operation_Helpful" class="icon-btn ga-click"><i class="el-tooltip tp-icon-action tp-icon-kudo"> </i><span class="hidden-xs-only kudo-num"> 0</span></span><!----><span class="hidden-xs-only"><span><div role="tooltip" id="el-popover-5359" aria-hidden="true" class="el-popover el-popper feedback-popover visitor-feedback-popover hidden-xs-only" style="width:undefinedpx;display:none;"><!----><div class="visitor-feedback-notice"><span>We appreciate your feedback. 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Occasional issues like automation\u002Fshortcut failure or delays may occur due to network connectivity or configuration settings. To help with these issues effectively, we have outlined corresponding troubleshooting steps below. If you are faced with Smart Action\u002FAutomation non-functional or abnormal issues, you can find the step-by-step instructions in this article to get your concerns around. \u003C\u002Fspan\u003E\u003C\u002Fp\u003E \n\u003Ch2\u003E\u003Cbr\u003E \u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003ECase 1. Smart Action\u002FAutomation \u003Cspan style=\"color:#4acbd6;\"\u003EDoesn’t Take Effect At All\u003C\u002Fspan\u003E\u003C\u002Fspan\u003E\u003C\u002Fh2\u003E \n\u003Cp\u003E\u003Cbr\u003E \u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E1. Check whether the Automation rule is enabled in the Tapo\u002FKasa App.\u003C\u002Fspan\u003E\u003C\u002Fp\u003E \n\u003Cp\u003E\u003Cimg alt=\"\" height=\"61\" src=\"https:\u002F\u002Fstatic-community.tp-link.com\u002Fother\u002F17\u002F5\u002F2024\u002F29313eb77f544f4cbfee6e6b8655363d.png\" width=\"200\"\u003E\u003Cbr\u003E \u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E2. Ensure you can control your devices stably with Tapo\u002FKasa App \u003Cstrong\u003Eremotely\u003C\u002Fstrong\u003E, such as when using cellular data. \u003Cbr\u003E 3. Double-check the \u003Cstrong\u003EEffective Time\u003C\u002Fstrong\u003E settings of the automation.\u003C\u002Fspan\u003E\u003C\u002Fp\u003E \n\u003Cp\u003E\u003Cbr\u003E \u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E\u003Cstrong\u003E• If you set \u003Cspan style=\"color:#00a3df;\"\u003ETime\u003C\u002Fspan\u003E as a Trigger: \u003C\u002Fstrong\u003E\u003Cbr\u003E Re-sync time zone in the Tapo\u002FKasa App: Tap Me -> Tap Tapo Lab in Tapo\u002FTap Settings in Kasa -> Tap Location and Time to re-sync the Location and Time Zone\u003C\u002Fspan\u003E\u003C\u002Fp\u003E \n\u003Cp\u003E\u003Cbr\u003E \u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E\u003Cstrong\u003E• If you set \u003Cspan style=\"color:#00a3df;\"\u003EGeofencing\u003C\u002Fspan\u003E as a trigger:\u003C\u002Fstrong\u003E\u003Cbr\u003E a. Turn on Precise Location and select \u003Cem\u003E\"Always\"\u003C\u002Fem\u003E location permission for Kasa\u002FTapo App. \u003Ca href=\"https:\u002F\u002Fwww.tp-link.com\u002Fsupport\u002Ffaq\u002F3576\u002F\" target=\"_blank\"\u003EHow to turn on Precise Location\u003C\u002Fa\u003E \u003Cbr\u003E b. Ensure mobile devices can receive good GPS signals. It’s better go to outdoors with a clear view of the sky. \u003Cbr\u003E c. Turn off the power-saving mode on your mobile device. If your mobile device is power-saving, apps using GPS signals may not provide data in real-time. \u003Cbr\u003E d. If Tapo\u002FKasa App has been added to the Sleeping Apps list on your smartphone, remove it.\u003C\u002Fspan\u003E\u003C\u002Fp\u003E \n\u003Cp\u003E\u003Cbr\u003E \u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E• \u003Cstrong\u003E If you use \u003Cspan style=\"color:#00a3df;\"\u003ETapo T310 or T310 \u003C\u002Fspan\u003Eas the trigger device\u003C\u002Fstrong\u003E, refer to this article: \u003Ca href=\"https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fforum\u002Ftopic\u002F614340\" target=\"_blank\"\u003ESmart Action: T310\u002FT315 Temperature or Humidity Automation Doesn't Take Effect\u003C\u002Fa\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E \n\u003Cp\u003E \u003C\u002Fp\u003E \n\u003Ch2\u003E\u003Cbr\u003E \u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003ECase 2. Smart Action\u002FAutomation \u003Cspan style=\"color:#4acbd6;\"\u003ETakes Effect Intermittently or with a Delay\u003C\u002Fspan\u003E\u003C\u002Fspan\u003E\u003C\u002Fh2\u003E \n\u003Cp\u003E\u003Cbr\u003E \u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E1. Make sure the smart devices online stably and you can control them fluently with Tapo\u002FKasa App without apparent latency.\u003Cbr\u003E 2. Make sure the smart device receives a strong signal. Relocate the smart device closer to the network source if the signal is weak. \u003C\u002Fspan\u003E\u003C\u002Fp\u003E \n\u003Cp\u003E\u003Cspan style=\"font-size:12px;\"\u003E\u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E\u003Cstrong\u003EHow to check the signal strength of Tapo\u002FKasa device?\u003C\u002Fstrong\u003E\u003Cbr\u003E • For Tapo H100\u002FH200: Tap the device in the App -> Tap the gear icon on the top right corner -> Network Connection -> Tap the signal icon to check the Signal Strength value (RSSI rate)\u003Cbr\u003E • For other devices: Tap the device in the App -> Tap the gear icon on the top right corner -> Tap Device Info -> Tap the signal icon to check the Signal Strength value (RSSI rate).\u003C\u002Fspan\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E \n\u003Ctable style=\"width: 500px;\"\u003E \n \u003Ctbody\u003E \n \u003Ctr\u003E \n \u003Ctd\u003E \u003Cp\u003E\u003Cspan style=\"font-size:12px;\"\u003E\u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E\u003Cstrong\u003EStrong\u003C\u002Fstrong\u003E: more than -50 dBm\u003Cbr\u003E \u003Cstrong\u003EGood to Average\u003C\u002Fstrong\u003E: among -70 dBm to-50 dBm\u003Cbr\u003E \u003Cstrong\u003EPoor\u003C\u002Fstrong\u003E: less than -70 dBm\u003C\u002Fspan\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E \u003Cp\u003E \u003C\u002Fp\u003E \u003Cp\u003E\u003Cspan style=\"font-size:12px;\"\u003E\u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E\u003Cstrong\u003ENote\u003C\u002Fstrong\u003E: the signal is too weak when it is less than -70dBm, and it is likely to cause a disconnection problem.\u003C\u002Fspan\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E \u003C\u002Ftd\u003E \n \u003C\u002Ftr\u003E \n \u003C\u002Ftbody\u003E \n\u003C\u002Ftable\u003E \n\u003Cp\u003E\u003Cbr\u003E \u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E3. If the issue persists despite a strong signal strength, please try to change the router 2.4GHz WiFi channel to 1, 6, or 11 and fix the channel width as 20MHz.\u003C\u002Fspan\u003E\u003Cbr\u003E \u003C\u002Fp\u003E \n\u003Cp\u003E \u003C\u002Fp\u003E \n\u003Ch3\u003E\u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003ERelated Articles\u003C\u002Fspan\u003E\u003C\u002Fh3\u003E \n\u003Cp\u003E\u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003E\u003Ca href=\"https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502174\" target=\"_blank\"\u003EWhat is TP-Link Local Smart Action? \u003C\u002Fa\u003E\u003C\u002Fspan\u003E\u003C\u002Fp\u003E \n\u003Cp\u003E\u003Ca href=\"https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502100\" target=\"_blank\"\u003E\u003Cspan style=\"font-family:AktivGrotesk-Medium;\"\u003ESmart Action 2.0: Unlock Next-Level Smart Home Automation\u003C\u002Fspan\u003E \u003C\u002Fa\u003E\u003C\u002Fp\u003E","top":true,"locked":false,"deleted":false,"solved":false,"replies":2,"views":834,"kudos":0,"favorites":0,"lastReplyId":933258,"lastReplyDate":"2024\u002F09\u002F25 08:05:08 +0000","creator":"Wayne-TP","displayOrder":100,"smallIconPath":"\u002Favatar\u002Favatar-18.png","postQty":3625,"kudoQty":672,"solutionQty":1020,"storyQty":12,"registeredTime":"2020\u002F06\u002F23 06:55:20 +0000","autograph":"▶ \u003Ca href='https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502158' target='_blank'\u003ELandscape Mode - Tapo App for Pad\u003C\u002Fa\u003E\n▶ \u003Ca href='https:\u002F\u002Fwww.facebook.com\u002FTapoGlobal\u002Fposts\u002Fpfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'\u003EShare Your Pet Story. Win Free Tapo Care!\u003C\u002Fa\u003E\n▶ \u003Ca href='https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502100' target='_blank'\u003ESmart Action 2.0\u003C\u002Fa\u003E Explore and meet the next level home automation. ","countryCode":"HK","lastReplierOffical":false,"lastReplierBetaTester":false,"creatorOffical":true,"betaTester":false,"siteCode":"EN","trendingTopicTop":false,"announced":"N","hot":false,"attaches":[],"viewsDb":825,"kudosDb":0,"repliesDb":2,"language":"ENGLISH","firmwareVersion":"","creatorStatus":"NORMAL","votable":false,"featured":"Y","moduleClassName":"","mainArticle":true,"siteCodeMeaning":"en","communityTypeMeaning":"SMARTHOME","languageMeaning":"English","communityTypeUrlName":"smart-home","bookmarkId":null,"subscriptionId":null,"sourceId":668136,"sourceType":"TOPIC","sourceCreatedBy":933258,"floorNum":0},"products":[],"solutions":[],"replies":[{"createdBy":1057906,"creationDate":"2024\u002F09\u002F24 08:40:46 +0000","lastUpdatedBy":1057906,"lastUpdateDate":"2024\u002F09\u002F24 08:40:46 +0000","version":0,"replyId":1417406,"title":"Re:What To Do If Tapo Smart Action (Automation\u002FShortcut) Doesn't Take Effect","content":"Non of my widgets work at all, yet all devices work directly from the app on my Samsung s10 plus. This looks to be a issue with the app software.","solution":false,"deleted":false,"kudos":1,"sourceId":668136,"sourceType":"TOPIC","floorNum":1,"creator":"Rectro30","smallIconPath":"\u002Favatar\u002Favatar-16.png","postQty":5,"kudoQty":2,"solutionQty":0,"storyQty":0,"registeredTime":"2020\u002F12\u002F30 08:51:44 +0000","levelName":"LV1","creatorOffical":false,"autograph":null,"betaTester":false,"siteCode":"EN","moduleId":null,"moduleName":null,"kudoId":null,"vote":null,"attaches":[],"creatorStatus":"NORMAL","creatorStatusName":null,"countryCode":null,"siteCodeName":null,"sourceTitle":"What To Do If Tapo Smart Action (Automation\u002FShortcut) Doesn't Take Effect","sourceCreatedBy":933258},{"createdBy":933258,"creationDate":"2024\u002F09\u002F25 08:05:08 +0000","lastUpdatedBy":933258,"lastUpdateDate":"2024\u002F09\u002F25 08:05:08 +0000","version":0,"replyId":1417862,"title":"Re:What To Do If Tapo Smart Action (Automation\u002FShortcut) Doesn't Take Effect","content":"\u003Cp\u003E\u003Cspan\u003E \u003C\u002Fspan\u003E \u003Ca href=\"\u002Fuc\u002Finfo\u002F1057906\"\u003E@Rectro30\u003C\u002Fa\u003E \u003C\u002Fp\u003E \n\u003Cp\u003E \u003C\u002Fp\u003E \n\u003Cp\u003EPlease post a new thread to open a discussion for your case.\u003C\u002Fp\u003E","solution":false,"deleted":false,"kudos":0,"sourceId":668136,"sourceType":"TOPIC","floorNum":2,"creator":"Wayne-TP","smallIconPath":"\u002Favatar\u002Favatar-18.png","postQty":3625,"kudoQty":672,"solutionQty":1020,"storyQty":12,"registeredTime":"2020\u002F06\u002F23 06:55:20 +0000","levelName":"LV6","creatorOffical":true,"autograph":"▶ \u003Ca href='https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502158' target='_blank'\u003ELandscape Mode - Tapo App for Pad\u003C\u002Fa\u003E\n▶ \u003Ca href='https:\u002F\u002Fwww.facebook.com\u002FTapoGlobal\u002Fposts\u002Fpfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'\u003EShare Your Pet Story. 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