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<!DOCTYPE html> <html lang="ja"> <head>   <meta charset="UTF-8"> <link rel="canonical" href="https://www.softbank.jp/privacy/"> <title>プライバシーセンター | ソフトバンク</title> <meta name="description" content="プライバシーセンターでは、お客さまの情報をどのように取得・利用・保護しているか、私たちの取り組みについてご説明します。"> <meta name="keywords" content="SoftBank,ソフトバンク,プライバシーセンター"> <meta property="og:title" content="プライバシーセンター | ソフトバンク"> <meta property="og:type" content="article"> <meta property="og:description" content="プライバシーセンターでは、お客さまの情報をどのように取得・利用・保護しているか、私たちの取り組みについてご説明します。"> <meta property="og:url" content="https://www.softbank.jp/privacy/"> <meta property="og:image" content="https://www.softbank.jp/site/set/common/shared/img/icon_softbank.gif"> <meta property="og:site_name" content="ソフトバンク"> <meta property="fb:app_id" content="378662655513103"> <link rel="shortcut icon" href="/site/set/common/p/img/favicon.ico">   <script src="/-/media/sb/sjp/scassets/system/common/js/include.js"></script> <script type="text/javascript">var nowDate = 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class="noscript-layout_text">当ウェブサイトでは、JavaScriptを使用しています。ご使用のブラウザー設定においてJavaScriptをオン（有効）にしていただきますようお願いいたします。</p> </div> </aside> </noscript> <div id="sb-appshell-v1-header-fixed-area" class="sb-appshell-v1-header-fixed-area"> <div class="sb-appshell-v1-header-fixed-area_inner"> <header id="sb-appshell-v1-header" class="sb-appshell-v1-header _ga_area_header"> <div class="sb-appshell-v1-header_inner"> <div class="sb-appshell-v1-header_logo"><div class="sb-appshell-v1-header_logo-inner"><a href="/" class="sb-appshell-v1-header_logo-image">SoftBank</a></div></div> <div class="sb-appshell-v1-header_world-menu"> <button class="sb-appshell-v1-header_world-menu-button" data-sb-appshell-v1-button="world-menu"> <span class="sb-appshell-v1-header_category-title sb-appshell-v1-header_category-title-privacy"> <span class="sb-appshell-v1-header_category-title-text">プライバシーセンター</span> </span> </button> </div> </div> <div class="sb-appshell-v1-header_utility"> <div class="sb-appshell-v1-header_utility-list"> <div class="sb-appshell-v1-header_utility-item"><a href="/mysoftbank/" class="sb-appshell-v1-header_utility-link sb-appshell-v1-header_utility-link-mysoftbank"><span class="sb-appshell-v1-header_utility-link-inner">My SoftBank</span></a></div> <div class="sb-appshell-v1-header_utility-item"> <a href="/shop/" class="sb-appshell-v1-header_utility-link sb-appshell-v1-header_utility-link-search"><span class="sb-appshell-v1-header_utility-link-inner">店舗を探す</span></a> </div> <div class="sb-appshell-v1-header_utility-item sb-appshell-v1-header_utility-item-language"> <a href="/en/" class="sb-appshell-v1-header_utility-link sb-appshell-v1-header_utility-link-language" lang="en"><span class="sb-appshell-v1-header_utility-link-inner">ENGLISH</span></a> </div> </div> </div> <nav id="sb-appshell-v1-header-nav" class="sb-appshell-v1-header-nav" role="navigation"> <div class="sb-appshell-v1-header-nav_globalnav _ga_area_category_nav"> <ul class="sb-appshell-v1-header-nav_globalnav-list"> <li class="sb-appshell-v1-header-nav_globalnav-item"><a href="/privacy/policy/" class="sb-appshell-v1-header-nav_globalnav-link"><span class="sb-appshell-v1-header-nav_globalnav-link-inner">行動指針</span></a></li> <li class="sb-appshell-v1-header-nav_globalnav-item"><a href="/privacy/personaldata/" class="sb-appshell-v1-header-nav_globalnav-link"><span class="sb-appshell-v1-header-nav_globalnav-link-inner">パーソナルデータについて知る</span></a></li> <li class="sb-appshell-v1-header-nav_globalnav-item"><a href="/privacy/management/" class="sb-appshell-v1-header-nav_globalnav-link"><span class="sb-appshell-v1-header-nav_globalnav-link-inner">パーソナルデータを管理する</span></a></li> <li class="sb-appshell-v1-header-nav_globalnav-item"><a href="/privacy/contact/" class="sb-appshell-v1-header-nav_globalnav-link"><span class="sb-appshell-v1-header-nav_globalnav-link-inner">プライバシーポリシーを確認する</span></a></li> <li class="sb-appshell-v1-header-nav_globalnav-item"><a href="/privacy/corporate-data/" class="sb-appshell-v1-header-nav_globalnav-link"><span class="sb-appshell-v1-header-nav_globalnav-link-inner">コーポレートデータ</span></a></li> </ul> </div> <div class="sb-appshell-v1-header-nav_megadropdown _ga_area_category_nav"> <div class="sb-appshell-v1-header-nav_megadropdown-view"> <div class="sb-appshell-v1-header-nav_megadropdown-view-inner"> <div class="sb-appshell-v1-header-nav_megadropdown-header"> <div class="sb-appshell-v1-header-nav_megadropdown-header-inner"> <div id="sb-appshell-v1-header-nav_megadropdown-header-search" class="sb-appshell-v1-header-nav_megadropdown-header-search"> <form class="sb-appshell-v1-header-nav_megadropdown-header-search-form" name="search_form" action="/search_result/"> <div class="sb-appshell-v1-header-nav_megadropdown-header-search-form-data"> <input class="sb-appshell-v1-header-nav_megadropdown-header-search-form-text" type="text" name="kw" placeholder="" autocomplete="off"> <input type="hidden" name="ca" value="GROUP"> <input type="hidden" name="a" value="SiteSearch"> <input type="hidden" name="corpId" value="atc130008"> <button type="submit" class="sb-appshell-v1-header-nav_megadropdown-header-search-form-submit">検索</button> </div> </form> </div> <button class="sb-appshell-v1-header-nav_megadropdown-header-close-button">閉じる</button> </div> </div> <div class="sb-appshell-v1-header-nav_megadropdown-contents"> <div class="sb-appshell-v1-header-nav_megadropdown-category-item" data-sb-megadropdown-category="/privacy/personaldata/"> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-header"> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-header-link"><a href="/privacy/personaldata/" class="sb-appshell-v1-header-nav_megadropdown-lv3-header-link-text">パーソナルデータについて知るトップ</a></div> </div> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-section"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4"> <ul class="sb-appshell-v1-header-nav_megadropdown-lv4-list"> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/personaldata/about/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">パーソナルデータとは</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/personaldata/data-collection/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">パーソナルデータの取得</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/personaldata/utilization/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">パーソナルデータの利用</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/personaldata/data-transfers/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">パーソナルデータの連携</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/personaldata/data-protection/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">パーソナルデータの保護</a></div> </li> </ul> </div> </div> </div> <div class="sb-appshell-v1-header-nav_megadropdown-category-item" data-sb-megadropdown-category="/privacy/management/"> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-header"> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-header-link"><a href="/privacy/management/" class="sb-appshell-v1-header-nav_megadropdown-lv3-header-link-text">パーソナルデータを管理するトップ</a></div> </div> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-section"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4"> <ul class="sb-appshell-v1-header-nav_megadropdown-lv4-list"> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/management/login/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">ダッシュボードで確認<br>する</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/management/procedure/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">相談窓口でのお手続き</a></div> </li> </ul> </div> </div> </div> <div class="sb-appshell-v1-header-nav_megadropdown-category-item" data-sb-megadropdown-category="/privacy/contact/"> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-header"> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-header-link"><a href="/privacy/contact/" class="sb-appshell-v1-header-nav_megadropdown-lv3-header-link-text">プライバシーポリシーを確認するトップ</a></div> </div> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-section"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4"> <ul class="sb-appshell-v1-header-nav_megadropdown-lv4-list"> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/contact/sb-policy/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">ソフトバンクのプライバシーポリシー</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/contact/partner-offer/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">パートナー企業への第三者提供</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/contact/group-offer/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">グループ企業等との共同利用</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/contact/overseas-offer/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">所在が外国にあるパートナー企業への業務の委託</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/contact/gdpr/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">ソフトバンクのGDPR対応サービス</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/contact/gdpr-subprocessor/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">GDPR対応サービスの復処理者</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/personaldata/data-protection/foreign-cloud-services/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">外国への情報の保存</a></div> </li> </ul> </div> </div> </div> <div class="sb-appshell-v1-header-nav_megadropdown-category-item" data-sb-megadropdown-category="/privacy/corporate-data/"> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-header"> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-header-link"><a href="/privacy/corporate-data/" class="sb-appshell-v1-header-nav_megadropdown-lv3-header-link-text">コーポレートデータトップ</a></div> </div> <div class="sb-appshell-v1-header-nav_megadropdown-lv3-section"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4"> <ul class="sb-appshell-v1-header-nav_megadropdown-lv4-list"> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/corporate-data/utilization/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">コーポレートデータの取り扱い</a></div> </li> <li class="sb-appshell-v1-header-nav_megadropdown-lv4-item"> <div class="sb-appshell-v1-header-nav_megadropdown-lv4-link-container"><a href="/privacy/corporate-data/data-protection/" class="sb-appshell-v1-header-nav_megadropdown-lv4-link">コーポレートデータの管理</a></div> </li> </ul> </div> </div> </div> </div> <div class="sb-appshell-v1-header-nav_megadropdown-footer"> </div> </div> </div> </div> </nav> </header> <nav id="sb-appshell-v1-world-menu" class="sb-appshell-v1-world-menu _ga_area_world_nav"> <div class="sb-appshell-v1-world-menu_view"> <p class="sb-appshell-v1-world-menu_title">知りたいサービスを選んでください</p> <div class="sb-appshell-v1-world-menu_list"> <ul class="sb-appshell-v1-world-menu_list-lv1"> <li class="sb-appshell-v1-world-menu_list-lv1-item"> <a href="/mobile/" class="sb-appshell-v1-world-menu_list-lv1-link sb-appshell-v1-world-menu_list-lv1-link-mobile"> <span class="sb-appshell-v1-world-menu_list-lv1-link-text">スマートフォン<br>携帯電話</span> </a> </li> <li class="sb-appshell-v1-world-menu_list-lv1-item"> <a href="/internet/" class="sb-appshell-v1-world-menu_list-lv1-link sb-appshell-v1-world-menu_list-lv1-link-internet"> <span class="sb-appshell-v1-world-menu_list-lv1-link-text">インターネット<br>固定電話</span> </a> </li> <li class="sb-appshell-v1-world-menu_list-lv1-item"> <a href="/energy/" class="sb-appshell-v1-world-menu_list-lv1-link sb-appshell-v1-world-menu_list-lv1-link-energy"> <span class="sb-appshell-v1-world-menu_list-lv1-link-text">でんき</span> </a> </li> </ul> <ul class="sb-appshell-v1-world-menu_list-lv1"> <li class="sb-appshell-v1-world-menu_list-lv1-item"> <a href="/biz/" class="sb-appshell-v1-world-menu_list-lv1-link sb-appshell-v1-world-menu_list-lv1-link-biz"> <span class="sb-appshell-v1-world-menu_list-lv1-link-text">法人のお客さま</span> </a> </li> <li class="sb-appshell-v1-world-menu_list-lv1-item"> <a href="/corp/" class="sb-appshell-v1-world-menu_list-lv1-link sb-appshell-v1-world-menu_list-lv1-link-corp"> <span class="sb-appshell-v1-world-menu_list-lv1-link-text">企業・IR</span> </a> </li> <li class="sb-appshell-v1-world-menu_list-lv1-item"> <a href="/mobile/special/softbank-5g/" class="sb-appshell-v1-world-menu_list-lv1-link sb-appshell-v1-world-menu_list-lv1-link-softbank-5g"> <span class="sb-appshell-v1-world-menu_list-lv1-link-text">SoftBank 5G</span> </a> </li> </ul> </div> </div> </nav> </div> </div> <div id="sb-appshell-v1-container" class="sb-appshell-v1-container"> <div id="sb-appshell-v1-contents" class="sb-appshell-v1-contents">   <div class="sb-appshell-v1-header-breadcrumbs" id="sb-appshell-v1-header-breadcrumbs"> <div class="sb-appshell-v1-header-breadcrumbs_inner"> <ol class="sb-appshell-v1-header-breadcrumbs_list topicpath"> <li class="sb-appshell-v1-header-breadcrumbs_item sb-appshell-v1-header-breadcrumbs_item-home"> <a class="sb-appshell-v1-header-breadcrumbs_item-link" href="/">ホーム</a> </li> <li class="sb-appshell-v1-header-breadcrumbs_item"> <span class="sb-appshell-v1-header-breadcrumbs_item-current">プライバシーセンター</span> </li> </ol> <div class="sb-appshell-v1-header-breadcrumbs-utility"> <div class="sb-appshell-v1-header-breadcrumbs-utility_button"> <a href="/en/privacy" class="sb-appshell-v1-header-breadcrumbs-utility_button-english"> <span class="sb-appshell-v1-header-breadcrumbs-utility_button-inner">ENGLISH</span> </a> </div> </div> </div>  </div>  <div class="priv-main-01"> <div class="priv-heading-01"> <div class="priv-heading-01-top"> <h1 class="priv-heading-01-title">プライバシーセンター</h1> <div class="priv-heading-01-image"> <img src="/privacy/set/data/top/img/shared/img-main.png" class="priv-image-01"> </div> </div> <div class="priv-heading-01-bottom"> <p class="priv-heading-01-text">ソフトバンクはお客さまの「パーソナルデータ」および「コーポレートデータ」をさまざまなシーンで適切に利用させていただきながら、皆さまにもっと便利で快適な暮らしをお届けしています。プライバシーセンターでは、お客さまの情報をどのように取得・利用・保護しているか、私たちの取り組みについてご説明します。</p> <section class="page-priv-layout-01"> <h2 class="page-priv-layout-01-title">行動指針</h2> <div class="page-priv-layout-01-image"> <img src="/privacy/set/data/top/img/p/img-guideline.png" class="priv-image-01" alt="お客さまのプライバシーを最優先に考えます。 1 お客さまの意思を最大限に尊重します。 2 お客さま視点に立ちわかりやすく説明します。 3 お客さまの大切なデータを厳重に管理します。 4 パーソナルデータを適切な体制で取り扱います。 5 パーソナルデータを利用し社会課題の解決に取り組みます。"> </div> <div class="page-priv-layout-01-box"> <a href="/privacy/policy/" class="priv-btn-01">行動指針をみる</a> </div> </section> </div> </div> <section class="page-priv-layout-02"> <div class="priv-3col-01"> <section class="priv-3col-01-item priv-layout-01"> <div class="priv-layout-01-inner priv-layout-01-bt-blue priv-bg-blue-01 page-priv-layout-02-inner"> <div class="priv-layout-01-image"> <img src="/privacy/set/data/top/img/shared/img-know.png" class="priv-image-01"> </div> <h2 class="priv-layout-01-title"> <span class="priv-layout-01-icon"><img src="/privacy/set/common/img/shared/icon-personaldata-01.svg" class="priv-image-01"></span> <p class="priv-layout-01-label">パーソナルデータに<br>ついて知る</p> </h2> <p class="priv-layout-01-text">お客さまからお預かりしているパーソナルデータの取り扱いについてご説明します。</p> <div class="page-priv-layout-02-box"> <a href="/privacy/personaldata/" class="priv-btn-01">詳しくみる</a> </div> </div> </section> <section class="priv-3col-01-item priv-layout-01"> <div class="priv-layout-01-inner priv-layout-01-bt-green priv-bg-blue-01 page-priv-layout-02-inner"> <div class="priv-layout-01-image"> <img src="/privacy/set/data/top/img/shared/img-management.png" class="priv-image-01"> </div> <h2 class="priv-layout-01-title"> <span class="priv-layout-01-icon"><img src="/privacy/set/common/img/shared/icon-management-01.svg" class="priv-image-01"></span> <p class="priv-layout-01-label">パーソナルデータを<br>管理する</p> </h2> <p class="priv-layout-01-text">お客さまのパーソナルデータをどのように利用するか、ご自身で簡単に設定でき、お客さまの利便性向上につながります。</p> <div class="page-priv-layout-02-box"> <a href="/privacy/management/" class="priv-btn-01">詳しくみる</a> </div> </div> </section> <section class="priv-3col-01-item priv-layout-01"> <div class="priv-layout-01-inner priv-layout-01-bt-red priv-bg-blue-01 page-priv-layout-02-inner"> <div class="priv-layout-01-image"> <img src="/privacy/set/data/top/img/shared/img-policy.png" class="priv-image-01"> </div> <h2 class="priv-layout-01-title"> <span class="priv-layout-01-icon"><img src="/privacy/set/common/img/shared/icon-contact-01.svg" class="priv-image-01"></span> <p class="priv-layout-01-label">プライバシー<br>ポリシーを確認する</p> </h2> <p class="priv-layout-01-text">ソフトバンクのプライバシーポリシーとサービス規約についてご確認いただけます。</p> <div class="page-priv-layout-02-box"> <a href="/privacy/contact/" class="priv-btn-01">詳しくみる</a> </div> </div> </section> <section class="priv-3col-01-item priv-layout-01"> <div class="priv-layout-01-inner priv-layout-01-bt-orange priv-bg-blue-01 page-priv-layout-02-inner"> <div class="priv-layout-01-image"> <img src="/privacy/set/data/top/img/shared/img-corporate.png" class="priv-image-01"> </div> <h2 class="priv-layout-01-title"> <span class="priv-layout-01-icon"><img src="/privacy/set/common/img/shared/icon-corporate-data.svg" class="priv-image-01"></span> <p class="priv-layout-01-label">コーポレートデータについて知る</p> </h2> <p class="priv-layout-01-text">当社とお取引のある法人のお客さまからお預かりしているコーポレートデータの取り扱いや管理についてご説明します。</p> <div class="page-priv-layout-02-box"> <a href="/privacy/corporate-data/" class="priv-btn-01">詳しくみる</a> </div> </div> </section> </div> </section> <section class="priv-bg-blue-02"> <section class="priv-news-01 priv-bg-blue-02" priv-js-news-accordion-pos="1"> <h2 class="priv-news-01-title">お知らせ</h2> <div class="priv-news-01-inner"> <ul class="priv-news-01-list"> <li class="priv-news-01-list-item"> <a href="/privacy/personaldata/data-protection/foreign-cloud-services/?top_whatsnew" class="priv-news-01-list-link"> <span class="priv-news-01-list-date">2025/2/28</span> <p class="priv-news-01-list-text">外国への情報の保存を更新しました</p> </a> </li> <li class="priv-news-01-list-item"> <a href="/privacy/personaldata/data-protection/foreign-cloud-services/?top_whatsnew" class="priv-news-01-list-link"> <span class="priv-news-01-list-date">2024/11/6</span> <p class="priv-news-01-list-text">外国への情報の保存を更新しました</p> </a> </li> <li class="priv-news-01-list-item"> <a href="/privacy/contact/overseas-offer/?top_whatsnew" class="priv-news-01-list-link"> <span class="priv-news-01-list-date">2024/8/19</span> <p class="priv-news-01-list-text">所在が外国にあるパートナー企業への業務の委託を更新しました</p> </a> </li> <li class="priv-news-01-list-item"> <a href="/privacy/personaldata/data-protection/data-security/?top_whatsnew" class="priv-news-01-list-link"> <span class="priv-news-01-list-date">2024/6/17</span> <p class="priv-news-01-list-text">パーソナルデータの保護に関する方針を更新しました</p> </a> </li> <li class="priv-news-01-list-item"> <a href="/privacy/corporate-data/?top_whatsnew" class="priv-news-01-list-link"> <span class="priv-news-01-list-date">2024/4/23</span> <p class="priv-news-01-list-text">コーポレートデータを追加しました</p> </a> </li> </ul> </div> </section> </section> </div>   <div 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