Knowledge Article · NLM Customer Support Center

<!DOCTYPE html> <html lang="en-US" data-lang="en-US" crm-lang="en-US" dir="ltr" crm-lcid="1033" same-site-mode="None"> <head> <meta charset="utf-8" /><meta name="viewport" content="width=device-width, initial-scale=1.0" /><meta http-equiv="X-UA-Compatible" content="IE=edge" /> <script type="text/javascript" > </script> <title> Knowledge Article  · NLM Customer Support Center </title> <script src="/_portal/2ab10dab-d681-4911-b881-cc99413f07b6/Resources/ResourceManager?lang=en-US"></script> <script type="text/javascript"> // Refresh all powerBI Iframes on Login in one Iframe window.addEventListener('message', function (event) { if (event && event.data && event.data == 'refreshPowerBI') { $("iframe.powerbi").each(function () { this.src = this.src; }); } }); // Fix for incorrect viewport width setting in IE 10 on Windows Phone 8. if (navigator.userAgent.match(/IEMobile\/10\.0/)) { var msViewportStyle = document.createElement("style"); msViewportStyle.appendChild(document.createTextNode("@-ms-viewport{width:auto!important}")); document.getElementsByTagName("head")[0].appendChild(msViewportStyle); } </script> <link href="/bootstrap.min.css?1695427791000" rel="stylesheet" /> <link href="https://gov.content.powerapps.us/resource/powerappsportal/dist/font-awesome.bundle-3d8a58a48f.css" onerror="javascript: var target = event.target; var link = document.createElement('link'); link.crossOrigin = target.crossOrigin; link.href = '/dist/font-awesome.bundle-3d8a58a48f.css'; link.rel = 'stylesheet'; target.insertAdjacentElement('afterend',link);" rel="stylesheet" /> <link href="https://gov.content.powerapps.us/resource/powerappsportal/dist/preform.bundle-07636d9605.css" onerror="javascript: var target = event.target; var link = document.createElement('link'); link.crossOrigin = target.crossOrigin; link.href = '/dist/preform.bundle-07636d9605.css'; link.rel = 'stylesheet'; target.insertAdjacentElement('afterend',link);" rel="stylesheet" /> <link href="/theme.css?1695426723000" rel="stylesheet" /> <link href="/header.css?1728077224000" rel="stylesheet" /> <link href="/footer.css?1728077223000" rel="stylesheet" /> <link href="/merriweatherfonts.css?1728077224000" rel="stylesheet" /> <link href="/custom.css?1728077225000" rel="stylesheet" /> <link href="/jquery-ui.min.css?1695426717000" rel="stylesheet" /> <style type="text/css">#kbTitle { display: flex; justify-content: space-between; align-items: baseline; /* Ensures the title and publicId align at the baseline */ } .public-id { font-size: 50%; margin-left: 10px; text-align: right; vertical-align: bottom; /* Aligns to the bottom of the title */ }</style> <link href="https://gov.content.powerapps.us/resource/powerappsportal/dist/pwa-style.bundle-2739c60227.css" onerror="javascript: var target = event.target; var link = document.createElement('link'); link.crossOrigin = target.crossOrigin; link.href = '/dist/pwa-style.bundle-2739c60227.css'; link.rel = 'stylesheet'; target.insertAdjacentElement('afterend',link);" rel="stylesheet" /> </head> <body data-sitemap-state="/kbArticle/:/" data-dateformat="M/d/yyyy" data-timeformat="h:mm tt" data-datetimeformat="M/d/yyyy h:mm tt" data-app-path="/" data-ckeditor-basepath="/js/BaseHtmlContentDesigner/Libs/msdyncrm_/libs/ckeditor/" data-case-deflection-url="/_services/search/2ab10dab-d681-4911-b881-cc99413f07b6"> <link href="https://gov.content.powerapps.us/resource/powerappsportal/dist/pcf-style.bundle-2659c6f064.css" onerror="javascript: var target = event.target; var link = document.createElement('link'); link.crossOrigin = target.crossOrigin; link.href = '/dist/pcf-style.bundle-2659c6f064.css'; link.rel = 'stylesheet'; target.insertAdjacentElement('afterend',link);" rel="stylesheet" /> <div id="offlineNotificationBar" style="display: none;"> <img alt="web" id="web" onerror="javascript: var target = event.target; var img = document.createElement('img'); img.src = '/css/images/web.png'; img.alt = 'web'; img.id = 'web' ; target.insertAdjacentElement('afterend',img); target.remove();" src="https://gov.content.powerapps.us/resource/powerappsportal/img/web.png" /> <div id="message">You’re offline. This is a read only version of the page.</div> <div id="close" onclick="this.parentElement.style.display='none';"><img alt="close" onerror="javascript: var target = event.target; var img = document.createElement('img'); img.src = '/css/images/close.png'; img.alt = 'close'; img.id = '' ; target.insertAdjacentElement('afterend',img); target.remove();" src="https://gov.content.powerapps.us/resource/powerappsportal/img/close.png" /></div> </div> <script type="text/javascript"> window.DisableCkEditor = window.DisableCkEditor || {}; DisableCkEditor.Value = 'False'; </script> <script type="text/javascript"> var enableOmniChannelWidgetWithSiteCopilot = 'False'; if (enableOmniChannelWidgetWithSiteCopilot === "True" || enableOmniChannelWidgetWithSiteCopilot === "true") { const authUrl = window.location.origin + "/_services/auth/portalusertoken"; const fetchWithRetries = async (url, options, retries) => { try { const authResponse = await fetch(url, options); const token = await authResponse.text(); sessionStorage['c2Token'] = token; } catch (err) { if (retries === 1) throw err; return await fetchWithRetries(url, options, retries - 1); } }; fetchWithRetries(authUrl, { method: "POST" }, 4); } </script> <script type="text/javascript"> var isPvaBotAuthenticated = sessionStorage['isPvaBotAuthenticated']; var isPortalUserLoggedIn = 'False'; if ((isPvaBotAuthenticated != null || isPvaBotAuthenticated != undefined) && isPvaBotAuthenticated != isPortalUserLoggedIn) { sessionStorage['triggerPvaBotSignOut'] = true; sessionStorage.removeItem('c2Token'); sessionStorage.removeItem('directLinetoken'); sessionStorage.removeItem('conversation_Id'); } sessionStorage['isPvaBotAuthenticated'] = isPortalUserLoggedIn; </script> <script type="text/javascript"> window["Microsoft"] = window["Microsoft"] || {}; window["Microsoft"].Dynamic365 = { Portal: { User: { userName: '', contactId: '' }, version: '9.6.10.68', type: 'CommunityPortal', id: 'bf31cb1c-ac53-4cc2-9ad4-db81f24f361d', geo: 'GCC2', tenant: '14b77578-9773-42d5-8507-251ca2dc2b06', correlationId: '9e1cb3c6-ad80-4c3e-bdd6-d859f3ac8729', orgEnvironmentId: '77ea03c7-c2d9-4da3-81e0-3cafe61b8c32', orgId: 'e45ad346-db35-44bc-996c-a350254dedae', portalProductionOrTrialType: 'Production', isTelemetryEnabled: 'True', InstrumentationSettings: { instrumentationKey: '2f217cb8f40440eeb8b0aa80a2be2f7e-e0ec7b51-d1bb-4d8c-83b1-cc77aaba9009-7472', collectorEndpoint: 'https://tb.events.data.microsoft.com/OneCollector/1.0/' }, timerProfileForBatching: 'NEAR_REAL_TIME' } } // Mark request not cacheable if Dynamics365PortalAnalytics cookie is being refreshed by the server or if the cookie in request header is invalid // For client side telemetry intializing Dynamics365PortalAnalytics cookie object window["Microsoft"].Dynamic365.Portal.dynamics365PortalAnalytics = 'W6VeGpyxW7coX7dXunfWl1hw4LU0IZgw5H5mJ6USZ0swaY8YOrK6AQoILRzcmN65PjyLZ3zOHBIC3tB_dtDaRlHJUu5t2VpOlz7i1h3DbNNume9IAzJEmU9SJyCT4LR6RoGXgpqv25vEmrkzzsHaGg2'; // CodeQL [SM00430] False Positive: only alphanumeric chars allowed, for non-alphanumeric char it will return INVALID_CHARACTERS_IN_COOKIE </script> <script type="text/javascript"> </script> <script type="text/javascript"> window.ncbi_startTime = new Date(); </script> <script src="/utility.js"></script>  <script type="text/javascript"> if(getUrlParams("redirect") == 'true') { window.location.href = "/knowledgebase/category/?id=CAT-0123"; } </script>   <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push( {'gtm.start': new Date().getTime(),event:'gtm.js'} );var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MT6MLL');</script>  <div class="navbar navbar-inverse navbar-static-top" role="navigation"> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle collapsed" data-toggle="collapse" data-target="#navbar" aria-expanded="false" aria-controls="navbar" onclick="setHeight();"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <div class="visible-xs-block"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"><div><span class="nih navbar-brand" title="National Institutes of Health"><a href="https://www.nih.gov/" id="anch_1" title="To NIH homepage"><img alt="NIH" src="https://nlmportal.dynamics365portals.us/nih_logo_header.svg"> </a> </span> <a class="navbar-brand" href="~/" tabindex="-1" title="National Library of Medicine">National Library of Medicine</a></div> </div></div> </div> <div class="visible-sm-block visible-md-block visible-lg-block navbar-brand"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"><div class="prefix"><span class="nih" title="National Institutes of Health"><a href="https://www.nih.gov/" id="anch_1" title="To NIH homepage"><img alt="NIH" src="/nih_logo_header_lh.svg"> </a> </span> <span class="nlm"> <a href="https://www.nlm.nih.gov/" id="anch_2" title="To NLM homepage">National Library of Medicine</a> </span></div> <style type="text/css">.dropdown-search {height:40px!important; border:none;} .dropdown-search .form-search {width:500px;} .form-search button, .input-group-btn .btn {color:white;height:45px; background-color:rgb(0, 82, 149); border-color:rgb(0, 82, 149);} .dropdown-search .form-search #q {margin-left:-3px;} </style> </div></div> </div> </div> <div id="navbar" class="navbar-collapse collapse"> <div class="navbar-right menu-bar " data-weblinks-maxdepth="2"> <ul class="nav navbar-nav weblinks"> <li class="weblink "> <a href="/" title="Support Center Home"> Support Center Home </a> </li>  <li class="divider-vertical"></li>  </ul> </div> <div class="navbar-right hidden-xs"> <div class="xrm-editable-html xrm-attribute no-value" data-languageContext="English"><div class="xrm-attribute-value"></div></div> </div> </div> </div> </div> <script type="text/javascript"> function setHeight(){ var windowHeight = window.innerHeight - 140; var navbar = document.getElementById("navbar"); if (navbar) { navbar.style.maxHeight = windowHeight + "px"; } } window.addEventListener('resize', function (event) { setHeight(); }); </script>  <div id="antiforgerytoken" data-url="/_layout/tokenhtml"></div>  <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/client-telemetry.bundle-c71b2e2d47.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/client-telemetry.bundle-c71b2e2d47.js" type="text/javascript"></script>  <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/client-telemetry-wrapper.bundle-633e70f51b.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/client-telemetry-wrapper.bundle-633e70f51b.js" type="text/javascript"></script> <script> window.clientLogWrapper = new ClientLogWrapper(); </script> <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/preform.moment_2_29_4.bundle-4fdd3f639b.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/preform.moment_2_29_4.bundle-4fdd3f639b.js" type="text/javascript"></script> <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/pcf-dependency.bundle-805a1661b7.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/pcf-dependency.bundle-805a1661b7.js" type="text/javascript"></script> <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/pcf.bundle-9183da3d63.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/pcf.bundle-9183da3d63.js" type="text/javascript"></script> <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/pcf-extended.bundle-e303d53553.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/pcf-extended.bundle-e303d53553.js" type="text/javascript"></script>  <script> document.addEventListener('DOMContentLoaded', function() { // Function to get URL parameters function getQueryParam(param) { const urlParams = new URLSearchParams(window.location.search); return urlParams.get(param); } // Function to remove a URL parameter function removeQueryParam(param) { const url = new URL(window.location); url.searchParams.delete(param); history.replaceState(null, '', url.toString()); } // Check if 'fromlegacy' parameter is present if (getQueryParam('fromlegacy') === 'true') { // Set session storage flag sessionStorage.setItem('fromlegacy', 'true'); // Remove the 'fromlegacy' parameter from URL removeQueryParam('fromlegacy'); } // Check if 'fromlegacy' flag is set in session storage if (sessionStorage.getItem('fromlegacy') === 'true') { // Display notice //const notice = document.createElement('div'); //notice.className = 'alert alert-warning'; //notice.role = 'alert'; //notice.innerHTML = "You've been redirected to our new Knowledge Article web page. Be sure to update your bookmark to this new URL."; //notice.style.marginBottom = '10px'; //document.body.prepend(notice); // Clear the session storage flag sessionStorage.removeItem('fromlegacy'); } }); </script>  <div class="container"> <div class="page-heading">  <ul class="breadcrumb"> <li><a href="/">Home</a></li> <li class="active">How do I find information on a genetic disease and how do I locate a genetics professional?</li> </ul> </div> <div class="row"> <div class="col-md-12">  <button type="button" class="btn btn-default copy-url-button" data-bs-toggle="tooltip" data-bs-placement="top" title="Copy URL"> <span class="glyphicon glyphicon-copy"></span> Copy Link </button> <div id="tooltip" class="tooltip" style="display: none;">Copy Link</div> <script> document.addEventListener('DOMContentLoaded', function () { const copyButton = document.querySelector('.copy-url-button'); const tooltip = document.getElementById('tooltip'); const tooltipText = tooltip.textContent; // Initial tooltip text const glyphicon = copyButton.querySelector('.glyphicon'); // Store the glyphicon reference function positionTooltip() { const rect = copyButton.getBoundingClientRect(); const tooltipWidth = tooltip.offsetWidth; const tooltipHeight = tooltip.offsetHeight; tooltip.style.left = `${rect.left + rect.width / 2 - tooltipWidth / 2}px`; tooltip.style.top = `${rect.top - tooltipHeight - 5}px`; // 5px margin } copyButton.addEventListener('click', function () { const currentUrl = window.location.href; navigator.clipboard.writeText(currentUrl).then(function() { copyButton.textContent = 'Copied'; // Change button text to 'Copied' tooltip.textContent = 'URL Copied'; tooltip.style.display = 'block'; // Show the tooltip positionTooltip(); // Position the tooltip setTimeout(function () { copyButton.textContent = ''; // Clear the text content copyButton.appendChild(glyphicon); // Re-attach the glyphicon const textNode = document.createTextNode('Copy Link'); // Create the text node copyButton.appendChild(textNode); // Append the "Copy Link" text tooltip.textContent = tooltipText; // Reset tooltip text tooltip.style.display = 'none'; // Hide the tooltip }, 2000); }).catch(function(err) { console.error('Failed to copy: ', err); }); }); // Hide tooltip if user clicks anywhere else document.addEventListener('click', function(event) { if (!copyButton.contains(event.target) && !tooltip.contains(event.target)) { tooltip.style.display = 'none'; } }); }); </script> <style> .tooltip { position: absolute; background-color: rgba(0, 0, 0, 0.7); color: white; padding: 5px; border-radius: 5px; font-size: 12px; pointer-events: none; /* Prevent tooltip from blocking interactions */ z-index: 9999; /* Ensure it's on top */ transition: opacity 0.3s ease; } </style> <a href="javascript:window.print()" role="button" aria-label="Print" class="btn btn-default btn-md"> <i class="fa fa-print"> </i> <span class="xrm-editable-text xrm-attribute" data-languagecontext="English"> <span class="xrm-attribute-value-encoded xrm-attribute-value">Print</span></span> </a> <button type="button" button id="likebtn" class="btn btn-default btn-md" onclick="feedback_triggerFlow(5)"> <span class="glyphicon glyphicon-thumbs-up"></span> Like </button> <button type="button" button id="dislikebtn" class="btn btn-default btn-md" onclick="feedback_triggerFlow(1)"> <span class="glyphicon glyphicon-thumbs-down"></span> Dislike </button> <script> function feedback_triggerFlow(rating){ console.log("rating: " + rating); var article = "6576af9a-3c2d-e811-8129-1458d04d2538"; var rating = JSON.stringify({ "rating": rating, "article": article }); var req = new XMLHttpRequest(); var url = "https://prod-02.usgovtexas.logic.azure.us:443/workflows/2f9b8100ec2b49a1b2455144c0574072/triggers/manual/paths/invoke?api-version=2016-06-01&sp=%2Ftriggers%2Fmanual%2Frun&sv=1.0&sig=0EvOQErCnByG_zT3BF9FkQ5AVxeY9Ogv6Y9t9LGkZAw"; req.open("POST", url, true); req.setRequestHeader('Content-Type', 'application/json'); req.send(rating); } </script> <script> var article = "6576af9a-3c2d-e811-8129-1458d04d2538"; console.log("article: " + article); var article = JSON.stringify({ "article": article }); var req = new XMLHttpRequest(); var url = "https://prod-26.usgovtexas.logic.azure.us:443/workflows/1140a167e90645a3989c2764482ca50d/triggers/manual/paths/invoke?api-version=2016-06-01&sp=%2Ftriggers%2Fmanual%2Frun&sv=1.0&sig=WDUcBwnkvoexB-Dh1C2XfSditFRZCpzpMoN-8SgsAOI"; req.open("POST", url, true); req.setRequestHeader('Content-Type', 'application/json'); req.send(article); </script> <h2 id="kbTitle"> How do I find information on a genetic disease and how do I locate a genetics professional? <span class="public-id">KA-03347</span> </h2> <div>The U.S. National Library of Medicine (NLM) does not provide specific medical advice.  We cannot respond to questions about individual genetic diseases, provide second opinions or make specific recommendations regarding therapy. You should consult with a genetics professional.<br> NLM and the U.S. National Institutes of Health (NIH) offer consumer-oriented services that provide information on genetic disease and guidelines for locating genetics professionals: <ul> <li><a href="https://medlineplus.gov/genetics/">MedlinePlus Genetics</a> provides consumer-friendly information about the effects of genetic variation on human health.</li> <li>The <a href="https://rarediseases.info.nih.gov/">Genetic and Rare Diseases (GARD) Information Center</a> is funded by NIH and provides the public with access to current, reliable, and easy-to-understand information about rare or genetic diseases in English or Spanish.</li> <li>The <a href="https://www.ncbi.nlm.nih.gov/gtr/">NIH Genetic Testing Registry<sup>®</sup> (GTR) database</a> home page also provides listings of consumer resources. Note two boxes on the right side of the screen, titled <strong>Resources Included in GTR</strong> (use the "See a list of all related resources" link) and <strong>Locate a Genetics Professional</strong>.  </li> </ul> </div> <button onclick="window.location.href='/support/create-case?&article=6576af9a-3c2d-e811-8129-1458d04d2538'" type="button" value="Case-Submission-Resource-Page" class="submit-btn btn btn-primary" style="margin-left: 0; margin-right: auto;">Contact Us</button> </div> </div> </div> </div> <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/pcf-loader.bundle-f4a0e619b8.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/pcf-loader.bundle-f4a0e619b8.js" type="text/javascript"></script> <div id="pp-native-controls-react-root"></div> <script>window._nativeControlConfig = { "publicPath":"https://gov.content.powerapps.us/resource/powerappsportal/controls", "versions": {"pcf_loader":"0.0.30","pcf_controls":"3.3.2","mf_shared":"0.2.10","host":"0.5.0","data_grid":"1.1.31","controls_fluent_v9":"0.0.33"} }</script> <script defer="defer" src="https://gov.content.powerapps.us/resource/powerappsportal/controls/host/main.38f3cbbbdc.chunk.js"></script>  <footer class="footer-bottom bg-primary text-white" role="contentinfo"> <div class="container-fluid"> <div class="container sm"> <div class="row mt-3"> <div class="col-md-3 col-sm-6 col-6"> <div class="xrm-editable-html xrm-attribute"><div class="xrm-attribute-value"><p><a href="https://www.nlm.nih.gov/socialmedia/index.html" class="text-white">Connect with NLM</a></p> <ul class="list-inline social_media"> <li class="list-inline-item"> <a target="_blank" title="External link: please review our privacy policy." href="https://twitter.com/NLM_NIH"><img src="//www.nlm.nih.gov/images/Twitter_W.svg" alt="Twitter" class="img-fluid"></a> </li> <li class="list-inline-item"> <a target="_blank" title="External link: please review our privacy policy." href="https://www.facebook.com/nationallibraryofmedicine"><img src="//www.nlm.nih.gov/images/Facebook_W.svg" alt="Facebook" class="img-fluid"></a> </li> <li class="list-inline-item"> <a target="_blank" title="External link: please review our privacy policy." href="https://www.youtube.com/user/NLMNIH"><img src="//www.nlm.nih.gov/images/YouTube_W.svg" alt="You Tube" class="img-fluid"></a> </li> </ul> </div></div> </div> <div class="col-md-3 col-sm-6 col-6"> <div class="xrm-editable-html xrm-attribute"><div class="xrm-attribute-value"><p class="address_footer text-white"> National Library of Medicine <br><a href="https://www.google.com/maps/place/8600+Rockville+Pike,+Bethesda,+MD+20894/@38.9959508,-77.101021,17z/data=!3m1!4b1!4m5!3m4!1s0x89b7c95e25765ddb:0x19156f88b27635b8!8m2!3d38.9959508!4d-77.0988323" target="_blank" title="External link: please review our privacy policy." class="text-white"> 8600 Rockville Pike <br> Bethesda, MD 20894 </a> </p> </div></div> </div> <div class="col-md-3 col-sm-6 col-6"> <p> <a target="_blank" href="https://www.nlm.nih.gov/web_policies.html" class="text-white"> Web Policies </a> <br> <a target="_blank" href="https://www.nih.gov/institutes-nih/nih-office-director/office-communications-public-liaison/freedom-information-act-office" class="text-white"> FOIA </a> <br> <a target="_blank" href="https://www.hhs.gov/vulnerability-disclosure-policy/index.html" class="text-white"> HHS Vulnerability Disclosure </a> <br> </p> </div> <div class="col-md-3 col-sm-6 col-6"> <p> <a href="/" class="text-white"> NLM Support Center </a> <br> <a target="_blank" href="https://www.nlm.nih.gov/accessibility.html" class="text-white"> Accessibility </a> <br> <a target="_blank" href="https://www.nlm.nih.gov/careers/careers.html" class="text-white"> Careers </a> <br> </p> </div> </div> <div class="row"> <div class="col-lg-12" style="padding-top:10px"> <p class="mt-2 text-center text-white"> <a target="_blank" href="https://www.nlm.nih.gov" class="text-white"> NLM </a> | <a target="_blank" href="https://www.nih.gov" class="text-white"> NIH </a> | <a target="_blank" href="https://www.hhs.gov" class="text-white"> HHS </a> | <a target="_blank" href="https://www.usa.gov" class="text-white"> USA.gov </a> </p> </div> </div> </div> </div> </footer> <script src="https://cdnjs.cloudflare.com/ajax/libs/ckeditor/4.11.1/ckeditor.js"></script> <script src="/tracker.js"></script>   <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MT6MLL" height="0" width="0" style="display:none;visibility:hidden" title="googletagmanager"></iframe></noscript>   <script type="text/javascript" src="https://ncbi.nlm.nih.gov/core/pinger/pinger.js" defer></script> <script type="text/javascript"> console.log("Pinger added"); </script> <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/bootstrap.bundle-105a4995b8.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/bootstrap.bundle-105a4995b8.js" type="text/javascript"></script> <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/postpreform.bundle-184c77da50.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/postpreform.bundle-184c77da50.js" type="text/javascript"></script> <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/app.bundle-dad47d7e41.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/app.bundle-dad47d7e41.js" type="text/javascript"></script> <script onerror="javascript: var target = event.target; var script = document.createElement('script'); script.crossOrigin = target.crossOrigin; script.src = '/dist/default-1033.moment_2_29_4.bundle-eda4e638fd.js'; script.type = 'text/javascript'; target.insertAdjacentElement('afterend',script);" src="https://gov.content.powerapps.us/resource/powerappsportal/dist/default-1033.moment_2_29_4.bundle-eda4e638fd.js" type="text/javascript"></script> <script type="text/javascript">$(document).on("click","#likebtn", function () { console.log("likebtn clicked"); //document.getElementById("likebtn").disabled = true; document.getElementById("likebtn").style.display="none"; document.getElementById("dislikebtn").style.display="none"; var es = document.createElement("SPAN"); es.className = "alert alert-info feedback-message"; es.textContent = "Thank you for submitting feedback"; document.getElementById("kbTitle").before(es); }); $(document).on("click","#dislikebtn", function () { console.log("dislikebtn clicked"); //document.getElementById("likebtn").disabled = true; document.getElementById("likebtn").style.display="none"; document.getElementById("dislikebtn").style.display="none"; var es = document.createElement("SPAN"); es.className = "alert alert-info feedback-message"; es.textContent = "Thank you for submitting feedback"; document.getElementById("kbTitle").before(es); }); const searchParams = new URLSearchParams(window.location.search); const articleId = searchParams.get('pn'); console.log("PN: " + articleId); console.log("Adding pinger values"); AddMetaTag("ncbi_app","dynamics-kb"); AddMetaTag("ncbi_db","prod"); AddMetaTag("ncbi_pdid","kb-article-page"); AddMetaTagViaUrlParameter("kb-article-id", articleId); console.log("Pinger values added");</script> <script> console.log("From analytics"); </script> <script> //this event will update the title of the page based on active breadcrumb $('.breadcrumb').ready(function () { if ($('.breadcrumb').is(':visible')) { document.querySelector('title').innerHTML = ($('.breadcrumb > li.active').text() + " · NLM Customer Support Center"); } }); function GoToNewEditor() { var editCmsUrlSegment = "EditInCms"; var currentUrl = window.location.href; if (currentUrl.indexOf('?') > -1) { var urlSegments = currentUrl.split("?"); window.location.href = window.location.origin + '/' + editCmsUrlSegment + window.location.pathname + '?' + urlSegments[1]; } else { window.location.href = window.location.origin + '/' + editCmsUrlSegment + window.location.pathname; } } </script> <script> if ('serviceWorker' in navigator) { navigator.serviceWorker.getRegistrations().then(function(registrations) { for(let registration of registrations) { registration.unregister(); }}).catch(function(err) { console.log('Service Worker unregister action failed: ', err); }); } </script>  </body> </html>

CINXE.COM

Knowledge Article · NLM Customer Support Center