Student Support Policy, Help and Support, La Trobe University

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href="https://www.latrobe.edu.au/students/getting-started/new-students/vice-chancellors-welcome">Vice-Chancellor's welcome</a></li> <li class="mm-root-node"><a href="https://www.latrobe.edu.au/students/admin">See all: Student admin</a></li> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Costs, Fees & Scholarships</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/admin/fees-and-money/course">Domestic student fees</a></li> <li><a href="https://www.latrobe.edu.au/international/applying/fees">International student fees</a></li> <li><a href="https://www.latrobe.edu.au/study/scholarships">Scholarships</a></li> <li><a href="https://www.latrobe.edu.au/students/support/wellbeing/covid19/financial-resources">Student financial support</a></li> <li><a href="https://www.latrobe.edu.au/students/admin/fees-and-money/ssaf">Student Services and Amenities Fee</a></li> </ul> </li> <li>Academic integrity <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/admin/academic-integrity/academic-integrity-module">Academic Integrity Module</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/teaching/turnitin">Turnitin software</a></li> <li><a href="https://latrobe.libguides.com/academic-integrity/collusion">What is collusion?</a></li> </ul> </li> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Forms, letters & documents</span> <ul class="mm3"> <li><a href="https://www.latrobe.edu.au/students/your-course/results/transcripts">Academic transcripts</a></li> <li><a href="https://www.latrobe.edu.au/students/admin/forms/search">Find forms and documents</a></li> <li><a href="https://www.latrobe.edu.au/students/admin/forms/request-an-extension">Request for an extension of time to submit an assessment</a> <li><a href="https://www.latrobe.edu.au/students/admin/forms/letters">Request letters</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/results/my-equals">My eQuals: Digitally Certified Documents</a></li> </ul> </li> <li><span class="mm2-heading">Graduations</span> <ul class="mm3"> <li><a href="https://www.latrobe.edu.au/students/admin/graduations/attending">Attend a graduation</a></li> <li><a href="https://www.latrobe.edu.au/students/admin/graduations/dates">Ceremony dates</a></li> <li><a href="https://www.latrobe.edu.au/students/admin/graduations/live-stream">Graduations livestream</a></li> </ul> </li> <li><span class="mm2-heading">Learn more about</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/admin/rights-and-responsibilities/your-responsibilities/academic/your-academic-progress">Your academic progress</a></li> </ul> </li> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Contact Us</span> <ul class="mm4"> <li><a href="https://www.latrobe.edu.au/students/ask-us">ASK La Trobe</a></li> <li><a href="https://www.latrobe.edu.au/students/key-contacts">Key contacts</a></li> <li><a href="https://www.latrobe.edu.au/students/support/complaints">Submit Student Complaint/Feedback</a></li> </ul> </li> </div></div> </li><li class="nav-universe a3"><input class="mm-trigger" id="mm-816895" type="radio" title="Your course" value="Your course" name="mega-menu" aria-expanded="false" /><label for="mm-816895">Your course</label><div class="mega-menu-item">                                                                   <div class="mm-col mm-col-feature"> <ul class="mm1"> <li><a href="https://www.latrobe.edu.au/students/your-course/timetables/view-timetables">Allocate Plus (Timetables)</a></li> <li><a href="https://lms.latrobe.edu.au/login/index.php">Learning Management System (LMS)</a></li> <li><a href="https://www.latrobe.edu.au/students/admin/graduations">Graduations</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/exchange">Studying overseas</a></li> <li><a href="https://handbook.latrobe.edu.au/">University Handbook</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/wil-placements">Work Integrated Learning & Placements</a></li> <li class="mm-root-node"><a href="https://www.latrobe.edu.au/students/your-course">See all: Your course</a></li> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Enrolment</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/your-course/enrolment/change">Change enrolment</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/enrolment/course-transfer">Course transfer</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/enrolment/intermission">Leave of absence (intermission)</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/enrolment/re-enrolment">Re-enrolment</a></li> <li><a href="https://www.latrobe.edu.au/students/getting-started/new-students/advanced-standing">Advanced Standing</a></li> </ul> </li> <li><span class="mm2-heading">Exams & Results</span> <ul class="mm3"> <li><a href="https://www.latrobe.edu.au/students/your-course/results/transcripts">Academic transcripts</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/exams/alternative">Alternative exam arrangements</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/exams/sitting">Guidelines to sitting your exam</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/exams/timetables">Assessment key dates & timetables</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/results">Grades & Results</a></li> </ul> </li> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Timetables</span> <ul class="mm3"> <li><a href="https://www.latrobe.edu.au/students/your-course/timetables/view-timetables">View timetables</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/timetables/dates">Important dates</a></li> </ul> </li> <li><span class="mm2-heading">Work Integrated Learning & Placements</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/opportunities/wil-placements/options">What is Work Integrated Learning (WIL)?</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/wil-placements/placements-and-wil">Placements and WIL</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/wil-placements/placements-and-wil/health">Health Placements</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/wil-placements/placements-and-wil/education">Education Placements</a></li> </ul> </li> <li><span class="mm2-heading">Learn more about</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/your-course/summer-schools">Summer school</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/winter-school">Winter school</a></li> </ul> </li> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Contact Us</span> <ul class="mm4"> <li><a href="https://www.latrobe.edu.au/students/ask-us">ASK La Trobe</a></li> <li><a href="https://www.latrobe.edu.au/students/key-contacts">Key contacts</a></li> <li><a href="https://www.latrobe.edu.au/students/support/complaints">Submit Student Complaint/Feedback</a></li> </ul> </li> </div></div> </li><li class="nav-universe a4"><input class="mm-trigger" id="mm-816920" type="radio" title="Study Resources" value="Study Resources" name="mega-menu" aria-expanded="false" /><label for="mm-816920">Study Resources</label><div class="mega-menu-item">                                                    <div class="mm-col mm-col-feature"> <ul class="mm1"> <li><a href="https://www.latrobe.edu.au/students/support/it/email/email/access-email">Access your email</a></li> <li><a href="https://www.latrobe.edu.au/students/your-course/timetables/view-timetables">Allocate Plus (Timetables)</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/teaching/lms">Learning Management System (LMS)</a></li> <li><a href="https://www.latrobe.edu.au/library">Library</a></li> <li><a href="https://www.latrobe.edu.au/students/admin/studentonline">StudentOnLine</a></li> <li class="mm-root-node"><a href="https://www.latrobe.edu.au/students/study-resources">See all: Study resources</a></li> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Learning support & programs</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/study-resources/learning/achieve">Achieve@Uni</a></li> <li><a href="https://www.latrobe.edu.au/students/admin/academic-integrity/academic-integrity-module">Academic Integrity Module (AIM)</a></li> <li><a href="https://www.latrobe.edu.au/research/red">Higher Degree by Research students</a></li> <li><a href="https://www.latrobe.edu.au/library/study-and-research-support">Library support</a></li> <li><a href="https://www.latrobe.edu.au/library/study-and-research-support">Learning support with Peer Learning Advisors</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/careers/linkedin-learning">LinkedIn Learning</a></li> <li><a href="https://www.latrobe.edu.au/library/assessment-thesis-support/study-help/library-essentials-for-new-students">Library essentials for new students</a></li> </ul> </li> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Study tools</span> <ul class="mm2"> <li><a href="http://latrobe-current--qas.custhelp.com/app/home">ASK La Trobe</a></li> <li><a href="https://latrobe.careerhub.com.au/students/login?ReturnUrl=%2f%3freturnUrl%3d%252FDefault.chpx%253Fpath%253Dstudent_tools">CareerHub</a></li> <li><a href="./?a=239813">Echo360</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/teaching/inplace">InPlace</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/email">Office 365</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/teaching/pebblepad">PebblePad</a></li> <li><a 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                                         <div class="mm-col mm-col-feature"> <ul class="mm1"> <li><a href="https://www.latrobe.edu.au/students/support/student-support-policy">Student Support Policy</a></li> <li><a href="https://latrobe-current.custhelp.com/app/answers/detail/a_id/1574/">Advocacy service</a></li> <li><a href="https://www.latrobe.edu.au/students/getting-started/campus-life/facilities">Amenities & facilities</a></li> <li><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/financial-counselling">Financial support</a></li> <li><a href="https://www.latrobe.edu.au/students/study-resources/learning">Learning support & programs</a></li> <li><a href="https://www.latrobe.edu.au/students/support/connect-with-a-leader">Connect with a La Trobe Leader</a></li> <li><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/legalservice">Student legal services</a></li> <li><a href="https://www.latrobe.edu.au/emergency">Safety on campus</a></li> <li><a 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href="https://www.latrobe.edu.au/students/international/support/supportservices">Support services</a></li> </ul> </li> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Student IT support</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/support/it">IT Support</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/teaching/inplace">InPlace</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/contact-us">IT Help</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/myprint">MyPrint</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/email">Office 365</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/reset-password">Reset password</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/threats">Security alerts, SPAM and threats</a></li> <li><a href="https://www.latrobe.edu.au/students/support/it/connecting/eduroam">Wireless (eduroam)</a></li> </ul> </li> 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id="facebook"><a href="https://www.facebook.com/latrobe/">Facebook</a></li> <li id="twitter"><a href="https://twitter.com/latrobe/">Twitter</a></li> <li id="linkedin"><a href="https://www.linkedin.com/company/la-trobe-university/">Linkedin</a></li> </ul> </li> </ul> </div></div> </li><li class="nav-universe a6"><input class="mm-trigger" id="mm-564932" type="radio" title="Careers & Opportunities" value="Careers & Opportunities" name="mega-menu" aria-expanded="false" /><label for="mm-564932">Careers & Opportunities</label><div class="mega-menu-item">                                              <div class="mm-col mm-col-feature"> <ul class="mm1"> <li><a href="https://www.latrobe.edu.au/students/opportunities">Career Ready</a></li> <li><a href="https://latrobe.careerhub.com.au/students/login?ReturnUrl=%2f%3freturnUrl%3d%252FDefault.chpx%253Fpath%253Dstudent_tools">CareerHub</a></li> <li><a href="https://employer-connect.latrobe.edu.au/">Employer Connect</a></li> <li><a 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href="https://www.latrobe.edu.au/students/opportunities/wil-placements/options">What are my options?</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/wil-placements/placements-and-wil">Clinical Placements and WIL</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/wil-placements/placements-and-wil/education">Education Placements and WIL</a></li> </ul> </li> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Studying overseas</span> <ul class="mm3"> <li><a href="https://www.latrobe.edu.au/students/opportunities/exchange/how-exchange-works">Semester exchange</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/exchange/partners">Exchange partners</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/exchange/program-funding-and-costs">Grants, scholarships and costs</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/exchange/short-programs">Overseas short program</a></li> </ul> </li> <li><span class="mm2-heading">Key contacts</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/opportunities/careers/contacts">Career Ready - Get career advice</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/exchange/global-exchange-lounge">Studying overseas - Get in touch</a></li> </ul> </li> </ul> </div></div> </li><li class="nav-universe a7"><input class="mm-trigger" id="mm-565451" type="radio" title="International" value="International" name="mega-menu" aria-expanded="false" /><label for="mm-565451">International</label><div class="mega-menu-item">                                                             <div class="mm-col mm-col-feature"> <ul class="mm1"> <li><a href="https://www.latrobe.edu.au/students/getting-started/campus-life/facilities">Amenities & facilities</a></li> <li><a href="https://www.latrobe.edu.au/calendar">Key dates & academic calendar</a></li> <li><a href="https://www.latrobe.edu.au/study/life/living">Life in Australia</a></li> <li class="mm-root-node"><a href="https://www.latrobe.edu.au/students/international">See all: Current International students</a></li> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Getting started</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/international/enrol/arrival">Arriving in Australia</a></li> <li><a href="https://www.latrobe.edu.au/students/getting-started/orientation">Orientation</a></li> </ul> </li> <li><span class="mm2-heading">International student support</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/international/support/supportservices">International Student Support</a></li> <li><a href="https://www.facebook.com/latrobeinternationalstudentsupport">Facebook community</a></li> <li><a href="https://www.latrobe.edu.au/students/ask-us">ASK La Trobe</a></li> </ul> </ul> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Study success</span> <ul class="mm3"> <li><a href="https://www.latrobe.edu.au/students/study-resources/learning/achieve">Achieve@Uni</a></li> <li><a href="https://www.latrobe.edu.au/students/admin/academic-integrity">Academic integrity</a></li> <li><a href="https://www.latrobe.edu.au/library/assessment-thesis-support/study-help/library-essentials-for-new-students">Library essentials</a></li> <li><a href="https://www.latrobe.edu.au/students/study-resources/learning">Learning support & programs</a></li> <li><a href="https://www.latrobe.edu.au/students/opportunities/exchange">Studying overseas</a></li> </ul> </li> <li><span class="mm2-heading">Get involved</span> <ul class="mm2"> <li><a href="https://www.latrobe.edu.au/students/opportunities/leadership-volunteering">Volunteering</a></li> <li><a href="./?a=21352">eFriends</a></li> <li><a href=" https://ltsa.com.au/international">La Trobe Student Association (International)</a></li> </ul> </li> </div> <div class="mm-col"> <ul> <li><span class="mm2-heading">Contact Us</span> <ul class="mm4"> <li><a href="https://www.latrobe.edu.au/students/international/locations">International Student Support</a></li> <li><a href="https://www.latrobe.edu.au/students/ask-us">ASK La Trobe</a></li> <li><a href="https://www.latrobe.edu.au/students/key-contacts">Key contacts</a></li> <li><a href="https://www.latrobe.edu.au/students/support/complaints">Submit Student Complaint/Feedback</a></li> </ul> </li> </ul> <ul id="social-media"> <li id="facebook"><a href="https://www.facebook.com/latrobeinternationalstudentsupport/">Facebook</a></li> <li id="twitter"><a href="https://twitter.com/latrobe/">Twitter</a></li> <li id="instagram"><a href="https://www.instagram.com/latrobeuni/">Instagram</a></li> </li> </ul> </div></div> </li><li class="mm-close nav-universe"><input class="mm-trigger" id="mm-close" type="radio" title="close" value="close" name="mega-menu" aria-expanded="false" /><label for="mm-close"></label></li></ul> </nav> <input id="global-search-button" title="Search" type="checkbox" /><label for="global-search-button">Search</label> <section class="global-search"> <div class="search-wrapper"> <form id="ltu-global-search" action="/search"> <h2 class="section-heading"><label for="LT_search_field">Search La Trobe</label></h2> <p class="ltu-search-fields"> <input type="hidden" value="Latrobe-search" name="collection"> <input type="hidden" name="searchtype" value="global" /> <input id="LT_search_field" type="search" name="query" placeholder="Keyword" autocomplete="off" /><button id="clear_LT_search_field" type="button"><img src="https://www.latrobe.edu.au/__data/assets/image/0004/551677/close-x.png" alt="Clear" /></button><input id="ltu-search-submit" type="submit" value="Go" /> </p> </form> </div> </section> </header>   <main id="content" role="main">  <div class="hide-nav" style="display:none !important;"><button></button></div>  <section class="layout"> <div class="main-content"> <div id="bodyContent" class="content-wrapper">   <div class="breadcrumbs"><a href="https://www.latrobe.edu.au/students">Students</a> > <a href="https://www.latrobe.edu.au/students/support">Support</a> > <a href="https://www.latrobe.edu.au/students/support/student-support-policy">Student Support Policy</a></div> <h1>Student Support Policy</h1> <div class="ds-block"> <div class="ds-block-wrapper"> <div class="alertbox"> <h2 class="alertbox-heading">Where to get help</h2> <p class="alertbox-text"><p>Want to discuss your study options? <a href="https://www.latrobe.edu.au/students/ask-us/advising">Contact your Student Advisor.</a></p> <p>Need assistance with your learning? <a href="https://www.latrobe.edu.au/library/">Visit the Library to connect with a Peer Learning Advisor, Discipline Hub tutor or engage with Studiosity for 24/7 support.</a></p> <p>Are you a graduate research student needing support with your research skills? See what support the <a href="https://www.latrobe.edu.au/researchers/grs/red">Research Education and Development (RED) team can offer you.</a></p> <p>Looking for non-academic support? <a href="https://www.latrobe.edu.au/students/support/wellbeing">Visit our Health, Wellbeing and Inclusion website for details of the full range of services available.</a></p></p> </div> </div> </div> <div id="content_container_1513811"> <p>The La Trobe Student Support Policy outlines the various academic and non-academic support available to students during their time studying at La Trobe. It fulfills the University’s obligations under the revised <a href="https://www.legislation.gov.au/Details/F2023L01679">Higher Education Provider Amendment (Support for Students Policy) Guidelines 2023</a>.</p><p class="ltu-button"><a href="https://policies.latrobe.edu.au/document/view.php?id=409&version=1">View the University’s Student Support Policy</a></p> </div> <div id="content_container_1515321"> <h3>Academic Support for Coursework Students</h3> </div> <section class="expander"> <h2 id="assessing_suitability_for_study" class="plain ">Assessing suitability for study</h2> <div><p>It is important that students are academically suited to continue their studies. The University assesses this in a number of ways.</p><ul><li>All students are required to meet a certain academic standard to be admitted into their degree program (<a href="https://policies.latrobe.edu.au/document/view.php?id=169">Admissions Policy</a>).</li><li>The University identifies students who have failed previous subjects of study through our progressions process (<a href="https://policies.latrobe.edu.au/document/view.php?id=220">Academic Progression Review Policy</a>), with escalating levels of interventions to support your academic recovery.</li><li>The <a href="https://www.latrobe.edu.au/students/ask-us/advising">Student Advising team</a> provide targeted proactive support throughout your degree:<ul><li>to ensure appropriate targeted support, the University collects data on a number of performance, demographic and engagement outputs, to develop a risk profile for each student. Most of this data is passively collected as a student engages with their studies and all relevant support services. Data points can include inherent characteristics that may typically increase risk of not succeeding (equity cohort), previous failure to successfully complete a subject, or demonstrated low levels of engagement (e.g. failure to log into the Learning Management System).</li><li>These risk profiles are triangulated against the historical performance of La Trobe’s student cohort, to develop a predictive analytics model, which is used to identify students at risk of not succeeding academically.</li><li>All students identified as being at ‘high-risk’ and ‘medium-risk’ receive proactive developmental support from the Student Advising team before the census date in their current teaching period. This includes an individual appointment with a Student Advisor.</li><li>Students who report non-academic issues that put them at risk of not successfully completing their units are offered the opportunity to apply for adjustments to their assessment. A Student Advisor will discuss these adjustments by offering an individual appointment.</li><li>The Student Advising team can refer students to specialist support services provided by other departments at La Trobe.</li><li>Students (including those not at-risk) can request an appointment with a member of the Student Advising team.</li><li>Students may self-refer to a specialist support service without meeting with a Student Advisor.</li></ul></li></ul></div> <h2 id="how_we_will_communicate_with_you" class="plain ">How we will communicate with you</h2><div><p>The University recognises the importance of effectively communicating details of the range of support services available to you throughout your course. Details of all University support services can be found in the Schedule of the <a href="https://policies.latrobe.edu.au/document/view.php?id=409&version=1">Student Support Policy</a>, and at the bottom of this webpage. Additionally:</p><ul><li>The University will email all students with details of all academic and non-academic services prior to each census date and as part of our wider communications about the <a href="https://www.latrobe.edu.au/students/admin/fees-and-money/ssaf">Student Services and Amenities Fee (SSAF)</a>.</li><li>These communications will include information about the impact of remaining enrolled in a subject after the census date, including where a HECS-HELP or FEE-HELP debt is incurred.</li></ul></div><h2 id="access_to_services" class="plain ">Access to services</h2><div><p>The University strives to provide students with access to all services in a reasonably timely manner.</p></div><h2 id="proactive_support" class="plain ">Proactive support</h2><div><ul><li>Any student identified as potentially academically at-risk will receive proactive engagement from the <a href="https://www.latrobe.edu.au/students/ask-us/advising">Student Advising team</a>.</li><li>Escalating levels of support are available for those students identified at the various stages of progression through the <a href="https://policies.latrobe.edu.au/document/view.php?id=220">Academic Progression Review Policy</a>.</li></ul></div><h2 id="academic_support" class="plain ">Academic support</h2><div><ul><li>The <a href="https://www.latrobe.edu.au/library/home">Library</a> will deliver a range of literacy and numeracy support through the Learning Hubs, Discipline Hubs and Peer Learning Advisors programs.</li><li>Academics involved in the teaching of your subjects and courses will periodically reach out to you when they identify that you may be in need of additional academic support e.g. where you have failed a number of assessment tasks.</li></ul></div> </section> <div id="content_container_1515339"> <h4>All La Trobe Students</h4> </div> <section class="expander"> <h2 id="non-academic_support" class="plain ">Non-Academic support</h2> <div><ul><li>All students can access a range of non-academic support, including but not limited to, wellbeing, counselling and mental health support. A full list of services can be found in the Schedule of the <a href="https://policies.latrobe.edu.au/document/view.php?id=409&version=1">Student Support Policy</a> (and at the bottom of this webpage).</li><li>As part of the support available to you from our non-academic support services, a specialist may refer you to academic support services, should this be appropriate.</li></ul></div> <h2 id="indigenous_students" class="plain ">Indigenous students</h2><div><p>The University’s <a href="https://www.latrobe.edu.au/indigenous/student-services">Indigenous Student Services team</a> provides culturally appropriate support to Aboriginal and Torres Strait Islander students. This includes, but is not limited to, Indigenous Student Advising, the Indigenous Academic Enrichment Program (IAEP – tutoring) and access to culturally safe spaces.</p><p>Indigenous students also receive priority access to scholarships, providing additional support in removing the financial barriers to engaging with their studies.</p></div><h2 id="students_with_disabilities_or_neurodiverse_characteristics" class="plain ">Students with disabilities or neurodiverse characteristics</h2><div><p>In addition to access to our range of mainstream services, students with disabilities or neurodiverse characteristics can access our <a href="https://www.latrobe.edu.au/students/support/wellbeing/services/accessability-hub">AccessAbility and Inclusion services</a>.</p><p>Our AccessAbility advisors can assist you to meet the requirements of your course if you are a student who:</p><ul><li>has been diagnosed as Autistic, or has ADHD, Dyslexia and/or another minority neurotype with support needs, or</li><li>lives with, or has, a mental health condition, ongoing medical condition or disability (including physical, neurological, intellectual, sensory, acquired brain injury or specific learning difficulty)</li></ul><p>This may include advice on managing university study, implementing reasonable adjustments, including adjusted assessment and exam arrangements, assistance negotiating extensions, information on assistive technology options and placement arrangements etc.</p></div><h2 id="victims_survivors_of_family_and_domestic_violence_and_those_who_have_experienced_harassment_or_sexual_harm" class="plain ">Victims/survivors of family and domestic violence and those who have experienced harassment or sexual harm</h2><div><p>Students who are victims/survivors of domestic violence or sexual harm can receive case management support from our <a href="https://www.latrobe.edu.au/students/support/wellbeing/services/wellbeing-connect-and-check-in">Student Wellbeing Connect</a> specialist service. The service can:</p><ul><li>act as a point of contact to listen to and understand your unique circumstances</li><li>guide you through processes and link you to services and resources in the community and university to assist with your situation</li><li>work in collaboration with existing services you may be in touch with (our services are not intended to replace your existing supports)</li><li>liaise with academics, accommodation, Student Advocacy, Counselling, AccessAbility and Inclusion and other specialist teams</li></ul><p>Any student can report an incidence of violence, harassment or sexual harm via <a href="https://www.latrobe.edu.au/students/support/wellbeing/services/safer-community">Safer Community</a>.</p></div> </section> <div id="content_container_1513877"> <h3>Services available at La Trobe</h3> </div> <section class="expander"> <h2 id="academic_services" class="plain ">Academic Services</h2> <div><table id="table07995" border="1" style="width: 100%;"><thead><tr><th id="table07995r1c1">Service</th><th id="table07995r1c2">Description</th></tr></thead><tbody><tr><td headers="table07995r1c1"><p><a href="https://www.latrobe.edu.au/students/getting-started/orientation">Orientation</a></p><p><a href="https://www.latrobe.edu.au/researchers/grs/hdr/candidature/research-orientation">Orientation (research students)</a></p></td><td headers="table07995r1c2">La Trobe’s comprehensive Orientation Program is designed to support students’ transition to university studies and foster a sense of belonging with their peers and the institution.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/library/study-and-research-support">Peer Learning Advisors (PLA)</a></td><td headers="table07995r1c2">Peer Learning Advisors (PLAs) are experienced La Trobe students specially trained to help others with navigating study and assessments. PLAs come from many different discipline areas and offer support at every campus and online.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/library/study-and-research-support">Discipline Hubs</a></td><td headers="table07995r1c2">The Discipline Hubs connect you with expert tutors who provide support in the maths, science and coding skills you need for your degree.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/mylatrobe/improve-your-english-with-a-new-lms-module/">English Language Support</a></td><td headers="table07995r1c2">LMS Modules to assist students for whom English is a second language develop their vocabulary and learn about academic culture and expectations in Australia.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/students/admin/academic-integrity/academic-integrity-module">Academic Integrity</a></td><td headers="table07995r1c2">The Academic Integrity Module will introduce you to La Trobe's values and its academic integrity standards so you are informed about how to avoid plagiarism and academic misconduct. You will complete 4 parts which have a number of academic misconduct cases, that require you to make decisions and choose pathways. These scenarios provide you with some insight into likely consequences of academic misconduct and academic integrity decisions. You will complete 5 quizzes.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/library/study-and-research-support">Academic Skills and Language Advisor and Online Chat Service</a></td><td headers="table07995r1c2">Individual support with study skills, assignment planning and writing skills.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/library/study-and-research-support">On-Demand Academic Skills Workshops</a></td><td headers="table07995r1c2">Develop your skills in writing assessments, referencing, overcoming procrastination and more!</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/library/study-and-research-support">Library and Subject Support Services</a></td><td headers="table07995r1c2">Assistance in navigating referencing and information and identifying assessment and research questions.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/research/red">Dedicated research skills programs and support</a></td><td headers="table07995r1c2"><div><p paraid="855306721" paraeid="{e27641f0-fab2-4b87-b72b-5a295b797a75}{115}">The Graduate Research School's Research Education and Development (RED) team supports and assists La Trobe graduate researchers in:</p></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem">quality research practices</li><li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem">strategies for success in research publication and funding</li><li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1" role="listitem">insight into researcher career paths and industry sectors</li><li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1" role="listitem">practising excellent research communication skills.</li></ul></div></td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/library/research-support/researcher-education">Library Researcher training</a></td><td headers="table07995r1c2">Training and workshops for researcher skills.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/researchers/grs">Graduate Research School</a></td><td headers="table07995r1c2">Candidature lifecycle support and advice to all graduate research students.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/students/ask-us/advising">Student Advising</a></td><td headers="table07995r1c2">The Student Advising team provides you with individualised support for your studies. Your Student Advisor is your main point of contact within the University.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/indigenous/student-services">Indigenous Student Services</a></td><td headers="table07995r1c2">Indigenous Student Services aim to ensure the delivery of the highest quality services to Indigenous Australians who are prospective and current students as well as alumni.</td></tr><tr><td headers="table07995r1c1"><a href="https://www.latrobe.edu.au/indigenous/student-services">Indigenous Academic Enrichment Program (IAEP)</a></td><td headers="table07995r1c2">Under the IAEP an Indigenous Australian student may access up to 2 hours per week per subject (during the teaching period) to a maximum of 8 hours as approved through their application.</td></tr></tbody></table></div> <h2 id="non-academic_services" class="plain ">Non-Academic Services</h2><div><table id="table17425" border="1" style="width: 100%;"><thead><tr><th id="table17425r1c1">Service</th><th id="table17425r1c2">Description</th></tr><tr><td headers="table17425r1c1"><p><a href="https://www.latrobe.edu.au/students/getting-started/orientation">Orientation</a></p><p><a href="https://www.latrobe.edu.au/researchers/grs/hdr/candidature/research-orientation">Orientation (research students)</a></p></td><td headers="table17425r1c2">La Trobe’s comprehensive Orientation Program is designed to support students’ transition to university studies and foster a sense of belonging with their peers and the institution.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/counselling">Counselling and Mental Health Support</a></td><td headers="table17425r1c2">Our counselling team provides you with free, caring and effective support to enhance your academic and personal success.</td></tr><tr><td headers="table17425r1c1"><p><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/safer-community">Safer Community Service</a></p></td><td headers="table17425r1c2"><p>Safer Community is a free, confidential support service if you are experiencing concerning, threatening, inappropriate or uncomfortable behaviour.</p></td></tr></thead><tbody><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/multifaith">Multifaith Spiritual Wellbeing</a></td><td headers="table17425r1c2"><p>We are here to listen, encourage and aid in developing your unique faith journey.</p></td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/lgbtiqa">LGBTQIA+ Health and Wellbeing Service</a></td><td headers="table17425r1c2">We have a vibrant LGBTIQA+ community at La Trobe. Learn more about our specific LGBTIQA+ program and how we support our community.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/legalservice">Legal Service</a></td><td headers="table17425r1c2">Legal assistance is free, confidential and available to currently enrolled students.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/accessability-hub">AccessAbility and Inclusion</a></td><td headers="table17425r1c2">AccessAbility advisors can assist you to meet the requirements of your course.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/mens-health">Men’s Health and Wellbeing Service</a></td><td headers="table17425r1c2">The goal of our program is to improve the mental health and wellbeing of male and male identifying students at La Trobe.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/indigenous">Indigenous Health and Wellbeing Service</a></td><td headers="table17425r1c2">The Indigenous counselling service is a safe space that provides culturally appropriate and sensitive support for all Aboriginal and Torres Strait Islander students studying at La Trobe University.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/wellbeing-connect-and-check-in">Wellbeing Check-In</a></td><td headers="table17425r1c2">Wellbeing Connect provides support for you to manage your own wellbeing and reach your goals. We recognise that that life can be difficult and sometimes we need support to find our way through it.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/support/wellbeing/services/financial-counselling">Financial Counselling</a></td><td headers="table17425r1c2">Free financial counselling for students.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/study/scholarships">Scholarships</a></td><td headers="table17425r1c2">La Trobe offers a range of scholarships and bursaries to support students’ success and ongoing participation in their studies.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/indigenous/student-services">Indigenous Student Services</a></td><td headers="table17425r1c2">Indigenous Student Services aim to ensure the delivery of the highest quality services to Indigenous Australians as prospective and current students as well as alumni.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/opportunities/leadership-volunteering/leaders-program">La Trobe Leaders</a></td><td headers="table17425r1c2">The La Trobe Leaders Program provides opportunities for students to develop their leadership skills through welcoming incoming students, mentoring peers and participating in a range of engagement activities held on campus throughout the semester</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/students/opportunities/student-excellence-academy">Student Excellence Academy</a></td><td headers="table17425r1c2">La Trobe’s comprehensive Orientation Program is designed to support students’ transition to university studies and foster a sense of belonging with their peers and the institution.</td></tr><tr><td headers="table17425r1c1"><a href="https://www.latrobe.edu.au/study/life/events">Student Events</a></td><td headers="table17425r1c2">The University provides an engaging and vibrant suite of events throughout the 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_getAEMValue('course_preference_3_campus_search')), 'coursePreference4': _formatCoursePreference(_getAEMValue('course_preference_4_course_search'), _getAEMValue('course_preference_4_campus_search')), }, trackStep ); } catch (e) { console.log(e); } } //console.log('availableFields', availableFields); guideBridge.on("submitStart" , (event) => { guideBridge.getData({ async:false, success: (guideResultObject) => { _lastInteractedField = null; const submissionData = JSON.parse(guideResultObject.data); const requestData = submissionData.afData.afBoundData.data; const requestDataFlat = _flattenRequestData(requestData); const formDataMap = { enquiryType: FIELD_NOT_PRESENT, campus: _getFormValues( [ '/Request/Service_Request/Ask_Marketing_Lead_Interest_Registration/Lead_Registration_Common_Elements/Campus_Of_Interest_1', '/Request/Service_Request/Ask_Marketing_Lead_Interest_Registration/Aspire_Year_11_Elements/Campus_Of_Interest_2', 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guideBridge.on("elementValueChanged", _trackLastElement); //guideBridge.on("elementFocusChanged", _trackLastElement); function _trackLastInteractedField() { if (!!_lastInteractedField) { const fieldName = _lastInteractedField.fieldName; _lastInteractedField = null; try { if (formType === 'application') { setDigitalDataAndTrack( 'application', { 'applicationType': formName, 'applicationStep': 'Application Start', 'applicationField': fieldName, }, 'application_abandon_track' ); } else { setDigitalDataAndTrack( 'form', { 'formName': formName, 'formType': formType, 'formStep': 'start', 'formField': fieldName, }, 'form_abandon_track' ); } } catch (e) { console.log(e); } } } // document.addEventListener("visibilitychange", () => { // if (document.visibilityState === 'hidden' && _lastInteractedField !== null) { // _trackLastInteractedField(); // } // }); window.addEventListener("beforeunload", () => _trackLastInteractedField()); } else { console.warn('AEM form wrapper does not contain 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(lineNamePrefix.trim() + ': ') : '') + elemAnchor.innerText.trim(), linkType: _determineLinkType(elemAnchor), linkPosition: position, linkPage: window.digitalData.page.pageName, } } document.body.addEventListener('click', (e) => { const eventTarget = e.target; if (eventTarget.tagName.toLowerCase() === 'a') { //e.stopPropagation(); //e.preventDefault(); let position = ''; let isGlobal = false; switch (true) { //case eventTarget.matches('#header .nav-utility a'): case eventTarget.matches('#header .nav-universes a'): position = 'Navigation' isGlobal = true break case eventTarget.matches('#footer a'): position = 'Footer' isGlobal = true break case eventTarget.matches('main#content a[data-component="ds-hero-banner"]:not([data-youtube])'): position = 'Hero' break case eventTarget.matches('main#content a[data-component="ds-hero-promo"]:not([data-youtube])'): position = 'Hero promo' break case eventTarget.matches('main#content a[data-component="ds-promo"]:not([data-youtube])'): position = 'Promo' break } if (!!position) { const keyLinkObj = isGlobal ? extractGlobalKeyLink(eventTarget, position) : extractLocalKeyLink(eventTarget, position) // console.log('keyLinkObj', keyLinkObj) setDigitalDataAndTrack('keyLink', keyLinkObj, 'keyLink'); } // return false; } }, true); })() </script> <script> (function() { // let _lastView = null; function triggerView(viewName) { // if (_lastView === viewName) { // console.log(`duplicate call to triggerView(${_lastView})`) // return; // } if (typeof adobe === 'undefined') console.log('[triggerView] adobe is undefined') if (typeof adobe.target === 'undefined') console.log('[triggerView] adobe.target is undefined') adobe?.target?.triggerView(viewName) // _lastView = viewName console.log(`after run adobe.target.triggerView('${viewName}')`); } document.body.addEventListener('click', (e) => { const eventTarget = e.target; if (typeof eventTarget.dataset.analyticsViewName !== 'undefined') { const viewName = eventTarget.dataset.analyticsViewName || eventTarget.innerText.trim() triggerView(viewName) } }, true); document.body.addEventListener('analyticsviewchanged', (e) => { const viewName = e.detail?.viewName if (viewName) { triggerView(viewName); } else { console.log(`viewName is not supplied`) } }); })() </script> <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'8e90d3d22f3b3fd5',t:'MTczMjY5Njk3My4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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