CINXE.COM
儈僠僞儕 by 僆儕僐儞屭媞枮懌搙
<!DOCTYPE html> <!--[if IE 7 ]><html class="ie7"><![endif]--> <!--[if IE 8 ]><html class="ie8"><![endif]--> <!--[if IE 9 ]><html class="ie9"><![endif]--> <!--[if (gt IE 9)|!(IE)]><!--> <html> <head> <meta charset="shift_jis"> <title>儈僠僞儕 by 僆儕僐儞屭媞枮懌搙</title> <meta name="keywords" content="儔儞僉儞僌,屭媞枮懌搙,CS Ranking,僆儕僐儞,oricon"> <meta name="description" content="乽儈僠僞儕乿偼丄僆儕僐儞屭媞枮懌搙偺忣曬敪怣儊僨傿傾偱偡丅嵟怴偺僆儕僐儞屭媞枮懌搙儔儞僉儞僌偺寢壥傗帠嬈偺妶摦偵偮偄偰偼傕偪傠傫丄屭媞枮懌乮CS乯偵娭偡傞婎慴抦幆傗CS偑崅偄婇嬈偺庢傝慻傒傪庢嵽偟偨僀儞僞價儏乕婰帠側偳傪宖嵹偟偰偄傑偡丅"> <meta property="og:site_name" content="儈僠僞儕 by 僆儕僐儞屭媞枮懌搙"> <meta property="og:title" content="儈僠僞儕 by 僆儕僐儞屭媞枮懌搙"> <meta property="og:description" content="乽儈僠僞儕乿偼丄僆儕僐儞屭媞枮懌搙偺忣曬敪怣儊僨傿傾偱偡丅嵟怴偺僆儕僐儞屭媞枮懌搙儔儞僉儞僌偺寢壥傗帠嬈偺妶摦偵偮偄偰偼傕偪傠傫丄屭媞枮懌乮CS乯偵娭偡傞婎慴抦幆傗CS偑崅偄婇嬈偺庢傝慻傒傪庢嵽偟偨僀儞僞價儏乕婰帠側偳傪宖嵹偟偰偄傑偡丅"> <meta property="og:image" content="https://cs.oricon.co.jp/michitari/img/logo-michitari-sns.png"> <meta property="og:url" content="https://cs.oricon.co.jp/michitari/"> <meta name="viewport" content="width=device-width,initial-scale=1.0,minimum-scale=1.0"> <link rel="icon" href="https://cs.oricon.co.jp/michitari/favicon-michitari.ico"> <link rel="shortcut icon" href="https://cs.oricon.co.jp/michitari/favicon-michitari.ico"> <link rel="canonical" href="https://cs.oricon.co.jp/michitari/"> <link rel="next" href="https://cs.oricon.co.jp/michitari/p/2/" /> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:site" content="@oriconCS"> <link rel="apple-touch-icon" href="https://cs.oricon.co.jp/michitari/apple-touch-icon.png" /> <link rel="stylesheet" type="text/css" href="https://cs.oricon.co.jp/css/normalize.css" media="all"> <link rel="stylesheet" type="text/css" href="https://cs.oricon.co.jp/css/ocs_report.css" media="all"> <link rel="stylesheet" type="text/css" href="https://cs.oricon.co.jp/michitari/css/slick.css" media="all"> <link rel="stylesheet" type="text/css" href="https://cs.oricon.co.jp/michitari/css/common.css" media="all"> <link rel="stylesheet" type="text/css" href="https://cs.oricon.co.jp/michitari/css/index.css" media="all"> <script type="text/javascript" src="https://cs.oricon.co.jp/js/jquery-1.10.2.min.js"></script> <script type="text/javascript" src="https://cs.oricon.co.jp/js/common.js"></script> <!--[if lt IE 9]><script src="https://cs.oricon.co.jp/js/html5shiv.min.js"></script> <script src="https://cs.oricon.co.jp/js/selectivizr-min.js"></script><![endif]--> <!-- Google Tag Manager --> <script> var deviceType = (function(){ var ua = navigator.userAgent; if(ua.indexOf('iPhone') > 0 || ua.indexOf('iPod') > 0 || ua.indexOf('Android') > 0 && ua.indexOf('Mobile') > 0){ return 'SP'; }else if(ua.indexOf('iPad') > 0 || ua.indexOf('Android') > 0){ return 'PC'; // tablet }else{ return 'PC'; } })(); dataLayer = [{ 'media':'CS', 'pagetype':'PC', 'devicetype':deviceType, 'contentId':'', 'subContentId':'', 'subCategory':'', 'videoNews':'', 'author':'', 'openDate':'' }]; </script> <script> var dataLayer = dataLayer || []; (function () { var seg_lookup = false; var fn = 'im' + ( + new Date); window[fn] = function (data) { try { var jsStr = JSON.stringify(data); var jsObject = JSON.parse(jsStr); } catch (e) { return false; } dataLayer.push({"itm_sids" : jsObject.segment_eids.join('|')}); dataLayer.push({"itm_aid" : jsObject.imid}); dataLayer.push({"event":"im-ready"}); fo.parentNode && fo.parentNode.removeChild(fo); fo = null; }; var fo = document.createElement('script'); fo.async = true; fo.src = '//sync.im-apps.net/imid/segment?token=xspCYm2pTcYxiIkb8Mzm7Q&callback=' + fn; var s = document.getElementsByTagName('script') [0]; s.parentNode.insertBefore(fo, s); }()); </script> <noscript><iframe src="//www.googletagmanager.com/ns.html?id=GTM-KQ5M3J" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= '//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-KQ5M3J');</script> <!-- End Google Tag Manager --> <!-- IMtag --> <script type="text/javascript"> (function(w,d,s){ var f=d.getElementsByTagName(s)[0],j=d.createElement(s); j.async=true;j.src='//dmp.im-apps.net/js/9079/0001/itm.js'; f.parentNode.insertBefore(j, f); })(window,document,'script'); </script> <!-- /IMtag --> <!-- microad --> <script type="text/javascript" class="microad_blade_track"> <!-- var microad_blade_jp = microad_blade_jp || { 'params' : new Array(), 'complete_map' : new Object() }; (function() { var param = {'co_account_id' : '13844', 'group_id' : '', 'country_id' : '1', 'ver' : '2.1.0'}; microad_blade_jp.params.push(param); var src = (location.protocol == 'https:') ? 'https://d-track.send.microad.jp/js/blade_track_jp.js' : 'http://d-cache.microad.jp/js/blade_track_jp.js'; var bs = document.createElement('script'); bs.type = 'text/javascript'; bs.async = true; bs.charset = 'utf-8'; bs.src = src; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(bs, s); })(); --> </script> <!-- /microad --> <!-- Global site tag (gtag.js) - Google Ads: 963411453 --> <script async src="https://www.googletagmanager.com/gtag/js?id=AW-963411453"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'AW-963411453'); gtag('config', 'AW-869006756'); </script> <!-- YDN sitegeneraltag --> <script async src="https://s.yimg.jp/images/listing/tool/cv/ytag.js"></script> <script> window.yjDataLayer = window.yjDataLayer || []; function ytag() { yjDataLayer.push(arguments); } ytag({"type":"ycl_cookie"}); ytag({ "type":"yjad_retargeting", "config":{ "yahoo_retargeting_id": "D43W4ZO7A8", "yahoo_retargeting_label": "" /*, "yahoo_retargeting_page_type": "", "yahoo_retargeting_items":[ {item_id: '', category_id: '', price: '', quantity: ''} ]*/ } }); </script> <!-- /YDN sitegeneraltag --> <script type="application/ld+json"> { "@context":"http://schema.org", "@type":"CreativeWork", "mainEntityOfPage":{ "@type":"WebPage", "@id":"https://cs.oricon.co.jp/michitari/" }, "headline":"儈僠僞儕 by 僆儕僐儞屭媞枮懌搙", "image":"https://cs.oricon.co.jp/michitari/img/logo-michitari.png", "publisher": { "@type":"Organization", "name":"姅幃夛幮oricon ME", "logo": { "@type":"ImageObject", "url":"https://cs.oricon.co.jp/michitari/img/logo-michitari.png", "width":237, "height":131 } }, "author": { "@type":"Person", "name":"-" }, "description":"乽儈僠僞儕乿偼丄僆儕僐儞屭媞枮懌搙偺忣曬敪怣儊僨傿傾偱偡丅嵟怴偺僆儕僐儞屭媞枮懌搙儔儞僉儞僌偺寢壥傗帠嬈偺妶摦偵偮偄偰偼傕偪傠傫丄屭媞枮懌乮CS乯偵娭偡傞婎慴抦幆傗CS偑崅偄婇嬈偺庢傝慻傒傪庢嵽偟偨僀儞僞價儏乕婰帠側偳傪宖嵹偟偰偄傑偡丅" } </script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "FAQPage", "description": "屭媞枮懌搙偵娭偡傞乬傛偔偁傞幙栤乭", "mainEntity":[{ "@type": "Question", "name": "Q.屭媞枮懌搙乮CS乯偭偰壗丠", "acceptedAnswer": { "@type": "Answer", "text": "A.乽屭媞枮懌乿偲偼丄奺婇嬈偑採嫙偡傞僒乕價僗傗彜昳偵傛偭偰丄屭媞偵枮懌偟偰傕傜偆偙偲傪栚揑偲偟偨奣擮偺偙偲丅塸岅偱偼乽Customer Satisfaction乮僇僗僞儅乕僒僥傿僗僼傽僋僔儑儞乯乿偲偄偄丄堦斒揑偵偼乽CS乿偲屇偽傟偰偄傑偡丅乽屭媞偑偳傟偩偗枮懌偟偨偐偳偆偐乿偼丄杮棃敊慠偲偟偰偍傝丄屄恖偺庡娤偵傛傞偲偙傠偱偡偑丄偦偺枮懌偺搙崌偄傪傾儞働乕僩側偳偺挷嵏偵傛偭偰悢抣壔偟丄媞娤揑偵昡壙偱偒傞巜昗偲偟偰忣曬壔偝傟偨傕偺傪乽屭媞枮懌搙乿偲偄偄傑偡丅<br> <a href='https://cs.oricon.co.jp/michitari/article/35/'>屭媞枮懌搙僈僀僪丂乣偄傑偝傜暦偗側偄乬婎杮偺偒乭傪夝愢</a>"} }, { "@type": "Question", "name": "Q.乽僆儕僐儞屭媞枮懌搙儔儞僉儞僌乿偭偰偳偆嶌傜傟偰偄傞偺丠", "acceptedAnswer": { "@type": "Answer", "text": "A.僆儕僐儞屭媞枮懌搙挷嵏偱偼丄奺庬僒乕價僗丒彜昳偺棙梡幰偺傒傪懳徾偵傾儞働乕僩傪幚巤丄夞摎傪傕偲偵乽屭媞枮懌搙儔儞僉儞僌乿傪敪昞偟偰偄傑偡丅2006擭偺奐巒埲棃丄180埲忋偺儔儞僉儞僌傪揥奐偟偰偄傑偡偑丄側傫偱傕偐傫偱傕挷嵏傪峴偭偰偄傞傢偗偱偼偁傝傑偣傫丅憐掕僥乕儅偺巗応挷嵏偵偼偠傑傝丄奺儔儞僉儞僌偺掕媊晅偗傗懳徾婇嬈丒昡壙崁栚摍偺愝掕側偳丄鉱枾側僾儘僙僗傪宱偰1偮偺巜昗傪摫偒弌偟偰偄傑偡丅<br> <a href='https://cs.oricon.co.jp/michitari/making/'>婥偵側傞乬棤懁乭偍嫵偊偟傑偡両僆儕僐儞屭媞枮懌搙儔儞僉儞僌偺嶌傝曽</a>"} }, { "@type": "Question", "name": "Q.屭媞枮懌乮CS乯丄廬嬈堳枮懌乮ES乯岦忋偺偨傔偵抦偭偰偍偒偨偄抦幆偲偼丠", "acceptedAnswer": { "@type": "Answer", "text": "A.屭媞枮懌乮CS乯丄廬嬈堳枮懌乮ES乯傪岦忋偝偣偰偄偔偨傔偵偼丄偁傞掱搙偺愱栧梡岅傪儅僗僞乕偟偰偍偔昁梫偑偁傝傑偡丅乽CS乛ES梡岅帿揟乿偱偼丄CS悇恑扴摉傗儅乕働僥傿儞僌扴摉幰偑抦偭偰偍偒偨偄娭楢儚乕僪傪傑偲傔丄偦偺尵梩傗堄枴傪傢偐傝傗偡偔夝愢丅40擭偵傢偨傝擔杮嶻嬈偺惉挿傪巟墖偡傞憤崌僐儞僒儖僥傿儞僌僼傽乕儉丒擔杮擻棪嫤夛僐儞僒儖僥傿儞僌偑娔廋傪庤偑偗偰偄傑偡丅<br> <a href='https://cs.oricon.co.jp/michitari/article/37/'>CS乮屭媞枮懌乯乛ES乮廬嬈堳枮懌乯梡岅帿揟丂枮懌搙UP偵岦偗偰抦偭偰偍偒偨偄抦幆傑偲傔</a>" } }] } </script> <style> #recommend-link .set-slider{min-height: 390px;} .category-title {position:relative; width:660px; margin-bottom:15px;} .category-title h3 {border-bottom:3px solid #0f4c81; color:#0f4c81; font-size:22px; font-weight:normal; padding:4px 10px 4px 0; line-height:30px;} .category-title h3:before {content:""; display:inline-block; width:28px; height:27px; background:url(/michitari/img/icon-top-article.png) 0 50% no-repeat; padding-right:8px; vertical-align:middle;} .btn-more-list {position:absolute; right:10px; top:9px; line-height:22px;} .btn-more-list a:before {content:""; display:inline-block; width:0; height:0; margin:0 0.5em 0 0; border:5px solid transparent; border-right:0 solid transparent; border-left:8px solid #0f4c81;} @media screen and (max-width:828px){ #recommend-link .set-slider{min-height: 0px;} .category-title {position:relative; width:auto; margin:0 2% 15px;} .category-title.new-list h3 {border-bottom:3px solid #fff; color:#fff;} .category-title.new-list h3:before {content:""; display:inline-block; width:28px; height:27px; background:url(/michitari/img/icon-top-article-white.png) 0 50% no-repeat; padding-right:8px; vertical-align:middle;} .category-title.new-list .btn-more-list a {color:#fff;} .category-title.new-list .btn-more-list a:before {content:""; display:inline-block; width:0; height:0; margin:0 0.5em 0 0; border:5px solid transparent; border-right:0 solid transparent; border-left:8px solid #fff;} } </style> </head> <body id="page-index"> <!-- global-header --> <header id="global-header"> <div class="header-area"> <h1 class="set-header-logo"><img src="/michitari/img/logo-oricon-cs-michitari.png" alt="僆儕僐儞屭媞枮懌搙 | 儈僠僞儕"></h1> <p class="catch-copy">僆儕僐儞屭媞枮懌搙偺<br />忣曬敪怣儊僨傿傾</p> <p class="hamburger-switch"><a href="#"><span><img src="/michitari/img/icon-menu-off.png" alt="儊僯儏乕"></span></a></p> </div> </header> <!-- /global-header --> <!-- hamburger-menu --> <nav id="hamburger-menu"> <div class="menu-box"> <p class="set-header-logo"><a href="/michitari/"><img src="/michitari/img/logo-oricon-cs-michitari.png" alt="僆儕僐儞屭媞枮懌搙 | 儈僠僞儕"></a></p> <p class="catch-copy">僆儕僐儞屭媞枮懌搙偺<br />忣曬敪怣儊僨傿傾<p> <p class="hamburger-switch"><a href="#"><span><img src="/michitari/img/icon-menu-on.png" alt="儊僯儏乕"></span></a></p> </div> <nav class="menu-list"> <ul> <li class="category-contents"> <h5>僇僥僑儕乕</h5> <ul> <li><a href="/michitari/category/top-reasons/"><span>僩僢僾偺棟桼</span></a></li> <li><a href="/michitari/category/use-case/"><span>妶梡帠椺</span></a></li> <li><a href="/michitari/category/analysis/"><span>儔儞僉儞僌仌僨乕僞暘愅</span></a></li> <li><a href="/michitari/category/column/"><span>摿廤</span></a></li> <li><a href="/michitari/category/keyword/"><span>僉乕儚乕僪夝愢</span></a></li> <li><a href="/michitari/article/37/"><span>CS乛ES梡岅帿揟</span></a></li> <li><a href="/michitari/category/news/"><span>僯儏乕僗</span></a></li> </ul> <!--<p class="more-list"><a href="/michitari/category/"><span>傕偭偲尒傞</span></a></p>--> </li> <li class="tag-contents"> <h5>僞僌</h5> <ul class="cf"> <li><a href="/michitari/tag/cs/"><span>屭媞枮懌乮CS乯</span></a></li> <li><a href="/michitari/tag/es/"><span>廬嬈堳枮懌乮ES乯</span></a></li> <li><a href="/michitari/tag/branding/"><span>僽儔儞僨傿儞僌</span></a></li> <li><a href="/michitari/tag/marketing/"><span>儅乕働僥傿儞僌</span></a></li> <li><a href="/michitari/tag/customer-loyalty/"><span>屭媞儘僀儎儖僥傿</span></a></li> <li><a href="/michitari/tag/interview/"><span>僀儞僞價儏乕</span></a></li> <li><a href="/michitari/tag/serialization/"><span>楢嵹</span></a></li> <li><a href="/michitari/tag/customer-trend/"><span>屭媞摦岦</span></a></li> <li><a href="/michitari/tag/industry-trend/"><span>嬈奅摦岦</span></a></li> <li><a href="/michitari/tag/cs-improvement/"><span>CS岦忋巤嶔</span></a></li> <li><a href="/michitari/tag/es-improvement/"><span>ES岦忋巤嶔</span></a></li> <li><a href="/michitari/tag/csranking/"><span>屭媞枮懌搙儔儞僉儞僌</span></a></li> <li><a href="/michitari/tag/basic/"><span>婎慴島嵗</span></a></li> <li><a href="/michitari/tag/business/"><span>價僕僱僗</span></a></li> <li><a href="/michitari/tag/use-case-trademark/"><span>妶梡帠椺 -彜昗-</span></a></li> <li><a href="/michitari/tag/use-case-research-data/"><span>妶梡帠椺 -挷嵏僨乕僞-</span></a></li> <li><a href="/michitari/tag/use-case-digital-promotion/"><span>妶梡帠椺 -僨僕僞儖僾儘儌乕僔儑儞-</span></a></li> </ul> <!--<p class="more-list"><a href="/michitari/tag/"><span>傕偭偲尒傞</span></a></p>--> </li> </ul> </nav> <div class="media-list"> <ul> <li><a href="https://cs.oricon.co.jp/?media=michitari=category&tag"><img src="https://cs.oricon.co.jp/img/header-logo2.png" alt="僆儕僐儞屭媞枮懌搙 僆儕僐儞屭媞枮懌搙"></a></li> </ul> </div> </nav> <!-- /hamburger-menu --> <div id="contents"> <section id="recommend-link"> <div class="set-slider slider"> <div class="slide-box banner-link1"> <h3><a href="https://cs.oricon.co.jp/michitari/article/35/" onclick="dataLayer.push({'event':'click','event_category':'category','event_action':'click_top_slider','event_label':'屭媞枮懌搙偲偼丠巇慻傒傗奣梫丄岦忋偵偮側偑傞峫偊曽傪夝愢'});" target="_blank"><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_slide_bnr/46c6e67cfa2dc6fd4c906aeb16e70149cf6e152d8846df6765f89230d3896722.jpg" alt="屭媞枮懌搙偲偼丠巇慻傒傗奣梫丄岦忋偵偮側偑傞峫偊曽傪夝愢"></a></h3> <p class="slide-title">屭媞枮懌搙偲偼丠巇慻傒傗奣梫丄岦忋偵偮側偑傞峫偊曽傪夝愢</p> </div> <div class="slide-box banner-link2"> <h3><a href="https://cs.oricon.co.jp/michitari/article/156/" onclick="dataLayer.push({'event':'click','event_category':'category','event_action':'click_top_slider','event_label':'惔憒嬈幰傪乽僸乕儘乕乿偵丄乬偍偦偆偠僆僞僋乭帇揰偐傜惗傑傟偨昳幙岦忋夵妚'});" target="_blank"><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_slide_bnr/d7ddf38f0ae91f4bc5a1536301d44424e1ceca92c8d73fb896a6d2042074aef0.png" alt="惔憒嬈幰傪乽僸乕儘乕乿偵丄乬偍偦偆偠僆僞僋乭帇揰偐傜惗傑傟偨昳幙岦忋夵妚"></a></h3> <p class="slide-title">惔憒嬈幰傪乽僸乕儘乕乿偵丄乬偍偦偆偠僆僞僋乭帇揰偐傜惗傑傟偨昳幙岦忋夵妚</p> </div> <div class="slide-box banner-link3"> <h3><a href="https://cs.oricon.co.jp/michitari/article/138/" onclick="dataLayer.push({'event':'click','event_category':'category','event_action':'click_top_slider','event_label':'乬僴儔僗儊儞僩嫲晐徢乭偱怑応曵夡丠丂忋庤偵乽幎傞乿偨傔偺僐僣'});" target="_blank"><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_slide_bnr/b2cec4dac6e27987a9a180eb920dfca40b8e42cf454659d4ef301947ce4dfa2a.png" alt="乬僴儔僗儊儞僩嫲晐徢乭偱怑応曵夡丠丂忋庤偵乽幎傞乿偨傔偺僐僣"></a></h3> <p class="slide-title">乬僴儔僗儊儞僩嫲晐徢乭偱怑応曵夡丠丂忋庤偵乽幎傞乿偨傔偺僐僣</p> </div> <div class="slide-box banner-link4"> <h3><a href="https://cs.oricon.co.jp/michitari/article/37/" onclick="dataLayer.push({'event':'click','event_category':'category','event_action':'click_top_slider','event_label':'CS乮屭媞枮懌乯乛ES乮廬嬈堳枮懌乯梡岅帿揟'});" target="_blank"><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_slide_bnr/9e3d87975da42ec70321f781cfdc10b4b2e9844066efad9c2f6d1f0bc245f9eb.jpg" alt="CS乮屭媞枮懌乯乛ES乮廬嬈堳枮懌乯梡岅帿揟"></a></h3> <p class="slide-title">CS乮屭媞枮懌乯乛ES乮廬嬈堳枮懌乯梡岅帿揟</p> </div> <div class="slide-box banner-link1"> <h3><a href="https://cs.oricon.co.jp/michitari/article/35/" onclick="dataLayer.push({'event':'click','event_category':'category','event_action':'click_top_slider','event_label':'屭媞枮懌搙偲偼丠巇慻傒傗奣梫丄岦忋偵偮側偑傞峫偊曽傪夝愢'});" target="_blank"><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_slide_bnr/46c6e67cfa2dc6fd4c906aeb16e70149cf6e152d8846df6765f89230d3896722.jpg" alt="屭媞枮懌搙偲偼丠巇慻傒傗奣梫丄岦忋偵偮側偑傞峫偊曽傪夝愢"></a></h3> <p class="slide-title">屭媞枮懌搙偲偼丠巇慻傒傗奣梫丄岦忋偵偮側偑傞峫偊曽傪夝愢</p> </div> <div class="slide-box banner-link2"> <h3><a href="https://cs.oricon.co.jp/michitari/article/156/" onclick="dataLayer.push({'event':'click','event_category':'category','event_action':'click_top_slider','event_label':'惔憒嬈幰傪乽僸乕儘乕乿偵丄乬偍偦偆偠僆僞僋乭帇揰偐傜惗傑傟偨昳幙岦忋夵妚'});" target="_blank"><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_slide_bnr/d7ddf38f0ae91f4bc5a1536301d44424e1ceca92c8d73fb896a6d2042074aef0.png" alt="惔憒嬈幰傪乽僸乕儘乕乿偵丄乬偍偦偆偠僆僞僋乭帇揰偐傜惗傑傟偨昳幙岦忋夵妚"></a></h3> <p class="slide-title">惔憒嬈幰傪乽僸乕儘乕乿偵丄乬偍偦偆偠僆僞僋乭帇揰偐傜惗傑傟偨昳幙岦忋夵妚</p> </div> <div class="slide-box banner-link3"> <h3><a href="https://cs.oricon.co.jp/michitari/article/138/" onclick="dataLayer.push({'event':'click','event_category':'category','event_action':'click_top_slider','event_label':'乬僴儔僗儊儞僩嫲晐徢乭偱怑応曵夡丠丂忋庤偵乽幎傞乿偨傔偺僐僣'});" target="_blank"><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_slide_bnr/b2cec4dac6e27987a9a180eb920dfca40b8e42cf454659d4ef301947ce4dfa2a.png" alt="乬僴儔僗儊儞僩嫲晐徢乭偱怑応曵夡丠丂忋庤偵乽幎傞乿偨傔偺僐僣"></a></h3> <p class="slide-title">乬僴儔僗儊儞僩嫲晐徢乭偱怑応曵夡丠丂忋庤偵乽幎傞乿偨傔偺僐僣</p> </div> <div class="slide-box banner-link4"> <h3><a href="https://cs.oricon.co.jp/michitari/article/37/" onclick="dataLayer.push({'event':'click','event_category':'category','event_action':'click_top_slider','event_label':'CS乮屭媞枮懌乯乛ES乮廬嬈堳枮懌乯梡岅帿揟'});" target="_blank"><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_slide_bnr/9e3d87975da42ec70321f781cfdc10b4b2e9844066efad9c2f6d1f0bc245f9eb.jpg" alt="CS乮屭媞枮懌乯乛ES乮廬嬈堳枮懌乯梡岅帿揟"></a></h3> <p class="slide-title">CS乮屭媞枮懌乯乛ES乮廬嬈堳枮懌乯梡岅帿揟</p> </div> </div> </section><!-- /recommend-link --> <section id="contents-wrapper" class="cf"> <article id="main-contents"> <section class="page-list"> <div class="category-title new-list"> <h3>怴拝婰帠</h3> </div> <ul class="cf"> <li> <a href="/michitari/article/340/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/img/0/340/thumb/img400/1651800441649.jpg" alt="亂5寧敪昞亃儘儃傾僪僶僀僓乕側偳丄3儔儞僉儞僌傪岞奐"></span></p></div> <h3>亂5寧敪昞亃儘儃傾僪僶僀僓乕側偳丄3儔儞僉儞僌傪岞奐</h3> <p class="read">僆儕僐儞屭媞枮懌搙乮R乯挷嵏傪揥奐偡傞oricon ME偼5寧2擔丄乽儘儃傾僪僶僀僓乕乿乽僂僅乕僞乕僒乕僶乕乿乽僱僢僩報嶞捠斕乿偲丄3偮偺枮懌搙儔儞僉儞僌傪敪昞偟傑偟偨丅</p> </a> <div class="sub-information"> <p class="category"><a href="/michitari/category/news/">僯儏乕僗</a></p> <time class="date" datetime="2022-05-02"><p class="en">2022-05-02</p></time> </div> </li> <li> <a href="/michitari/article/339/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/img/0/339/thumb/img400/1650019695594.jpg" alt="儎僋儖僩仌僆儕僢僋僗丄枮懌搙偱傕旘桇丂乣僾儘栰媴枮懌搙挷嵏"></span></p></div> <h3>儎僋儖僩仌僆儕僢僋僗丄枮懌搙偱傕旘桇丂乣僾儘栰媴枮懌搙挷嵏</h3> <p class="read">屭媞枮懌丄儘僀儎儖僥傿偺巜悢壔側偳傪尋媶偡傞宑滀媊弇戝嫵庼丒楅栘廏抝偑敪昞偟偨僾儘栰媴僒乕價僗挷嵏偱丄暉壀僜僼僩僶儞僋儂乕僋僗偑3擭楢懕偱屭媞枮懌搙庱埵傪妉摼丅</p> </a> <div class="sub-information"> <p class="category"><a href="/michitari/category/column/">摿廤</a></p> <time class="date" datetime="2022-04-15"><p class="en">2022-04-15</p></time> </div> </li> <li> <a href="/michitari/article/338/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/img/0/338/thumb/img400/1648806463615.jpg" alt="亂4寧敪昞亃僴僂僗僋儕乕僯儞僌側偳丄4儔儞僉儞僌傪岞奐"></span></p></div> <h3>亂4寧敪昞亃僴僂僗僋儕乕僯儞僌側偳丄4儔儞僉儞僌傪岞奐</h3> <p class="read">僆儕僐儞屭媞枮懌搙乮R乯挷嵏傪揥奐偡傞oricon ME偼4寧1擔丄乽僴僂僗僋儕乕僯儞僌乿傗乽拞屆幵斕攧揦乿側偳丄4偮偺枮懌搙儔儞僉儞僌傪敪昞偟傑偟偨丅</p> </a> <div class="sub-information"> <p class="category"><a href="/michitari/category/news/">僯儏乕僗</a></p> <time class="date" datetime="2022-04-01"><p class="en">2022-04-01</p></time> </div> </li> <li> <a href="/michitari/article/337/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/img/0/337/thumb/img400/1646735606567.jpg" alt="乽2022擭 僆儕僐儞屭媞枮懌搙傾儚乕僪乿摿愝僒僀僩岞奐"></span></p></div> <h3>乽2022擭 僆儕僐儞屭媞枮懌搙傾儚乕僪乿摿愝僒僀僩岞奐</h3> <p class="read">oricon ME偱偼丄徚旓幰偵嵟傕乬枮懌乭偝傟偨僒乕價僗丒彜昳傪嶿偊傞偨傔丄擭偵1搙丄乽僆儕僐儞屭媞枮懌搙乿偺奺儔儞僉儞僌偱憤崌1埵偵慖偽傟偨婇嬈傪昞彶偟偰偄傑偡丅</p> </a> <div class="sub-information"> <p class="category"><a href="/michitari/category/news/">僯儏乕僗</a></p> <time class="date" datetime="2022-03-08"><p class="en">2022-03-08</p></time> </div> </li> <li> <a href="/michitari/article/335/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/img/0/335/thumb/img400/1646134651658.jpg" alt="亂3寧敪昞亃揹椡夛幮 彫攧丄扙栄僒儘儞摍丄慡9儔儞僉儞僌敪昞"></span></p></div> <h3>亂3寧敪昞亃揹椡夛幮 彫攧丄扙栄僒儘儞摍丄慡9儔儞僉儞僌敪昞</h3> <p class="read">僆儕僐儞屭媞枮懌搙乮R乯挷嵏傪揥奐偡傞oricon ME偼3寧1擔丄弶挷嵏偲側傞乽揹椡夛幮 彫攧乿偺傎偐丄乽儂僥儖斾妑僒僀僩乿乽扙栄僒儘儞乿側偳丄慡9偮偺枮懌搙儔儞僉儞僌傪敪昞...</p> </a> <div class="sub-information"> <time class="date" datetime="2022-03-01"><p class="en">2022-03-01</p></time> </div> </li> <li> <a href="/michitari/article/334/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/img/0/334/thumb/img400/1645600850014.jpg" alt="傗傞婥僗僀僢僠僌儖乕僾丄桇恑偺僇僊偼乽嫤摥乿"></span></p></div> <h3>傗傞婥僗僀僢僠僌儖乕僾丄桇恑偺僇僊偼乽嫤摥乿</h3> <p class="read">怴宆僐儘僫偺婋婡傕忔傝墇偊丄嬈奅僩僢僾傪憱傞傗傞婥僗僀僢僠僌儖乕僾丅夵妚傪懕偗傞崅嫶捈巌幮挿偺嫵堢傊偺擬堄偲彨棃揥朷傪徯夘偟傑偡丅</p> </a> <div class="sub-information"> <p class="category"><a href="/michitari/category/top-reasons/">僩僢僾偺棟桼</a></p> <time class="date" datetime="2022-03-01"><p class="en">2022-03-01</p></time> </div> </li> <li class="btn-more-list"><a href="/michitari/new/">婰帠堦棗傪傕偭偲尒傞</a></li> </ul> <div class="category-title"> <h3>楢嵹</h3> </div> <ul class="cf"> <li><a href="https://cs.oricon.co.jp/michitari/category/top-reasons/" class="article-link"> <div class="thumbnail"><p><span><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_column/8301278c6beb5a56aef23828c3e0883a1d0cb56ce2e668aaa1727cb28c70bcba.png" alt="僩僢僾偺棟桼"></span></p></div><h3>僩僢僾偺棟桼</h3> <p class="read">僆儕僐儞屭媞枮懌搙挷嵏偺奺庬儔儞僉儞僌1埵婇嬈偺僩僢僾偑丄偍媞偝傑枮懌搙No.1偺棟桼傗嬈奅壽戣偵偮偄偰岅傞僀儞僞價儏乕婇夋丅拲栚婇嬈偺嫮傒傪抦傞偙偲偼丄柧擔偺峴摦傪婲偙偡僸儞僩偵丅</p></a> <div class="sub-information"> <time class="date" datetime="2021-07-16"><p class="en">2021-07-16</p></time> </div> </li> <li><a href="https://cs.oricon.co.jp/michitari/category/use-case/" class="article-link"> <div class="thumbnail"><p><span><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_column/86fc78903e2cc8221ff43b57aa49980e2658ce5602421903ca86d0dbb28c994f.png" alt="妶梡帠椺"></span></p></div><h3>妶梡帠椺</h3> <p class="read">僆儕僐儞屭媞枮懌搙挷嵏偺彜昗傗僨乕僞傪妶梡偡傞偙偲偵傛偭偰丄偳偺傛偆偵攧忋傗僽儔儞僨傿儞僌偵婑梌偟偨偺偐丠偙偙偱偼丄彜昗丒僨乕僞傪妶梡偄偨偩偄偨婇嬈偺帠椺傪偛徯夘偟傑偡丅</p></a> <div class="sub-information"> <time class="date" datetime="2021-05-14"><p class="en">2021-05-14</p></time> </div> </li> <li><a href="https://cs.oricon.co.jp/michitari/article/200/" class="article-link"> <div class="thumbnail"><p><span><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_column/2662a254e3dc1b67b2777b93262ae77604732f453a3059c6c2ebd78c0d99ec33.png" alt="CS悇恑 堦擭惗乮慡15夞乯"></span></p></div><h3>CS悇恑 堦擭惗乮慡15夞乯</h3> <p class="read">CS乮屭媞枮懌乯悇恑偺僾儘僙僗丒峫偊曽傪僀僠偐傜夝愢偡傞楢嵹僐儔儉乽CS悇恑 堦擭惗乿丅擔杮擻棪嫤夛僐儞僒儖僥傿儞僌偵嵼愋偡傞僐儞僒儖僞儞僩偑丄慡15夞偵傢偨偭偰屭媞枮懌岦忋偵岦偗偨婎慴傪徯夘偟傑偡丅</p></a> <div class="sub-information"> <time class="date" datetime="2021-04-09"><p class="en">2021-04-09</p></time> </div> </li> <li><a href="https://cs.oricon.co.jp/michitari/article/184/" class="article-link"> <div class="thumbnail"><p><span><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_column/eef639f98029ee4361ffb6b774358c50b7be8abaf16bc4d085b233baefbf4e23.jpg" alt="晲揷揘抝偺CS偍擸傒憡択幒乮慡6夞乯"></span></p></div><h3>晲揷揘抝偺CS偍擸傒憡択幒乮慡6夞乯</h3> <p class="read">挊彂100嶜埲忋丄40擭埲忋偵傢偨傝尰応廳帇偺CS乮屭媞枮懌乯宱塩僐儞僒儖僥傿儞僌傪庤偑偗偰偒偨晲揷揘抝巵偑丄傒側偝傫偐傜婑偣傜傟偨幙栤偵摎偊偰偄偒傑偡丅</p></a> <div class="sub-information"> <time class="date" datetime="2021-06-05"><p class="en">2021-06-05</p></time> </div> </li> <li><a href="https://cs.oricon.co.jp/michitari/article/237/" class="article-link"> <div class="thumbnail"><p><span><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_column/5dd94d8ade296def7b69c7b402e74401f49fd128fc34ffee5109e877fb2c5eb2.png" alt="崱偙偦抦傝偨偄乽儊儞僞儖僿儖僗丒働傾乿偺岠擻"></span></p></div><h3>崱偙偦抦傝偨偄乽儊儞僞儖僿儖僗丒働傾乿偺岠擻</h3> <p class="read">儊儞僞儖晄挷偼丄偄偮扤偑側偭偰傕偍偐偟偔偁傝傑偣傫丅偙偺僔儕乕僘偱偼丄偄偪憗偔儊儞僞儖晄挷偺挍岓偵婥偯偗傞傛偆丄夵傔偰乽儊儞僞儖僿儖僗乿偵偮偄偰偺婎慴抦幆傪慡3夞偵傢偨傝妛傫偱偄偒傑偡丅</p></a> <div class="sub-information"> <time class="date" datetime="2021-07-18"><p class="en">2021-07-18</p></time> </div> </li> <li><a href="https://cs.oricon.co.jp/michitari/article/130/" class="article-link"> <div class="thumbnail"><p><span><img src="https://cs.oricon.co.jp/michitari/img/_parts/top_column/9a306b1a26ebbee728e5dbe79e5310576d78ede4c939ebd59cdfd34daa3c2f95.png" alt="堄幆偲峴摦偱庢傝慻傓乽摥偒曽夵妚乿"></span></p></div><h3>堄幆偲峴摦偱庢傝慻傓乽摥偒曽夵妚乿</h3> <p class="read">摥偒曽夵妚娭楢朄偵偍偄偰丄戝婇嬈偼2020擭6寧丄拞彫婇嬈偼2022擭4寧傪栚張偵乽僷儚乕僴儔僗儊儞僩懳嶔乿偺揔梡偑僗僞乕僩丅偙偺僔儕乕僘偱偼丄擔忢嬈柋偺拞偱婥傪偮偗偰偍偔傋偒億僀儞僩傪夝愢偟傑偡丅</p></a> <div class="sub-information"> <time class="date" datetime="2021-07-19"><p class="en">2021-07-19</p></time> </div> </li> <li class="btn-more-list"><a href="/michitari/tag/serialization/">楢嵹婰帠堦棗傪傕偭偲尒傞</a></li> </ul> <div class="category-title"> <h3>CS婎慴島嵗</h3> </div> <ul class="cf"> <li> <a href="/michitari/article/189/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/img/0/189/detail/img665/1604975610542.jpg" alt="屭媞枮懌搙挷嵏乮CS挷嵏乯偺岠壥揑側庤朄乥巜昗傗傾儞働乕僩挷嵏丒暘愅偺僐僣"></span></p></div> <h3>屭媞枮懌搙挷嵏乮CS挷嵏乯偺岠壥揑側庤朄乥巜昗傗傾儞働乕僩挷嵏丒暘愅偺僐僣</h3> <p class="read">帺幮彜昳傗僒乕價僗偺1偮偺巜昗偲偟偰丄乽屭媞枮懌搙挷嵏乮CS挷嵏乯乿偑幚巤偝傟傞偙偲偑偁傝傑偡丅屭媞枮懌搙挷嵏偲偼丄帺幮偺彜昳傗僒乕價僗偵偮偄偰屭媞偑偳偺掱搙枮懌偟偰...</p> </a> <div class="sub-information"> <p class="category"><a href="/michitari/category/keyword/">僉乕儚乕僪夝愢</a></p> <time class="date" datetime="2020-08-25"><p class="en">2020-08-25</p></time> </div> </li> <li> <a href="/michitari/article/35/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/img/0/35/detail/img665/1633396384857.jpg" alt="媞枮懌搙偲偼丠巇慻傒傗奣梫丄岦忋偵偮側偑傞峫偊曽傪夝愢"></span></p></div> <h3>屭媞枮懌搙偲偼丠巇慻傒傗奣梫丄岦忋偵偮側偑傞峫偊曽傪夝愢</h3> <p class="read">嶐崱丄彜昳傗僒乕價僗偵偍偄偰丄昿斏偵暦偐傟傞傛偆偵側偭偨乽屭媞枮懌搙乿傗乽CS乿偲偄偆尵梩丅幚嵺偵乽偳偆偄偆堄枴側偺偐乿丄乽偳偆偄偆挷嵏偑峴傢傟偄傞偄傞偐乿側偳丄偄...</p> </a> <div class="sub-information"> <p class="category"><a href="/michitari/category/keyword/">僉乕儚乕僪夝愢</a></p> <time class="date" datetime="2020-04-06"><p class="en">2020-04-06</p></time> </div> </li> <li> <a href="/michitari/article/37/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/img/0/37/detail/img660/1585815671671.jpg" alt="CS乮屭媞枮懌乯乛ES乮廬嬈堳枮懌乯梡岅帿揟丂枮懌搙UP偵岦偗偰抦偭偰偍偒偨偄抦幆傑偲傔"></span></p></div> <h3>CS乮屭媞枮懌乯乛ES乮廬嬈堳枮懌乯梡岅帿揟丂枮懌搙UP偵岦偗偰抦偭偰偍偒偨偄抦幆傑偲傔</h3> <p class="read">CS乮屭媞枮懌乯丄儅乕働僥傿儞僌扴摉幰昁尒両丂CS丄ES乮廬嬈堳枮懌乯偵娭楢偡傞儚乕僪傪傑偲傔丄棟夝偟偰偍偔傋偒尵梩傗偦偺堄枴傪傢偐傝傗偡偔夝愢偟傑偡丅</p> </a> <div class="sub-information"> <p class="category"><a href="/michitari/article/37/">CS乛ES梡岅帿揟</a></p> <time class="date" datetime="2020-04-01"><p class="en">2020-04-01</p></time> </div> </li> <li> <a href="/michitari/making/" class="article-link"> <div class="thumbnail"><p><span><img src="/michitari/making/img/header0.png" alt="婥偵側傞乬棤懁乭偍嫵偊偟傑偡両僆儕僐儞屭媞枮懌搙儔儞僉儞僌偺嶌傝曽"></span></p></div> <h3>婥偵側傞乬棤懁乭偍嫵偊偟傑偡両僆儕僐儞屭媞枮懌搙儔儞僉儞僌偺嶌傝曽</h3> <p class="read">僆儕僐儞屭媞枮懌搙挷嵏偱偼丄奺庬僒乕價僗丒彜昳偺棙梡幰偺傒傪懳徾偵傾儞働乕僩傪幚巤丄夞摎傪傕偲偵乽屭媞枮懌搙儔儞僉儞僌乿傪敪昞偟偰偄傑偡丅2006擭偺奐巒埲棃丄150埲忋...</p> </a> <div class="sub-information"> <p class="category"><a href="/michitari/category/column/">僐儔儉</a></p> <time class="date" datetime="2020-07-16"><p class="en">2020-07-16</p></time> </div> </li> </ul> </section> </article><!-- /main --> <div id="side-contents"> <aside class="side-banner"> <ul> <li><a href="https://cs.oricon.co.jp/michitari/making/?media=michitari&banner=right-column"><img src="//cs.oricon.co.jp/michitari/img/bnr-making.jpg" alt="僆儕僐儞屭媞枮懌搙儔儞僉儞僌偺嶌傝曽"></a></li> <li><a href="https://cs.oricon.co.jp/?media=michitari&banner=right-column"><img src="//cs.oricon.co.jp/michitari/img/bnr-cs.png" alt="僆儕僐儞屭媞枮懌搙"></a></li> <li><a href="https://cs.oricon.co.jp/data/report/data-disclosure/?media=michitari&banner=right-column"><img src="//cs.oricon.co.jp/michitari/img/bnr-cs-data.png" alt="僆儕僐儞屭媞枮懌搙®挷嵏丂奐帵僨乕僞"></a></li> <li><a href="https://cs.oricon.co.jp/michitari/article/200/?media=michitari&banner=right-column"><img src="//cs.oricon.co.jp/michitari/img/bnr-cs-improvement.jpg" alt="CS宱塩偭偰壗丠 庢傝慻傓堄枴偲峫偊曽偺億僀儞僩"></a></li> <li><a href="https://cs.oricon.co.jp/michitari/article/37/?media=michitari&banner=right-column"><img src="//cs.oricon.co.jp/michitari/img/bnr-word.png" alt="CS乛ES 梡岅帿揟"></a></li> </ul> </aside> <aside class="category-contents"> <h5>僇僥僑儕乕</h5> <ul> <li><a href="/michitari/category/top-reasons/"><span>僩僢僾偺棟桼</span></a></li> <li><a href="/michitari/category/use-case/"><span>妶梡帠椺</span></a></li> <li><a href="/michitari/category/analysis/"><span>儔儞僉儞僌仌僨乕僞暘愅</span></a></li> <li><a href="/michitari/category/column/"><span>摿廤</span></a></li> <li><a href="/michitari/category/keyword/"><span>僉乕儚乕僪夝愢</span></a></li> <li><a href="/michitari/article/37/"><span>CS乛ES梡岅帿揟</span></a></li> <li><a href="/michitari/category/news/"><span>僯儏乕僗</span></a></li> </ul> <!--<p class="more-list"><a href="/michitari/category/"><span>傕偭偲尒傞</span></a></p>--> </aside> <aside class="tag-contents"> <h5>僞僌</h5> <ul class="cf"> <li><a href="/michitari/tag/cs/"><span>屭媞枮懌乮CS乯</span></a></li> <li><a href="/michitari/tag/es/"><span>廬嬈堳枮懌乮ES乯</span></a></li> <li><a href="/michitari/tag/branding/"><span>僽儔儞僨傿儞僌</span></a></li> <li><a href="/michitari/tag/marketing/"><span>儅乕働僥傿儞僌</span></a></li> <li><a href="/michitari/tag/customer-loyalty/"><span>屭媞儘僀儎儖僥傿</span></a></li> <li><a href="/michitari/tag/interview/"><span>僀儞僞價儏乕</span></a></li> <li><a href="/michitari/tag/serialization/"><span>楢嵹</span></a></li> <li><a href="/michitari/tag/customer-trend/"><span>屭媞摦岦</span></a></li> <li><a href="/michitari/tag/industry-trend/"><span>嬈奅摦岦</span></a></li> <li><a href="/michitari/tag/cs-improvement/"><span>CS岦忋巤嶔</span></a></li> <li><a href="/michitari/tag/es-improvement/"><span>ES岦忋巤嶔</span></a></li> <li><a href="/michitari/tag/csranking/"><span>屭媞枮懌搙儔儞僉儞僌</span></a></li> <li><a href="/michitari/tag/basic/"><span>婎慴島嵗</span></a></li> <li><a href="/michitari/tag/business/"><span>價僕僱僗</span></a></li> <li><a href="/michitari/tag/use-case-trademark/"><span>妶梡帠椺 -彜昗-</span></a></li> <li><a href="/michitari/tag/use-case-research-data/"><span>妶梡帠椺 -挷嵏僨乕僞-</span></a></li> <li><a href="/michitari/tag/use-case-digital-promotion/"><span>妶梡帠椺 -僨僕僞儖僾儘儌乕僔儑儞-</span></a></li> </ul> <!--<p class="more-list"><a href="/michitari/tag/"><span>傕偭偲尒傞</span></a></p>--> </aside> <aside class="side-banner"> <ul> <li><a href="https://life.oricon.co.jp/?media=michitari&banner=right-column"><img src="//cs.oricon.co.jp/michitari/img/bnr-life.png" alt="僆儕僐儞屭媞枮懌搙儔儞僉儞僌"></a></li> <!--<li><a href="https://forms.office.com/Pages/ResponsePage.aspx?id=P3ge9FI100mg0C-ixS_ST5mYR0ZNr_lJi6wIDJcr0NhUMjdHWTNUSFEyTzVFSzkzRFk4ODgwVlMyRC4u"><img src="//cs.oricon.co.jp/michitari/img/bnr-question-takeda.jpg" alt="亂晲揷揘抝巵偑夞摎亃CS偺媈栤丒偍擸傒戝曞廤両"></a></li>--> </ul> </aside> </div> </section><!-- /.contents --> <div class="box-faq"> <div class="category-title"> <h3>傛偔偁傞幙栤</h3> </div> <ul class="cf"> <li id="faq01"><a href="https://cs.oricon.co.jp/michitari/article/35/"> <h4>屭媞枮懌搙乮CS乯偭偰壗丠</h4> <p> 乽屭媞枮懌乿偲偼丄奺婇嬈偑採嫙偡傞僒乕價僗傗彜昳偵傛偭偰丄屭媞偵枮懌偟偰傕傜偆偙偲傪栚揑偲偟偨奣擮偺偙偲丅塸岅偱偼乽Customer Satisfaction乮僇僗僞儅乕僒僥傿僗僼傽僋僔儑儞乯乿偲偄偄丄堦斒揑偵偼乽CS乿偲屇偽傟偰偄傑偡丅乽屭媞偑偳傟偩偗枮懌偟偨偐偳偆偐乿偼丄杮棃敊慠偲偟偰偍傝丄屄恖偺庡娤偵傛傞偲偙傠偱偡偑丄偦偺枮懌偺搙崌偄傪傾儞働乕僩側偳偺挷嵏偵傛偭偰悢抣壔偟丄媞娤揑偵昡壙偱偒傞巜昗偲偟偰忣曬壔偝傟偨傕偺傪乽屭媞枮懌搙乿偲偄偄傑偡丅枮懌丒晄枮懌偑惗傑傟傞巇慻傒傗丄岦忋偝偣傞偨傔偵昁梫側峫偊曽側偳偵偮偄偰夝愢偟傑偡丅</p> </a></li> <li id="faq01"><a href="https://cs.oricon.co.jp/michitari/making/"> <h4>乽僆儕僐儞屭媞枮懌搙儔儞僉儞僌乿偭偰偳偆嶌傜傟偰偄傞偺丠</h4> <p> 僆儕僐儞屭媞枮懌搙挷嵏偱偼丄奺庬僒乕價僗丒彜昳偺棙梡幰偺傒傪懳徾偵傾儞働乕僩傪幚巤丄夞摎傪傕偲偵乽屭媞枮懌搙儔儞僉儞僌乿傪敪昞偟偰偄傑偡丅2006擭偺奐巒埲棃丄180埲忋偺儔儞僉儞僌傪揥奐偟偰偄傑偡偑丄側傫偱傕偐傫偱傕挷嵏傪峴偭偰偄傞傢偗偱偼偁傝傑偣傫丅憐掕僥乕儅偺巗応挷嵏偵偼偠傑傝丄奺儔儞僉儞僌偺掕媊晅偗傗懳徾婇嬈丒昡壙崁栚摍偺愝掕側偳丄鉱枾側僾儘僙僗傪宱偰1偮偺巜昗傪摫偒弌偟偰偄傑偡丅偙傟傜偺嶌嬈僾儘僙僗偵偮偄偰丄幚嵺偵挷嵏傪庤偑偗偰偄傞僗僞僢僼偑棤榖傪岎偊偰偛徯夘偟傑偡丅</p> </a></li> <li id="faq01"><a href="https://cs.oricon.co.jp/michitari/article/37/"> <h4>屭媞枮懌乮CS乯丄廬嬈堳枮懌乮ES乯岦忋偺偨傔偵抦偭偰偍偒偨偄抦幆偲偼丠</h4> <p> 屭媞枮懌乮CS乯丄廬嬈堳枮懌乮ES乯傪岦忋偝偣偰偄偔偨傔偵偼丄偁傞掱搙偺愱栧梡岅傪儅僗僞乕偟偰偍偔昁梫偑偁傝傑偡丅乽CS乛ES梡岅帿揟乿偱偼丄CS悇恑扴摉傗儅乕働僥傿儞僌扴摉幰偑抦偭偰偍偒偨偄娭楢儚乕僪傪傑偲傔丄偦偺尵梩傗堄枴傪傢偐傝傗偡偔夝愢偟偰偄傑偡丅40擭偵傢偨傝擔杮嶻嬈偺惉挿傪巟墖偡傞憤崌僐儞僒儖僥傿儞僌僼傽乕儉丒擔杮擻棪嫤夛僐儞僒儖僥傿儞僌偑娔廋傪庤偑偗偰偄傑偡丅</p> </a></li> </ul> </div> </div> <!-- footer --> <div class="footer-data-information"> <p class="link-arrow"><a href="/">屭媞枮懌搙丒CS偺挷嵏側傜丂僆儕僐儞屭媞枮懌搙 TOP傊</a></p> <p class="report-apeal">僆儕僐儞屭媞枮懌搙偲偼丄僆儕僐儞偑撈帺偵峴偭偰偄傞屭媞枮懌搙偺挷嵏偍傛傃偦偺寢壥傪帵偟偨巜昗偱偡丅<br /> 偙偺巜昗傪岞奐偡傞偙偲偱丄擔杮偱棳捠偟偰偄傞僒乕價僗傗彜昳偵懳偟偰徚旓幰偺慖戰傪梕堈偵偡傞偙偲丄偦偟偰丄偦傟傜傪採嫙偡傞婇嬈偺惉挿偵峷專偡傞偙偲傪栚巜偟偰偄傑偡丅</p> </div> <footer id="footer"> <div class="inner"> <div id="logo-company"><img src="/img/logo-footer-oricon.png" width="150" height="28" alt="僆儕僐儞" style="padding-top:9px;"></div> <ul> <li><a href="https://www.oricon.co.jp/information/company.html">夛幮奣梫</a></li> <li><a href="https://cs.oricon.co.jp/policy/">屄恖忣曬曐岇曽恓</a></li> <li><a href="/rules/index.html">宖嵹婯栺</a></li> <li><a href="/contact/index.html">偍栤偄崌傢偣</a></li> <li><a href="https://cs.oricon.co.jp/copyright/">堷梡丒揮嵹偵偮偄偰</a></li> <li><a href="https://hrmos.co/pages/oricon/jobs">媮恖忣曬</a></li> </ul> <p id="copyright"><small>© oricon ME inc.</small></p> </div> </footer><!-- /#footer --> <script src="/js/os_sns.js"></script> <!-- User Insight PCDF Code Start : oricon.co.jp --> <script type="text/javascript"> <!-- var _uic = _uic ||{}; var _uih = _uih ||{};_uih['id'] = 31661; _uih['lg_id'] = ''; _uih['fb_id'] = ''; _uih['tw_id'] = ''; _uih['uigr_1'] = ''; _uih['uigr_2'] = ''; _uih['uigr_3'] = ''; _uih['uigr_4'] = ''; _uih['uigr_5'] = ''; _uih['uigr_6'] = ''; _uih['uigr_7'] = ''; _uih['uigr_8'] = ''; _uih['uigr_9'] = ''; _uih['uigr_10'] = ''; /* DO NOT ALTER BELOW THIS LINE */ /* WITH FIRST PARTY COOKIE */ (function() { var bi = document.createElement('scri'+'pt');bi.type = 'text/javascript'; bi.async = true; bi.src = ('https:' == document.location.protocol ? 'https://bs' : 'http://c') + '.nakanohito.jp/b3/bi.js'; var s = document.getElementsByTagName('scri'+'pt')[0];s.parentNode.insertBefore(bi, s); })(); //--> </script> <!-- User Insight PCDF Code End : oricon.co.jp --> <!-- /footer --> <!-- footer --> <script type="text/javascript" src="https://cs.oricon.co.jp/michitari/js/slick.min.js"></script> <script type="text/javascript" src="https://cs.oricon.co.jp/michitari/js/common.js"></script> <script type="text/javascript" src="https://cs.oricon.co.jp/michitari/js/index.js"></script> <!-- /footer --> </body> </html>