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padding: 0.25rem; } .MuiGrid-spacing-xs-2 { width: calc(100% + 1rem); margin: -0.5rem; } .MuiGrid-spacing-xs-2 > .MuiGrid-item { padding: 0.5rem; } .MuiGrid-spacing-xs-3 { width: calc(100% + 1.5rem); margin: -0.75rem; } .MuiGrid-spacing-xs-3 > .MuiGrid-item { padding: 0.75rem; } .MuiGrid-spacing-xs-4 { width: calc(100% + 2rem); margin: -1rem; } .MuiGrid-spacing-xs-4 > .MuiGrid-item { padding: 1rem; } .MuiGrid-spacing-xs-5 { width: calc(100% + 2.5rem); margin: -1.25rem; } .MuiGrid-spacing-xs-5 > .MuiGrid-item { padding: 1.25rem; } .MuiGrid-spacing-xs-6 { width: calc(100% + 3rem); margin: -1.5rem; } .MuiGrid-spacing-xs-6 > .MuiGrid-item { padding: 1.5rem; } .MuiGrid-spacing-xs-7 { width: calc(100% + 3.5rem); margin: -1.75rem; } .MuiGrid-spacing-xs-7 > .MuiGrid-item { padding: 1.75rem; } .MuiGrid-spacing-xs-8 { width: calc(100% + 4rem); margin: -2rem; } .MuiGrid-spacing-xs-8 > .MuiGrid-item { padding: 2rem; } .MuiGrid-spacing-xs-9 { width: calc(100% + 4.5rem); margin: -2.25rem; } .MuiGrid-spacing-xs-9 > .MuiGrid-item { padding: 2.25rem; } .MuiGrid-spacing-xs-10 { width: calc(100% + 5rem); margin: -2.5rem; } .MuiGrid-spacing-xs-10 > .MuiGrid-item { padding: 2.5rem; } .MuiGrid-grid-xs-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xs-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xs-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xs-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xs-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xs-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xs-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xs-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xs-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xs-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xs-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xs-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xs-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xs-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } @media (min-width:600px) { .MuiGrid-grid-sm-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-sm-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-sm-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-sm-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-sm-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-sm-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-sm-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-sm-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-sm-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-sm-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-sm-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-sm-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-sm-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-sm-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:960px) { .MuiGrid-grid-md-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-md-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-md-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-md-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-md-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-md-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-md-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-md-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-md-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-md-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-md-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-md-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-md-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-md-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1280px) { .MuiGrid-grid-lg-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-lg-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-lg-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-lg-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-lg-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-lg-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-lg-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-lg-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-lg-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-lg-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-lg-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-lg-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-lg-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-lg-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1920px) { .MuiGrid-grid-xl-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xl-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xl-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xl-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xl-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xl-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xl-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xl-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xl-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xl-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xl-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xl-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xl-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xl-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } .jss2 { color: #fff; z-index: 1300; position: relative; padding-top: 1.5rem; padding-bottom: 1.5rem; background-color: #0d224c; } @media (max-width:599.95px) { .jss3 { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss3 { flex-shrink: 0; } } @media (max-width:599.95px) { .jss4 { margin-top: 1.5rem; flex-shrink: 0; } } @media (min-width:600px) { .jss5 { display: flex; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss6 { margin-right: 1.5rem; } } @media (max-width:599.95px) { .jss7 { margin-top: 1.5rem; flex-shrink: 0; margin-right: 1rem; } } @media (min-width:600px) { .jss7 { margin-right: 1.5rem; } } .jss8 { margin-top: 1rem; } .jss1 { clip: rect(0 0 0 0); color: #000; width: 1px; height: 1px; display: block; overflow: hidden; position: absolute; clip-path: inset(50%); padding-top: 0.5rem; white-space: nowrap; padding-bottom: 0.5rem; text-decoration: unset; background-color: #fd6; } .jss1:focus { clip: unset; width: unset; height: unset; overflow: unset; position: unset; clip-path: unset; white-space: unset; } .jss33 > * { box-sizing: border-box; font-family: Roboto; } .jss34 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss35 { padding-top: 2.5rem; padding-bottom: 2.5rem; } .jss36 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss37 { color: #fff; } .jss38 { background-color: #4c4c4c; } .jss39 { background-color: #404040; } .jss40 { background-color: #333; } .jss41 { display: inline; } .jss42:link { color: #fff; text-decoration: none; } .jss42:visited { color: #fff; } .jss42:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss42:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss42:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss42:active { color: #fff; } .jss42:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss43 { margin: 0; display: inline; padding: 0; list-style: none; } .jss44 { display: inline-block; font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss44 b { font-weight: bolder; } .jss44 strong { font-weight: bolder; } .jss44:not(:last-child) { margin-right: 1rem; } .jss45::before { content: ">"; margin-right: 1rem; } .jss46 { width: calc(100% + 1.5rem); margin-left: -0.75rem; margin-right: -0.75rem; } .jss46 .MuiGrid-item { padding-left: 0.75rem; padding-right: 0.75rem; } @media (max-width:959.95px) { .jss46 { width: calc(100% + 1rem); margin-left: -0.5rem; margin-right: -0.5rem; } .jss46 .MuiGrid-item { padding-left: 0.5rem; padding-right: 0.5rem; } } .jss47 { padding-top: 0; padding-bottom: 0; } .jss48 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss48 b { font-weight: bolder; } .jss48 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss48 { border-top: .0625rem solid #707070; padding-top: 1.5rem; } } .jss49 { list-style: none; margin-top: 1.5rem; padding-left: 0; margin-bottom: 0; } @media (max-width:599.95px) { .jss50 { margin-top: 3rem; } } .jss51 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:960px) { .jss51 { font-size: 1.25rem; line-height: 2rem; } } .jss51 b { font-weight: bolder; } .jss51 strong { font-weight: bolder; } .jss52 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss52 b { font-weight: bolder; } .jss52 strong { font-weight: bolder; } .jss52:not(:first-child) { margin-top: 1rem; } .jss53 { margin-right: 0.5rem; } .jss54 { display: flex; flex-wrap: wrap; list-style: none; margin-top: 0; padding-left: 0; margin-bottom: 0; } .jss55 { margin-bottom: 0; } @media (max-width:599.95px) { .jss55 { margin-bottom: 1.5rem; } } .jss56 { font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss56 b { font-weight: bolder; } .jss56 strong { font-weight: bolder; } .jss56:not(:last-child) { margin-right: 1.5rem; } .jss57 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss57 b { font-weight: bolder; } .jss57 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss57 { border-top: .0625rem solid #707070; } } .jss58:link { color: #fff; text-decoration: underline; } .jss58:visited { color: #d9d9d9; } .jss58:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss58:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss58:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss58:active { color: #fff; } .jss58:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss9 { z-index: 1100; position: relative; } .jss10 { color: #666; position: relative; background-color: #fff; } .jss11 { display: flex; } .jss12 { overflow: hidden; margin-left: -.25rem; padding-top: 0.5rem; white-space: nowrap; margin-right: -.25rem; padding-left: .25rem; padding-right: .25rem; text-overflow: ellipsis; padding-bottom: 0.5rem; } .jss13 { display: flex; list-style: none; margin-top: unset; align-items: center; padding-left: unset; margin-bottom: unset; } .jss14 { line-height: 0; } .jss15 { overflow: hidden; margin-left: 1rem; white-space: nowrap; text-overflow: ellipsis; } @media (max-width:599.95px) { .jss15 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss15 b { font-weight: bolder; } .jss15 strong { font-weight: bolder; } } @media (min-width:600px) { .jss15 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss15 b { font-weight: bolder; } .jss15 strong { font-weight: bolder; } } .jss16 { margin-right: 0.5rem; } @media (max-width:599.95px) { .jss17 { clip: rect(0 0 0 0); width: 1px; height: 1px; overflow: hidden; position: absolute; clip-path: inset(50%); white-space: nowrap; } } @media (min-width:600px) { .jss17 { overflow: hidden; font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; margin-left: 0.5rem; white-space: nowrap; text-overflow: ellipsis; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss17 b { font-weight: bolder; } .jss17 strong { font-weight: bolder; } } .jss18 { clip: rect(0 0 0 0); width: 1px; height: 1px; overflow: hidden; position: absolute; clip-path: inset(50%); white-space: nowrap; } .jss19:link { color: #666; text-decoration: unset; } .jss19:visited { color: #666; } .jss19:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss19:focus:not(:focus-visible) { outline: .25rem solid transparent; box-shadow: unset; text-decoration: underline; background-color: unset; } .jss19:hover { color: #004777; text-decoration: underline; } .jss19:active { color: #000; text-decoration: underline; } @media (hover: none) { .jss19:hover { color: #666; } } @media (min-width:0px) { .jss20 { width: 3.25rem; height: 3.25rem; } } @media (max-width:599.95px) { .jss20 { width: 2.5rem; height: 2.5rem; } } .jss21 { display: block; } .jss21:focus { outline: .25rem solid #fd6; } .jss21:focus:not(:focus-visible) { outline: none; } .jss21:hover { opacity: 0.7; } .jss21:active { opacity: 1; } @media (hover: none) { .jss21:hover { opacity: 1; } } .jss24 { display: flex; position: relative; align-items: center; margin-left: auto; } @media (max-width: 757px) { .jss24 { top: 100%; right: 0; display: none; padding: 1.8rem; position: absolute; border-top: 1px solid #ccc; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } } @media (max-width: 400px) { .jss24 { left: 0; } } @media (max-width: 757px) { .jss24.visible { display: block; } } .jss25 { color: #666; display: block; font-size: 18px; text-decoration: unset; } .jss25:hover { color: #004777; text-decoration: underline; } .jss25:focus { color: #000; outline: transparent solid 0.25rem; box-shadow: rgb(255 221 102) 0px 0.25rem 0px 0px, rgb(255 221 102) 0px -0.25rem 0px 0px; text-decoration: none; background-color: rgb(255, 221, 102); } .jss26 { top: 100%; right: 0; width: 600px; display: none; padding: 20px 30px; position: absolute; border-top: 2px solid #00557f; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); text-align: center; -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } @media (max-width: 757px) { .jss26 { display: none; } } .jss27 { top: 50%; color: #2c3841; right: 1.8rem; width: 32px; border: none; bottom: 0; cursor: pointer; height: 32px; display: flex; position: absolute; transform: translateY(-50%); align-items: center; justify-content: center; background-color: transparent; } @media (min-width: 757px) { .jss27 { right: 10px; } } .jss27:hover { opacity: 0.5; } .jss27:focus { outline: .25rem solid #fd6; background-color: #fff; } @media (max-width: 757px) { .jss28 { width: 100%; } } @media (min-width: 757px) { .jss28:focus-within #predictive-results.visible { display: block; } } @media (min-width: 757px) { .jss29 { padding: 10px 10px; position: relative; margin-right: -10px; } .jss29.has-search-term:focus-within { box-shadow: 0 0 2px rgb(0 0 0 / 20%); -moz-box-shadow: 0 0 2px rgba(0,0,0,0.2); background-image: linear-gradient(to bottom,#e4e9ec 0%,#fff 100%); -webkit-box-shadow: 0 0 2px rgb(0 0 0 / 20%); } } .jss30 { width: 210px; border: 2px solid #E4E9EC; display: block; padding: 5px 32px 4px 9px; min-height: 31px; background-color: #fff; } .jss30:focus { outline: .25rem solid #fd6; background-color: #fff; } 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businesses - or build a Wide Area Network (WAN).</p><div class="mt-6 sm:w-1/2 sm:min-w-full sm:mt-[unset]" data-testid="service-page-header-call-to-action-panel"><p class="p-6 my-[unset] font-sans text-[1.25rem] font-normal text-jiscWhite antialiased leading-[2rem] bg-jiscBrandGreen-main sm:mr-8 sm:text-[1.5rem]"><a class="flex shrink-0 text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" data-testid="service-page-header-primary-call-to-action" href="http://web.archive.org/web/20230601150538/mailto:connect@ja.net">Contact the connections management group</a></p><div class="px-6 pt-2 pb-6 text-jiscWhite bg-jiscMineShaft sm:mr-8" data-testid="service-page-header-secondary-calls-to-action"><ul class="pl-[unset] my-[unset] font-sans text-[1rem] font-normal antialiased leading-[1.5rem] list-none"><li class="mt-4" data-testid="service-page-header-secondary-call-to-action"><a class="flex text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" href="http://web.archive.org/web/20230601150538/tel:01235 822308"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="phone" class="svg-inline--fa fa-phone " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M164.9 24.6c-7.7-18.6-28-28.5-47.4-23.2l-88 24C12.1 30.2 0 46 0 64C0 311.4 200.6 512 448 512c18 0 33.8-12.1 38.6-29.5l24-88c5.3-19.4-4.6-39.7-23.2-47.4l-96-40c-16.3-6.8-35.2-2.1-46.3 11.6L304.7 368C234.3 334.7 177.3 277.7 144 207.3L193.3 167c13.7-11.2 18.4-30 11.6-46.3l-40-96z"></path></svg></span><span>01235 822308</span></a></li><li class="mt-4" data-testid="service-page-header-secondary-call-to-action"><span class="flex"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="circle-info" class="svg-inline--fa fa-circle-info " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M256 512A256 256 0 1 0 256 0a256 256 0 1 0 0 512zM216 336h24V272H216c-13.3 0-24-10.7-24-24s10.7-24 24-24h48c13.3 0 24 10.7 24 24v88h8c13.3 0 24 10.7 24 24s-10.7 24-24 24H216c-13.3 0-24-10.7-24-24s10.7-24 24-24zm40-208a32 32 0 1 1 0 64 32 32 0 1 1 0-64z"></path></svg></span><span>Hours: 07:00-00:00, Monday to Friday</span></span></li></ul></div></div></div></div></header><div class=" clearfix pt-10 pb-10 bg-jiscWhite " data-testid="content-area"><div class="box-border max-w-screen-md px-4 mx-auto md:px-6"><div class="box-border flex w-[calc(100%+1rem)] -mx-2"><div class="box-border hidden px-2 sm:block sm:w-1/12" data-testid="replace-material-ui-hidden--1/12@sm"></div><div class="box-border px-2 sm:w-10/12"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mb-6 |"><p data-block-key="mkpsj">As an IT manager in research or education, do you need to extend your local network to smaller campuses or additional facilities within your IT estate?</p><p data-block-key="5s95g">If so, you may be concerned that procuring telecoms circuits will be time-consuming and complex – which is especially challenging if you have a deadline to hit.</p><p data-block-key="9qtg5">The good news is that, as a <a href="http://web.archive.org/web/20230601150538/https://www.jisc.ac.uk/janet">Janet</a>-connected member, you can use our intersite connection service to do the heavy lifting for you.</p><h2 id="how-we-can-help-5gbn1" data-block-key="5gbn1">How we can help</h2><p data-block-key="9up9a">Our dedicated and experienced connections team can act as a trusted partner – co-ordinating the process of connecting additional sites, from quoting and procurement to service delivery and first-line support.</p><p data-block-key="1l572">This takes away the hassle of dealing with third-party providers, helping to ensure that the connectivity you procure fits your needs – which could help avoid project delays.</p><h2 id="intersite-connectivity-that-is-saving-us-money-and-time-636ro" data-block-key="636ro">Intersite connectivity that is saving us money and time</h2><blockquote data-block-key="bbjep"><p>"Our old Avenue site closed in December 2020. We had to move fast to decommission the intersite connections between it and our main Waterside campus, and procure new ones between Waterside and our datacentre".<br/>Richard Jackson, senior network engineer, University of Northampton</p></blockquote><p data-block-key="98rkm"><a href="http://web.archive.org/web/20230601150538/https://repository.jisc.ac.uk/8625/1/case-study-university-northampton-intersite-connection.pdf">View the University of Northampton case study (pdf)</a></p><h2 id="how-can-the-service-help-you?-1r0nr" data-block-key="1r0nr">How can the service help you?</h2><p data-block-key="c383t">Our intersite connection service helps you to:</p><h3 data-block-key="a6i9a">Extend your LAN</h3><p data-block-key="5kfv4">An intersite connection can help you extend your LAN, which in turn develops your business – for example, by offering connectivity to new or merged campuses, to research facilities, or to spin-off companies.</p><h3 data-block-key="9cfi6">Build your WAN</h3><p data-block-key="8cmuo">Use the intersite connection service to build your wide area network (WAN). When combined with our <a href="http://web.archive.org/web/20230601150538/https://www.jisc.ac.uk/netpath">Netpath service</a> an Intersite connection can connect sites that span the UK with private point to point connections.</p><h3 data-block-key="envuj">Add resilience</h3><p data-block-key="260ps">Add resilient connectivity for key sites. Our portfolio of connectivity services combine to offer many options for resilience. You can match the level of resilience need for each site on a case by case basis.</p><h3 data-block-key="4p7pf">Scale-up bandwidth for special projects</h3><p data-block-key="2rk9m">Intersite connections can also be delivered using dark fibre (unlit fibre optic cable that has been deployed, but is not yet activated) if required and available. Dark fibre gives your organisation maximum control and flexibility to add additional bandwidth, whilst controlling costs, to meet the requirements of specific projects, or to build into critical infrastructure.</p></div><section class="mt-10 mb-10 border-t-jiscAlto border-t-[.0625rem] border-r-0 border-b-0 border-l-0 border-solid" data-testid="expandable-group"><details class=" border-t-0 border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid" data-testid="expandable-block-1-expandable-1"><summary class="underline list-none cursor-pointer expandable-summary text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-jiscConcrete focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue hover:text-jiscRegalBlue active:text-jiscBlack" data-testid="expandable-block-1-expandable-1-summary"><h3 class="flex items-center p-4 my-[unset] font-sans text-[1rem] antialiased font-normal leading-[1.5rem]" data-testid="expandable-block-1-expandable-1-heading-element"><span class="grow" data-testid="expandable-block-1-expandable-1-heading-content">More about intersite connection and dark fibre</span><span class="ml-2 shrink-0 sm:ml-4" data-testid="expandable-block-1-expandable-1-trigger-icon"><span aria-hidden="true" class="text-[.875rem]">Show</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down ml-2" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></h3></summary><div class="px-4 mt-2 mb-6" data-testid="expandable-block-1-expandable-1-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><p data-block-key="rt1ky">The service is provided as a simple pair of fibres so you can choose what equipment is connected and simply upgrade the capacity of the link by upgrading or replacing that equipment.</p><p data-block-key="71dvh">Like all point to point connections, they are uncontended and physically dedicated to your organisation, with the underlying fibre-optic infrastructure procurement and delivery managed by the connections teams within Jisc.</p><p data-block-key="3h16g"><em>Organisations will need to monitor and manage these connections, but the Jisc service desk will provide a single point of contact for fault resolution if required.</em></p></div></div></details></section><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 mb-6 |"><h3 data-block-key="mkpsj">Rely on us</h3><p data-block-key="20kiq">Our dedicated and skilled connections team can take over the process of procuring telecoms circuits. We can:</p><ul><li data-block-key="b3h2l">Gather your connectivity requirements – and determine the best-value fit for your needs, working within approved procurement channels</li><li data-block-key="5dq89">Co-ordinate your order from procurement to delivery</li><li data-block-key="cucl">Help to spot potential issues in advance – helping to keep your project on schedule and meet deadlines</li><li data-block-key="91kbj">Access service levels unavailable to organisations acting alone</li><li data-block-key="c337o">Handle invoicing, service cancellation and service renewal – checking prices at the end of your contract to check you are still getting the right connectivity for your needs and budget</li></ul><h3 data-block-key="4aetd">Access first-line support</h3><p data-block-key="974cu">Once your intersite connection is installed, we offer first-line support via the Jisc service desk.</p><p data-block-key="f5fp2">Because we understand the telecoms industry and its processes, our service desk can raise fault tickets, escalate issues and communicate progress on your behalf, in line with the service level you select.</p><p data-block-key="1ip38">Crucially, we understand the specific demands of working in the research and education sector – for example, the importance of having reliable connectivity during clearing or at the start of term.</p><h3 data-block-key="b0hlo">Choose from design options</h3><p data-block-key="eo8ce">We can work with you on a bespoke basis to help make sure you have the right network design for your needs – from a simple LAN extension to a star network or triangulated network for resilience.</p><p data-block-key="d6qr9">We combine <a href="http://web.archive.org/web/20230601150538/https://www.jisc.ac.uk/janet-ip-connection">Janet IP connections</a> with intersite connections and <a href="http://web.archive.org/web/20230601150538/https://www.jisc.ac.uk/netpath">netpaths</a> to meet all your connectivity needs.</p></div><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 mb-6 |"><h2 id="how-to-get-an-intersite-connection-mkpsj" data-block-key="mkpsj">How to get an intersite connection</h2><ul><li data-block-key="3a7lv">Existing members - if you are an existing <a href="http://web.archive.org/web/20230601150538/https://www.jisc.ac.uk/membership">Jisc member</a>, you could benefit from an additional connection, for example to connect a campus or research facility. <a href="http://web.archive.org/web/20230601150538/https://www.jisc.ac.uk/contact/your-account-manager">Contact your relationship manager for more information</a></li><li data-block-key="61a9m">Customers - if you are an organisation with links to research and education, you may be eligible for a Janet IP connection as a customer – for example, if you are a not-for-profit or public-sector organisation, or a research-linked enterprise. <a href="http://web.archive.org/web/20230601150538/https://www.jisc.ac.uk/customers">Find out more about our work with customers</a></li></ul><h2 id="find-out-more-8amgd" data-block-key="8amgd">Find out more</h2><p data-block-key="c276k">To ask about an intersite connection, email <a href="http://web.archive.org/web/20230601150538/mailto:connect@ja.net">connect@ja.net</a>.</p></div><section class="mt-10 border-t-jiscAlto border-t-[.0625rem] border-r-0 border-b-0 border-l-0 border-solid" data-testid="expandable-group"><details class=" border-t-0 border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid" data-testid="expandable-block-4-expandable-1"><summary class="underline list-none cursor-pointer expandable-summary text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-jiscConcrete focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue hover:text-jiscRegalBlue active:text-jiscBlack" data-testid="expandable-block-4-expandable-1-summary"><h3 class="flex items-center p-4 my-[unset] font-sans text-[1rem] antialiased font-normal leading-[1.5rem]" data-testid="expandable-block-4-expandable-1-heading-element"><span class="grow" data-testid="expandable-block-4-expandable-1-heading-content">Service level description</span><span class="ml-2 shrink-0 sm:ml-4" data-testid="expandable-block-4-expandable-1-trigger-icon"><span aria-hidden="true" class="text-[.875rem]">Show</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down ml-2" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></h3></summary><div class="px-4 mt-2 mb-6" data-testid="expandable-block-4-expandable-1-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><h4 data-block-key="rt1ky">Service description</h4><p data-block-key="8j74h">Point to point network connectivity to support your organisation.</p><h4 data-block-key="f0be1">Administration of services</h4><p data-block-key="7t70">The connections team administer the commissioning of all connection services for Jisc. The connections team are available during the business day on 01235 822308 or by emailing <a href="http://web.archive.org/web/20230601150538/mailto:connect@ja.net">connect@ja.net</a>.</p><h4 data-block-key="4afu0">Eligibility</h4><p data-block-key="51taq">Organisations wishing to take up service from the broader connectivity portfolio should adhere to the <a href="http://web.archive.org/web/20230601150538/https://community.jisc.ac.uk/library/network-and-technology-policies/janet-network-connection-policy">Janet Network connection policy (pdf)</a>.</p><h4 data-block-key="9801t">Service delivery time</h4><p data-block-key="aa0te">We aim to install new connections within 60 working days of receipt of all necessary information, unless delivery of service is prevented by reasons beyond our control.</p><p data-block-key="5l132">Cancellation of connections will be implemented within 20 business days of approval by us, unless the cancellation is prevented by reasons beyond our control.</p><h4 data-block-key="d2qd">Service continuity</h4><p data-block-key="b40dn">Intersites are not resilient connections by default unless a resilient circuit is specifically procured. Should there be a fault on the circuit, or with the NTE, Jisc will work to resolve it. There is likely to be a partial or total loss of connectivity in this event. If a resilient service has been procured switch over of traffic to the alterative circuit is very likely to be manual, so again there will be a temporary loss of service.</p><h4 data-block-key="7crsf">Auto-negotiation</h4><p data-block-key="fe97e">Intersite connections are provided with a default ‘auto-negotiate’ setting. Auto-negotiation is mandatory for 1000BaseT, 1000 BaseLX and 1000BaseSX; it is not possible to offer these 1000Mbps interfaces without auto-negotiation. It is your responsibility to ensure your networking equipment is able to support this.</p><h4 data-block-key="530hp">Fault management and escalation</h4><p data-block-key="1vbsf">Intersites provide an unmonitored point-to-point connection between sites, which should be configured at a local level by the customer using their own networking equipment or that provided by a telco provider. It’s the member or customer responsibility to inform Jisc service desk of any issues with the circuit or NTE.</p><p data-block-key="9gq03">Jisc will work with the supplier, to their specific service level agreement (SLA), to resolve the problem. For these reasons Jisc’s service levels on unmonitored connections differ, and are lower, than those offered by Janet IP connections in Jisc's service level commitment.</p><p data-block-key="9498g">Jisc will however provide on request basic telephone assistance in the diagnosis of faults on the service and, if necessary, raise any issues with the telecom supplier. In these circumstances the time to resolve any problems will be in accordance with the telecom supplier’s SLA.</p><p data-block-key="4p00o">This fault management service is available via the Janet service desk on:</p><ul><li data-block-key="c0auc">Monday - Friday from 07:00 - 23:59</li><li data-block-key="68gdr">Saturday - Sunday from 09:00 - 19:00</li><li data-block-key="8ugp0">Public holidays from 09:00 to 17:00</li></ul><p data-block-key="13gvf">Faults with the service may also be reported via the service desk by calling 0300 300 2212 or emailing help@jisc.ac.uk.</p><h4 data-block-key="cq9e0">Security</h4><p data-block-key="c7qfs">As private point-to-point service the onus is on your organisation to manage the security of the connection.</p><h4 data-block-key="6lcka">Your responsibilities</h4><p data-block-key="mc7f">You are responsible prior to being connected, or when requesting a change to your connection, for:</p><ul><li data-block-key="cl1h7">Providing all relevant site information as requested</li><li data-block-key="24t3d">The provision and maintenance of its own internal network and facilities in order to utilise the Janet Network</li></ul><h4 data-block-key="dfm5s">Charges and price changes</h4><p data-block-key="qrd">Intersite connections are charged-for services.</p><p data-block-key="bmu00">We have a standardised timeline for the rollout of pricing changes on existing live services. We aim to issue price change notifications in January, ahead of their application in the August invoicing of the same year. We understand that this better aligns with HE and FE budget setting cycles and gives a notification period which is more helpful to members. However, our terms stipulate a notice period of three months.</p><p data-block-key="4bi19">Typically, service price change notifications will be issued via email to the relevant organisational contacts. We will not email you if are not affected by a price change; for example if the change does not apply to your service or sector.</p><h4 data-block-key="cq9b">Terms and conditions</h4><p data-block-key="cjg8l">Organisations must ensure they understand and adhere to <a href="http://web.archive.org/web/20230601150538/https://community.jisc.ac.uk/library/janet-policies/terms-provision-janet-service">our terms and conditions</a>.</p></div></div></details></section></div></div></div></div></article></main><footer aria-labelledby="site-footer" class="jss33"><div class="jss37 jss34 jss38"><div class="MuiContainer-root MuiContainer-maxWidthMd"><div class="MuiGrid-root jss46 MuiGrid-container"><div class="MuiGrid-root jss47 MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-9"><h2 class="MuiTypography-root MuiTypography-srOnly" id="site-footer">Site footer</h2><div class=""><nav aria-label="Site footer breadcrumb" class="jss41"><ul class="jss43"><li class="jss44"><a aria-label="Jisc homepage" 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connection","search_description":"Extend your local area network (LAN) to additional sites within your IT estate – such as campus buildings, research facilities or spin-off businesses - or build a Wide Area Network (WAN).","first_published_at":"2023-02-13T11:11:15.105014Z","alias_of":null,"parent":{"id":583,"meta":{"type":"base.ProductFamilyPage","detail_url":"http://web.archive.org/web/20230601150538/http://backend:8000/api/v2/pages/583/","html_url":"http://web.archive.org/web/20230601150538/https://beta.jisc.ac.uk/connectivity/"},"title":"Connectivity"}},"title":"Intersite connection","categories":[{"id":1,"name":"Connectivity"}],"breadcrumbs":[{"id":1,"name":"Root","url":null},{"id":3,"name":"Home","url":"/"},{"id":583,"name":"Connectivity","url":"/connectivity/"},{"id":312,"name":"Intersite connection","url":"/intersite-connection/"}],"image":null,"image_alt":"","nav_bar_pages":[{"id":316,"path":"/janet-ip-connection/","slug":"janet-ip-connection","name":"Janet IP 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deadline to hit.\u003c/p\u003e\u003cp data-block-key=\"9qtg5\"\u003eThe good news is that, as a \u003ca href=\"https://www.jisc.ac.uk/janet\"\u003eJanet\u003c/a\u003e-connected member, you can use our intersite connection service to do the heavy lifting for you.\u003c/p\u003e\u003ch2 id=\"how-we-can-help-5gbn1\" data-block-key=\"5gbn1\"\u003eHow we can help\u003c/h2\u003e\u003cp data-block-key=\"9up9a\"\u003eOur dedicated and experienced connections team can act as a trusted partner – co-ordinating the process of connecting additional sites, from quoting and procurement to service delivery and first-line support.\u003c/p\u003e\u003cp data-block-key=\"1l572\"\u003eThis takes away the hassle of dealing with third-party providers, helping to ensure that the connectivity you procure fits your needs – which could help avoid project delays.\u003c/p\u003e\u003ch2 id=\"intersite-connectivity-that-is-saving-us-money-and-time-636ro\" data-block-key=\"636ro\"\u003eIntersite connectivity that is saving us money and time\u003c/h2\u003e\u003cblockquote data-block-key=\"bbjep\"\u003e\u003cp\u003e\u0026quot;Our old Avenue site closed in December 2020. We had to move fast to decommission the intersite connections between it and our main Waterside campus, and procure new ones between Waterside and our datacentre\u0026quot;.\u003cbr/\u003eRichard Jackson, senior network engineer, University of Northampton\u003c/p\u003e\u003c/blockquote\u003e\u003cp data-block-key=\"98rkm\"\u003e\u003ca href=\"https://repository.jisc.ac.uk/8625/1/case-study-university-northampton-intersite-connection.pdf\"\u003eView the University of Northampton case study (pdf)\u003c/a\u003e\u003c/p\u003e\u003ch2 id=\"how-can-the-service-help-you?-1r0nr\" data-block-key=\"1r0nr\"\u003eHow can the service help you?\u003c/h2\u003e\u003cp data-block-key=\"c383t\"\u003eOur intersite connection service helps you to:\u003c/p\u003e\u003ch3 data-block-key=\"a6i9a\"\u003eExtend your LAN\u003c/h3\u003e\u003cp data-block-key=\"5kfv4\"\u003eAn intersite connection can help you extend your LAN, which in turn develops your business – for example, by offering connectivity to new or merged campuses, to research facilities, or to spin-off companies.\u003c/p\u003e\u003ch3 data-block-key=\"9cfi6\"\u003eBuild your WAN\u003c/h3\u003e\u003cp data-block-key=\"8cmuo\"\u003eUse the intersite connection service to build your wide area network (WAN). When combined with our \u003ca href=\"https://www.jisc.ac.uk/netpath\"\u003eNetpath service\u003c/a\u003e an Intersite connection can connect sites that span the UK with private point to point connections.\u003c/p\u003e\u003ch3 data-block-key=\"envuj\"\u003eAdd resilience\u003c/h3\u003e\u003cp data-block-key=\"260ps\"\u003eAdd resilient connectivity for key sites. Our portfolio of connectivity services combine to offer many options for resilience. You can match the level of resilience need for each site on a case by case basis.\u003c/p\u003e\u003ch3 data-block-key=\"4p7pf\"\u003eScale-up bandwidth for special projects\u003c/h3\u003e\u003cp data-block-key=\"2rk9m\"\u003eIntersite connections can also be delivered using dark fibre (unlit fibre optic cable that has been deployed, but is not yet activated) if required and available. Dark fibre gives your organisation maximum control and flexibility to add additional bandwidth, whilst controlling costs, to meet the requirements of specific projects, or to build into critical infrastructure.\u003c/p\u003e","id":"0a36d9fb-b21f-4c0e-b5e7-b9e4007f149a"},{"type":"expandable_content","value":{"expandable_heading_element":"h3","expandables":[{"heading":"More about intersite connection and dark fibre","content":"\u003cp data-block-key=\"rt1ky\"\u003eThe service is provided as a simple pair of fibres so you can choose what equipment is connected and simply upgrade the capacity of the link by upgrading or replacing that equipment.\u003c/p\u003e\u003cp data-block-key=\"71dvh\"\u003eLike all point to point connections, they are uncontended and physically dedicated to your organisation, with the underlying fibre-optic infrastructure procurement and delivery managed by the connections teams within Jisc.\u003c/p\u003e\u003cp data-block-key=\"3h16g\"\u003e\u003cem\u003eOrganisations will need to monitor and manage these connections, but the Jisc service desk will provide a single point of contact for fault resolution if required.\u003c/em\u003e\u003c/p\u003e"}]},"id":"eb47e0fa-5d61-4c33-81c1-60c7fe456179"},{"type":"content_block","value":"\u003ch3 data-block-key=\"mkpsj\"\u003eRely on us\u003c/h3\u003e\u003cp data-block-key=\"20kiq\"\u003eOur dedicated and skilled connections team can take over the process of procuring telecoms circuits. We can:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"b3h2l\"\u003eGather your connectivity requirements – and determine the best-value fit for your needs, working within approved procurement channels\u003c/li\u003e\u003cli data-block-key=\"5dq89\"\u003eCo-ordinate your order from procurement to delivery\u003c/li\u003e\u003cli data-block-key=\"cucl\"\u003eHelp to spot potential issues in advance – helping to keep your project on schedule and meet deadlines\u003c/li\u003e\u003cli data-block-key=\"91kbj\"\u003eAccess service levels unavailable to organisations acting alone\u003c/li\u003e\u003cli data-block-key=\"c337o\"\u003eHandle invoicing, service cancellation and service renewal – checking prices at the end of your contract to check you are still getting the right connectivity for your needs and budget\u003c/li\u003e\u003c/ul\u003e\u003ch3 data-block-key=\"4aetd\"\u003eAccess first-line support\u003c/h3\u003e\u003cp data-block-key=\"974cu\"\u003eOnce your intersite connection is installed, we offer first-line support via the Jisc service desk.\u003c/p\u003e\u003cp data-block-key=\"f5fp2\"\u003eBecause we understand the telecoms industry and its processes, our service desk can raise fault tickets, escalate issues and communicate progress on your behalf, in line with the service level you select.\u003c/p\u003e\u003cp data-block-key=\"1ip38\"\u003eCrucially, we understand the specific demands of working in the research and education sector – for example, the importance of having reliable connectivity during clearing or at the start of term.\u003c/p\u003e\u003ch3 data-block-key=\"b0hlo\"\u003eChoose from design options\u003c/h3\u003e\u003cp data-block-key=\"eo8ce\"\u003eWe can work with you on a bespoke basis to help make sure you have the right network design for your needs – from a simple LAN extension to a star network or triangulated network for resilience.\u003c/p\u003e\u003cp data-block-key=\"d6qr9\"\u003eWe combine \u003ca href=\"https://www.jisc.ac.uk/janet-ip-connection\"\u003eJanet IP connections\u003c/a\u003e with intersite connections and \u003ca href=\"https://www.jisc.ac.uk/netpath\"\u003enetpaths\u003c/a\u003e to meet all your connectivity needs.\u003c/p\u003e","id":"9ce18c9c-567c-4d43-80e2-33a48ab56857"},{"type":"content_block","value":"\u003ch2 id=\"how-to-get-an-intersite-connection-mkpsj\" data-block-key=\"mkpsj\"\u003eHow to get an intersite connection\u003c/h2\u003e\u003cul\u003e\u003cli data-block-key=\"3a7lv\"\u003eExisting members - if you are an existing \u003ca href=\"https://www.jisc.ac.uk/membership\"\u003eJisc member\u003c/a\u003e, you could benefit from an additional connection, for example to connect a campus or research facility. \u003ca href=\"https://www.jisc.ac.uk/contact/your-account-manager\"\u003eContact your relationship manager for more information\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"61a9m\"\u003eCustomers - if you are an organisation with links to research and education, you may be eligible for a Janet IP connection as a customer – for example, if you are a not-for-profit or public-sector organisation, or a research-linked enterprise. \u003ca href=\"https://www.jisc.ac.uk/customers\"\u003eFind out more about our work with customers\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"find-out-more-8amgd\" data-block-key=\"8amgd\"\u003eFind out more\u003c/h2\u003e\u003cp data-block-key=\"c276k\"\u003eTo ask about an intersite connection, email \u003ca href=\"mailto:connect@ja.net\"\u003econnect@ja.net\u003c/a\u003e.\u003c/p\u003e","id":"024af377-dc12-4797-9b04-e018e50f983f"},{"type":"expandable_content","value":{"expandable_heading_element":"h3","expandables":[{"heading":"Service level description","content":"\u003ch4 data-block-key=\"rt1ky\"\u003eService description\u003c/h4\u003e\u003cp data-block-key=\"8j74h\"\u003ePoint to point network connectivity to support your organisation.\u003c/p\u003e\u003ch4 data-block-key=\"f0be1\"\u003eAdministration of services\u003c/h4\u003e\u003cp data-block-key=\"7t70\"\u003eThe connections team administer the commissioning of all connection services for Jisc. The connections team are available during the business day on 01235 822308 or by emailing \u003ca href=\"mailto:connect@ja.net\"\u003econnect@ja.net\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"4afu0\"\u003eEligibility\u003c/h4\u003e\u003cp data-block-key=\"51taq\"\u003eOrganisations wishing to take up service from the broader connectivity portfolio should adhere to the \u003ca href=\"https://community.jisc.ac.uk/library/network-and-technology-policies/janet-network-connection-policy\"\u003eJanet Network connection policy (pdf)\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"9801t\"\u003eService delivery time\u003c/h4\u003e\u003cp data-block-key=\"aa0te\"\u003eWe aim to install new connections within 60 working days of receipt of all necessary information, unless delivery of service is prevented by reasons beyond our control.\u003c/p\u003e\u003cp data-block-key=\"5l132\"\u003eCancellation of connections will be implemented within 20 business days of approval by us, unless the cancellation is prevented by reasons beyond our control.\u003c/p\u003e\u003ch4 data-block-key=\"d2qd\"\u003eService continuity\u003c/h4\u003e\u003cp data-block-key=\"b40dn\"\u003eIntersites are not resilient connections by default unless a resilient circuit is specifically procured. Should there be a fault on the circuit, or with the NTE, Jisc will work to resolve it. There is likely to be a partial or total loss of connectivity in this event. If a resilient service has been procured switch over of traffic to the alterative circuit is very likely to be manual, so again there will be a temporary loss of service.\u003c/p\u003e\u003ch4 data-block-key=\"7crsf\"\u003eAuto-negotiation\u003c/h4\u003e\u003cp data-block-key=\"fe97e\"\u003eIntersite connections are provided with a default ‘auto-negotiate’ setting. Auto-negotiation is mandatory for 1000BaseT, 1000 BaseLX and 1000BaseSX; it is not possible to offer these 1000Mbps interfaces without auto-negotiation. It is your responsibility to ensure your networking equipment is able to support this.\u003c/p\u003e\u003ch4 data-block-key=\"530hp\"\u003eFault management and escalation\u003c/h4\u003e\u003cp data-block-key=\"1vbsf\"\u003eIntersites provide an unmonitored point-to-point connection between sites, which should be configured at a local level by the customer using their own networking equipment or that provided by a telco provider. It’s the member or customer responsibility to inform Jisc service desk of any issues with the circuit or NTE.\u003c/p\u003e\u003cp data-block-key=\"9gq03\"\u003eJisc will work with the supplier, to their specific service level agreement (SLA), to resolve the problem. For these reasons Jisc’s service levels on unmonitored connections differ, and are lower, than those offered by Janet IP connections in Jisc\u0026#x27;s service level commitment.\u003c/p\u003e\u003cp data-block-key=\"9498g\"\u003eJisc will however provide on request basic telephone assistance in the diagnosis of faults on the service and, if necessary, raise any issues with the telecom supplier. In these circumstances the time to resolve any problems will be in accordance with the telecom supplier’s SLA.\u003c/p\u003e\u003cp data-block-key=\"4p00o\"\u003eThis fault management service is available via the Janet service desk on:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"c0auc\"\u003eMonday - Friday from 07:00 - 23:59\u003c/li\u003e\u003cli data-block-key=\"68gdr\"\u003eSaturday - Sunday from 09:00 - 19:00\u003c/li\u003e\u003cli data-block-key=\"8ugp0\"\u003ePublic holidays from 09:00 to 17:00\u003c/li\u003e\u003c/ul\u003e\u003cp data-block-key=\"13gvf\"\u003eFaults with the service may also be reported via the service desk by calling 0300 300 2212 or emailing help@jisc.ac.uk.\u003c/p\u003e\u003ch4 data-block-key=\"cq9e0\"\u003eSecurity\u003c/h4\u003e\u003cp data-block-key=\"c7qfs\"\u003eAs private point-to-point service the onus is on your organisation to manage the security of the connection.\u003c/p\u003e\u003ch4 data-block-key=\"6lcka\"\u003eYour responsibilities\u003c/h4\u003e\u003cp data-block-key=\"mc7f\"\u003eYou are responsible prior to being connected, or when requesting a change to your connection, for:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"cl1h7\"\u003eProviding all relevant site information as requested\u003c/li\u003e\u003cli data-block-key=\"24t3d\"\u003eThe provision and maintenance of its own internal network and facilities in order to utilise the Janet Network\u003c/li\u003e\u003c/ul\u003e\u003ch4 data-block-key=\"dfm5s\"\u003eCharges and price changes\u003c/h4\u003e\u003cp data-block-key=\"qrd\"\u003eIntersite connections are charged-for services.\u003c/p\u003e\u003cp data-block-key=\"bmu00\"\u003eWe have a standardised timeline for the rollout of pricing changes on existing live services. We aim to issue price change notifications in January, ahead of their application in the August invoicing of the same year. We understand that this better aligns with HE and FE budget setting cycles and gives a notification period which is more helpful to members. However, our terms stipulate a notice period of three months.\u003c/p\u003e\u003cp data-block-key=\"4bi19\"\u003eTypically, service price change notifications will be issued via email to the relevant organisational contacts. We will not email you if are not affected by a price change; for example if the change does not apply to your service or sector.\u003c/p\u003e\u003ch4 data-block-key=\"cq9b\"\u003eTerms and conditions\u003c/h4\u003e\u003cp data-block-key=\"cjg8l\"\u003eOrganisations must ensure they understand and adhere to \u003ca href=\"https://community.jisc.ac.uk/library/janet-policies/terms-provision-janet-service\"\u003eour terms and conditions\u003c/a\u003e.\u003c/p\u003e"}]},"id":"fa915fc4-2110-42bc-b26f-184b60da07cf"}],"primary_call_to_action_text":"Contact the connections management group","primary_call_to_action_url":"mailto:connect@ja.net","secondary_calls_to_action":[{"type":"secondary_call_to_action","value":{"text":"01235 822308","url":"tel:01235 822308","icon_name":"phone","icon_style":"solid"},"id":"7081c782-dca1-4d46-b9bb-30c31559ad84"},{"type":"secondary_call_to_action","value":{"text":"Hours: 07:00-00:00, Monday to Friday","url":"","icon_name":"info-circle","icon_style":"solid"},"id":"1f38c379-74a9-4bb7-b548-87ea37ab7f6c"}],"summary":"Extend your local area network (LAN) to additional sites within your IT estate – such as campus buildings, research facilities or spin-off businesses - or build a Wide Area Network (WAN).","redirect_url":""}},"__N_SSP":true},"page":"/[...path]","query":{"path":["intersite-connection"]},"buildId":"2ef9ac5d48eb929909709c9b612cad47a6dd68b1","isFallback":false,"gssp":true,"scriptLoader":[]}</script></body></html>