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Download, install, or uninstall AOL Desktop Gold - AOL Help
<!DOCTYPE html><html lang="en"><head><title>Download, install, or uninstall AOL Desktop Gold - AOL Help</title><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><meta name="oath:guce:consent-host" content="guce.aol.com"><meta name="viewport" content="width=device-width, initial-scale=1.0"><link rel="stylesheet" href="https://s.aolcdn.com/caas-assets-production/assets/v1/common.5a5e92d32c044529.css"><link rel="stylesheet" href="https://s.aolcdn.com/caas-assets-production/assets/v1/aol_footer.a6b7d6a1bc8e39ac.css"><link rel="stylesheet" href="https://s.aolcdn.com/caas-assets-production/assets/v1/aol_header.f181955cb1e46a84.css"><link rel="stylesheet" href="/assets/css/"><link rel="stylesheet" href="https://s.aolcdn.com/psstatic/aolhelp-prod/18.7.13/assets/css/aolv2.css"><script>var AolHelpGlobals = {"brandId":"usaol","langLocale":"en-US","host":"help.aol.com","id":"article","title":"Download, install, or uninstall AOL Desktop Gold","uiVersion":2,"meta":{"url":"help.aol.com/articles/aol-desktop-downloading-and-installing","titleTranslated":"","description":"Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.","icon":"https://s.aolcdn.com/os/help-main/content-types/article"},"brand_specific":{"site_title":"AOL Help","site_url":"https://help.aol.com/","copyright":"Yahoo Inc. 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class="main-menu" id="main-menu"><h2 class="main-menu__title"><a href="/">Help</a></h2><div class="main-menu__container"><nav class="main-menu__nav main-menu__nav--primary"> <ul><li><a href="/contact">Contact Us</a></li><li><a href="https://www.aol.com/products/bundles?ncid=mbr_advacqlnk00000013">AOL Plans</a></li></ul></nav><nav class="main-menu__nav main-menu__nav--secondary"> <ul><li><a href="https://login.aol.com/myaccount/security">Reset my password</a></li><li><a href="/articles/aol-mail-troubleshooting">AOL Mail Troubleshooting</a></li><li><a href="/articles/what-are-the-minimum-system-requirements-for-aol-mail">Minimum requirements for AOL Mail</a></li><li><a href="/articles/aol-desktop-software-using-and-managing-your-favorite-places">About favorite places (AOL Desktop)</a></li><li><a href="https://mysubscriptions.aol.com/manage/aol-plans">View my plan</a></li></ul></nav></div></div><div class="main-content-wrap"><section class="main-content" id="article"><div id="call-ad"></div><h1 class="main-content__title">Download, install, or uninstall AOL Desktop Gold</h1><div class="article-body"><p class="ptoggle">System requirements for Desktop Gold</p> <div class="pcontent"> <p>You'll need at least 512 MB of free space on your hard drive and run Windows 7 or newer to download Desktop Gold on your computer.</p> <p>Other system requirements:</p> <p style="margin-left: 30px;">• Windows 7 or newer<br>• 1 GHz or faster processor<br>• 1024 x 720 or higher screen resolution<br>• 1 GB RAM<br>• 512 MB free hard disk space Internet connection</p> </div> <p class="ptoggle">Download Desktop Gold</p> <div class="pcontent"> <p class="ptoggle">If you're an AOL Advantage Plan member</p> <div class="pcontent"> <p>AOL Desktop Gold is included at no additional cost with your membership.</p> <p style="margin-left: 30px;">1. <a href="http://mybenefits.aol.com/?ncid=mbr_advadolnk00000009" target="_blank">Sign in to your MyBenefits page</a>.<br>2. Under 'All Products' scroll to 'AOL Desktop Gold'.<br>3. Click <b>Download Now</b>.<br>4. Follow the installation steps listed below.</p> </div> <p class="ptoggle">If you have an AOL Desktop Gold trial or subscription</p> <div class="pcontent"> <p style="margin-left: 30px;">1. <a href="https://myaccount.aol.com/" target="_blank">Sign in to your My Account page</a>.<br>2. Click <b>My Services</b> | <b>Subscriptions</b>.<br>3. Click <b>Get Started</b> under 'AOL Desktop Gold'.<br>4. Follow the installation steps listed below.</p> </div> <p class="ptoggle">Using the link in the Official AOL signup confirmation email you received</p> <div class="pcontent"> <p style="margin-left: 30px;">1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'.<br>2. Open the email.<br>3. Click <b>Download AOL Desktop Gold</b> or <b>Update Now</b>.<br>4. Navigate to your Downloads folder and click <b>Save</b>.<br>5. Follow the installation steps listed below.</p> </div> </div> <p class="ptoggle">Install Desktop Gold</p> <div class="pcontent"> <p>You'll need to download Desktop gold before you install it on your computer.</p> <p style="margin-left: 30px;">1. Open the File Explorer icon <img align="absmiddle" alt="Image of the File Explorer icon." src="https://o.aolcdn.com/membership/help/000000_New_Salesforce_Org/000011433/FileExplorer.png"></img> on your desktop taskbar.<br>2. Click the <b>Downloads folder</b>.<br>3. Double click the <b>Install_AOL_Desktop icon</b> <img align="absmiddle" alt="Image of the Instal AOL Desktop icon." src="https://o.aolcdn.com/membership/help/000000_New_Salesforce_Org/000011433/InstallADG.png"></img>.<br>4. Click <b>Run</b>.<br>5. Click <b>Install Now</b>.<br>6. Restart your computer to finish the installation.</p> </div> <p class="ptoggle">Uninstall Desktop Gold</p> <div class="pcontent"> <p style="margin-left: 30px;">• <a href="https://support.microsoft.com/en-us/help/2601726" target="_blank">Uninstall a program on Windows 7 and 8</a>.<br>• <a href="https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98" target="_blank">Uninstall a program on Windows 10</a>.</p> </div> <p><img align="absmiddle" alt="Image of a phone." src="https://o.aolcdn.com/membership/help/000000_New_Salesforce_Org/000012833/icon-phone-blk.png"></img> <b>Still need help?</b> Call paid premium support at <b>1-800-358-4860</b> to get live expert help from AOL Customer Care.</p></div></section><aside class="main-aside" id="main-aside"><h2 class="main-aside__title">Popular Products</h2><nav class="main-aside__nav"><ul><li><a href="/products/my-account">Account</a></li><li><a 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