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Language Services | MBTA

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id="body-wrapper"> <a href="#main" class="sr-only sr-only-focusable">Skip to main content</a> <div class="hidden-js hidden-no-js" style="display: none" aria-hidden="true"> <div id="icon-feature-green_line"><span class="notranslate c-svg__icon-green-line-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Green Line</title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <g fill="#fff"> <path d="m6.083 11.53381a2.63844 2.63844 0 0 1 -1.03434.21619 3.67706 3.67706 0 0 1 -1.48049-.28629 3.18108 3.18108 0 0 1 -1.10987-.78829 3.48761 3.48761 0 0 1 -.69221-1.17949 4.327 4.327 0 0 1 -.24119-1.46088 4.47445 4.47445 0 0 1 .24119-1.49078 3.59212 3.59212 0 0 1 .69221-1.20008 3.17958 3.17958 0 0 1 1.10987-.803 3.62061 3.62061 0 0 1 1.48049-.29119 3.48952 3.48952 0 0 1 1.06968.1657 3.037 3.037 0 0 1 .93339.48679 2.63108 2.63108 0 0 1 1.01968 1.87758h-1.506a1.5098 1.5098 0 0 0 -.54219-.90349 1.57786 1.57786 0 0 0 -.97458-.30149 1.84057 1.84057 0 0 0 -.903.20589 1.70591 1.70591 0 0 0 -.603.55249 2.42823 2.42823 0 0 0 -.3363.7878 3.95986 3.95986 0 0 0 -.1049.91378 3.68309 3.68309 0 0 0 .1049.87849 2.37769 2.37769 0 0 0 .3363.76819 1.72339 1.72339 0 0 0 .603.54709 1.83509 1.83509 0 0 0 .903.2059 1.711 1.711 0 0 0 1.20989-.3966 1.72506 1.72506 0 0 0 .49709-1.14958h-1.58636v-1.17454h3.012v3.87526h-1.004l-.16079-.81329a2.3565 2.3565 0 0 1 -.93347.75784z"/> <path d="m11.03239 4.4206v5.84352h3.49434v1.32509h-5.06994v-7.16861z"/> </g></svg></span></div><div id="icon-feature-green_line_b"><span class="notranslate c-svg__icon-green-line-b-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Green Line B</title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m8.59043 4a5.39839 5.39839 0 0 1 1.08557.10121 2.392 2.392 0 0 1 .83953.33044 1.55783 1.55783 0 0 1 .54221.61054 2.06794 2.06794 0 0 1 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viewBox="0 0 16 16"> <title>Green Line C</title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m9.91236 6.22237a1.685 1.685 0 0 0 -.37441-.423 1.75365 1.75365 0 0 0 -1.10334-.3859 1.96325 1.96325 0 0 0 -.9632.21962 1.8196 1.8196 0 0 0 -.64318.58932 2.59 2.59 0 0 0 -.35871.84031 4.22351 4.22351 0 0 0 -.1119.97471 3.92818 3.92818 0 0 0 .1119.937 2.536 2.536 0 0 0 .35871.8194 1.83829 1.83829 0 0 0 .64318.58357 1.95744 1.95744 0 0 0 .9632.21962 1.55383 1.55383 0 0 0 1.20479-.47114 2.17357 2.17357 0 0 0 .53023-1.24243h1.62837a3.87815 3.87815 0 0 1 -.33257 1.29577 3.08815 3.08815 0 0 1 -.707.98516 2.99838 2.99838 0 0 1 -1.02805.62122 3.76351 3.76351 0 0 1 -1.29577.2144 3.92217 3.92217 0 0 1 -1.57918-.30538 3.393 3.393 0 0 1 -1.18387-.84084 3.71981 3.71981 0 0 1 -.73835-1.25812 4.61521 4.61521 0 0 1 -.25727-1.55827 4.77251 4.77251 0 0 1 .25727-1.59017 3.83132 3.83132 0 0 1 .73835-1.28008 3.3914 3.3914 0 0 1 1.18387-.85653 3.86194 3.86194 0 0 1 1.57918-.31061 3.853 3.853 0 0 1 1.19433.182 3.25411 3.25411 0 0 1 1.00712.53023 2.86159 2.86159 0 0 1 .73312.86228 3.08969 3.08969 0 0 1 .36395 1.1776h-1.6273a1.37793 1.37793 0 0 0 -.19347-.52974z"/></svg></span></div><div id="icon-feature-green_line_d"><span class="notranslate c-svg__icon-green-line-d-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Green Line D</title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m7.90973 4a4.12016 4.12016 0 0 1 1.43992.24673 3.12441 3.12441 0 0 1 1.15435.73966 3.404 3.404 0 0 1 .76154 1.232 4.96822 4.96822 0 0 1 .27464 1.737 5.52384 5.52384 0 0 1 -.22431 1.61335 3.55236 3.55236 0 0 1 -.67729 1.27744 3.1858 3.1858 0 0 1 -1.13137.84579 3.8368 3.8368 0 0 1 -1.59748.30803h-3.44991v-8zm-.12255 6.52123a2.252 2.252 0 0 0 .73966-.12364 1.62238 1.62238 0 0 0 .6379-.40867 2.04332 2.04332 0 0 0 .44861-.74513 3.28738 3.28738 0 0 0 .1685-1.12042 4.64682 4.64682 0 0 0 -.11817-1.09253 2.18483 2.18483 0 0 0 -.38624-.83484 1.7182 1.7182 0 0 0 -.71121-.53176 2.83742 2.83742 0 0 0 -1.09307-.18492h-1.255v5.04192z"/></svg></span></div><div id="icon-feature-green_line_e"><span class="notranslate c-svg__icon-green-line-e-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Green Line E</title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m11.18354 4v1.47931h-4.22454v1.714h3.8766v1.36718h-3.8766v1.96074h4.3143v1.47877h-6.07266v-8z"/></svg></span></div><div id="icon-feature-mattapan_line"><span class="notranslate c-svg__icon-mattapan-line-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Mattapan Line</title> <path fill="#da291c" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m6.16836 4 1.871 5.50147h.02188l1.7704-5.50147h2.47609v8h-1.64673v-5.66942h-.023l-1.96071 5.66942h-1.35567l-1.96075-5.61308h-.02187v5.61308h-1.64673v-8z"/></svg></span></div> <div id="icon-feature-red_line"><span class="notranslate c-svg__icon-red-line-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Red Line</title> <path fill="#da291c" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <g fill="#fff"> <path d="m6.01545 4.25a2.39689 2.39689 0 0 1 .90832.16341 2.09735 2.09735 0 0 1 .694.44567 1.9348 1.9348 0 0 1 .44036.65684 2.09816 2.09816 0 0 1 .1528.80327 2.26208 2.26208 0 0 1 -.278 1.14494 1.74718 1.74718 0 0 1 -.90938.73536v.02122a1.26481 1.26481 0 0 1 .504.25679 1.42114 1.42114 0 0 1 .32576.4096 1.91173 1.91173 0 0 1 .18358.51995 4.56343 4.56343 0 0 1 .07958.5677c.00637.11884.0138.25891.02122.4202.00637.16129.01911.32576.03608.49342a3.41227 3.41227 0 0 0 .08383.4775 1.113 1.113 0 0 0 .174.38413h-1.649a2.91366 2.91366 0 0 1 -.16871-.851c-.02123-.329-.052-.6441-.09444-.94546a1.4991 1.4991 0 0 0 -.35645-.86165 1.2331 1.2331 0 0 0 -.89346-.2727h-1.64904v2.93081h-1.649v-7.5zm-.58786 3.3924a1.24739 1.24739 0 0 0 .85-.25148 1.04463 1.04463 0 0 0 .28438-.81919.99843.99843 0 0 0 -.28442-.79373 1.26393 1.26393 0 0 0 -.85-.24618h-1.80705v2.11058z"/> <path d="m11.20433 4.25v6.11312h3.65556v1.38688h-5.30454v-7.5z"/> </g></svg></span></div><div id="icon-feature-blue_line"><span class="notranslate c-svg__icon-blue-line-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title> blue line </title> <path fill="#003da5" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m5.44956 4.25a4.66423 4.66423 0 0 1 .977.09462 2.11161 2.11161 0 0 1 .75626.30986 1.44274 1.44274 0 0 1 .4885.5725 2.01466 2.01466 0 0 1 .17332.88219 1.64315 1.64315 0 0 1 -.25751.9455 1.86958 1.86958 0 0 1 -.76157.61973 1.80263 1.80263 0 0 1 1.03464.69842 2.08038 2.08038 0 0 1 .34135 1.20284 2.06714 2.06714 0 0 1 -.22037.98211 1.91511 1.91511 0 0 1 -.59355.67756 2.626 2.626 0 0 1 -.85106.38857 3.83549 3.83549 0 0 1 -.98194.1261h-3.63452v-7.5zm-.21011 3.03566a1.1862 1.1862 0 0 0 .72478-.20994.79326.79326 0 0 0 .28368-.68286.873.873 0 0 0 -.09444-.43066.70337.70337 0 0 0 -.25221-.26264 1.06655 1.06655 0 0 0 -.36256-.13123 2.413 2.413 0 0 0 -.42518-.03679h-1.54436v1.75412zm.09444 3.1828a2.20573 2.20573 0 0 0 .46232-.04722 1.133 1.133 0 0 0 .38874-.15759.7977.7977 0 0 0 .26777-.29942 1.03078 1.03078 0 0 0 .09975-.48323.96968.96968 0 0 0 -.32578-.82453 1.3894 1.3894 0 0 0 -.86132-.2469h-1.79621v2.05885zm5.63022-6.21846v6.1134h3.65573v1.3866h-5.30479v-7.5z"/></svg></span></div><div id="icon-feature-orange_line"><span class="notranslate c-svg__icon-orange-line-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Orange Line</title> <path fill="#ed8b00" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 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-.904-.20589 1.84052 1.84052 0 0 0 -.903.20589 1.70583 1.70583 0 0 0 -.603.55249 2.428 2.428 0 0 0 -.3363.7878 3.95986 3.95986 0 0 0 -.10491.91378 3.6831 3.6831 0 0 0 .10491.87849z"/> <path d="m11.27582 4.4206v5.84352h3.49435v1.32509h-5.06994v-7.16861z"/> </g></svg></span></div> <div id="icon-feature-subway"><span class="notranslate c-svg__icon-mode-subway-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title> subway </title> <path fill="#494f5b" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <g fill="#fff"> <path d="m6.67 1.41a.56974.56974 0 0 1 .57-.57.58.58 0 1 1 0 1.16h-.02a.57707.57707 0 0 1 -.55-.59z"/> <path d="m12.01 9.84v-5.91a1.43829 1.43829 0 0 0 -1.44-1.43h-5.13a1.42971 1.42971 0 0 0 -1.43 1.43v5.9a1.88 1.88 0 0 0 1.53 1.85l-1.54 2.32h1.02l1.26-1.84h3.46l1.26 1.84h1l-1.54-2.32a1.8774 1.8774 0 0 0 1.55-1.84zm-5.01-6.93h2v.84h-2zm-.58 8.3a.77.77 0 1 1 .77-.77.77027.77027 0 0 1 -.77.77zm3.15 0a.77.77 0 1 1 0-1.54.77.77 0 1 1 0 1.54zm1.44-4.71a.52279.52279 0 0 1 -.52.52h-4.96a.51641.51641 0 0 1 -.52-.52v-1.96a.51646.51646 0 0 1 .52-.52h4.96a.52284.52284 0 0 1 .52.52z"/> <path d="m8.19 1.41a.57841.57841 0 0 1 .58-.57.56974.56974 0 0 1 .57.57.57438.57438 0 0 1 -.57.59.58266.58266 0 0 1 -.58-.59z"/> </g></svg></span></div><div id="icon-feature-commuter_rail"><span class="notranslate c-svg__icon-mode-commuter-rail-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Commuter Rail</title> <path fill="#80276c" d="m6.19 11.91998h3.63v1h-3.63z" transform="matrix(.99919448 .0401297 -.0401297 .99919448 .50486 -.31123)"/> <path fill="#80276c" d="m8 0a8.02127 8.02127 0 0 0 -7.65785 10.376 7.78359 7.78359 0 0 0 5.28185 5.28185 8.008 8.008 0 1 0 2.376-15.65785"/> <g fill="#fff"> <path d="m10.33 11.75 1.15-.85a1.46975 1.46975 0 0 0 .52-.84v-4.82a.88891.88891 0 0 0 -.3-.66.79321.79321 0 0 1 -.31-.6l-.01-1.19a.81979.81979 0 0 0 -.65-.79 20.91806 20.91806 0 0 0 -2.5-.52 1.06538 1.06538 0 0 0 -.47 0c-.7.15-1.55.3-2.24.48-.42.12-.85.35-.85.85v1.18a.80288.80288 0 0 1 -.33.61.851.851 0 0 0 -.31.66v4.8a1.40971 1.40971 0 0 0 .48.84l1.1.81-1.74 2.84h1.13l.24-.39h5.53l.13.22.02.03.08.14h1.05zm.95-2.3a.73.73 0 1 1 -.73-.73.72767.72767 0 0 1 .73.73zm-1.44 3.15h-3.65l.41-.68h2.84l.03.06.35.58zm-1.14-9.65a.24471.24471 0 0 1 .3-.24l1.21.25a.25351.25351 0 0 1 .2.24v.73a.24955.24955 0 0 1 -.3.24l-1.21-.24a.23758.23758 0 0 1 -.2-.24zm-.72 2.26a.82.82 0 1 1 -.82.82.82371.82371 0 0 1 .82-.82zm-2.32-2.01a.25358.25358 0 0 1 .2-.24l1.21-.25a.24868.24868 0 0 1 .3.24v.74a.24683.24683 0 0 1 -.2.24l-1.22.24a.24554.24554 0 0 1 -.29-.24zm-.2 6.98a.73.73 0 1 1 .73-.73.72767.72767 0 0 1 -.73.73zm0 3.61.5-.82h4.1l.49.82z"/> <path d="m11 14.55h-.01l-.07-.14z"/> </g></svg></span></div><div id="icon-feature-bus"><span class="notranslate c-svg__icon-mode-bus-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16" role="img"> <title>Bus</title> <path fill="#ffc72c" d="m8.03494 0a8.04088 8.04088 0 0 0 -8 8 8 8 0 1 0 8-8"/> <path fill="#1c1e23" d="m12.55163 6.95515-.43927-3.29782c-.11487-.59469-.50684-.83119-1.088-1.07447a9.94811 9.94811 0 0 0 -2.99371-.52036 9.94139 9.94139 0 0 0 -2.98694.52036c-.57444.24328-.97312.47978-1.09476 1.07447l-.43251 3.29782v4.55476h.80756v.77716a.56688.56688 0 0 0 .29735.48655c.04054.02029.08109.04054.11487.05407a.689.689 0 0 0 .09462.027.57561.57561 0 0 0 .15546.02029h.2297a.63557.63557 0 0 0 .669-.58793v-.77716h4.363v.77716a.56686.56686 0 0 0 .29735.48655c.04054.02029.08109.04054.11487.05407a.689.689 0 0 0 .09462.027.57561.57561 0 0 0 .15546.02029h.22974a.63556.63556 0 0 0 .669-.58793v-.77716h.74252zm-6.64292-3.93953h4.25065c.20273 0 .37167.23083.37167.50782s-.16894.50781-.37167.50781h-4.25065c-.20272 0-.37167-.23083-.37167-.50781s.16896-.50782.37167-.50782zm-1.03959 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d="m12.6 13.07v1.1a.81712.81712 0 0 1 -.19-.09 1.08477 1.08477 0 0 0 -1.15-.03 1.327 1.327 0 0 1 -1.36.03 1.1128 1.1128 0 0 0 -1.19-.04 1.457 1.457 0 0 1 -1.43 0 1.09284 1.09284 0 0 0 -1.19.04 1.30468 1.30468 0 0 1 -1.36-.04 1.12472 1.12472 0 0 0 -1.16.04.25063.25063 0 0 0 -.07.04v-1.09a.07583.07583 0 0 0 .04-.02 1.22855 1.22855 0 0 1 1.4.08 1.37912 1.37912 0 0 0 1.19-.07 1.18568 1.18568 0 0 1 1.29.04 1.31353 1.31353 0 0 0 1.16 0 1.186 1.186 0 0 1 1.29-.04 1.38316 1.38316 0 0 0 1.19.07 1.24661 1.24661 0 0 1 1.4-.08.351.351 0 0 0 .14.06z"/> <path d="m11.06 10.98a.87762.87762 0 0 1 -.15.05 3.51709 3.51709 0 0 1 -.16-1.49 10.81375 10.81375 0 0 1 1.85-2.66l-.6-.24v-3.64h-1v-1h-1.99v.01h-.01v-.01h.01v-.99h-2v.99h-2.01v1h-1v3.64l-.59.24a10.46678 10.46678 0 0 1 1.83 2.64 3.75072 3.75072 0 0 1 -.15 1.5.41845.41845 0 0 1 -.15-.04 1.2264 1.2264 0 0 0 -1.4-.07c-.00995.01-.03.01-.04.02v1.08c.02-.01.05-.03.07-.04a1.10228 1.10228 0 0 1 1.16-.03 1.32675 1.32675 0 0 0 1.36.03 1.09231 1.09231 0 0 1 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c-svg__icon-subway-circle-bw-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title> subway </title> <path fill="#fff" d="m7.99993 15.50007a7.50007 7.50007 0 1 1 7.50007-7.50007 7.5 7.5 0 0 1 -7.50007 7.50007"/> <g fill="#1c1e23"> <path d="m6.67 1.41a.56974.56974 0 0 1 .57-.57.58.58 0 1 1 0 1.16h-.02a.57707.57707 0 0 1 -.55-.59z"/> <path d="m12.01 9.84v-5.91a1.43829 1.43829 0 0 0 -1.44-1.43h-5.13a1.42971 1.42971 0 0 0 -1.43 1.43v5.9a1.88 1.88 0 0 0 1.53 1.85l-1.54 2.32h1.02l1.26-1.84h3.46l1.26 1.84h1l-1.54-2.32a1.8774 1.8774 0 0 0 1.55-1.84zm-5.01-6.93h2v.84h-2zm-.58 8.3a.77.77 0 1 1 .77-.77.77027.77027 0 0 1 -.77.77zm3.15 0a.77.77 0 1 1 0-1.54.77.77 0 1 1 0 1.54zm1.44-4.71a.52279.52279 0 0 1 -.52.52h-4.96a.51641.51641 0 0 1 -.52-.52v-1.96a.51646.51646 0 0 1 .52-.52h4.96a.52284.52284 0 0 1 .52.52z"/> <path d="m8.19 1.41a.57841.57841 0 0 1 .58-.57.56974.56974 0 0 1 .57.57.57438.57438 0 0 1 -.57.59.58266.58266 0 0 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href="/fares/charliecard-store"><div>CharlieCard Store</div></a><a class="m-menu__link" data-nav="link" href="https://mycharlie.mbta.com/"><div>Sign up for Auto-pay</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="https://commerce.mbta.com/"><div>Order Monthly Passes</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/fares/charliecard#getacharliecard"><div>Get a CharlieCard</div></a><a class="m-menu__link" data-nav="link" href="/fares/retail-sales-locations"><div>Retail Sales Locations</div></a> </div> <div class="m-menu-desktop__section-feature"> <div class="m-menu__feature"> <h3 class="m-menu__section-heading">Most popular fares</h3> <dl title="Most popular fares"> <dt>Subway One-Way</dt> <dd>$2.40</dd> <dt>Local Bus One-Way</dt> <dd>$1.70</dd> <dt>Monthly LinkPass</dt> <dd>$90.00</dd> <dt> Commuter Rail One-Way <small>Zones 1A - 10</small> </dt> <dd>$2.40 - <br>$13.25</dd> </dl> </div> </div> </div> </div> </div> </div> <a class="m-menu--desktop__toggle" href="/menu#Contact-section" data-nav="toggle-desktop-nav" role="button" aria-expanded="false" aria-controls="contact"> Contact <span class="c-indicator--angle"></span> </a> <div class="m-menu--desktop__menu"> <div class="container"> <div id="contact"> <div class="m-menu-desktop__section contact" data-nav="desktop-section"> <div class="m-menu__section-heading"> Customer Support </div> <div class="m-menu-desktop__submenu-section" aria-label="Customer Support"> <a class="m-menu__link" data-nav="link" href="/customer-support"><div>Send Us Feedback</div></a><a class="m-menu__link" data-nav="link" href="/customer-support#customer_support"><div>View All Contact Numbers</div></a><a class="m-menu__link" data-nav="link" href="https://massachusettsdot.mycusthelp.com/WEBAPP/_rs/supporthome.aspx?lp=3&amp;COID=64D93B66"><div>Request Public 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href="tel:+1-617-222-1212">617-222-1212</a> </div> <div class="m-menu__feature_phone"> <strong>TTY:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 0 0" class="no-wrap" href="tel:+1-617-222-1200">617-222-1200</a> </div> </div> </div> <div class="m-menu-desktop__section-feature"> <div class="m-menu__feature top-section"> <h3 class="m-menu__section-heading">Information & Support</h3> <small>Monday thru Friday: 6:30 AM - 8 PM</small> <div class="m-menu__feature_phone"> <strong>Main:</strong> <a aria-label="6 1 7. 2 2 2. 3 2 0 0" class="no-wrap" href="tel:+1-617-222-3200">617-222-3200</a> </div> <div class="m-menu__feature_phone"> 711 for TTY callers; VRS for ASL callers </div> </div> <div class="m-menu__feature emergency-contacts mobile"> <h3 class="m-menu__section-heading">Emergency Contacts</h3> <small>24 hours, 7 days a week</small> <div class="m-menu__feature_phone"> <strong>Transit Police:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 1 2" class="no-wrap" href="tel:+1-617-222-1212">617-222-1212</a> </div> <div class="m-menu__feature_phone"> <strong>TTY:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 0 0" class="no-wrap" href="tel:+1-617-222-1200">617-222-1200</a> </div> </div> <div class="m-menu__feature bottom-section"> <h3 class="m-menu__section-heading">Report a Railroad Crossing Gate Issue</h3> <div class="m-menu__feature_phone"> <small>To report a problem or emergency with a railroad crossing, call <a aria-label="8 0 0. 5 2 2. 8 2 3 6" class="no-wrap" href="tel:+1-800-522-8236">800-522-8236</a></small> </div> </div> </div> </div> </div> </div> </div> <a class="m-menu--desktop__toggle" href="/menu#About-section" data-nav="toggle-desktop-nav" role="button" aria-expanded="false" aria-controls="about"> About <span class="c-indicator--angle"></span> </a> <div class="m-menu--desktop__menu"> <div class="container"> <div id="about"> <div class="m-menu-desktop__section about" data-nav="desktop-section"> <div class="m-menu__section-heading"> Get 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aria-controls="search-header-mobile__container" aria-label="Search MBTA.com"> <i class="fa fa-fw fa-search" aria-hidden="true"></i> <i class="fa fa-fw fa-close" aria-hidden="true"></i> </button> </div> </div> <nav class="m-menu--mobile" id="navmenu" aria-label="Navigation Menu"> <div class="m-menu__content" data-nav="mobile-content"> <h1 class="m-menu__title text-3xl">Main Menu</h1> <nav aria-labelledby="section-heading-Transit" class="m-menu__section"> <h2 id="section-heading-Transit" class="m-menu__section-heading"> Transit </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="Transit-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="true"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Modes-of-Transit-title" aria-expanded="true" aria-controls="Modes-of-Transit-section"> Modes of Transit <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Modes-of-Transit-section" role="region" aria-labelledby="Modes-of-Transit-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/schedules/subway"><div>Subway</div></a><a class="m-menu__link" data-nav="link" href="/schedules/bus"><div>Bus</div></a><a class="m-menu__link" data-nav="link" href="/schedules/commuter-rail"><div>Commuter Rail</div></a><a class="m-menu__link" data-nav="link" href="/schedules/ferry"><div>Ferry</div></a><a class="m-menu__link" data-nav="link" href="/accessibility/the-ride"><div>Paratransit (The RIDE)</div></a><a class="m-menu__link" data-nav="link" href="/schedules"><div>All Schedules &amp; Maps</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/schedules/subway"><div>Subway</div></a><a class="m-menu__link" data-nav="link" href="/schedules/bus"><div>Bus</div></a><a class="m-menu__link" data-nav="link" href="/schedules/commuter-rail"><div>Commuter Rail</div></a><a class="m-menu__link" data-nav="link" href="/schedules/ferry"><div>Ferry</div></a><a class="m-menu__link" data-nav="link" href="/accessibility/the-ride"><div>Paratransit (The RIDE)</div></a><a class="m-menu__link" data-nav="link" href="/schedules"><div>All Schedules &amp; Maps</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Plan-Your-Journey-title" aria-expanded="false" aria-controls="Plan-Your-Journey-section"> Plan Your Journey <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Plan-Your-Journey-section" role="region" aria-labelledby="Plan-Your-Journey-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/trip-planner"><div>Trip Planner</div></a><a class="m-menu__link" data-nav="link" href="/alerts"><div>Service Alerts</div></a><a class="m-menu__link" data-nav="link" href="https://alerts.mbta.com/"><div>Sign Up for Service Alerts</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/parking"><div>Parking</div></a><a class="m-menu__link" data-nav="link" href="/bikes"><div>Bikes</div></a><a class="m-menu__link" data-nav="link" href="/guides"><div>User Guides</div></a><a class="m-menu__link" data-nav="link" href="/holidays"><div>Holidays</div></a><a class="m-menu__link" data-nav="link" href="/accessibility"><div>Accessibility</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/trip-planner"><div>Trip Planner</div></a><a class="m-menu__link" data-nav="link" href="/alerts"><div>Service Alerts</div></a><a class="m-menu__link" data-nav="link" href="https://alerts.mbta.com/"><div>Sign Up for Service Alerts</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/parking"><div>Parking</div></a><a class="m-menu__link" data-nav="link" href="/bikes"><div>Bikes</div></a><a class="m-menu__link" data-nav="link" href="/guides"><div>User Guides</div></a><a class="m-menu__link" data-nav="link" href="/holidays"><div>Holidays</div></a><a class="m-menu__link" data-nav="link" href="/accessibility"><div>Accessibility</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Find-a-Location-title" aria-expanded="false" aria-controls="Find-a-Location-section"> Find a Location <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Find-a-Location-section" role="region" aria-labelledby="Find-a-Location-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/transit-near-me"><div>Find Nearby Transit</div></a><a class="m-menu__link" data-nav="link" href="/stops"><div>MBTA Stations</div></a><a class="m-menu__link" data-nav="link" href="/destinations"><div>Destinations</div></a><a class="m-menu__link" data-nav="link" href="/maps"><div>Maps</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/transit-near-me"><div>Find Nearby Transit</div></a><a class="m-menu__link" data-nav="link" href="/stops"><div>MBTA Stations</div></a><a class="m-menu__link" data-nav="link" href="/destinations"><div>Destinations</div></a><a class="m-menu__link" data-nav="link" href="/maps"><div>Maps</div></a> </div> </noscript> </div> </nav> <nav aria-labelledby="section-heading-Fares" class="m-menu__section"> <h2 id="section-heading-Fares" class="m-menu__section-heading"> Fares </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="Fares-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Fares-Info-title" aria-expanded="false" aria-controls="Fares-Info-section"> Fares Info <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Fares-Info-section" role="region" aria-labelledby="Fares-Info-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/fares"><div>Fares Overview</div></a><a class="m-menu__link" data-nav="link" href="/fares/reduced"><div>Reduced Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/transfers"><div>Transfers</div></a><a class="m-menu__link" data-nav="link" href="/fare-transformation"><div>Fare Transformation</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/fares"><div>Fares Overview</div></a><a class="m-menu__link" data-nav="link" href="/fares/reduced"><div>Reduced Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/transfers"><div>Transfers</div></a><a class="m-menu__link" data-nav="link" href="/fare-transformation"><div>Fare Transformation</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Fares-by-Mode-title" aria-expanded="false" aria-controls="Fares-by-Mode-section"> Fares by Mode <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Fares-by-Mode-section" role="region" aria-labelledby="Fares-by-Mode-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/fares/subway-fares"><div>Subway Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/bus-fares"><div>Bus Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/commuter-rail-fares"><div>Commuter Rail Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/ferry-fares"><div>Ferry Fares</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/fares/subway-fares"><div>Subway Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/bus-fares"><div>Bus Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/commuter-rail-fares"><div>Commuter Rail Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/ferry-fares"><div>Ferry Fares</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Pay-Your-Fare-title" aria-expanded="false" aria-controls="Pay-Your-Fare-section"> Pay Your Fare <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Pay-Your-Fare-section" role="region" aria-labelledby="Pay-Your-Fare-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/fares/charliecard-store"><div>CharlieCard Store</div></a><a class="m-menu__link" data-nav="link" href="https://mycharlie.mbta.com/"><div>Sign up for Auto-pay</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="https://commerce.mbta.com/"><div>Order Monthly Passes</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/fares/charliecard#getacharliecard"><div>Get a CharlieCard</div></a><a class="m-menu__link" data-nav="link" href="/fares/retail-sales-locations"><div>Retail Sales Locations</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/fares/charliecard-store"><div>CharlieCard Store</div></a><a class="m-menu__link" data-nav="link" href="https://mycharlie.mbta.com/"><div>Sign up for Auto-pay</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="https://commerce.mbta.com/"><div>Order Monthly Passes</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/fares/charliecard#getacharliecard"><div>Get a CharlieCard</div></a><a class="m-menu__link" data-nav="link" href="/fares/retail-sales-locations"><div>Retail Sales Locations</div></a> </div> </noscript> </div> <div class="m-menu__feature"> <h3 class="m-menu__section-heading">Most popular fares</h3> <dl title="Most popular fares"> <dt>Subway One-Way</dt> <dd>$2.40</dd> <dt>Local Bus One-Way</dt> <dd>$1.70</dd> <dt>Monthly LinkPass</dt> <dd>$90.00</dd> <dt> Commuter Rail One-Way <small>Zones 1A - 10</small> </dt> <dd>$2.40 - <br>$13.25</dd> </dl> </div> </nav> <nav aria-labelledby="section-heading-Contact" class="m-menu__section"> <h2 id="section-heading-Contact" class="m-menu__section-heading"> Contact </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="Contact-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Customer-Support-title" aria-expanded="false" aria-controls="Customer-Support-section"> Customer Support <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Customer-Support-section" role="region" aria-labelledby="Customer-Support-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/customer-support"><div>Send Us Feedback</div></a><a class="m-menu__link" data-nav="link" href="/customer-support#customer_support"><div>View All Contact Numbers</div></a><a class="m-menu__link" data-nav="link" href="https://massachusettsdot.mycusthelp.com/WEBAPP/_rs/supporthome.aspx?lp=3&amp;COID=64D93B66"><div>Request Public Records</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/customer-support/lost-and-found"><div>Lost &amp; Found</div></a><a class="m-menu__link" data-nav="link" href="/language-services"><div>Language Services</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/customer-support"><div>Send Us Feedback</div></a><a class="m-menu__link" data-nav="link" href="/customer-support#customer_support"><div>View All Contact Numbers</div></a><a class="m-menu__link" data-nav="link" href="https://massachusettsdot.mycusthelp.com/WEBAPP/_rs/supporthome.aspx?lp=3&amp;COID=64D93B66"><div>Request Public Records</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/customer-support/lost-and-found"><div>Lost &amp; Found</div></a><a class="m-menu__link" data-nav="link" href="/language-services"><div>Language Services</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Transit-Police-title" aria-expanded="false" aria-controls="Transit-Police-section"> Transit Police <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Transit-Police-section" role="region" aria-labelledby="Transit-Police-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/transit-police"><div>MBTA Transit Police</div></a><a class="m-menu__link" data-nav="link" href="/transit-police/see-something-say-something"><div>See Something, Say Something</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/transit-police"><div>MBTA Transit Police</div></a><a class="m-menu__link" data-nav="link" href="/transit-police/see-something-say-something"><div>See Something, Say Something</div></a> </div> </noscript> </div> <div class="m-menu__feature top-section"> <h3 class="m-menu__section-heading">Information & Support</h3> <small>Monday thru Friday: 6:30 AM - 8 PM</small> <div class="m-menu__feature_phone"> <strong>Main:</strong> <a aria-label="6 1 7. 2 2 2. 3 2 0 0" class="no-wrap" href="tel:+1-617-222-3200">617-222-3200</a> </div> <div class="m-menu__feature_phone"> 711 for TTY callers; VRS for ASL callers </div> </div> <div class="m-menu__feature emergency-contacts mobile"> <h3 class="m-menu__section-heading">Emergency Contacts</h3> <small>24 hours, 7 days a week</small> <div class="m-menu__feature_phone"> <strong>Transit Police:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 1 2" class="no-wrap" href="tel:+1-617-222-1212">617-222-1212</a> </div> <div class="m-menu__feature_phone"> <strong>TTY:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 0 0" class="no-wrap" href="tel:+1-617-222-1200">617-222-1200</a> </div> </div> <div class="m-menu__feature bottom-section"> <h3 class="m-menu__section-heading">Report a Railroad Crossing Gate Issue</h3> <div class="m-menu__feature_phone"> <small>To report a problem or emergency with a railroad crossing, call <a aria-label="8 0 0. 5 2 2. 8 2 3 6" class="no-wrap" href="tel:+1-800-522-8236">800-522-8236</a></small> </div> </div> </nav> <nav aria-labelledby="section-heading-About" class="m-menu__section"> <h2 id="section-heading-About" class="m-menu__section-heading"> About </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="About-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Get-to-Know-Us-title" aria-expanded="false" aria-controls="Get-to-Know-Us-section"> Get to Know Us <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Get-to-Know-Us-section" role="region" aria-labelledby="Get-to-Know-Us-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/mbta-at-a-glance"><div>Overview</div></a><a class="m-menu__link" data-nav="link" href="/leadership"><div>Leadership</div></a><a class="m-menu__link" data-nav="link" href="/history"><div>History</div></a><a class="m-menu__link" data-nav="link" href="/financials"><div>Financials</div></a><a class="m-menu__link" data-nav="link" href="/events"><div>Public Meetings</div></a><a class="m-menu__link" data-nav="link" href="/news"><div>Press Releases</div></a><a class="m-menu__link" data-nav="link" href="https://www.mbtagifts.com"><div>MBTA Gift Shop</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/policies"><div>Policies &amp; Civil Rights</div></a><a class="m-menu__link" data-nav="link" href="/safety"><div>Safety</div></a><a class="m-menu__link" data-nav="link" href="/quality-compliance-oversight"><div>Quality, Compliance &amp; Oversight</div></a> </div> <noscript> <div 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class="breadcrumb-container"> <div class="container"> <span><a href="/">Home</a><i class="fa fa-angle-right" aria-hidden="true"></i></span>Language Services </div> </div> <div class="page-container cmsview page-template"> <main id="main" tabindex="-1"><div class="container"> <div class="c-cms c-cms--with-sidebar c-cms--sidebar-right"> <div class="c-cms__header"> <div class="c-cms__title"> <h1 class="c-cms__title-text"> Language Services </h1> </div> </div> <div class="c-cms__content"> <div class="c-cms__body"> <div class="page-section"> <figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2019-09/OL-Assembly-transit-ambassador-2019-2275-langservices.jpeg?itok=JQ7jOw0s" alt="A Transit Ambassadors helps a rider with at fare vending machine at Assembly Station."/></div></figure> <ul class="c-alert-group"> </ul> <div class="c-paragraph c-paragraph--custom-html"> <p>The MBTA offers various translation and interpretation services to customers in a range of languages.</p> </div> <div class="c-paragraph c-paragraph--description-list"> <div class="c-media c-media--table c-media--extended"><div class="c-media__content"><div class="c-media__element"> <dl class="dl" role="list"> <div role="listitem" class="dl--item"> <dt class="dt"> <p>Customer Support</p> </dt> <dd class="dd"> <p>MBTA <a href="/customer-support">Customer Support</a> representatives speak English and Spanish.</p><p>Agents also have access to interpreter services in more than 160 languages.</p><p>Call <a href="tel:617-222-3200">617-222-3200</a> for assistance.</p><div class="c-inline-buttons"><a class="btn btn-primary" href="/customer-support">Contact Customer Support</a></div> </dd> </div> <div role="listitem" class="dl--item"> <dt class="dt"> <p>Transit Ambassadors</p> </dt> <dd class="dd"> <p>You can find <a href="/customer-support/transit-ambassadors">Transit Ambassadors</a> in certain MBTA stations. They wear red shirts with black pants.</p><p>They have:</p><ul><li>Tablets with <a href="https://translate.google.com/">Google Translate</a> </li><li><a href="https://cdn.mbta.com/sites/default/files/translations/mbta-i-speak.pdf">“I Speak” flashcards</a> </li></ul> </dd> </div> <div role="listitem" class="dl--item"> <dt class="dt"> <p>Transit Police</p> </dt> <dd class="dd"> <p>The <a href="/transit-police">Transit Police</a> have 24-hour access to interpreter services in more than 160 languages.</p><p>Call <a href="tel:617-222-1212">617-222-1212</a> for assistance.</p><div class="c-inline-buttons"><a class="btn btn-primary" href="/transit-police">Contact the Transit Police</a></div> </dd> </div> </dl> </div></div></div> </div> <div class="c-paragraph c-paragraph--accordion"> <h2>Translation Services</h2> <div class="c-accordion-ui" id="accordion" role="presentation" > <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-16520-section" aria-expanded="false" aria-controls="cms-16520-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-16520-title"> Website </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-16520-section" role="region" aria-labelledby="cms-16520-title" tabindex="0"> <div class="c-accordion-ui__content"> <p>MBTA.com supports 13 languages using Google Translate. To set your preferred language click the globe icon <i aria-hidden="true" class="notranslate fa fa-globe "></i> in the upper right corner, and choose an option from the dropdown list. </p> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <p>MBTA.com supports 13 languages using Google Translate. To set your preferred language click the globe icon <i aria-hidden="true" class="notranslate fa fa-globe "></i> in the upper right corner, and choose an option from the dropdown list. </p> </div> </noscript> </div> <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-16522-section" aria-expanded="false" aria-controls="cms-16522-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-16522-title"> Meetings, Events, Documents </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-16522-section" role="region" aria-labelledby="cms-16522-title" tabindex="0"> <div class="c-accordion-ui__content"> <p>You can request interpreter services for public meetings and events, as well as translations of documents, webpages, brochures, and more, in any language by calling <a href="tel:617-222-3200">617-222-3200</a>.</p> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <p>You can request interpreter services for public meetings and events, as well as translations of documents, webpages, brochures, and more, in any language by calling <a href="tel:617-222-3200">617-222-3200</a>.</p> </div> </noscript> </div> <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-16524-section" aria-expanded="false" aria-controls="cms-16524-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-16524-title"> Fare Vending Machines </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-16524-section" role="region" aria-labelledby="cms-16524-title" tabindex="0"> <div class="c-accordion-ui__content"> <p>MBTA fare vending machines offer services in:</p><ul><li>Spanish</li><li>Chinese</li></ul> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <p>MBTA fare vending machines offer services in:</p><ul><li>Spanish</li><li>Chinese</li></ul> </div> </noscript> </div> <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-16526-section" aria-expanded="false" aria-controls="cms-16526-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-16526-title"> Smartphone Apps </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-16526-section" role="region" aria-labelledby="cms-16526-title" tabindex="0"> <div class="c-accordion-ui__content"> <p><a href="/apps">A number of apps</a> provide MBTA service, schedule, and trip planning information in multiple languages.</p><p><a href="https://transitapp.com/">Transit app</a> is available in:</p><ul><li>Spanish</li><li>French</li><li>German</li><li>Italian</li><li>Portuguese</li></ul> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <p><a href="/apps">A number of apps</a> provide MBTA service, schedule, and trip planning information in multiple languages.</p><p><a href="https://transitapp.com/">Transit app</a> is available in:</p><ul><li>Spanish</li><li>French</li><li>German</li><li>Italian</li><li>Portuguese</li></ul> </div> </noscript> </div> </div> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Language Access Policy</h2><p>The MBTA’s language access requirements are governed by Title VI of the Civil Rights Act of 1964.</p><p><a class="c-call-to-action" href="https://www.mbta.com/policies/title-vi">Learn about your rights under Title VI and how to file a complaint</a></p><p>The Language Assistance Plan (LAP) describes how we help riders who rely on languages other than English. We review US Census data and ridership survey data to identify the number of riders within the MBTA’s service area who can benefit from translation and interpretation services.</p><p>The LAP is monitored regularly to measure its effectiveness. If you have suggestions for how we can better our language access program, please send them to <a href="mailto:MBTACivilRights@mbta.com">MBTACivilRights@mbta.com</a>.</p><p><a class="c-call-to-action" href="https://cdn.mbta.com/sites/default/files/2024-01/2023-05-01-mbta-language-assistance-plan.pdf">Download the 2023 Language Assistance Plan (PDF, 6 MB)</a></p> </div> <div class="c-paragraph c-paragraph--custom-html c-paragraph--right-rail u-full-bleed"> <h2>More Guides</h2><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/boston-visitor-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2018-12/Visitors-Thumbnail-for-sidebar.png?itok=ewPXNHJj" alt="Visitor's Guide Clickable Graphic"/></a></div></figure><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/subway-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2023-04/subway-black-text-for-sidebar.png?itok=jrSPszRU" alt="Blue spiraled graphic with "Subway Guide" label"/></a></div></figure><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/bus-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2018-11/Guides-Bus-Thumbnail_0.png?itok=ANkEyODu" alt="Bus Guide Clickable Graphic"/></a></div></figure><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/commuter-rail-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2023-04/CR-black-text-for-sidebar.png?itok=-nldHU69" alt="Purple striped graphic with "Commuter Rail Guide" label"/></a></div></figure><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/ferry-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2023-04/ferry-v2-black-text-for-sidebar.png?itok=fKMczH_j" alt="Yellow, light blue and navy waves with white vertical lines"/></a></div></figure><p><a class="c-call-to-action" href="/guides">View all guides</a></p> </div> </div> </div> <div class="c-cms__sidebar"> <div class="c-paragraph c-paragraph--custom-html"> <h2>More Guides</h2><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/boston-visitor-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2018-12/Visitors-Thumbnail-for-sidebar.png?itok=ewPXNHJj" alt="Visitor's Guide Clickable Graphic"/></a></div></figure><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/subway-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2023-04/subway-black-text-for-sidebar.png?itok=jrSPszRU" alt="Blue spiraled graphic with "Subway Guide" label"/></a></div></figure><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/bus-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2018-11/Guides-Bus-Thumbnail_0.png?itok=ANkEyODu" alt="Bus Guide Clickable Graphic"/></a></div></figure><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/commuter-rail-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2023-04/CR-black-text-for-sidebar.png?itok=-nldHU69" alt="Purple striped graphic with "Commuter Rail Guide" label"/></a></div></figure><figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><a class="c-media__link" href="/guides/ferry-guide" target=""><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2023-04/ferry-v2-black-text-for-sidebar.png?itok=fKMczH_j" alt="Yellow, light blue and navy waves with white vertical lines"/></a></div></figure><p><a class="c-call-to-action" href="/guides">View all guides</a></p> </div> </div> </div> </div> </div> </main> </div> <div class="m-footer__outer-background"> <div class="outer-container"> <div class="all-container"> <address class="call-us-container" role="complementary"> <div class="container m-footer__links"> <div class="m-footer__group-title call-us-header">Call Us</div> </div> <div class="container m-footer__links"> <div class="m-menu__feature top-section"> <h3 class="m-menu__section-heading">Information & Support</h3> <small>Monday thru Friday: 6:30 AM - 8 PM</small> <div class="m-menu__feature_phone"> <strong>Main:</strong> <a aria-label="6 1 7. 2 2 2. 3 2 0 0" class="no-wrap" href="tel:+1-617-222-3200">617-222-3200</a> </div> <div class="m-menu__feature_phone"> 711 for TTY callers; VRS for ASL callers </div> </div> <div class="m-menu__feature emergency-contacts mobile"> <h3 class="m-menu__section-heading">Emergency 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