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data-bg_img_attach="scroll" data-upb-overlay-color="" data-upb-bg-animation="" data-fadeout="" data-bg-animation="left-animation" data-bg-animation-type="h" data-animation-repeat="repeat" data-fadeout-percentage="30" data-parallax-content="" data-parallax-content-sense="30" data-row-effect-mobile-disable="true" data-img-parallax-mobile-disable="true" data-rtl="false" data-custom-vc-row="" data-vc="7.9" data-is_old_vc="" data-theme-support="" data-overlay="false" data-overlay-color="" data-overlay-pattern="" data-overlay-pattern-opacity="" data-overlay-pattern-size="" data-hide-row=" uvc_hidden-lg uvc_hidden-ml uvc_hidden-md uvc_hidden-sm " ></div><section class="l-section wpb_row us_custom_98193b3d height_medium"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column"><div class="wpb_wrapper"><div style="padding: 4rem 2rem;"> <h2 style="padding-top: 20px; font-size: 60px; line-height: 65px;">Et podem<br /> ajudar?</h2> <h3 style="color: #6f6e6e;">Consulta les preguntes m茅s freq眉ents i troba respostes.</h3> </div> </div></div></div></div></div></div></div></section><div class="upb_color" data-bg-override="0" data-bg-color="" data-fadeout="" data-fadeout-percentage="30" data-parallax-content="" data-parallax-content-sense="30" data-row-effect-mobile-disable="true" data-img-parallax-mobile-disable="true" data-rtl="false" data-custom-vc-row="" data-vc="7.9" data-is_old_vc="" data-theme-support="" data-overlay="false" data-overlay-color="" data-overlay-pattern="" data-overlay-pattern-opacity="" data-overlay-pattern-size="" data-hide-row=" uvc_hidden-lg uvc_hidden-ml uvc_hidden-md uvc_hidden-sm " ></div><section class="l-section wpb_row us_custom_c748c465 height_medium"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column us_custom_eb849559"><div class="wpb_wrapper"><h2>Dubtes m茅s freq眉ents</h2> </div></div><div class="g-cols wpb_row via_flex valign_top type_default stacking_default" style="--additional-gap:10px;"><div class="vc_col-sm-1/5 wpb_column vc_column_container faqs_destacats_1 has-link"><div class="vc_column-inner us_custom_2b06c11f"><div class="wpb_wrapper"><div class="w-image us_custom_8d5aa4e2 align_center"><div class="w-image-h"><img decoding="async" width="96" height="96" src="https://www.fgc.cat/wp-content/uploads/2020/06/comunic.png" class="attachment-large size-large" alt="Logo comunicaci贸" loading="lazy" /></div></div><div class="wpb_text_column"><div class="wpb_wrapper"><h2>Com puc fer una reclamaci贸?</h2> </div></div></div></div><a title="Com fer una reclamaci贸 a FGC" href="/fgc-faq/com-puc-fer-una-reclamacio/" class="vc_column-link smooth-scroll"></a></div><div class="vc_col-sm-1/5 wpb_column vc_column_container faqs_destacats_2 has-link"><div class="vc_column-inner us_custom_2b06c11f"><div class="wpb_wrapper"><div class="w-image us_custom_8d5aa4e2 align_center"><div class="w-image-h"><img decoding="async" width="96" height="96" src="https://www.fgc.cat/wp-content/uploads/2020/06/comunic.png" class="attachment-large size-large" alt="Logo comunicaci贸" loading="lazy" /></div></div><div class="wpb_text_column"><div class="wpb_wrapper"><h2>On puc obtenir informaci贸 sobre el carnet de pensionista d鈥橣GC?</h2> </div></div></div></div><a href="https://www.fgc.cat/carnet-de-pensionista/" class="vc_column-link smooth-scroll" aria-label="Enlla莽"></a></div><div class="vc_col-sm-1/5 wpb_column vc_column_container faqs_destacats_3 has-link"><div class="vc_column-inner us_custom_2b06c11f"><div class="wpb_wrapper"><div class="w-image us_custom_8d5aa4e2 align_center"><div class="w-image-h"><img decoding="async" width="96" height="96" src="https://www.fgc.cat/wp-content/uploads/2020/06/comunic.png" class="attachment-large size-large" alt="Logo comunicaci贸" loading="lazy" /></div></div><div class="wpb_text_column"><div class="wpb_wrapper"><h2>A partir de quina edat s鈥檋a de comprar bitllet?</h2> </div></div></div></div><a title="Edat que s鈥檋a de comprar bitllet" href="/fgc-faq/a-partir-de-quina-edat-sha-de-comprar-bitllet/" class="vc_column-link smooth-scroll"></a></div><div class="vc_col-sm-1/5 wpb_column vc_column_container faqs_destacats_4 has-link"><div class="vc_column-inner us_custom_2b06c11f"><div class="wpb_wrapper"><div class="w-image us_custom_8d5aa4e2 align_center"><div class="w-image-h"><img decoding="async" width="96" height="96" src="https://www.fgc.cat/wp-content/uploads/2020/06/comunic.png" class="attachment-large size-large" alt="Logo comunicaci贸" loading="lazy" /></div></div><div class="wpb_text_column"><div class="wpb_wrapper"><h2>La meva targeta no funciona. Qu猫 puc fer?</h2> </div></div></div></div><a title="Qu猫 fer si la tarjeta FGC no funciona" href="/fgc-faq/la-meva-tarjeta-no-funciona-que-puc-fer/" class="vc_column-link smooth-scroll"></a></div><div class="vc_col-sm-1/5 wpb_column vc_column_container faqs_destacats_5 has-link"><div class="vc_column-inner us_custom_2b06c11f"><div class="wpb_wrapper"><div class="w-image us_custom_8d5aa4e2 align_center"><div class="w-image-h"><img decoding="async" width="96" height="96" src="https://www.fgc.cat/wp-content/uploads/2020/06/comunic.png" class="attachment-large size-large" alt="Logo comunicaci贸" loading="lazy" /></div></div><div class="wpb_text_column"><div class="wpb_wrapper"><h2>On puc obtenir informaci贸 sobre la T-mobilitat?</h2> </div></div></div></div><a title="On puc obtenir informaci贸 sobre la T-mobilitat?" href="https://www.fgc.cat/t-mobilitat/" class="vc_column-link smooth-scroll"></a></div></div></div></div></div></div></div></section><section class="l-section wpb_row us_custom_e645dbf4 height_medium"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column us_custom_eb849559"><div class="wpb_wrapper"><h2>Categories</h2> </div></div></div></div></div></div></div></section><section class="l-section wpb_row us_custom_43d836d8 height_medium"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default" style="--additional-gap:10px;"><div class="vc_col-sm-3 wpb_column vc_column_container panel_faq_div has_bg_color" id="bitllets_i_tarifes_div"><div class="vc_column-inner us_custom_878e1959"><div class="wpb_wrapper"><div class="vc_empty_space vc_custom_1591610792448" style="height: 225px"><span class="vc_empty_space_inner"></span></div><div class="wpb_text_column us_custom_804b1623"><div class="wpb_wrapper"><h3 style="font-size: 25px;">Bitllets i tarifes</h3> </div></div><div class="w-image us_custom_45b0ca4c align_none"><div class="w-image-h"><img decoding="async" width="45" height="45" src="https://www.fgc.cat/wp-content/uploads/2020/06/right.png" class="attachment-large size-large" alt="Logo fletxa dreta negra" loading="lazy" /></div></div></div></div></div><div class="vc_col-sm-3 wpb_column vc_column_container panel_faq_div has_bg_color" id="pensionistes_div"><div class="vc_column-inner us_custom_878e1959"><div class="wpb_wrapper"><div class="vc_empty_space vc_custom_1591710677238" style="height: 225px"><span class="vc_empty_space_inner"></span></div><div class="wpb_text_column us_custom_804b1623"><div class="wpb_wrapper"><h3 style="font-size: 25px;">Pensionistes</h3> </div></div><div class="w-image us_custom_45b0ca4c align_none"><div class="w-image-h"><img decoding="async" width="45" height="45" src="https://www.fgc.cat/wp-content/uploads/2020/06/right.png" class="attachment-large size-large" alt="Logo fletxa dreta negra" loading="lazy" /></div></div></div></div></div><div class="vc_col-sm-3 wpb_column vc_column_container panel_faq_div has_bg_color" id="condicions_dus_del_servei_div"><div class="vc_column-inner us_custom_878e1959"><div class="wpb_wrapper"><div class="vc_empty_space vc_custom_1591615996771" style="height: 225px"><span class="vc_empty_space_inner"></span></div><div class="wpb_text_column us_custom_804b1623"><div class="wpb_wrapper"><h3 style="font-size: 25px;">Condicions d鈥櫭簊 del servei</h3> </div></div><div class="w-image us_custom_45b0ca4c align_none"><div class="w-image-h"><img decoding="async" width="45" height="45" src="https://www.fgc.cat/wp-content/uploads/2020/06/right.png" class="attachment-large size-large" alt="Logo fletxa dreta negra" loading="lazy" /></div></div></div></div></div><div class="vc_col-sm-3 wpb_column vc_column_container panel_faq_div has_bg_color" id="perdua_o_robatori_div"><div class="vc_column-inner us_custom_878e1959"><div class="wpb_wrapper"><div class="vc_empty_space vc_custom_1591617286357" style="height: 225px"><span class="vc_empty_space_inner"></span></div><div class="wpb_text_column us_custom_804b1623"><div class="wpb_wrapper"><h3 style="font-size: 25px;">Atenci贸 al Client</h3> </div></div><div class="w-image us_custom_45b0ca4c align_none"><div class="w-image-h"><img decoding="async" width="45" height="45" src="https://www.fgc.cat/wp-content/uploads/2020/06/right.png" class="attachment-large size-large" alt="Logo fletxa dreta negra" loading="lazy" /></div></div></div></div></div></div></div></section><section class="l-section wpb_row us_custom_cbda8629 panel_faq height_medium" id="bitllets_i_tarifes_panel"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container has_bg_color"><div class="vc_column-inner us_custom_4fb9e5a3"><div class="wpb_wrapper"><div class="w-grid 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