Tecnología de IA corporativa – IA Freddy

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/de/freddy-ai"> Deutsch </option> <option value="Nederlands" lang="nl" data-link=" /nl/freddy-ai8"> Nederlands </option> <option value="Français" lang="fr" data-link=" /fr/freddy-ai1"> Français </option> <option value="Svenska" lang="sv-SE" data-link=" /se/freddy-ai0"> Svenska </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam/freddy-ai1"> Español (América Latina) </option> <option value="Português (Brasil)" lang="pt-br" data-link=" /br/freddy-ai6"> Português (Brasil) </option> <option value="日本語" lang="ja" data-link=" /jp/freddy-ai"> 日本語 </option> <option value="한국어" lang="ko" data-link=" /ko/freddy-ai"> 한국어 </option> <option value="简体中文" lang="zh-CN" data-link=" /cn/freddy-ai"> 简体中文 </option> <option value="ภาษาไทย" lang="th" data-link=" /th/freddy-ai"> ภาษาไทย </option> <option value="Polski" lang="pl" data-link=" /pl/freddy-ai"> Polski </option> <option value="繁體中文" lang="zh-HK" data-link=" /hk/freddy-ai"> 繁體中文 </option> <option value="Türkçe" lang="tr" data-link=" /tr/freddy-ai"> Türkçe </option> </select> </form>  </li> </ul> </div> </div> <script type="text/javascript"> FW.onLoad(function () { if (window.innerWidth <= 960) { FW.$('.nav-label:not(.nav-secondary-item .nav-label), .hide-in-mobile a, .lang-selector select, .nav-secondary-item .nav-sub-label').attr('tabindex', -1); }; }); </script> <div class="nav-secondary-wrapper"> <div class="nav-secondary l-page"> <div class="nav-secondary-item caps-heading-12 has-sub-menu"> <div class="nav-secondary-label nav-secondary-buckets suppressed"> <a href="#" class="nav-label" role="button" aria-expanded="false" aria-haspopup="true" tabindex="0">Menu</a> <span class="nav-sub-toggle icon-arrow-down" aria-hidden="true"></span> <span class="nav-sub-label">IA Freddy</span> </div> <ul class="l-nav-list nav-sub-menu "> <li class="menu-line" role="none"></li> <li class="nav-sub-item active"> <a class="nav-sub-label " href="/es/freddy-ai/" rel=" " > <span>IA Freddy</span> </a> </li> <li class="nav-sub-item "> <a class="nav-sub-label " href="/es/freddy-ai/freddy-ai-skills/" rel=" " > <span>Freddy AI Skills</span> </a> </li> </ul> </div> </div> </div> </nav> <script type="text/javascript"> // Activate the navigation elements FW.onLoad(function () { FW.navigation.navLoader(); }); </script> </header> <a class="main__anchor" id="main-content"></a> <section class="banner-right first-fold gradient-light " id ="119591884031883" > <div class="l-page container pb-lg l-home banner-right-image"> <div class="row "> <div class="col-md-5 mobile-center-desktop-left-align mb-lg banner-text-content "> <div class="align-center"> <div class="lazy-image-wrapper loaded " style=""> <img class="original-image fadeIn width-auto " alt="neo new 300x" title="" src="https://website-assets-fw.freshworks.com/attachments/ckta1erz5027enffzimq48t8o-neo-new-300x.one-half.png" srcset="" fetchpriority="high" /> </div> </div> <h1>Diga hola a la IA Freddy</h1> <p class="sub-text">Lleve su soporte al cliente al siguiente nivel, tome decisiones de negocios más inteligentes y aumente la productividad de los empleados con la IA Freddy, el motor de IA corporativa de Freshworks Neo.</p> </div> <div class="col-md-7 "> <div class="lazy-image-wrapper loaded " style=""> <img class="original-image fadeIn " alt="Freddy AI Unleashed" title="" src="https://website-assets-fw.freshworks.com/attachments/ckcos7jhh01dpacfzashhtcwk-1-copy-4x.one-half.png" srcset="" fetchpriority="high" /> </div> </div> </div> </div> </section> <section id="" class="section-content-grid pb-xl " data-scroll-target=""> <div class="l-page container l-grid"> <div class="l-section-heading"> <h2 class="align-center">La ventaja de Freshworks Neo</h2> <p class="align-center">La IA Freddy aprovecha la flexibilidad, la extensibilidad y la escala de Freshworks Neo.</p> </div> <div class="row"> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckbcdevkh0714rqg1tvyrzmaq-group-3.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Altamente personalizable y adaptable</h6> <p>Las habilidades de la IA Freddy están creadas para aprender y adaptarse constantemente a sus necesidades comerciales, ofreciendo una personalización de talla corporativa sin la complejidad ni los precios respectivos.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckbcdgn8a06ydznfz8pkwkpuy-group-8.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Implementación rápida en su negocio</h6> <p>Las habilidades de la IA Freddy se despliegan fácilmente, son fáciles de usar, son altamente personalizable y le ayudan a tener una interacción con clientes proactiva y basada en la intención desde el primer momento.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckbcdhswz071kznfzs3hvhm8x-asset-570.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Escala y precisión</h6> <p>Los más de 30.000 modelos de aprendizaje automático de la IA Freddy están formados con diferentes macrodatos (<em>big data</em>), y junto con modelos de NLP, proporcionan unas prestaciones extremadamente enfocadas en los casos de uso de ventas, soporte y marketing.</p> </div> </div> </div> </div> </section> <section id="" class="l-section section-light-bg casestudy-resource-section " data-scroll-target="" > <div id="" class="l-page container align-center "> <div class="l-section-heading align-center"> <h2 class="align-center">La IA Freddy aumenta el rendimiento de sus diferentes equipos</h2> </div> <div class="row" id="resource-card-row-67595412713790"> <span class="card-item " href="/es/freddy-ai-for-cx/" target = "_blank" data-filter="card-item"> <div class="card-box col-sm-4 col-md-4 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/ckca6l04q154uy0g1g4p2ukzx-artboard-31-copy-2-3x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckca6l04q154uy0g1g4p2ukzx-artboard-31-copy-2-3x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckca6l04q154uy0g1g4p2ukzx-artboard-31-copy-2-3x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckca6l04q154uy0g1g4p2ukzx-artboard-31-copy-2-3x.one-sixth.png 2x" alt="artboard 31 copy 2 3x" /> <img class="original-image fadeIn resources-box-image " alt="artboard 31 copy 2 3x" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right course-card"> <h5 class="resource-heading-dark">IA Freddy para CX</h5> <p>Utilice la IA Freddy para crear resoluciones sin interacción excepcionales sin comprometer el elemento humano.</p> <div class="pt-sm"> <a title="" class="button button--ghost button--small " rel="noopener" role="button" target="_blank" href="/es/freddy-ai-for-cx/"> MÁS INFORMACIÓN</a> </div> </div> </div> </div> </span> <span class="card-item " href="https://www.freshworks.com/es/crm/freddy-ai/" target = "_blank" data-filter="card-item"> <div class="card-box col-sm-4 col-md-4 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/ckca6o0c8v85drqfzm43q96kv-artboard-31-copy-3x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckca6o0c8v85drqfzm43q96kv-artboard-31-copy-3x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckca6o0c8v85drqfzm43q96kv-artboard-31-copy-3x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckca6o0c8v85drqfzm43q96kv-artboard-31-copy-3x.one-sixth.png 2x" alt="artboard 31 copy 3x" /> <img class="original-image fadeIn resources-box-image " alt="artboard 31 copy 3x" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right course-card"> <h5 class="resource-heading-dark">IA Freddy para CRM</h5> <p>Permita a sus agentes de venta proporcionar interacciones con clientes altamente personalizables con información accionable basada en IA.</p> <div class="pt-sm"> <a title="" class="button button--ghost button--small " rel="noopener" role="button" target="_blank" href="https://www.freshworks.com/es/crm/freddy-ai/"> MÁS INFORMACIÓN</a> </div> </div> </div> </div> </span> <span class="card-item " href="https://www.freshworks.com/es/freshservice/freddy-ai-for-service/" target = "_blank" data-filter="card-item"> <div class="card-box col-sm-4 col-md-4 resource-casestudy"> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/ckca6ps7yka04zog1sh94vhkd-artboard-31-3x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckca6ps7yka04zog1sh94vhkd-artboard-31-3x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckca6ps7yka04zog1sh94vhkd-artboard-31-3x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckca6ps7yka04zog1sh94vhkd-artboard-31-3x.one-sixth.png 2x" alt="artboard 31 3x" /> <img class="original-image fadeIn resources-box-image " alt="artboard 31 3x" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right course-card"> <h5 class="resource-heading-dark">IA Freddy para ITSM</h5> <p>Empodere a sus agentes informáticos con recomendaciones de IA inteligentes que les ayudan a reducir los tiempos operativos y a mejorar su productividad.</p> <div class="pt-sm"> <a title="" class="button button--ghost button--small " rel="noopener" role="button" target="_blank" href="https://www.freshworks.com/es/freshservice/freddy-ai-for-service/"> MÁS INFORMACIÓN</a> </div> </div> </div> </div> </span> </div> </div> </section> <section id="173321571061300" class="section-bucket section-text-media l-section "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-19065372816743" class=" feature-screenshot-right__content col-md-6"> <h2 class="feature-heading">Trabaje de un modo más inteligente y más rápido</h2> <p>La inteligencia artificial de Freddy trabaja para hacer que usted sea el verdadero genio. Desde proporcionar sugerencias precisas e instantáneas a sus clientes hasta liberar el tiempo de sus agentes para tareas más estratégicas, la IA Freddy le empodera para que haga su mejor trabajo.</p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ckbc5bkf305xprqg1h6rs8wba-2-3x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckbc5bkf305xprqg1h6rs8wba-2-3x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckbc5bkf305xprqg1h6rs8wba-2-3x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckbc5bkf305xprqg1h6rs8wba-2-3x.one-sixth.png 2x" alt="2 3x" /> <img class="original-image fadeIn " alt="2 3x" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-19065372816743'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="102259726926167" class="section-bucket section-text-media l-section section-light-bg "> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-12132509974291" class=" feature-screenshot-left__content col-md-6"> <h2 class="feature-heading">Prediga problemas y automatice la resolución</h2> <p>Las predicciones basadas en el aprendizaje automático de Freddy eliminan las conjeturas en su trabajo. Freddy analiza interacciones pasadas para elegir la mejor respuesta posible para una resolución instantánea o transferir la conversación a un agente humano.</p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ckcaexdd7w554nvfz9vsza35p-3-3x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckcaexdd7w554nvfz9vsza35p-3-3x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckcaexdd7w554nvfz9vsza35p-3-3x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckcaexdd7w554nvfz9vsza35p-3-3x.one-sixth.png 2x" alt="3 3x" /> <img class="original-image fadeIn " alt="3 3x" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-12132509974291'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="116125452611138" class="section-bucket section-text-media l-section "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-25998235659210" class=" feature-screenshot-right__content col-md-6"> <h2 class="feature-heading">Descubra oportunidades y tome mejores decisiones</h2> <p>Freddy es su asistente de venta personal. Combina la IA y la analítica para proporcionar información valiosa en tiempo real, analiza los datos de su CRM para realizar pronósticos precisos y automatiza la mayoría de las tareas rutinarias para que su equipo de venta siempre pueda estar cerrando ventas.</p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ckbc4wowj05y6z5fzue9lxu35-4-3x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ckbc4wowj05y6z5fzue9lxu35-4-3x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ckbc4wowj05y6z5fzue9lxu35-4-3x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ckbc4wowj05y6z5fzue9lxu35-4-3x.one-sixth.png 2x" alt="A developer is building an app using components from a library in the developer platform." /> <img class="original-image fadeIn " alt="A developer is building an app using components from a library in the developer platform." title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-25998235659210'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? 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