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6 Examples of Retail Gamification to Boost Engagement and Sales (2023) - Shopify New Zealand
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online</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/channels"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell across channels<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Reach millions of shoppers and boost sales</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/pos"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell in person<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Point of Sale (POS)</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/markets"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell globally<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">International sales</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/plus/solutions/b2b-ecommerce"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell wholesale & direct<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Business-to-business (B2B)</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/payments"><div class="text-base font-medium"><span class="inline-block arrow-animation">Accept online payments<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Set up forms of payment</div></a></li></ul></div><div class="col-span-3 col-start-7 pt-8 -translate-y-[30px]" data-background="white"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="m12.75 19.25 5.5-5.5m1 2.5v-3.5h-3.5m-2 14.5h.5a1 1 0 0 0 1-1v-2.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v2.5a1 1 0 0 0 1 1Zm6 0h.5a1 1 0 0 0 1-1v-5.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v5.5a1 1 0 0 0 1 1Zm6 0h.5a1 1 0 0 0 1-1v-12.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v12.5a1 1 0 0 0 1 1ZM39.25 20c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#market_svg__a)" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Market" class="font-bold text-t7 inline-block">Market</span></div><ul class="pb-2" aria-labelledby="subNavItem-Market"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/marketing"><div class="text-base font-medium"><span class="inline-block arrow-animation">Market your business<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Reach & retain customers</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/facebook-instagram"><div class="text-base font-medium"><span class="inline-block arrow-animation">Market across social<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Social media integrations</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/email-marketing"><div class="text-base font-medium"><span class="inline-block arrow-animation">Nurture customers<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Shopify Email</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/segmentation"><div class="text-base font-medium"><span class="inline-block arrow-animation">Know your audience<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Gain customer insights</div></a></li></ul></div><div class="col-span-3 col-start-10 pt-8 -translate-y-[30px]" data-background="white"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="M12.75 15.75c0 1.243.75 2.5 2.25 2.5s2.5-1.257 2.5-2.5c0 1.243 1 2.5 2.5 2.5s2.5-1.257 2.5-2.5c0 1.243 1 2.5 2.5 2.5s2.25-1.257 2.25-2.5m-12.5 11.5h10.5a2 2 0 0 0 2-2v-9.067a2 2 0 0 0-.179-.827l-.538-1.184A2 2 0 0 0 24.713 13h-9.425a2 2 0 0 0-1.82 1.172l-.538 1.184a2 2 0 0 0-.18.827v9.067a2 2 0 0 0 2 2Zm3-3.5a2 2 0 0 1 2-2h.5a2 2 0 0 1 2 2v3.5h-4.5v-3.5ZM39.25 20c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#manage_svg__a)" stroke-width="1.5" stroke-linecap="round"></path></g></svg></span><span id="subNavItem-Manage" class="font-bold text-t7 inline-block">Manage</span></div><ul class="pb-2" aria-labelledby="subNavItem-Manage"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/manage"><div class="text-base font-medium"><span class="inline-block arrow-animation">Manage your business<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Track sales, orders & analytics</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/analytics"><div class="text-base font-medium"><span class="inline-block arrow-animation">Measure your performance<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Analytics and Reporting</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/orders"><div class="text-base font-medium"><span class="inline-block arrow-animation">Manage your stock & orders<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Inventory & order management</div></a></li></ul></div></div></div><div class="absolute bottom-0 inset-x-0 overflow-hidden z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-12 col-start-1 scheme-white:bg-shade-10 scheme-transparent-light:bg-shade-10 scheme-black:bg-shade-90 scheme-transparent-dark:bg-shade-90 relative after:absolute after:left-full after:top-[-1px] after:w-[100vw] after:h-[calc(100%+1px)] scheme-white:after:bg-shade-10 scheme-transparent-light:after:bg-shade-10 scheme-black:after:bg-shade-90 scheme-transparent-dark:after:bg-shade-90 scheme-black:text-white scheme-transparent-dark:text-white -ml-[var(--margin)] -mt-8 md:mt-0 pl-[var(--margin)] pt-6 before:content-[''] before:absolute before:right-full before:top-[-1px] before:w-[100vw] before:h-[calc(100%+1px)] scheme-white:before:bg-shade-10 scheme-transparent-light:before:bg-shade-10 scheme-black:before:bg-shade-90 scheme-transparent-dark:before:bg-shade-90 border-t scheme-white:border-shade-20 scheme-transparent-light:border-shade-20 scheme-black:border-shade-70 scheme-transparent-dark:border-shade-70 before:border-t scheme-white:before:border-shade-20 scheme-transparent-light:before:border-shade-20 scheme-black:before:border-shade-70 scheme-transparent-dark:before:border-shade-70 after:border-t scheme-white:after:border-shade-20 scheme-transparent-light:after:border-shade-20 scheme-black:after:border-shade-70 scheme-transparent-dark:after:border-shade-70 -translate-y-[30px]" data-background="white"><ul class="grid grid-cols-12 gap-x-gutter gap-y-0 pb-0"><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-black hover:text-black" href="https://shopify.dev" aria-label="External source: Shopify Developers . Build with Shopify's powerful APIs"><div class="text-base font-medium"><span class="inline-block arrow-animation">Shopify Developers<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Build with Shopify's powerful APIs</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-black hover:text-black" href="/nz/plus"><div class="text-base font-medium"><span class="inline-block arrow-animation">Plus<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">A commerce solution for growing digital brands</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-black hover:text-black" href="/nz/products"><div class="text-base font-medium"><span class="inline-block arrow-animation">All Products<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Explore all Shopify products & features</div></a></li></ul></div></div></div></div></li><li class="mr-8 text-base"><div class="flex h-full"><a class="flex items-center hover:underline text-black hover:text-black" href="/nz/pricing">Pricing</a></div></li><li class="mr-8 text-base"><div class="relative flex h-full after:content[""] after:block after:h-[3px] after:w-full after:absolute after:bottom-0 after:scale-0 after:origin-left after:transition-transform after:duration-[350ms] after:ease-[bezier(0.66, 0.66, 0.34, 1.00)] after:motion-reduce:transition-none hover:underline after:bg-black text-black"><button type="button" class="bg-transparent whitespace-nowrap" data-component-name="Resources-toggle-open" aria-controls="ResourcesDesktopMenu" aria-expanded="false" aria-haspopup="true"><span class="mr-3">Resources</span><div aria-hidden="true" class="relative inline-block h-[7px] w-3 cursor-pointer"><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-black bg-black -translate-x-[3px] rotate-[135deg]"></div><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-black bg-black -rotate-[135deg]"></div></div></button></div><div id="ResourcesDesktopMenu" class="absolute inset-x-0 top-global-header z-[21] transition-transform duration-[452ms] ease-[cubic-bezier(0.26,1.00,0.48,1.00)] motion-reduce:transition-none before:absolute before:inset-x-0 before:top-0 before:w-full before:h-full before:left-0 before:shadow-xl before:pointer-events-none before:z-10 bg-white text-black bg-white text-black opacity-0 pointer-events-none -translate-y-[10px]"><div class="relative no-scrollbar overflow-y-auto overflow-x-clip max-h-[calc(100vh-72px)] z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-3 col-start-1 pt-8 -translate-y-[30px]" data-background="white"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#help-and-support_svg__a)"><circle cx="20" cy="20" r="19.25" stroke="currentColor" stroke-width="1.5"></circle><path d="M20 20v6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M20 16.5a1.5 1.5 0 1 0 0-3 1.5 1.5 0 0 0 0 3Z" fill="currentColor"></path></g></svg></span><span id="subNavItem-Help and support" class="font-bold text-t7 inline-block">Help and support</span></div><ul class="pb-2" aria-labelledby="subNavItem-Help and support"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://help.shopify.com/en/" aria-label="External source: Help and support . Get 24/7 support"><div class="text-base font-medium"><span class="inline-block arrow-animation">Help and support<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Get 24/7 support</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog/topics/guides"><div class="text-base font-medium"><span class="inline-block arrow-animation">How-to guides<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Read in-depth business guides</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog"><div class="text-base font-medium"><span class="inline-block arrow-animation">Shopify blog<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Business strategy tips</div></a></li></ul></div><div class="col-span-6 col-start-4 pt-8 -translate-y-[30px]" data-background="white"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)" stroke="currentColor" stroke-width="1.5"><circle cx="20" cy="20" r="19.25"></circle><path d="m22.023 15.04 3 3M12.75 27.25l4.25-1 9.95-9.95a1 1 0 0 0 0-1.413l-1.837-1.836a1 1 0 0 0-1.414 0L13.75 23l-1 4.25Z" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Popular topics" class="font-bold text-t7 inline-block">Popular topics</span></div><ul class="pb-2 columns-2" aria-labelledby="subNavItem-Popular topics"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog/what-is-shopify"><div class="text-base font-medium"><span class="inline-block arrow-animation">What is Shopify?<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">How our commerce platform works</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/editions"><div class="text-base font-medium"><span class="inline-block arrow-animation">Shopify Editions<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">New, innovative Shopify products</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog/topics/founder-stories"><div class="text-base font-medium"><span class="inline-block arrow-animation">Founder stories<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Learn from successful merchants</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog/how-to-build-a-brand"><div class="text-base font-medium"><span class="inline-block arrow-animation">Branding<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Build your brand from scratch</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog/marketing-plan"><div class="text-base font-medium"><span class="inline-block arrow-animation">Marketing<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Build a marketing plan</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog/ecommerce-seo-beginners-guide"><div class="text-base font-medium"><span class="inline-block arrow-animation">Ecommerce SEO<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Improve your search ranking</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog/topics/social-media-optimization"><div class="text-base font-medium"><span class="inline-block arrow-animation">Social media strategy<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Turn social into sales</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog/how-to-scale-small-business"><div class="text-base font-medium"><span class="inline-block arrow-animation">Business growth<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Scale your business</div></a></li></ul></div><div class="col-span-3 col-start-10 pt-8 scheme-white:bg-shade-10 scheme-transparent-light:bg-shade-10 scheme-black:bg-shade-90 scheme-transparent-dark:bg-shade-90 pl-10 relative after:absolute after:left-full after:top-[-1px] after:w-[100vw] after:h-[calc(100%+1px)] scheme-white:after:bg-shade-10 scheme-transparent-light:after:bg-shade-10 scheme-black:after:bg-shade-90 scheme-transparent-dark:after:bg-shade-90 scheme-black:text-white scheme-transparent-dark:text-white border-l scheme-white:border-shade-20 scheme-transparent-light:border-shade-20 scheme-black:border-shade-70 scheme-transparent-dark:border-shade-70 -translate-y-[30px]" data-background="white"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)" stroke="currentColor" stroke-width="1.5"><circle cx="20" cy="20" r="19.25"></circle><path d="M16.75 16.75v-2a2 2 0 0 1 2-2h2.5a2 2 0 0 1 2 2v2m-2 4v1.5a1 1 0 0 1-1 1h-.5a1 1 0 0 1-1-1v-1.5m2.5 0a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1m2.5 0h6m-8.5 0h-6m2 6.5h10.5a2 2 0 0 0 2-2v-6.5a2 2 0 0 0-2-2h-10.5a2 2 0 0 0-2 2v6.5a2 2 0 0 0 2 2Z"></path></g></svg></span><span id="subNavItem-Essential tools" class="font-bold text-t7 inline-block">Essential tools</span></div><ul class="pb-2" aria-labelledby="subNavItem-Essential tools"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/tools/logo-maker"><div class="text-base font-medium"><span class="inline-block arrow-animation">Logo maker<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://www.shopify.com/stock-photos" aria-label="External source: Stock photography ."><div class="text-base font-medium"><span class="inline-block arrow-animation">Stock photography<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/blog/business-plan-template"><div class="text-base font-medium"><span class="inline-block arrow-animation">Business plan template<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://www.linkpop.com/" aria-label="External source: Link in bio tool ."><div class="text-base font-medium"><span class="inline-block arrow-animation">Link in bio tool<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/nz/tools/qr-code-generator"><div class="text-base font-medium"><span class="inline-block arrow-animation">QR code generator<span class="sr-only">.</span></span></div></a></li></ul></div></div></div></div></li><li class="mr-8 text-base"><div class="flex h-full"><a class="flex items-center hover:underline text-black hover:text-black" href="/nz/enterprise">Enterprise</a></div></li><li class="mr-8 text-base"><div class="relative flex h-full after:content[""] after:block after:h-[3px] after:w-full after:absolute after:bottom-0 after:scale-0 after:origin-left after:transition-transform after:duration-[350ms] after:ease-[bezier(0.66, 0.66, 0.34, 1.00)] after:motion-reduce:transition-none hover:underline after:bg-black text-black"><button type="button" class="bg-transparent whitespace-nowrap" data-component-name="What’s new-toggle-open" aria-controls="What’s newDesktopMenu" aria-expanded="false" aria-haspopup="true"><span class="mr-3">What’s new</span><div aria-hidden="true" class="relative inline-block h-[7px] w-3 cursor-pointer"><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-black bg-black -translate-x-[3px] rotate-[135deg]"></div><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-black bg-black -rotate-[135deg]"></div></div></button></div><div id="What’s newDesktopMenu" class="absolute inset-x-0 top-global-header z-[21] transition-transform duration-[452ms] ease-[cubic-bezier(0.26,1.00,0.48,1.00)] motion-reduce:transition-none before:absolute before:inset-x-0 before:top-0 before:w-full before:h-full before:left-0 before:shadow-xl before:pointer-events-none before:z-10 bg-white text-black bg-white text-black opacity-0 pointer-events-none -translate-y-[10px]"><div class="relative no-scrollbar overflow-y-auto overflow-x-clip max-h-[calc(100vh-72px)] z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-12 col-start-1 pt-8 -translate-y-[30px]" data-background="white"><ul class="grid grid-cols-12 gap-x-gutter gap-y-0 pb-0"><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="41" height="42" viewBox="0 0 41 42" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#clip0_213_1921)"><path d="M39.5 21C39.5 31.6315 30.8815 40.25 20.25 40.25C9.61852 40.25 1 31.6315 1 21C1 10.3685 9.61852 1.75 20.25 1.75C30.8815 1.75 39.5 10.3685 39.5 21Z" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><rect x="13" y="14" width="15" height="14" rx="2" stroke="currentColor" stroke-width="1.5"></rect><path d="M25 24L19 24" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M25 21L19 21" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M25 18L19 18" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M17 18L16 18" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M17 21L16 21" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M17 24L16 24" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path></g><defs><clipPath id="clip0_213_1921"><rect width="40.5" height="40.5" fill="white" transform="translate(0 0.75)"></rect></clipPath></defs></svg></span><a class="group inline-block w-full text-black hover:text-black" href="https://changelog.shopify.com" aria-label="External source: Changelog . 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tablet-xl:leading-[13px] tablet:tracking-[0.5px] tablet:font-bold pb-2"><a href="/nz/retail" class="no-underline hover:text-link-light-hover topic-link">blog</a><span class="richtext px-2.5 text-xs">|</span><a href="/nz/retail/topics/marketing" class="no-underline hover:text-link-light-hover topic-link">Marketing</a></div><h1 class="richtext font-medium tracking-[-0.02em] text-[28px] leading-9 tablet-xl:text-[40px] tablet-xl:leading-[48px]" itemProp="headline">6 Examples of Retail Gamification to Boost Engagement and Sales</h1><p class="richtext font-normal tracking-[-0.02em] text-[18px] leading-[26px] tablet-xl:text-[20px] tablet-xl:leading-7 desktop:text-[22px] desktop:leading-8 mt-4 desktop:mt-4">Retail gamification is a fun and engaging way to build brand awareness and boost sales. Read on for real-life examples to help you get started.</p><div class="lg:hidden mt-4 tablet-xl:mt-12"><div class="gap-x-1 flex flex-wrap font-bold sm:justify-center !text-lg text-legacy-gray-90"> <!-- -->by <span itemProp="author" itemscope="" itemType="https://schema.org/Person"><a href="/nz/retail/authors/lauren-ufford" class="no-underline" itemProp="url"><span itemProp="name">Lauren Ufford</span></a></span></div><div class="text-body-sm text-shade-50">Last updated<!-- --> <time>3 May 2023</time></div></div></div></div><div class="tablet:container desktop:w-9/12 desktop:mx-auto overflow-hidden flex justify-center"><img class="" src="https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434&originalWidth=1848&originalHeight=782" alt="retail gamification" loading="eager" decoding="async" width="1848" height="782" srcSet="https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434&originalWidth=1848&originalHeight=782&width=200 200w, https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434&originalWidth=1848&originalHeight=782&width=400 400w, https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434&originalWidth=1848&originalHeight=782&width=600 600w, https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434&originalWidth=1848&originalHeight=782&width=800 800w, https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434&originalWidth=1848&originalHeight=782&width=1000 1000w, https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434&originalWidth=1848&originalHeight=782&width=1200 1200w, 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[&_.pros]:tablet:flex-[1_0_calc(50%-10px)] [&_.pros]:flex-[1_0_100%] [&_.cons]:tablet:flex-[1_0_calc(50%-10px)] [&_.cons]:flex-[1_0_100%] [&_.pros_.grid-container]:grid [&_.cons_.grid-container]:grid [&_.grid-container]:gap-[5px] [&_.grid-container]:grid-cols-[15px_auto] [&_.pros_.grid-container]:p-[5px] [&_.cons_.grid-container]:p-[5px] [&_.aspect-video_iframe]:mt-0 article-content [&_.truncated-text]:relative [&_.truncated-text]:max-h-[300px] [&_.truncated-text]:overflow-hidden [&_.truncated-text]:mb-6 [&_.truncated-text::before]:absolute [&_.truncated-text::before]:content-[""] [&_.truncated-text::before]:bottom-0 [&_.truncated-text::before]:w-full [&_.truncated-text::before]:h-[150px] [&_.truncated-text::before]:bg-gradient-to-t [&_.truncated-text::before]:from-white [&_.truncated-text::before]:from-50% [&_.truncated-text::before]:to-transparent [&_.truncated-text\_\_toggle]:absolute [&_.truncated-text\_\_toggle]:bottom-0 [&_.truncated-text\_\_toggle]:w-full [&_.truncated-text\_\_toggle]:text-center [&_.marketing-code]:bg-[#f0f1f2] [&_.marketing-code]:font-bold [&_.marketing-code]:p-1 [&_.marketing-code.marketing-code--block]:p-4 [&_.marketing-code--block]:block [&_.marketing-code--block]:max-w-full [&_.marketing-code--block]:overflow-x-scroll [&_.marketing-code--block]:mb-5 [&_.partners-signup]:mt-6 [&_.partners-signup]:mb-12 [&_.partners-signup]:bg-gray-200 [&_.partners-signup]:p-3 [&_.partners-signup]:md:p-6 [&_.table]:block [&_.table]:overflow-x-scroll [&_.table]:max-w-full" itemProp="articleBody"><div class="hidden leadpage-container leadpage__image leadpage__content marketing-button hide--mobile block--bordered"></div><div> <p>You’ve carefully curated your product offerings, you’ve built your brand, and now you’re working to grow your business. If you’re looking to increase sales, build brand awareness, and boost <a href="/nz/retail/8-retail-experts-offer-their-top-tip-on-building-brand-loyalty">customer loyalty</a>, consider introducing <strong>retail gamification</strong> into your sales and marketing strategy. </p> <p>Not sure what retail gamification is and how to apply it to your business? Read on to find out.</p> <div class="marketing-block marketing-block--light marketing-block--padded my-12 border-l-2 pl-4 [&_h2]:!mt-0 [&_h2]:mb-6 [&_h2]:text-t5 [&_h3]:!mt-0 [&_h3]:mb-6 [&_h3]:text-t7 [&_h4]:!mt-0 [&_h4]:mb-6 [&_h4]:text-t8 [&_ul]:!mt-0 [&_ul]:mb-6 [&_ul:last-child]:mb-0 [&_ol]:!mt-0 [&_ol]:mb-6 [&_ol:last-child]:mb-0 [&_p]:!mt-0 [&_p]:mb-6 [&_p:last-child]:mb-0 border-retail-highlight"> <p class="heading--2">Table of Contents</p> <ul> <li><a href="#1">What is retail gamification?</a></li> <li><a href="#2">Why is retail gamification important?</a></li> <li><a href="#3">6 real-life examples of retail gamification </a></li> </ul> </div> <h2 id="1">What is retail gamification? </h2> <p>Gamification in retail is a way to reward customers (online and in person) for participating in “games” with discounts, promotions, free merchandise, or other prizes. Although it takes some time and effort to set up and execute a game, the benefits like driving foot traffic, bolstering engagement, and increasing sales can certainly outweigh the cost. </p><div id="text-cta" class="hidden lg:block"></div> <h2 id="2">Why is retail gamification important? </h2> <p>Making sure your retail business is relevant and keeping up with the competition means it’s important to experiment with new and trendings sales and marketing strategies. Retail gamification is one of them. </p> <p>The increase of smartphone usage is expected to propel the growth of the gamification market. In fact, according to the <a href="https://finance.yahoo.com/news/gamification-global-market-report-2023-141200967.html#:~:text=The%20global%20gamification%20market%20grew,least%20in%20the%20short%20term." target="_blank" rel="nofollow noopener noreferrer">Gamification Global Market Report 2023</a>, it grew from $14.87 billion in 2022 to $18.63 billion in 2023, at a compound annual growth rate (CAGR) of 25.3%. And it’s expected to grow to $46.44 billion in 2027, at a CAGR of 25.6%. </p> <h2 id="3">6 real-life examples of retail gamification</h2> <h3>1. Casper</h3> <figure> <img src="https://cdn.shopify.com/s/files/1/1246/6441/files/casper-subway-puzzles-irl-2019.jpg?v=1683156672" alt="casper gamification"> <figcaption>Photo courtesy of: <a href="https://www.adweek.com/creativity/caspers-new-subway-ads-pose-puzzles-to-get-you-thinking-about-going-back-to-bed/" rel="nofollow noopener noreferrer" target="_blank">Adweek</a></figcaption> </figure> <p>Back in 2019, mattress company <a href="https://casper.com/home-v2.html" rel="nofollow noopener noreferrer" target="_blank">Casper</a> used retail gamification to build brand awareness by placing rebus riddle ads in the New York City and Toronto subway.</p> <p>The riddles covered the entire subway car and each ad was composed of a series of pictures that spelled out a word, without any additional context. The answers were all related to the topic of a good night’s rest—something related to the brand. And the campaign encouraged consumers to visit Casper’s website for solutions to the riddles. </p> <p>This simple example of retail gamification is a great way to spark curiosity, build brand awareness, and increase website traffic with a fun game to distract subway riders from their stressful commute. The puzzles were hard enough to make you think, but short enough to solve during your commute.</p> <h3>2. eBay</h3> <p>When eBay crashed onto the ecommerce market, it brought with it one of the most iconic versions of retail gamification. It’s hard to imagine a world without eBay, but we can’t forget that it was a pioneer in the retail game. According to an <a href="http://yukaichou.com/gamification-examples/top-10-ecommerce-gamification-examples-revolutionize-shopping/" target="_blank">article by Yu-Kai Chou</a>, a renowned gamification and behavioral design expert, “If you were to just think of creating an <a href="/nz/blog/ecommerce-business-blueprint" target="_blank">ecommerce store</a>, it’s not necessarily intuitive to have a competitive bidding system, real-time feedback, and stars for leveling up that eBay introduced.”</p> <p>The thrill of placing a bid to “win” a product instead of just purchasing it has created an entire culture of outbidding other customers, snatching obscure items, and trying to find elusive, rare items for a steal.</p> <p>eBay’s bidding system is an example of retail gamification that increases time spent on site, allows you to collect user information through account signups, and delivers an exciting interaction to your customers. The competitive nature of users bidding against one another drives more transactions and gives auction winners a serious high that keeps them coming back for more.</p> <p>Consider integrating a bidding system into your <a href="/nz/blog/best-ecommerce-platforms" target="_blank">ecommerce platform</a> if you sell unique handmade items, rare collector’s pieces, vintage items, or anything that has limited stock.</p> <h3>3. Sephora</h3> <p><a href="https://www.sephora.com/" target="_blank" rel="nofollow noopener noreferrer">Sephora</a>’s “Swipe it. Shop it” campaign used retail gamification to add some fun to the usually daunting task of choosing from hundreds of beauty products.</p> <p><img src="https://cdn.shopify.com/s/files/1/1246/6441/files/swipe_480x480.png?v=1683156600" alt="sephora gamification example" style="display: block; margin-left: auto; margin-right: auto;" loading="lazy"></p> <p>Inspired by the user-friendly and familiar experience of the dating app Tinder, Sephora customers could swipe left or right depending on if they liked a specific look or not. </p> <p>This example of retail gamification helped Sephora create an enjoyable shopping experience for its customers by reducing the anxiety that usually comes with browsing an endless product catalog. It also helped the brand attract a millennial audience. </p> <p>Sephora's <a href="https://www.sephora.com/beauty/loyalty-program#BIFAQWhat" target="_blank" rel="nofollow noopener noreferrer">Beauty Insider Program</a> is another example of retail gamification. It’s a free rewards program in the US and Canada that lets customers earn points on all their purchases and then redeem those points for rewards. </p> <h3>4. Victoria’s Secret </h3> <p>The <a href="https://www.victoriassecret.com/us/the-collective" target="_blank" rel="nofollow noopener noreferrer">VS and PINK Collective</a> is a rewards program and community for Victoria’s Secret and PINK customers. </p> <p><img src="https://cdn.shopify.com/s/files/1/1246/6441/files/Vs_reward_program.png?v=1683156436" alt="reward program VS" loading="lazy"></p> <p>It’s a <a href="/nz/blog/loyalty-program">loyalty program</a> where shoppers of the main Victoria’s Secret brand and the PINK brand can experience retail gamification through earning points and rewards, getting a birthday gift, and picking their own perk once a year. </p> <p>Victoria’s Secret card holders also get special perks like earning rewards faster, three times the points on bra purchases, and an anniversary gift just for being a cardmember. In addition to all this, when you join either the Victoria’s Secret or PINK app, you also get access to the Victoria’s Secret online community.</p> <p>What can your retail business learn from Victoria’s Secret? If a major percentage of your target demographic are young and tech-savvy, consider developing a custom app with games, prizes, rewards, and special promotions to get them more engaged with the brand and to drive more sales.</p> <h3>5. Gilt </h3> <p>Luxury members-only ecommerce brand <a href="https://www.gilt.com/" target="_blank" rel="nofollow noopener noreferrer">Gilt</a> provides customers with a high-end VIP shopping experience. The exclusive deals offered on the site encourage quick sales and decisiveness in their members. Gilt sales are time sensitive and use flash sales to move merchandise quickly. According to the Gilt site: “All sales take place only on www.gilt.com and our full collection of merchandise is always available at the start of the sale, so be sure to log on early.”</p> <p>The flash sale site offers a tiered loyalty program based on points. And Gilt members accrue points via interacting with the site, referring friends, making purchases, and connecting with Gilt’s Facebook timeline (the brand found shoppers made more purchases when connected this way).</p> <p>Within this gamified luxury system, Gilt offers its Gilt Noir loyalty program—the top-tier elite of the VIP membership. According to <a href="http://yukaichou.com/gamification-examples/top-10-ecommerce-gamification-examples-revolutionize-shopping/" target="_blank">Ya-Kai Chou</a>, this status is offered to the top 1% of shoppers and gives them early access to these already-exclusive sales. “Though they cannot purchase items sooner than other Gilt members,” Chou writes, “their early access privilege allows them to survey the sale products 15 minutes ahead of time. This enables them to be aware of the more desirable products and strategize to beat the ‘competition’ to the marquee items.”</p> <p>This strategic advantage costs the retailer nothing, but rewards its most loyal members with an insider’s pass—which actually encourages even more sales. In order for your retail business to utilize this kind of gamification, you need to be offering customers a VIP experience with luxury offerings that your members are clamoring to get ahold of.</p> <h3>6. Nike </h3> <p>Capitalizing on the competitive nature of its target audience, the <a href="https://www.nike.com/nike-app" target="_blank" rel="nofollow noopener noreferrer">Nike App</a> and its sister apps, <a href="https://www.nike.com/ntc-app" target="_blank" rel="nofollow noopener noreferrer">Nike Training Club</a>, <a href="https://www.nike.com/nrc-app" target="_blank" rel="nofollow noopener noreferrer">Nike Run Club</a>, and <a href="https://www.nike.com/snkrs-app" target="_blank" rel="nofollow noopener noreferrer">SNKRS</a> bring together runners, trainers, and athletes alike—<a href="https://www.linkedin.com/pulse/lessons-from-nikes-incredible-success-apps-customer-data-subhra-das#" target="_blank" rel="nofollow noopener noreferrer">more than 300 million</a> of them in fact. </p> <p><img src="https://cdn.shopify.com/s/files/1/1246/6441/files/Nike_f47057aa-870f-4585-a4ab-f0d662726e93.png?v=1683156389" alt="Nike gamification" loading="lazy"></p> <p>The digital program allows users to post their best times, track their progress, and challenge friends and family to increase fitness and meet goals. And the rewards that Nike offers? How about early access to products and events, free shipping, customized workouts, and more.</p> <p>Nike’s apps are a place for their enthusiastic community to come together and interact with the brand, and also drive sales and engagement for the fitness brand. Plus members sign up and provide the company with invaluable customer information, including which activities they use their products with—the best kind of information for further developing the app and the product line.</p> <p>Is there an activity or passion that your target audience shares? Does this require the use of your retail product? If so, consider building a community around that with the help of an app, website, or in-person event.</p> <h2>Get started with retail gamification</h2> <p>Hopefully these examples of retail gamification have got you thinking about how your business can benefit from the introduction of some fun and games.</p> <p><strong><em>Additional research and content from </em></strong><a href="/nz/retail/search?link_search=true&q=Alexis+Damen" target="_blank"><strong><em>Alexis Damen</em></strong></a><strong><em>.</em></strong></p> <div class="clear"></div> <div id=":R0:" data-component-name="blog-read-more" class="marketing-block marketing-block--light marketing-block--padded text-body-sm text-left my-8 tablet:my-16 p-8 bg-marketingBg border-t-2 [&_h2]:text-t5 border-retail-highlight"><h2 class="!mt-0 mb-6 font-aktivgroteskextended">Read more</h2><ul class="!mt-0 !mb-0"><li class="mt-2"><a href="/nz/retail/retail-technology">Retail Technology: Upgrade Your Toolstack With These 6 Trends</a></li><li class="mt-2"><a href="/nz/retail/120042371-24-retail-blogs-every-small-business-entrepreneur-should-be-reading">24 Retail Blogs Every Small Business Entrepreneur Should Be Reading</a></li><li class="mt-2"><a href="/nz/retail/119517891-10-retail-experts-share-their-1-tip-for-marketing-and-growing-your-store">10 Retail Experts Share Their #1 Tip for Marketing and Growing Your Store</a></li><li class="mt-2"><a href="/nz/retail/in-store-demos">A Simple Guide to In Store Demos and Sampling for Retailers</a></li><li class="mt-2"><a href="/nz/retail/google-business-profile">How to Set Up and Optimize Your Google Business Profile</a></li><li class="mt-2"><a href="/nz/retail/retail-signage">How Retail Signage Works: A Retailer Guide for 2002</a></li><li class="mt-2"><a href="/nz/retail/7-essential-snapchat-tips-the-retail-pros-use">7+ Essential Snapchat Strategies the Retail Pros Use</a></li><li class="mt-2"><a href="/nz/retail/market-penetration">How to Increase Market Penetration: 9 Strategies for Retailers</a></li><li class="mt-2"><a href="/nz/retail/how-to-make-your-product-copy-more-persuasive">How to Make Your Product Copy More Persuasive</a></li><li class="mt-2"><a href="/nz/retail/brand-licensing">How to Grow Your Retail Business with Brand Licensing</a></li></ul></div><div style="text-align: left;" class="marketing-block marketing-block--light marketing-block--padded my-12 border-l-2 pl-4 [&_h2]:!mt-0 [&_h2]:mb-6 [&_h2]:text-t5 [&_h3]:!mt-0 [&_h3]:mb-6 [&_h3]:text-t7 [&_h4]:!mt-0 [&_h4]:mb-6 [&_h4]:text-t8 [&_ul]:!mt-0 [&_ul]:mb-6 [&_ul:last-child]:mb-0 [&_ol]:!mt-0 [&_ol]:mb-6 [&_ol:last-child]:mb-0 [&_p]:!mt-0 [&_p]:mb-6 [&_p:last-child]:mb-0 border-retail-highlight text-body-sm my-8 tablet:my-16 p-8 bg-marketingBg !border-l-0 border-t-2 pl-8 [&_[itemscope]]:mb-6 [&_[itemscope]:last-child]:mb-0" id="faq-section"> <div itemscope="" itemtype="https://schema.org/FAQPage"> <h2>Retail gamification FAQ</h2> <div itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 itemprop="name">How is gamification used in sales?</h3> <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text">Gamification in sales is used to engage and motivate sales teams. Gamification can take the form of sales contests, leaderboards, rewards and recognition, and even virtual currency. This encourages competition, collaboration, and recognition among team members, and can help to increase motivation and productivity. Gamification also helps to track sales performance and progress, allowing sales teams to measure their success and identify areas for improvement.</div> </div> </div> <div itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 itemprop="name">What is an example of gamification?</h3> <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text">An example of gamification is a loyalty program that awards points for customer purchases and encourages customers to reach certain point thresholds to unlock rewards, such as discounts or exclusive access to products.</div> </div> </div> </div> </div></div></div><div class="border-t tablet-xl:border-[#d4d4d8] my-16 py-6 flex tablet-xl:flex-row justify-between flex-col"><div class="flex items-center tablet-xl:justify-start tablet-xl:flex-row flex-row-reverse justify-between"><div class="self-center flex flex-col"><div class="gap-x-1 flex flex-wrap text-lg font-aktivgroteskextended leading-[18px] font-bold mb-2"> <!-- -->by <span itemProp="author" itemscope="" itemType="https://schema.org/Person"><a href="/nz/retail/authors/lauren-ufford" class="no-underline" itemProp="url"><span itemProp="name">Lauren Ufford</span></a></span></div><div class="text-body-sm text-shade-50">Last updated<!-- --> <time>3 May 2023</time></div></div></div><div class="xs:border-b tablet-xl:border-0 pb-4"><div class="font-bold text-xs font-aktivgroteskextended uppercase mt-4 tablet-xl:mt-0 tablet-xl:text-right">Share article</div><ul id=":R1bj95n5:" class="flex gap-4 mt-4" data-component-name="social"><li><a class="block h-9 w-9 fill-black hover:fill-shade-7" aria-describedby="blog-social-icon-facebook-:R1bj95n5:" href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.shopify.com%2Fnz%2Fretail%2F6-examples-of-retail-gamification-to-boost-engagement-and-sales" rel="me nofollow noopener noreferrer" target="_blank" data-component-name="social-facebook" aria-label="External 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desktop:px-8"><div class="text-left text-section-dark-text [&_span]:font-aktivgroteskextended [&_span]:text-left tablet-xl:[&_span]:text-[40px] [&_span]:leading-[48px] [&_span]:font-medium [&_span]:tracking-normal [&_p]:text-white [&_p]:text-left [&_p]:text-lg [&_p]:leading-[26px] [&_p]:font-normal [&_p]:tracking-tight [&_p]:pb-6" data-mode="dark" data-component-name="heading-group"><span class="richtext text-t2">Grow your retail business</span><p class="richtext text-body-lg pt-sm">Get exclusive behind-the-scenes merchant stories, industry trends, and tips for creating standout brick-and-mortar experiences.</p></div><div class="[&_p]:text-left [&_p]:text-xs [&_p]:leading-[18px] [&_p]:pt-xs [&_button]:mt-[3px]" data-mode="dark" data-center="false"><form method="post" action="/nz/blog/api/subscribe" class="flex w-full flex-col justify-center sm:w-[406px] [&_button]:bg-[#7BE986] items-start text-white"><div id=":Ruh5n5:" data-component-name="waitlist-form-input-wrapper" class="box-border 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Ufford","avatarUrl":"https://www.gravatar.com/avatar/1d599a97761716befba9022bd9d3e0ce?s=200\u0026d=404","isDisabledAuthor":false},"id":"gid://shopify/Article/204772942","handle":"6-examples-of-retail-gamification-to-boost-engagement-and-sales","title":"6 Examples of Retail Gamification to Boost Engagement and Sales","publishedAt":"2023-05-03T00:00:00Z","image":{"__typename":"Image","url":"https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434","altText":"retail gamification","width":1848,"height":782},"tags":["Marketing"],"contentHtml":"\u003cp\u003e\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/retail_20gamification.jpg?v=1683156111\" alt=\"retail gamification\"\u003e\u003c/p\u003e\n\u003cp\u003eYou’ve carefully curated your product offerings, you’ve built your brand, and now you’re working to grow your business. If you’re looking to increase sales, build brand awareness, and boost \u003ca href=\"https://www.shopify.com/retail/8-retail-experts-offer-their-top-tip-on-building-brand-loyalty\"\u003ecustomer loyalty\u003c/a\u003e, consider introducing \u003cstrong\u003eretail gamification\u003c/strong\u003e into your sales and marketing strategy. \u003c/p\u003e\n\u003cp\u003eNot sure what retail gamification is and how to apply it to your business? Read on to find out.\u003c/p\u003e\n\u003cdiv class=\"marketing-block marketing-block--light marketing-block--padded\"\u003e\n\u003cp class=\"heading--2\"\u003eTable of Contents\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"#1\"\u003eWhat is retail gamification?\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#2\"\u003eWhy is retail gamification important?\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#3\"\u003e6 real-life examples of retail gamification \u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv class=\"marketing-block marketing-block--light marketing-block--padded\"\u003e\n\u003cp class=\"heading--4\"\u003eUnify your sales channels with Shopify\u003c/p\u003e\n\u003cp\u003eOnly Shopify unifies your sales channels and gives you all the tools you need to manage your business, market to customers, and sell everywhere in one place.\u003c/p\u003e\n\u003cdiv data-signup=\"\"\u003e\u003c/div\u003e\n\u003c/div\u003e\n\u003chr\u003e\n\u003ch2 id=\"1\"\u003eWhat is retail gamification? \u003c/h2\u003e\n\u003cp\u003eGamification in retail is a way to reward customers (online and in person) for participating in “games” with discounts, promotions, free merchandise, or other prizes. Although it takes some time and effort to set up and execute a game, the benefits like driving foot traffic, bolstering engagement, and increasing sales can certainly outweigh the cost. \u003c/p\u003e\n\u003ch2 id=\"2\"\u003eWhy is retail gamification important? \u003c/h2\u003e\n\u003cp\u003eMaking sure your retail business is relevant and keeping up with the competition means it’s important to experiment with new and trendings sales and marketing strategies. Retail gamification is one of them. \u003c/p\u003e\n\u003cp\u003eThe increase of smartphone usage is expected to propel the growth of the gamification market. In fact, according to the \u003ca href=\"https://finance.yahoo.com/news/gamification-global-market-report-2023-141200967.html#:~:text=The%20global%20gamification%20market%20grew,least%20in%20the%20short%20term.\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eGamification Global Market Report 2023\u003c/a\u003e, it grew from $14.87 billion in 2022 to $18.63 billion in 2023, at a compound annual growth rate (CAGR) of 25.3%. And it’s expected to grow to $46.44 billion in 2027, at a CAGR of 25.6%. \u003c/p\u003e\n\u003ch2 id=\"3\"\u003e6 real-life examples of retail gamification\u003c/h2\u003e\n\u003ch3\u003e1. Casper\u003c/h3\u003e\n\u003cfigure\u003e \n\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/casper-subway-puzzles-irl-2019.jpg?v=1683156672\" alt=\"casper gamification\"\u003e\n\u003cfigcaption\u003ePhoto courtesy of: \u003ca href=\"https://www.adweek.com/creativity/caspers-new-subway-ads-pose-puzzles-to-get-you-thinking-about-going-back-to-bed/\"\u003eAdweek\u003c/a\u003e\u003c/figcaption\u003e\n\u003c/figure\u003e\n\u003cp\u003eBack in 2019, mattress company \u003ca href=\"https://casper.com/home-v2.html\"\u003eCasper\u003c/a\u003e used retail gamification to build brand awareness by placing rebus riddle ads in the New York City and Toronto subway.\u003c/p\u003e\n\u003cp\u003eThe riddles covered the entire subway car and each ad was composed of a series of pictures that spelled out a word, without any additional context. The answers were all related to the topic of a good night’s rest—something related to the brand. And the campaign encouraged consumers to visit Casper’s website for solutions to the riddles. \u003c/p\u003e\n\u003cp\u003eThis simple example of retail gamification is a great way to spark curiosity, build brand awareness, and increase website traffic with a fun game to distract subway riders from their stressful commute. The puzzles were hard enough to make you think, but short enough to solve during your commute.\u003c/p\u003e\n\u003ch3\u003e2. eBay\u003c/h3\u003e\n\u003cp\u003eWhen eBay crashed onto the ecommerce market, it brought with it one of the most iconic versions of retail gamification. It’s hard to imagine a world without eBay, but we can’t forget that it was a pioneer in the retail game. According to an \u003ca href=\"http://yukaichou.com/gamification-examples/top-10-ecommerce-gamification-examples-revolutionize-shopping/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003earticle by Yu-Kai Chou\u003c/a\u003e, a renowned gamification and behavioral design expert, “If you were to just think of creating an \u003ca href=\"https://www.shopify.com/blog/ecommerce-business-blueprint\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eecommerce store\u003c/a\u003e, it’s not necessarily intuitive to have a competitive bidding system, real-time feedback, and stars for leveling up that eBay introduced.”\u003c/p\u003e\n\u003cp\u003eThe thrill of placing a bid to “win” a product instead of just purchasing it has created an entire culture of outbidding other customers, snatching obscure items, and trying to find elusive, rare items for a steal.\u003c/p\u003e\n\u003cp\u003eeBay’s bidding system is an example of retail gamification that increases time spent on site, allows you to collect user information through account signups, and delivers an exciting interaction to your customers. The competitive nature of users bidding against one another drives more transactions and gives auction winners a serious high that keeps them coming back for more.\u003c/p\u003e\n\u003cp\u003eConsider integrating a bidding system into your \u003ca href=\"https://www.shopify.com/blog/best-ecommerce-platforms\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eecommerce platform\u003c/a\u003e if you sell unique handmade items, rare collector’s pieces, vintage items, or anything that has limited stock.\u003c/p\u003e\n\u003ch3\u003e3. Sephora\u003c/h3\u003e\n\u003cp\u003e\u003ca href=\"https://www.sephora.com/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eSephora\u003c/a\u003e’s “Swipe it. Shop it” campaign used retail gamification to add some fun to the usually daunting task of choosing from hundreds of beauty products.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/swipe_480x480.png?v=1683156600\" alt=\"sephora gamification example\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c/p\u003e\n\u003cp\u003eInspired by the user-friendly and familiar experience of the dating app Tinder, Sephora customers could swipe left or right depending on if they liked a specific look or not. \u003c/p\u003e\n\u003cp\u003eThis example of retail gamification helped Sephora create an enjoyable shopping experience for its customers by reducing the anxiety that usually comes with browsing an endless product catalog. It also helped the brand attract a millennial audience. \u003c/p\u003e\n\u003cp\u003eSephora's \u003ca href=\"https://www.sephora.com/beauty/loyalty-program#BIFAQWhat\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBeauty Insider Program\u003c/a\u003e is another example of retail gamification. It’s a free rewards program in the US and Canada that lets customers earn points on all their purchases and then redeem those points for rewards. \u003c/p\u003e\n\u003ch3\u003e4. Victoria’s Secret \u003c/h3\u003e\n\u003cp\u003eThe \u003ca href=\"https://www.victoriassecret.com/us/the-collective\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eVS and PINK Collective\u003c/a\u003e is a rewards program and community for Victoria’s Secret and PINK customers. \u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/Vs_reward_program.png?v=1683156436\" alt=\"reward program VS\"\u003e\u003c/p\u003e\n\u003cp\u003eIt’s a \u003ca href=\"https://www.shopify.com/blog/loyalty-program\"\u003eloyalty program\u003c/a\u003e where shoppers of the main Victoria’s Secret brand and the PINK brand can experience retail gamification through earning points and rewards, getting a birthday gift, and picking their own perk once a year. \u003c/p\u003e\n\u003cp\u003eVictoria’s Secret card holders also get special perks like earning rewards faster, three times the points on bra purchases, and an anniversary gift just for being a cardmember. In addition to all this, when you join either the Victoria’s Secret or PINK app, you also get access to the Victoria’s Secret online community.\u003c/p\u003e\n\u003cp\u003eWhat can your retail business learn from Victoria’s Secret? If a major percentage of your target demographic are young and tech-savvy, consider developing a custom app with games, prizes, rewards, and special promotions to get them more engaged with the brand and to drive more sales.\u003c/p\u003e\n\u003ch3\u003e5. Gilt \u003c/h3\u003e\n\u003cp\u003eLuxury members-only ecommerce brand \u003ca href=\"https://www.gilt.com/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eGilt\u003c/a\u003e provides customers with a high-end VIP shopping experience. The exclusive deals offered on the site encourage quick sales and decisiveness in their members. Gilt sales are time sensitive and use flash sales to move merchandise quickly. According to the Gilt site: “All sales take place only on www.gilt.com and our full collection of merchandise is always available at the start of the sale, so be sure to log on early.”\u003c/p\u003e\n\u003cp\u003eThe flash sale site offers a tiered loyalty program based on points. And Gilt members accrue points via interacting with the site, referring friends, making purchases, and connecting with Gilt’s Facebook timeline (the brand found shoppers made more purchases when connected this way).\u003c/p\u003e\n\u003cp\u003eWithin this gamified luxury system, Gilt offers its Gilt Noir loyalty program—the top-tier elite of the VIP membership. According to \u003ca href=\"http://yukaichou.com/gamification-examples/top-10-ecommerce-gamification-examples-revolutionize-shopping/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eYa-Kai Chou\u003c/a\u003e, this status is offered to the top 1% of shoppers and gives them early access to these already-exclusive sales. “Though they cannot purchase items sooner than other Gilt members,” Chou writes, “their early access privilege allows them to survey the sale products 15 minutes ahead of time. This enables them to be aware of the more desirable products and strategize to beat the ‘competition’ to the marquee items.”\u003c/p\u003e\n\u003cp\u003eThis strategic advantage costs the retailer nothing, but rewards its most loyal members with an insider’s pass—which actually encourages even more sales. In order for your retail business to utilize this kind of gamification, you need to be offering customers a VIP experience with luxury offerings that your members are clamoring to get ahold of.\u003c/p\u003e\n\u003ch3\u003e6. Nike \u003c/h3\u003e\n\u003cp\u003eCapitalizing on the competitive nature of its target audience, the \u003ca href=\"https://www.nike.com/nike-app\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eNike App\u003c/a\u003e and its sister apps, \u003ca href=\"https://www.nike.com/ntc-app\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eNike Training Club\u003c/a\u003e, \u003ca href=\"https://www.nike.com/nrc-app\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eNike Run Club\u003c/a\u003e, and \u003ca href=\"https://www.nike.com/snkrs-app\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eSNKRS\u003c/a\u003e bring together runners, trainers, and athletes alike—\u003ca href=\"https://www.linkedin.com/pulse/lessons-from-nikes-incredible-success-apps-customer-data-subhra-das#\" target=\"_blank\" rel=\"noopener noreferrer\"\u003emore than 300 million\u003c/a\u003e of them in fact. \u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/Nike_f47057aa-870f-4585-a4ab-f0d662726e93.png?v=1683156389\" alt=\"Nike gamification\"\u003e\u003c/p\u003e\n\u003cp\u003eThe digital program allows users to post their best times, track their progress, and challenge friends and family to increase fitness and meet goals. And the rewards that Nike offers? How about early access to products and events, free shipping, customized workouts, and more.\u003c/p\u003e\n\u003cp\u003eNike’s apps are a place for their enthusiastic community to come together and interact with the brand, and also drive sales and engagement for the fitness brand. Plus members sign up and provide the company with invaluable customer information, including which activities they use their products with—the best kind of information for further developing the app and the product line.\u003c/p\u003e\n\u003cp\u003eIs there an activity or passion that your target audience shares? Does this require the use of your retail product? If so, consider building a community around that with the help of an app, website, or in-person event.\u003c/p\u003e\n\u003ch2\u003eGet started with retail gamification\u003c/h2\u003e\n\u003cp\u003eHopefully these examples of retail gamification have got you thinking about how your business can benefit from the introduction of some fun and games.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eAdditional research and content from \u003c/em\u003e\u003c/strong\u003e\u003ca href=\"https://www.shopify.com/retail/search?link_search=true\u0026amp;q=Alexis+Damen\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cstrong\u003e\u003cem\u003eAlexis Damen\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003cstrong\u003e\u003cem\u003e.\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003chr\u003e\n\u003cdiv class=\"marketing-block marketing-block--light marketing-block--padded\"\u003e\n\u003cp class=\"heading--4\"\u003eUnify your sales channels with Shopify\u003c/p\u003e\n\u003cp\u003eOnly Shopify unifies your sales channels and gives you all the tools you need to manage your business, market to customers, and sell everywhere in one place.\u003c/p\u003e\n\u003cdiv data-signup=\"\"\u003e\u003c/div\u003e\n\u003c/div\u003e\n\u003chr\u003e\n\u003cdiv class=\"clear\"\u003e\u003c/div\u003e\n\u003cdiv style=\"text-align: left;\" class=\"marketing-block marketing-block--light marketing-block--padded\"\u003e\n\u003cdiv itemscope=\"\" itemtype=\"https://schema.org/FAQPage\"\u003e\n\u003ch2\u003eRetail gamification FAQ\u003c/h2\u003e\n\u003cdiv itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https://schema.org/Question\"\u003e\n\u003ch3 itemprop=\"name\"\u003eHow is gamification used in sales?\u003c/h3\u003e\n\u003cdiv itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https://schema.org/Answer\"\u003e\n\u003cdiv itemprop=\"text\"\u003eGamification in sales is used to engage and motivate sales teams. Gamification can take the form of sales contests, leaderboards, rewards and recognition, and even virtual currency. This encourages competition, collaboration, and recognition among team members, and can help to increase motivation and productivity. Gamification also helps to track sales performance and progress, allowing sales teams to measure their success and identify areas for improvement.\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https://schema.org/Question\"\u003e\n\u003ch3 itemprop=\"name\"\u003eWhat is an example of gamification?\u003c/h3\u003e\n\u003cdiv itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https://schema.org/Answer\"\u003e\n\u003cdiv itemprop=\"text\"\u003eAn example of gamification is a loyalty program that awards points for customer purchases and encourages customers to reach certain point thresholds to unlock rewards, such as discounts or exclusive access to products.\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e","excerpt":"Retail gamification is a fun and engaging way to build brand awareness and boost sales. Read on for real-life examples to help you get started.","excerptHtml":"\u003cp\u003e\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/retail_20gamification.jpg?v=1683156111\" alt=\"retail gamification\"\u003e\u003c/p\u003e\n\u003cp\u003eRetail gamification is a fun and engaging way to build brand awareness and boost sales. Read on for real-life examples to help you get started. \u003c/p\u003e","seo":{"__typename":"SEO","title":"6 Examples of Retail Gamification to Boost Engagement and Sales","description":"Retail gamification is a fun and engaging way to build brand awareness and boost sales. Read on for real-life examples to help you get started."},"metafields":[null,null,null,null,{"__typename":"Metafield","value":"[{\"title\":\"Retail Technology: Upgrade Your Toolstack With These 6 Trends\",\"url\":\"retail/retail-technology\"},{\"title\":\"24 Retail Blogs Every Small Business Entrepreneur Should Be Reading\",\"url\":\"retail/120042371-24-retail-blogs-every-small-business-entrepreneur-should-be-reading\"},{\"title\":\"10 Retail Experts Share Their #1 Tip for Marketing and Growing Your Store\",\"url\":\"retail/119517891-10-retail-experts-share-their-1-tip-for-marketing-and-growing-your-store\"},{\"title\":\"A Simple Guide to In Store Demos and Sampling for Retailers\",\"url\":\"retail/in-store-demos\"},{\"title\":\"How to Set Up and Optimize Your Google Business Profile\",\"url\":\"retail/google-business-profile\"},{\"title\":\"How Retail Signage Works: A Retailer Guide for 2002\",\"url\":\"retail/retail-signage\"},{\"title\":\"7+ Essential Snapchat Strategies the Retail Pros Use\",\"url\":\"retail/7-essential-snapchat-tips-the-retail-pros-use\"},{\"title\":\"How to Increase Market Penetration: 9 Strategies for Retailers\",\"url\":\"retail/market-penetration\"},{\"title\":\"How to Make Your Product Copy More Persuasive\",\"url\":\"retail/how-to-make-your-product-copy-more-persuasive\"},{\"title\":\"How to Grow Your Retail Business with Brand Licensing\",\"url\":\"retail/brand-licensing\"}]","key":"interlinkings_json"},null,{"__typename":"Metafield","value":"[{\"title\":\"Google Trends Products: Trending Products To Sell in 2024\",\"tags\":[\"Open a Retail Store\"],\"handle\":\"how-to-use-google-trends-to-start-and-run-a-retail-business\",\"imageUrl\":\"https://cdn.shopify.com/s/files/1/1246/6441/files/google_20trends_20products.png?v=1677667691\",\"imageAltText\":\"google trends products\",\"modifiedAt\":\"2023-03-01\"},{\"title\":\"How to Price Wholesale \u0026 Retail Products (2024)\",\"tags\":[\"Profitability\"],\"handle\":\"product-pricing-for-wholesale-and-retail\",\"imageUrl\":\"https://cdn.shopify.com/s/files/1/1246/6441/files/Shopify_Retail_BlogHeader_Product_Pricing_FA.jpg?v=1647455127\",\"imageAltText\":\"product pricing\",\"modifiedAt\":\"2022-03-16\"},{\"title\":\"What Is a SKU Number? How To Use Stock Keeping Units\",\"tags\":[\"Inventory Management\"],\"handle\":\"what-is-a-sku-number\",\"imageUrl\":\"https://cdn.shopify.com/s/files/1/1246/6441/files/Shopify_Retail_BlogHeader_SKU_Number_FA.jpg?v=1645195813\",\"imageAltText\":\"an illustration of three products on a shelf, each tagged with a unique SKU number.\",\"modifiedAt\":\"2023-12-01\"},{\"title\":\"How To Make Soap: Step-By-Step Guide on Making and Selling Soap (2024)\",\"tags\":[\"Open a Retail Store\"],\"handle\":\"how-to-make-soap-turning-a-necessity-into-a-diy-business\",\"imageUrl\":\"https://cdn.shopify.com/s/files/1/1246/6441/files/how_20to_20make_20soap_961e8616-2cb8-4154-869a-b103b993fb1f.png?format=webp\u0026v=1701295266\u0026width=1024\",\"imageAltText\":\"four bars of soap representing how to make soap\",\"modifiedAt\":\"2023-11-28\"},{\"title\":\"Cash on Delivery: What Is It and How Does It Work?\",\"tags\":[\"Payments \u0026 Checkout\"],\"handle\":\"cash-on-delivery\",\"imageUrl\":\"https://cdn.shopify.com/s/files/1/1246/6441/files/cash_20on_20delivery.png?format=webp\u0026v=1699643455\u0026width=1024\",\"imageAltText\":\"Alternating green trucks with stacks of silver coins on a green background.\",\"modifiedAt\":\"2023-10-27\"},{\"title\":\"Pop-Up Shop Ideas: 15 Examples of Successful Shops (2024)\",\"tags\":[\"Clicks to Bricks\"],\"handle\":\"pop-up-shop-ideas\",\"imageUrl\":\"https://cdn.shopify.com/s/files/1/1246/6441/files/Shopify_Retail_BlogHeader_PopUP_Shop_FA.jpg?v=1637277775\u0026width=1024\",\"imageAltText\":\"Pop up shop ideas\",\"modifiedAt\":\"2023-07-27\"},{\"title\":\"Inventory Management: Everything You Need to Know (2024)\",\"tags\":[\"Inventory Management\"],\"handle\":\"inventory-management\",\"imageUrl\":\"https://cdn.shopify.com/s/files/1/1246/6441/files/Shopify_Retail_BlogHeader_Inventory_management_FA.jpg?width=1024\",\"imageAltText\":\"Products on a conveyor belt, representing the concept of inventory management.\",\"modifiedAt\":\"2023-12-04\"},{\"title\":\"Impulse Buying: Why We Do It \u0026 9 Ways to Encourage It\",\"tags\":[\"Merchandising \u0026 Store Layout\"],\"handle\":\"10-tactics-for-impulse-buying\",\"imageUrl\":\"https://cdn.shopify.com/s/files/1/1246/6441/files/Woman_shopping.jpg?v=1634581723\u0026width=1024\",\"imageAltText\":\"Woman shopping\",\"modifiedAt\":\"2023-01-10\"}]","key":"popular_blog_post_json"}],"imageUrl":"https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434","imageAltText":"retail gamification","imageClass":"","modifiedAt":"3 May 2023","modifiedAtRaw":"2023-05-03T00:00:00Z"},"metaDescription":"Retail gamification is a fun and engaging way to build brand awareness and boost sales. Read on for real-life examples to help you get started.","contentHtml":"\n\u003cp\u003eYou’ve carefully curated your product offerings, you’ve built your brand, and now you’re working to grow your business. If you’re looking to increase sales, build brand awareness, and boost \u003ca href=\"/nz/retail/8-retail-experts-offer-their-top-tip-on-building-brand-loyalty\"\u003ecustomer loyalty\u003c/a\u003e, consider introducing \u003cstrong\u003eretail gamification\u003c/strong\u003e into your sales and marketing strategy.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eNot sure what retail gamification is and how to apply it to your business? Read on to find out.\u003c/p\u003e\n\u003cdiv class=\"marketing-block marketing-block--light marketing-block--padded my-12 border-l-2 pl-4 [\u0026amp;_h2]:!mt-0 [\u0026amp;_h2]:mb-6 [\u0026amp;_h2]:text-t5 [\u0026amp;_h3]:!mt-0 [\u0026amp;_h3]:mb-6 [\u0026amp;_h3]:text-t7 [\u0026amp;_h4]:!mt-0 [\u0026amp;_h4]:mb-6 [\u0026amp;_h4]:text-t8 [\u0026amp;_ul]:!mt-0 [\u0026amp;_ul]:mb-6 [\u0026amp;_ul:last-child]:mb-0 [\u0026amp;_ol]:!mt-0 [\u0026amp;_ol]:mb-6 [\u0026amp;_ol:last-child]:mb-0 [\u0026amp;_p]:!mt-0 [\u0026amp;_p]:mb-6 [\u0026amp;_p:last-child]:mb-0 border-retail-highlight\"\u003e\n\u003cp class=\"heading--2\"\u003eTable of Contents\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"#1\"\u003eWhat is retail gamification?\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#2\"\u003eWhy is retail gamification important?\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#3\"\u003e6 real-life examples of retail gamification \u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\n\n\u003ch2 id=\"1\"\u003eWhat is retail gamification?\u0026nbsp;\u003c/h2\u003e\n\u003cp\u003eGamification in retail is a way to reward customers (online and in person) for participating in “games” with discounts, promotions, free merchandise, or other prizes. Although it takes some time and effort to set up and execute a game, the benefits like driving foot traffic, bolstering engagement, and increasing sales can certainly outweigh the cost.\u0026nbsp;\u003c/p\u003e\u003cdiv id=\"text-cta\" class=\"hidden lg:block\"\u003e\u003c/div\u003e\n\u003ch2 id=\"2\"\u003eWhy is retail gamification important?\u0026nbsp;\u003c/h2\u003e\n\u003cp\u003eMaking sure your retail business is relevant and keeping up with the competition means it’s important to experiment with new and trendings sales and marketing strategies. Retail gamification is one of them.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThe increase of smartphone usage is expected to propel the growth of the gamification market. In fact, according to the \u003ca href=\"https://finance.yahoo.com/news/gamification-global-market-report-2023-141200967.html#:~:text=The%20global%20gamification%20market%20grew,least%20in%20the%20short%20term.\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003eGamification Global Market Report 2023\u003c/a\u003e, it grew from $14.87 billion in 2022 to $18.63 billion in 2023, at a compound annual growth rate (CAGR) of 25.3%. And it’s expected to grow to $46.44 billion in 2027, at a CAGR of 25.6%.\u0026nbsp;\u003c/p\u003e\n\u003ch2 id=\"3\"\u003e6 real-life examples of retail gamification\u003c/h2\u003e\n\u003ch3\u003e1. Casper\u003c/h3\u003e\n\u003cfigure\u003e \n\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/casper-subway-puzzles-irl-2019.jpg?v=1683156672\" alt=\"casper gamification\"\u003e\n\u003cfigcaption\u003ePhoto courtesy of: \u003ca href=\"https://www.adweek.com/creativity/caspers-new-subway-ads-pose-puzzles-to-get-you-thinking-about-going-back-to-bed/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eAdweek\u003c/a\u003e\u003c/figcaption\u003e\n\u003c/figure\u003e\n\u003cp\u003eBack in 2019, mattress company \u003ca href=\"https://casper.com/home-v2.html\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eCasper\u003c/a\u003e used retail gamification to build brand awareness by placing rebus riddle ads in the New York City and Toronto subway.\u003c/p\u003e\n\u003cp\u003eThe riddles covered the entire subway car and each ad was composed of a series of pictures that spelled out a word, without any additional context. The answers were all related to the topic of a good night’s rest—something related to the brand. And the campaign encouraged consumers to visit Casper’s website for solutions to the riddles.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThis simple example of retail gamification is a great way to spark curiosity, build brand awareness, and increase website traffic with a fun game to distract subway riders from their stressful commute. The puzzles were hard enough to make you think, but short enough to solve during your commute.\u003c/p\u003e\n\u003ch3\u003e2. eBay\u003c/h3\u003e\n\u003cp\u003eWhen eBay crashed onto the ecommerce market, it brought with it one of the most iconic versions of retail gamification. It’s hard to imagine a world without eBay, but we can’t forget that it was a pioneer in the retail game. According to an \u003ca href=\"http://yukaichou.com/gamification-examples/top-10-ecommerce-gamification-examples-revolutionize-shopping/\" target=\"_blank\"\u003earticle by Yu-Kai Chou\u003c/a\u003e, a renowned gamification and behavioral design expert, “If you were to just think of creating an \u003ca href=\"/nz/blog/ecommerce-business-blueprint\" target=\"_blank\"\u003eecommerce store\u003c/a\u003e, it’s not necessarily intuitive to have a competitive bidding system, real-time feedback, and stars for leveling up that eBay introduced.”\u003c/p\u003e\n\u003cp\u003eThe thrill of placing a bid to “win” a product instead of just purchasing it has created an entire culture of outbidding other customers, snatching obscure items, and trying to find elusive, rare items for a steal.\u003c/p\u003e\n\u003cp\u003eeBay’s bidding system is an example of retail gamification that increases time spent on site, allows you to collect user information through account signups, and delivers an exciting interaction to your customers. The competitive nature of users bidding against one another drives more transactions and gives auction winners a serious high that keeps them coming back for more.\u003c/p\u003e\n\u003cp\u003eConsider integrating a bidding system into your \u003ca href=\"/nz/blog/best-ecommerce-platforms\" target=\"_blank\"\u003eecommerce platform\u003c/a\u003e if you sell unique handmade items, rare collector’s pieces, vintage items, or anything that has limited stock.\u003c/p\u003e\n\u003ch3\u003e3. Sephora\u003c/h3\u003e\n\u003cp\u003e\u003ca href=\"https://www.sephora.com/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003eSephora\u003c/a\u003e’s “Swipe it. Shop it” campaign used retail gamification to add some fun to the usually daunting task of choosing from hundreds of beauty products.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/swipe_480x480.png?v=1683156600\" alt=\"sephora gamification example\" style=\"display: block; margin-left: auto; margin-right: auto;\" loading=\"lazy\"\u003e\u003c/p\u003e\n\u003cp\u003eInspired by the user-friendly and familiar experience of the dating app Tinder, Sephora customers could swipe left or right depending on if they liked a specific look or not.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThis example of retail gamification helped Sephora create an enjoyable shopping experience for its customers by reducing the anxiety that usually comes with browsing an endless product catalog. It also helped the brand attract a millennial audience.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eSephora's \u003ca href=\"https://www.sephora.com/beauty/loyalty-program#BIFAQWhat\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003eBeauty Insider Program\u003c/a\u003e is another example of retail gamification. It’s a free rewards program in the US and Canada that lets customers earn points on all their purchases and then redeem those points for rewards.\u0026nbsp;\u003c/p\u003e\n\u003ch3\u003e4. Victoria’s Secret\u0026nbsp;\u003c/h3\u003e\n\u003cp\u003eThe \u003ca href=\"https://www.victoriassecret.com/us/the-collective\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003eVS and PINK Collective\u003c/a\u003e is a rewards program and community for Victoria’s Secret and PINK customers.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/Vs_reward_program.png?v=1683156436\" alt=\"reward program VS\" loading=\"lazy\"\u003e\u003c/p\u003e\n\u003cp\u003eIt’s a \u003ca href=\"/nz/blog/loyalty-program\"\u003eloyalty program\u003c/a\u003e where shoppers of the main Victoria’s Secret brand and the PINK brand can experience retail gamification through earning points and rewards, getting a birthday gift, and picking their own perk once a year.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eVictoria’s Secret card holders also get special perks like earning rewards faster, three times the points on bra purchases, and an anniversary gift just for being a cardmember. In addition to all this, when you join either the Victoria’s Secret or PINK app, you also get access to the Victoria’s Secret online community.\u003c/p\u003e\n\u003cp\u003eWhat can your retail business learn from Victoria’s Secret? If a major percentage of your target demographic are young and tech-savvy, consider developing a custom app with games, prizes, rewards, and special promotions to get them more engaged with the brand and to drive more sales.\u003c/p\u003e\n\u003ch3\u003e5. Gilt\u0026nbsp;\u003c/h3\u003e\n\u003cp\u003eLuxury members-only ecommerce brand \u003ca href=\"https://www.gilt.com/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003eGilt\u003c/a\u003e provides customers with a high-end VIP shopping experience. The exclusive deals offered on the site encourage quick sales and decisiveness in their members. Gilt sales are time sensitive and use flash sales to move merchandise quickly. According to the Gilt site: “All sales take place only on www.gilt.com and our full collection of merchandise is always available at the start of the sale, so be sure to log on early.”\u003c/p\u003e\n\u003cp\u003eThe flash sale site offers a tiered loyalty program based on points. And Gilt members accrue points via interacting with the site, referring friends, making purchases, and connecting with Gilt’s Facebook timeline (the brand found shoppers made more purchases when connected this way).\u003c/p\u003e\n\u003cp\u003eWithin this gamified luxury system, Gilt offers its Gilt Noir loyalty program—the top-tier elite of the VIP membership. According to \u003ca href=\"http://yukaichou.com/gamification-examples/top-10-ecommerce-gamification-examples-revolutionize-shopping/\" target=\"_blank\"\u003eYa-Kai Chou\u003c/a\u003e, this status is offered to the top 1% of shoppers and gives them early access to these already-exclusive sales. “Though they cannot purchase items sooner than other Gilt members,” Chou writes, “their early access privilege allows them to survey the sale products 15 minutes ahead of time. This enables them to be aware of the more desirable products and strategize to beat the ‘competition’ to the marquee items.”\u003c/p\u003e\n\u003cp\u003eThis strategic advantage costs the retailer nothing, but rewards its most loyal members with an insider’s pass—which actually encourages even more sales. In order for your retail business to utilize this kind of gamification, you need to be offering customers a VIP experience with luxury offerings that your members are clamoring to get ahold of.\u003c/p\u003e\n\u003ch3\u003e6. Nike\u0026nbsp;\u003c/h3\u003e\n\u003cp\u003eCapitalizing on the competitive nature of its target audience, the \u003ca href=\"https://www.nike.com/nike-app\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003eNike App\u003c/a\u003e and its sister apps, \u003ca href=\"https://www.nike.com/ntc-app\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003eNike Training Club\u003c/a\u003e, \u003ca href=\"https://www.nike.com/nrc-app\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003eNike Run Club\u003c/a\u003e, and \u003ca href=\"https://www.nike.com/snkrs-app\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003eSNKRS\u003c/a\u003e bring together runners, trainers, and athletes alike—\u003ca href=\"https://www.linkedin.com/pulse/lessons-from-nikes-incredible-success-apps-customer-data-subhra-das#\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"\u003emore than 300 million\u003c/a\u003e of them in fact.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://cdn.shopify.com/s/files/1/1246/6441/files/Nike_f47057aa-870f-4585-a4ab-f0d662726e93.png?v=1683156389\" alt=\"Nike gamification\" loading=\"lazy\"\u003e\u003c/p\u003e\n\u003cp\u003eThe digital program allows users to post their best times, track their progress, and challenge friends and family to increase fitness and meet goals. And the rewards that Nike offers? How about early access to products and events, free shipping, customized workouts, and more.\u003c/p\u003e\n\u003cp\u003eNike’s apps are a place for their enthusiastic community to come together and interact with the brand, and also drive sales and engagement for the fitness brand. Plus members sign up and provide the company with invaluable customer information, including which activities they use their products with—the best kind of information for further developing the app and the product line.\u003c/p\u003e\n\u003cp\u003eIs there an activity or passion that your target audience shares? Does this require the use of your retail product? If so, consider building a community around that with the help of an app, website, or in-person event.\u003c/p\u003e\n\u003ch2\u003eGet started with retail gamification\u003c/h2\u003e\n\u003cp\u003eHopefully these examples of retail gamification have got you thinking about how your business can benefit from the introduction of some fun and games.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eAdditional research and content from \u003c/em\u003e\u003c/strong\u003e\u003ca href=\"/nz/retail/search?link_search=true\u0026amp;q=Alexis+Damen\" target=\"_blank\"\u003e\u003cstrong\u003e\u003cem\u003eAlexis Damen\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003cstrong\u003e\u003cem\u003e.\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e\n\n\n\n\u003cdiv class=\"clear\"\u003e\u003c/div\u003e\n\u003cdiv id=\":R0:\" data-component-name=\"blog-read-more\" class=\"marketing-block marketing-block--light marketing-block--padded text-body-sm text-left my-8 tablet:my-16 p-8 bg-marketingBg border-t-2 [\u0026amp;_h2]:text-t5 border-retail-highlight\"\u003e\u003ch2 class=\"!mt-0 mb-6 font-aktivgroteskextended\"\u003eRead more\u003c/h2\u003e\u003cul class=\"!mt-0 !mb-0\"\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/retail-technology\"\u003eRetail Technology: Upgrade Your Toolstack With These 6 Trends\u003c/a\u003e\u003c/li\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/120042371-24-retail-blogs-every-small-business-entrepreneur-should-be-reading\"\u003e24 Retail Blogs Every Small Business Entrepreneur Should Be Reading\u003c/a\u003e\u003c/li\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/119517891-10-retail-experts-share-their-1-tip-for-marketing-and-growing-your-store\"\u003e10 Retail Experts Share Their #1 Tip for Marketing and Growing Your Store\u003c/a\u003e\u003c/li\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/in-store-demos\"\u003eA Simple Guide to In Store Demos and Sampling for Retailers\u003c/a\u003e\u003c/li\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/google-business-profile\"\u003eHow to Set Up and Optimize Your Google Business Profile\u003c/a\u003e\u003c/li\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/retail-signage\"\u003eHow Retail Signage Works: A Retailer Guide for 2002\u003c/a\u003e\u003c/li\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/7-essential-snapchat-tips-the-retail-pros-use\"\u003e7+ Essential Snapchat Strategies the Retail Pros Use\u003c/a\u003e\u003c/li\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/market-penetration\"\u003eHow to Increase Market Penetration: 9 Strategies for Retailers\u003c/a\u003e\u003c/li\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/how-to-make-your-product-copy-more-persuasive\"\u003eHow to Make Your Product Copy More Persuasive\u003c/a\u003e\u003c/li\u003e\u003cli class=\"mt-2\"\u003e\u003ca href=\"/nz/retail/brand-licensing\"\u003eHow to Grow Your Retail Business with Brand Licensing\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv style=\"text-align: left;\" class=\"marketing-block marketing-block--light marketing-block--padded my-12 border-l-2 pl-4 [\u0026amp;_h2]:!mt-0 [\u0026amp;_h2]:mb-6 [\u0026amp;_h2]:text-t5 [\u0026amp;_h3]:!mt-0 [\u0026amp;_h3]:mb-6 [\u0026amp;_h3]:text-t7 [\u0026amp;_h4]:!mt-0 [\u0026amp;_h4]:mb-6 [\u0026amp;_h4]:text-t8 [\u0026amp;_ul]:!mt-0 [\u0026amp;_ul]:mb-6 [\u0026amp;_ul:last-child]:mb-0 [\u0026amp;_ol]:!mt-0 [\u0026amp;_ol]:mb-6 [\u0026amp;_ol:last-child]:mb-0 [\u0026amp;_p]:!mt-0 [\u0026amp;_p]:mb-6 [\u0026amp;_p:last-child]:mb-0 border-retail-highlight text-body-sm my-8 tablet:my-16 p-8 bg-marketingBg !border-l-0 border-t-2 pl-8 [\u0026amp;_[itemscope]]:mb-6 [\u0026amp;_[itemscope]:last-child]:mb-0\" id=\"faq-section\"\u003e\n\u003cdiv itemscope=\"\" itemtype=\"https://schema.org/FAQPage\"\u003e\n\u003ch2\u003eRetail gamification FAQ\u003c/h2\u003e\n\u003cdiv itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https://schema.org/Question\"\u003e\n\u003ch3 itemprop=\"name\"\u003eHow is gamification used in sales?\u003c/h3\u003e\n\u003cdiv itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https://schema.org/Answer\"\u003e\n\u003cdiv itemprop=\"text\"\u003eGamification in sales is used to engage and motivate sales teams. Gamification can take the form of sales contests, leaderboards, rewards and recognition, and even virtual currency. This encourages competition, collaboration, and recognition among team members, and can help to increase motivation and productivity. Gamification also helps to track sales performance and progress, allowing sales teams to measure their success and identify areas for improvement.\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https://schema.org/Question\"\u003e\n\u003ch3 itemprop=\"name\"\u003eWhat is an example of gamification?\u003c/h3\u003e\n\u003cdiv itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https://schema.org/Answer\"\u003e\n\u003cdiv itemprop=\"text\"\u003eAn example of gamification is a loyalty program that awards points for customer purchases and encourages customers to reach certain point thresholds to unlock rewards, such as discounts or exclusive access to products.\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e","latestArticles":[],"contentNavigationLinks":[],"blogHandle":"retail","settings":{"topSectionImages":[{"src":"https://cdn.shopify.com/b/shopify-brochure2-assets/e03803c72bfcb9c3ef83f877bc5d56f2.png?originalWidth=450\u0026originalHeight=570"},{"src":"https://cdn.shopify.com/b/shopify-brochure2-assets/4ad7ff56021b4164eb6a3ba53600f180.png?originalWidth=660\u0026originalHeight=670"},{"src":"https://cdn.shopify.com/b/shopify-brochure2-assets/d16cdb69b9913e5054d18007ecc1cdeb.png?originalWidth=888\u0026originalHeight=1037"}],"images":{"guides-modal-default":"https://cdn.shopify.com/shopifycloud/brochure/assets/content-marketing/blog/guides/default-popup-small-507879111d55acdd759b202ab869ea0b8bd0f4af9f9aaa7c540efe59b8e046db.jpg","guides-modal-photography":"https://cdn.shopify.com/b/shopify-brochure2-assets/1bd4b072dc187a774c9af650d0f16d0b.jpg","guides-modal-seo":"https://cdn.shopify.com/b/shopify-brochure2-assets/63781344c2932de6e553a54b02291692.jpg","subscription":{"image":{"en":"https://cdn.shopify.com/b/shopify-brochure2-assets/c46f986d892538f4b0a15f25692330f7.png?originalWidth=1420\u0026originalHeight=1040"}},"rightColSideBannerImg":"https://cdn.shopify.com/b/shopify-brochure2-assets/c8790c0f3c1fa91ccc845e45ce067bbe.png","articleNavigation":{"banner":{"en":"https://cdn.shopify.com/b/shopify-brochure2-assets/e570727d45209fec56c410f802faa0fe.png"}}},"subscription":{"settings":{"subscriptionId":"DE84EF61-2A02-4778-8807-F01B108DE974"}}},"shareImage":"https://cdn.shopify.com/s/files/1/1246/6441/articles/retail_20gamification.jpg?v=1727355434","availableRegions":["en-NZ","en-ca","en-gb","en-au","en-id","en-nz","en-za","en-ng","en-ph","en-sg","en-hk","en-ie","en-my"],"popularArticles":[{"title":"Google Trends Products: Trending Products To Sell in 2024","tags":["Open a Retail Store"],"handle":"how-to-use-google-trends-to-start-and-run-a-retail-business","imageUrl":"https://cdn.shopify.com/s/files/1/1246/6441/files/google_20trends_20products.png?v=1677667691","imageAltText":"google trends products","modifiedAt":"2023-03-01"},{"title":"How to Price Wholesale \u0026 Retail Products (2024)","tags":["Profitability"],"handle":"product-pricing-for-wholesale-and-retail","imageUrl":"https://cdn.shopify.com/s/files/1/1246/6441/files/Shopify_Retail_BlogHeader_Product_Pricing_FA.jpg?v=1647455127","imageAltText":"product pricing","modifiedAt":"2022-03-16"},{"title":"What Is a SKU Number? How To Use Stock Keeping Units","tags":["Inventory Management"],"handle":"what-is-a-sku-number","imageUrl":"https://cdn.shopify.com/s/files/1/1246/6441/files/Shopify_Retail_BlogHeader_SKU_Number_FA.jpg?v=1645195813","imageAltText":"an illustration of three products on a shelf, each tagged with a unique SKU number.","modifiedAt":"2023-12-01"},{"title":"How To Make Soap: Step-By-Step Guide on Making and Selling Soap (2024)","tags":["Open a Retail Store"],"handle":"how-to-make-soap-turning-a-necessity-into-a-diy-business","imageUrl":"https://cdn.shopify.com/s/files/1/1246/6441/files/how_20to_20make_20soap_961e8616-2cb8-4154-869a-b103b993fb1f.png?format=webp\u0026v=1701295266\u0026width=1024","imageAltText":"four bars of soap representing how to make soap","modifiedAt":"2023-11-28"},{"title":"Cash on Delivery: What Is It and How Does It Work?","tags":["Payments \u0026 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