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class="dcs-main-nav__waratah"> <a href="/"> <img class="nsw-header__logo" src="/themes/custom/dcs_theme/favicons/sets/standard/logo.svg" alt="NSW Government logo"> </a> </div> <button class="nsw-icon-button js-close-nav" type="button" aria-expanded="true"> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">close</span> <span class="sr-only">Close Menu</span> </button> </div> <div class="dcs-main-nav__return"> <button class="nsw-icon-button nsw-icon-button--flex js-close-sub-nav" type="button" aria-expanded="true" aria-controls="sub-nav-working-and-business"> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">keyboard_arrow_left</span> <span class="dcs-main-nav__return-text">Working and business<span class="sr-only">Back to previous menu</span></span> </button> </div> </div> <div class="dcs-main-nav__title"> <a href="/working-and-business">Working and business<span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a> </div> <div class="dcs-main-nav__sub-wrapper"> <ul class="dcs-main-nav__list dcs-main-nav__list--secondary"> <li itemprop="name"><a href="/living-in-nsw/information-for-aboriginal-people" itemprop="url" data-analytics-component="main_nav_submenu">Aboriginal information and services</a></li><li itemprop="name"><a href="/business-and-economy" itemprop="url" data-analytics-component="main_nav_submenu">Business and economy</a></li><li itemprop="name"><a href="/business-and-economy/business-advice-and-support" itemprop="url" data-analytics-component="main_nav_submenu">Business advice and support</a></li><li itemprop="name"><a href="/education-and-training" itemprop="url" data-analytics-component="main_nav_submenu">Education and training</a></li><li itemprop="name"><a href="/employment" itemprop="url" data-analytics-component="main_nav_submenu">Employment</a></li><li itemprop="name"><a href="/grants-and-funding" itemprop="url" data-analytics-component="main_nav_submenu">Grants and funding</a></li><li itemprop="name"><a href="/money-and-taxes" itemprop="url" data-analytics-component="main_nav_submenu">Money and taxes</a></li><li itemprop="name"><a href="/visas-and-migration" itemprop="url" data-analytics-component="main_nav_submenu">Visas and migration</a></li> </ul> <div class="dcs-main-nav__promoted" id="personalisation-working-and-business"> <span class="dcs-main-nav__promoted-title">Popular right now</span> <ul class="dcs-main-nav__list dcs-main-nav__list--promoted"> <li itemprop="name"><a class="dcs-main-nav__card" href="/visas-and-migration/skilled-visas/nsw-skills-lists" itemprop="url" data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">NSW skills lists</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li><li itemprop="name"><a class="dcs-main-nav__card" href="/departments-and-agencies/customer-service/careers" itemprop="url" data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">Department of Customer Service careers</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li><li itemprop="name"><a class="dcs-main-nav__card" href="/business-and-economy/licences-and-credentials/automatic-mutual-recognition" itemprop="url" data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">Working interstate</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li> </ul> </div> </div> <div class="dcs-main-nav__sub-link"> <a href="/working-and-business" class="nsw-button nsw-button--full-width nsw-button--dark">Working and business</a> </div> </div> </li> <li itemprop="name"> <a href="/whats-happening" itemprop="url"> <span>What's happening</span> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">keyboard_arrow_right</span> </a> <div class="dcs-main-nav__sub-nav dcs-main-nav__sub-nav--two-col" id="sub-nav-whats-happening" role="region" aria-label="What's happening Submenu"> <div class="dcs-main-nav__wrapper"> <div class="dcs-main-nav__header"> <div class="dcs-main-nav__waratah"> <a href="/"> <img class="nsw-header__logo" src="/themes/custom/dcs_theme/favicons/sets/standard/logo.svg" alt="NSW Government logo"> </a> </div> <button class="nsw-icon-button js-close-nav" type="button" aria-expanded="true"> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">close</span> <span class="sr-only">Close Menu</span> </button> </div> <div class="dcs-main-nav__return"> <button class="nsw-icon-button nsw-icon-button--flex js-close-sub-nav" type="button" aria-expanded="true" aria-controls="sub-nav-whats-happening"> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">keyboard_arrow_left</span> <span class="dcs-main-nav__return-text">What's happening<span class="sr-only">Back to previous menu</span></span> </button> </div> </div> <div class="dcs-main-nav__title"> <a href="/whats-happening">What's happening<span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a> </div> <div class="dcs-main-nav__sub-wrapper"> <ul class="dcs-main-nav__list dcs-main-nav__list--secondary"> <li itemprop="name"><a href="/about-nsw" itemprop="url" data-analytics-component="main_nav_submenu">About NSW</a></li><li itemprop="name"><a href="/arts-and-culture" itemprop="url" data-analytics-component="main_nav_submenu">Arts and culture</a></li><li itemprop="name"><a href="/visiting-and-exploring-nsw/nsw-events" itemprop="url" data-analytics-component="main_nav_submenu">Events in NSW</a></li><li itemprop="name"><a href="/visiting-and-exploring-nsw" itemprop="url" data-analytics-component="main_nav_submenu">Visiting and exploring NSW</a></li><li itemprop="name"><a href="/about-nsw/public-holidays" itemprop="url" data-analytics-component="main_nav_submenu">NSW public holidays</a></li><li itemprop="name"><a href="/about-nsw/school-holidays" itemprop="url" data-analytics-component="main_nav_submenu">NSW school holidays</a></li> </ul> </div> <div class="dcs-main-nav__sub-link"> <a href="/whats-happening" class="nsw-button nsw-button--full-width nsw-button--dark">What's happening</a> </div> </div> </li> <li itemprop="name"> <a href="/have-your-say" itemprop="url"> <span>Have your say</span> </a> </li> <li itemprop="name"> <a href="https://www.nsw.gov.au/easy-read" itemprop="url"> <span>Easy Read</span> </a> </li> </ul> </nav> </div> <nav role="navigation" aria-label="Breadcrumbs" class="nsw-breadcrumbs"><div class="nsw-container"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/"><span itemprop="name">Home</span><meta itemprop="position" content="1" /></a></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/departments-and-agencies"><span itemprop="name">Departments and agencies</span><meta itemprop="position" content="2" /></a></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/departments-and-agencies/transport-for-nsw"><span itemprop="name">Transport for NSW</span><meta itemprop="position" content="3" /></a></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" class="current" href="/departments-and-agencies/transport-for-nsw/contact-roads-and-waterways"><span itemprop="name">Contact Roads and Waterways</span><meta itemprop="position" content="4" /></a></li></ol></div></nav> <main> <div data-drupal-messages-fallback class="hidden"></div> <a id="main-content" tabindex="-1"></a> <div id="block-content"> <article class="node node--campaign"> <section class="layout--edge-to-edge nsw-section nsw-section--no-padding"> <div > <div class="nsw-hero-banner nsw-hero-banner--dark nsw-hero-banner--mobile-image"> <div class="nsw-hero-banner__container"> <div class="nsw-hero-banner__wrapper"> <div class="nsw-hero-banner__content"> <h1>Contact Roads and Waterways</h1> <div class="nsw-intro"> <div class="nsw-wysiwyg-content"> <p>You can contact us about Roads and Waterways matters online, by phone, in person, or by post.</p></div> </div> <div class="nsw-hero-banner__links"> <div class="nsw-hero-banner__list"> <ul><li><a href="https://www.service.nsw.gov.au/transaction/change-address-nsw-government">Update my details</a></li><li><a href="https://www.service.nsw.gov.au/service-centre">Find a service centre</a></li><li><a href="/driving-boating-and-transport/demerits-penalties-and-offences">Demerits information</a></li><li><a href="/driving-boating-and-transport/tolling">Tolls information</a></li></ul> </div> </div> </div> <div class="nsw-hero-banner__box "> <picture><source srcset="/sites/default/files/styles/hero_xxl_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=_l7KQDWD 1x, /sites/default/files/styles/hero_xxl_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=CbNLdl0p 2x" media="(min-width: 1440px)" type="image/avif" width="1164" height="776"/><source srcset="/sites/default/files/styles/hero_l_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=8uGmvQhC 1x, /sites/default/files/styles/hero_l_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=PWnxDADM 2x" media="(min-width: 1024px)" type="image/avif" width="768" height="512"/><source srcset="/sites/default/files/styles/hero_m_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=OSesVAMe 1x, /sites/default/files/styles/hero_m_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=uqf93dLp 2x" media="(min-width: 768px)" type="image/avif" width="650" height="433"/><source srcset="/sites/default/files/styles/hero_s_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=WEjrXzPq 1x, /sites/default/files/styles/hero_s_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=vGJXLAvy 2x" media="(min-width: 480px)" type="image/avif" width="767" height="511"/><source srcset="/sites/default/files/styles/hero_xs_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=sJPg6qJ1 1x, /sites/default/files/styles/hero_xs_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png.avif?itok=rrezImD9 2x" type="image/avif" width="479" height="319"/><source srcset="/sites/default/files/styles/hero_xxl_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=_l7KQDWD 1x, /sites/default/files/styles/hero_xxl_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=CbNLdl0p 2x" media="(min-width: 1440px)" type="image/png" width="1164" height="776"/><source srcset="/sites/default/files/styles/hero_l_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=8uGmvQhC 1x, /sites/default/files/styles/hero_l_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=PWnxDADM 2x" media="(min-width: 1024px)" type="image/png" width="768" height="512"/><source srcset="/sites/default/files/styles/hero_m_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=OSesVAMe 1x, /sites/default/files/styles/hero_m_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=uqf93dLp 2x" media="(min-width: 768px)" type="image/png" width="650" height="433"/><source srcset="/sites/default/files/styles/hero_s_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=WEjrXzPq 1x, /sites/default/files/styles/hero_s_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=vGJXLAvy 2x" media="(min-width: 480px)" type="image/png" width="767" height="511"/><source srcset="/sites/default/files/styles/hero_xs_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=sJPg6qJ1 1x, /sites/default/files/styles/hero_xs_x2/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=rrezImD9 2x" type="image/png" width="479" height="319"/><img loading="eager" src="/sites/default/files/styles/hero_l_x1/public/2023-02/Contact%20Page%20image%20-%20Bus%20on%20freeway.png?itok=8uGmvQhC" width="768" height="512" alt="Bus on freeway" /></picture> <div class="nsw-hero-banner__logo"></div> </div> </div> </div> </div> </div> </section> <section class="layout--full nsw-section"> <div class="nsw-container"> <div class="nsw-grid"> <div class="nsw-col"> <div class="nsw-block nsw-in-page-alert nsw-in-page-alert--info"> <span class="nsw-in-page-alert__icon dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">info</span> <div class="nsw-in-page-alert__wrapper"><div class="nsw-in-page-alert__content"><h5> Report potholes or other road surface issues </h5><div class="nsw-in-page-alert__body"><div class="nsw-wysiwyg-content"><p>Call <a href="tel:131700">131 700</a> or submit your feedback <a href="https://www.nsw.gov.au/transport-for-nsw/contact-roads-waterways/online?enquiry=issue&issue=roads&subIssue=maintenance">online</a> to report your issue.</p></div></div></div></div> </div> </div> </div> </div> </section> <section class="layout--full nsw-section"> <div class="nsw-container"> <div class="nsw-grid"> <div class="nsw-col"> <div class="nsw-block card-grid card-grid--four block--cards"> <div class="nsw-block"> <h2 class="nsw-section-title">Get in touch with us</h2> </div> <div class="nsw-block"> <div class="card-grid__cards"> <div class="nsw-card"> <div class="nsw-card__content"> <div class="nsw-card__icon"> <span class="dcs-icons pictogram notranslate" aria-hidden="true" tab-index="-1"><svg width="48" height="48" viewbox="0 0 48 48" class="nsw-pictogram" fill="none"><path d="M24.0014 40.568C26.2889 40.568 28.1434 38.7135 28.1434 36.426C28.1434 34.1384 26.2889 32.284 24.0014 32.284C21.7138 32.284 19.8594 34.1384 19.8594 36.426C19.8594 38.7135 21.7138 40.568 24.0014 40.568Z" /><path d="M44.497 15.925C39.06 10.4882 31.686 7.43387 23.9971 7.43387C16.3081 7.43387 8.93409 10.4882 3.49707 15.925L6.42606 18.854C8.73345 16.5462 11.4729 14.7156 14.4878 13.4667C17.5027 12.2177 20.7342 11.5749 23.9976 11.5749C27.261 11.5749 30.4924 12.2177 33.5074 13.4667C36.5223 14.7156 39.2617 16.5462 41.5691 18.854L42.997 17.425" class="nsw-pictogram__accent" /><path d="M10.8574 23.282L12.2864 24.711C13.8247 23.1727 15.651 21.9524 17.6609 21.1199C19.6708 20.2874 21.8249 19.8589 24.0004 19.8589C26.1759 19.8589 28.3301 20.2874 30.34 21.1199C32.3499 21.9524 34.1761 23.1727 35.7144 24.711L38.6434 21.782C34.7597 17.8986 29.4926 15.7169 24.0004 15.7169C18.5083 15.7169 13.2411 17.8986 9.35742 21.782" class="nsw-pictogram__accent" /><path d="M32.7859 27.639C30.4556 25.309 27.2952 24 23.9999 24C20.7045 24 17.5442 25.309 15.2139 27.639L18.1429 30.568C18.912 29.7988 19.8251 29.1887 20.8301 28.7724C21.835 28.3562 22.9121 28.1419 23.9999 28.1419C25.0876 28.1419 26.1647 28.3562 27.1697 28.7724C28.1746 29.1887 29.0878 29.7988 29.8569 30.568L31.2859 29.139" class="nsw-pictogram__accent" /></svg></span> </div> <h3 class="nsw-card__title is-excluded"> <a href="https://www.nsw.gov.au/transport-for-nsw/contact-roads-waterways/online" data-analytics-component="cards">Online</a> </h3> <div class="nsw-card__copy"></div> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span> </div> </div> <div class="nsw-card"> <div class="nsw-card__content"> <div class="nsw-card__icon"> <span class="dcs-icons pictogram notranslate" aria-hidden="true" tab-index="-1"><svg width="48" height="48" viewbox="0 0 48 48" class="nsw-pictogram" fill="none"><path d="M38.5002 26C38.5002 17.163 31.1101 10.8 21.9941 10.8" class="nsw-pictogram__accent" /><path d="M33 26C33 20.109 28.073 16.134 22 16.134" class="nsw-pictogram__accent" /><path d="M27.5 26C27.5 23.054 25.036 21.468 22 21.468" class="nsw-pictogram__accent" /><path d="M13.0289 12.88C13.5642 13.416 13.9515 14.0817 14.1529 14.812L15.3329 19.044C15.5408 19.7927 15.5462 20.5832 15.3487 21.3348C15.1513 22.0864 14.758 22.7721 14.2089 23.322L13.7889 23.742C13.4469 24.0839 13.2277 24.5293 13.1655 25.0089C13.1033 25.4884 13.2015 25.9751 13.4449 26.393C15.4506 29.7453 18.2546 32.5493 21.6069 34.555C22.0247 34.7984 22.5114 34.8966 22.991 34.8344C23.4705 34.7722 23.916 34.5529 24.2579 34.211L24.6779 33.791C25.2278 33.2419 25.9135 32.8486 26.6651 32.6511C27.4166 32.4537 28.2071 32.4591 28.9559 32.667L33.1879 33.847C33.9259 34.0525 34.5972 34.4478 35.1348 34.9935C35.6725 35.5392 36.0579 36.2162 36.2525 36.9572C36.4471 37.6981 36.4442 38.4772 36.2441 39.2166C36.044 39.9561 35.6536 40.6303 35.1119 41.172L33.1069 43.177C32.3945 43.8932 31.4552 44.3393 30.4499 44.439C27.6069 44.707 20.0999 44.439 11.8309 36.169C3.56189 27.899 3.2929 20.394 3.5609 17.55C3.66054 16.5444 4.10667 15.6048 4.82289 14.892L6.82289 12.892C7.64606 12.0726 8.75981 11.612 9.92125 11.6105C11.0827 11.609 12.1976 12.0668 13.0229 12.884L13.0289 12.88Z" /></svg></span> </div> <h3 class="nsw-card__title is-excluded"> <a href="https://www.nsw.gov.au/transport-for-nsw/contact-roads-waterways/phone-contacts" data-analytics-component="cards">By phone</a> </h3> <div class="nsw-card__copy"></div> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span> </div> </div> <div class="nsw-card"> <div class="nsw-card__content"> <div class="nsw-card__icon"> <span class="dcs-icons pictogram notranslate" aria-hidden="true" tab-index="-1"><svg width="48" height="48" viewbox="0 0 48 48" class="nsw-pictogram" fill="none"><path d="M34.5 31.984V45" class="nsw-pictogram__accent" /><path d="M13.5 31.984V45" class="nsw-pictogram__accent" /><path d="M7.49707 45V34.828C7.49707 29.086 10.9291 24.401 16.5731 24.139L18.0471 22.517L24.0001 26.917L21.8711 28.937L16.2351 24.246" class="nsw-pictogram__accent" /><path d="M40.5069 45V34.828C40.5069 29.086 37.0759 24.401 31.4319 24.139L29.9579 22.517L24.0039 26.917L26.1339 28.937L31.7689 24.246" class="nsw-pictogram__accent" /><path d="M24.001 20.498C28.6948 20.498 32.5 16.6929 32.5 11.999C32.5 7.30513 28.6948 3.5 24.001 3.5C19.3071 3.5 15.502 7.30513 15.502 11.999C15.502 16.6929 19.3071 20.498 24.001 20.498Z" /></svg></span> </div> <h3 class="nsw-card__title is-excluded"> <a href="https://www.service.nsw.gov.au/service-centre" 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