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href="/client-hub/your-rights-and-responsibilities/consumer-rights" class="sf-depth-3">Consumer Rights</a></li><li id="menu-399-2" class="middle odd sf-item-3 sf-depth-3 sf-no-children"><a href="/client-hub/your-rights-and-responsibilities/common-responsibilities" class="sf-depth-3">Common Responsibilities</a></li><li id="menu-400-2" class="last even sf-item-4 sf-depth-3 sf-no-children"><a href="/client-hub/your-rights-and-responsibilities/family-and-carers-rights" class="sf-depth-3">Family and Carer's Rights</a></li></ul></li></ul></li><li id="menu-442-2" class="active-trail middle odd sf-item-7 sf-depth-1 sf-total-children-4 sf-parent-children-0 sf-single-children-4 menuparent"><a href="/contact-us" class="sf-depth-1 menuparent">Contact Us</a><ul><li id="menu-515-2" class="first odd sf-item-1 sf-depth-2 sf-no-children"><a href="/contact-us/feedback" class="sf-depth-2">Feedback</a></li><li id="menu-11294-2" class="middle even sf-item-2 sf-depth-2 sf-no-children"><a href="/contact-us/find-us-map" class="sf-depth-2">Find Us on the Map</a></li><li id="menu-220923-2" class="middle odd sf-item-3 sf-depth-2 sf-no-children"><a href="/contact-us/donate" class="sf-depth-2">Donate</a></li><li id="menu-192979-2" class="active-trail last even sf-item-4 sf-depth-2 sf-no-children"><a href="/contact-us/privacy" class="sf-depth-2 active">Privacy</a></li></ul></li><li id="menu-1426938-2" class="last even sf-item-8 sf-depth-1 sf-no-children"><a href="/telehealth" class="sf-depth-1">Telehealth</a></li></ul> </section> </div> </header>  <div class="row"> <section class="col-sm-12"> <ol class="breadcrumb"><li><a href="/contact-us">Contact Us</a></li> <li class="active">Privacy</li> </ol> <a id="main-content"></a> <h1 class="page-header">Privacy</h1> <div class="region region-content"> <section id="block-system-main" class="block block-system clearfix"> <article id="node-133" class="node node-page clearfix" about="/contact-us/privacy" typeof="foaf:Document"> <header> <span property="dc:title" content="Privacy" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> </header> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>Orygen Specialist Program is a part of Melbourne Health. As such we follow the privacy policy of Melbourne Health.</p> <h2>How Melbourne Health protects your privacy</h2> <p>Melbourne Health is committed to protecting your privacy. We comply with all applicable Victorian legislation relating to confidentiality and privacy regading information relating to your health and other personal details.</p> <p>Click here to <a href="https://www.thermh.org.au/privacy">download the brochure "How Melbourne Health is Protecting Your Privacy"</a>.</p> <h2>Information collected by Melbourne Health</h2> <p>When you become a patient of Melbourne Health, a medical record is created. This includes information such as your name, address and contact details, as well as information about your health problems and the treatment you received. Every time you attend or have contact with Melbourne Health, new information is added to your record.</p> <p>In addition to complying with all relevant privacy and confidentiality legislation, Melbourne Health has strict policies and protocols with respect to the collection, use, disclosure and storage of patient information.</p> <p>We have taken measures to ensure that paper records and information stored electronically on our computer system are stored securely. Only authorised personnel have access to your information.</p> <h2>Refusing disclosure of information</h2> <p>Melbourne Health may disclose your information to other service providers outside Melbourne Health, including your own doctor and other health care and community support providers, if this is necessary for your further treatment (eg a discharge summary is usually sent to your GP). You have the right to refuse your information being disclosed to service providers outside Melbourne Health, which you can exercise by completing a Refusal of Consent to Disclosure and Use of Information form</p> <h2>Disclosing information without consent</h2> <p>There may be occasions where Melbourne Health may be obliged by, or authorised under, law to disclose patient information, regardless of the patient's consent. Examples of this include:</p> <ul> <li>Presentation of your medical record to a court when subpoenaed (in the case of legal action)</li> <li>Reporting to appropriate Government Authorities (such as registration of births, deaths, diseases and treatments)</li> <li>Reporting of information about care provided required by the Department of Human Services</li> <li>Disclosures in accordance with the provisions of Section 141 of the Health Services Act</li> </ul> <h2>Contacting patients after treatment</h2> <ul> <li>By a member of the health care team for follow up, including evaluation</li> <li>By a Melbourne Health researcher, to invite you to participate in an important research project</li> <li>By a member of our fundraising department may send you information or contact you with a request for financial support. If you do not wish for this to happen, please contact the Royal Melbourne Hospital Foundation on (03) 9342 7111.</li> </ul> <p>Other information is in our <a href="/sites/default/files/OYHfactsheets_privacy_web.pdf">Privacy and Confidentiality (PDF) factsheet</a></p> </div></div></div><div class="field field-name-field-vimeo-url field-type-text field-label-hidden"><div class="field-items"></div></div> </article> </section> </div> </section> </div> </div> <footer class="footer container"> <div class="region region-footer"> <section id="block-block-3" class="block block-block clearfix"> <div class="container orygen-footer"> <div class="row"> <div class="col-lg-6 pb-6 pb-xl-7"><img alt="Care In Mind - Orygen" src="/sites/default/files/footer/RIM-01.svg" style="width:245px" /></div> <div class="col-lg-6"> <div class="row"> <div class="col-md-6 footer-social-icons"><a href="https://www.facebook.com/OrygenAus/" target="_blank"><img src="/sites/default/files/footer/facebook-icon.svg" style="width:24px" /></a> <a href="https://au.linkedin.com/company/orygen" target="_blank"><img src="/sites/default/files/footer/linkedin-icon.svg" style="width:24px" /></a> <a href="https://twitter.com/orygen_aus" target="_blank"><img src="/sites/default/files/footer/twitter-icon.svg" style="width:24px" /></a> <a href="https://instagram.com/_orygen_" target="_blank"><img src="/sites/default/files/footer/instagram-icon.svg" style="width:24px" /></a> <a href="https://www.youtube.com/c/OrygenOrgAus" target="_blank"><img src="/sites/default/files/footer/youtube-icon.svg" style="width:24px" /></a></div> <div class="col-md-6 footer-social-icons"><img src="/sites/default/files/footer/acknowledgement-flags.png" style="width:120px" /> </div> </div> <div class="row"> <div class="col-md-6 footer-links"> <p class="first"><a href="/contact-us">Contact Us</a></p> <p><a href="/child-safety-statement-commitment">Commitment to child safety</a></p> </div> <div class="col-md-6 footer-links"> <p class="first"><a href="/contact-us/privacy">Privacy Policy</a></p> <p>漏 2024 Orygen</p> </div> </div> <div class="row"> <div class="col-md-12"> <p class="acknowledge"><strong>Orygen acknowledges</strong> the Traditional Owners of the lands we are on and pays respect to their Elders past and present. Orygen recognises and respects their cultural heritage, beliefs and relationships to Country, which continue to be important to the First Nations people living today.</p> </div> </div> </div> </div> </div>  </section> </div> </footer> <script src="http://oyh.org.au/sites/all/modules/picture/picturefill2/picturefill.min.js?v=2.3.1"></script> <script src="http://oyh.org.au/sites/all/modules/picture/picture.min.js?v=7.99"></script> <script src="http://oyh.org.au/sites/all/modules/flexslider/assets/js/flexslider.load.js?s92q23"></script> <script src="http://oyh.org.au/sites/all/themes/bootstrap/js/bootstrap.js?s92q23"></script> </body> </html>