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Policy</span><span class="vcard rich-snippet-hidden"><span class="fn"><a href="https://fluency-group.com/author/jerryadmin/" title="Posts by admin" rel="author">admin</a></span></span><span class="updated rich-snippet-hidden">2025-01-06T12:46:10+00:00</span> <div class="post-content"> <div class="fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap" style="max-width:1456px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_4 3_4 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"><div class="fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-1"><div id="comp-k96pg3q5" class="_1Q9if _3bcaz" data-testid="richTextElement" data-angle="0" data-angle-style-location="style" data-screen-in-hide="done"> <h2>COOKIES POLICY</h2> <p class="font_3">In common with most websites, our site uses cookies. These are small text files that are placed on your computer or mobile phone when you visit websites.</p> </div> <div id="comp-k96pg3qe" class="_2Hij5 _3bcaz" data-testid="richTextElement" data-angle="0" data-angle-style-location="style" data-screen-in-hide="done"> <p class="font_8">Our cookies help us to:</p> <ul class="font_8 wix-list-text-align"> <li> <p class="font_8">Enable our website to function as you’d expect.</p> </li> <li> <p class="font_8">Improve the performance of the site.</p> </li> <li> <p class="font_8">Continuously improve our website.</p> </li> <li> <p class="font_8">Compile statistics about visitor interaction with the website.</p> </li> <li> <p class="font_8">Make our marketing communications more efficient.</p> </li> </ul> <p class="font_8">We do not use cookies to:</p> <ul class="font_8 wix-list-text-align"> <li> <p class="font_8">Collect any personally identifiable information without your express permission.</p> </li> <li> <p class="font_8">Collect any sensitive information without your express permission.</p> </li> <li> <p class="font_8">Pass data to advertising networks.</p> </li> <li> <p class="font_8">Pass personally identifiable data to third parties.</p> </li> <li> <p class="font_8">Pay sales commissions.</p> </li> </ul> <p class="font_8"><strong>Granting us permission to use cookies</strong><br /> If the settings on the software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you accept this. Should you wish to remove or not use cookies from our site, you can learn how to do this below, however doing so may mean that our site will not work as you would expect.</p> <p class="font_8"><strong><span class="wixGuard"></span>Visitor statistics cookies</strong><br /> These cookies are used to collect information about how visitors use our website and. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. We use Google Analytics to anonymously compile web visitor statistics.</p> <p class="font_8"><strong><span class="wixGuard"></span>Managing cookies</strong><br /> Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see and manage what cookies have been set, visit: www.aboutcookies.org or www.allaboutcookies.org</p> <p class="font_8"><span class="wixGuard"></span>To opt out of being tracked by Google Analytics across all websites, visit: <a href="http://tools.google.com/dlpage/gaoptout." target="_blank" rel="noopener" data-auto-recognition="true">http://tools.google.com/dlpage/gaoptout.</a></p> <p class="font_8"><strong><span class="wixGuard"></span>Changes to this Policy</strong><br /> Fluency may change this privacy policy from time to time and the most up to date version will be found on this page.</p> <p class="font_8"><span class="wixGuard"></span>This policy was last updated: 04 April 2023.</p> </div> </div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_4 1_4 fusion-flex-column" style="--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-left:10px;--awb-bg-size:cover;--awb-border-color:var(--awb-color7);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:3.84%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-2" style="--awb-font-size:20px;--awb-text-color:var(--awb-color2);--awb-text-font-family:"Open Sans";--awb-text-font-style:normal;--awb-text-font-weight:700;"><p><strong>Policies</strong></p> </div><div class="fusion-widget-area awb-widget-area-element fusion-widget-area-1 fusion-content-widget-area" style="--awb-title-color:var(--awb-color8);--awb-padding:0px 0px 0px 0px;"><div id="nav_menu-4" class="widget widget_nav_menu" style="border-style: solid;border-color:transparent;border-width:0px;"><div class="menu-policies-sidebar-container"><ul id="menu-policies-sidebar" class="menu"><li id="menu-item-850" class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor current-page-parent menu-item-850"><a href="https://fluency-group.com/about/policies/">Policies</a></li> <li id="menu-item-866" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-866"><a rel="privacy-policy" href="https://fluency-group.com/about/policies/privacy-policy/">Privacy Policy</a></li> <li id="menu-item-833" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-814 current_page_item menu-item-833"><a href="https://fluency-group.com/about/policies/cookies-policy/" aria-current="page">Cookies Policy</a></li> <li id="menu-item-830" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-830"><a href="https://fluency-group.com/about/policies/anti-bribery-policy/">Anti-bribery Policy</a></li> <li id="menu-item-829" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-829"><a href="https://fluency-group.com/about/policies/equal-opportunities/">Equal Opportunities</a></li> <li id="menu-item-834" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-834"><a href="https://fluency-group.com/about/policies/csr/">Corporate Social Responsibility</a></li> </ul></div></div><div class="fusion-additional-widget-content"></div></div></div></div></div></div> </div> </div> </section> </div>  </main>  <div class="fusion-tb-footer fusion-footer"><div class="fusion-footer-widget-area fusion-widget-area"><div class="fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility" style="--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-color:var(--awb-color2);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-top:0px;--awb-background-color:var(--awb-color7);--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap" style="width:104% !important;max-width:104% !important;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_4_5 4_5 fusion-flex-column footerlinks" style="--awb-padding-left:30px;--awb-bg-size:cover;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.4%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.4%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:2.4%;--awb-spacing-left-medium:2.4%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-social-links fusion-social-links-1" style="--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:10px;--awb-margin-left:0px;--awb-alignment:left;--awb-box-border-top:0px;--awb-box-border-right:0px;--awb-box-border-bottom:0px;--awb-box-border-left:0px;--awb-icon-colors-hover:var(--awb-color2);--awb-box-colors-hover:var(--awb-color1);--awb-box-border-color:var(--awb-color3);--awb-box-border-color-hover:var(--awb-color4);"><div class="fusion-social-networks color-type-custom"><div class="fusion-social-networks-wrapper"><a class="fusion-social-network-icon fusion-tooltip fusion-linkedin fa-linkedin fab" style="color:var(--awb-custom_color_1);font-size:45px;" data-placement="top" data-title="LinkedIn" data-toggle="tooltip" title="LinkedIn" aria-label="linkedin" target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/company/fluency-business-group/"></a><a class="fusion-social-network-icon fusion-tooltip fusion-twitter fa-twitter-x-iconx-twitter" style="color:var(--awb-custom_color_1);font-size:45px;" data-placement="top" data-title="X" data-toggle="tooltip" title="X" aria-label="twitter" target="_blank" rel="noopener noreferrer" href="https://twitter.com/FluencyGroup"></a><a class="fusion-social-network-icon fusion-tooltip fusion-instagram fa-instagram-square fab" style="color:var(--awb-custom_color_1);font-size:45px;" data-placement="top" data-title="Instagram" data-toggle="tooltip" title="Instagram" aria-label="instagram" target="_blank" rel="noopener noreferrer" href="https://www.instagram.com/fluencygroup/"></a><a class="fusion-social-network-icon fusion-tooltip fusion-facebook fa-facebook-square fab" style="color:var(--awb-custom_color_1);font-size:45px;" data-placement="top" data-title="Facebook" data-toggle="tooltip" title="Facebook" aria-label="facebook" target="_blank" rel="noopener noreferrer" href="https://www.facebook.com/fluencygroup"></a></div></div></div><div class="fusion-text fusion-text-3" style="--awb-font-size:16px;--awb-line-height:var(--awb-typography5-line-height);--awb-letter-spacing:var(--awb-typography5-letter-spacing);--awb-text-transform:var(--awb-typography5-text-transform);--awb-text-color:var(--awb-custom_color_1);--awb-text-font-family:"Barlow";--awb-text-font-style:normal;--awb-text-font-weight:300;"><p style="text-align: left;"><a href="/about/policies/">View our policies here</a></p> </div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_5 1_5 fusion-flex-column footerlinks" style="--awb-padding-right:30px;--awb-bg-position:left center;--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:0px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element " style="text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-1 hover-type-none"><a class="fusion-no-lightbox" href="/" target="_self"><img decoding="async" width="401" height="139" alt="Fluency Business Group" src="https://fluency-group.com/wp-content/uploads/2024/12/fluency-header-logo2@2x.png" class="img-responsive wp-image-1621" srcset="https://fluency-group.com/wp-content/uploads/2024/12/fluency-header-logo2@2x-200x69.png 200w, https://fluency-group.com/wp-content/uploads/2024/12/fluency-header-logo2@2x.png 401w" sizes="(max-width: 640px) 100vw, 401px" /></a></span></div><div class="fusion-text fusion-text-4" style="--awb-font-size:13px;--awb-line-height:var(--awb-typography5-line-height);--awb-letter-spacing:var(--awb-typography5-letter-spacing);--awb-text-transform:var(--awb-typography5-text-transform);--awb-text-color:var(--awb-custom_color_1);--awb-text-font-family:var(--awb-typography5-font-family);--awb-text-font-weight:var(--awb-typography5-font-weight);--awb-text-font-style:var(--awb-typography5-font-style);"><p style="text-align: right;">© 2025 The Fluency Business Group</p> </div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element " style="--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:0px;--awb-margin-left:0px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-2 hover-type-none"><img decoding="async" width="3830" height="79" alt="Fluency colours" src="https://fluency-group.com/wp-content/uploads/2024/12/footer-colour-bar@1x.png" class="img-responsive wp-image-1633" srcset="https://fluency-group.com/wp-content/uploads/2024/12/footer-colour-bar@1x-200x4.png 200w, https://fluency-group.com/wp-content/uploads/2024/12/footer-colour-bar@1x-400x8.png 400w, https://fluency-group.com/wp-content/uploads/2024/12/footer-colour-bar@1x-600x12.png 600w, https://fluency-group.com/wp-content/uploads/2024/12/footer-colour-bar@1x-800x17.png 800w, https://fluency-group.com/wp-content/uploads/2024/12/footer-colour-bar@1x-1200x25.png 1200w, https://fluency-group.com/wp-content/uploads/2024/12/footer-colour-bar@1x.png 3830w" sizes="(max-width: 640px) 100vw, 3830px" /></span></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-background-color:var(--awb-color7);--awb-flex-wrap:wrap;" ><div class="fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap" style="max-width:1456px;margin-left: calc(-4% / 2 );margin-right: calc(-4% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column footerlinks" style="--awb-padding-right:50px;--awb-padding-left:50px;--awb-bg-position:left center;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element " style="text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class=" fusion-imageframe imageframe-none imageframe-3 hover-type-none"><a class="fusion-no-lightbox" href="/" target="_self"><img decoding="async" width="200" height="69" alt="Fluency Business Group" src="https://fluency-group.com/wp-content/uploads/2024/12/fluency-header-logo2@2x-200x69.png" class="img-responsive wp-image-1621" srcset="https://fluency-group.com/wp-content/uploads/2024/12/fluency-header-logo2@2x-200x69.png 200w, https://fluency-group.com/wp-content/uploads/2024/12/fluency-header-logo2@2x.png 401w" sizes="(max-width: 640px) 100vw, 200px" /></a></span></div><div class="fusion-text fusion-text-5" style="--awb-font-size:13px;--awb-line-height:var(--awb-typography5-line-height);--awb-letter-spacing:var(--awb-typography5-letter-spacing);--awb-text-transform:var(--awb-typography5-text-transform);--awb-text-color:var(--awb-custom_color_1);--awb-text-font-family:var(--awb-typography5-font-family);--awb-text-font-weight:var(--awb-typography5-font-weight);--awb-text-font-style:var(--awb-typography5-font-style);"><p style="text-align: center;">© 2025 The Fluency Business Group</p> </div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column footerlinks" style="--awb-padding-left:30px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;" data-scroll-devices="small-visibility,medium-visibility,large-visibility"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-social-links fusion-social-links-2" style="--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:10px;--awb-margin-left:0px;--awb-alignment:center;--awb-box-border-top:0px;--awb-box-border-right:0px;--awb-box-border-bottom:0px;--awb-box-border-left:0px;--awb-icon-colors-hover:var(--awb-color2);--awb-box-colors-hover:var(--awb-color1);--awb-box-border-color:var(--awb-color3);--awb-box-border-color-hover:var(--awb-color4);"><div class="fusion-social-networks color-type-custom"><div class="fusion-social-networks-wrapper"><a class="fusion-social-network-icon fusion-tooltip fusion-linkedin fa-linkedin fab" style="color:var(--awb-custom_color_1);font-size:45px;" data-placement="top" data-title="LinkedIn" data-toggle="tooltip" title="LinkedIn" aria-label="linkedin" target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/company/fluency-business-group/"></a><a class="fusion-social-network-icon fusion-tooltip fusion-twitter fa-twitter-x-iconx-twitter" 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