JCOMサポート

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <head> <script src="/static/111213/js/perf/stub.js" type="text/javascript"></script><script src="/faces/a4j/g/3_3_3.Finalorg.ajax4jsf.javascript.AjaxScript?rel=1742406066000" type="text/javascript"></script><script src="/jslibrary/1726852584254/ui-sfdc-javascript-impl/SfdcCore.js" type="text/javascript"></script><script src="/resource/1741840782000/JSS_O_J_McPs" type="text/javascript"></script><script src="/resource/1703054263000/JSS_O_J_LandingHub" type="text/javascript"></script><script src="/resource/1632963660000/JSS_jQuery/ui/js/jquery-3.6.0.min.js" type="text/javascript"></script><script src="/resource/1632963660000/JSS_jQuery/ui/js/jquery-migrate-3.3.2.min.js" type="text/javascript"></script><script src="/resource/1632963660000/JSS_jQuery/ui/js/jquery-ui-1.9.2.custom.min.js" type="text/javascript"></script><script src="/resource/1730799378000/JSS_support/template/resource/js/library/common/js/jquery_common.js" type="text/javascript"></script><script src="/resource/1730799378000/JSS_support/template/resource/js/existance/common.js" type="text/javascript"></script><script src="/resource/1726733602000/JSS_NET/resource/js/vendor/jquery.matchHeight-min.js" type="text/javascript"></script><script src="/resource/1713146475000/JSS_PageTop/resource/js/PageTop.js" type="text/javascript"></script><script src="/resource/1730799378000/JSS_support/template/resource/js/common.js" type="text/javascript"></script><script src="/resource/1742173228000/JSS_SupportTop2022/resource/slick/slick.min.js" type="text/javascript"></script><script src="/resource/1667871301000/JSS_O_CommonJS" type="text/javascript"></script><script src="/resource/1703059827000/myjapp_contact_link" type="text/javascript"></script><script src="/resource/1722319251000/JSS_SyncSearch" type="text/javascript"></script><script src="/static/111213/js/picklist4.js" type="text/javascript"></script><script src="/jslibrary/1724376558254/sfdc/VFState.js" type="text/javascript"></script><script src="/resource/1737541440000/JSS_RN/js/vf/jquery.magnific-popup.min.js" type="text/javascript"></script><script src="/resource/1632963660000/JSS_jQuery/ui/js/jquery.cookie.js" type="text/javascript"></script><script src="https://id.zaq.ne.jp/id/sso/sso.js" type="text/javascript"></script><script src="/resource/1678166770000/JSS_O_J_SupportSso/js/support_sso.js" type="text/javascript"></script><script src="/resource/1578992436000/custom_link_track/js/custom_link_track.js" type="text/javascript"></script><link class="user" href="/resource/1632963660000/JSS_jQuery/ui/css/custom-theme/jquery-ui-1.9.2.custom.jcom.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1730799378000/JSS_support/template/resource/css/library/common/css/contents.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1730799378000/JSS_support/template/resource/css/existance/common.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1730799378000/JSS_support/template/resource/css/existance/support_common.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1726733602000/JSS_NET/resource/css/common/font-awesome.min.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_Gnavi2022/resource/css/common.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_Gnavi2022/resource/css/header_pc.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_Gnavi2022/resource/css/footer_pc.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_Gnavi2022/resource/css/notice_pc.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1727744412000/footernav_contactus_pc" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1713146475000/JSS_PageTop/resource/css/PageTop.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1466495088000/JSS_O_CommonCss" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_SupportTop2022/resource/css/common.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_SupportTop2022/resource/slick/slick.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_SupportTop2022/resource/slick/slick-theme.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_SupportTop2022/resource/css/top_pc.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_SupportTop2022/resource/css/slider_pc.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1742173228000/JSS_Gnavi2022/resource/css/notice.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1737541440000/JSS_RN/css/vf/magnific-popup.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1662691655000/JSS_footernavi/resource/css/footernavi_pc.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1678166770000/JSS_O_J_SupportSso/css/support_sso.css" rel="stylesheet" type="text/css" /><link class="user" href="/resource/1678166770000/JSS_O_J_SupportSso/css/common.css" rel="stylesheet" type="text/css" /><script src="/jslibrary/1724376558254/sfdc/NetworkTracking.js" type="text/javascript"></script><script>try{ NetworkTracking.init('/_ui/networks/tracking/NetworkTrackingServlet', 'network', '06628000004FlNU'); }catch(x){}</script><script>(function(UITheme) { UITheme.getUITheme = function() { return UserContext.uiTheme; }; }(window.UITheme = window.UITheme || {}));</script><meta HTTP-EQUIV="PRAGMA" CONTENT="NO-CACHE" /> <meta HTTP-EQUIV="Expires" content="Mon, 01 Jan 1990 12:00:00 GMT" /> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-TBNPZJ5');</script> <link href="/resource/1665710711000/JSS_favicon/favicon_myjcom.ico" rel="shortcut icon" /> <link href="/resource/1665710711000/JSS_favicon/favicon_myjcom.ico" rel="icon" type="image/ico" /> <link href="https://fonts.googleapis.com" rel="preconnect" /> <link href="https://fonts.gstatic.com" rel="preconnect" /> <link href="https://fonts.googleapis.com/css2?family=Noto+Sans+JP&display=swap" rel="stylesheet" /> <meta content="summary" name="twitter:card" /> <meta content="J:COMサポート" property="og:title" /> <meta content="J:COM各サービス別のサポート情報や、接続・設定方法、各種お手続きなどをご案内します。" property="og:description" /> <meta content="https://cs.myjcom.jp/" property="og:url" /> <meta content="https://cs.myjcom.jp/servlet/servlet.FileDownload?file=0150K000009f0LQ" property="og:image" /> <title>JCOMサポート</title><span id="j_id0:j_id1:j_id9:j_id10:j_id16" style="display: none;"></span><span id="j_id0:j_id1:j_id9:j_id10:j_id18" style="display: none;"></span><span id="j_id0:j_id1:j_id9:j_id10:j_id20" style="display: none;"></span> <meta content="お困りごとはJCOMサポート！J:COMが提供するサービスの総合サポートサイトです。各サービス別のサポート情報やよくあるご質問、接続・設定方法、各種お手続き、お問い合わせなどについてご案内します。" name="description" /><span id="j_id0:j_id1:j_id9:j_id10:j_id30" style="display: none;"></span> <meta content="JCOMサポート,ジェイコムサポート,J:COM,ケーブルテレビ,インターネット,プロバイダー,固定電話,IP電話,モバイル,電力" name="keywords" /><span id="j_id0:j_id1:j_id9:j_id10:j_id34" style="display: none;"></span><span id="j_id0:j_id1:j_id9:j_id10:j_id36" style="display: none;"></span><span id="j_id0:j_id1:j_id9:j_id10:j_id38" style="display: none;"></span> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ category_large : "J:COM", //(UA)dimension53 category_medium : "トップページ", //(UA)dimension54 category_small : "サポートトップ", //(UA)dimension55 category_large_medium : "J:COM-トップページ", //(UA)dimension56 menu_answer : "LP", //(UA)dimension57 movie : "false", //(UA)dimension58 menu_answer_movie : "false", //(UA)dimension59 incoming_call : "J:COM", //GA4のみで新規追加 keyword_search_exclusion : "false"//GA4のみで新規追加 }); </script> <meta content="B5tmzDnGFtWUSBapbq1OLHVhonBuUpE-4fdXzadKrSQ" name="google-site-verification" /> <meta content="DB422FC2784DE18EC92FDE782B8C2A0A" name="msvalidate.01" /> <script type="text/javascript"> // 初期処理:ドメインが翻訳後のものになっている場合は表示するリンクを変える $(document).ready(function () { var url = document.domain; if (url.match(/transer/)) { document.getElementById("beforeTranslating").style.display = "none"; document.getElementById("afterTranslating").style.display = "block"; document.getElementById("beforeTranslating2").style.display = "none"; document.getElementById("afterTranslating2").style.display = "block"; } }); // area_id=228の時のリダイレクト設定 // if (CJS.getCookie('area_id') == '228'){; // location.href='http://c.myjcom.jp/region.html'; // } </script> </head> <body> <noscript> <iframe height="0" src="https://www.googletagmanager.com/ns.html?id=GTM-TBNPZJ5" style="display:none;visibility:hidden" width="0"></iframe> </noscript> <form id="j_id0:j_id1:ToolId" name="j_id0:j_id1:ToolId" method="post" action="/top" enctype="application/x-www-form-urlencoded"> <input type="hidden" name="j_id0:j_id1:ToolId" value="j_id0:j_id1:ToolId" /> <div id="j_id0:j_id1:ToolId:j_id521"></div> </form><span id="ajax-view-state-page-container" style="display: none"><span id="ajax-view-state" style="display: none"><input type="hidden" id="com.salesforce.visualforce.ViewState" name="com.salesforce.visualforce.ViewState" value="i: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" /><input type="hidden" id="com.salesforce.visualforce.ViewStateVersion" name="com.salesforce.visualforce.ViewStateVersion" value="202503191741065781" /><input type="hidden" id="com.salesforce.visualforce.ViewStateMAC" name="com.salesforce.visualforce.ViewStateMAC" value="AGV5SnViMjVqWlNJNklrSmFWRjlQYkRVelpIRkdXWGxQVlcxeVJFdHJlRmhqTXpWbU5HbEVhazB0YWxwc1gxQjJPV3c0UXpCY2RUQXdNMlFpTENKMGVYQWlPaUpLVjFRaUxDSmhiR2NpT2lKSVV6STFOaUlzSW10cFpDSTZJbnRjSW5SY0lqcGNJakF3UkRJNE1EQXdNREF4Tldsd09Gd2lMRndpZGx3aU9sd2lNREpITUVzd01EQXdNREF3YmtWV1hDSXNYQ0poWENJNlhDSjJabk5wWjI1cGJtZHJaWGxjSWl4Y0luVmNJanBjSWpBd05USTRNREF3TURBeVdsZzFhbHdpZlNJc0ltTnlhWFFpT2xzaWFXRjBJbDBzSW1saGRDSTZNVGMwTWprNU5qWXpOVGN4Tnl3aVpYaHdJam93ZlE9PS4ubkFqT3JWVTY0X1RPMF85WDl4WnIzYmlsSTdaSHRtVXNYV29qMjhBMHlfMD0=" /></span></span> <noscript> <p>このページではjavascriptを使用しています。</p> </noscript> <div class="pbPage" id="page"> <div class="jcom2022" id="support_header"> <div class="gnavi gnavi_fixed"> <div class="row1"> <a class="logo" href="./top?sc_pid=my_support_gnavi"> <img alt="J:COMサポート" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/jcom_support_logo.png" /> </a> <div class="submenu"> <div class="js_lang_accordion js_lang_accordion_head"> <span class="js_lang_trigger js_lang_trigger_head icon_txt lang">Language</span> <div class="js_lang_box"><span id="j_id0:j_id1:j_id101"> <div id="beforeTranslating" style="display: block;"> <ul class="translation_body"> <li> <a class="cl-norewrite" href="./translation?lang=en">English</a> </li> <li> <a class="cl-norewrite" href="./translation?lang=zh-cn">簡体中文</a> </li> <li> <a class="cl-norewrite" href="./translation?lang=zh-tw">繁體中文</a> </li> <li> <a class="cl-norewrite" href="./translation?lang=ko">한국어</a> </li> <li> <a class="js_lang_close" href="javascript:void(0);">日本語</a> </li> </ul> </div> <div id="afterTranslating" style="display:none;"> <ul class="translation_body"> <li> <a class="cl-norewrite" href="./translation?lang=en"> <img alt="English" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_en.png" /> </a> </li> <li> <a class="cl-norewrite" href="./translation?lang=zh-cn"> <img alt="簡体中文" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_zh-cn.png" /> </a> </li> <li> <a class="cl-norewrite" href="./translation?lang=zh-tw"> <img alt="繁體華語" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_zh-tw.png" /> </a> </li> <li> <a class="cl-norewrite" href="./translation?lang=ko"> <img alt="한국어" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_ko.png" /> </a> </li> <li> <a class="cl-norewrite" href="#"> <img alt="日本語" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_jp.png" /> </a> </li> </ul> </div></span><span id="j_id0:j_id1:j_id103" style="display: none;"></span> </div> </div> <form action="https://search.jcom.co.jp/search" class="searchForm searchbox" enctype="application/x-www-form-urlencoded" id="SS_searchForm1" method="get" name="SS_searchForm1"> <input name="pq" type="hidden" value="1" /> <input name="site" type="hidden" value="9X34M674" /> <input name="charset" type="hidden" value="UTF-8" /> <input name="group" type="hidden" value="4" /> <input name="design" type="hidden" value="36" /> <input class="searchbox_input query" id="SS_searchQuery1" maxlength="100" name="query" placeholder="検索キーワードを入力" type="text" /> <input class="searchbox_img" id="SS_searchSubmit1" name="submit" onClick="s.jcomCustomLinkTrack({'trackValue':'cs_gnavi_search_onclick-01'}); return checkSyncSearch('#SS_searchQuery1');" type="submit" value="検索" /> </form> <a class="icon_txt sinki" href="https://www.jcom.co.jp/?sc_pid=my_support_gnavi" target="_blank">新規ご加入の方</a> <span class="js_member_trigger icon_txt account">ご利用中の方</span> <div class="js_member_box"> <div class="inner"> <span class="js_member_close"> <img alt="メニューを閉じる" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/menu_close.png" /> </span> <p class="tac fs16">ご利用中の方</p> <p class="tac mt20"><a class="btn_mypage" href="https://mypage.jcom.co.jp/?sc_pid=my_support_gnavi" target="_blank"><small>契約内容確認・変更</small><br />マイページログイン</a><span id="j_id0:j_id1:j_id106:j_id107:j_id111" style="display: none;"></span> </p> <p class="tac mt20"> <a class="btn_myjcom" href="https://www.myjcom.jp/?sc_pid=my_support_gnavi" target="_blank"> <small>もっとJ:COMを楽しみたい <br />テレビ番組情報／プレゼント･優待</small> <br />Fun! J:COM</a> </p> </div> </div> <span class="icon_txt mypage login" id="support-sso-id"></span> </div> </div> <div class="row2"> <ul class="menu js_dropdown"> <li class="service dropdown_trigger" onclick="usergramGnaviCategory();"> <span class="icon">サービス・ <br />カテゴリ別に探す</span> </li> <li class="procedure dropdown_trigger" onclick="usergramGnaviProcedure();"> <span class="icon">お手続き/ <br />ご契約確認方法</span> </li> <li class="search dropdown_trigger" onclick="usergramGnaviFAQ();"> <span class="icon">よくあるご質問</span> </li> <li class="sindan dropdown_trigger" onclick="usergramGnaviTrouble();"> <span class="icon">トラブル診断</span> </li> <li class="solution dropdown_trigger" onclick="usergramGnaviOther();"> <span class="icon">その他 <br />解決メニュー</span> </li> <li class="maintenance"> <a class="icon" href="https://information.myjcom.jp/maintenance_outage/?sc_pid=my_support_gnavi" onclick="usergramGnaviMaintenance();" target="_blank">障害・ <br />メンテナンス情報</a> </li> </ul> </div> </div> <div class="gnavi gnavi_scroll"> <div class="gnavi_scroll_inner"> <a class="logo" href="./top?sc_pid=my_support_gnavi"> <img alt="J:COMサポート" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/jcom_support_logo.png" /> </a> <ul class="menu js_dropdown"> <li class="service dropdown_trigger" onclick="usergramGnaviCategory();"> <span class="icon">サービス・ <br />カテゴリ別に探す</span> </li> <li class="procedure dropdown_trigger" onclick="usergramGnaviProcedure();"> <span class="icon">お手続き/ <br />ご契約確認方法</span> </li> <li class="search dropdown_trigger" onclick="usergramGnaviFAQ();"> <span class="icon">よくあるご質問</span> </li> <li class="sindan dropdown_trigger" onclick="usergramGnaviTrouble();"> <span class="icon">トラブル診断</span> </li> <li class="solution dropdown_trigger" onclick="usergramGnaviOther();"> <span class="icon">その他 <br />解決メニュー</span> </li> <li class="maintenance"> <a class="icon" href="https://information.myjcom.jp/maintenance_outage/?sc_pid=my_support_gnavi" onclick="usergramGnaviMaintenance();" target="_blank">障害・ <br />メンテナンス情報</a> </li> </ul> <form action="https://search.jcom.co.jp/search" class="searchForm searchbox" enctype="application/x-www-form-urlencoded" id="SS_searchForm2" method="get" name="SS_searchForm2"> <input name="pq" type="hidden" value="1" /> <input name="site" type="hidden" value="9X34M674" /> <input name="charset" type="hidden" value="UTF-8" /> <input name="group" type="hidden" value="4" /> <input name="design" type="hidden" value="36" /> <input class="searchbox_input query" id="SS_searchQuery2" maxlength="100" name="query" placeholder="検索キーワードを入力" type="text" /> <input class="searchbox_img" id="SS_searchSubmit2" name="submit" onClick="s.jcomCustomLinkTrack({'trackValue':'cs_gnavi_search_onclick-01'}); return checkSyncSearch('#SS_searchQuery2');" type="submit" value="検索" /> </form> <span class="searchbox_btn"></span> </div> </div><div class="js_dropdown dropdown_box service"> <div class="inner"> <p class="dropdown_ttl">サービス・カテゴリ別に探す</p>   <ul class="btn_list"> <li class="size_m vertical_l"><a href="./tv?sc_pid=my_support_gnavi" class="btn icon_top tv">テレビ</a></li> <li class="size_m vertical_l"><a href="./net?sc_pid=my_support_gnavi" class="btn icon_top net">ネット</a></li> <li class="size_m vertical_l"><a href="./jcomMobile?sc_pid=my_support_gnavi" class="btn icon_top mobile">スマホ</a> </li> <li class="size_m vertical_l"><a href="./ele?sc_pid=my_support_gnavi" class="btn icon_top denki">電気</a></li> <li class="size_m vertical_l"><a href="./phone?sc_pid=my_support_gnavi" class="btn icon_top phone">固定電話</a></li> <li class="size_m vertical_l"><a href="./gas?sc_pid=my_support_gnavi" class="btn icon_top gas">ガス</a></li> <li class="size_m vertical_l"><a href="./jcomhome_help?sc_pid=my_support_gnavi" class="btn icon_top home">ホームIoT</a></li> <li class="size_m vertical_l"><a href="./scamera?sc_pid=my_support_gnavi" class="btn icon_top securitycam">防犯カメラ</a></li> <li class="size_m vertical_l"><a href="./support_telemedicine?sc_pid=my_support_gnavi" class="btn icon_top telemedicine">オンライン診療</a></li> <li class="size_m vertical_l"><a href="https://www.jcom-ssi.co.jp/faq/?sc_pid=my_support_gnavi" class="btn icon_top hoken" target="_blank">保険</a></li> <li class="size_m vertical_l"><a href="./other?sc_pid=my_support_gnavi" class="btn icon_top other">その他サービス</a> </li> <li class="size_l vertical_l"><a href="./invoice_jcomid?sc_pid=my_support_gnavi" class="btn icon_top pid">J:COMパーソナルID</a></li> </ul>  <span class="dropdown_close"><img src="//cs.myjcom.jp/resource/JSS_Gnavi2022/resource/img/menu_close.png" alt="メニューを閉じる" /></span> </div> </div> <div class="js_dropdown dropdown_box procedure"> <div class="inner"> <p class="dropdown_ttl">お手続き/ご契約確認方法</p>   <ul class="btn_list"> <li class="size_l vertical_m"><a href="./procedure?sc_pid=my_support_gnavi" class="btn arrow"> マイページの使い方 </a></li> <li class="size_l vertical_m line2"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002256899&sc_pid=my_support_gnavi" class="btn arrow"> ご請求・お支払いの<br />確認方法 </a></li> <li class="size_l vertical_m line2"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406087&sc_pid=my_support_gnavi" class="btn arrow"> 契約関連書類の<br />閲覧・ダウンロード </a></li> <li class="size_l vertical_m"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000876499&sc_pid=my_support_gnavi" class="btn arrow"> お引越しのお手続き </a></li> <li class="size_l vertical_m"><a href="./cancellation?sc_pid=my_support_gnavi" class="btn arrow"> 解約をご検討中の方 </a></li> </ul>  <span class="dropdown_close"><img src="//cs.myjcom.jp/resource/JSS_Gnavi2022/resource/img/menu_close.png" alt="メニューを閉じる" /></span> </div> </div> <div class="js_dropdown dropdown_box search"> <div class="inner"> <p class="dropdown_ttl"><a class="link_self" href="./faq?sc_pid=my_support_gnavi">よくあるご質問トップ</a></p> <ul class="btn_list"> <li class="size_l vertical_l"><a href="https://cs.myjcom.jp/examination?sc_pid=my_support_gnavi" target="_blank" class="btn icon_top sinki">ご検討中の方</a></li> <li class="size_l vertical_l"><a href="./guide?sc_pid=my_support_gnavi" class="btn icon_top apply">お申込みからご利用初期</a> </li> <li class="size_l vertical_l"><a href="https://mypage.jcom.co.jp/?sc_pid=my_support_gnavi" target="_blank" class="btn icon_top procedure">契約確認・各種お手続き</a></li> </ul>   <ul class="btn_list"> <li class="size_m vertical_m"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_JCOM&sc_pid=my_support_gnavi" class="btn">サービス全般</a></li> <li class="size_m vertical_m"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_TV&sc_pid=my_support_gnavi" class="btn icon_left tv">テレビ</a></li> <li class="size_m vertical_m"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_NET&sc_pid=my_support_gnavi" class="btn icon_left net">ネット</a></li> <li class="size_m vertical_m"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_MOBILE&sc_pid=my_support_gnavi" class="btn icon_left mobile">スマホ</a></li> <li class="size_m vertical_m"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_ELE&scan=true&sc_pid=my_support_gnavi" class="btn icon_left denki">電気</a></li> <li class="size_m vertical_m"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_PHONE&sc_pid=my_support_gnavi" class="btn icon_left phone">固定電話</a></li> <li class="size_m vertical_m"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_GAS&sc_pid=my_support_gnavi" class="btn icon_left gas">ガス</a></li> <li class="size_m vertical_m"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_HOME&sc_pid=my_support_gnavi" class="btn icon_left home">ホームIoT</a></li> <li class="size_m vertical_m"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_HOME&sc_pid=my_support_gnavi" class="btn icon_left securitycam">防犯カメラ</a></li> <li class="size_m vertical_m"><a href="https://www.jcom-ssi.co.jp/faq/?sc_pid=my_support_gnavi" class="btn icon_left hoken" target="_blank">保険</a></li> <li class="size_m vertical_m line2"><a href="https://cs.myjcom.jp/categorySearch?scan=true&cg=ServiceOutside&c=FAQ_LIFE&sc_pid=my_support_gnavi" class="btn icon_left other">その他<br />サービス</a></li> </ul>  <span class="dropdown_close"><img src="//cs.myjcom.jp/resource/JSS_Gnavi2022/resource/img/menu_close.png" alt="メニューを閉じる" /></span> </div> </div> <div class="js_dropdown dropdown_box sindan"> <div class="inner"> <p class="dropdown_ttl"><a class="link_blank" href="https://mypage.jcom.co.jp/trouble_check/?sc_pid=my_support_gnavi" target="_blank">トラブル診断トップ</a></p> <ul class="btn_list"> <li class="size_m vertical_l"><a href="https://mypage.jcom.co.jp/trouble_check/detail?page=tv-home&sc_pid=my_support_gnavi" target="_blank" class="btn icon_top tv" onclick="usergramGnaviTroubleTv();">テレビ</a></li> <li class="size_m vertical_l"><a href="https://mypage.jcom.co.jp/trouble_check/detail?page=net-home&sc_pid=my_support_gnavi" target="_blank" class="btn icon_top net" onclick="usergramGnaviTroubleNet();">ネット</a></li> <li class="size_m vertical_l"><a href="https://mypage.jcom.co.jp/trouble_check/detail?page=mobile-home&sc_pid=my_support_gnavi" target="_blank" class="btn icon_top mobile" onclick="usergramGnaviTroubleMobile();">スマホ</a></li> <li class="size_m vertical_l"><a href="https://mypage.jcom.co.jp/trouble_check/detail?page=phone-home&sc_pid=my_support_gnavi" target="_blank" class="btn icon_top phone" onclick="usergramGnaviTroublePhone();">固定電話</a></li> </ul> <span class="dropdown_close"><img src="//cs.myjcom.jp/resource/JSS_Gnavi2022/resource/img/menu_close.png" alt="メニューを閉じる" /></span> </div> </div> <div class="js_dropdown dropdown_box solution"> <div class="inner"> <p class="dropdown_ttl">その他解決メニュー</p> <ul class="btn_list">   <li class="size_l vertical_l"><a href="https://www2.myjcom.jp/special/app/myjcom/?sc_pid=my_support_gnavi" target="_blank" class="btn icon_top arrow app_myjcom" onclick="usergramGnaviOtherMYJApp();">アプリで解決</a></li>  <li class="size_l vertical_l"><a href="./line_support?sc_pid=my_support_gnavi" class="btn icon_top arrow app_LINE" onclick="usergramGnaviOtherLINE();">LINEでしつもん</a></li> <li class="size_l vertical_l"><a href="./movie?sc_pid=my_support_gnavi" class="btn icon_top arrow movie" onclick="usergramGnaviOtherMovie();">動画で確認</a></li> <li class="size_l vertical_l"><a href="https://support.myjcom.jp/app/vivr_cont/index.php?sc_pid=my_support_gnavi" target="_blank" class="btn icon_top arrow tel" onclick="usergramGnaviOtherPhone();">お問い合わせ</a></li> </ul> <span class="dropdown_close"><img src="//cs.myjcom.jp/resource/JSS_Gnavi2022/resource/img/menu_close.png" alt="メニューを閉じる" /></span> </div> </div> <span id="j_id0:j_id1:j_id117:j_id118:j_id122" style="display: none;"></span> </div><span id="j_id0:j_id1:j_id128" style="display: none;"></span> </div> <div data-psheader-01="ps"></div> <div data-psheader-02="ps"></div><span id="j_id0:j_id1:j_id132"> <div id="area_notSelect_alert"> <div class="bg_purple_dark"> <p class="tac"> <b>地域設定のお願い</b> </p> </div> <div class="bg_purple"> <p class="tac">あなたの地域の情報を確認できます <br class="sp_only" />[ <a class="areasetting_link" href="https://c.myjcom.jp/region.html?sc_pid=my_support_gnavi" referrerpolicy="no-referrer-when-downgrade">地域を設定する</a>]</p> </div> </div></span><div id="j_id0:j_id1:BodyId"><span id="j_id0:j_id1:j_id135"><div id="j_id0:j_id1:j_id135:j_id136:outputArea"> <div class="rss_jcom_notices_wrap"> <div class="primary" id="rss_jcom_notices"> <div class="js_acco_rss inner"> <i class="acco_trigger"></i> <div class="headline"><b>重要なお知らせ</b></div> <div class="box acco_box"> <p class="list"> <span class="date">2025年02月27日</span> <a href="https://notices.jcom.co.jp/notice/93649.html?sc_pid=my_support_gnavi" target="_blank">令和７年岩手県大船渡市における大規模火災に伴う支援について</a> </p> <p class="list"> <span class="date">2025年02月21日</span> <a href="https://notices.jcom.co.jp/notice/93624.html?sc_pid=my_support_gnavi" target="_blank">令和7年2月17日からの日本海側を中心とした大雪に伴う支援について </a> </p> <p class="list"> <span class="date">2025年02月12日</span> <a href="https://notices.jcom.co.jp/notice/93603.html?sc_pid=my_support_gnavi" target="_blank">流域下水道管の破損に起因する道路陥没事故に伴う支援について</a> </p> <p class="list"> <span class="date">2025年02月10日</span> <a href="https://notices.jcom.co.jp/notice/93602.html?sc_pid=my_support_gnavi" target="_blank">令和7年2月4日からの大雪に伴う支援について</a> </p> </div> </div> </div> </div></div></span> <div class="jcom2022" id="support_top"> <div class="bg_gray wrap"> <div class="to_maintenance"> <p><a class="btn_maintenance" href="https://information.myjcom.jp/maintenance_outage/?sc_pid=my_support-top_con" target="_blank">障害・メンテナンス情報を見る</a></p> </div> <div class="searchbox"> <div class="footer_jcom2022" id="ft_keyword"> <div class="wrap wrap_m"> <h2 class="h2">キーワードから探す</h2> <div class="searchForm" id="searchForm"> <form action="https://search.jcom.co.jp/search" class="searchForm" enctype="application/x-www-form-urlencoded" id="SS_searchForm" method="get" name="SS_searchForm"> <div class="searchbox m_col m_col_keep"> <input name="pq" type="hidden" value="1" /> <input name="site" type="hidden" value="9X34M674" /> <input name="charset" type="hidden" value="UTF-8" /> <input name="group" type="hidden" value="4" /> <input name="design" type="hidden" value="36" /> <input class="sync_search faq_form" id="SS_searchQuery" maxlength="100" name="query" placeholder="キーワードで検索" type="text" /> <input class="form_btn btn_search" id="SS_searchSubmit" name="submit" onclick="s.jcomCustomLinkTrack({'trackValue' : 'cs_faq_ft_search_onclick'}); return checkSyncSearch('#SS_searchQuery');" type="submit" /> </div> </form> </div> </div> </div> </div> </div> <div data-psarea-01="ps"></div> <div data-psarea-01-slide="ps" style="display:none"> <div data-psarea-01-slide-01="ps"></div> <div data-psarea-01-slide-02="ps"></div> <div data-psarea-01-slide-03="ps"></div> <div data-psarea-01-slide-04="ps"></div> <div data-psarea-01-slide-05="ps"></div> <div data-psarea-01-slide-06="ps"></div> <div data-psarea-01-slide-07="ps"></div> <div data-psarea-01-slide-08="ps"></div> <div data-psarea-01-slide-09="ps"></div> <div data-psarea-01-slide-99="ps"></div> </div> <div class="js_tab guide_procedure"> <ul class="js_tab_menu"> <li class="js_tab_menu_li active" onclick="dataLayer.push({event: 'linkTrack',cat: 'sptoptab',act: 'support',lab: location.href});"><span>サポートガイド</span></li> <li class="js_tab_menu_li" onclick="dataLayer.push({event: 'linkTrack',cat: 'sptoptab',act: 'procedure',lab: location.href});"><span>各種お手続き</span></li> </ul> <div class="js_tab_wrap"> <div class="js_tab_box tab_guide active"> <div class="bg_white"> <div class="wrap"> <h2 class="h2 icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/tab/tab_ttl1.png" /><span>よくある困った…<br />を今すぐ解決！</span></h2> <div class="flexbox btn_flexbox"> <a class="btn_icon_link " href="https://cs.myjcom.jp/knowledgeDetail?an=004833122&sc_pid=my_support-top_con"> <span class="icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/tab/symbol_ryokin.png" /></span> <span class="txt line2">キャッシュバックの<br />受取方法について</span> </a> <a class="btn_icon_link" href="https://notices.jcom.co.jp/notice/93503.html?sc_pid=my_support-top_con" target="_blank"> <span class="icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/service/service_net_on.png" /></span> <span class="txt line2">新しい Outlookで<br />メール送受信できない</span> </a> <a class="btn_icon_link " href="https://cs.myjcom.jp/knowledgeDetail?an=000004364&sc_pid=my_support-top_con"> <span class="icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/tab/weather.png" /></span> <span class="txt line2">落雷・台風・降雪など<br />悪天候時の対処方法</span> </a> <a class="btn_icon_link" href="./tv?sc_pid=my_support-top_con"> <span class="icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/service/service_tv_on.png" /></span> <span class="txt line2">テレビの視聴や録画の<br />お困りごと</span> </a> <a class="btn_icon_link" href="https://cs.myjcom.jp/knowledgeDetail?an=004817746&sc_pid=my_support-top_con"> <span class="icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/service/service_net_on.png" /></span> <span class="txt line2">ネットやメールの<br />お困りごと</span> </a> <a class="btn_icon_link " href="https://cs.myjcom.jp/invoice_jcomid?sc_pid=my_support-top_con"> <span class="icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/symbol/symbol_pid_trouble.png" /></span> <span class="txt line2">パーソナルIDの<br />お困りごと</span> </a> </div> <p class="tac mt30"><a class="btn btn_secondary arrow icon icon_setting" href="https://mypage.jcom.co.jp/trouble_check/?sc_pid=my_support-top_con" target="_blank">その他のお困りごとも<br class="sp_only" />トラブル診断で解決！</a></p> </div> </div> <div class="bg_gray wrap_pad"> <div class="wrap"> <h2 class="h2 icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/menu/menu_solution.png" /><span>急上昇トピック</span></h2> <div class="flexbox btn_flexbox"><a href="https://cs.myjcom.jp/knowledgeDetail?an=004922003&sc_pid=my_support-top_conqt" class="btn_icon_link"> <span class="icon"><img src="//cs.myjcom.jp/resource/JSS_SupportTop2022/resource/img/service/service_net_on.png" /></span> <span class="txt line2">Windowsメールアプリ<br class="pc_only" />サポート終了のお知らせ</span> </a> <a href="https://cs.myjcom.jp/knowledgeDetail?an=000004071&sc_pid=my_support-top_conqt" class="btn_icon_link"> <span class="icon"><img src="//cs.myjcom.jp/resource/JSS_SupportTop2022/resource/img/service/service_net_on.png" /></span> <span class="txt line2">J:COMを名乗る<br class="pc_only" />不審なメールが届いたら</span> </a> <a href="https://cs.myjcom.jp/knowledgeDetail?an=000477497&sc_pid=my_support-top_conqt" class="btn_icon_link"> <span class="icon"><img src="//cs.myjcom.jp/resource/JSS_SupportTop2022/resource/img/service/service_net_on.png" /></span> <span class="txt line2">パソコンでシステム警告や<br class="pc_only" />詐欺警告が出たら</span> </a> <a href="https://cs.myjcom.jp/knowledgeDetail?an=000460090&sc_pid=my_support-top_con" class="btn_icon_link"> <span class="icon"><img src="//cs.myjcom.jp/servlet/servlet.FileDownload?file=0155j000003PObw" /></span> <span class="txt line2">年賀状を作りたい・<br class="pc_only" />印刷したい</span> </a> <a href="https://cs.myjcom.jp/knowledgeDetail?an=001308647&sc_pid=my_support-top_conqt" class="btn_icon_link"> <span class="icon"><img src="//cs.myjcom.jp/resource/JSS_SupportTop2022/resource/img/service/service_net_on.png" /></span> <span class="txt line2">メールで「安全に接続できません」<br class="pc_only" />警告が出たら</span> </a>       <span id="j_id0:j_id1:j_id148:j_id149:j_id153" style="display: none;"></span> </div> </div> </div> <div> <div class="wrap guide_service"> <h2 class="h2">J:COMのサービス、<br class="sp_only" />カテゴリ別に探す</h2> <ul class="btn_list js_popup"> <li class="size_m vertical_l"><span class="tv js_popup_menu btn icon">テレビ</span></li> <li class="size_m vertical_l"><span class="net js_popup_menu btn icon">ネット</span></li> <li class="size_m vertical_l"><span class="mobile js_popup_menu btn icon">スマホ</span></li> <li class="size_m vertical_l"><span class="denki js_popup_menu btn icon">電気</span></li> <li class="size_m vertical_l"><span class="phone js_popup_menu btn icon">固定電話</span></li> <li class="size_m vertical_l"><a class="btn icon gas" href="./gas?sc_pid=my_support-top_con">ガス</a></li> <li class="size_m vertical_l"><a class="btn icon home" href="./jcomhome_help?sc_pid=my_support-top_con">ホームIoT</a></li> <li class="size_m vertical_l"><a class="btn icon securitycam" href="./scamera?sc_pid=my_support-top_con">防犯カメラ</a></li> <li class="size_m vertical_l"><a class="btn icon telemedicine" href="./support_telemedicine?sc_pid=my_support-top_con">オンライン診療</a></li> <li class="size_m vertical_l"><a class="btn icon hoken" href="https://www.jcom-ssi.co.jp/faq/?sc_pid=my_support-top_con" target="_blank">保険</a></li> <li class="size_m vertical_l line2"><span class="other js_popup_menu btn icon">その他<br />サービス</span></li> <li class="size_m vertical_l"><a class="btn icon pid" href="./invoice_jcomid?sc_pid=my_support-top_con">パーソナルID</a></li> </ul> <ul class="btn_list"> <li class="size_ll vertical_m"><a class="btn icon movie" href="./movie?sc_pid=my_support-top_con"> <span class="ttl">J:COM サポート動画</span> <span class="txt">TV・NET・MOBILE・タブレットなどの利用方法やトラブル対処方法を動画で公開しています。</span> </a></li> </ul> <div class="js_popup_box"> <div class="tv popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <ul class="btn_list"> <li class="subtop tv"><a class="btn arrow" href="./tv?sc_pid=my_support-top_mod">J:COM TVサポート</a></li> </ul> </div> <div class="box"> <h3 class="h3">よくあるお困りごと</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left trouble1" href="https://cs.myjcom.jp/knowledgeDetail?an=000015074&sc_pid=my_support-top_mod">TVが映らない</a></li> <li class="size_l vertical_m"><a class="btn icon_left trouble2" href="https://cs.myjcom.jp/knowledgeDetail?an=000375844&sc_pid=my_support-top_mod">リモコンがきかない</a></li> </ul> </div> <div class="box"> <h3 class="h3">よくあるご質問</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000015074&sc_pid=my_support-top_mod">テレビが映らない場合の対処方法が知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002058198&sc_pid=my_support-top_mod">J:COM LINK（XA401） ご利用ガイド</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000375844&sc_pid=my_support-top_mod">リモコンが効かない場合の対処方法</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002215714&sc_pid=my_support-top_mod">番組を録画・ダビングしたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002058284&sc_pid=my_support-top_mod">J:COM LINK（XA401）｜本機に接続可能な外部機器</a></li> </ul> </div> <div class="box"> <h3 class="h3">ご利用機器から探す</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left sagasu1" href="./tvStb?sc_pid=my_support-top_mod">機種一覧から探す</a></li> <li class="size_l vertical_m"><a class="btn icon_left sagasu2" href="https://mypage.jcom.co.jp/service?service=tv&sc_pid=my_support-top_mod">マイページで確認する</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./tv?sc_pid=my_support-top_mod">J:COM TV サポートから探す</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="net popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <ul class="btn_list"> <li class="subtop net"><a class="btn arrow" href="./net?sc_pid=my_support-top_mod">J:COM NETサポート</a></li> </ul> </div> <div class="box"> <h3 class="h3">よくあるお困りごと</h3> <ul class="btn_list"> <li class="size_l vertical_m line2"><a class="btn icon_left trouble1" href="https://cs.myjcom.jp/knowledgeDetail?an=000003254&sc_pid=my_support-top_mod">スマホやパソコンを<br class="pc_only" />Wi-Fiで接続したい</a></li> <li class="size_l vertical_m line2"><a class="btn icon_left trouble2" href="https://cs.myjcom.jp/knowledgeDetail?an=000477720&sc_pid=my_support-top_mod">ウイルスや危険サイト<br class="pc_only" />の対策がしたい</a></li> <li class="size_l vertical_m line2"><a class="btn icon_left trouble3" href="https://cs.myjcom.jp/knowledgeDetail?an=004361573&sc_pid=my_support-top_mod">スマホやパソコンが<br class="pc_only" />ネットに接続できない</a></li> <li class="size_l vertical_m line2"><a class="btn icon_left trouble4" href="https://cs.myjcom.jp/knowledgeDetail?an=004833651&sc_pid=my_support-top_mod">Windows 10 の<br class="pc_only" />サポート終了</a></li> </ul> </div> <div class="box"> <h3 class="h3">よくあるご質問</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000477672&sc_pid=my_support-top_mod">有害なホームページを閲覧不可にしたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000477654&sc_pid=my_support-top_mod">J:COMのメールアドレスを作成したい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000005325&sc_pid=my_support-top_mod">ケーブルモデムのランプ状態が知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000003956&sc_pid=my_support-top_mod">インターネット環境設定通知書ってなんですか？</a></li> <li class="qa"><a href="./WebMailsp?sc_pid=my_support-top_mod">WebMailの利用方法を知りたい</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./net?sc_pid=my_support-top_mod">J:COM NET サポートから探す</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="mobile popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <ul class="btn_list"> <li class="subtop mobile"><a class="btn arrow" href="./jcomMobile?sc_pid=my_support-top_mod">J:COM MOBILEサポート</a></li> </ul> </div> <div class="box"> <h3 class="h3">初期設定</h3> <ul class="device_select_list"> <li class="list"><a class="item match" href="https://cs.myjcom.jp/knowledgeDetail?an=002796270&plan=spset"><b>J:COM MOBILE<br />スマホセット</b><img alt="スマホセット" src="/resource/1727744410000/JSS_O_J_MobileModelTop/resources/img/esim/sp_usim.png" /></a></li> <li class="list"><a href="https://cs.myjcom.jp/knowledgeDetail?an=004081504&plan=usim"><span class="item match"><b class="service_line1">SIMカード</b><br /> <img alt="SIMカード" src="/resource/1727744410000/JSS_O_J_MobileModelTop/resources/img/esim/usim.png" /></span></a></li> <li class="list"><a href="https://cs.myjcom.jp/knowledgeDetail?an=003922728&plan=esim"><span class="item match"><b class="service_line1">eSIM</b><br /> <img alt="eSIM" src="/resource/1727744410000/JSS_O_J_MobileModelTop/resources/img/esim/esim.png" /></span></a></li> </ul> </div> <div class="box"> <h3 class="h3">よくあるご質問</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000006040&sc_pid=my_support-top_mod">音声通話やデータ通信が利用できない場合</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=003435411&sc_pid=my_support-top_mod">データ盛について</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000689112&sc_pid=my_support-top_mod">ネットワーク設定（APN設定）＜Aプラン＞</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000693608&sc_pid=my_support-top_mod">ネットワーク設定（APN設定）＜Dプラン＞</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000002838&sc_pid=my_support-top_mod">使わなかったパケットは繰り越しできますか？</a></li> </ul> </div> <div class="box js_mobile_device"> <h3 class="h3">製品・サービスからさがす</h3> <p class="tac mb20"><img alt="下" src="https://cs.myjcom.jp/servlet/servlet.FileDownload?file=0155j0000005lbE" width="50" /></p> <ul class="device_select_list"> <li class="list android spset"><a href="/jcomMobileProduct"><span class="item"><b>スマホサポート</b><br /> <img alt="スマホサポート" src="/resource/1727744410000/JSS_O_J_MobileModelTop/resources/img/esim/sp_usim.png" /></span></a></li> <li class="list"><a href="/simcard"><span class="item match"><b class="service_line1">SIMカード</b><br /> <img alt="SIMカード" src="/resource/1727744410000/JSS_O_J_MobileModelTop/resources/img/esim/usim.png" /></span></a></li> <li class="list"><a href="/esim"><span class="item match"><b class="service_line1">eSIM</b><br /> <img alt="eSIM" src="/resource/1727744410000/JSS_O_J_MobileModelTop/resources/img/esim/esim.png" /></span></a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="denki popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <ul class="btn_list"> <li class="subtop denki"><a class="btn arrow" href="./ele?sc_pid=my_support-top_mod">J:COM 電力サポート</a></li> </ul> </div> <div class="box"> <h3 class="h3">よくあるご質問</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406096&sc_pid=my_support-top_mod">【J:COM 電力（家庭用コース）】請求金額と使用量を確認したい｜マイページのご利用方法について</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406098&sc_pid=my_support-top_mod">【J:COM 電力（マンション一括コース）】請求金額を確認したい｜マイページのご利用方法について</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=003172813&sc_pid=my_support-top_mod">【J:COM 電力（家庭用コース）】契約プランと供給地点特定番号を確認したい｜マイページのご利用方法について</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=003435227&sc_pid=my_support-top_mod">J:COM電力（マンション一括コース）｜停電時の対応方法について</a></li> </ul> </div> <div class="box"> <h3 class="h3">ご請求・利用明細・使用量</h3> <ul class="btn_list"> <li class="subtop denki"><a class="btn arrow" href="https://mypage.jcom.co.jp/?sc_pid=my_support-top_mod">マイページ（ログイン）</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./ele?sc_pid=my_support-top_mod">J:COM 電力 サポートから探す</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="phone popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <ul class="btn_list"> <li class="subtop phone"><a class="btn arrow" href="./phone?sc_pid=my_support-top_mod">J:COM PHONEサポート</a></li> </ul> </div> <div class="box"> <h3 class="h3">よくあるお困りごと</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left trouble1" href="https://cs.myjcom.jp/knowledgeDetail?an=000004359&sc_pid=my_support-top_mod">電話がつながらない</a></li> <li class="size_l vertical_m"><a class="btn icon_left trouble2" href="https://cs.myjcom.jp/knowledgeDetail?an=000003936&sc_pid=my_support-top_mod">国際電話のかけ方</a></li> </ul> </div> <div class="box"> <h3 class="h3">よくあるご質問</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000002066&sc_pid=my_support-top_mod">電話を転送したい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000002052&sc_pid=my_support-top_mod">電話が使用可能な状態について</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000004952&sc_pid=my_support-top_mod">電話の場所を移設したい</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./phone?sc_pid=my_support-top_mod">J:COM PHONEサポートから探す</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="home popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <ul class="btn_list"> <li class="subtop home"><a class="btn arrow" href="./jcomhome?sc_pid=my_support-top_mod">J:COM HOMEサポート</a></li> </ul> </div> <div class="box"> <h3 class="h3">サービスからさがす</h3> <ul class="device_select_list"> <li class="list"><a class="item match home_box" href="./jcomhome_help?sc_pid=my_support-top_mod"><b>J:COM HOME<br />パック</b></a></li> <li class="list"><a class="item match home_box" href="./scamera?sc_pid=my_support-top_mod"><b>J:COM HOME<br />防犯カメラパック</b></a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="other popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <ul class="btn_list"> <li class="subtop other"><a class="btn arrow" href="./other?sc_pid=my_support-top_mod">その他サービスのサポート</a></li> </ul> </div> <div class="box"> <h3 class="h3">サービスから探す</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left service6" href="https://cs.myjcom.jp/knowledgeDetail?an=000502479&sc_pid=my_support-top_mod">J:COMブックス</a></li> <li class="size_l vertical_m"><a class="btn icon_left service8" href="https://notices.jcom.co.jp/notice/93600.html?sc_pid=my_support-top_mod" target="_blank">J:COMミュージック</a></li> <li class="size_l vertical_m"><a class="btn icon_left service2" href="https://www.jcom.co.jp/service/omakase/?sc_pid=my_support-top_mod">おまかせサポート</a></li> <li class="size_l vertical_m"><a class="btn icon_left service4" href="https://www.jcom.co.jp/service/uchisapo/?sc_pid=my_support-top_mod">おうちサポート</a></li> <li class="size_l vertical_m"><a class="btn icon_left service5" href="https://cs.myjcom.jp/knowledgeDetail?an=001096470&sc_pid=my_support-top_mod">自転車生活サポート</a></li> <li class="size_l vertical_m"><a class="btn icon_left service7" href="https://cs.myjcom.jp/knowledgeDetail?an=000002056&sc_pid=my_support-top_mod">緊急地震速報</a></li> </ul> </div> <div class="box"> <h3 class="h3">サービス・請求確認・お手続き</h3> <ul class="btn_list"> <li class="subtop other"><a class="btn arrow" href="https://mypage.jcom.co.jp/?sc_pid=my_support-top_mod">サービスの追加・変更やご請求内容確認、<br class="pc_only" />各種お手続き</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./other?sc_pid=my_support-top_mod">その他 サポートから探す</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> </div> <ul class="txt_links mt20"> <li><a class="icon self" href="./guide?sc_pid=my_support-top_con">お申し込みからご利用初期に<br class="sp_only" />よくあるご質問</a></li> <li><a class="icon self" href="./examination?sc_pid=my_support-top_con">ご検討中の方のよくあるご質問</a></li> </ul> </div> </div> <div class="bg_gray"> <div class="wrap "> <ul class="btn_list"> <li class="size_ll vertical_m"><a class="btn icon enkaku" href="https://cs.myjcom.jp/knowledgeDetail?an=000477760&sc_pid=my_support-top_con"> <span class="ttl">えんかくサポート</span> <span class="txt">お客さまのパソコンを一時的に遠隔操作して、各種サービス等の設定をお手伝い！</span> </a></li> </ul> </div> </div> </div> <div class="js_tab_box tab_procedure"> <div> <div class="wrap procedure_menu"> <h2 class="h2 icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/tab/tab_ttl2.png" /><span>お手続き/<br class="sp_only" />ご契約メニュー</span></h2> <div class="flexbox btn_flexbox"> <a class="btn_icon_link" href="https://mypage.jcom.co.jp/contract?mode=plan&sc_pid=my_support-top_con" target="_blank"> <span class="icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/tab/symbol_procedure.png" /></span> <span class="pc_only txt line2">ご契約情報の確認<br />変更のお手続き</span> <span class="sp_only txt line2">ご契約情報の確認・変更のお手続き</span> </a> <a class="btn_icon_link" href="https://mypage.jcom.co.jp/billing?sc_pid=my_support-top_con" target="_blank"> <span class="icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/tab/symbol_ryokin.png" /></span> <span class="txt line2">ご請求・お支払いの<br />確認・変更</span> </a> <a class="btn_icon_link" href="./invoice_jcomid?sc_pid=my_support-top_con"> <span class="icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/symbol/symbol_pid.png" /></span> <span class="pc_only txt line2">パーソナルID<br />よくあるお困りごと</span> <span class="sp_only txt line2">パーソナルID　よくあるお困りごと</span> </a> </div> <p class="mt20 notice_link fs14">※<a href="./invoice_jcomid?sc_pid=my_support-top_con">J:COMパーソナルID</a>が必要です。</p> <div class="wrap_m to_mypage mt40"> <p class="desc">上記以外の各種お手続きもマイページで</p> <p class="tac"><a class="btn_mypage" href="https://mypage.jcom.co.jp/?sc_pid=my_support-top_con" target="_blank"> <small>契約内容確認・変更</small><br />マイページログイン </a></p> </div> </div> </div> <div class="bg_gray"> <div class="wrap wrap_m procedure_moving"> <h2 class="h2 icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/symbol/symbol_moving.png" />お引越しのお手続き</h2> <p class="desc">転居先の住所がお決まりの方は、Webからお申し込みができます。</p> <p class="tac mt40"><a class="btn btn_secondary btn_secondary_gray arrow" href="https://cs.myjcom.jp/knowledgeDetail?an=000876499&sc_pid=my_support-top_con" target="_blank">お引越しのお手続き</a></p> </div> </div> <div class="bg_white"> <div class="wrap option_change"> <h2 class="h2 icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/symbol/symbol_option.png" />サービス・オプション<br class="sp_only" />追加・変更</h2> <p class="desc">追加契約、または契約内容を変更したいサービスをお選びください。</p> <ul class="btn_list js_popup"> <li class="size_l vertical_l"><span class="procedure js_popup_menu btn icon">手続き・契約の<br class="sp_only" />確認方法</span></li> <li class="size_l vertical_l"><span class="pid js_popup_menu btn icon">J:COM<br class="sp_only" />パーソナルID</span></li> </ul> <ul class="btn_list js_popup"> <li class="size_m vertical_l"><span class="tv js_popup_menu btn icon">テレビ</span></li> <li class="size_m vertical_l"><span class="net js_popup_menu btn icon">ネット</span></li> <li class="size_m vertical_l"><span class="mobile js_popup_menu btn icon">スマホ</span></li> <li class="size_m vertical_l"><span class="denki js_popup_menu btn icon">電気</span></li> </ul> <ul class="btn_list js_popup"> <li class="size_m vertical_l"><span class="phone js_popup_menu btn icon">固定電話</span></li> <li class="size_m vertical_l"><span class="gas js_popup_menu btn icon">ガス</span></li> <li class="size_m vertical_l"><span class="home js_popup_menu btn icon">HOME</span></li> <li class="size_m vertical_l"><span class="telemedicine js_popup_menu btn icon">オンライン診療</span></li> <li class="size_m vertical_l"><span class="other js_popup_menu btn icon">その他サービス</span></li> </ul> <div class="js_popup_box"> <div class="procedure popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">よくあるお困りごと</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left trouble1" href="https://cs.myjcom.jp/knowledgeDetail?an=002256899&sc_pid=my_support-top_mod">ご請求金額の確認方法</a></li> <li class="size_l vertical_m"><a class="btn icon_left trouble2" href="https://cs.myjcom.jp/knowledgeDetail?an=002406087&sc_pid=my_support-top_mod">ご契約内容の確認方法</a></li> </ul> </div> <div class="box"> <h3 class="h3">よくあるご質問</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002256999&sc_pid=my_support-top_mod">マイページ｜支払証明書の発行（PDFのダウンロード）手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000876499&sc_pid=my_support-top_mod">お引越しに関するよくある質問</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002473887&sc_pid=my_support-top_mod">口座振替予定日を確認したい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002256926&sc_pid=my_support-top_mod">お支払い方法を変更したい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000003968&sc_pid=my_support-top_mod">名義変更したい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000001226&sc_pid=my_support-top_mod">先月請求の引き落としができなかった場合はどうすればいいですか？</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./procedure?sc_pid=my_support-top_mod">各種お手続き・ご契約内容確認から探す</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="pid popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <ul class="btn_list"> <li class="subtop pid"><a class="btn arrow" href="./invoice_jcomid?sc_pid=my_support-top_mod">J:COM パーソナルID サポート</a></li> </ul> </div> <div class="box"> <h3 class="h3">J:COM パーソナルIDの新規登録・設定変更</h3> <ul class="btn_list"> <li class="subtop pid"><a class="btn arrow" href="https://cs.myjcom.jp/knowledgeDetail?an=000890213&sc_pid=my_support-top_mod">パーソナルIDの新規登録</a></li> <li class="subtop pid"><a class="btn arrow" href="https://cs.myjcom.jp/knowledgeDetail?an=000924864&sc_pid=my_support-top_mod">パーソナルIDの変更手順</a></li> </ul> </div> <div class="box"> <h3 class="h3">J:COM パーソナルIDで<br />ログインができない場合</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000001577&sc_pid=my_support-top_mod">J:COMパーソナルIDについて</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000004672&sc_pid=my_support-top_mod">IDを忘れた場合はどうしたらよいですか？</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000002872&sc_pid=my_support-top_mod">パスワードを忘れた場合どうしたらよいですか？</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000572297&sc_pid=my_support-top_mod">契約者IDと家族IDの違いを知りたい</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./invoice_jcomid?sc_pid=my_support-top_mod">J:COM パーソナルID サポートから探す</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="tv popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">J:COM TV サービスの追加・変更</h3> <ul class="btn_list column2"> <li class="subtop tv"><a class="btn arrow" href="https://mypage.jcom.co.jp/?sc_pid=my_support-top_mod"><small>ご利用中の方</small><br />サービスの追加・変更</a></li> <li class="subtop tv"><a class="btn arrow" href="https://www.jcom.co.jp/promo/adlp/flex/?sc_pid=my_support-top_mod"><small>Netflix＋専門チャンネル</small><br />TVフレックスのお申込み</a></li> </ul> <ul class="txt_links txt_links_small"> <li class="mt10"><a class="icon self" href="https://cs.myjcom.jp/knowledgeDetail?an=002870527&sc_pid=my_support-top_mod">「TVフレックス」に関する<br class="sp_only" />よくある質問</a></li> <li class="mt10"><a class="icon self" href="https://www.jcom.co.jp/price/price_simulator/?sc_pid=my_support-top_mod">料金シミュレーションはこちら</a></li> </ul> </div> <div class="box"> <h3 class="h3">オプション追加</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left option1" href="https://www.jcom.co.jp/service/tv/channel/option_ch/?sc_pid=my_support-top_mod">オプションチャンネル</a></li> <li class="size_l vertical_m line2"><a class="btn icon_left option2" href="https://www2.myjcom.jp/special/tv/vod/guide/?sc_pid=my_support-top_mod">J:COMオンデマンド<br />周辺機器など</a></li> <li class="size_l vertical_m"><a class="btn icon_left option3" href="https://www.jcom.co.jp/service/tv/accessories/?sc_pid=my_support-top_mod#tablet">J:COMタブレット</a></li> <li class="size_l vertical_m line2"><a class="btn icon_left option4" href="https://www.jcom.co.jp/service/netflix/?sc_pid=my_support-top_mod">J:COMまとめ請求<br />for NETFLIX</a></li> <li class="size_l vertical_m line2"><a class="btn icon_left option6" href="https://www.jcom.co.jp/service/disneyplus/?sc_pid=my_support-top_mod">J:COMまとめ請求 for Disney+</a></li> <li class="size_l vertical_m"><a class="btn icon_left option5" href="https://www.jcom.co.jp/service/dazn/?sc_pid=my_support-top_mod">まとめ請求（DAZN）</a></li> </ul> </div> <div class="box"> <h3 class="h3">お手続きに関する<br class="sp_only" />よくあるお問い合わせ</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406091&sc_pid=my_support-top_mod">オプションチャンネル申込手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406092&sc_pid=my_support-top_mod">VOD番組購入履歴の確認手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=003236497&sc_pid=my_support-top_mod">まとめ請求（DAZN）利用開始手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=001492404&sc_pid=my_support-top_mod">J:COMまとめ請求 for Netflix 利用開始手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=003510512&sc_pid=my_support-top_mod">J:COMまとめ請求 for Disney+ 利用開始手順を知りたい</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./tv?sc_pid=my_support-top_mod">J:COM TVサポート</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="net popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">J:COM NETサービスの追加・変更</h3> <ul class="btn_list column2"> <li class="subtop net"><a class="btn arrow" href="https://mypage.jcom.co.jp/?sc_pid=my_support-top_mod"><small>ご利用中の方</small><br />サービスの追加・変更</a></li> <li class="subtop net"><a class="btn arrow line2" href="https://mypage.jcom.co.jp/service?service=net&sc_pid=my_support-top_mod" target="_blank">J:COMメッシュWi-Fiの申込</a></li> </ul> <ul class="txt_links txt_links_small mt10"> <li><a class="icon self" href="https://www.jcom.co.jp/price/price_simulator/?sc_pid=my_support-top_mod" target="_blank">料金シミュレーションはこちら</a></li> </ul> </div> <div class="box"> <h3 class="h3">オプション追加</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left option1" href="https://www.jcom.co.jp/service/wimax/?sc_pid=my_support-top_mod" target="_blank">J:COM WiMAX 2＋</a></li> </ul> </div> <div class="box"> <h3 class="h3">お手続きに関する<br class="sp_only" />よくあるお問い合わせ</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406094&sc_pid=my_support-top_mod">オプションサービスの申込手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406093&sc_pid=my_support-top_mod">メールアドレス確認やパスワード変更手順を知りたい</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./net?sc_pid=my_support-top_mod">J:COM NETサポート</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="mobile popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">J:COM MOBILEサービスの追加・変更</h3> <ul class="btn_list "> <li class="subtop mobile"><a class="btn arrow" href="https://mypage.jcom.co.jp/service?service=mobile&sc_pid=my_support-top_mod" target="_blank"><small>ご利用中の方</small><br />サービスの追加・変更</a></li> </ul> </div> <div class="box"> <h3 class="h3">オプション追加</h3> <ul class="btn_list"> <li class="size_l vertical_m line2"><a class="btn icon_left option1" href="https://cs.myjcom.jp/knowledgeDetail?an=003390767&sc_pid=my_support-top_mod">番号通知<br class="pc_only" />リクエストサービス</a></li> <li class="size_l vertical_m"><a class="btn icon_left option2" href="https://cs.myjcom.jp/knowledgeDetail?an=000004714&sc_pid=my_support-top_mod">迷惑電話撃退サービス</a></li> <li class="size_l vertical_m"><a class="btn icon_left option3" href="https://cs.myjcom.jp/knowledgeDetail?an=002536031&sc_pid=my_support-top_mod">お留守番サービスEX</a></li> <li class="size_l vertical_m"><a class="btn icon_left option4" href="https://cs.myjcom.jp/knowledgeDetail?an=003390691&sc_pid=my_support-top_mod">三者通話サービス</a></li> <li class="size_l vertical_m"><a class="btn icon_left option5" href="https://cs.myjcom.jp/knowledgeDetail?an=003168857&sc_pid=my_support-top_mod">割込通話サービス</a></li> <li class="size_l vertical_m"> </li> </ul> </div> <div class="box"> <h3 class="h3">お手続きに関する<br class="sp_only" />よくあるお問い合わせ</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=004077681&sc_pid=my_support-top_mod">オプションサービスの変更手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002462023&sc_pid=my_support-top_mod">データ残容量の確認と追加購入手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000004579&sc_pid=my_support-top_mod">J:COM MOBILE の契約プランの変更は可能ですか？</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=003435679&sc_pid=my_support-top_mod">5Gサービスへの切り替えをしたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406095&sc_pid=my_support-top_mod">MNP予約番号の発行と確認手順を知りたい</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./jcomMobile?sc_pid=my_support-top_mod">J:COM MOBILEサポート</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="denki popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">J:COM 電力サービスの追加・変更</h3> <ul class="btn_list "> <li class="subtop denki"><a class="btn arrow" href="https://mypage.jcom.co.jp/service?service=electricity&sc_pid=my_support-top_mod" target="_blank"><small>ご利用中の方</small><br />サービスの追加・変更</a></li> </ul> <ul class="txt_links txt_links_small mt10"> <li><a class="icon self" href="https://www.jcom.co.jp/service/electricity/simulator/?sc_pid=my_support-top_mod" target="_blank">料金シミュレーションはこちら</a></li> </ul> </div> <div class="box"> <h3 class="h3">オプション追加</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left option1" href="https://www.jcom.co.jp/service/electricity/ecorepo_home/?sc_pid=my_support-top_mod" target="_blank">エコレポ</a></li> </ul> </div> <div class="box"> <h3 class="h3">お手続きに関する<br class="sp_only" />よくあるお問い合わせ</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406096&sc_pid=my_support-top_mod">電力 家庭用コース｜請求金額と使用量の確認手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=002406098&sc_pid=my_support-top_mod">電力 マンション一括コース｜請求金額の確認手順を知りたい</a></li> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=003172813&sc_pid=my_support-top_mod">契約プランと供給地点特定番号を知りたい</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./ele?sc_pid=my_support-top_mod">J:COM 電力サポート</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="phone popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">J:COM PHONEサービスの追加・変更</h3> <ul class="btn_list "> <li class="subtop phone"><a class="btn arrow" href="https://mypage.jcom.co.jp/service?service=phone&sc_pid=my_support-top_mod" target="_blank"><small>ご利用中の方</small><br />サービスの追加・変更</a></li> </ul> <ul class="txt_links txt_links_small mt10"> <li><a class="icon self" href="https://www.jcom.co.jp/price/price_simulator/?sc_pid=my_support-top_mod" target="_blank">料金シミュレーションはこちら</a></li> </ul> </div> <div class="box"> <h3 class="h3">オプション追加</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left option1" href="https://www.jcom.co.jp/service/phone/option/new/?sc_pid=my_support-top_mod" target="_blank">オプションサービス</a></li> </ul> </div> <div class="box"> <h3 class="h3">お手続きに関する<br class="sp_only" />よくあるお問い合わせ</h3> <ul class="faq_list"> <li class="qa"><a href="https://cs.myjcom.jp/knowledgeDetail?an=000002013&sc_pid=my_support-top_mod">通話明細を見たい、オプションサービスを設定したい</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./phone?sc_pid=my_support-top_mod">J:COM PHONEサポート</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="gas popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">J:COM ガスサービスの追加・変更</h3> <ul class="btn_list "> <li class="subtop gas"><a class="btn arrow" href="https://mypage.jcom.co.jp/service?service=gas&sc_pid=my_support-top_mod" target="_blank"><small>ご利用中の方</small><br />サービスの追加・変更</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./gas?sc_pid=my_support-top_mod">J:COM ガスサポート</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="telemedicine popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">オンライン診療サービスの追加・変更</h3> <ul class="btn_list "> <li class="subtop telemedicine"><a class="btn arrow" href="https://www.jcom.co.jp/service/telemedicine/?sc_pid=my_support-top_mod" target="_blank"><small>ご利用中の方</small><br />サービスの追加・変更</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./support_telemedicine?sc_pid=my_support-top_mod">オンライン診療サポート</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="home popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">J:COM HOMEサービスの追加・変更</h3> <ul class="btn_list "> <li class="subtop home"><a class="btn arrow" href="https://www.jcom.co.jp/service/home/?sc_pid=my_support-top_mod" target="_blank"><small>ご利用中の方</small><br />サービスの追加・変更</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./jcomhome?sc_pid=my_support-top_mod">J:COM HOMEサポート</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> <div class="other popup_box"> <span class="btn_close btn_close_top"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" /></span> <div class="box"> <h3 class="h3">サービス一覧</h3> <ul class="btn_list"> <li class="size_l vertical_m"><a class="btn icon_left service6" href="https://cs.myjcom.jp/knowledgeDetail?an=000502479&sc_pid=my_support-top_mod">J:COMブックス</a></li> <li class="size_l vertical_m"><a class="btn icon_left service8" href="https://notices.jcom.co.jp/notice/93600.html?sc_pid=my_support-top_mod" target="_blank">J:COMミュージック</a></li> <li class="size_l vertical_m"><a class="btn icon_left service2" href="https://cs.myjcom.jp/knowledgeDetail?an=000001155&sc_pid=my_support-top_mod">おまかせサポート</a></li> <li class="size_l vertical_m"><a class="btn icon_left service4" href="https://www.jcom.co.jp/service/uchisapo/?sc_pid=my_support-top_mod">おうちサポート</a></li> <li class="size_l vertical_m"><a class="btn icon_left service5" href="https://cs.myjcom.jp/knowledgeDetail?an=001096470&sc_pid=my_support-top_mod">自転車生活サポート</a></li> <li class="size_l vertical_m"><a class="btn icon_left service7" href="https://cs.myjcom.jp/knowledgeDetail?an=000002056&sc_pid=my_support-top_mod">緊急地震速報</a></li> </ul> </div> <div class="box"> <ul class="txt_links"> <li><a class="icon self" href="./other?sc_pid=my_support-top_mod">その他サービス・サポート</a></li> </ul> </div> <span class="btn_close btn_close_bottom"><img alt="閉じる" src="/resource/1742173228000/JSS_SupportTop2022/resource/img/popup/menu_close.png" />閉じる</span> </div> </div> </div> </div> <div class="bg_gray"> <div class="wrap cancel"> <h2 class="h2 icon"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/symbol/symbol_cancel.png" />解約をご検討中の方</h2> <p class="desc">解約に関する相談・手続きなど、お気軽にご連絡ください。</p> <p class="tac"><a class="btn btn_secondary btn_secondary_gray arrow" href="https://cs.myjcom.jp/knowledgeDetail?an=000624151&sc_pid=my_support-top_con">解約のご案内はこちら</a></p> </div> </div> </div> </div> </div> <div class="bg_gray"> <div class="wrap wrap_l jcom_cv"> <h2 class="h2">お客さまの声に<br class="sp_only" />お応えしました</h2> <p class="desc">J:COMでは、お客さまからのご意見やご要望を承り、より一層のサービス充実を目指しております。</p> <div class="js_slider"> <div class="js_slider_list"> <a href="./jcom_cv_15?sc_pid=my_support-top_con#wrap"> <span class="ttl icon3"> <img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/jcom_cv/icon1.png" /> <span>ど・ろーかるアプリの再生機能を改善してほしい！</span> </span> <span class="txt">「10秒早送り・巻き戻し」機能を追加しました。</span> </a> </div> <div class="js_slider_list"> <a href="./jcom_cv_12?sc_pid=my_support-top_con#wrap"> <span class="ttl icon1"> <img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/jcom_cv/icon4.png" /> <span>データ盛の容量追加タイミングが分かりにくい！</span> </span> <span class="txt">2022年7月分より、アプリのpush通知と併せて MY J:COMアプリにてデータ増量日が簡単に確認できるようになりました。</span> </a> </div> <div class="js_slider_list"> <a href="./jcom_cv_13?sc_pid=my_support-top_con#wrap"> <span class="ttl icon1"> <img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/jcom_cv/icon6.png" /> <span> ショップが混んでいると待たなくてはいけない！</span> </span> <span class="txt">予約サイトから、ジェイコムショップの来店予約ができるようになりました。</span> </a> </div> <div class="js_slider_list"> <a href="./jcom_cv_14?sc_pid=my_support-top_con#wrap"> <span class="ttl icon1"> <img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/jcom_cv/icon7.png" /> <span>マイページやアプリに簡単にログインしたい！</span> </span> <span class="txt">「指紋認証」「顔認証」でもログインができるようになりました。</span> </a> </div> </div> <p class="tac"><a class="btn btn_secondary arrow" href="./jcom_cv?sc_pid=my_support-top_con">お客さまの声一覧</a></p> </div> </div> <div class="bg_pink"> <div class="wrap wrap_l osusume"> <h2 class="h2 c_red">おすすめ・お得情報</h2> <div class="js_slider"> <div class="js_slider_list"> <a href="https://www.jcom.co.jp/service/moving/?sc_pid=my_support-top_con" target="_blank"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/slider/bnr_2007_03.jpg" /></a> </div> <div class="js_slider_list"> <a href="https://www2.myjcom.jp/special/tv/ouchi/?sc_pid=my_support-top_con" target="_blank"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/slider/bnr_2007_05.jpg" /></a> </div> <div class="js_slider_list"> <a href="https://www2.myjcom.jp/special/tv/option/?sc_pid=my_support-top_con" target="_blank"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/slider/bnr_2007_06.jpg" /></a> </div> <div class="js_slider_list"> <a href="https://www.jcom.co.jp/service/moving/?sc_pid=my_support-top_con" target="_blank"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/slider/bnr_2007_03.jpg" /></a> </div> <div class="js_slider_list"> <a href="https://www2.myjcom.jp/special/tv/ouchi/?sc_pid=my_support-top_con" target="_blank"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/slider/bnr_2007_05.jpg" /></a> </div> <div class="js_slider_list"> <a href="https://www2.myjcom.jp/special/tv/option/?sc_pid=my_support-top_con" target="_blank"><img src="/resource/1742173228000/JSS_SupportTop2022/resource/img/slider/bnr_2007_06.jpg" /></a> </div> </div> </div> </div> <div class="bg_white"> <div class="wrap wrap_m jcom_notice"> <h2 class="h2">J:COMからのお知らせ</h2> <div class="js_tab"> <ul class="js_tab_menu"> <li class="js_tab_menu_li active"><span>大切な<br />お知らせ</span></li> <li class="js_tab_menu_li"><span>お知らせ</span></li> </ul> <div class="js_tab_wrap"> <div class="js_tab_box tab_important active"><span id="j_id0:j_id1:j_id249"><span id="j_id0:j_id1:j_id249:j_id250:j_id251"><div id="j_id0:j_id1:j_id249:j_id250:j_id251:j_id252:outputArea"> <h3>大切なお知らせ</h3> <dl class="clearfix"> <dt>2025年03月26日</dt> <dd> <a href="https://notices.jcom.co.jp/notice/93659.html" target="_blank">パーソナルID新規登録サイト　リニューアルのお知らせ</a> </dd> </dl> <dl class="clearfix"> <dt>2025年03月05日</dt> <dd> <a href="https://notices.jcom.co.jp/notice/93650.html" target="_blank">J:COMの名前や警察をかたる詐欺電話にご注意ください</a> </dd> </dl> <dl class="clearfix"> <dt>2025年02月27日</dt> <dd> <a href="https://notices.jcom.co.jp/notice/93636.html" target="_blank">J:COMとNetflix パートナーシップを強化　「J:COM Netflixセット」が3月5日（水）登場　－対象サービスご加入で月額330円割引に－</a> </dd> </dl></div></span></span> </div> <div class="js_tab_box tab_notice"><span id="j_id0:j_id1:j_id265"><span id="j_id0:j_id1:j_id265:j_id266:j_id267"><div id="j_id0:j_id1:j_id265:j_id266:j_id267:j_id268:outputArea"> <h3>お知らせ</h3> <dl class="clearfix"> <dt>2025年03月24日</dt> <dd> <a href="https://notices.jcom.co.jp/notice/93663.html" target="_blank">「AQUOS sense9」のOSアップデートについて</a> </dd> </dl> <dl class="clearfix"> <dt>2025年03月24日</dt> <dd> <a href="https://notices.jcom.co.jp/notice/93661.html" target="_blank">「Samsung Galaxy A20」「SHARP AQUOS sense3」メーカー修理対応終了のお知らせ</a> </dd> </dl> <dl class="clearfix"> <dt>2025年03月18日</dt> <dd> <a href="https://notices.jcom.co.jp/notice/93660.html" target="_blank">「BASIO active」のソフトウェアアップデートについて</a> </dd> </dl></div></span></span> </div> </div> </div> <p class="tac mt20"><a class="link_txt blank" href="https://notices.jcom.co.jp/?sc_pid=my_support-top_con" target="_blank">お知らせ一覧</a></p> </div> </div> <div class="bg_white"> <div class="wrap wrap_m jcom_notice area_notice"> <h2 class="h2">お住まいの地域情報</h2><div id="j_id0:j_id1:j_id285"> <p class="tac"><a class="link_txt blank" href="https://c.myjcom.jp/region.html?sc_pid=my_support-top_con" target="_blank">お住まいの地域を選択してください</a></p></div> </div> </div> </div></div> <form id="j_id0:j_id1:j_id291" name="j_id0:j_id1:j_id291" method="post" action="/top" enctype="application/x-www-form-urlencoded"> <input type="hidden" name="j_id0:j_id1:j_id291" value="j_id0:j_id1:j_id291" /> <script type="text/javascript" language="Javascript">function dpf(f) {var adp = f.adp;if (adp != null) {for (var i = 0;i < adp.length;i++) {adp[i].parentNode.removeChild(adp[i]);}}};function apf(f, pvp) {var adp = new Array();f.adp = adp;var ps = pvp.split(',');for (var i = 0,ii = 0;i < ps.length;i++,ii++) {var p = document.createElement("input");p.type = "hidden";p.name = ps[i];p.value = ps[i + 1];f.appendChild(p);adp[ii] = p;i += 1;}};function jsfcljs(f, pvp, t) {apf(f, pvp);var ft = f.target;if (t) {f.target = t;}f.submit();f.target = ft;dpf(f);};</script> <script>function jsRefreshPage() { SfdcApp.Visualforce.VSManager.vfPrepareForms(["j_id0:j_id1:j_id291"]); if(typeof jsfcljs == 'function'){jsfcljs(document.forms['j_id0:j_id1:j_id291'],'j_id0:j_id1:j_id291:j_id293,j_id0:j_id1:j_id291:j_id293','');}return false }</script><div id="j_id0:j_id1:j_id291:j_id522"></div> </form> <div class="jcom2022" id="support_footer"> <div class="row area_set"> <p class="area_setting"><span class="area_name">お住まいの地域：未設定</span> [<a href="https://c.myjcom.jp/region.html" onclick="s.jcomCustomLinkTrack({'trackValue':this.href});" referrerpolicy="no-referrer-when-downgrade">設定する</a>]<span id="j_id0:j_id1:j_id297:j_id298:j_id302" style="display: none;"></span> </p> </div> <div class="row" id="support-sso-logout"> <a class="sso_logout" href="javascript:void(0)" onclick="jssSupportLogout();">ログアウト</a> </div> <div class="row jcom_group"> <ul class="txt_links"> <li> <a class="blank" href="https://www.jcom.co.jp/?sc_pid=my_support_footer" target="_blank">サービス情報</a> </li> <li> <a class="blank" href="https://onlineshop.jcom.co.jp/?sc_pid=my_support_footer" target="_blank">オンラインショップ</a> </li> <li> <a class="self" href="https://cs.myjcom.jp/?sc_pid=my_support_footer">サポート<span class="desc">お困りごと解決・よくあるご質問</span></a> </li> </ul> <ul class="txt_links mt10"> <li> <a class="blank" href="https://www.myjcom.jp/?sc_pid=my_support_footer" target="_blank">Fun! J:COM<span class="desc">テレビ番組情報／プレゼント・優待</span></a> </li> <li><a href="https://mypage.jcom.co.jp/?sc_pid=my_support_footer" target="_blank" class="blank">マイページ<span class="desc">契約内容確認・変更</span></a><span id="j_id0:j_id1:j_id308:j_id309:j_id313" style="display: none;"></span> </li> <li> <a class="blank" href="https://www.jcom.co.jp/corporate/?sc_pid=my_support_footer" target="_blank">企業サイト</a> </li> <li> <div class="js_lang_accordion js_lang_accordion_foot"> <span class="js_lang_trigger js_lang_trigger_foot lang">Language</span> <div class="js_lang_box"> <p class="lang_ttl">Language</p><span id="j_id0:j_id1:j_id319"> <div id="beforeTranslating2" style="display: block;"> <ul class="translation_body"> <li> <a class="cl-norewrite" href="./translation?lang=en">English</a> </li> <li> <a class="cl-norewrite" href="./translation?lang=zh-cn">簡体中文</a> </li> <li> <a class="cl-norewrite" href="./translation?lang=zh-tw">繁體中文</a> </li> <li> <a class="cl-norewrite" href="./translation?lang=ko">한국어</a> </li> <li> <a class="js_lang_close" href="javascript:void(0);">日本語</a> </li> </ul> </div> <div id="afterTranslating2" style="display: none;"> <ul class="translation_body"> <li> <a class="cl-norewrite" href="./translation?lang=en"> <img alt="English" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_en.png" /> </a> </li> <li> <a class="cl-norewrite" href="./translation?lang=zh-cn"> <img alt="簡体中文" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_zh-cn.png" /> </a> </li> <li> <a class="cl-norewrite" href="./translation?lang=zh-tw"> <img alt="繁體華語" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_zh-tw.png" /> </a> </li> <li> <a class="cl-norewrite" href="./translation?lang=ko"> <img alt="한국어" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_ko.png" /> </a> </li> <li> <a class="cl-norewrite" href="#"> <img alt="日本語" src="/resource/1531216327000/JSS_O_J_TransrationImage/img/lang_b_jp.png" /> </a> </li> </ul> </div></span><span id="j_id0:j_id1:j_id321" style="display: none;"></span> <span class="js_lang_close lang_close"> <img alt="メニューを閉じる" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/menu_close.png" /> </span> </div> </div> </li> </ul> </div> <div class="row sns_group"> <ul class="sns_links"> <li><a href="https://twitter.com/jcom_info?sc_pid=my_support_footer" target="_blank"><img alt="「ケーブルテレビのJ:COM」公式Xアカウント" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/footer/icon_sns_X.svg?orgId=00D280000015ip8" /></a></li> <li><a href="https://www.instagram.com/jcom.official/?sc_pid=my_support_footer" target="_blank"><img alt="「ケーブルテレビのJ:COM」公式Instagram" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/footer/icon_sns_instagram.svg?orgId=00D280000015ip8" /></a></li> <li><a href="https://www.facebook.com/JCOM.ZAQ?sc_pid=my_support_footer" target="_blank"><img alt="「ケーブルテレビのJ:COM」公式Facebookページ" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/footer/icon_sns_fb.svg?orgId=00D280000015ip8" /></a></li> <li><a href="https://www.jcom.co.jp/social/campaign/line/?sc_pid=my_support_footer" target="_blank"><img alt="J:COM LINE公式アカウント" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/footer/icon_sns_LINE.svg?orgId=00D280000015ip8" /></a></li> <li><a href="https://www.youtube.com/user/jcomofficial?sc_pid=my_support_footer" target="_blank"><img alt="「ケーブルテレビのJ:COM」公式YouTubeチャンネル" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/footer/icon_sns_youtube.svg?orgId=00D280000015ip8" /></a></li> <li><a href="https://note.jcom.co.jp/?sc_pid=my_support_footer" target="_blank"><img alt="「ケーブルテレビのJ:COM」公式Noteページ" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/footer/icon_sns_note.svg?orgId=00D280000015ip8" /></a></li> <li><a href="https://twitter.com/jcom_support?sc_pid=my_support_footer" target="_blank"><img alt="ケーブルテレビJ:COMの公式サポートXアカウント" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/footer/icon_sns_twitter.png" /></a></li> </ul> <p><a href="https://www.jcom.co.jp/service/social/?sc_pid=my_support_footer" target="_blank">アカウント一覧</a></p> </div> <div class="row corporate_logo"> <a href="https://www.jcom.co.jp/special/30th/?sc_pid=my_support_footer" target="_blank"> <img alt="あたらしいを、あたりまえに J:COMはおかげさまで30周年。 J:COM 30th ANNIVERSARY" src="/resource/1742173228000/JSS_Gnavi2022/resource/img/footer/corporate_logo_30th.svg?orgId=00D280000015ip8" width="387" /> </a> </div> <div class="row corporate"> <ul class="txt_links"> <li><a class="self" href="./sitemap?sc_pid=my_support_footer">サイトマップ</a></li> <li><a class="blank" href="https://www.jcom.co.jp/corporate/site_info/privacy-portal/?sc_pid=my_support_footer" target="_blank">プライバシーポータル</a></li> <li><a class="blank" href="https://www.jcom.co.jp/corporate/site_info/privacy_policy/?sc_pid=my_support_footer" target="_blank">プライバシーポリシー</a></li> <li><a class="blank" href="https://www.jcom.co.jp/corporate/site_info/security_policy/?sc_pid=my_support_footer" target="_blank">セキュリティーポリシー</a></li> <li><a class="blank" href="https://www.jcom.co.jp/corporate/site_info/socialmedia_policy/?sc_pid=my_support_footer" target="_blank">ソーシャルメディアポリシー</a></li> <li><a class="blank" href="https://www.jcom.co.jp/corporate/sustainability/well_being/hrp/#policy?sc_pid=my_support_footer" target="_blank">人権方針</a></li> </ul> <ul class="txt_links mt10"> <li><a class="blank" href="https://www.jcom.co.jp/corporate/site_info/privacy_policy/cookie/?sc_pid=my_support_footer" target="_blank">お客さまのデータ利用・外部送信について</a></li> <li><a class="blank" href="https://www.jcom.co.jp/contactus/?sc_pid=my_support_footer" target="_blank">お問い合わせ</a></li> <li><a class="blank" href="https://www.jcom.co.jp/corporate/?sc_pid=my_support_footer" target="_blank">企業サイト</a></li> <li><a class="blank" href="https://hrmos.co/pages/jcom?sc_pid=my_support_footer" target="_blank">採用情報</a></li> <li><a class="blank" href="https://business.jcom.co.jp/?sc_pid=my_support_footer" target="_blank">法人のお客さま</a></li> <li><a class="blank" href="https://www.jcom.co.jp/site_info/?sc_pid=my_support_footer" target="_blank">当サイトについて</a></li> </ul> </div> <div class="copyright">Copyright (C) JCOM Co., Ltd. All Rights Reserved.</div> </div><span id="j_id0:j_id1:Waiting"><span id="j_id0:j_id1:Waiting.start" style="display: none"><div id="j_id0:j_id1:load_page" onclick="document.getElementById('load_page_message').focus();" class="loadingOuterPanel"> <div align="center" id="load_page_message" onkeydown="return false;" style="outline:none;" tabindex="-1"> <p><img src="/img/loading32.gif" height="32" width="32" />  <span class="loadingMsg">Now Loading ．．．</span> </p> </div></div></span><script type="text/javascript"> window.document.getElementById('j_id0:j_id1:Waiting.start').onstart=function(){document.getElementById('load_page_message').focus();;}; </script><span id="j_id0:j_id1:Waiting.stop"></span></span><div id="j_id0:j_id1:Dialog"> <div class="dialog_modal" id="dialog_modal"><span class="dialogText"></span> </div> <div class="hidden_msg" id="hidden_msg"> <div id="dialog_label_OK">OK</div> <div id="dialog_label_cansel">キャンセル</div> </div></div><script src="//www.myjcom.jp/common/js/s_code_utf-8.js" type="text/javascript" charset="utf-8"></script> <script type="text/javascript"> //<![CDATA[  //]]> </script> <script src="https://api.showtalk.jp/js/showtalk.js?accessKey=e39000958a99f6d0bfdeca9310bf6514"></script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-T8G76FT');</script>   <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-T8G76FT" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script src="https://hps.transer.com/atasp/pagetrans2/crosslanguage-translate.php?clientid=abc" type="text/javascript"></script> <script type="text/javascript"> (function (window, document, script) { var id = "fbab"; var firstScriptTag = document.getElementsByTagName(script)[0], newScriptTag = document.createElement(script); newScriptTag.async = true; newScriptTag.src = '//tm.msgs.jp/stm.js?id=' + id; firstScriptTag.parentNode.insertBefore(newScriptTag, firstScriptTag); })(window, document, 'script'); </script><span id="j_id0:j_id1:j_id396"> <style type="text/css"> #sso-modal-content { width: 50% ; margin: 0 ; padding: 10px 20px ; border: 4px solid #e63817; border-radius: 10px; background: #fff ; position: fixed ; display: none ; z-index: 2001 ; text-align:center; color: #e63817; } #sso-modal-overlay { z-index: 2000 ; display: none ; position: fixed ; top: 0 ; left: 0 ; width: 100% ; height: 120% ; background-color: rgba( 0,0,0, 0.25 ) ; } #message1::before { content: ''; display: inline-block; background-image: url(https://auth.id2.zaq.ne.jp/images/com_ic_13.png); background-size: contain; vertical-align: middle !important; width: 18px; height: 18px; margin-right: .5rem; } </style> <script type="text/javascript"> $(() => { //キーボード操作などにより、オーバーレイが多重起動するのを防止する $( this ).blur() ; //ボタンからフォーカスを外す if( $( "#ErrorCode" ).val() == '') return false ; if( $( "#sso-modal-overlay" )[0] ) return false ; //オーバーレイを出現させる $( "body" ).append( '<div id="sso-modal-overlay"></div>' ) ; $( "#sso-modal-overlay" ).fadeIn( "slow" ) ; //コンテンツをセンタリングする centeringModalSyncer() ; //コンテンツをフェードインする $( "#sso-modal-content" ).fadeIn( "slow" ) ; //[#sso-modal-overlay]、または[#sso-modal-close]をクリックしたら… $( "#sso-modal-overlay,#sso-modal-close" ).off('click').on('click', function(){ //[#sso-modal-content]と[#sso-modal-overlay]をフェードアウトした後に… $( "#sso-modal-content,#sso-modal-overlay" ).fadeOut( "slow" , function(){ //[#sso-modal-overlay]を削除する $('#sso-modal-overlay').remove() ; }); }); }); //リサイズされたら、センタリングをする関数[centeringModalSyncer()]を実行する $( window ).resize( centeringModalSyncer ) ; //センタリングを実行する関数 function centeringModalSyncer() { //画面(ウィンドウ)の幅、高さを取得 var w = $( window ).width() ; var h = $( window ).height() ; // コンテンツ(#sso-modal-content)の幅、高さを取得 var cw = $( "#sso-modal-content" ).outerWidth(); var ch = $( "#sso-modal-content" ).outerHeight(); //センタリングを実行する $( "#sso-modal-content" ).css( {"left": ((w - cw)/2) + "px","top": ((h - ch)/2) + "px"} ) ; } </script> <div id="sso-modal-content"> <p id="message1"></p> <p></p> <p></p> <p><a href="" target="_blank"></a></p> <p><button id="sso-modal-close" type="button">ログアウト</button></p> <input id="ErrorCode" type="hidden" value="" /> </div> <script type="text/javascript"> $(window).on('load', function () { if ($('#sso-modal-overlay').length) { window.ugattr10 = window.ugattr10 || {}; ugattr10['prop10'] = 'JSS_O_J_SsoErrorComponent'; usergram.push(['send','Ug54Bx-1','event','web_errorscreen',ugattr10]); } }); </script> <script type="text/javascript"> (function(){var a=window,b=document,c=a.usergram=a.usergram||[],d,e; c.l||(c.s=(new Date()).getTime(),c.l=!0,d=b.getElementsByTagName('script')[0], e=b.createElement('script'),e.type='text/javascript',e.async=true, e.src='//code.usergram.info/js/usergram.js',d.parentNode.insertBefore(e,d))})(); window.usergram=window.usergram||[],window.ugattr10=window.ugattr10||{}; </script></span><span id="j_id0:j_id1:j_id400"><div id="j_id0:j_id1:j_id400:j_id401:j_id409"> <div id="footernavi_fixed"> <div id="footernavi_body"> <div class="footernavi left"> <div class="footernavi inner"> <div> <h2 class="txt">今ご覧いただいている内容はこちらでもサポートしています</h2> </div> <div class="footernavi_icon"> <p> <a href="javascript:void(0)" id="button_toggle"> </a> </p> </div> </div> <div class="footernavi inner"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:0:j_id412"> <div class="m_btn_left"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:0:j_id414"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:0:j_id414:j_id415:j_id421"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:0:j_id414:j_id415:j_id422"> <a class="footerbtn-link" href="https://www2.myjcom.jp/special/app/myjcom/" onclick="dataLayer.push({event: 'linkTrack',cat: 'navi-click',act: 'アプリで解決',lab: 'JSS_O_J_Top'});" target="_blank"> <div class="footerbtndiv1"> <img class="footerimg" onerror="this.remove()" src="/resource/1737541416000/JSS_O_J_FooterNaviBtnIcon/images/ico_myjcomapp01.png" /> </div> <div class="footerbtndiv2">アプリで解決</div> </a></div></div></div> </div></div><div id="j_id0:j_id1:j_id400:j_id401:j_id411:1:j_id412"> <div class="m_btn_left"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:1:j_id414"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:1:j_id414:j_id415:j_id421"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:1:j_id414:j_id415:j_id422"> <a class="footerbtn-link" href="https://cs.myjcom.jp/line_support?sc_pid=my_support_fnavi" onclick="dataLayer.push({event: 'linkTrack',cat: 'navi-click',act: 'LINEでしつもん',lab: 'JSS_O_J_Top'});" target="_blank"> <div class="footerbtndiv1"> <img class="footerimg" onerror="this.remove()" src="/resource/1737541416000/JSS_O_J_FooterNaviBtnIcon/images/ico_line01.png" /> </div> <div class="footerbtndiv2">LINEでしつもん</div> </a></div></div></div> </div></div><div id="j_id0:j_id1:j_id400:j_id401:j_id411:2:j_id412"> <div class="m_btn_left"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:2:j_id414"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:2:j_id414:j_id415:j_id421"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:2:j_id414:j_id415:j_id422"> <a class="footerbtn-link" href="https://cs.myjcom.jp/movie" onclick="dataLayer.push({event: 'linkTrack',cat: 'navi-click',act: '動画で確認',lab: 'JSS_O_J_Top'});" target="_blank"> <div class="footerbtndiv1"> <img class="footerimg" onerror="this.remove()" src="/resource/1737541416000/JSS_O_J_FooterNaviBtnIcon/images/ico_douga01.png" /> </div> <div class="footerbtndiv2">動画で確認</div> </a></div></div></div> </div></div><div id="j_id0:j_id1:j_id400:j_id401:j_id411:3:j_id412"> <div class="m_btn_left"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:3:j_id414"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:3:j_id414:j_id415:j_id421"><div id="j_id0:j_id1:j_id400:j_id401:j_id411:3:j_id414:j_id415:j_id422"> <a class="footerbtn-link" href="https://mypage.jcom.co.jp/trouble_check/" onclick="dataLayer.push({event: 'linkTrack',cat: 'navi-click',act: 'トラブル診断',lab: 'JSS_O_J_Top'});" target="_blank"> <div class="footerbtndiv1"> <img class="footerimg" onerror="this.remove()" src="/resource/1737541416000/JSS_O_J_FooterNaviBtnIcon/images/ico_trouble01.png" /> </div> <div class="footerbtndiv2">トラブル診断</div> </a></div></div></div> </div></div> </div> </div> <div class="footernavi right"> <div class="btn_right"> <div> <h2 class="txt">手続き・確認は</h2> </div><div id="j_id0:j_id1:j_id400:j_id401:j_id449:0:j_id451"> <div class="m_btn_right"><div id="j_id0:j_id1:j_id400:j_id401:j_id449:0:j_id453"><div id="j_id0:j_id1:j_id400:j_id401:j_id449:0:j_id453:j_id454:j_id455"><div id="j_id0:j_id1:j_id400:j_id401:j_id449:0:j_id453:j_id454:j_id456"> <a class="footerbtn-link footerbtnright1" href="https://mypage.jcom.co.jp/" onclick="dataLayer.push({event: 'linkTrack',cat: 'navi-click',act: 'マイページ',lab: 'JSS_O_J_Top'});" target="_blank"> <div class="footerbtnright2"> マイページ </div> </a></div></div></div> </div></div> </div> <div class="btn_right"> <div> <h2 class="txt">お申し込みは</h2> </div><div id="j_id0:j_id1:j_id400:j_id401:j_id449:1:j_id451"> <div class="m_btn_right"><div id="j_id0:j_id1:j_id400:j_id401:j_id449:1:j_id453"><div id="j_id0:j_id1:j_id400:j_id401:j_id449:1:j_id453:j_id454:j_id455"><div id="j_id0:j_id1:j_id400:j_id401:j_id449:1:j_id453:j_id454:j_id456"> <a class="footerbtn-link footerbtnright1" href="https://www.jcom.co.jp/" onclick="dataLayer.push({event: 'linkTrack',cat: 'navi-click',act: '公式サイト',lab: 'JSS_O_J_Top'});" target="_blank"> <div class="footerbtnright2"> 公式サイト </div> </a></div></div></div> </div></div> </div> </div> </div> </div></div> <script type="text/javascript"> // ナビゲーション表示制御 const footernavi_fixed = $("#footernavi_fixed"); const height_footernavi = $(footernavi_fixed).height(); $(function() { if ($.cookie("jcom_support_access") == undefined) { // 1回目のアクセス $(footernavi_fixed).removeClass("close").css('bottom', 0 + 'px'); $.cookie("jcom_support_access", "onece", { expires: 7 }); $.cookie("footernavi_status", "open", { expires: 7 }); } if ($.cookie("footernavi_status") == 'close') { $(footernavi_fixed).addClass("close").css('bottom', (-(height_footernavi) + 25) + 'px'); } else if ($.cookie("footernavi_status") == 'open') { $(footernavi_fixed).removeClass("close").css('bottom', 0 + 'px'); } $("#button_toggle").on('click', function () { if ($(footernavi_fixed).hasClass("close")) { $(footernavi_fixed).removeClass("close").css('bottom', 0 + 'px'); $.cookie("footernavi_status", "open", { expires: 7 }); } else { $(footernavi_fixed).addClass("close").css('bottom', (-(height_footernavi) + 25) + 'px'); $.cookie("footernavi_status", "close", { expires: 7 }); } }); }); // $(function() { // if(true){ // $('#footernavi_fixed').show(); // if(true){ // redisplay(true); // }else{ // minimize(true); // } // } // }); function minimize(isInit) { $('.m_btn_left').hide(); $('.btn_right').hide(); $("#button_close").hide(); $("#button_open").show(); if(!isInit){ document.cookie = "apex__footernavi_status=false"; } } function redisplay(isInit) { if(true){ $('.m_btn_left').show(); }else{ $('.m_btn_left').hide(); } if(true){ $('.btn_right').show(); }else{ $('.btn_right').hide(); } $("#button_close").show(); $("#button_open").hide(); if(!isInit){ document.cookie = "apex__footernavi_status=true"; } } // ボタン押下時のアクション $(document).ready(function() { $('.popup-youtube').magnificPopup({ type: 'iframe', iframe: { markup: '<div class="mfp-iframe-scaler">' + '<div class="mfp-close"></div>' + '<iframe class="mfp-iframe" frameborder="0" allow="autoplay"></iframe>' + '</div>', patterns: { youtube: { index: 'youtube.com/', id: 'v=', src: 'https://www.youtube.com/embed/%id%?autoplay=1' } } }, callbacks: { open: function() { jQuery('body').addClass('movienoscroll'); }, close: function() { jQuery('body').removeClass('movienoscroll'); } }, mainClass: 'mfp-fade', preloader: false, fixedContentPos: false }); }); $(function () { $('.popup-modal').magnificPopup({ type: 'inline', overflowY: 'scroll', mainClass: 'mfp-fade' }); $(document).on('click', '.popup-modal-dismiss', function (e) { e.preventDefault(); $.magnificPopup.close(); }); }); </script></span> <div id="top-cover"> </div> </body><span id="j_id0:j_id1:j_id492"> <form id="j_id0:j_id1:j_id492:j_id493:j_id497" name="j_id0:j_id1:j_id492:j_id493:j_id497" method="post" action="/top" enctype="application/x-www-form-urlencoded"> <input type="hidden" name="j_id0:j_id1:j_id492:j_id493:j_id497" value="j_id0:j_id1:j_id492:j_id493:j_id497" /> <script id="j_id0:j_id1:j_id492:j_id493:j_id497:j_id498" type="text/javascript">jssSupportLogout=function(){A4J.AJAX.Submit('j_id0:j_id1:j_id492:j_id493:j_id497',null,{'similarityGroupingId':'j_id0:j_id1:j_id492:j_id493:j_id497:j_id498','actionUrl':'/top','parameters':{'j_id0:j_id1:j_id492:j_id493:j_id497:j_id498':'j_id0:j_id1:j_id492:j_id493:j_id497:j_id498'} } )}; </script><span id="j_id0:j_id1:j_id492:j_id493:j_id497:logoutCallback"></span><div id="j_id0:j_id1:j_id492:j_id493:j_id497:j_id523"></div> </form> <meta content="width=device-width, initial-scale=1.0" name="viewport" /><div id="j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:ssoPopup"> <div class="popup_bg" id="sso_popup_bg"> <div class="ssopopup" id="sso_popup"> <div class="service"> <p class="support">J:COMサポートログイン</p> <p class="title">マイページのログインを継続して<br />便利なサポートをご利用いただけます</p> <div> <ul class="flexbox icons"> <li class="service_list img_people"><span class="txt">自分にピッタリの<br class="pc_only" />サポート情報</span></li> <li class="service_list img_note"><span class="txt">各種お手続きを<br class="pc_only" />スムーズに</span></li> </ul> </div> </div> <div class="login_box"> <p class="login_txt">J:COMパーソナルID・パスワードを<br class="sp_only" />入力せずに</p> <p><a class="link login_btn" onclick="popupSsoLogin();dataLayer.push({event: 'linkTrack',cat: 'pid-induction',act: 'login',lab: location.href});">そのまま利用する</a></p> <p><a class="link nologin_btn" id="nologin" onclick="popupNotSsoLogin();dataLayer.push({event: 'linkTrack',cat: 'pid-induction',act: 'nologin',lab: location.href});">あとでログインする</a></p> </div> </div> </div></div> <form id="j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506" name="j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506" method="post" action="/top" enctype="application/x-www-form-urlencoded"> <input type="hidden" name="j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506" value="j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506" /> <script id="j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506:j_id507" type="text/javascript">insertNotSsoLoginCookie=function(){A4J.AJAX.Submit('j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506',null,{'similarityGroupingId':'j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506:j_id507','actionUrl':'/top','parameters':{'j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506:j_id507':'j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506:j_id507'} } )}; </script><div id="j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506:j_id524"></div> </form> <script> $(() => { jssSupportSso.loginUrl = 'https://id.zaq.ne.jp/id/script/connect/authz_req/endpoint.seam?response_type=code&client_id=jcom_support&redirect_uri=https%3A%2F%2Fcs.myjcom.jp%2Fssocallback&scope=openid+http%3A%2F%2Fjcom.co.jp%2Fconnect%2Fprofile%2Fstandard_new+http%3A%2F%2Fjcom.co.jp%2Fconnect%2Fprofile%2Fstandard_plus&nonce=7564696413142811f984f1889db867b05d281f83243cf158f2c25edb351ad373&state=https%3A%2F%2Fcs.myjcom.jp%2Ftop&code_challenge_method=S256&code_challenge=bgq6qADPZ-JTykZFgGQRdOlskzWZ-HJw5I_QT8bpWy8&prompt='; jssSupportSso.isMovie = false; jssSupportSso.spResource = "/resource/1729652278000/JSS_glonavi_SP/resource/img/nav_btn_mypagelogin.png"; if (false) { supportLogind(); // JCOM-2683 追加修正 START if (true) { // ログイン中なのに地域情報を持たない場合は、地域設定の箇所を非表示 $('.area_setting').hide(); $('.area_notice').hide(); } // JCOM-2683 追加修正 END } else { notSupportLogind(); $('body').append('<iframe id="pidiframe" src="https://id.zaq.ne.jp/id/sso/iframePage.xhtml"></iframe>'); $('#pidiframe').on('load', event => checkSsoLogin()); } }); function loginPageRedirect(){ window.location.href = jssSupportSso.loginUrl; } let button = $('.jss-sso-login'); button.attr('href', 'javascript:void(0)'); button.on('click', loginPageRedirect); </script></span> <script type="text/javascript"> $ = jQuery.noConflict(); beenFocused = true; //// // 2018.08.04 Add↓ // 強制リダイレクト(JCOM大分用) if (CJS.getCookie('area_id') == '229') {; location.href = './oct_a'; } if (CJS.getCookie('area_id') == '230') {; location.href = './oct_b'; } if (CJS.getCookie('area_id') == '231') {; location.href = './oct_c'; } if (CJS.getCookie('area_id') == '232') {; location.href = './oct_d'; } // 2018.08.04 Add↑ $(document).ready(function() { if (CJS.checkOffice('')) {jsRefreshPage();} else {pageRefresh();} }); function pageRefresh() { templateTrigger(); } </script><span id="j_id0:j_id512"> <script src="/resource/1741079047000/JSS_SprinklrChat" type="text/javascript"></script> <style type="text/css"> /* PCのチャットウィンドウのエリア微調整 */ @media screen and (min-width: 768px) { .spr-chat__box{ height: calc(100% - 280px) !important; bottom: 185px !important; transition: .2s; } } .scrolledSpr > .spr-chat__box{ bottom: 275px !important; transition: .2s; } /* PCのアイコン位置 */ .spr-chat__trigger-box{ right: 70px; bottom: 165px !important; transition: .2s; } /* PCの通知アイコン位置 */ .spr-chat__notification-box{ bottom: 125px; transition: .2s; } /* スクロール時のアイコン位置 */ .scrolled{ bottom: 110px !important; transition: .2s; } /* PCのお知らせ（プロアクティブプロンプト）の位置 */ @media screen and (min-width: 768px) { .spr-chat__proactive-box { bottom: 200px !important; transition: .2s; } .scrolledSpr > .spr-chat__proactive-box{ bottom: 290px !important; transition: .2s; } } /* トップスクロールボタン重複領域の縮小 */ #spr-live-chat-app > * > div[data-testid="triggerContainer"]{ width: 0px; height: 0px; } /* SPのアイコン位置 */ @media screen and (max-width: 767px){ .spr-chat__trigger-box { right: 50px; bottom: 150px !important; transition: .2s; } .spr-chat__notification-box{ right: -20px; bottom: 110px !important; transition: .2s; } } /* SPのお知らせ（プロアクティブプロンプト）の位置 */ @media screen and (max-width: 767px){ .spr-chat__proactive-box { bottom: 200px !important; transition: .2s; } .scrolledSpr > .spr-chat__proactive-box{ bottom: 300px !important; transition: .2s; } } </style></span><script type="text/javascript">Sfdc.onReady(function(){ Sfdc.Resource.addJavaScripts(['/resource/1702262375000/JSS_O_J_Usergram','/resource/1742173228000/JSS_Gnavi2022/resource/js/pc.js','/resource/1742173228000/JSS_SupportTop2022/resource/js/top_pc.js','/resource/1742173228000/JSS_SupportTop2022/resource/js/slider_pc.js','/resource/1715066608000/JSS_O_J_OnclickDataLayer','/resource/1742173228000/JSS_Gnavi2022/resource/js/notice.js']); SfdcApp && SfdcApp.Visualforce && SfdcApp.Visualforce.VSManager && SfdcApp.Visualforce.VSManager.vfPrepareForms(["j_id0:j_id1:ToolId","j_id0:j_id1:j_id492:j_id493:j_id497","j_id0:j_id1:j_id492:j_id493:j_id501:j_id502:j_id506","j_id0:j_id1:j_id291"]); });</script>

CINXE.COM

JCOMサポート