Who Benefits From Civic Technology? (2015)

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Gathering data from civic technology groups from around the world, it shows the variations in usage of civic tech across four core countries (US, UK, Kenya and South Africa), and records the attitudes of users towards the platforms they are using.", "author": [{"@context": "http://schema.org", "@type": "Person", "familyName": "Rumbul", "givenName": "Rebecca", "name": "Rebecca Rumbul", "affiliation": {"@type": "Organization", "name": "mySociety"}, "url": "https://www.mysociety.org/about/team/rebecca-rumbul/", "sameAs": ["https://twitter.com/RebeccaRumbul", "http://orcid.org/0000-0001-6946-9147", "https://research.mysociety.org/people/rebecca-rumbul", "https://scholar.google.co.uk/citations?user=23ggiEAAAAAJ", "https://www.mysociety.org/about/team/rebecca-rumbul/"]}], "url": "https://research.mysociety.org/publications/who-benefits-from-civic-technology", "image": "https://research.mysociety.org/media/thumbnails/demographics-report_dragged.png"} </script> <script defer>Object.defineProperty(document,"cookie",{get:function(){var t=Object.getOwnPropertyDescriptor(Document.prototype,"cookie").get.call(document);return t.trim().length>0&&(t+="; 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ga('create', 'UA-660910-43', {'storage': 'none', 'storeGac': false}); ga('set', 'anonymizeIp', true); ga('send', 'pageview'); </script> </head> <body> <div class="ms-header"> <nav class="ms-header__row"> <a class="ms-header__logo" href="http://www.mysociety.org">mySociety</a> </nav> </div> <header class="site-header"> <div class="container"> <a href="/" class="site-title"><h1>mySociety Research</h1></a> <nav role="navigation" class="site-nav"> <ul> <li><a href="/section/research">Research</a></li> <li><a href="/newsletter">Newsletter</a></li> <li><a href="http://tictec.mysociety.org/" target="_blank">TICTeC</a></li> </ul> </nav> </div> </header> <div class="page-wrapper"> <div class="page"> <div class="main-content-column"> <main role="main" class="main-content"> <h1>Who Benefits From Civic Technology?</h1> <a href="/publications/outputs/32"><img src="/media/cache/04/81/04811ee086a9744b709995f95210f65b.jpg" width="1024" height="680"></a> <hr> <p> <span class="research-item__button" ><a class="button" rel="nofollow" href="/publications/outputs/32">馃寪Read Online</a></span> <span class="research-item__button" ><a class="button" rel="nofollow" href="/publications/outputs/33">馃寪Plain Text</a></span> <span class="research-item__button" ><a class="button" rel="nofollow" href="/publications/outputs/34"><span> <svg class="download-svg" fill="currentColor" height="1em" role="presentation" viewBox="0 0 16 16" width="1em" xmlns="http://www.w3.org/2000/svg"> <g fill-rule="nonzero"> <path d="M8.707 10.95a1 1 0 01-1.414 0L3.05 6.707a1 1 0 011.414-1.414L8 8.828l3.536-3.535a1 1 0 111.414 1.414L8.707 10.95z"> </path> <rect height="10" rx="1" width="2" x="7" y="1"></rect> <path d="M3 15a1 1 0 01-1-1v-2a1 1 0 012 0v1h8v-1a1 1 0 012 0v2a1 1 0 01-.883.993L13 15H3z"></path> </g> </svg> </span>Kindle .mobi</a></span> <span class="research-item__button" ><a class="button" rel="nofollow" href="/publications/outputs/474"><span> <svg class="download-svg" fill="currentColor" height="1em" role="presentation" viewBox="0 0 16 16" width="1em" xmlns="http://www.w3.org/2000/svg"> <g fill-rule="nonzero"> <path d="M8.707 10.95a1 1 0 01-1.414 0L3.05 6.707a1 1 0 011.414-1.414L8 8.828l3.536-3.535a1 1 0 111.414 1.414L8.707 10.95z"> </path> <rect height="10" rx="1" width="2" x="7" y="1"></rect> <path d="M3 15a1 1 0 01-1-1v-2a1 1 0 012 0v1h8v-1a1 1 0 012 0v2a1 1 0 01-.883.993L13 15H3z"></path> </g> </svg> </span>epub</a></span> <span class="research-item__button" ><a class="button" rel="nofollow" href="/publications/outputs/1"><span> <svg class="download-svg" fill="currentColor" height="1em" role="presentation" viewBox="0 0 16 16" width="1em" xmlns="http://www.w3.org/2000/svg"> <g fill-rule="nonzero"> <path d="M8.707 10.95a1 1 0 01-1.414 0L3.05 6.707a1 1 0 011.414-1.414L8 8.828l3.536-3.535a1 1 0 111.414 1.414L8.707 10.95z"> </path> <rect height="10" rx="1" width="2" x="7" y="1"></rect> <path d="M3 15a1 1 0 01-1-1v-2a1 1 0 012 0v1h8v-1a1 1 0 012 0v2a1 1 0 01-.883.993L13 15H3z"></path> </g> </svg> </span>Download PDF</a></span> </p> <hr> <p> <a href="https://www.mysociety.org/about/team/rebecca-rumbul/">Rebecca Rumbul</a> </p> <hr> <p>mySociety鈥檚 longterm mission is to understand the impacts of civic technologies. But before they can be fully examined, we need better provision of the baseline facts.</p> <p>This research seeks to begin at the beginning, asking the most basic questions about who actually uses civic technology and why. Gathering data from civic technology groups from around the world, it shows the variations in usage of civic tech across four core countries (US, UK, Kenya and South Africa), and records the attitudes of users towards the platforms they are using.</p> <hr> <h2>Contents</h2> <ol> <li><a href="https://research.mysociety.org/html/who-benefits/#start" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#start'})">Summary</a> </li> <li><a href="https://research.mysociety.org/html/who-benefits/#executive-summary" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#executive-summary'})">Executive Summary</a> </li> <li><a href="https://research.mysociety.org/html/who-benefits/#introduction" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#introduction'})">Introduction</a> </li> <li><a href="https://research.mysociety.org/html/who-benefits/#research-aims" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#research-aims'})">Research Aims</a> </li> <li><a href="https://research.mysociety.org/html/who-benefits/#methodology" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#methodology'})">Methodology</a> </li> <li><a href="https://research.mysociety.org/html/who-benefits/#research-challenges" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#research-challenges'})">Research Challenges</a> </li> <li><a href="https://research.mysociety.org/html/who-benefits/#findings" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">Findings</a> <ol> <li><a href="https://research.mysociety.org/html/who-benefits/#findings-age" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">Age</a></li> <li><a href="https://research.mysociety.org/html/who-benefits/#findings-gender" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">Gender</a></li> <li><a href="https://research.mysociety.org/html/who-benefits/#findings-ethnicity" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">Ethnicity</a></li> <li><a href="https://research.mysociety.org/html/who-benefits/#findings-education" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">Education</a></li> <li><a href="https://research.mysociety.org/html/who-benefits/#findings-employment" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">Employment</a></li> <li><a href="https://research.mysociety.org/html/who-benefits/#findings-political-engagement" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">Political Engagement</a></li> <li><a href="https://research.mysociety.org/html/who-benefits/#findings-how-do-users-feel-about-civic-technology" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">How do users feel about Civic Technology?</a></li> <li><a href="https://research.mysociety.org/html/who-benefits/#findings-61--affluent-countries-the-us--uk" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">Affluent Countries: The US & UK</a></li> <li><a href="https://research.mysociety.org/html/who-benefits/#findings-62--developing-nations-kenya--south-africa" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#findings'})">Developing Nations: Kenya & South Africa</a></li> </ol> </li> <li><a href="https://research.mysociety.org/html/who-benefits/#about-mysociety" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#about-mysociety'})">About MySociety</a> </li> <li><a href="https://research.mysociety.org/html/who-benefits/#core-interview-questions" onclick="trackEvent('toc_click', {'slug': 'who-benefits-from-civic-technology', 'link': 'https://research.mysociety.org/html/who-benefits/#core-interview-questions'})">Core interview questions</a> </li> </ol> <h2>Related Items:</h2> <ul class="research-items"> <li class="research-item"> <div class="research-item__thumbnail"> <a href="/publications/parliament-and-people"> <img style="margin:0px 2px 0px 2px" src="/media/cache/c9/a1/c9a1d49e7f28c5ae121e0a9bbdf17326.png" srcset="/media/cache/c9/a1/c9a1d49e7f28c5ae121e0a9bbdf17326@1.5x.png 1.5x, /media/cache/c9/a1/c9a1d49e7f28c5ae121e0a9bbdf17326@2x.png 2x" width="106" height="150"> </a> </div> <h2 class="research-item__title"><a href="/publications/parliament-and-people">Parliament and the people</a></h2> <ul class="research-item__authors"> <li class="research-item__author">Rebecca Rumbul</li> <li class="research-item__author">Gemma Moulder</li> <li class="research-item__author">Alex Parsons</li> </ul> <p class="research-item__pubdate">November 2018</p> </li> <li class="research-item"> <div class="research-item__thumbnail"> <a href="/publications/ict-and-citizen-efficacy"> <img style="margin:3px 0px 3px 0px" src="/media/cache/18/a5/18a58d03b1e45624aca5967e5ffaa89a.png" srcset="/media/cache/18/a5/18a58d03b1e45624aca5967e5ffaa89a@1.5x.png 1.5x, /media/cache/18/a5/18a58d03b1e45624aca5967e5ffaa89a@2x.png 2x" width="110" height="144"> </a> </div> <h2 class="research-item__title"><a href="/publications/ict-and-citizen-efficacy">ICT and Citizen Efficacy</a></h2> <ul class="research-item__authors"> <li class="research-item__author">Rebecca Rumbul</li> </ul> <p class="research-item__pubdate">August 2016</p> </li> </ul> <div class="colour-red" style="margin: 2em 0;"> <h2>Research newsletter</h2> <p> Sign up to our mailing list for updates about new publications and events. </p> <form style="max-width: 24em" action="//mysociety.us9.list-manage.com/subscribe/post?u=53d0d2026dea615ed488a8834&id=287dc28511" method="POST"> <div style="position: absolute; left: -5000px;"> <input name="b_53d0d2026dea615ed488a8834_287dc28511" tabindex="-1" value="" type="text"> </div> <input name="group[11745][16]" value="1" type="hidden"> <div class="inline-input"> <input name="EMAIL" placeholder="you@email.com" aria-label="Email address" type="email"> </div><div class="inline-button"> <input type="submit" class="button" name="subscribe" value="Subscribe" onclick="trackEvent('newsletter_signup', {'page':'who-benefits-from-civic-technology'})"> </div> <p> <label> <input name="group[11745][32]" value="1" type="checkbox" style="vertical-align: 0.1em; margin-right: 0.3em;"> Also sign up to general mySociety news </label> </p> </form> </div> <h2>Cite this</h2> <p class="citation-harvard">Rumbul, R. (2015). <i>Who Benefits From Civic Technology?</i>. [online] mySociety Research. Available at: https://research.mysociety.org/publications/who-benefits-from-civic-technology [Accessed 3 Dec 2024].</p> </main> </div> <div class="secondary-content-column"> <div class="sidebar"> <h2>Authors</h2> <div class="sidebar-author-block"> <h3 class="author-name">Rebecca Rumbul</h3> <p class="author-institution">mySociety</p> <p class="author-more-link"><a href="https://www.mysociety.org/about/team/rebecca-rumbul/" rel="author">More about Rebecca Rumbul</a></p> </div> <h2>Funding</h2> <p>The research was made possible by a grant from <a href="http://www.hewlett.org/">The William and Flora Hewlett Foundation</a>.</p> <h2>Licence</h2> <b><a href="https://creativecommons.org/licenses/by/3.0/">Creative Commons Attribution 3.0 Unported License</a></b> <h2>Tags</h2> <ul class="tags"> <li class="tag"><a href="/section/civic-tech">Civic Tech</a></li> <li class="tag"><a href="/section/kenya">Kenya</a></li> <li class="tag"><a href="/section/research">Papers / Reports</a></li> <li class="tag"><a href="/section/south-africa">South Africa</a></li> <li class="tag"><a href="/section/united-kingdom">United Kingdom</a></li> <li class="tag"><a href="/section/united-states">United States</a></li> </ul> <h2>Download/Access</h2> <p> <p class="author-name"><a href="/publications/outputs/32" rel="nofollow" >Read Online</a></p> <p class="author-name"><a href="/publications/outputs/33" rel="nofollow" >Plain Text</a></p> <p class="author-name"><a href="/publications/outputs/34" rel="nofollow" >Kindle .mobi</a></p> <p class="author-name"><a href="/publications/outputs/474" rel="nofollow" >epub</a></p> </p> </div> </div> </div> </div>  <script src="https://code.jquery.com/jquery-3.6.4.min.js" integrity="sha256-oP6HI9z1XaZNBrJURtCoUT5SUnxFr8s3BzRl+cbzUq8=" crossorigin="anonymous"></script> <script src="/static/js/main.ad9290bdcebf.js"></script> <div class="mysoc-footer" role="contentinfo"> <div class="page"> <div class="row"> <div class="col-sm-5"> <h2 class="mysoc-footer__site-name"><a href="https://mysociety.org?utm_source=whatdotheyknow.com&utm_content=footer+logo&utm_medium=link&utm_campaign=mysoc_footer" class="mysoc-footer__org__logo mysoc-footer__org__logo--mysociety">mySociety</a></h2> <div class="mysoc-footer__site-description"> <p> mySociety is a not-for-profit social enterprise, based in the UK but working with partners internationally. 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Who Benefits From Civic Technology? (2015) - mySociety Research