Contact the Canada Revenue Agency (CRA)

<!DOCTYPE html> <html class="no-js" dir="ltr" lang="en" xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta charset="utf-8"/> <title>Contact the Canada Revenue Agency (CRA) - Canada.ca</title> <meta content="width=device-width,initial-scale=1" name="viewport"/> <script type="text/javascript" src="https://www.canada.ca/public/2638385e40e5637a73786685a4729cdd129476e35554" ></script><script src="//assets.adobedtm.com/be5dfd287373/abb618326704/launch-3eac5e076135.min.js"></script> <link rel="schema.dcterms" href="http://purl.org/dc/terms/"/> <link rel="canonical" href="https://www.canada.ca/en/revenue-agency/corporate/contact-information.html"/> <link rel="alternate" hreflang="en" href="https://www.canada.ca/en/revenue-agency/corporate/contact-information.html"/> <link rel="alternate" hreflang="fr" href="https://www.canada.ca/fr/agence-revenu/organisation/coordonnees.html"/> <meta name="description" content="Contact information for the Canada Revenue Agency, including CRA phone numbers for personal and business taxes, benefits, and more."/> <meta name="keywords" content="contact cra, contact, CRA, contact information, phone number, contact us, contact info, mailing address, telephone number, hours, wait times, find CRA address, call CRA, send mail to CRA"/> <meta name="author" content="Canada Revenue Agency"/> <meta name="dcterms.title" content="Contact the Canada Revenue Agency (CRA)"/> <meta name="dcterms.description" content="Contact information for the Canada Revenue Agency, including CRA phone numbers for personal and business taxes, benefits, and more."/> <meta name="dcterms.creator" content="Canada Revenue Agency"/> <meta name="dcterms.language" title="ISO639-2/T" content="eng"/> <meta name="dcterms.subject" title="gccore" content="Economics and Industry;Taxes"/> <meta name="dcterms.issued" title="W3CDTF" content="2020-09-14"/> <meta name="dcterms.modified" title="W3CDTF" content="2024-11-22"/> <meta name="dcterms.spatial" content="Canada"/> <meta name="dcterms.identifier" content="Canada_Revenue_Agency"/>  <meta prefix="fb: https://www.facebook.com/2008/fbml" property="fb:pages" content="378967748836213, 160339344047502, 184605778338568, 237796269600506, 10860597051, 14498271095, 209857686718, 160504807323251, 111156792247197, 113429762015861, 502566449790031, 312292485564363, 1471831713076413, 22724568071, 17294463927, 1442463402719857, 247990812241506, 730097607131117, 1142481292546228, 1765602380419601, 131514060764735, 307780276294187, 427238637642566, 525934210910141, 1016214671785090, 192657607776229, 586856208161152, 1146080748799944, 408143085978521, 490290084411688, 163828286987751, 565688503775086, 460123390028, 318424514044, 632493333805962, 370233926766473, 173004244677, 1562729973959056, 362400293941960, 769857139754987, 167891083224996, 466882737009651, 126404198009505, 135409166525475, 664638680273646, 169011506491295, 217171551640146, 182842831756930, 1464645710444681, 218822426028, 218740415905, 123326971154939, 125058490980757, 1062292210514762, 1768389106741505, 310939332270090, 285960408117397, 985916134909087, 655533774808209, 1522633664630497, 686814348097821, 230798677012118, 320520588000085, 103201203106202, 273375356172196, 61263506236, 353102841161, 1061339807224729, 1090791104267764, 395867780593657, 1597876400459657, 388427768185631, 937815283021844, 207409132619743, 1952090675003143, 206529629372368, 218566908564369, 175257766291975, 118472908172897, 767088219985590, 478573952173735, 465264530180856, 317418191615817, 428040827230778, 222493134493922, 196833853688656, 194633827256676, 252002641498535, 398018420213195, 265626156847421, 202442683196210, 384350631577399, 385499078129720, 178433945604162, 398240836869162, 326182960762584, 354672164565195, 375081249171867, 333050716732105, 118996871563050, 240349086055056, 119579301504003, 185184131584797, 333647780005544, 306255172770146, 369589566399283, 117461228379000, 349774478396157, 201995959908210, 307017162692056, 145928592172074, 122656527842056">  <meta name="description" content="Contact information for the Canada Revenue Agency (CRA), phone numbers, mailing addresses."/> <link rel="stylesheet" href="/etc/designs/canada/wet-boew/css/wet-boew.min.css"/> <link rel="stylesheet" href="/etc/designs/canada/wet-boew/css/theme.css"/> <link rel="stylesheet" href="https://use.fontawesome.com/releases/v5.8.1/css/all.css" integrity="sha384-50oBUHEmvpQ+1lW4y57PTFmhCaXp0ML5d60M1M7uH2+nqUivzIebhndOJK28anvf" crossorigin="anonymous"/> <noscript> <link rel="stylesheet" href="/etc/designs/canada/wet-boew/css/noscript.min.css"/> </noscript> <style> /* style this like call-to-action button */ .btn-default { font-size: 1.1em; margin-bottom: 25px; margin-top: 15px; padding: .58em 1em; } /* Create the indicator (the dot/circle - hidden when not checked) */ .checkmark:after { content: ""; position: absolute; display: none; } /* shared components */ .checkmark { position: absolute; top: 0; left: 0; height: 40px; width: 40px; background-color: #eee; border: 2px solid #333; } /* custom checkboxes */ /* for checks, container */ .container-checks { display: block; position: relative; padding-left: 55px; margin-bottom: 30px; cursor: pointer; font-size: 19px; font-weight: normal; -webkit-user-select: none; -moz-user-select: none; -ms-user-select: none; user-select: none; } /* hide default checkbox */ .container-checks input { position: absolute; opacity: 0; cursor: pointer; height: 0; width: 0; } /* Show when checkbox is focus with keyboard */ .container-checks input:focus-visible ~ .checkmark { background-color: #ccc; border-width: 4px; } .container-checks input:focus-visible ~ .checkmark:after { left: 12px; top: 3px; } /* mouse-over, grey */ .container-checks:hover input ~ .checkmark { background-color: #ccc; } .container-checks input:checked ~ .checkmark { background-color: #318000; } /* create the checkmark/indicator (hidden when not checked) */ .checkmark:after { content: ""; position: absolute; display: none; } /* show the checkmark when checked */ .container-checks input:checked ~ .checkmark:after { display: block; } /* style the checkmark/indicator */ .container-checks .checkmark:after { left: 14px; top: 5px; width: 10px; height: 22px; border: solid white; border-width: 0 4px 4px 0; -webkit-transform: rotate(45deg); -ms-transform: rotate(45deg); transform: rotate(45deg); } /* extend zebra strips to whole container */ .edge-color { background-color: #f0f0f0; display: inline-block; width: 100%; padding-top: 0px; padding-bottom: 15px; } /* extend zebra strips to whole container in a data table */ .dataTables_wrapper { margin-left: -22px; margin-right: -22px; } .dataTables_filter { margin-left: 8px; } </style> <style> /*chatbot styles start */ #chat-bottom-bar {overflow: visible !important;} .iconparent{ position: relative; } .iconmain{ top: -18px; position: fixed; } #chat-bottom-bar header h2 { font-size: 0.95em; margin-left: 70px; font-weight: 400; } #webchat div.ac-container button.ac-pushButton.style-positive { text-decoration: underline; } #chat-bottom-bar { max-width: 90%; } #webchat-container{ height:100%; } #webchat { border: none; font-size: 16px; height: 100%; padding-bottom: 42px; line-height: normal; } #webchat > div > div:first-child { overflow-x: hidden; overflow-y: auto; /*height: 490px;*/ } #webchat > div > div:nth-child(2) { /*height: 35px;*/ } #webchat div.ac-container button.ac-pushButton { font-weight: normal; line-height: normal; } #webchat div.ac-container div.ac-textBlock { font-size: 16px !important; } /*#webchat button.ac-pushButton { justify-content: left; border-style: none; padding: 5px; }*/ #webchat button.ac-pushButton div { overflow:auto!important; white-space:normal!important; } .chat { background-color: #006165; color: #fff; border-color: #006165; display: inline-block; position: fixed; bottom: 0px; right: 5%; border-bottom-color: currentColor; border-bottom-width: 0px; border-bottom-style: none; min-width:200px; height:40px; width:275px; z-index: 1050; -webkit-transform: translateZ(0px); box-shadow: 0px 5px 15px rgba(0,0,0,0.5); -webkit-box-shadow: 0 5px 15px rgba(0, 0, 0, 0.5); outline: 0px; } .chat header { padding: 10px 15px; border-bottom-color: transparent; border-bottom-width: 1px; border-bottom-style: solid; border-top-left-radius: 3px; border-top-right-radius: 3px; position: relative; display: block; } .chat header * { color: inherit; margin-top: 0px; margin-bottom: 0px; } #unreadMsgSpanContainer { background-color: #fff; color: #006165; display: none; padding: 3px 7px; border-radius: 10px; text-align: center; line-height: 1; font-size: 14px; font-weight: bold; vertical-align: middle; white-space: nowrap; min-width: 10px; } .chat.minimizedchat header{ cursor: pointer; } .chat.minimizedchat #toggleCollapse{ display:none; } .chat.minimizedchat #toggleExpand{ display:block; } .chat.expandedchat #toggleExpand{ display:none; } .chat.expandedchat #toggleCollapse{ display:block; } .chat.minimizedchat button.toprightbtn.secondFromRight{ display:none; } .chat.minimizedchat header:hover .toprightbtn{ opacity: 1; } .toprightbtn:focus { outline: rgb(255, 255, 255) dotted 1px; outline-offset: -2px; opacity: 1; } .toprightbtn:hover { opacity: 1; } button.toprightbtn.innerbtn { right: 44px !important; } button.rightMost.toprightbtn { right: 0px; } button.secondFromRight.toprightbtn { right: 45px; } button.toprightbtn { background: none; padding: 0px !important; border: 0px currentColor; border-image: none; overflow: visible; display: block; z-index: 1046; cursor: pointer; box-shadow: none; -webkit-appearance: none; -webkit-box-shadow: none; font-weight: 700; padding: 0px 0px 18px 10px; top: 0px; width: 44px; height: 44px; text-align: center; color: rgb(255, 255, 255); line-height: 44px; font-family: Arial,Baskerville,monospace; font-style: normal; text-decoration: none; position: absolute; opacity: 0.65; margin: 0px; } .css-1dgbgmu { background-color: #00a89d !important } .css-1dgbgmu.from-user { background-color: #26384a !important } /*chatbot styles end */ </style> <link href="/etc/designs/canada/wet-boew/assets/favicon.ico" rel="icon" type="image/x-icon"/> <script>!function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="KBFUZ-C9D7G-RB8SX-GRGEN-HGMC9",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"KBFUZ-C9D7G-RB8SX-GRGEN-HGMC9",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("<bo"+'dy onload="document._l();">'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e=""=="true"?1:0,t="",n="bdpnbeqxe4gnwz2bp4xq-f-e6dafcacf-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"39","ak.cp":"789605","ak.ai":parseInt("231651",10),"ak.ol":"0","ak.cr":4,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"1332d42a","ak.r":47863,"ak.a2":e,"ak.m":"dscb","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":38110,"ak.gh":"23.54.158.74","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1732345647","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==+6LxgpGbtowy3LvUl5F4RyMZXZ4aZii/HN04arfGLMlijM9VOJnjI2K1IeIEK26o7lpAKmNzpRC9g8afRvbV5BSiGINojoWw5r3suLmEPJyP+A4Nf2n7+aKoDEBB8y1dl7HkJtPgmS8kxC9XF1sqT9+EkmwWXPJrPTSQI9aKzT5p0YP6xGbv74BQBFdkNT8ydd0Cavf+yqWCM29v/CevhfXa4b1hEWPn9QMs15Ib+C0d5kB1OPEPp5fbQfdTjSbPuEicJxKYsuIleaB450AQwDmCbhhGULlJLMHcCbSCKFNjZuWeNZTDspfXro5YreOfmVZvQdRbSLzehGoPRQgjq6DaAoG+KR5WFspvvGgv824JZohYMQHmRQ7XhLgYyozOqqly0CHWk/MwzOlvsOR+ppWZnerlHpUq3pxE4hapEHY=","ak.pv":"790","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head> <body vocab="http://schema.org/" typeof="WebPage" resource="#wb-webpage"> <nav><ul id="wb-tphp"> <li class="wb-slc"><a class="wb-sl" href="#wb-cont">Skip to main content</a></li> <li class="wb-slc visible-sm visible-md visible-lg"><a class="wb-sl" href="#wb-info">Skip to "About this site"</a></li> </ul></nav> <header> <div id="wb-bnr" class="container"> <div class="row"> <section id="wb-lng" class="col-xs-3 col-sm-12 pull-right text-right"> <h2 class="wb-inv">Language selection</h2> <ul class="list-inline mrgn-bttm-0"> <li> <a lang="fr" hreflang="fr" href="/fr/agence-revenu/organisation/coordonnees.html"> <span class="hidden-xs">Français</span> <abbr title="Français" class="visible-xs h3 mrgn-tp-sm mrgn-bttm-0 text-uppercase">fr</abbr> </a> </li> </ul> </section> <div class="brand col-xs-9 col-sm-5 col-md-4" property="publisher" typeof="GovernmentOrganization"> <a href="https://www.canada.ca/en.html" property="URL"> <img src="/etc/designs/canada/wet-boew/assets/sig-blk-en.svg" alt="Government of Canada" property="logo"> <span class="wb-inv"> / <span lang="fr">Gouvernement du Canada</span> </span></a> <meta property="name" content="Government of Canada"> <meta property="areaServed" typeof="Country" content="Canada"> <link property="logo" href="/etc/designs/canada/wet-boew/assets/wmms-blk.svg"> </div> <section id="wb-srch" class="col-lg-offset-4 col-md-offset-4 col-sm-offset-2 col-xs-12 col-sm-5 col-md-4"> <h2>Search</h2> <form action="/en/revenue-agency/search.html" method="get" name="cse-search-box" role="search"> <div class="form-group wb-srch-qry"> <label for="wb-srch-q" class="wb-inv">Search Canada.ca</label> <input name="cdn" value="canada" type="hidden"/> <input name="st" value="s" type="hidden"/> <input name="num" value="10" type="hidden"/> <input name="langs" value="en" type="hidden"/> <input name="st1rt" value="1" type="hidden"/> <input name="s5bm3ts21rch" value="x" type="hidden"/> <input id="wb-srch-q" list="wb-srch-q-ac" class="wb-srch-q form-control" name="q" type="search" value="" size="34" maxlength="170" placeholder="Search CRA"/> <datalist id="wb-srch-q-ac"></datalist> </div> <div class="form-group submit"> <button type="submit" id="wb-srch-sub" class="btn btn-primary btn-small" name="wb-srch-sub"> <span class="glyphicon-search glyphicon"></span> <span class="wb-inv">Search</span></button> </div> </form> </section> </div> </div> <hr/> <div class="container"><div class="row"> <div class="col-md-8"> <nav class="gcweb-menu" typeof="SiteNavigationElement"> <h2 class="wb-inv">Menu</h2> <button type="button" aria-haspopup="true" aria-expanded="false"><span class="wb-inv">Main </span>Menu <span class="expicon glyphicon glyphicon-chevron-down"></span></button> <ul role="menu" aria-orientation="vertical" data-ajax-replace="/content/dam/canada/sitemenu/sitemenu-v2-en.html"> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/jobs.html">Jobs and the workplace</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/immigration-citizenship.html">Immigration and citizenship</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://travel.gc.ca/">Travel and tourism</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/business.html">Business and industry</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/benefits.html">Benefits</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/health.html">Health</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/taxes.html">Taxes</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/environment.html">Environment and natural resources</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/defence.html">National security and defence</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/culture.html">Culture, history and sport</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/policing.html">Policing, justice and emergencies</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/transport.html">Transport and infrastructure</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="http://international.gc.ca/world-monde/index.aspx?lang=eng">Canada and the world</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/finance.html">Money and finances</a></li> <li role="none presentation"><a role="menuitem" tabindex="-1" href="https://www.canada.ca/en/services/science.html">Science and innovation</a></li> </ul> </nav> </div> <div class="col-xs-5 col-xs-offset-7 col-md-offset-0 col-md-4"> <section id="wb-so"> <h2 class="wb-inv">Sign in</h2> <a class="btn btn-primary" href="/en/revenue-agency/services/e-services/cra-login-services.html"><span class="visible-xs">Sign in</span><span class="hidden-xs">CRA sign in</span></a> </section> </div> </div></div> <nav role="navigation" id="wb-bc" property="breadcrumb"><h2 class="wb-inv">You are here:</h2><div class="container"><ol class="breadcrumb"> <li><a href='/en.html'>Canada.ca</a></li> <li><a href='/en/revenue-agency.html'>Canada Revenue Agency</a></li> </ol></div></nav> </header> <main property="mainContentOfPage" resource="#wb-main" typeof="WebPageElement"> <div class="mwsgeneric-base-html parbase section"> <div class="container"> <h1 property="name" id="wb-cont" dir="ltr" class="mrgn-bttm-lg">Contact the Canada Revenue Agency (CRA)</h1> <section data-ajax-replace="/content/dam/cra-arc/includes/generic_disruption.txt#mail-disruption-en"></section>  <section id="chat-bottom-bar" class="chat smallchat minimizedchat"> <header class=""> <div class="iconparent"> <div class="iconmain"> <img src="/content/dam/cra-arc/chatbot/avatar_head.png" alt="" width="61" height="60" class="ChatWindowIcon"> </div> </div> <h2 class="" data-gc-analytics-customclick="CRA|ARC:Chatbot:Open Chatbot (Chat with Charlie)">Chat with Charlie <span id="unreadMsgSpanContainer" class=""><span id="unreadMsgSpan"></span><span class="wb-inv"> unread messages</span></span> <span class="small" id="chatstatus"></span></h2> <button id="toggleMax" title="Fullscreen chat" class="toprightbtn secondFromRight" type="button" data-gc-analytics-customclick="CRA|ARC:Chatbot:Chatbot Fullscreen"><span class="glyphicon glyphicon-resize-full"><span class="wb-inv"> Fullscreen chat</span></span></button> <button id="toggleSmall" title="Small chat" class="toprightbtn secondFromRight" type="button" data-gc-analytics-customclick="CRA|ARC:Chatbot:Chatbot Smallscreen"><span class="glyphicon glyphicon-resize-small"><span class="wb-inv"> Small chat</span></span></button> <button id="toggleExpand" title="Open chat" class="toprightbtn rightMost" type="button" data-gc-analytics-customclick="CRA|ARC:Chatbot:Open Chatbot (chevron up)"><span class="glyphicon glyphicon-chevron-up"><span class="wb-inv"> Open chat</span></span></button> <button id="toggleCollapse" title="Minimize chat" class="toprightbtn rightMost" type="button" data-gc-analytics-customclick="CRA|ARC:Chatbot:Minimize Chatbot (chevron down) "><span class="glyphicon glyphicon-chevron-down"><span class="wb-inv"> Minimize chat</span></span></button> </header> <div id="webchat-container" class=""> <div id="webchat"> </div> </div> </section>  </div> <div class="edge-color"> <div class="container"> <p class="h3">Help with common topics</p> <h2 class="wb-inv">Answers to top questions</h2> <ul class="list-unstyled lst-spcd"> <li> <div class="panel panel-info brdr-rds-0 panel-body"> <div class="row"> <div class="col-sm-1 hidden-xs pr-2"> <span class="fa fa-stack fa-lg text-info"><span class="far fa-circle fa-stack-2x"></span><span class="fas fa-unlock fa-stack-1x"></span></span> </div> <div class="col-xs-12 col-sm-11 pl-2"> <details class="brdr-0 brdr-rds-0 mrgn-bttm-0"> <summary class="brdr-0 brdr-rds-0" id="ccss_ccnt" role="heading" aria-level="3">Access a CRA account</summary> <div class="px-sm-3"> <p>What problem are you having?</p> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">I need a CRA security code to sign in</summary> <div class="px-sm-3"> <h3 class="h4">If you don’t have your code yet</h3> <p>It may take up to <strong>10 business days</strong> to get a CRA security code by mail.</p> <p>If you don’t want to wait, you may be able to use the <a href="/en/revenue-agency/services/e-services/cra-login-services/help-cra-sign-in-services/verify-identity.html#section1">document verification service</a> to get your full access immediately.</p> <h3 class="h4">If you have received your code</h3>  <p>If you cannot find your CRA security code, or if your code has expired, you may be able to use the <a href="/en/revenue-agency/services/e-services/cra-login-services/help-cra-sign-in-services/verify-identity.html#section1">document verification service</a> to get your full access immediately.</p> <p>Otherwise, you can request a new CRA security code to be sent by mail.</p> <details> <summary>If you lost your code and can't use the document verification service</summary> <p>You will need to call the CRA to receive another CRA security code by mail.</p> <p>Before you call:</p> <ol> <li>Have your tax documents ready to validate your identity</li> <li>Call <span class="nowrap"><strong>1-800-959-8281</strong></span></li> <li>Select option 1 for online services</li> </ol> </details> </div> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">I can’t remember my CRA user ID or password</summary> <div class="px-sm-3"> <p>You can recover your CRA user ID or password online.</p> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">For My Account</summary> <div class="px-sm-3"> <p>To recover your ID or password:</p> <ol> <li>Go to <a data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:MyA - CRA ID or Password" href="/en/revenue-agency/services/e-services/digital-services-individuals/account-individuals.html"><span class="fa-stack mrgn-rght-sm fa-sm"><span class="fa-stack-2x far fa-circle"></span><span class="fas fa-user fa-stack-1x"></span></span>Sign in to My Account</a></li> <li>Select <strong>CRA user ID and password</strong></li> <li>Choose <strong>Forgot your user ID</strong> or <strong>Forgot your password</strong> <ul> <li>If you forgot your CRA user ID, you will need your: <ul> <li>Social insurance number (SIN)</li> <li>Date of birth</li> <li>A copy of your assessed individual tax return from this year or last year</li> <li>Answers to 4 security questions you set up during registration</li> </ul> </li> <li>If you forgot your CRA password, you will need your: <ul> <li>CRA user ID</li> <li>Answers to 4 security questions you set up during registration</li> </ul> </li> </ul> </li> </ol> <details> <summary>If you still can't recover your user ID or password</summary> <ol> <li>Have your tax documents ready to validate your identity</li> <li>Call <strong><span class="nowrap">1-800-959-8281</span></strong></li> <li>Select option 1 for online services</li> </ol> </details> </div> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">For My Business Account</summary> <div class="px-sm-3"> <p>To recover your ID or password:</p> <ol> <li>Go to <a data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:MyBA - CRA ID or Password" href="/en/revenue-agency/services/e-services/digital-services-businesses/business-account.html"><span class="fa-stack mrgn-rght-sm fa-sm"><span class="fa-stack-2x far fa-circle"></span><span class="fas fa-briefcase fa-stack-1x"></span></span>Sign in to My Business Account</a></li> <li>Select <strong>CRA user ID and password</strong></li> <li>Choose <strong>Forgot your user ID</strong> or <strong>Forgot your password</strong> <ul> <li>If you forgot your CRA user ID, you will need your: <ul> <li>Social insurance number (SIN)</li> <li>Date of birth</li> <li>A copy of your assessed individual tax return from this year or last year</li> <li>Answers to 4 security questions you set up during registration</li> </ul> </li> <li>If you forgot your CRA password, you will need your: <ul> <li>CRA user ID</li> <li>Answers to 4 security questions you set up during registration</li> </ul> </li> </ul> </li> </ol> <details> <summary>If you still can't recover your user ID or password</summary> <ol> <li>Have your tax documents ready to validate your identity</li> <li>Call <strong><span class="nowrap">1-800-959-8281</span></strong></li> <li>Select option 1 for online services</li> </ol> </details> </div> </details> </div> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">I’m having trouble with my Sign-In Partner</summary> <div class="px-sm-3"> <p>Contact your <strong>financial institution</strong> if you have issues with your sign-in information.</p> <h3 class="h4">To change your Sign-In Partner</h3> <p>If you still have access to the Sign-In Partner you previously used, you can change your Sign-In Partner at any time in your CRA account:</p> <ol> <li>Sign in using <a data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:Sign-in Services - Sign In Partner" href="/en/revenue-agency/services/e-services/cra-login-services.html">CRA sign-in services</a></li> <li>Select <strong>Sign-In partner</strong></li> <li>Look for <strong>Switch My Sign-In Partner</strong> on the top of the <em>Interac</em> sign-in service page and follow the instructions</li> <li>After completing the switch, you will then continue to your CRA account</li> </ol> <details> <summary>If you can't access your previous Sign-In Partner</summary> <p>You will have to register with your new Sign-In Partner:</p> <ol> <li>Have your tax documents ready to validate your identity</li> <li>Call <span class="nowrap"><strong>1-800-959-8281</strong></span></li> <li>Select option 1 for online services</li> </ol> </details> </div> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">I’m having trouble accessing my provincial partner</summary> <div class="px-sm-3"> <p>For help accessing your Provincial partner sign-in, refer to:</p> <ul> <li><a href="https://id.gov.bc.ca/account/">BC Services Card</a></li> <li><a href="https://account.alberta.ca/contact-us">MyAlberta Digital ID</a></li> </ul> </div> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">I am locked out</summary> <div class="px-sm-3"> <p>To unlock your account, you must validate your identity with the CRA by phone.</p> <ol> <li>Have the error code available</li> <li>Have your tax documents ready to validate your identity</li> <li>Call <strong><span class="nowrap">1-800-959-8281</span></strong></li> <li>Select option 1 for online services</li> </ol> </div> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">I need to register for an account</summary> <div class="px-sm-3"> <p>If you don't have a CRA account, you may register for one using <a data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:Sign-in-Services - Register" href="/en/revenue-agency/services/e-services/cra-login-services.html">CRA sign-in services</a>.</p> <p>For more details:</p> <p><a href="/en/revenue-agency/services/e-services/cra-login-services/register-cra-sign-in-services.html">How to register an account</a></p> </div> </details> </div> </details> </div> </div> </div> </li> <li> <div class="panel panel-info brdr-rds-0 panel-body"> <div class="row"> <div class="col-sm-1 hidden-xs pr-2"> <span class="fa fa-stack fa-lg text-info"><span class="far fa-circle fa-stack-2x"></span><span class="fas fa-search-dollar fa-stack-1x"></span></span> </div> <div class="col-xs-12 col-sm-11 pl-2"> <details class="brdr-0 brdr-rds-0 mrgn-bttm-0"> <summary class="brdr-0 brdr-rds-0" role="heading" aria-level="3">Check the status of your tax refund</summary> <div class="px-sm-3"> <p>How you file your personal income tax return can affect when you get your refund.</p> <h3 class="h4">Standard processing times</h3> <p>The CRA aims to send you a notice of assessment, as well as any refund, within the following timelines:</p> <ul> <li>Online filing: 2 weeks</li> <li>Mailed paper return: 8 weeks</li> <li>Non-resident return: 16 weeks</li> </ul> <p>These timelines apply <strong>only</strong> to returns we receive <strong>on or before the due date</strong>.</p> <h3 class="h4">Check the status of your return</h3> <p>You may check the status of your return online using your CRA My Account.</p> <p><a data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:MyA - Status of Tax Refund" href="/en/revenue-agency/services/e-services/digital-services-individuals/account-individuals.html"><span class="fa-stack mrgn-rght-sm fa-sm"><span class="fa-stack-2x far fa-circle"></span><span class="fas fa-user fa-stack-1x"></span></span>Sign in to My Account</a></p> <p>For other options: <a href="/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/refunds.html#check">Check the status of your return</a></p> <h3 class="h4">Why you may not have received your refund</h3> <p>If you have another government debt, the CRA may have kept all or part of your refund.</p> <p><a href="/en/revenue-agency/services/about-canada-revenue-agency-cra/when-you-money-collections-cra/how-payments-applied-offset-debt.html">How benefits and credits can be applied to your debt</a></p> </div> </details> </div> </div> </div> </li> <li> <div class="panel panel-info brdr-rds-0 panel-body"> <div class="row"> <div class="col-sm-1 hidden-xs pr-2"> <span class="fa fa-stack fa-lg text-info"><span class="far fa-circle fa-stack-2x"></span><span class="fas fa-hand-holding-usd fa-stack-1x"></span></span> </div> <div class="col-xs-12 col-sm-11 pl-2"> <details class="brdr-0 brdr-rds-0 mrgn-bttm-0"> <summary class="brdr-0 brdr-rds-0" role="heading" aria-level="3">Find out why your benefit payment is missing</summary> <div class="px-sm-3"> <h3 class="h4">Why benefit payments stop</h3> <p>Your payments may stop <strong>if you did not</strong>:</p> <ul> <li>File your tax return</li> <li>Respond to a letter from the CRA about your situation</li> <li>Inform the CRA of a change in: <ul> <li>Your address</li> <li>Your banking information</li> <li>Marital status</li> <li>Child custody</li> </ul> </li> </ul> <p>Your payments may stop if <strong>your spouse or common-law partner did not</strong>:</p> <ul> <li>File their tax return</li> <li>Inform the CRA of a change in: <ul> <li>Marital status</li> <li>Child custody</li> </ul> </li> </ul> <h3 class="h4">Check your benefit information</h3> <p>Check CRA My Account to ensure that all information is up to date and there are no pending communications that need a response.</p> <p><a data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:MyA - Missing Benefit Payment" href="/en/revenue-agency/services/e-services/digital-services-individuals/account-individuals.html"><span class="fa-stack mrgn-rght-sm fa-sm"><span class="fa-stack-2x far fa-circle"></span><span class="fas fa-user fa-stack-1x"></span></span>Sign in to My Account</a></p> <p>Review dates for CRA benefits: <a href="/en/revenue-agency/services/child-family-benefits/benefit-payment-dates.html">Benefit payment dates</a></p> <p>For details about what can affect specific payments:</p> <ul> <li><a href="/en/revenue-agency/services/child-family-benefits/gsthstc-amount.html">GST/HST credit<span class="wb-inv">: How much you can expect to receive</span></a></li> <li><a data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:Canada Child Benefit - Missing Benefit Payment" href="/en/revenue-agency/services/child-family-benefits/canada-child-benefit-overview/canada-child-benefit-after-you-apply.html">Canada child benefit<span class="wb-inv">: Keep getting your payments</span></a></li> <li><a href="/en/revenue-agency/services/child-family-benefits/canada-carbon-rebate/when-expect-payments.html">Canada Carbon Rebate<span class="wb-inv">: When to expect your payments</span></a></li> </ul> </div> </details> </div> </div> </div> </li>  <li> <div class="panel panel-info brdr-rds-0 panel-body"> <div class="row"> <div class="col-sm-1 hidden-xs pr-2"> <span class="fa fa-stack fa-lg text-info"><span class="far fa-circle fa-stack-2x"></span><span class="fas far fa-id-card fa-stack-1x"></span></span> </div> <div class="col-xs-12 col-sm-11 pl-2"> <details class="brdr-0 brdr-rds-0 mrgn-bttm-0"> <summary class="brdr-0 brdr-rds-0" role="heading" aria-level="3">Change your contact or banking details</summary> <div class="px-sm-3"> <p>You can change your information online using CRA sign-in services.</p> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">Change your personal information</summary> <div class="px-sm-3"> <p>Edit your <strong>Profile</strong> in your CRA My Account to change the following items:</p> <ul> <li><a href="/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/change-your-address.html">Address</a></li> <li><a href="/en/revenue-agency/services/about-canada-revenue-agency-cra/direct-deposit.html">Direct deposit and banking</a></li> <li><a href="/en/revenue-agency/services/child-family-benefits/update-your-marital-status-canada-revenue-agency.html">Marital status</a></li> <li><a href="/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/change-your-phone-number.html">Phone number</a></li> <li><a href="/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/change-your-email.html">Email and correspondence options</a></li> <li><a href="/en/revenue-agency/services/e-services/cra-login-services/help-cra-sign-in-services/multi-factor-authentication.html">Multi-factor authentication settings</a></li> </ul> <p>If you cannot access CRA sign-in services, check above if you can resolve your issue in <a href="#ccss_ccnt">Access a CRA account</a>. </p> </div> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">Change your business information</summary> <div class="px-sm-3"> <p>Edit your <strong>Business profile</strong> in CRA My Business Account to update the following items:</p> <ul> <li><a href="/en/revenue-agency/services/tax/businesses/topics/changes-your-business/change-address.html">Business address</a></li> <li><a href="/en/revenue-agency/services/about-canada-revenue-agency-cra/direct-deposit.html">Direct deposit and banking</a></li> <li><a href="/en/revenue-agency/services/tax/businesses/topics/changes-your-business/change-operating-name.html">Operating name</a></li> </ul> <p>For more information, refer to <a href="/en/revenue-agency/services/tax/businesses/topics/changes-your-business.html">Changes to your business and CRA program accounts</a>.</p> <p>If you cannot access CRA sign-in services, check above if you can resolve your issue in <a href="#ccss_ccnt">Access a CRA account</a>. </p> </div> </details> </div> </details> </div> </div> </div> </li>  <li> <div class="panel panel-info brdr-rds-0 panel-body"> <div class="row"> <div class="col-sm-1 hidden-xs pr-2"> <span class="fa fa-stack fa-lg text-info"><span class="far fa-circle fa-stack-2x"></span><span class="fas fa-phone-slash fa-stack-1x"></span></span> </div> <div class="col-xs-12 col-sm-11 pl-2"> <details class="brdr-0 brdr-rds-0 mrgn-bttm-0"> <summary class="brdr-0 brdr-rds-0" role="heading" aria-level="3">If you can’t get through to us by phone</summary> <div class="px-sm-3"> <h3 class="h4">We are redirecting some calls to the automated phone line</h3> <p>Due to the volume of calls, we may redirect your call to the automated service line. We’re trying to keep our average wait times to about 30 minutes.</p> <p><strong>What you can do using the automated line</strong></p> <p>The automated service line can help you: </p> <ul> <li>Check the status of your tax return</li> <li>Get an estimate on your refund amount</li> <li>Find out your CRA account balance</li> </ul> <p class="mrgn-tp-md">The automated service line is available all day <strong>except</strong> from 3 am to 6 am eastern (ET).</p> <h3 class="h4">Try calling at another time</h3> <p>If you’re not able to address your concerns using the automated line, try calling again:</p> <ul> <li>At a different time of day</li> <li>On a different day of the week</li> </ul> <h4 class="h5">Check if a representative is available</h4> <ul> <li>If a wait time is provided, service representatives are available</li> <li>If a wait time is “Not available”, your call will be redirected to the automated line</li> </ul> <p class="mrgn-tp-md"><a href="#assistance">Find a phone number and call again</a></p> <p>CRA service hours are listed in ET.</p> <h3 class="h4">Try other CRA online resources</h3> <p>You may also find the information you need online.</p> <ul> <li>Check the other “Common topics” on this page</li> <li>Check your CRA account using <a href="/en/revenue-agency/services/e-services/cra-login-services.html">CRA Sign-in Services</a></li> <li>Find forms you need at <a href="https://apps.cra-arc.gc.ca/ebci/cjcf/fpos-scfp/pub/rdr?request_locale=en_CA">Ordering forms and publications</a></li> <li>Chat with a live representative using <a href="/en/revenue-agency/corporate/contact-information/online-chat.html">CRA Online chat</a></li> <li>Review the topics on the <a href="/en/revenue-agency.html">CRA web pages</a></li> </ul> </div> </details> </div> </div> </div> </li> <li> <div class="panel panel-info brdr-rds-0 panel-body"> <div class="row"> <div class="col-sm-1 hidden-xs pr-2"> <span class="fa fa-stack fa-lg text-info"><span class="far fa-circle fa-stack-2x"></span><span class="fas fa-money-check-alt fa-stack-1x"></span></span> </div> <div class="col-xs-12 col-sm-11 pl-2"> <details class="brdr-0 brdr-rds-0 mrgn-bttm-0"> <summary class="brdr-0 brdr-rds-0" role="heading" aria-level="3">Understand Canada Carbon Rebate (CCR) payments</summary> <div class="px-sm-3"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">For individuals</summary> <p>Choose the option that applies to your payment: </p> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">Check the status of your payment</summary> <div class="px-sm-3"> <p>You can check your payment status using My Account.</p> <p><a href="/en/revenue-agency/services/e-services/digital-services-individuals/account-individuals.html" data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:MyA - CCR - status"><span class="fa-stack mrgn-rght-sm fa-sm"><span class="fa-stack-2x far fa-circle"></span><span class="fas fa-user fa-stack-1x"></span></span>Sign in to My Account</a></p> <p>You can also check your bank statements if you receive payments by direct deposit.</p> <p>For more information, go to <a href="/en/revenue-agency/services/child-family-benefits/canada-carbon-rebate.html" data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:CCR Program - status">Canada Carbon Rebate (CCR) for individuals</a>.</p> </div> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">Your payment amount is different than expected</summary> <div class="px-sm-3"> <h3 class="h4">Increase to the rural supplement in October </h3> <p>If you receive the rural supplement, your October payment amount may be more than usual. This payment includes the adjustment for the 10% increase, including the retroactive increase from April and July.</p> <p>All CCR recipients in Prince Edward Island are eligible for the rural supplement and the 10% increase has already been included in their payment amount since April 2024.</p> <h3 class="h4">If your rural supplement was impacted by the Census change</h3> <p>Specific municipalities were impacted by the rural supplement change. The eligibility area has been reverted to the 2016 Census area</p> <div class="table-responsive"> <details> <summary>Review affected municipalities </summary> <div class="px-sm-3"> <table class="table table-bordered "> <caption class="wb-inv"> Review affected municipalities </caption> <thead> <tr class="bg-dark text-white"> <th scope="col">Province</th> <th scope="col">Municipality</th> </tr> </thead> <tbody> <tr> <td><strong>Alberta</strong></td> <td>Red Deer</td> </tr> <tr> <td><strong>New Brunswick</strong></td> <td>Fredericton</td> </tr> <tr> <td><strong>Nova Scotia</strong></td> <td> <p> East Hants <br> Holyrood <br> Indian Brooks <br> Niverville </p> </td> </tr> <tr> <td><strong>Ontario</strong></td> <td> <p> Arnprior <br> Beckwith <br> Carleton Place <br> Essex <br> Kingsville <br> Leamington <br> McNab Braeside <br> Mississippi Mills <br> St. Charles </p> </td> </tr> <tr> <td><strong>Saskatchewan</strong></td> <td>Craven</td> </tr> </tbody> </table> </div> </details> </div> <p class="mrgn-tp-md">If you live in one of the affected municipalities, your April and July payments did not include the rural supplement amount. These amounts will be included with your October payment. </p> <h3 class="h4">Other factors affecting your payment amount</h3> <section data-ajax-replace="/content/canadasite/en/revenue-agency/services/child-family-benefits/canada-carbon-rebate/how-much.html#otherfactors"></section> <h3 class="h4">Check your payment details</h3> <p>You can check your payment status using My Account.</p> <p><a href="/en/revenue-agency/services/e-services/digital-services-individuals/account-individuals.html" data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:MyA - CCR - different"><span class="fa-stack mrgn-rght-sm fa-sm"><span class="fa-stack-2x far fa-circle"></span><span class="fas fa-user fa-stack-1x"></span></span>Sign in to My Account</a></p> <p>You can also check your bank statements if you receive payments by direct deposit. </p> <p>For more information, go to <a href="/en/revenue-agency/services/child-family-benefits/canada-carbon-rebate.html" data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:CCR Program - different">Canada Carbon Rebate (CCR) for individuals</a>.</p> </div> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">You did not receive a payment</summary> <div class="px-sm-3"> <p>You may live in a province or territory where the Canada Carbon Rebate (CCR) is not available.</p> <details> <summary>View provinces or territories not eligible for the CCR</summary> <section data-ajax-replace="/content/canadasite/en/revenue-agency/services/child-family-benefits/canada-carbon-rebate/who-eligible.html#provinces"></section> </details> <p class="mrgn-tp-md">Other reasons why you may not have received your payment: </p> <ol> <li>Your 2023 tax return was not assessed in time to calculate your CCR amount </li> <li>You have a spouse or common-law partner who receives the payment (only one of you can receive the CCR for the family)</li> <li>Your payment was applied to an existing debt </li> </ol> <h3 class="h4">Check your benefit information</h3> <p>Check My Account to ensure your information is up to date.</p> <p><a href="/en/revenue-agency/services/e-services/digital-services-individuals/account-individuals.html" data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:MyA - CCR"><span class="fa-stack mrgn-rght-sm fa-sm"><span class="fa-stack-2x far fa-circle"></span><span class="fas fa-user fa-stack-1x"></span></span>Sign in to My Account</a></p> <p>For more information, go to <a href="/en/revenue-agency/services/child-family-benefits/canada-carbon-rebate.html" data-gc-analytics-customclick="CRA|ARC:ContactPageSigninButtonClick:CCR Program - receive">Canada Carbon Rebate (CCR) for individuals</a>. </p> </div> </details> </details> <hr class="brdr-bttm mrgn-tp-md mrgn-bttm-md"> <details class="brdr-0 brdr-rds-0 px-2 mrgn-lft-md"> <summary class="brdr-0 brdr-rds-0">For small businesses</summary> <p>Eligible Canadian-controlled private corporations (CCPCs) do not need to apply for this rebate. The rebate amount will be calculated automatically based on the number of employees you had in the designated provinces between 2019 and 2023, multiplied by a payment rate for each of those provinces and years.</p> <p>To be eligible, CCPCs must have filed their 2023 T2 corporation income tax returns no later than <span class="nowrap">July 15, 2024</span>.</p> <p><span class="fa-stack mrgn-rght-sm fa-sm"><span class="fa-stack-2x far fa-circle text-info"></span><span class="fa fa-dollar-sign fa-stack-1x text-info"></span></span>Payment date: we plan to issue the retroactive rebate payments for 2019 to 2023 to most eligible CCPCs <strong>by the end of <span class="nowrap">December 2024</span></strong>. </p> <p><strong>For details:</strong> <a href="/en/revenue-agency/services/tax/businesses/topics/corporations/business-tax-credits/canada-carbon-rebate-small-businesses.html">Canada Carbon Rebate for Small Businesses</a></p> </details> </div> </details> </div> </div> </div> </li> </ul> </div> </div> <div class="container"> <section class="mrgn-bttm-lg"> <h2 class="h3">Quick links</h2> <ul class="row wb-eqht-grd list-unstyled lst-spcd-2 mrgn-tp-lg"> <li class="col-sm-6 col-lg-4"><a href="/en/services/taxes/savings-and-pension-plans.html">Registered pension and savings plans</a></li> <li class="col-sm-6 col-lg-4"><a href="/en/revenue-agency/services/forms-publications.html">Forms and publications</a></li> <li class="col-sm-6 col-lg-4"><a href="/en/revenue-agency/services/tax/businesses/topics/registering-your-business/business-registration-online-overview.html">Register a business </a></li> <li class="col-sm-6 col-lg-4"><a href="/en/revenue-agency/corporate/scams-fraud/report-scam.html">Report a scam or identity theft</a></li> <li class="col-sm-6 col-lg-4"><a href="/en/revenue-agency/services/tax/individuals/segments/tax-credits-deductions-persons-disabilities/disability-tax-credit.html">Disability tax credit (DTC)</a></li> <li class="col-sm-6 col-lg-4"><a href="/en/revenue-agency/services/child-family-benefits/canada-child-benefit-overview.html">Canada child benefit (CCB)</a></li> <li class="col-sm-6 col-lg-4"><a href="/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/a-copy-your-notice-assessment-reassessment.html">Get a notice of assessment</a></li> <li class="col-sm-6 col-lg-4"><a href="/en/revenue-agency/services/e-services/digital-services-individuals/a-proof-income-statement-option-print.html">Get a proof of income statement</a></li> </ul>   </section> </div> <div class="edge-color"> <div class="container"> <div class="row"> <div class="col-lg-4"> <h2 class="h3">Address and location finder</h2> <p>Find a mailing address or office location</p> <a href="/en/revenue-agency/corporate/contact-information/tax-services-offices-tax-centres.html">Find an address</a> </div>  <div class="col-lg-4"> <h2 class="h3">Check standard processing times</h2> <p>Check how long it will take to process tax-related requests</p> <p><a href="/en/revenue-agency/corporate/contact-information/check-cra-processing-times.html">Check CRA processing times</a></p> </div> <div class="col-lg-4"> <h2 class="h3">Verify if the CRA called</h2> <p>Confirm if a callback number is from the CRA.</p> <a href="/en/revenue-agency/corporate/scams-fraud/verify-cra-contact.html#h2">Verify a CRA callback number</a> </div> </div> </div> </div> <div class="container"> <h2 id="assistance">Assistance by phone</h2> <h3>Step 1. If you’re calling about your account, have the following information ready</h3> <div class="mrgn-tp-lg beforeCall"> <label for="input1" class="container-checks"> <input id="input1" class="btnCheck" type="checkbox"> Social Insurance Number (or business number) <span class="checkmark"></span> </label> <label for="input2" class="container-checks"> <input id="input2" class="btnCheck" type="checkbox"> Full name and date of birth (or business name) <span class="checkmark"></span> </label> <label for="input3" class="container-checks"> <input id="input3" class="btnCheck" type="checkbox"> Your complete address (or complete business address) <span class="checkmark"></span> </label> <label for="input4" class="container-checks"> <input id="input4" class="btnCheck" type="checkbox"> Your personal (or business) account open or an assessed return, notice of assessment, reassessment, or other tax document<span class="checkmark"></span> </label> <div id="check-message"> <div class="alert alert-warning"> <p>You need all of the above to call about an account</p> </div> </div> </div>  <h3>Step 2. Find the phone number you need to call</h3>  <p class="mrgn-tp-md mrgn-bttm-md"><span class="far fa-clock fa-lg"></span> Wait times are provided for certain call topics. If average wait times are over 30 minutes, calls will be redirected to our automated services. </p> <p>Select the topic of your call to find a phone number:</p>  <div class="table-responsive"> <details> <summary>Personal taxes, benefits and trusts</summary> <table id="tbl-personal" class="wb-tables table table-striped provisional gc-table" data-wb-tables="{"ordering": false, "paging": false, "autoWidth": false, "dom": "<'mrgn-lft-sm'fli>pt"}"> <caption class="wb-inv"> Telephone numbers for personal taxes, benefits and trusts </caption> <thead> <tr>  <th scope="col" class="col-sm-5 col-md-5">Reason for your call</th> <th scope="col" class="col-sm-3 col-md-3">Phone number</th> <th scope="col" class="col-sm-4 col-md-4">Hours of service<br><span>(in local time unless noted)</span> </th> </tr> </thead> <tbody>  <tr id="prs-01"> <td data-label="Reason for your call"> <div id="prs-inf-01"> <div class="text-left"> <p><strong>Get help to unlock My Account or make payments:</strong></p> <ul class="mrgn-lft-md"> <li>Unlock your CRA account (My Account)</li> <li>Make a payment</li> <li>Pay your required tax instalments</li> <li>Transfer a payment to your business account</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-01" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/individual_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-0-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-0-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408495" class="hidden-md hidden-lg no-undrln">1-613-940-8495<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8495</span></strong> </li> <li><a href="/en/revenue-agency/corporate/contact-information/online-chat.html">Online chat service</a></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-01" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-02"> <td data-label="Reason for your call"> <div id="prs-inf-02"> <div class="text-left"> <p><strong>Update personal information or discuss your tax situation:</strong></p> <ul class="mrgn-lft-md"> <li>Change your name</li> <li>Change your marital status</li> <li>Details about your personal income tax file</li> <li>Filing your taxes for the first time</li> <li>Reporting your income on your tax return</li> <li>Notify the CRA of a death</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-02" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/individual_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-1-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-01-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408495" class="hidden-md hidden-lg no-undrln">1-613-940-8495<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8495</span></strong> </li> <li><a href="/en/revenue-agency/corporate/contact-information/online-chat.html">Online chat service</a></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-02" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-03"> <td data-label="Reason for your call"> <div id="prs-inf-03"> <div class="text-left"> <p>Ask about the Disability Tax Credit (DTC)</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-03" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/individual_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-2-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-02-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408495" class="hidden-md hidden-lg no-undrln">1-613-940-8495<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8495</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-03" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-03b"> <td data-label="Reason for your call"> <div id="prs-inf-03b"> <div class="text-left"> <p>Use an automated service to apply for the Disability Tax Credit (DTC)</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-03b" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="nowrap">Automated service:</span><br><strong class="nowrap"><a href="tel:18004634421" class="hidden-md hidden-lg no-undrln">1-800-463-4421<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-463-4421</span></strong>  </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-03b" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 3 am <abbr title="Eastern time">ET</abbr> </dd> </dl> </td> </tr> <tr id="prs-31"> <td data-label="Reason for your call"> <div id="prs-inf-31"> <div class="text-left"> <p><strong>Security issues:</strong></p> <ul class="mrgn-lft-md"> <li>Security incident or privacy breach</li> <li>Disable online access in CRA sign-in services</li> <li>Enable online access in CRA sign-in services after it has been disabled</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-31" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong></li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-3-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-031-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213117" class="hidden-md hidden-lg no-undrln">1-613-221-3117<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3117</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-31" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-05"> <td data-label="Reason for your call"> <div id="prs-inf-05"> <div class="text-left"> <p><strong>Use an automated service to order forms:</strong></p> <ul class="mrgn-lft-md"> <li>T1 Income tax package</li> <li>Disability Tax Credit certificate (T2201)</li> <li>Authorize a representative for offline access form (AUT-01)</li> <li>Canada Child Benefits application (RC66)</li> <li>Remittance voucher for current source deductions (RC107)</li> <li>Joint Election to Split Pension Income (T1032)</li> <li>Service is offered in English and French</li> <li>Note that the service language chosen will be the language of the product you order and receive.</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-05" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="nowrap">Automated service:</span><br><strong class="nowrap"><a href="tel:18553303305" class="hidden-md hidden-lg no-undrln">1-855-330-3305<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-855-330-3305</span></strong>  </li>  <li><a href="/en/revenue-agency/corporate/contact-information/online-chat.html">Online chat service</a></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-05" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 3 am <abbr title="Eastern time">ET</abbr> </dd> </dl> </td> </tr> <tr id="prs-06"> <td data-label="Reason for your call"> <div id="prs-inf-06"> <div class="text-left"> <p>Use an automated service to check your tax account balance</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-06" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Automated service:<br><strong class="nowrap"><a href="tel:18664748272" class="hidden-md hidden-lg no-undrln">1-866-474-8272<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-474-8272</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-06" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 3 am <abbr title="Eastern time">ET</abbr> </dd> </dl> </td> </tr> <tr id="prs-07"> <td data-label="Reason for your call"> <div id="prs-inf-07"> <div class="text-left"> <p><strong>Use an automated service to check contribution amounts:</strong></p> <ul id="benefits" class="text-left mrgn-lft-md"> <li id="tfsa-rrsp-other">Tax-Free Savings Account (TFSA) contribution room</li> <li id="contribution-room">Unused RRSP contributions to claim</li> <li>RRSP contribution room for this year</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-07" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Automated service:<br><strong class="nowrap"><a href="tel:18002676999" class="hidden-md hidden-lg no-undrln">1-800-267-6999<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-267-6999</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-07" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 3 am <abbr title="Eastern time">ET</abbr> </dd> </dl> </td> </tr> <tr id="prs-08"> <td data-label="Reason for your call"> <div id="prs-inf-08"> <div class="text-left"> <p class="text-left"><strong>Use an automated service to check benefit and credit eligibility, payment dates and amounts:</strong></p> <ul id="benefits8" class="mrgn-lft-md"> <li>Canada Child Benefit (CCB): <ul> <li>eligibility and payment dates</li> <li>estimated payment amounts (call 2 weeks before next payment)</li> </ul> </li> <li>GST/HST credit: <ul> <li>eligibility and payment dates</li> <li>estimated payment amounts (call 3 weeks before next payment)</li> </ul> </li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-08" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Automated service:<br><strong class="nowrap"><a href="tel:18002676999" class="hidden-md hidden-lg no-undrln">1-800-267-6999<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-267-6999</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-08" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 3 am <abbr title="Eastern time">ET</abbr> </dd> </dl> </td> </tr> <tr id="prs-09"> <td data-label="Reason for your call"> <div id="prs-inf-09"> <div class="text-left"> <p><strong>Use an automated service to get remittance vouchers or proof of income:</strong></p> <ul id="benefits-proof" class="text-left mrgn-lft-md"> <li id="proof-income">Get a proof of income statement</li> <li id="remittance-voucher">Request a remittance voucher</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-09" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Automated service:<br><strong class="nowrap"><a href="tel:18002676999" class="hidden-md hidden-lg no-undrln">1-800-267-6999<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-267-6999</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-09" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 3 am <abbr title="Eastern time">ET</abbr> </dd> </dl> </td> </tr> <tr id="prs-10"> <td data-label="Reason for your call"> <div id="prs-inf-10"> <div class="text-left"> <p><strong>Use an automated service to check status of your tax return or refund:</strong></p> <ul class="mrgn-lft-md"> <li>Status of your 2023 tax return</li> <li>Your estimated 2023 refund amount</li> <li>When to expect your 2023 refund</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-10" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Automated service:<br><strong class="nowrap"><a href="tel:18009591956" class="hidden-md hidden-lg no-undrln">1-800-959-1956<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-1956</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-10" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 3 am <abbr title="Eastern time">ET</abbr> </dd> </dl> </td> </tr> <tr id="prs-11"> <td data-label="Reason for your call"> <div id="prs-inf-11"> <div class="text-left"> <p>Use an automated service to set up a payment arrangement for personal income taxes</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-11" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Automated service:<br><strong class="nowrap"><a href="tel:18662561147" class="hidden-md hidden-lg no-undrln">1-866-256-1147<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-256-1147</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-11" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 7 am to 10 pm <abbr title="Eastern time">ET</abbr> </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-12"> <td data-label="Reason for your call"> <div id="prs-inf-12"> <div id="benefits-line" class="text-left"> <p><strong>Get help with your CRA benefits and credits:</strong></p> <ul class="mrgn-lft-md"> <li>Canada Child Benefit (CCB) and related benefits</li> <li>GST/HST credit</li> <li>Canada Carbon Rebate (CCR) (formerly known as Climate action incentive payment) </li> <li>Child disability benefit</li> <li>Change your marital status</li> <li>Notify the CRA about the death of a benefit recipient</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-12" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18003871193" class="hidden-md hidden-lg no-undrln">1-800-387-1193<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-387-1193</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/benefit_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-4-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li><a href="/en/revenue-agency/corporate/contact-information/online-chat.html">Online chat service</a></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-12" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-13"> <td data-label="Reason for your call"> <div id="prs-inf-13"> <div class="text-left"> <p id="issues-my-account"><strong>Get a security code, help with your CRA accounts and NETFILE:</strong></p> <ul class="mrgn-lft-md"> <li>Get a security code for My Account</li> <li>My Account</li> <li>NETFILE</li> <li>Represent a Client</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-13" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/eservice_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-5-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-1-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408495" class="hidden-md hidden-lg no-undrln">1-613-940-8495<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8495</span></strong> </li> <li><a href="/en/revenue-agency/corporate/contact-information/online-chat.html">Online chat service</a></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-13" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-14"> <td data-label="Reason for your call"> <div id="prs-inf-14"> <div id="ite" class="text-left"> <p><strong>Get a tax form, publication, or Notice of Assessment:</strong></p> <ul class="mrgn-lft-md"> <li>Get a copy of your Notice of Assessment (NOA)</li> <li id="get-form">Get a tax form or publication</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-14" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/individual_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-6-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-2-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408495" class="hidden-md hidden-lg no-undrln">1-613-940-8495<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8495</span></strong> </li> <li><a href="/en/revenue-agency/corporate/contact-information/online-chat.html">Online chat service</a></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-14" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-15"> <td data-label="Reason for your call"> <div id="prs-inf-15"> <div id="ite2" class="text-left"> <p><strong>Change your address, set up or change your banking details with CRA:</strong></p> <ul class="mrgn-lft-md"> <li>Change your address</li> <li>Change or set up your direct deposit or banking information by providing your: <ul> <li>3-digit financial institution number</li> <li>5-digit transit number</li> <li>account number</li> </ul> </li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-15" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/individual_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-7-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-04-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408495" class="hidden-md hidden-lg no-undrln">1-613-940-8495<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8495</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-15" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-16"> <td data-label="Reason for your call"> <div id="prs-inf-16"> <div class="text-left"> <p><strong>Get help with your registered savings plans:</strong></p> <ul class="mrgn-lft-md"> <li>Registered Retirement Savings Plan (RRSP)</li> <li id="home-buyers-plan">Home Buyers Plan (HBP)</li> <li>Tax-Free Savings Account (TFSA)</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-16" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/registeredplans_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-8-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-6-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408495" class="hidden-md hidden-lg no-undrln">1-613-940-8495<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8495</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-16" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-32"> <td data-label="Reason for your call"> <div id="prs-inf-32"> <div class="text-left"> <p><strong>Get help with a trust account, or the account of someone who has died:</strong></p> <ul class="mrgn-lft-md"> <li>Notify the CRA of a death</li> <li>Prepare and file tax return</li> <li>Help with applying for a clearance certificate</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-32" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/individualcoe_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn1-9-rf"><a class="fn-lnk" href="#fn1"><span class="wb-inv">Footnote </span>1</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18664261527" class="hidden-md hidden-lg no-undrln">1-866-426-1527<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-426-1527</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-5-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408495" class="hidden-md hidden-lg no-undrln">1-613-940-8495<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8495</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-32" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-17"> <td data-label="Reason for your call"> <div id="prs-inf-17"> <div id="ontario" class="text-left"> <p><strong>Get help with Ontario benefits and credit payments:</strong></p> <ul class="mrgn-lft-md"> <li>Ontario Trillium Benefit (OTB)</li> <li>Ontario sales tax credit (OSTC)</li> <li>Ontario energy and property tax credit (OEPTC)</li> <li>Northern Ontario energy credit (NOEC)</li> <li>Ontario senior homeowners' property tax grant (OSHPTG)</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-17" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18776276645" class="hidden-md hidden-lg no-undrln">1-877-627-6645<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-877-627-6645</span></strong> <ul class="fa-ul lst-spcd p-0"> <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/ppo_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-17" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 8:15 am to 5 pm <abbr title="Eastern time">ET</abbr> </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-18"> <td data-label="Reason for your call"> <div id="prs-inf-18"> <div id="alberta" class="text-left"> <p><strong>Get help with Alberta benefits and credits:</strong></p> <ul class="mrgn-lft-md"> <li>Alberta family employment tax credit (AFETC)</li> <li>Alberta child and family benefit (ACFB)</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-18" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18009592809" class="hidden-md hidden-lg no-undrln">1-800-959-2809<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-2809</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/albertabenefits_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-18" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 9 am to 5 pm <abbr title="Mountain time">MT</abbr> </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-29"> <td data-label="Reason for your call"> <div id="prs-inf-29"> <div class="text-left"> <p>Use an automated service to report suspected fraud, identity theft or suspicious account activity on your CRA online account</p> <p>Note: Some interactions with the CRA may be limited to protect your account until the concern is reviewed by a specialized CRA agent. </p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-29" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Automated service: <br><strong class="nowrap"><a href="tel:18002652577" class="hidden-md hidden-lg no-undrln">1-800-265-2577<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-265-2577</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-29-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213176" class="hidden-md hidden-lg no-undrln">1-613-221-3176<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3176</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-29" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 3 am ET </dd> </dl> </td> </tr> <tr id="prs-04"> <td data-label="Reason for your call"> <div id="prs-inf-04"> <div class="text-left"> <p><strong>Report suspected fraud, identity theft or suspicious account activity if:</strong></p> <ul class="mrgn-lft-md"> <li>you think your CRA account has been compromised</li> <li>you find changes to your personal information you did not request</li> <li>you find a benefit application made for you without your knowledge</li> </ul> <p>Note: This phone line is for use if any of the above three criteria are met or if you have received a letter from the CRA requesting that you reach out to us. Some interactions with the CRA may be limited to protect your account until the concern is reviewed by a specialized CRA agent. </p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-04" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Individual accounts: <br><strong class="nowrap"><a href="tel:18339952336" class="hidden-md hidden-lg no-undrln">1-833-995-2336<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-833-995-2336</span></strong> </li> <li>Trust accounts:<br><span class="wb-inv">All of Canada</span> <strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-03-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213117" class="hidden-md hidden-lg no-undrln">1-613-221-3117<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3117</span></strong> </li> <li>Teletypewriter (TTY): <br><strong class="nowrap"><a href="tel:18002677622" class="hidden-md hidden-lg no-undrln">1-800-267-7622<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-267-7622</span></strong> </li> </ul> </td> <td data-label="Hours:"> <div id="prs-hrs-04"> <p class="text-left"><strong>Individual accounts – Hours of service</strong></p> <dl id="prs-hrs-04a" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 7 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd> Closed </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> <p class="text-left"><strong>Trust accounts – Hours of service</strong></p> <dl id="prs-hrs-04b" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </div> </td> </tr> <tr id="prs-19"> <td data-label="Reason for your call"> <div id="prs-inf-19"> <div id="discuss-payment" class="text-left"> <p>Arrange to pay your personal tax debt over time</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-19" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18888638657" class="hidden-md hidden-lg no-undrln">1-888-863-8657<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-888-863-8657</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-19" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 7 am to 8 pm <abbr title="Eastern time">ET</abbr>  </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-20"> <td data-label="Reason for your call"> <div id="prs-inf-20"> <div class="text-left"> <p>Arrange to pay child and family benefit overpayments</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-20" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18888638662" class="hidden-md hidden-lg no-undrln">1-888-863-8662<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-888-863-8662</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-20" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 7 am to 8 pm <abbr title="Eastern time">ET</abbr>  </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-21"> <td data-label="Reason for your call"> <div id="prs-inf-21"> <div class="text-left"> <p>Arrange to pay your CPP overpayments</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-21" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18668645823" class="hidden-md hidden-lg no-undrln">1-866-864-5823<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-864-5823</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-21" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 8 am to 8 pm <abbr title="Eastern time">ET</abbr>  </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-22"> <td data-label="Reason for your call"> <div id="prs-inf-22"> <div class="text-left"> <p>Arrange to pay your EI overpayments</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-22" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18668645841" class="hidden-md hidden-lg no-undrln">1-866-864-5841<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-864-5841</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-22" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 8 am to 8 pm <abbr title="Eastern time">ET</abbr>  </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-23"> <td data-label="Reason for your call"> <div id="prs-inf-23"> <div class="text-left"> <p>Arrange to pay your Canada student loans (CSL) overpayments</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-23" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18668645825" class="hidden-md hidden-lg no-undrln">1-866-864-5825<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-864-5825</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-23" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 8 am to 8 pm <abbr title="Eastern time">ET</abbr>  </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-28"> <td data-label="Reason for your call"> <div id="prs-inf-28"> <div class="text-left"> <p id="respond-contact-letter">Respond to contact or a letter received from the CRA’s <a href="/en/revenue-agency/services/forms-publications/publications/ic13-2/ic13-2r1-government-programs-collection-policies.html">Government programs collection</a>.</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-28" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18006615991" class="hidden-md hidden-lg no-undrln">1-800-661-5991<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-661-5991</span></strong></li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-06-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213209" class="hidden-md hidden-lg no-undrln">1-613-221-3209<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3209</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-28" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 7:30 pm <abbr title="Eastern time">ET</abbr> </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-24"> <td data-label="Reason for your call"> <div id="prs-inf-24"> <div class="text-left"> <p id="phoenix-issues">Get help with a Phoenix tax issue</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-24" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18885565083" class="hidden-md hidden-lg no-undrln">1-888-556-5083<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-888-556-5083</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/campaign06_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-24" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 9 am to 5 pm </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-25"> <td data-label="Reason for your call"> <div id="prs-inf-25"> <div class="text-left"> <p id="requirements-to-pay">Follow up on a Requirements to pay (RTP) document</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-25" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18006756184" class="hidden-md hidden-lg no-undrln">1-800-675-6184<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-675-6184</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-25" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-26"> <td data-label="Reason for your call"> <div id="prs-inf-26"> <div class="text-left"> <p>Check the status of your income tax objection</p> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-26" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><a href="/en/revenue-agency/services/about-canada-revenue-agency-cra/complaints-disputes/complexity-level-processing-time.html">Numbers by specific objection/appeal</a></li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-26" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="prs-27"> <td data-label="Reason for your call"> <div id="prs-inf-27"> <div class="text-left"> <p><strong>Discuss a letter received:</strong></p> <ul class="mrgn-lft-md"> <li>Reminder to file</li> <li>Request to file</li> <li>Demand to file</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="prs-ph-27" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18004480444" class="hidden-md hidden-lg no-undrln">1-800-448-0444<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-448-0444</span></strong></li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-07-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213087" class="hidden-md hidden-lg no-undrln">1-613-221-3087<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3087</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="prs-hrs-27" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:45 am to 7:30 pm <abbr title="Eastern time">ET</abbr> </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat to Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> </tbody> </table> </details> </div>  <div class="table-responsive"> <details> <summary>Businesses</summary> <table id="tbl-business" class="wb-tables table table-striped provisional gc-table" data-wb-tables="{"ordering": false, "paging": false, "autoWidth": false, "dom": "<'mrgn-lft-sm'fli>pt"}"> <caption class="wb-inv"> Telephone numbers for businesses </caption> <thead> <tr> <th scope="col" class="col-sm-5 col-md-5">Reason for your call</th> <th scope="col" class="col-sm-3 col-md-3">Phone number</th> <th scope="col" class="col-sm-4 col-md-4">Hours of service<br> (in local time unless noted)</th> </tr> </thead> <tbody> <tr id="bsn-02"> <td data-label="Reason for your call"> <div id="bsn-inf-02"> <div class="text-left"> <p><strong>Get help with payroll deductions:</strong></p> <ul class="mrgn-lft-md"> <li>Payroll deductions and accounts</li> <li>Payroll deductions calculator</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-02" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/payroll_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-02" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-03"> <td data-label="Reason for your call"> <div id="bsn-inf-03"> <div class="text-left"> <p id="business-technical"><strong>Get help with your CRA accounts:</strong></p> <ul class="mrgn-lft-md"> <li>My Business Account</li> <li>Represent a Client</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-03" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/payroll_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn2-1-rf"><a class="fn-lnk" href="#fn2"><span class="wb-inv">Footnote </span>2</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18668411876" class="hidden-md hidden-lg no-undrln">1-866-841-1876<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-841-1876</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-8-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-03" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-04"> <td data-label="Reason for your call"> <div id="bsn-inf-04"> <div class="text-left"> <p><strong>Get help to file information returns or make payments for your business:</strong></p> <ul class="mrgn-lft-md"> <li>Make a payment </li> <li>Transfer your payment from your business account to another account</li> <li>Pay your required tax instalments </li> <li>File your electronic information returns (T3, T4, or T5 slips)</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-04" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/business_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn2-2-rf"><a class="fn-lnk" href="#fn2"><span class="wb-inv">Footnote </span>2</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18668411876" class="hidden-md hidden-lg no-undrln">1-866-841-1876<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-841-1876</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-08-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-04" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-05"> <td data-label="Reason for your call"> <div id="bsn-inf-05"> <div class="text-left"> <p><strong>Get a business number and register for CRA program accounts:</strong></p> <ul class="mrgn-lft-md"> <li>Register for a business number (BN)</li> <li>Register for program accounts (GST/HST, payroll, corporation income tax)</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-05" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/bn_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn2-3-rf"><a class="fn-lnk" href="#fn2"><span class="wb-inv">Footnote </span>2</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18668411876" class="hidden-md hidden-lg no-undrln">1-866-841-1876<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-841-1876</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-9-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-05" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-06"> <td data-label="Reason for your call"> <div id="bsn-inf-06"> <div class="text-left"> <p><strong>Notify the CRA about changes to your business:</strong></p> <ul class="mrgn-lft-md"> <li>Change your business information</li> <li>Change your business address</li> <li>Update your business name</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-06" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/bn_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn2-4-rf"><a class="fn-lnk" href="#fn2"><span class="wb-inv">Footnote </span>2</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18668411876" class="hidden-md hidden-lg no-undrln">1-866-841-1876<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-841-1876</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-09-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-06" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-07"> <td data-label="Reason for your call"> <div id="bsn-inf-07"> <div class="text-left"> <p>Get corporate income tax forms or publications</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-07" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/bn_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn2-5-rf"><a class="fn-lnk" href="#fn2"><span class="wb-inv">Footnote </span>2</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18668411876" class="hidden-md hidden-lg no-undrln">1-866-841-1876<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-841-1876</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-10-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-07" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-08"> <td data-label="Reason for your call"> <div id="bsn-inf-08"> <div id="business-line" class="text-left"> <p><strong>Get GST/HST help for your business:</strong></p> <ul class="mrgn-lft-md"> <li id="charge-gst">Charging GST/HST for your business (including new housing rebates)</li> <li>Get help with GST/HST NETFILE and TELEFILE</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-08" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/gsthst_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn2-6-rf"><a class="fn-lnk" href="#fn2"><span class="wb-inv">Footnote </span>2</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18668411876" class="hidden-md hidden-lg no-undrln">1-866-841-1876<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-841-1876</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-11-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> <li><a href="/en/revenue-agency/corporate/contact-information/non-resident-gst-hst-enquiries.html">Non-resident GST/HST Enquiries</a></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-08" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-09"> <td data-label="Reason for your call"> <div id="bsn-inf-09"> <div id="business-line9" class="text-left"> <p id="charge-gst9"><strong>Get help with your business taxes:</strong></p> <ul class="mrgn-lft-md"> <li>Corporations</li> <li>Sole proprietorships</li> <li>Partnerships</li> <li>Non-resident corporations</li> <li>Corporation accounts</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-09" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/corpself_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn2-7-rf"><a class="fn-lnk" href="#fn2"><span class="wb-inv">Footnote </span>2</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18668411876" class="hidden-md hidden-lg no-undrln">1-866-841-1876<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-841-1876</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-12-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> <li><a href="/en/revenue-agency/corporate/contact-information/non-resident-gst-hst-enquiries.html">Non-resident GST/HST Enquiries</a></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-09" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-10"> <td data-label="Reason for your call"> <div id="bsn-inf-10"> <div class="text-left"> <p>Get help with your locked business account</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-10" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0">  <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/eservice_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn2-8-rf"><a class="fn-lnk" href="#fn2"><span class="wb-inv">Footnote </span>2</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18668411876" class="hidden-md hidden-lg no-undrln">1-866-841-1876<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-841-1876</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-14-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> <li><a href="/en/revenue-agency/corporate/contact-information/non-resident-gst-hst-enquiries.html">Non-resident GST/HST Enquiries</a></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-10" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-11"> <td data-label="Reason for your call"> <div id="bsn-inf-11"> <div class="text-left"> <p><strong>Get help with filing your corporation tax return:</strong></p> <ul class="mrgn-lft-md"> <li>Filing your electronic T2 corporation income tax return</li> <li id="t2">Corporation Internet Filing Service</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-11" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18009592803" class="hidden-md hidden-lg no-undrln">1-800-959-2803<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-2803</span></strong></li> <li>Outside Canada/U.S. (operates in <abbr title="Eastern time">ET</abbr>) <br><strong class="nowrap"><a href="tel:16132213223" class="hidden-md hidden-lg no-undrln">1-613-221-3223<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3223</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-11" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 9 am to 4 pm </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-12"> <td data-label="Reason for your call"> <div id="bsn-inf-12"> <div class="text-left"> <p>Arrange to pay your GST/HST debt over time</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-12" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18774775068" class="hidden-md hidden-lg no-undrln">1-877-477-5068<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-877-477-5068</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-12" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 7 am to 8 pm <abbr title="Eastern time">ET</abbr>  </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-13"> <td data-label="Reason for your call"> <div id="bsn-inf-13"> <div class="text-left"> <p>Arrange to pay your payroll tax debt over time</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-13" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18775486016" class="hidden-md hidden-lg no-undrln">1-877-548-6016<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-877-548-6016</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-13" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 7 am to 8 pm <abbr title="Eastern time">ET</abbr>  </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-14"> <td data-label="Reason for your call"> <div id="bsn-inf-14"> <div class="text-left"> <p>Arrange to pay your corporate income tax debt over time</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-14" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18662916346" class="hidden-md hidden-lg no-undrln">1-866-291-6346<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-291-6346</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-14" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 7 am to 8 pm <abbr title="Eastern time">ET</abbr>  </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-15"> <td data-label="Reason for your call"> <div id="bsn-inf-15"> <div class="text-left"> <p><strong>Ask about excise duties, excise taxes, fuel charge, other levies and charges:</strong></p> <ul class="mrgn-lft-md"> <li>Excise duties on wine, spirits, beer, tobacco or cannabis</li> <li>Fuel charge</li> <li>Air Travellers Security Charge (ATSC)</li> <li>Tax on insurance premiums</li> <li>Excise tax on: <ul> <li>fuel inefficient automobiles</li> <li>automobile air conditioners</li> <li>certain petroleum products</li> </ul> </li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-15" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><a href="/en/revenue-agency/services/forms-publications/publications/contacts/excise-taxes-contacts.html">Contact – Excise duties, excise taxes, fuel charge and air travellers security charge</a></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-15" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-16"> <td data-label="Reason for your call"> <div id="bsn-inf-16"> <div class="text-left"> <p><strong>Discuss details of a GST/HST registration letter or phone call</strong></p> <ul class="mrgn-lft-md"> <li>Provide the 4-digit extension number from the message</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-16" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18335665419" class="hidden-md hidden-lg no-undrln">1-833-566-5419<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-833-566-5419</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-16" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-17"> <td data-label="Reason for your call"> <div id="bsn-inf-17"> <div class="text-left"> <p><strong>Discuss details of a GST/HST and other levies filing letter or phone call</strong></p> <ul class="mrgn-lft-md"> <li>Provide the 4-digit extension number from the message</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-17" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18333052033" class="hidden-md hidden-lg no-undrln">1-833-305-2033<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-833-305-2033</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-17" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-18"> <td data-label="Reason for your call"> <div id="bsn-inf-18"> <div class="text-left"> <p><strong>Discuss details of a T2 corporation post-assessing limit review letter</strong></p> <ul class="mrgn-lft-md"> <li>Provide the 4-digit extension number from the letter</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-18" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18335665421" class="hidden-md hidden-lg no-undrln">1-833-566-5421<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-833-566-5421</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-18" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-19"> <td data-label="Reason for your call"> <div id="bsn-inf-19"> <div class="text-left"> <p><strong>Discuss details of a phone call for your GST/HST or corporate program account registration</strong></p> <ul class="mrgn-lft-md"> <li>Provide the 4-digit extension number from the message</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-19" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18662214063" class="hidden-md hidden-lg no-undrln">1-866-221-4063<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-221-4063</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-19" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-20"> <td data-label="Reason for your call"> <div id="bsn-inf-20"> <div class="text-left"> <p id="gst-post-assessing"><strong>Discuss details of a GST/HST post-assessing review letter</strong></p> <ul class="mrgn-lft-md"> <li>Provide the 4-digit extension number from the letter</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-20" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18555872133" class="hidden-md hidden-lg no-undrln">1-855-587-2133<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-855-587-2133</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-20" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-21"> <td data-label="Reason for your call"> <div id="bsn-inf-21"> <div class="text-left"> <p>Ask about the Canadian film or video production tax credit</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-21" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><a href="/en/revenue-agency/services/forms-publications/publications/rc4385/film-video-production-services-tax-credit-guide-form-t1177.html#_Toc314728791">Tax credit guide and contacts</a></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-21" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-22"> <td data-label="Reason for your call"> <div id="bsn-inf-22"> <div class="text-left"> <p>Ask about Scientific Research and Experimental Development expenditure claims</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-22" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><a href="/en/revenue-agency/services/scientific-research-experimental-development-tax-incentive-program/contact-sred.html">SR&ED contacts</a></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-22" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-23"> <td data-label="Reason for your call"> <div id="bsn-inf-23"> <div class="text-left"> <p><strong>Get help with EFILE:</strong></p> <ul class="mrgn-lft-md"> <li id="efile">EFILE registration, renewal, account maintenance, or view transmission history processes</li> <li>EFILE suitability screening or monitoring programs</li> <li>EFILE error messages for initial or amended T1 returns</li> <li>Authentication problems for EFILE numbers or passwords (T1 and T2 returns)</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-23" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><a href="/en/revenue-agency/services/e-services/digital-services-businesses/efile-electronic-filers/efile-helpdesk-support-t1-returns.html">Contact the EFILE Helpdesk</a></li>  </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-23" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-24"> <td data-label="Reason for your call"> <div id="bsn-inf-24"> <div class="text-left"> <p id="nil-payroll">Report a nil remittance for payroll</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-24" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18009592256" class="hidden-md hidden-lg no-undrln">1-800-959-2256<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-2256</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-24" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-25"> <td data-label="Reason for your call"> <div id="bsn-inf-25"> <div class="text-left"> <p id="nil-non-resident">Report a nil remittance for non-resident withholding tax</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-25" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18669714644" class="hidden-md hidden-lg no-undrln">1-866-971-4644<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-971-4644</span></strong></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-25" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-26"> <td data-label="Reason for your call"> <div id="bsn-inf-26"> <div class="text-left"> <p id="flow-through-shares">Check the status of a Flow-through Shares (FTS) form</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-26" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><a href="/en/revenue-agency/services/tax/businesses/topics/flow-through-shares-ftss/reach-us.html">Contact FTSs</a></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-26" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-27"> <td data-label="Reason for your call"> <div id="bsn-inf-27"> <div class="text-left"> <p><strong>Use an automated service to file a GST/HST return</strong></p> <ul class="mrgn-lft-md"> <li>GST/HST TELEFILE </li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-27" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Automated service:<br><strong class="nowrap"><a href="tel:18009592038" class="hidden-md hidden-lg no-undrln">1-800-959-2038<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-2038</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-27" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 2:30 am <abbr title="Eastern time">ET</abbr> </dd> </dl> </td> </tr> <tr id="bsn-28"> <td data-label="Reason for your call"> <div id="bsn-inf-28"> <div class="text-left"> <p><strong>Check the status of an objection:</strong></p> <ul class="mrgn-lft-md"> <li>Income tax objection</li> <li>GST/HST objection</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-28" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><a href="/en/revenue-agency/services/about-canada-revenue-agency-cra/complaints-disputes/complexity-level-processing-time.html">Numbers by specific objection/appeal</a></li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-28" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Sunday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> Hours vary </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-29"> <td data-label="Reason for your call"> <div id="bsn-inf-29"> <div class="text-left"> <p id="business-technical2"><strong>Discuss a letter you received:</strong></p> <ul class="mrgn-lft-md"> <li>Reminder to file</li> <li>Request to file</li> <li>Demand to file</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-29" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18004480444" class="hidden-md hidden-lg no-undrln">1-800-448-0444<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-448-0444</span></strong></li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-13-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213087" class="hidden-md hidden-lg no-undrln">1-613-221-3087<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3087</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-29" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:45 am to 7:30 pm <abbr title="Eastern time">ET</abbr> </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-30"> <td data-label="Reason for your call"> <div id="bsn-inf-30"> <div class="text-left"> <p id="business-technical30"><strong>Report suspected fraud, identity theft or suspicious account activity if:</strong></p> <ul class="mrgn-lft-md"> <li>you think your CRA account has been compromised</li> <li>you find changes to your personal information you did not request</li> <li>you find a benefit application made for you without your knowledge</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-30" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><span class="wb-inv">All of Canada except Yukon, Northwest Territories and Nunavut</span> <strong class="nowrap"><a href="tel:18009595525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong></li> <li>Yukon, Northwest Territories and <span class="nowrap">Nunavut<sup id="fn2-9-rf"><a class="fn-lnk" href="#fn2"><span class="wb-inv">Footnote </span>2</a></sup>:</span> <br><strong class="nowrap"><a href="tel:18668411876" class="hidden-md hidden-lg no-undrln">1-866-841-1876<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-841-1876</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-30-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> <li>Teletypewriter (TTY): <br><strong class="nowrap"><a href="tel:18002677622" class="hidden-md hidden-lg no-undrln">1-800-267-7622<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-267-7622</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-30" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="bsn-31"> <td data-label="Reason for your call"> <div id="bsn-inf-31"> <div class="text-left"> <p id="business-technical31">Use an automated service to report suspected fraud, identity theft or suspicious account activity on your CRA online account</p> </div> </div> </td> <td data-label="Phone:"> <ul id="bsn-ph-31" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li>Automated service: <br><strong class="nowrap"><a href="tel:18002652577" class="hidden-md hidden-lg no-undrln">1-800-265-2577<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-265-2577</span></strong> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-32-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213176" class="hidden-md hidden-lg no-undrln">1-613-221-3176<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3176</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="bsn-hrs-31" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Sun </dt> <dd class="nowrap brdr-0"> 6 am to 3 am ET </dd> </dl> </td> </tr> </tbody> </table> </details> </div>  <div class="table-responsive"> <details> <summary>International tax and non-resident</summary> <table id="tbl-international" class="wb-tables table table-striped provisional gc-table" data-wb-tables="{"ordering": false, "paging": false, "autoWidth": false, "dom": "<'mrgn-lft-sm'fli>pt"}"> <caption class="wb-inv"> Telephone numbers for International tax and non-resident </caption> <thead> <tr> <th scope="col" class="col-sm-5 col-md-5">Reason for your call</th> <th scope="col" class="col-sm-3 col-md-3">Phone number</th> <th scope="col" class="col-sm-4 col-md-4">Hours of service<br> (in local time unless noted)</th> </tr> </thead> <tbody> <tr id="int-01"> <td data-label="Reason for your call"> <div id="int-inf-01"> <div class="text-left"> <p>Get help with individual and non-resident trusts</p> </div> </div> </td> <td data-label="Phone:"> <ul id="int-ph-01" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18009598281" class="hidden-md hidden-lg no-undrln">1-800-959-8281<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-8281</span></strong> <ul class="fa-ul lst-spcd p-0"> <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"><strong>Wait time: </strong><span data-json-replace="#[waittime]/individual_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"><strong>Updated: </strong><span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr></div>  </li> </ul> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-38-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408495" class="hidden-md hidden-lg no-undrln">1-613-940-8495<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8495</span></strong> </li> <li>Fax number<br><strong class="nowrap"><a href="tel:17056710794" class="hidden-md hidden-lg no-undrln">1-705-671-0794<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-705-671-0794</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="int-hrs-01" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="int-02"> <td data-label="Reason for your call"> <div id="int-inf-02"> <div class="text-left"> <p><strong>Get help with non-resident corporation and corporation accounts:</strong></p> <ul class="mrgn-lft-md"> <li>Sole proprietors</li> <li>Partnerships</li> <li>Self-employed individuals</li> <li>Payroll accounts</li> <li>GST/HST enquiries</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="int-ph-02" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:1-800-959-5525" class="hidden-md hidden-lg no-undrln">1-800-959-5525<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-959-5525</span></strong> <ul class="fa-ul lst-spcd p-0"> <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"> <strong>Wait time: </strong><span data-json-replace="#[waittime]/business__en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"> <strong>Updated: </strong> <span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr> </div> </li> </ul> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-39-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:613-940-8497" class="hidden-md hidden-lg no-undrln">1-613-940-8497<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8497</span></strong> </li> <li>Fax number<br><strong class="nowrap"><a href="tel:1705-671-0490" class="hidden-md hidden-lg no-undrln">1-705-671-0490<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-705-671-0490</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="int-hrs-02" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 6:30 am to 11:00 pm ET </dd> <dt class="nowrap" title="Saturday"> Sat </dt> <dd class="nowrap"> 7:30 am to 8:00 pm ET </dd> <dt class="nowrap" title="Sunday"> Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="int-03"> <td data-label="Reason for your call"> <div id="int-inf-03"> <div class="text-left"> <p id="partxiii">Get help with your Part XIII and non-resident withholding accounts</p> </div> </div> </td> <td data-label="Phone:"> <ul id="int-ph-03" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18552845946" class="hidden-md hidden-lg no-undrln">1-855-284-5946<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-855-284-5946</span></strong> <ul class="fa-ul lst-spcd p-0"> <li><span class="fa-li far fa-clock fa-lg"></span> <div class="small nowrap"> <strong>Wait time: </strong><span data-json-replace="#[waittime]/partxiii_en/value"><a class="wb-lbx" role="button" href="#waittime-lbx"><span class="wb-inv">Wait times are</span> Not available</a></span></div> <div class="small nowrap"> <strong>Updated: </strong> <span data-json-replace="#[waittime]/updatedatetext_en/value"><span class="wb-inv">Wait times are not available </span>--</span> <abbr title="Eastern time">ET</abbr> </div> </li> </ul> </li> <li>Outside Canada/U.S. call <span class="nowrap">collect <sup id="fn3-7-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16139408499" class="hidden-md hidden-lg no-undrln">1-613-940-8499<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-940-8499</span></strong> </li> <li>Fax numbers <br><strong class="nowrap"><a href="tel:17056777712" class="hidden-md hidden-lg no-undrln">1-705-677-7712<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-705-677-7712</span></strong> or <strong class="nowrap"> <a href="tel:18667658460" class="hidden-md hidden-lg no-undrln">1-866-765-8460<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-866-765-8460</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="int-hrs-03" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 7:30 am to 8 pm <abbr title="Eastern time">ET</abbr> </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="int-04"> <td data-label="Reason for your call"> <div id="int-inf-04"> <div class="text-left"> <p><strong>Discuss a letter you received:</strong></p> <ul class="mrgn-lft-md"> <li>Reminder to file</li> <li>Request to file</li> <li>Demand to file</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="int-ph-04" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18554528944 " class="hidden-md hidden-lg no-undrln">1-855-452-8944 <span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-855-452-8944 </span></strong></li> <li>Outside Canada/U.S. call <span class="nowrap">collect <sup id="fn3-15-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213137" class="hidden-md hidden-lg no-undrln">1-613-221-3137<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3137</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="int-hrs-04" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 8 am to 4 pm <abbr title="Eastern time">ET</abbr> </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat and Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> <tr id="int-05"> <td data-label="Reason for your call"> <div id="int-inf-05"> <div class="text-left"> <p>Get help with your departure tax or election to defer capital gains upon emigration (T1244).</p> <ul class="mrgn-lft-md"> <li>Arranging Security</li> <li>Reporting Dispositions</li> <li>Unwinding Deferred Departure Tax</li> </ul> </div> </div> </td> <td data-label="Phone:"> <ul id="int-ph-05" class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18002654841" class="hidden-md hidden-lg no-undrln">1-800-265-4841<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-265-4841</span></strong></li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-16-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213217" class="hidden-md hidden-lg no-undrln">1-613-221-3217<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3217</span></strong> </li> </ul> </td> <td data-label="Hours:"> <dl id="int-hrs-28" class="dl-horizontal text-left"> <dt class="nowrap brdr-0" title="Monday to Friday"> Mon to Fri </dt> <dd class="nowrap brdr-0"> 8 am to 3:30 pm <abbr title="Pacific Standard time">(PST)</abbr> </dd> <dt class="nowrap" title="Saturday and Sunday"> Sat to Sun </dt> <dd class="nowrap"> Closed </dd> <dt class="nowrap"> <a href="/en/revenue-agency/services/tax/public-holidays.html">Public holidays</a> </dt> <dd class="nowrap"> Closed </dd> </dl> </td> </tr> </tbody> </table> </details> </div>  <details> <summary>Charities</summary> <dl class="dl-horizontal brdr-0" id="charities"> <dt> What do you want to call about? </dt> <dd> <ul> <li>get general information about registered charities</li> <li>get help with applying to become a registered charity</li> <li>get help with donation receipts</li> <li>get help on filling out the annual information return </li> <li>change your charity’s name, purpose(s), activities or other details </li> </ul> </dd> <dt> Telephone number </dt> <dd> <strong>1-800-267-2384</strong> </dd> <dt> Hours </dt> <dd> <div id="crt-hrs-01"> <div class="col-md-8 row"> <table class="table"> <caption class="wb-inv"> table 2 </caption> <thead> <tr> <th scope="col" class="wb-inv">Day</th> <th scope="col" class="wb-inv">Hours</th> </tr> </thead> <tbody> <tr> <td>Mon to Fri</td> <td>8 am to 5 pm (Eastern time)</td> </tr> <tr> <td>Sat and Sun</td> <td>Closed</td> </tr> </tbody> </table> <p>Closed on <a href="/en/revenue-agency/services/tax/public-holidays.html">public holidays</a></p> </div> </div> <div class="clearfix"></div> </dd> </dl> </details> <details> <summary>Savings and registered plan administrators</summary> <p>Agents <strong>do not</strong> have access to taxpayer information.</p> <p>Agents <strong>cannot</strong> answer questions relating to the Canada Pension Plan (CPP) or Old Age Security (OAS).</p> <dl class="dl-horizontal brdr-0" id="spp-admins"> <dt> Reason for your call </dt> <dd> <p>Get general information about:</p> <ul> <li>savings and registered plans (including registration rules, transfers, taking out or putting money in to plans)</li> <li>pension adjustments for registered pension plans (including past service, reversals, corrections, and permitted corrective contributions)</li> <li>administrative relief for registered pension plans </li> </ul> <p>Get help to:</p> <ul> <li>register a plan or approve a specimen</li> <li>register individual contracts</li> </ul> </dd> <dt> Telephone number </dt> <dd> <ul class="list-unstyled lst-spcd text-left p-0 mrgn-rght-md"> <li><strong class="nowrap"><a href="tel:18002673100" class="hidden-md hidden-lg no-undrln">1-800-267-3100<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-800-267-3100</span></strong></li> <li>Outside Canada/U.S. call <span class="nowrap">collect<sup id="fn3-17-rf"><a class="fn-lnk" href="#fn3"><span class="wb-inv">Footnote </span>3</a></sup></span><br><strong class="nowrap"><a href="tel:16132213105" class="hidden-md hidden-lg no-undrln">1-613-221-3105<span class="wb-inv"> (opens up phone application)</span></a><span class="hidden-xs hidden-sm">1-613-221-3105</span></strong> </li> </ul> </dd> <dt> Hours </dt> <dd> <div id="srp-hrs-01"> <div class="col-md-8 row"> <table class="table"> <caption class="wb-inv"> Service hours for savings and pension plan administrators </caption> <thead> <tr> <th scope="col" class="wb-inv">Day</th> <th scope="col" class="wb-inv">Hours</th> </tr> </thead> <tbody> <tr> <td>Mon to Fri</td> <td>8 am to 5 pm (ET)</td> </tr> <tr> <td>Sat and Sun</td> <td>Closed</td> </tr> </tbody> </table> <p>Closed on <a href="/en/revenue-agency/services/tax/public-holidays.html">public holidays</a></p> </div> </div> <div class="clearfix"></div> </dd> </dl> </details> <details> <summary>Telephone number for TTY (Teletypewriter) and Canada VRS (Video Relay Service)</summary> <p>Call this number if you use TTY services.</p> <dl class="dl-horizontal brdr-0" id="tty"> <dt> Telephone number </dt> <dd> <strong>1-800-665-0354</strong> </dd> <dt> Hours </dt> <dd> <div id="tty-hrs-01"> <div class="col-md-8 row"> <table class="table"> <caption class="wb-inv"> Teletypewriter hours of service </caption> <thead> <tr> <th scope="col" class="wb-inv">Day</th> <th scope="col" class="wb-inv">Hours</th> </tr> </thead> <tbody> <tr> <td>Mon to Fri</td> <td>6:30 am to 11:00 pm ET</td> </tr> <tr> <td>Sat</td> <td>7:30 am to 8:00 pm ET</td> </tr> <tr> <td>Sun</td> <td>Closed</td> </tr> </tbody> </table> <p>Closed on <a href="/en/revenue-agency/services/tax/public-holidays.html">public holidays</a></p> </div> </div> <div class="clearfix"></div> </dd> </dl> <p>Register with <a href="https://srvcanadavrs.ca/en/">Canada VRS</a> to download the <a href="https://srvcanadavrs.ca/en/get-the-app/personal-account/">app</a> and call the VRS line.</p> <dl class="dl-horizontal brdr-0" id="vrs"> <dt> Hours </dt> <dd> <div id="tty-hrs-02"> <div class="col-md-8 row"> <table class="table"> <caption class="wb-inv"> table 4 </caption> <thead> <tr> <th scope="col" class="wb-inv">Day</th> <th scope="col" class="wb-inv">Hours</th> </tr> </thead> <tbody> <tr> <td>Mon to Fri</td> <td>6:30 am to 11:00 pm ET</td> </tr> <tr> <td>Sat</td> <td>7:30 am to 8:00 pm ET</td> </tr> <tr> <td>Sun</td> <td>Closed</td> </tr> </tbody> </table> <p>Closed on <a href="/en/revenue-agency/services/tax/public-holidays.html">public holidays</a></p> </div> </div> <div class="clearfix"></div> </dd> </dl> <p>If you use any other operator-assisted relay service, call our regular telephone numbers on this page instead of the TTY or Canada VRS numbers.</p> </details> <h2 class="h3">Special circumstances</h2> <ul> <li><a href="/en/revenue-agency/services/tax/representative-authorization.html">Contacting us on someone else's behalf</a></li> <li><a href="/en/revenue-agency/services/make-a-service-complaint.html">Send service feedback</a></li> <li><a href="/en/revenue-agency/news/newsroom/media-contact-list.html">Media enquiries</a></li> <li><a href="/en/revenue-agency/programs/about-canada-revenue-agency-cra/voluntary-disclosures-program-overview.html">Make a voluntary disclosure</a></li> <li><a href="/en/revenue-agency/programs/about-canada-revenue-agency-cra/suspected-tax-cheating-in-canada-overview.html">Report leads on suspected tax cheating</a></li> <li><a href="/en/revenue-agency/services/about-canada-revenue-agency-cra/complaints-disputes.html">Objections, appeals, disputes, and relief measures</a></li> <li><a href="/en/revenue-agency/corporate/contact-information/check-cra-processing-times.html">Check CRA processing times</a></li> <li><a href="/en/revenue-agency/corporate/contact-information/online-chat.html">CRA Online chat</a></li> <li><a href="/en/revenue-agency/corporate/contact-information/cra-chatbot.html">CRA Chatbot</a></li> </ul> <h2 class="h3">Privacy notice </h2> <details> <summary>Privacy notice</summary> <p>The Canada Revenue Agency’s (CRA) call centres record some calls. These call recordings are used to evaluate the quality and accuracy of agents’ responses, identify call trends, and provide insight into potential areas in which training would be beneficial. Recording begins from the moment an agent answers the call and continues until the line is disconnected, including any time spent on hold.</p> <p>If you do not wish for your call to be recorded, please inform the agent at the beginning of the call.</p> <p>During your conversation with an agent and when using the automated self-serve options, you may be asked to provide personal information in order to validate your identity. The questions asked are in place to ensure the safety and security of your account. Without this verification step, the CRA is unable to access your account information or make changes.</p> <p>Personal information is collected pursuant to the Income Tax Act and Excise Tax Act. Personal information is described in program-specific Personal Information Banks which can be found on the CRA’s <a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra/access-information-privacy-canada-revenue-agency/info-source-appendix.html">Information about Programs and Information Holdings (formerly Info Source)</a> page.</p> <p>Under the <a href="https://laws-lois.justice.gc.ca/eng/acts/p-21/">Privacy Act</a> individuals have a right of protection, access to, and correction or notation of their personal information. Individuals also have a right to file a complaint with the Privacy Commissioner of Canada regarding our handling of their information.</p> </details> <aside class="wb-fnote" role="note"> <h2 class="h3" id="fn">Footnotes</h2> <dl> <dt> Footnote 1 </dt> <dd id="fn1"> <p>This is a dedicated phone line available only to residents of Yukon, Northwest Territories and Nunavut (calling from 867 area code) for individual tax and benefit related enquiries. If you are calling from a different area code, please call the general enquiries line.</p> <p class="fn-rtn"><a href="#fn1-1-rf"><span class="wb-inv">Return to footnote </span>1<span class="wb-inv"> referrer</span></a></p> </dd> <dt> Footnote 2 </dt> <dd id="fn2"> <p>This is a dedicated phone line available only to residents of Yukon, Northwest Territories and Nunavut (calling from 867 area code) for business-related tax enquiries. If you are calling from a different area code, please call the general enquiries line.</p> <p class="fn-rtn"><a href="#fn2-1-rf"><span class="wb-inv">Return to footnote </span>2<span class="wb-inv"> referrer</span></a></p> </dd> <dt> Footnote 3 </dt> <dd id="fn3"> <p>The CRA only accepts collect calls made through a telephone operator. After your call is accepted by an automated response, you may hear a beep and notice a normal connection delay. This service operates in Eastern Time.</p> <p class="fn-rtn"><a href="#fn3-1-rf"><span class="wb-inv">Return to footnote </span>3<span class="wb-inv"> referrer</span></a></p> </dd> </dl> </aside> </div>   <section id="waittime-lbx" class="mfp-hide modal-dialog modal-content overlay-def"> <header class="modal-header"> <h2 class="modal-title">Wait times are not available</h2> </header> <div class="modal-body"> <p>Estimated wait times are temporarily unavailable due to one of these reasons:</p> <ul> <li>All of our representatives are busy and calls are being redirected to automated services</li> <li>Technical difficulties</li> <li>Phone lines are closed</li> </ul> <p class="nojs-show mrgn-tp-md">To see the wait times, <strong>JavaScript must be enabled</strong> on your computer. If you see this message during regular operating hours, the phone lines may be open.</p> </div> </section> <div data-wb-jsonmanager="{"url": "/api/assets/cra-arc/content-fragments/wait-times.json#/properties/elements", "name": "waittime"}"></div> </div> <div class="mwsgeneric-base-html parbase section"> <div class="container"> <div class="row"> <div class="pagedetails"> <h2 class="wb-inv">Page details</h2> <div class="row"> <div class="col-sm-8 col-md-9 col-lg-9"> <div class="wb-disable-allow" data-ajax-replace="https://www.canada.ca/etc/designs/canada/wet-boew/assets/feedback/page-feedback-en.html" data-feedback-theme="Taxes"> </div> </div> </div> <dl id="wb-dtmd"> <dt> Date modified: </dt> <dd> <time property="dateModified">2024-11-22</time> </dd> </dl> </div> </div> </div> </div> </main> <footer> <section id="wb-info"> <h2 class="wb-inv">About this site</h2> <div class="gc-contextual"> <div class="container"> <nav> <h3>Canada Revenue Agency (CRA)</h3> <ul class="list-col-xs-1 list-col-sm-2 list-col-md-3"><li><a href="/en/revenue-agency/corporate/contact-information.html">Contact the CRA</a></li><li><a href="/en/revenue-agency/services/update-information-cra.html">Update your information</a></li><li><a href="/en/revenue-agency/corporate/about-canada-revenue-agency-cra.html">About the CRA</a></li></ul> </nav> </div> </div> <div class="gc-main-footer"> <div class="container"> <nav> <h3>Government of Canada</h3> <ul class="list-col-xs-1 list-col-sm-2 list-col-md-3"><li><a href="https://www.canada.ca/en/contact.html">All Contacts</a></li> <li><a href="https://www.canada.ca/en/government/dept.html">Departments and agencies</a></li> <li><a href="https://www.canada.ca/en/government/system.html">About government</a></li></ul> <h4><span class="wb-inv">Themes and topics</span></h4> <ul class="list-unstyled colcount-sm-2 colcount-md-3"><li><a href="https://www.canada.ca/en/services/jobs.html">Jobs</a></li> <li><a href="https://www.canada.ca/en/services/immigration-citizenship.html">Immigration and citizenship</a></li> <li><a href="https://travel.gc.ca/">Travel and tourism</a></li> <li><a href="https://www.canada.ca/en/services/business.html">Business</a></li> <li><a href="https://www.canada.ca/en/services/benefits.html">Benefits</a></li> <li><a href="https://www.canada.ca/en/services/health.html">Health</a></li> <li><a href="https://www.canada.ca/en/services/taxes.html">Taxes</a></li> <li><a href="https://www.canada.ca/en/services/environment.html">Environment and natural resources</a></li> <li><a href="https://www.canada.ca/en/services/defence.html">National security and defence</a></li> <li><a href="https://www.canada.ca/en/services/culture.html">Culture, history and sport</a></li> <li><a href="https://www.canada.ca/en/services/policing.html">Policing, justice and emergencies</a></li> <li><a href="https://www.canada.ca/en/services/transport.html">Transport and infrastructure</a></li> <li><a href="https://international.gc.ca/world-monde/index.aspx?lang=eng">Canada and the world</a></li> <li><a href="https://www.canada.ca/en/services/finance.html">Money and finance</a></li> <li><a href="https://www.canada.ca/en/services/science.html">Science and innovation</a></li> <li><a href="https://www.canada.ca/en/services/indigenous-peoples.html">Indigenous peoples</a></li> <li><a href="https://www.canada.ca/en/services/veterans.html">Veterans and military</a></li> <li><a href="https://www.canada.ca/en/services/youth.html">Youth</a></li></ul> </nav> </div> </div> <div class="gc-sub-footer"> <div class="container d-flex align-items-center"> <nav> <h3 class="wb-inv">Government of Canada Corporate</h3> <ul> <li><a href="https://www.canada.ca/en/social.html">Social media</a></li> <li><a href="https://www.canada.ca/en/mobile.html">Mobile applications</a></li> <li><a href="https://www.canada.ca/en/government/about.html">About Canada.ca</a></li><li><a href="https://www.canada.ca/en/transparency/terms.html">Terms and conditions</a></li> <li><a href="https://www.canada.ca/en/revenue-agency/corporate/privacy-notice.html">Privacy</a></li></ul> </nav> <div class="wtrmrk align-self-end"> <img src="https://wet-boew.github.io/themes-dist/GCWeb/GCWeb/assets/wmms-blk.svg" alt="Symbol of the Government of Canada"/> </div> </div> </div> </section> </footer> <script type="text/javascript">_satellite.pageBottom();</script> <script src="/etc.clientlibs/clientlibs/granite/jquery.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/utils.min.js"></script> <script src="/etc/designs/canada/clientlib-publish.min.js"></script> <script src="//ajax.googleapis.com/ajax/libs/jquery/2.2.4/jquery.min.js" integrity="sha256-BbhdlvQf/xTY9gja0Dq3HiwQF8LaCRTXxZKRutelT44=" crossorigin="anonymous"></script> <script src="/etc/designs/canada/wet-boew/js/ep-pp.min.js"></script> <script src="/etc/designs/canada/wet-boew/js/wet-boew.min.js"></script> <script src="/etc/designs/canada/wet-boew/js/theme.min.js"></script> <script src="https://cdn.botframework.com/botframework-webchat/4.9.1/webchat-es5.js"></script> <script> $(".btnCheck").click(function(event) { if ($('.beforeCall input[type="checkbox"]').not(':checked').length == 0) { document.getElementById("check-message").innerHTML = '<div class="alert alert-success"><p>You are ready to call</p></div>'; } else { document.getElementById("check-message").innerHTML = '<div class="alert alert-warning"><p>You need all of the above to call about an account</p></div>'; } }); // need more calls when multi phone lines are on a single page $(".btnCheck2").click(function(event) { if ($('.beforeCall2 input[type="checkbox"]').not(':checked').length == 0) { document.getElementById("check-message2").innerHTML = '<div class="alert alert-success"><p>You are ready to call</p></div>'; } else { document.getElementById("check-message2").innerHTML = '<div class="alert alert-warning"><p>You need all of the above to call about an account</p></div>'; } }); $(".btnCheck3").click(function(event) { if ($('.beforeCall3 input[type="checkbox"]').not(':checked').length == 0) { document.getElementById("check-message3").innerHTML = '<div class="alert alert-success"><p>You are ready to call</p></div>'; } else { document.getElementById("check-message3").innerHTML = '<div class="alert alert-warning"><p>You need all of the above to call about an account</p></div>'; } }); $(".btnCheck4").click(function(event) { if ($('.beforeCall4 input[type="checkbox"]').not(':checked').length == 0) { document.getElementById("check-message4").innerHTML = '<div class="alert alert-success"><p>You are ready to call</p></div>'; } else { document.getElementById("check-message4").innerHTML = '<div class="alert alert-warning"><p>You need all of the above to call about an account</p></div>'; } }); $(".btnCheck5").click(function(event) { if ($('.beforeCall5 input[type="checkbox"]').not(':checked').length == 0) { document.getElementById("check-message5").innerHTML = '<div class="alert alert-success"><p>You are ready to call</p></div>'; } else { document.getElementById("check-message5").innerHTML = '<div class="alert alert-warning"><p>You need all of the above to call about an account</p></div>'; } }); </script>  <SCRIPT> "use strict"; window.onload = function () { var isIE = !!navigator.userAgent.match(/Trident/g) || !!navigator.userAgent.match(/MSIE/g); if(isIE){ //<p>This browser is not supported</p> $('#chat-bottom-bar header .iconparent').html(""); $('#chat-bottom-bar').css( "width","455px" ) $('#chat-bottom-bar header h2').removeAttr("data-gc-analytics-customclick title"); $('#chat-bottom-bar header button.toprightbtn.rightMost').removeAttr("data-gc-analytics-customclick title"); $('#chat-bottom-bar header button.toprightbtn.rightMost').html(""); $('#chat-bottom-bar header h2').css( "margin-left","15px" ) $('#chat-bottom-bar header h2').html("<strong>The chatbot is unsupported on this browser</strong>"); $('section#chat-bottom-bar button').remove(); $('#chat-bottom-bar header').css("cursor", "default"); } else { $("#chat-bottom-bar").show(); $("#chat-bottom-bar.chat.minimizedchat header").on("click", startChatSession); $("#toggleCollapse").on("click", function (e) { $("#toggleExpand").show(); $("#toggleCollapse").hide(); $("#toggleSmall").hide(); $("#toggleMax").show(); $("#chat-bottom-bar").addClass("smallchat"); $("#chat-bottom-bar").removeClass("fullchat"); $("#chat-bottom-bar").removeClass("expandedchat"); $("#chat-bottom-bar").addClass("minimizedchat"); $("#chat-bottom-bar").animate({ "height": "40px" }, { "duration": 200, "queue": false }); $("#chat-bottom-bar").animate({ "width": "275px" }, { "duration": 200, "queue": false }); //$("#chat-bottom-bar .modal-body").animate({"padding" : "0"}, {"duration":200, "queue": false}); $("#toggleSmall").hide(); $("#toggleMax").hide(); return false; }); //when collapsed, register any click on header $("#chat-bottom-bar.chat.minimizedchat header").on("click", function () { $("#toggleExpand").hide(); $("#toggleCollapse").show(); $("#unreadMsgSpan").empty(); $("#unreadMsgSpanContainer").hide(); $("#chat-bottom-bar").addClass("expandedchat"); $("#chat-bottom-bar").removeClass("minimizedchat"); $("#chat-bottom-bar").animate({ "height": "80%" }, { "duration": 200, "queue": false }); $("#chat-bottom-bar").animate({ "width": "434px" }, { "duration": 200, "queue": false }); //$("#chat-bottom-bar .modal-body").animate({"padding" : "0"}, {"duration":200, "queue": false}); if ($("#chat-bottom-bar").hasClass("smallchat")) { $("#toggleSmall").hide(); $("#toggleMax").show(); } if ($("#chat-bottom-bar").hasClass("fullchat")) { $("#toggleSmall").show(); $("#toggleMax").hide(); } return false; }); $("#toggleSmall").on("click", function () { $("#toggleSmall").hide(); $("#toggleMax").show(); $("#chat-bottom-bar").animate({ "height": "80%" }, { "duration": 200, "queue": false }); $("#chat-bottom-bar").animate({ "width": "434px" }, { "duration": 200, "queue": false }); $("#chat-bottom-bar").addClass("smallchat"); $("#chat-bottom-bar").removeClass("fullchat"); return false; }); $("#toggleMax").on("click", function () { $("#toggleSmall").show(); $("#toggleMax").hide(); //$("#chat-bottom-bar").width("90%"); $("#chat-bottom-bar").animate({ "width": "90%" }, { "duration": 200, "queue": false }); $("#chat-bottom-bar").animate({ "height": "100%" }, { "duration": 200, "queue": false }); $("#chat-bottom-bar").removeClass("smallchat"); $("#chat-bottom-bar").addClass("fullchat"); return false; }); if (/[&?]chat=1/.test(location.search)) $("#chat-bottom-bar header").click(); } }; function startChatSession() { $("#chat-bottom-bar.chat.minimizedchat header").off("click", startChatSession); $("#chatstatus").text("(connecting...)"); /* $("#chat-bottom-bar .modal-body").height() = 0; $("#chat-bottom-bar .modal-body iframe").css("minHeight", 0); $("#chat-bottom-bar #webchat").css("minHeight", 0); */ //$("#chat-bottom-bar .modal-body").hide(); // url: "https://cra-prod-bot-app.azurewebsites.net/directline/token", $("#chat-bottom-bar").show(); if (/[&?]lang=fr/.test(location.search)) wb.lang = "fr"; $.ajax({ url: "https://cra-prod-bot-app.azurewebsites.net/directline/token", type: "POST", crossDomain: true, dataType: 'json', success: function success(response) { var token = response.token; var isIE = !!navigator.userAgent.match(/Trident/g) || !!navigator.userAgent.match(/MSIE/g); var webSocket = true; if (isIE) { webSocket = false; } //Send activity so we receive welcome card https://github.com/microsoft/BotFramework-WebChat/tree/master/samples/15.d.backchannel-send-welcome-event var store = window.WebChat.createStore({}, function (_ref) { var dispatch = _ref.dispatch; return function (next) { return function (action) { if (action.type === 'DIRECT_LINE/CONNECT_FULFILLED') { // When we receive DIRECT_LINE/CONNECT_FULFILLED action, we will send an event activity using WEB_CHAT/SEND_EVENT // use value: { language: wb.lang } dispatch({ type: 'WEB_CHAT/SEND_EVENT', payload: { name: 'webchat/join', value: { "language": wb.lang, "introCard": ["intro"] } } }); } if (action.type === 'DIRECT_LINE/INCOMING_ACTIVITY') { var event = new Event('webchatincomingactivity'); event.data = action.payload.activity; window.dispatchEvent(event); } return next(action); }; }; }); //botAvatarInitials: 'CC' var styleOptions = { hideUploadButton: true, //default: false bubbleBackground: 'White', //default: White botAvatarBackgroundColor: 'White', //default: undefined, WET blue is rgb(37, 114, 180) but it doesn't bubbleFromUserBackground: 'White', //default: White userAvatarBackgroundColor: 'rgb(0,97,101)', //default: undefined botAvatarInitials: 'Bot', userAvatarInitials: 'You', botAvatarImage: "/content/dam/cra-arc/chatbot/avatar_head.png" }; window.WebChat.renderWebChat({ directLine: window.WebChat.createDirectLine({ token: token, webSocket: webSocket }), store: store, resize: 'detect', locale: wb.lang + '-CA', styleOptions: styleOptions }, document.getElementById('webchat')); // document.querySelector('#webchat > *').focus(); }, error: function error(xhr, status, _error) { //alert("error: " + JSON.stringify(xhr)); $("#chatstatus").text(JSON.stringify(xhr)); $("#webchat").hide(); } }); window.addEventListener('webchatincomingactivity', function (_ref2) { var data = _ref2.data; $("#chatstatus").empty(); $("#webchat").show(); if (data.type === "message" && $("#chat-bottom-bar").hasClass("minimizedchat") && data.from.role != "user") { $("#unreadMsgSpanContainer").show(); //alert(Number($("#unreadMsgSpan").text())); $("#unreadMsgSpan").text(Number($("#unreadMsgSpan").text()) + 1); } }); } </SCRIPT>  </body> </html>

CINXE.COM

Contact the Canada Revenue Agency (CRA) - Canada.ca