FAQs

<!DOCTYPE html><html> <head> <META http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>FAQs</title>   <style type="text/css"> .iw_container { max-width:800px !important; margin-left: auto !important; margin-right: auto !important; } .iw_stretch { min-width: 100% !important; } </style> <link href="/iwov-resources/grid/bootstrap.css" type="text/css" rel="stylesheet">   <meta name="keywords" content="">   <meta name="description" content="">   <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0">   <meta name="vpath" content="">   <meta name="page-locale-name" content="">   <link type="text/css" href="/assets/PCCW Corporate Website/css/bootstrap.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/css/bootstrap-theme.min.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/assets/css/ie10-viewport-bug-workaround.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/css/bootstrap-select.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/css/global.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/css/investors.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/css/about-us.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/css/home.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/css/careers.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/css/responsive.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/assets/PCCW Corporate Website/css/print.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <script type="text/javascript" src="/assets/PCCW Corporate Website/js/pccw-ga.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/assets/js/ie-emulation-modes-warning.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/js/jquery.min.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/js/bootstrap.min.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/assets/js/ie10-viewport-bug-workaround.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/js/bootstrap-select.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/js/carousel.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/js/jquery.truncate.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/js/jquery.print.js" data-tg-desktop_or_tablet_or_phone="show"></script>   <link type="image/x-icon" href="/assets/PCCW Corporate Website/favicon/favicon.ico" rel="shortcut icon">   <link type="text/css" href="/assets/PCCW Corporate Website/assets/lightslider/css/lightslider.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">   <script type="text/javascript" src="/assets/PCCW Corporate Website/assets/lightslider/js/lightslider.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/js/script.js" data-tg-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/assets/PCCW Corporate Website/js/js.cookie.js" data-tg-desktop_or_tablet_or_phone="show"></script>   <link type="text/css" href="/assets/PCCW Corporate Website/css/responsive1.css" rel="stylesheet" data-tg-desktop_or_tablet_or_phone="show">  <meta property="og:type" content="website" /> <meta property="og:url" content="http://www.pccw.com/PCCWCorpsite/investors/faqs/index.page" /> <meta property="og:site_name" content="PCCWCorpsite" /> <meta property="og:image" itemprop="image primaryImageOfPage" content="http://www.pccw.com/assets/PCCW Corporate Website/img/ourbusiness/pccw_logo_en.svg" /> <meta name="twitter:title" property="og:title" itemprop="title name" content="FAQs" /> <meta name="twitter:description" property="og:description" itemprop="description" content="" /> <meta name="page-locale" content="en" /> <meta name="category.lv1" content="investors" /> <meta name="category.lv2" content="faqs" /> <meta name="category.lv3" content="index" /> <meta name="category" content="investors" /> <script async src='https://www.googletagmanager.com/gtag/js?id=G-RLERXVQ526'></script><script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-RLERXVQ526'); </script> <script src='https://www.googletagmanager.com/gtag/js?id=UA-6106245-2' async='async'></script><script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-6106245-2'); </script> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-W22W923');</script><script> $(function() { $('a[href]').attr('href', function(i, h) { var param="locale=en"; if (h.indexOf('http') > -1) return h; if (h.indexOf('locale=') > 0) return h; if (h.indexOf('javascript:') > -1) return h; if (h.indexOf('#') > -1) return h; if (h.toLowerCase().indexOf('.pdf') > 0) return h; if (h.toLowerCase().indexOf('.html') > 0) return h; if (h.toLowerCase().indexOf('.xls') > 0) return h; if (h.toLowerCase().indexOf('.doc') > 0) return h; if (h.toLowerCase().indexOf('.jpg') > 0) return h; if (h.toLowerCase().indexOf('.png') > 0) return h; if (h.toLowerCase().indexOf('.gif') > 0) return h; if (h.charAt(h.length - 1) === '?') return h + param; else if (h.indexOf('?') > -1) return h + '&' + param; else return h + '?' + param; }); }) </script> </head> <body>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-W22W923" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div class="iw_viewport-wrapper"><div class="container-fluid iw_section" id="sectionja1a2c2y"> <div class="row iw_row iw_stretch" id="rowja1a2c2z"> <div class="iw_columns col-lg-12" id="colja1a2c30"> <div class="iw_component" id="iw_comp1510764312489"> <nav class="navbar navbar-inverse navbar-fixed-top"> <div class="container"> <div class="navbar-header"><button type="button" class="navbar-toggle collapsed" data-toggle="collapse" data-target="#navbar" aria-expanded="false" aria-controls="navbar"><span class="sr-only">Toggle navigation</span><span class="icon-bar icon-bar-1"><span class="icon-bar-bg"></span></span><span class="icon-bar icon-bar-2"><span class="icon-bar-bg"></span></span><span class="icon-bar icon-bar-3"><span class="icon-bar-bg"></span></span><span class="icon-bar icon-bar-4"><span class="icon-bar-bg"></span></span><span class="icon-bar icon-bar-5"><span class="icon-bar-bg"></span></span></button><div class="navbar-cs"><a href="#">Customer Service</a></div><a id="pccwlogo" class="navbar-brand" href="/"> <div class="logo" style="background-image: url('/assets/PCCW Corporate Website/img/ourbusiness/pccw_logo_en.svg');"></div><label for="pccwlogo" class="visuallyhidden">PCCW Website</label></a><div class="mobile-lang"><a href="/PCCWCorpsite/investors/faqs/index.page?locale=zh" style="font-family: 'Noto Sans TC', 'Roboto-Light', Avenir, Helvetica, Arial, sans-serif;"> 繁 </a></div> </div> <div id="navbar" class="navbar-collapse collapse"> <ul class="nav navbar-nav smaller"> <li id="header1" class=""><a class="nav-title" href="/PCCWCorpsite/about-us/index.page?" target="">About us</a><div class="sub-nav"> <div class="sub-nav-block clearfix"> <div class="content fl"> <p class="title">About us</p><p class="desc">This section will guide you through the PCCW Group and what we do and offer, and give you a quick sketch of our management team, corporate fast facts and industry awards.</p> </div> <ul class="sub-nav-list list-first fl"> <li class="submenu-mainpage"><a href="/PCCWCorpsite/about-us/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/about-us/our-business/index.page?" target="">Our Business</a></li> <li><a href="/PCCWCorpsite/about-us/leadership/board-of-directors.page?" target="">Leadership</a></li> <li><a href="/PCCWCorpsite/about-us/milestones/index.page?" target="">Milestones</a></li> </ul> </div> </div> </li> <li id="header2" class="highlighted"><a class="nav-title" href="/PCCWCorpsite/investors/index.page?" target="">Investor Relations</a><div class="sub-nav"> <div class="sub-nav-block clearfix"> <div class="content fl"> <p class="title">Investor Relations</p><p class="desc">All about PCCW’s financials and business development as well as other company materials can be found here.</p> </div> <ul class="sub-nav-list list-first fl"> <li class="submenu-mainpage"><a href="/PCCWCorpsite/investors/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/investors/investing-in-pccw/index.page?" target="">Investing in PCCW</a></li> <li><a href="/PCCWCorpsite/investors/financial-results/index.page?" target="">Financial Results</a></li> <li><a href="/PCCWCorpsite/investors/announcements-and-notices/index.page?" target="">Announcements & Notices</a></li> <li><a href="/PCCWCorpsite/investors/shareholder-circulars/index.page?" target="">Shareholder Circulars</a></li> </ul> <ul class="sub-nav-list fl"> <li><a href="/PCCWCorpsite/investors/share-performance/index.page?" target="">Share Performance</a></li> <li><a href="/PCCWCorpsite/investors/presentations/index.page?" target="">Presentations</a></li> <li><a href="/PCCWCorpsite/investors/corporate-governance/index.page?" target="">Corporate Governance</a></li> <li><a href="/PCCWCorpsite/investors/fast-facts/index.page?" target="">Fast Facts</a></li> <li><a href="/PCCWCorpsite/investors/faqs/index.page?" target="">FAQs</a></li> </ul> <ul class="sub-nav-list list-last fl"> <li><a href="/PCCWCorpsite/investors/email-alerts-registration/index.page?" target="">Email Alerts</a></li> <li><a href="/PCCWCorpsite/investors/investor-contacts/index.page?" target="">Investor Contacts</a></li> </ul> </div> </div> </li> <li id="header3" class=""><a class="nav-title" href="/PCCWCorpsite/sustainability/index.page?" target="">Sustainability</a><div class="sub-nav"> <div class="sub-nav-block clearfix"> <div class="content fl"> <p class="title">Sustainability</p><p class="desc">We are committed to operating in a manner that is economically, socially and environmentally sustainable while balancing the interests of our various stakeholders.</p> </div> <ul class="sub-nav-list list-first fl"> <li class="submenu-mainpage"><a href="/PCCWCorpsite/sustainability/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/sustainability/overview/index.page?" target="">Overview</a></li> <li><a href="/PCCWCorpsite/sustainability/environment/environmental-initiatives/index.page?" target="">Our Environment</a></li> <li><a href="/PCCWCorpsite/sustainability/employee-caring/index.page?" target="">Our People</a></li> <li><a href="/PCCWCorpsite/sustainability/supply-chain-management/index.page?" target="">Our Supply Chain Management</a></li> </ul> <ul class="sub-nav-list list-last fl"> <li><a href="/PCCWCorpsite/sustainability/customers-and-marketplace/index.page?" target="">Our Customers and Marketplace</a></li> <li><a href="/PCCWCorpsite/sustainability/community/index.page?" target="">Our Community</a></li> <li><a href="/PCCWCorpsite/sustainability/esg-report/index.page?" target="">Environmental, Social and Governance Report</a></li> </ul> </div> </div> </li> <li id="header4" class=""><a class="nav-title" href="/PCCWCorpsite/digital-journeys/index.page?" target="">Digital Journeys</a><div class="sub-nav"> <div class="sub-nav-block clearfix"> <div class="content fl"> <p class="title">Digital Journeys</p><p class="desc">PCCW is at the heart of the digitally connected world. We are making your digital world come alive with our expertise in telecommunications, media and IT solutions.</p> </div> <ul class="sub-nav-list list-first fl"> <li class="submenu-mainpage"><a href="/PCCWCorpsite/digital-journeys/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/digital-journeys/index.page?" target="">Case Studies</a></li> </ul> </div> </div> </li> <li id="header5" class=""><a class="nav-title" href="/PCCWCorpsite/careers/index.page?" target="">Careers</a><div class="sub-nav"> <div class="sub-nav-block clearfix"> <div class="content fl"> <p class="title">Careers</p><p class="desc">We seek and groom local and global talent to meet the needs of both consumer and business customers.</p> </div> <ul class="sub-nav-list list-first fl"> <li class="submenu-mainpage"><a href="/PCCWCorpsite/careers/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/careers/be-a-pccw-talent/index.page?" target="">Be a PCCW Talent</a></li> <li><a href="http://job.pccw.com/pccw" target="">Careers with Us</a></li> <li><a href="https://job.pccw.com/pccw/content/Graduate-Development-Programmes-v2/?locale=en_US" target="">Graduate Development Programmes</a></li> <li><a href="https://job.pccw.com/pccw/content/Internship-Programme/?locale=en_US" target="">Internship</a></li> </ul> <ul class="sub-nav-list list-last fl"> <li><a href="/PCCWCorpsite/careers/learning-and-development/index.page?" target="">Learning and Development</a></li> </ul> </div> </div> </li> <li id="header6" class=""><a class="nav-title" href="/PCCWCorpsite/media-centre/index.page?" target="">Media Centre</a><div class="sub-nav"> <div class="sub-nav-block clearfix"> <div class="content fl"> <p class="title">Media Centre</p><p class="desc">Useful resource for members of the media, providing a wide range of information such as current and archived media releases and other key corporate information.</p> </div> <ul class="sub-nav-list list-first fl"> <li class="submenu-mainpage"><a href="/PCCWCorpsite/media-centre/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/media-centre/news/index.page?" target="">News</a></li> <li><a href="/PCCWCorpsite/media-centre/media-contacts-and-subscribe/index.page?" target="">Media Contacts</a></li> </ul> </div> </div> </li> <li id="header7" class=""><a class="nav-title" href="/PCCWCorpsite/contact/index.page?" target="">Contact</a><div class="sub-nav"> <div class="sub-nav-block clearfix"> <div class="content fl"> <p class="title">Contact</p><p class="desc">Check out our contact details here.</p> </div> <ul class="sub-nav-list list-first fl"> <li class="submenu-mainpage"><a href="/PCCWCorpsite/contact/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/contact/index.page?" target="">Contact Details</a></li> <li><a href="/PCCWCorpsite/contact/customer-service/index.page?" target="">Customer Service</a></li> <li><a href="/PCCWCorpsite/contact/shop-locations/index.page?" target="">Shop Locations</a></li> <li><a href="/PCCWCorpsite/contact/pccw-around-the-world/index.page?" target="">PCCW Around the World</a></li> </ul> <ul class="sub-nav-list list-last fl"> <li><a href="/PCCWCorpsite/contact/feedback-form/index.page?" target="">Feedback Form</a></li> </ul> </div> </div> </li> <li id="header8" class=""><a class="nav-title" href="/PCCWCorpsite/products-and-services/index.page?" target="">Products & Services</a><div class="sub-nav"> <div class="sub-nav-block clearfix"> <div class="content fl"> <p class="title">Products & Services</p> </div> <ul class="sub-nav-list list-first fl"> <li class="submenu-mainpage"><a href="/PCCWCorpsite/products-and-services/index.page?" target="">Main Page</a></li> </ul> </div> </div> </li> <li class="menu-search"> <form name="site-search-form" method="get" action="/PCCWCorpsite/investors/faqs/index.page?submit=true&componentID=1510764312489" role="form"><label for="keywordm" class="visuallyhidden">SEARCH PCCW.COM</label><input id="keywordm" name="keywords" type="text" class="menu-searchbox" placeholder="SEARCH PCCW.COM"><input type="submit" class="hidden" value="SEARCH PCCW.COM"></form> </li> </ul> <ul class="nav-right nav"> <li class="search"><a href="#" class="btn-search"><img alt="search button" height="15" width="15" src="/assets/PCCW Corporate Website/img/nav_search.svg"></a><a href="#" class="btn-close"><img alt="close button" height="30" width="30" src="/assets/PCCW Corporate Website/img/btn_close_grey.svg"></a></li> <li class="lang"><a href="/PCCWCorpsite/investors/faqs/index.page?locale=zh" style="font-family: 'Noto Sans TC', 'Roboto-Light', Avenir, Helvetica, Arial, sans-serif;"> 繁 </a></li> </ul> <div class="nav-searchbox"> <form name="site-search-form" method="get" action="/PCCWCorpsite/investors/faqs/index.page?submit=true&componentID=1510764312489" role="form"><label for="keywordw" class="visuallyhidden">SEARCH PCCW.COM</label><input id="keywordw" name="keywords" type="text" placeholder="Search pccw.com"><input type="submit" class="hidden" value="SEARCH PCCW.COM"></form><script> $('form[name="site-search-form"]').attr('action', '/PCCWCorpsite/search-result.page?'); </script></div> </div> </div> </nav> </div> <div class="iw_component" id="iw_comp1512494553212"> <div class="page-main-image investors-index-full" style="background-image: url("/assets/PCCW Corporate Website/img/banner_investor_faqs.jpg");" data-mobile-bg="/assets/PCCW Corporate Website/img/banner_investor_faqs_s.jpg" data-tablet-bg="" data-desktop-bg="/assets/PCCW Corporate Website/img/banner_investor_faqs.jpg"> <div class="page-image-container"> <div class="caption"> <h1>FAQs</h1> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1512494553213"> <div class="page-content-container breadcrumb-block dimmed"> <ul class="breadcrumb"> <li><a href="/index.page">Home</a></li> <li><a href="/PCCWCorpsite/investors/index.page">Investor Relations</a></li> <li>FAQs</li> </ul> </div> </div> </div> </div> </div> <div class="container-fluid iw_section" id="sectionjbd1bblu"> <div class="row iw_row iw_stretch" id="rowjbd1bblv"> <div class="iw_columns col-lg-12" id="coljbd1bblw"> <div class="iw_component" id="iw_comp1513651991681"> <div class="page-content-container dimmed"> <p>Click on the questions below to find out answers to the most frequently asked questions by our investors. If your question is not addressed, click <a href="mailto:ir@pccw.com">here</a>.</p> </div> </div> </div> </div> </div> <div class="container-fluid iw_section" id="sectionjbd1bbow"> <div class="row iw_row iw_stretch" id="rowjbd1bbox"> <div class="iw_columns col-lg-12" id="coljbd1bboy"> <div class="iw_placeholder" id="iw_placeholder1513651991791"> <div class="iw_component" id="iw_comp1513651991804"> <div class="page-main page-main-faqs"> <h2 class="dimmed">General Information</h2> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">How do I request an annual report or an interim report?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">How do I request an annual report or an interim report?</p> <p class="content">Both our annual and interim reports are available in PDF format. Please download them <a href="/PCCWCorpsite/investors/financial-results/index.page?">here</a>.</p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">When was the company's IPO?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">When was the company's IPO?</p> <p class="content">In April 1979 we were incorporated as a Hong Kong company with limited liability under the name Tricom Holdings Limited. Our ordinary shares were first listed on the Hong Kong Stock Exchange in 1994. Until mid-1999, the company was primarily engaged in the marketing, sale and provision of technical support for telecommunications and data communications products. In August 1999, pursuant to a group restructuring, Pacific Century Group, a group of holding companies controlled by Richard Li Tzar Kai, acquired a controlling interest in the company and we changed our name to Pacific Century CyberWorks Limited (subsequently renamed "PCCW Limited" in August 2002). On 17 August 2000, we acquired Cable & Wireless HKT Limited and our American Depositary Receipts ("ADRs") commenced trading on the New York Stock Exchange from 22 August 2000.</p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">What is PCCW's financial year end?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">What is PCCW's financial year end?</p> <p class="content">PCCW's financial year end is 31 December.</p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">When does PCCW report its annual and interim results?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">When does PCCW report its annual and interim results?</p> <p class="content">PCCW reports annual results in February and interim results in August each year.</p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="space-40"></div> </div> <div class="iw_component" id="iw_comp1513651991805"> <div class="page-main page-main-faqs"> <h2 class="dimmed">Shareholder Information</h2> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">On which stock exchanges are PCCW securities traded?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">On which stock exchanges are PCCW securities traded?</p> <p class="content">PCCW shares are listed on The Stock Exchange of Hong Kong Limited, under the stock code "8", and traded in the form of American Depositary Receipts ("ADRs") on the OTC Markets Group Inc. in the United States, under the ticker symbol "PCCWY". Each PCCW ADR represents 10 ordinary shares. <div id="mouseposition-extension-element-full-container" style="position: fixed; inset: 0px; pointer-events: none; z-index: 2147483647; font-weight: 400;"> </div></p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">How many shares does PCCW have outstanding?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">How many shares does PCCW have outstanding?</p> <p class="content">7,739,638,249 shares as at 30 June 2024. <div id="mouseposition-extension-element-full-container" style="position: fixed; inset: 0px; pointer-events: none; z-index: 2147483647; font-weight: 400;"> </div></p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">How can I update my address or transfer my shares?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">How can I update my address or transfer my shares?</p> <p class="content"><p class="content">Holders of ordinary shares should contact our Registrar:<br /><br /></p> <p class="content">Computershare Hong Kong Investor Services Limited</p> <p class="content">Shops 1712-1716, 17th Floor, Hopewell Centre, 183 Queen's Road East, Wan Chai, Hong Kong</p> <p class="content">Telephone: +852 2862 8555</p> <p class="content">Fax: +852 2865 0990</p> <p class="content">Website: <a href="http://www.computershare.com/hk/contact" target="_blank" rel="noopener noreferrer">www.computershare.com/hk/contact</a>  </p> <div class="space-40"> </div> <p class="content">Holders of American Depositary Receipts should contact our ADR Depositary:<br /><br /></p> <p class="content">Citibank, N.A.</p> <p class="content"><em>PCCW American Depositary Receipts</em></p> <p class="content">Citibank Shareholder Services</p> <p class="content">P.O. Box 43077</p> <p class="content">Providence, Rhode Island 02940-3077, USA</p> <p class="content">Telephone: +1 877 248 4237 (toll free within USA)</p> <p class="content">Telephone: +1 781 575 4555</p> <p class="content">Email: citibank@shareholders-online.com</p> <p class="content">Website: <a href="http://www.citi.com/dr">www.citi.com/dr</a></p> <div id="mouseposition-extension-element-full-container" style="position: fixed; inset: 0px; pointer-events: none; z-index: 2147483647; font-weight: 400;"> </div></p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">What is PCCW's CUSIP number?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">What is PCCW's CUSIP number?</p> <p class="content">The CUSIP for PCCW's American Depositary Receipts (ticker "PCCWY") is: 70454G207. <div id="mouseposition-extension-element-full-container" style="position: fixed; inset: 0px; pointer-events: none; z-index: 2147483647; font-weight: 400;"> </div></p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">How do I invest in PCCW securities?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">How do I invest in PCCW securities?</p> <p class="content">BPCCW does not offer a direct stock purchase plan. If you would like to purchase PCCW securities, please contact your broker. <div id="mouseposition-extension-element-full-container" style="position: fixed; inset: 0px; pointer-events: none; z-index: 2147483647; font-weight: 400;"> </div></p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">What happened to PCW?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">What happened to PCW?</p> <p class="content">Effective May 18, 2007, PCCW's ADR program has become a "Level 1" programme trading under a new ticker symbol "PCCWY", and the old ticker symbol "PCW" has been delisted. In addition, PCCW ADR is no longer traded on the New York Stock Exchange, but traded on  OTC Markets Group Inc. (over-the-counter market) in the United States. The delisting was approved by the Board in March 2007, due to a number of considerations including the limited trading volume of PCCW's ADRs relative to its worldwide trading volume, and the time and cost of maintaining a listing in the United States and meeting the regulatory compliance requirements. <div id="mouseposition-extension-element-full-container" style="position: fixed; inset: 0px; pointer-events: none; z-index: 2147483647; font-weight: 400;"> </div></p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">What is the relationship between PCCW ordinary shares and PCWLF (formerly PCWOF/PCWKF or PCCLF)?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">What is the relationship between PCCW ordinary shares and PCWLF (formerly PCWOF/PCWKF or PCCLF)?</p> <p class="content"><p class="content">PCWLF is a tracking stock for PCCW ordinary shares. PCWLF is not issued by PCCW but by market makers. It is traded on the over-the-counter market in New York. PCWLF tracks the ordinary shares (stock code "8") traded in Hong Kong on a 1:1 basis. For information on transferring PCWLF into American Depositary Receipts, please contact your stock broker or PCCW's ADR Depositary:<br /><br /></p> <p class="content">Citibank, N.A.</p> <p class="content"><em>PCCW American Depositary Receipts</em></p> <p class="content">Citibank Shareholder Services</p> <p class="content">P.O. Box 43077</p> <p class="content">Providence, Rhode Island 02940-3077, USA</p> <p class="content">Telephone: +1 877 248 4237 (toll free within USA)</p> <p class="content">Telephone: +1 781 575 4555</p> <p class="content">Email: citibank@shareholders-online.com</p> <p class="content">Website: <a href="http://www.citi.com/dr">www.citi.com/dr</a></p> <div class="space-40"> </div> <p class="content">Brokers with questions may call Citibank's Broker Services Unit:</p> <p class="content">Telephone: +1 212 657 7465</p> <div id="mouseposition-extension-element-full-container" style="position: fixed; inset: 0px; pointer-events: none; z-index: 2147483647; font-weight: 400;"> </div></p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="page-main page-main-faqs"> <div class="faq-block row clearfix dimmed"> <p class="question roboto-regular">PCCW Limited announced that shareholders at an Extraordinary General Meeting on 7 January 2003 approved a proposal to consolidate every five PCCW shares into a single new share, effective 8 January 2003. How does this affect my old PCCW shares?</p> <div class="more-content"> <div class="more-content-inner"> <p class="qname">PCCW Limited announced that shareholders at an Extraordinary General Meeting on 7 January 2003 approved a proposal to consolidate every five PCCW shares into a single new share, effective 8 January 2003. How does this affect my old PCCW shares?</p> <p class="content">Every five issued and unissued old ordinary shares of HK$0.05 each in the capital of the Company is now worth a single new ordinary share of HK$0.25. The existing board lot of 1,000 shares for trading on the Stock Exchange of Hong Kong remains unchanged. At the same time, PCCW's American Depositary Receipts ("ADRs"), listed on the New York Stock Exchange, have also been consolidated at the same 5:1 ratio. Each new ADR will continue to represent 10 new PCCW shares. Following the Consolidation becoming effective on 8 January 2003, the outstanding ADRs have been consolidated in order to mirror the Consolidation in the Company's home market in Hong Kong with the exchange of every five outstanding ADRs for one new ADR. Each new ADR represents ten new Shares. Details on the consolidation of the Company's ADRs were separately mailed to its registered ADR holders shortly after 8 January 2003. <div id="mouseposition-extension-element-full-container" style="position: fixed; inset: 0px; pointer-events: none; z-index: 2147483647; font-weight: 400;"> </div></p> <div class="btn-close-more"><a href="javascript:;" class="dmore-close"><img src="/assets/PCCW Corporate Website/img/btn_close_grey.png"></a></div> </div> </div> </div> </div> <div class="space-40"></div> </div> </div> </div> </div> </div> <div class="container-fluid iw_section" id="sectionja1a2c48"> <div class="row iw_row iw_stretch" id="rowja1a2c49"> <div class="iw_columns col-lg-12" id="colja1a2c4a"> <div class="iw_component" id="iw_comp1510764312535"> <div class="footer row"> <div class="footer-rainbow-line"> <div class="rainbow-line"></div> </div> <div class="footer-container clearfix"> <div class="col-md-2"> <div class="footer-block"> <div class="footer-header"><a href="/PCCWCorpsite/about-us/index.page?" target="">About us</a><img class="footer-ic-plus" src="/assets/PCCW Corporate Website/img/icon_plus.png" alt="More Details"></div> <ul class="footer-content"> <li class="footer-subite-m"><a href="/PCCWCorpsite/about-us/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/about-us/our-business/index.page?" target="">Our Business</a></li> <li><a href="/PCCWCorpsite/about-us/leadership/board-of-directors.page?" target="">Leadership</a></li> <li><a href="/PCCWCorpsite/about-us/milestones/index.page?" target="">Milestones</a></li> </ul> </div> </div> <div class="col-md-2"> <div class="footer-block"> <div class="footer-header"><a href="/PCCWCorpsite/investors/index.page?" target="">Investor Relations</a><img class="footer-ic-plus" src="/assets/PCCW Corporate Website/img/icon_plus.png" alt="More Details"></div> <ul class="footer-content"> <li class="footer-subite-m"><a href="/PCCWCorpsite/investors/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/investors/investing-in-pccw/index.page?" target="">Investing in PCCW</a></li> <li><a href="/PCCWCorpsite/investors/financial-results/index.page?" target="">Financial Results</a></li> <li><a href="/PCCWCorpsite/investors/announcements-and-notices/index.page?" target="">Announcements & Notices</a></li> <li><a href="/PCCWCorpsite/investors/shareholder-circulars/index.page?" target="">Shareholder Circulars</a></li> <li><a href="/PCCWCorpsite/investors/share-performance/index.page?" target="">Share Performance</a></li> <li><a href="/PCCWCorpsite/investors/presentations/index.page?" target="">Presentations</a></li> <li><a href="/PCCWCorpsite/investors/corporate-governance/index.page?" target="">Corporate Governance</a></li> <li><a href="/PCCWCorpsite/investors/fast-facts/index.page?" target="">Fast Facts</a></li> <li><a href="/PCCWCorpsite/investors/faqs/index.page?" target="">FAQs</a></li> <li><a href="/PCCWCorpsite/investors/email-alerts-registration/index.page?" target="">Email Alerts</a></li> <li><a href="/PCCWCorpsite/investors/investor-contacts/index.page?" target="">Investor Contacts</a></li> </ul> </div> </div> <div class="col-md-2"> <div class="footer-block"> <div class="footer-header"><a href="/PCCWCorpsite/sustainability/index.page?" target="">Sustainability</a><img class="footer-ic-plus" src="/assets/PCCW Corporate Website/img/icon_plus.png" alt="More Details"></div> <ul class="footer-content"> <li class="footer-subite-m"><a href="/PCCWCorpsite/sustainability/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/sustainability/overview/index.page?" target="">Overview</a></li> <li><a href="/PCCWCorpsite/sustainability/environment/environmental-initiatives/index.page?" target="">Our Environment</a></li> <li><a href="/PCCWCorpsite/sustainability/employee-caring/index.page?" target="">Our People</a></li> <li><a href="/PCCWCorpsite/sustainability/supply-chain-management/index.page?" target="">Our Supply Chain Management</a></li> <li><a href="/PCCWCorpsite/sustainability/customers-and-marketplace/index.page?" target="">Our Customers and Marketplace</a></li> <li><a href="/PCCWCorpsite/sustainability/community/index.page?" target="">Our Community</a></li> <li><a href="/PCCWCorpsite/sustainability/esg-report/index.page?" target="">Environmental, Social and Governance Report</a></li> </ul> </div> <div class="footer-block"> <div class="footer-header"><a href="/PCCWCorpsite/digital-journeys/index.page?" target="">Digital Journeys</a><img class="footer-ic-plus" src="/assets/PCCW Corporate Website/img/icon_plus.png" alt="More Details"></div> <ul class="footer-content"> <li class="footer-subite-m"><a href="/PCCWCorpsite/digital-journeys/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/digital-journeys/index.page?" target="">Case Studies</a></li> </ul> </div> </div> <div class="col-md-2"> <div class="footer-block"> <div class="footer-header"><a href="/PCCWCorpsite/careers/index.page?" target="">Careers</a><img class="footer-ic-plus" src="/assets/PCCW Corporate Website/img/icon_plus.png" alt="More Details"></div> <ul class="footer-content"> <li class="footer-subite-m"><a href="/PCCWCorpsite/careers/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/careers/be-a-pccw-talent/index.page?" target="">Be a PCCW Talent</a></li> <li><a href="http://job.pccw.com/pccw" target="">Careers with Us</a></li> <li><a href="https://job.pccw.com/pccw/content/Graduate-Development-Programmes-v2/?locale=en_US" target="">Graduate Development Programmes</a></li> <li><a href="https://job.pccw.com/pccw/content/Internship-Programme/?locale=en_US" target="">Internship</a></li> <li><a href="/PCCWCorpsite/careers/learning-and-development/index.page?" target="">Learning and Development</a></li> </ul> </div> <div class="footer-block"> <div class="footer-header"><a href="/PCCWCorpsite/media-centre/index.page?" target="">Media Centre</a><img class="footer-ic-plus" src="/assets/PCCW Corporate Website/img/icon_plus.png" alt="More Details"></div> <ul class="footer-content"> <li class="footer-subite-m"><a href="/PCCWCorpsite/media-centre/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/media-centre/news/index.page?" target="">News</a></li> <li><a href="/PCCWCorpsite/media-centre/media-contacts-and-subscribe/index.page?" target="">Media Contacts</a></li> </ul> </div> </div> <div class="col-md-2"> <div class="footer-block"> <div class="footer-header"><a href="/PCCWCorpsite/contact/index.page?" target="">Contact</a><img class="footer-ic-plus" src="/assets/PCCW Corporate Website/img/icon_plus.png" alt="More Details"></div> <ul class="footer-content"> <li class="footer-subite-m"><a href="/PCCWCorpsite/contact/index.page?" target="">Main Page</a></li> <li><a href="/PCCWCorpsite/contact/index.page?" target="">Contact Details</a></li> <li><a href="/PCCWCorpsite/contact/customer-service/index.page?" target="">Customer Service</a></li> <li><a href="/PCCWCorpsite/contact/shop-locations/index.page?" target="">Shop Locations</a></li> <li><a href="/PCCWCorpsite/contact/pccw-around-the-world/index.page?" target="">PCCW Around the World</a></li> <li><a href="/PCCWCorpsite/contact/feedback-form/index.page?" target="">Feedback Form</a></li> </ul> </div> <div class="footer-block"> <div class="footer-header"><a href="/PCCWCorpsite/products-and-services/index.page?" target="">Products & Services</a><img class="footer-ic-plus" src="/assets/PCCW Corporate Website/img/icon_plus.png" alt="More Details"></div> <ul class="footer-content"> <li class="footer-subite-m"><a href="/PCCWCorpsite/products-and-services/index.page?" target="">Main Page</a></li> </ul> </div> </div> <div class="col-md-2"> <div class="footer-block"> <div class="footer-header">Language<img class="footer-ic-plus" src="/assets/PCCW Corporate Website/img/icon_plus.png" alt="More Details"></div> <ul class="footer-content"> <li><a href="/PCCWCorpsite/investors/faqs/index.page?locale=en">English</a></li> <li><a href="/PCCWCorpsite/investors/faqs/index.page?locale=zh">繁體中文</a></li> </ul> </div> <div class="footer-block"> <div class="footer-search"> <form name="site-search-form" method="get" action="/PCCWCorpsite/investors/faqs/index.page?submit=true&componentID=1510764312535" role="form" style="margin: 0;"><label for="keywordb" class="visuallyhidden">SEARCH PCCW.COM</label><input id="keywordb" name="keywords" type="text" class="search-box" placeholder="SEARCH PCCW.COM"><input type="submit" class="hidden" value="SEARCH PCCW.COM"></form><script> $('form[name="site-search-form"]').attr('action', '/PCCWCorpsite/search-result.page?'); </script></div> <div class="footer-content"></div> </div> <div class="footer-block" style="display:none;"> <div class="footer-header footer-followus">Share</div> <ul class="footer-content footer-content-social clearfix"> <li><a href="http://facebook.com" target="_blank"><img src="/assets/PCCW Corporate Website/img/footer_facebook.png" alt="Facebook"></a></li> <li><a href="http://twitter.com" target="_blank"><img src="/assets/PCCW Corporate Website/img/footer_twitter.png" alt="Twitter"></a></li> <li><a href="http://linkedin.com" target="_blank"><img src="/assets/PCCW Corporate Website/img/footer_linkedin.png" alt="Linkedin"></a></li> <li><a href="http://plus.google.com" target="_blank"><img src="/assets/PCCW Corporate Website/img/footer_google.png" alt="Google+"></a></li> <li><a href="http://sina.com" target="_blank"><img src="/assets/PCCW Corporate Website/img/footer_sina.png" alt="Sina"></a></li> <li><a href="mailto:?subject=Visit PCCW.COM&body=Please visit http://www.pccw.com"><img src="/assets/PCCW Corporate Website/img/footer_email.png" alt="Email"></a></li> </ul> </div> </div> </div> </div> <div class="footer-bottom row"> <div class="footer-bottom-container"> <div class="col-md-6 footer-bottom-left"><a href="/PCCWCorpsite/privacy-statement/index.page?">Privacy Statement</a><span class="separate">|</span><a href="/PCCWCorpsite/terms-of-use/index.page?">Terms of Use</a><span class="separate">|</span><a href="/PCCWCorpsite/web-accessibility/index.page?">Web Accessibility</a></div> <div class="col-md-6 footer-bottom-right">© PCCW Enterprises Limited 2024. <br/> All Rights Reserved.</div> </div> </div> <div class="back-to-top-container"> <div class="back-to-top"><a href="javascript:;"><img height="50" width="50" src="/assets/PCCW Corporate Website/img/backtotop.svg" alt="Back To Top"></a></div> </div> <div class="bottom-rainbow-line"> <div class="rainbow-line"></div> </div><script> if( $("#header8").attr('class') ==""){ //$("#header8").addClass('menu-customerservice menu-cs-border highlighted'); } </script> </div> </div> </div> </div></div></body> </html>

CINXE.COM

FAQs