Accessibility | U.S. Small Business Administration

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class="usa-nav__submenu-item"> <a href="/local-assistance/resource-partners/veterans-business-outreach-center-vboc-program" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8836"> <span>Veterans Business Outreach Center (VBOC) program</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/local-assistance/resource-partners/womens-business-centers" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8835"> <span>Women's Business Centers</span> </a> </li> </ul> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item usa-nav__submenu-item--level-2"> <a href="/local-assistance/export-trade-assistance" class="usa-nav__link usa-nav__link--level-2" data-drupal-link-system-path="node/9349"> <span>Export and trade assistance</span> </a> <ul class="usa-nav__submenu-list usa-nav__submenu-list--level-3"> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a 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data-drupal-link-system-path="node/8856"> <span>Regional Innovation Clusters</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item usa-nav__submenu-item--level-2"> <a href="/local-assistance/veterans-business-development-officers" class="usa-nav__link usa-nav__link--level-2" data-drupal-link-system-path="node/8855"> <span>Veterans Business Development Officers</span> </a> </li> </ul> </div> </div> </li> <li data-test="primaryNavMenu" class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link usa-current" aria-expanded="false" aria-controls="extended-mega-nav-section-6"> <span>About SBA</span> </button> <div id="extended-mega-nav-section-6" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="menu-level-1"> <div class="usa-nav__submenu-item usa-nav__submenu-item--level-1"> <a href="/about-sba" class="usa-nav__link usa-nav__link--level-1" data-drupal-link-system-path="node/9369"> <span>Learn about SBA</span> </a> </div> <ul class="usa-nav__submenu-list usa-nav__submenu-list--level-2"> <li data-test="primaryNavMenu" class="usa-nav__submenu-item usa-nav__submenu-item--level-2"> <a href="/about-sba/sba-locations" class="usa-nav__link usa-nav__link--level-2" data-drupal-link-system-path="node/9641"> <span>SBA locations</span> </a> <ul class="usa-nav__submenu-list usa-nav__submenu-list--level-3"> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/sba-locations/headquarters-offices" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8970"> <span>Headquarters Offices</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/sba-locations/disaster-field-operations-centers" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8867"> <span>Disaster Offices</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/sba-locations/sba-district-offices" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8841"> <span>District Offices</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/sba-locations/loan-guaranty-centers" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/9375"> <span>Loan and Guaranty Centers</span> </a> </li> </ul> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item usa-nav__submenu-item--level-2"> <a href="/about-sba/open-government" class="usa-nav__link usa-nav__link--level-2" data-drupal-link-system-path="node/9266"> <span>Open government</span> </a> <ul class="usa-nav__submenu-list usa-nav__submenu-list--level-3"> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/foia" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8703"> <span>FOIA</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/digital-sba" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8704"> <span>Digital SBA</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/about-sbagov-website" class="usa-nav__link usa-nav__link--level-3 usa-current" data-drupal-link-system-path="node/9313"> <span>About the SBA.gov website</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/sba-privacy-program" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8707"> <span>SBA privacy program</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/privacy-act-request-guide" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8708"> <span>Privacy Act request guide</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/information-quality" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/9347"> <span>Information quality</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/sba-guidance" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8749"> <span>SBA guidance</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/ai-inventory" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/27208"> <span>AI inventory</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/made-america-waivers" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/27212"> <span>Made in America waivers</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/open-government/sms-terms-conditions" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/50982"> <span>SMS terms and conditions</span> </a> </li> </ul> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item usa-nav__submenu-item--level-2"> <a href="/about-sba/sba-newsroom" class="usa-nav__link usa-nav__link--level-2" data-drupal-link-system-path="node/9239"> <span>SBA Newsroom</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item usa-nav__submenu-item--level-2"> <a href="/about-sba/work-sba" class="usa-nav__link usa-nav__link--level-2" data-drupal-link-system-path="node/9237"> <span>Work for SBA</span> </a> <ul class="usa-nav__submenu-list usa-nav__submenu-list--level-3"> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/work-sba/employee-life" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8719"> <span>Employee life</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/work-sba/jobs-sba" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8718"> <span>Jobs at SBA</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/work-sba/contracting-sba" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8717"> <span>Contracting for SBA</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/work-sba/disaster-response-jobs-sba" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8869"> <span>Disaster response jobs at SBA</span> </a> </li> </ul> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item usa-nav__submenu-item--level-2"> <a href="/about-sba/organization" class="usa-nav__link usa-nav__link--level-2" data-drupal-link-system-path="node/9363"> <span>Organization</span> </a> <ul class="usa-nav__submenu-list usa-nav__submenu-list--level-3"> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/organization/sba-leadership" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8723"> <span>SBA leadership</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/organization/contact-sba" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8724"> <span>Contact SBA</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/organization/sba-initiatives" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/9370"> <span>SBA initiatives</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/documents" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/2434"> <span>Forms and documents</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/organization/observances" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/9481"> <span>Observances</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/organization/performance" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8721"> <span>Performance</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/organization/federal-advisory-committees" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/9760"> <span>Federal advisory committees</span> </a> </li> </ul> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item usa-nav__submenu-item--level-2"> <a href="/about-sba/oversight-advocacy" class="usa-nav__link usa-nav__link--level-2" data-drupal-link-system-path="node/9235"> <span>Oversight and advocacy</span> </a> <ul class="usa-nav__submenu-list usa-nav__submenu-list--level-3"> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/oversight-advocacy/office-hearings-appeals" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8961"> <span>Office of Hearings and Appeals</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/oversight-advocacy/office-inspector-general" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8974"> <span>Office of Inspector General</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="/about-sba/oversight-advocacy/office-national-ombudsman" class="usa-nav__link usa-nav__link--level-3" data-drupal-link-system-path="node/8726"> <span>Office of the National Ombudsman</span> </a> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item"> <a href="https://advocacy.sba.gov/" class="usa-nav__link usa-nav__link--level-3"> <span>Office of Advocacy</span> </a> </li> </ul> </li> <li data-test="primaryNavMenu" class="usa-nav__submenu-item usa-nav__submenu-item--level-2"> <a href="/about-sba/information-other-languages" class="usa-nav__link usa-nav__link--level-2" data-drupal-link-system-path="node/29511"> <span>Information in other languages</span> </a> </li> </ul> </div> </div> </li> </ul> <div class="usa-nav__secondary"> <ul class="usa-nav__secondary-links"> <li class="usa-nav__secondary-item" data-test="navSecondaryItem"> <a href="/partners"> For Partners </a> </li> <li class="usa-nav__secondary-item" data-test="navSecondaryItem"> <a href="/about-sba/sba-newsroom"> Newsroom </a> </li> <li class="usa-nav__secondary-item" data-test="navSecondaryItem"> <a href="/about-sba/organization/contact-sba"> Contact us </a> </li> <li class="usa-nav__secondary-item" data-test="navSecondaryItem"> <a href="https://www.sba.gov/about-sba/information-other-languages"> Other languages </a> </li> </ul> <section aria-label="Search component"> <form class="usa-search usa-search--small" role="search" action="/search" method="get"> <label class="usa-sr-only" for="search-field">Search</label> <input class="usa-input" id="search-field" type="search" name="query" /> <button class="usa-button" type="submit"> <img src="/themes/custom/sba/dist/uswds/img/usa-icons-bg/search--white.svg" class="usa-search__submit-icon" alt="Search" /> </button> </form> </section> </div> </div> </nav> </header> <main class="main-content usa-layout-docs usa-section padding-top-0 main-content--sidebar" data-test="mainContent"> <a id="main-content" tabindex="-1"></a> <div class="grid-container"> <div class="grid-row"> <div id="block-sba-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <nav class="usa-breadcrumb" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="usa-sr-only">Breadcrumb</h2> <ol class="usa-breadcrumb__list"> <li class="usa-breadcrumb__list-item " > <a href="/" class="usa-breadcrumb__link"> <span>Home</span> </a> </li> <li class="usa-breadcrumb__list-item " > <a href="/about-sba" class="usa-breadcrumb__link"> <span>About SBA</span> </a> </li> <li class="usa-breadcrumb__list-item " > <a href="/about-sba/open-government" class="usa-breadcrumb__link"> <span>Open government</span> </a> </li> <li class="usa-breadcrumb__list-item " > <a href="/about-sba/open-government/about-sbagov-website" class="usa-breadcrumb__link"> <span>About the SBA.gov website</span> </a> </li> <li class="usa-breadcrumb__list-item usa-current" aria-current="page"> <span>Accessibility</span> </li> </ol> </nav> </div> </div> <div class=""> <div data-drupal-messages-fallback class="hidden"></div> </div> <div class="grid-row "> </div> <div class="sba-layout-docs sba-layout-docs--sidebar"> <div class="layout-sidebar-first"> <nav aria-labelledby="sidebar-menu-navigation"> <h2 class="visually-hidden" id="sidebar-menu-navigation">Section navigation</h2> <ul class="usa-sidenav"> <li class="usa-sidenav__item first"> <a href="/about-sba/sba-locations"> <span>SBA locations</span> </a> </li> <li class="usa-sidenav__item expanded dropdown active active-trail"> <a class="usa-current" href="/about-sba/open-government"> <span>Open government</span> </a> <ul class="usa-sidenav__sublist"> <li class="usa-sidenav__item first"> <a href="/about-sba/open-government/foia"> <span>FOIA</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/digital-sba"> <span>Digital SBA</span> </a> </li> <li class="usa-sidenav__item expanded dropdown active active-trail"> <a class="usa-current" href="/about-sba/open-government/about-sbagov-website"> <span>About the SBA.gov website</span> </a> <ul class="usa-sidenav__sublist"> <li class="usa-sidenav__item first"> <a href="/about-sba/open-government/about-sbagov-website/linking-policy"> <span>Linking policy</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/about-sbagov-website/no-fear-act"> <span>No Fear Act</span> </a> </li> <li class="usa-sidenav__item active active-trail"> <a class="usa-current" href="/about-sba/open-government/about-sbagov-website/accessibility"> <span>Accessibility</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/about-sbagov-website/social-media"> <span>Social media</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/about-sbagov-website/disclaimer"> <span>Disclaimer</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/about-sbagov-website/privacy-policy"> <span>Website privacy policy</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/about-sbagov-website/sba-account-login-registration-portals"> <span>SBA account login and registration portals</span> </a> </li> <li class="usa-sidenav__item last"> <a href="/about-sba/open-government/about-sbagov-website/vulnerability-disclosure-policy"> <span>Vulnerability disclosure policy</span> </a> </li> </ul> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/sba-privacy-program"> <span>SBA privacy program</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/privacy-act-request-guide"> <span>Privacy Act request guide</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/information-quality"> <span>Information quality</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/sba-guidance"> <span>SBA guidance</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/ai-inventory"> <span>AI inventory</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/open-government/made-america-waivers"> <span>Made in America waivers</span> </a> </li> <li class="usa-sidenav__item last"> <a href="/about-sba/open-government/sms-terms-conditions"> <span>SMS terms and conditions</span> </a> </li> </ul> </li> <li class="usa-sidenav__item"> <a href="/about-sba/sba-newsroom"> <span>SBA Newsroom</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/work-sba"> <span>Work for SBA</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/organization"> <span>Organization</span> </a> </li> <li class="usa-sidenav__item"> <a href="/about-sba/oversight-advocacy"> <span>Oversight and advocacy</span> </a> </li> <li class="usa-sidenav__item last"> <a href="/about-sba/information-other-languages"> <span>Information in other languages</span> </a> </li> </ul> </nav> </div> <div class="usa-layout-docs__main"> <h1 data-test="title" > <span>Accessibility</span> </h1> <div id="block-sba-content" class="block block-system block-system-main-block"> <article class="basic-page"> <div> <div class="basic-page__summary" data-test="pageSummary"> SBA is continuously working to make SBA.gov web content and services accessible and usable for everyone. </div> <div class="sba-toc sba-standard-margin-spacing"> <hr class="sba-toc__divider-first sba-standard-margin-spacing" role="presentation"> <h2 id="sba-toc-heading" class="sba-toc__heading js-toc-ignore">Content</h2> <nav id="sba-toc__nav" aria-labelledby="sba-toc-heading" class="sba_toc__nav sba-standard-margin-spacing"></nav> <hr role="presentation"> </div> <div class="sba-section-headings"> <h2 class="sba-section-headings" id="accessibility-statement"> Accessibility statement</h2> </div> <div class="paragraph paragraph--type--text-section paragraph--view-mode--default sba-standard-margin-spacing"> <div class="usa-prose field__item" data-test="fieldItem"><p>The U.S. Small Business Administration (SBA) continuously strives to make SBA.gov open to everyone. We work to make our website accessible to people with visual, auditory, motor, and cognitive disabilities. Accessibility is an ongoing effort, and we seek solutions to improve our site by providing regular training for the employees creating our documents, writing our content, and building the functionality of our website.</p> </div> </div> <div class="sba-section-headings"> <h2 class="sba-section-headings" id="how-we-support-and-maintain-accessibility"> How we support and maintain accessibility</h2> </div> <div class="paragraph paragraph--type--text-section paragraph--view-mode--default sba-standard-margin-spacing"> <div class="usa-prose field__item" data-test="fieldItem"><p>We ensure the accessibility of SBA.gov by:</p> <ul> <li>Including accessibility in our internal policies</li> <li>Requiring our employees to publish accessible documents, including PDFs</li> <li>Using formal accessibility quality assurance methods in the development of the site</li> <li>Striving to do regular site audits to ensure we’re meeting <a href="https://www.section508.gov/">Section 508</a> standards</li> <li>Providing continual accessibility training for our staff</li> <li>Creating content in plain language</li> <li>Integrating accessibility into our procurement practices</li> </ul> </div> </div> <div class="sba-section-headings"> <h2 class="sba-section-headings" id="our-standards"> Our standards</h2> </div> <div class="paragraph paragraph--type--text-section paragraph--view-mode--default sba-standard-margin-spacing"> <div class="usa-prose field__item" data-test="fieldItem"><p><strong>What laws and standards are we conforming to?</strong></p> <p>Section 508 of the Rehabilitation Act is a law that requires any Information and Communication Technology developed, procured, maintained, or used by federal agencies to be accessible for people with disabilities. This includes websites like SBA.gov.</p> <p>The U.S. Access Board established practical requirements for accessibility as part of Section 508. Version 2.0 of the <a href="https://www.w3.org/WAI/standards-guidelines/wcag/">Web Content Accessibility Guidelines (WCAG)</a> are part of Section 508 requirements and lay out requirements for web designers and developers.</p> </div> </div> <div class="sba-section-headings"> <h2 class="sba-section-headings" id="help-feedback-and-formal-complaints"> Help, feedback, and formal complaints</h2> </div> <div class="paragraph paragraph--type--text-section paragraph--view-mode--default sba-standard-margin-spacing"> <div class="usa-prose field__item" data-test="fieldItem"><p>If you have trouble accessing any resources or content on this site, please send an email to <a href="mailto:508complaints@sba.gov">508complaints@sba.gov</a> and include:</p> <ul> <li>A description of the problem and/or information that isn’t accessible</li> <li>The URL of the page the inaccessible content was found. A typical URL could be http://example.gov/index.html or https://www.example.gov/example</li> <li>The device and browser you are using to access SBA.gov</li> <li>The assistive technology you are using, if any</li> <li>The preferred format in which you want to receive any materials</li> <li>Your contact information (email, phone, or address)</li> </ul> </div> </div> <div class="sba-section-headings"> <h3 class="sba-section-headings" id="help-and-feedback"> Help and feedback</h3> </div> <div class="paragraph paragraph--type--text-section paragraph--view-mode--default sba-standard-margin-spacing"> <div class="usa-prose field__item" data-test="fieldItem"><p>For immediate help, call 202-205-6750.</p> <p>For questions or comments about the accessibility of any SBA.gov content, email Janice MacLean, Section 508 Program Manager, at <a href="mailto:508@sba.gov">508@sba.gov</a>.</p> <p>All other questions or comments about the SBA.gov website and SBA’s programs can be sent as indicated on our <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sba.gov%2Fabout-sba%2Forganization%2Fcontact-sba&data=04%7C01%7Clauren.trimble%40bixal.com%7Ccaf809726609427af6f808d9fba5dbda%7C31448150d5ea4e0ebf6351be057306d3%7C0%7C0%7C637817512044482918%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=iUjWPqPVr2C3nfJWBsjk0mSXZaoxxXe8%2FHV44KkVpwY%3D&reserved=0">Contact page</a>.</p> </div> </div> <div class="sba-section-headings"> <h3 class="sba-section-headings" id="formal-complaints"> Formal complaints</h3> </div> <div class="paragraph paragraph--type--text-section paragraph--view-mode--default sba-standard-margin-spacing"> <div class="usa-prose field__item" data-test="fieldItem"><p>To file a formal complaint, please call 202-205-6750, or write us at:</p> <p>SBA Office of Diversity, Inclusion, and Civil Rights<br>409 3rd St. SW, Suite 6400<br>Washington, DC 20416</p> </div> </div> <div class="sba-section-headings"> <h2 class="sba-section-headings" id="technology-we-use-to-run-sbagov"> Technology we use to run SBA.gov</h2> </div> <div class="paragraph paragraph--type--text-section paragraph--view-mode--default sba-standard-margin-spacing"> <div class="usa-prose field__item" data-test="fieldItem"><p>Accessibility of SBA.gov relies on the following technologies to work with the particular combination of web browser and assistive technologies/plugins installed on your computer:</p> <ul> <li>HTML</li> <li>WAI-ARIA</li> <li>CSS</li> <li>JavaScript</li> </ul> <p>We rely on these technologies for accessibility conformance. SBA websites should be compatible with commonly used assistive technology, including screen readers, basic operating system screen magnifiers, and speech-recognition software.</p> </div> </div> <div class="sba-section-headings"> <h3 class="sba-section-headings" id="tty-based-telecommunications-relay-services-trs"> TTY-based Telecommunications Relay Services (TRS)</h3> </div> <div class="paragraph paragraph--type--text-section paragraph--view-mode--default sba-standard-margin-spacing"> <div class="usa-prose field__item" data-test="fieldItem"><p><strong>Dial 711</strong> to access TRS services.</p> <p>A TRS communications assistant will then facilitate the call. You will use your text input device to give the assistant the phone number you’d like to reach. Please note that 711 access is not available for Captioned Telephone Service (CTS), Internet Protocol CTS, Video Relay Service (VRS), or Internet Protocol Relay Service (IP Relay Service).</p> <p>For a detailed list of services supported via TRS, review the <a href="https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs">FCC TRS information page</a>.</p> <h4>Background on 711</h4> <p>The Federal Communications Commission (FCC) adopted 711, instead of a 10-digit state-specific access number, to make using TRS as simple as possible.</p> <p>TTY-based Telecommunications Relay Services have traditionally allowed people with hearing or speech disorders to use the telephone system via a teletypewriter (TTY) or other communication devices to call persons with or without similar disabilities. State or federal funds pay TRS providers – generally telephone companies –for the costs of providing these services. 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