Wales office

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id="startcontent"> <article class="container"> <header class="pageheader"> <div class="row"> <div class="column column-8"> <nav aria-label="breadcrumb" class="pageheader-breadcrumb text-small clearfix"> <ol> <li> <a href="/about-the-ico/">About the ICO</a><span>/</span> </li> <li> <a href="/about-the-ico/who-we-are/">Who we are</a><span>/</span> </li> <li> <span class="current" aria-current="page" aria-label="Current page"> Wales office </span> </li> </ol> </nav> <h1>Wales office</h1> </div> <div class="pageheader-download column column-4 column-indent-1"> <a href="#" id="toggle-hiddenpanel-headershare"><span class="h4">Share<span class="invisible">(Opens Share panel)</span></span><span class="button-circle"><span class="icon-share"></span></span></a> </div> </div> <div class="hiddenpanel clearfix toggle-right" id="hiddenpanel-headershare" aria-label="panel share" style="display: none;"> <h2 class="h4">Share this page</h2> <ul class="clearfix"> <li> <a 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<p><strong>I ddarllen y tudalen yma yn Cymraeg, dewiswch ‘Cymraeg’ ar y dewisydd iaith isod.</strong></p> <p>The ICO's office in Cardiff provides a local point of contact for members of the public and organisations based in Wales.</p> <ul> <li>We operate an advice service to address general enquiries on data protection and freedom of information.</li> <li>We promote good practice in information rights by raising awareness of organisational responsibilities across all sectors.</li> <li>We work with the Welsh Government and wider public sector to influence relevant areas of policy and implementation to promote information rights.</li> <li>Subject to availability, we can provide speakers for appropriate awareness raising events.</li> </ul> <h2>Welsh Language Standards</h2> <p>The ICO is committed to providing services to all stakeholders, and The Welsh Language (Wales) Measure 2011 established a legal framework to impose duties on public organisations to comply with standards of conduct in relation to the Welsh Language. The ICO is committed to providing services to Welsh speaking stakeholders, and the ICO Wales office these services in line with the standards imposed in our <a rel="noopener" href="/media/about-the-ico/documents/2014635/ico-compliance-notice-welsh-language-measure.pdf" target="_blank" title="Opens in new window" class="link-external">Compliance Notice<span class="invisible"></span></a> which can be found here.</p> <p>Complaints and compliments relating to our compliance with the Welsh language should be made in writing and directed to the Wales office using the contact details below. These will be handled in accordance with <a data-id="17950" href="/about-the-ico/our-information/our-service-standards/" title="Service standards">our service standards</a> and our existing complaints procedure.</p> <p>You can also report complaints to <a rel="noopener" href="https://www.comisiynyddygymraeg.cymru/eich-hawliau/gwneud-cwyn" target="_blank" title="External link" class="link-external">the Welsh Language Commissioner<span class="invisible"></span></a>.</p> <h2>ICO Wales contact details</h2> <p>Information Commissioner’s Office – Wales<br>2nd Floor, Churchill House<br>Churchill Way<br>Cardiff<br>CF10 2HH</p> <p>Please phone 0330 414 6421 to talk to the team.</p> <p>Email: <a href="/cdn-cgi/l/email-protection#3344525f5640735a505c1d5c41541d4658"><span class="__cf_email__" data-cfemail="f681979a9385b69f9599d8998491d8839d">[email protected]</span></a></p> <p>We welcome calls in Welsh. Rydym yn croesawu galwadau yn Gymraeg.</p> <p>For information about what we do with personal data, see our <a data-id="4037" href="/global/privacy-notice/" title="Privacy notice">privacy notice</a>.</p> </div> </div> <div class="column column-3 column-indent-1"> <aside class="aside-further" aria-label="Document menu"> <h2>Further reading</h2> <ul> <li> <a href="/media/about-the-ico/documents/4030351/adroddiad-blynyddol-ar-y-gymraeg-2023-2024.pdf" class="theme-360" target="_blank"> <h3 class="h4 link-external">Adroddiad Blynyddol ar y Gymraeg 2023-2024<span class="invisible"></span></h3> <div class="text-small"> <p>About the ICO</p> <p>PDF (360.86K)</p> </div> <span class="icon-file-pdf"></span> </a> </li> <li> <a href="/about-the-ico/who-we-are/wales-office/adroddiad-blynyddol-ar-y-gymraeg-202223/" class="theme-about"> <h3 class="h4">Adroddiad Blynyddol ar y Gymraeg 2022/23</h3> <div class="text-small"> <p>About the ICO</p> </div> <span class="icon-file"></span> </a> </li> <li> <a href="/about-the-ico/who-we-are/wales-office/welsh-language-annual-report-202223/" class="theme-about"> <h3 class="h4">Welsh Language Annual Report 2022/23</h3> <div class="text-small"> <p>About the ICO</p> </div> <span class="icon-file"></span> </a> </li> <li> <a href="/media/about-the-ico/documents/4022654/2021-2022-annual-welsh-language-report-v1_0.pdf" class="theme-360" target="_blank"> <h3 class="h4 link-external">Annual Welsh language report - 2021/22<span class="invisible"></span></h3> <div class="text-small"> <p>About the ICO</p> <p>PDF (420.79K)</p> </div> <span class="icon-file-pdf"></span> </a> </li> <li> <a href="/media/about-the-ico/documents/4019147/cymraeg-report-202021.pdf" class="theme-360" target="_blank"> <h3 class="h4 link-external">Annual Welsh language report - 2020/21<span class="invisible"></span></h3> <div class="text-small"> <p>About the ICO</p> <p>PDF (176.52K)</p> </div> <span class="icon-file-pdf"></span> </a> </li> <li> <a href="/media/about-the-ico/documents/4019148/cymraeg-report-201920.pdf" class="theme-360" target="_blank"> <h3 class="h4 link-external">Annual Welsh language report - 2019/20<span class="invisible"></span></h3> <div class="text-small"> <p>About the ICO</p> <p>PDF (81.58K)</p> </div> <span class="icon-file-pdf"></span> </a> </li> <li> <a href="/media/about-the-ico/documents/4025317/gweithdrefn-cwyno-am-wasanaethau-cymraeg-202305.pdf" class="theme-360" target="_blank"> <h3 class="h4 link-external">Gweithdrefn cwyno am wasanaethau Cymraeg<span class="invisible"></span></h3> <div class="text-small"> <p>About the ICO</p> <p>PDF (67.44K)</p> </div> <span class="icon-file-pdf"></span> </a> </li> </ul> </aside> </div> </div> </article> </main> <footer> <div class="footer-sociallinks container row"> <div class="footer-sociallinks-links footer-sociallinks-links--left column column-2"> <ul class=""> <li> <a href="#" class="button-circle" id="toggle-hiddenpanel-share"> <span 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