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site--ticker"><div class="breadcrumb"><div class="page__inner"><ol class="breadcrumb__list" itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <a itemprop="item" href="/resources/"> <span itemprop="name">Resources</span></a><meta itemprop="position" content="1" /></li> ›<li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <span itemprop="name">The Science of Effective Line Management: Principles Behind Our Curriculum</span><meta itemprop="position" content="2" /></li></ol></div></div><main id="primary"><article id="post-17797" class="post-17797 library type-library status-publish has-post-thumbnail hentry library-category-line-management library-media-type-articles"><div class="image"><div class="image-header"><div class="image-header__content"><div class="image-header__img"> <img width="1520" height="700" src="https://www.impactfactory.com/wp-content/uploads/2024/03/science-of-effective-line-mnagement.jpg" class="attachment-library-fullsize size-library-fullsize wp-post-image" alt="The Science of Effective Line Management" decoding="async" fetchpriority="high" srcset="https://www.impactfactory.com/wp-content/uploads/2024/03/science-of-effective-line-mnagement.jpg 1520w, https://www.impactfactory.com/wp-content/uploads/2024/03/science-of-effective-line-mnagement-300x138.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2024/03/science-of-effective-line-mnagement-1024x472.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2024/03/science-of-effective-line-mnagement-768x354.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2024/03/science-of-effective-line-mnagement-1200x553.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2024/03/science-of-effective-line-mnagement-806x371.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2024/03/science-of-effective-line-mnagement-400x184.jpg 400w" sizes="(max-width: 1520px) 100vw, 1520px" /></div><div class="image-header__inner"><h1>The Science of Effective Line Management: Principles Behind Our Curriculum</h1><p>Learn the science behind effective line management</p></div></div></div><div class="page__inner"><div class="image-content"><p>Line managers directly oversee operations, manage employees, and guide teams to maximise productivity. The primary aim of Impact Factory’s <a href="/programmes/management-skills-training/open-courses/line-management-course/">Line Management Course</a> is to empower these frontline leaders with the skills and confidence to excel.</p><p>The core principles behind the curriculum include:</p><ul class="wp-block-list"><li>Leveraging individual and team strengths for better performance</li><li>Celebrating small wins to drive momentum</li><li>Frequent feedback discussions to support team needs</li><li><a href="/resources/active-listening-critical-listening-or-empathic-listening/">Active listening</a> over speaking to understand the dynamics</li><li>Encouraging adaptable management to facilitate growth</li></ul><p>This evidence-based approach draws from management theories and <a href="/resources/how-humans-learn/">neuroscience</a>. It’s brought to life through practical exercises simulating real-world challenges managers face.</p><p>The ultimate goal is to provide actionable strategies – not just theoretical advice – framed by a structure for continuous improvement. This equips participants with tools to find success throughout their management careers.</p><p>So, let’s dive deeper into the science behind effective <a href="/programmes/management-skills-training/in-house-solutions/line-management-training/">line management training</a>.</p><h2 class="wp-block-heading" id="h-key-takeaways"><strong>Key Takeaways:</strong></h2><ul class="wp-block-list"><li>Impact Factory’s <a href="/programmes/management-skills-training/open-courses/line-management-course/">Line Management Course</a> builds confidence through science-backed methods that celebrate small wins and leverage strengths.</li><li>The interactive curriculum features real-life applications like response style changes and remote leadership tactics.</li><li>Exercises based on true scenarios boost practical skills in communication, motivation, and problem-solving.</li><li>Ongoing mentorship and multimedia materials encourage continuous learning and growth.</li></ul><div class="teaser teaser--15631"><div class="teaser__inner"><div class="teaser__img teaser__img--right teaser__img--33"> <noscript><img decoding="async" width="640" height="373" src="https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-768x447.jpg" class="attachment-medium_large size-medium_large wp-post-image" alt="Line Management Open Course" srcset="https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-768x447.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-300x175.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-1024x596.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-1536x894.jpg 1536w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-2048x1192.jpg 2048w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-1200x698.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-806x469.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-400x233.jpg 400w" sizes="(max-width: 640px) 100vw, 640px" /></noscript><img decoding="async" width="640" height="373" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20640%20373%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-768x447.jpg" class="lazyload attachment-medium_large size-medium_large wp-post-image" alt="Line Management Open Course" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-768x447.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-300x175.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-1024x596.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-1536x894.jpg 1536w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-2048x1192.jpg 2048w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-1200x698.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-806x469.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/05/manager-mentoring-worker-on-production-line-in-rol-2022-03-08-00-17-46-utc-400x233.jpg 400w" data-sizes="(max-width: 640px) 100vw, 640px" /></div><div class="teaser__content teaser__content--right"><p><em>Have a look at our popular:</em></p><div class="teaser__action"><div class="btn btn--orange-solid"> <a href="https://www.impactfactory.com/programmes/management-skills-training/open-courses/line-management-course/" target="_self">Line Management Course</a></div></div></div></div></div><h2 class="wp-block-heading" id="h-course-foundations-and-objectives"><strong>Course Foundations and Objectives</strong></h2><h3 class="wp-block-heading" id="h-foundational-theories-and-management-principles"><strong>Foundational Theories and Management Principles</strong></h3><p>According to Robin Chandler, Director of Impact Factory, the <a href="/programmes/management-skills-training/in-house-solutions/line-management-training/">Line Management Training</a> is built on evidence-based foundations, stating, “Work to your strengths. First, identify current strengths and skills and look for early wins. Second, look for strengths in your team.”</p><p>The training focuses strongly on identifying and leveraging people’s natural abilities. This allows managers to foster early wins and a positive, can-do attitude. Playing to strengths boosts motivation and achievement.</p><p>In addition, Chandler emphasises the importance of <a href="/resources/be-the-best-you-can-be/">celebrating many small successes</a> rather than one big one. Here, the course draws on behavioural research, showing the benefits of “cultivating a <a href="https://www.researchgate.net/publication/326507724_Small_wins_as_footholds_for_co-creation" target="_blank" rel="noreferrer noopener">culture of frequent small successes</a> to build momentum.” Employees gain self-assurance from a steady stream of tiny wins.</p><p>Furthermore, the curriculum underlines consistent feedback through its principle to “Develop everyday feedback and acknowledgement.” Regular check-ins <a href="/resources/how-to-be-an-effective-and-inspiring-line-manager/">allow staff to feel recognised and supported</a> as they take chances. This ties to studies on the value of building a work climate centred on everyday encouragement.</p><p>Finally, the foundation of “Listen more, talk less” leverages extensive <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4844478/" target="_blank" rel="noreferrer noopener">evidence on the strengths of active listening</a> for managers. When leaders listen, they gain insight and build trust.</p><p>By combining science-tested approaches with pragmatism, the training aims to instil confidence and know-how. The goal is for managers to feel capable and hopeful as they put learning into practice.</p><h3 class="wp-block-heading" id="h-specific-course-objectives"><strong>Specific Course Objectives</strong></h3><p>The <a href="/programmes/management-skills-training/open-courses/line-management-course/">Line Management Course</a> has clear goals for <a href="/resources/benefits-of-line-manager-training-developing-effective-leadership-skills/">what students will accomplish</a>. As Director Robin Chandler describes, the top priority is boosting each person’s confidence and outlook:</p><p>“First and foremost is raising the level of confidence for each individual. To send them back with a positive can-do attitude based on a real understanding of their capabilities.”</p><p>The training aims to give managers a sense of what they can achieve. This happens by equipping them with useful tactics matched to their situations. Participants come away able to <a href="/resources/do-you-have-the-courage-to-rate-yourself-as-a-manager/">pinpoint their strengths</a> and put them into play.</p><p>In the words of Chandler, managers leave ready to <a href="/resources/strategies-for-applying-new-management-skills-in-the-workplace/">apply advice on the job</a>. The course materials, life-like practice, and feedback all target their real leadership challenges. This personalised approach clarifies how to use the skills taught.</p><p>In short, the training works to provide tangible methods to create small triumphs. At the same time, it builds individual assurance to take the reins.</p><div class="teaser teaser--15126"><div class="teaser__inner"><div class="teaser__img teaser__img--right teaser__img--33"> <noscript><img decoding="async" width="640" height="360" src="https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-768x432.jpg" class="attachment-medium_large size-medium_large wp-post-image" alt="Line Management Course" srcset="https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-768x432.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-300x169.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-1024x576.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-720x405.jpg 720w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1.jpg 1280w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-1200x675.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-640x360.jpg 640w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-853x480.jpg 853w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-806x453.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-400x225.jpg 400w" sizes="(max-width: 640px) 100vw, 640px" /></noscript><img decoding="async" width="640" height="360" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20640%20360%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-768x432.jpg" class="lazyload attachment-medium_large size-medium_large wp-post-image" alt="Line Management Course" data-srcset="https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-768x432.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-300x169.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-1024x576.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-720x405.jpg 720w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1.jpg 1280w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-1200x675.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-640x360.jpg 640w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-853x480.jpg 853w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-806x453.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2022/09/Line-Management-Square-1200-e1655908767504-1280x720-1-400x225.jpg 400w" data-sizes="(max-width: 640px) 100vw, 640px" /></div><div class="teaser__content teaser__content--right"><p>For In-House Line Management Training for groups or teams click here</p><div class="teaser__action"><div class="btn btn--orange-solid"> <a href="/programmes/management-skills-training/in-house-solutions/line-management-training/" target="_self">Tailored Line Management Training</a></div></div></div></div></div><h2 class="wp-block-heading" id="h-curriculum-design-and-application"><strong>Curriculum Design and Application</strong></h2><h3 class="wp-block-heading" id="h-curriculum-topics-and-skills"><strong>Curriculum Topics and Skills</strong></h3><p>The science behind effective <a href="/programmes/management-skills-training/in-house-solutions/line-management-training/">line management training</a> focuses on abilities that are <a href="/resources/key-skills-for-modern-managers-what-the-future-holds/">vital for supervisors</a>.</p><p>As <a href="/team/robin-chandler/">Director Robin Chandler</a> explains:</p><blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"><p><em>“Some are simple and obvious, like Active listening and <a href="/resources/delegation-skills-for-managers/">Delegation</a>. </em></p><p><em>Others are less obvious, like ‘<strong>get support’</strong> and ‘<strong>don’t pretend you know what you’re doing if you don’t’</strong>. Many of these topics are hardwired onto the job description.</em></p><p><em>But others are equally important if less apparent – things like <strong>soliciting support</strong> or <strong>admitting uncertainty</strong>.”</em></p></blockquote><p>As Chandler states, topics like seeking guidance and taking breaks model beneficial conduct. And the curriculum choices align with <a href="/resources/what-is-the-role-of-a-line-manager-roles-responsibilities-and-skills/">actual manager duties</a>:</p><p>In addition to matching real-world demands, the training emphasises repeat practice. Through extensive hands-on work, the new <a href="/resources/what-are-the-different-types-of-manager-and-how-to-become-one/">techniques</a> stick. Exercises based on true scenarios make the learning relevant.</p><p>In the end, participants gain proficiency in must-have areas like motivation and team development. But they also adopt wise perspectives to sustain growth.</p><h3 class="wp-block-heading" id="h-real-world-application-and-challenges"><strong>Real-World Application and Challenges</strong></h3><p>The <a href="/programmes/management-skills-training/open-courses/line-management-course/">Line Management Course</a> prepares students for <a href="/resources/team-spirit-performance-management-top-10-tips/">real situations and problems</a>. For example, it explores pragmatic response styles. As Chandler notes in the research, a minor change from “Yes, but…” to “Yes, and…” can shift outlooks.</p><p>For example, instead of:</p><blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"><p><em>“Yes, that sounds like a great idea, but we’ll need to do something about…”</em></p></blockquote><p>try saying</p><blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"><p><em>“Yes, that sounds like a great idea, and it’ll give us a chance to do something about…”</em></p></blockquote><p>In addition, the curriculum handles <a href="/resources/managing-in-a-hybrid-world/">remote leadership</a> complexities. Trainers actively demonstrate managing virtual teams. As Chandler describes:</p><p>“Our trainers work in-person, fully <a href="/methods-of-delivery/">remote and hybrid</a> (some in the room, some on Zoom, Teams, etc.) Some sections of a fully in-person course will be run with a delegate or two in separate rooms on a laptop to demonstrate and work with the differing dynamics of remote management.”</p><p>Rather than generic roleplays, the interactive training draws straight from participants’ on-the-job trials. Attendees gain confidence in <a href="/programmes/interpersonal-skills-training/in-house-solutions/conflict-management-training/">handling their particular people and concerns</a>.</p><p>By tackling concrete hurdles, the course imparts applicable skills for supervising projects and staff. The ultimate goal is an adaptable management approach for team victories.</p><div class="teaser teaser--20980"><div class="teaser__inner"><div class="teaser__img teaser__img--right teaser__img--33"> <noscript><img decoding="async" width="640" height="295" src="https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-768x354.jpg" class="attachment-medium_large size-medium_large wp-post-image" alt="Five Courses Managers In The UK Should Take" srcset="https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-768x354.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-300x138.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-1024x472.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-1200x553.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-806x371.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-400x184.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take.jpg 1520w" sizes="(max-width: 640px) 100vw, 640px" /></noscript><img decoding="async" width="640" height="295" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20640%20295%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-768x354.jpg" class="lazyload attachment-medium_large size-medium_large wp-post-image" alt="Five Courses Managers In The UK Should Take" data-srcset="https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-768x354.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-300x138.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-1024x472.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-1200x553.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-806x371.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take-400x184.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2023/12/five-courses-managers-in-the-UK-should-take.jpg 1520w" data-sizes="(max-width: 640px) 100vw, 640px" /></div><div class="teaser__content teaser__content--right"><p>These are the five courses managers in the UK should take to become more effective leaders.</p><div class="teaser__action"><div class="btn btn--orange-solid"> <a href="https://www.impactfactory.com/resources/five-courses-managers-in-the-uk-should-take/" target="_self">Read More</a></div></div></div></div></div><h2 class="wp-block-heading" id="h-interactive-components-and-outcome-measurement"><strong>Interactive Components and Outcome Measurement</strong></h2><h3 class="wp-block-heading" id="h-interactive-exercises-and-practical-application"><strong>Interactive Exercises and Practical Application</strong></h3><p>The <a href="/programmes/management-skills-training/open-courses/line-management-course/">Line Management Course</a> relies on hands-on experiences to instil abilities. As an example activity, Chandler describes an exercise called “What does feedback feed?”</p><p>In this practice session, participants pair off and take turns offering purposeful feedback to “feed” a skill in their partner. As Chandler explains, this quickly illustrates feedback’s power to nurture growth:</p><p>“Here, we would set up a pair of delegates and ask one to choose what they want to ‘feed’ or ‘grow’ in their partner. After only a few minutes, it becomes obvious to everyone watching what it is they have chosen.”</p><p>Through tangible moments like these, the learning sinks in. <a href="https://hbr.org/2023/03/how-leaders-can-get-the-feedback-they-need-to-grow" target="_blank" rel="noreferrer noopener">Exchanging real feedback</a> clarifies how to motivate and develop direct reports.</p><p>Additionally, the course avoids overly scripted roleplays. Instead, true tales from students’ jobs form the scenarios. Having authentic contexts grounds the teachings in reality. And personalised stories and coaching ensure better transfer of competencies.</p><p>In total, Impact Factory’s immediate experiences equip managers to apply the techniques. Procedure-based and purpose-driven, the interactive course catalyses capability.</p><h3 class="wp-block-heading" id="h-measuring-course-effectiveness"><strong>Measuring Course Effectiveness</strong></h3><p>Impact Factory takes care to assess whether students actually improve as managers. The main technique is follow-up calls with participants to collect feedback. As Chandler indicates:</p><p>“We follow up with each delegate with post-course calls to find out what was most useful to them and also give contact details of their trainers for further questions they may have.”</p><p>In addition, the company analyses questionnaire responses on the practical value derived. The focus stays on real applicability rather than just enjoyment. As the research states, “There are many general studies, the most useful of which are <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7176729/" target="_blank" rel="noreferrer noopener">those related to neuroscience</a>.” But Impact Factory prioritises comments tied directly to job performance.</p><p>Together, these inputs help gauge skills gained in <a href="/resources/5-proven-powerful-ways-to-motivate-your-team/">motivating</a>, communicating, and problem-solving. Comments spotlight where teachings excel or need adjustment to maximise workplace relevance.</p><p>The overriding metric remains attendees’ perceptions of expanded capability from pre- to post-course. Impact Factory’s commitment stays on <a href="/resources/what-are-the-different-types-of-manager-and-how-to-become-one/">cultivating leadership talents</a> primed for action.</p><div class="teaser teaser--20332"><div class="teaser__inner"><div class="teaser__content teaser__content--right"><p>The importance of leading people through change by transparent communication.</p> <iframe loading="lazy" src="https://podcasters.spotify.com/pod/show/impact-factory2/embed/episodes/Managing-and-Leading-People-Through-Change-e2mepte/a-abevpc7" height="150px" width="100%" frameborder="0" scrolling="no"></iframe><div class="teaser__action"></div></div></div></div><h2 class="wp-block-heading" id="h-personalisation-adaptation-and-continuous-support"><strong>Personalisation, Adaptation, and Continuous Support</strong></h2><h3 class="wp-block-heading" id="h-tailoring-the-learning-experience"><strong>Tailoring the Learning Experience</strong></h3><p>Impact Factory customises training to individuals’ realities. As Chandler explains, each participant first answers key questions:</p><p>“At the outset of a course or training, each delegate is asked:</p><ul class="wp-block-list"><li>Why are you here?</li><li>What do you most want?</li><li>Do you have specific people in mind who worry you?”</li></ul><p>Their responses allow coaches to target problem areas and learning goals. Exercises even integrate attendees’ actual staff and dilemmas. This relevance enables the lasting adoption of techniques like feedback, delegation, and <a href="/tailored-events/dynamic-team-days/">team building</a>.</p><p>Additionally, the flexible course structure accommodates <a href="/resources/what-are-the-four-most-effective-leadership-styles/">varied styles</a>. For instance, when practising delegation skills, students select vocabulary fitting their preferences. This autonomy helps cement the approach.</p><p>In sum, Impact Factory starts with the students’ needs when facilitating growth. The training adapts across objectives and modalities for maximum effect.</p><h3 class="wp-block-heading" id="h-post-course-learning-and-support"><strong>Post-Course Learning and Support</strong></h3><p>Impact Factory takes steps to extend the learning beyond the course itself. As Chandler indicates:</p><p>“We provide a post-course webpage with a post-course web page, giving access to the extensive material and imagery, including:</p><ul class="wp-block-list"><li>Handouts used during the course</li><li>New supportive material</li><li>Impact Factory PDF documents</li><li>Recommended reading and links to our favourite videos”</li></ul><p>This wealth of resources allows managers to refresh key ideas and continue advancing. Having concepts reiterated through various media drives deeper comprehension.</p><p>Additionally, <a href="/about-impact-factory/meet-our-team/">trainers</a> make themselves available to answer later questions. This ongoing support empowers students to seek guidance when confronting new dilemmas. Knowing they have backup encourages them to boldly put emerging skills like motivation and delegation into practice.</p><p>In total, Impact Factory’s follow-up materials and access prime students for continuous achievement. By providing multifaceted materials and continued mentorship, the company fuels further self-development.</p><div class="teaser teaser--16328"><div class="teaser__inner"><div class="teaser__img teaser__img--right teaser__img--33"> <noscript><img decoding="async" width="640" height="428" src="https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-768x513.jpg" class="attachment-medium_large size-medium_large wp-post-image" alt="Presentation - Seven Laws of Success" srcset="https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-768x513.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-1024x683.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-1536x1025.jpg 1536w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-2048x1367.jpg 2048w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-1200x801.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-806x538.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-670x447.jpg 670w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-500x333.jpg 500w" sizes="(max-width: 640px) 100vw, 640px" /></noscript><img decoding="async" width="640" height="428" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20640%20428%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-768x513.jpg" class="lazyload attachment-medium_large size-medium_large wp-post-image" alt="Presentation - Seven Laws of Success" data-srcset="https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-768x513.jpg 768w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-300x200.jpg 300w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-1024x683.jpg 1024w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-1536x1025.jpg 1536w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-2048x1367.jpg 2048w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-1200x801.jpg 1200w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-470x313.jpg 470w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-806x538.jpg 806w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-400x267.jpg 400w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-670x447.jpg 670w, https://www.impactfactory.com/wp-content/uploads/2024/01/close-up-of-open-book-at-home-garden-with-nature-b-2023-11-27-05-30-31-utc-500x333.jpg 500w" data-sizes="(max-width: 640px) 100vw, 640px" /></div><div class="teaser__content teaser__content--right"><p>U<em>nderstand the challenges that a new line manager may face</em></p><div class="teaser__action"><div class="btn btn--orange-solid"> <a href="https://www.impactfactory.com/resources/how-to-be-an-effective-and-inspiring-line-manager/" target="_self">How to Be an Effective and Inspiring Line Manager</a></div></div></div></div></div><h2 class="wp-block-heading" id="h-how-impact-factory-can-help"><strong>How Impact Factory Can Help</strong></h2><p>First things first, pat yourself on the back! Just seeking to level up your management game reveals a dedication to your team. That commitment deserves some credit.</p><p>Of course, we all get better with a little help now and then. Consider <a href="https://impactfactory.com/">Impact Factory’s courses</a> as a boost at the right time. They’ll remind you that giant overnight success is mostly a myth. But tiny steps forward through encouragement? Now that’s real.</p><p>Start picturing your crew smiling more often. Hear their ideas light up meetings. Catch them volunteering for big projects. Imagine that energy spreading as each little accomplishment feeds their fire.</p><p>Curiosity rising yet? <a href="/contact-us/">Get in touch</a> with our team for course specifics. Ask yourself, “What if this was the help I’ve needed to unlock my team and watch us climb together?” If it sparks enthusiasm, make it happen. Dive in and watch your new knowledge ripple outwards.</p><p>Heres to little steps! Onwards and upwards we go…</p><h2 class="wp-block-heading" id="h-faqs"><strong>FAQs</strong></h2><h3 class="wp-block-heading" id="h-what-is-line-management-training"><strong>What is line management training?</strong></h3><p><a href="/programmes/management-skills-training/in-house-solutions/line-management-training/">Line management training</a> teaches people how to effectively supervise a team to achieve goals. It covers critical areas like setting direction, motivating staff, handling problems, and <a href="/resources/what-is-time-blocking-a-guide-to-boosting-manager-productivity/">boosting productivity</a>.</p><h3 class="wp-block-heading" id="h-how-do-you-become-a-line-manager"><strong>How do you become a line manager?</strong></h3><p>Typically, someone is promoted to line manager from another role once they have shown leadership potential. Or a company may hire a new line manager from outside. Relevant education and experience in fields like business supervision help qualify candidates.</p><h3 class="wp-block-heading" id="h-what-skills-do-you-need-to-be-a-line-manager"><strong>What skills do you need to be a line manager?</strong></h3><p>Key skills include communication abilities like active listening, delivering feedback and public speaking. You also need organisation for planning, delegation and time management. Leadership qualities like problem-solving, decision-making and accountability are likewise vital.</p><h3 class="wp-block-heading" id="h-is-a-line-manager-different-to-a-manager"><strong>Is a line manager different to a manager?</strong></h3><p>A line manager oversees staff doing day-to-day frontline work. They connect a team’s everyday tasks to the company’s wider objectives. A higher-level manager may focus more on supervising multiple departments, budgets and strategy.</p><h2 class="wp-block-heading" id="h-related-articles"><strong>Related Articles:</strong></h2><ul class="wp-block-list"><li><a href="/programmes/management-skills-training/open-courses/line-management-course/">Line Management Course – Two Day</a> – Whether you’re a new line manager or already have some experience under your belt, we can help you take your skills further.</li><li><a href="/resources/benefits-of-line-manager-training-developing-effective-leadership-skills/">The Benefits of Line Manager Training: Developing Effective Leadership Skills</a> – But why should you sign up for the training in the first place? Here are the benefits you can gain from a Line Manager training.</li><li><a href="/resources/what-qualifications-do-you-need-to-be-a-line-manager/">What Qualifications Do You Need To Be A Line Manager?</a> – And if you’re not in a managerial position just yet, explore which qualifications could help you start climbing the ladder.</li></ul><h2 class="wp-block-heading" id="h-the-science-of-effective-line-management">The Science of Effective Line Management</h2></div></div></div><div class="library-related"><div class="page__inner"><h2>Related Articles</h2><ul class="library-related__list"><li class="library-related__item"> <a class="library-related__link" href="https://www.impactfactory.com/resources/what-types-of-training-do-managers-need/"> <noscript><img width="447" height="211" src="https://www.impactfactory.com/wp-content/uploads/2024/04/what-types-of-training-do-managers-need-447x211.webp" class="attachment-library-thumbnail size-library-thumbnail wp-post-image" alt="What Types of Training Do Managers Need" decoding="async" /></noscript><img width="447" height="211" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20447%20211%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2024/04/what-types-of-training-do-managers-need-447x211.webp" class="lazyload attachment-library-thumbnail size-library-thumbnail wp-post-image" alt="What Types of Training Do Managers Need" decoding="async" /><div class="library-related__details"><h3>What Types of Training Do Managers Need</h3><ul class="library-related__category"><li> <span>Line Management</span></li><li> <span>Management Skills</span></li></ul><p>Strong managers don’t just fall into place. The best ones never stop improving their skills.</p></div> </a></li><li class="library-related__item"> <a class="library-related__link" href="https://www.impactfactory.com/resources/integrating-line-management-training-into-your-corporate-strategy/"> <noscript><img width="447" height="211" src="https://www.impactfactory.com/wp-content/uploads/2024/03/integrating-line-management-training-into-your-corporate-strategy-447x211.jpg" class="attachment-library-thumbnail size-library-thumbnail wp-post-image" alt="Integrating Line Management Training into Your Corporate Strategy" decoding="async" /></noscript><img width="447" height="211" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20447%20211%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2024/03/integrating-line-management-training-into-your-corporate-strategy-447x211.jpg" class="lazyload attachment-library-thumbnail size-library-thumbnail wp-post-image" alt="Integrating Line Management Training into Your Corporate Strategy" decoding="async" /><div class="library-related__details"><h3>Integrating Line Management Training into Your Corporate Strategy</h3><ul class="library-related__category"><li> <span>Line Management</span></li><li> <span>Business Relationships</span></li></ul><p>Line managers are responsible for overseeing frontline employees and operations on a day-to-day basis.</p></div> </a></li><li class="library-related__item"> <a class="library-related__link" href="https://www.impactfactory.com/resources/what-is-a-line-manager/"> <noscript><img width="447" height="211" src="https://www.impactfactory.com/wp-content/uploads/2023/12/what-is-a-line-manager-447x211.jpg" class="attachment-library-thumbnail size-library-thumbnail wp-post-image" alt="What is a Line Manager?" decoding="async" /></noscript><img width="447" height="211" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20447%20211%22%3E%3C/svg%3E' data-src="https://www.impactfactory.com/wp-content/uploads/2023/12/what-is-a-line-manager-447x211.jpg" class="lazyload attachment-library-thumbnail size-library-thumbnail wp-post-image" alt="What is a Line Manager?" decoding="async" /><div class="library-related__details"><h3>What is a Line Manager?</h3><ul class="library-related__category"><li> <span>Line Management</span></li></ul><p>Find out here how line managers are key to team success & helping employees reach their full potential!</p></div> </a></li></ul><div class="library-related__button btn btn--orange-solid"> <a href="/library-category/line-management/">More Line Management Articles</a></div></div></div></article></main><div class="contact-tab contact-tab--left"> <a href="/contact-us/"> <span><i class="fa-solid fa-messages-question"></i> Discuss your requirements</span></a></div><div id="contactFooter" 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These cookies track visitors across websites and collect information to provide customized ads.<table class="cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th class="cookielawinfo-column-1">Cookie</th><th class="cookielawinfo-column-3">Duration</th><th class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cto_bundle</td><td class="cookielawinfo-column-3">1 year 24 days</td><td class="cookielawinfo-column-4">Criterio sets this cookie to provide functions across pages.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">fr</td><td class="cookielawinfo-column-3">3 months</td><td class="cookielawinfo-column-4">Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">i</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">This cookie is set by OpenX to record anonymized user data, such as IP address, geographical location, websites visited, ads clicked by the user etc., for relevant advertising.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">IDE</td><td class="cookielawinfo-column-3">1 year 24 days</td><td class="cookielawinfo-column-4">Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">test_cookie</td><td class="cookielawinfo-column-3">15 minutes</td><td class="cookielawinfo-column-4">doubleclick.net sets this cookie to determine if the user's browser supports cookies.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">VISITOR_INFO1_LIVE</td><td class="cookielawinfo-column-3">5 months 27 days</td><td class="cookielawinfo-column-4">YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">YSC</td><td class="cookielawinfo-column-3">session</td><td class="cookielawinfo-column-4">Youtube sets this cookie to track the views of embedded videos on Youtube pages.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt-remote-connected-devices</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt-remote-device-id</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt.innertube::nextId</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt.innertube::requests</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.</td></tr></tbody></table></div></div></div></div><div class="cli-tab-section"><div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="others" data-toggle="cli-toggle-tab"> Others </a><div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-others" class="cli-user-preference-checkbox" data-id="checkbox-others" /> <label for="wt-cli-checkbox-others" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Others</span></label></div></div><div class="cli-tab-content"><div class="cli-tab-pane cli-fade" data-id="others"><div class="wt-cli-cookie-description"> Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.<table class="cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th class="cookielawinfo-column-1">Cookie</th><th class="cookielawinfo-column-3">Duration</th><th class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjIncludedInSessionSample_3525404</td><td class="cookielawinfo-column-3">2 minutes</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjSession_3525404</td><td class="cookielawinfo-column-3">30 minutes</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">_hjSessionUser_3525404</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">country_id</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">country_tsp</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">countryId</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">i18n_tsp</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">libsyn-paywall-s</td><td class="cookielawinfo-column-3">1 day</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">location</td><td class="cookielawinfo-column-3">31 years 8 months 7 days 2 hours</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">loglevel</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">m</td><td class="cookielawinfo-column-3">1 year 1 month 4 days</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">optout</td><td class="cookielawinfo-column-3">past</td><td class="cookielawinfo-column-4">No description available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">VISITOR_PRIVACY_METADATA</td><td class="cookielawinfo-column-3">5 months 27 days</td><td class="cookielawinfo-column-4">Description is currently not available.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">visitor-id</td><td class="cookielawinfo-column-3">1 year</td><td class="cookielawinfo-column-4">No description available.</td></tr></tbody></table></div></div></div></div></div></div></div></div><div class="cli-modal-footer"><div class="wt-cli-element cli-container-fluid cli-tab-container"><div class="cli-row"><div class="cli-col-12 cli-align-items-stretch cli-px-0"><div class="cli-tab-footer wt-cli-privacy-overview-actions"> <a id="wt-cli-privacy-save-btn" role="button" 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