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class="ac-gn-bagview-caret ac-gn-bagview-caret-small"></span> </div> <div class="ac-gn-bagview-content" id="ac-gn-bagview-content"> </div> </aside> </div> </nav> <div class="ac-gn-blur"></div> <div id="ac-gn-curtain" class="ac-gn-curtain"></div> <div id="ac-gn-placeholder" class="ac-nav-placeholder"></div> <script type="text/javascript" src="/web/20210324155730js_/https://www.apple.com/ac/globalnav/6/ja_JP/scripts/ac-globalnav.built.js"></script> <script src="/web/20210324155730js_/https://www.apple.com/metrics/ac-analytics/2.12.0/scripts/ac-analytics.js" type="text/javascript" charset="utf-8"></script> <script src="/web/20210324155730js_/https://www.apple.com/metrics/ac-analytics/2.12.0/scripts/auto-init.js" type="text/javascript" charset="utf-8"></script> <div id="main" class="main" role="main"> <section class="section section-hero section-nopadtop"> <div class="section-content"> <div class="row"> <div class="column large-12"> <h1 class="typography-hero-headline">Genius Barだけではありません。<br class="small-hide"/>ベストな<wbr/><span class="nowrap">サポート、</span><span class="nowrap">いろいろ。</span></h1> <p class="inset">ハードウェアの修理に対応するGenius Barに加えて、Appleでは一段とすばやく対応できるサポートもご用意しています。<br class="medium-hide"/>電話、チャット、EメールでAppleサポートへご連絡ください。エキスパートがあなたの質問にお答えします。<br class="medium-hide"/>デバイスの設定から、<wbr/><span class="nowrap">Apple ID</span>の再発行、画面の交換まで、あらゆる内容に対応します。</p> </div> </div> </div> </section> <section class="section section-deployment section-nopadtop"> <div class="section-content"> <div class="row"> <div class="column large-12"> <figure class="image-retail-retail-geniusbar-it-deployment"></figure> </div> </div> </div> </section> <section class="section section-nopadtop subsection-deployment"> <div class="section-content"> <div class="row"> <div class="column large-12"> <h2 class="typography-section-headline">Appleのサービスや<wbr/><span class="nowrap">ソフト</span>ウェアに関する<wbr/><span class="nowrap">サポート。</span></h2> <p>チャットでも、電話でも、Eメールでも、今すぐAppleのエキスパートにご相談ください。<br class="small-hide"/>あなたのすべてのApple製品に関する質問や問題へのサポートをお届けします。</p> </div> </div> </div> </section> <section class="section section-software section-cta section-nopadtop"> <div class="section-content"> <div class="row service-info-row"> <div class="column large-4 medium-4 small-12"> <div class="service-info service-chat"> <figure class="image-retail-geniusbar-icon-chat"></figure> <h3 class="typography-label">チャット</h3> <p class="typography-subbody">あなたのコンピュータやモバイルデバイス上で、<br class="medium-hide"/>Appleのエキスパートからリアルタイムの<br class="medium-hide"/>サポートが受けられ<wbr/><span class="nowrap">ます。</span></p> </div> </div> <div class="column large-4 medium-4 small-12"> <div class="service-info service-call"> <figure class="image-retail-geniusbar-icon-call"></figure> <h3 class="typography-label">電話</h3> <p class="typography-subbody">今すぐ、もしくはご都合のよい時間に<br class="medium-hide"/>お電話ください。Appleからあなたに電話を<br class="medium-hide"/>おかけする時間を指定することも<wbr/><span class="nowrap">できます。</span></p> </div> </div> <div class="column large-4 medium-4 small-12"> <div class="service-info service-email"> <figure class="image-retail-geniusbar-icon-email"></figure> <h3 class="typography-label">Eメール</h3> <p class="typography-subbody">iTunesの問題など比較的シンプルな<br class="medium-hide"/>質問の場合、Eメールをお送りいただくと、<br class="medium-hide"/>解決方法をすばやくお届け<wbr/><span class="nowrap">します。</span></p> </div> </div> </div> <div class="row padtop"> <div class="column large-12"> <a href="https://web.archive.org/web/20210324155730/https://getsupport.apple.com/?caller=arssw" class="button">ソフトウェアのサポートを依頼する</a> </div> </div> </div> </section> <section class="section section-service section-nopadtop"> <div class="section-content"> <div class="row"> <div class="column large-12 "> <figure class="image-retail-geniusbar-service-repair-raza"></figure> </div> </div> </div> </section> <section class="section section-nopadtop subsection-service"> <div class="section-content"> <div class="row"> <div class="column large-12"> <h2 class="typography-section-headline">スタッフによるハードウェアの<wbr/><span class="nowrap">サポート。</span></h2> <p>Genius Barを予約する。Apple正規サービスプロバイダに立ち寄る。デバイスをAppleに送付する。<br class="small-hide"/>どの方法でも、あなたに必要なサポートをエキスパートがお届けします。</p> </div> </div> </div> </section> <section class="section section-hardware section-cta section-nopad"> <div class="section-content"> <div class="row service-info-row"> <div class="column large-4 medium-4 small-12"> <div class="service-info service-genius"> <figure class="image-retail-geniusbar-icon-genius"></figure> <h3 class="typography-label">Genius Bar</h3> <p class="typography-subbody">お近くのApple Storeにある<wbr/><span class="nowrap">Genius Bar</span>を<br class="medium-hide"/>予約すると、Appleのエキスパートによる<br class="medium-hide"/>サポートが受けられます。</p> </div> </div> <div class="column large-4 medium-4 small-12"> <div class="service-info service-authorized"> <figure class="image-retail-geniusbar-icon-service"></figure> <h3 class="typography-label">Apple正規サービス<br class="small-hide"/>プロバイダ</h3> 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apple">Appleの連絡先</a></li> </ul> </div> </div>  </nav> <section class="ac-gf-footer"> <div class="ac-gf-footer-shop" x-ms-format-detection="none"> そのほかの購入方法：<a href="/web/20210324155730/https://www.apple.com/jp/retail/" data-analytics-title="find an apple store">お近くのApple Store</a>、または<a href="https://web.archive.org/web/20210324155730/https://locate.apple.com/jp/ja/" data-analytics-title="other retailers or resellers" data-analytics-exit-link>Apple製品取扱店</a>で製品を購入することもできます。電話による購入、ご相談は<a href="/web/20210324155730/https://www.apple.com/jp/store/0120-993-993/">0120-993-993</a>まで。English Sales Line, <a href="/web/20210324155730/https://www.apple.com/jp/store/english/">Click here</a>. </div> <div class="ac-gf-footer-locale"> <a class="ac-gf-footer-locale-link" href="/web/20210324155730/https://www.apple.com/choose-country-region/" title="お住いの国または地域を選択" aria-label="日本. お住いの国または地域を選択" data-analytics-title="choose your country">日本</a> </div> <div class="ac-gf-footer-legal"> <div 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