Clinical Trial Patient Retention - Site Engagement

<!doctype html><html lang="en"><head> <meta charset="utf-8"> <title>Clinical Trial Patient Retention - Site Engagement | Veristat</title> <link rel="shortcut icon" href="https://www.veristat.com/hubfs/favicon.ico"> <meta name="description" content="Veristat implements strategies to address clinical trial patient retention and site engagement, including the use of an in-house call center to address patient concerns, educational materials to keep sites engaged and study branding to encourage compliance and patient responses."> <meta name="viewport" content="width=device-width, initial-scale=1"> <script src="/hs/hsstatic/jquery-libs/static-1.1/jquery/jquery-1.7.1.js"></script> <script>hsjQuery = window['jQuery'];</script> <meta property="og:description" content="Veristat implements strategies to address clinical trial patient retention and site engagement, including the use of an in-house call center to address patient concerns, educational materials to keep sites engaged and study branding to encourage compliance and patient responses."> <meta property="og:title" content="Clinical Trial Patient Retention - Site Engagement | Veristat"> <meta name="twitter:description" content="Veristat implements strategies to address clinical trial patient retention and site engagement, including the use of an in-house call center to address patient concerns, educational materials to keep sites engaged and study branding to encourage compliance and patient responses."> <meta name="twitter:title" content="Clinical Trial Patient Retention - Site Engagement | Veristat"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="https://www.veristat.com/hs-fs/hub/1333476/hub_generated/template_assets/63712159645/1726675697504/VERISTAT-CLEAN-2022/css/main-head.css"> <link rel="stylesheet" href="https://www.veristat.com/hs-fs/hub/1333476/hub_generated/template_assets/63712050360/1732158771693/VERISTAT-CLEAN-2022/css/main-foot.min.css"> <link rel="stylesheet" href="https://www.veristat.com/hs-fs/hub/1333476/hub_generated/template_assets/63711874203/1726675694524/VERISTAT-CLEAN-2022/css/modules/global-header-v2.min.css"> <style> /******************************* MAIN DESKTOP NAV STYLE *******************************/ .hhs-top-bar { background-color: rgba(249, 249, 249, 1); 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} .hhs-top-bar.sticky-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a:hover, .hhs-top-bar.hhs-alt-nav .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a:hover, .hhs-top-bar.hhs-alt-nav .hhs-top-bar .hs-menu-wrapper.hs-menu-flow-horizontal .hs-menu-depth-1:first-child:hover, .hhs-top-bar.hhs-alt-nav .hhs-header-search a i:hover, .hhs-top-bar.hhs-alt-nav .fas:hover, .hhs-top-bar.hhs-alt-nav .hhs-lang-switch .globe_class:before, .sticky-menu .hhs-top-bar .hs-menu-wrapper.hs-menu-flow-horizontal .hs-menu-depth-1:first-child:hover, .sticky-menu .hs-menu-wrapper.hs-menu-flow-horizontal ul.hhs-nav-links li a:hover, .sticky-menu .hhs-header-search a i:hover{ color: rgba(0, 0, 0, 1.0); } .hhs-top-bar.hhs-alt-nav .hhs-header-search a i, .hhs-top-bar.hhs-alt-nav .globe_class { color: rgba(68, 68, 68, 1) !important; } .hhs-top-bar.hhs-alt-nav .hhs-top-bar .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a:hover, .hhs-top-bar.hhs-alt-nav .hhs-header-search a i:hover, .hhs-top-bar.hhs-alt-nav .globe_class:hover { color: rgba(0, 0, 0, 1) !important; } .hhs-top-bar.hhs-alt-nav .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-menu-depth-1.active:after, .hhs-top-bar.hhs-alt-nav .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-menu-depth-1:after, .sticky-menu.hhs-top-bar .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-menu-depth-1.active:after, .sticky-menu.hhs-top-bar .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-menu-depth-1:after { background-color: rgba(0, 164, 189, 1.0); } /* CTA */ .hhs-header-cta .cta-secondary, .hhs-header-cta .cta-tertiary, .hhs-header-cta .cta-primary { padding: 15px 15px !important; font-size: 10px !important; -webkit-box-shadow: none; box-shadow: none; } /******************************* END *******************************/ /******************************* SIDE MENU *******************************/ .hhs-side-menu { width: 320px; } .hhs-side-menu { background-color: rgba(255, 255, 255, 1.0); } .body-wrapper::after { background-color: rgba(0, 0, 0, 0.3); } /* ICON */ .hamburger-icon .line { background: rgba(0, 102, 51, 1.0); } .hhs-top-bar.hhs-alt-nav .hamburger-icon .line, .sticky-menu .hamburger-icon .line { background: rgba(68, 68, 68, 1.0); } .hamburger-icon.active .line { background: rgba(68, 68, 68, 1.0); } .hhs-side-menu__controls .hhs-lang-switch { right: 70px !important; } /* LANG GLOBE & SEARCH */ .hhs-side-menu .hhs-lang-switch .globe_class:before, .hhs-side-menu .fas{ color: rgba(68, 68, 68, 1.0); } .hhs-top-bar .fas { color: #4A4A4A; } .hhs-side-menu__footer a i, .hhs-side-menu__footer a:visited i { color: #333333; } .hhs-side-menu__footer a:hover i, .hhs-side-menu__footer a:focus i { color: #666666; } /** MAIN MENU **/ .hhs-side-menu .hhs-side-menu__mobile li a { font-size: 18px; font-weight: nomral; color: rgba(102, 102, 102, 1.0); } .hhs-side-menu .hhs-side-menu__mobile li a:hover { color: rgba(0, 0, 0, 1.0); } .hhs-sidebar-nav-toggle i { color: rgba(153, 153, 153, 1.0); } /** EXTRAS MENU **/ .hhs-side-menu__extras .hs-menu-item a, .hhs-side-menu__extras .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-item-has-children ul.hs-menu-children-wrapper a { font-size: 14px; font-weight: nomral; color: rgba(74, 74, 74, 1); } .hhs-side-menu__extras .hs-menu-item a:hover, .hhs-side-menu__extras .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-item-has-children ul.hs-menu-children-wrapper a:hover { color: rgba(0, 164, 189, 1); } /* FOR LAST BLOCK IN SIDE MENU */ .hhs-side-menu__extras {flex: 1;} @media (max-width: 575px) { .hhs-side-menu { width: 100%; } } /******************************* END *******************************/ /******************************* MEGA MENU *******************************/ /******************************* END *******************************/ /******************************* RESPONSIVE SIDE MENU *******************************/ .hhs-menu-toggle { display: none; } @media (max-width: 960px) { .hhs-menu-toggle { display: block; } } @media (max-width: 920px) { .hhs-menu-toggle { display: block; } } /* CTAS */ .hhs-side-menu__ctas .hhs-side-cta-1, .hhs-side-menu__ctas .hhs-side-cta-2{ display: none; } @media (max-width: 960px) { .hhs-extras-ctas, .hhs-extras-ctas .hhs-head-cta-1 { display: none; } .hhs-side-menu__ctas .hhs-side-cta-1 { display: inline-block; } } @media (max-width: 920px) { .hhs-extras-ctas .hhs-head-cta-2 { display: none; } .hhs-side-menu__ctas .hhs-side-cta-2 { display: inline-block; } } /* MAIN NAV */ @media (min-width: 768px) { .hhs-side-menu__mobile { display: none; } } @media (max-width: 768px) { .main-nav .sc-site-header__menu { display: none; } } /* FORM */ /******************************* END *******************************/ /******************************* HEADER HAT *******************************/ .hhs-header-hat { background-color: rgba(0, 102, 51, 1.0); padding: 5px 0; } .hhs-hat-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-menu-depth-1 a { color: rgba(255, 255, 255, 1.0); font-size: 12px; font-weight: normal; } .hhs-hat-menu .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-menu-depth-1 a:hover { color: rgba(238, 238, 238, 1.0); } @media (max-width: 575px) { .hhs-header-hat { display: none; } } /******************************* END *******************************/ /** TABLET CSS **/ @media (max-width: 768px) { .custom-menu-primary .hs-menu-wrapper > ul { margin-top: 10px !important; } .custom-menu-primary .hs-menu-wrapper > ul, .custom-menu-primary .hs-menu-wrapper > ul li.active a:hover{ background-color: rgba(0, 102, 51, 1) !important; } .hhs-top-bar .hs-menu-wrapper.hs-menu-flow-horizontal>ul li a:hover, .custom-menu-primary .hs-menu-wrapper > ul li.active a:hover { color: #FFFFFF ; } .custom-menu-primary .hs-menu-wrapper > ul li{ border-top: 1px solid rgba(255, 255, 255, .2) !important; } .custom-menu-primary .hs-menu-wrapper > ul ul li{ background-color: rgba(255, 255, 255, .15); } .sticky-menu.active { position: static !important; } .sticky-menu.active { display: none !important; height: 0px !important; } } /** MOBILE CSS **/ @media (max-width: 575px) { .logo-standard, .logo-sticky { max-width: 140px !important; } .hhs-nav-opt-items .hhs-header-search { right: 3px; } .hhs-nav-opt-items .hhs-lang-switch { right: 33px; } } </style> <link rel="stylesheet" href="https://www.veristat.com/hs-fs/hub/1333476/hub_generated/template_assets/63706222910/1726675698575/VERISTAT-CLEAN-2022/css/modules/global-footer.min.css"> <style> /******************************* MAIN DESKTOP NAV STYLE *******************************/ #hs_cos_wrapper_global_footer .hhs-footer-mod { padding-top: 50px; padding-bottom: 25px; background-color: rgba(244, 244, 244, 1.0); } /** NAVIGATION COLUMNS STYLE **/ .hhs-foot-base-nav .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a, .hhs-foot-nav-col .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-item-has-children ul.hs-menu-children-wrapper li a, .hhs-foot-nav-col .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a { color: #888888 !important; } .hhs-foot-base-nav .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a:hover, .hhs-foot-nav-col .hs-menu-wrapper.hs-menu-flow-horizontal>ul li.hs-item-has-children ul.hs-menu-children-wrapper li a:hover, .hhs-foot-nav-col .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a:hover { color: #555555 !important; } .foot-nav-title, .hhs-foot-rss h5, .hhs-foot-nav-col h5 { margin-bottom: 28px; color: #006633; } .hhs-foot-rss .hs_cos_wrapper_type_inline_rich_text p, .hhs-foot-rss .hs_cos_wrapper_type_inline_rich_text l1, .hhs-foot-rss .hs_cos_wrapper_type_inline_rich_text span, .hhs-foot-rss label{ color: #4A4A4A; } .hhs-foot-base-nav .hs-menu-wrapper.hs-menu-flow-horizontal > ul li a { font-size: 13px; } /** BLOG POST STYLE **/ .hhs-footer-mod .hhs-post-content a h6 { color: #FFFFFF; font-size: 16px; line-height: 20px; } .hhs-footer-mod .hhs-post-summary p { color: #4A4A4A; font-size: 14px; line-height: 18px; } .hhs-foot-rss .hs-rss-title:hover { color: #00a4bd; } .hhs-footer-mod .hhs-post-feat-img { min-height: 120px; } .hhs-foot-rss .hs-rss-item.hs-with-featured-image .hs-rss-item-text { margin-top: 120px; } .hhs-foot-break-line { border-color: #006633; } .hhs-foot-copyright { color: #006633; } /** TOGGLE COLLAPSE **/ @media (max-width: 575px) { .hhs-foot-nav-col .hhs-col-content { display: none; text-align: center; } .hhs-foot-nav-col .hhs-col-content.open-menu { display: block; text-align: center; } } /** SOCIAL ICONS **/#hs_cos_wrapper_global_footer .hhs-social-con i { color: #006633;} #hs_cos_wrapper_global_footer .hhs-social-con i:hover {color: #9CCD4E;}/** TABLET CSS **/ @media (max-width: 768px) { #hs_cos_wrapper_global_footer .hhs-footer-mod { padding-top: 25px; padding-bottom: 25px; } } /** BACK TO TOP **/ #return-to-top { background: rgba(68, 68, 68, 0.7); } #return-to-top:hover { background: rgba(68, 68, 68, 0.9); } /** MOBILE CSS **/ @media (max-width: 575px) { #hs_cos_wrapper_global_footer .hhs-footer-mod { padding-top: 25px; padding-bottom: 25px; } .hhs-foot-nav-col { border-color: #006633; } } </style> <link rel="stylesheet" href="https://www.veristat.com/hs-fs/hub/1333476/hub_generated/module_assets/63712049542/1732009637377/module_63712049542_VERIS_-_Row_-_Multi-Column_Content.min.css"> <style> /******************************* ROW STYLE *******************************/ #hs_cos_wrapper_widget_1648531857750 .hhs-text-mod { padding-top: 50px; padding-bottom: 50px;background-color: rgba(#null, 0.0);} @media (max-width: 768px) { #hs_cos_wrapper_widget_1648531857750 .hhs-text-mod { padding-top: 50px; padding-bottom: 50px; } } @media (max-width: 575px) { #hs_cos_wrapper_widget_1648531857750 .hhs-text-mod { padding-top: 25px; padding-bottom: 25px; } } /* VIDEO BACKGROUND *//* PARALLAX */ /* HERO OVERLAY COLOR *//* OUTER/INNER SHADOW *//* PULL UP ROW *//* WAVE *//******************************* END *******************************/ /******************************* COLUMN 1 *******************************/ /* TEXT STYLES */ #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h1, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h2,#hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h3, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h4, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h5, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h6, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text p, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text span, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text li, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text blockquote {text-align: left; }@media (max-width: 992px) { #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h1, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h2,#hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h3, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h4, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h5, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h6, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text p, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text span, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text li { text-align: left; } } @media (max-width: 575px) { #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h1, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h2,#hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h3, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h4, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h5, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text h6, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text p, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text span, #hs_cos_wrapper_widget_1648531857750 .c1 .hhs-rich-text li { text-align: left; } } /* BACKGROUND *//* SPACING *//* PULL UP CONTENT OPTION *//* FORM STYLE *//* DIVIDER *//* VERTICAL ALIGN *//* MODAL *//******************************* END *******************************/ /******************************* COLUMN 2 *******************************/ /******************************* END *******************************/ /******************************* COLUMN 3 *******************************/ /******************************* END *******************************/ /******************************* COLUMN 4 *******************************/ /******************************* END *******************************/ </style> <link class="hs-async-css" rel="preload" href="https://www.veristat.com/hs-fs/hub/1333476/hub_generated/template_assets/63711874859/1726675697348/VERISTAT-CLEAN-2022/css/modules/row-multi-column-content.min.css" as="style" onload="this.onload=null;this.rel='stylesheet'"> <noscript><link rel="stylesheet" href="https://www.veristat.com/hs-fs/hub/1333476/hub_generated/template_assets/63711874859/1726675697348/VERISTAT-CLEAN-2022/css/modules/row-multi-column-content.min.css"></noscript> <style> /******************************* ROW STYLE *******************************/ #hs_cos_wrapper_widget_1645842055083 .hhs-text-mod { padding-top: 50px; padding-bottom: 50px;background-color: rgba(255, 255, 255, 1);} @media (max-width: 768px) { #hs_cos_wrapper_widget_1645842055083 .hhs-text-mod { padding-top: 50px; padding-bottom: 50px; } } @media (max-width: 575px) { #hs_cos_wrapper_widget_1645842055083 .hhs-text-mod { padding-top: 25px; padding-bottom: 25px; } } /* VIDEO BACKGROUND *//* PARALLAX */ /* HERO OVERLAY COLOR *//* OUTER/INNER SHADOW *//* PULL UP ROW *//* WAVE *//******************************* END *******************************/ /******************************* COLUMN 1 *******************************/ /* TEXT STYLES */ #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text p, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text span, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text li, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text blockquote {text-align: left; }@media (max-width: 992px) { #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text p, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text span, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text li { text-align: left; } } @media (max-width: 575px) { #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text p, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text span, #hs_cos_wrapper_widget_1645842055083 .c1 .hhs-rich-text li { text-align: left; } } /* BACKGROUND *//* SPACING *//* PULL UP CONTENT OPTION *//* FORM STYLE *//* DIVIDER *//* VERTICAL ALIGN *//* MODAL *//******************************* END *******************************/ /******************************* COLUMN 2 *******************************/ /* TEXT STYLES */ #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text,#hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text p, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text span, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text li, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text blockquote {text-align: left; }@media (max-width: 992px) { #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text p, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text span, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text li { text-align: left; } } @media (max-width: 575px) { #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text p, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text span, #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text li { text-align: left; } } /* BACKGROUND */#hs_cos_wrapper_widget_1645842055083 .c2 .col-inner { background: url(https://www.veristat.com/hubfs/Hero_BG.png) no-repeat; background-size: cover; background-position: center center; }#hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text-in { position: relative; z-index: 10; }/* SPACING */#hs_cos_wrapper_widget_1645842055083 .c2 .col-inner { padding: 32px 32px 32px 32px; } @media (max-width: 768px) { #hs_cos_wrapper_widget_1645842055083 .c2 .col-inner { padding: 25px 25px 25px 25px; } } @media (max-width: 575px) { #hs_cos_wrapper_widget_1645842055083 .c2 .col-inner { padding: 25px 25px 25px 25px; } }/* PULL UP CONTENT OPTION *//* FORM STYLE *//* DIVIDER *//* VERTICAL ALIGN */#hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text-in { display: table; height: 100%; width: 100%; } #hs_cos_wrapper_widget_1645842055083 .c2 .hhs-rich-text { display: table-cell; vertical-align: middle; }/* MODAL */ /******************************* END *******************************/ /******************************* COLUMN 3 *******************************/ /******************************* END *******************************/ /******************************* COLUMN 4 *******************************/ /******************************* END *******************************/ </style> <style> /******************************* ROW STYLE *******************************/ #hs_cos_wrapper_widget_1645843540493 .hhs-text-mod { padding-top: 50px; padding-bottom: 10px;background-color: rgba(255, 255, 255, 1);} @media (max-width: 768px) { #hs_cos_wrapper_widget_1645843540493 .hhs-text-mod { padding-top: 50px; padding-bottom: 50px; } } @media (max-width: 575px) { #hs_cos_wrapper_widget_1645843540493 .hhs-text-mod { padding-top: 25px; padding-bottom: 25px; } } /* VIDEO BACKGROUND *//* PARALLAX */ /* HERO OVERLAY COLOR *//* OUTER/INNER SHADOW *//* PULL UP ROW *//* WAVE *//******************************* END *******************************/ /******************************* COLUMN 1 *******************************/ /* TEXT STYLES */ #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text p, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text span, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text li, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text blockquote {text-align: left; }@media (max-width: 992px) { #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text p, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text span, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text li { text-align: left; } } @media (max-width: 575px) { #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text p, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text span, #hs_cos_wrapper_widget_1645843540493 .c1 .hhs-rich-text li { text-align: left; } } /* BACKGROUND *//* SPACING *//* PULL UP CONTENT OPTION *//* FORM STYLE *//* DIVIDER *//* VERTICAL ALIGN *//* MODAL *//******************************* END *******************************/ /******************************* COLUMN 2 *******************************/ /* TEXT STYLES */ #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text,#hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text p, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text span, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text li, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text blockquote {text-align: left; }@media (max-width: 992px) { #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h1, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h2,#hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h3, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h4, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h5, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text h6, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text p, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text span, #hs_cos_wrapper_widget_1645843540493 .c2 .hhs-rich-text li { text-align: left; 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widget-type-cell dnd-area" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd_area-row-0-background-layers dnd-section dnd_area-row-0-background-gradient dnd_area-row-0-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1648531857750" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module">  <div id="" class="hhs-text-mod show-mobile show-tablet show-desktop " style=";">  <div class="gg-breadcrumb-wr">   <div class="gg-breadcrumb"> <div class="container"> <div class="row"> <div data-wow-delay="none" class="wow none col-sm-12 c1"> <a href="/"> Home </a> >  <span style="display:none"> patient-retention-and-site-engagement </span> Patient Retention & Site Engagement  </div> </div> </div> </div> </div> <div class="container " style=""> <div class="row"> <div data-wow-delay="none" class="wow none col-sm-12 c1 "> <div class="col-inner"> <div class="hhs-rich-text-in"> <div class="hhs-rich-text"> <p class="services">Services</p> <h2><span style="color: #4a4a4a;">Patient Retention & Site Engagement</span></h2> <h1><span style="color: #00734a;">Investing in Patient Retention strategies is critical to ensure the successful completion of your clinical trial on time and on budget. </span></h1> <p>While patient recruitment is critical to successfully initiating a trial, patient retention is an equally significant challenge to ensuring the successful completion of your clinical trial. Veristat believes that making study participants feel valued throughout their entire clinical trial journey is essential for study success. It is equally important to provide the site staff with the proper tools to keep themselves and their patients engaged throughout the duration of the clinical study.    Our three key strategies include the implementation of an in-house call center to address patient concerns, educational materials to keep sites engaged and study branding to encourage compliance and patient responses.</p> </div> </div> </div> </div> </div> </div> <span class="hhs-row-overlay"></span> </div>      </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1645842055083" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module">  <div id="" class="hhs-text-mod show-mobile show-tablet show-desktop " style=";">  <div class="gg-breadcrumb-wr">   <div class="gg-breadcrumb"> <div class="container"> <div class="row"> <div data-wow-delay="none" class="wow none col-sm-12 c1"> <a href="/"> Home </a> >  <span style="display:none"> patient-retention-and-site-engagement </span> Patient Retention & Site Engagement  </div> </div> </div> </div> </div> <div class="container " style=""> <div class="row"> <div data-wow-delay="none" class="wow none col-lg-6 col-sm-12 c1 "> <div class="col-inner"> <div class="hhs-rich-text-in"> <div class="hhs-rich-text"> <h4 class="p1"><span style="color: #4a4a4a; font-size: 39px; background-color: transparent;">Patient-Centered Call Center</span></h4> <p>Our in-house call center is staffed with both domestic and foreign-trained doctors who are knowledgeable about the disease state as well as the standard of care. Our staff are able to discuss with the patients in depth regarding the protocol and study activities and help answer all the patient’s questions as well perform a thorough pre-screening over the phone. In addition to using our in-house call center for recruiting and screening the best patients, we also utilize it for patient retention efforts.</p> </div> </div> </div> </div> <div data-wow-delay="none" class="wow none col-lg-6 col-sm-12 c2 "> <div class="col-inner"> <div class="hhs-rich-text-in"> <div class="hhs-rich-text"> <span style="color: #00734a; font-size: 36px;"><strong>35%</strong></span> <p><strong>of clinical trial patients drop out before the trial ends.<br></strong> <br><span style="color: #00734a; font-size: 36px;"><strong>85%<br></strong></span><strong>of clinical trials fail to retain enough patients</strong></p> </div> </div> </div> </div> </div> </div> <span class="hhs-row-overlay"></span> </div>      </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1645843540493" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module">  <div id="" class="hhs-text-mod show-mobile show-tablet show-desktop " style=";">  <div class="gg-breadcrumb-wr">   <div class="gg-breadcrumb"> <div class="container"> <div class="row"> <div data-wow-delay="none" class="wow none col-sm-12 c1"> <a href="/"> Home </a> >  <span style="display:none"> patient-retention-and-site-engagement </span> Patient Retention & Site Engagement  </div> </div> </div> </div> </div> <div class="container " style=""> <div class="row"> <div data-wow-delay="none" class="wow none col-lg-6 col-sm-12 c1 "> <div class="col-inner"> <div class="hhs-rich-text-in"> <div class="hhs-rich-text"> <h4>Site Engagement Solutions</h4> <p>Building a collaborative and lasting partnership with our clinical trial sites is essential for the success of clinical trials.  While no two sites nor studies are the same - we customize site engagement strategies and tools to support our sites to improve patient retention for the duration of a study.</p> <p>Examples of some of the educational and study-specific tools we develop include:</p> <ul> <li>Pre-populated regulatory documents packages</li> <li>Site Tool Kits</li> <li>Shared best practices and lessons learned among participating sites</li> <li>Regular check-in and support from in house Clinical Trial Specialist</li> <li>The use of a hotline to assist with patient recruitment and engagement</li> <li>Ongoing “newsletters” that summarizes overall progress and performance metrics</li> <li>Scripts to facilitate anticipated questions from potential participants</li> <li>Ongoing site training on procedures and FAQ</li> </ul> <p><img src="https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Material%20Branding.jpg?width=712&name=Clinical%20Trial%20Study%20Material%20Branding.jpg" alt="Clinical Trial Study Material Branding" width="712" loading="lazy" style="width: 712px;" srcset="https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Material%20Branding.jpg?width=356&name=Clinical%20Trial%20Study%20Material%20Branding.jpg 356w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Material%20Branding.jpg?width=712&name=Clinical%20Trial%20Study%20Material%20Branding.jpg 712w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Material%20Branding.jpg?width=1068&name=Clinical%20Trial%20Study%20Material%20Branding.jpg 1068w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Material%20Branding.jpg?width=1424&name=Clinical%20Trial%20Study%20Material%20Branding.jpg 1424w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Material%20Branding.jpg?width=1780&name=Clinical%20Trial%20Study%20Material%20Branding.jpg 1780w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Material%20Branding.jpg?width=2136&name=Clinical%20Trial%20Study%20Material%20Branding.jpg 2136w" sizes="(max-width: 712px) 100vw, 712px"></p> <p> </p> </div> </div> </div> </div> <div data-wow-delay="none" class="wow none col-lg-6 col-sm-12 c2 "> <div class="col-inner"> <div class="hhs-rich-text-in"> <div class="hhs-rich-text"> <p><img src="https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg?width=1000&name=Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg" alt="Clinical Trial Study Branding_Digital and Web Media" width="1000" loading="lazy" style="width: 1000px;" srcset="https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg?width=500&name=Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg 500w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg?width=1000&name=Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg 1000w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg?width=1500&name=Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg 1500w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg?width=2000&name=Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg 2000w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg?width=2500&name=Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg 2500w, https://www.veristat.com/hs-fs/hubfs/layout/page-images/Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg?width=3000&name=Clinical%20Trial%20Study%20Branding_Digital%20and%20Web%20Media.jpg 3000w" sizes="(max-width: 1000px) 100vw, 1000px"></p> <h4>Study Branding</h4> <p>Building a clinical trial or program brand provides an easy to remember and recognizable identity which helps increase patient awareness and fosters commitment. Veristat will create branded programs with memorable names and imagery and uses them consistently across all patient recruitment and retention materials.</p> <p>Examples of branded items that we create include:</p> <ul> <li>Study brochures/information sheets</li> <li>Study-specific website</li> <li>Study Post Cards and Thank You Cards</li> <li>On-line advertising</li> <li>Print advertising</li> </ul> <p>Successful branding means more patients responding to outreach programs which can increase patient enrollment and keep your trial on schedule.</p> <h4>Explore Key Related Services</h4> <ul style="line-height: 1.15;"> <li> <p><a href="/patient-recruitment-for-clinical-trials">Patient Recruitment</a></p> </li> <li> <p><span style="background-color: transparent;"></span><a href="https://www.veristat.com/services/strategic-consulting" style="background-color: transparent;">Strategic Consulting</a></p> </li> <li> <p><a href="https://www.veristat.com/services/strategic-consulting" style="background-color: transparent;"></a><a href="https://www.veristat.com/services/clinical-operations" style="background-color: transparent;">Clinical Operations</a></p> <p> </p> </li> </ul> <p> </p> </div> </div> </div> </div> </div> </div> <span class="hhs-row-overlay"></span> </div>      </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1647440526292" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><style> /*** PROFILE CARD STYLE 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