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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-167134" class="label-product menu-item menu-item-type-custom menu-item-object-custom 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class="icon icon-menu-ticketing"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.live-agent.cn/ticketing-ruanjian/" title="体验LiveAgent的先进Ticketing软件，实现无缝客户服务！无初始费用，支持24/7，智能整合电子邮件、聊天、电话及社交媒体，提升团队效率与客户满意度。立即注册，享受免费试用，无需信用卡！" hreflang="zh-hans" onover-preload="1">工单<div class="menu-item-description">高级工单系统</div></a></li> <li id="menu-item-167154" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-167154"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.live-agent.cn/shishi-duihua-ruanjian/" title="探索市面上最好的实时对话软件。为您的网站选择理想的实时对话软件，让您的客户服务质量直冲云霄。" hreflang="zh-hans" onover-preload="1">即时聊天<div class="menu-item-description">市场上最快的即时聊天工具</div></a></li> </ul> </li> <li id="menu-item-167147" class="label-sub 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menu-item menu-item-type-post_type menu-item-object-page menu-item-915700"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.live-agent.cn/hujiao-zhongxin-ruanjian/" title="LiveAgent的全渠道呼叫中心软件能够让代理为您的客户提供个性化的服务。现在就试试全新的客户支持体验。" hreflang="zh-hans" onover-preload="1">呼叫中心<div class="menu-item-description">内置呼叫中心软件</div></a></li> <li id="menu-item-874182" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874182"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.live-agent.cn/zhishi-ku-ruanjian-2/" title="LiveAgent 知识库软件提供强大的 WYSIWYG 编辑器和多语言支持，助您轻松创建专业知识库与常见问题解答。通过简化客户服务流程，减少工单数量，提高客户满意度，节省成本，提升收入。立即访问，体验高效自助服务平台！" hreflang="zh-hans" onover-preload="1">知识库<div class="menu-item-description">提供自助服务选项</div></a></li> </ul> </li> <li id="menu-item-167138" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167138"><a href="#" title="LiveAgent是一款客户服务软件，提供VoIP电话系统、自助服务软件、入站式呼叫中心软件、投诉管理系统、客户门户软件和电子邮件管理软件等功能。该软件还提供支持门户、数据迁移、系统状态修改等服务，并有多种合作伙伴和联盟计划。提供免费试用。 Sales contacts: +421 2 33 456 826，+1-888-257-8754，+1-786-204-1375。" hreflang="zh-hans">用于</a> <ul class="sub-menu"> <li id="menu-item-167164" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-167164"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.live-agent.cn/business/" title="Liveagent是一个可以适应不同业务需求的服务台软件。Liveagent可以为您的公司提供客户支持。开启14天免费试用，不需要cc协议。探索liveagent如何适应您的nicheagencyedu和ngos。" hreflang="zh-hans" onover-preload="1">业务解决方案<div class="menu-item-description">不同业务，不同解决方案</div></a></li> <li id="menu-item-167166" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-167166"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.live-agent.cn/industry/" title="发现LiveAgent的全渠道服务台如何无缝适应不同行业需求，从医疗保健到汽车行业，助力提升客户支持和满意度。立即开始免费试用，无需信用卡，体验24/7客户服务和无设置费的优势。" hreflang="zh-hans" onover-preload="1">行业解决方案<div class="menu-item-description">根据行业调整 LiveAgent</div></a></li> <li id="menu-item-738742" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-738742"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.live-agent.cn/chenggong-gushi/" title="Explore inspiring success stories of diverse 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Start your 14-day free trial today – no credit card required!" hreflang="zh-hans" onover-preload="1">用例<div class="menu-item-description">一种产品，多种用例场景</div></a></li> </ul> </li> <li id="menu-item-167139" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167139"><a href="#" title="LiveAgent是一款客户服务软件，提供VoIP电话系统、自助服务软件、入站式呼叫中心软件、投诉管理系统、客户门户软件和电子邮件管理软件等功能。该软件还提供支持门户、数据迁移、系统状态修改等服务，并有多种合作伙伴和联盟计划。提供免费试用。 Sales contacts: +421 2 33 456 826，+1-888-257-8754，+1-786-204-1375。" hreflang="zh-hans">集成</a> <ul class="sub-menu"> <li id="menu-item-951153" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951153"><a href="https://www.live-agent.cn/zhenghe/whatsapp/" title="LiveAgent提供了一个WhatsApp集成，允许用户轻松地从他们的LiveAgent控制面板回复WhatsApp消息。" hreflang="zh-hans" onover-preload="1">WhatsApp</a></li> <li id="menu-item-167172" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-167172"><a href="/zhenghe/wordpress/" title="让您在WordPress网站上的客户支持提升到下一个级别。WordPress和LiveAgent的集成可以让您在您的网站上放置一个对话按钮。" hreflang="zh-hans" onover-preload="1">WordPress</a></li> <li id="menu-item-167173" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-167173"><a href="https://www.live-agent.cn/zhenghe/prestashop/" urlslab_href_old="/integrations/prestashop/" title="如果您想让您的客户更快地联系到您，考虑在您的Prestashop网站放置一个有着我们LiveAgent集成的实时对话按钮。" hreflang="zh-hans" onover-preload="1">Prestashop</a></li> <li id="menu-item-167174" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-167174"><a href="https://www.live-agent.cn/zhenghe/magento/" urlslab_href_old="/integrations/magento/" title="将Magento 2集成到LiveAgent中，改进您的工作流程。Ticket会记录顾客的订单，您也可以使用一个单独的平台。" hreflang="zh-hans" onover-preload="1">Magento</a></li> <li id="menu-item-167175" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-167175"><a href="/zhenghe/shopify/" title="如果您想要您的客户更快地找到您，考虑一下Shopify和LiveAgent的集成吧。这允许您在您的电子商店中设置实时对话功能。" hreflang="zh-hans" onover-preload="1">Shopify</a></li> <li id="menu-item-167176" class="hidden menu-item menu-item-type-custom menu-item-object-custom menu-item-167176"><a href="https://www.live-agent.cn/zhenghe/mailchimp/" urlslab_href_old="/integrations/mailchimp/" title="一个Ticket软件可以通过Mailchimp和LiveAgent的集成做更多事情。Mailchimp集成允许您从服务台管理联系人。" hreflang="zh-hans" onover-preload="1">Mailchimp</a></li> <li id="menu-item-167177" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-167177"><a href="/zhenghe/pipedrive/" title="用PipeDrive跟踪您的管理和交易并与LiveAgent形成集成。这种集成会将您所有的数据都集中在一个控制面板中，以简化您的工作流程。" hreflang="zh-hans" onover-preload="1">Pipedrive</a></li> <li id="menu-item-167180" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-167180"><a href="/zhenghe/slack/" title="不用离开服务台，随时都可以和您的队友沟通。Slack的LiveAgent集成可以给您发送新的消息，所以您不会错过它。" hreflang="zh-hans" onover-preload="1">Slack</a></li> <li id="menu-item-167140" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-167140"><a href="/zhenghe/" title="利用 LiveAgent 的集成、插件和应用程序，最大化提升您的服务台软件价值，提高客户满意度。了解如何通过将 AstraQom、GDMS、Owify 和 2APlus 等 VoIP 服务无缝整合到 LiveAgent 平台，优化您的业务运营。立即访问我们的网页，探索更多关于简化集成过程的有价值信息！" hreflang="zh-hans" onover-preload="1">更多集成</a></li> </ul> </li> </ul> </li> <li id="menu-item-167135" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167135"><a href="#" title="LiveAgent是一款客户服务软件，提供VoIP电话系统、自助服务软件、入站式呼叫中心软件、投诉管理系统、客户门户软件和电子邮件管理软件等功能。该软件还提供支持门户、数据迁移、系统状态修改等服务，并有多种合作伙伴和联盟计划。提供免费试用。 Sales contacts: +421 2 33 456 826，+1-888-257-8754，+1-786-204-1375。" hreflang="zh-hans">资源</a> <ul class="sub-menu"> <li id="menu-item-167141" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167141"><a href="#" title="LiveAgent是一款客户服务软件，提供VoIP电话系统、自助服务软件、入站式呼叫中心软件、投诉管理系统、客户门户软件和电子邮件管理软件等功能。该软件还提供支持门户、数据迁移、系统状态修改等服务，并有多种合作伙伴和联盟计划。提供免费试用。 Sales contacts: +421 2 33 456 826，+1-888-257-8754，+1-786-204-1375。" hreflang="zh-hans">学习</a> <ul class="sub-menu"> <li id="menu-item-738743" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-738743"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="https://www.live-agent.cn/xuehui/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="zh-hans" onover-preload="1">学院<div class="menu-item-description">成为客户服务专家</div></a></li> <li id="menu-item-738744" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-738744"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="https://www.live-agent.cn/dianzi-youjian-muban/" title="Seeking professional email templates? Look no further. 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Stay updated with industry insights and discover how to build a loyal customer base and keep your team productive." hreflang="zh-hans" onover-preload="1">博客<div class="menu-item-description">关于客户服务和LiveAgent的新闻</div></a></li> <li id="menu-item-738745" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-738745"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="https://www.live-agent.cn/kehu-zhichi-biaodan/" title="探索完整的客户服务术语列表，助您更好地使用服务台软件。了解关键术语，提升支持效率！" hreflang="zh-hans" onover-preload="1">术语表<div class="menu-item-description">学习客户服务术语</div></a></li> <li id="menu-item-738746" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-738746"><svg class="icon icon-menu-directory"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="https://www.live-agent.cn/mu-lu/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="zh-hans" onover-preload="1">目录<div class="menu-item-description">全面的服务台联系人列表</div></a></li> </ul> </li> <li id="menu-item-167149" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167149"><a href="#" title="LiveAgent是一款客户服务软件，提供VoIP电话系统、自助服务软件、入站式呼叫中心软件、投诉管理系统、客户门户软件和电子邮件管理软件等功能。该软件还提供支持门户、数据迁移、系统状态修改等服务，并有多种合作伙伴和联盟计划。提供免费试用。 Sales contacts: +421 2 33 456 826，+1-888-257-8754，+1-786-204-1375。" hreflang="zh-hans">sub</a> <ul class="sub-menu"> <li id="menu-item-167192" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-167192"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.live-agent.cn/dazi-ceshi/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="zh-hans" onover-preload="1">打字测试<div class="menu-item-description">提高打字速度</div></a></li> <li id="menu-item-949839" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-949839"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.live-agent.cn/reviews/" title="LiveAgent提供多种客户服务软件，包括VoIP电话系统、自助服务和投诉管理系统等。网站提供各种资源，包括客户评论、成本计算器和打字测试等。他们还提供社交媒体渠道和订阅服务。访问他们的网站以了解更多信息。" hreflang="zh-hans" onover-preload="1">评论<div class="menu-item-description">查看软件功能评论</div></a></li> <li id="menu-item-167146" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-167146"><svg class="icon icon-menu-support-portal"><use 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href="https://www.live-agent.cn/guanyuwomen/guanyu-liveagent/" title="该公司致力于撤销客户服务的特例，并让其成为日常。其愿景是将客户支持放在核心，并提供一个能够根据客户需求不断迭代的创新工具。该公司还提供各种流行的客户服务软件和支持门户，以及数据迁移和修改日志文件等功能。" hreflang="zh-hans" onover-preload="1">关于我们<div class="menu-item-description">了解产品背后的团队</div></a></li> <li id="menu-item-167194" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-167194"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.live-agent.cn/jiangxiang/" title="优秀的客户服务开始于更好的服务台软件。从15美元/月开始。开始14天的免费试用。软件服务或是企业预置。" hreflang="zh-hans" onover-preload="1">奖项<div class="menu-item-description">我们的奖项和成就</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-738749" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-738749"><a href="https://www.live-agent.cn/tezheng/" title="了解 LiveAgent 的多渠道服务台软件功能，提升您的客户服务体验。探索 Ticket 管理系统、代理管理、冲突侦测、审计日志等全面特性，适合各种规模的企业，实现高效沟通与自动化操作。" hreflang="zh-hans" onover-preload="1">特性</a></li> <li id="menu-item-803031" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803031"><a href="/dingjia/" title="LiveAgent计划起价为9美元/代理/月。创建自定义域，电子邮件Ticketing，联系表单，论坛 & 知识库。一个地方的所有功能都是69美元/代理/月。" hreflang="zh-hans" onover-preload="1">定价</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/mian-fei-shi-yong/" class="Button Button--full" title="在考虑使用LiveAgent咨询软件吗？填写您的信息即可开启免费试用，没有附加条件，也无需使用信用卡。" hreflang="zh-hans" onover-preload="1"> <span>免费试用</span> </a> <a href="/login/" class="Button Button--login" title="登录您的 LiveAgent 账户，享受卓越的客户服务解决方案。创建新账户，开启免费试用，无需信用卡。LiveAgent 提供多种功能，包括实时聊天、邮件和呼叫管理，助您提升效率和客户满意度。立即访问，探索更多可能！" hreflang="zh-hans" onover-preload="1"> <span>登录</span> <span class="tooltip">登录</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="https://www.live-agent.cn/yan-shi/" class="Button Button--outline" title="您想了解有关 LiveAgent 的更多信息吗？请求免费演示，了解有关 LiveAgent 的更多信息以及它如何帮助您取得成功。" hreflang="zh-hans" onover-preload="1"> <span>演示</span> </a> <a href="/mian-fei-shi-yong/" class="Button Button--full" title="在考虑使用LiveAgent咨询软件吗？填写您的信息即可开启免费试用，没有附加条件，也无需使用信用卡。" hreflang="zh-hans" onover-preload="1"> <span>免费试用</span> </a> <a href="/login/" class="Button Button--login" title="登录您的 LiveAgent 账户，享受卓越的客户服务解决方案。创建新账户，开启免费试用，无需信用卡。LiveAgent 提供多种功能，包括实时聊天、邮件和呼叫管理，助您提升效率和客户满意度。立即访问，探索更多可能！" hreflang="zh-hans" onover-preload="1"> <span>登录</span> <span class="tooltip">登录</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-zh-hans" lang="zh-hans"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="cn" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">欧洲</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">亚洲</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">中东</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">美洲</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">欧洲</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/" title="Опростете клиентското обслужване с LiveAgent – вашият всичко-в-едно help desk софтуер. Без такси за включване, 24/7 поддръжка и без нужда от кредитна карта. Изпробвайте безплатен тестов период и свържете се с клиентите си във всички канали чрез над 130 функции и 200 интеграции. Повишете приходите си с лайв чат и подобрете клиентското обслужване с телефонна централа и система за запитвания. Започнете сега!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/" title="Skvělé služby zákazníkům začínají lepším helpdesk softwarem. Seznamte se s výhodami LiveAgent a začněte s ním pracovat během 5 minut." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/" title="Hervorragender Kundenservice beginnt mit besserer Helpdesk-Software. Sehen Sie sich die Vorteile von LiveAgent an und beginnen Sie in 5 Minuten damit." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/" title="Kogege LiveAgenti mitmekanalilist klienditoe tarkvara, mis pakub sujuvat piletisüsteemi, kiireimat reaalajas vestlust ja kõnekeskuse lahendusi. Alustage riskivaba 30-päevase tasuta prooviperioodiga, ilma krediitkaarti vajamata, ning parandage oma klienditeenindust ja suurendage tulusid. Liituge ettevõtetega nagu Forbes ja Airbus, kes usaldavad meie lahendusi." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/" title="Un gran servicio de atención al cliente empieza por un mejor software de help desk. Mira las ventajas de LiveAgent y empieza a utilizarlo en sólo 5 minutos." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/" title="Un bon service client passe d'abord par un meilleur logiciel de service d'assistance. Découvrez les avantages de LiveAgent et commencez à l'utiliser en 5 minutes." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/" title="Η εξαιρετική εξυπηρέτηση πελατών ξεκινά με καλύτερο λογισμικό Κέντρου Εξυπηρέτησης. Δείτε τα οφέλη του LiveAgent και ξεκινήστε με αυτό σε 5 λεπτά." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/" title="Odlična korisnička usluga počinje s boljim help desk softverom. Pogledajte prednosti LiveAgent-a i započnite s upotrebom za 5 minuta." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/" title="Un ottimo servizio clienti parte da un ottimo software di Help Desk. Scopri i vantaggi di LiveAgent e inizia a usarlo in 5 minuti." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/" title="Lieliska klientu apkalpošana sākas ar labāku Palīdzības Dienesta Programmatūru. Apskatiet LiveAgent priekšrocības un sāciet darbu ar to 5 minūšu laikā." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Puikus klientų aptarnavimas prasideda nuo pažangesnės aptarnavimo komandos programinės įrangos. Susipažinkite su LiveAgent privalumais ir pradėkite ja naudotis vos po keleto minučių." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/" title="Fedezze fel a LiveAgent egyszerű ügyfélszolgálati szoftvert, amely 24/7 támogatást nyújt, integrálja a kedvenc eszközeit, és élő csevegéssel akár 48%-kal növeli a bevételt. Kezdje ingyen, kötelezettségek nélkül, és emelje új szintre az ügyfélszolgálatát!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/" title="Geweldige klantenservice begint met betere helpdesksoftware. Bekijk de voordelen van LiveAgent en ga er binnen 5 minuten mee aan de slag." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title="Świetna obsługa klienta zaczyna się od lepszego oprogramowania wsparcia klienta. Poznaj korzyści płynące z korzystania z LiveAgent i zacznij używać go w 5 minut." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/" title="Un serviciu clienți excelent începe cu un software de asistență mai bun. Vedeți beneficiile LiveAgent și începeți să îl utilizați în 5 minute." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/" title="Odlična storitev za stranke se začne z boljšo programsko opremo službe za pomoč uporabnikom. Oglejte si prednosti LiveAgent in začnite v 5 minutah." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">亚洲</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </span> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/" title="Discover LiveAgent, the all-in-one help desk software that enhances customer service with 24/7 support and no setup fees. Easily manage tickets across multiple channels, boost revenue with fast live chat, and improve issue resolution through advanced call center features. Start a free trial without the need for a credit card and experience seamless customer communication today!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/" title="Dịch vụ khách hàng tuyệt vời nhờ có Phần mềm Help Desk hiệu quả hơn. Mời bạn xem qua các lợi ích của LiveAgent và làm quen sử dụng chỉ trong 5 phút." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">中东</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/" title="خدمة العملاء الرائعة تبدأ بتطبيق مكتب مساعدة أفضل. شاهد فوائد LiveAgent وابدأ في خلال 5 دقائق." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">美洲</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/" title="Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/" title="Um ótimo atendimento ao cliente começa com um melhor software de help desk. 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"> </div> <div class="blog__top__post__content Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>新闻</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-09-12"> September 12, 2024 </span> </div> </div> <h3 class="blog__top__post__title Blog__slider__title" itemprop="name" id="h-liveagent-getapp"> LiveAgent 被 GetApp 评为最佳经济型帮助台软件 </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.cn/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> 寻找令人难以置信的服务台软件很容易。市场上有很多竞争者，对吗？但要找到一款满足所有要求且价格合理的产品呢？这需要做更多的功课。幸运的是，GetApp 分析了大量帮助台软件平台，并为您做到了这一点。不用再找了，赢家就在这里。 LiveAgent 在 GetApp 于 2024 年 8 月 28 日进行的最新评测中被评为最受好评的经济实惠的帮助台软件解决方案之一。这凸显了该平台对于寻求经济高效解决方案的企业而言的卓越性和可负担性。标准到底是什么？ GetApp 的评论重点介绍了基本套餐每月费用低于 51 美元的产品，并按升序排列。LiveAgent 的总体评分为… <span class="learn-more"> 了解更多 <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </div> <svg width="100%" height="100%" preserveaspectratio="xMidYMax meet" class="blog__top__post__inn--mask" viewbox="0 0 1120 336" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"> <path d="M64 76.998c0-8.836 7.163-16 16-16h1088c8.84 0 16 7.17 16 16.006v104.994c0 8.837-7.63 15.744-15.23 20.26-9.38 5.58-15.77 15.932-15.77 26.74 0 10.808 6.39 21.16 15.77 26.74 7.6 4.516 15.23 11.423 15.23 20.26v104.994c0 8.836-7.16 16.006-16 16.006H80c-8.837 0-16-7.163-16-16v-105c0-8.837 7.629-15.744 15.225-20.26C88.611 250.158 95 239.806 95 228.998c0-10.808-6.389-21.16-15.775-26.74C71.629 197.742 64 190.835 64 181.998v-105Z" style="fill:#fff" transform="translate(-64 -60.998)"></path></svg> </a> </div> </div> <div class="Blog__container wrapper"> <ul class="Blog__items"> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-975174 post type-post status-publish format-standard has-post-thumbnail hentry category-news-cn category-blog"> <a href="https://www.live-agent.cn/blog/top-rated-affordable-help-desk-software/" title="LiveAgent 被 GetApp 评为最佳经济型帮助台软件" itemprop="url" hreflang="zh-hans" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2024/09/getapp-logo.jpg"> <picture><img style="opacity: 0; 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transition: opacity .5s;" data-src="https://www.live-agent.cn/wp/urlslab-download/3a673dde4c21b4e93faf25a3d0034451/laupdate525.png" alt="LiveAgent 每月更新：一月版" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="31"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>新闻</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2024-02-01"> February 1, 2024 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-liveagent"> LiveAgent 每月更新：一月版 </h3> <p itemprop="abstract"> 大家好，欢迎来到一月版的月度更新博客。移步我们的虚拟更新室，这里有一系列新功能和改进，芝麻开花节节高。本月的更新将提升您的日常运营水平。让我们直接进入！改进的 SLA 功能：释放更高的效率你猜怎么着？我们终于越过了 SLA 重构的终点线！我们删繁就简，引入了一些清晰易懂的逻辑。现在，没有 SLA 级别的工单会自动获得一个 7 天的后台计时器，以保持正常运行，避免它们聚集在工单列表的底部。我们还改进了“工单”列表中工单的重要性排序，并改进了“待解决”功能的分布。此外，SLA 日志也得到了一些改进，现在只显示已关闭的记录，并删除了待处理记录，以避免误解和报告随时间发生的变化。温馨提示：调整 SLA 时间不会重新计算现有工单的 SLA 时间，只会应用于新收到的工单。因为我们喜欢在实施新功能后再接再厉，所以很快就会推出调整默认SLA级别的功能！… <span class="learn-more"> 了解更多 <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-850563 post type-post status-publish format-standard has-post-thumbnail hentry category-news-cn category-blog"> <a href="https://www.live-agent.cn/blog/liveagent-meiyue-gengxin-liuyue-ban/" title="LiveAgent每月更新:六月版" itemprop="url" hreflang="zh-hans" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/11/laupdate526.png"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/69134e1679a3e83a5e36e7a688e0b063/laupdate526.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.live-agent.cn/wp/urlslab-download/4fab6085588ab285567719f74147e93a/laupdate526.png" alt="LiveAgent每月更新:六月版" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="32"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>新闻</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-07-06"> July 6, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name"> LiveAgent每月更新:六月版 </h3> <p itemprop="abstract"> 欢迎来到本月的LiveAgent更新帖子!我们很高兴与您分享LiveAgent在6月份推出的更新。为了履行我们不断提升您体验的承诺，我们推出了几项增强和改进措施，我们相信这些措施将大大提高您团队的效率和客户的体验。请继续关注我们对这些更新的深入研究。导出Ticket使用的是帐户时间而不再是代理的时间当您将Ticket导出为HTML或PDF时，导出文件中的时间不正确。这是因为时间是根据数据库中为帐户设置的时区导出的，而在面板中，时间是根据导出Ticket的代理的PC的时区正确显示的。这个修复再次统一了时间，以便在面板和导出的Ticket中显示相同的时间。改进了Material主题的文本对比度，增强了可读性之前在Material主题的代理留言中，灰色背景上的灰色文字对比度不够强，我们收到了几位客户的投诉，说对比度太低。我们已经改变了文本颜色，使其在灰色背景上更暗，更明显。在几个面板部分的时间现在正确显示 LiveAgent面板的多个部分，如代理排名报告或审计日志，显示不正确的时间或禁止功能无法正常工作，因为帐户的时区没有得到尊重。我们的开发人员修复了这个问题，现在时间再次正确显示。抓取电子邮件现在正确创建Ticket 包含标题“Precedence: bulk”的邮件不能被获取到LiveAgent，或者被获取，但由于获取批量和垃圾邮件的设置代码中的反向逻辑而创建了空Ticket。我们的开发人员修复了这个问题，现在在配置>电子邮件>电子邮件设置中获取批量/垃圾邮件的设置再次正常工作。呼叫不再处于暂停状态代理遇到了一个问题，当他们暂停时，电话可能会响，只有登录出他们的面板才有帮助。原因是用于更新数据库中代理状态的方法错误地使用了过时的在线代理状态。我们的团队发现并迅速解决了这个问题，确保代理在暂停时不再面临中断。增强的深蓝色主题设计提高了内容可见性如果内容只包含文本而没有任何背景，使用深蓝色主题的客户在Ticket的详细信息部分中很难看到由自定义插件填充的内容。我们为自定义插件的iframe添加了一个默认的天蓝色背景色。通过API解决标签可靠性问题执行相同的API v3 PUT请求API /v3/tickets/{ticketId}来添加标签在每次执行时多次添加和删除标签是不正确的。我们的开发人员解决了这个问题，并解决了它，确保API现在正确地向Ticket添加标签，而不会在每次执行期间意外删除标签。修复了Ticket代码内部服务器错误… <span class="learn-more"> 了解更多 <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-823517 post type-post status-publish format-standard has-post-thumbnail hentry category-news-cn"> <a href="https://www.live-agent.cn/blog/news-cn/twitter-jicheng-gonggao/" title="Twitter集成公告" itemprop="url" hreflang="zh-hans" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/07/laupdate525.png"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/9985dad6ac34be5cdd2de0a1b6b92394/laupdate525.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.live-agent.cn/wp/urlslab-download/3a673dde4c21b4e93faf25a3d0034451/laupdate525.png" alt="Twitter集成公告" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="33"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>新闻</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-05-02"> May 2, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-twitter"> Twitter集成公告 </h3> <p itemprop="abstract"> Twitter最近更新了访问API v2的盈利结构，这导致企业版本的价格上涨到4万欧元以上。因此，考虑到费用，Twitter集成的成本对我们的大多数客户来说都是令人望而却步的。因此，我们决定实现一个新的解决方案，允许您继续使用Twitter与LiveAgent的集成，而不会产生高成本。这个新的解决方案包括能够将您自己的Twitter API插入到LiveAgent中。这样，您将有机会保持与Twitter的连接，同时保持成本。您可以放心，我们的首要目标是为您提供优质的服务，同时最大限度地降低客户的成本。我们相信，这个新的解决方案将使您能够继续使用Twitter集成作为您的客户支持成功的一部分。该解决方案应在5月上半月为您准备好，我们的客户支持团队将帮助您实施并回答您可能遇到的任何问题。 <span class="learn-more"> 了解更多 <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-837801 post type-post status-publish format-standard has-post-thumbnail hentry category-support-cn category-blog"> <a href="https://www.live-agent.cn/blog/liaotianjiqiren-kehu-fuwu/" title="聊天机器人如何改善客户服务?" itemprop="url" hreflang="zh-hans" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2023/02/chatbot-conversatikon-on-laptop-1.jpg"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/017a7dc0e0d19ee89fc686e627c1792a/chatbot-conversatikon-on-laptop-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.live-agent.cn/wp/urlslab-download/8741175b3d21ba234e41d53ce76b5c37/chatbot-conversatikon-on-laptop-1.jpg" alt="聊天机器人如何改善客户服务?" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="34"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>支持</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-02-17"> February 17, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-"> 聊天机器人如何改善客户服务? </h3> <p itemprop="abstract"> 近年来，越来越多的客户转向网上，这意味着企业需要调整他们的业务策略来处理所有传入的客户咨询。因此，智能聊天机器人已经成为一种流行的客户服务工具。这是一种在降低成本的同时改善客户服务的简单方法。聊天机器人有助于加快响应时间，因为它们可以同时处理多个客户并响应常见的客户问题，因此支持代理可以专注于更苛刻的任务。然而，当企业考虑引入聊天机器人时，重要的是要考虑与客户支持聊天机器人相关的好处和可能的限制，以确定它们是否是正确的决定。什么是客户服务聊天机器人? 客服聊天机器人是一种计算机程序，旨在模拟类似人类的聊天对话，以解决客户的问题。它们通过使用AI（人工智能）、自然语言处理(NLP)和先进的机器学习来实现这些人类对话，并给出最准确的即时响应。它们被组织用来帮助客户服务团队，提高效率并同时处理更多的客户服务查询。当客户或网络访问者通过数字渠道寻求客户支持时，聊天机器人就会伸出援助之手，帮助解决问题和回答问题。聊天机器人可以与不同的社交媒体平台、消息平台或应用程序集成，以实现更好的沟通流程和无缝体验。我们将探讨聊天机器人在客户服务中的好处，以及企业是否应该利用它们。聊天机器人在客户服务中的作用是什么? 客户服务的聊天机器人主要用于自动化重复任务，并为您的客户或网站访问者提供快速帮助。他们还可以处理广泛的任务，如回答常见问题，指导客户解决简单问题，收集客户的信息和实时反馈，或将他们引导到适当的人工代理以获得进一步的帮助。因为聊天机器人可以收集有关客户的信息，它们可以了解客户的需求，并提供更个性化的支持。这可以改善客户关系，减少等待时间，并使客户服务代理有更多时间专注于更复杂的任务。然而，聊天机器人只是计算机程序，不能完全取代真正的人类互动。他们缺乏情商和同理心，他们对人类语言的理解很差，他们不能帮助解决更复杂的问题。所有这些因素都很重要，因为它们会导致客户感到沮丧，并对他们的体验和整个客户之旅产生负面影响。为什么聊天机器人对企业有益? 聊天机器人由于其诸多优势，在许多行业越来越受欢迎。如果您想通过提供全天候客户服务或减少等待时间来改善您的客户支持体验，聊天机器人可能是正确的选择。让我们来看看实现聊天机器人带来的一些具体好处: 提高了效率随着业务的增长，支持工单的数量也在增加。聊天机器人可以帮助您及时有效地解决客户请求，让您的客户支持团队有更多时间专注于优先级更高的任务，提高业务生产率。聊天机器人可以同时处理多个客户查询，从而减少排队等待的时间。与发送电子邮件或填写网站表格等传统方式相比，人们可以通过这种方式获得实时答案。对这些问题做出响应可能需要几个小时到几天的时间。提升可访问度聊天机器人提供全天候的客户服务，即使您的客户支持团队不在。他们可以与客户沟通，回答问题或将他们引导到公司的自助服务门户。如果客户支持的聊天机器人无法解决查询，它可以提供有关客户可以联系客户支持代理的可用时间的信息。节省成本尽管聊天机器人的实施成本可能更高，但这是一次性投资，可以让您减少为客户服务团队雇用更多人员的规模。这最终可以降低您的客户服务成本，同时保持客户满意度。… <span class="learn-more"> 了解更多 <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-848691 post type-post status-publish format-standard has-post-thumbnail hentry category-news-cn category-blog"> <a href="https://www.live-agent.cn/blog/liveagent-kehu-zhichi-ruhe-shiyong-whatsapp/" title="LiveAgent的客户支持如何使用WhatsApp" itemprop="url" hreflang="zh-hans" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2022/07/sm_networks_whatsapp_video-1.jpg"> <picture><source data-srcset="https://www.live-agent.cn/wp/urlslab-download/1f0b9225d088bb9933f17cd65cda4974/sm_networks_whatsapp_video-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.live-agent.cn/wp/urlslab-download/052171508904583e6cfcb00b169ce9b3/sm_networks_whatsapp_video-1.jpg" alt="LiveAgent的客户支持如何使用WhatsApp" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="35"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>新闻</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-01-19"> January 19, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-liveagent-whatsapp"> LiveAgent的客户支持如何使用WhatsApp </h3> <p itemprop="abstract"> 最近，即时通讯软件风靡一时。特别是，WhatsApp在客户服务和客户沟通领域非常受欢迎。在本文中，我们将讨论LiveAgent如何使用WhatsApp改善沟通并增强整体客户体验。为什么LiveAgent的客户支持使用WhatsApp 当使用WhatsApp、Facebook Messenger或类似的应用程序时，客户对回复率有一定的期望。由于交互的本质基本上是即时消息，他们理所当然地期望比使用电子邮件更快的响应。另一方面，大多数客户都明白响应速度比通过实时聊天沟通要慢。例如，当与客户服务代理来回发送电子邮件时，您必须键入尽可能多的信息。您有可能在第一次尝试时解释了所有内容，但通常情况下，您会收到一封电子邮件，要求您提供一个您甚至不知道可能有用的具体细节。当涉及到处理客户咨询时，即时通讯有一个非常实际的目的。这种类型的通信允许客户端与支持代表交换带有部分信息的短消息。尽管对话本身可以包含更多的信息，但它们的流动更加自然。他们通常也更放松，对许多人来说似乎更友好、更平易近人。在将WhatsApp等应用程序设置为新的客户支持渠道时，必须考虑到这种与客户沟通的特殊方式。该渠道的限制是什么? 我们是这样做的我们的流程 <span class="learn-more"> 了解更多 <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-837504 post type-post status-publish format-standard hentry category-growth-cn category-blog"> <a href="https://www.live-agent.cn/blog/whatsapp-yongyu-kehu-fuwu/" title="如何使用WhatsApp进行客户服务" itemprop="url" hreflang="zh-hans" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content=""> <img style="opacity: 0; transition: opacity .5s;" data-src="" alt="如何使用WhatsApp进行客户服务" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes"> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>增长</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2022-10-24"> October 24, 2022 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-whatsapp"> 如何使用WhatsApp进行客户服务 </h3> <p itemprop="abstract"> 使用WhatsApp进行客户服务是在您和客户之间创建直接沟通渠道的绝佳方式。WhatsApp和WhatsApp Business等应用程序在联络中心的受欢迎程度越来越高，因为它们的可用性很广，而且可以创造非正式的环境。客户喜欢与真实的人接触和交流。即时通讯应用程序提供了一个方便的机会来进行个人对个人的客户体验。为什么WhatsApp对客户服务很有用? 毫无疑问，WhatsApp如今正成为一种相当普遍的商业工具。但是为什么呢?这款流行的即时通讯应用赢得了这么多以客户为中心的企业的青睐，原因是什么? 让我们来看看公司转向这种消息传递渠道的一些原因。 WhatsApp的受欢迎程度 WhatsApp是100多个国家中排名第一的即时通讯应用。WhatsApp的市场份额高达31%，是市场的领导者，没有任何放缓的迹象。对于客户服务代理来说，将其作为主要的沟通渠道之一是完全合理的。由于其广泛的可用性和方便的团队收件箱，WhatsApp可以帮助客户支持代理缩短响应时间，并始终保持客户满意。它可以通过API与其他渠道/应用程序集成公司喜欢使用WhatsApp作为客户服务渠道的另一个原因是，它很容易与其他渠道和应用程序集成。将WhatsApp与其他平台集成的主要方式有三种。第一个是使用WhatsApp API将应用程序连接到您现有的系统。这是一个受欢迎的选择，因为它简单易用，即使对于不太精通技术的用户也是如此。将WhatsApp集成为商业功能的第二个选择是在您的平台上添加一个定制的WhatsApp小部件。最后，您可以在您的网站上集成一个弹出式表单来收集客户的WhatsApp号码。更好的员工体验(内部沟通) 许多公司并不仅仅将WhatsApp纳入他们的客户服务战略。把它作为一种内部沟通工具，为您的员工提供了一个保持联系的好机会。没有人喜欢在工作时收到大量的电子邮件。有时候，当您的电子邮件收件箱被成堆的信息淹没时，您可能很难区分同事之间的搞笑信息和严肃的商业事务。相比之下，WhatsApp允许您创建单独的群组，在那里您可以与同事来回交谈，而不会错过任何重要的客户互动。多种消息格式选项 WhatsApp允许您在信息中设置文本格式。这样您就可以在与客户的沟通中增加一点个性化。您可以在Android和iPhone上使用这个功能。 WhatsApp是客户支持的未来吗? 近年来，即时通讯平台已成为许多客户最喜欢的沟通渠道。由于其广泛的可用性，消息应用程序已成为许多企业客户支持工作的重要组成部分。 WhatsApp结合了客户沟通的许多关键方面，并让它在您的掌控之中。只要保持联系并提供个性化的服务，您就可以与客户建立真正的面对面的关系。最重要的是，由于自动消息等功能，消息应用程序允许快速回复。类似的功能有助于提高客户满意度和忠诚度，同时消除了客户支持遥不可及、难以处理的先入为主的观念。通过WhatsApp提供客户服务的好处是什么? 从我们之前在这篇博文中讨论的内容来看，很明显，我们认为WhatsApp是所有客户支持代理的宝贵资产。如果您还没有开始使用，让我们向您展示这个强大的工具可以为您的客户服务团队带来的一些好处。… <span class="learn-more"> 了解更多 <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-849500 post type-post status-publish format-standard has-post-thumbnail hentry category-reviews-cn category-blog"> <a href="https://www.live-agent.cn/blog/best-crm-software/" title="CRM软件" itemprop="url" hreflang="zh-hans" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/11/Best-CRM-software.svg"> <img style="opacity: 0; transition: opacity .5s;" data-src="https://www.live-agent.cn/wp/urlslab-download/cab1db03fa2f32db5df8f009d0bed88b/Best-CRM-software.svg" alt="CRM软件" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="36"> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>评论</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2021-11-25"> November 25, 2021 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-crm"> CRM软件 </h3> <p itemprop="abstract"> 如果您正在寻找一种提高客户满意度和整体体验的方法，CRM软件是您企业必须拥有的工具。在销售方面，它将帮助您实现您最疯狂的梦想。如果您是一个企业老板，您还没有使用客户关系管理技术，想增加销售的客户关系管理方式，这篇文章是为您准备的。除了增加销售额，为您的企业找到最好的CRM软件将从本质上帮助您连接和保持良好的客户关系。什么是客户关系管理软件? CRM是客户关系管理的缩写，它是一套用于管理客户关系的策略和程序。CRM软件是一种客户数据管理工具，可以帮助企业收集、组织和访问客户通信和配置文件。有了组织好的消费者详细信息，您可以有效地为您的客户提供出色的体验。为什么要在企业中使用CRM软件越来越多的企业如雨后春笋般涌现，竞争日益激烈。也就是说，不可否认的是，您的企业需要一个可靠的战略来实现最大的销售和保持联系，对吗? 这就是CRM软件派上用场的地方。以下是使用可靠的客户关系管理软件的一些主要优势: 1. 分析收集到的产品和服务信息专门为客户服务准备的在线数据库系统正在兴起。总的来说，这种增长说明了获得客户洞察力对任何业务的增长和成功是多么重要。客户关系管理软件保留了整个客户旅程的详细信息，并为改进您的业务战略提供了可操作的见解。它分析从客户那里收集的有关产品和服务的组织数据。使用存储的数据，您可以更多地了解客户对特定产品或服务的需求和偏好。客户关系管理软件使企业能够利用客户洞察来改进他们的产品和服务，并鼓励您的销售团队将其作为有用的工具。通过实时分析和详细的响应率数据，CRM软件为改进业务产品提供了可操作的见解，并跟踪整体绩效。 2. 更容易创造最佳的客户体验最好的客户管理主管说，积极的客户体验是任何渴望成功的企业或组织的基础。每个企业的主要关注点都是让他们的顾客满意，这样他们才能再次光顾。CRM的顺利保证了这一点! 有了客户资料的完整视图，更容易个性化和改善客户互动并增强他们的体验。CRM为您提供了一个统一的平台来创造最佳的客户体验。 3.允许您衡量客户满意度… <span class="learn-more"> 了解更多 <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-524174 post type-post status-publish format-standard has-post-thumbnail hentry category-reviews-cn category-blog"> <a href="https://www.live-agent.cn/blog/zuijia-wenti-ticket-xitong/" title="个最佳问题Ticket系统" itemprop="url" hreflang="zh-hans" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/11/20-best-trouble-ticket-system.svg"> <img style="opacity: 0; 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