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.smHelp-mdsGridPlusContainer-d89-0-2-222 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d89-0-2-222 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d89-0-2-222 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d89-0-2-222 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d89-0-2-222 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d89-0-2-222 { max-width: 1400px; }} .smHelp-mdsGridPlus-d95-0-2-223 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d95-0-2-223 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d95-0-2-223 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d95-0-2-223 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d95-0-2-223 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d95-0-2-223 { }} .smHelp-mdsGridPlusContainer-d101-0-2-231 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d101-0-2-231 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d101-0-2-231 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d101-0-2-231 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d101-0-2-231 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d101-0-2-231 { max-width: 1400px; }} .smHelp-mdsGridPlus-d107-0-2-232 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d107-0-2-232 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d107-0-2-232 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d107-0-2-232 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d107-0-2-232 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d107-0-2-232 { }} .smHelp-mdsGridPlusContainer-d113-0-2-240 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d113-0-2-240 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d113-0-2-240 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d113-0-2-240 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d113-0-2-240 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d113-0-2-240 { max-width: 1400px; }} .smHelp-mdsGridPlus-d119-0-2-241 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d119-0-2-241 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d119-0-2-241 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d119-0-2-241 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d119-0-2-241 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d119-0-2-241 { }} .smHelp-mdsGridPlusContainer-d125-0-2-249 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d125-0-2-249 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d125-0-2-249 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d125-0-2-249 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d125-0-2-249 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d125-0-2-249 { max-width: 1400px; }} .smHelp-mdsGridPlus-d131-0-2-250 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d131-0-2-250 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d131-0-2-250 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d131-0-2-250 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d131-0-2-250 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d131-0-2-250 { }} .smHelp-mdsGridPlusContainer-d137-0-2-256 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d137-0-2-256 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d137-0-2-256 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d137-0-2-256 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d137-0-2-256 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d137-0-2-256 { max-width: 1400px; }} .smHelp-mdsGridPlus-d143-0-2-257 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d143-0-2-257 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d143-0-2-257 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d143-0-2-257 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d143-0-2-257 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d143-0-2-257 { }} .smHelp-mdsGridPlusContainer-d149-0-2-265 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d149-0-2-265 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d149-0-2-265 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d149-0-2-265 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d149-0-2-265 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d149-0-2-265 { max-width: 1400px; }} .smHelp-mdsGridPlus-d155-0-2-266 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d155-0-2-266 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d155-0-2-266 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d155-0-2-266 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d155-0-2-266 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d155-0-2-266 { }} .smHelp-mdsGridPlusContainer-d161-0-2-274 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d161-0-2-274 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d161-0-2-274 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d161-0-2-274 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d161-0-2-274 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d161-0-2-274 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d167-0-2-275 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d167-0-2-275 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d167-0-2-275 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d167-0-2-275 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d167-0-2-275 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d167-0-2-275 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d173-0-2-314 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d173-0-2-314 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d173-0-2-314 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d173-0-2-314 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d173-0-2-314 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d173-0-2-314 { max-width: 1400px; }} .smHelp-mdsGridPlus-d179-0-2-315 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d179-0-2-315 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d179-0-2-315 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d179-0-2-315 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d179-0-2-315 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d179-0-2-315 { }} .smHelp-mdsGridPlusContainer-d185-0-2-322 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d185-0-2-322 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d185-0-2-322 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d185-0-2-322 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d185-0-2-322 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d185-0-2-322 { max-width: 1400px; }} .smHelp-mdsGridPlus-d191-0-2-323 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d191-0-2-323 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d191-0-2-323 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d191-0-2-323 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d191-0-2-323 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d191-0-2-323 { }} .smHelp-mdsGridPlusContainer-d197-0-2-425 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d197-0-2-425 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d197-0-2-425 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d197-0-2-425 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d197-0-2-425 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d197-0-2-425 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d203-0-2-426 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d203-0-2-426 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d203-0-2-426 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d203-0-2-426 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d203-0-2-426 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d203-0-2-426 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d209-0-2-451 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d209-0-2-451 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d209-0-2-451 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d209-0-2-451 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d209-0-2-451 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d209-0-2-451 { max-width: 1400px; }} .smHelp-mdsGridPlus-d215-0-2-452 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d215-0-2-452 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d215-0-2-452 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d215-0-2-452 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d215-0-2-452 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d215-0-2-452 { }} .smHelp-mdsGridPlusContainer-d221-0-2-458 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d221-0-2-458 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d221-0-2-458 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d221-0-2-458 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d221-0-2-458 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d221-0-2-458 { max-width: 1400px; }} .smHelp-mdsGridPlus-d227-0-2-459 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d227-0-2-459 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d227-0-2-459 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d227-0-2-459 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d227-0-2-459 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d227-0-2-459 { }} .smHelp-mdsGridPlusContainer-d233-0-2-467 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d233-0-2-467 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d233-0-2-467 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d233-0-2-467 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d233-0-2-467 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d233-0-2-467 { max-width: 1400px; }} .smHelp-mdsGridPlus-d239-0-2-468 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d239-0-2-468 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d239-0-2-468 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d239-0-2-468 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d239-0-2-468 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d239-0-2-468 { }} .smHelp-mdsGridPlusContainer-d245-0-2-476 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d245-0-2-476 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d245-0-2-476 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d245-0-2-476 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d245-0-2-476 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d245-0-2-476 { max-width: 1400px; }} .smHelp-mdsGridPlus-d251-0-2-477 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d251-0-2-477 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d251-0-2-477 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d251-0-2-477 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d251-0-2-477 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d251-0-2-477 { }} .smHelp-mdsGridPlusContainer-d257-0-2-483 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d257-0-2-483 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d257-0-2-483 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d257-0-2-483 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d257-0-2-483 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d257-0-2-483 { max-width: 1400px; }} .smHelp-mdsGridPlus-d263-0-2-484 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d263-0-2-484 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d263-0-2-484 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d263-0-2-484 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d263-0-2-484 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d263-0-2-484 { }} .smHelp-mdsGridPlusContainer-d269-0-2-492 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d269-0-2-492 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d269-0-2-492 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d269-0-2-492 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d269-0-2-492 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d269-0-2-492 { max-width: 1400px; }} .smHelp-mdsGridPlus-d275-0-2-493 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d275-0-2-493 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d275-0-2-493 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d275-0-2-493 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d275-0-2-493 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d275-0-2-493 { }} .smHelp-mdsGridPlusContainer-d281-0-2-501 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d281-0-2-501 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d281-0-2-501 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d281-0-2-501 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d281-0-2-501 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d281-0-2-501 { max-width: 1400px; }} .smHelp-mdsGridPlus-d287-0-2-502 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d287-0-2-502 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d287-0-2-502 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d287-0-2-502 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d287-0-2-502 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d287-0-2-502 { }} .smHelp-mdsGridPlusContainer-d293-0-2-510 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d293-0-2-510 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d293-0-2-510 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d293-0-2-510 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d293-0-2-510 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d293-0-2-510 { max-width: 1400px; }} .smHelp-mdsGridPlus-d299-0-2-511 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d299-0-2-511 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d299-0-2-511 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d299-0-2-511 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d299-0-2-511 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d299-0-2-511 { }} .smHelp-mdsGridPlusContainer-d305-0-2-523 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d305-0-2-523 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d305-0-2-523 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d305-0-2-523 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d305-0-2-523 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d305-0-2-523 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d311-0-2-524 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d311-0-2-524 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d311-0-2-524 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d311-0-2-524 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d311-0-2-524 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d311-0-2-524 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d317-0-2-544 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d317-0-2-544 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d317-0-2-544 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d317-0-2-544 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d317-0-2-544 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d317-0-2-544 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d323-0-2-545 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d323-0-2-545 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d323-0-2-545 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d323-0-2-545 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d323-0-2-545 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d323-0-2-545 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d329-0-2-721 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d329-0-2-721 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d329-0-2-721 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d329-0-2-721 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d329-0-2-721 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d329-0-2-721 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d335-0-2-722 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d335-0-2-722 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d335-0-2-722 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d335-0-2-722 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d335-0-2-722 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d335-0-2-722 { margin-left: -12px; margin-right: -12px; }} .smHelp-addFlex-0-2-36 { } .smHelp-addFlex-d0-0-2-37 { display: flex; align-items: center; justify-content: space-between; } .smHelp-addFlex-d1-0-2-104 { } .smHelp-addFlex-d2-0-2-171 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d3-0-2-182 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d4-0-2-190 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d5-0-2-199 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d6-0-2-214 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d7-0-2-221 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d8-0-2-230 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d9-0-2-239 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d10-0-2-248 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d11-0-2-255 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d12-0-2-264 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d13-0-2-273 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d14-0-2-313 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d15-0-2-321 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d16-0-2-424 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d17-0-2-450 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d18-0-2-457 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d19-0-2-466 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d20-0-2-475 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d21-0-2-482 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d22-0-2-491 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d23-0-2-500 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d24-0-2-509 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d25-0-2-522 { display: flex; justify-content: center; } .smHelp-addFlex-d26-0-2-543 { } .smHelp-addFlex-d27-0-2-720 { } .smHelp-mdsGridPlusItem-0-2-44 { flex-grow: 1; max-width: 100%; box-sizing: border-box; flex-basis: 0; }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-0-2-44 { }} .smHelp-mdsGridPlusItem-d0-0-2-45 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 1; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; order: 1; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 25%; max-width: 25%; order: 3; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }} .smHelp-mdsGridPlusItem-d6-0-2-49 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; order: 2; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; order: 1; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }} .smHelp-mdsGridPlusItem-d12-0-2-84 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 100%; max-width: 100%; order: 3; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 50%; max-width: 50%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }} .smHelp-mdsGridPlusItem-d18-0-2-108 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 25%; max-width: 25%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d24-0-2-121 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 75%; max-width: 75%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d30-0-2-175 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d30-0-2-175 { }} .smHelp-mdsGridPlusItem-d36-0-2-186 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d36-0-2-186 { }} .smHelp-mdsGridPlusItem-d42-0-2-194 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d42-0-2-194 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d42-0-2-194 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d42-0-2-194 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d42-0-2-194 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d42-0-2-194 { }} .smHelp-mdsGridPlusItem-d48-0-2-203 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d48-0-2-203 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d48-0-2-203 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d48-0-2-203 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d48-0-2-203 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d48-0-2-203 { }} .smHelp-mdsGridPlusItem-d54-0-2-218 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d54-0-2-218 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d54-0-2-218 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d54-0-2-218 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d54-0-2-218 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d54-0-2-218 { }} .smHelp-mdsGridPlusItem-d60-0-2-225 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d60-0-2-225 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d60-0-2-225 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d60-0-2-225 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d60-0-2-225 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d60-0-2-225 { }} .smHelp-mdsGridPlusItem-d66-0-2-234 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d66-0-2-234 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d66-0-2-234 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d66-0-2-234 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d66-0-2-234 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d66-0-2-234 { }} .smHelp-mdsGridPlusItem-d72-0-2-243 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d72-0-2-243 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d72-0-2-243 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d72-0-2-243 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d72-0-2-243 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d72-0-2-243 { }} .smHelp-mdsGridPlusItem-d78-0-2-252 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d78-0-2-252 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d78-0-2-252 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d78-0-2-252 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d78-0-2-252 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d78-0-2-252 { }} .smHelp-mdsGridPlusItem-d84-0-2-259 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d84-0-2-259 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d84-0-2-259 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d84-0-2-259 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d84-0-2-259 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d84-0-2-259 { }} .smHelp-mdsGridPlusItem-d90-0-2-268 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d90-0-2-268 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d90-0-2-268 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d90-0-2-268 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d90-0-2-268 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d90-0-2-268 { }} .smHelp-mdsGridPlusItem-d96-0-2-277 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d96-0-2-277 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d96-0-2-277 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d96-0-2-277 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d96-0-2-277 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d96-0-2-277 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d102-0-2-317 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d102-0-2-317 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d102-0-2-317 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d102-0-2-317 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d102-0-2-317 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d102-0-2-317 { }} .smHelp-mdsGridPlusItem-d108-0-2-325 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d108-0-2-325 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d108-0-2-325 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d108-0-2-325 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d108-0-2-325 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d108-0-2-325 { }} .smHelp-mdsGridPlusItem-d114-0-2-428 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d114-0-2-428 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d114-0-2-428 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d114-0-2-428 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d114-0-2-428 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d114-0-2-428 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d120-0-2-454 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d120-0-2-454 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { 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}}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d162-0-2-513 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d162-0-2-513 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d162-0-2-513 { }} .smHelp-mdsGridPlusItem-d168-0-2-526 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d168-0-2-526 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d168-0-2-526 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d168-0-2-526 { flex: 0 0 50%; max-width: 50%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d168-0-2-526 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d168-0-2-526 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d174-0-2-530 { }@media (min-width: 0px) { 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{ flex: 0 0 50%; max-width: 50%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d180-0-2-534 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d180-0-2-534 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d186-0-2-538 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d186-0-2-538 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d186-0-2-538 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d186-0-2-538 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d186-0-2-538 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d186-0-2-538 { flex: 0 0 16.666666666666664%; 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padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d204-0-2-605 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; order: 4; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d204-0-2-605 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; order: 3; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d204-0-2-605 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 4; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d210-0-2-659 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d210-0-2-659 { flex: 0 0 50%; max-width: 50%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d210-0-2-659 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d210-0-2-659 { order: 2; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d210-0-2-659 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; order: 4; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d210-0-2-659 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; order: 1; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d216-0-2-661 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d216-0-2-661 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d216-0-2-661 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d216-0-2-661 { flex: 0 0 50%; max-width: 50%; order: 5; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d216-0-2-661 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 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cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d20-0-2-678 { color: #73747A; } .smHelp-smLinkHover-d20-0-2-678:hover, .smHelp-smLinkHover-d20-0-2-678:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d21-0-2-684 { color: #73747A; } .smHelp-smLinkHover-d21-0-2-684:hover, .smHelp-smLinkHover-d21-0-2-684:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d22-0-2-696 { color: #73747A; } .smHelp-smLinkHover-d22-0-2-696:hover, .smHelp-smLinkHover-d22-0-2-696:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d23-0-2-702 { color: #73747A; } .smHelp-smLinkHover-d23-0-2-702:hover, .smHelp-smLinkHover-d23-0-2-702:focus { color: #1E2124; cursor: pointer; text-decoration: none; } .smHelp-smLinkHover-d24-0-2-708 { color: #73747A; } .smHelp-smLinkHover-d24-0-2-708:hover, .smHelp-smLinkHover-d24-0-2-708:focus { color: #1E2124; cursor: pointer; text-decoration: none; } 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display: flex; align-items: center; flex-direction: column; justify-content: center; } .smHelp-footer-0-2-539 { padding-bottom: 24px; background-color: #F7F7F7; }@media only screen and (min-width: 0px) { .smHelp-footer-0-2-539 { padding-left: 16px; }}@media only screen and (min-width: 576px) { .smHelp-footer-0-2-539 { padding-left: 0; }} .smHelp-linkList-0-2-540 { padding: 0; } .smHelp-header-0-2-541 { color: #1E2124; margin-top: 24px; font-weight: 500; } .smHelp-bottomRow-0-2-542 { color: #73747A; font-size: 14px; margin-top: 24px; }@media only screen and (min-width: 768px) { .smHelp-bottomRow-0-2-542 { margin-top: 40px; }}@media only screen and (min-width: 1200px) { .smHelp-bottomRow-0-2-542 { margin-top: 64px; }} .smHelp-bottomRow-0-2-542 svg { margin-top: 24px; }@media only screen and (min-width: 768px) { .smHelp-bottomRow-0-2-542 svg { margin-top: 0; }} .wrenchTypography-0-2-113 { } .wrenchTypography-d0-0-2-114 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 400; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d0-0-2-114 > strong, .wrenchTypography-d0-0-2-114 > b { font-weight: 500; } .wrenchTypography-d1-0-2-351 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d1-0-2-351 > strong, .wrenchTypography-d1-0-2-351 > b { font-weight: 500; } .wrenchTypography-d2-0-2-371 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d2-0-2-371 > strong, .wrenchTypography-d2-0-2-371 > b { font-weight: 500; } .wrenchTypography-d3-0-2-393 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d3-0-2-393 > strong, .wrenchTypography-d3-0-2-393 > b { font-weight: 500; } .wrenchTypography-d4-0-2-415 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d4-0-2-415 > strong, .wrenchTypography-d4-0-2-415 > b { font-weight: 500; } .wrenchFade-0-2-67 { } .smHelp-enter-0-2-68 { opacity: 0; } .smHelp-enterActive-0-2-69 { opacity: 1; } .smHelp-exit-0-2-70 { opacity: 1; } .smHelp-exitActive-0-2-71 { opacity: 0; } .smHelp-entering-0-2-72 { } .smHelp-entered-0-2-73 { } .smHelp-exiting-0-2-74 { } .smHelp-exited-0-2-75 { } .smHelp-unmounted-0-2-76 { } .smHelp-wrenchFade-d0-0-2-77 { } .smHelp-wrenchFade-d0-0-2-77.smHelp-entering-0-2-72, .smHelp-wrenchFade-d0-0-2-77.smHelp-exiting-0-2-74 { transition: opacity 100ms linear; } .smHelp-wrenchFade-d0-0-2-77.smHelp-enterActive-0-2-69 { transition: opacity 100ms linear; } .smHelp-wrenchFade-d0-0-2-77.smHelp-exitActive-0-2-71 { transition: opacity 100ms 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.wrenchListAffordance-d3-0-2-344 { color: #6B787F; display: flex; padding: 0 32px 0 0; align-items: center; } .wrenchListAffordance-d3-0-2-344 > * { transition: transform 150ms cubic-bezier(.2, 0, .1, 1); } .wrenchListLabel-d4-0-2-345 { padding: 0 24px; flex-grow: 1; font-size: 14px; min-width: 0; line-height: 1.25; } a .wrenchListLabel-d4-0-2-345 { color: #333E48; } .wrenchPaneHide-d5-0-2-346 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; word-wrap: normal; white-space: nowrap; } .wrenchListItem-d6-0-2-361 { margin: 0; display: flex; padding: 0; position: relative; font-size: 16px; background: none; box-sizing: border-box; list-style: none; min-height: 48px; align-items: center; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; justify-content: space-between; -webkit-font-smoothing: antialiased; } a.wrenchListItem-d6-0-2-361 { text-decoration: none; } .wrenchListItem-d6-0-2-361:hover, .wrenchListItem-d6-0-2-361:focus, .wrenchListItem-d6-0-2-361:active { cursor: pointer; } [class^="wrenchList-"] .wrenchListItem-d6-0-2-361 { } [class^="wrenchList-"] .wrenchListItem-d6-0-2-361:before { } .wrenchListAddon-d7-0-2-362 { color: #333E48; display: flex; padding: 0 16px 0 24px; align-items: center; } .wrenchListAddonOnRight-d8-0-2-363 { color: #D0D2D3; padding-left: 0; padding-right: 32px; } .wrenchListAffordance-d9-0-2-364 { color: #6B787F; display: flex; padding: 0 32px 0 0; align-items: center; } .wrenchListAffordance-d9-0-2-364 > * { transition: transform 150ms cubic-bezier(.2, 0, .1, 1); } .wrenchListLabel-d10-0-2-365 { padding: 0 24px; flex-grow: 1; font-size: 14px; min-width: 0; line-height: 1.25; } a .wrenchListLabel-d10-0-2-365 { color: #333E48; } .wrenchPaneHide-d11-0-2-366 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; word-wrap: normal; white-space: nowrap; } .wrenchListItem-d12-0-2-383 { margin: 0; display: flex; padding: 0; position: relative; font-size: 16px; background: none; box-sizing: border-box; list-style: none; min-height: 48px; align-items: center; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; justify-content: space-between; -webkit-font-smoothing: antialiased; } a.wrenchListItem-d12-0-2-383 { text-decoration: none; } .wrenchListItem-d12-0-2-383:hover, .wrenchListItem-d12-0-2-383:focus, .wrenchListItem-d12-0-2-383:active { cursor: pointer; } [class^="wrenchList-"] .wrenchListItem-d12-0-2-383 { } [class^="wrenchList-"] .wrenchListItem-d12-0-2-383:before { } .wrenchListAddon-d13-0-2-384 { color: #333E48; display: flex; padding: 0 16px 0 24px; align-items: center; } .wrenchListAddonOnRight-d14-0-2-385 { color: #D0D2D3; padding-left: 0; padding-right: 32px; } .wrenchListAffordance-d15-0-2-386 { color: #6B787F; display: flex; padding: 0 32px 0 0; align-items: center; } .wrenchListAffordance-d15-0-2-386 > * { transition: transform 150ms cubic-bezier(.2, 0, .1, 1); } .wrenchListLabel-d16-0-2-387 { padding: 0 24px; flex-grow: 1; font-size: 14px; min-width: 0; line-height: 1.25; } a .wrenchListLabel-d16-0-2-387 { color: #333E48; } .wrenchPaneHide-d17-0-2-388 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; word-wrap: normal; white-space: nowrap; } .wrenchListItem-d18-0-2-405 { margin: 0; display: flex; padding: 0; position: relative; font-size: 16px; background: none; box-sizing: border-box; list-style: none; min-height: 48px; align-items: center; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; justify-content: space-between; -webkit-font-smoothing: antialiased; } a.wrenchListItem-d18-0-2-405 { text-decoration: none; } .wrenchListItem-d18-0-2-405:hover, .wrenchListItem-d18-0-2-405:focus, .wrenchListItem-d18-0-2-405:active { cursor: pointer; } [class^="wrenchList-"] .wrenchListItem-d18-0-2-405 { } [class^="wrenchList-"] .wrenchListItem-d18-0-2-405:before { } .wrenchListAddon-d19-0-2-406 { color: #333E48; display: flex; padding: 0 16px 0 24px; align-items: center; } .wrenchListAddonOnRight-d20-0-2-407 { color: #D0D2D3; padding-left: 0; padding-right: 32px; } .wrenchListAffordance-d21-0-2-408 { color: #6B787F; display: flex; padding: 0 32px 0 0; align-items: center; } .wrenchListAffordance-d21-0-2-408 > * { transition: transform 150ms cubic-bezier(.2, 0, .1, 1); } .wrenchListLabel-d22-0-2-409 { padding: 0 24px; flex-grow: 1; font-size: 14px; min-width: 0; line-height: 1.25; } a .wrenchListLabel-d22-0-2-409 { color: #333E48; } .wrenchPaneHide-d23-0-2-410 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; word-wrap: normal; white-space: nowrap; } .wrenchList-0-2-332 { } .wrenchList-d0-0-2-333 { margin: 0; display: block; padding: 0; box-sizing: border-box; list-style: none; } .wrenchMenuContainer-0-2-55 { } .wrenchMenu-0-2-56 { } .wrenchMenuBody-0-2-57 { } .wrenchMenuContainer-d0-0-2-58 { display: inline-block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d1-0-2-59 { top: 100%; left: 0; color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d2-0-2-60 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .wrenchMenuContainer-d3-0-2-85 { display: block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d4-0-2-86 { color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: none; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d5-0-2-87 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .wrenchMenuContainer-d6-0-2-564 { display: inline-block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d7-0-2-565 { top: auto; left: 0; color: #333E48; bottom: 100%; display: block; outline: none; z-index: 999; position: absolute; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d8-0-2-566 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .smHelp-hamburgerMenuButton-0-2-17 { cursor: pointer; margin-left: -16px; } .smHelp-hamburgerMenuButton-0-2-17 > button { color: #1E2124; } .smHelp-hamburgerMenuButtonAuth-0-2-18 > button { color: #FFFFFF; } .smHelp-headerContainer-0-2-19 { width: 100%; height: 48px; background-color: #00BF6F; }@media only screen and (min-width: 992px) { .smHelp-headerContainer-0-2-19 { padding-bottom: 0; }} .smHelp-mobileTabletHeaderHeight-0-2-20 { height: 96px; } .smHelp-headerContainerAuth-0-2-21 { color: #FFFFFF; background-color: #1E2124; } .smHelp-headerIcon-0-2-22 { margin-right: 12px; } .smHelp-homePageHeading-0-2-23 { margin-bottom: 16px; }@media only screen and (min-width: 992px) { .smHelp-homePageHeadingAndText-0-2-24 { margin-top: 64px; }} .smHelp-labelContent-0-2-25 { width: 140px; } .smHelp-loginButton-0-2-26 { border: 1px solid #1E2124; }@media only screen and (min-width: 992px) { .smHelp-logo-0-2-27 { justify-content: flex-start; } .smHelp-logo-0-2-27 svg { margin: 0 4px 0 0; }} .smHelp-menuTrigger-0-2-28 { color: #FFFFFF; cursor: pointer; } .smHelp-mobileMenuHeading-0-2-29 { margin-left: 8px; margin-bottom: 12px; } .smHelp-productText-0-2-30 { margin-left: 12px; } .smHelp-productTextError-0-2-31 { margin-left: 12px; margin-bottom: 32px; } .smHelp-searchInput-0-2-32 { width: 100%; padding-bottom: 0; background-color: #FFFFFF; } .smHelp-searchInputMedia-0-2-33 { padding: 0; }@media only screen and (min-width: 576px) { .smHelp-searchInputMedia-0-2-33 { padding: 0; }}@media only screen and (min-width: 992px) { .smHelp-searchInputMedia-0-2-33 { margin-bottom: 0; }} .smHelp-stickyHeader-0-2-34 { top: 0; z-index: 1; position: sticky; } .smHelp-pageClass-0-2-1 { min-height: 100vh; overflow-x: hidden; } .smHelp-productsAlignment-0-2-2 { margin-top: 24px; } .smHelp-articleHeading-0-2-3 { margin: 16px 0; } .smHelp-articleTitle-0-2-4 { margin: 0; } .smHelp-content-0-2-5 { margin-bottom: 32px; }@media only screen and (min-width: 992px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 32px; }}@media only screen and (min-width: 0px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 24px; }} .smHelp-articleWrapper-0-2-7 { padding-left: 16px; padding-right: 16px; }@media only screen and (min-width: 576px) { .smHelp-articleWrapper-0-2-7 { padding-left: 0; padding-right: 0; }} .smHelp-mainArticleContainer-0-2-8 { margin-bottom: 32px; }@media only screen and (min-width: 768px) { .smHelp-mainArticleContainer-0-2-8 { margin-left: 24px; margin-bottom: 24px; }} .smHelp-contactHeading-0-2-9 { margin-top: 16px; } .smHelp-searchContainer-0-2-10 { width: 100%; margin-top: 32px; margin-bottom: 80px; } .smHelp-searchContainer-0-2-10 > span { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] em { font-style: normal; font-weight: 600; } .smHelp-searchHeroContainer-0-2-11 { position: relative; } .smHelp-searchDecorationIcon-0-2-12 { top: -32px; right: -32px; z-index: -1; position: absolute; } .smHelp-searchHeroWrapper-0-2-13 { position: relative; } .wrenchButton-0-2-326 { } .wrenchButtonLoading-0-2-327 { } .wrenchButtonNewTab-0-2-328 { } .wrenchButton-d0-0-2-329 { color: #6B787F; border: 1px solid transparent; cursor: pointer; display: inline-flex; padding: 0 12px; position: relative; font-size: 14px; box-shadow: none; box-sizing: border-box; min-height: 32px; transition: color 0.4s, border-color 0.4s, background-color 0.4s, box-shadow 0.4s; align-items: center; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; border-color: transparent; border-radius: 4px; justify-content: center; text-decoration: none; background-color: transparent; -webkit-font-smoothing: antialiased; } .wrenchButton-d0-0-2-329:hover, .wrenchButton-d0-0-2-329:focus { transition: none; border-color: #EDEEEE; text-decoration: none; background-color: #EDEEEE; } .wrenchButton-d0-0-2-329:active { outline: none; transition: none; } .wrenchButton-d0-0-2-329[disabled], .wrenchButton-d0-0-2-329[aria-disabled="true"] { opacity: 0.4; pointer-events: none; } .wrenchButtonLoading-d1-0-2-330 { display: flex; position: absolute; } .wrenchButtonNewTab-d2-0-2-331 { display: flex; padding-left: 8px; } .wrenchPane-0-2-353 { } .wrenchPaneBody-0-2-354 { } .wrenchPane-d0-0-2-355 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; font-size: 16px; word-wrap: normal; background: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; -webkit-font-smoothing: antialiased; } .wrenchPaneBody-d1-0-2-356 { padding: 24px; } .wrenchPane-d2-0-2-373 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; font-size: 16px; word-wrap: normal; background: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; -webkit-font-smoothing: antialiased; } .wrenchPaneBody-d3-0-2-374 { padding: 24px; } .wrenchPane-d4-0-2-395 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; font-size: 16px; word-wrap: normal; background: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; -webkit-font-smoothing: antialiased; } .wrenchPaneBody-d5-0-2-396 { padding: 24px; } .wrenchPane-d6-0-2-417 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; font-size: 16px; word-wrap: normal; background: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; -webkit-font-smoothing: antialiased; } .wrenchPaneBody-d7-0-2-418 { padding: 24px; } .wrenchBanner-0-2-278 { } .wrenchBannerBody-0-2-279 { } .wrenchBannerActions-0-2-280 { } .wrenchBannerIcon-0-2-281 { } .wrenchBanner-d0-0-2-282 { color: #333E48; border: 1px solid #2DCCD3; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d1-0-2-283 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d2-0-2-284 { padding: 16px 0 0; } .wrenchBannerIcon-d3-0-2-285 { display: flex; margin-top: 2px; } .wrenchBanner-d4-0-2-429 { color: #333E48; border: 1px solid #F05B24; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d5-0-2-430 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d6-0-2-431 { padding: 16px 0 0; } .wrenchBannerIcon-d7-0-2-432 { display: flex; margin-top: 2px; } .smHelp-mdsBanner-0-2-269 { } .smHelp-mdsBanner-0-2-269 span { font-size: 18px; } .smHelp-mdsBannerWrapper-0-2-270 { } .smHelp-mdsWhitelabelBannerBorder-0-2-271 { } .smHelp-mdsWhitelabelBannerBorder-0-2-271 > div > div { border-color: #1E2124; } .smHelp-mdsBannerWrapper-d0-0-2-272 { margin: 32px 0 0 0; } .smHelp-mdsBannerWrapper-d1-0-2-423 { margin: 32px 0 0 0; } .wrenchInput-0-2-95 { } .wrenchInput-d0-0-2-96 { color: #333E48; width: 100%; border: 1px solid #D0D2D3; height: 32px; margin: 0; outline: none; padding: 0 8px; font-size: 16px; appearance: none; box-shadow: none; box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; line-height: 1.5; border-radius: 4px; background-color: #FFFFFF; -webkit-font-smoothing: antialiased; } .wrenchInput-d0-0-2-96:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInput-d0-0-2-96:focus { transition: border-color 100ms; border-color: #333E48; } .wrenchSelectMenuContainer-0-2-552 { } .wrenchSelectMenu-0-2-553 { } .wrenchSelectMenuSelectedItem-0-2-554 { } .wrenchSelectMenuNonSelectedItemLeft-0-2-555 { } .wrenchSelectMenuAffordance-0-2-556 { } .wrenchSelectMenuAddOn-0-2-557 { } .wrenchSelectMenuContainer-d0-0-2-558 { color: #333E48; border: 1px solid #D0D2D3; cursor: pointer; height: 40px; display: inline-block; position: relative; flex-grow: 1; font-size: 16px; max-width: 100%; box-sizing: border-box; border-radius: 4px; background-color: #FFFFFF; } .wrenchSelectMenuContainer-d0-0-2-558:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: all 100ms; border-color: #6B787F; } .wrenchSelectMenuContainer-d0-0-2-558:focus, .wrenchSelectMenuContainer-d0-0-2-558:focus-within { outline: 0; transition: border-color 100ms; border-color: #333E48; } .wrenchSelectMenuContainer-d0-0-2-558 > span { width: 100%; position: initial; flex-grow: 1; } .wrenchSelectMenuContainer-d0-0-2-558 > span > [role="listbox"] [role="option"] > span { pointer-events: none; } .wrenchSelectMenuContainer-d0-0-2-558 > span > [role="listbox"] [role="option"] > div { pointer-events: none; } .wrenchSelectMenuContainer-d0-0-2-558 > span > [role="listbox"] [role="option"] > span > svg { margin-right: 8px; } .wrenchSelectMenuContainer-d0-0-2-558 > span > div > [role="listbox"] { max-width: none; margin-top: 1px; } .wrenchSelectMenu-d1-0-2-559 { width: 100%; cursor: pointer; height: 40px; margin: 0; display: flex; padding: 0 48px 0 16px; font-size: 16px; box-sizing: border-box; list-style: none; align-items: center; } .wrenchSelectMenuSelectedItem-d2-0-2-560 { overflow: hidden; white-space: nowrap; text-overflow: ellipsis; } .wrenchSelectMenuSelectedItem-d2-0-2-560 > svg { margin-right: 8px; } .wrenchSelectMenuNonSelectedItemLeft-d3-0-2-561 { width: 16px; height: 16px; } .wrenchSelectMenuAffordance-d4-0-2-562 { top: 50%; right: 16px; width: 1em; height: 1em; position: absolute; transform: translateY(-0.75em); pointer-events: none; } .wrenchSelectMenuAffordance-d4-0-2-562 > svg { fill: #333E48; } .wrenchSelectMenuAddOn-d5-0-2-563 { top: 50%; left: 16px; margin: 0; padding: 0; position: absolute; transform: translateY(-0.75em); box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; padding-right: 12px; pointer-events: none; } .smHelp-addonClassName-0-2-204 { } .smHelp-list-0-2-205 { } .smHelp-listStyles-0-2-206 { } .smHelp-listMdMediaQuery-0-2-207 { margin-top: 24px; margin-bottom: 24px; } .smHelp-listTypography-0-2-208 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-listTypography-0-2-208 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-listTypography-0-2-208 { font-size: 18px; font-weight: 400; line-height: 32px; letter-spacing: normal; }} .smHelp-listWrapper-0-2-209 { } .smHelp-addonClassName-d0-0-2-210 { } .smHelp-list-d1-0-2-211 { val: stepCounter 1; text-align: unset; } .smHelp-list-d1-0-2-211 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } 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576px) { .smHelp-relatedArticlesHeader-0-2-516 { margin-bottom: 16px; }} .smHelp-relatedArticlesCard-0-2-517 { flex-grow: 1; box-shadow: 0 6px 8px 0px rgba(51, 62, 72, .1); margin-top: 24px; min-height: 92px; } .smHelp-relatedArticlesCard-0-2-517:hover { transform: scale(1.02); box-shadow: 0 6px 8px 0px undefined; }@media only screen and (min-width: 576px) { .smHelp-relatedArticlesCard-0-2-517 { min-height: 148px; }} .smHelp-articleLink-0-2-518 { height: 100%; display: block; padding: 12px 24px; font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 576px) { .smHelp-articleLink-0-2-518 { padding: 32px 24px; }}</style> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'environment': "prod", }); window.dataLayer.push({"OnetrustActiveGroups":",C0001,"}); </script> <script> function OptanonWrapper() { } </script> </head> <body class="mds-locale--es-LA"> <div id="root"><div class="smHelp-addFlex-0-2-14 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2.25768l-.0133.0187 1.5682 1.1372c.2468-.3835.4527-.7955.614-1.2284.7073.2986 1.5122.1124 2.0428-.4727.5306-.58505.6837-1.45513.3885-2.20828-.2952-.75316-.9812-1.2428-1.7411-1.24275zm-12.25306 2.63155c-.30793 0-.55756-.2685-.55756-.5997 0-.33121.24963-.59971.55756-.59971.11139.0005.22014.03658.31244.10365.00467.31492.02452.62936.05947.94207-.10222.09874-.23472.15343-.37211.15358zm12.28966 0c-.1373-.00024-.2697-.05496-.3719-.15369.0349-.31271.0548-.62715.0594-.94207.1708-.12497.3919-.13791.5743-.0336s.2961.3087.2953.5309c.0001.15891-.0587.3113-.1633.42355-.1045.11225-.2463.17515-.3941.1748z" fill="white" fill-rule="evenodd"></path></svg></a><div class="wrenchBox-0-2-53 wrenchBox-d0-0-2-54 wrenchSpacing-0-2-51 wrenchSpacing-d0-0-2-52"><span class="wrenchMenuContainer-0-2-55 wrenchMenuContainer-d0-0-2-58" tabindex="-1"><span class="smHelp-menuTrigger-0-2-28 wrenchBox-0-2-53 wrenchBox-d1-0-2-62 wrenchSpacing-0-2-51 wrenchSpacing-d1-0-2-61" aria-haspopup="menu" 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class="wrenchInputGroupAddon-0-2-90 wrenchInputGroupAddon-d0-0-2-91"><div class="wrenchBox-0-2-53 wrenchBox-d3-0-2-93 wrenchSpacing-0-2-51 wrenchSpacing-d3-0-2-92"><svg class="wrenchIcons-0-2-65 wrenchIcons-d1-0-2-94" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Search" role="img"><g><path d="M6.5 0C10.09 0 13 2.912 13 6.503a6.477 6.477 0 0 1-1.404 4.037l4.183 4.18a.75.75 0 0 1-1.06 1.061l-4.183-4.18A6.502 6.502 0 0 1 0 6.503 6.502 6.502 0 0 1 6.5 0zm0 1.5c-2.761 0-5 2.24-5 5.003a5.001 5.001 0 1 0 10 0 5.001 5.001 0 0 0-5-5.002z"></path></g></svg></div></div><input class="wrenchInput-0-2-95 wrenchInput-d0-0-2-96" id="HelpCenter__SearchInput" type="text" placeholder="Cómo buscar una encuesta" autoComplete="off" value=""/></div><div class="wrenchMenu-0-2-56 wrenchMenu-d4-0-2-86"></div></span></div></div></div></div></div></div><div class="smHelp-articleWrapper-0-2-7"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d17-0-2-105"><div 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class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d6-0-2-138 wrenchSpacing-0-2-51 wrenchSpacing-d6-0-2-137"><svg class="wrenchIcons-0-2-65 wrenchIcons-d3-0-2-139" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d6-0-2-140 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d7-0-2-142 wrenchSpacing-0-2-51 wrenchSpacing-d7-0-2-141"><svg class="wrenchIcons-0-2-65 wrenchIcons-d4-0-2-143" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d3-0-2-145 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d1-0-2-144" href="/es-la/surveymonkey/account/" target="_self">Tu cuenta</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d8-0-2-147 wrenchSpacing-0-2-51 wrenchSpacing-d8-0-2-146"><svg class="wrenchIcons-0-2-65 wrenchIcons-d5-0-2-148" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d7-0-2-149 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d9-0-2-151 wrenchSpacing-0-2-51 wrenchSpacing-d9-0-2-150"><svg class="wrenchIcons-0-2-65 wrenchIcons-d6-0-2-152" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d6-0-2-154 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d2-0-2-153" href="/es-la/surveymonkey/account/" target="_self">Inicio de sesión y contraseña</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d10-0-2-156 wrenchSpacing-0-2-51 wrenchSpacing-d10-0-2-155"><svg class="wrenchIcons-0-2-65 wrenchIcons-d7-0-2-157" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><p class="smHelp-background-0-2-158 smHelp-background-d0-0-2-161 smHelp-dropCap-0-2-159 smHelp-dropCap-d3-0-2-162 smHelp-paragraph-0-2-160 smHelp-paragraph-d4-0-2-163 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d0-0-2-165 smHelp-lastLinkText-0-2-123">Cómo iniciar sesión en tu cuenta</p></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d29-0-2-172" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d35-0-2-173 smHelp-addFlex-0-2-36 smHelp-addFlex-d2-0-2-171"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d30-0-2-175 smHelp-addFlex-0-2-42 smHelp-addFlex-d5-0-2-174"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d0-0-2-169 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d1-0-2-170 smHelp-articleHeading-0-2-3" id=""><h5><div class="wrenchBox-0-2-53 wrenchBox-d11-0-2-177 wrenchSpacing-0-2-51 wrenchSpacing-d11-0-2-176"><div class="wrenchBox-0-2-53 wrenchBox-d12-0-2-179 wrenchSpacing-0-2-51 wrenchSpacing-d12-0-2-178"><svg class="" height="16" viewBox="0 0 22 22" width="16"><rect fill="#00BF6F" height="22" rx="4" width="22"></rect><path clip-rule="evenodd" d="m17.2153 10.3974c-.1495 0-.2974.0247-.4469.0495-.57-2.23193-2.3797-3.91724-4.6363-4.31471-.0984-.0247-.1985-.0247-.2973-.04941.0247-.5453.0494-1.19071.8673-1.76071l-.1495-.32207s-1.5865.49588-1.7607 1.85912c-.0737-.37106-.81796-.84265-1.19072-.91806l-.17424.29736c.32206.19852.54529.5453.59476.91806-2.28135.39747-4.09147 2.08277-4.66105 4.31462-1.01647-.2479-2.05807.3711-2.30601 1.388-.24794 1.0164.37106 2.0581 1.38795 2.306.39747.0984.79324.0737 1.166-.0737.17424.3975.37105.7932.61899 1.14l1.58647-1.0659-.0247-.0247c-.44689-.619-.69483-1.3632-.71954-2.1071-.04942-.8673.17424-1.736.71954-2.23183 1.14001-.96748 2.37975-.52059 3.17295.39743h.1985c.7685-.94273 2.0087-1.3632 3.173-.39743.5452.49583.7685 1.36323.7195 2.23183-.0247.7686-.2727 1.4881-.7195 2.1071l-.0248.0247 1.5865 1.0659c.248-.3463.4469-.7438.619-1.14.9675.371 2.0828-.0984 2.4555-1.0659.3728-.9675-.0984-2.0828-1.0658-2.4555-.2233-.1231-.4712-.1743-.6949-.1743l.0052.0017zm-12.34925 2.4803c-.29736-.0247-.5453-.2727-.52059-.5947.02471-.2974.24794-.5206.52059-.5453.12311 0 .22323.0247.32206.0984 0 .2973.02471.5947.04942.8933-.09841.0984-.22323.1496-.37106.1496v-.0017zm12.37395 0c-.1495 0-.2726-.0494-.371-.1496.0247-.2973.0494-.5947.0494-.8933.2479-.1742.5947-.0984.7685.1495.0737.0984.0984.1986.0984.3221.0247.3221-.2479.57-.5453.57z" fill="#FFFFFF" fill-rule="evenodd"></path></svg></div>SurveyMonkey</div></h5></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d41-0-2-183" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d47-0-2-184 smHelp-addFlex-0-2-36 smHelp-addFlex-d3-0-2-182"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d36-0-2-186 smHelp-addFlex-0-2-42 smHelp-addFlex-d6-0-2-185"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d2-0-2-180 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d3-0-2-181 smHelp-articleTitle-0-2-4" id=""><h1>Cómo iniciar sesión en tu cuenta</h1></div></div></div></div><div class="smHelp-chapterNavMobile-0-2-187"><ul class="smHelp-chapterNavListMobile-0-2-116"><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#log-in">Cómo iniciar sesión</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#account">Verificación de la cuenta</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#issues">Problemas para iniciar sesión</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#other">Otras formas de iniciar sesión</a></li></ul></div><div data-swiftype-index="true" data-swiftype-name="body" data-swiftype-type="text"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d53-0-2-191" id="log-in"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d59-0-2-192 smHelp-addFlex-0-2-36 smHelp-addFlex-d4-0-2-190"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d42-0-2-194 smHelp-addFlex-0-2-42 smHelp-addFlex-d7-0-2-193"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d6-0-2-188 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d7-0-2-189 " id="log-in"><h2>Cómo iniciar sesión</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d65-0-2-200"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d71-0-2-201 smHelp-addFlex-0-2-36 smHelp-addFlex-d5-0-2-199"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d48-0-2-203 smHelp-addFlex-0-2-42 smHelp-addFlex-d8-0-2-202"><p class="smHelp-background-0-2-158 smHelp-background-d5-0-2-195 smHelp-dropCap-0-2-159 smHelp-dropCap-d8-0-2-196 smHelp-paragraph-0-2-160 smHelp-paragraph-d9-0-2-197 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d3-0-2-198 ">Para iniciar sesión en tu cuenta de SurveyMonkey:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d77-0-2-215"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d83-0-2-216 smHelp-addFlex-0-2-36 smHelp-addFlex-d6-0-2-214"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d54-0-2-218 smHelp-addFlex-0-2-42 smHelp-addFlex-d9-0-2-217"><div class="smHelp-listStyles-0-2-206 smHelp-listStyles-d2-0-2-212 smHelp-listWrapper-0-2-209 smHelp-listWrapper-d3-0-2-213 smHelp-list-0-2-205 smHelp-list-d1-0-2-211 smHelp-listMdMediaQuery-0-2-207 smHelp-listTypography-0-2-208 smHelp-addonClassName-0-2-204 smHelp-addonClassName-d0-0-2-210"><ol start="1"><li>Entra a la <a href="https://es.surveymonkey.com/login">página de inicio de sesión</a>.</li><li>Ingresa tu correo electrónico y haz clic en <strong>Siguiente</strong>.</li><li>Ingresa tu contraseña y haz clic en <strong>Iniciar sesión</strong>. </li><li>Si iniciaste sesión en un dispositivo o navegador que no reconocemos, completa la <a rel="noreferrer noopener" target="_blank" href="#account">verificación de la cuenta</a>.</li></ol></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d89-0-2-222" id="account"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d95-0-2-223 smHelp-addFlex-0-2-36 smHelp-addFlex-d7-0-2-221"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d60-0-2-225 smHelp-addFlex-0-2-42 smHelp-addFlex-d10-0-2-224"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d10-0-2-219 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d11-0-2-220 " id="account"><h2>Verificación de la cuenta</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d101-0-2-231"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d107-0-2-232 smHelp-addFlex-0-2-36 smHelp-addFlex-d8-0-2-230"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d66-0-2-234 smHelp-addFlex-0-2-42 smHelp-addFlex-d11-0-2-233"><p class="smHelp-background-0-2-158 smHelp-background-d10-0-2-226 smHelp-dropCap-0-2-159 smHelp-dropCap-d13-0-2-227 smHelp-paragraph-0-2-160 smHelp-paragraph-d14-0-2-228 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d6-0-2-229 ">Siempre que inicies sesión desde un nuevo dispositivo o navegador, se te pedirá que completes la verificación de tu cuenta.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d113-0-2-240"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d119-0-2-241 smHelp-addFlex-0-2-36 smHelp-addFlex-d9-0-2-239"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d72-0-2-243 smHelp-addFlex-0-2-42 smHelp-addFlex-d12-0-2-242"><p class="smHelp-background-0-2-158 smHelp-background-d15-0-2-235 smHelp-dropCap-0-2-159 smHelp-dropCap-d18-0-2-236 smHelp-paragraph-0-2-160 smHelp-paragraph-d19-0-2-237 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d9-0-2-238 ">Para completar la verificación de la cuenta:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d125-0-2-249"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d131-0-2-250 smHelp-addFlex-0-2-36 smHelp-addFlex-d10-0-2-248"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d78-0-2-252 smHelp-addFlex-0-2-42 smHelp-addFlex-d13-0-2-251"><div class="smHelp-listStyles-0-2-206 smHelp-listStyles-d6-0-2-246 smHelp-listWrapper-0-2-209 smHelp-listWrapper-d7-0-2-247 smHelp-list-0-2-205 smHelp-list-d5-0-2-245 smHelp-listMdMediaQuery-0-2-207 smHelp-listTypography-0-2-208 smHelp-addonClassName-0-2-204 smHelp-addonClassName-d4-0-2-244"><ol start="1"><li>Después de ingresar tu correo electrónico y contraseña, haz clic en <strong>Enviar código</strong>.</li><li>Ve a la bandeja de entrada de tu <a href="/es-la/surveymonkey/account/email-username-password/">correo electrónico asociado a la cuenta</a> y abre el mensaje de verificación con el asunto "Nueva alerta de inicio de sesión" enviado por SurveyMonkey.</li><li>Copia y pega tu <strong>Código de verificación</strong> en SurveyMonkey.</li><li>Crea un <strong>Alias de dispositivo</strong> único para describir tu dispositivo o navegador.</li><li>Si ya tienes dos dispositivos verificados, <strong>Elimina</strong> uno para continuar. Se cerrará automáticamente la sesión del dispositivo eliminado; la próxima vez que quieras usarlo, deberás completar la verificación de la cuenta de nuevo.</li></ol></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d137-0-2-256" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d143-0-2-257 smHelp-addFlex-0-2-36 smHelp-addFlex-d11-0-2-255"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d84-0-2-259 smHelp-addFlex-0-2-42 smHelp-addFlex-d14-0-2-258"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d14-0-2-253 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d15-0-2-254 " id=""><h3>¿Por qué necesito completar la verificación de la cuenta?</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d149-0-2-265"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d155-0-2-266 smHelp-addFlex-0-2-36 smHelp-addFlex-d12-0-2-264"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d90-0-2-268 smHelp-addFlex-0-2-42 smHelp-addFlex-d15-0-2-267"><p class="smHelp-background-0-2-158 smHelp-background-d20-0-2-260 smHelp-dropCap-0-2-159 smHelp-dropCap-d23-0-2-261 smHelp-paragraph-0-2-160 smHelp-paragraph-d24-0-2-262 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d12-0-2-263 ">La verificación de la cuenta agrega una capa adicional de seguridad a tu cuenta al avisarte cuando un nuevo dispositivo o navegador intenta iniciar sesión y acceder a tus datos. Consulta estas <a href="/es-la/surveymonkey/account/account-verification/#troubleshoot">preguntas comunes acerca de la verificación de la cuenta</a> para obtener más información.</p></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-270 smHelp-mdsBannerWrapper-d0-0-2-272"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d161-0-2-274"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d167-0-2-275 smHelp-addFlex-0-2-36 smHelp-addFlex-d13-0-2-273"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d96-0-2-277 smHelp-addFlex-0-2-42 smHelp-addFlex-d16-0-2-276"><div class="smHelp-mdsBanner-0-2-269 "><div class="wrenchSlide-0-2-286 smHelp-wrenchSlide-d0-0-2-296"><div class="wrenchBanner-0-2-278 wrenchBanner-d0-0-2-282" role="status" tabindex="0" aria-describedby="banner15800"><div class="wrenchBannerIcon-0-2-281 wrenchBannerIcon-d3-0-2-285"><svg class="wrenchIcons-0-2-65 wrenchIcons-d8-0-2-306" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="info icon." role="img"><g><path d="M8 0a8 8 0 1 1 0 16A8 8 0 0 1 8 0zm.775 6.632c-.081-.613-.868-.877-1.302-.39L5.94 7.963l-.067.088a.746.746 0 0 0 .13.967l.088.067c.305.2.72.15.969-.13l.224-.252.001 4.498.007.106c.082.613.868.877 1.302.39l1.567-1.756.068-.088a.746.746 0 0 0-.129-.967l-.088-.067a.75.75 0 0 0-.97.128l-.26.29.001-4.5zm-.742-4.181a.748.748 0 0 0-.749.747v1.05l.007.102a.749.749 0 0 0 1.491-.101V3.198l-.007-.101a.749.749 0 0 0-.742-.646z"></path></g></svg></div><div class="wrenchBannerBody-0-2-279 wrenchBannerBody-d1-0-2-283" id="banner15800"><p class="smHelp-background-0-2-158 smHelp-background-d25-0-2-307 smHelp-dropCap-0-2-159 smHelp-dropCap-d28-0-2-308 smHelp-paragraph-0-2-160 smHelp-paragraph-d29-0-2-309 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d15-0-2-310 ">Si necesitas varias cuentas con seguridad mejorada y funciones de cumplimiento para tu organización, <a target="_blank" href="https://es.surveymonkey.com/mp/account-verification-contact/?ut_source=help_center">ponte en contacto con nuestro equipo de ventas</a>.</p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d173-0-2-314" id="issues"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d179-0-2-315 smHelp-addFlex-0-2-36 smHelp-addFlex-d14-0-2-313"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d102-0-2-317 smHelp-addFlex-0-2-42 smHelp-addFlex-d17-0-2-316"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d18-0-2-311 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d19-0-2-312 " id="issues"><h2>Problemas para iniciar sesión</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d185-0-2-322"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d191-0-2-323 smHelp-addFlex-0-2-36 smHelp-addFlex-d15-0-2-321"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d108-0-2-325 smHelp-addFlex-0-2-42 smHelp-addFlex-d18-0-2-324"><button data-testid="Expand | Collapse" class="wrenchButton-0-2-326 wrenchButton-d0-0-2-329 wrenchButton--text wrenchButton--secondary" type="button">Expandir | Contraer</button><div class="smHelp-accordionContainer-0-2-318 "><ul class="wrenchList-0-2-332 wrenchList-d0-0-2-333"><li class="wrenchListRow-0-2-334"><div class="wrenchListItem-0-2-335 wrenchListItem-d0-0-2-341" id="" aria-controls="wrench-accPane-15802-0" role="button" tabindex="0"><span class="wrenchListLabel-0-2-339 wrenchListLabel-d4-0-2-345"><div class="wrenchBox-0-2-53 wrenchBox-d13-0-2-348 wrenchSpacing-0-2-51 wrenchSpacing-d13-0-2-347"><div class="wrenchBox-0-2-53 wrenchBox-d14-0-2-350 wrenchSpacing-0-2-51 wrenchSpacing-d14-0-2-349"><strong class="wrenchTypography-0-2-113 wrenchTypography-d1-0-2-351">Olvidé mi correo electrónico o contraseña</strong></div></div></span><span class="wrenchListAffordance-0-2-338 wrenchListAffordance-d3-0-2-344"><svg class="wrenchIcons-0-2-65 wrenchIcons-d9-0-2-352" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Chevron Down" role="img"><g><path d="M13.709 4.23a.75.75 0 0 1 1.151.956l-.07.085-6.25 6.499a.75.75 0 0 1-.995.076l-.085-.076L1.212 5.27a.751.751 0 0 1 .999-1.115l.082.074L8 10.166l5.709-5.936z"></path></g></svg></span></div><div class="wrenchPane-0-2-353 wrenchPane-d0-0-2-355" role="region" id="wrench-accPane-15802-0" aria-labelledby="" aria-hidden="true"><div class="wrenchPaneBody-0-2-354 wrenchPaneBody-d1-0-2-356"><p class="smHelp-background-0-2-158 smHelp-background-d30-0-2-357 smHelp-dropCap-0-2-159 smHelp-dropCap-d33-0-2-358 smHelp-paragraph-0-2-160 smHelp-paragraph-d34-0-2-359 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d18-0-2-360 "><a rel="noreferrer noopener" target="_blank" href="/es-la/surveymonkey/account/password-reset/?ut_source=help&ut_source2=account%2Flogging-in&ut_source3=inline">Restablece tu contraseña</a> si olvidaste tu correo electrónico o contraseña.</p></div></div></li><li class="wrenchListRow-0-2-334"><div class="wrenchListItem-0-2-335 wrenchListItem-d6-0-2-361" id="" aria-controls="wrench-accPane-15802-1" role="button" tabindex="0"><span class="wrenchListLabel-0-2-339 wrenchListLabel-d10-0-2-365"><div class="wrenchBox-0-2-53 wrenchBox-d15-0-2-368 wrenchSpacing-0-2-51 wrenchSpacing-d15-0-2-367"><div class="wrenchBox-0-2-53 wrenchBox-d16-0-2-370 wrenchSpacing-0-2-51 wrenchSpacing-d16-0-2-369"><strong class="wrenchTypography-0-2-113 wrenchTypography-d2-0-2-371">Tengo varias cuentas y no sé cómo iniciar sesión</strong></div></div></span><span class="wrenchListAffordance-0-2-338 wrenchListAffordance-d9-0-2-364"><svg class="wrenchIcons-0-2-65 wrenchIcons-d10-0-2-372" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Chevron Down" role="img"><g><path d="M13.709 4.23a.75.75 0 0 1 1.151.956l-.07.085-6.25 6.499a.75.75 0 0 1-.995.076l-.085-.076L1.212 5.27a.751.751 0 0 1 .999-1.115l.082.074L8 10.166l5.709-5.936z"></path></g></svg></span></div><div class="wrenchPane-0-2-353 wrenchPane-d2-0-2-373" role="region" id="wrench-accPane-15802-1" aria-labelledby="" aria-hidden="true"><div class="wrenchPaneBody-0-2-354 wrenchPaneBody-d3-0-2-374"><p class="smHelp-background-0-2-158 smHelp-background-d35-0-2-375 smHelp-dropCap-0-2-159 smHelp-dropCap-d38-0-2-376 smHelp-paragraph-0-2-160 smHelp-paragraph-d39-0-2-377 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d21-0-2-378 ">Si ya has cambiado a la nueva forma de <a rel="noreferrer noopener" target="_blank" href="/es-la/surveymonkey-login-updates/?ut_source=help&ut_source2=account%2Flogging-in&ut_source3=inline">inicio de sesión con tu dirección de correo electrónico</a>, puedes introducir tu dirección de correo electrónico y contraseña. Puedes seleccionar tu nombre de usuario en la parte superior derecha de la pantalla y seleccionar <strong>Cambiar de cuenta</strong>. Luego, elige a qué cuenta quieres ir a continuación.</p><p class="smHelp-background-0-2-158 smHelp-background-d40-0-2-379 smHelp-dropCap-0-2-159 smHelp-dropCap-d43-0-2-380 smHelp-paragraph-0-2-160 smHelp-paragraph-d44-0-2-381 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d24-0-2-382 ">Si no has cambiado a la nueva forma de iniciar sesión con tu dirección de correo electrónico, puedes ingresarla en la <a rel="noreferrer noopener" target="_blank" href="https://es.surveymonkey.com/user/forgot-password/">página de restablecimiento de contraseña</a>. Se te enviará por correo electrónico una lista de tus nombres de usuario de inicio de sesión. Si no conoces tu contraseña, puedes regresar a la página de restablecimiento de contraseña e ingresar tu nombre de usuario (no tu correo electrónico). A continuación, recibirás un correo electrónico con un enlace para restablecer tu contraseña.</p></div></div></li><li class="wrenchListRow-0-2-334"><div class="wrenchListItem-0-2-335 wrenchListItem-d12-0-2-383" id="" aria-controls="wrench-accPane-15802-2" role="button" tabindex="0"><span class="wrenchListLabel-0-2-339 wrenchListLabel-d16-0-2-387"><div class="wrenchBox-0-2-53 wrenchBox-d17-0-2-390 wrenchSpacing-0-2-51 wrenchSpacing-d17-0-2-389"><div class="wrenchBox-0-2-53 wrenchBox-d18-0-2-392 wrenchSpacing-0-2-51 wrenchSpacing-d18-0-2-391"><strong class="wrenchTypography-0-2-113 wrenchTypography-d3-0-2-393">No tengo acceso a la dirección de correo electrónico de la cuenta</strong></div></div></span><span class="wrenchListAffordance-0-2-338 wrenchListAffordance-d15-0-2-386"><svg class="wrenchIcons-0-2-65 wrenchIcons-d11-0-2-394" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Chevron Down" role="img"><g><path d="M13.709 4.23a.75.75 0 0 1 1.151.956l-.07.085-6.25 6.499a.75.75 0 0 1-.995.076l-.085-.076L1.212 5.27a.751.751 0 0 1 .999-1.115l.082.074L8 10.166l5.709-5.936z"></path></g></svg></span></div><div class="wrenchPane-0-2-353 wrenchPane-d4-0-2-395" role="region" id="wrench-accPane-15802-2" aria-labelledby="" aria-hidden="true"><div class="wrenchPaneBody-0-2-354 wrenchPaneBody-d5-0-2-396"><p class="smHelp-background-0-2-158 smHelp-background-d45-0-2-397 smHelp-dropCap-0-2-159 smHelp-dropCap-d48-0-2-398 smHelp-paragraph-0-2-160 smHelp-paragraph-d49-0-2-399 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d27-0-2-400 ">El titular de la cuenta (propietario de la dirección de correo electrónico asociada a la cuenta) debe ser la única persona con acceso a la cuenta de SurveyMonkey. Si estás compartiendo una cuenta, contacta al titular para hablar acerca de las formas seguras de <a rel="noreferrer noopener" target="_blank" href="/articles/en_US/kb/Working-with-Others?ut_source=help&ut_source2=account%2Flogging-in&ut_source3=inline">trabajar con otras personas en las encuestas</a>.</p><p class="smHelp-background-0-2-158 smHelp-background-d50-0-2-401 smHelp-dropCap-0-2-159 smHelp-dropCap-d53-0-2-402 smHelp-paragraph-0-2-160 smHelp-paragraph-d54-0-2-403 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d30-0-2-404 ">Si la dirección de correo electrónico es del tipo “no responder”, una interna que no puede recibir correos electrónicos de otros dominios o el titular de la cuenta ya no está en la empresa, puedes hablar con el departamento de TI de tu organización para que te reenvíe el correo electrónico, luego <a rel="noreferrer noopener" target="_blank" href="/articles/en_US/kb/How-do-I-change-the-username-email-address-on-the-account?ut_source=help&ut_source2=account%2Flogging-in&ut_source3=inline#Email">actualiza la dirección de correo electrónico de tu cuenta</a> a una dirección admitida a la que solo tú tengas acceso.</p></div></div></li><li class="wrenchListRow-0-2-334"><div class="wrenchListItem-0-2-335 wrenchListItem-d18-0-2-405" id="" aria-controls="wrench-accPane-15802-3" role="button" tabindex="0"><span class="wrenchListLabel-0-2-339 wrenchListLabel-d22-0-2-409"><div class="wrenchBox-0-2-53 wrenchBox-d19-0-2-412 wrenchSpacing-0-2-51 wrenchSpacing-d19-0-2-411"><div class="wrenchBox-0-2-53 wrenchBox-d20-0-2-414 wrenchSpacing-0-2-51 wrenchSpacing-d20-0-2-413"><strong class="wrenchTypography-0-2-113 wrenchTypography-d4-0-2-415">Tengo preguntas acerca de la verificación de la cuenta</strong></div></div></span><span class="wrenchListAffordance-0-2-338 wrenchListAffordance-d21-0-2-408"><svg class="wrenchIcons-0-2-65 wrenchIcons-d12-0-2-416" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Chevron Down" role="img"><g><path d="M13.709 4.23a.75.75 0 0 1 1.151.956l-.07.085-6.25 6.499a.75.75 0 0 1-.995.076l-.085-.076L1.212 5.27a.751.751 0 0 1 .999-1.115l.082.074L8 10.166l5.709-5.936z"></path></g></svg></span></div><div class="wrenchPane-0-2-353 wrenchPane-d6-0-2-417" role="region" id="wrench-accPane-15802-3" aria-labelledby="" aria-hidden="true"><div class="wrenchPaneBody-0-2-354 wrenchPaneBody-d7-0-2-418"><p class="smHelp-background-0-2-158 smHelp-background-d55-0-2-419 smHelp-dropCap-0-2-159 smHelp-dropCap-d58-0-2-420 smHelp-paragraph-0-2-160 smHelp-paragraph-d59-0-2-421 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d33-0-2-422 ">Si tienes alguna pregunta acerca de la verificación de la cuenta, dispositivos verificados o correos de alertas de inicio de sesión, revisa nuestro artículo en <a rel="noreferrer noopener" target="_blank" href="/es-la/surveymonkey/account/account-verification/?ut_source=help&ut_source2=account%2Flogging-in&ut_source3=inline">verificación de la cuenta</a>.</p></div></div></li></ul></div></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-270 smHelp-mdsBannerWrapper-d1-0-2-423"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d197-0-2-425"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d203-0-2-426 smHelp-addFlex-0-2-36 smHelp-addFlex-d16-0-2-424"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d114-0-2-428 smHelp-addFlex-0-2-42 smHelp-addFlex-d19-0-2-427"><div class="smHelp-mdsBanner-0-2-269 "><div class="wrenchSlide-0-2-286 smHelp-wrenchSlide-d10-0-2-433"><div class="wrenchBanner-0-2-278 wrenchBanner-d4-0-2-429" role="alert" tabindex="0" aria-describedby="banner15803"><div class="wrenchBannerIcon-0-2-281 wrenchBannerIcon-d7-0-2-432"><svg class="wrenchIcons-0-2-65 wrenchIcons-d13-0-2-443" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="warning icon." role="img"><g><path d="M8.496.136a1 1 0 0 1 .361.36l7.005 12.002A.998.998 0 0 1 14.998 14H1a1 1 0 0 1-.864-1.502L7.129.497A1 1 0 0 1 8.496.136zM8 10.755c-.38 0-.693.279-.743.641l-.007.101v.26l.007.101c.05.363.363.642.743.642s.693-.28.743-.642l.007-.1v-.26l-.007-.102A.748.748 0 0 0 8 10.755zM8 3.5c-.38 0-.693.28-.743.642l-.007.1v4.545l.007.1c.05.363.363.642.743.642s.693-.28.743-.642l.007-.1V4.243l-.007-.101A.748.748 0 0 0 8 3.5z"></path></g></svg></div><div class="wrenchBannerBody-0-2-279 wrenchBannerBody-d5-0-2-430" id="banner15803"><p class="smHelp-background-0-2-158 smHelp-background-d60-0-2-444 smHelp-dropCap-0-2-159 smHelp-dropCap-d63-0-2-445 smHelp-paragraph-0-2-160 smHelp-paragraph-d64-0-2-446 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d36-0-2-447 ">Para problemas al iniciar sesión con la autenticación de dos factores (2FA), consulta <a href="/es-la/surveymonkey/account/two-factor-authentication#2fa-troubleshooting">Solución de problemas relacionados con la A2F</a>.</p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d209-0-2-451" id="other"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d215-0-2-452 smHelp-addFlex-0-2-36 smHelp-addFlex-d17-0-2-450"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d120-0-2-454 smHelp-addFlex-0-2-42 smHelp-addFlex-d20-0-2-453"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d22-0-2-448 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d23-0-2-449 " id="other"><h2>Otras formas de iniciar sesión</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d221-0-2-458" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d227-0-2-459 smHelp-addFlex-0-2-36 smHelp-addFlex-d18-0-2-457"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d126-0-2-461 smHelp-addFlex-0-2-42 smHelp-addFlex-d21-0-2-460"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d26-0-2-455 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d27-0-2-456 " id=""><h3>Registro único</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d233-0-2-467"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d239-0-2-468 smHelp-addFlex-0-2-36 smHelp-addFlex-d19-0-2-466"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d132-0-2-470 smHelp-addFlex-0-2-42 smHelp-addFlex-d22-0-2-469"><p class="smHelp-background-0-2-158 smHelp-background-d65-0-2-462 smHelp-dropCap-0-2-159 smHelp-dropCap-d68-0-2-463 smHelp-paragraph-0-2-160 smHelp-paragraph-d69-0-2-464 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d39-0-2-465 ">Si tu organización tiene la opción de <a href="/es-la/surveymonkey/teams/single-sign-on/">SS</a><a rel="noreferrer noopener" target="_blank" href="/es-la/surveymonkey/teams/single-sign-on/?ut_source=help&ut_source2=account%2Flogging-in&ut_source3=inline">O</a> habilitada, puedes <a rel="noopener" target="_blank" href="https://es.surveymonkey.com/user/sign-in/sso/?ut_source=help_center">iniciar sesión con SSO</a>.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d245-0-2-476"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d251-0-2-477 smHelp-addFlex-0-2-36 smHelp-addFlex-d20-0-2-475"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d138-0-2-479 smHelp-addFlex-0-2-42 smHelp-addFlex-d23-0-2-478"><p class="smHelp-background-0-2-158 smHelp-background-d70-0-2-471 smHelp-dropCap-0-2-159 smHelp-dropCap-d73-0-2-472 smHelp-paragraph-0-2-160 smHelp-paragraph-d74-0-2-473 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d42-0-2-474 ">Si recibes un mensaje de error en el que se indica que tu dirección de correo electrónico no está habilitada para el SSO, asegúrate de ingresar la dirección de correo electrónico que usas para el SSO en tu organización. Si aún no te has unido al equipo de tu organización o todavía tienes problemas para iniciar sesión, contacta a tu departamento de TI.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d257-0-2-483" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d263-0-2-484 smHelp-addFlex-0-2-36 smHelp-addFlex-d21-0-2-482"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d144-0-2-486 smHelp-addFlex-0-2-42 smHelp-addFlex-d24-0-2-485"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d30-0-2-480 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d31-0-2-481 " id=""><h3>Google, Facebook, LinkedIn, Microsoft o Apple</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d269-0-2-492"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d275-0-2-493 smHelp-addFlex-0-2-36 smHelp-addFlex-d22-0-2-491"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d150-0-2-495 smHelp-addFlex-0-2-42 smHelp-addFlex-d25-0-2-494"><p class="smHelp-background-0-2-158 smHelp-background-d75-0-2-487 smHelp-dropCap-0-2-159 smHelp-dropCap-d78-0-2-488 smHelp-paragraph-0-2-160 smHelp-paragraph-d79-0-2-489 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d45-0-2-490 ">Puedes asociar tu cuenta de SurveyMonkey a Google, Facebook, LinkedIn, Microsoft o Apple y usar estas credenciales para <a href="https://es.surveymonkey.com/login">iniciar sesión</a>. Aun así deberás completar la <a rel="noreferrer noopener" target="_blank" href="/articles/en_US/kb/log-in?ut_source=help&ut_source2=account%2Flogging-in&ut_source3=inline#AccountVerification">verificación de la cuenta</a> si se detecta un nuevo dispositivo o navegador.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d281-0-2-501"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d287-0-2-502 smHelp-addFlex-0-2-36 smHelp-addFlex-d23-0-2-500"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d156-0-2-504 smHelp-addFlex-0-2-42 smHelp-addFlex-d26-0-2-503"><p class="smHelp-background-0-2-158 smHelp-background-d80-0-2-496 smHelp-dropCap-0-2-159 smHelp-dropCap-d83-0-2-497 smHelp-paragraph-0-2-160 smHelp-paragraph-d84-0-2-498 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d48-0-2-499 ">Cualquier cambio en tu dirección de correo electrónico o contraseña debe administrarse desde tu cuenta de Google, Facebook, LinkedIn, Microsoft o Apple.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d293-0-2-510"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d299-0-2-511 smHelp-addFlex-0-2-36 smHelp-addFlex-d24-0-2-509"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d162-0-2-513 smHelp-addFlex-0-2-42 smHelp-addFlex-d27-0-2-512"><p class="smHelp-background-0-2-158 smHelp-background-d85-0-2-505 smHelp-dropCap-0-2-159 smHelp-dropCap-d88-0-2-506 smHelp-paragraph-0-2-160 smHelp-paragraph-d89-0-2-507 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d51-0-2-508 ">Si olvidas tu contraseña, puedes restablecerla a través de la plataforma que estás usando para iniciar sesión. No puedes restablecer tu contraseña a través de SurveyMonkey.</p></div></div></div></div><div class="smHelp-getFeedbackWidget-0-2-514" ub-in-page="628e661fe6d00659877460ea"></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d8-0-2-519 "><div class="smHelp-relatedArticlesBorder-0-2-515"></div><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d34-0-2-520 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d35-0-2-521 smHelp-relatedArticlesHeader-0-2-516" id=""><h2>Artículos relacionados</h2></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d305-0-2-523"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d311-0-2-524 smHelp-addFlex-0-2-36 smHelp-addFlex-d25-0-2-522"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d168-0-2-526 smHelp-addFlex-0-2-42 smHelp-addFlex-d28-0-2-525"><div class="smHelp-relatedArticlesCard-0-2-517"><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d9-0-2-528 smHelp-articleLink-0-2-518 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d3-0-2-527" href="/es-la/surveymonkey/account/two-factor-authentication/" target="_self"><span>Autenticación de dos factores (A2F)</span></a></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d174-0-2-530 smHelp-addFlex-0-2-42 smHelp-addFlex-d29-0-2-529"><div class="smHelp-relatedArticlesCard-0-2-517"><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d12-0-2-532 smHelp-articleLink-0-2-518 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d4-0-2-531" href="/es-la/surveymonkey/account/surveymonkey-login-updates/" target="_self"><span>Actualizaciones de inicio de sesión de SurveyMonkey</span></a></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d180-0-2-534 smHelp-addFlex-0-2-42 smHelp-addFlex-d30-0-2-533"><div class="smHelp-relatedArticlesCard-0-2-517"><a 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id="language-picker" class="wrenchSelectMenuContainer-0-2-552 wrenchSelectMenuContainer-d0-0-2-558" tabindex="-1" role="combobox" aria-haspopup="listbox" aria-label="Select Menu" aria-controls="input15804" aria-expanded="false"><span class="wrenchMenuContainer-0-2-55 wrenchMenuContainer-d6-0-2-564" tabindex="-1"><div class="wrenchSelectMenu-0-2-553 wrenchSelectMenu-d1-0-2-559" aria-haspopup="listbox" tabindex="0"><div class="wrenchSelectMenuSelectedItem-0-2-554 wrenchSelectMenuSelectedItem-d2-0-2-560">Español</div><div class="wrenchSelectMenuAffordance-0-2-556 wrenchSelectMenuAffordance-d4-0-2-562"><svg class="wrenchIcons-0-2-65 wrenchIcons-d14-0-2-567" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Dropdown icon" role="img"><g><path d="M13.254 4c.19.001.38.088.526.26.267.316.29.81.073 1.158l-.073.1L8.53 11.74l-.084.086a.66.66 0 0 1-.901-.007l-.076-.08L2.22 5.523l-.073-.1a1.024 1.024 0 0 1 0-1.058l.073-.1.084-.085a.674.674 0 0 1 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class="smHelp-background-0-2-158 smHelp-background-d100-0-2-588 smHelp-dropCap-0-2-159 smHelp-dropCap-d103-0-2-589 smHelp-paragraph-0-2-160 smHelp-paragraph-d104-0-2-590 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d60-0-2-591 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d7-0-2-586" target="_self" href="https://es.surveymonkey.com/about/">Quiénes somos</a></p><p class="smHelp-background-0-2-158 smHelp-background-d105-0-2-594 smHelp-dropCap-0-2-159 smHelp-dropCap-d108-0-2-595 smHelp-paragraph-0-2-160 smHelp-paragraph-d109-0-2-596 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d63-0-2-597 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d8-0-2-592" target="_self" href="https://www.surveymonkey.com/careers/">Trabajos</a></p><p class="smHelp-background-0-2-158 smHelp-background-d110-0-2-600 smHelp-dropCap-0-2-159 smHelp-dropCap-d113-0-2-601 smHelp-paragraph-0-2-160 smHelp-paragraph-d114-0-2-602 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d66-0-2-603 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d9-0-2-598" target="_self" href="https://es.surveymonkey.com/curiosity/">Blog</a></p></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d204-0-2-605 smHelp-addFlex-0-2-42 smHelp-addFlex-d34-0-2-604"><div class="smHelp-linkList-0-2-540"><p class="smHelp-background-0-2-158 smHelp-background-d115-0-2-606 smHelp-dropCap-0-2-159 smHelp-dropCap-d118-0-2-607 smHelp-paragraph-0-2-160 smHelp-paragraph-d119-0-2-608 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d69-0-2-609 smHelp-header-0-2-541">Asistencia</p><p class="smHelp-background-0-2-158 smHelp-background-d120-0-2-612 smHelp-dropCap-0-2-159 smHelp-dropCap-d123-0-2-613 smHelp-paragraph-0-2-160 smHelp-paragraph-d124-0-2-614 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d72-0-2-615 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d10-0-2-610" href="/es-la/surveymonkey/create/" target="_self">Asistencia de SurveyMonkey</a></p><p class="smHelp-background-0-2-158 smHelp-background-d125-0-2-618 smHelp-dropCap-0-2-159 smHelp-dropCap-d128-0-2-619 smHelp-paragraph-0-2-160 smHelp-paragraph-d129-0-2-620 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d75-0-2-621 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d11-0-2-616" href="/en/getfeedback/channels/" target="_self">Asistencia sobre GetFeedback</a></p><p class="smHelp-background-0-2-158 smHelp-background-d130-0-2-624 smHelp-dropCap-0-2-159 smHelp-dropCap-d133-0-2-625 smHelp-paragraph-0-2-160 smHelp-paragraph-d134-0-2-626 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d78-0-2-627 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d12-0-2-622" href="/es-la/surveymonkey/solutions/#marketresearch" target="_self">Asistencia para investigación de mercado</a></p><p class="smHelp-background-0-2-158 smHelp-background-d135-0-2-630 smHelp-dropCap-0-2-159 smHelp-dropCap-d138-0-2-631 smHelp-paragraph-0-2-160 smHelp-paragraph-d139-0-2-632 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d81-0-2-633 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d13-0-2-628" href="/es-la/surveymonkey/solutions/#audience" target="_self">Asistencia de SurveyMonkey Audience</a></p><p class="smHelp-background-0-2-158 smHelp-background-d140-0-2-636 smHelp-dropCap-0-2-159 smHelp-dropCap-d143-0-2-637 smHelp-paragraph-0-2-160 smHelp-paragraph-d144-0-2-638 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d84-0-2-639 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d14-0-2-634" href="/es-la/surveymonkey/solutions/surveymonkey-contribute/" target="_self">Asistencia de SurveyMonkey Contribute</a></p><p class="smHelp-background-0-2-158 smHelp-background-d145-0-2-642 smHelp-dropCap-0-2-159 smHelp-dropCap-d148-0-2-643 smHelp-paragraph-0-2-160 smHelp-paragraph-d149-0-2-644 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d87-0-2-645 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d15-0-2-640" href="/es-la/wufoo/build/" target="_self">Asistencia sobre Wufoo</a></p><p class="smHelp-background-0-2-158 smHelp-background-d150-0-2-648 smHelp-dropCap-0-2-159 smHelp-dropCap-d153-0-2-649 smHelp-paragraph-0-2-160 smHelp-paragraph-d154-0-2-650 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d90-0-2-651 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d16-0-2-646" href="/es-la/apply/build/" target="_self">Asistencia sobre Apply</a></p><p class="smHelp-background-0-2-158 smHelp-background-d155-0-2-654 smHelp-dropCap-0-2-159 smHelp-dropCap-d158-0-2-655 smHelp-paragraph-0-2-160 smHelp-paragraph-d159-0-2-656 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d93-0-2-657 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d17-0-2-652" href="/es-la/techvalidate/overview/" target="_self">Asistencia 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href="https://surveymonkey.statuspage.io/">Estado del sitio</a></p><p class="smHelp-background-0-2-158 smHelp-background-d170-0-2-674 smHelp-dropCap-0-2-159 smHelp-dropCap-d173-0-2-675 smHelp-paragraph-0-2-160 smHelp-paragraph-d174-0-2-676 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d102-0-2-677 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d19-0-2-672" href="/es-la/surveymonkey/account/opt-out/" target="_self">Cancelar la suscripción</a></p><p class="smHelp-background-0-2-158 smHelp-background-d175-0-2-680 smHelp-dropCap-0-2-159 smHelp-dropCap-d178-0-2-681 smHelp-paragraph-0-2-160 smHelp-paragraph-d179-0-2-682 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d105-0-2-683 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d20-0-2-678" href="/es-la/contact/#surveymonkey" target="_self">Contáctanos</a></p><p class="smHelp-background-0-2-158 smHelp-background-d180-0-2-686 smHelp-dropCap-0-2-159 smHelp-dropCap-d183-0-2-687 smHelp-paragraph-0-2-160 smHelp-paragraph-d184-0-2-688 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d108-0-2-689 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d21-0-2-684" target="_self" href="https://es.surveymonkey.com/user/email-opt-in/">Registro de correo electrónico</a></p></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d222-0-2-691 smHelp-addFlex-0-2-42 smHelp-addFlex-d37-0-2-690"><div class="smHelp-linkList-0-2-540"><p class="smHelp-background-0-2-158 smHelp-background-d185-0-2-692 smHelp-dropCap-0-2-159 smHelp-dropCap-d188-0-2-693 smHelp-paragraph-0-2-160 smHelp-paragraph-d189-0-2-694 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d111-0-2-695 smHelp-header-0-2-541">Políticas</p><p class="smHelp-background-0-2-158 smHelp-background-d190-0-2-698 smHelp-dropCap-0-2-159 smHelp-dropCap-d193-0-2-699 smHelp-paragraph-0-2-160 smHelp-paragraph-d194-0-2-700 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d114-0-2-701 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d22-0-2-696" target="_self" href="https://es.surveymonkey.com/mp/legal/">Centro legal</a></p><p class="smHelp-background-0-2-158 smHelp-background-d195-0-2-704 smHelp-dropCap-0-2-159 smHelp-dropCap-d198-0-2-705 smHelp-paragraph-0-2-160 smHelp-paragraph-d199-0-2-706 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d117-0-2-707 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d23-0-2-702" target="_self" href="https://es.surveymonkey.com/mp/legal/privacy/">Política de privacidad</a></p><p class="smHelp-background-0-2-158 smHelp-background-d200-0-2-710 smHelp-dropCap-0-2-159 smHelp-dropCap-d203-0-2-711 smHelp-paragraph-0-2-160 smHelp-paragraph-d204-0-2-712 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d120-0-2-713 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d24-0-2-708" target="_self" 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sesión","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Cómo iniciar sesión","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Para iniciar sesión en tu cuenta de SurveyMonkey:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Entra a la \u003ca href=\"https://es.surveymonkey.com/login\">página de inicio de sesión\u003c/a>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Ingresa tu correo electrónico y haz clic en \u003cstrong>Siguiente\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Ingresa tu contraseña y haz clic en \u003cstrong>Iniciar sesión\u003c/strong>. ","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Si iniciaste sesión en un dispositivo o navegador que no reconocemos, completa la \u003ca rel=\"noreferrer noopener\" href=\"#account\" target=\"_blank\">verificación de la cuenta\u003c/a>.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"account","backgroundColor":"","content":"Verificación de la cuenta","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Verificación de la cuenta","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Siempre que inicies sesión desde un nuevo dispositivo o navegador, se te pedirá que completes la verificación de tu cuenta.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Para completar la verificación de la cuenta:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Después de ingresar tu correo electrónico y contraseña, haz clic en \u003cstrong>Enviar código\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Ve a la bandeja de entrada de tu \u003ca href=\"/es-la/surveymonkey/account/email-username-password/\" data-type=\"surveymonkey\" data-id=\"3819\">correo electrónico asociado a la cuenta\u003c/a> y abre el mensaje de verificación con el asunto "Nueva alerta de inicio de sesión" enviado por SurveyMonkey.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Copia y pega tu \u003cstrong>Código de verificación\u003c/strong> en SurveyMonkey.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Crea un \u003cstrong>Alias de dispositivo\u003c/strong> único para describir tu dispositivo o navegador.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Si ya tienes dos dispositivos verificados, \u003cstrong>Elimina\u003c/strong> uno para continuar. Se cerrará automáticamente la sesión del dispositivo eliminado; la próxima vez que quieras usarlo, deberás completar la verificación de la cuenta de nuevo.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"¿Por qué necesito completar la verificación de la cuenta?","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"La verificación de la cuenta agrega una capa adicional de seguridad a tu cuenta al avisarte cuando un nuevo dispositivo o navegador intenta iniciar sesión y acceder a tus datos. Consulta estas \u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/account/account-verification/#troubleshoot\">preguntas comunes acerca de la verificación de la cuenta\u003c/a> para obtener más información.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cp>Si necesitas varias cuentas con seguridad mejorada y funciones de cumplimiento para tu organización, \u003ca href=\"https://es.surveymonkey.com/mp/account-verification-contact/?ut_source=help_center\" target=\"_blank\">ponte en contacto con nuestro equipo de ventas\u003c/a>.\u003c/p>"}},{"type":"mds/heading","atts":{"anchorLink":"issues","backgroundColor":"","content":"Problemas para iniciar sesión","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Problemas para iniciar sesión","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"sm/accordion","atts":{"condense":false,"expandAll":true,"panelCount":4,"showAuth":"all"},"blocks":[{"type":"sm/accordion-panel","atts":{"showAuth":"all","title":"Olvidé mi correo electrónico o contraseña"},"blocks":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/account/password-reset/\" target=\"_blank\" rel=\"noreferrer noopener\">Restablece tu contraseña\u003c/a> si olvidaste tu correo electrónico o contraseña.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}]},{"type":"sm/accordion-panel","atts":{"showAuth":"all","title":"Tengo varias cuentas y no sé cómo iniciar sesión"},"blocks":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si ya has cambiado a la nueva forma de \u003ca rel=\"noreferrer noopener\" href=\"https://help.surveymonkey.com/es-la/surveymonkey-login-updates/\" target=\"_blank\">inicio de sesión con tu dirección de correo electrónico\u003c/a>, puedes introducir tu dirección de correo electrónico y contraseña. Puedes seleccionar tu nombre de usuario en la parte superior derecha de la pantalla y seleccionar \u003cstrong>Cambiar de cuenta\u003c/strong>. Luego, elige a qué cuenta quieres ir a continuación.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si no has cambiado a la nueva forma de iniciar sesión con tu dirección de correo electrónico, puedes ingresarla en la \u003ca rel=\"noreferrer noopener\" href=\"https://es.surveymonkey.com/user/forgot-password/\" target=\"_blank\">página de restablecimiento de contraseña\u003c/a>. Se te enviará por correo electrónico una lista de tus nombres de usuario de inicio de sesión. Si no conoces tu contraseña, puedes regresar a la página de restablecimiento de contraseña e ingresar tu nombre de usuario (no tu correo electrónico). A continuación, recibirás un correo electrónico con un enlace para restablecer tu contraseña.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}]},{"type":"sm/accordion-panel","atts":{"showAuth":"all","title":"No tengo acceso a la dirección de correo electrónico de la cuenta"},"blocks":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"El titular de la cuenta (propietario de la dirección de correo electrónico asociada a la cuenta) debe ser la única persona con acceso a la cuenta de SurveyMonkey. Si estás compartiendo una cuenta, contacta al titular para hablar acerca de las formas seguras de \u003ca href=\"https://help.surveymonkey.com/articles/en_US/kb/Working-with-Others\" target=\"_blank\" rel=\"noreferrer noopener\">trabajar con otras personas en las encuestas\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si la dirección de correo electrónico es del tipo “no responder”, una interna que no puede recibir correos electrónicos de otros dominios o el titular de la cuenta ya no está en la empresa, puedes hablar con el departamento de TI de tu organización para que te reenvíe el correo electrónico, luego \u003ca href=\"https://help.surveymonkey.com/articles/en_US/kb/How-do-I-change-the-username-email-address-on-the-account#Email\" target=\"_blank\" rel=\"noreferrer noopener\">actualiza la dirección de correo electrónico de tu cuenta\u003c/a> a una dirección admitida a la que solo tú tengas acceso.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}]},{"type":"sm/accordion-panel","atts":{"showAuth":"all","title":"Tengo preguntas acerca de la verificación de la cuenta"},"blocks":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si tienes alguna pregunta acerca de la verificación de la cuenta, dispositivos verificados o correos de alertas de inicio de sesión, revisa nuestro artículo en \u003ca rel=\"noreferrer noopener\" href=\"/es-la/surveymonkey/account/account-verification/\" data-type=\"surveymonkey\" data-id=\"3813\" target=\"_blank\">verificación de la cuenta\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}]}]},{"type":"sm/banner","atts":{"color":"warning","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"Para problemas al iniciar sesión con la autenticación de dos factores (2FA), consulta \u003ca href=\"/es-la/surveymonkey/account/two-factor-authentication#2fa-troubleshooting\">Solución de problemas relacionados con la A2F\u003c/a>."}},{"type":"mds/heading","atts":{"anchorLink":"other","backgroundColor":"","content":"Otras formas de iniciar sesión","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Otras formas de iniciar sesión","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Registro único","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si tu organización tiene la opción de \u003ca href=\"/es-la/surveymonkey/teams/single-sign-on/\" data-type=\"surveymonkey\" data-id=\"3745\">SS\u003c/a>\u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/teams/single-sign-on/\" target=\"_blank\" rel=\"noreferrer noopener\">O\u003c/a> habilitada, puedes \u003ca rel=\"noopener\" href=\"https://es.surveymonkey.com/user/sign-in/sso/?ut_source=help_center\" target=\"_blank\">iniciar sesión con SSO\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si recibes un mensaje de error en el que se indica que tu dirección de correo electrónico no está habilitada para el SSO, asegúrate de ingresar la dirección de correo electrónico que usas para el SSO en tu organización. Si aún no te has unido al equipo de tu organización o todavía tienes problemas para iniciar sesión, contacta a tu departamento de TI.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Google, Facebook, LinkedIn, Microsoft o Apple","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Puedes asociar tu cuenta de SurveyMonkey a Google, Facebook, LinkedIn, Microsoft o Apple y usar estas credenciales para \u003ca href=\"https://es.surveymonkey.com/login\">iniciar sesión\u003c/a>. Aun así deberás completar la \u003ca rel=\"noreferrer noopener\" href=\"https://help.surveymonkey.com/articles/en_US/kb/log-in#AccountVerification\" target=\"_blank\">verificación de la cuenta\u003c/a> si se detecta un nuevo dispositivo o navegador.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Cualquier cambio en tu dirección de correo electrónico o contraseña debe administrarse desde tu cuenta de Google, Facebook, LinkedIn, Microsoft o Apple.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si olvidas tu contraseña, puedes restablecerla a través de la plataforma que estás usando para iniciar sesión. No puedes restablecer tu contraseña a través de SurveyMonkey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}],"locale_links":{"en-US":{"permalink":"https://help.surveymonkey.com/en/surveymonkey/account/logging-in/"},"de-DE":{"permalink":"https://help.surveymonkey.com/de/surveymonkey/account/logging-in/"},"fr-FR":{"permalink":"https://help.surveymonkey.com/fr/surveymonkey/account/logging-in/"},"nl-NL":{"permalink":"https://help.surveymonkey.com/nl/surveymonkey/account/logging-in/"},"es-LA":{"permalink":"https://help.surveymonkey.com/es-la/surveymonkey/account/logging-in/"},"pt-BR":{"permalink":"https://help.surveymonkey.com/pt-br/surveymonkey/account/logging-in/"},"it-IT":{"permalink":"https://help.surveymonkey.com/it/surveymonkey/account/logging-in/"},"ja-JP":{"permalink":"https://help.surveymonkey.com/ja/surveymonkey/account/logging-in/"},"ko-KR":{"permalink":"https://help.surveymonkey.com/ko/surveymonkey/account/logging-in/"},"ru-RU":{"permalink":"https://help.surveymonkey.com/ru/surveymonkey/account/logging-in/"},"tr-TR":{"permalink":"https://help.surveymonkey.com/tr/surveymonkey/account/logging-in/"},"zh-TW":{"permalink":"https://help.surveymonkey.com/zh/surveymonkey/account/logging-in/"}},"product":"surveymonkey","seo":{"canonical":"","keywords":"","meta_description":"Averigua cómo iniciar sesión en SurveyMonkey, todo acerca de la verificación de cuentas y cómo resolver problemas de inicio de sesión.","robots_index":"index","robots_follow":"follow","title":"Cómo iniciar sesión en tu cuenta | SurveyMonkey"},"primary_category":0,"author":{"name":"Cindy ko","image":"https://secure.gravatar.com/avatar/9bef61808f3916dce86fb3213e33d093?s=50&r=g"},"images":{},"featured_image_alt":"","article_category":[{"id":15,"slug":"account","name":"Tu cuenta","description":"","link":"https://help.surveymonkey.com/es-la/surveymonkey/account/","path":"/es-la/surveymonkey/account/","subcategories":[{"id":40,"slug":"login-password","name":"Inicio de sesión y contraseña","description":"","link":"https://help.surveymonkey.com/es-la/surveymonkey/account/#login-password","path":"/es-la/surveymonkey/account/"}]}],"related_posts":[{"id":9601,"type":"article","title":"Autenticación de dos factores (A2F)","link":"https://help.surveymonkey.com/es-la/surveymonkey/account/two-factor-authentication/","path":"/es-la/surveymonkey/account/two-factor-authentication/","date":"2024-07-18T04:58:47","date_modified":"2024-09-04T03:59:35","excerpt":"Confirma tu identidad a través de un dispositivo móvil al iniciar sesión para aumentar el nivel de seguridad en tu cuenta de SurveyMonkey.","product":"surveymonkey","images":{},"featured_image_alt":""},{"id":4227,"type":"article","title":"Actualizaciones de inicio de sesión de SurveyMonkey","link":"https://help.surveymonkey.com/es-la/surveymonkey/account/surveymonkey-login-updates/","path":"/es-la/surveymonkey/account/surveymonkey-login-updates/","date":"2022-03-11T14:44:24","date_modified":"2024-01-22T16:39:31","excerpt":"Estamos actualizando la forma de iniciar sesión en SurveyMonkey para hacerlo más simple y seguro. Este artículo incluye detalles que te ayudarán a prepararte para la transición.","product":"surveymonkey","images":{},"featured_image_alt":""},{"id":100,"type":"article","title":"Cómo cambiar el idioma de tu cuenta","link":"https://help.surveymonkey.com/es-la/surveymonkey/account/account-language/","path":"/es-la/surveymonkey/account/account-language/","date":"2021-10-29T16:12:33","date_modified":"2024-01-22T16:40:09","excerpt":"Cuando navegues por SurveyMonkey, dirígete al pie de página para cambiar fácilmente el idioma utilizado. También puedes guardar tus preferencias de idioma en la página Mi cuenta.","product":"surveymonkey","images":{},"featured_image_alt":""}]}},"experiments":{"assignments":{},"expBatchAssignmentLoaded":false,"expBatchAssignmentLoading":false},"sitewideBanners":{"banners":[],"fetched":false},"types":{},"terms":{},"auth":{"authState":{"authenticated":false,"returningUser":false,"core":{},"countryCode":"","features":{}},"initialized":false},"cta":{"tileCTAData":{},"welcomeBannerData":{},"bottomCTAData":{},"dismissed":false},"error":{"info":null},"homepage":{},"loading":{"loading":false},"rcHomepage":{"currentPage":1,"loadingPosts":false,"posts":[],"queryParams":{},"heroPost":{},"totalPages":0,"totalPosts":0},"search":{"blurBackground":false,"curiosity":{"posts":[],"currentPage":1,"totalPages":0,"totalResults":0},"fetching":false,"fixPosition":false,"mediahub":{"posts":[],"currentPage":1,"totalPages":0,"totalResults":0},"resources":{"posts":[],"currentPage":1,"totalPages":0,"totalResults":0},"searchCancelled":false,"params":{}},"post":{"postData":{"id":239,"type":"article","title":"Cómo iniciar sesión en tu cuenta","link":"https://help.surveymonkey.com/es-la/surveymonkey/account/logging-in/","path":"/es-la/surveymonkey/account/logging-in/","date":"2022-06-10T13:55:00","date_modified":"2024-09-05T01:33:57","excerpt":"Averigua cómo iniciar sesión en SurveyMonkey, todo acerca de la verificación de cuentas y cómo resolver problemas de inicio de sesión.","content":[{"type":"mds/heading","atts":{"anchorLink":"log-in","backgroundColor":"","content":"Cómo iniciar sesión","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Cómo iniciar sesión","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Para iniciar sesión en tu cuenta de SurveyMonkey:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Entra a la \u003ca href=\"https://es.surveymonkey.com/login\">página de inicio de sesión\u003c/a>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Ingresa tu correo electrónico y haz clic en \u003cstrong>Siguiente\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Ingresa tu contraseña y haz clic en \u003cstrong>Iniciar sesión\u003c/strong>. ","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Si iniciaste sesión en un dispositivo o navegador que no reconocemos, completa la \u003ca rel=\"noreferrer noopener\" href=\"#account\" target=\"_blank\">verificación de la cuenta\u003c/a>.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"account","backgroundColor":"","content":"Verificación de la cuenta","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Verificación de la cuenta","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Siempre que inicies sesión desde un nuevo dispositivo o navegador, se te pedirá que completes la verificación de tu cuenta.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Para completar la verificación de la cuenta:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Después de ingresar tu correo electrónico y contraseña, haz clic en \u003cstrong>Enviar código\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Ve a la bandeja de entrada de tu \u003ca href=\"/es-la/surveymonkey/account/email-username-password/\" data-type=\"surveymonkey\" data-id=\"3819\">correo electrónico asociado a la cuenta\u003c/a> y abre el mensaje de verificación con el asunto "Nueva alerta de inicio de sesión" enviado por SurveyMonkey.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Copia y pega tu \u003cstrong>Código de verificación\u003c/strong> en SurveyMonkey.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Crea un \u003cstrong>Alias de dispositivo\u003c/strong> único para describir tu dispositivo o navegador.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Si ya tienes dos dispositivos verificados, \u003cstrong>Elimina\u003c/strong> uno para continuar. Se cerrará automáticamente la sesión del dispositivo eliminado; la próxima vez que quieras usarlo, deberás completar la verificación de la cuenta de nuevo.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"¿Por qué necesito completar la verificación de la cuenta?","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"La verificación de la cuenta agrega una capa adicional de seguridad a tu cuenta al avisarte cuando un nuevo dispositivo o navegador intenta iniciar sesión y acceder a tus datos. Consulta estas \u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/account/account-verification/#troubleshoot\">preguntas comunes acerca de la verificación de la cuenta\u003c/a> para obtener más información.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cp>Si necesitas varias cuentas con seguridad mejorada y funciones de cumplimiento para tu organización, \u003ca href=\"https://es.surveymonkey.com/mp/account-verification-contact/?ut_source=help_center\" target=\"_blank\">ponte en contacto con nuestro equipo de ventas\u003c/a>.\u003c/p>"}},{"type":"mds/heading","atts":{"anchorLink":"issues","backgroundColor":"","content":"Problemas para iniciar sesión","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Problemas para iniciar sesión","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"sm/accordion","atts":{"condense":false,"expandAll":true,"panelCount":4,"showAuth":"all"},"blocks":[{"type":"sm/accordion-panel","atts":{"showAuth":"all","title":"Olvidé mi correo electrónico o contraseña"},"blocks":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/account/password-reset/\" target=\"_blank\" rel=\"noreferrer noopener\">Restablece tu contraseña\u003c/a> si olvidaste tu correo electrónico o contraseña.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}]},{"type":"sm/accordion-panel","atts":{"showAuth":"all","title":"Tengo varias cuentas y no sé cómo iniciar sesión"},"blocks":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si ya has cambiado a la nueva forma de \u003ca rel=\"noreferrer noopener\" href=\"https://help.surveymonkey.com/es-la/surveymonkey-login-updates/\" target=\"_blank\">inicio de sesión con tu dirección de correo electrónico\u003c/a>, puedes introducir tu dirección de correo electrónico y contraseña. Puedes seleccionar tu nombre de usuario en la parte superior derecha de la pantalla y seleccionar \u003cstrong>Cambiar de cuenta\u003c/strong>. Luego, elige a qué cuenta quieres ir a continuación.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si no has cambiado a la nueva forma de iniciar sesión con tu dirección de correo electrónico, puedes ingresarla en la \u003ca rel=\"noreferrer noopener\" href=\"https://es.surveymonkey.com/user/forgot-password/\" target=\"_blank\">página de restablecimiento de contraseña\u003c/a>. Se te enviará por correo electrónico una lista de tus nombres de usuario de inicio de sesión. Si no conoces tu contraseña, puedes regresar a la página de restablecimiento de contraseña e ingresar tu nombre de usuario (no tu correo electrónico). A continuación, recibirás un correo electrónico con un enlace para restablecer tu contraseña.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}]},{"type":"sm/accordion-panel","atts":{"showAuth":"all","title":"No tengo acceso a la dirección de correo electrónico de la cuenta"},"blocks":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"El titular de la cuenta (propietario de la dirección de correo electrónico asociada a la cuenta) debe ser la única persona con acceso a la cuenta de SurveyMonkey. Si estás compartiendo una cuenta, contacta al titular para hablar acerca de las formas seguras de \u003ca href=\"https://help.surveymonkey.com/articles/en_US/kb/Working-with-Others\" target=\"_blank\" rel=\"noreferrer noopener\">trabajar con otras personas en las encuestas\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si la dirección de correo electrónico es del tipo “no responder”, una interna que no puede recibir correos electrónicos de otros dominios o el titular de la cuenta ya no está en la empresa, puedes hablar con el departamento de TI de tu organización para que te reenvíe el correo electrónico, luego \u003ca href=\"https://help.surveymonkey.com/articles/en_US/kb/How-do-I-change-the-username-email-address-on-the-account#Email\" target=\"_blank\" rel=\"noreferrer noopener\">actualiza la dirección de correo electrónico de tu cuenta\u003c/a> a una dirección admitida a la que solo tú tengas acceso.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}]},{"type":"sm/accordion-panel","atts":{"showAuth":"all","title":"Tengo preguntas acerca de la verificación de la cuenta"},"blocks":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si tienes alguna pregunta acerca de la verificación de la cuenta, dispositivos verificados o correos de alertas de inicio de sesión, revisa nuestro artículo en \u003ca rel=\"noreferrer noopener\" href=\"/es-la/surveymonkey/account/account-verification/\" data-type=\"surveymonkey\" data-id=\"3813\" target=\"_blank\">verificación de la cuenta\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}]}]},{"type":"sm/banner","atts":{"color":"warning","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"Para problemas al iniciar sesión con la autenticación de dos factores (2FA), consulta \u003ca href=\"/es-la/surveymonkey/account/two-factor-authentication#2fa-troubleshooting\">Solución de problemas relacionados con la A2F\u003c/a>."}},{"type":"mds/heading","atts":{"anchorLink":"other","backgroundColor":"","content":"Otras formas de iniciar sesión","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Otras formas de iniciar sesión","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Registro único","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si tu organización tiene la opción de \u003ca href=\"/es-la/surveymonkey/teams/single-sign-on/\" data-type=\"surveymonkey\" data-id=\"3745\">SS\u003c/a>\u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/teams/single-sign-on/\" target=\"_blank\" rel=\"noreferrer noopener\">O\u003c/a> habilitada, puedes \u003ca rel=\"noopener\" href=\"https://es.surveymonkey.com/user/sign-in/sso/?ut_source=help_center\" target=\"_blank\">iniciar sesión con SSO\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si recibes un mensaje de error en el que se indica que tu dirección de correo electrónico no está habilitada para el SSO, asegúrate de ingresar la dirección de correo electrónico que usas para el SSO en tu organización. Si aún no te has unido al equipo de tu organización o todavía tienes problemas para iniciar sesión, contacta a tu departamento de TI.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Google, Facebook, LinkedIn, Microsoft o Apple","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Puedes asociar tu cuenta de SurveyMonkey a Google, Facebook, LinkedIn, Microsoft o Apple y usar estas credenciales para \u003ca href=\"https://es.surveymonkey.com/login\">iniciar sesión\u003c/a>. 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