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{ font-size: .875rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .MuiTypography-body2 b { font-weight: bolder; } .MuiTypography-body2 strong { font-weight: bolder; } .MuiTypography-body1 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .MuiTypography-body1 b { font-weight: bolder; } .MuiTypography-body1 strong { font-weight: bolder; } .MuiTypography-caption { font-size: 0.75rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.66; letter-spacing: 0.03333em; } .MuiTypography-button { font-size: 0.875rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 1.75; letter-spacing: 0.02857em; text-transform: uppercase; } .MuiTypography-h1 { font-size: 2.5rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 3.5rem; letter-spacing: unset; } @media (min-width:600px) { .MuiTypography-h1 { font-size: 2.75rem; line-height: 3.5rem; } } @media (min-width:960px) { .MuiTypography-h1 { font-size: 3rem; line-height: 4rem; } } .MuiTypography-h2 { font-size: 2rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 3rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:600px) { .MuiTypography-h2 { font-size: 2.25rem; line-height: 3rem; } } @media (min-width:960px) { .MuiTypography-h2 { font-size: 2.5rem; line-height: 3.5rem; } } .MuiTypography-h2 b { font-weight: bolder; } .MuiTypography-h2 strong { font-weight: bolder; } .MuiTypography-h3 { font-size: 1.5rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:600px) { .MuiTypography-h3 { font-size: 1.75rem; line-height: 2.5rem; } } @media (min-width:960px) { .MuiTypography-h3 { font-size: 2rem; line-height: 3rem; } } .MuiTypography-h3 b { font-weight: bolder; } .MuiTypography-h3 strong { font-weight: bolder; } .MuiTypography-h4 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:960px) { .MuiTypography-h4 { font-size: 1.5rem; line-height: 2rem; } } .MuiTypography-h4 b { font-weight: bolder; } .MuiTypography-h4 strong { font-weight: bolder; } .MuiTypography-h5 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:960px) { .MuiTypography-h5 { font-size: 1.25rem; line-height: 2rem; } } .MuiTypography-h5 b { font-weight: bolder; } .MuiTypography-h5 strong { font-weight: bolder; } .MuiTypography-h6 { font-size: .875rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 700; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .MuiTypography-h6 b { font-weight: bolder; } .MuiTypography-h6 strong { font-weight: bolder; } .MuiTypography-subtitle1 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.75; letter-spacing: 0.00938em; } .MuiTypography-subtitle2 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .MuiTypography-subtitle2 b { font-weight: bolder; } .MuiTypography-subtitle2 strong { font-weight: bolder; } .MuiTypography-overline { font-size: 0.75rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2.66; letter-spacing: 0.08333em; text-transform: uppercase; } .MuiTypography-srOnly { width: 1px; height: 1px; overflow: hidden; position: absolute; } .MuiTypography-alignLeft { text-align: left; } .MuiTypography-alignCenter { text-align: center; } .MuiTypography-alignRight { text-align: right; } .MuiTypography-alignJustify { text-align: justify; } .MuiTypography-noWrap { overflow: hidden; white-space: nowrap; text-overflow: ellipsis; } .MuiTypography-gutterBottom { margin-bottom: 1.5rem; } .MuiTypography-paragraph { margin-bottom: 16px; } .MuiTypography-colorInherit { color: inherit; } .MuiTypography-colorPrimary { color: #007dba; } .MuiTypography-colorSecondary { color: #00857d; } .MuiTypography-colorTextPrimary { color: #333; } .MuiTypography-colorTextSecondary { color: #666; } 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flex-start; } .MuiGrid-align-content-xs-flex-end { align-content: flex-end; } .MuiGrid-align-content-xs-space-between { align-content: space-between; } .MuiGrid-align-content-xs-space-around { align-content: space-around; } .MuiGrid-justify-content-xs-center { justify-content: center; } .MuiGrid-justify-content-xs-flex-end { justify-content: flex-end; } .MuiGrid-justify-content-xs-space-between { justify-content: space-between; } .MuiGrid-justify-content-xs-space-around { justify-content: space-around; } .MuiGrid-justify-content-xs-space-evenly { justify-content: space-evenly; } .MuiGrid-spacing-xs-0 { width: calc(100% + 0rem); margin: -0rem; } .MuiGrid-spacing-xs-0 > .MuiGrid-item { padding: 0rem; } .MuiGrid-spacing-xs-1 { width: calc(100% + 0.5rem); margin: -0.25rem; } .MuiGrid-spacing-xs-1 > .MuiGrid-item { padding: 0.25rem; } .MuiGrid-spacing-xs-2 { width: calc(100% + 1rem); margin: -0.5rem; } .MuiGrid-spacing-xs-2 > .MuiGrid-item { padding: 0.5rem; } .MuiGrid-spacing-xs-3 { width: calc(100% + 1.5rem); margin: -0.75rem; } .MuiGrid-spacing-xs-3 > .MuiGrid-item { padding: 0.75rem; } .MuiGrid-spacing-xs-4 { width: calc(100% + 2rem); margin: -1rem; } .MuiGrid-spacing-xs-4 > .MuiGrid-item { padding: 1rem; } .MuiGrid-spacing-xs-5 { width: calc(100% + 2.5rem); margin: -1.25rem; } .MuiGrid-spacing-xs-5 > .MuiGrid-item { padding: 1.25rem; } .MuiGrid-spacing-xs-6 { width: calc(100% + 3rem); margin: -1.5rem; } .MuiGrid-spacing-xs-6 > .MuiGrid-item { padding: 1.5rem; } .MuiGrid-spacing-xs-7 { width: calc(100% + 3.5rem); margin: -1.75rem; } .MuiGrid-spacing-xs-7 > .MuiGrid-item { padding: 1.75rem; } .MuiGrid-spacing-xs-8 { width: calc(100% + 4rem); margin: -2rem; } .MuiGrid-spacing-xs-8 > .MuiGrid-item { padding: 2rem; } .MuiGrid-spacing-xs-9 { width: calc(100% + 4.5rem); margin: -2.25rem; } .MuiGrid-spacing-xs-9 > .MuiGrid-item { padding: 2.25rem; } .MuiGrid-spacing-xs-10 { width: calc(100% + 5rem); margin: -2.5rem; } .MuiGrid-spacing-xs-10 > .MuiGrid-item { padding: 2.5rem; } .MuiGrid-grid-xs-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xs-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xs-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xs-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xs-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xs-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xs-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xs-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xs-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xs-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xs-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xs-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xs-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xs-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } @media (min-width:600px) { .MuiGrid-grid-sm-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-sm-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-sm-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-sm-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-sm-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-sm-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-sm-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-sm-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-sm-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-sm-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-sm-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-sm-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-sm-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-sm-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:960px) { .MuiGrid-grid-md-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-md-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-md-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-md-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-md-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-md-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-md-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-md-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-md-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-md-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-md-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-md-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-md-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-md-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1280px) { .MuiGrid-grid-lg-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-lg-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-lg-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-lg-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-lg-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-lg-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-lg-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-lg-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-lg-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-lg-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-lg-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-lg-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-lg-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-lg-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1920px) { .MuiGrid-grid-xl-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xl-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xl-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xl-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xl-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xl-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xl-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xl-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xl-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xl-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xl-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xl-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xl-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xl-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } .jss2 { color: #fff; z-index: 1300; position: relative; padding-top: 1.5rem; padding-bottom: 1.5rem; background-color: #0d224c; } @media (max-width:599.95px) { .jss3 { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss3 { flex-shrink: 0; } } @media (max-width:599.95px) { .jss4 { margin-top: 1.5rem; flex-shrink: 0; } } @media (min-width:600px) { .jss5 { display: flex; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss6 { margin-right: 1.5rem; } } @media (max-width:599.95px) { .jss7 { margin-top: 1.5rem; flex-shrink: 0; margin-right: 1rem; } } @media (min-width:600px) { .jss7 { margin-right: 1.5rem; } } .jss8 { margin-top: 1rem; } .jss1 { clip: rect(0 0 0 0); color: #000; width: 1px; height: 1px; display: block; overflow: hidden; position: absolute; clip-path: inset(50%); padding-top: 0.5rem; white-space: nowrap; padding-bottom: 0.5rem; text-decoration: unset; background-color: #fd6; } .jss1:focus { clip: unset; width: unset; height: unset; outline: .25rem solid transparent; overflow: unset; position: unset; clip-path: unset; white-space: unset; } .jss34 > * { box-sizing: border-box; font-family: Roboto; } .jss35 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss36 { padding-top: 2.5rem; padding-bottom: 2.5rem; } .jss37 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss38 { color: #fff; } .jss39 { background-color: #4c4c4c; } .jss40 { background-color: #404040; } .jss41 { background-color: #333; } .jss42 { display: inline; } .jss43:link { color: #fff; text-decoration: none; } .jss43:visited { color: #fff; } .jss43:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss43:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss43:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss43:active { color: #fff; } .jss43:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss44 { margin: 0; display: inline; padding: 0; list-style: none; } .jss45 { display: inline-block; font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss45 b { font-weight: bolder; } .jss45 strong { font-weight: bolder; } .jss45:not(:last-child) { margin-right: 1rem; } .jss46::before { content: ">"; margin-right: 1rem; } .jss47 { width: calc(100% + 1.5rem); margin-left: -0.75rem; margin-right: -0.75rem; } .jss47 .MuiGrid-item { padding-left: 0.75rem; padding-right: 0.75rem; } @media (max-width:959.95px) { .jss47 { width: calc(100% + 1rem); margin-left: -0.5rem; margin-right: -0.5rem; } .jss47 .MuiGrid-item { padding-left: 0.5rem; padding-right: 0.5rem; } } .jss48 { padding-top: 0; padding-bottom: 0; } .jss49 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss49 b { font-weight: bolder; } .jss49 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss49 { border-top: .0625rem solid #707070; padding-top: 1.5rem; } } .jss50 { list-style: none; margin-top: 1.5rem; padding-left: 0; margin-bottom: 0; } @media (max-width:599.95px) { .jss51 { margin-top: 3rem; } } .jss52 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:960px) { .jss52 { font-size: 1.25rem; line-height: 2rem; } } .jss52 b { font-weight: bolder; } .jss52 strong { font-weight: bolder; } .jss53 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss53 b { font-weight: bolder; } .jss53 strong { font-weight: bolder; } .jss53:not(:first-child) { margin-top: 1rem; } .jss54 { margin-right: 0.5rem; } .jss55 { display: flex; flex-wrap: wrap; list-style: none; margin-top: 0; padding-left: 0; margin-bottom: 0; } .jss56 { margin-bottom: 0; } @media (max-width:599.95px) { .jss56 { margin-bottom: 1.5rem; } } .jss57 { font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss57 b { font-weight: bolder; } .jss57 strong { font-weight: bolder; } .jss57:not(:last-child) { margin-right: 1.5rem; } .jss58 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss58 b { font-weight: bolder; } .jss58 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss58 { border-top: .0625rem solid #707070; } } .jss59:link { color: #fff; text-decoration: underline; } .jss59:visited { color: #d9d9d9; } .jss59:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss59:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss59:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss59:active { color: #fff; } .jss59:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss23 { display: none; align-items: center; margin-left: auto; justify-content: center; } @media (max-width: 757px) { .jss23 { gap: 8px; display: flex; } } @media (min-width:600px) { .jss23 { margin-top: 0.5rem; } } .jss24 { color: #069; width: 36px; border: none; height: 36px; justify-content: center; background-color: #e4e9ec; } .jss24:hover { color: #fff; cursor: pointer; background-color: #069; } .jss24:focus { color: #fff; outline: .25rem solid #fd6; outline-offset: -2px; background-color: #069; } .jss25 { display: flex; position: relative; align-items: center; margin-left: auto; } @media (max-width: 757px) { .jss25 { top: 100%; right: 0; display: none; padding: 1.8rem; position: absolute; border-top: 1px solid #ccc; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } } @media (max-width: 400px) { .jss25 { left: 0; } } @media (max-width: 757px) { .jss25.visible { display: block; } } .jss26 { color: #666; display: block; font-size: 18px; text-decoration: unset; } .jss26:hover { color: #004777; text-decoration: underline; } .jss26:focus { color: #000; outline: transparent solid 0.25rem; box-shadow: rgb(255 221 102) 0px 0.25rem 0px 0px, rgb(255 221 102) 0px -0.25rem 0px 0px; text-decoration: none; background-color: rgb(255, 221, 102); } .jss27 { top: 100%; right: 0; width: 600px; display: none; padding: 20px 30px; position: absolute; border-top: 2px solid #00557f; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); text-align: center; -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } @media (max-width: 757px) { .jss27 { display: none; } } .jss28 { top: 50%; color: #2c3841; right: 1.8rem; width: 32px; border: none; bottom: 0; cursor: pointer; height: 32px; display: flex; position: absolute; transform: translateY(-50%); align-items: center; justify-content: center; background-color: transparent; } @media (min-width: 757px) { .jss28 { right: 10px; } } .jss28:hover { opacity: 0.5; } .jss28:focus { outline: .25rem solid #fd6; background-color: #fff; } @media (max-width: 757px) { .jss29 { width: 100%; } } @media (min-width: 757px) { .jss29:focus-within #predictive-results.visible { display: block; } } @media (min-width: 757px) { .jss30 { padding: 10px 10px; position: relative; margin-right: -10px; } .jss30.has-search-term:focus-within { box-shadow: 0 0 2px rgb(0 0 0 / 20%); -moz-box-shadow: 0 0 2px rgba(0,0,0,0.2); background-image: linear-gradient(to bottom,#e4e9ec 0%,#fff 100%); -webkit-box-shadow: 0 0 2px rgb(0 0 0 / 20%); } } .jss31 { width: 210px; border: 2px solid #E4E9EC; display: block; padding: 5px 32px 4px 9px; min-height: 31px; background-color: #fff; } .jss31:focus { outline: .25rem solid #fd6; background-color: #fff; } .jss31::-webkit-search-cancel-button, .jss31::-webkit-search-decoration, .jss31 -webkit-search-results-button, .jss31 -webkit-search-results-decoration { display: none; } .jss31::-ms-clear { width: 0; height: 0; display: none; } .jss31::-ms-reveal { width: 0; height: 0; display: none; } .jss31:-webkit-autofill, .jss31:-webkit-autofill:hover, .jss31:-webkit-autofill:active, .jss31:-webkit-autofill:focus { -webkit-box-shadow: 0 0 0px 1000px #fff inset; } @media (max-width: 757px) { .jss31 { width: 100%; } } .jss32 span { clip: rect(0 0 0 0); width: 1px; height: 1px; overflow: hidden; position: absolute; clip-path: inset(50%); white-space: nowrap; } .jss9 { z-index: 1100; position: relative; } .jss10 { color: #666; background-color: #fff; } @media (min-width:600px) { .jss10 { padding-top: 0.5rem; padding-bottom: 0.5rem; } } @media (max-width:599.95px) { .jss11::before { content: ''; display: table; } .jss11::after { clear: both; content: ''; display: table; } } @media (min-width:600px) { .jss11 { display: flex; justify-content: space-between; } } @media (max-width:599.95px) { .jss12 { float: left; } } .jss13 { display: flex; } .jss14 { line-height: 0; } .jss15 { margin-left: 16px; } @media (max-width:599.95px) { .jss15 { margin-top: 1rem; } } @media (min-width:600px) { .jss15 { margin-top: .625rem; } } @media (max-width:599.95px) { .jss16 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss16 b { font-weight: bolder; } .jss16 strong { font-weight: bolder; } } @media (min-width:600px) { .jss16 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss16 b { font-weight: bolder; } .jss16 strong { font-weight: bolder; } } .jss17 { margin-right: 3px; } @media (max-width:599.95px) { .jss18 { display: none; } } @media (min-width:600px) { .jss18 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; margin-left: 3px; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss18 b { font-weight: bolder; } .jss18 strong { font-weight: bolder; } } .jss19:link { color: #666; text-decoration: unset; } .jss19:visited { color: #666; } .jss19:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss19:focus:not(:focus-visible) { outline: .25rem solid transparent; box-shadow: unset; text-decoration: underline; background-color: unset; } .jss19:hover { color: #004777; text-decoration: underline; } .jss19:active { color: #000; text-decoration: underline; } @media (hover: none) { .jss19:hover { color: #666; } } @media (max-width:599.95px) { .jss20 { width: 2.5rem; height: 2.5rem; } } @media (min-width:600px) { .jss20 { width: 3.25rem; height: 3.25rem; } } .jss21 { display: inline-block; } @media (max-width:599.95px) { .jss21 { margin-top: 0.5rem; margin-bottom: 0.5rem; } } .jss21:focus { outline: .25rem solid #fd6; } .jss21:focus:not(:focus-visible) { outline: none; } .jss21:hover { opacity: 0.7; } .jss21:active { opacity: 1; } @media (hover: none) { .jss21:hover { opacity: 1; } } .jss22 { margin-left: 8px; } @media (max-width:599.95px) { .jss22 { float: right; margin-top: .625rem; margin-bottom: 0.5rem; } }</style><style 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focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" href="http://web.archive.org/web/20240406100317/mailto:irt@jisc.ac.uk"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="envelope" class="svg-inline--fa fa-envelope " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M48 64C21.5 64 0 85.5 0 112c0 15.1 7.1 29.3 19.2 38.4L236.8 313.6c11.4 8.5 27 8.5 38.4 0L492.8 150.4c12.1-9.1 19.2-23.3 19.2-38.4c0-26.5-21.5-48-48-48H48zM0 176V384c0 35.3 28.7 64 64 64H448c35.3 0 64-28.7 64-64V176L294.4 339.2c-22.8 17.1-54 17.1-76.8 0L0 176z"></path></svg></span><span class="break-all">irt@jisc.ac.uk</span></a></li><li class="mt-4" data-testid="service-page-header-secondary-call-to-action"><a class="flex text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" href="http://web.archive.org/web/20240406100317/https://repository.jisc.ac.uk/8837/1/jisc-cyber-security-incident-response-team-csirt-rfc-2350.pdf"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="file-pdf" class="svg-inline--fa fa-file-pdf " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M0 64C0 28.7 28.7 0 64 0L224 0l0 128c0 17.7 14.3 32 32 32l128 0 0 144-208 0c-35.3 0-64 28.7-64 64l0 144-48 0c-35.3 0-64-28.7-64-64L0 64zm384 64l-128 0L256 0 384 128zM176 352l32 0c30.9 0 56 25.1 56 56s-25.1 56-56 56l-16 0 0 32c0 8.8-7.2 16-16 16s-16-7.2-16-16l0-48 0-80c0-8.8 7.2-16 16-16zm32 80c13.3 0 24-10.7 24-24s-10.7-24-24-24l-16 0 0 48 16 0zm96-80l32 0c26.5 0 48 21.5 48 48l0 64c0 26.5-21.5 48-48 48l-32 0c-8.8 0-16-7.2-16-16l0-128c0-8.8 7.2-16 16-16zm32 128c8.8 0 16-7.2 16-16l0-64c0-8.8-7.2-16-16-16l-16 0 0 96 16 0zm80-112c0-8.8 7.2-16 16-16l48 0c8.8 0 16 7.2 16 16s-7.2 16-16 16l-32 0 0 32 32 0c8.8 0 16 7.2 16 16s-7.2 16-16 16l-32 0 0 48c0 8.8-7.2 16-16 16s-16-7.2-16-16l0-64 0-64z"></path></svg></span><span>Download the CSIRT RFC 2350 (pdf)</span></a></li><li class="mt-4" data-testid="service-page-header-secondary-call-to-action"><a class="flex text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" href="http://web.archive.org/web/20240406100317/https://www.jisc.ac.uk/csirt#service-level"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="arrow-up-right-from-square" class="svg-inline--fa fa-arrow-up-right-from-square " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M320 0c-17.7 0-32 14.3-32 32s14.3 32 32 32h82.7L201.4 265.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L448 109.3V192c0 17.7 14.3 32 32 32s32-14.3 32-32V32c0-17.7-14.3-32-32-32H320zM80 32C35.8 32 0 67.8 0 112V432c0 44.2 35.8 80 80 80H400c44.2 0 80-35.8 80-80V320c0-17.7-14.3-32-32-32s-32 14.3-32 32V432c0 8.8-7.2 16-16 16H80c-8.8 0-16-7.2-16-16V112c0-8.8 7.2-16 16-16H192c17.7 0 32-14.3 32-32s-14.3-32-32-32H80z"></path></svg></span><span>Read the service level description</span></a></li></ul></div></div></div></div></header><div class=" clearfix pt-10 pb-10 bg-jiscWhite " data-testid="content-area"><div class="box-border max-w-screen-md px-4 mx-auto md:px-6"><div class="box-border flex w-[calc(100%+1rem)] -mx-2"><div class="box-border hidden px-2 sm:block sm:w-1/12" data-testid="replace-material-ui-hidden--1/12@sm"></div><div class="box-border px-2 sm:w-10/12"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mb-6 |"><p data-block-key="c3x61">The cyber threat landscape is always evolving. Threat actors are continuing to target educational institutions, causing extensive damage and lengthy, expensive disruption. Jisc鈥檚 CSIRT team provides your first line of defence against cyber threats. Our world class incident response service works to create a secure environment for your organisation by monitoring and resolving any security incidents that occur on your network.</p><p data-block-key="7h74c">We work closely with other cyber security organisations and members of our <a href="http://web.archive.org/web/20240406100317/https://www.jisc.ac.uk/get-involved/cyber-security-community-group">cyber community</a> to detect, report and investigate incidents that pose a threat to the security of our members' information systems. We also investigate other forms of network abuse such as spam and copyright infringement.</p><blockquote data-block-key="3n19a"><p>鈥淲hen faced with a complex and time-critical incident, Jisc provided the highest level of professionalism, responsiveness and technical expertise. The information was shared and presented in such a way that even non-ICT experts were able to engage with the work being done."<br/><strong>Vice-principal, Northampton College</strong></p></blockquote></div><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 mb-6 |"><p data-block-key="c3x61">Information security threats are not limited to particular networks or national boundaries, so we assist national and international law enforcement agencies in their investigations, connecting them to our trusted contacts within the community. We work with other computer security incident response teams across the UK, Europe and the rest of the world to manage and resolve incidents. Through our work, we have built strong relationships with other security researchers and sources of security reports to ensure we provide you with a fast and effective response.</p><p data-block-key="96nv7">Groups and organisations we work with:</p><ul><li data-block-key="5a4qt"><a href="http://web.archive.org/web/20240406100317/https://www.ncsc.gov.uk/">The National Cyber Security Centre</a><br/>Jisc works closely with the NCSC, which provides us with actionable threat intelligence that we use to continuously improve the ability of our security services to address the dynamic threat landscape.</li><li data-block-key="61ebf"><a href="http://web.archive.org/web/20240406100317/https://security.geant.org/">G脡ANT Security Services</a><br/>G脡ANT Security Services is a task force that promotes collaboration between CSIRTs at the European level, and liaises with similar groups in other regions.</li><li data-block-key="evjsv"><a href="http://web.archive.org/web/20240406100317/http://www.first.org/">FIRST</a><br/>FIRST brings together a variety of computer security incident response teams from government, commercial, and educational organisations.</li><li data-block-key="4mpch"><a href="http://web.archive.org/web/20240406100317/http://www.trusted-introducer.org/">Trusted Introducer</a><br/>Trusted Introducer is the backbone of the security and incident response team community in Europe.</li></ul></div><div class="pt-10 px-8 pb-10 mt-10 mb-10 text-jiscMineShaft bg-jiscConcrete " data-testid="boxed-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><h2 id="crest-accredited-6mo7f" data-block-key="6mo7f">CREST-accredited</h2><p data-block-key="fsh6g"></p><img alt="CREST logo" class="richtext-image right" height="177" src="http://web.archive.org/web/20240406100317im_/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/crest-logo-refresh_2022.width-500.jpg" width="250"/><p data-block-key="3jf3"></p><p data-block-key="4glfs">Jisc is <a href="http://web.archive.org/web/20240406100317/https://www.ncsc.gov.uk/organisation/jisc/cyber-incident-response-cir">assured for Cyber Incident Response (CIR) Level 2</a>.</p><p data-block-key="7q5bj"><a href="http://web.archive.org/web/20240406100317/https://www.crest-approved.org/">CREST</a> membership is an internationally-recognised badge of excellence in information security.</p></div></div><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 mb-6 |"><h2 id="key-features-057mc" data-block-key="057mc">Key features</h2><p data-block-key="51dcb">As part of your membership, the service provides the following benefits:</p><ul><li data-block-key="fp51g">Centralised coordination of reported security incidents</li><li data-block-key="bdcbq">Monitoring and mitigation of denial of service (DoS) attacks</li><li data-block-key="3crrq">Improved technical awareness and engagement with peers and experts in security discussions via our cyber community, webinars and events</li><li data-block-key="fi266">Security activity statistics made available online</li><li data-block-key="4flhh">One-to-one advice on security systems and recovery from compromise</li><li data-block-key="jdp5">Incident management</li><li data-block-key="a87n3">Unlimited access to a knowledge base of security information</li><li data-block-key="fls20">Access to a number of channels of communication for the latest security news, trends and technical information</li><li data-block-key="6qi8">Regular, synthesised vulnerability alerts</li></ul></div><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 mb-6 |"><h2 id="get-support-34pr0" data-block-key="34pr0">Get support</h2><ul><li data-block-key="4frgi">Read our聽<a href="http://web.archive.org/web/20240406100317/https://community.jisc.ac.uk/library/janet-services-documentation/security-advice">simple security advice</a> explaining a few essential things that can help you protect the security of your network</li><li data-block-key="e59ms"><a href="/web/20240406100317/https://www.jisc.ac.uk/forms/reporting-abuse/">Report abuse through our online form</a></li><li data-block-key="8djse">Read the requirements and expectations in <a href="http://web.archive.org/web/20240406100317/https://community.jisc.ac.uk/library/janet-services-documentation/janet-security-contact">your role as a聽security contact</a></li></ul></div><section class="mt-10 mb-10 border-t-jiscAlto border-t-[.0625rem] border-r-0 border-b-0 border-l-0 border-solid" data-testid="expandable-group"><details style="background-color:#fff" class=" border-t-0 font-normal text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-transparent focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue active:text-jiscBlack border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid print:border-b-0" data-testid="expandable-block-5-expandable-1"><summary class=" font-normal text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-transparent focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue active:text-jiscBlack underline list-none cursor-pointer expandable-summary " data-testid="expandable-block-5-expandable-1-summary"><h3 class="flex items-center p-4 my-[unset] font-sans text-[1rem] antialiased font-normal leading-[1.5rem]" data-testid="expandable-block-5-expandable-1-heading-element"><span class="grow" data-testid="expandable-block-5-expandable-1-heading-content">Data usage</span><span class="ml-2 shrink-0 sm:ml-4 print:hidden" data-testid="expandable-block-5-expandable-1-trigger-icon"><span aria-hidden="true" class="text-[.875rem]">Show</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down ml-2" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></h3></summary><div class="[&>p]:bg-jiscWhite] px-4 mt-2 mb-6" data-testid="expandable-block-5-expandable-1-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><p data-block-key="w4ysm"></p><h4 data-block-key="7j1gb">Netflow and data protection</h4><p data-block-key="925u1">We process data that has been collected on various routers on the Janet Network. This information is considered valuable for the following tasks: research, security incident response, network operations and planning. <a href="http://web.archive.org/web/20240406100317/http://community.jisc.ac.uk/library/janet-services-documentation/janet-csirt-use-netflow-data">Read聽more information about聽how the data is collected and processed</a>.</p><h4 data-block-key="1b28n">Keeping logs of network activity</h4><p data-block-key="fr326">It's essential to monitor usage of the Janet connection to ensure we're on top of potential security incidents.聽<a href="http://web.archive.org/web/20240406100317/http://community.jisc.ac.uk/library/janet-services-documentation/logging-network-activity">Find out聽more about聽logging network activity聽and and how you can get involved</a>.</p></div></div></details><div class="hidden print:block border-t-0 font-normal text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-transparent focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue active:text-jiscBlack border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid "><div class="[&>p]:bg-jiscWhite] px-4 mt-2 mb-6" data-testid="expandable-block-5-expandable-1-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><p data-block-key="w4ysm"></p><h4 data-block-key="7j1gb">Netflow and data protection</h4><p data-block-key="925u1">We process data that has been collected on various routers on the Janet Network. This information is considered valuable for the following tasks: research, security incident response, network operations and planning. <a href="http://web.archive.org/web/20240406100317/http://community.jisc.ac.uk/library/janet-services-documentation/janet-csirt-use-netflow-data">Read聽more information about聽how the data is collected and processed</a>.</p><h4 data-block-key="1b28n">Keeping logs of network activity</h4><p data-block-key="fr326">It's essential to monitor usage of the Janet connection to ensure we're on top of potential security incidents.聽<a href="http://web.archive.org/web/20240406100317/http://community.jisc.ac.uk/library/janet-services-documentation/logging-network-activity">Find out聽more about聽logging network activity聽and and how you can get involved</a>.</p></div></div></div><details style="background-color:#fff" class=" border-t-0 font-normal text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-transparent focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue active:text-jiscBlack border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid print:border-b-0" data-testid="expandable-block-5-expandable-2"><summary class=" font-normal text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-transparent focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue active:text-jiscBlack underline list-none cursor-pointer expandable-summary " data-testid="expandable-block-5-expandable-2-summary"><h3 class="flex items-center p-4 my-[unset] font-sans text-[1rem] antialiased font-normal leading-[1.5rem]" data-testid="expandable-block-5-expandable-2-heading-element"><span class="grow" data-testid="expandable-block-5-expandable-2-heading-content">Service level description</span><span class="ml-2 shrink-0 sm:ml-4 print:hidden" data-testid="expandable-block-5-expandable-2-trigger-icon"><span aria-hidden="true" class="text-[.875rem]">Show</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down ml-2" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></h3></summary><div class="[&>p]:bg-jiscWhite] px-4 mt-2 mb-6" data-testid="expandable-block-5-expandable-2-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><h4 data-block-key="w4ysm">Service description</h4><p data-block-key="3mtbb">CSIRT is a service to safeguard the current and future Janet Network security (steering the security policies for all Janet Network connections) and Jisc members.</p><p data-block-key="n7a7">The primary function is to monitor, co-ordinate and resolve any security incidents that occur on the Janet Network.</p><h4 data-block-key="64d80">Hours of service</h4><p data-block-key="cu0h3">The full service is available during 08:00 and 18:00, Mondays to Fridays.</p><p data-block-key="7fnu5">Outside of the above service period, an on-call service is available from 18:00 to midnight, Mondays to Fridays and from 09:00 to 17:00, Saturday and Sundays.</p><p data-block-key="8es00">Service is available on Christmas and New Year鈥檚 Day via the call-out process.</p><p data-block-key="bhnuo">PGP/GPG:聽0x41A8A66E4EC70D66<br/>Key fingerprint:聽5B79 575F 400D AA85 0BC4 89CE 41A8 A66E 4EC7 0D66</p><h4 data-block-key="1o836">Security</h4><p data-block-key="4jeif">Organisations must ensure they understand and adhere聽to the聽<a href="http://web.archive.org/web/20240406100317/https://community.jisc.ac.uk/library/janet-policies/security-policy">security policy</a>.</p><h4 data-block-key="48l6o">Your聽responsibilities</h4><p data-block-key="e6rfl">You are responsible on an ongoing basis for ensuring the contact details, notified to Janet Network CSIRT or Jisc service desk, of a suitable representative from within your organisation are kept up to date and any changes in responsibility promptly notified.</p><p data-block-key="5jpn9">You must ensure that emails from CSIRT are acknowledged聽within a time frame commensurate with the importance of the issue.</p><p data-block-key="44ulj">For guidance:</p><ul><li data-block-key="49mg">Urgent issues should be responded to within one hour</li><li data-block-key="86bkn">Non-urgent, but otherwise important issues, within two business days</li><li data-block-key="9uu42">Less urgent issues, within five business days, as defined in SLD definitions</li></ul><h4 data-block-key="9rafn">Charges</h4><p data-block-key="9u4tv">This service is centrally-funded.</p><h4 data-block-key="fofm9">Request for service</h4><p data-block-key="5a4ue">Request this service by contacting CSIRT directly on tel: 0300 999 2340 or via email: irt@jisc.ac.uk, or via the service desk on tel: 0300 300 2212 or via email: <a href="http://web.archive.org/web/20240406100317/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p><h4 data-block-key="4nr37">Service delivery time</h4><p data-block-key="703r6">During the service period, an initial response will be given within four hours.</p><h4 data-block-key="4fbkj">Terms and conditions</h4><p data-block-key="39gpv">Please ensure your organisation understands and adheres to our <a href="http://web.archive.org/web/20240406100317/https://community.jisc.ac.uk/library/janet-policies/terms-provision-janet-service">terms and conditions</a>.</p><h4 data-block-key="46rfs">Escalation</h4><p data-block-key="niu8">If you are experiencing an issue with the service聽and wish to escalate the issue within Janet, please contact us via the service聽desk on tel: 0300 300 2212 or via email: <a href="http://web.archive.org/web/20240406100317/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p></div></div></details><div class="hidden print:block border-t-0 font-normal text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-transparent focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue active:text-jiscBlack border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid "><div class="[&>p]:bg-jiscWhite] px-4 mt-2 mb-6" data-testid="expandable-block-5-expandable-2-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><h4 data-block-key="w4ysm">Service description</h4><p data-block-key="3mtbb">CSIRT is a service to safeguard the current and future Janet Network security (steering the security policies for all Janet Network connections) and Jisc members.</p><p data-block-key="n7a7">The primary function is to monitor, co-ordinate and resolve any security incidents that occur on the Janet Network.</p><h4 data-block-key="64d80">Hours of service</h4><p data-block-key="cu0h3">The full service is available during 08:00 and 18:00, Mondays to Fridays.</p><p data-block-key="7fnu5">Outside of the above service period, an on-call service is available from 18:00 to midnight, Mondays to Fridays and from 09:00 to 17:00, Saturday and Sundays.</p><p data-block-key="8es00">Service is available on Christmas and New Year鈥檚 Day via the call-out process.</p><p data-block-key="bhnuo">PGP/GPG:聽0x41A8A66E4EC70D66<br/>Key fingerprint:聽5B79 575F 400D AA85 0BC4 89CE 41A8 A66E 4EC7 0D66</p><h4 data-block-key="1o836">Security</h4><p data-block-key="4jeif">Organisations must ensure they understand and adhere聽to the聽<a href="http://web.archive.org/web/20240406100317/https://community.jisc.ac.uk/library/janet-policies/security-policy">security policy</a>.</p><h4 data-block-key="48l6o">Your聽responsibilities</h4><p data-block-key="e6rfl">You are responsible on an ongoing basis for ensuring the contact details, notified to Janet Network CSIRT or Jisc service desk, of a suitable representative from within your organisation are kept up to date and any changes in responsibility promptly notified.</p><p data-block-key="5jpn9">You must ensure that emails from CSIRT are acknowledged聽within a time frame commensurate with the importance of the issue.</p><p data-block-key="44ulj">For guidance:</p><ul><li data-block-key="49mg">Urgent issues should be responded to within one hour</li><li data-block-key="86bkn">Non-urgent, but otherwise important issues, within two business days</li><li data-block-key="9uu42">Less urgent issues, within five business days, as defined in SLD definitions</li></ul><h4 data-block-key="9rafn">Charges</h4><p data-block-key="9u4tv">This service is centrally-funded.</p><h4 data-block-key="fofm9">Request for service</h4><p data-block-key="5a4ue">Request this service by contacting CSIRT directly on tel: 0300 999 2340 or via email: irt@jisc.ac.uk, or via the service desk on tel: 0300 300 2212 or via email: <a href="http://web.archive.org/web/20240406100317/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p><h4 data-block-key="4nr37">Service delivery time</h4><p data-block-key="703r6">During the service period, an initial response will be given within four hours.</p><h4 data-block-key="4fbkj">Terms and conditions</h4><p data-block-key="39gpv">Please ensure your organisation understands and adheres to our <a href="http://web.archive.org/web/20240406100317/https://community.jisc.ac.uk/library/janet-policies/terms-provision-janet-service">terms and conditions</a>.</p><h4 data-block-key="46rfs">Escalation</h4><p data-block-key="niu8">If you are experiencing an issue with the service聽and wish to escalate the issue within Janet, please contact us via the service聽desk on tel: 0300 300 2212 or via email: <a href="http://web.archive.org/web/20240406100317/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p></div></div></div></section><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 mb-6 |"><h2 id="iso-certification-c3x61" data-block-key="c3x61">ISO certification</h2><p data-block-key="ai630">This service is included within the scope of our聽ISO9001 and ISO27001 certificates.</p><p data-block-key="36u88"><a href="/web/20240406100317/https://www.jisc.ac.uk/certification/">Read more about International Organisation for Standardisation (ISO) standards and view Jisc certificates</a>.</p><p data-block-key="39vqj"></p><p data-block-key="4vbcw"></p><img alt="ISO 9001-2015 UKAS logo" class="richtext-image left" height="130" src="http://web.archive.org/web/20240406100317im_/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/iso-9001-2015-ukas-logo_WKlQydF.width-500.jpg" width="200"/><p data-block-key="c01af"></p><p data-block-key="512b8"></p><img alt="ISO/IEC 27001 UKAS logo" class="richtext-image left" height="130" src="http://web.archive.org/web/20240406100317im_/https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/isoiec27001ukas-logo.width-500.jpg" width="200"/><p data-block-key="85ccm"></p></div><div class="pt-10 px-8 pb-10 mt-10 mb-10 text-jiscMineShaft bg-jiscConcrete " data-testid="boxed-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><h2 id="get-involved-juv05" data-block-key="juv05">Get involved</h2><p data-block-key="emj6h">Join our <a href="/web/20240406100317/https://www.jisc.ac.uk/cyber-security/">defend as one campaign</a> and help us unite higher and further education in a common cause - to build robust defences across the sector. As a member, you can <a href="/web/20240406100317/https://www.jisc.ac.uk/forms/take-the-next-step-in-improving-your-organisations-cyber-security-posture/">sign up to receive personalised instructions</a> on how to improve your cyber security posture across your organisation.</p></div></div><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 |"><h2 id="related-resources-geele" data-block-key="geele">Related resources</h2><ul><li data-block-key="15cu3">Test your infrastructure, policies and procedures with a realistic simulated incident by signing up to our <a href="/web/20240406100317/https://www.jisc.ac.uk/training/ransomware-incident-response-workshop/">ransomware incident response workshop</a>.</li><li data-block-key="6oqsq"><a href="http://web.archive.org/web/20240406100317/https://www.jisc.ac.uk/get-involved/cyber-security-community-group">Sign up to the cyber community</a> to receive the latest threat updates and monthly and quarterly briefings to strengthen your cyber posture.</li><li data-block-key="dpa34">Read how <a href="/web/20240406100317/https://www.jisc.ac.uk/blog/jisc-works-with-the-national-cyber-security-centre-to-protect-uk-education/">Jisc works with the National Cyber Security Centre to protect UK education</a></li><li data-block-key="8h7mg">Read about the <a href="/web/20240406100317/https://www.jisc.ac.uk/blog/latest-cyber-impact-report-underlines-ransomware-as-a-huge-threat-but-financial-cost-of-attacks-is-still-unclear/">latest cyber impact report</a></li></ul></div></div></div></div></div></article></main><footer aria-labelledby="site-footer" class="jss34"><div class="jss38 jss35 jss39"><div class="MuiContainer-root MuiContainer-maxWidthMd"><div class="MuiGrid-root jss47 MuiGrid-container"><div class="MuiGrid-root jss48 MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-9"><h2 class="MuiTypography-root MuiTypography-srOnly" id="site-footer">Site footer</h2><div class=""><nav aria-label="Breadcrumb" class="jss42"><ul class="jss44"><li class="jss45"><a aria-label="Jisc homepage" 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Threat actors are continuing to target educational institutions, causing extensive damage and lengthy, expensive disruption. Jisc鈥檚 CSIRT team provides your first line of defence against cyber threats. Our world class incident response service works to create a secure environment for your organisation by monitoring and resolving any security incidents that occur on your network.\u003c/p\u003e\u003cp data-block-key=\"7h74c\"\u003eWe work closely with other cyber security organisations and members of our \u003ca href=\"https://www.jisc.ac.uk/get-involved/cyber-security-community-group\"\u003ecyber community\u003c/a\u003e to detect, report and investigate incidents that pose a threat to the security of our members\u0026#x27; information systems. We also investigate other forms of network abuse such as spam and copyright infringement.\u003c/p\u003e\u003cblockquote data-block-key=\"3n19a\"\u003e\u003cp\u003e鈥淲hen faced with a complex and time-critical incident, Jisc provided the highest level of professionalism, responsiveness and technical expertise. The information was shared and presented in such a way that even non-ICT experts were able to engage with the work being done.\u0026quot;\u003cbr/\u003e\u003cstrong\u003eVice-principal, Northampton College\u003c/strong\u003e\u003c/p\u003e\u003c/blockquote\u003e","id":"47798374-c7fd-41e9-8808-c32e18801771"},{"type":"content_block","value":"\u003cp data-block-key=\"c3x61\"\u003eInformation security threats are not limited to particular networks or national boundaries, so we assist national and international law enforcement agencies in their investigations, connecting them to our trusted contacts within the community. We work with other computer security incident response teams across the UK, Europe and the rest of the world to manage and resolve incidents. Through our work, we have built strong relationships with other security researchers and sources of security reports to ensure we provide you with a fast and effective response.\u003c/p\u003e\u003cp data-block-key=\"96nv7\"\u003eGroups and organisations we work with:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"5a4qt\"\u003e\u003ca href=\"https://www.ncsc.gov.uk/\"\u003eThe National Cyber Security Centre\u003c/a\u003e\u003cbr/\u003eJisc works closely with the NCSC, which provides us with actionable threat intelligence that we use to continuously improve the ability of our security services to address the dynamic threat landscape.\u003c/li\u003e\u003cli data-block-key=\"61ebf\"\u003e\u003ca href=\"https://security.geant.org/\"\u003eG脡ANT Security Services\u003c/a\u003e\u003cbr/\u003eG脡ANT Security Services is a task force that promotes collaboration between CSIRTs at the European level, and liaises with similar groups in other regions.\u003c/li\u003e\u003cli data-block-key=\"evjsv\"\u003e\u003ca href=\"http://www.first.org/\"\u003eFIRST\u003c/a\u003e\u003cbr/\u003eFIRST brings together a variety of computer security incident response teams from government, commercial, and educational organisations.\u003c/li\u003e\u003cli data-block-key=\"4mpch\"\u003e\u003ca href=\"http://www.trusted-introducer.org/\"\u003eTrusted Introducer\u003c/a\u003e\u003cbr/\u003eTrusted Introducer is the backbone of the security and incident response team community in Europe.\u003c/li\u003e\u003c/ul\u003e","id":"44463164-0064-4051-a3f7-da5a9dd9606a"},{"type":"boxed_content","value":{"background_option":"light","custom_background_colour":"","content":"\u003ch2 id=\"crest-accredited-6mo7f\" data-block-key=\"6mo7f\"\u003eCREST-accredited\u003c/h2\u003e\u003cp data-block-key=\"fsh6g\"\u003e\u003c/p\u003e\u003cimg alt=\"CREST logo\" class=\"richtext-image right\" height=\"177\" src=\"https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/crest-logo-refresh_2022.width-500.jpg\" width=\"250\"\u003e\u003cp data-block-key=\"3jf3\"\u003e\u003c/p\u003e\u003cp data-block-key=\"4glfs\"\u003eJisc is \u003ca href=\"https://www.ncsc.gov.uk/organisation/jisc/cyber-incident-response-cir\"\u003eassured for Cyber Incident Response (CIR) Level 2\u003c/a\u003e.\u003c/p\u003e\u003cp data-block-key=\"7q5bj\"\u003e\u003ca href=\"https://www.crest-approved.org/\"\u003eCREST\u003c/a\u003e membership is an internationally-recognised badge of excellence in information security.\u003c/p\u003e"},"id":"edb98d30-b327-4e18-958a-bb559d424503"},{"type":"content_block","value":"\u003ch2 id=\"key-features-057mc\" data-block-key=\"057mc\"\u003eKey features\u003c/h2\u003e\u003cp data-block-key=\"51dcb\"\u003eAs part of your membership, the service provides the following benefits:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"fp51g\"\u003eCentralised coordination of reported security incidents\u003c/li\u003e\u003cli data-block-key=\"bdcbq\"\u003eMonitoring and mitigation of denial of service (DoS) attacks\u003c/li\u003e\u003cli data-block-key=\"3crrq\"\u003eImproved technical awareness and engagement with peers and experts in security discussions via our cyber community, webinars and events\u003c/li\u003e\u003cli data-block-key=\"fi266\"\u003eSecurity activity statistics made available online\u003c/li\u003e\u003cli data-block-key=\"4flhh\"\u003eOne-to-one advice on security systems and recovery from compromise\u003c/li\u003e\u003cli data-block-key=\"jdp5\"\u003eIncident management\u003c/li\u003e\u003cli data-block-key=\"a87n3\"\u003eUnlimited access to a knowledge base of security information\u003c/li\u003e\u003cli data-block-key=\"fls20\"\u003eAccess to a number of channels of communication for the latest security news, trends and technical information\u003c/li\u003e\u003cli data-block-key=\"6qi8\"\u003eRegular, synthesised vulnerability alerts\u003c/li\u003e\u003c/ul\u003e","id":"5ce65276-30bd-4cfd-8cdc-365acb62b2a8"},{"type":"content_block","value":"\u003ch2 id=\"get-support-34pr0\" data-block-key=\"34pr0\"\u003eGet support\u003c/h2\u003e\u003cul\u003e\u003cli data-block-key=\"4frgi\"\u003eRead our聽\u003ca href=\"https://community.jisc.ac.uk/library/janet-services-documentation/security-advice\"\u003esimple security advice\u003c/a\u003e explaining a few essential things that can help you protect the security of your network\u003c/li\u003e\u003cli data-block-key=\"e59ms\"\u003e\u003ca href=\"/forms/reporting-abuse/\"\u003eReport abuse through our online form\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"8djse\"\u003eRead the requirements and expectations in \u003ca href=\"https://community.jisc.ac.uk/library/janet-services-documentation/janet-security-contact\"\u003eyour role as a聽security contact\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e","id":"7c8b6f00-fb78-4b31-9970-b70f54a5a1d7"},{"type":"expandable_content","value":{"expandable_heading_element":"h3","background":"white","custom_background_colour":"","expandables":[{"heading":"Data usage","content":"\u003cp data-block-key=\"w4ysm\"\u003e\u003c/p\u003e\u003ch4 data-block-key=\"7j1gb\"\u003eNetflow and data protection\u003c/h4\u003e\u003cp data-block-key=\"925u1\"\u003eWe process data that has been collected on various routers on the Janet Network. This information is considered valuable for the following tasks: research, security incident response, network operations and planning. \u003ca href=\"http://community.jisc.ac.uk/library/janet-services-documentation/janet-csirt-use-netflow-data\"\u003eRead聽more information about聽how the data is collected and processed\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"1b28n\"\u003eKeeping logs of network activity\u003c/h4\u003e\u003cp data-block-key=\"fr326\"\u003eIt\u0026#x27;s essential to monitor usage of the Janet connection to ensure we\u0026#x27;re on top of potential security incidents.聽\u003ca href=\"http://community.jisc.ac.uk/library/janet-services-documentation/logging-network-activity\"\u003eFind out聽more about聽logging network activity聽and and how you can get involved\u003c/a\u003e.\u003c/p\u003e"},{"heading":"Service level description","content":"\u003ch4 data-block-key=\"w4ysm\"\u003eService description\u003c/h4\u003e\u003cp data-block-key=\"3mtbb\"\u003eCSIRT is a service to safeguard the current and future Janet Network security (steering the security policies for all Janet Network connections) and Jisc members.\u003c/p\u003e\u003cp data-block-key=\"n7a7\"\u003eThe primary function is to monitor, co-ordinate and resolve any security incidents that occur on the Janet Network.\u003c/p\u003e\u003ch4 data-block-key=\"64d80\"\u003eHours of service\u003c/h4\u003e\u003cp data-block-key=\"cu0h3\"\u003eThe full service is available during 08:00 and 18:00, Mondays to Fridays.\u003c/p\u003e\u003cp data-block-key=\"7fnu5\"\u003eOutside of the above service period, an on-call service is available from 18:00 to midnight, Mondays to Fridays and from 09:00 to 17:00, Saturday and Sundays.\u003c/p\u003e\u003cp data-block-key=\"8es00\"\u003eService is available on Christmas and New Year鈥檚 Day via the call-out process.\u003c/p\u003e\u003cp data-block-key=\"bhnuo\"\u003ePGP/GPG:聽0x41A8A66E4EC70D66\u003cbr/\u003eKey fingerprint:聽5B79 575F 400D AA85 0BC4 89CE 41A8 A66E 4EC7 0D66\u003c/p\u003e\u003ch4 data-block-key=\"1o836\"\u003eSecurity\u003c/h4\u003e\u003cp data-block-key=\"4jeif\"\u003eOrganisations must ensure they understand and adhere聽to the聽\u003ca href=\"https://community.jisc.ac.uk/library/janet-policies/security-policy\"\u003esecurity policy\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"48l6o\"\u003eYour聽responsibilities\u003c/h4\u003e\u003cp data-block-key=\"e6rfl\"\u003eYou are responsible on an ongoing basis for ensuring the contact details, notified to Janet Network CSIRT or Jisc service desk, of a suitable representative from within your organisation are kept up to date and any changes in responsibility promptly notified.\u003c/p\u003e\u003cp data-block-key=\"5jpn9\"\u003eYou must ensure that emails from CSIRT are acknowledged聽within a time frame commensurate with the importance of the issue.\u003c/p\u003e\u003cp data-block-key=\"44ulj\"\u003eFor guidance:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"49mg\"\u003eUrgent issues should be responded to within one hour\u003c/li\u003e\u003cli data-block-key=\"86bkn\"\u003eNon-urgent, but otherwise important issues, within two business days\u003c/li\u003e\u003cli data-block-key=\"9uu42\"\u003eLess urgent issues, within five business days, as defined in SLD definitions\u003c/li\u003e\u003c/ul\u003e\u003ch4 data-block-key=\"9rafn\"\u003eCharges\u003c/h4\u003e\u003cp data-block-key=\"9u4tv\"\u003eThis service is centrally-funded.\u003c/p\u003e\u003ch4 data-block-key=\"fofm9\"\u003eRequest for service\u003c/h4\u003e\u003cp data-block-key=\"5a4ue\"\u003eRequest this service by contacting CSIRT directly on tel: 0300 999 2340 or via email: irt@jisc.ac.uk, or via the service desk on tel: 0300 300 2212 or via email: \u003ca href=\"mailto:help@jisc.ac.uk\"\u003ehelp@jisc.ac.uk\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"4nr37\"\u003eService delivery time\u003c/h4\u003e\u003cp data-block-key=\"703r6\"\u003eDuring the service period, an initial response will be given within four hours.\u003c/p\u003e\u003ch4 data-block-key=\"4fbkj\"\u003eTerms and conditions\u003c/h4\u003e\u003cp data-block-key=\"39gpv\"\u003ePlease ensure your organisation understands and adheres to our \u003ca href=\"https://community.jisc.ac.uk/library/janet-policies/terms-provision-janet-service\"\u003eterms and conditions\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"46rfs\"\u003eEscalation\u003c/h4\u003e\u003cp data-block-key=\"niu8\"\u003eIf you are experiencing an issue with the service聽and wish to escalate the issue within Janet, please contact us via the service聽desk on tel: 0300 300 2212 or via email: \u003ca href=\"mailto:help@jisc.ac.uk\"\u003ehelp@jisc.ac.uk\u003c/a\u003e.\u003c/p\u003e"}]},"id":"bd1d32e4-d16b-4539-b33f-e642cb75995c"},{"type":"content_block","value":"\u003ch2 id=\"iso-certification-c3x61\" data-block-key=\"c3x61\"\u003eISO certification\u003c/h2\u003e\u003cp data-block-key=\"ai630\"\u003eThis service is included within the scope of our聽ISO9001 and ISO27001 certificates.\u003c/p\u003e\u003cp data-block-key=\"36u88\"\u003e\u003ca href=\"/certification/\"\u003eRead more about International Organisation for Standardisation (ISO) standards and view Jisc certificates\u003c/a\u003e.\u003c/p\u003e\u003cp data-block-key=\"39vqj\"\u003e\u003c/p\u003e\u003cp data-block-key=\"4vbcw\"\u003e\u003c/p\u003e\u003cimg alt=\"ISO 9001-2015 UKAS logo\" class=\"richtext-image left\" height=\"130\" src=\"https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/iso-9001-2015-ukas-logo_WKlQydF.width-500.jpg\" width=\"200\"\u003e\u003cp data-block-key=\"c01af\"\u003e\u003c/p\u003e\u003cp data-block-key=\"512b8\"\u003e\u003c/p\u003e\u003cimg alt=\"ISO/IEC 27001 UKAS logo\" class=\"richtext-image left\" height=\"130\" src=\"https://jisc-ac-uk-static-assets-prod.s3.eu-west-1.amazonaws.com/media/images/isoiec27001ukas-logo.width-500.jpg\" width=\"200\"\u003e\u003cp data-block-key=\"85ccm\"\u003e\u003c/p\u003e","id":"2a1b5529-dfe0-4f80-95d6-3b1a6e38d135"},{"type":"boxed_content","value":{"background_option":"light","custom_background_colour":"","content":"\u003ch2 id=\"get-involved-juv05\" data-block-key=\"juv05\"\u003eGet involved\u003c/h2\u003e\u003cp data-block-key=\"emj6h\"\u003eJoin our \u003ca href=\"/cyber-security/\"\u003edefend as one campaign\u003c/a\u003e and help us unite higher and further education in a common cause - to build robust defences across the sector. As a member, you can \u003ca href=\"/forms/take-the-next-step-in-improving-your-organisations-cyber-security-posture/\"\u003esign up to receive personalised instructions\u003c/a\u003e on how to improve your cyber security posture across your organisation.\u003c/p\u003e"},"id":"b9e2a22f-2cd3-4120-8619-bfe5288ac662"},{"type":"content_block","value":"\u003ch2 id=\"related-resources-geele\" data-block-key=\"geele\"\u003eRelated resources\u003c/h2\u003e\u003cul\u003e\u003cli data-block-key=\"15cu3\"\u003eTest your infrastructure, policies and procedures with a realistic simulated incident by signing up to our \u003ca href=\"/training/ransomware-incident-response-workshop/\"\u003eransomware incident response workshop\u003c/a\u003e.\u003c/li\u003e\u003cli data-block-key=\"6oqsq\"\u003e\u003ca href=\"https://www.jisc.ac.uk/get-involved/cyber-security-community-group\"\u003eSign up to the cyber community\u003c/a\u003e to receive the latest threat updates and monthly and quarterly briefings to strengthen your cyber posture.\u003c/li\u003e\u003cli data-block-key=\"dpa34\"\u003eRead how \u003ca href=\"/blog/jisc-works-with-the-national-cyber-security-centre-to-protect-uk-education/\"\u003eJisc works with the National Cyber Security Centre to protect UK education\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"8h7mg\"\u003eRead about the \u003ca href=\"/blog/latest-cyber-impact-report-underlines-ransomware-as-a-huge-threat-but-financial-cost-of-attacks-is-still-unclear/\"\u003elatest cyber impact report\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e","id":"fa6925a8-82bd-410b-b8fd-9f28ab21fd2b"}],"primary_call_to_action_text":"0300 999 2340 (Hours: 08:00 to 18:00 Monday to Friday)","primary_call_to_action_url":"tel:0300 999 2340","secondary_calls_to_action":[{"type":"secondary_call_to_action","value":{"text":"irt@jisc.ac.uk","url":"mailto:irt@jisc.ac.uk","icon_name":"envelope","icon_style":"solid"},"id":"67df39bc-08bc-4e2f-ae76-b22afad2ee94"},{"type":"secondary_call_to_action","value":{"text":"Download the CSIRT RFC 2350 (pdf)","url":"http://web.archive.org/web/20240406100317/https://repository.jisc.ac.uk/8837/1/jisc-cyber-security-incident-response-team-csirt-rfc-2350.pdf","icon_name":"file-pdf","icon_style":"solid"},"id":"a31105d4-a789-4561-ab33-2fb05cca530b"},{"type":"secondary_call_to_action","value":{"text":"Read the service level description","url":"http://web.archive.org/web/20240406100317/https://www.jisc.ac.uk/csirt#service-level","icon_name":"external-link","icon_style":"solid"},"id":"75d09dd0-35b4-4ccf-ba2e-a6e92a9cf40a"}],"summary":"Safeguard your computer security with ongoing support from our dedicated computer security incident response team.","redirect_url":""}},"__N_SSP":true},"page":"/[...path]","query":{"path":["csirt"]},"buildId":"xxu55k-jmpACoBVDATgoI","isFallback":false,"isExperimentalCompile":false,"gssp":true,"scriptLoader":[]}</script></body></html>