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<!DOCTYPE html><html lang="en"><head><title>Merchant Operations Manager at Forage | Y Combinator</title><meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="1PJXLJZc2aMgapg5GjKEem2PkTNEhWFJ2poxq9SLWME3V9xXhPdSXicT2g-lIlRQ9uCJbIutSrcn90iDT0UKHA" /><meta charset="utf-8" /><meta content="IE=edge;chrome=1" http-equiv="X-UA-Compatible" /><script nonce="RRwqEXMqgP0DUxpLHPHJGw==">(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-51714649-1', 'auto'); ga('require', 'linkid', 'linkid.js'); ga('send', 'pageview'); (function(e,t){var n=e.amplitude||{_q:[],_iq:{}};var r=t.createElement("script") ;r.type="text/javascript" ;r.integrity="sha384-9jIJQlEp6cEk6foaEO/N5yzaJmQbTtugbpg9l8P/javk55WlPh7fJGR1vHhyDjON" ;r.crossOrigin="anonymous" ;r.async=true ;r.defer=true ;r.src="https://cdn.amplitude.com/libs/amplitude-8.4.0-min.gz.js" ;r.onload=function(){if(!e.amplitude.runQueuedFunctions){ console.log("[Amplitude] Error: could not load SDK")}} ;var i=t.getElementsByTagName("script")[0];i.parentNode.insertBefore(r,i) ;function s(e,t){e.prototype[t]=function(){ this._q.push([t].concat(Array.prototype.slice.call(arguments,0)));return this}} var o=function(){this._q=[];return this} ;var a=["add","append","clearAll","prepend","set","setOnce","unset","preInsert","postInsert","remove"] ;for(var c=0;c<a.length;c++){s(o,a[c])}n.Identify=o;var u=function(){this._q=[] ;return this} ;var l=["setProductId","setQuantity","setPrice","setRevenueType","setEventProperties"] ;for(var p=0;p<l.length;p++){s(u,l[p])}n.Revenue=u ;var d=["init","logEvent","logRevenue","setUserId","setUserProperties","setOptOut","setVersionName","setDomain","setDeviceId","enableTracking","setGlobalUserProperties","identify","clearUserProperties","setGroup","logRevenueV2","regenerateDeviceId","groupIdentify","onInit","logEventWithTimestamp","logEventWithGroups","setSessionId","resetSessionId"] ;function v(e){function t(t){e[t]=function(){ e._q.push([t].concat(Array.prototype.slice.call(arguments,0)))}} for(var n=0;n<d.length;n++){t(d[n])}}v(n);n.getInstance=function(e){ e=(!e||e.length===0?"$default_instance":e).toLowerCase() ;if(!Object.prototype.hasOwnProperty.call(n._iq,e)){n._iq[e]={_q:[]};v(n._iq[e]) }return n._iq[e]};e.amplitude=n})(window,document); function isAmplitudeLoaded() { return !!window.amplitude.runQueuedFunctions } function parseUrl(url){ var a = document.createElement('a'); a.href = url; return { href: a.href, host: a.host || location.host, port: ('0' === a.port || '' === a.port) ? port(a.protocol) : a.port, hash: a.hash, hostname: a.hostname || location.hostname, pathname: a.pathname.charAt(0) != '/' ? 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Over 42 million Americans utilize government assistance, such as SNAP, for groceries. Forage is building the financial infrastructure, starting with EBT SNAP online, to enable merchants of all sizes to serve these customers online. We are actively hiring across North America and function as a hybrid organization. While we embrace remote work, we prioritize candidates who can work from our San Francisco and New York offices. Job Summary: Forage is seeking a Merchant Operations Manager with a deep understanding of government benefits programs, particularly EBT and SNAP, to drive end-to-end operational excellence, accelerate merchant onboarding, and champion customer success. In this role, you will act as a key partner to our grocery platforms, grocers, and retailers, streamlining integrations, reducing government-related delays, and driving strategic account management to enhance merchant loyalty and revenue growth. By enabling merchants’ to quickly and effectively serve SNAP customers, this role directly supports Forage's mission to expand food access and drive transformative impact. This position requires a proactive, strategic thinker capable of optimizing processes, identifying new growth opportunities, and collaborating cross-functionally to solidify Forage's position as the preferred EBT partner. Key Responsibilities: Government Benefits Expertise: Serve as the subject matter expert on FNS guidelines, EBT/SNAP regulations, and government onboarding requirements, ensuring compliance across all stages of the customer journey. Guide internal teams and customers through FNS policies, conducting research and providing insights that streamline the approval process. Onboarding & Strategy: Lead strategic merchant onboarding initiatives to accelerate the integration and launch process, reducing FNS approval time and driving early revenue gains. Execute go-to-market strategies for SNAP/EBT integrations, from business model analysis to production testing, ensuring smooth, scalable onboarding experiences. Continuously refine and optimize onboarding playbooks, focusing on process improvements that drive efficiency and customer satisfaction. Customer Success & Account Management: Act as the primary point of contact for strategic retail partners, ensuring strong relationships and alignment on business objectives throughout the entire partnership lifecycle. Drive post-launch customer success by implementing initiatives that support merchant engagement, optimize EBT revenue, and foster long-term retention. Lead proactive support and training efforts, empowering partners to maximize their EBT programs and meet growth targets.. Project & Stakeholder Management: Collaborate with Marketing, Revenue (formerly Business Development), and other internal teams to align on strategies that enhance merchant engagement and investment beyond the onboarding phase. Manage project timelines, communicate updates effectively, and serve as an escalation point for operational and technical issues. Collaborate with Marketing and Revenue (formerly Business Development)to leverage data to analyze customer performance, identify pain points, and develop strategic recommendations that contribute to Forage's growth and differentiation in the market. Operational Excellence & Continuous Improvement: Champion process improvements by streamlining internal workflows, driving tooling enhancements, and anticipating industry trends to maintain a competitive edge. Utilize a data-driven approach to identify and execute new initiatives that support Forage’s mission of becoming the go-to partner for EBT solutions. Technical & Integration Support: Provide hands-on support for technical integrations, collaborating closely with product and engineering teams to ensure seamless SNAP/EBT implementations. Troubleshoot and resolve issues promptly, minimizing disruptions to customer operations and enhancing the overall partner experience. Qualifications: Proven experience (5+ years) in operations, strategy, or program management, ideally with experience working at a high growth fintech, in government programs, or in the grocery industry. Demonstrated ability to manage and grow relationships with large-scale accounts, including developing strategic account plans, aligning on shared goals, and driving successful outcomes. Strong project management skills with experience managing complex cross-functional initiatives. Excellent communication and relationship-building skills, with the ability to navigate and manage internal and external stakeholders. A track record of process improvement and optimization, with a data-driven approach to decision-making. Ability to manage multiple priorities and meet deadlines in a fast-paced, remote work environment. Our Offer: Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation. Compensation:$65k-95k USD base + equity + benefits Meaningful work that makes a positive impact on our society. 100% of Medical, Dental and Vision premium coverage for yourself and dependents. A remote-first work environment with opportunity for onsite meetings. A fun and caring environment that prioritizes transparency, growth, and ownership. A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. We aim to review every application within 3 business days of submission and provide feedback on each of your interviews within 2 business days of completion. Max, our AI recruiter, may reach out with follow-up questions. " name="description" /><meta content="/images/original/missing.png" name="image" /><meta content="Merchant Operations Manager at Forage" name="twitter:title" /><meta content="## About Us: Forage, a mission-driven payments company, assists merchants in accepting government benefits via a unified API. Over 42 million Americans utilize government assistance, such as SNAP, for groceries. Forage is building the financial infrastructure, starting with EBT SNAP online, to enable merchants of all sizes to serve these customers online. We are actively hiring across North America and function as a hybrid organization. While we embrace remote work, we prioritize candidates who can work from our San Francisco and New York offices. ### **Job Summary:** **Forage is seeking a Merchant Operations Manager** with a deep understanding of government benefits programs, particularly EBT and SNAP, to drive end-to-end operational excellence, accelerate merchant onboarding, and champion customer success. In this role, you will act as a key partner to our grocery platforms, grocers, and retailers, streamlining integrations, reducing government-related delays, and driving strategic account management to enhance merchant loyalty and revenue growth. By enabling merchants’ to quickly and effectively serve SNAP customers, this role directly supports Forage's mission to expand food access and drive transformative impact. This position requires a proactive, strategic thinker capable of optimizing processes, identifying new growth opportunities, and collaborating cross-functionally to solidify Forage's position as the preferred EBT partner. ### **Key Responsibilities:** #### **Government Benefits Expertise:** * Serve as the subject matter expert on FNS guidelines, EBT/SNAP regulations, and government onboarding requirements, ensuring compliance across all stages of the customer journey. * Guide internal teams and customers through FNS policies, conducting research and providing insights that streamline the approval process. #### **Onboarding & Strategy:** * Lead strategic merchant onboarding initiatives to accelerate the integration and launch process, reducing FNS approval time and driving early revenue gains. * Execute go-to-market strategies for SNAP/EBT integrations, from business model analysis to production testing, ensuring smooth, scalable onboarding experiences. * Continuously refine and optimize onboarding playbooks, focusing on process improvements that drive efficiency and customer satisfaction. #### **Customer Success & Account Management:** * Act as the primary point of contact for strategic retail partners, ensuring strong relationships and alignment on business objectives throughout the entire partnership lifecycle. * Drive post-launch customer success by implementing initiatives that support merchant engagement, optimize EBT revenue, and foster long-term retention. * Lead proactive support and training efforts, empowering partners to maximize their EBT programs and meet growth targets.. #### **Project & Stakeholder Management:** * Collaborate with Marketing, Revenue (formerly Business Development), and other internal teams to align on strategies that enhance merchant engagement and investment beyond the onboarding phase. * Manage project timelines, communicate updates effectively, and serve as an escalation point for operational and technical issues. * Collaborate with Marketing and Revenue (formerly Business Development)to leverage data to analyze customer performance, identify pain points, and develop strategic recommendations that contribute to Forage's growth and differentiation in the market. #### **Operational Excellence & Continuous Improvement:** * Champion process improvements by streamlining internal workflows, driving tooling enhancements, and anticipating industry trends to maintain a competitive edge. * Utilize a data-driven approach to identify and execute new initiatives that support Forage’s mission of becoming the go-to partner for EBT solutions. #### **Technical & Integration Support:** * Provide hands-on support for technical integrations, collaborating closely with product and engineering teams to ensure seamless SNAP/EBT implementations. * Troubleshoot and resolve issues promptly, minimizing disruptions to customer operations and enhancing the overall partner experience. ### **Qualifications:** * Proven experience (5+ years) in operations, strategy, or program management, ideally with experience working at a high growth fintech, in government programs, or in the grocery industry. * Demonstrated ability to manage and grow relationships with large-scale accounts, including developing strategic account plans, aligning on shared goals, and driving successful outcomes. * Strong project management skills with experience managing complex cross-functional initiatives. * Excellent communication and relationship-building skills, with the ability to navigate and manage internal and external stakeholders. * A track record of process improvement and optimization, with a data-driven approach to decision-making. * Ability to manage multiple priorities and meet deadlines in a fast-paced, remote work environment. ## **Our Offer:** * Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is _not_ included in these numbers and represents a significant part of your total compensation. * Compensation:$65k-95k USD base + equity + benefits * Meaningful work that makes a positive impact on our society. * 100% of Medical, Dental and Vision premium coverage for yourself and dependents. * A remote-first work environment with opportunity for onsite meetings. * A fun and caring environment that prioritizes transparency, growth, and ownership. * A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. We aim to review every application within 3 business days of submission and provide feedback on each of your interviews within 2 business days of completion. Max, our AI recruiter, may reach out with follow-up questions. " name="twitter:description" /><meta content="website" property="og:type" /><meta content="en_US" property="og:locale" /><meta content="Y Combinator" property="og:site_name" /><meta content="Merchant Operations Manager at Forage | Y Combinator" property="og:title" /><meta content="/images/original/missing.png" property="og:image" /><meta content="/images/original/missing.png" property="og:image:url" /><meta content="/images/original/missing.png" property="og:image:secure_url" /><meta content="https://www.ycombinator.com/companies/forage-2/jobs/XRtY2j9-merchant-operations-manager" property="og:url" /><meta content="About Us: Forage, a mission-driven payments company, assists merchants in accepting government benefits via a unified API. Over 42 million Americans utilize government assistance, such as SNAP, for groceries. Forage is building the financial infrastructure, starting with EBT SNAP online, to enable merchants of all sizes to serve these customers online. We are actively hiring across North America and function as a hybrid organization. While we embrace remote work, we prioritize candidates who can work from our San Francisco and New York offices. Job Summary: Forage is seeking a Merchant Operations Manager with a deep understanding of government benefits programs, particularly EBT and SNAP, to drive end-to-end operational excellence, accelerate merchant onboarding, and champion customer success. In this role, you will act as a key partner to our grocery platforms, grocers, and retailers, streamlining integrations, reducing government-related delays, and driving strategic account management to enhance merchant loyalty and revenue growth. By enabling merchants’ to quickly and effectively serve SNAP customers, this role directly supports Forage's mission to expand food access and drive transformative impact. This position requires a proactive, strategic thinker capable of optimizing processes, identifying new growth opportunities, and collaborating cross-functionally to solidify Forage's position as the preferred EBT partner. Key Responsibilities: Government Benefits Expertise: Serve as the subject matter expert on FNS guidelines, EBT/SNAP regulations, and government onboarding requirements, ensuring compliance across all stages of the customer journey. Guide internal teams and customers through FNS policies, conducting research and providing insights that streamline the approval process. Onboarding & Strategy: Lead strategic merchant onboarding initiatives to accelerate the integration and launch process, reducing FNS approval time and driving early revenue gains. Execute go-to-market strategies for SNAP/EBT integrations, from business model analysis to production testing, ensuring smooth, scalable onboarding experiences. Continuously refine and optimize onboarding playbooks, focusing on process improvements that drive efficiency and customer satisfaction. Customer Success & Account Management: Act as the primary point of contact for strategic retail partners, ensuring strong relationships and alignment on business objectives throughout the entire partnership lifecycle. Drive post-launch customer success by implementing initiatives that support merchant engagement, optimize EBT revenue, and foster long-term retention. Lead proactive support and training efforts, empowering partners to maximize their EBT programs and meet growth targets.. Project & Stakeholder Management: Collaborate with Marketing, Revenue (formerly Business Development), and other internal teams to align on strategies that enhance merchant engagement and investment beyond the onboarding phase. Manage project timelines, communicate updates effectively, and serve as an escalation point for operational and technical issues. Collaborate with Marketing and Revenue (formerly Business Development)to leverage data to analyze customer performance, identify pain points, and develop strategic recommendations that contribute to Forage's growth and differentiation in the market. Operational Excellence & Continuous Improvement: Champion process improvements by streamlining internal workflows, driving tooling enhancements, and anticipating industry trends to maintain a competitive edge. Utilize a data-driven approach to identify and execute new initiatives that support Forage’s mission of becoming the go-to partner for EBT solutions. Technical & Integration Support: Provide hands-on support for technical integrations, collaborating closely with product and engineering teams to ensure seamless SNAP/EBT implementations. Troubleshoot and resolve issues promptly, minimizing disruptions to customer operations and enhancing the overall partner experience. Qualifications: Proven experience (5+ years) in operations, strategy, or program management, ideally with experience working at a high growth fintech, in government programs, or in the grocery industry. Demonstrated ability to manage and grow relationships with large-scale accounts, including developing strategic account plans, aligning on shared goals, and driving successful outcomes. Strong project management skills with experience managing complex cross-functional initiatives. Excellent communication and relationship-building skills, with the ability to navigate and manage internal and external stakeholders. A track record of process improvement and optimization, with a data-driven approach to decision-making. Ability to manage multiple priorities and meet deadlines in a fast-paced, remote work environment. Our Offer: Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation. Compensation:$65k-95k USD base + equity + benefits Meaningful work that makes a positive impact on our society. 100% of Medical, Dental and Vision premium coverage for yourself and dependents. A remote-first work environment with opportunity for onsite meetings. A fun and caring environment that prioritizes transparency, growth, and ownership. A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. We aim to review every application within 3 business days of submission and provide feedback on each of your interviews within 2 business days of completion. Max, our AI recruiter, may reach out with follow-up questions. 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Over 42 million Americans utilize government assistance, such as SNAP, for groceries.</p>\n<p>Forage is building the financial infrastructure, starting with EBT SNAP online, to enable merchants of all sizes to serve these customers online.</p>\n<p>We are actively hiring across North America and function as a hybrid organization. While we embrace remote work, we prioritize candidates who can work from our San Francisco and New York offices.</p>\n<h3><strong>Job Summary:</strong></h3>\n<p><strong>Forage is seeking a Merchant Operations Manager</strong> with a deep understanding of government benefits programs, particularly EBT and SNAP, to drive end-to-end operational excellence, accelerate merchant onboarding, and champion customer success. In this role, you will act as a key partner to our grocery platforms, grocers, and retailers, streamlining integrations, reducing government-related delays, and driving strategic account management to enhance merchant loyalty and revenue growth. By enabling merchants’ to quickly and effectively serve SNAP customers, this role directly supports Forage's mission to expand food access and drive transformative impact. This position requires a proactive, strategic thinker capable of optimizing processes, identifying new growth opportunities, and collaborating cross-functionally to solidify Forage's position as the preferred EBT partner.</p>\n<h3><strong>Key Responsibilities:</strong></h3>\n<h4><strong>Government Benefits Expertise:</strong></h4>\n<ul>\n<li>Serve as the subject matter expert on FNS guidelines, EBT/SNAP regulations, and government onboarding requirements, ensuring compliance across all stages of the customer journey.</li>\n<li>Guide internal teams and customers through FNS policies, conducting research and providing insights that streamline the approval process.</li>\n</ul>\n<h4><strong>Onboarding & Strategy:</strong></h4>\n<ul>\n<li>Lead strategic merchant onboarding initiatives to accelerate the integration and launch process, reducing FNS approval time and driving early revenue gains.</li>\n<li>Execute go-to-market strategies for SNAP/EBT integrations, from business model analysis to production testing, ensuring smooth, scalable onboarding experiences.</li>\n<li>Continuously refine and optimize onboarding playbooks, focusing on process improvements that drive efficiency and customer satisfaction.</li>\n</ul>\n<h4><strong>Customer Success & Account Management:</strong></h4>\n<ul>\n<li>Act as the primary point of contact for strategic retail partners, ensuring strong relationships and alignment on business objectives throughout the entire partnership lifecycle.</li>\n<li>Drive post-launch customer success by implementing initiatives that support merchant engagement, optimize EBT revenue, and foster long-term retention.</li>\n<li>Lead proactive support and training efforts, empowering partners to maximize their EBT programs and meet growth targets..</li>\n</ul>\n<h4><strong>Project & Stakeholder Management:</strong></h4>\n<ul>\n<li>Collaborate with Marketing, Revenue (formerly Business Development), and other internal teams to align on strategies that enhance merchant engagement and investment beyond the onboarding phase.</li>\n<li>Manage project timelines, communicate updates effectively, and serve as an escalation point for operational and technical issues.</li>\n<li>Collaborate with Marketing and Revenue (formerly Business Development)to leverage data to analyze customer performance, identify pain points, and develop strategic recommendations that contribute to Forage's growth and differentiation in the market.</li>\n</ul>\n<h4><strong>Operational Excellence & Continuous Improvement:</strong></h4>\n<ul>\n<li>Champion process improvements by streamlining internal workflows, driving tooling enhancements, and anticipating industry trends to maintain a competitive edge.</li>\n<li>Utilize a data-driven approach to identify and execute new initiatives that support Forage’s mission of becoming the go-to partner for EBT solutions.</li>\n</ul>\n<h4><strong>Technical & Integration Support:</strong></h4>\n<ul>\n<li>Provide hands-on support for technical integrations, collaborating closely with product and engineering teams to ensure seamless SNAP/EBT implementations.</li>\n<li>Troubleshoot and resolve issues promptly, minimizing disruptions to customer operations and enhancing the overall partner experience.</li>\n</ul>\n<h3><strong>Qualifications:</strong></h3>\n<ul>\n<li>Proven experience (5+ years) in operations, strategy, or program management, ideally with experience working at a high growth fintech, in government programs, or in the grocery industry.</li>\n<li>Demonstrated ability to manage and grow relationships with large-scale accounts, including developing strategic account plans, aligning on shared goals, and driving successful outcomes.</li>\n<li>Strong project management skills with experience managing complex cross-functional initiatives.</li>\n<li>Excellent communication and relationship-building skills, with the ability to navigate and manage internal and external stakeholders.</li>\n<li>A track record of process improvement and optimization, with a data-driven approach to decision-making.</li>\n<li>Ability to manage multiple priorities and meet deadlines in a fast-paced, remote work environment.</li>\n</ul>\n<p> </p>\n<h2><strong>Our Offer:</strong></h2>\n<ul>\n<li>Your base salary would fall within the bands below. 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Individual pay is determined by work location, job-related skills, experience, and relevant education or training.</p>\n<p>We aim to review every application within 3 business days of submission and provide feedback on each of your interviews within 2 business days of completion. 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Fimbres","title":null,"avatar_thumb_url":"https://bookface-images.s3.us-west-2.amazonaws.com/avatars/33e7369dcd65933e57b30d7a52a48b19e18eaa7f.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAQC4NIECADYKDO3QM%2F20250220%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20250220T055755Z&X-Amz-Expires=3600&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEI7%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJHMEUCIHrplB%2B0sYnzWRZ%2FeSvg7wW%2BGuh8kUN5nKTWCz%2B2MMpFAiEAyslYvsgBAJU1ufS3gOHYhc1PvjxhC9Vzgp8g%2FrLexwcq7gMIt%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgwwMDYyMDE4MTEwNzIiDOX4tPA0EL0tSKJyBCrCAyND8FwQc3WYQtHfeAZMLSgKnHkfH4h9pLhO7QCrwCbDD%2FlQuJN6uhju%2F4fq6aT%2B10aZJ4MYfDpAla5xA4sv1ykHy0NmjYiJf2kwKMj7gUS90UmlVM2kCEfsRr46TCHO9QBDwTKpFWjISaDzJtIs6%2F7phAYf2D5Fmm31QdH7eqqItb4hQ28yxLsxdXF8qFIEUbzHABCxNGkCbBx3oV0cJ5S88HdPPzQ%2FlsYT0btSxZbHNgjsgQNoaT9T7UrzmX9xCijcCkc3RStP5Cl8NX3ejf7KIilx2HFoNzmvAA%2Fz8Ty5gdRyQvxifq%2BMKuLAb7Jcv4tgSGS9f3xha2r1yD450PTw3QA%2Fnh0Uy8npQRvDO6DBh4RDMF2x6ypi747bD%2F6XFl5rOVmGvUUenKgl3Yj90goSJ9ipS%2FGO54c4CtDCSzpwOhnP7oLTYDXD2JSTHN7iHX2H8Z0PyxK7TL%2BrRKzhgxJECG8SMrdMCFcqluczEsRrJoSwJA24P4E7TwbfyGwUngOCBfBpjB5aFxPnrni66DmsPpOyyzzvOjnx%2FA8CtzpMj5yaW2VFjY36m6PHG0XRs4YeI9AZYdTnjAM1KtThfp78NTDdg9u9BjqlAXkbx%2B9qQ78D%2FHX0Y5FVLs5%2Bfxv%2FebGtIEBUZHcpANv6O2I4TnRxDePfXNRjaigmnxUeYiyg7RYVGx2Gc%2FgV9jqb4ikkaz5M%2BJxXqljLre66LpLTehjppwkdunQcBNXQ2ioMfnTfrQVLmSbZaV5r%2BdTgIn1Us067%2BuhWW6Svj0YVdG5JEej3yVMsjmIvn5kQ315ar94OEkwj4lDnVTRyx2ccfnBZ3w%3D%3D&X-Amz-SignedHeaders=host&X-Amz-Signature=5aae3396e7130903ce7e5a89a43f5638ddea324165d7453a6001b570c903aa85","twitter_url":"","linkedin_url":"https://www.linkedin.com/in/victorefimbres/","latest_yc_company":{"name":"Forage","href":"/companies/forage-2"}}]},"job":{"id":73162,"title":"Merchant Operations Manager","url":"/companies/forage-2/jobs/XRtY2j9-merchant-operations-manager","applyUrl":"https://account.ycombinator.com/authenticate?continue=https%3A%2F%2Fwww.workatastartup.com%2Fapplication%3Fsignup_job_id%3D73162&defaults%5BsignUpActive%5D=true&defaults%5Bwaas_company%5D=24158","location":"Remote - North America / Remote (US)","askUs":true,"type":"Full-time","role":"operations","roleSpecificType":null,"salaryRange":"$65K - $95K","equityRange":"","minExperience":"3+ years","minSchoolYear":"","isIncomplete":false,"companyUrl":"/companies/forage-2","companyLogoUrl":"https://bookface-images.s3.amazonaws.com/small_logos/23991b3eac1d06368b01c2f9ce5b893ba315f039.png","companyName":"Forage","companyBatchName":"S21","companyOneLiner":"Payments infrastructure for government benefits","hiringManager":{"id":1172801,"first_name":"Mindy","last_name":"Farnsworth","avatar_thumb":"https://bookface-images.s3.amazonaws.com/avatars/d4a2b5bf2bace5b23dc3d5c412edda88e6b5e687.jpg","avatar_medium":"https://bookface-images.s3.us-west-2.amazonaws.com/avatars/975c9fe1cf8e174e8ccb6d96766f1945fe938d8b.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAQC4NIECADYKDO3QM%2F20250220%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20250220T055755Z&X-Amz-Expires=3600&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEI7%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJHMEUCIHrplB%2B0sYnzWRZ%2FeSvg7wW%2BGuh8kUN5nKTWCz%2B2MMpFAiEAyslYvsgBAJU1ufS3gOHYhc1PvjxhC9Vzgp8g%2FrLexwcq7gMIt%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgwwMDYyMDE4MTEwNzIiDOX4tPA0EL0tSKJyBCrCAyND8FwQc3WYQtHfeAZMLSgKnHkfH4h9pLhO7QCrwCbDD%2FlQuJN6uhju%2F4fq6aT%2B10aZJ4MYfDpAla5xA4sv1ykHy0NmjYiJf2kwKMj7gUS90UmlVM2kCEfsRr46TCHO9QBDwTKpFWjISaDzJtIs6%2F7phAYf2D5Fmm31QdH7eqqItb4hQ28yxLsxdXF8qFIEUbzHABCxNGkCbBx3oV0cJ5S88HdPPzQ%2FlsYT0btSxZbHNgjsgQNoaT9T7UrzmX9xCijcCkc3RStP5Cl8NX3ejf7KIilx2HFoNzmvAA%2Fz8Ty5gdRyQvxifq%2BMKuLAb7Jcv4tgSGS9f3xha2r1yD450PTw3QA%2Fnh0Uy8npQRvDO6DBh4RDMF2x6ypi747bD%2F6XFl5rOVmGvUUenKgl3Yj90goSJ9ipS%2FGO54c4CtDCSzpwOhnP7oLTYDXD2JSTHN7iHX2H8Z0PyxK7TL%2BrRKzhgxJECG8SMrdMCFcqluczEsRrJoSwJA24P4E7TwbfyGwUngOCBfBpjB5aFxPnrni66DmsPpOyyzzvOjnx%2FA8CtzpMj5yaW2VFjY36m6PHG0XRs4YeI9AZYdTnjAM1KtThfp78NTDdg9u9BjqlAXkbx%2B9qQ78D%2FHX0Y5FVLs5%2Bfxv%2FebGtIEBUZHcpANv6O2I4TnRxDePfXNRjaigmnxUeYiyg7RYVGx2Gc%2FgV9jqb4ikkaz5M%2BJxXqljLre66LpLTehjppwkdunQcBNXQ2ioMfnTfrQVLmSbZaV5r%2BdTgIn1Us067%2BuhWW6Svj0YVdG5JEej3yVMsjmIvn5kQ315ar94OEkwj4lDnVTRyx2ccfnBZ3w%3D%3D&X-Amz-SignedHeaders=host&X-Amz-Signature=5061600f4da70fd7e4606157a1095d8f012a2a0200ef38a6564041d3db167236"},"createdAt":"6 days","lastActive":null,"description":"## About Us:\r\n\r\nForage, a mission-driven payments company, assists merchants in accepting government benefits via a unified API. Over 42 million Americans utilize government assistance, such as SNAP, for groceries.\r\n\r\nForage is building the financial infrastructure, starting with EBT SNAP online, to enable merchants of all sizes to serve these customers online.\r\n\r\nWe are actively hiring across North America and function as a hybrid organization. While we embrace remote work, we prioritize candidates who can work from our San Francisco and New York offices.\r\n\r\n### **Job Summary:**\r\n\r\n**Forage is seeking a Merchant Operations Manager** with a deep understanding of government benefits programs, particularly EBT and SNAP, to drive end-to-end operational excellence, accelerate merchant onboarding, and champion customer success. In this role, you will act as a key partner to our grocery platforms, grocers, and retailers, streamlining integrations, reducing government-related delays, and driving strategic account management to enhance merchant loyalty and revenue growth. By enabling merchants’ to quickly and effectively serve SNAP customers, this role directly supports Forage's mission to expand food access and drive transformative impact. This position requires a proactive, strategic thinker capable of optimizing processes, identifying new growth opportunities, and collaborating cross-functionally to solidify Forage's position as the preferred EBT partner.\r\n\r\n### **Key Responsibilities:**\r\n\r\n#### **Government Benefits Expertise:**\r\n\r\n* Serve as the subject matter expert on FNS guidelines, EBT/SNAP regulations, and government onboarding requirements, ensuring compliance across all stages of the customer journey.\r\n* Guide internal teams and customers through FNS policies, conducting research and providing insights that streamline the approval process.\r\n\r\n#### **Onboarding & Strategy:**\r\n\r\n* Lead strategic merchant onboarding initiatives to accelerate the integration and launch process, reducing FNS approval time and driving early revenue gains.\r\n* Execute go-to-market strategies for SNAP/EBT integrations, from business model analysis to production testing, ensuring smooth, scalable onboarding experiences.\r\n* Continuously refine and optimize onboarding playbooks, focusing on process improvements that drive efficiency and customer satisfaction.\r\n\r\n#### **Customer Success & Account Management:**\r\n\r\n* Act as the primary point of contact for strategic retail partners, ensuring strong relationships and alignment on business objectives throughout the entire partnership lifecycle.\r\n* Drive post-launch customer success by implementing initiatives that support merchant engagement, optimize EBT revenue, and foster long-term retention.\r\n* Lead proactive support and training efforts, empowering partners to maximize their EBT programs and meet growth targets..\r\n\r\n#### **Project & Stakeholder Management:**\r\n\r\n* Collaborate with Marketing, Revenue (formerly Business Development), and other internal teams to align on strategies that enhance merchant engagement and investment beyond the onboarding phase.\r\n* Manage project timelines, communicate updates effectively, and serve as an escalation point for operational and technical issues.\r\n* Collaborate with Marketing and Revenue (formerly Business Development)to leverage data to analyze customer performance, identify pain points, and develop strategic recommendations that contribute to Forage's growth and differentiation in the market.\r\n\r\n#### **Operational Excellence & Continuous Improvement:**\r\n\r\n* Champion process improvements by streamlining internal workflows, driving tooling enhancements, and anticipating industry trends to maintain a competitive edge.\r\n* Utilize a data-driven approach to identify and execute new initiatives that support Forage’s mission of becoming the go-to partner for EBT solutions.\r\n\r\n#### **Technical & Integration Support:**\r\n\r\n* Provide hands-on support for technical integrations, collaborating closely with product and engineering teams to ensure seamless SNAP/EBT implementations.\r\n* Troubleshoot and resolve issues promptly, minimizing disruptions to customer operations and enhancing the overall partner experience.\r\n\r\n### **Qualifications:**\r\n\r\n* Proven experience (5+ years) in operations, strategy, or program management, ideally with experience working at a high growth fintech, in government programs, or in the grocery industry.\r\n* Demonstrated ability to manage and grow relationships with large-scale accounts, including developing strategic account plans, aligning on shared goals, and driving successful outcomes.\r\n* Strong project management skills with experience managing complex cross-functional initiatives.\r\n* Excellent communication and relationship-building skills, with the ability to navigate and manage internal and external stakeholders.\r\n* A track record of process improvement and optimization, with a data-driven approach to decision-making.\r\n* Ability to manage multiple priorities and meet deadlines in a fast-paced, remote work environment.\r\n\r\n \r\n\r\n## **Our Offer:**\r\n\r\n* Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is _not_ included in these numbers and represents a significant part of your total compensation.\r\n * Compensation:$65k-95k USD base + equity + benefits\r\n * Meaningful work that makes a positive impact on our society.\r\n * 100% of Medical, Dental and Vision premium coverage for yourself and dependents. \r\n * A remote-first work environment with opportunity for onsite meetings.\r\n * A fun and caring environment that prioritizes transparency, growth, and ownership.\r\n * A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints.\r\n\r\nOur salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.\r\n\r\nWe aim to review every application within 3 business days of submission and provide feedback on each of your interviews within 2 business days of completion. Max, our AI recruiter, may reach out with follow-up questions. \r\n\r\n ","interview_process":""},"relatedJobs":[{"id":71808,"title":"Director of Account Management","url":"/companies/verto/jobs/5mqS6H9-director-of-account-management","applyUrl":"https://account.ycombinator.com/authenticate?continue=https%3A%2F%2Fwww.workatastartup.com%2Fapplication%3Fsignup_job_id%3D71808&defaults%5BsignUpActive%5D=true&defaults%5Bwaas_company%5D=24158","location":"London Office","askUs":false,"type":"Full-time","role":"operations","roleSpecificType":null,"salaryRange":"","equityRange":"","minExperience":"","minSchoolYear":"","isIncomplete":false,"companyUrl":"/companies/verto","companyLogoUrl":"https://bookface-images.s3.amazonaws.com/small_logos/576b45f257548345c964f5d5d6621c981f205710.png","companyName":"Verto","companyBatchName":"W19","companyOneLiner":"Cross-Border Payments and FX Simplified","hiringManager":null,"createdAt":"about 1 month","lastActive":null},{"id":60029,"title":"Customer Operations","url":"/companies/rever/jobs/bClINAp-customer-operations","applyUrl":"https://account.ycombinator.com/authenticate?continue=https%3A%2F%2Fwww.workatastartup.com%2Fapplication%3Fsignup_job_id%3D60029&defaults%5BsignUpActive%5D=true&defaults%5Bwaas_company%5D=24158","location":"Barcelona, CT, ES","askUs":false,"type":"Internship","role":"operations","roleSpecificType":null,"salaryRange":"$1","equityRange":"","minExperience":"","minSchoolYear":"Any","isIncomplete":false,"companyUrl":"/companies/rever","companyLogoUrl":"https://bookface-images.s3.amazonaws.com/small_logos/3a30a32b053472aa128b79b5f8e1a099aa963a1b.png","companyName":"REVER","companyBatchName":"S22","companyOneLiner":"Changing the way people buy by giving superpowers to shoppers","hiringManager":null,"createdAt":"almost 2 years","lastActive":null},{"id":70092,"title":"Enterprise Account Executive","url":"/companies/instawork/jobs/mhQkI3c-enterprise-account-executive","applyUrl":"https://account.ycombinator.com/authenticate?continue=https%3A%2F%2Fwww.workatastartup.com%2Fapplication%3Fsignup_job_id%3D70092&defaults%5BsignUpActive%5D=true&defaults%5Bwaas_company%5D=24158","location":"Chicago, Illinois, United States / Remote (US)","askUs":true,"type":"Full-time","role":"operations","roleSpecificType":null,"salaryRange":"","equityRange":"","minExperience":"","minSchoolYear":"","isIncomplete":false,"companyUrl":"/companies/instawork","companyLogoUrl":"https://bookface-images.s3.amazonaws.com/small_logos/1712f8a08b08bb04e192934a1098d1b5144c875b.png","companyName":"Instawork","companyBatchName":"S15","companyOneLiner":"A flexible work app that connects businesses with hourly workers.","hiringManager":null,"createdAt":"4 months","lastActive":null},{"id":69498,"title":"ex-YC founder","url":"/companies/wordware/jobs/ZoNc1rs-ex-yc-founder","applyUrl":"https://account.ycombinator.com/authenticate?continue=https%3A%2F%2Fwww.workatastartup.com%2Fapplication%3Fsignup_job_id%3D69498&defaults%5BsignUpActive%5D=true&defaults%5Bwaas_company%5D=24158","location":"San Francisco, CA, US","askUs":true,"type":"Full-time","role":"operations","roleSpecificType":null,"salaryRange":"$100K - 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stroke-linejoin="round" d="M4 6h16M4 12h16M4 18h16"></path></svg></button></div><div class="ml-auto hidden pt-[30px] text-right sm:block sm:h-[60px] sm:pt-[20px]"><span class="inline-block align-middle sm:hidden ycdcMd:hidden ycdcPlus:inline-block">Apply for <b title="Spring 2025 Batch">X2025</b> batch.</span><a class="apply-btn ycdc-retro-btn ml-[13px] mt-[-10px] bg-brand hover:bg-[#ee5d19]" href="/apply" title="Apply for X2025 batch.">Apply</a></div></div></nav></header></div><div style="position:fixed;top:1px;left:1px;width:1px;height:0;padding:0;margin:-1px;overflow:hidden;clip:rect(0, 0, 0, 0);white-space:nowrap;border-width:0;display:none"></div></div><div class="mx-auto max-w-ycdc-page"><section class="relative isolate z-0 border-retro-sectionBorder sm:pr-[13px] ycdcPlus:pr-0 pt-6 lg:pt-9 pb-6 lg:pb-9"><div class="flex flex-col gap-8 sm:flex-row"><div class="flex-grow space-y-5"><div class="flex flex-row items-center"><a href="" class="mr-5 block grid h-20 w-20 place-items-center"><img class="h-auto max-w-full rounded-full border-none align-middle shadow" src="https://bookface-images.s3.amazonaws.com/small_logos/23991b3eac1d06368b01c2f9ce5b893ba315f039.png" alt=""/></a><div class="space-y-1"><h2 class="text-2xl"><a href="/companies/forage-2">Forage</a></h2><p>Payments infrastructure for government benefits</p></div></div><div class="ycdc-card max-w-2xl"><h1 class="ycdc-section-title mb-2">Merchant Operations Manager</h1><div class=""><strong>$65K - $95K</strong></div><div class="mt-5 flex flex-row gap-x-6 text-sm"><div><div><strong>Location</strong></div><span>Remote - North America / Remote (US)</span></div><div><div><strong>Job Type</strong></div><span>Full-time</span></div><div><div><strong>Experience</strong></div><span>3+ years</span></div></div><div class="mt-6 border-t border-gray-300 pt-6 text-sm"><div class="flex flex-row flex-wrap items-center justify-between gap-x-2 gap-y-4 md:flex-nowrap"><div><div class="text-gray-700">Apply to Forage and hundreds of other fast-growing YC startups with a single profile.</div><a class="ycdc-btn mt-4 shrink-0 px-6 font-bold" href="https://account.ycombinator.com/authenticate?continue=https%3A%2F%2Fwww.workatastartup.com%2Fapplication%3Fsignup_job_id%3D73162&defaults%5BsignUpActive%5D=true&defaults%5Bwaas_company%5D=24158">Apply to role ›</a></div></div></div></div><h2 class="ycdc-section-title">About the role</h2><div><div class="prose max-w-full"><h2>About Us:</h2> <p>Forage, a mission-driven payments company, assists merchants in accepting government benefits via a unified API. Over 42 million Americans utilize government assistance, such as SNAP, for groceries.</p> <p>Forage is building the financial infrastructure, starting with EBT SNAP online, to enable merchants of all sizes to serve these customers online.</p> <p>We are actively hiring across North America and function as a hybrid organization. While we embrace remote work, we prioritize candidates who can work from our San Francisco and New York offices.</p> <h3><strong>Job Summary:</strong></h3> <p><strong>Forage is seeking a Merchant Operations Manager</strong> with a deep understanding of government benefits programs, particularly EBT and SNAP, to drive end-to-end operational excellence, accelerate merchant onboarding, and champion customer success. In this role, you will act as a key partner to our grocery platforms, grocers, and retailers, streamlining integrations, reducing government-related delays, and driving strategic account management to enhance merchant loyalty and revenue growth. By enabling merchants’ to quickly and effectively serve SNAP customers, this role directly supports Forage's mission to expand food access and drive transformative impact. This position requires a proactive, strategic thinker capable of optimizing processes, identifying new growth opportunities, and collaborating cross-functionally to solidify Forage's position as the preferred EBT partner.</p> <h3><strong>Key Responsibilities:</strong></h3> <h4><strong>Government Benefits Expertise:</strong></h4> <ul> <li>Serve as the subject matter expert on FNS guidelines, EBT/SNAP regulations, and government onboarding requirements, ensuring compliance across all stages of the customer journey.</li> <li>Guide internal teams and customers through FNS policies, conducting research and providing insights that streamline the approval process.</li> </ul> <h4><strong>Onboarding & Strategy:</strong></h4> <ul> <li>Lead strategic merchant onboarding initiatives to accelerate the integration and launch process, reducing FNS approval time and driving early revenue gains.</li> <li>Execute go-to-market strategies for SNAP/EBT integrations, from business model analysis to production testing, ensuring smooth, scalable onboarding experiences.</li> <li>Continuously refine and optimize onboarding playbooks, focusing on process improvements that drive efficiency and customer satisfaction.</li> </ul> <h4><strong>Customer Success & Account Management:</strong></h4> <ul> <li>Act as the primary point of contact for strategic retail partners, ensuring strong relationships and alignment on business objectives throughout the entire partnership lifecycle.</li> <li>Drive post-launch customer success by implementing initiatives that support merchant engagement, optimize EBT revenue, and foster long-term retention.</li> <li>Lead proactive support and training efforts, empowering partners to maximize their EBT programs and meet growth targets..</li> </ul> <h4><strong>Project & Stakeholder Management:</strong></h4> <ul> <li>Collaborate with Marketing, Revenue (formerly Business Development), and other internal teams to align on strategies that enhance merchant engagement and investment beyond the onboarding phase.</li> <li>Manage project timelines, communicate updates effectively, and serve as an escalation point for operational and technical issues.</li> <li>Collaborate with Marketing and Revenue (formerly Business Development)to leverage data to analyze customer performance, identify pain points, and develop strategic recommendations that contribute to Forage's growth and differentiation in the market.</li> </ul> <h4><strong>Operational Excellence & Continuous Improvement:</strong></h4> <ul> <li>Champion process improvements by streamlining internal workflows, driving tooling enhancements, and anticipating industry trends to maintain a competitive edge.</li> <li>Utilize a data-driven approach to identify and execute new initiatives that support Forage’s mission of becoming the go-to partner for EBT solutions.</li> </ul> <h4><strong>Technical & Integration Support:</strong></h4> <ul> <li>Provide hands-on support for technical integrations, collaborating closely with product and engineering teams to ensure seamless SNAP/EBT implementations.</li> <li>Troubleshoot and resolve issues promptly, minimizing disruptions to customer operations and enhancing the overall partner experience.</li> </ul> <h3><strong>Qualifications:</strong></h3> <ul> <li>Proven experience (5+ years) in operations, strategy, or program management, ideally with experience working at a high growth fintech, in government programs, or in the grocery industry.</li> <li>Demonstrated ability to manage and grow relationships with large-scale accounts, including developing strategic account plans, aligning on shared goals, and driving successful outcomes.</li> <li>Strong project management skills with experience managing complex cross-functional initiatives.</li> <li>Excellent communication and relationship-building skills, with the ability to navigate and manage internal and external stakeholders.</li> <li>A track record of process improvement and optimization, with a data-driven approach to decision-making.</li> <li>Ability to manage multiple priorities and meet deadlines in a fast-paced, remote work environment.</li> </ul> <p></p> <h2><strong>Our Offer:</strong></h2> <ul> <li>Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is <em>not</em> included in these numbers and represents a significant part of your total compensation. <ul> <li>Compensation:$65k-95k USD base + equity + benefits</li> <li>Meaningful work that makes a positive impact on our society.</li> <li>100% of Medical, Dental and Vision premium coverage for yourself and dependents.</li> <li>A remote-first work environment with opportunity for onsite meetings.</li> <li>A fun and caring environment that prioritizes transparency, growth, and ownership.</li> <li>A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints.</li> </ul> </li> </ul> <p>Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.</p> <p>We aim to review every application within 3 business days of submission and provide feedback on each of your interviews within 2 business days of completion. Max, our AI recruiter, may reach out with follow-up questions.</p> <p></p> </div></div><h2 class="ycdc-section-title">About Forage</h2><div class="prose max-w-full"><p><strong><a href="https://joinforage.com" target="_blank">Forage</a> builds payment technology to increase online access to government benefits.</strong></p> <p>Every year, the US government distributes over a $1 trillion worth of benefits through specialized payment networks. We want to move that spend online through a unified API.</p> <p>Our first product offering helps low-income Americans buy online groceries. 42M Americans rely on their <a href="https://www.fns.usda.gov/snap/ebt" target="_blank">EBT cards</a> (formerly known as ”food stamps”) to buy groceries, and our technology helps them purchase online groceries. Specifically, we sell software solutions to online grocery retailers that help them accept EBT cards at checkout. Our payments <a href="https://docs.joinforage.app" target="_blank">API</a> and team of EBT experts provide the easiest path for them to access 42 million shoppers and $120B of food purchases.</p> </div></div><div><div class="ycdc-card-new space-y-1.5 sm:w-[300px]"><div class="mb-4 flex justify-center"><img src="https://bookface-images.s3.us-west-2.amazonaws.com/logos/ed35f35e010b5f80c9e3d585a4e83c4d1b41b9eb.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAQC4NIECADYKDO3QM%2F20250220%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20250220T055755Z&X-Amz-Expires=3600&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEI7%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJHMEUCIHrplB%2B0sYnzWRZ%2FeSvg7wW%2BGuh8kUN5nKTWCz%2B2MMpFAiEAyslYvsgBAJU1ufS3gOHYhc1PvjxhC9Vzgp8g%2FrLexwcq7gMIt%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgwwMDYyMDE4MTEwNzIiDOX4tPA0EL0tSKJyBCrCAyND8FwQc3WYQtHfeAZMLSgKnHkfH4h9pLhO7QCrwCbDD%2FlQuJN6uhju%2F4fq6aT%2B10aZJ4MYfDpAla5xA4sv1ykHy0NmjYiJf2kwKMj7gUS90UmlVM2kCEfsRr46TCHO9QBDwTKpFWjISaDzJtIs6%2F7phAYf2D5Fmm31QdH7eqqItb4hQ28yxLsxdXF8qFIEUbzHABCxNGkCbBx3oV0cJ5S88HdPPzQ%2FlsYT0btSxZbHNgjsgQNoaT9T7UrzmX9xCijcCkc3RStP5Cl8NX3ejf7KIilx2HFoNzmvAA%2Fz8Ty5gdRyQvxifq%2BMKuLAb7Jcv4tgSGS9f3xha2r1yD450PTw3QA%2Fnh0Uy8npQRvDO6DBh4RDMF2x6ypi747bD%2F6XFl5rOVmGvUUenKgl3Yj90goSJ9ipS%2FGO54c4CtDCSzpwOhnP7oLTYDXD2JSTHN7iHX2H8Z0PyxK7TL%2BrRKzhgxJECG8SMrdMCFcqluczEsRrJoSwJA24P4E7TwbfyGwUngOCBfBpjB5aFxPnrni66DmsPpOyyzzvOjnx%2FA8CtzpMj5yaW2VFjY36m6PHG0XRs4YeI9AZYdTnjAM1KtThfp78NTDdg9u9BjqlAXkbx%2B9qQ78D%2FHX0Y5FVLs5%2Bfxv%2FebGtIEBUZHcpANv6O2I4TnRxDePfXNRjaigmnxUeYiyg7RYVGx2Gc%2FgV9jqb4ikkaz5M%2BJxXqljLre66LpLTehjppwkdunQcBNXQ2ioMfnTfrQVLmSbZaV5r%2BdTgIn1Us067%2BuhWW6Svj0YVdG5JEej3yVMsjmIvn5kQ315ar94OEkwj4lDnVTRyx2ccfnBZ3w%3D%3D&X-Amz-SignedHeaders=host&X-Amz-Signature=5e90efcb6053fb8a9c005280b7490197fd82adee5d9fe79a113315c1a285b945" class="hidden max-w-[140px] rounded-xl sm:block" alt="Forage"/></div><div class="text-lg font-bold">Forage</div><div class="space-y-2"><div class="flex flex-row justify-between"><span>Founded:</span><span>2020</span></div><div class="flex flex-row justify-between"><span>Team Size:</span><span>45</span></div><div class="flex flex-row justify-between"><span>Status:</span><span class="flex items-center"><div class="mr-[6px] h-2 w-2 rounded-full bg-green-500"></div>Active</span></div><div class="flex flex-row justify-between"><span>Location:</span><span>San Francisco</span></div><div class="flex items-center gap-4 pt-2"><a href="https://www.linkedin.com/company/foragepayments/" class="inline-block w-6 h-6 bg-contain bg-image-linkedin" title="LinkedIn profile" aria-label="LinkedIn profile" rel="nofollow"> </a><a href="https://twitter.com/joinforage" class="inline-block w-6 h-6 bg-contain bg-image-twitter" title="Twitter account" aria-label="Twitter account" rel="nofollow"> </a><a href="https://www.crunchbase.com/organization/forage" class="inline-block w-6 h-6 bg-contain bg-image-crunchbase" title="Crunchbase profile" aria-label="Crunchbase profile" rel="nofollow"> </a></div></div></div><div class="mb-2 mt-8 text-lg font-medium text-gray-500">Founders</div><div class="space-y-4"><div class="ycdc-card-new shrink-0 space-y-1.5 sm:w-[300px]"><div class="flex flex-row items-center gap-x-3"><img src="https://bookface-images.s3.us-west-2.amazonaws.com/avatars/33e7369dcd65933e57b30d7a52a48b19e18eaa7f.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAQC4NIECADYKDO3QM%2F20250220%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20250220T055755Z&X-Amz-Expires=3600&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEI7%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLXdlc3QtMiJHMEUCIHrplB%2B0sYnzWRZ%2FeSvg7wW%2BGuh8kUN5nKTWCz%2B2MMpFAiEAyslYvsgBAJU1ufS3gOHYhc1PvjxhC9Vzgp8g%2FrLexwcq7gMIt%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgwwMDYyMDE4MTEwNzIiDOX4tPA0EL0tSKJyBCrCAyND8FwQc3WYQtHfeAZMLSgKnHkfH4h9pLhO7QCrwCbDD%2FlQuJN6uhju%2F4fq6aT%2B10aZJ4MYfDpAla5xA4sv1ykHy0NmjYiJf2kwKMj7gUS90UmlVM2kCEfsRr46TCHO9QBDwTKpFWjISaDzJtIs6%2F7phAYf2D5Fmm31QdH7eqqItb4hQ28yxLsxdXF8qFIEUbzHABCxNGkCbBx3oV0cJ5S88HdPPzQ%2FlsYT0btSxZbHNgjsgQNoaT9T7UrzmX9xCijcCkc3RStP5Cl8NX3ejf7KIilx2HFoNzmvAA%2Fz8Ty5gdRyQvxifq%2BMKuLAb7Jcv4tgSGS9f3xha2r1yD450PTw3QA%2Fnh0Uy8npQRvDO6DBh4RDMF2x6ypi747bD%2F6XFl5rOVmGvUUenKgl3Yj90goSJ9ipS%2FGO54c4CtDCSzpwOhnP7oLTYDXD2JSTHN7iHX2H8Z0PyxK7TL%2BrRKzhgxJECG8SMrdMCFcqluczEsRrJoSwJA24P4E7TwbfyGwUngOCBfBpjB5aFxPnrni66DmsPpOyyzzvOjnx%2FA8CtzpMj5yaW2VFjY36m6PHG0XRs4YeI9AZYdTnjAM1KtThfp78NTDdg9u9BjqlAXkbx%2B9qQ78D%2FHX0Y5FVLs5%2Bfxv%2FebGtIEBUZHcpANv6O2I4TnRxDePfXNRjaigmnxUeYiyg7RYVGx2Gc%2FgV9jqb4ikkaz5M%2BJxXqljLre66LpLTehjppwkdunQcBNXQ2ioMfnTfrQVLmSbZaV5r%2BdTgIn1Us067%2BuhWW6Svj0YVdG5JEej3yVMsjmIvn5kQ315ar94OEkwj4lDnVTRyx2ccfnBZ3w%3D%3D&X-Amz-SignedHeaders=host&X-Amz-Signature=5aae3396e7130903ce7e5a89a43f5638ddea324165d7453a6001b570c903aa85" width="75" height="75" class="h-[75px] w-[75px] object-cover" alt="Victor E. Fimbres"/><div class="leading-snug"><div class="font-bold">Victor E. Fimbres</div><div>Founder</div><div class="mt-1 space-x-2"><a href="https://www.linkedin.com/in/victorefimbres/" class="inline-block h-5 w-5 bg-contain bg-image-linkedin" title="LinkedIn profile" aria-label="LinkedIn profile" rel="nofollow"> </a></div></div></div></div></div><div class="ycdc-card mt-8 sm:w-[300px]"><div class="mb-3 border-b border-gray-300 pb-3 font-bold">Similar Jobs</div><div class="space-y-2 text-xs"><div class="flex flex-row flex-nowrap items-center gap-x-2"><div class="h-14 w-14 shrink-0 clip-circle-14"><img height="56" width="56" class="h-14 w-14 object-cover" alt="Verto" src="https://bookface-images.s3.amazonaws.com/small_logos/576b45f257548345c964f5d5d6621c981f205710.png"/></div><div><a href="/companies/verto">Verto</a><div class="font-bold"><a class="title" href="/companies/verto/jobs/5mqS6H9-director-of-account-management">Director of Account Management</a></div></div></div><div class="flex flex-row flex-nowrap items-center gap-x-2"><div class="h-14 w-14 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