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"DropDownMenuVisibilityHandler.js", "jquery.clone-position-1.0.js", "AutoComplete.js", "EarlyEventCapture.js", "jquery.position-toggle-1.0.js", "jquery.effects.core.js", "jquery.hoverIntent-r6.js", "PolyfillsAll.js", "jquery.scrollTo.js", "Loader.js", "jquery.iframe-shim-1.0.js", "jquery.placeholder-2.0.7.js", "json2.js", "jquery.css-data-1.0.js", "Placeholder.js", "Link.js", "jquery.ui.mouse.js", "ElementMethods.js", "DataHandler.js", "prism.js", "jquery.ui.draggable.js", "jquery.effects.slide.js", "ForceLithiumJQuery.js", "jquery.tools.tooltip-1.2.6.js", "jquery.viewport-1.0.js", "SearchForm.js", "Auth.js", "ActiveCast3.js", "PartialRenderProxy.js", "InformationBox.js", "jquery.ui.widget.js", "jquery.ui.position.js", "jquery.ui.resizable.js", "Tooltip.js", "jquery.js", "CustomEvent.js", "jquery.json-2.6.0.js", "Globals.js", "Lithium.js", "SpoilerToggle.js", "DropDownMenu.js", "DeferredImages.js", "jquery.appear-1.1.1.js", "Throttle.js", "PolyfillsOld.js", "LiModernizr.js", "HelpIcon.js", "jquery.blockui.js", "ResizeSensor.js" ];// --> </script><script type="text/javascript" src="/t5/scripts/D60EB96AE5FF670ED274F16ABB044ABD/lia-scripts-head-min.js"></script></head> <body class="lia-tkb lia-user-status-anonymous TkbArticlePage lia-body lia-a11y" id="lia-body"> <div id="296-196-9" class="ServiceNodeInfoHeader"> </div> <div class="lia-page"> <center> <script> (() => { if (window.cdcext === undefined) { window.cdcext = {}; } // Set this value relative to your environment cdcext.customEnvironment = 'prod'; if (window.cdclocale === undefined) { window.cdclocale = {}; } cdclocale.locale = 'en_us'; })(); </script> <script> window['adrum-start-time'] = new Date().getTime(); // Set this value relative to your environment window['environ'] = "prod"; </script> <!-- Pathing for these should stay the same --> <script src="https://www.cisco.com/etc/designs/cdc/clientlibs/responsive/js/web-component-foundation.min.js"></script> <!-- Pathing for these should be local to your application --> <link rel="stylesheet" href="/html/assets/clientlib-base.css" type="text/css"> <link rel="stylesheet" href="/html/assets/clientlib-site.css" type="text/css"> <script src="https://www.cisco.com/etc.clientlibs/cisco-cdc/clientlibs/clientlib-dependencies.min.js"> </script> <div class="MinimumWidthContainer"> <div class="min-width-wrapper"> <div class="min-width"> <div class="lia-content"> <div class="lia-browser-support-alert"> <div class="lia-browser-support-alert-text"> We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. Disable Compatibility view, upgrade to a newer version, or use a different browser. </div> <div class="lia-browser-support-alert-close"> <a class="lia-link-navigation lia-link-ticket-post-action" data-lia-action-token="KkGCDgHttml7-Z6YiSFe0jlvKowXpcUqYX6XMLJ3W-I." rel="nofollow" id="dismissAlert" href="https://community.cisco.com/t5/tkb/v2_4/articlepage.liabase.basebody.browsersupportalert.dismissalert:dismissalert?t:ac=blog-id/docs-community-help/article-id/149/redirect_from_archived_page/true"><span class="lia-img-close-small lia-fa-close lia-fa-small lia-fa" title="Dismiss this alert" alt="Dismiss this alert" aria-label="Dismiss this alert" role="img" id="display"></span></a> </div> </div> <div class="lia-quilt lia-quilt-tkb-article-page lia-quilt-layout-two-column-main-side lia-top-quilt lia-quilt-tkb-article-page-v2_4"> <div class="lia-quilt-row lia-quilt-row-header"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-header"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-header lia-quilt-layout-custom-community-header lia-component-quilt-header"> <div class="lia-quilt-row lia-quilt-row-header-utility"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-header-utility-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-header-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-header-top-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <style> #lia-body .lia-component-quilt-header .fw-c-header__tophatt.--mobile{ display: none; } #lia-body .lia-component-quilt-header .--language ul.dropdown-menu.dropdown__menu--openleft { top: 23px; <!-- left: -50px; --> <!-- CDCC-6310 Mobile Experience Resolutions - left alignment commented to resolve the formatting issue of the Language dropdown --> } #lia-body .lia-component-quilt-header .--language ul li { display: block; } #lia-body .lia-component-quilt-header .--language a{ color: #1B1C1D !important; } @media screen and (max-width: 1023px) and (min-width: 320px) { #lia-body .lia-component-quilt-header .fw-c-header__nav.--active .cmp-accordion__panel { animation: header-slide-in .5s forwards; top: 0; left: 0; width: 100%; } #lia-body .lia-component-quilt-header .fw-c-header__button.--login .cmp-button__icon { background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 20 20'%3E%3Cg fill='%231b1c1d'%3E%3Cpath d='M10 8c-.7 0-1.4-.2-1.9-.6C7.5 7 7 6.5 6.8 5.8c-.3-.6-.4-1.3-.2-2 .1-.7.4-1.3.9-1.8s1.1-.8 1.8-.9c.7-.2 1.4-.1 2 .2.7.2 1.2.7 1.6 1.3.4.5.6 1.2.6 1.9 0 .9-.4 1.8-1 2.5-.7.6-1.6 1-2.5 1Zm0-6c-.5 0-1 .1-1.4.4-.4.3-.7.7-.9 1.1-.2.5-.2 1-.2 1.5.1.5.4.9.7 1.3.4.3.8.6 1.3.7.5 0 1 0 1.5-.2.4-.2.8-.5 1.1-.9.3-.4.4-.9.4-1.4 0-.7-.3-1.3-.7-1.8-.5-.4-1.1-.7-1.8-.7ZM15.5 19h-11c-.1 0-.3-.1-.4-.1 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.custom-community-header-user-navigation,#lia-body .lia-component-quilt-header .fw-c-header__button.--language.--desktop.dropdown.form-group--typeahead,#lia-body .lia-component-quilt-header .fw-c-header__button.--login.--desktop { display: inline; float: left; text-align: center; } #lia-body .lia-component-quilt-header .fw-c-header__button.--buy.--desktop,.fw-c-header__button.--language.--desktop.dropdown.form-group--typeahead{ width: 30%; } #lia-body .lia-component-quilt-header .custom-community-header-user-navigation,.fw-c-header__button.--login.--desktop{ width: 45% !important; } #lia-body.lia-user-status-anonymous .lia-component-quilt-header .custom-community-header-user-navigation,.fw-c-header__button.--login.--desktop{ width: 40% !important; } #lia-body .lia-component-quilt-header .fw-c-header__button.--buy.--desktop{ padding: 12px 0 !important; } #lia-body .lia-component-quilt-header .fw-c-header__button.--buy.--desktop a { font-size: 16px; } } </style> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <header class="fw-c-header"> <svg xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" style="display:none;"> <defs> <path id="svg-x" fill="none" fill-rule="evenodd" stroke="inherit" stroke-linecap="round" stroke-width="inherit" d="M30.26 6.495L5.505 31.25M5.495 6.495L30.25 31.25" /> </defs> </svg> <div class="fw-c-header__masthead"><a class="fw-c-header__logo" id="fw-c-header__logo" title="Cisco Community" href="/" aria-labelledby="fw-c-header__logo-title"> <svg xmlns="http://www.w3.org/2000/svg" width="108" height="57" viewBox="0 0 108 57" role="img"> <defs> <path d="M0 22.769a2.348 2.348 0 0 0 3.935 1.545c.434-.403.7-.955.744-1.545v-5.2a2.34 2.34 0 0 0-4.679 0v5.2" id="bar_short" class="bar" /> <path d="M12.95 22.769a2.349 2.349 0 0 0 2.34 2.171 2.346 2.346 0 0 0 2.339-2.171V11.112a2.341 2.341 0 0 0-4.679 0V22.77" id="bar_tall" class="bar" /> <path d="M25.832 27.464a2.345 2.345 0 0 0 4.678 0V2.249a2.342 2.342 0 0 0-4.678 0v25.215" id="bar_grande" class="bar" /> <path d="M24.026 56.277v-5.002l-.098.043a9.253 9.253 0 0 1-3.605.915 5.303 5.303 0 0 1-3.63-1.07 4.644 4.644 0 0 1-1.58-2.244 5.395 5.395 0 0 1-.106-3 4.6 4.6 0 0 1 1.609-2.566 4.823 4.823 0 0 1 2.528-1.09 8.332 8.332 0 0 1 4.774.895l.108.056v-5.03l-.228-.061a12.78 12.78 0 0 0-4.552-.596 10.534 10.534 0 0 0-4.065.93 9.29 9.29 0 0 0-3.329 2.572 10.014 10.014 0 0 0-.182 12.18 9.546 9.546 0 0 0 5.292 3.403c2.211.538 4.528.456 6.697-.234l.367-.101" id="cisco_c" /> </defs> <g fill="#00bceb" fill-rule="evenodd"> <use href="#cisco_c" /> <use href="#cisco_c" x="49.5" /> <path d="M41.69 52.125l-.019 4.308.315.054c.989.185 1.987.313 2.99.385a18.1 18.1 0 0 0 2.642.051c.842-.06 1.675-.218 2.48-.468a6.862 6.862 0 0 0 2.573-1.371 5.19 5.19 0 0 0 1.498-2.148 5.912 5.912 0 0 0-.03-4.324 4.852 4.852 0 0 0-1.343-1.862 5.568 5.568 0 0 0-1.97-1.147l-3.25-1.206a1.742 1.742 0 0 1-.887-.845 1.107 1.107 0 0 1 .036-.986 1.29 1.29 0 0 1 .217-.291 1.75 1.75 0 0 1 .48-.347c.363-.18.755-.293 1.158-.337a6.76 6.76 0 0 1 2.072.022c.81.088 1.613.231 2.402.43l.168.037v-3.974l-.31-.067a21.14 21.14 0 0 0-2.444-.435 12.545 12.545 0 0 0-3.213-.014 6.945 6.945 0 0 0-3.699 1.488 4.908 4.908 0 0 0-1.58 2.178 5.984 5.984 0 0 0-.003 4.05c.242.65.63 1.237 1.136 1.714.437.422.932.78 1.47 1.065.708.38 1.458.675 2.235.878.257.077.512.158.766.243l.385.141.11.045c.38.136.726.35 1.018.628.202.19.358.423.455.683.06.237.061.485.003.723a1.536 1.536 0 0 1-.744.892 3.691 3.691 0 0 1-1.239.387 9 9 0 0 1-1.92.097 21.973 21.973 0 0 1-2.507-.334c-.433-.09-.864-.19-1.291-.303l-.16-.04zM30.546 56.607h4.73V37.846h-4.73zM85.305 43.386a4.934 4.934 0 1 1 6.157 7.711 4.934 4.934 0 0 1-6.157-7.71m-6.867 3.848A9.87 9.87 0 0 0 90.44 56.72a9.629 9.629 0 0 0 3.157-17.729 9.934 9.934 0 0 0-15.16 8.244" /> <use href="#bar_short" x="0" /> <use href="#bar_tall" x="0" /> <use href="#bar_grande" x="0" /> <use href="#bar_tall" x="25.875" /> <use href="#bar_short" x="51.75" /> <use href="#bar_tall" x="51.75" /> <use href="#bar_grande" x="51.75" /> <use href="#bar_tall" x="77.625" /> <use href="#bar_short" x="103.375" /> </g> </svg> <span class="community-title">Community</span> </a> <div class="fw-c-header__nav"> <div id="accordion-ca53051534" class="cmp-accordion" data-cmp-is="accordion" data-placeholder-text="false"> <div class="cmp-accordion__item loader" data-cmp-hook-accordion="item" id="accordion-ca53051534-item-80272c0e79"> <h3 class="cmp-accordion__header"> <button id="technology_support-button" class="cmp-accordion__button" aria-controls="technology_support-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title"></span> <span class="cmp-accordion__icon"></span> </button> </h3> </div> <div class="cmp-accordion__item loader" data-cmp-hook-accordion="item" id="accordion-ca53051534-item-80272c0e79"> <h3 class="cmp-accordion__header"> <button id="technology_support-button" class="cmp-accordion__button" aria-controls="technology_support-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title"></span> <span class="cmp-accordion__icon"></span> </button> </h3> </div> <div class="cmp-accordion__item loader" data-cmp-hook-accordion="item" id="accordion-ca53051534-item-80272c0e79"> <h3 class="cmp-accordion__header"> <button id="technology_support-button" class="cmp-accordion__button" aria-controls="technology_support-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title"></span> <span class="cmp-accordion__icon"></span> </button> </h3> </div> <div class="cmp-accordion__item loader" data-cmp-hook-accordion="item" id="accordion-ca53051534-item-80272c0e79"> <h3 class="cmp-accordion__header"> <button id="technology_support-button" class="cmp-accordion__button" aria-controls="technology_support-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title"></span> <span class="cmp-accordion__icon"></span> </button> </h3> </div> </div> <div class="fw-c-header__tophatt --mobile"> <div id="fw-c-header__button--buy--mobile" class="fw-c-header__button --buy --mobile"> <a class="buy-or-renew-url" href="" aria-label="Buy or Renew" target="_self"> <span class="cmp-button__text">Buy or Renew</span> </a> </div> <div id="fw-c-header__button--language--mobile" class="fw-c-header__button --language --mobile dropdown form-group--typeahead"> <button type="button" id="button-5c1cb9c74f" aria-label="English - US"> <span class="cmp-button__icon cmp-button__icon--icon" aria-hidden="true"></span> <span class="cmp-button__text">EN US</span> </button> <ul class="dropdown-menu dropdown__menu--openleft" aria-labelledby="dropdownMenu1"> <li><a href="/t5/%E6%80%9D%E7%A7%91%E7%A4%BE%E5%8C%BA/ct-p/chinese-community?profile.language=zh-CN">Chinese</a></li> <li><a href="/t5/technology-and-support/ct-p/technology-support?profile.language=en">EN US</a></li> <li><a href="/t5/communaut%C3%A9-cisco-en-fran%C3%A7ais/ct-p/communaute-francais?profile.language=fr">French</a></li> <li><a href="/t5/japan/ct-p/japanese-community?profile.language=ja">Japanese</a></li> <li><a href="/t5/%ED%95%9C%EA%B5%AD%EC%96%B4-%EC%BB%A4%EB%AE%A4%EB%8B%88%ED%8B%B0/ct-p/korean?profile.language=ko">Korean</a></li> <li><a href="/t5/comunidade-da-cisco/ct-p/comunidade-portugues?profile.language=pt">Portuguese</a></li> <li><a href="/t5/comunidad-de-cisco/ct-p/comunidad-espanol?profile.language=es">Spanish</a></li> </ul> </div> <div id="fw-c-header__button--buy--mobile" class="fw-c-header__button --buy --mobile"> <button class="lia-link-navigation login-link lia-authentication-link lia-button lia-button-primary">Log In</button> </div> </div> </div> <div class="mobile-nav-btn"> <button class="fw-c-header__nav-button cmp-button" id="fw-c-header__nav-button" aria-haspopup="true" aria-expanded="false" aria-labelledby="fw-c-header__nav-button-label"> <div> <span></span> <span></span> <span></span> </div> <div class="fw-c-header__nav-button-label --active" id="fw-c-header__nav-button-label">MENU</div> <div class="fw-c-header__nav-button-label" id="fw-c-header__nav-button-label--close">CLOSE</div> </button> </div> </div> <div class="fw-c-header__tophat"> <div id="fw-c-header__button--buy--desktop" class="fw-c-header__button --buy --desktop"> <a class="buy-or-renew-url" href="" aria-label="Buy or Renew" target="_self"> <span class="cmp-button__text">Buy or Renew</span> </a> </div> <div id="fw-c-header__button--login--desktop" class="fw-c-header__button --login --desktop"> <button class="lia-link-navigation login-link lia-authentication-link" type="button" id="button-803e206ac8" aria-label="Log in"> <span class="cmp-button__icon cmp-button__icon--icon" aria-hidden="true"></span> <span class="cmp-button__text">Log In</span> </button> </div> <div id="fw-c-header__button--language--desktop" class="fw-c-header__button --language --desktop dropdown 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is Cisco Community?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-2074852536" rel="nofollow noopener noreferrer">How do I register or become a Cisco Community Member?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-267398073" rel="nofollow noopener noreferrer">How can I change my email address in the community?</a></li><li style="list-style-type:disc; margin-left:0px; margin-bottom:1px;"><a href="#toc-hId-256894969" rel="nofollow noopener noreferrer">Community Participation</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-947456443" rel="nofollow noopener noreferrer">How do I ask a question?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--859998020" rel="nofollow noopener noreferrer">How do I answer a question?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1627514813" rel="nofollow noopener noreferrer">How do I find Content?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--179939650" rel="nofollow noopener noreferrer">What are Tags and Labels? What's the difference? How do I use them?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1987394113" rel="nofollow noopener noreferrer">How do I post a document, blog or a video?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--2121078837" rel="nofollow noopener noreferrer">How can I edit my post?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-366433996" rel="nofollow noopener noreferrer">How do I comment on blogs, videos or documents?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1441020467" rel="nofollow noopener noreferrer">How can I participate in Community Events?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1046492366" rel="nofollow noopener noreferrer">How can I volunteer to host an event in Cisco Community?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--760962097" rel="nofollow noopener noreferrer">Why my post has been marked as spam and how can I get it posted?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1726550736" rel="nofollow noopener noreferrer">How can I move my post to the correct place?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--80903727" rel="nofollow noopener noreferrer">CAPTCHA Implementation for New Community Members</a></li><li style="list-style-type:disc; margin-left:0px; margin-bottom:1px;"><a href="#toc-hId--2017440909" rel="nofollow noopener noreferrer">Community Profile Subscriptions and Notifications</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-599154643" rel="nofollow noopener noreferrer">How Do I Subscribe to a Community or Category?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1208299820" rel="nofollow noopener noreferrer">How Do I Subscribe to a Board?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1977374954" rel="nofollow noopener noreferrer">How Do I Subscribe to Labels?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-169920491" rel="nofollow noopener noreferrer">How Do I Subscribe to a Discussion, Video, Blog, or Event?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1637533972" rel="nofollow noopener noreferrer">How Do I Subscribe to a Document?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-849978861" rel="nofollow noopener noreferrer">How Do I Manage the Notifications to my Subscriptions?</a></li><li style="list-style-type:disc; margin-left:0px; margin-bottom:1px;"><a href="#toc-hId--1086558321" rel="nofollow noopener noreferrer">Community Profile</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1530037231" rel="nofollow noopener noreferrer">What is My Profile?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--277417232" rel="nofollow noopener noreferrer">How Do I Access My Profile?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--2084871695" rel="nofollow noopener noreferrer">How Do I Add a Bio, Title, Occupation, Personal Web Page and Signature to My Profile?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-402641138" rel="nofollow noopener noreferrer">How Do I Add an Avatar to My Profile?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1404813325" rel="nofollow noopener noreferrer">How Do I Add My Social Media Accounts to My Profile?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1780861449" rel="nofollow noopener noreferrer">Why am I getting Access Denied when I try to access the Partner Community?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--26593014" rel="nofollow noopener noreferrer">I changed companies and I would like to transfer my activity from old account to new account. How can I do this?</a></li><li style="list-style-type:disc; margin-left:0px; margin-bottom:1px;"><a href="#toc-hId--1963130196" rel="nofollow noopener noreferrer">Community Engagements and Rankings</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-653465356" rel="nofollow noopener noreferrer">Helpful Votes (Ratings)</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1584347944" rel="nofollow noopener noreferrer">Accepted Solutions</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1137010221" rel="nofollow noopener noreferrer">Who are Top Community Contributors?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--670444242" rel="nofollow noopener noreferrer">What are the different Top Contributors programs?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1817068591" rel="nofollow noopener noreferrer">How can I become a Cisco Designated VIP?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-9614128" rel="nofollow noopener noreferrer">How can I nominate a community member for an Spotlight Award?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1797840335" rel="nofollow noopener noreferrer">Community Terms of Use</a></li><li style="list-style-type:disc; margin-left:0px; margin-bottom:1px;"><a href="#toc-hId-1258751720" rel="nofollow noopener noreferrer">What broswers are supported?</a></li><li style="list-style-type:disc; margin-left:0px; margin-bottom:1px;"><a href="#toc-hId--548702743" rel="nofollow noopener noreferrer">Social Media</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-2067892809" rel="nofollow noopener noreferrer">How Does Social Media Work with the Community?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1547016117" rel="nofollow noopener noreferrer">How Do I Share Content from the Community via Social Media?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-940496716" rel="nofollow noopener noreferrer">What is RSS and How Do I Use It?</a></li><li style="list-style-type:disc; margin-left:0px; margin-bottom:1px;"><a href="#toc-hId--996040466" rel="nofollow noopener noreferrer">Acclaim - Certification Badges</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1620555086" rel="nofollow noopener noreferrer">Which Cisco Certification Acclaim Digital Badges are Available?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--186899377" rel="nofollow noopener noreferrer">Is there a CCENT Badge Available, as I have Passed the ICND1 Exam?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1994353840" rel="nofollow noopener noreferrer">How Do I Add My Earned Acclaim Digital Badge to my Cisco Community Profile?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1191320934" rel="nofollow noopener noreferrer">How Can I Display my Acclaim Digital Badge?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--616133529" rel="nofollow noopener noreferrer">My Acclaim Digital Badge Has Disappeared From My Cisco Community Profile, What Can I Do?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1871379304" rel="nofollow noopener noreferrer">I Have More Than One Acclaim Digital Badge: Can I Display Them All at the Content Level?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-63924841" rel="nofollow noopener noreferrer">Where Can I Find More Information about Acclaim Digital Badges?</a></li><li style="list-style-type:disc; margin-left:0px; margin-bottom:1px;"><a href="#toc-hId--1872612341" rel="nofollow noopener noreferrer">General Data Protection Regulation (GDPR)</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-743983211" rel="nofollow noopener noreferrer">What is GDPR (General Data Protection Regulation)?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1063471252" rel="nofollow noopener noreferrer">What is the "Close Account" feature?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1424041581" rel="nofollow noopener noreferrer">Is it Possible to Partially Delete PII (Personally Identifiable Information)?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--383412882" rel="nofollow noopener noreferrer">Will the Delete Action Also Remove Posts, Replies, Kudos, etc.?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-2104099951" rel="nofollow noopener noreferrer">Will PII (Personally Identifiable Information) data in posts, replies, etc., be removed?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-994807429" rel="nofollow noopener noreferrer">What is the SLA for User Deletes?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--812647034" rel="nofollow noopener noreferrer">Can I Recover My Community Account if I Change My Mind?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId-1674865799" rel="nofollow noopener noreferrer">What if I Want to Use the Same Username Again?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--132588664" rel="nofollow noopener noreferrer">How Can I Retrieve Personal Information Prior to Deletion?</a></li><li style="list-style-type:disc; margin-left:15px; margin-bottom:1px;"><a href="#toc-hId--1940043127" rel="nofollow noopener noreferrer">How Can I Delete Device Identifiers From My Account?</a></li></ul></P> <DIV class="lia-message-template-content-zone"> <H1 id="toc-hId--1103221771"><STRONG>Community Overview</STRONG></H1> <H2 id="toc-hId--412660297">What is Cisco Community?<div class="lia-vid-container video-embed-center"><div id="lia-vid-6319939378112w224h224r573" class="lia-video-brightcove-player-container"><video-js data-video-id="6319939378112" data-account="6058004235001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"></video-js></div><script src="https://players.brightcove.net/6058004235001/default_default/index.min.js"></script><a class="video-embed-link" href="/t5/video/gallerypage/video-id/6319939378112">(view in My Videos)</a></div></H2> <P><SPAN>The Cisco Community is an engaging, full-featured, self-service, content-filled, technical community. The Community provides an online site and collaboration tools to quickly find answers to questions, troubleshoot, research independent reviews on products, and discover enhanced connectivity techniques and optimization questions. It was originally launched as NetPro in 2000. In 2018 we combined Cisco Support Community and Cisco Communities from marketing to have a single place for all users to collaborate and get the help you need.</SPAN></P> <P><SPAN>On the Cisco Community you will find:</SPAN></P> <UL> <LI>Discussions where you can post questions and answers</LI> <LI>A substantial number of high quality technical documents posted by community members</LI> <LI>Blogs, videos, and community forums where you can share your technical knowledge</LI> <LI>Events where you can participate</LI> <LI>Exclusive access to Partners</LI> <LI>Exclusive access for members of the Insider User Group</LI> </UL> <P>Guests and unregistered visitors can browse or search the community for information. Registered users can post messages or comments, track discussions, and get email notifications on posting activity and other community actions.</P> <H2 id="toc-hId-2074852536">How do I register or become a Cisco Community Member?</H2> <P><SPAN>To register to Cisco Community, first you need to have a Cisco.com account. You can go <A title="Create Cisco.com Account" href="https://community.cisco.com/t5/private-documents/how-do-i-register-or-become-a-cisco-community-member/ta-p/4286294" target="_blank">here</A> to follow the step-by-step process of creating a Cisco.com Account. </SPAN></P> <P><SPAN>If you already have a Cisco.com account, follow these steps:</SPAN></P> <OL> <LI><SPAN>Go to community.cisco.com</SPAN></LI> <LI><SPAN>Click on the Login link located in the top right corner of the page</SPAN></LI> <LI><SPAN>In the new page, enter your Username (or email) and click "Next" button</SPAN></LI> <LI><SPAN>Enter your password and click the "Sign in" or "Log in" button<BR /><BR /></SPAN></LI> </OL> <H2 id="toc-hId-267398073">How can I change my email address in the community?</H2> <P>Cisco Community uses Single Sign On (SSO). To login or register in Cisco Community, you use your Cisco.com username and password. Therefore, you are not able to change your email address directly on the community. In most situations, to change your email address in Cisco.com you will need to open a case, depending on your relationship with Cisco. Refer to <A title="Email address change" href="https://www.cisco.com/c/en/us/about/help/login-account-help.html#~forgot-email" target="_blank" rel="noopener nofollow noreferrer">Email address change</A> for more details. You can also contact<SPAN> </SPAN><A title="web-help@cisco.com" href="mailto:web-help@cisco.com" target="_blank" rel="noopener nofollow noreferrer">web-help@cisco.com</A><SPAN> </SPAN>to get support. </P> <H1 id="toc-hId-256894969"><STRONG>Community Participation</STRONG></H1> <P><STRONG><div class="lia-vid-container video-embed-center"><div id="lia-vid-6319936620112w279h279r306" class="lia-video-brightcove-player-container"><video-js data-video-id="6319936620112" data-account="6058004235001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"></video-js></div><script src="https://players.brightcove.net/6058004235001/default_default/index.min.js"></script><a class="video-embed-link" href="/t5/video/gallerypage/video-id/6319936620112">(view in My Videos)</a></div></STRONG></P> <H2 id="toc-hId-947456443">How do I ask a question? </H2> <P><SPAN>The easiest way to ask a question of the community is to simply type your question in the Search field, located in the blue banner at the top of any Cisco Community site page. You might find that your question has already been asked and answered previously by another community member.</SPAN></P> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_3-1669736152781.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169335i50C8BB0C632A076B/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_3-1669736152781.png" alt="GabrielaGodoidoPrado_3-1669736152781.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169335i50C8BB0C632A076B?v=v2" li-image-display-id="'169335i50C8BB0C632A076B'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <P><SPAN>You can also navigate to a content area that is related to your question and start a discussion by clicking on "Ask a Question" under Create Content in the top right corner.</SPAN></P> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_4-1669736173305.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169336i8A408B31930E4D65/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_4-1669736173305.png" alt="GabrielaGodoidoPrado_4-1669736173305.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169336i8A408B31930E4D65?v=v2" li-image-display-id="'169336i8A408B31930E4D65'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <H2 id="toc-hId--859998020">How do I answer a question?</H2> <P>Answering a question is just like posting a reply or comment in the community. You might find a question to answer by browsing through a Q&A on a topic you're interested in, or you might click the<SPAN> </SPAN><STRONG>Answer a Question</STRONG><SPAN> </SPAN>link from the Home page.<BR />The Community relies on the technical expertise of its members to provide the content that answers other members' questions.<BR />To quickly view a list of discussion topics that have not yet been answered from the<SPAN> </SPAN><A href="https://community.cisco.com/t5/technology-and-support/ct-p/technology-support" target="_blank">Technology and Support page</A>:</P> <UL> <LI>Click on the<SPAN> </SPAN><STRONG>Answer a Question</STRONG><SPAN> </SPAN>link<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_2-1669736118351.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169334iAE6071DA7F5EC629/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_2-1669736118351.png" alt="GabrielaGodoidoPrado_2-1669736118351.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169334iAE6071DA7F5EC629?v=v2" li-image-display-id="'169334iAE6071DA7F5EC629'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <P> </P> </LI> </UL> <P>If you are not a registered user of the Cisco Community, or you are registered but have not logged in, or have not subscribed to particular content, you will see the entire list of unanswered questions on the site.<SPAN> </SPAN><STRONG>Note:</STRONG><SPAN> </SPAN>you must be logged into the Community to post a reply.</P> <OL> <LI>Choose the questions or topics to which you want to reply and click on the<SPAN> </SPAN><STRONG>Reply</STRONG><SPAN> </SPAN>button.</LI> <LI>Type your response and click on<SPAN> </SPAN><STRONG>Submit</STRONG> to post your answer.<BR /><BR /></LI> </OL> <H2 id="toc-hId-1627514813">How do I find Content?</H2> <P><SPAN>There are several ways to navigate to content on the Cisco Community. You can use the drop down menu Find A COMMUNITY in the global navigation area located at the top left of the page. This menu is available on every page in the top left corner so that you can always get to content you are looking for. You can click on links in the tiles on the <A href="https://community.cisco.com/t5/technology-and-support/ct-p/technology-support" target="_blank">Technology and Support</A> page. These tiles will show the topics within a category that are most current. Clicking on one of these links will take you to that particular community page. If you are on a mobile device, you can navigate by clicking on the lines in the upper left corner. This opens a menu that gives access to topics that you find on the desktop. This menu is always available on any screen.</SPAN></P> <H2 id="toc-hId--179939650"><SPAN>What are Tags and Labels? What's the difference? How do I use them?</SPAN></H2> <P><SPAN>Tags and labels help you find content and filter content in Community, a category, or on a particular board such as a discussion, blog, document, event or video board.</SPAN></P> <P><SPAN><STRONG>Tags</STRONG> are keywords you assign to content to help with search and organization. Tags usually describe the topic, theme, or subject of a Discussion post, Blog article, or Document. You can add as many tags as you want to your post.</SPAN></P> <P><SPAN><STRONG>Labels</STRONG> are a more persistent and content-centric way to organize Discussions, Blogs and Documents. Labels are pre-defined to help users organize and filter posts by topic. Please note that this is a required field for creating content, and you will not be able to successfully post without choosing at least one label. Also, labels are defined by the community manager and cannot be created by users.</SPAN></P> <P><SPAN>To learn how to include tags and labels in the content you post, click <A title="What are Cisco Community Tags and Labels? What's the difference? How do I use them?" href="https://community.cisco.com/t5/community-help-documents/tkb-p/docs-community-help" target="_blank">here</A>. </SPAN></P> <H2 id="toc-hId--1987394113">How do I post a document, blog or a video?</H2> <P>Cisco Community is not only a place to ask and answer questions. You can also share your expertise on a topic in a document, blog, or video post. Typically, a document is used to post information about a subject such as a product resource document or configuration guide. Blogs are a great way to share your thought leadership or technical expertise. And videos are perfect for showing product demonstrations, reviews or how-to's.</P> <P>To create any of this type of content, navigate to the appropriate technology category and find the Create Content widget on the right side of the page. Click on the content type you want to post to Community. </P> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_5-1669736219145.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169337i10BF8FFBB21FFCEC/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_5-1669736219145.png" alt="GabrielaGodoidoPrado_5-1669736219145.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169337i10BF8FFBB21FFCEC?v=v2" li-image-display-id="'169337i10BF8FFBB21FFCEC'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <P>You'll get the editor window where you can enter your content. You will need to select at least one label from the list shown in the right side, in order to post. For more details, including best practices to create great content, click <A title="How do I post a document, blog or video?" href="https://community.cisco.com/t5/community-help-documents/how-do-i-post-a-document-blog-or-video/ta-p/4274911" target="_blank">here</A>. </P> <H2 id="toc-hId--2121078837">How can I edit my post?</H2> <P>Sometimes you need to edit your posts. The way to do it depends the type of post you want to edit. To be able to edit your posts you first need to login (use the login link located at the top right of the post you want to edit).</P> <P><STRONG>Edit your question or discussion, blog, or video:</STRONG></P> <OL> <LI>Go to your post and login</LI> <LI>Click on the three dots located in the post. <BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_1-1669735969692.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169333i8BDF3DB0F3AE740C/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_1-1669735969692.png" alt="GabrielaGodoidoPrado_1-1669735969692.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169333i8BDF3DB0F3AE740C?v=v2" li-image-display-id="'169333i8BDF3DB0F3AE740C'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <P> </P> <BR /> <P> </P> </LI> <LI>Once you finish with your edit, click the "Post" blue button.</LI> </OL> <P><STRONG>Edit your document. </STRONG></P> <P>If you posted a document in the community, you should follow the same steps above. The only difference is that the place where the three dots that provide the pull down menu are located in the search bar instead. </P> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_0-1669735935033.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169332i20D1A5376730FDD8/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_0-1669735935033.png" alt="GabrielaGodoidoPrado_0-1669735935033.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169332i20D1A5376730FDD8?v=v2" li-image-display-id="'169332i20D1A5376730FDD8'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <P> </P> <H2 id="toc-hId-366433996"><SPAN>How do I comment on blogs, videos or documents?</SPAN></H2> <P><SPAN>If you want to post a comment to a blog, video or document, you need login and to scroll to the bottom of the posted article and click on the Comment button. The comment box with editor will appear below the last comment on the article. Once you have completed your comment, click on the Post Your Comment button.</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TylerLangston_6-1659363205782.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/158711i288FCC20147D02EC/image-size/medium?v=v2&px=400" role="button" title="TylerLangston_6-1659363205782.png" alt="TylerLangston_6-1659363205782.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/158711i288FCC20147D02EC?v=v2" li-image-display-id="'158711i288FCC20147D02EC'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span></P> <P> </P> <H2 id="toc-hId--1441020467">How can I participate in Community Events?</H2> <P><SPAN>If you want to attend an event you can select an upcoming event from </SPAN><A title="Cisco Community Events Page" href="https://community.cisco.com/t5/custom/page/page-id/Events?categoryId=technology-support" target="_blank">Cisco Community Events Page</A><SPAN>. When you click on the event link you want to attend, there is a registration button. You click in the registration button, fill out the requested information and submit. For details on the different types of events we host and how to participate, click <A title="How to participate or attend a Cisco Community online event" href="https://community.cisco.com/t5/community-help-documents/cisco-community-events-how-to-participate-and-volunteer-to-host/ta-p/4316165#toc-hId--503048083" target="_blank">here</A>. </SPAN></P> <H2 id="toc-hId-1046492366"><SPAN>How can I volunteer to host an event in Cisco Community?</SPAN></H2> <P><SPAN>We welcome our community members to share their knowledge and technical expertise by hosting events in the community. <STRONG>If you are interested in hosting an event please let us know by filling this <A title="Host an event in Cisco Community" href="https://app.smartsheet.com/b/form/b9119ae5f2664576b417d39af45eb035" target="_blank" rel="noopener nofollow noreferrer">form</A>. </STRONG>For more details on Community Events click <A title="How to volunteer to host a Cisco Community event" href="https://community.cisco.com/t5/community-help-documents/cisco-community-events-how-to-participate-and-volunteer-to-host/ta-p/4316165#toc-hId-1984464750" target="_blank">here</A></SPAN></P> <P><SPAN>Learn more about different event types <A href="https://community.cisco.com/t5/additional-resources-technology-and-support-events/events-in-community-know-the-difference/ta-p/4897776" target="_blank">here</A>. </SPAN></P> <H2 id="toc-hId--760962097">Why my post has been marked as spam and how can I get it posted?</H2> <P>Typically content gets marked as spam when a user posts an inappropriate or irreverent content such as abusive language or images. Some posts are automatically marked by Auto Spam Control Module if a keyword that is included in post matches those in the list of spam in the algorithm. Usually making some edits will resolve the issue. If you still get your post marked as spam, you can send an email to<SPAN> </SPAN><A href="mailto:csc-spam-moderation@external.cisco.com" target="_blank" rel="noopener nofollow noreferrer">csc-spam-moderation@external.cisco.com</A> to let Cisco Community Spam Moderation team know.</P> <P>Also, community spam moderators manually verify posts and mark them as spam in the following scenarios:</P> <UL> <LI>Posts found with Spam content</LI> <LI>Duplicate posts (same content by same user)</LI> <LI>CCNA/CCNP certifications related questions</LI> <LI>Tests Discussions</LI> <LI>Find that your content can contain some confidential information such as configurations exposing passwords, personal identifiable information (PII), etc.</LI> <LI>Cisco employee asking a technical question</LI> </UL> <P>If any community member is found to be repeatedly be posting spam content in majority of their posts, then the user will be banned and all his/her posts will be marked as spam.</P> <H2 id="toc-hId-1726550736">How can I move my post to the correct place?</H2> <P>Moving content is an action only Cisco moderators and community top contributors, such as the Cisco Designated VIPs can perform. If you find content that needs to be moved, please send an email to <A href="mailto:csc-spam-moderation@external.cisco.com" target="_blank" rel="noopener nofollow noreferrer">csc-spam-moderation@external.cisco.com</A> and provide the link that needs to be moved and the link of the destination community where it needs to go.</P> <H2 id="toc-hId--80903727">CAPTCHA Implementation for New Community Members</H2> <P>To enhance security and reduce spam in the Cisco Community, we have implemented a CAPTCHA verification system for all new members. This measure ensures that genuine users can engage effectively while preventing automated spam attacks. Here’s what you need to know:</P> <OL> <LI><STRONG>Who Will See CAPTCHA?</STRONG></LI> <UL> <LI>All new members will encounter CAPTCHA during their first 48 hours in the community. This applies to every post or reply they make.</LI> </UL> <LI><STRONG>How Does It Work?</STRONG></LI> <UL> <LI>After completing registration and receiving the "Community Member" rank, users will need to complete a CAPTCHA for every post or reply for the initial 48 hours.</LI> <LI>Once a user progresses to "Level 1" rank, the CAPTCHA requirement will be removed for subsequent posts.</LI> </UL> <LI><STRONG>What Content Does CAPTCHA Apply To?</STRONG></LI> <UL> <LI>The CAPTCHA is applicable only to posts and replies. It does not affect other types of content within the community.</LI> </UL> <LI><STRONG>Why is CAPTCHA Required?</STRONG></LI> <UL> <LI>This security feature is crucial for minimizing spam attacks and ensuring that the community remains a safe and collaborative space for all participants.</LI> </UL> </OL> <H1 id="toc-hId--2017440909"><STRONG>Community Profile Subscriptions and Notifications</STRONG></H1> <P><STRONG>Community Subscriptions</STRONG></P> <P><SPAN>A great way to keep up with the activity happening on Cisco Community is to subscribe to the areas that you are most interested in. When you subscribe, you will receive notifications for any activity on that community, including new content, new questions posted and any replies.</SPAN></P> <P>The following section explains how to subscribe to different Cisco Community assets: categories, boards, labels and content. You can also manage your subscriptions from your community profile.</P> <P><STRONG><EM>Please Note: When you participate on a piece of content such as replying to a discussion; commenting on a blog, document, video or event; or by rating content; you will be automatically subscribed to that piece of content.</EM></STRONG></P> <H2 id="toc-hId-599154643"><FONT size="5"><SPAN>How Do I Subscribe to a Community or Category?</SPAN></FONT></H2> <P><SPAN>A community in Cisco Community is referred to as a "Category". A category is an area of the site that has multiple boards.</SPAN></P> <P>To subscribe to a community (or category), follow the steps below:</P> <OL> <LI><SPAN>Login into Cisco Community by clicking on the "Login" link in the top right-hand corner</SPAN></LI> <LI><SPAN class=""><SPAN class="">Go to any of the categories you are interested in and click on the three dots to the right of the search bar </SPAN></SPAN></LI> <LI>A window with the list of all boards will display. The default selection will be "ALL." </LI> <LI>Once you make your selection, click the<SPAN> "</SPAN>Save"<SPAN> b</SPAN>utton</LI> </OL> <P><EM><FONT size="4">Please Note:</FONT> When you subscribe to a category, you will get web and email notifications for every activity on the content posted on each of the boards within the category. Depending on the activity on this category, <STRONG>you might receive a lot of emails</STRONG>.</EM></P> <P>For more details on how to subscribe (or follow) a category, click<SPAN> </SPAN><STRONG><A title="How to Subscribe to a Community or Category" href="https://community.cisco.com/t5/community-help-documents/how-to-use-community-subscriptions/ta-p/3990444#toc-hId-585386743" target="_blank">here</A>.</STRONG> </P> <H2 id="toc-hId--1208299820"><FONT size="5"><SPAN>How Do I Subscribe to a Board?</SPAN></FONT></H2> <P><FONT size="4"><SPAN>The best way to keep up to a very specific area of your interest is to select the board where most of the questions related to your technical expertise or your interest are located. A board is the place where content is published.</SPAN></FONT></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TylerLangston_7-1659363205951.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/158713i22EDFBA8ABC0DB11/image-size/medium?v=v2&px=400" role="button" title="TylerLangston_7-1659363205951.png" alt="TylerLangston_7-1659363205951.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/158713i22EDFBA8ABC0DB11?v=v2" li-image-display-id="'158713i22EDFBA8ABC0DB11'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span></P> <P>To subscribe to a board, follow the steps below:</P> <P class="lia-indent-padding-left-30px"> 1. Login into Cisco Community by clicking on the "Login" link in the top right-hand corner</P> <P class="lia-indent-padding-left-30px"><SPAN class=""><SPAN class=""> 2. Go to any of the boards you are interested in and click on the three dots to the right of the "Search" bar </SPAN></SPAN></P> <P class="lia-indent-padding-left-30px"> 3. The menu with the different options will display. Click "Subscribe" Link</P> <P>For more details on how to subscribe (or follow) a board, click<SPAN> </SPAN><STRONG><A title="How to Subscribe to a Board" href="https://community.cisco.com/t5/community-help-documents/how-to-use-community-subscriptions/ta-p/3990444#toc-hId--1222067720" target="_blank">here</A>.</STRONG> </P> <H2 id="toc-hId-1977374954"><FONT size="5"><SPAN>How Do I Subscribe to Labels?</SPAN></FONT></H2> <P><FONT size="4"><SPAN>Labels are used within the community to help categorize content in discussions, blogs, documents, videos, and events boards (see image below). They serve as content filters by indicating the content found on that board with the particular label. The labels are located at the top of the boards. When you click on a label, all content on the board with that label is listed.</SPAN></FONT></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TylerLangston_8-1659363205949.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/158712i3773207B2392E50B/image-size/medium?v=v2&px=400" role="button" title="TylerLangston_8-1659363205949.png" alt="TylerLangston_8-1659363205949.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/158712i3773207B2392E50B?v=v2" li-image-display-id="'158712i3773207B2392E50B'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span></P> <P> <SPAN>You can subscribe to one or more labels to receive email or web notifications when content with that label is created or updated. Since labels are unique to each board, you’ll need to subscribe to each of the content-type boards (discussion, blog, document, etc.) to receive email or web notifications.</SPAN></P> <P><SPAN>To subscribe to a label,</SPAN> follow the steps outlined below:</P> <OL> <LI>Login into Cisco Community by clicking on the "Login" link in the top right-hand corner</LI> <LI><SPAN class="">Go to any of the boards you are interested</SPAN><SPAN> in - and select the label(s) you are interested in subscribing. They will turn blue and a message will display below giving you the option to subscribe, as shown in the image below:</SPAN></LI> <LI>Once you are subscribed you will see notifications and you'll start receiving web notifications</LI> <LI>You will also receive email notifications. They will come from email ciscocommunity-donotreply@cisco.com. Make sure to mark this email address to ensure the emails don't go to your junk email folder.</LI> </OL> <P>For more details on how to subscribe (or follow) a label, click<SPAN> </SPAN><STRONG><A title="How to Subscribe to Labels" href="https://community.cisco.com/t5/community-help-documents/how-to-use-community-subscriptions/ta-p/3990444#toc-hId-1265445113" target="_blank">here</A></STRONG><STRONG>.</STRONG></P> <H2 id="toc-hId-169920491"><FONT size="5">How Do I Subscribe to a Discussion, Video, Blog, or Event?</FONT></H2> <P>Once you participate on a piece of content, by default you will receive notifications anytime something happens to that piece of content. You also receive notifications for all the content you author by default. However, sometimes you also want to keep up to date with some discussion you hope will get answer or other pieces of content. The way to subscribe to content very similar. Once you login, you will click on the "three dots" to get the menu of possible options and then select the Subscribe option. Where the three dots are located differs according to each content type.</P> <P>To subscribe to discussions, videos, blogs or events; the<SPAN> </SPAN><STRONG>three dots you need to click are within the content box</STRONG>. You can follow these steps:</P> <OL> <LI>Login to Cisco Community</LI> <LI>Go to the piece of content (except documents) that you want to subscribe</LI> <LI>Click on the three dots inside the content to open the menu of options</LI> <LI>Click "Subscribe"</LI> </OL> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_6-1669736340035.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169338iD055DC713720344D/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_6-1669736340035.png" alt="GabrielaGodoidoPrado_6-1669736340035.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169338iD055DC713720344D?v=v2" li-image-display-id="'169338iD055DC713720344D'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <DIV class=""> </DIV> <P>For more details on how to subscribe to (or follow) a discussion, video, blog, or event click<SPAN> </SPAN><STRONG><A title="How to Subscribe to Cisco Community discussions, videos, blogs, or events" href="https://community.cisco.com/t5/community-help-documents/how-to-use-community-subscriptions/ta-p/3990444#toc-hId-148552124" target="_blank">here</A></STRONG><STRONG>.</STRONG></P> <H2 id="toc-hId--1637533972"><FONT size="5">How Do I Subscribe to a Document?</FONT></H2> <P>In documents, the three dots are located in the search bar area. To subscribe to the document, you can follow these steps:</P> <OL> <LI>Login to Cisco Community</LI> <LI>Go to the document you want to subscribe to</LI> <LI>Click the three dots located to the right of the search bar</LI> <LI>Click "Subscribe"</LI> </OL> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_7-1669736477331.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169339i8AC737F0B4D67196/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_7-1669736477331.png" alt="GabrielaGodoidoPrado_7-1669736477331.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169339i8AC737F0B4D67196?v=v2" li-image-display-id="'169339i8AC737F0B4D67196'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <P> </P> <P>For more details on how to subscribe to (or follow) a discussion, video, blog, or event click<SPAN> </SPAN><STRONG><A title="How to Subscribe to Cisco Community documents" href="https://community.cisco.com/t5/community-help-documents/how-to-use-community-subscriptions/ta-p/3990444#toc-hId--1658902339" target="_blank">here</A></STRONG><STRONG>.</STRONG></P> <H2 id="toc-hId-849978861"><FONT size="5">How Do I Manage the Notifications to my Subscriptions?</FONT></H2> <P>When you subscribe to content, categories, or boards in the community you'll receive both web notifications and email notifications. Once you login into the community, you can see your web notifications at the top right of any page with the bell icon. You have a lot of control on how often you want to receive said notifications.</P> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_8-1669736532990.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169340iD4AEA5154A1FCD74/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_8-1669736532990.png" alt="GabrielaGodoidoPrado_8-1669736532990.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169340iD4AEA5154A1FCD74?v=v2" li-image-display-id="'169340iD4AEA5154A1FCD74'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <P> </P> <P>This<SPAN> </SPAN><A title="Manage Cisco Community subscriptions" href="https://community.cisco.com/t5/cisco-cafe-blogs/how-to-manage-your-community-notifications/ba-p/3673689" target="_blank">blog</A><SPAN> </SPAN>explains in detail how to manage your notifications and subscriptions.</P> <H1 id="toc-hId--1086558321"><FONT size="5">Community Profile</FONT></H1> <H2 id="toc-hId-1530037231"><FONT size="5">What is My Profile?</FONT></H2> <P>Your community profile is where you can find all of your contributions, the number of helpful votes and accepted solutions you've received from your peers, access your drafted content, and view all the badges you've earned in the community. You can update your profile to share your bio and social media channels as well as to display your certification badges.</P> <H2 id="toc-hId--277417232"><FONT size="5">How Do I Access My Profile?</FONT></H2> <P>You can access your community profile by clicking on your username located in the top right. You can also see it when you click on your avatar and select "My Profile."</P> <P> </P> <P><STRONG>Steps:</STRONG></P> <P class="lia-indent-padding-left-30px">1. Login into Cisco Community by clicking on the "Login" link in the top right-hand corner</P> <P class="lia-indent-padding-left-30px">2. Click on your name, or on your avatar, to open the menu and select "My Profile"</P> <P> </P> <P class="lia-indent-padding-left-30px">These are the different fields on your profile:</P> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GabrielaGodoidoPrado_9-1669736707898.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/169341i1A709712AAA35C1A/image-size/medium?v=v2&px=400" role="button" title="GabrielaGodoidoPrado_9-1669736707898.png" alt="GabrielaGodoidoPrado_9-1669736707898.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/169341i1A709712AAA35C1A?v=v2" li-image-display-id="'169341i1A709712AAA35C1A'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span> <P class="lia-indent-padding-left-30px">Users can also look at other member's profiles.</P> <H2 id="toc-hId--2084871695"><FONT size="5">How Do I Add a Bio, Title, Occupation, Personal Web Page and Signature to My Profile?</FONT></H2> <P>As a community member it is great to let others know who you are, your areas of expertise, where you work, and anything else you'd like to share, within your bio. To add or update your bio follow these steps:</P> <P> </P> <P class="lia-indent-padding-left-30px">1. Login into Cisco Community by clicking on the "Login" link in the top right-hand corner</P> <P class="lia-indent-padding-left-30px">2. Go to your profile and click on "Manage Setting" button, or click on your avatar, to open the menu and select "My Settings."</P> <P class="lia-indent-padding-left-30px">3. Select Personal and Personal Information Tab</P> <P class="lia-indent-padding-left-30px">4. Enter the text</P> <P class="lia-indent-padding-left-30px">5. Once you enter the information, click the "Save" button</P> <H2 id="toc-hId-402641138"><FONT size="5">How Do I Add an Avatar to My Profile?</FONT></H2> <P>All community members have a default avatar. You can change it to add your photo or other image. To change or update your avatar follow these steps:</P> <P> </P> <P class="lia-indent-padding-left-30px">1. Login into Cisco Community by clicking on the Login link in the top right corner</P> <P class="lia-indent-padding-left-30px">2. Go to your profile and click on "Manage Setting" button, or click on your avatar, to open the menu and select "My Settings." You will see a page where you can manage several settings including your subscriptions.</P> <P class="lia-indent-padding-left-30px">3. Select the "AVATARS" tab and click on "Upload an Avatar" link</P> <P class="lia-indent-padding-left-30px">4. Select the correct location from where you will get the image for your avatar. The example below shows getting the image "FROM MY COMPUTER", but you can have the image on another side or somewhere already in the community. Once you make the selection, click on the "Browse" button. Once you have uploaded the image, the "Save" button will be activated. Click the "Save" Button.</P> <P class="lia-indent-padding-left-30px">5. You might need to crop your photo. After you do that, Click the "Save and Continue" button.</P> <P> </P> <H2 id="toc-hId--1404813325"><FONT size="5">How Do I Add My Social Media Accounts to My Profile?</FONT></H2> <P>As a community member it is a good practice to share your social media accounts. To add your social media accounts follow these steps:</P> <P> </P> <P class="lia-indent-padding-left-30px">1. Login into Cisco Community by clicking on the "Login" link in the top right-hand corner</P> <P class="lia-indent-padding-left-30px">2. Go to your profile and click on "Manage Setting" button, or click on your avatar, to open the menu and select "My Settings." Then select "Personal" and then "Social Accounts" Tab.</P> <P class="lia-indent-padding-left-30px">3. Enter the text</P> <H2 id="toc-hId-1780861449"><SPAN>Why am I getting Access Denied when I try to access the Partner Community?</SPAN></H2> <P>The Partner Community is only accessible to registered Cisco partners and distributors. Your Cisco account must be associated with your Partner company. If you have not done the necessary steps to link your personal Cisco account with your Company that is a registered Cisco partner, then you will receive the Access Denied message.</P> <P>To learn more about how to associate yourself with a company, go to<SPAN> </SPAN><A title="Become a Cisco Partner" href="https://www.cisco.com/c/en/us/partners/become-a-partner.html" target="_blank" rel="noopener nofollow noreferrer">Become a Cisco Partner</A>.<SPAN> </SPAN> </P> <H2 id="toc-hId--26593014">I changed companies and I would like to transfer my activity from old account to new account. How can I do this?</H2> <P>Only Cisco Community admins can transfer your activity from one account to another. We recommend that you let us know as soon as you have a new account and before you start contributing using the new account. This is because we cannot truly merge the account, but only transfer all information from an old to a new account. If you need this to be done, please fill out<SPAN> </SPAN><A title="this form." href="https://app.smartsheet.com/b/form/de0da1490513406a95b30c5ea09fe8ad" target="_blank" rel="noopener nofollow noreferrer">this form.</A></P> <H1 id="toc-hId--1963130196"><STRONG>Community Engagements and Rankings</STRONG></H1> <H2 id="toc-hId-653465356">Helpful Votes (Ratings)</H2> <H3 id="toc-hId--1024906388">What are helpful votes?</H3> <P>Helpful votes is a content rating system that lets you vote for the posts you think are the most useful or important. When you give Helpful votes to a post, you are giving a pat on the back to its author and letting other community members know that their post has been helpful to you. Your Helpful votes boosts the value of certain messages and enhances the reputation of their authors. Giving Helpful votes is as easy as a single click, but the impact of Helpful votes ripples across the community.</P> <P>The Helpful vote button and count can be found on all posts, documents, and videos. More information about helpful votes can be found<SPAN> </SPAN><A href="https://community.cisco.com/t5/community-help-documents/how-to-rate-or-mark-content-as-helpful-in-cisco-community/ta-p/3990448#toc-hId-585386747" target="_blank">here</A>.</P> <H3 id="toc-hId-1462606445">How do I give Helpful votes?</H3> <P>You can give Helpful votes to any posts in the community except your own. <SPAN>To cast a helpful vote just click on the Helpful Icon at the bottom of the post. You can learn in detail how mark a reply as helpful <A href="https://community.cisco.com/t5/community-help-documents/how-to-rate-or-mark-content-as-helpful-in-cisco-community/ta-p/3990448#toc-hId--1222067716" target="_blank">here</A>.</SPAN></P> <P><SPAN>You can also mark documents, videos, blogs, and events as helpful. Learn <A href="https://community.cisco.com/t5/community-help-documents/how-to-rate-or-mark-content-as-helpful-in-cisco-community/ta-p/3990448#toc-hId-1265445117" target="_blank">here</A>.</SPAN></P> <H3 id="toc-hId--344848018">How can I see who's given me Helpful votes?</H3> <P>Want to know who thinks a message is good? It's easy to find out which regular community members and community experts have given Helpful votes to a message. Helpful votes from community experts carry more weight than those from brand new members. Click<SPAN> </SPAN><A href="https://community.cisco.com/t5/community-help-documents/how-to-rate-or-mark-content-as-helpful-in-cisco-community/ta-p/3990448#toc-hId-1945503487" target="_blank">here</A><SPAN> </SPAN>to see the step-by-step process on how to see who gave you a helpful vote. </P> <H3 id="toc-hId-2142664815">What is the Top Helpful Votes Leaderboard?</H3> <P><SPAN>This leaderboard shows the community members with the highest amount Helpful votes in Cisco Community. You can get helpful votes for any of your posts like replies to questions or discussions, and your documents, videos, of blogs. Comments on documents videos, blogs or events can't be rated. Click here to access it <A title="Top Helpful Votes Leaderboard" href="http://top%20helpful%20votes%20leaderboard/" target="_blank" rel="noopener nofollow noreferrer">Top Helpful Votes Leaderboard</A>.</SPAN></P> <P><SPAN>You can read more details <A title="What is the Top Helpful Votes Leaderboard?" href="https://community.cisco.com/t5/community-help-documents/how-to-rate-or-mark-content-as-helpful-in-cisco-community/ta-p/3990448#toc-hId-1945503487" target="_blank">here</A>. </SPAN></P> <H3 id="toc-hId-335210352">How can I see which community members have receive the most Helpful votes?</H3> <P>To see the members with highest amount of helpful votes, you can access the<SPAN> </SPAN><A title="Most Helpful Leaderboard" href="https://community.cisco.com/t5/kudos/leaderboardpage" target="_blank">Most Helpful Leaderboard</A>. You can see more details<SPAN> </SPAN><A href="https://community.cisco.com/t5/community-help-documents/how-to-rate-or-mark-content-as-helpful-in-cisco-community/ta-p/3990448#toc-hId-1945503487" target="_blank">here</A>. </P> <H3 id="toc-hId--1472244111">Why can't I give helpful votes to some messages?</H3> <P>There are a few reasons why you might not be able to give Helpful votes to a post.</P> <UL> <LI>You've already given Helpful votes to this message (you can only give them once).</LI> <LI>You wrote the message (you can't give a Helpful vote to your own messages).</LI> <LI>Your community manager wants you to give Helpful votes only to a message that starts a thread and not to replies.</LI> <LI>Your community manager has turned Helpful votes off for a message or a forum.</LI> <LI>Your community manager has frozen Helpful votes for this message. You can still see how many Helpful votes the message has received, but you can't give it Helpful votes it any more.</LI> </UL> <H2 id="toc-hId-1584347944">Accepted Solutions</H2> <H3 id="toc-hId--94023800">What is an Accepted Solution?</H3> <P><SPAN>An Accepted Solutions is a way for you to choose the reply that best answers a question that you've posted. When you accept a solution, both the question and the solution get special icons and links that take you directly from the question to the answer. For more details read <A title="What is an Accepted Solution?" href="https://community.cisco.com/t5/community-help-documents/marking-discussion-replies-as-accepted-solutions/ta-p/3990451#toc-hId-585386771" target="_blank">here</A>.</SPAN></P> <H3 id="toc-hId--1901478263"><SPAN>How to mark Discussion Replies as Accepted Solution?</SPAN></H3> <P><SPAN>If you posted the question in the community, you will be able to "Access as Solution" the answers you get (also known as replies). All you need to do is to login, go to your post and read through the answers. At the end of each reply or answer you'll see </SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TylerLangston_14-1659363205785.png" style="width: 284px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/158717iA464EE3248E12F6F/image-dimensions/284x83?v=v2" width="284" height="83" role="button" title="TylerLangston_14-1659363205785.png" alt="TylerLangston_14-1659363205785.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/158717iA464EE3248E12F6F?v=v2" li-image-display-id="'158717iA464EE3248E12F6F'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span></P> <P> </P> <P><SPAN> button. Just click it. You can see the step-by-step process with screen shots <A title="How to mark Discussion Replies as Accepted Solution?" href="https://community.cisco.com/t5/community-help-documents/marking-discussion-replies-as-accepted-solutions/ta-p/3990451#toc-hId--1222067692" target="_blank">here</A>.</SPAN></P> <H3 id="toc-hId-586034570">How to get only Accepted Solutions when we search on the Community?</H3> <P><SPAN>When you search content on the community, you can filter for discussions that have been solved. To do this you just need to enter your search keywords in the search window and click filter "Type of Data", you will be able to select "Solved". Click <A title="How to get only Accepted Solutions when we search on the Community?" href="https://community.cisco.com/t5/community-help-documents/marking-discussion-replies-as-accepted-solutions/ta-p/3990451#toc-hId-1265445141" target="_blank">here</A> for step-by-step process.</SPAN></P> <H3 id="toc-hId--1221419893">What is the Top or Most Solutions Leaderboard?</H3> <P><SPAN>This leaderboard shows the community members with the highest amount accepted solutions in Cisco Community. Unlike helpful votes, you can get an accepted solution only on the replies you provide to discussions by the author of the discussion or the person that posted the question. For more details and step-by-step process to access the Most Solutions Leaderboard, click <A title="What is the Top or Most Solutions Leaderboard? " href="https://community.cisco.com/t5/community-help-documents/marking-discussion-replies-as-accepted-solutions/ta-p/3990451#toc-hId--542009322" target="_blank">here</A>. </SPAN></P> <H2 id="toc-hId-1137010221">Who are Top Community Contributors?</H2> <P>Cisco Community's top contributors are those community members that provide a very high number of responses to questions in the community and help others. They usually get their posts marked as Helpful or Accepted solutions and they tend to appear in the top of the leaderboards. You can locate them by going to the<SPAN> </SPAN><A title="Most Solutions Leaderboard" href="https://community.cisco.com/t5/solutions/acceptedsolutionsleaderboardpage/timerange/one_month/" target="_blank">Most Solutions</A><SPAN> </SPAN>or<SPAN> </SPAN><A title="Most Helpful leaderboard" href="https://community.cisco.com/t5/kudos/leaderboardpage" target="_blank">Most Helpful</A><SPAN> </SPAN>leaderboards. </P> <H2 id="toc-hId--670444242">What are the different Top Contributors programs?</H2> <P>There are four main top contributors programs in Cisco Community. Each of them highlights different members of the community. </P> <P><STRONG>Cisco Designated VIP</STRONG>: <SPAN>The Cisco Designated VIP program recognizes the top external individual contributors in Cisco's online communities, including Cisco Community, Cisco Learning Network (CLN) and the Cisco Developers Network (CDN). Cisco Designated VIPs are recognized by their peers for their expertise and tireless contributions, and their abundant participation is vital to community success. With this program, Cisco formally recognizes the positive, valuable influence our top individual members exert on the communities overall. They are given on an annual basis. For more details about this program click <A title="Cisco Designated VIP Program" href="https://community.cisco.com/t5/community-help-knowledge-base/becoming-a-cisco-designated-vip/ta-p/3111021" target="_blank">here</A></SPAN></P> <P><STRONG>Hall of Fame:</STRONG> <SPAN>As the premiere technical support community for Cisco customers and IT professionals, we recognize the importance of user participation. The Cisco Support Community Hall of Fame showcases an elite group of long-time contributors. Awardees have a badge placed next to their user name on the communities to announce their achievements. This is a live-long award. For more details about this program click <A title="Cisco Community Hall of Fame" href="https://community.cisco.com/t5/community-help-knowledge-base/becoming-a-cisco-hall-of-fame/ta-p/4974420#M157" target="_blank">here</A>. </SPAN></P> <P><STRONG>Spotlight Awards:</STRONG> <SPAN>The Community Spotlight Awards are designed to recognize and thank individuals who help make our communities the premier online destination for Cisco enthusiasts. They are given on a monthly basis. For more details about this program click <A title="Cisco Community Spotlight Awards" href="https://community.cisco.com/t5/community-help-knowledge-base/community-spotlight-awards/ta-p/4960459" target="_blank">here</A>. </SPAN></P> <P><STRONG>Events Top Contributors:</STRONG> <SPAN>This program recognizes Cisco Community experts that host technical events (Community Live Webinars, Ask Me Anything, Meet the Authors, and Support Talks.) With this program, Cisco recognizes the positive, valuable influence that our top experts exert on the communities. They are given on an annual basis. For more details about this program click <A title="Cisco Community Events Top Contributors" href="https://community.cisco.com/t5/custom/page/page-id/events-top-contributors" target="_self">here</A>. </SPAN></P> <H2 id="toc-hId-1817068591">How can I become a Cisco Designated VIP?</H2> <P><SPAN>Cisco Community managers select the Cisco Designated VIPs each year on the Cisco Community. The panel reviews community contributions from the previous 12 months. The nominees are then evaluated on technical knowledge, community influence, leadership, and the quantity and quality of the contributions. We have intentionally set a high bar for this reward. However, Cisco and the Cisco Community reserve the right to subjectively consider different levels of contribution for certain smaller communities. The Small Business Communities on Cisco Community also reserve the right to subjectively consider different contribution levels and make their awards accordingly. To learn more details about the Cisco Designated VIP program click <A title="Cisco Designated VIP Program" href="https://community.cisco.com/t5/community-help-documents/becoming-a-cisco-designated-vip/ta-p/3111021" target="_blank">here</A>. </SPAN></P> <H2 id="toc-hId-9614128"><SPAN>How can I nominate a community member for an Spotlight Award?</SPAN></H2> <P><SPAN>You are welcome to nominate community members that have helped you or others. To nominate just fill out this quick <A title="Cisco Community Spotlight Nomination form" href="https://forms.office.com/r/R1MWwZkg5i" target="_blank" rel="nofollow noopener noreferrer">form</A>. Takes a minute. </SPAN></P> <P><FONT size="5"><STRONG>Community Guidelines</STRONG></FONT></P> <P>The mission of the Cisco Community is to provide a peer-to-peer support channel Cisco customers, partners and potential customers in a professional and friendly environment. </P> <P>You are welcome to participate and collaborate in the Cisco Community by asking questions, replying to other member's questions, posting documents, videos and<SPAN> </SPAN><A href="https://headsetplus.com/blog/top-5-cisco-7900-8900-9900-ip-phone-compatible-corded-headsets/" target="_self" rel="nofollow noopener noreferrer">blogs related</A><SPAN> </SPAN>to Cisco Products, technologies and solutions as well as hosting or attending our events.</P> <P>We welcome everyone with an interest in the Cisco Community, as long as you observe these community rules:</P> <OL> <LI>Be Respectful.</LI> <LI>Be Relevant.</LI> <LI>Keep Your Word.</LI> <LI>Protect Privacy - Yours and Others.</LI> <LI>Remember, this is User-Generated Content.</LI> </OL> <P>Please read the<SPAN> </SPAN><A title="Cisco Community Guidelines" href="https://community.cisco.com/t5/community-help-documents/community-guidelines/ta-p/3326994" target="_blank">Community Guidelines full document</A>.</P> <P>By using these forums you agree to follow these rules as well as the full<SPAN> </SPAN><A href="https://supportforums.cisco.com/t5/support-community-help/cisco-support-community-acceptable-use-agreement/ta-p/3116553" target="_blank" rel="nofollow noopener noreferrer">Terms of Service</A> for the Cisco Community. We thank you, and your fellow community members thank you.</P> <H2 id="toc-hId--1797840335"><STRONG><FONT size="5">Community Terms of Use</FONT></STRONG></H2> <P>By using these forums you agree to follow these rules as well as the full<SPAN> </SPAN><A href="https://supportforums.cisco.com/t5/support-community-help/cisco-support-community-acceptable-use-agreement/ta-p/3116553" target="_blank" rel="nofollow noopener noreferrer">Terms of Service</A> for the Cisco Community. We thank you, and your fellow community members thank you.</P> <H1 id="toc-hId-1258751720"><STRONG>What broswers are supported?</STRONG></H1> <P>For a consistent and reliable experience we recommend using the latest releases of the following browsers (with JavaScript enabled, and not inclusive of any backward-compatibility modes):</P> <P><STRONG>Desktop Platforms</STRONG></P> <UL> <LI>Chrome</LI> <LI>Internet Explorer 11</LI> <LI>Firefox</LI> <LI>Microsoft Edge</LI> <LI>Safari</LI> </UL> <P><STRONG>Mobile Platforms</STRONG></P> <P>If you are using Lithium Responsive, you must use a current version of one of these mobile browsers:</P> <UL> <LI>Safari on iOS</LI> <LI>Chrome on Android</LI> <LI>Mobile v1 browser support</LI> </UL> <P>If you are using Mobile v1, we recommend a current version of one of the following (with JavaScript enabled):</P> <UL> <LI>Safari on iOS</LI> <LI>Android browser on Android</LI> <LI>Opera Mini</LI> <LI>BlackBerry Browser</LI> </UL> <H1 id="toc-hId--548702743"><STRONG>Social Media </STRONG></H1> <H2 id="toc-hId-2067892809">How Does Social Media Work with the Community?</H2> <P>The Cisco Community has the following social media channels:</P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><A href="https://www.linkedin.com/showcase/cisco-community" target="_blank" rel="noopener nofollow noreferrer">Cisco Community on LinkedIn</A><SPAN data-contrast="auto"> </SPAN><SPAN data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><A href="https://twitter.com/ciscocommunity" target="_blank" rel="nofollow noopener noreferrer">Cisco Community on X</A><SPAN data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><A href="https://www.facebook.com/CiscoCommunity/" target="_blank" rel="noopener nofollow noreferrer">Cisco Community on Facebook</A><SPAN data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><A href="https://www.instagram.com/cisco_community/" target="_blank" rel="noopener nofollow noreferrer">Cisco Community on Instagram</A><SPAN data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"><A href="https://www.youtube.com/@CiscoCommunity" target="_blank" rel="noopener nofollow noreferrer">Cisco Community on YouTube</A><SPAN data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </SPAN></LI> </UL> <P>You can also review other Cisco’s local social media channels for further information in a particular language or topic</P> <P><STRONG>Spanish:</STRONG></P> <UL> <LI>Facebook:<SPAN> </SPAN><A href="https://www.facebook.com/CiscoLatinoamerica" target="_blank" rel="noopener nofollow noreferrer">https://www.facebook.com/CiscoLatinoamerica</A></LI> <LI>X:<SPAN> </SPAN><A href="https://twitter.com/Cisco_LA" target="_blank" rel="noopener nofollow noreferrer">https://twitter.com/Cisco_LA</A></LI> <LI>YouTube:<SPAN> </SPAN><A href="https://www.youtube.com/playlist?list=PLFuOESqSTxEtAVZce6gPQE8-6nWZYu5KH" target="_blank" rel="noopener nofollow noreferrer">https://www.youtube.com/playlist?list=PLFuOESqSTxEtAVZce6gPQE8-6nWZYu5KH</A></LI> <LI>Instagram:<SPAN> </SPAN><A href="https://www.instagram.com/ciscolatinoamerica/?hl=en" target="_blank" rel="noopener nofollow noreferrer">https://www.instagram.com/ciscolatinoamerica/?hl=en</A></LI> </UL> <P><STRONG>Portuguese</STRONG></P> <UL> <LI>Facebook:<SPAN> </SPAN><A href="https://www.facebook.com/CiscoDoBrasil" target="_blank" rel="noopener nofollow noreferrer">https://www.facebook.com/CiscoDoBrasil</A></LI> <LI>YouTube:<SPAN> </SPAN><A href="https://www.youtube.com/playlist?list=PLFuOESqSTxEuQm-6RzdIqyRuF-ZPpsOXI" target="_blank" rel="noopener nofollow noreferrer">https://www.youtube.com/playlist?list=PLFuOESqSTxEuQm-6RzdIqyRuF-ZPpsOXI</A></LI> <LI>Instagram:<SPAN> </SPAN><A href="https://www.instagram.com/ciscodobrasil/" target="_blank" rel="noopener nofollow noreferrer">https://www.instagram.com/ciscodobrasil/</A></LI> </UL> <P><STRONG>French</STRONG></P> <UL> <LI>Facebook:<SPAN> </SPAN><A href="https://www.facebook.com/CiscoCanada/" target="_blank" rel="noopener nofollow noreferrer">https://www.facebook.com/CiscoCanada/</A><SPAN> </SPAN>and</LI> <LI>X:<SPAN> </SPAN><A href="https://twitter.com/CiscoFrance" target="_blank" rel="noopener nofollow noreferrer">https://twitter.com/CiscoFrance</A><SPAN> </SPAN>and<SPAN> </SPAN><A href="https://twitter.com/CiscoCanada" target="_blank" rel="noopener nofollow noreferrer">https://twitter.com/CiscoCanada</A></LI> <LI>LinkedIn:<SPAN> </SPAN><A href="https://fr-fr.facebook.com/CiscoFrance/?rf=105652939468708" target="_blank" rel="noopener nofollow noreferrer">https://fr-fr.facebook.com/CiscoFrance/?rf=105652939468708</A></LI> <LI>YouTube:<SPAN> </SPAN><A href="https://www.youtube.com/playlist?list=PLFuOESqSTxEtFNSDBjNEW1uZMVekGO9iR" target="_blank" rel="noopener nofollow noreferrer">https://www.youtube.com/playlist?list=PLFuOESqSTxEtFNSDBjNEW1uZMVekGO9iR</A><SPAN> </SPAN> </LI> </UL> <P><STRONG>Japanese</STRONG></P> <UL> <LI>Facebook:</LI> <LI><SPAN>X: </SPAN><A href="https://twitter.com/CiscoCertJapan" target="_blank" rel="noopener nofollow noreferrer">https://twitter.com/CiscoCertJapan</A></LI> <LI>YouTube:<SPAN> </SPAN><A href="https://www.youtube.com/channel/UC7ldHlkf4aOES2D_KyecOlQ" target="_blank" rel="noopener nofollow noreferrer">https://www.youtube.com/channel/UC7ldHlkf4aOES2D_KyecOlQ</A></LI> </UL> <P><STRONG>Chinese</STRONG></P> <UL> <LI>Weibo:<SPAN> </SPAN><A href="https://widget.weibo.com/relationship/followbutton.php?btn=red&style=1&uid=3513092234&width=67&height=24&language=zh_cn#" target="_blank" rel="noopener nofollow noreferrer">https://widget.weibo.com/relationship/followbutton.php?btn=red&style=1&uid=3513092234&width=67&height=24&language=zh_cn#</A></LI> </UL> <P><STRONG>Korean</STRONG></P> <UL> <LI>Facebook:<SPAN> </SPAN><A href="https://www.facebook.com/ciscokorea" target="_blank" rel="noopener nofollow noreferrer">https://www.facebook.com/ciscokorea</A> </LI> <LI>X:<SPAN> </SPAN><A href="https://twitter.com/CiscoCanada" target="_blank" rel="noopener nofollow noreferrer">https://x.com/CiscoKR</A></LI> <LI>YouTube:<SPAN> </SPAN><A href="https://www.youtube.com/user/ciscokorea" target="_blank" rel="noopener nofollow noreferrer">https://www.youtube.com/user/ciscokorea</A> </LI> </UL> <H2 id="toc-hId-260438346"> </H2> <H2 id="toc-hId--1547016117">How Do I Share Content from the Community via Social Media?</H2> <P>At the bottom on every page on the Cisco Community, you can find social media icons that can be used to share out content across the different channels, such as: Facebook, YouTube, LinkedIn, Twitter and Instagram.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TylerLangston_15-1659363205785.png" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/158720iDD8A70D63891367B/image-size/medium?v=v2&px=400" role="button" title="TylerLangston_15-1659363205785.png" alt="TylerLangston_15-1659363205785.png" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/158720iDD8A70D63891367B?v=v2" li-image-display-id="'158720iDD8A70D63891367B'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span></P> <P> </P> <H2 id="toc-hId-940496716">What is RSS and How Do I Use It?</H2> <P>RSS stands for "Really Simple Syndication." It is a way for you to get the latest content from this community, along with many other sites that you visit, all in one place. With an RSS feed reader, you subscribe to web sites, and those sites feed you new content so you can stay up to date.</P> <P>To use RSS in the Cisco Community, you need to have a feed reader app or extension in your preferred browser, Google, Firefox, Microsoft Edge, Opera, Sarafi or other. There are many free options. Once you have your feed reader set up, you can find RSS feeds in the community by going to a board, blog, thread, or message and selecting Subscribe to RSS Feed from the options menu. There you will see a preview of the feed. Most RSS readers give you a button to click at this point. After you click it, the RSS feed appears in your reader as well as new content from that section of the community whenever it becomes available.</P> <P>You can find the steps to enable RSS feed Reader on a Browser<SPAN> </SPAN><A href="https://community.cisco.com/t5/private-documents/steps-to-enable-rss-feed-reader-in-the-cisco-community/ta-p/4321239" target="_blank">here</A>.</P> <H1 id="toc-hId--996040466">Acclaim - Certification Badges</H1> <H2 id="toc-hId-1620555086">Which Cisco Certification Acclaim Digital Badges are Available?</H2> <P>Valid Associate, Professional and Expert certifications digital badges are currently available.</P> <H2 id="toc-hId--186899377">Is there a CCENT Badge Available, as I have Passed the ICND1 Exam?</H2> <P><SPAN>Unfortunately, at this time, we are only displaying Associate, Professional and Expert certifications.</SPAN></P> <H2 id="toc-hId--1994353840"><SPAN>How Do I Add My Earned Acclaim Digital Badge to my Cisco Community Profile?</SPAN></H2> <P><SPAN>In order for this process to work successfully, the email address registered to your Acclaim account must match the email address on your Cisco Community profile. When you earn a new digital badge, please allow up to 24 hours for it to appear on your Cisco Community profile.</SPAN></P> <H2 id="toc-hId-1191320934"><SPAN>How Can I Display my Acclaim Digital Badge?</SPAN></H2> <P><SPAN><STRONG>Step 1:</STRONG> In your user profile, you can view a "Certifications Component" that displays all of the Acclaim Certification badges.</SPAN></P> <P><SPAN><BR /><STRONG>Step 2: </STRONG>Once your registered Email-Id Acclaim is matched with your Cisco Community profile, click on the "Fetch Your Certifications" from Acclaim within the "Certifications Component."</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TylerLangston_16-1659363205785.jpeg" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/158722iB1A15945E4940163/image-size/medium?v=v2&px=400" role="button" title="TylerLangston_16-1659363205785.jpeg" alt="TylerLangston_16-1659363205785.jpeg" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/158722iB1A15945E4940163?v=v2" li-image-display-id="'158722iB1A15945E4940163'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span></P> <P> </P> <P> </P> <P><STRONG>Step 3:</STRONG><SPAN> Once all of the certifications are displayed in your Cisco Community profile, you can select two certification badges to display at the "content level" and on the "hover card." Any remaining earned certification badges will be featured within your user profile.</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TylerLangston_17-1659363205786.jpeg" style="width: 400px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/158723i87E1174369574A4F/image-size/medium?v=v2&px=400" role="button" title="TylerLangston_17-1659363205786.jpeg" alt="TylerLangston_17-1659363205786.jpeg" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/158723i87E1174369574A4F?v=v2" li-image-display-id="'158723i87E1174369574A4F'" li-message-uid="'4662356'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span></P> <P> </P> <H2 id="toc-hId--616133529"><SPAN>My Acclaim Digital Badge Has Disappeared From My Cisco Community Profile, What Can I Do? </SPAN></H2> <P><SPAN>Please check your <A href="https://www.youracclaim.com/" target="_blank" rel="noopener nofollow noreferrer">Acclaim account</A> and/or contact <A href="https://support.youracclaim.com/hc/en-us" target="_blank" rel="noopener nofollow noreferrer">Acclaim customer service</A> for the status of your digital badge. If your digital badge has expired or has been revoked, you will receive a direct email communication from Acclaim.</SPAN></P> <P><SPAN><BR />For further information, you can always contact us on: community-feedback@external.cisco.com.</SPAN></P> <H2 id="toc-hId-1871379304"><SPAN>I Have More Than One Acclaim Digital Badge: Can I Display Them All at the Content Level?</SPAN></H2> <P><SPAN>You can select two certification digital badges to display at the content level, discussion level and hover card. However, all of the certification badges you have earned are featured within your user profile.</SPAN></P> <H2 id="toc-hId-63924841"><SPAN>Where Can I Find More Information about Acclaim Digital Badges?</SPAN></H2> <P><SPAN>For more information about Acclaim digital badges, please visit your Acclaim account.</SPAN></P> <H1 id="toc-hId--1872612341"><FONT size="5"><STRONG>General Data Protection Regulation (GDPR)</STRONG></FONT></H1> <H2 id="toc-hId-743983211"><FONT size="5">What is GDPR (General Data Protection Regulation)?</FONT></H2> <P>GDPR stands for General Data Protection Regulation. GDPR went into effect on May 25, 2018 and is a regulation by which the European Parliament, the Council of the European Union, and the European Commission intend to strengthen data protection for all individuals in the European Union.</P> <H2 id="toc-hId--1063471252"><FONT size="5">What is the "Close Account" feature?</FONT></H2> <P>The primary mode of user data delete is assumed to be initiated by the Data Controller using the Delete API. However, as an additional option, Khoros also offers the “Close Account” feature to Community end-users.<SPAN> </SPAN><U>This will be a configurable option</U><SPAN> </SPAN>and will mimic the functionality of the Delete API as far as the data deletes are concerned. The user will be signed out as soon as the account is deleted.</P> <P>Deletion clears all PII (Personally Identifiable Information) fields in the Community. All anonymous users will have the same name and avatar on the Community to be indistinguishable.</P> <P><EM>PLEASE NOTE: As a Data Processor/Service Provider, Khoros is only permitted to follow the instructions of the Data Controller/business. So, availability of a feature to the end-user will be dependent on the Data Controller/business (brand) enabling it.</EM></P> <H2 id="toc-hId-1424041581"><FONT size="5">Is it Possible to Partially Delete PII (Personally Identifiable Information)?</FONT></H2> <P>Yes, it will be possible to partially delete PII (Personally Identifiable Information) data. In other words, users will be able to delete one or more of the identified PII fields selectively.</P> <P>An exception to this functionality is the inability to delete the Name and Gender fields received from Facebook. Khoros does not plan to provide for the deletion of these fields, as Facebook controls the data. If a user wants to remove this data, the right approach would be to disconnect the user’s Facebook account from the Community account. When a user disconnects the Facebook account, Khoros will purge the Facebook-related data from the Community.</P> <H2 id="toc-hId--383412882"><FONT size="5">Will the Delete Action Also Remove Posts, Replies, Kudos, etc.?</FONT></H2> <P>No. A user's contribution (posts, comments) and engagement (kudos, accepted solutions) will be retained. They will be disassociated from the original user and associated the username that the community admin entered under Community Admin > Users > Profile Defaults ("Anonymous" is the default username value). This user will have a standard username and a default avatar to distinguish it from other users.</P> <H2 id="toc-hId-2104099951"><FONT size="5">Will PII (Personally Identifiable Information) data in posts, replies, etc., be removed?</FONT></H2> <P>No. Users are advised not to share any personal data in posts or attachments, and the Community moderation policy is expected to enforce this. The user delete option will not systematically auto-clean any personal data inadvertently included in posts, attachments, messages, etc. This will fall under the purview of community moderation.</P> <H2 id="toc-hId-994807429"><FONT size="5">What is the SLA for User Deletes?</FONT></H2> <P>The SLA for User Delete is 30 days.</P> <H2 id="toc-hId--812647034"><FONT size="5">Can I Recover My Community Account if I Change My Mind?</FONT></H2> <P>No, the deletion is permanent. If users want to rejoin the Community, they will need to sign up again.</P> <H2 id="toc-hId-1674865799"><FONT size="5">What if I Want to Use the Same Username Again?</FONT></H2> <P>If available, the user might be able to use the same user name in the Community. However, it will be treated as a new account with no association to the previous user.</P> <H2 id="toc-hId--132588664"><FONT size="5">How Can I Retrieve Personal Information Prior to Deletion?</FONT></H2> <P>How to retrieve your personal information prior to deletion:</P> <P> </P> <P class="lia-indent-padding-left-30px">1. Sign in to Community.</P> <P class="lia-indent-padding-left-30px">2. Open the user menu and click "My Settings"</P> <P class="lia-indent-padding-left-30px">3. Go to Personal > Personal Information</P> <P class="lia-indent-padding-left-30px">4. Scroll to the bottom of the page and click one or both of the download links:</P> <P> </P> <P><EM>Please Note: Your file is downloaded to your desktop as a machine-readable .json file. You can open *.json file in Notepad or paste the content in following link for better readability.</EM></P> <H2 id="toc-hId--1940043127"><FONT size="5">How Can I Delete Device Identifiers From My Account?</FONT></H2> <P>When GDPR is enabled on your community, members can opt to delete device-related information from their account, specifically the IP addresses which have been used by this account and the mobile device associated with the account.</P> <P>To delete personal device information from your community account:</P> <P> </P> <OL> <LI>Sign in to the community.</LI> <LI>Open the user menu and click My Settings.</LI> <LI>Go to Personal > Personal Information.</LI> <LI>Scroll to the Device Identifiers section.</LI> <LI>To delete the IP addresses used by this account, click Delete next to the list of IP addresses.</LI> <LI>To delete the mobile device associated with this account, click Delete next to the Mobile Device name.</LI> </OL> <P><EM>Please Note: If you delete your Device ID, you will no longer receive notifications from the community app to your mobile device. Notifications will be restored the next time you sign in to the community app.</EM></P> </DIV> </div> </div> </div> <div id="labelsWithEvent" class="LabelsForArticle lia-component-labels lia-component-message-view-widget-labels-with-event"> <span aria-level="5" role="heading" class="article-labels-title"> Labels: </span> <div class="LabelsList"> <ul role="list" id="list_0" class="lia-list-standard-inline"> <li class="label"> <a class="label-link lia-link-navigation lia-custom-event" id="link_9" href="/t5/community-help-knowledge-base/tkb-p/docs-community-help/label-name/community%20help?labels=community+help">Community Help<wbr /></a> </li> </ul> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-footer"> <div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-left lia-quilt-column-message-footer-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div data-lia-kudos-id="4662356" id="kudosButtonV2" class="KudosButton 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class="lia-button-image-kudos-give"> <a onclick="return LITHIUM.EarlyEventCapture(this, 'click', true)" class="lia-link-navigation kudos-link lia-link-ticket-post-action" role="button" data-lia-kudos-entity-uid="4662356" aria-label="Click to vote this post as helpful." title="Click to vote this post as helpful." data-lia-action-token="XeVQky6m6HjQTGjkElFLPPrG_WuCjHEmnsfGCM2Hz_8." rel="nofollow" id="kudoEntity" href="https://community.cisco.com/t5/tkb/v2_4/articlepage.kudosbuttonv2.kudoentity:kudoentity/kudosable-gid/4662356?t:ac=blog-id/docs-community-help/article-id/149/redirect_from_archived_page/true&t:cp=kudos/contributions/tapletcontributionspage"> </a> </div> </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-right lia-quilt-column-message-footer-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="footer-top"> <div class="lia-button-group lia-component-comment-button lia-component-message-view-widget-comment-button"> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-moderation"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-moderation-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single lia-mark-empty"> </div> </div> </div> </div> </div> </div> <a name="comments"> </a> <div class="lia-panel lia-panel-section"> <div class="lia-decoration-border"> <div class="lia-decoration-border-top"><div> </div></div> <div class="lia-decoration-border-content"> <div> <div class="lia-panel-heading-bar-wrapper"> <div class="lia-panel-heading-bar"> <span aria-level="3" role="heading" class="lia-panel-heading-bar-title"> <span class="lia-tkb-article-sub-section-header lia-discussion-page-sub-section-header"> Comments </span> </span> </div> </div> <div class="lia-panel-content-wrapper"> <div class="lia-panel-content"> <div class="CommentList"> <div data-lia-message-uid="5134015" id="messageview" class="lia-panel-message message-uid-5134015"> <div data-lia-message-uid="5134015" class="lia-message-view-wrapper lia-js-data-messageUid-5134015 lia-component-forums-widget-message-view-two" id="messageView2_1"> <span id="U5134015"> </span> <span id="M226"> </span> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_2"></div> </div> <div class="MessageView lia-message-view-tkb-reply-message lia-message-view-display lia-row-standard-unread lia-thread-reply"> <span class="lia-message-state-indicator"></span> <div class="lia-quilt lia-quilt-tkb-reply-message lia-quilt-layout-custom-message"> <div class="lia-quilt-row lia-quilt-row-message-header-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-top-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-main-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-bottom"> <div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-left lia-quilt-column-message-header-bottom-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-author-avatar"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar lia-component-message-view-widget-author-avatar"> <img class="lia-user-avatar-profile" title="santanu-m" alt="santanu-m" id="imagedisplay_0" src="/t5/image/serverpage/avatar-name/default_icon/avatar-theme/candy/avatar-collection/Cisco_Default/avatar-display-size/profile/version/2?xdesc=1.0"/> </div> </div> <div class="lia-message-author-with-avatar"> <span class="user-badges-list"> <img class="lia-user-rank-icon lia-user-rank-icon-left lia-user-featured-badge" id="display_1745832_badges" src=""> </span> <span class='UserName lia-user-name lia-user-rank-Level-1 lia-component-message-view-widget-author-username'> <a class='lia-link-navigation lia-page-link lia-user-name-link' style='' target='_self' aria-label='View Profile of santanu-m' itemprop='url' id='link_11' href='https://community.cisco.com/t5/user/viewprofilepage/user-id/1745832'><span class=''>santanu-m</span></a> <img class='lia-user-rank-icon lia-user-rank-icon-right' title='Level 1' alt='Level 1' id='display_9' src='/html/@C30C6746B0733E82D2E482CEEE4B196A/rank_icons/rank-1.png'/> </span> <div class="lia-message-author-rank lia-component-author-rank lia-component-message-view-widget-author-rank"> Level 1 </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-message-header-bottom-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-menu-navigation-wrapper lia-js-hidden lia-menu-action lia-component-message-view-widget-action-menu" id="actionMenuDropDown_1"> <div class="lia-menu-navigation"> <div class="dropdown-default-item"><a title="Show option menu" class="lia-js-menu-opener default-menu-option lia-js-click-menu lia-link-navigation" aria-expanded="false" role="button" aria-label="Show comment option menu" id="dropDownLink_1" href="#"></a> <div class="dropdown-positioning"> <div class="dropdown-positioning-static"> <ul aria-label="Dropdown menu items" role="list" id="dropdownmenuitems_1" class="lia-menu-dropdown-items"> <li role="listitem"><span class="lia-link-navigation mark-message-read lia-link-disabled lia-component-forums-action-mark-message-read" aria-disabled="true" id="markMessageRead">Mark as Read</span></li> <li role="listitem"><span class="lia-link-navigation mark-message-unread lia-link-disabled lia-component-forums-action-mark-message-unread" aria-disabled="true" id="markMessageUnread">Mark as New</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><span class="lia-link-navigation addMessageUserBookmark lia-link-disabled lia-component-subscriptions-action-add-message-user-bookmark" aria-disabled="true" id="addMessageUserBookmark">Bookmark</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation highlight-message lia-component-forums-action-highlight-message" id="highlightMessage" href="/t5/community-help-knowledge-base/community-help/tac-p/5134015/highlight/true#M226">Permalink</a></li> <li role="listitem"><a class="lia-link-navigation print-message lia-component-forums-action-print-message" rel="nofollow" id="printMessage" href="/t5/tkb/articleprintpage/tkb-id/docs-community-help/article-id/149/comment-id/226">Print</a></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation report-abuse-link lia-component-forums-action-report-abuse" rel="nofollow" id="reportAbuse_1" href="/t5/notifications/notifymoderatorpage/message-uid/5134015">Report Inappropriate Content</a></li> </ul> </div> </div> </div> </div> </div> <div title="Posted on" class="lia-message-post-date lia-component-post-date lia-component-message-view-widget-post-date"> <span class="DateTime"> <span class="local-date">06-20-2024</span> <span class="local-time">04:33 AM</span> </span> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-message-body-wrapper lia-component-message-view-widget-body"> <div itemprop="text" id="bodyDisplay_0" class="lia-message-body"> <div class="lia-message-body-content"> <P> My company used to work with Cisco products before not directly, with other cisco product resellers. Now, I would like to work directly with Cisco website.</P><P>First my company have regular customer which use cisco SFP modules, switches, routers.</P><P>Target customer: Joint Stock Company "Republican Center for Space Communications", Government organizations</P><P>We have upcoming project for February</P><P>Product: Cisco - C9200L-24T-4G-E switch(20 pieces) </P><P>Now, what we my company need is LETTER OF AUTHORIZATION to sell this product( the customer requires it in order confirm that the product original Cisco product)!</P><P>Our concern:</P><P>Is there any way to get Letter Of Authorization for this product? </P> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-footer"> <div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-left lia-quilt-column-message-footer-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left lia-mark-empty"> </div> </div><div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-right lia-quilt-column-message-footer-right lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-moderation"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-moderation-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single lia-mark-empty"> </div> </div> </div> </div> </div> </div> <div class="lia-progress lia-js-hidden" id="progressBar"> <div class="lia-progress-indeterminate"></div> </div> </div> <div data-lia-message-uid="5144805" id="messageview_0" class="lia-panel-message message-uid-5144805"> <div data-lia-message-uid="5144805" class="lia-message-view-wrapper lia-js-data-messageUid-5144805 lia-component-forums-widget-message-view-two" id="messageView2_1_0"> <span id="U5144805"> </span> <span id="M240"> </span> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_3"></div> </div> <div class="MessageView lia-message-view-tkb-reply-message lia-message-view-display lia-row-standard-unread lia-thread-reply"> <span class="lia-message-state-indicator"></span> <div class="lia-quilt lia-quilt-tkb-reply-message lia-quilt-layout-custom-message"> <div class="lia-quilt-row lia-quilt-row-message-header-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-top-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-main-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-bottom"> <div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-left lia-quilt-column-message-header-bottom-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-author-avatar"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar lia-component-message-view-widget-author-avatar"> <img class="lia-user-avatar-profile" title="vaneetkumarc" alt="vaneetkumarc" id="imagedisplay_1" src="/t5/image/serverpage/avatar-name/default_icon/avatar-theme/candy/avatar-collection/Cisco_Default/avatar-display-size/profile/version/2?xdesc=1.0"/> </div> </div> <div class="lia-message-author-with-avatar"> <span class="user-badges-list"> <img class="lia-user-rank-icon lia-user-rank-icon-left lia-user-featured-badge" id="display_1756538_badges" src=""> </span> <span class='UserName lia-user-name lia-user-rank-Level-1 lia-component-message-view-widget-author-username'> <a class='lia-link-navigation lia-page-link lia-user-name-link' style='' target='_self' aria-label='View Profile of vaneetkumarc' itemprop='url' id='link_12' href='https://community.cisco.com/t5/user/viewprofilepage/user-id/1756538'><span class=''>vaneetkumarc</span></a> <img class='lia-user-rank-icon lia-user-rank-icon-right' title='Level 1' alt='Level 1' id='display_10' src='/html/@C30C6746B0733E82D2E482CEEE4B196A/rank_icons/rank-1.png'/> </span> <div class="lia-message-author-rank lia-component-author-rank lia-component-message-view-widget-author-rank"> Level 1 </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-message-header-bottom-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-menu-navigation-wrapper lia-js-hidden lia-menu-action lia-component-message-view-widget-action-menu" id="actionMenuDropDown_2"> <div class="lia-menu-navigation"> <div class="dropdown-default-item"><a title="Show option menu" class="lia-js-menu-opener default-menu-option lia-js-click-menu lia-link-navigation" aria-expanded="false" role="button" aria-label="Show comment option menu" id="dropDownLink_2" href="#"></a> <div class="dropdown-positioning"> <div class="dropdown-positioning-static"> <ul aria-label="Dropdown menu items" role="list" id="dropdownmenuitems_2" class="lia-menu-dropdown-items"> <li role="listitem"><span class="lia-link-navigation mark-message-read lia-link-disabled lia-component-forums-action-mark-message-read" aria-disabled="true" id="markMessageRead_0">Mark as Read</span></li> <li role="listitem"><span class="lia-link-navigation mark-message-unread lia-link-disabled lia-component-forums-action-mark-message-unread" aria-disabled="true" id="markMessageUnread_0">Mark as New</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><span class="lia-link-navigation addMessageUserBookmark lia-link-disabled lia-component-subscriptions-action-add-message-user-bookmark" aria-disabled="true" id="addMessageUserBookmark_0">Bookmark</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation highlight-message lia-component-forums-action-highlight-message" id="highlightMessage_0" href="/t5/community-help-knowledge-base/community-help/tac-p/5144805/highlight/true#M240">Permalink</a></li> <li role="listitem"><a class="lia-link-navigation print-message lia-component-forums-action-print-message" rel="nofollow" id="printMessage_0" href="/t5/tkb/articleprintpage/tkb-id/docs-community-help/article-id/149/comment-id/240">Print</a></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation report-abuse-link lia-component-forums-action-report-abuse" rel="nofollow" id="reportAbuse_2" href="/t5/notifications/notifymoderatorpage/message-uid/5144805">Report Inappropriate Content</a></li> </ul> </div> </div> </div> </div> </div> <div title="Posted on" class="lia-message-post-date lia-component-post-date lia-component-message-view-widget-post-date"> <span class="DateTime"> <span class="local-date">07-15-2024</span> <span class="local-time">12:17 AM</span> </span> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-message-body-wrapper lia-component-message-view-widget-body"> <div itemprop="text" id="bodyDisplay_1" class="lia-message-body"> <div class="lia-message-body-content"> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cisco c9120 axi-d error.jpg" style="width: 668px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/223436i7D3D0F7BBD809A30/image-dimensions/668x759?v=v2" width="668" height="759" role="button" title="cisco c9120 axi-d error.jpg" alt="cisco c9120 axi-d error.jpg" li-image-url="https://community.cisco.com/t5/image/serverpage/image-id/223436i7D3D0F7BBD809A30?v=v2" li-image-display-id="'223436i7D3D0F7BBD809A30'" li-message-uid="'5144805'" li-messages-message-image="true" li-bindable="" class="lia-media-image" tabindex="0" li-bypass-lightbox-when-linked="true" li-use-hover-links="false" /></span></P><P> </P><P>can you help about this matter after reset we got this issue</P><P> </P> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-footer"> <div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-left lia-quilt-column-message-footer-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left lia-mark-empty"> </div> </div><div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-right lia-quilt-column-message-footer-right lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-moderation"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-moderation-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single lia-mark-empty"> </div> </div> </div> </div> </div> </div> <div class="lia-progress lia-js-hidden" id="progressBar_0"> <div class="lia-progress-indeterminate"></div> </div> </div> <div data-lia-message-uid="5171200" id="messageview_1" class="lia-panel-message message-uid-5171200"> <div data-lia-message-uid="5171200" class="lia-message-view-wrapper lia-js-data-messageUid-5171200 lia-component-forums-widget-message-view-two" id="messageView2_1_1"> <span id="U5171200"> </span> <span id="M263"> </span> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_4"></div> </div> <div class="MessageView lia-message-view-tkb-reply-message lia-message-view-display lia-row-standard-unread lia-thread-reply"> <span class="lia-message-state-indicator"></span> <div class="lia-quilt lia-quilt-tkb-reply-message lia-quilt-layout-custom-message"> <div class="lia-quilt-row lia-quilt-row-message-header-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-top-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-main-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-bottom"> <div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-left lia-quilt-column-message-header-bottom-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-author-avatar"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar lia-component-message-view-widget-author-avatar"> <img class="lia-user-avatar-profile" title="Matthew Unzen" alt="Matthew Unzen" id="imagedisplay_2" src="/t5/image/serverpage/image-id/35382iF41B932B67F77EA8/image-dimensions/150x150/image-coordinates/30%2C0%2C208%2C178/constrain-image/false?v=v2"/> </div> </div> <div class="lia-message-author-with-avatar"> <span class="user-badges-list"> <img class="lia-user-rank-icon lia-user-rank-icon-left lia-user-featured-badge" id="display_858176_badges" src=""> </span> <span class='UserName lia-user-name lia-user-rank-Level-1 lia-component-message-view-widget-author-username'> <a class='lia-link-navigation lia-page-link lia-user-name-link' style='' target='_self' aria-label='View Profile of Matthew Unzen' itemprop='url' id='link_13' href='https://community.cisco.com/t5/user/viewprofilepage/user-id/858176'><span class=''>Matthew Unzen</span></a> <img class='lia-user-rank-icon lia-user-rank-icon-right' title='Level 1' alt='Level 1' id='display_11' src='/html/@C30C6746B0733E82D2E482CEEE4B196A/rank_icons/rank-1.png'/> </span> <div class="lia-message-author-rank lia-component-author-rank lia-component-message-view-widget-author-rank"> Level 1 </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-message-header-bottom-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-menu-navigation-wrapper lia-js-hidden lia-menu-action lia-component-message-view-widget-action-menu" id="actionMenuDropDown_3"> <div class="lia-menu-navigation"> <div class="dropdown-default-item"><a title="Show option menu" class="lia-js-menu-opener default-menu-option lia-js-click-menu lia-link-navigation" aria-expanded="false" role="button" aria-label="Show comment option menu" id="dropDownLink_3" href="#"></a> <div class="dropdown-positioning"> <div class="dropdown-positioning-static"> <ul aria-label="Dropdown menu items" role="list" id="dropdownmenuitems_3" class="lia-menu-dropdown-items"> <li role="listitem"><span class="lia-link-navigation mark-message-read lia-link-disabled lia-component-forums-action-mark-message-read" aria-disabled="true" id="markMessageRead_1">Mark as Read</span></li> <li role="listitem"><span class="lia-link-navigation mark-message-unread lia-link-disabled lia-component-forums-action-mark-message-unread" aria-disabled="true" id="markMessageUnread_1">Mark as New</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><span class="lia-link-navigation addMessageUserBookmark lia-link-disabled lia-component-subscriptions-action-add-message-user-bookmark" aria-disabled="true" id="addMessageUserBookmark_1">Bookmark</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation highlight-message lia-component-forums-action-highlight-message" id="highlightMessage_1" href="/t5/community-help-knowledge-base/community-help/tac-p/5171200/highlight/true#M263">Permalink</a></li> <li role="listitem"><a class="lia-link-navigation print-message lia-component-forums-action-print-message" rel="nofollow" id="printMessage_1" href="/t5/tkb/articleprintpage/tkb-id/docs-community-help/article-id/149/comment-id/263">Print</a></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation report-abuse-link lia-component-forums-action-report-abuse" rel="nofollow" id="reportAbuse_3" href="/t5/notifications/notifymoderatorpage/message-uid/5171200">Report Inappropriate Content</a></li> </ul> </div> </div> </div> </div> </div> <div title="Posted on" class="lia-message-post-date lia-component-post-date lia-component-message-view-widget-post-date"> <span class="DateTime"> <span class="local-date">09-04-2024</span> <span class="local-time">11:57 AM</span> </span> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-message-body-wrapper lia-component-message-view-widget-body"> <div itemprop="text" id="bodyDisplay_2" class="lia-message-body"> <div class="lia-message-body-content"> <P>My email is being advertised on google by the Cisco Community when you google search my full name. I don't want my work email advertised on google by Cisco Community. How do i fix this?</P> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-footer"> <div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-left lia-quilt-column-message-footer-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left lia-mark-empty"> </div> </div><div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-right lia-quilt-column-message-footer-right lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-moderation"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-moderation-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single lia-mark-empty"> </div> </div> </div> </div> </div> </div> <div class="lia-progress lia-js-hidden" id="progressBar_1"> <div class="lia-progress-indeterminate"></div> </div> </div> <div data-lia-message-uid="5201272" id="messageview_2" class="lia-panel-message message-uid-5201272"> <div data-lia-message-uid="5201272" class="lia-message-view-wrapper lia-js-data-messageUid-5201272 lia-component-forums-widget-message-view-two" id="messageView2_1_2"> <span id="U5201272"> </span> <span id="M272"> </span> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_5"></div> </div> <div class="MessageView lia-message-view-tkb-reply-message lia-message-view-display lia-row-standard-unread lia-thread-reply"> <span class="lia-message-state-indicator"></span> <div class="lia-quilt lia-quilt-tkb-reply-message lia-quilt-layout-custom-message"> <div class="lia-quilt-row lia-quilt-row-message-header-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-top-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-main-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-bottom"> <div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-left lia-quilt-column-message-header-bottom-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-author-avatar"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar lia-component-message-view-widget-author-avatar"> <img class="lia-user-avatar-profile" title="admin-cisco" alt="admin-cisco" id="imagedisplay_3" src="/t5/image/serverpage/avatar-name/default_icon/avatar-theme/candy/avatar-collection/Cisco_Default/avatar-display-size/profile/version/2?xdesc=1.0"/> </div> </div> <div class="lia-message-author-with-avatar"> <span class="user-badges-list"> <img class="lia-user-rank-icon lia-user-rank-icon-left lia-user-featured-badge" id="display_39705_badges" src=""> </span> <span class='UserName lia-user-name lia-user-rank-Level-1 lia-component-message-view-widget-author-username'> <a class='lia-link-navigation lia-page-link lia-user-name-link' style='' target='_self' aria-label='View Profile of admin-cisco' itemprop='url' id='link_14' href='https://community.cisco.com/t5/user/viewprofilepage/user-id/39705'><span class=''>admin-cisco</span></a> <img class='lia-user-rank-icon lia-user-rank-icon-right' title='Level 1' alt='Level 1' id='display_12' src='/html/@C30C6746B0733E82D2E482CEEE4B196A/rank_icons/rank-1.png'/> </span> <div class="lia-message-author-rank lia-component-author-rank lia-component-message-view-widget-author-rank"> Level 1 </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-message-header-bottom-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-menu-navigation-wrapper lia-js-hidden lia-menu-action lia-component-message-view-widget-action-menu" id="actionMenuDropDown_4"> <div class="lia-menu-navigation"> <div class="dropdown-default-item"><a title="Show option menu" class="lia-js-menu-opener default-menu-option lia-js-click-menu lia-link-navigation" aria-expanded="false" role="button" aria-label="Show comment option menu" id="dropDownLink_4" href="#"></a> <div class="dropdown-positioning"> <div class="dropdown-positioning-static"> <ul aria-label="Dropdown menu items" role="list" id="dropdownmenuitems_4" class="lia-menu-dropdown-items"> <li role="listitem"><span class="lia-link-navigation mark-message-read lia-link-disabled lia-component-forums-action-mark-message-read" aria-disabled="true" id="markMessageRead_2">Mark as Read</span></li> <li role="listitem"><span class="lia-link-navigation mark-message-unread lia-link-disabled lia-component-forums-action-mark-message-unread" aria-disabled="true" id="markMessageUnread_2">Mark as New</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><span class="lia-link-navigation addMessageUserBookmark lia-link-disabled lia-component-subscriptions-action-add-message-user-bookmark" aria-disabled="true" id="addMessageUserBookmark_2">Bookmark</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation highlight-message lia-component-forums-action-highlight-message" id="highlightMessage_2" href="/t5/community-help-knowledge-base/community-help/tac-p/5201272/highlight/true#M272">Permalink</a></li> <li role="listitem"><a class="lia-link-navigation print-message lia-component-forums-action-print-message" rel="nofollow" id="printMessage_2" href="/t5/tkb/articleprintpage/tkb-id/docs-community-help/article-id/149/comment-id/272">Print</a></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation report-abuse-link lia-component-forums-action-report-abuse" rel="nofollow" id="reportAbuse_4" href="/t5/notifications/notifymoderatorpage/message-uid/5201272">Report Inappropriate Content</a></li> </ul> </div> </div> </div> </div> </div> <div title="Posted on" class="lia-message-post-date lia-component-post-date lia-component-message-view-widget-post-date"> <span class="DateTime"> <span class="local-date">09-30-2024</span> <span class="local-time">01:44 PM</span> </span> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-message-body-wrapper lia-component-message-view-widget-body"> <div itemprop="text" id="bodyDisplay_3" class="lia-message-body"> <div class="lia-message-body-content"> <P>What's a good general POC for a question about the Cisco Community? I have a security related question in the context of this account. It hasn't been used in years yet somehow it supposedly earned a couple of badges today. I don't see anything untoward w/ the account itself but would like someone on the admin side to double check.</P><P>Thanks</P> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-footer"> <div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-left lia-quilt-column-message-footer-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left lia-mark-empty"> </div> </div><div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-right lia-quilt-column-message-footer-right lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-moderation"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-moderation-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single lia-mark-empty"> </div> </div> </div> </div> </div> </div> <div class="lia-progress lia-js-hidden" id="progressBar_2"> <div class="lia-progress-indeterminate"></div> </div> </div> <div data-lia-message-uid="5201833" id="messageview_3" class="lia-panel-message message-uid-5201833"> <div data-lia-message-uid="5201833" class="lia-message-view-wrapper lia-js-data-messageUid-5201833 lia-component-forums-widget-message-view-two" id="messageView2_1_3"> <span id="U5201833"> </span> <span id="M273"> </span> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_6"></div> </div> <div class="MessageView lia-message-view-tkb-reply-message lia-message-view-display lia-row-standard-unread lia-thread-reply"> <span class="lia-message-state-indicator"></span> <div class="lia-quilt lia-quilt-tkb-reply-message lia-quilt-layout-custom-message"> <div class="lia-quilt-row lia-quilt-row-message-header-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-top-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-header-main-content lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-header-bottom"> <div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-left lia-quilt-column-message-header-bottom-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-author-avatar"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar lia-component-message-view-widget-author-avatar"> <img class="lia-user-avatar-profile" title="aa321123" alt="aa321123" id="imagedisplay_4" src="/t5/image/serverpage/avatar-name/default_icon/avatar-theme/candy/avatar-collection/Cisco_Default/avatar-display-size/profile/version/2?xdesc=1.0"/> </div> </div> <div class="lia-message-author-with-avatar"> <span class="user-badges-list"> <img class="lia-user-rank-icon lia-user-rank-icon-left lia-user-featured-badge" id="display_205002_badges" src=""> </span> <span class='UserName lia-user-name lia-user-rank-Level-1 lia-component-message-view-widget-author-username'> <a class='lia-link-navigation lia-page-link lia-user-name-link' style='' target='_self' aria-label='View Profile of aa321123' itemprop='url' id='link_15' href='https://community.cisco.com/t5/user/viewprofilepage/user-id/205002'><span class=''>aa321123</span></a> <img class='lia-user-rank-icon lia-user-rank-icon-right' title='Level 1' alt='Level 1' id='display_13' src='/html/@C30C6746B0733E82D2E482CEEE4B196A/rank_icons/rank-1.png'/> </span> <div class="lia-message-author-rank lia-component-author-rank lia-component-message-view-widget-author-rank"> Level 1 </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-message-header-bottom-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-menu-navigation-wrapper lia-js-hidden lia-menu-action lia-component-message-view-widget-action-menu" id="actionMenuDropDown_5"> <div class="lia-menu-navigation"> <div class="dropdown-default-item"><a title="Show option menu" class="lia-js-menu-opener default-menu-option lia-js-click-menu lia-link-navigation" aria-expanded="false" role="button" aria-label="Show comment option menu" id="dropDownLink_5" href="#"></a> <div class="dropdown-positioning"> <div class="dropdown-positioning-static"> <ul aria-label="Dropdown menu items" role="list" id="dropdownmenuitems_5" class="lia-menu-dropdown-items"> <li role="listitem"><span class="lia-link-navigation mark-message-read lia-link-disabled lia-component-forums-action-mark-message-read" aria-disabled="true" id="markMessageRead_3">Mark as Read</span></li> <li role="listitem"><span class="lia-link-navigation mark-message-unread lia-link-disabled lia-component-forums-action-mark-message-unread" aria-disabled="true" id="markMessageUnread_3">Mark as New</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><span class="lia-link-navigation addMessageUserBookmark lia-link-disabled lia-component-subscriptions-action-add-message-user-bookmark" aria-disabled="true" id="addMessageUserBookmark_3">Bookmark</span></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation highlight-message lia-component-forums-action-highlight-message" id="highlightMessage_3" href="/t5/community-help-knowledge-base/community-help/tac-p/5201833/highlight/true#M273">Permalink</a></li> <li role="listitem"><a class="lia-link-navigation print-message lia-component-forums-action-print-message" rel="nofollow" id="printMessage_3" href="/t5/tkb/articleprintpage/tkb-id/docs-community-help/article-id/149/comment-id/273">Print</a></li> <li aria-hidden="true"><span class="lia-separator lia-component-common-widget-link-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li role="listitem"><a class="lia-link-navigation report-abuse-link lia-component-forums-action-report-abuse" rel="nofollow" id="reportAbuse_5" href="/t5/notifications/notifymoderatorpage/message-uid/5201833">Report Inappropriate Content</a></li> </ul> </div> </div> </div> </div> </div> <div title="Posted on" class="lia-message-post-date lia-component-post-date lia-component-message-view-widget-post-date"> <span class="DateTime"> <span class="local-date">10-01-2024</span> <span class="local-time">07:38 AM</span> </span> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-message-body-wrapper lia-component-message-view-widget-body"> <div itemprop="text" id="bodyDisplay_4" class="lia-message-body"> <div class="lia-message-body-content"> <P>How to get certification community in order to learn more to figure out those yet clarify questions specific areas directly? </P> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-message-footer"> <div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-left lia-quilt-column-message-footer-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left lia-mark-empty"> </div> </div><div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-right lia-quilt-column-message-footer-right lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-message-moderation"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-moderation-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single lia-mark-empty"> </div> </div> </div> </div> </div> </div> <div class="lia-progress lia-js-hidden" id="progressBar_3"> <div class="lia-progress-indeterminate"></div> </div> </div> </div> </div> </div> </div> </div> <div class="lia-decoration-border-bottom"><div> </div></div> </div> </div> <a class="lia-component-comments" name="comment-on-this"></a> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-side-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="custom-getting-started"> <div class="lia-panel lia-panel-standard CustomContent Chrome lia-component-common-widget-custom-content"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span aria-level="3" role="heading" class="lia-panel-heading-bar-title">Getting Started</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><p>Find answers to your questions by entering keywords or phrases in the Search bar above. 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var userTimeZone = moment.tz.guess(); if (userTimeZone === 'Asia/Calcutta') { userTimeZone = 'Asia/Kolkata'; } var localeCode = ""; var localeLang = navigator.language.substring(0, 2); var userLang_Locale = ""; var localeURL = ""; var defaultLocale = "en_us"; var timezoneJsonURL = "https://raw.githubusercontent.com/moment/moment-timezone/develop/data/meta/latest.json"; $.getJSON(timezoneJsonURL).done(function( data ) { getLocale(data, userTimeZone, localeLang, userLang_Locale, defaultLocale, isoCountryCodeJsonjs); }); } catch (err) { console.log("Catch block for click event : ", err ); } }); function getLocale(data, userTimeZone, localeLang, userLang_Locale, defaultLocale, isoCountryCodeJsonjs) { try { localeCode = data.zones[userTimeZone].countries[0]; localeCode = localeCode.toLowerCase(); userLang_Locale = localeLang +"_"+ localeCode; } catch (err) { console.log("Catch block for getLocale function : ", err); userLang_Locale = defaultLocale; } setUrl(userLang_Locale, isoCountryCodeJsonjs, defaultLocale); } function setUrl(locale, isoCountryCodeJsonjs, defaultLocale) { try { localeURL = isoCountryCodeJsonjs.countries[locale].URL; } catch (err) { console.log("Catch block for setUrl function : ", err); locale = defaultLocale; localeURL = isoCountryCodeJsonjs.countries[locale].URL; } $(".buy-or-renew-url").each(function(){ $(this).attr('href', localeURL); window.open(localeURL, "_self"); }); var buyOrRenewURL = $(".buy-or-renew-url").attr("href"); if (buyOrRenewURL == "") { setUrl(defaultLocale, isoCountryCodeJsonjs); } } } catch (err) { console.log("Main catch block for Buy or Renew: ", err); } //End of code for Buy or Renew Button Functionality })(LITHIUM.jQuery); (function ($) { })(LITHIUM.jQuery); ;(function($){ $(document).ready(function(){ $('.lia-quilt-tkb-article-page-success-guide .lia-message-view-tkb-message').hide(); try { var successGuideJson = ''; LITHIUM.CommunityJsonObject.SuccessGuide = { 'successGuideJson':''} } catch(err) { console.log(err.message); } }); })(LITHIUM.jQuery); ;(function($){ $(document).ready(function(){ var mentionContent = $(".lia-mention-container-editor-message"); if(mentionContent.length > 0){ for(var i=0;i<mentionContent.length;i++){ if(mentionContent[i].innerHTML.indexOf("span") < 0){ mentionContent[i].innerHTML = '<span class="mentionContent">'+mentionContent[i].innerHTML+'</span>' } } } }); })(LITHIUM.jQuery); ;(function($){ $(document).on("ready", function() { $('<a class="customBookMarkButton" href=https://community.cisco.com/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fcommunity-help-knowledge-base%2Fcommunity-help%2Fta-p%2F4662356%2Fredirect_from_archived_page%2Ftrue>Bookmark</a><div class="customLine"><span>|</span></div><a class="customSubscribeButton" href=https://community.cisco.com/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fcommunity-help-knowledge-base%2Fcommunity-help%2Fta-p%2F4662356%2Fredirect_from_archived_page%2Ftrue>Subscribe</a><div class="customLine"><span>|</span></div>').insertBefore(".lia-component-community-widget-page-options"); $('a.customBookMarkButton').nextUntil('.lia-component-community-widget-page-options').addBack().add('.lia-component-community-widget-page-options').wrapAll('<div class="customWrapper"></div>'); }); })(LITHIUM.jQuery); ;(function($) { //remove search option other than category// $('.search-granularity option').not(' option[value*="|category"] ').remove(); //$('html').addClass('cui'); $('.lia-ajax-loader-feedback').append('<div class="loading-dots loading-dots--muted"><span></span><span></span><span></span></div>'); })(LITHIUM.jQuery); (function ($) { $(document).ready(function () { $('.tkb-create-template').each(function () { $(this).attr("contenteditable", false) }); }) })(LITHIUM.jQuery); //fus-1365 condition to display description for top solution author oob component (function ($) { $(document).ready(function () { $('.lia-quilt-category-page-new-home-page .SolutionAuthorsLeaderboard_heading').after('<span id="top-solution-leaderboard-desc" style="style="height: 44px;font-size: 16px;color: #4D4C4C;"">Members providing the most solutions this month.</span>'); }) })(LITHIUM.jQuery); (function($) { try{ $(document).on("click",".lia-link-navigation.login-link.lia-authentication-link",function(e){ e.stopPropagation(); e.preventDefault(); var oktaLoginUrl= "/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fcommunity-help-knowledge-base%2Fcommunity-help%2Fta-p%2F4662356%2Fredirect_from_archived_page%2Ftrue"; window.location.href = oktaLoginUrl; }); $(".modal__close").click(function(){ $(".modal--large").addClass('hide'); }); var getCategoryContent = (() => { let value = 'off'; return value.trim(); })(); if(getCategoryContent != '' && getCategoryContent != 'off' && 'false' == 'true'){ $(".modal__body").html(getCategoryContent); $("#modal-large").removeClass('hide'); } } catch(err){ console.log(err); } })(LITHIUM.jQuery); ;(function($){ try{ function rankIcon(){ var sptIcon = $(".lia-user-rank-Spotlight img") for(var i=0;i< sptIcon.length;i++){ if(sptIcon[i].getAttribute("title") == "Spotlight"){ $(sptIcon[i]).css("display","none"); } } } $("body").on('DOMNodeInserted', function(event) { if($(event.target).hasClass("lia-linear-display-message-view")){ rankIcon() } }); rankIcon() }catch(err){ console.log('Error:',err); } })(LITHIUM.jQuery); (function ($) { })(LITHIUM.jQuery); LITHIUM.CommunityJsonObject.User.policies['forums.action.message-view.batch-messages.allow'] = false; (function ($) { $(document).ready(function(){ const isVideoBlog = document.querySelector(".lia-quilt-blog-page-videos, .lia-quilt-blog-page-video-blog"); const isVideoArticlePage = document.querySelector(".lia-quilt-blog-article-page-video-blog"); const isVideoPostPage = document.querySelector(".lia-quilt-post-page-video"); const isProjectPostpage = document.querySelector(".lia-quilt-post-page-project-stories, .lia-quilt-post-page-project"); const isProjectBlogPage = document.querySelector(".lia-quilt-blog-article-page-project-blog"); const isBlogPage = document.querySelector(".lia-quilt-blog-article-page-project-blog"); setTimeout(function(){ if(isVideoBlog || isVideoPostPage){ $(".custom-start-conversation-button a").html("Post a video"); $(".lia-node-activity-post-button a").html("Post a video"); const title = document.getElementsByClassName("lia-node-activity-title"); for(let i=0; i< title?.length; i++){ if(i==0){ title[0].textContent = "Video Activity"; } } }else if(isProjectPostpage){ $(".custom-start-conversation-button a").html("Post a new Project"); } if(isVideoBlog || isVideoArticlePage){ document.querySelector(".custom-popular-blog-articles .lia-panel-heading-bar-title").textContent = "Popular Videos" } if(isProjectBlogPage){ document.querySelector(".custom-popular-blog-articles .lia-panel-heading-bar-title").textContent = "Popular Projects" } },1000); }); <!-- Temporary code to fix the Default Calendar View Issue --> $(document).ready(function(){ $('select option:contains("Most liked")').text('Most helpful'); $(".lia-browser-category-heading,.messageCountColumn,.newMessageCountColumn,.recentMessageTimeColumn").hide(); }); // CDCC-5925: jQuery function to remove tool tip from profile avatar images $(".UserAvatar img.lia-user-avatar-message").removeAttr("title"); $(".custom-popular-article-tile a").removeAttr("title"); })(LITHIUM.jQuery); LITHIUM.Link({"linkSelector":"a.lia-link-ticket-post-action"}); ;(function($) { window.loader_html = '<div class="tier3-col1"> <div class="card"> <div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div></div></div><div class="tier3-col2"> <div class="card"> <div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div></div></div></div><div class="tier3-col3"> <div class="card"> <div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div><div class="shimmerBG content-line m-t-24"></div></div></div>'; $.ajax({ type: 'GET', url: '/plugins/custom/cisco/ciscosupport2022/custom.cisco.global-navigation-ep', data: ({ "categoryID": "docs-community-help", "node_type":"board" }), success: function(response) { $(".cmp-accordion").html(response) }, error: function(response) { console.log(response); } }); $(document).on('click','body',function() { var container = $(".fw-c-header__nav"); if (!container.is(event.target) && !container.has(event.target).length) { $(".cmp-accordion__panel").addClass('cmp-accordion__panel--hidden'); $(".cmp-accordion__panel").removeClass('cmp-accordion__button--expanded'); $('.cmp-accordion__button').removeClass('active'); } }); $(document).on('click','.fw-c-header__nav-controls-button.--close.cmp-button',function(){ $(".cmp-accordion__panel").addClass('cmp-accordion__panel--hidden'); $(".cmp-accordion__panel").removeClass('cmp-accordion__button--expanded'); $(".fw-c-header__nav").removeClass('--sub-panel-active'); $('.tier2-container').removeClass('--Tier3-activated'); $('.tier2-container').removeClass('--active'); $('.tier3-container').removeClass('--active'); $('.cmp-accordion__button').removeClass('active'); }); $(document).on('keydown',function ( e ) { if ( e.keyCode === 27 ) { $(".cmp-accordion__panel").addClass('cmp-accordion__panel--hidden'); $(".cmp-accordion__panel").removeClass('cmp-accordion__button--expanded'); $(".fw-c-header__nav").removeClass('--sub-panel-active'); $('.cmp-accordion__button').removeClass('active'); } }); $(document).on('click','.cmp-accordion__button',function(e){ var isNodeAccess= $(this).attr('data-is-access'); var cat_id = $(this).attr('data-get-id') $('.cmp-accordion__button').removeClass('active'); if($(this).hasClass('active')){ $(this).removeClass('active'); }else{ $(this).addClass('active'); if($("ul").find("[category-id='" + cat_id + "']").length > 0){ var get_catgeorydata = $("ul").find("[category-id='" + cat_id + "']"); $(get_catgeorydata).addClass('active') } } if(isNodeAccess == "true"){ var id = $(this).attr('id').split('-button')[0]; var fetch_id = $(this).attr('data-get-id'); $(".tier3-container").html(loader_html); $('.fw-c-header__nav.--active').addClass('--sub-panel-active'); $('.cmp-accordion__panel').addClass('cmp-accordion__panel--hidden'); $('.cmp-accordion__panel').removeClass('cmp-accordion__button--expanded'); if($('#'+id+'-panel').hasClass('cmp-accordion__panel--hidden')){ $('#'+id+'-panel').removeClass('cmp-accordion__panel--hidden'); $('#'+id+'-panel').addClass('cmp-accordion__button--expanded'); }else{ $('#'+id+'-panel').addClass('cmp-accordion__panel--hidden'); $('#'+id+'-panel').removeClass('cmp-accordion__button--expanded'); } $.ajax({ type: 'GET', url: '/plugins/custom/cisco/ciscosupport2022/custom.cisco.global-navigation-ep', data: ({ "categoryID": fetch_id, "type":"tier3", "node_type":"category" }), success: function(response) { $(".tier3-container").html(response); }, error: function(response) { console.log(response); $(".tier3-container").html("<div></div>"); } }); }else{ window.location.href = "/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2Fcommunity.cisco.com%2Ft5%2Fcommunity-help-knowledge-base%2Fcommunity-help%2Fta-p%2F4662356%2Fredirect_from_archived_page%2Ftrue"; } }); //CDCC-6310 Mobile Experience Resolutions - Commenting the part below to resolve the issue with the click of Webinar & Events option in the Navigation Bar /* $(document).on('click','.tier2-item.active',function(e){ if(window.location.href.indexOf("/t5") > 0){ var href = window.location.href.split("/t5")[0]; var set_href = href + $(".tier2-item.active").attr("href"); 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"community-help" :"community-help")))); var autoSuggestionURL = ""; if ( granularity_type == "board"){ $('.SearchForm').attr('action', '/t5/forums/searchpage/tab/message?q='+encodeURIComponent(query)+'&location=board:'+location+'&language=en&mode=board'); }else if (granularity_type == "grouphub"){ $('.SearchForm').attr('action', '/t5/forums/searchpage/tab/message?q='+encodeURIComponent(query)+'&location=grouphub:'+location+'&language=en&mode=board'); }else if (granularity == "All Community"){ $('.SearchForm').attr('action', '/t5/forums/searchpage/tab/message?q='+encodeURIComponent(query)+'&language=en'); }else{ $('.SearchForm').attr('action', '/t5/forums/searchpage/tab/message?q='+encodeURIComponent(query)+'&location=category:'+location+'&language=en'); } attivioUrl = "https://xresps.cloudapps.cisco.com/esps/search/suggest/csc0118ta1?q="; var roles = "Public " + userRoles.replace(/\\/g,'').replace(/"/g,'').replace(/,/g,' '); if ("kxiwq67737" != location|| "kxiwq67737" == location){ autoSuggestionURL = attivioUrl+encodeURIComponent((query).replace(/"/g, '\\"'))+"&h=10&c="+cat_id+'&r='+roles; }else if((granularity == "All Community")){ autoSuggestionURL = attivioUrl+encodeURIComponent((query).replace(/"/g, '\\"'))+"&h=10&c=all-categories"+'&r='+roles; }else{ autoSuggestionURL = attivioUrl+encodeURIComponent((query).replace(/"/g, '\\"'))+"&h=10&c=all-categories"+'&r='+roles; } // API to get autosuggestion from Attivio $.ajax({ type: "GET", url: autoSuggestionURL, success: function(data){ if (data.responses != null) { var responseData = data.responses[0].hits.hits; var autoSuggestionsList = ""; for (var i = 0; i < responseData.length; i++) { var thread_title = responseData[i]._source.title; var thread_modifieddate = ""; if(responseData[i]._source.cscdate){ var thread_modifieddates = responseData[i]._source.cscdate.split('T')[0]; var thread_modifieddate = new Date(thread_modifieddates).toLocaleDateString("en-US", { year: "numeric", month: "2-digit", day: "2-digit" }); } var board_href = responseData[i]._source.cscboardhref; var board_title = responseData[i]._source.cscboardtitle; var reply_count = responseData[i]._source.replycount; var reply_data = reply_count+" "+'Comments'; var thread_type_class = (responseData[i]._source.csctype == "board") ? "lia-img-icon-forum-board lia-fa-icon lia-fa-forum" : (responseData[i]._source.csctype == "contest") ? "lia-img-icon-forum-board lia-fa-icon lia-fa-contest" : (responseData[i]._source.csctype == "tkb") ? "lia-img-icon-tkb-board lia-fa-icon lia-fa-tkb" : (responseData[i]._source.csctype == "idea") ? "lia-img-icon-idea-board lia-fa-icon lia-fa-idea" : (responseData[i]._source.csctype == "blog") ? "lia-img-icon-blog-board lia-fa-icon lia-fa-blog" : (responseData[i]._source.csctype == "event") ? "lia-img-icon-occasion-board lia-fa-icon lia-fa-occasion lia-fa-board lia-fa" : null; var listItem = '<li><a class="lia-link-navigation board-icon"><span class="' + thread_type_class+ ' lia-fa-board lia-fa"></span></a><a class="lia-link-navigation lia-js-autocomplete-list-item-link lia-component-forums-auto-complete-message-list-item" href="' + (responseData[i]._source.url).split(".com")[1] + '"><span class="lia-search-match-lithium">' + thread_title + '</span></a><div class="autosuggestion_tags"><span>'+reply_data+'</span><span>'+thread_modifieddate.replaceAll("/","-")+'</span><span><a class="board_capital" href ='+board_href+'>'+board_title+'</a></span></div></li>' autoSuggestionsList = autoSuggestionsList + listItem; } $("#autoSuggestions").html(autoSuggestionsList); $(".lia-autocomplete-container").addClass("lia-autocomplete-has-results"); }else{ $(".lia-autocomplete-container").removeClass("lia-autocomplete-has-results"); } }, error: function(error){ console.log("Error in calling Attivio API"); } }); } // To remove autosuggestion when clicked on the page $( ".lia-body" ).click(function(){ $(".lia-autocomplete-container").removeClass("lia-autocomplete-has-results"); }); }); })(LITHIUM.jQuery); LITHIUM.DropDownMenu({"userMessagesFeedOptionsClass":"div.user-messages-feed-options-menu a.lia-js-menu-opener","menuOffsetContainer":".lia-menu-offset-container","hoverLeaveEvent":"LITHIUM:hoverLeave","mouseoverElementSelector":".lia-js-mouseover-menu","userMessagesFeedOptionsAriaLabel":"Show contributions of the user, selected option is Options. You may choose another option from the dropdown menu.","disabledLink":"lia-link-disabled","menuOpenCssClass":"dropdownHover","menuElementSelector":".lia-menu-navigation-wrapper","dialogSelector":".lia-panel-dialog-trigger","messageOptions":"lia-component-message-view-widget-action-menu","menuBarComponent":"lia-component-menu-bar","closeMenuEvent":"LITHIUM:closeMenu","menuOpenedEvent":"LITHIUM:menuOpened","pageOptions":"lia-component-community-widget-page-options","clickElementSelector":".lia-js-click-menu","menuItemsSelector":".lia-menu-dropdown-items","menuClosedEvent":"LITHIUM:menuClosed"}); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#pageInformation","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_3","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_4","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_5","feedbackSelector":".InfoMessage"}); LITHIUM.Form.resetFieldForFocusFound(); LITHIUM.CustomEvent('.lia-custom-event', 'click'); LITHIUM.DropDownMenu({"userMessagesFeedOptionsClass":"div.user-messages-feed-options-menu a.lia-js-menu-opener","menuOffsetContainer":".lia-menu-offset-container","hoverLeaveEvent":"LITHIUM:hoverLeave","mouseoverElementSelector":".lia-js-mouseover-menu","userMessagesFeedOptionsAriaLabel":"Show contributions of the user, selected option is Show Community Help post option menu. You may choose another option from the dropdown menu.","disabledLink":"lia-link-disabled","menuOpenCssClass":"dropdownHover","menuElementSelector":".lia-menu-navigation-wrapper","dialogSelector":".lia-panel-dialog-trigger","messageOptions":"lia-component-message-view-widget-action-menu","menuBarComponent":"lia-component-menu-bar","closeMenuEvent":"LITHIUM:closeMenu","menuOpenedEvent":"LITHIUM:menuOpened","pageOptions":"lia-component-community-widget-page-options","clickElementSelector":".lia-js-click-menu","menuItemsSelector":".lia-menu-dropdown-items","menuClosedEvent":"LITHIUM:menuClosed"}); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_0","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.MessageBodyDisplay('#bodyDisplay', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); LITHIUM.AjaxSupport.fromLink('#kudoEntity', 'kudoEntity', '#ajaxfeedback_1', 'LITHIUM:ajaxError', {}, 'D_Nc0R96t7ZKNUGRA3uD8qY8i-RHntDajnVnk2hX6KU.', 'ajax'); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "kudoEntity", "actions" : [ { "context" : "envParam:entity", "action" : "rerender" } ] } ], "componentId" : "kudos.widget.button", "initiatorBinding" : true, "selector" : "#kudosButtonV2", "parameters" : { "displayStyle" : "horizontal", "disallowZeroCount" : "false", "revokeMode" : "true", "kudosable" : "true", "showCountOnly" : "false", "disableKudosForAnonUser" : "false", "useCountToKudo" : "false", "entity" : "4662356", "linkDisabled" : "false" }, "initiatorDataMatcher" : "data-lia-kudos-id" }); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_6","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_7","feedbackSelector":".InfoMessage"}); LITHIUM.DropDownMenu({"userMessagesFeedOptionsClass":"div.user-messages-feed-options-menu a.lia-js-menu-opener","menuOffsetContainer":".lia-menu-offset-container","hoverLeaveEvent":"LITHIUM:hoverLeave","mouseoverElementSelector":".lia-js-mouseover-menu","userMessagesFeedOptionsAriaLabel":"Show contributions of the user, selected option is Show comment option menu. You may choose another option from the dropdown menu.","disabledLink":"lia-link-disabled","menuOpenCssClass":"dropdownHover","menuElementSelector":".lia-menu-navigation-wrapper","dialogSelector":".lia-panel-dialog-trigger","messageOptions":"lia-component-message-view-widget-action-menu","menuBarComponent":"lia-component-menu-bar","closeMenuEvent":"LITHIUM:closeMenu","menuOpenedEvent":"LITHIUM:menuOpened","pageOptions":"lia-component-community-widget-page-options","clickElementSelector":".lia-js-click-menu","menuItemsSelector":".lia-menu-dropdown-items","menuClosedEvent":"LITHIUM:menuClosed"}); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_1","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.MessageBodyDisplay('#bodyDisplay_0', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "TkbReplyMessage", "truncateBody" : "true", "message" : "5134015", "includeRepliesModerationState" : "true", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110111111111111111101110100101111101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_8","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_9","feedbackSelector":".InfoMessage"}); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_2","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.MessageBodyDisplay('#bodyDisplay_1', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview_0", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "TkbReplyMessage", "truncateBody" : "true", "message" : "5144805", "includeRepliesModerationState" : "true", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110111111111111111101110100101111101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_11","feedbackSelector":".InfoMessage"}); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_3","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.MessageBodyDisplay('#bodyDisplay_2', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview_1", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "TkbReplyMessage", "truncateBody" : "true", "message" : "5171200", "includeRepliesModerationState" : "true", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110111111111111111101110100101111101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_12","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_13","feedbackSelector":".InfoMessage"}); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_4","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.MessageBodyDisplay('#bodyDisplay_3', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview_2", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "TkbReplyMessage", "truncateBody" : "true", "message" : "5201272", "includeRepliesModerationState" : "true", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110111111111111111101110100101111101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_14","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_15","feedbackSelector":".InfoMessage"}); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_5","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.MessageBodyDisplay('#bodyDisplay_4', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview_3", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "TkbReplyMessage", "truncateBody" : "true", "message" : "5201833", "includeRepliesModerationState" : "true", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110111111111111111101110100101111101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.Components.renderInPlace('recommendations.widget.recommended-content-taplet', {"componentParams":"{\n \"mode\" : \"default\",\n \"componentId\" : \"recommendations.widget.recommended-content-taplet\"\n}","componentId":"recommendations.widget.recommended-content-taplet"}, {"errorMessage":"An Unexpected Error has occurred.","type":"POST","url":"https://community.cisco.com/t5/tkb/v2_4/articlepage.recommendedcontenttaplet:lazyrender?t:ac=blog-id/docs-community-help/article-id/149/redirect_from_archived_page/true&t:cp=recommendations/contributions/page"}, 'lazyload'); (function($) { try{ $.ajax({ url: 'https://crs.cloudapps.cisco.com/support/cwsx/crs/service/csf/errs/Guest?eotPageUrl=//community.cisco.com/t5/community-help-knowledge-base/community-help/ta-p/4662356/redirect_from_archived_page/true', type: 'GET', contentType: 'application/json', success: function(data){ var data = JSON.parse(data); var {allDocs,status,errorCode,page} = data["cdc.crs.response"]; var documents = ''; if(status == "SUCCESS" && errorCode == '0' && allDocs.length > 0){ documents = allDocs.slice(0, 5).map(document => { var document_title = document.title; document = '<tr class="lia-list-row lia-row-odd t-first"> <td class="messageDiscussionStyleIconColumn lia-data-cell-secondary lia-data-cell-icon"> <span class="lia-img-icon-tkb-thread lia-fa-icon lia-fa-tkb lia-fa-thread lia-fa" title="tkb" alt="This is a forum" aria-label="Forum" role="img"></span> </td> <td class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons"> <h2 itemprop="name" class="message-subject"> <span class="lia-message-unread lia-message-unread-windows"> <a data-attr-text="'+document_title+'" target="_blank" class="page-link lia-link-navigation lia-custom-event" href="https://www.cisco.com'+document.recommendations+'">'+document_title+'</a></span></h2></div></div></div></td></tr>'; return document; }); $('.custom-lia-component-recommendations-widget-recommended-content-taplet .lia-panel-content-wrapper .lia-component-forums-widget-message-list table.lia-list-wide tbody').html(documents); $('.custom-lia-component-recommendations-widget-recommended-content-taplet').show(); }else{ $('.custom-lia-component-recommendations-widget-recommended-content-taplet').remove(); } $('.custom-lazy-load').hide(); } }); } catch(err){ console.log(err); $('.custom-lazy-load').hide(); $('.custom-lia-component-recommendations-widget-recommended-content-taplet').remove(); } })(LITHIUM.jQuery); ;(function($) { $( window ).load(function() { sourceIdentifier(); }); function sourceIdentifier(){ try{ Array.prototype.removeDuplicates = function () { return this.filter(function (item, index, self) { return self.indexOf(item) == index; }); }; var uid_size = $('.lia-message-view-wrapper').size(); var uids =""; for (var i = 0; i < uid_size; i++) { var tid = $('.lia-message-view-wrapper')[i].dataset.liaMessageUid; if(tid != "undefined" && tid != undefined && tid != "null" && tid != null){ if (uids =="") { uids += tid } else { uids +=',' + tid; } } } if("TkbArticlePage" == "OccasionPage"){ var uid_size = $(".discussions .thread-discussion").size(); for (var i = 0; i < uid_size; i++) { var message_ids = $(".discussions .thread-discussion")[i]; var tid = $(message_ids).attr("id").split("-")[2]; if(tid != "undefined" && tid != undefined && tid != "null" && tid != null){ if (uids =="") { uids += tid } else { uids +=',' + tid; } } } } var threadId = "4662356"; var list =uids.split(','); if(!list.includes(threadId)){ if (uids == "") { uids += threadId; } else { uids +=',' + threadId; } } uids = uids.split(",").removeDuplicates().join(","); if (uids != "") { $.ajax({ type: 'GET', url: '/plugins/custom/cisco/ciscosupport2022/cross_community_custom_field?smartconxtoken=c21hcnRjb254QGl0YWxlbnQ=', "async": false, data: { "uids": uids, "request_type":"source_identifier", "nodeLanguage":"en" }, success: function(response) { //console.log(response); var json_obj = response; for (var i = 0; i < json_obj.msg_custom_field_list.length; i++) { if(json_obj.msg_custom_field_list[i].messages != ""){ var nodeList = $(".lia-js-data-messageUid-"+json_obj.msg_custom_field_list[i].id+" .lia-message-body")[0].parentElement.childNodes; if ("4662356" != json_obj.msg_custom_field_list[i].id) { $(".lia-js-data-messageUid-"+json_obj.msg_custom_field_list[i].id+" .lia-message-body").before("<div class='source-identifier'>"+json_obj.msg_custom_field_list[i].messages+"</div>"); } else { $(".lia-js-data-messageUid-"+json_obj.msg_custom_field_list[i].id+" .lia-message-body").before("<div class='source-identifier'>"+json_obj.msg_custom_field_list[i].messages+"</div>"); } if(!$(nodeList).hasClass("ics-tarnslation-flag")){ $(".lia-js-data-messageUid-"+json_obj.msg_custom_field_list[i].id+" .source-identifier").after("<div class='ics-tarnslation-flag'><b>Note:</b> Please pardon any grammar issues with this post. It has been translated by a machine. Cisco Community is not responsible for the accuracy of this translation. If you post a code snippet, please use the following html code syntax: \"<pre>snippet</pre>\" to prevent translation.</div>"); } } } }, error: function(response) { //console.log(response); } }); } }//End try block catch(err) { console.log("error:"+ err); }//End catch block } })(LITHIUM.jQuery); var mbasMessagesIconDetails = ""; function processSyndicatedData(res){ ;(function($) { var quiltObj = getQuiltDetails(); var iconDetails = {}; var iconDetailsArray =[]; if (quiltObj.isQuilt == true) { var uids = getmessageIds(quiltObj.get_ids_class); var resMsgArray = res.msg_custom_field_list; if(uids != ""){ uids.split(",").map(msgId => { var result = resMsgArray.filter(obj => { return obj.id === msgId }); if(result != "" && result != null && result != undefined ){ iconDetailsArray.push(result[0]); } }); iconDetails.msg_custom_field_list = iconDetailsArray; appendSyndicationIcons(iconDetails, quiltObj.add_custom_data_class, quiltObj.reply_add_custom_data_class, quiltObj.quiltName); } } })(LITHIUM.jQuery); } function showSyndicationIcon(){ } function getmessageIds(getMessageIdClassName){ var uids = ""; ;(function($) { var get_id_length = $(getMessageIdClassName).length; //get all messages id's for (var j = 0; j < get_id_length; j++) { if($(".discussions .thread-discussion").length > 0){ var threadId = "4662356"; var uid_size = $(".discussions .thread-discussion").size(); for (var i = 0; i < uid_size; i++) { var div = $(".discussions .thread-discussion")[i]; var tid = $(div).attr("id").split("-")[2]; if(tid != "undefined" && tid != undefined && tid != "null" && tid != null){ if (uids =="") { uids += tid } else { uids +=',' + tid; } } } var list =uids.split(','); if(!list.includes(threadId)){ if (uids == "") { uids += threadId; } else { uids +=',' + threadId; } } }else{ var threadId = "4662356"; var list =uids.split(','); if(!list.includes(threadId)){ if (uids == "") { uids += threadId; } else { uids +=',' + threadId; } } var tid = $(getMessageIdClassName)[j].dataset.liaMessageUid; if(tid != "undefined" && tid != undefined && tid != "null" && tid != null){ if (uids == "") { uids += tid; } else { uids +=',' + tid; } } } } var threadId = "4662356"; var list =uids.split(','); if(!list.includes(threadId)){ if (uids == "") { uids += threadId; } else { uids +=',' + threadId; } } uids = [...new Set(uids.split(","))]; })(LITHIUM.jQuery); return uids.join(","); } function getsyndicationIconDetails(MessageIds, boardID){ var res=""; ;(function($) { if(MessageIds != "" || boardID != ""){ $.ajax({ type: 'GET', url: '/plugins/custom/cisco/ciscosupport2022/cross_community_custom_field?smartconxtoken=c21hcnRjb254QGl0YWxlbnQ=', "async": false, data: { "uids": MessageIds, "request_type":"syndcation_icon", "boardID":boardID }, success: function(response) { //console.log(response); res = response; }, error: function(response) { //console.log(response); } }); } })(LITHIUM.jQuery); return res; } function appendSyndicationIcons(jsonObj, classThreadLevel, classReplyLevel,quiltName){ ;(function($) { if(jsonObj != ""){ $('.syndcation-message-icon').remove(); for (var i = 0; i < jsonObj.msg_custom_field_list.length; i++) { var metadata_value = jsonObj.msg_custom_field_list[i].messages; var messages_id = jsonObj.msg_custom_field_list[i].id; var messageOriginType = jsonObj.msg_custom_field_list[i].messageOriginType; var sourceIconType = jsonObj.msg_custom_field_list[i].sourceIconType; // The message is target then will display the syndication icon if(messageOriginType == "target" || (messageOriginType == "source" && sourceIconType != "")){ var icon = document.createElement("img"); icon.setAttribute("class" , "syndcation-message-icon"); if(messageOriginType == "target"){ icon.setAttribute("alt","Syndicated - Inbound"); icon.setAttribute("title","Syndicated - Inbound"); icon.setAttribute("src","/html/assets/ics-data-transfer-img-cisco.png"); }else if(messageOriginType == "source"){ if(sourceIconType == "partialSyndication"){ icon.setAttribute("alt","Partially syndicated - Outbound"); icon.setAttribute("title","Partially syndicated - Outbound"); icon.setAttribute("src","/html/assets/ics-partial-syndication-img-cisco.png"); }else if(sourceIconType == "fullSyndication"){ icon.setAttribute("alt","Syndicated - Outbound"); icon.setAttribute("title","Syndicated - Outbound"); icon.setAttribute("src","/html/assets/ics-fully-syndication-img-cisco.png"); } } if("4662356" != messages_id){ if($(".thread-body.lia-message-body-content").length > 0){ $(classThreadLevel)[i].prepend(icon); }else{ $(".message-uid-"+messages_id+" "+classReplyLevel).prepend(icon); } }else{ if(quiltName == "occasion-page-user-group-event"){ $(".occasion-title-content").prepend(icon); }else{ $(classThreadLevel)[i].prepend(icon); } } } }//for loop end } })(LITHIUM.jQuery); } function getQuiltDetails(){ var details = {"isQuilt":false}; ;(function($) { var quiltObj = JSON.parse('[{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-video-gallery","reply_add_class":""},{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-mbas-gallery","reply_add_class":""},{"add_class":".MessageSubject h3","get_ids_class":".custom-message-list .custom-message-tile .MessageSubject .lia-link-navigation","quilt_name":"forum-page","reply_add_class":""},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".MessageList .lia-list-row .MessageSubject .lia-link-navigation","quilt_name":"tkb-page","reply_add_class":""},{"add_class":".lia-message-view-blog-message .MessageSubject .message-subject","get_ids_class":".lia-message-view-blog-message .MessageSubject .message-subject .lia-link-navigation","quilt_name":"blog-page","reply_add_class":""},{"add_class":".lia-message-subject .MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-subject .MessageSubject .lia-link-navigation","quilt_name":"idea-exchange-page","reply_add_class":""},{"add_class":".lia-message-subject h1","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page-video-gallery","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-view-wrapper","quilt_name":"tkb-article-page","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-view-wrapper","quilt_name":"idea-page","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-view-wrapper","quilt_name":"blog-article-page","reply_add_class":".lia-message-body-content"},{"add_class":".MessageSubject .MessageSubjectIcons","get_ids_class":".lia-message-view-wrapper","quilt_name":"search-page","reply_add_class":""},{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-mbas","reply_add_class":""},{"add_class":".lia-message-subject h1","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page-mbas","reply_add_class":".lia-message-body-content"},{"add_class":".lia-messages-message-card a .message-subject","get_ids_class":".lia-messages-message-card a","quilt_name":"forum-page-gallery","reply_add_class":""},{"add_class":".lia-message-subject h1","get_ids_class":".lia-message-view-wrapper","quilt_name":"forum-topic-page-gallery","reply_add_class":".lia-message-body-content"}]'); for (var i = 0; i < quiltObj.length; i++) { if ($(".lia-quilt-"+quiltObj[i].quilt_name).length > 0) { details.isQuilt = true; details.get_ids_class = quiltObj[i].get_ids_class; details.add_custom_data_class = quiltObj[i].add_class; details.reply_add_custom_data_class = quiltObj[i].reply_add_class; details.quiltName = quiltObj[i].quilt_name; } } })(LITHIUM.jQuery); return details } ;(function($) { try { $( window ).load(function() { syndicationIcon(); }); function syndicationIcon(){ try { var quiltObj = getQuiltDetails(); if (quiltObj.isQuilt == true) { var uids = getmessageIds(quiltObj.get_ids_class); var iconDetails = getsyndicationIconDetails(uids,""); appendSyndicationIcons(iconDetails, quiltObj.add_custom_data_class, quiltObj.reply_add_custom_data_class, quiltObj.quiltName); } }//End try block catch(err) { console.log(err); }//End catch block } }//End try block catch(err) { console.log(err); }//End catch block })(LITHIUM.jQuery); ;(function ($) { $(".a_plus").click(function () { $(this).next().toggle(); $("span", this).toggleClass("plus").toggleClass("minus") }); })(LITHIUM.jQuery); (function(){ $(document).on('click','.dot',function(){ try{ var parent = $(this).parents('.carousel'); var id = $(this).attr('id'); parent.find('.dot').removeClass('active'); $(this).addClass('active'); parent.find('.carousel__slide').removeClass('active'); parent.find('.carousel__slide').removeClass('fadIn'); $('#'+id+'-content').addClass('active'); $('#'+id+'-content').addClass('fadIn'); }catch(err){ console.log('Error In Carousal 1: ',err); } }); $(document).on('click','.carousel__controls .back',function(){ try{ var parent = $(this).parents('.carousel'); var i = parent.find('.dot.active').index() - 1; parent.find('.dot.active').removeClass('active'); if(i != 0){ var i = i - 1; } else{ var i = parent.find('.dot').length - 1; } parent.find('.dot').eq(i).addClass('active'); var id = parent.find('.dot').eq(i).attr('id'); carousel_effect(id,'left',parent); }catch(err){ console.log('Error In Carousal 2: ',err); } }); $(document).on('click','.carousel__controls .next',function(){ try{ var parent = $(this).parents('.carousel'); var i = parent.find('.dot.active').index() - 1; parent.find('.dot.active').removeClass('active'); var length = parent.find('.dot').length - 1; if(i != length){ var i = i + 1; } else{ var i = 0; } parent.find('.dot').eq(i).addClass('active'); var id = parent.find('.dot').eq(i).attr('id'); carousel_effect(id,'right',parent); }catch(err){ console.log('Error In Carousal 3: ',err); } }); function carousel_effect(id,side,parent){ try{ parent.find('.carousel__slide').removeClass('active'); parent.find('.carousel__slide').removeClass('slideInRightSmall'); parent.find('.carousel__slide').removeClass('slideInLeftSmall'); $('#'+id+'-content').addClass('active'); if(side == 'left'){ $('#'+id+'-content').addClass('slideInLeftSmall'); } else{ $('#'+id+'-content').addClass('slideInRightSmall'); } }catch(err){ console.log('Error In Carousal 4: ',err); } } })(LITHIUM.jQuery); LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.cisco.com/t5/tkb/v2_4/articlepage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=blog-id/docs-community-help/article-id/149/redirect_from_archived_page/true","ajaxErrorEventName":"LITHIUM:ajaxError","token":"hzkKlRrovp7bA_eBbosJSS3KNG1skW7fZ9FcO1qT6tY."}); LITHIUM.Auth.API_URL = "/t5/util/authcheckpage"; LITHIUM.Auth.LOGIN_URL_TMPL = "https://community.cisco.com/plugins/common/feature/saml/doauth/post?login=true&idp=http://www.okta.com/exk14y7an41P2yBKm5d7&referer=https%3A%2F%2FREPLACE_TEXT"; LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive"; LITHIUM.Auth.KEEP_ALIVE_TIME = 300000; LITHIUM.Auth.CHECK_SESSION_TOKEN = 'lRtCuIHReYSOP7K9wAyfcN3Ryzq28th7hKcWn36j4ws.'; LITHIUM.AjaxSupport.useTickets = false; LITHIUM.Cache.CustomEvent.set([{"elementId":"link_7","stopTriggerEvent":false,"fireEvent":"LITHIUM:selectMessage","triggerEvent":"click","eventContext":{"message":4662356}},{"elementId":"link_9","stopTriggerEvent":false,"fireEvent":"LITHIUM:labelSelected","triggerEvent":"click","eventContext":{"uid":1411,"selectedLabel":"community help","title":"Community Help"}}]); LITHIUM.Loader.runJsAttached(); // --> </script><script> /* feedback popup window */ function popupCenter(url, title, w, h) { var left = (screen.width/2)-(w/2); var top = (screen.height/2)-(h/2); return window.open(url, title, 'toolbar=no, location=no, directories=no, status=no, menubar=no, scrollbars=no, resizable=no, copyhistory=no, width='+w+', height='+h+', top='+top+', left='+left); }; </script> <script type="text/javascript"> var func1 = function() { function removeJavascriptFromTeaser() { var foundMatch = false; $(".lia-messages-message-card .lia-message-body:contains('(function()')").each(function(index,element) { var replacement = $(this).html().replace(/\(function\(.*\(view in My Videos\)/,""); $(this).html(replacement); foundMatch = true; }); return foundMatch; } var attemptRemoveCount = 0; //var attemptRemoveInterval = setInterval(attemptRemove, 250); function attemptRemove() { attemptRemoveCount++; if(attemptRemoveCount <= 60) { removeJavascriptFromTeaser(); } else { clearInterval(attemptRemoveInterval); } } $(".BlogLabelsTaplet li.label span:first-child.lia-link-disabled").parent().addClass("selected-label") }; if ('undefined' != typeof $) func1(); else { var iid1 = window.setInterval(function() { if ('undefined' != typeof $) { window.clearInterval(iid1); iid1 = null; func1(); } }, 50); } </script> <script type="text/javascript" src="https://www.cisco.com/c/dam/cdc/t/ctm.js" async></script> <script type="text/javascript" src="https://community.cisco.com/html/@0C67940B7D40800796E282D063C0284D/assets/csc_metrics_rules.js" async></script> <script type="text/javascript"> var func2 = function() { $('.label-link').each(function() { $(this).attr('title', $(this).text()); }); var usr = ""; 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'&status=LoggedIn' : 'status=Anonymous'; window.NTPT_PGEXTRA = loggedIn + '&comm_user_uid='+user_id+'&comm_lang=en&comm_type=' + LITHIUM.CommunityJsonObject.Page.name + '&comm_hirearchy=' + hirearchy + '&comm_idhirearchy=' + idhirearchy + '&comm_isVideoBoard=' + 'false'+ '&comm_isPrivateBoard=' + 'false'+ '&comm_isEventBoard=' + 'false' + '&comm_webex='+ 'false' + '&comm_conversation_id=' +'4662356'; //FUS-866 Removing SMB guideme widget if(idhirearchy.indexOf("ccp-home") > -1) { var head = document.getElementsByTagName("head")[0] var fileref = document.createElement("link") fileref.setAttribute("rel", "stylesheet") fileref.setAttribute("type", "text/css") fileref.setAttribute("href", 'https://community.cisco.com/html/@0ED2ADF988C91EBF634996D22C500365/assets/ccp_home.css') head.appendChild(fileref) fileref = document.createElement('script') fileref.setAttribute("type", "text/javascript") fileref.setAttribute("src", 'https://community.cisco.com/html/@04B0E511042E26A1CB9184AF67C04A98/assets/ccp_home.js') head.appendChild(fileref) } }; if ('undefined' != typeof $) func2(); else { var iid2 = window.setInterval(function() { if ('undefined' != typeof $) { window.clearInterval(iid2); iid2 = null; func2(); } }, 50); } </script> <script type="text/javascript" src="https://community.cisco.com/html/@C29A07C6E1D55B16998B4AA01AEB8028/assets/lazy-load.js"></script> <script type="text/javascript" src="https://community.cisco.com/html/@609D720FE5F78FC1BE9B7A4AC5F9725B/assets/Cisco.cdets.js" async></script> <script async type="text/javascript" data-turtl-script="embed" data-turtl-assets-hostname="https://assets.turtl.co" src="https://app-static.turtl.co/embed/turtl.embed.v1.js"></script> <style> #lia-body.lia-body .lia-content .lia-panel .lia-view-all .lia-link-navigation, #lia-body.lia-body .lia-content .lia-panel .lia-panel-heading-bar { width:100% !important; } </style> </body> </html>