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Badoo – Help
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netwerken, vrienden, communiceren, mensen online ontmoeten, messenger, mesenger, msn, online community, events, event, blogs, vandaag, blog, foto, foto's, communicatie, gebeurtenis, social network site, netwerken, gebeurtenissen, foto's uitwisselen, vrienden zoeken, vrienden zoeken, classificaties, groepen, online, sociaal netwerken"> <meta name="description" content="Badoo is een internationale sociaal netwerk site waarop leden gemakkelijk mensen in hun omgeving kunnen ontmoeten en nieuwe vrienden maken."> <meta property="og:url" content="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/"> <script> new $u.Fonts.Cache() .setFamily('FS Albert Pro Web') .setWoffUrl('https://web.archive.org/web/20160505043346/https://badoocdn.com/v2/-/-/f/fs_albert_pro_web-regular.7.woff') .setWoff2Url('https://web.archive.org/web/20160505043346/https://badoocdn.com/v2/-/-/f/fs_albert_pro_web-regular.2.woff2') .request(); new $u.Fonts.Cache() .setFamily('FS Albert Pro Web Bold') 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https://web.archive.org/web/20160505043346im_/https://badoocdn.com/v2/-/-/i/badoo-logo@2x.1.png 2x" width="115" height="33" alt="Badoo" class="logo"> </a> </div> <div class="hp-sign"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/signup/?f=top" class="btn btn--sm btn--green"> <span class="btn-txt">Word lid van Badoo</span> </a> <span class="hp-sign__or">of</span> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/signin/?f=top" class="btn btn--sm btn--white"> <span class="btn-txt">Inloggen</span> </a> </div> </div> </section> <div id="notice"></div> <div class="page-center help-page"> <div class="cross-menu"> <span class="grey xxx-large">Help</span> <ul class="cross-links"> <li class="cross-link"> <a href="" rel="" class="b active">Veelgestelde Vragen</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=1" rel="help-center" class="b app">Over Badoo</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=4" rel="help-center" class="b app">Profiel</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=21" rel="help-center" class="b app">Kennismakingsspel</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=23" rel="help-center" class="b app">Leden in de buurt en Zoeken</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=183" rel="help-center" class="b app">Berichten</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=27" rel="help-center" class="b app">Superkrachten</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=25" rel="help-center" class="b app">Credits</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=243" rel="help-center" class="b app">VIP-lidmaatschap</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=237" rel="help-center" class="b app">Populariteit</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=5" rel="help-center" class="b app">Foto's en video's</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=143" rel="help-center" class="b app">Medailles</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=2" rel="help-center" class="b app">Instellingen</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=12" rel="help-center" class="b app">Privacybeleid</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=89" rel="help-center" class="b app">Rapporteren</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/?section=181" rel="help-center" class="b app">Badoo Mobiel</a> </li> <li class="cross-link--empty"> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/guidelines/" rel="help-center" class="app">Richtlijnen</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/safetytips.phtml" rel="help-center" class="app">Online Beveiligingstips</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/terms/" rel="help-center" class="app">Algemene Voorwaarden</a> </li> <li class="cross-link"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/privacy/" rel="help-center" class="app">Privacybeleid</a> </li> </ul> </div> <div class="help"> <h1>Waar kunnen we je mee helpen?</h1> <p class="large">Hallo! Welkom op ons Helpcentrum.<br>Voer alsjeblieft het onderwerp of de naam van de feature in waar je een vraag over hebt.</p> <form id="search_form" class="no_autoloader search-answer" action="" autocomplete="off"> <div class="search-answer__cell"> <input type="hidden" name="attempt_no" value="1"> <div class="search-field"> <div class="search-field_"> <input type="text" name="q" id="is_input" class="input input--sm" value="" placeholder="Voer je vraag in" maxlength="1000"> <i class="icon icon--grey search-field__loupe"><svg class="icon-svg"><use xlink:href="/web/20160505043346im_/https://badoo.com/nl/help/#icon-search"></use></svg></i> </div> </div> </div> <div class="search-answer__cell"> <button type="submit" id="submit" class="btn btn--sm btn--green"> <span class="btn-txt">Verzenden</span> </button> </div> </form> <article> <h1 id="section_19">Veelgestelde Vragen</h1> <p></p> <div class="faq-list"><ol> <li class="js-wrap"> <a href="?release=19_117#i19_117" id="i19_117" class="question js-toggle" data-fx-wrap="answer-117"> <span class="question__number"> <i class="icon icon--blue"><svg class="icon-svg"><use xlink:href="/web/20160505043346im_/https://badoo.com/nl/help/#icon-cross-sm"></use></svg></i> </span> Ik ben mijn wachtwoord vergeten. Wat moet ik nu doen? </a> <div id="answer-117" class="js-fx-wrap"> <div class="js-fx-content"> <div class="answer"> Klik daarvoor op de link <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/forgot/">Wachtwoord Vergeten?</a> op de <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/signin/">Loginpagina</a> en volg de verdere instructies om je wachtwoord te resetten. <div class="help-feedback js-wrap js-help-feedback"> <div class="help-feedback__question"> <span class="help-feedback__title">Was dit antwoord nuttig?</span> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=117&lang_id=55&vote=yes" class="p-link js-help-vote">Ja</a> - <span class="p-link js-toggle" data-jst-class="vote-no">Nee</span> </div> <div class="help-feedback__no"> <span>Waarom was het niet nuttig?</span><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=117&lang_id=55&vote=dont_like" class="p-link help-feedback__link js-help-vote">Ik hou niet van dit antwoord</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=117&lang_id=55&vote=not_my_question" class="p-link help-feedback__link js-help-vote">Het beantwoord mijn vraag niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=117&lang_id=55&vote=incorrect" class="p-link help-feedback__link js-help-vote">Het klopt niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=117&lang_id=55&vote=other" class="p-link help-feedback__link js-help-vote">Andere reden</a> </div> <span class="help-feedback__yes">Bedankt voor je feedback</span> </div> </div> </div> </div> </li> <li class="js-wrap"> <a href="?release=19_1711#i19_1711" id="i19_1711" class="question js-toggle" data-fx-wrap="answer-1711"> <span class="question__number"> <i class="icon icon--blue"><svg class="icon-svg"><use xlink:href="/web/20160505043346im_/https://badoo.com/nl/help/#icon-cross-sm"></use></svg></i> </span> Hoe kan ik mijn geslacht veranderen? </a> <div id="answer-1711" class="js-fx-wrap"> <div class="js-fx-content"> <div class="answer"> <p>Ga naar je instellingen en klik op het potlood-icoontje naast 'Je basisgegevens', selecteer daar je geslacht en klik op 'Opslaan' om te bevestigen. Houd er rekening mee dat je eenmalig is.<br></p> <div class="help-feedback js-wrap js-help-feedback"> <div class="help-feedback__question"> <span class="help-feedback__title">Was dit antwoord nuttig?</span> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1711&lang_id=55&vote=yes" class="p-link js-help-vote">Ja</a> - <span class="p-link js-toggle" data-jst-class="vote-no">Nee</span> </div> <div class="help-feedback__no"> <span>Waarom was het niet nuttig?</span><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1711&lang_id=55&vote=dont_like" class="p-link help-feedback__link js-help-vote">Ik hou niet van dit antwoord</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1711&lang_id=55&vote=not_my_question" class="p-link help-feedback__link js-help-vote">Het beantwoord mijn vraag niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1711&lang_id=55&vote=incorrect" class="p-link help-feedback__link js-help-vote">Het klopt niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1711&lang_id=55&vote=other" class="p-link help-feedback__link js-help-vote">Andere reden</a> </div> <span class="help-feedback__yes">Bedankt voor je feedback</span> </div> </div> </div> </div> </li> <li class="js-wrap"> <a href="?release=19_1709#i19_1709" id="i19_1709" class="question js-toggle" data-fx-wrap="answer-1709"> <span class="question__number"> <i class="icon icon--blue"><svg class="icon-svg"><use xlink:href="/web/20160505043346im_/https://badoo.com/nl/help/#icon-cross-sm"></use></svg></i> </span> Hoe kan ik mijn geboortedatum aanpassen? </a> <div id="answer-1709" class="js-fx-wrap"> <div class="js-fx-content"> <div class="answer"> <p>Ga naar je instellingen en klik op het potlood-icoontje naast 'Je basisgegevens', voer daar je juiste geboortedatum in en klik op 'Opslaan' om te bevestigen. Houd er rekening mee dat je eenmalig is.<br></p> <div class="help-feedback js-wrap js-help-feedback"> <div class="help-feedback__question"> <span class="help-feedback__title">Was dit antwoord nuttig?</span> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1709&lang_id=55&vote=yes" class="p-link js-help-vote">Ja</a> - <span class="p-link js-toggle" data-jst-class="vote-no">Nee</span> </div> <div class="help-feedback__no"> <span>Waarom was het niet nuttig?</span><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1709&lang_id=55&vote=dont_like" class="p-link help-feedback__link js-help-vote">Ik hou niet van dit antwoord</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1709&lang_id=55&vote=not_my_question" class="p-link help-feedback__link js-help-vote">Het beantwoord mijn vraag niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1709&lang_id=55&vote=incorrect" class="p-link help-feedback__link js-help-vote">Het klopt niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1709&lang_id=55&vote=other" class="p-link help-feedback__link js-help-vote">Andere reden</a> </div> <span class="help-feedback__yes">Bedankt voor je feedback</span> </div> </div> </div> </div> </li> <li class="js-wrap"> <a href="?release=19_125#i19_125" id="i19_125" class="question js-toggle" data-fx-wrap="answer-125"> <span class="question__number"> <i class="icon icon--blue"><svg class="icon-svg"><use xlink:href="/web/20160505043346im_/https://badoo.com/nl/help/#icon-cross-sm"></use></svg></i> </span> Hoe kan ik gebruik maken van Credits? </a> <div id="answer-125" class="js-fx-wrap"> <div class="js-fx-content"> <div class="answer"> <p>Met credits kun je gebruik maken van een aantal premium functies op Badoo die niet onder het Superkrachten-abonnement vallen, zoals de Getoond worden (de bovenbalk die op bijna elke Badoo pagina te zien is), Rise Up, Voorrangrondes in het Kennismakingsspel, je Dagelijkse Contactlimiet verhogen of iemand een cadeautje te sturen. Deze functies maken het makkelijker om nieuwe mensen te ontmoeten en je kunt de Automatische Opwaardeerfunctie gebruiken om ervoor te zorgen dat je altijd genoeg credits hebt! Je kunt je instellingen voor de Automatische Opwaardeerfunctie wijzigen bij Betalingsinstellingen.</p> <div class="help-feedback js-wrap js-help-feedback"> <div class="help-feedback__question"> <span class="help-feedback__title">Was dit antwoord nuttig?</span> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=125&lang_id=55&vote=yes" class="p-link js-help-vote">Ja</a> - <span class="p-link js-toggle" data-jst-class="vote-no">Nee</span> </div> <div class="help-feedback__no"> <span>Waarom was het niet nuttig?</span><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=125&lang_id=55&vote=dont_like" class="p-link help-feedback__link js-help-vote">Ik hou niet van dit antwoord</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=125&lang_id=55&vote=not_my_question" class="p-link help-feedback__link js-help-vote">Het beantwoord mijn vraag niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=125&lang_id=55&vote=incorrect" class="p-link help-feedback__link js-help-vote">Het klopt niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=125&lang_id=55&vote=other" class="p-link help-feedback__link js-help-vote">Andere reden</a> </div> <span class="help-feedback__yes">Bedankt voor je feedback</span> </div> </div> </div> </div> </li> <li class="js-wrap"> <a href="?release=19_1715#i19_1715" id="i19_1715" class="question js-toggle" data-fx-wrap="answer-1715"> <span class="question__number"> <i class="icon icon--blue"><svg class="icon-svg"><use xlink:href="/web/20160505043346im_/https://badoo.com/nl/help/#icon-cross-sm"></use></svg></i> </span> Hoe kan ik mijn privacy beheren? </a> <div id="answer-1715" class="js-fx-wrap"> <div class="js-fx-content"> <div class="answer"> <p>Je kunt je privacy beheren door naar 'Instellingen' te gaan. Daar vind je de opties om aan te geven wie je profiel kan bekijken, of je je afstand en onlinestatus wilt tonen, of je alleen getoond wilt worden aan mensen die je leuk vond en bezocht hebt en of je toestaat dat je via e-mail gevonden kan worden.</p><p>Voor meer informatie over privacy, gelieve een kijkje te nemen naar ons <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/privacy/">Privacybeleid</a>.</p> <div class="help-feedback js-wrap js-help-feedback"> <div class="help-feedback__question"> <span class="help-feedback__title">Was dit antwoord nuttig?</span> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1715&lang_id=55&vote=yes" class="p-link js-help-vote">Ja</a> - <span class="p-link js-toggle" data-jst-class="vote-no">Nee</span> </div> <div class="help-feedback__no"> <span>Waarom was het niet nuttig?</span><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1715&lang_id=55&vote=dont_like" class="p-link help-feedback__link js-help-vote">Ik hou niet van dit antwoord</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1715&lang_id=55&vote=not_my_question" class="p-link help-feedback__link js-help-vote">Het beantwoord mijn vraag niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1715&lang_id=55&vote=incorrect" class="p-link help-feedback__link js-help-vote">Het klopt niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1715&lang_id=55&vote=other" class="p-link help-feedback__link js-help-vote">Andere reden</a> </div> <span class="help-feedback__yes">Bedankt voor je feedback</span> </div> </div> </div> </div> </li> <li class="js-wrap"> <a href="?release=19_1717#i19_1717" id="i19_1717" class="question js-toggle" data-fx-wrap="answer-1717"> <span class="question__number"> <i class="icon icon--blue"><svg class="icon-svg"><use xlink:href="/web/20160505043346im_/https://badoo.com/nl/help/#icon-cross-sm"></use></svg></i> </span> Hoe kan ik mijn profiel verwijderen? </a> <div id="answer-1717" class="js-fx-wrap"> <div class="js-fx-content"> <div class="answer"> Als je je Badoo-profiel echt wilt verwijderen, log dan in op je account en ga naar 'Instellingen'. Scrol helemaal naar beneden op de pagina; daar zal 'Account verwijderen' te zien zijn, en volg de verdere instructies. Als je problemen hebt met het inloggen op je account, dan kun je op <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/forgot/">deze pagina</a> een nieuw wachtwoord aanmaken. <div class="help-feedback js-wrap js-help-feedback"> <div class="help-feedback__question"> <span class="help-feedback__title">Was dit antwoord nuttig?</span> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1717&lang_id=55&vote=yes" class="p-link js-help-vote">Ja</a> - <span class="p-link js-toggle" data-jst-class="vote-no">Nee</span> </div> <div class="help-feedback__no"> <span>Waarom was het niet nuttig?</span><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1717&lang_id=55&vote=dont_like" class="p-link help-feedback__link js-help-vote">Ik hou niet van dit antwoord</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1717&lang_id=55&vote=not_my_question" class="p-link help-feedback__link js-help-vote">Het beantwoord mijn vraag niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1717&lang_id=55&vote=incorrect" class="p-link help-feedback__link js-help-vote">Het klopt niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1717&lang_id=55&vote=other" class="p-link help-feedback__link js-help-vote">Andere reden</a> </div> <span class="help-feedback__yes">Bedankt voor je feedback</span> </div> </div> </div> </div> </li> <li class="js-wrap"> <a href="?release=19_681#i19_681" id="i19_681" class="question js-toggle" data-fx-wrap="answer-681"> <span class="question__number"> <i class="icon icon--blue"><svg class="icon-svg"><use xlink:href="/web/20160505043346im_/https://badoo.com/nl/help/#icon-cross-sm"></use></svg></i> </span> Hoe kan ik de klantenservice benaderen? </a> <div id="answer-681" class="js-fx-wrap"> <div class="js-fx-content"> <div class="answer"> Als u een vraag heeft en u het antwoord niet kan vinden, of als u ons voor een andere reden wilt schrijven, kunt u dat hier doen <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/feedback/">feedback form</a>. <div class="help-feedback js-wrap js-help-feedback"> <div class="help-feedback__question"> <span class="help-feedback__title">Was dit antwoord nuttig?</span> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=681&lang_id=55&vote=yes" class="p-link js-help-vote">Ja</a> - <span class="p-link js-toggle" data-jst-class="vote-no">Nee</span> </div> <div class="help-feedback__no"> <span>Waarom was het niet nuttig?</span><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=681&lang_id=55&vote=dont_like" class="p-link help-feedback__link js-help-vote">Ik hou niet van dit antwoord</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=681&lang_id=55&vote=not_my_question" class="p-link help-feedback__link js-help-vote">Het beantwoord mijn vraag niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=681&lang_id=55&vote=incorrect" class="p-link help-feedback__link js-help-vote">Het klopt niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=681&lang_id=55&vote=other" class="p-link help-feedback__link js-help-vote">Andere reden</a> </div> <span class="help-feedback__yes">Bedankt voor je feedback</span> </div> </div> </div> </div> </li> <li class="js-wrap"> <a href="?release=19_1197#i19_1197" id="i19_1197" class="question js-toggle" data-fx-wrap="answer-1197"> <span class="question__number"> <i class="icon icon--blue"><svg class="icon-svg"><use xlink:href="/web/20160505043346im_/https://badoo.com/nl/help/#icon-cross-sm"></use></svg></i> </span> Stappen van troubleshooting </a> <div id="answer-1197" class="js-fx-wrap"> <div class="js-fx-content"> <div class="answer"> <p> Als je problemen ervaart op Badoo, dan is het mogelijk dat er zich een tijdelijk probleem voordoet op de app.</p> <p>Gelieve de volgende stappen te volgen om te proberen het probleem te verhelpen:</p> <p>1. Check dat je de nieuwste versie van je browser hebt, en update deze indien nodig</p> <p>2. Verwijder cookies en de cache van je browser</p> <p>3. Sluit de browser en start deze opnieuw op</p> <p>4. Log uit en log opnieuw in op je profiel</p> <p>Als geen deze stappen heeft geholpen, probeer dan ook het volgende:</p> <p>- Check dezelfde pagina in een andere browser om te zien op het probleem aan een specifieke browser ligt. Laat ons ajb weten als het probleem in beide browsers voorkomt</p> <p>- Zet enige tijdelijke plug-ins, add-ons of extenties op uw browser uit en sluit en herstart uw browser vervolgens</p> <p>- Voeg <a href="https://web.archive.org/web/20160505043346/https://badoo.com/">https://https://badoo.com/</a> toe aan je anti-virusprogramma's toe als een veilige site, en doe hetzelfde in je browser. En zorg ervoor dat je virusscanner geen problemen op je computer heeft gespot.</p> <p> Mocht je niet zeker weten hoe deze stappen gegaan moeten worden, neem dan ajb een kijkje in de Help-sectie van uw browser. </p> <div class="help-feedback js-wrap js-help-feedback"> <div class="help-feedback__question"> <span class="help-feedback__title">Was dit antwoord nuttig?</span> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1197&lang_id=55&vote=yes" class="p-link js-help-vote">Ja</a> - <span class="p-link js-toggle" data-jst-class="vote-no">Nee</span> </div> <div class="help-feedback__no"> <span>Waarom was het niet nuttig?</span><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1197&lang_id=55&vote=dont_like" class="p-link help-feedback__link js-help-vote">Ik hou niet van dit antwoord</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1197&lang_id=55&vote=not_my_question" class="p-link help-feedback__link js-help-vote">Het beantwoord mijn vraag niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1197&lang_id=55&vote=incorrect" class="p-link help-feedback__link js-help-vote">Het klopt niet</a><br> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/vote.phtml?entry_id=1197&lang_id=55&vote=other" class="p-link help-feedback__link js-help-vote">Andere reden</a> </div> <span class="help-feedback__yes">Bedankt voor je feedback</span> </div> </div> </div> </div> </li> </ol></div> </article> </div> </div> <div class="footer-wrap"> <div id="footwrap" class="page-center"> <div class="footer-apps"> <span class="lgrey inline">Download onze gratis apps:</span> <div class="inline footer-app"> <div class="btn btn--sm btn--ico btn--static"> <i 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<li class="option"><a href="https://web.archive.org/web/20160505043346/https://corp.badoo.com/nl/jobs/">Banen</a></li> <li class="option"><a href="https://web.archive.org/web/20160505043346/https://corp.badoo.com/nl/news/blog/">Blog</a></li> </ul> </div> </div> </li> <li class="footer-menu__item"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/mobile/?ref=web-hub-footer" class="lgrey footer-menu__link">Mobiel</a> </li> <li class="footer-menu__item"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/terms/" class="lgrey footer-menu__link">Voorwaarden</a> </li> <li class="footer-menu__item"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/privacy/" class="lgrey footer-menu__link">Privacy</a> </li> <li class="footer-menu__item"> <div class="dropdown-link" data-control-type="tooltip"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/" class="lgrey footer-menu__link" target="_blank">Help</a> <div class="datalist tc"> <ul class="options"> <li class="option"><a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/help/" class="app" rel="help-center">Help</a></li> <li class="option"><a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/guidelines/" class="app" rel="help-center">Gebruikersovereenkomst</a></li> <li class="option"><a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/safetytips.phtml" class="app" rel="help-center">Beveiligingstips</a></li> </ul> </div> </div> </li> <li class="footer-menu__item"> <a href="https://web.archive.org/web/20160505043346/https://corp.badoo.com/nl/contacts/press" class="lgrey footer-menu__link" target="_blank">Pers</a> </li> </ul> </div> <div class="lgrey footer-copy"> <span class="js-footer-counters"> <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/daten/" class="lgrey" class="lgrey app" rel="search" data-ga-ev="Clicks,Footer,X people are here">309.494.001</a> mensen, waarvan er nu <a href="https://web.archive.org/web/20160505043346/https://badoo.com/nl/daten/online/" class="lgrey" class="app" rel="search" data-ga-ev="Clicks,Footer,X people are online right now">1.181.572</a> online zijn! </span> 2016 © Badoo </div> </div> <div class="footer__col"> <div class="likes-wrap js-footer-likes" data-control-type="likes" data-config-key="footer"> <div class="like-wrap"> <div class="connect_widget_ltr button_count" id="static_fb4216297873"> <div class="like-wrap_ fb"> <div class="like-btn"><span>Vind ik leuk</span></div> <span class="like-counter">10,7 m</span> </div> </div><div id="fb4216297873" class="pv_likes_item"></div> </div> <div class="like-wrap"> <div id="static_y2817709200" class="like-wrap_ yt"> <div class="like-btn"><span>YouTube</span></div> </div><div id="y2817709200" class="pv_likes_item"></div> </div> <div class="like-wrap"> <div class="like-wrap_ google" id="static_g2817709200"> <div 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