CINXE.COM
Contact the Infrastructure Team - Apache Infrastructure Website
<!doctype html> <html class="no-js" lang="en" dir="ltr"> <head> <meta charset="utf-8"> <meta http-equiv="x-ua-compatible" content="ie=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Contact the Infrastructure Team - Apache Infrastructure Website</title> <link href="/css/bootstrap.min.css" rel="stylesheet"> <link href="/css/fontawesome.all.min.css" rel="stylesheet"> <link href="/css/headerlink.css" rel="stylesheet"> <script src="/highlight/highlight.min.js"></script> </head> <body class="d-flex flex-column h-100"> <main class="flex-shrink-0"> <div> <!-- nav bar --> <nav class="navbar navbar-expand-lg navbar-dark bg-dark" aria-label="Fifth navbar example"> <div class="container-fluid"> <a class="navbar-brand" href="/"><img src="/images/feather.png" style="height: 32px;"/> Apache Infrastructure</a> <button class="navbar-toggler" type="button" data-bs-toggle="collapse" data-bs-target="#navbarADP" aria-controls="navbarADP" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> <div class="collapse navbar-collapse" id="navbarADP"> <ul class="navbar-nav me-auto mb-2 mb-lg-0"> <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle" href="#" data-bs-toggle="dropdown" aria-expanded="false">About</a> <ul class="dropdown-menu"> <li><a class="dropdown-item" href="/infra-news.html">News</a></li> <li><a class="dropdown-item" href="/blog/">The Infrastructure Blog</a></li> <li><a class="dropdown-item" href="/roundtable.html">The Infrastructure Roundtable</a></li> <li><a class="dropdown-item" href="/team.html">About the team</a></li> </ul> </li> <li class="nav-item"> <a class="nav-link" href="/policies.html">Policies</a> </li> <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle" href="#" data-bs-toggle="dropdown" aria-expanded="false">Services and Tools</a> <ul class="dropdown-menu"> <li><a class="dropdown-item" href="/services.html">Services and Tools</a></li> <li><a class="dropdown-item" href="https://blocky.apache.org/">Blocky</a></li> <li><a class="dropdown-item" href="https://app.datadoghq.com/account/login?next=%2Finfrastructure">DataDog</a></li> <li><a class="dropdown-item" href="https://whimsy.apache.org/roster/committer/" target="_blank">Committer Search</a></li> </ul> </li> <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle" href="#" data-bs-toggle="dropdown" aria-expanded="false">Documentation</a> <ul class="dropdown-menu"> <li><a class="dropdown-item" href="/doc.html">Contribute</a></li> <li><a class="dropdown-item" href="/infra-volunteer.html">Volunteer with Infra</a></li> <li><a class="dropdown-item" href="/how-to-mirror.html">Become an ASF download mirror</a></li> <li><a class="dropdown-item" href="/hosting-external-agent.html">Host a Jenkins or Buildbot agent</a></li> </ul> </li> <li class="nav-item"> <a class="nav-link" href="/stats.html">Status</a> </li> <li class="nav-item"> <a class="nav-link" href="/contact.html">Contact Us</a> </li> </ul> </div> </div> </nav> <!-- page contents --> <div id="contents"> <div class="bg-white p-5 rounded"> <div class="col-sm-8 mx-auto"> <h1> Contact the Infrastructure Team </h1> <h3>Request a change to the main ASF website</h3> <p>The Marketing and Publicity (M&P) committee is responsible for the main ASF website. The source for the website is at <a href="https://github.com/apache/www-site" target="_blank">github.com/apache/www-site</a>. You can create an Issue there to state what you think should change, and what you propose the change to be.</p> <h3>Request a change to the Infrastructure website</h3> <p>The source for this website is at <a href="https://github.com/apache/infrastructure-website" target="_blank">github.com/apache/infrastructure-website</a>. You can create an Issue there to state what you think should change, and what you propose the change to be.</p> <h3>Chat</h3> <p>Join us on <a href="https://the-asf.slack.com/">Slack</a> in the #asfinfra channel for direct messaging!</p> <h3>Request resources/tasks/projects</h3> <p>Please create a <a href="https://issues.apache.org/jira/">Jira</a> ticket for your request.</p> <p>Review the <a href="jira-guidelines">guidelines for creating a Jira ticket</a>.</p> <h3>Suggest a service, or an enhancement to an existing service</h3> <p>Visit the <a href="https://github.com/apache/infrastructure-ideas" target="_blank">Infra suggestion box</a>.</p> <h3>For general inquiries</h3> <p>General inquiries and questions should go to: <code>users@infra.apache.org</code>.</p> <p>To subscribe to that list, send an email, from the email address you want to use, to <code>users-subscribe@infra.apache.org</code>.</p> <h3>What we need to know</h3> <p>Here's a <a href="infra-contact.html">guide to what to tell us</a> so we can respond to your request quickly and appropriately.</p> <h3>In case of emergency</h3> <p>If there is an absolutely urgent problem that must be handled <strong>at once</strong>, such as a malicious hacker having an active root through shell on <code>archive.apache.org</code>, follow this escalation path:</p> <ol> <li>Send an email to <code>root@</code> and <code>private@infra</code> describing the issue. If you get no response within fifteen minutes...</li> <li>Create a message on the <code>#asfinfra</code> channel in the Slack Apache space (link is at the top of the page). If you get no response within ten minutes...</li> <li>Open a Jira ticket (link is higher in the page) for INFRA, with a priority of <strong>blocker</strong>.</li> </ol> </div> </div> </div> <!-- footer --> <div class="row"> <div class="large-12 medium-12 columns"> <p style="font-style: italic; font-size: 0.8rem; text-align: center;"> Copyright 2024, <a href="https://www.apache.org/">The Apache Software Foundation</a>, Licensed under the <a href="https://www.apache.org/licenses/LICENSE-2.0">Apache License, Version 2.0</a>.<br/> Apache® and the Apache feather logo are trademarks of The Apache Software Foundation. </p> </div> </div> <script type="application/ecmascript" src="/js/bootstrap.bundle.min.js" integrity="sha384-OERcA2EqjJCMA+/3y+gxIOqMEjwtxJY7qPCqsdltbNJuaOe923+mo//f6V8Qbsw3"></script> </div> </main> <script>hljs.initHighlightingOnLoad();</script> </body> </html>