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<div class="fl-col fl-node-lsdjm79n13px fl-col-bg-color" data-node="lsdjm79n13px"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-wr20abd4jy6u" data-node="wr20abd4jy6u"> <div class="fl-module-content fl-node-content"> <h1 class="fl-heading"> <span class="fl-heading-text">Case study: Automated sales and registration data flows</span> </h1> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-xu74ds9z1eym" data-node="xu74ds9z1eym"> <div class="fl-col fl-node-xmdyb410silq fl-col-bg-color" data-node="xmdyb410silq"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-rich-text fl-node-4b3ui1rey6tc" data-node="4b3ui1rey6tc"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p><strong>Company type:</strong> Conference Organiser<br /> <strong>Location:</strong> Midlands, England</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-row fl-row-full-width fl-row-bg-none fl-node-grz4ubo53hl2 fl-row-default-height fl-row-align-center ee-features" data-node="grz4ubo53hl2"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-hg7ojuy8brcv" data-node="hg7ojuy8brcv"> <div class="fl-col fl-node-ie2wzo8tch39 fl-col-bg-color" data-node="ie2wzo8tch39"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-02w69xjmo48h" data-node="02w69xjmo48h"> <div class="fl-module-content fl-node-content"> <h3 class="fl-heading"> <span class="fl-heading-text">Their problem</span> </h3> </div> </div> <div class="fl-module fl-module-rich-text fl-node-l0ngohsejfbm" data-node="l0ngohsejfbm"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p>Our client sold tickets online via their website but at the end of each week they were manually exporting and importing sales data to feed their accounts software and EMS platform. Data was therefore never up-to-date which would affect the sales team and senior management鈥檚 day to day view.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-row fl-row-full-width fl-row-bg-none fl-node-uqw6s2e8riz0 fl-row-default-height fl-row-align-center ee-features" data-node="uqw6s2e8riz0"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-9ai3phd1erot" data-node="9ai3phd1erot"> <div class="fl-col fl-node-sx28d0pugzc5 fl-col-bg-color" data-node="sx28d0pugzc5"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-6goq15hi3znc" data-node="6goq15hi3znc"> <div class="fl-module-content fl-node-content"> <h3 class="fl-heading"> <span class="fl-heading-text">What we did</span> </h3> </div> </div> <div class="fl-module fl-module-rich-text fl-node-v67izngxyreo" data-node="v67izngxyreo"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p>We developed an integration layer that would receive data from tickets sold, then automatically process payments in their own accounts package. This would either create or update the customer account, create a new invoice and finally reconcile the payment on the account. The EMS platform and marketing automation platform was also updated with these details for the relevant teams to access and take action.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-row fl-row-full-width fl-row-bg-none fl-node-ie5490qt2v16 fl-row-default-height fl-row-align-center ee-features" data-node="ie5490qt2v16"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-y61gn2kvdjqp" data-node="y61gn2kvdjqp"> <div class="fl-col fl-node-sfnropyx3lcu fl-col-bg-color" data-node="sfnropyx3lcu"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-lhxrn4m68yut" data-node="lhxrn4m68yut"> <div class="fl-module-content fl-node-content"> <h3 class="fl-heading"> <span class="fl-heading-text">The outcome</span> </h3> </div> </div> <div class="fl-module fl-module-rich-text fl-node-g56ysbx7kzeh" data-node="g56ysbx7kzeh"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p>All attendee data was now visible in realtime and the sales team could monitor progress. The Operations and Marketing teams could access the information and perform their relevant functions. The accounts team saved hours of time since they no longer needed to manually reconcile invoices and chase payments.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><footer class="fl-builder-content fl-builder-content-83 fl-builder-global-templates-locked" data-post-id="83" data-type="footer" itemscope="itemscope" itemtype="http://schema.org/WPFooter"><div class="fl-row fl-row-full-width fl-row-bg-color fl-node-ul0xdec3btki fl-row-default-height fl-row-align-center" data-node="ul0xdec3btki"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-fixed-width fl-node-content"> <div class="fl-col-group fl-node-u5ejf1kvznhb" data-node="u5ejf1kvznhb"> <div class="fl-col fl-node-g08w3z6rh2kv fl-col-bg-color fl-col-small" data-node="g08w3z6rh2kv"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-photo fl-node-1xv6nl5gequi" data-node="1xv6nl5gequi"> <div class="fl-module-content fl-node-content"> <div class="fl-photo fl-photo-align-left" itemscope itemtype="https://schema.org/ImageObject"> <div class="fl-photo-content fl-photo-img-svg"> <img loading="lazy" decoding="async" class="fl-photo-img wp-image-707 size-full" src="https://eventengine.tv/wp-content/uploads/2023/09/EE-logo_cmyk_pos.svg" alt="Event Engine" itemprop="image" height="126" width="727" title="Logo" /> </div> </div> </div> </div> </div> </div> <div class="fl-col fl-node-7l94iyt3z5xo fl-col-bg-color fl-col-small" data-node="7l94iyt3z5xo"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-j1g58m3dabon" data-node="j1g58m3dabon"> <div class="fl-module-content fl-node-content"> <h1 class="fl-heading"> <span class="fl-heading-text">Connect</span> </h1> </div> </div> <div class="fl-module fl-module-rich-text fl-node-5i0zy4armbs2" data-node="5i0zy4armbs2"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p><a href="https://www.linkedin.com/company/27117739/" target="_blank" rel="noopener">LinkedIn</a><br /> <a href="https://facebook.com/eventenginecast" target="_blank" rel="noopener">Facebook</a></p> </div> </div> </div> </div> </div> <div class="fl-col fl-node-v4z25dw8b7rc fl-col-bg-color fl-col-small" data-node="v4z25dw8b7rc"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-fxwmtnqjhvul" data-node="fxwmtnqjhvul"> <div class="fl-module-content fl-node-content"> <h1 class="fl-heading"> <span class="fl-heading-text">Terms</span> </h1> </div> </div> <div class="fl-module fl-module-rich-text fl-node-foe6b0xrw2vn" data-node="foe6b0xrw2vn"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p><a href="/cookie-policy/">Cookie policy</a><br /> <a href="/website-privacy-notice/">Privacy notice</a></p> </div> </div> </div> </div> </div> <div class="fl-col fl-node-g7pbe2yxjqac fl-col-bg-color fl-col-small" data-node="g7pbe2yxjqac"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-heading fl-node-yfubg8k2m7rl" data-node="yfubg8k2m7rl"> <div class="fl-module-content fl-node-content"> <h1 class="fl-heading"> <span class="fl-heading-text">Support</span> </h1> </div> </div> <div class="fl-module fl-module-rich-text fl-node-t7zqh2ke6p91" data-node="t7zqh2ke6p91"> <div class="fl-module-content fl-node-content"> <div class="fl-rich-text"> <p><a href="https://help.eventengine.tv/" target="_blank" rel="noopener">Knowledgebase</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </footer> </div> <script id="html-checker-js-extra"> var htmlCheckerAjax = {"ajax_url":"https:\/\/eventengine.tv\/wp-admin\/admin-ajax.php"}; </script> <script src="https://eventengine.tv/wp-content/swis/cache/js/plugins/Unclosed-HTML/html-checker-1722331211.min.js" id="html-checker-js" defer></script> <script src="https://eventengine.tv/wp-content/plugins/bb-plugin/js/jquery.imagesloaded.min.js?ver=2.8.5" id="imagesloaded-js" defer></script> <script src="https://eventengine.tv/wp-content/plugins/bb-plugin/js/jquery.ba-throttle-debounce.min.js?ver=2.8.5" id="jquery-throttle-js" defer></script> <script src="https://eventengine.tv/wp-content/uploads/bb-plugin/cache/7b79ff685ff0896eaf19f75c954e9199-layout-bundle.js?ver=2.8.5-1.4.11.2" id="fl-builder-layout-bundle-7b79ff685ff0896eaf19f75c954e9199-js" defer></script> <script id="wpbf-site-js-before" src="data:text/javascript,var WpbfObj={ajaxurl:"https://eventengine.tv/wp-admin/admin-ajax.php"}" defer></script><script src="https://eventengine.tv/wp-includes/js/comment-reply.min.js?ver=6.7.1" id="comment-reply-js" async data-wp-strategy="async"></script> <script src="https://eventengine.tv/wp-content/swis/cache/js/plugins/wpbf-premium/js/site-1719493559.min.js?ver=2.10.0.4" id="wpbf-premium-js" defer></script> </body> </html>