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span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-496050" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496050"><a href="#" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-915761" class="icn-menu-help-desk menu-item menu-item-type-post_type menu-item-object-page menu-item-915761"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-help-desk"></use></svg><a href="https://www.liveagent.dk/lp/help-desk-software/" urlslab_href_old="https://www.liveagent.dk/help-desk-software-2/" title="Strømline din kundekommunikation med LiveAgent's helpdesk-software. Oplev multi-kanal billettering, live chat, callcenter, og sociale medier integrationer, alt i én platform—uden opsætningsgebyr, kreditkortkrav eller bindingsperiode. Prøv gratis i 14 dage og forbedr din kundeservice med 24/7 support. Bruges af topvirksomheder som Forbes og Airbus. Kom godt i gang med LiveAgent i dag!" hreflang="da-DK" onover-preload="1">Helpdesk<div class="menu-item-description">Omnichannel kundeserviceplatform</div></a></li> <li id="menu-item-915762" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915762"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-ticketing"></use></svg><a href="https://www.liveagent.dk/ticketing-software/" title="Oplev den ultimative billetteringssoftware i 2024 med LiveAgent – til gnidningsfri kundepleje på tværs af alle kanaler. Nyd fordelene ved en universel indbakke, avanceret automatisering, og 24/7 kundesupport. Start din gratis prøveperiode uden krav om kreditkort og oplev, hvordan LiveAgent kan transformere din kundeservice med øget effektivitet og tilfredshed. Besøg vores side nu for at finde den perfekte løsning til din virksomhed!" hreflang="da-DK" onover-preload="1">Billetsoftware<div class="menu-item-description">Avanceret billetteringssystem</div></a></li> <li id="menu-item-496040" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-496040"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-live-chat"></use></svg><a href="https://www.liveagent.dk/live-chat-software/" title="Boost kundeengagement med LiveAgent's lynhurtige live chat-software. Gratis prøveversion, ingen kreditkort kræves. Start i dag!" hreflang="da-DK" onover-preload="1">Live-chat<div class="menu-item-description">Hurtigste live chat på markedet</div></a></li> </ul> </li> <li id="menu-item-496045" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496045"><a href="#" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">sub</a> <ul class="sub-menu"> <li id="menu-item-915793" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-915793"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#thumbsup"></use></svg><a href="https://www.liveagent.dk/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Sociale medier<div class="menu-item-description">Besvare dine følgere direkte fra LiveAgent</div></a></li> <li id="menu-item-695162" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695162"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#phone"></use></svg><a href="https://www.liveagent.dk/call-center-software/" title="Oplev LiveAgent – den bedste callcentersoftware i 2024! Krystalklar lyd, omnichannel support & 30 dages gratis prøveperiode. Start nu!" hreflang="da-DK" onover-preload="1">Callcenter<div class="menu-item-description">Indbygget call center software</div></a></li> <li id="menu-item-874210" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874210"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#lightbulb"></use></svg><a href="https://www.liveagent.dk/liveagent-vidensbase-software/" title="Opret en brugervenlig vidensbase med LiveAgent. Gratis prøveperiode uden kreditkort. Forbedr kundeservice og selvbetjening i dag!" hreflang="da-DK" onover-preload="1">Vidensbase<div class="menu-item-description">Tilbyde selvbetjeningsmuligheder</div></a></li> </ul> </li> <li id="menu-item-496051" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496051"><a href="#" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">Brug til</a> <ul class="sub-menu"> <li id="menu-item-915823" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-915823"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-business-solutions"></use></svg><a href="https://www.liveagent.dk/virksomhed/" title="Skalerbar helpdesk-software tilpasset alle virksomheder. Forbedr kundeservice, øg tilfredshed og indtjening. Start gratis prøve nu!" hreflang="da-DK" onover-preload="1">Virksomhedsløsninger<div class="menu-item-description">Forskellige virksomheder, forskellige løsninger</div></a></li> <li id="menu-item-915853" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-915853"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#shop"></use></svg><a href="https://www.liveagent.dk/industri/" title='LiveAgent tilpasser sig enhver branche! Boost kundesupport med omnichannel helpdesk, 24/7 support & gratis prøve i 30 dage. Prøv nu!"' hreflang="da-DK" onover-preload="1">Industriløsninger<div class="menu-item-description">Tilpas LiveAgent til din branche</div></a></li> <li id="menu-item-713803" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-713803"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-use-cases"></use></svg><a href="https://www.liveagent.dk/succeshistorier/" title="Læs succeshistorier om virksomheder, der forbedrede kundeservice, tilfredshed og vækst med LiveAgent. Start din gratis prøve i dag!" hreflang="da-DK" onover-preload="1">Brugstilfælde<div class="menu-item-description">Et produkt, flere brugscenarier</div></a></li> </ul> </li> <li id="menu-item-496052" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496052"><a href="#" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">Integrationer</a> <ul class="sub-menu"> <li id="menu-item-951155" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951155"><a href="https://www.liveagent.com/integrations/whatsapp/" title="Integrate WhatsApp with LiveAgent for seamless customer support. Manage messages efficiently with a 30-day free trial. Boost satisfaction now!" hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-950057" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950057"><a href="https://www.liveagent.com/integrations/whatsapp/" title="Integrate WhatsApp with LiveAgent for seamless customer support. Manage messages efficiently with a 30-day free trial. Boost satisfaction now!" hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-950079" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950079"><a href="https://www.liveagent.com/integrations/wordpress/" title="Integrate LiveAgent's live chat with WordPress to boost customer support. Easy setup, real-time engagement, and enhanced user experience!" hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-950103" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950103"><a href="https://www.liveagent.com/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-525192" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-525192"><a href="https://www.liveagent.dk/integrationer/magento/" title="Integrer Magento 2 med LiveAgent for automatisk kundeinfo, ordrer og multikanalstyring. Start en gratis prøveperiode uden forpligtelser!" hreflang="da-DK" onover-preload="1">Magento</a></li> <li id="menu-item-950104" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950104"><a href="https://www.liveagent.com/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-525193" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-525193"><a href="https://www.liveagent.dk/integrationer/mailchimp/" title="Integrer Mailchimp med LiveAgent for at administrere kontakter og abonnementer nemt. Få hurtigere kundesvar og optimer din e-mailmarketing!" hreflang="da-DK" onover-preload="1">Mailchimp</a></li> <li id="menu-item-950105" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950105"><a href="https://www.liveagent.com/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">PipeDrive</a></li> <li id="menu-item-950106" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950106"><a href="https://www.liveagent.com/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-496053" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-496053"><a href="/integrationer/" title="Maksimer din kundeservice med LiveAgents integrationer. Udforsk VoIP, CRM og mere for forbedret effektivitet og tilfredshed. Prøv gratis!" hreflang="da-DK" onover-preload="1">Flere integrationer</a></li> </ul> </li> </ul> </li> <li id="menu-item-496026" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-496026"><a href="#" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">Ressourcer</a> <ul class="sub-menu"> <li id="menu-item-496054" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496054"><a href="#" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">Lær</a> <ul class="sub-menu"> <li id="menu-item-496057" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-496057"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#graduation"></use></svg><a href="/akademi/" title='LiveAgent Akademi: Din ultimative guide til kundeservice! Lær teori, bløde færdigheder, og bedste praksis for at forbedre kundetilfredshed."' hreflang="da-DK" onover-preload="1">Akademi<div class="menu-item-description">Bliv kundeserviceekspert</div></a></li> <li id="menu-item-496058" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-496058"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-templates"></use></svg><a href="/skabeloner/" title='Find effektive kundeservice- og marketing e-mail-skabeloner, IVR-scripts og tips til e-handel. Boost din kundetilfredshed og ROI!"' hreflang="da-DK" onover-preload="1">Skabeloner<div class="menu-item-description">Skabeloner, der kan tilpasses til enhver lejlighed</div></a></li> <li id="menu-item-496076" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-496076"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-checklists"></use></svg><a href="/checklists/" title="Få adgang til detaljerede tjeklister til effektiv organisering af arbejdsgange. Perfekt til kundeservice, marketing, HR og meget mere." hreflang="da-DK" onover-preload="1">Tjeklister<div class="menu-item-description">Sådan håndterer du din proces</div></a></li> </ul> </li> <li id="menu-item-496046" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-496046"><a href="#" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">sub</a> <ul class="sub-menu"> <li id="menu-item-496061" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-496061"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#pencil"></use></svg><a href="/blog/" title="Besøg LiveAgent bloggen for de nyeste nyheder om helpdesk-software og kundetilfredshed. Få tips og tricks til at opbygge en loyal kundebase og optimere teamets produktivitet. Læs om topbedømt software, Zendesk-alternativer, og månedlige opdateringer. Start din rejse mod bedre kundeservice i dag!" hreflang="da-DK" onover-preload="1">Blog<div class="menu-item-description">Nyheder om kundeservice & LiveAgent</div></a></li> <li id="menu-item-496062" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-496062"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-glossary"></use></svg><a href="/kundesupport-ordliste/" aria-current="page" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">Ordliste<div class="menu-item-description">Lær kundeserviceterminologi</div></a></li> <li id="menu-item-496078" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-496078"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Supportportal<div class="menu-item-description">How-to-artikler og vejledninger</div></a></li> </ul> </li> <li id="menu-item-496047" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496047"><a href="#" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">sub</a> <ul class="sub-menu"> <li id="menu-item-496064" class="icn-menu-typing-test menu-item menu-item-type-custom menu-item-object-custom menu-item-496064"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-typing-test"></use></svg><a href="/skrivetest/" title="Test din skrivehastighed med LiveAgent! Forbedr produktivitet, kundetilfredshed og få lynhurtige svar med vores gratis skrivetest. Prøv nu!" hreflang="da-DK" onover-preload="1">Skrivetest<div class="menu-item-description">Forbedre din skrivehastighed</div></a></li> <li id="menu-item-496077" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-496077"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#menu-reviews"></use></svg><a href="/reviews/" title="Læs detaljerede anmeldelser af populære softwareløsninger. Sammenlign funktioner, priser og integrationer for at finde det bedste match!" hreflang="da-DK" onover-preload="1">Anmeldelser<div class="menu-item-description">Tag et kig på anmeldelser af softwarefunktioner</div></a></li> </ul> </li> <li id="menu-item-496073" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496073"><a href="#" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK">Virksomhed</a> <ul class="sub-menu"> <li id="menu-item-496067" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-496067"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#heart"></use></svg><a href="https://www.liveagent.dk/om-os/om-liveagent/" title="Alle succesrige virksomheder startede et sted. Tjek vores historie og lær mere om vores virksomheds mission, vision og værdier." hreflang="da-DK" onover-preload="1">Om os<div class="menu-item-description">Mød teamet bag produktet</div></a></li> <li id="menu-item-496070" class="icn-trophy menu-item menu-item-type-custom menu-item-object-custom menu-item-496070"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.82#trophy"></use></svg><a href="/awards/" title="Discover LiveAgent's award-winning solutions! Recognized as a leader in Help Desk & Customer Service Software by Capterra, GetApp & more!" hreflang="da-DK" onover-preload="1">Priser<div class="menu-item-description">Vores priser og resultater</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-496027" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-496027"><a href="/funktioner/" title="Oplev LiveAgents omfattende multikanals helpdesk-software med avancerede funktioner som billetadministration, agent-kollisionsdetektion, automatiseret billetfordeling og meget mere. Ideel til virksomheder af alle størrelser. Besøg nu for at optimere din kundesupport!" hreflang="da-DK" onover-preload="1">Features</a></li> <li id="menu-item-496030" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-496030"><a href="/prisfastsaettelse/" title="Prisfastsættelse for LiveAgent: Effektive supportløsninger fra $15/måned, inkl. live chat, billettering & integrationer. Prøv gratis i 14 dage!" hreflang="da-DK" onover-preload="1">Priser</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/proeveversion/" class="Button Button--outline" title="Tilmeld dig LiveAgent i dag og få en 30-dages gratis prøveperiode. Oplev effektiv kundesupport med det samme!" hreflang="da-DK" onover-preload="1"> <span>Prøveperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log ind på din LiveAgent-konto nemt og hurtigt. Få adgang til dit kundeservicesystem og optimer din support i dag!" hreflang="da-DK" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Planlæg en gratis LiveAgent-demo og lær, hvordan du kan forbedre kundetilfredshed og øge salget med vores omnikanal-platform. Få en personlig rundvisning, stil spørgsmål om pris og funktioner, og inviter op til 100 kollegaer. Ingen forpligtelse og intet kreditkort kræves for at deltage!" hreflang="da-DK" onover-preload="1"> <span>Demo</span> </a> <a href="/proeveversion/" class="Button Button--outline" title="Tilmeld dig LiveAgent i dag og få en 30-dages gratis prøveperiode. Oplev effektiv kundesupport med det samme!" hreflang="da-DK" onover-preload="1"> <span>Prøveperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log ind på din LiveAgent-konto nemt og hurtigt. Få adgang til dit kundeservicesystem og optimer din support i dag!" hreflang="da-DK" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-da" lang="da"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="dk" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asien</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Middle East</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/klientsko-obslujvane-termini/" title="Открийте пълен речник на термини за help desk софтуер и клиентско обслужване. Лесно разберете нови понятия!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/" title="Objevte kompletní slovníček terminologie zákaznické podpory a helpdesk softwaru. Snadné porozumění pojmům na jednom místě!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </span> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/glossar/" title="Entdecken Sie das umfassende Helpdesk-Glossar von LiveAgent! Lernen Sie Kundendienstbegriffe und verbessern Sie Ihre Service-Kompetenz." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/klienditoe-sonastik/" title="Avastage täielik klienditeeninduse terminoloogia sõnastik, mis aitab alustada klienditoe tarkvara ja teeninduse maailmas!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/glosario/" title="Descubra un completo glosario de términos de servicio al cliente y software help desk. Ideal para principiantes y expertos. ¡Visítenos ahora!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/glossaire-de-l-assistance-client/" title="Découvrez un glossaire complet du logiciel d'assistance et service client pour comprendre facilement tous les termes essentiels. 🌟"" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/glosarri-eksipiretisis-pelaton/" title='Ανακαλύψτε το γλωσσάρι εξυπηρέτησης πελατών & help desk! Όλοι οι όροι που χρειάζεστε για να ξεκινήσετε. Μάθετε περισσότερα εδώ!"' hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/rjecnik-korisnicke-podrske/" title='Sveobuhvatan rječnik korisničke podrške: naučite sve pojmove help desk softvera na jednom mjestu. Brzo pronađite što vam treba!"' hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/glossario/" title='Scopri il glossario completo del software help desk! Tutti i termini essenziali del servizio clienti spiegati in modo semplice. 🔍"' hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/klientu-atbalsta-glosarijs/" title="Izpētiet LiveAgent klientu atbalsta glosāriju – vienkārši saprotama terminoloģija un jēdzieni palīdzības dienesta programmatūrā!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/klientu-aptarnavimo-zodynas/" title="Atraskite pagalbos tarnybos terminų žodyną! Supraskite klientų aptarnavimo sąvokas lengvai ir greitai. Apsilankykite dabar!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/szojegyzek/" title='Fedezze fel az ügyfélszolgálati szoftverek szakszókincsét! Hasznos kifejezések kezdőknek és haladóknak egyaránt. Kattintson ide!"' hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/" title="Ontdek onze uitgebreide woordenlijst voor helpdesksoftware en klantenservice. Begrijp alle terminologie moeiteloos!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/kundesupport-ordbok/" title="Få en komplett ordbok over kundeserviceterminer for hjelpepult-programvare. Perfekt for nybegynnere og eksperter!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/slowniczek/" title="Poznaj słownik terminologii obsługi klienta i pomocy technicznej! Zrozum kluczowe pojęcia i usprawnij swoją pracę. Sprawdź teraz!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/glosar-serviciul-clienti/" title="Descoperiți un glosar cuprinzător pentru programele de birou de asistență și serviciile clienți, ideal pentru începători. Navigați ușor prin terminologia esențială și învățați concepte cheie pentru a excela în domeniu. Vizitați acum pentru a vă îmbunătăți cunoștințele!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/glossarij/" title="Откройте для себя полный глоссарий по программному обеспечению Help Desk на LiveAgent. Идеально для новичков и профессионалов в обслуживании клиентов. Узнайте значения ключевых терминов и улучшите свои навыки уже сегодня!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/glosar-za-podporo-strankam/" title='Raziščite naš obsežen slovar terminologije programske opreme za pomoč uporabnikom in storitve za stranke. Idealno za začetnike, ki se soočajo z novimi izrazi, in izkušene strokovnjake, ki želijo osvežiti svoje znanje. Odkrijte definicije, od "Mapiranje gostitelja" do "Čas razrešitve", in izboljšajte svojo učinkovitost storitev za stranke.' hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asien</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/kehu-zhichi-biaodan/" title="探索完整的客户服务术语列表，助您更好地使用服务台软件。了解关键术语，提升支持效率！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/glossary-customer-support/" title='Alamin ang mga terminolohiya sa customer service at help desk gamit ang komprehensibong glossary ng LiveAgent. Tuklasin ito ngayon!"' hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/thuat-ngu-ho-tro-khach-hang/" title="Khám phá bảng thuật ngữ dịch vụ khách hàng & phần mềm Helpdesk tại LiveAgent. Tìm hiểu nhanh các khái niệm quan trọng và tối ưu hỗ trợ!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Middle East</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/masrad-daam-alameel/" title="اكتشف معجمًا شاملًا لمصطلحات خدمة العملاء وبرامج مكتب المساعدة لرفع مستوى دعم العملاء لديك! تعرف على المزيد الآن." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/customer-support-glossary/" title="Discover LiveAgent's comprehensive glossary of customer service and help desk terms. Perfect for beginners and pros to boost knowledge!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/glossario/" title='Descubra o glossário completo de termos de help desk e atendimento ao cliente! Simplifique sua experiência com definições claras e úteis."' hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.82" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopieret!"> <link rel="stylesheet" id="pages/Archive" type="text/css" media="all" href="https://www.liveagent.dk/app/themes/liveagent/assets/dist/pages/Archive.min.css?ver=1.25.82"> <div id="archive" class="Archive Archive" itemscope itemtype="https://schema.org/DefinedTermSet"> <style id="compactheader-css" type="text/css">.compact-header{padding-top:1em;padding-bottom:1em;background-color:#f9f9fa}.compact-header ~ 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hreflang="da-DK">V</a></li> </ul> </div> </div> </div> <div class="wrapper Archive__container Archive__container--glossary"> <div class="Archive__container__content list"> <div id="h-da-2" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-h">H</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/happiness-report/" title="Happiness report" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Happiness report</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/help-desk-software/" title="Help desk software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Help desk software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/helpdesk/" title="Helpdesk" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Helpdesk</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/helpdesk-portal/" title="Helpdesk portal" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Helpdesk portal</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/helpdesk-software-on-premise/" title="Helpdesk software on premise" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Helpdesk software on premise</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/helpdesk-support/" title="Helpdesk support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Helpdesk support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/helpdesk-system/" title="Helpdesk system" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Helpdesk system</span></a></li> </ul> </div> </div> <div id="w-da-2" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-w">W</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/warm-calling/" title="Warm calling" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Warm calling</span></a></li> </ul> </div> </div> <div id="a-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-a">A</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/open-ticket/" title="Åben billet" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Åben billet</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/code-of-practice/" title="Adfærdskodeks" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Adfærdskodeks</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/afgang/" title="Afgang" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Afgang</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/pending-ticket/" title="Afventende billet" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Afventende billet</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/agent-ticket-scope/" title="Agent billet kompetenceområde" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Agent billet kompetenceområde</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/agent-group/" title="Agent gruppe" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Agent gruppe</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/agent-interface/" title="Agent interface" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Agent interface</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/agent-panel/" title="Agent panel" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Agent panel</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/agent-role/" title="Agent rolle" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Agent rolle</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/agent-reply-template/" title="Agent svar skabelon" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Agent svar skabelon</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/agent-signature/" title="Agent underskrift" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Agent underskrift</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/agent-utilization/" title="Agentanvendelse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Agentanvendelse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ai-knowledge-management/" title="AI knowledge management" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">AI knowledge management</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ajax/" title="AJAX" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">AJAX</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/api/" title="Application Programming Interface" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Application Programming Interface</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/arkivering/" title="Arkivering" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Arkivering</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/audit-log/" title="Audit log" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Audit log</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/auto-dialer/" title="Auto dialer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Auto dialer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/scenario-automation/" title="Automationsscenarier" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Automationsscenarier</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/automated-call-systems/" title="Automatiserede opkaldssystemer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Automatiserede opkaldssystemer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/automations/" title="Automatiseringer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Automatiseringer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/average-handle-time-aht/" title="Average handle time / Gennemsnitlig håndteringstid (AHT)" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Average handle time / Gennemsnitlig håndteringstid (AHT)</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/what-is-acd-in-call-center/" title="Hvad er ACD (automatisk opkaldsdistribution), og hvordan virker det?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er ACD (automatisk opkaldsdistribution), og hvordan virker det?</span></a></li> </ul> </div> </div> <div id="b-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-b">B</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/base-agent/" title="Base agent" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Base agent</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/best-customer-service/" title="Bedste kundeservice" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Bedste kundeservice</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/restricted-help-center/" title="Begrænset help center" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Begrænset help center</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/besvare/" title="Besvare" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Besvare</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/paid-social-media/" title="Betalte sociale medier" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Betalte sociale medier</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ticket-backlog/" title="Billet backlog" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Billet backlog</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ticket-lifecycle/" title="Billet livscyklus" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Billet livscyklus</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ticket-watcher/" title="Billetovervåger" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Billetovervåger</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ticket-status/" title="Billetstatus" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Billetstatus</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/brand/" title="Brand" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Brand</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/brand-advocate/" title="Brandfortaler" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Brandfortaler</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/custom-agent-roles/" title="Brugerdefinerede agentroller" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Brugerdefinerede agentroller</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customize-definition/" title="Brugerindstille" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Brugerindstille</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/custom-status/" title="Brugertilpasset tilstand" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Brugertilpasset tilstand</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/bulk-import/" title="Bulk import" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Bulk import</span></a></li> </ul> </div> </div> <div id="c-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-c">C</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-center-app/" title="Call center app" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call center app</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-center-automation/" title="Call center automatisering" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call center automatisering</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-center-jobs/" title="Call center jobs" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call center jobs</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-center-supervisors/" title="Call center ledere" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call center ledere</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-center-solution/" title="Call center løsning" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call center løsning</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-center-software/" title="Call center software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call center software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-center-phone/" title="Call center telefon" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call center telefon</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-disposition/" title="Call disposition" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call disposition</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-tagging/" title="Call tagging" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call tagging</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-to-action/" title="Call to action" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Call to action</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-center-for-sale/" title="Callcenter til salg" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Callcenter til salg</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/chatting-apps/" title="Chat apps" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Chat apps</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/chat-client/" title="Chat klient" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Chat klient</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/chat-service/" title="Chat service" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Chat service</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/chat-support/" title="Chat support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Chat support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/chat-software/" title="Chatsoftware" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Chatsoftware</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/community/" title="Community" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Community</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/content-management-vs-knowledge-management/" title="Content management vs knowledge management" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Content management vs knowledge management</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/crm/" title="CRM" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">CRM</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/crm-software/" title="CRM software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">CRM software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/crm-services/" title="CRM-tjenester" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">CRM-tjenester</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/cron-job/" title="CRON job" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">CRON job</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/advocacy/" title="Customer advocacy" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Customer advocacy</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-effort-score-ces/" title="Customer Effort Score (CES)" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Customer Effort Score (CES)</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-management/" title="Customer service management" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Customer service management</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-center-technology/" title="Hvad er Call Center Teknologi?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er Call Center Teknologi?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/chat-tool/" title="Hvad er et Chat Værktøj?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er et Chat Værktøj?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-relationship/" title="Hvad er Kundeforhold?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er Kundeforhold?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/opkaldsvolumen/" title="Hvad er Opkaldsvolumen?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er Opkaldsvolumen?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-to-action-button/" title="Opfordring til handlings-knap (CTA)" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Opfordring til handlings-knap (CTA)</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/caller-tracking-software/" title="Opkalds tracking software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Opkalds tracking software</span></a></li> </ul> </div> </div> <div id="d-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-d">D</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/canned-messages/" title="Dåsebeskeder" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Dåsebeskeder</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/dashboard/" title="Dashboard" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Dashboard</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/deeskalering/" title="Deeskalering" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Deeskalering</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/desk-support/" title="Desk support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Desk support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/digital-transformation/" title="Digital transformation" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Digital transformation</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/dynamic-content/" title="Dynamisk indhold" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Dynamisk indhold</span></a></li> </ul> </div> </div> <div id="e-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-e">E</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/e-mail-forwarding/" title="E-mail-videresendelse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">E-mail-videresendelse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/effective-customer-service/" title="Effektiv kundeservice" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Effektiv kundeservice</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/external-e-mail-domain/" title="Eksternt e-mail- domæne" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Eksternt e-mail- domæne</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/escalation/" title="Eskalering" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Eskalering</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/escalation-manager/" title="Eskaleringsleder" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Eskaleringsleder</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/escalation-management/" title="Eskaleringsstyring" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Eskaleringsstyring</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/echo-cancellation/" title="Hvad er Ekko-annullering?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er Ekko-annullering?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/e-mail-only-support/" title="Kun e-mail support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kun e-mail support</span></a></li> </ul> </div> </div> <div id="f-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-f">F</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/preview-dialer/" title="Forhåndsvisning af dialer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Forhåndsvisning af dialer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/business-rules/" title="Forretningsregler" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Forretningsregler</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/first-contact-resolution/" title="Forstå første kontakt løsning (+ 6 bedste fremgangsmåder)" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Forstå første kontakt løsning (+ 6 bedste fremgangsmåder)</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ticket-priority/" title="Forståelse af helpdesk-billetprioriteter + 7 bedste praksis" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Forståelse af helpdesk-billetprioriteter + 7 bedste praksis</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/first-contact-resolution-rate/" title="Første kontakt løsningsprocent (FCR)" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Første kontakt løsningsprocent (FCR)</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/first-call-resolution/" title="Første samtale løsning" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Første samtale løsning</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/outstanding-customer-service/" title="Fremragende kundeservice" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Fremragende kundeservice</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-tag/" title="Funktionsopkaldstag" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Funktionsopkaldstag</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/free-trial/" title="Gratis prøveversion" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Gratis prøveversion</span></a></li> </ul> </div> </div> <div id="g-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-g">G</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/community-forum/" title="Gruppeforum" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Gruppeforum</span></a></li> </ul> </div> </div> <div id="h-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title">H</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/help-center/" title="Help center" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Help center</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/help-center-analytics/" title="Help center analyser" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Help center analyser</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/helpchat/" title="Helpchat" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Helpchat</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/host-mapping/" title="Host mapping" itemprop="url"><span itemprop="name">Host mapping</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/html/" title="HTML" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">HTML</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/phone-tag/" title="Hvad betyder Telefon tag?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad betyder Telefon tag?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/business-hours/" title="Hvad er åbningstider?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er åbningstider?</span></a></li> </ul> </div> </div> <div id="i-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-i">I</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/it-helpdesk/" title="Forståelse af IT-helpdesk: fordele, funktioner, opsætning & udstyr" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Forståelse af IT-helpdesk: fordele, funktioner, opsætning & udstyr</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/inbound-call/" title="Hvad er et Indgående Opkald?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er et Indgående Opkald?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ikke-fast-voip/" title="Ikke fast VoIP" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Ikke fast VoIP</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/in-app-support/" title="In-app support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">In-app support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/inbound-sales-representative/" title="Inbound salgsrepræsentant" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Inbound salgsrepræsentant</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/information-management-vs-knowledge-management/" title="Information management vs knowledge management" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Information management vs knowledge management</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/instant-chat/" title="Instant chat" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Instant chat</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/integration/" title="Integration" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Integration</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/return-on-investment/" title="Investeringsafkast" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Investeringsafkast</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ip-telefoni-opkalds-optagelse/" title="IP telefoni opkalds optagelse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">IP telefoni opkalds optagelse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ip-address/" title="IP-adresse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">IP-adresse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ip-telefon/" title="IP-telefon" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">IP-telefon</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/it-service-desk/" title="IT service desk" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">IT service desk</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/itil/" title="ITIL" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">ITIL</span></a></li> </ul> </div> </div> <div id="j-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-j">J</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/javascript/" title="Javascript" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Javascript</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/jitter-buffer/" title="Jitter buffer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Jitter buffer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/jitter-voip/" title="Jitter VoIP" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Jitter VoIP</span></a></li> </ul> </div> </div> <div id="k-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-k">K</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/klager/" title="Klager" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Klager</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/knowledge-manager/" title="Knowledge manager" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Knowledge manager</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/skill-based-routing/" title="Kompetencebaseret routing" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kompetencebaseret routing</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/competitive-advantage/" title="Konkurrencefordel" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Konkurrencefordel</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/contact-center-software/" title="Kontaktcenter software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kontaktcenter software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/kontaktpunkter/" title="Kontaktpunkter" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kontaktpunkter</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/contextual-help/" title="Kontekstuel hjælp" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kontekstuel hjælp</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/kontoadministrator/" title="Kontoadministrator" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kontoadministrator</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/conversion-costs/" title="Konverteringsomkostninger" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Konverteringsomkostninger</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/conversion-rate-optimization/" title="Konverteringsoptimering" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Konverteringsoptimering</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/conversion-rate/" title="Konverteringsrate" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Konverteringsrate</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/journey-mapping/" title="Kortlægning af rejsen" itemprop="url"><span itemprop="name">Kortlægning af rejsen</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/kpi/" title="KPI" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">KPI</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-support/" title="Kunde support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kunde support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-tracking-software/" title="Kunde tracking-software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kunde tracking-software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-engagement/" title="Kundeengagement" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeengagement</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-engagement-model/" title="Kundeengagement model" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeengagement model</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-form/" title="Kundeformular" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeformular</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-delight/" title="Kundeglæde" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeglæde</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-insights/" title="Kundeindsigt" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeindsigt</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-information/" title="Kundeinformation" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeinformation</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-interaction/" title="Kundeinteraktion" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeinteraktion</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-contact-software/" title="Kundekontakt software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundekontakt software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-lists/" title="Kundelister" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundelister</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/kunden/" title="Kunden" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kunden</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-experience/" title="Kundeoplevelse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeoplevelse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-relations/" title="Kunderelationer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kunderelationer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-representative/" title="Kunderepræsentant" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kunderepræsentant</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-care/" title="Kundeservice" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service/" title="Kundeservice i 2024: Definition, typer, priser & mere" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice i 2024: Definition, typer, priser & mere</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-consultant/" title="Kundeservice konsulent" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice konsulent</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-manager/" title="Kundeservice manager" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice manager</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-software/" title="Kundeservice software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-training/" title="Kundeservice træning" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice træning</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-survey/" title="Kundeservice undersøgelse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice undersøgelse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-tools/" title="Kundeservice værktøjer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice værktøjer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-videos/" title="Kundeservice videoer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice videoer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-companies/" title="Kundeservice virksomheder" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice virksomheder</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-satisfaction/" title="Kundeservice-tilfredshed" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservice-tilfredshed</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-center/" title="Kundeservicecenter" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeservicecenter</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-service-skills/" title="Kundeserviceevner" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundeserviceevner</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-driven-marketing-strategy/" title="Kundestyret marketingstrategi" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundestyret marketingstrategi</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-satisfaction/" title="Kundetilfredshed" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundetilfredshed</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-satisfaction-score/" title="Kundetilfredsheds-score" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundetilfredsheds-score</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-satisfaction-rating/" title="Kundetilfredshedsbedømmelse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundetilfredshedsbedømmelse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/customer-satisfaction-survey/" title="Kundetilfredshedsundersøgelse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Kundetilfredshedsundersøgelse</span></a></li> </ul> </div> </div> <div id="l-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-l">L</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/live-chat-agents/" title="Hvem er live chat agenter?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvem er live chat agenter?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/lifetime-value/" title="Levetidsværdien" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Levetidsværdien</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/liquid-markup/" title="Liquid markup" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Liquid markup</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/live-chat/" title="Live chat" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Live chat</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/live-chat-support/" title="Live chat support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Live chat support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/live-chat-video/" title="Live chat video" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Live chat video</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/live-customer-service/" title="Live kundeservice" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Live kundeservice</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/live-online-chat/" title="Live online chat" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Live online chat</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/live-support/" title="Live support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Live support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/resolution-time/" title="Løsningstid" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Løsningstid</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/resolved-ticket/" title="Løst billet" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Løst billet</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/loyalty/" title="Loyalitet" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Loyalitet</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/closed-ticket/" title="Lukket billet" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Lukket billet</span></a></li> </ul> </div> </div> <div id="m-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-m">M</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/macro/" title="Macro" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Macro</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/mail-loop/" title="Mail loop" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Mail loop</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/markdown/" title="Markdown" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Markdown</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/notification-templates/" title="Meddelelsesskabeloner" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Meddelelsesskabeloner</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/metrikker/" title="Metrikker" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Metrikker</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/mobile-sdk/" title="Mobile SDK" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Mobile SDK</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/mobile-voip/" title="Mobile VoIP" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Mobile VoIP</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/moment-of-truth/" title="Moment of truth" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Moment of truth</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/mos-voip/" title="MOS VoIP" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">MOS VoIP</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/multi-channel-support/" title="Multikanalsupport" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Multikanalsupport</span></a></li> </ul> </div> </div> <div id="n-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-n">N</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/net-promoter-score-nps/" title="Net promoter score (NPS)" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Net promoter score (NPS)</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/current-user/" title="Nuværende bruger" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Nuværende bruger</span></a></li> </ul> </div> </div> <div id="o-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-o">O</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/outbound-calls/" title="Hvad er udgående opkald?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er udgående opkald?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/omfordele/" title="Omfordele" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Omfordele</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/omnichannel-customer-experience/" title="Omnichannel kundeoplevelse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Omnichannel kundeoplevelse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/omnichannel-customer-service/" title="Omnichannel kundeservice" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Omnichannel kundeservice</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/online-chat/" title="Online chat" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Online chat</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/online-customer-service/" title="Online kundeservice" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Online kundeservice</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/online-support/" title="Online support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Online support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/online-tech-support/" title="Online teknisk support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Online teknisk support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/open-source-ticketing-system/" title="Open source billetteringssystem" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Open source billetteringssystem</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/open-source-helpdesk/" title="Open source helpdesk" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Open source helpdesk</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-handling-time/" title="Opkaldshåndteringstid" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Opkaldshåndteringstid</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-masking/" title="Opkaldsmaskering" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Opkaldsmaskering</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/opkaldsnummeridentifikationstjeneste/" title="Opkaldsnummeridentifikationstjeneste" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Opkaldsnummeridentifikationstjeneste</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/attended-transfer/" title="Opkaldsomstilling" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Opkaldsomstilling</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/opkaldsovervaagningssoftware/" title="Opkaldsovervaagningssoftware" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Opkaldsovervaagningssoftware</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-time/" title="Opkaldsvarighed" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Opkaldsvarighed</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/organic-vs-paid-social-media-marketing/" title="Organisk vs Betalte Sociale Medier" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Organisk vs Betalte Sociale Medier</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/organic-social-media/" title="Organiske sociale medier" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Organiske sociale medier</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/outbound-sales/" title="Outbound salg" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Outbound salg</span></a></li> </ul> </div> </div> <div id="p-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-p">P</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/partner-addresses/" title="Partner adresser" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Partner adresser</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/pathfinder/" title="Pathfinder" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Pathfinder</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/personalize/" title="Personalisere" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Personalisere</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/personalization-vs-customization/" title="Personalisering vs Brugertilpasning" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Personalisering vs Brugertilpasning</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/personalized-email-replies/" title="Personliggjorte e-mail-svar" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Personliggjorte e-mail-svar</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/placeholder/" title="Pladsholder" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Pladsholder</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/platform-as-a-service/" title="Platform som en Service (PaaS)" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Platform som en Service (PaaS)</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/power-dialer/" title="Power dialer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Power dialer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/predictive-dialer/" title="Prædiktiv dialer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Prædiktiv dialer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/cost-per-contact/" title="Pris pr. kontakt" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Pris pr. kontakt</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/cost-per-call/" title="Pris pr. opkald" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Pris pr. opkald</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/private-notes/" title="Private noter" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Private noter</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/progressive-dialer/" title="Progressive dialer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Progressive dialer</span></a></li> </ul> </div> </div> <div id="r-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-r">R</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/requester/" title="Anmoder" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Anmoder</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/rapporter/" title="Rapporter" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Rapporter</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/real-time-chat/" title="Real-time chat" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Real-time chat</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/robo-dialer/" title="Robotopkald" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Robotopkald</span></a></li> </ul> </div> </div> <div id="s-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-s">S</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/saml/" title="SAML" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">SAML</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/sandbox/" title="Sandbox" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Sandbox</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/service-desk/" title="Service desk" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Service desk</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/service-management-software/" title="Service management software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Service management software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/service-software/" title="Service software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Service software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/viewed-pages-per-session/" title="Sider vist pr. session" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Sider vist pr. session</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/single-sign-on/" title="Single sign-on" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Single sign-on</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/sip-calling/" title="SIP opkald" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">SIP opkald</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/sla/" title="SLA" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">SLA</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/sla-violation/" title="SLA overtrædelse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">SLA overtrædelse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/smart-rules/" title="Smart rules" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Smart rules</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/social-support/" title="Social support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Social support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/software-as-a-service-saas/" title="Software as a service (SaaS)" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Software as a service (SaaS)</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/software-support/" title="Software support" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Software support</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/spy-dialer/" title="Spy Dialer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Spy Dialer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/staff-agent/" title="Staff agent" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Staff agent</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voice-user-interface/" title="Stemme-brugergrænseflade" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Stemme-brugergrænseflade</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/support-address/" title="Support adresse" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Support adresse</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/support-ticket/" title="Support billet" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Support billet</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/support-channel/" title="Support kanal" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Support kanal</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/support-request/" title="Supportanmodning" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Supportanmodning</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/suspended-ticket/" title="Suspenderet billet" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Suspenderet billet</span></a></li> </ul> </div> </div> <div id="t-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-t">T</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/ticketing-system/" title="Hvad er et billetteringssystem: Definition, eksempler & funktioner" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er et billetteringssystem: Definition, eksempler & funktioner</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/talk-time/" title="Talk time" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Talk time</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/phone-ticketing/" title="Telefon billettering" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Telefon billettering</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/phone-dialers/" title="Telefonlinjer dialers" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Telefonlinjer dialers</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/call-resolution/" title="Telefonløsning" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Telefonløsning</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/telemarketing-software/" title="Telemarketing software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Telemarketing software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/assign-ticket/" title="Tildel billet" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Tildel billet</span></a></li> </ul> </div> </div> <div id="u-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-u">U</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/non-restricted-agent/" title="Ubegrænset agent" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Ubegrænset agent</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/udvidelser/" title="Udvidelser" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Udvidelser</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/subdomain/" title="Underdomæne" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Underdomæne</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/unified-conversations/" title="Unified conversations" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Unified conversations</span></a></li> </ul> </div> </div> <div id="v-da" class="Archive__container__content__item flex"> <h2 class="Archive__container__content__item__title" id="h-v">V</h2> <div class="Archive__container__content__item__content"> <ul> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip-caller/" title="Hvad er en VoIP-opkalder?" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Hvad er en VoIP-opkalder?</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/value-2/" title="Værdi" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Værdi</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/knowledge-base/" title="Vidensbase" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Vidensbase</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voice/" title="Voice" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">Voice</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip/" title="VoIP" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip-dialer/" title="VoIP dialer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP dialer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip-call/" title="VoIP opkald" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP opkald</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip-call-blocking/" title="VoIP opkaldsblokering" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP opkaldsblokering</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip-pbx/" title="VoIP PBX" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP PBX</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip-router/" title="VoIP router" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP router</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip-software/" title="VoIP software" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP software</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip-phone-service/" title="VoIP telefontjeneste" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP telefontjeneste</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/fixed-voip/" title="VoIP via fastnet" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP via fastnet</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a href="https://www.liveagent.dk/kundesupport-ordliste/voip-number/" title="VoIP-nummer" itemprop="url" hreflang="da-DK" onover-preload="1"><span itemprop="name">VoIP-nummer</span></a></li> <li style="display: inline-block" itemscope itemtype="https://schema.org/DefinedTerm"><a 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