News

<!DOCTYPE html> <html lang="en"> <head><meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <title>News</title> <meta name="description" content=""> <link rel="canonical" href="https://www.livechat.com/success/news/"> <link rel="next" href="/success/news/2/"> <script type="application/ld+json"> { "@context": "https://schema.org", "@graph": [{"@context":"https://schema.org","@type":"Corporation","brand":"Success by LiveChat","name":"LiveChat","sameAs":["https://www.facebook.com/SubscribeSuccess","https://www.instagram.com/subscribe_success/","https://www.linkedin.com/showcase/success-by-livechat/","https://twitter.com/Success__Team","https://www.youtube.com/channel/UCVBKToMYvBpZybYlJQEnHOA"],"url":"https://www.livechat.com/success/"}] } </script> <link rel="icon" href="/success/favicon.png"> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="News" /> <meta property="og:description" content="" /> <meta property="og:url" content="https://www.livechat.com/success/news/" /> <meta property="og:site_name" content="Success by LiveChat" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:description" content="" /> <meta name="twitter:title" content="News" /> <meta name="twitter:site" content="@Success__Team" /> <meta property="og:image" content="https://www.livechat.com/success/images/og-image.4be3a2f2cafa4f9d88ca3bc22d72d22dfa942130b58d7327720d9b284990069b.png" /> <meta name="twitter:image" content="https://www.livechat.com/success/images/og-image.4be3a2f2cafa4f9d88ca3bc22d72d22dfa942130b58d7327720d9b284990069b.png" /> <link rel="preconnect" href="https://res.cloudinary.com"> <script> scrollOffsetFunction = function() { var navElements = document.getElementsByClassName("c-navbar"); if (typeof navElements[0] !== "undefined") { var navRect = navElements[0].getBoundingClientRect(); var navStyle = getComputedStyle(navElements[0]); if (navStyle.position === "sticky" || navStyle.position === "fixed") { return navRect.bottom - navRect.top + 30; } } return 0; } </script> <script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-M6FDC2X'); </script> <link rel="stylesheet" href="/success/dist/css/main.min.2968a22435dcc56c9cde8acbc46a18f037d9fa5edfe66784a4f49a32ee0300f3.css"> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("False"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8L66E-G78CE-AA2C4-Y3KRA-CM3E6",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"8L66E-G78CE-AA2C4-Y3KRA-CM3E6";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbet4tppcaz2grerq-f-aa1a620d6-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"940527","ak.ai":parseInt("603696",10),"ak.ol":"0","ak.cr":1,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"135b990b","ak.r":6099,"ak.a2":n,"ak.m":"b","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":33008,"ak.gh":"124.155.222.130","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1732675875","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==oih0Zy4mpdIuVdpXo/Xxz6AfWKFAlGe7n3rPoaz6++QHbooUNeMweXiR06WTJrUYnAnYmhDOHfdmSj7GvETuBSS/FsBZDP3j6HWfW3RQq4g3IrlaWjdZyCyk8z+TQ0ATAnN59tknZKDnmRdmfq+8wdI1MvXxKA0Li+81JOQnWYQh4vRUc+ZsthOuh1f2av8q4Qo4jt6ly0FsC6V4fCJCgk7Iy5/+0jLvpUty9uLbD4Y1dGUCTXUKLW166kzBjn03Ilcb5BNhu4NA7xG9i70sjfM+vh/0fwnpM0AJPrcs4CzXvrYqcBF2P8+uJ2xagbU02AawTEL5JrU2f+vt2JOm6lVFmig2ZfwI9obPHcPpQmO2MwgZLukx7Pw5vjlx0LIHH8HfAlAlCOQ3IiMI9q95KmqeGSzAhD+VnqIvrPir4qk=","ak.pv":"43","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head><body > <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M6FDC2X" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <nav class="success-nav u-hidden lg:u-block "> <div class="success-nav__wrapper lg:u-flex u-flex-col"> <div class="u-pt-lg u-pb-md u-border-b u-border-gray-900"> <a href="/success/"><img src="/success/success-by-livechat-logo.svg" width="100" class="success-logo" alt="Success by LiveChat Logo"> </a> </div> <div class="u-border-b u-border-gray-900 u-pt-lg u-pb-sm u-pl-md u-pr-sm"> <ul class="success-nav__categories u-p-0 u-m-0"><li class="u-mb-sm"><a href="/success/news/" class=" u-text-p6-bold">#Know</a></li><li class="u-mb-sm"><a href="/success/sell/" class=" u-text-p6-bold">Sell</a></li><li class="u-mb-sm"><a href="/success/support/" class=" u-text-p6-bold">Support</a></li><li class="u-mb-sm"><a href="/success/grow/" class=" u-text-p6-bold">Grow</a></li><li class="u-mb-sm"><a href="/success/connect/" class=" u-text-p6-bold">Connect</a></li><li class="u-mb-md" data-controller="show"> <span class="u-flex u-items-center u-justify-between"> <a href="/success/video/" class="u-text-p6-bold "> Watch <svg class="u-ml-xs u--mb-3xs" fill="none" height="16" viewBox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"> <g fill="#000"> <path clip-rule="evenodd" d="M8 15A7 7 0 108 1a7 7 0 000 14zm0 1A8 8 0 108 0a8 8 0 000 16z" fill-rule="evenodd"/> <path d="M11 8l-4.5 2.6V5.4z"/> </g> </svg> </a> </span> </li> <li data-controller="show-hide" data-action="mouseenter->show-hide#show mouseleave->show-hide#hide" class="u--ml-md u--mr-sm u-pl-md u-pr-sm"> <span class="u-flex u-items-center u-justify-between"> <a href="#" class="u-text-p7 ">Topics</a> <button class="success-nav__toggle-dropdown v--static" data-target="show-hide.button" aria-expanded="false"> <svg width="5" height="8" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M1.4 7.4l-.8-.8L3.3 4 .6 1.4l.8-.8L4.7 4 1.4 7.4z" fill="#000"/></svg> </button> </span> <ul class="c-list u-pl-0 u-text-p8 success-video-menu u-border-l v--floating u-border-r " data-target="show-hide.content" hidden> <li> <a href="/success/topics/customer-service/" class="u-py-sm u-px-lg u-border-b u-block " > <span class="u-inline-block ">Customer service</span> </a> </li> <li> <a href="/success/topics/online-sales/" class="u-py-sm u-px-lg u-border-b u-block " > <span class="u-inline-block ">Online Sales</span> </a> </li> <li> <a href="/success/topics/ecommerce/" class="u-py-sm u-px-lg u-border-b u-block " > <span class="u-inline-block ">Ecommerce</span> </a> </li> <li> <a href="/success/topics/online-marketing/" class="u-py-sm u-px-lg u-border-b u-block " > <span class="u-inline-block ">Online Marketing</span> </a> </li> <li> <a href="/success/topics/customer-experience/" class="u-py-sm u-px-lg u-border-b u-block " > <span class="u-inline-block ">Customer experience</span> </a> </li> </ul> </li> </ul> </div> <div class="b--u-py-2 u-border-b u-border-gray-900 u-text-center b--u-px-1.5"> <p class="u-text-base">Connect with customers</p> <a href="https://accounts.livechat.com/signup/?client_id=bb9e5b2f1ab480e4a715977b7b1b4279&redirect_uri=https%3A%2F%2Fmy.livechatinc.com&response_type=token" class="c-btn v--signup u-w-full" data-controller="track" data-track-category="Interactions" data-track-action="Link click" data-track-label="Product marketing sidebar CTA" data-action="track#send" style="padding: 0.5rem 0.625rem;" >Get LiveChat</a> </div> <div class="u-mt-md"> <p class="u-text-p8 u-text-center u-text-gray-400">OUR PRODUCTS</p> <ul class="u-flex u-items-center u-justify-around u-p-0 u-px-xs u-m-0" style="list-style: none"> <li class="hover:u-bg-gray-900 u-rounded-sm" data-controller="tooltip" data-tooltip="LiveChat - Connect with Customers" data-tooltip-placement="bottom" style="line-height: 0;"> <a href="https://www.livechat.com/?utm_source=success&utm_medium=referral&utm_campaign=productnavsection" target="_blank" class="u-text-gray-700 hover:u-color-livechat" data-controller="track" data-track-category="Product Nav Section" data-track-action="Link Click" data-track-label="Clicked on LiveChat" data-action="track#send"> <i class="u-block" style="width: 32px;"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32"> <path fill="currentColor" d="M21.316 9.664a76.785 76.785 0 00-10.615 0 1.393 1.393 0 00-1.308 1.265c-.172 2.142-.195 5.35-.037 7.49.052.707.673 1.314 1.512 1.314H13.5v3.246l-2.627-.002c-2.409 0-4.571-1.785-4.758-4.318-.17-2.307-.147-5.682.039-7.99.186-2.313 2.045-4.084 4.314-4.247a80.032 80.032 0 0111.08 0c2.27.163 4.13 1.934 4.315 4.247.186 2.308.177 5.683.007 7.99-.187 2.533-2.344 4.326-4.753 4.326l-2.6-.002-5.017 3.246v-3.25l5.018-3.246h2.6c.839 0 1.46-.607 1.511-1.313.158-2.14.167-5.349-.005-7.49a1.393 1.393 0 00-1.308-1.266z"/> </svg> </i> </a> </li> <li class="hover:u-bg-gray-900 u-rounded-sm" data-controller="tooltip" data-tooltip="ChatBot - Automate customer service with AI" data-tooltip-placement="bottom" style="line-height: 0;"> <a href="https://www.chatbot.com/?utm_source=success&utm_medium=referral&utm_campaign=productnavsection" target="_blank" class="u-text-gray-700 hover:u-color-chatbot" data-controller="track" data-track-category="Product Nav Section" data-track-action="Link Click" data-track-label="Clicked on ChatBot" data-action="track#send"> <i class="u-block" style="width: 32px;"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32"> <path fill="currentColor" d="M12.018 13.595c-.351-.15-.768.105-.768.487v1.957c0 .272.147.522.393.638.749.352 2.476 1.053 4.356 1.053 1.881 0 3.608-.7 4.357-1.053a.696.696 0 00.393-.637v-1.958c0-.382-.417-.637-.768-.487-.867.369-2.367.885-3.982.885-1.614 0-3.114-.516-3.981-.885z"/> <path fill="currentColor" fill-rule="evenodd" d="M10.873 22.977l2.627.002v3.25l5.018-3.246 2.599.002c2.409 0 4.566-1.793 4.753-4.326.17-2.307.178-5.682-.007-7.99-.186-2.313-2.045-4.084-4.314-4.247a80.032 80.032 0 00-11.08 0c-2.27.163-4.13 1.934-4.315 4.247-.186 2.308-.21 5.683-.04 7.99.188 2.533 2.35 4.318 4.76 4.318zm-.172-13.313a76.785 76.785 0 0110.615 0 1.393 1.393 0 011.308 1.265c.172 2.142.163 5.35.005 7.49-.052.707-.672 1.314-1.512 1.314h-2.6L13.5 22.979v-3.246h-2.632c-.84 0-1.46-.607-1.512-1.313-.158-2.14-.135-5.349.037-7.49a1.393 1.393 0 011.308-1.266z" clip-rule="evenodd"/> </svg> </i> </a> </li> <li class="hover:u-bg-gray-900 u-rounded-sm" data-controller="tooltip" data-tooltip="HelpDesk - Support customers with tickets" data-tooltip-placement="bottom" style="line-height: 0;"> <a href="https://www.helpdesk.com/?utm_source=success&utm_medium=referral&utm_campaign=productnavsection" target="_blank" class="u-text-gray-700 hover:u-color-helpdesk" data-controller="track" data-track-category="Product Nav Section" data-track-action="Link Click" data-track-label="Clicked on HelpDesk" data-action="track#send"> <i class="u-block" style="width: 32px;"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32"> <path fill="currentColor" d="M10.525 24.275c1.825.15 3.65.225 5.475.225 1.825 0 3.65-.075 5.475-.2 2.35-.2 4.2-2.25 4.375-4.85l.015-.208c.09-1.258.135-1.886.135-3.19v-2.524l-3.25 2.825c-.023 1.198.027 1.512-.05 2.536l-.027.354c-.075.975-.675 1.775-1.4 1.825-3.5.3-6.998.282-10.498-.018-.725-.05-1.325-.85-1.4-1.825l-.022-.294c-.085-1.12-.128-1.706-.128-2.906v-.027c.025-1.291.05-2.607.15-3.923.075-.95.65-1.725 1.35-1.825h10.368l-4.94 4.338-2.125-1.954-2.427 2.131 4.523 4.157L26 10.25V7H10.525c-2.35.2-4.2 2.25-4.375 4.85-.1 1.4-.15 2.8-.15 4.175 0 1.315.046 1.97.137 3.224l.013.176c.175 2.6 2.025 4.65 4.375 4.85z"/> </svg> </i> </a> </li> <li class="hover:u-bg-gray-900 u-rounded-sm" data-controller="tooltip" data-tooltip="KnowledgeBase - Guide and educate customers" data-tooltip-placement="bottom" style="line-height: 0;"> <a href="https://www.knowledgebase.com/?utm_source=success&utm_medium=referral&utm_campaign=productnavsection" target="_blank" class="u-text-gray-700 hover:u-color-knowledgebase" data-controller="track" data-track-category="Product Nav Section" data-track-action="Link Click" data-track-label="Clicked on KnowledgeBase" data-action="track#send"> <i class="u-block" style="width: 32px;"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32"> <path fill="currentColor" d="M25.918 10.25h-3.2V7c-2.875 0-5.3 1.9-6.725 3.325C14.568 8.9 12.193 7 9.318 7v3.25h-3.25c-.1 2.525-.1 7.276.075 9.3.2 2.326 2.05 4.076 4.325 4.25 1.775.126 3.675.2 5.55.2s3.775-.05 5.55-.2c2.275-.174 4.125-1.924 4.325-4.25.125-2.024.15-6.775.025-9.3zm-3.3 9.026c-.05.675-.6 1.225-1.3 1.275a73.81 73.81 0 01-5.325.175c-1.8 0-3.6-.05-5.325-.175-.725-.05-1.25-.6-1.3-1.275-.15-1.9-.175-6.676-.05-9.026 2.325.025 4.65 2.525 5.35 3.5l1.325 1.825 1.325-1.825c.7-.975 3.075-3.475 5.4-3.5.1 2.35.05 7.125-.1 9.026z"/> </svg> </i> </a> </li> </ul> </div> <div class="u-px-md u-mb-sm u-mt-auto"> <button class="c-btn v--secondary v--sm u-text-p8-bold u-w-full" id="open-subscribe-modal" type="submit">Newsletter <svg class="u-ml-xs u--mb-3xs" xmlns="http://www.w3.org/2000/svg" width="18" height="12" viewBox="0 0 20 14" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M.5 0h19v14H.5V0zm1.6 5.2v7.2h15.8V5L10 9.1l-7.9-4zm0-1.8L10 7.3l7.9-4V1.5H2.1v1.8z" style="fill: currentColor;"/></svg></button> <div class="u-flex u-flex-row u-justify-between u-mt-md"> <a class="u-text-p9 u-inline-block" href="/success/contribute/">Write for us</a> <a class="u-text-p9 u-inline-block" href="/success/authors/">Authors</a> </div> </div> <div class="u-flex u-items-center u-justify-center u-mb-sm u-px-md success-nav__social-links"> <a href="https://www.facebook.com/SubscribeSuccess" class="u-text-gray-600 hover:u-text-gray-300 u-mx-3xs u-my-xs u-basis-2 u-p-2xs" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Follow" data-track-label="Facebook" data-action="track#send" ><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0a8 8 0 011.25 15.9v-5.59h1.86L11.47 8H9.25V6.5c0-.63.31-1.25 1.3-1.25h1.01V3.28s-.91-.15-1.79-.15c-1.83 0-3.02 1.1-3.02 3.1V8H4.72v2.31h2.03v5.6A8 8 0 018 0z" fill="currentColor"/> </svg> </a> <a href="https://www.instagram.com/subscribe_success/" class="u-text-gray-600 hover:u-text-gray-300 u-mx-3xs u-my-xs u-basis-2 u-p-2xs" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Follow" data-track-label="Instagram" data-action="track#send" ><svg width="16" height="16" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M12 0c3.26 0 3.67.01 4.95.07a8.8 8.8 0 0 1 2.91.56c.79.3 1.46.72 2.13 1.38a5.88 5.88 0 0 1 1.38 2.13c.3.76.5 1.64.56 2.91.06 1.28.07 1.7.07 4.95 0 3.26-.01 3.67-.07 4.95a8.8 8.8 0 0 1-.56 2.91c-.3.79-.72 1.46-1.38 2.13a5.88 5.88 0 0 1-2.13 1.38c-.76.3-1.64.5-2.91.56-1.28.06-1.7.07-4.95.07-3.26 0-3.67-.01-4.95-.07a8.8 8.8 0 0 1-2.91-.56 5.88 5.88 0 0 1-2.13-1.38 5.88 5.88 0 0 1-1.38-2.13 8.8 8.8 0 0 1-.56-2.91A85.12 85.12 0 0 1 0 12c0-3.26.01-3.67.07-4.95a8.8 8.8 0 0 1 .56-2.91c.3-.79.72-1.46 1.38-2.13A5.88 5.88 0 0 1 4.14.63 8.8 8.8 0 0 1 7.05.07C8.33.01 8.75 0 12 0zm4.85 2.23A83.28 83.28 0 0 0 12 2.16c-3.2 0-3.58.01-4.85.07-1.17.06-1.8.25-2.23.42-.56.21-.96.47-1.38.9-.42.41-.68.81-.9 1.37a6.64 6.64 0 0 0-.4 2.23A83.28 83.28 0 0 0 2.15 12c0 3.2.01 3.58.07 4.85.06 1.17.25 1.8.42 2.23.21.56.47.96.9 1.38.41.42.81.68 1.37.9.43.16 1.06.35 2.23.4 1.27.07 1.65.08 4.85.08 3.2 0 3.58-.01 4.85-.07a6.64 6.64 0 0 0 2.23-.42c.56-.21.96-.47 1.38-.9.42-.41.68-.81.9-1.37.16-.43.35-1.06.4-2.23.07-1.27.08-1.65.08-4.85 0-3.2-.01-3.58-.07-4.85a6.64 6.64 0 0 0-.42-2.23 3.72 3.72 0 0 0-.9-1.38 3.72 3.72 0 0 0-1.37-.9 6.64 6.64 0 0 0-2.23-.4zM12 5.83a6.16 6.16 0 1 1 0 12.33 6.16 6.16 0 0 1 0-12.32zM12 16a4 4 0 1 1 0-8 4 4 0 0 1 0 8zm7.85-10.4a1.44 1.44 0 1 1-2.88 0 1.44 1.44 0 0 1 2.88 0z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://twitter.com/intent/follow?screen_name=Success__Team" class="u-text-gray-600 hover:u-text-gray-300 u-mx-3xs u-my-xs u-basis-2 u-p-2xs" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Follow" data-track-label="Twitter" data-action="track#send" ><svg width="16" height="15" viewBox="0 0 24 20" xmlns="http://www.w3.org/2000/svg"><path d="M21.2 3A5 5 0 0 0 23.3.5c-1 .5-2 1-3 1.2A5 5 0 0 0 11.7 6 14 14 0 0 1 1.7 1a4.9 4.9 0 0 0 1.5 6.6c-.8 0-1.6-.3-2.2-.6a5 5 0 0 0 4 4.8 5 5 0 0 1-2.3.1 5 5 0 0 0 4.6 3.5 9.9 9.9 0 0 1-7.3 2A14 14 0 0 0 21.5 4.9 10 10 0 0 0 24 2.3c-.9.4-1.8.7-2.8.8z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://www.linkedin.com/showcase/success-by-livechat/" class="u-text-gray-600 hover:u-text-gray-300 u-mx-3xs u-my-xs u-basis-2 u-p-2xs" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Follow" data-track-label="LinkedIn" data-action="track#send" ><svg width="16" height="16" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M20.45 20.45H16.9v-5.57c0-1.33-.02-3.04-1.85-3.04-1.85 0-2.13 1.45-2.13 2.95v5.66H9.35V9h3.41v1.56h.05a3.74 3.74 0 0 1 3.37-1.85c3.6 0 4.27 2.37 4.27 5.46v6.28zM5.34 7.43a2.06 2.06 0 1 1 0-4.13 2.06 2.06 0 0 1 0 4.13zM3.55 20.45h3.57V9H3.55v11.45zM22.22 0H1.77C.79 0 0 .77 0 1.73v20.54C0 23.22.8 24 1.77 24h20.45c.98 0 1.78-.78 1.78-1.73V1.73C24 .77 23.2 0 22.22 0z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://www.youtube.com/channel/UCVBKToMYvBpZybYlJQEnHOA?sub_confirmation=1" class="u-text-gray-600 hover:u-text-gray-300 u-mx-3xs u-my-xs u-basis-2 u-p-2xs" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Follow" data-track-label="YouTube" data-action="track#send" ><svg width="16" height="13" viewBox="0 0 24 17" xmlns="http://www.w3.org/2000/svg"><path d="M9.5 11.6V4.8L16 8.2l-6.5 3.4zm14.3-8s-.3-1.6-1-2.3c-1-1-2-1-2.4-1C17 0 12 0 12 0S7 0 3.6.2c-.5.1-1.5.1-2.4 1-.7.8-1 2.4-1 2.4l-.2 4v1.7l.2 4s.3 1.6 1 2.3c1 1 2.1 1 2.6 1 2 .2 8.2.3 8.2.3s5 0 8.4-.3c.5 0 1.5 0 2.4-1 .7-.7 1-2.4 1-2.4l.2-3.9V7.5c0-2-.2-3.9-.2-3.9z" fill="currentColor" fill-rule="evenodd"/></svg> </a> </div> </div> </nav> <nav class="lg:u-hidden u-flex-col success-mobile-nav"> <div data-controller="show-hide"> <div class="u-relative u-flex u-justify-between u-px-md u-border-b u-border-gray-900 u-pt-md u-pb-sm"> <a href="/success/"> <img src="/success/success-by-livechat-logo.svg" width="100" class="success-logo u-m-0" alt="Success by LiveChat Logo"> </a> <div class="success-mobile-search u-Mb-2xs" data-controller="algolia-search" data-app-id="QWAPZX0OJM" data-search-key="2062a0be5e3f72c03387888d0dcb8830" data-search-index="success" > <div class="u-maxw-6" data-controller="search-input"> <div class="success-search__results v--mobile u-rounded-b u-bg-white" data-target="algolia-search.resultsWrapper"> <div class="u-px-xl u-py-xs u-bg-gray-900 u-border-t u-border-b success-search__count u-hidden" data-target="algolia-search.resultsCountWrapper"> <p class="u-text-p9-bold u-mb-0 "> <span data-target="algolia-search.resultsMax" class="u-hidden">Showing top <span data-target="algolia-search.resultsCount">0</span> results</span> <span data-target="algolia-search.resultsNumber"><span data-target="algolia-search.resultsCount">0</span> results found</span> </p> </div> <div data-target="algolia-search.results" data-action="keydown->algolia-search#navigate"></div> </div> <input type="search" autocomplete="off" name="query" class="success-mobile-search__input" placeholder="Search articles, videos and news" data-target="algolia-search.search search-input.searchInput" data-action="click->algolia-search#openResults keydown->algolia-search#jumpToFirstResult input->search-input#change click->search-input#show click->show-hide#hide" > <button class="success-search__clear v--hidden" title="Clear search" data-target="search-input.clear" data-action="click->search-input#clear click->search-input#hide" > <svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Clear search</title> <path fill-rule="evenodd" clip-rule="evenodd" d="M14 1.4L12.6 0 7 5.6 1.4 0 0 1.4 5.6 7 0 12.6 1.4 14 7 8.4l5.6 5.6 1.4-1.4L8.4 7 14 1.4z" fill="#ABABB1"/> </svg> </button> </div> </div> <button class="c-navbar__button u-text-p8-bold u-relative" aria-expanded="false" data-target="show-hide.button" data-action="show-hide#toggle"> MENU <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 17 16" width="20" class="u-ml-xs"> <g fill="none" stroke="currentColor" stroke-linecap="square"> <path d="M1 3.5h15" class="c-navbar__button__bar" /> <path d="M1 8h15" class="c-navbar__button__bar" /> <path d="M1 12.5h15" class="c-navbar__button__bar" /> </g> </svg> </button> </div> <div class="success-mobile-nav__menu" data-target="show-hide.content" hidden> <div> <ul class="success-nav__categories u-p-0 u-m-0"> <li><a href="/success/news/" class="c-menu__item v--top">#Know</a></li> <li><a href="/success/sell/" class="c-menu__item v--top">Sell</a></li> <li><a href="/success/support/" class="c-menu__item v--top">Support</a></li> <li><a href="/success/grow/" class="c-menu__item v--top">Grow</a></li> <li><a href="/success/connect/" class="c-menu__item v--top">Connect</a></li> <li data-controller="show"> <div class="u-relative"> <a href="/success/video/" data-action="show#toggle" class="c-menu__item v--top"> <span class="u-inline-block ">Watch</span> <svg class="u-ml-xs u--mb-3xs" fill="none" height="16" viewBox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"> <g fill="#000"> <path clip-rule="evenodd" d="M8 15A7 7 0 108 1a7 7 0 000 14zm0 1A8 8 0 108 0a8 8 0 000 16z" fill-rule="evenodd"/> <path d="M11 8l-4.5 2.6V5.4z"/> </g> </svg> </a> </div> </li> <li data-controller="show"> <div class="u-relative"> <a href="#" data-action="show#toggle" class="c-menu__item v--top"> <span class="u-inline-block ">Topics</span> </a> <button class="success-mobile-nav__toggle-dropdown" data-action="show#toggle" aria-expanded="false"> <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 5l7 7-7 7"/> </svg> </button> </div> <ul class="c-list u-pl-0 u-text-p7 mobile-sub-menu" data-target="show.content" hidden> <li> <div class="u-relative c-menu__item v--top"> <a href="#" data-action="show#toggle" class="u-pl-xl"> <span class="u-inline-block ">Topics</span> </a> <button class="success-mobile-nav__toggle-dropdown v--left" data-action="show#toggle" aria-expanded="false"> <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M15 19l-7-7 7-7"/> </svg> </button> </div> </li> <li> <a href="/success/topics/customer-service/" class="u-py-sm u-px-lg u-border-b u-block" > <span class="u-inline-block ">Customer service</span> </a> </li> <li> <a href="/success/topics/online-sales/" class="u-py-sm u-px-lg u-border-b u-block" > <span class="u-inline-block ">Online Sales</span> </a> </li> <li> <a href="/success/topics/ecommerce/" class="u-py-sm u-px-lg u-border-b u-block" > <span class="u-inline-block ">Ecommerce</span> </a> </li> <li> <a href="/success/topics/online-marketing/" class="u-py-sm u-px-lg u-border-b u-block" > <span class="u-inline-block ">Online Marketing</span> </a> </li> <li> <a href="/success/topics/customer-experience/" class="u-py-sm u-px-lg u-border-b u-block" > <span class="u-inline-block ">Customer experience</span> </a> </li> </ul> </li> </ul> </div> <div class="u-mt-md"> <p class="u-text-p10 u-px-lg u-py-md u-text-gray-400">DISCOVER OUR PRODUCTS</p> <ul class="u-p-0 u-m-0" style="list-style: none"> <li class="c-menu__item hover:u-bg-gray-900"> <a href="https://www.livechat.com/?utm_source=success&utm_medium=referral&utm_campaign=productnavsection" target="_blank" class="u-flex u-items-center u-px-md u-color-livechat" style="text-decoration: none;" data-controller="track" data-track-category="Product Nav Section" data-track-action="Link Click" data-track-label="Clicked on LiveChat" data-action="track#send"> <i class="u-flex" style="width: 48px;"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32"> <path fill="currentColor" d="M21.316 9.664a76.785 76.785 0 00-10.615 0 1.393 1.393 0 00-1.308 1.265c-.172 2.142-.195 5.35-.037 7.49.052.707.673 1.314 1.512 1.314H13.5v3.246l-2.627-.002c-2.409 0-4.571-1.785-4.758-4.318-.17-2.307-.147-5.682.039-7.99.186-2.313 2.045-4.084 4.314-4.247a80.032 80.032 0 0111.08 0c2.27.163 4.13 1.934 4.315 4.247.186 2.308.177 5.683.007 7.99-.187 2.533-2.344 4.326-4.753 4.326l-2.6-.002-5.017 3.246v-3.25l5.018-3.246h2.6c.839 0 1.46-.607 1.511-1.313.158-2.14.167-5.349-.005-7.49a1.393 1.393 0 00-1.308-1.266z"/> </svg> </i> <span class="u-flex u-flex-col u-items-start u-text-black u-ml-xs "> <span class="u-text-p6-bold">LiveChat</span> <span class="u-text-p7">Connect with Customers</span> </span> </a> </li> <li class="c-menu__item hover:u-bg-gray-900"> <a href="https://www.chatbot.com/?utm_source=success&utm_medium=referral&utm_campaign=productnavsection" target="_blank" class="u-flex u-items-center u-px-md u-color-chatbot" style="text-decoration: none;" data-controller="track" data-track-category="Product Nav Section" data-track-action="Link Click" data-track-label="Clicked on ChatBot" data-action="track#send"> <i class="u-flex" style="width: 48px;"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32"> <path fill="currentColor" d="M12.018 13.595c-.351-.15-.768.105-.768.487v1.957c0 .272.147.522.393.638.749.352 2.476 1.053 4.356 1.053 1.881 0 3.608-.7 4.357-1.053a.696.696 0 00.393-.637v-1.958c0-.382-.417-.637-.768-.487-.867.369-2.367.885-3.982.885-1.614 0-3.114-.516-3.981-.885z"/> <path fill="currentColor" fill-rule="evenodd" d="M10.873 22.977l2.627.002v3.25l5.018-3.246 2.599.002c2.409 0 4.566-1.793 4.753-4.326.17-2.307.178-5.682-.007-7.99-.186-2.313-2.045-4.084-4.314-4.247a80.032 80.032 0 00-11.08 0c-2.27.163-4.13 1.934-4.315 4.247-.186 2.308-.21 5.683-.04 7.99.188 2.533 2.35 4.318 4.76 4.318zm-.172-13.313a76.785 76.785 0 0110.615 0 1.393 1.393 0 011.308 1.265c.172 2.142.163 5.35.005 7.49-.052.707-.672 1.314-1.512 1.314h-2.6L13.5 22.979v-3.246h-2.632c-.84 0-1.46-.607-1.512-1.313-.158-2.14-.135-5.349.037-7.49a1.393 1.393 0 011.308-1.266z" clip-rule="evenodd"/> </svg> </i> <span class="u-flex u-flex-col u-items-start u-text-black u-ml-xs "> <span class="u-text-p6-bold">ChatBot</span> <span class="u-text-p7">Automate customer service with AI</span> </span> </a> </li> <li class="c-menu__item hover:u-bg-gray-900"> <a href="https://www.helpdesk.com/?utm_source=success&utm_medium=referral&utm_campaign=productnavsection" target="_blank" class="u-flex u-items-center u-px-md u-color-helpdesk" style="text-decoration: none;" data-controller="track" data-track-category="Product Nav Section" data-track-action="Link Click" data-track-label="Clicked on HelpDesk" data-action="track#send"> <i class="u-flex" style="width: 48px;"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32"> <path fill="currentColor" d="M10.525 24.275c1.825.15 3.65.225 5.475.225 1.825 0 3.65-.075 5.475-.2 2.35-.2 4.2-2.25 4.375-4.85l.015-.208c.09-1.258.135-1.886.135-3.19v-2.524l-3.25 2.825c-.023 1.198.027 1.512-.05 2.536l-.027.354c-.075.975-.675 1.775-1.4 1.825-3.5.3-6.998.282-10.498-.018-.725-.05-1.325-.85-1.4-1.825l-.022-.294c-.085-1.12-.128-1.706-.128-2.906v-.027c.025-1.291.05-2.607.15-3.923.075-.95.65-1.725 1.35-1.825h10.368l-4.94 4.338-2.125-1.954-2.427 2.131 4.523 4.157L26 10.25V7H10.525c-2.35.2-4.2 2.25-4.375 4.85-.1 1.4-.15 2.8-.15 4.175 0 1.315.046 1.97.137 3.224l.013.176c.175 2.6 2.025 4.65 4.375 4.85z"/> </svg> </i> <span class="u-flex u-flex-col u-items-start u-text-black u-ml-xs "> <span class="u-text-p6-bold">HelpDesk</span> <span class="u-text-p7">Support customers with tickets</span> </span> </a> </li> <li class="c-menu__item hover:u-bg-gray-900"> <a href="https://www.knowledgebase.com/?utm_source=success&utm_medium=referral&utm_campaign=productnavsection" target="_blank" class="u-flex u-items-center u-px-md u-color-knowledgebase" style="text-decoration: none;" data-controller="track" data-track-category="Product Nav Section" data-track-action="Link Click" data-track-label="Clicked on KnowledgeBase" data-action="track#send"> <i class="u-flex" style="width: 48px;"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32"> <path fill="currentColor" d="M25.918 10.25h-3.2V7c-2.875 0-5.3 1.9-6.725 3.325C14.568 8.9 12.193 7 9.318 7v3.25h-3.25c-.1 2.525-.1 7.276.075 9.3.2 2.326 2.05 4.076 4.325 4.25 1.775.126 3.675.2 5.55.2s3.775-.05 5.55-.2c2.275-.174 4.125-1.924 4.325-4.25.125-2.024.15-6.775.025-9.3zm-3.3 9.026c-.05.675-.6 1.225-1.3 1.275a73.81 73.81 0 01-5.325.175c-1.8 0-3.6-.05-5.325-.175-.725-.05-1.25-.6-1.3-1.275-.15-1.9-.175-6.676-.05-9.026 2.325.025 4.65 2.525 5.35 3.5l1.325 1.825 1.325-1.825c.7-.975 3.075-3.475 5.4-3.5.1 2.35.05 7.125-.1 9.026z"/> </svg> </i> <span class="u-flex u-flex-col u-items-start u-text-black u-ml-xs "> <span class="u-text-p6-bold">KnowledgeBase</span> <span class="u-text-p7">Guide and educate customers</span> </span> </a> </li> </ul> </div> <div class="u-px-lg u-py-xl u-bg-gray-900"> <form action="https://livechatinc.us2.list-manage.com/subscribe/post" method="POST" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Newsletter subscription" data-track-label="Mobile navigation" data-action="track#send" > <input type="hidden" name="u" value="9c5eb54aa9b2efe23531b3e09"> <input type="hidden" name="id" value="68e71cd045"> <input type="email" autocapitalize="off" autocorrect="off" name="MERGE0" id="newsletter-mobile-MERGE0" class="u-text-p8 u-mb-md success-subscribe__input success-subscribe__email v--right " placeholder="Enter your email"> <button type="submit" class="c-btn v--dark u-w-full" placeholder="enter email">Subscribe</button> </form> </div> <div class="u-mb-md"> <ul class="success-nav__categories u-p-0 u-m-0 u-mb-lg u-border-t"> <li><a href="/success/authors/" class="u-block u-border-b u-text-p6 u-px-lg u-py-sm">Authors</a></li> <li><a href="/success/contribute/" class="u-block u-border-b u-text-p6 u-px-lg u-py-sm">Write for us</a></li> </ul> </div> <p class="u-text-p10 u-text-center u-text-gray-600">Follow us</p> <div class="u-flex u-items-center u-justify-center u-flex-wrap u-mb-lg"> <a href="https://www.facebook.com/SubscribeSuccess" class="u-text-black u-mx-sm u-my-xs success-mobile-nav__social__icon" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Follow" data-track-label="Facebook" data-action="track#send" ><svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" fill="none" viewBox="0 0 32 32"> <path fill="currentColor" fill-rule="evenodd" d="M16 30c7.732 0 14-6.268 14-14S23.732 2 16 2 2 8.268 2 16c0 6.9 4.992 12.635 11.562 13.788v-9.506H10V16.33h3.562V13.32C13.562 9.893 15.655 8 18.86 8c1.535 0 3.14.267 3.14.267v3.364h-1.77c-1.742 0-2.285 1.055-2.285 2.136v2.563h3.89l-.621 3.952h-3.269v9.552A14.454 14.454 0 0116 30z" clip-rule="evenodd"/> </svg> </a> <a href="https://www.instagram.com/subscribe_success/" class="u-text-black u-mx-sm u-my-xs success-mobile-nav__social__icon" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Follow" data-track-label="Instagram" data-action="track#send" ><svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M6.065.06C7.117.01 7.453 0 10.133 0c2.68 0 3.016.011 4.068.06 1.05.047 1.768.214 2.395.458.65.252 1.2.59 1.748 1.138a4.838 4.838 0 011.138 1.748c.244.627.41 1.345.459 2.395.048 1.052.059 1.388.059 4.068 0 2.68-.011 3.015-.06 4.068-.047 1.05-.214 1.767-.458 2.395-.252.649-.59 1.199-1.138 1.748a4.836 4.836 0 01-1.748 1.138c-.627.243-1.345.41-2.395.458-1.052.048-1.388.06-4.068.06-2.68 0-3.016-.012-4.068-.06-1.05-.048-1.767-.215-2.395-.458a4.836 4.836 0 01-1.748-1.138A4.836 4.836 0 01.784 16.33c-.244-.628-.41-1.345-.458-2.395-.048-1.053-.06-1.389-.06-4.068 0-2.68.012-3.016.06-4.068.048-1.05.214-1.768.458-2.395.252-.65.59-1.2 1.138-1.748A4.836 4.836 0 013.67.518C4.298.274 5.015.108 6.065.059zm9.889 2.115c-.348-.135-.87-.296-1.833-.34-1.04-.047-1.352-.057-3.987-.057-2.634 0-2.946.01-3.987.057-.962.044-1.484.205-1.832.34-.46.179-.789.393-1.134.738-.346.345-.56.674-.738 1.135-.135.347-.296.87-.34 1.832-.048 1.04-.058 1.352-.058 3.987 0 2.634.01 2.946.058 3.987.044.962.205 1.484.34 1.832.179.46.393.79.738 1.134.345.346.674.56 1.134.738.348.136.87.296 1.832.34 1.04.048 1.353.058 3.987.058 2.635 0 2.947-.01 3.987-.058.962-.044 1.485-.204 1.832-.34.461-.178.79-.392 1.135-.738.345-.345.56-.674.738-1.134.135-.348.296-.87.34-1.832.047-1.04.057-1.353.057-3.987 0-2.635-.01-2.947-.057-3.987-.044-.962-.205-1.485-.34-1.832a3.057 3.057 0 00-.738-1.135 3.056 3.056 0 00-1.135-.738zM10.14 4.8a5.067 5.067 0 100 10.134 5.067 5.067 0 000-10.134zM6.847 9.866a3.289 3.289 0 106.577 0 3.289 3.289 0 00-6.577 0zm8.556-4.082a1.184 1.184 0 100-2.368 1.184 1.184 0 000 2.368z" fill="currentColor"/> </svg> </a> <a href="https://twitter.com/intent/follow?screen_name=Success__Team" class="u-text-black u-mx-sm u-my-xs success-mobile-nav__social__icon" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Follow" data-track-label="Twitter" data-action="track#send" ><svg width="27" height="21" viewBox="0 0 27 21" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M27 2.5c-1 .4-2 .7-3.2.8 1.2-.6 2-1.7 2.5-3-1.1.7-2.3 1.1-3.6 1.4-1-1-2.4-1.7-4-1.7-3 0-5.5 2.4-5.5 5.3l.1 1.2A16 16 0 011.9 1 5 5 0 001 3.6c0 1.9 1 3.5 2.5 4.4-1 0-1.8-.2-2.5-.6C1 10 3 12.2 5.5 12.6a5.8 5.8 0 01-2.5.1 5.5 5.5 0 005.2 3.7A11.4 11.4 0 010 18.6C2.5 20.1 5.4 21 8.5 21c10.2 0 15.7-8 15.7-15v-.8c1.1-.7 2-1.7 2.8-2.7z" fill="currentColor"/> </svg> </a> <a href="https://www.linkedin.com/showcase/success-by-livechat/" class="u-text-black u-mx-sm u-my-xs success-mobile-nav__social__icon" target="_blank" data-controller="track" data-track-category="Success" data-track-action="Follow" data-track-label="LinkedIn" data-action="track#send" ><svg width="27" height="26" viewBox="0 0 27 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M26.3 15.4V25h-5.7v-9c0-2.3-.8-3.9-2.8-3.9-1.6 0-2.5 1-2.9 2-.2.4-.2 1-.2 1.4v9.5H9.1v-17h5.6v2.5c.8-1.2 2-2.8 5-2.8 3.8 0 6.6 2.4 6.6 7.6zM3.2 0C1.2 0 0 1.3 0 3c0 1.5 1.2 2.9 3.1 2.9 2 0 3.2-1.4 3.2-3S5.1 0 3.2 0zM.3 25.1H6v-17H.3v17z" fill="currentColor"/> </svg> </a> </div> <div class="u-text-center u-mb-lg"> <a href="https://www.youtube.com/channel/UCVBKToMYvBpZybYlJQEnHOA?sub_confirmation=1" target="_blank" class="c-btn v--secondary" data-controller="track" data-track-category="Success" data-track-action="Subscribe" data-track-label="Subscribe to YouTube button" data-action="track#send" > <span class="u-text-signup u-relative u-mr-2xs" style="top:3.5px;"><svg width="27" height="19" viewBox="0 0 27 19" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.4 12.6V5.3L17.5 9l-7 3.6zM26 4s-.3-1.8-1-2.6c-1-1-2.2-1-2.7-1.1-3.6-.3-9.2-.3-9.2-.3S7.6 0 4 .3c-.5 0-1.6 0-2.6 1C.5 2.3.3 4 .3 4S0 6 0 8.2v2c0 2.2.3 4.3.3 4.3s.2 1.8 1 2.6c1 1 2.3 1 2.9 1.1a184.6 184.6 0 0018.1 0c.5 0 1.7 0 2.7-1.1.7-.8 1-2.6 1-2.6s.3-2.1.3-4.3v-2c0-2-.3-4.2-.3-4.2z" fill="currentColor"/> </svg> </span> Subscribe to our channel </a> </div> </div> </div> </nav> <div id="subscribe-modal" class="success-modal u-hidden" aria-hidden="true"> <div class="success-modal--overlay" tabindex="0" data-micromodal-close> <div class="success-modal--dialog u-maxw-8 md:u-maxw-6 u-text-center u-rounded" role="dialog" aria-modal="true"> <button class="success-modal--close" aria-label="Close modal" data-micromodal-close><svg width="32" height="32" viewBox="0 0 16 16" fill="none" data-micromodal-close class="u-w-auto u-hover-lift u-shadow u-round u-m-0" xmlns="http://www.w3.org/2000/svg"> <title>Close</title> <circle cx="8" cy="8" r="8" data-micromodal-close fill="#fff"/> <path data-micromodal-close stroke="#1B1B20" d="M5.24 5.1l5.66 5.66M10.9 5.24L5.24 10.9"/> </svg> </button><div> <div class="u-rounded u-bg-white u-text-black u-text-center u-Py-sm sm:u-Py-md md:u-Py-lg u-px-sm sm:u-Px-md md:u-Px-xl"> <div class="o-container"> <div class="u-px-0"> <img src="/success/subscribe-3.svg" alt="" style="max-width: 335px;" class="u-Mb-sm" /> <p class="u-text-p3 u-mb-md u-text-center">Success in your inbox</p> <p class="u-text-p5 u-text-center">Get monthly insights handpicked by our editorial team. Act on it.</p> <form action="https://livechatinc.us2.list-manage.com/subscribe/post" method="POST" target="_blank" class="md:u-flex u-maxw-6 u-mx-auto" data-controller="track" data-track-category="Success" data-track-action="Newsletter subscription" data-track-label="Main navigation" data-action="track#send" > <input type="hidden" name="u" value="9c5eb54aa9b2efe23531b3e09"> <input type="hidden" name="id" value="68e71cd045"> <input type="email" required autocapitalize="off" autocorrect="off" name="MERGE0" id="main-navigation-MERGE0" class="u-text-p8 success-subscribe__input success-subscribe__email v--right u-basis-8 md:u-mr-md u-mb-md md:u-mb-0" placeholder="What's your email?"> <button type="submit" class="c-btn v--dark u-basis-4 u-w-full" placeholder="enter email">Subscribe</button> </form> </div> </div> </div> </div> </div> </div> </div> <main data-controller="attribute" class="success-main"> <div class="category-list"> <div data-controller="attribute cookie-toggle cookie-style" data-attribute-add-class="u-hidden" data-target="attribute.element cookie-style.hideElement" data-cookie-name="success-banner-hidden-mobile" data-cookie-days="14"> <div class="success-product-banner-wrapper lg:u-hidden"> <div class="success-product-banner v--livechat b--u-py-2"> <div class="b--u-mbn-4 b--u-mr-2 u-text-right"> <a href="#" class="u-inline-block u-relative" data-action="cookie-toggle#setCookieTrue attribute#addClass"><svg fill="none" xmlns="http://www.w3.org/2000/svg" width="24" height="24"><g clip-path="url(#a)"><rect width="24" height="24" rx="12" fill="#3B3B43"/><path d="M18 6 6 18M6 6l12 12" stroke="#fff" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></g><rect x=".5" y=".5" width="23" height="23" rx="11.5" stroke="#3B3B43"/><defs><clipPath id="a"><rect width="24" height="24" rx="12" fill="#fff"/></clipPath></defs></svg></a> </div> <div class="o-container"> <div class="u-justify-between b--u-px-3"> <div class="u-text-center u-basis-9"> <p class="u-text-xs u-text-p6-bold b--u-mb-1">LiveChat helps you delight your customers and fuels your sales.</p> </div> <div class="u-text-center u-basis-3"> <a href="https://accounts.livechat.com/signup&source_id=header_cta&source_type=website&source_url=https://www.livechat.com/success/" class="c-btn v--sm v--signup" data-controller="track" data-track-category="Interactions" data-track-action="Link click" data-track-label="Product marketing banner (top)" data-action="track#send" >Signup for free</a> </div> </div> </div> </div> </div> </div> <div data-controller="cookie-toggle cookie-style" data-attribute-remove-class="lg:u-block" data-attribute-add-class="u-hidden" data-target="attribute.element cookie-style.hideElement" data-cookie-name="success-banner-hidden" data-cookie-days="14" class="" > <div class="u-relative success-product-banner-wrapper u-hidden lg:u-block" style="z-index: 12;"> <div class="success-product-banner v--livechat b--u-py-1.5"> <div class="b--u-mbn-3 b--u-mr-2 u-text-right"> <a href="#" class="u-inline-block u-relative" data-action="attribute#addClass attribute#removeClass cookie-toggle#setCookieTrue"><svg fill="none" xmlns="http://www.w3.org/2000/svg" width="24" height="24"><g clip-path="url(#a)"><rect width="24" height="24" rx="12" fill="#3B3B43"/><path d="M18 6 6 18M6 6l12 12" stroke="#fff" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></g><rect x=".5" y=".5" width="23" height="23" rx="11.5" stroke="#3B3B43"/><defs><clipPath id="a"><rect width="24" height="24" rx="12" fill="#fff"/></clipPath></defs></svg></a> </div> <div class="o-container"> <div class="md:u-flex u-items-center u-justify-between"> <div class="u-text-center md:u-text-left u-basis-6"><img src="/success/images/product-marketing/logo-livechat.9c8af95f9790c09d05fd0a970afcb0d48ffc8a548325e769ff629f64016c0bc3.png" alt="" class="u-ml-0 b--u-mb-1.5" style="width: 82px"> <p class="b--u-text-xl b--u-mb-1.5">Connect with customers</p> <p class="b--u-text-sm b--u-mb-1.5">LiveChat is a complete customer service platform that delights your customers and fuels your sales.</p> <a href="https://accounts.livechat.com/signup&source_id=header_cta&source_type=website&source_url=https://www.livechat.com/success/" class="c-btn v--signup b--u-mb-1.5" data-controller="track" data-track-category="Interactions" data-track-action="Link click" data-track-label="Product marketing banner (top)" data-action="track#send" >Signup for free</a> <div class="sm:u-flex u-items-center sm:u-text-left"> <p class="b--u-text-xs b--u-text-black-600 b--u-my-1.5">Trusted by <strong>36,000+</strong> companies</p> <div class="b--u-pl-3 u-basis-12"><img src="/success/images/product-marketing/logos-big-livechat.ded8419d0d3e6ab5a8fffce8714ab867bdf7b9299408be19cf031f8c191dc755.png" alt="" class="u-ml-0" style="width: 271px"> </div> </div> </div> <div class="u-text-center u-basis-6"><img src="/success/images/product-marketing/image-livechat.72dacda531c3613b080e56b8660540505f85eb4b548795c2fb2f16e4717e3284.png" alt="" style="width: 351px"> </div> </div> </div> </div> </div> </div> <div class="u-relative success-product-banner-wrapper u-hidden lg:u-block v--sticky" style="z-index: 11;"> <div class="u-hidden" data-controller="cookie-style" data-target="cookie-style.showElement attribute.element" data-cookie-name="success-banner-hidden" data-attribute-remove-class="u-hidden"> <div class="success-product-banner v--livechat b--u-py-3"> <div class="o-container"> <div class="md:u-flex u-items-center u-justify-between"> <div class="u-text-center md:u-text-left u-basis-9"> <p class="u-text-p6-bold u-mb-0">LiveChat helps you delight your customers and fuels your sales.</p> </div> <div class="u-text-right u-basis-3"> <a href="https://accounts.livechat.com/signup&source_id=header_cta&source_type=website&source_url=https://www.livechat.com/success/" class="c-btn v--signup" data-controller="track" data-track-category="Interactions" data-track-action="Link click" data-track-label="Product marketing banner (top)" data-action="track#send" >Signup for free</a> </div> </div> </div> </div> </div> </div> <div class="o-container u-text-center u-Pt-lg lg:u-pt-sm u-Mb-lg lg:u-Mb-xl"> <div class="u-hidden lg:u-block u-Mb-md"><div class="u-flex u-justify-between u-items-start u-Mb-sm u-Pt-2xs"> <div class="u-hidden lg:u-block success-search u-w-full" data-controller="algolia-search" data-app-id="QWAPZX0OJM" data-search-key="2062a0be5e3f72c03387888d0dcb8830" data-search-index="success" > <div class="u-maxw-6 u-relative" data-controller="search-input"> <div class="success-search__results u-rounded-b u-bg-white" data-target="algolia-search.resultsWrapper"> <div class="u-px-xl u-py-xs u-bg-gray-900 u-border-b success-search__count u-hidden" data-target="algolia-search.resultsCountWrapper"> <p class="u-text-p9-bold u-mb-0 "> <span data-target="algolia-search.resultsMax" class="u-hidden">Showing top <span data-target="algolia-search.resultsCount">0</span> results</span> <span data-target="algolia-search.resultsNumber"><span data-target="algolia-search.resultsCount">0</span> results found</span> </p> </div> <div data-target="algolia-search.results" data-action="keydown->algolia-search#navigate"></div> </div> <input type="search" autocomplete="off" name="query" class="success-search__input" placeholder="Search articles, videos and news" data-target="algolia-search.search search-input.searchInput" data-action="click->algolia-search#openResults keydown->algolia-search#jumpToFirstResult input->search-input#change" > <button class="success-search__clear v--hidden t-tooltip" title="Clear search" data-target="search-input.clear" data-action="click->search-input#clear" > <svg width="14" height="14" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Clear search</title> <path fill-rule="evenodd" clip-rule="evenodd" d="M14 1.4L12.6 0 7 5.6 1.4 0 0 1.4 5.6 7 0 12.6 1.4 14 7 8.4l5.6 5.6 1.4-1.4L8.4 7 14 1.4z" fill="#ABABB1"/> </svg> <span class="t-tooltiptext-bottom">Clear search</span> </button> </div> </div> <div class="u-hidden lg:u-block u-maxw-4"> <div class="u-flex u-flex-row u-items-start"> <svg width="71" height="101" viewBox="0 0 71 101" fill="none" xmlns="http://www.w3.org/2000/svg" class="u-w-auto u-hidden md:u-block u-mr-sm u--Mt-lg"><g clip-path="url(#clip0)" stroke="#1B1B20" stroke="#1B1B20" stroke-width="2.5" stroke-linecap="round"><path d="M7 0S5 8.4 5 21.6c0 0 .1 12.5 1.8 19.4 1.7 7 5.2 18.6 14.3 31 9.1 12.3 12.5 12.6 13.7 14 1.3 1.4 7.4 10 8.3 11 1 .9 3.8 2.3 5.2 1.3 1.7-2 1-3.1 1-3.1"/><path d="M40.3 86s8.8 9 9.9 9.7c1 .7 4.6 2.6 5.5-.9M44.2 83.2l9.2 9c1.4 1.4 5.4 3.7 6.7 2 1.3-1.8.6-2.3.6-2.3"/><path d="M47.7 80.2s11.7 10.1 13.3 12c1.5 1.7 6.5 5 7.9 4.3 1.3-.7 2-1.5.2-4-1.8-2.6-17.7-15.7-17.7-15.7M59.4 83l2-4.2c.1-.6.8-5.5-2.5-7.2-3.3-1.8-4.8-2-7-2-2.3.3-2.8.5-2.8.5s-5.2-4-7.2-6.4c-2-2.4-7-9.5-9-14.8-1.9-5.4-6.4-18.2-6.3-22.6.2-4.4-.6-17.4 0-21l.7-3.6M55.2 75.1l1.3 1.2"/></g><defs><clipPath id="clip0"><path fill="#fff" d="M0 0h70.9v100H0z"/></clipPath></defs></svg> <a href="https://www.youtube.com/channel/UCVBKToMYvBpZybYlJQEnHOA?sub_confirmation=1" target="_blank" class="c-btn v--signup u-flex u-flex-row u-items-center" data-controller="track" data-track-category="Success" data-track-action="Subscribe" data-track-label="Subscribe to YouTube button" data-action="track#send" > <span class="u-text-white u-relative u-mr-2xs" style="top:2px;"><svg width="27" height="19" viewBox="0 0 27 19" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.4 12.6V5.3L17.5 9l-7 3.6zM26 4s-.3-1.8-1-2.6c-1-1-2.2-1-2.7-1.1-3.6-.3-9.2-.3-9.2-.3S7.6 0 4 .3c-.5 0-1.6 0-2.6 1C.5 2.3.3 4 .3 4S0 6 0 8.2v2c0 2.2.3 4.3.3 4.3s.2 1.8 1 2.6c1 1 2.3 1 2.9 1.1a184.6 184.6 0 0018.1 0c.5 0 1.7 0 2.7-1.1.7-.8 1-2.6 1-2.6s.3-2.1.3-4.3v-2c0-2-.3-4.2-.3-4.2z" fill="currentColor"/> </svg> </span> Subscribe </a> </div> </div> </div> </div> <h1 class="u-text-p2 u-mb-0"><span class="u-text-mark">News</span></h1 class="u-text-p2"> </div> <div class="o-container" > <div class="category-grid" data-target="finite-loader.list"><article class="success-featured-image-holder category-list-featured-item hover:u-shadow-2xl"> <div class="category-list-featured-item__a success-link-overlay"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1120,h_450,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2021/05/andrew-neel-fGvXxVxmTi8-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2240,h_900,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2021/05/andrew-neel-fGvXxVxmTi8-unsplash-scaled.jpg 2x" width="1144" height="450" alt="" class="category-list-featured-item__image"> <div class="category-list-featured-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-lg"> <a href="/success/news/alphabets-profits-on-the-rise-google-users-exposed-to-scam/" class="success-link-overlay__a u-text-white v--no-underline">Alphabet’s Profits on the Rise, Google Users Exposed to Scam</a> </h2> <div class="category-list-featured-item__meta"> <div class="c-meta"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/marta-kuzma2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/marta-kuzma/" class="u-text-p8 success-authors-info__a">Marta Kuzma</a href="/success/authors/marta-kuzma/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt=""> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">May 11, 2021</span> </div> </div> </div> </div> </div> </article><article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/TranscriptUFD.png 2x" alt="Built With AI, Live Transcription Services Come To Videoconferencing Software" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/live-transcription-services-videoconferencing-software/" class="category-list-item__a">Built With AI, Live Transcription Services Come To Videoconferencing Software</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Mar 25, 2021</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/pexels-andrea-piacquadio-3761509.jpg 2x" alt="News in a Number: Pandemic Pushes Changes to Business Communication, Employee Experience" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/pandemic-pushes-business-communication-employee-experience/" class="category-list-item__a">News in a Number: Pandemic Pushes Changes to Business Communication, Employee Experience</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Mar 11, 2021</span> </div> </div> </div> </div> </article> <div class="md:u-flex u-items-center u-rounded u-bg-accent u-Pt-md md:u-Pt-sm u-Pl-sm md:u-Pl-lg u-My-md"> <div class="u-basis-6 u-Pb-sm u-Pr-sm md:u-pr-0"> <p class="u-text-p3 u-mb-md">Connect with customers</p> <p>LiveChat is a complete customer service platform that delights your customers and fuels your sales</p> <form action="https://accounts.livechat.com/signup" class="sm:u-flex" method="GET" data-controller="signup" data-action="signup#submit"> <input type="email" class="u-text-p8 success-subscribe__input v--right u-basis-8 u-mb-sm sm:u-mb-0 u-mr-sm" placeholder="Enter your email" required> <input type="hidden" name="source_id" value="footer_form"> <input type="hidden" name="source_url" value="https://www.livechat.com/success/news/pandemic-pushes-business-communication-employee-experience/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup u-w-full u-basis-4" placeholder="enter email">Sign up free</button> </form> </div> <div class="u-basis-6 md:u-Pl-md u-Mt-sm md:u-mt-0 u-self-end"> <img src="/success/sign-up-2.png" alt="" /> </div> </div><article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Marketing-done-right-Incoming-chat-Tim-Soulo.jpg 2x" alt="Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/marketing-done-right-incoming-chat-tim-soulo-ahrefs/" class="category-list-item__a">Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/olga-rogacka2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/olga-rogacka/" class="u-text-p8 success-authors-info__a">Olga Rogacka</a href="/success/authors/olga-rogacka/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">4 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Mar 2, 2021</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-cottonbro-5124850.jpg 2x" alt="News in a Number: How Long Does It Take AI To Write a College Essay With a Passing Grade?" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/ai-writes-college-essay-with-passing-grade/" class="category-list-item__a">News in a Number: How Long Does It Take AI To Write a College Essay With a Passing Grade?</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Feb 25, 2021</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/pexels-pablo-cordero-3846131.jpg 2x" alt="The Best of Times, the Worst of Times: Pandemic Pushes More Food Delivery, Fewer Trips for Uber" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/pandemic-pushes-more-food-delivery-fewer-uber-trips/" class="category-list-item__a">The Best of Times, the Worst of Times: Pandemic Pushes More Food Delivery, Fewer Trips for Uber</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">2 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Feb 11, 2021</span> </div> </div> </div> </div> </article> <div class="u-pl-lg sm:u-pl-sm u-pr-lg sm:u-Pr-md md:u-Px-md xl:u-Px-lg u-bg-white u-rounded-sm sm:u-flex"> <img src="/success/subscribe-4.svg" class="u-hidden sm:u-block md:u-hidden u-basis-3 u-self-end u-maxw-2" alt=""> <div class="md:u-flex u-basis-9 md:u-basis-12 sm:u-Pl-md md:u-pl-0"> <div class="u-basis-6 u-Pt-md md:u-Pb-md u-Pr-sm"> <h3 class="u-text-p4">Stay updated</h3> <p class="u-mb-0">Get monthly insights hand-picked by our editorial team. Act on it.</p> </div> <img src="/success/subscribe-2.svg" class="u-hidden md:u-block u-basis-3 lg:u-basis-3 xl:u-basis-2 u-self-end u-maxw-2" alt=""> <form action="https://livechatinc.us2.list-manage.com/subscribe/post" method="POST" target="_blank" class="xl:u-flex u-basis-7 u-pt-lg md:u-Pt-md u-Pb-md u-items-center md:u-Pl-md" data-controller="track" data-track-category="Success" data-track-action="Newsletter subscription" data-track-label="Category page" data-action="track#send" > <input type="hidden" name="u" value="9c5eb54aa9b2efe23531b3e09"> <input type="hidden" name="id" value="68e71cd045"> <input type="email" autocapitalize="off" autocorrect="off" name="MERGE0" id="category-page-MERGE0" class="u-text-p8 success-subscribe__input success-subscribe__email v--right u-basis-8 u-mr-md u-mb-md xl:u-mb-0" placeholder="What's your email?"> <button type="submit" class="c-btn v--dark u-basis-4 u-w-full" placeholder="enter email">Subscribe</button> </form> </div> <img src="/success/subscribe-2.svg" class="sm:u-hidden u-maxw-2" alt=""> </div><article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/02/SnapCall-and-LiveChat-integration-scaled.jpg 2x" alt="Customers Don’t Have To Choose Between Chat and Phone Anymore" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/chat-and-phone/" class="category-list-item__a">Customers Don’t Have To Choose Between Chat and Phone Anymore</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/olga-rogacka2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/olga-rogacka/" class="u-text-p8 success-authors-info__a">Olga Rogacka</a href="/success/authors/olga-rogacka/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Feb 1, 2021</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-cottonbro-5473951.jpg 2x" alt="AI Can Now Bring Back the Dead, but Is It Ethical?" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/ai-ethics-should-it-bring-back-dead/" class="category-list-item__a">AI Can Now Bring Back the Dead, but Is It Ethical?</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jan 28, 2021</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2021/01/pexels-pixabay-267669.jpg 2x" alt="AI Still Can’t Understand Language, but There’s an Easy Way To Teach It To" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/ai-still-cant-understand-language-but-theres-an-easy-way-to-teach-it-to/" class="category-list-item__a">AI Still Can’t Understand Language, but There’s an Easy Way To Teach It To</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jan 14, 2021</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-thought-catalog-2228555.jpg 2x" alt="US Government Files Suit Against Facebook Alleging It’s a Monopoly" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/us-government-files-suit-against-facebook-alleging-its-a-monopoly/" class="category-list-item__a">US Government Files Suit Against Facebook Alleging It’s a Monopoly</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Dec 10, 2020</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/12/pexels-andrea-piacquadio-3769697.jpg 2x" alt="In a Swift Turnaround, Microsoft Bows To Privacy Advocates, Removes Individual User Names From Its Productivity Score" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/in-a-swift-turnaround-microsoft-bows-to-privacy-advocates-removes-individual-user-names-from-its-productivity-score/" class="category-list-item__a">In a Swift Turnaround, Microsoft Bows To Privacy Advocates, Removes Individual User Names From Its Productivity Score</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Dec 3, 2020</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/spyglass.jpg 2x" alt="Are You Really Working From Home? Microsoft’s Productivity Score Will Let Your Boss Know" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/are-you-really-working-from-home-microsofts-productivity-score-will-let-your-boss-know/" class="category-list-item__a">Are You Really Working From Home? Microsoft’s Productivity Score Will Let Your Boss Know</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Nov 26, 2020</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/11/pexels-ingo-joseph-35969.jpg 2x" alt="New Google Maps Insights Reveal Pandemic, Holiday Trends" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/new-google-maps-insights-reveal-pandemic-holiday-trends/" class="category-list-item__a">New Google Maps Insights Reveal Pandemic, Holiday Trends</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Nov 19, 2020</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/burgers-scaled.jpg 2x" alt="The World’s Oldest Fast-Food Chain to Invest More in AI, Automation" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/the-worlds-oldest-fast-food-chain-to-invest-more-in-ai-automation/" class="category-list-item__a">The World’s Oldest Fast-Food Chain to Invest More in AI, Automation</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">3 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Oct 29, 2020</span> </div> </div> </div> </div> </article> <article class="category-list-item v--news hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/10/automate3.jpg 2x" alt="News in a Number: Pandemic, Automation Put More Jobs at Risk by 2025" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-md"><a href="/success/news/news-in-a-number-pandemic-automation-put-more-jobs-at-risk-by-2025/" class="category-list-item__a">News in a Number: Pandemic, Automation Put More Jobs at Risk by 2025</a></h2> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/erik-totten2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a">Erik Totten</a href="/success/authors/erik-totten/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">2 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Oct 22, 2020</span> </div> </div> </div> </div> </article> </div> <div class="u-Mt-xl u-Mb-md"> <ul class="success-pagination"> <li class="success-pagination__item success-pagination__previous disabled"> <a href=""> <svg class="md:u-mr-sm" width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.58.52a.75.75 0 00-1.06-.1l-6 5a.75.75 0 000 1.16l6 5a.75.75 0 10.96-1.16L2.18 6l5.3-4.42a.75.75 0 00.1-1.06z" fill="#000"/> </svg> <span class="u-hidden md:u-inline">Previous</span> </a> </li><li class="success-pagination__item"> <a href="/success/news/" class="v--active">1</a> </li><li class="success-pagination__item"> <a href="/success/news/2/" class="">2</a> </li><li class="success-pagination__item u-hidden sm:u-block"> <a href="/success/news/3/" class="">3</a> </li><li class="success-pagination__item"> <span>...</span> </li><li class="success-pagination__item"> <a href="/success/news/7/" class="">7</a> </li><li class="success-pagination__item success-pagination__next " aria-label="Next"> <a href="/success/news/2/"> <span class="u-hidden md:u-inline">Next</span> <svg class="md:u-ml-sm" width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M.17 11.23c.27.32.74.36 1.06.1l6-5a.75.75 0 000-1.16l-6-5a.75.75 0 00-.96 1.16l5.3 4.42-5.3 4.42a.75.75 0 00-.1 1.06z" fill="#000"/> </svg> </a> </li> </ul> </div> </div> </div> </main> <script id="search-results-item" type="text/template"> <a href="{{ relpermalink }}" class="success-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black" data-controller="track" data-track-category="Success" data-track-action="Search Result Link" data-track-label="{{ relpermalink }} ({{ query }})" data-action="track#send" > <div class="u-basis-2 u-relative">{{#video}} <img src="/success/icons/play.svg" class="success-search__result__play" alt="Play" width="48"> {{/video}} <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/{{ featured_image }}, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/{{ featured_image }} 2x" media="(min-width: 64rem)" > <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_75,c_fill/{{ featured_image }}, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_150,c_fill/{{ featured_image }} 2x" > <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/{{ featured_image }}" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/{{ featured_image }} 2x" alt="{{ title }}" class="u-rounded-sm" > </picture> </div> <div class="u-basis-10 u-pl-lg"> <p class="c-link u-text-p8-bold u-mb-2xs ">{{ title }}</p> <p class="u-text-p8 u-mb-0">{{ summary }}</p> </div> </a> </script> <script id="search-results-empty" type="text/template"> <div class="success-search__result u-px-xl u-py-sm u-text-left u-flex"> <div class="u-basis-2 u-flex u-items-center"> <img src="/success/images/no-results.png" alt="" width="59" height="54" class="success-search__no-result"> </div> <div class="u-basis-10 u-pl-lg"> <p class="u-text-p6-bold u-mb-2xs"> Sorry, we can’t find <mark>‘{{ query }}’</mark> </p> <p class="u-text-p7 u-mb-0">But don’t worry, you may be intrested with these articles:</p> </div> </div> <div class="u-px-xl u-py-xs u-bg-gray-900 u-border-t u-border-b"> <p class="u-text-p9-bold u-mb-0 ">POPULAR TOPICS</p> </div> <a href="/success/sorry-for-the-inconvenience/" class="success-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black hover:u-bg-gray-900" data-controller="track" data-track-category="Success" data-track-action="Search No Results Link" data-track-label="/success/sorry-for-the-inconvenience/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/08/sorry-for-the-inconvenience.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/08/sorry-for-the-inconvenience.jpg 2x" alt="" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <p class="c-link u-text-p8-bold u-mb-2xs ">Stop Saying “Sorry for the Inconvenience” and Learn How to Apologize to Customers</p> <p class="u-text-p8">When getting customer service help, how often do you hear the phrase "Sorry for the inconvenience"?...</p> </div> </a> <a href="/success/click-to-cancel-rule/" class="success-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black hover:u-bg-gray-900" data-controller="track" data-track-category="Success" data-track-action="Search No Results Link" data-track-label="/success/click-to-cancel-rule/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog10-8.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog10-8.png 2x" alt="" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <p class="c-link u-text-p8-bold u-mb-2xs ">The FTC “Click-to-Cancel” Rule and Its Implications</p> <p class="u-text-p8">Chandler Bing has been trying to quit the gym for over 25 years! Could he finally succeed? Well, if...</p> </div> </a> <a href="/success/shopify-customer-service/" class="success-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black hover:u-bg-gray-900" data-controller="track" data-track-category="Success" data-track-action="Search No Results Link" data-track-label="/success/shopify-customer-service/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/03/shopify-customer-service.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/03/shopify-customer-service.jpg 2x" alt="" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <p class="c-link u-text-p8-bold u-mb-2xs ">The Best Ways to Contact Shopify Customer Service for Quick Support</p> <p class="u-text-p8">As one of the most popular ecommerce solutions, Shopify powers millions of online stores, offering a...</p> </div> </a> </script> <script type="text/javascript"> window.process = { env: { DEBUG: undefined }, }; </script> <script type="text/javascript" defer src="/success/js/main.min.022db57ef9cc04d439a92ed59787f7f8f0d1d80e2a0481c6e56f7da6a54daeab.js"></script> <script type="text/javascript"> window._be = window._be || {}; window.__be.id = "602ae14f0e312200065951d7"; (function() { var be = document.createElement('script'); be.type = 'text/javascript'; be.async = true; be.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.chatbot.com/widget/plugin.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(be, s); })(); </script> <script type="text/javascript"> (function(window, document, dataLayerName, id) { window[dataLayerName]=window[dataLayerName]||[],window[dataLayerName].push({start:(new Date).getTime(),event:"stg.start"});var scripts=document.getElementsByTagName('script')[0],tags=document.createElement('script'); function stgCreateCookie(a,b,c){var d="";if(c){var e=new Date;e.setTime(e.getTime()+24*c*60*60*1e3),d="; expires="+e.toUTCString()}document.cookie=a+"="+b+d+"; path=/"} var isStgDebug=(window.location.href.match("stg_debug")||document.cookie.match("stg_debug"))&&!window.location.href.match("stg_disable_debug");stgCreateCookie("stg_debug",isStgDebug?1:"",isStgDebug?14:-1); var qP=[];dataLayerName!=="dataLayer"&&qP.push("data_layer_name="+dataLayerName),isStgDebug&&qP.push("stg_debug");var qPString=qP.length>0?("?"+qP.join("&")):""; tags.async=!0,tags.src="https://livechat.containers.piwik.pro/"+id+".js"+qPString,scripts.parentNode.insertBefore(tags,scripts); !function(a,n,i){a[n]=a[n]||{};for(var c=0;c<i.length;c++)!function(i){a[n][i]=a[n][i]||{},a[n][i].api=a[n][i].api||function(){var a=[].slice.call(arguments,0);"string"==typeof a[0]&&window[dataLayerName].push({event:n+"."+i+":"+a[0],parameters:[].slice.call(arguments,1)})}}(i[c])}(window,"ppms",["tm","cm"]); })(window, document, 'dataLayer', '28a0a095-db17-4f24-8d11-19c9de6721cc'); </script><noscript><iframe src="https://livechat.containers.piwik.pro/28a0a095-db17-4f24-8d11-19c9de6721cc/noscript.html" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript></body> </html>

CINXE.COM

News