CINXE.COM

Which account is my mobile phone associated with? | Twitter Help Center

<!DOCTYPE html> <!--[if lt IE 8 ]><html class="ie6" lang="en" dir='ltr'> <![endif]--> <!--[if IE 8 ]><html class="ie8" lang="en" dir='ltr'> <![endif]--> <!--[if (gt IE 8)|!(IE)]><!--><html lang="en" dir="ltr"><!--<![endif]--> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://support.twitter.com/articles/95277","20161115205041","https://web.archive.org/","web","/_static/", "1479243041"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <!--[if lt IE 8]> <meta HTTP-EQUIV="REFRESH" content="0; url='/badbrowser'"> <![endif]--> <meta charset="UTF-8"> <title>Which account is my mobile phone associated with? | Twitter Help Center</title> <meta content="<div class=&quot;alert-message block-message info&quot;><strong>Read this article if:</strong> <ul> <li>You have sent <strong>Start</strong> repeatedly to your carrier's&amp;nbsp;<a href=&quot;/articles/14226-how-to-" name="description"/> <meta name="twitter:widgets:csp" content="on"> <meta name="twitter:card" content="summary"/> <meta name="twitter:title" content="Which account is my mobile phone associated with?"/> <meta name="twitter:url" content="https://web.archive.org/web/20161115205041im_/https://support.twitter.com/articles/95277"/> <meta name="twitter:description" content=" Read this article if: You have sent Start repeatedly to your carrier&amp;amp;#39;s "/> <meta name="twitter:creator" content="Support"/> <meta name="twitter:site" content="@support"/> <meta name="twitter:image" content="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-120x120-a2013dc98b3febfcde5a4e2a3ffe663ed0a2de82404421373e36c3070cd49d08.png"/> <link rel="alternate" hreflang="es" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/78107"/> <link rel="alternate" hreflang="en" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/95277"/> <link rel="alternate" hreflang="it" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/450223"/> <link rel="alternate" hreflang="pt" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/486518"/> <link rel="alternate" hreflang="de" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/509587"/> <link rel="alternate" hreflang="fr" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20169964"/> <link rel="alternate" hreflang="ja" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20169965"/> <link rel="alternate" hreflang="ko" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20170258"/> <link rel="alternate" hreflang="ru" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20170259"/> <link rel="alternate" hreflang="nl" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20170260"/> <link rel="alternate" hreflang="id" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20170261"/> <link rel="alternate" hreflang="tr" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20170262"/> <link rel="alternate" hreflang="ar" href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20170744"/> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no"/> <link rel="canonical" href="https://web.archive.org/web/20161115205041/https://help.twitter.com/articles/95277?lang=en"/> <link rel="shortcut icon" type="image/x-icon" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/favicon-d8eb620bfbb5dc6769f6bf18a8c3b3231af2739e80d573cf3bb7f33805c5293e.ico"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-57x57-5bc051346b4b9f17d7053222642948b36c28ae14c8be3b526b020b88151afb9a.png" sizes="57x57"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-60x60-1a16ced2e02b5d8c7341a2f0b6e32d4a473df71d0cc7f3b1f1ea56939d101f2f.png" sizes="60x60"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-72x72-d3c87a68e63a717a22c45cd1767f5fd716481e4116f8022bbace07f6e30b2a30.png" sizes="72x72"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-76x76-3d8babf9b6853837984aefa33fb415a62b77efba5d01a48d7cb9a27a0138b13b.png" sizes="76x76"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-114x114-39d16d7a1866f2fe4ae7e36fa043d480dc3b25c35d742147b75ec4d10ebadab9.png" sizes="114x114"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-120x120-a2013dc98b3febfcde5a4e2a3ffe663ed0a2de82404421373e36c3070cd49d08.png" sizes="120x120"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-144x144-8ee4351a435e6cd78c74f5b722af461a679fdd202fcaa329f5064084c7d49d0c.png" sizes="144x144"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-152x152-5b9fa7a1cc30c2818d9f077f2012293290f74b19254a255e53903c5bdf6163dc.png" sizes="152x152"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/apple-touch-icon-180x180-8a010ef468f1259b17f526fa71bab7ee6f7e012d8c1a2d29c775fbbcfe117f44.png" sizes="180x180"/> <link rel="icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/favicon-32x32-b69d19f2bf55306a268776b4c97e345ab698b7ff4d95b705468aab116b28fd28.png" sizes="32x32"/> <link rel="icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/android-chrome-192x192-dfad7232d1e159ad8de2eccd6d33c13cd58a34ebbba8f077e9f0ec5e7204c1aa.png" sizes="192x192"/> <link rel="icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/favicon-96x96-19d6dfcdba9d958edf1e7f27486f9e6e4946c82440692ac5a7f7e9a10b084617.png" sizes="96x96"/> <link rel="icon" type="image/png" href="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/favicon-16x16-56a20d69de9e224a002699ec4a19698252320efcff2ce31524c5b6a4ba21bdc2.png" sizes="16x16"/> <link rel="manifest" type="application/json" href="https://web.archive.org/web/20161115205041/https://hca.twimg.com/assets/manifest-1a7f29306eca1697a51df13a8de402b6bd7e916a2cc8bdf960bdc24343dcab19.json"/> <meta name="apple-mobile-web-app-title" content="Twitterサポート"> <meta name="application-name" content="Twitterサポート"> <meta name="msapplication-TileColor" content="#55acee"> <meta name="msapplication-TileImage" content="https://hca.twimg.com/assets/mstile-144x144-8ee4351a435e6cd78c74f5b722af461a679fdd202fcaa329f5064084c7d49d0c.png"> <meta name="msapplication-config" content="https://hca.twimg.com/assets/browserconfig-f2253bcaac9d2fbb668e4819e692eb0cb3ae8ec72cc687b15ea93cc6bd3ead4b.xml"> <meta name="theme-color" content="#ffffff"> <link rel="stylesheet" media="all" href="https://web.archive.org/web/20161115205041cs_/https://abs.twimg.com/font/gotham-narrow-v3.css"/> <!--[if IE 8 ]> <link href="https://support.twitter.com/assets/application-40f532c2b33a343aa0e4bddab61bc0ee4b758387cac4d813e2fa295ce5820b40.css" media="all" rel="stylesheet"> <link href="https://support.twitter.com/assets/ie8-d7144f4525f38c8748a0fbefa0ee0c59fbb99b131b2ca7aa7489ebf6d4c7dda0.css" media="all" rel="stylesheet"> <script src="https://hca.twimg.com/assets/lib/html5shiv.min-e87bcce4761b410d32df511bc602a89913a89bf460d121a7736175817d57552a.js"></script> <script src="https://hca.twimg.com/assets/lib/respond.min-e04f428122bb643cb933c18b81e3c1ebadab8ef60857cc071424996c76e166b5.js"></script> <![endif]--> <!--[if (gt IE 8)|!(IE)]><!--><link rel="stylesheet" media="all" href="https://web.archive.org/web/20161115205041cs_/https://hca.twimg.com/assets/application-40f532c2b33a343aa0e4bddab61bc0ee4b758387cac4d813e2fa295ce5820b40.css"/><!--<![endif]--> <script src="https://web.archive.org/web/20161115205041js_/https://hca.twimg.com/assets/lib/require-8a50251dabe47d10e8bd339bcabbf713dfa35ed790bbc445f40a3e1ace31fa8b.js" id="requirejs" data-main="https://hca.twimg.com/assets/application-37ab96d03d70a9cf4de274c183ba5adcc2c32a3ec700bf7bd25bfc223ffdd432.js" data-page="https://hca.twimg.com/assets/pages/articles-1e126f252dd43d67cd5bc3efb0cb3f35b92d9507f8c5f9c7af8288f840362a61.js" data-base="/assets"></script> <meta name="csrf-param" content="authenticity_token"/> <meta name="csrf-token" content="zj447l0wLBEdq6W7JEwJ/WhzQVJ/qj65AURpX2rkwgg2GoJZr6lGfJ/MYoyMO2PXeD3nN33/wz6+scJOwNxEhg=="/> <meta property="og:title" content="Which account is my mobile phone associated with?"/> <meta property="og:site_name" content="Twitter Help Center"/> <meta property="og:description" content="<div class=&quot;alert-message block-message info&quot;><strong>Read this article if:</strong> <ul> <li>You have sent <strong>Start</strong> repeatedly to your carrier's&amp;nbsp;<a href=&quot;/articles/14226-how-to-"/> <meta property="og:image" content="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/images/facebook-banner.png"/> <meta property="og:image:width" content="1200"/> <meta property="og:image:height" content="630"/> </head> <body class="article" data-rack-env="production" data-user-id="" data-screenname="" ontouchstart> <header role="banner"> <nav class="header-nav" aria-labelledby="site-nav-heading"> <h2 id="site-nav-heading" class="offscreen">Site Login Navigation</h2> <div class="container visible-xs mobile-nav"> <div class="row"> <div class="center-column"> <a href="/web/20161115205041/https://support.twitter.com/" class="twitter-bird"><img src="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/images/home-header-xs-logo.png" alt="Home header xs logo" width="21" height="17"/></a> <form id="home-search-xs" accept-charset="UTF-8" page="1" style="display: none" action="/web/20161115205041/https://support.twitter.com/search" method="get"><input name="utf8" type="hidden" value="✓"/> <div class="search-bar"> <button type="submit" class="btn-search"> <i class="fa fa-search"></i> </button> <input type="search" name="query" id="search-input" maxlength="255" class="form-control input-lg" placeholder="Search"/> </div> </form> </div> <div class="left-column"> <div class="mobile-menu text-left visible-xs"> <button type="button" class="btn btn-link" id="btn-mobile-nav" aria-expanded="false"> <span class="sr-only">Toggle navigation</span> <img src="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/images/icon-hamburger2x.png" alt="Icon hamburger2x" width="20" height="17"/> </button> </div> </div> <div class="right-column"> <div class="text-right"> <button type="button" class="btn btn-link" id="btn-search"> <img src="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/images/icon-search2x.png" alt="Icon search2x" width="17" height="17"/> </button> <button type="button" class="btn btn-link" id="btn-search-close" style="display: none"> <img src="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/images/icon-search-close2x.png" alt="Icon search close2x" width="17" height="17"/> </button> </div> </div> </div> </div> <div class="container hidden-xs"> <div class="nav-brand"> <a href="/web/20161115205041/https://support.twitter.com/" class="header-logo pull-left">Help Center</a> </div> <ul class="profile-menu"> <li> <div class="locale-switcher dropdown"><a class="locale-current dropdown-toggle" data-toggle="dropdown" href="#">English<i class="fa fa-chevron-down"></i></a><ul class="dropdown-menu pull-right locale-options" role="menu"><li class="en" role="menuitem"><a class="language-link active" lang="en" href="">English</a></li><li class="fr" role="menuitem"><a class="language-link active" lang="fr" href="">Français</a></li><li class="it" role="menuitem"><a class="language-link active" lang="it" href="">Italiano</a></li><li class="de" role="menuitem"><a class="language-link active" lang="de" href="">Deutsch</a></li><li class="es" role="menuitem"><a class="language-link active" lang="es" href="">Español</a></li><li class="ja" role="menuitem"><a class="language-link active" lang="ja" href="">日本語</a></li><li class="pt" role="menuitem"><a class="language-link active" lang="pt" href="">Português</a></li><li class="ko" role="menuitem"><a class="language-link active" lang="ko" href="">한국어</a></li><li class="ru" role="menuitem"><a class="language-link active" lang="ru" href="">Русский</a></li><li class="nl" role="menuitem"><a class="language-link active" lang="nl" href="">Nederlands</a></li><li class="id" role="menuitem"><a class="language-link active" lang="id" href="">Bahasa Indonesia</a></li><li class="hi" role="menuitem"><a class="language-link active" lang="hi" href="">हिन्दी</a></li><li class="msa" role="menuitem"><a class="language-link active" lang="msa" href="">Bahasa Melayu</a></li><li class="fil" role="menuitem"><a class="language-link active" lang="fil" href="">Filipino</a></li><li class="zh-cn" role="menuitem"><a class="language-link active" lang="zh-cn" href="">简体中文</a></li><li class="zh-tw" role="menuitem"><a class="language-link active" lang="zh-tw" href="">正體中文</a></li><li class="tr" role="menuitem"><a class="language-link active" lang="tr" href="">Türkçe</a></li><li class="no" role="menuitem"><a class="language-link active" lang="no" href="">Norsk</a></li><li class="da" role="menuitem"><a class="language-link active" lang="da" href="">Dansk</a></li><li class="fi" role="menuitem"><a class="language-link active" lang="fi" href="">Suomi</a></li><li class="sv" role="menuitem"><a class="language-link active" lang="sv" href="">Svenska</a></li><li class="pl" role="menuitem"><a class="language-link active" lang="pl" href="">Polski</a></li><li class="hu" role="menuitem"><a class="language-link active" lang="hu" href="">Magyar</a></li><li class="ar" role="menuitem"><a class="language-link active" lang="ar" href="">العربية</a></li><li class="fa" role="menuitem"><a class="language-link active" lang="fa" href="">فارسی</a></li><li class="th" role="menuitem"><a class="language-link active" lang="th" href="">ภาษาไทย</a></li><li class="he" role="menuitem"><a class="language-link active" lang="he" href="">עברית</a></li><li class="bn" role="menuitem"><a class="language-link active" lang="bn" href="">বাংলা</a></li><li class="cs" role="menuitem"><a class="language-link active" lang="cs" href="">Čeština</a></li><li class="ro" role="menuitem"><a class="language-link active" lang="ro" href="">Limba română</a></li><li class="uk" role="menuitem"><a class="language-link active" lang="uk" href="">Український</a></li><li class="vi" role="menuitem"><a class="language-link active" lang="vi" href="">Tiếng Việt</a></li></ul></div> </li> <li> <a class="" href="https://web.archive.org/web/20161115205041/https://twitter.com/login?redirect_after_login=https%3A%2F%2Fsupport.twitter.com%2Farticles%2F95277">Log in</a> </li> <li> <a class="" href="https://web.archive.org/web/20161115205041/https://twitter.com/signup">Sign up</a> </li> </li> </ul> </div> </nav> <p class="h1 hidden-xs">How can we help?</p> <form id="home-search" class="hidden-xs" accept-charset="UTF-8" page="1" action="/web/20161115205041/https://support.twitter.com/search" method="get"><input name="utf8" type="hidden" value="✓"/> <div class="search-bar"> <button type="submit" class="btn-search"> <i class="fa fa-search"></i> </button> <input type="search" name="query" id="search-input" maxlength="255" class="form-control input-lg" placeholder="Search"/> </div> </form></header> <div id="mobile-category-nav" class="init-hide"> <header> <button class="btn btn-link"><img src="https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/images/icon-close2x.png" alt="Icon close2x"/></button> <a href="/web/20161115205041/https://support.twitter.com/">Help Center</a> </header> <ul> <li class="category-nav-item"> <a href="/web/20161115205041/https://support.twitter.com/categories/281" style="background-image: url('https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/menu-icon-category-281-b06186db12c87919a7052847312b1e226005c602d907cff4ac70e824fae78ae4.png')"> <span>Using Twitter</span> </a> </li> <li class="category-nav-item"> <a href="/web/20161115205041/https://support.twitter.com/categories/282" style="background-image: url('https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/menu-icon-category-282-2ecf2a30d9bd15a1eb969a6c8f81ad81c4e419d571d189e1047594a07b8a5aa9.png')"> <span>My account</span> </a> </li> <li class="category-nav-item"> <a href="/web/20161115205041/https://support.twitter.com/categories/283" style="background-image: url('https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/menu-icon-category-283-4f43c0d888d4382a75fc2369cbf88351533e6150ea3a2fdce2b9de7803641c3d.png')"> <span>Fix a problem</span> </a> </li> <li class="category-nav-item"> <a href="/web/20161115205041/https://support.twitter.com/categories/284" style="background-image: url('https://web.archive.org/web/20161115205041im_/https://hca.twimg.com/assets/menu-icon-category-284-fb09f75d72eee932bb42264478ea768405c545d65ff3f153265fcc00100c6e84.png')"> <span>Policies and reporting</span> </a> </li> </ul> </div> <nav class="breadcrumbs" aria-labelledby="breadcrumb-nav-heading"> <h2 id="breadcrumb-nav-heading" class="offscreen">Breadcrumb Navigation</h2> <div class="container"> <ol class="breadcrumb"> <li><a href="/web/20161115205041/https://support.twitter.com/">Help Center</a></li> <li><a href="/web/20161115205041/https://support.twitter.com/categories/282">My account</a></li> <li> <a href="#" data-category="308" class="breadcrumb">Managing your account</a> </li> </ol> </div> </nav> <main class="container" dir="ltr"> <div class="row"> <div class="col-md-3 col-sm-4 hidden-xs"> <div id="left-nav-menu" class="left-navigation panel panel-default" style="visibility: hidden" data-category="282" data-belongs-to="310" data-article="95277"> <header class="panel-heading">My account</header> <nav class="nav-wrapper"> <a class="hidden" href="/web/20161115205041/https://support.twitter.com/categories/282">My account</a> <ul class="leftnav-top" role="menu"> <li class="leftnav-item" role="menuitem"><a class="has-subcategories" data-category="305" href="#"><i class="fa fa-chevron-right"></i><span>Logging in</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="306" href="#"><i class="fa fa-chevron-down"></i><span>Password</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20170782" href="/web/20161115205041/https://support.twitter.com/articles/20170782">How to reset your password via Twitter for Android</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170804" href="/web/20161115205041/https://support.twitter.com/articles/20170804">How to reset your password via Twitter for iPhone or iPad</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170388" href="/web/20161115205041/https://support.twitter.com/articles/20170388">Using login verification</a></li><li class="leftnav-item" role="menuitem"><a data-article="14663" href="/web/20161115205041/https://support.twitter.com/articles/14663">Recovering a lost or forgotten password</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="307" href="#"><i class="fa fa-chevron-down"></i><span>Login trouble</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20169407" href="/web/20161115205041/https://support.twitter.com/articles/20169407">I can&#39;t log in to mobile.twitter.com</a></li><li class="leftnav-item" role="menuitem"><a data-article="63510" href="/web/20161115205041/https://support.twitter.com/articles/63510">I&#39;m locked out after too many login attempts</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170409" href="/web/20161115205041/https://support.twitter.com/articles/20170409">I&#39;m having trouble with login verification</a></li><li class="leftnav-item" role="menuitem"><a data-article="15365" href="/web/20161115205041/https://support.twitter.com/articles/15365">I can&#39;t log in</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="leftnav-back" href="#"><i class="fa fa-chevron-left"></i> Back</a></li></ul></li> <li class="leftnav-item" role="menuitem"><a class="has-subcategories" data-category="308" href="#"><i class="fa fa-chevron-right"></i><span>Managing your account</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="309" href="#"><i class="fa fa-chevron-down"></i><span>Email address</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20169996" href="/web/20161115205041/https://support.twitter.com/articles/20169996">Email account tips</a></li><li class="leftnav-item" role="menuitem"><a data-article="15356" href="/web/20161115205041/https://support.twitter.com/articles/15356">Updating your email address</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="310" href="#"><i class="fa fa-chevron-down"></i><span>Phone number</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="95277" href="/web/20161115205041/https://support.twitter.com/articles/95277">Which account is my mobile phone associated with?</a></li><li class="leftnav-item" role="menuitem"><a data-article="20172029" href="/web/20161115205041/https://support.twitter.com/articles/20172029">FAQs about having a phone number associated with your account</a></li><li class="leftnav-item" role="menuitem"><a data-article="81940" href="/web/20161115205041/https://support.twitter.com/articles/81940">Updating the phone number on your account</a></li><li class="leftnav-item" role="menuitem"><a data-article="110250" href="/web/20161115205041/https://support.twitter.com/articles/110250">Adding your phone number to your account</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="311" href="#"><i class="fa fa-chevron-down"></i><span>Notifications</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="129550" href="/web/20161115205041/https://support.twitter.com/articles/129550">Managing your mobile notification preferences</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169920" href="/web/20161115205041/https://support.twitter.com/articles/20169920">Notifications delivered as SMS text messages</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170772" href="/web/20161115205041/https://support.twitter.com/articles/20170772">Enabling web and browser notifications</a></li><li class="leftnav-item" role="menuitem"><a data-article="127860" href="/web/20161115205041/https://support.twitter.com/articles/127860">Updating your email preferences</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169398" href="/web/20161115205041/https://support.twitter.com/articles/20169398">About the Notifications timeline</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169887" href="/web/20161115205041/https://support.twitter.com/articles/20169887">Notifications on mobile devices</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="312" href="#"><i class="fa fa-chevron-down"></i><span>Other settings</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="14609" href="/web/20161115205041/https://support.twitter.com/articles/14609">Changing your username</a></li><li class="leftnav-item" role="menuitem"><a data-article="119137" href="/web/20161115205041/https://support.twitter.com/articles/119137">Changing your language settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="15366" href="/web/20161115205041/https://support.twitter.com/articles/15366">Managing your mobile sleep settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="76052" href="/web/20161115205041/https://support.twitter.com/articles/76052">Connecting or revoking third-party applications</a></li><li class="leftnav-item" role="menuitem"><a data-article="20172023" href="/web/20161115205041/https://support.twitter.com/articles/20172023">User research at Twitter</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169220" href="/web/20161115205041/https://support.twitter.com/articles/20169220">Changing your country settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169405" href="/web/20161115205041/https://support.twitter.com/articles/20169405">Changing your time zone settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="127871" href="/web/20161115205041/https://support.twitter.com/articles/127871">Customizing your profile</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="313" href="#"><i class="fa fa-chevron-down"></i><span>Account insights</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20170160" href="/web/20161115205041/https://support.twitter.com/articles/20170160">Downloading your Twitter archive</a></li><li class="leftnav-item" role="menuitem"><a data-article="20172496" href="/web/20161115205041/https://support.twitter.com/articles/20172496">Account home</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169409" href="/web/20161115205041/https://support.twitter.com/articles/20169409">About media timelines in profiles</a></li><li class="leftnav-item" role="menuitem"><a data-article="20172679" href="/web/20161115205041/https://support.twitter.com/articles/20172679">Accessing your Twitter data</a></li><li class="leftnav-item" role="menuitem"><a data-article="20171990" href="/web/20161115205041/https://support.twitter.com/articles/20171990">Tweet activity dashboard</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="314" href="#"><i class="fa fa-chevron-down"></i><span>Verified accounts</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="119135" href="/web/20161115205041/https://support.twitter.com/articles/119135">About verified accounts</a></li><li class="leftnav-item" role="menuitem"><a data-article="20174630" href="/web/20161115205041/https://support.twitter.com/articles/20174630">Verified accounts</a></li><li class="leftnav-item" role="menuitem"><a data-article="20174631" href="/web/20161115205041/https://support.twitter.com/articles/20174631">Request to verify an account</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="315" href="#"><i class="fa fa-chevron-down"></i><span>Reactivate or deactivate an account</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="15359" href="/web/20161115205041/https://support.twitter.com/articles/15359">Reactivating your account</a></li><li class="leftnav-item" role="menuitem"><a data-article="15358" href="/web/20161115205041/https://support.twitter.com/articles/15358">Deactivating your account</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="leftnav-back" href="#"><i class="fa fa-chevron-left"></i> Back</a></li></ul></li> <li class="leftnav-item" role="menuitem"><a class="has-subcategories" data-category="316" href="#"><i class="fa fa-chevron-right"></i><span>My account privacy</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="317" href="#"><i class="fa fa-chevron-down"></i><span>Protected Tweets</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20169376" href="/web/20161115205041/https://support.twitter.com/articles/20169376">Approving or denying follower requests</a></li><li class="leftnav-item" role="menuitem"><a data-article="14016" href="/web/20161115205041/https://support.twitter.com/articles/14016">About public and protected Tweets</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169886" href="/web/20161115205041/https://support.twitter.com/articles/20169886">Protecting and unprotecting your Tweets</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="318" href="#"><i class="fa fa-chevron-down"></i><span>Other privacy controls</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20172733" href="/web/20161115205041/https://support.twitter.com/articles/20172733">Profile visibility settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170451" href="/web/20161115205041/https://support.twitter.com/articles/20170451">How Twitter Ads work</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170405" href="/web/20161115205041/https://support.twitter.com/articles/20170405">Your privacy controls for tailored ads</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170407" href="/web/20161115205041/https://support.twitter.com/articles/20170407">FAQs about tailored ads and your privacy controls</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169453" href="/web/20161115205041/https://support.twitter.com/articles/20169453">Twitter supports Do Not Track</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170410" href="/web/20161115205041/https://support.twitter.com/articles/20170410">Measuring sales impact</a></li><li class="leftnav-item" role="menuitem"><a data-article="78525" href="/web/20161115205041/https://support.twitter.com/articles/78525">FAQs about adding location to your Tweets</a></li><li class="leftnav-item" role="menuitem"><a data-article="118492" href="/web/20161115205041/https://support.twitter.com/articles/118492">Using location services on mobile devices</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170001" href="/web/20161115205041/https://support.twitter.com/articles/20170001">Allowing others to find you by email address or phone number</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="leftnav-back" href="#"><i class="fa fa-chevron-left"></i> Back</a></li></ul></li> <li class="leftnav-item"> <a href="/web/20161115205041/https://support.twitter.com/" class="leftnav-home"><i class="fa fa-chevron-left"></i> Back</a> </li> </ul> </nav> </div> </div> <div class="col-md-9 col-sm-8 col-xs-12"> <article> <header> <h1 class="page-title h2">Which account is my mobile phone associated with?</h1> </header> <!-- article body content --> <body> <div class="alert-message block-message info"> <strong>Read this article if:</strong> <ul> <li>You have sent <strong>Start</strong> repeatedly to your carrier's <a href="/web/20161115205041/https://support.twitter.com/articles/14226-how-to-find-your-twitter-short-code-or-long-code">short code</a>, but are <a href="/web/20161115205041/https://support.twitter.com/articles/75959-i-sent-start-from-my-phone-but-twitter-didn-t-reply-with-instructions">not receiving any messages</a>.</li> <li>You receive Twitter notifications on your phone but don't remember which Twitter account your phone is associated with.</li> <li>While trying to <a href="/web/20161115205041/https://support.twitter.com/articles/14589-getting-started-with-twitter-via-sms#add-phone-sms">add your phone via SMS</a>, you accidentally created a new Twitter account by typing <strong>SIGNUP</strong> instead of your username.</li> </ul> </div> <h3>To find out which Twitter account your phone is connected to:</h3> <ol> <li>Navigate to twitter.com on a computer.</li> <li>Click on the <a href="https://web.archive.org/web/20161115205041/https://twitter.com/account/complete"><strong>Activate your account</strong> </a>link located on the home page as shown below.</li> <li> <strong>Enter your phone number</strong> when directed, along with the country code.</li> <li>If your phone number is linked to a Twitter account, we'll send your phone a text message containing a <strong>verification code</strong>. Use this code to confirm that the mobile number belongs to you.</li> <li>On the following page, Twitter will ask you to<strong> complete your Twitter profile</strong>. Your username will already be filled in. That username belongs to the same account your phone is tied to.</li> </ol> <h3>Possible errors:</h3> <ul> <li>If your number is connected to an account and you've already logged in on twitter.com before, the steps above will prompt you to log in with your username and email instead. Recover a lost password <a href="https://web.archive.org/web/20161115205041/https://twitter.com/account/resend_password">here</a>. </li> <li>If your mobile number is not connected to any Twitter accounts, you'll see an error message. Sign up for a new account <a href="https://web.archive.org/web/20161115205041/https://twitter.com/signup">here.</a> </li> </ul> <p><img src="https://web.archive.org/web/20161115205041im_/https://ton.twitter.com/hc_assets/1323152740_33035.jpeg" width="584" height="221"></p> <h3>Still need help? <a href="/web/20161115205041/https://support.twitter.com/forms">Contact Support</a>.</h3> </body> <!-- article and translation satisfaction feedback --> <div id="feedback_art_sat" class="form-feedback"> <div id="feedback_vote"> <form class="new_feedback" id="new_feedback" action="/web/20161115205041/https://support.twitter.com/articles/95277/feedbacks" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓"/><input type="hidden" name="authenticity_token" value="tufk9O16sl1mlZb9OMnhsbCixmlwWl3SkHNx9h25jbFOw15DH+PYMOTyUcqQvouboOxgDHIPoFUvhtrnt4ELPw=="/> <h2 class="title"> Was this article helpful? </h2> <input value="art_sat" type="hidden" name="feedback[feedback_type]" id="feedback_feedback_type"/> <input value="Yes" type="hidden" name="feedback[feedback_answer]" id="feedback_feedback_answer"/> <button name="feedback_yes" type="submit" class="btn btn-cta btn-cta-yes" id="feedback_yes"><span class="sr-only">Yes</span></button> <button name="feedback_no" type="submit" class="btn btn-cta btn-cta-no" id="feedback_no"><span class="sr-only">No</span></button> <span id="submit_loading" class="help-loading init-hide">Submitting...</span> </form> </div> </div> <!-- tweet link to article --> <div class="text-center hide-ie8"> <div id="widget"> <div class="btn-o"> <a href="https://web.archive.org/web/20161115205041/https://twitter.com/share" data-count="none" data-lang="en" data-size="large" data-via="support" class="twitter-share-button"> <i></i> <span class="label" id="l">Tweet</span> </a> </div> </div> </div> </article> </div> </div> </main> <footer role="contentinfo"> <div class="visible-xs"> <div class="locale-switcher dropup"><a class="locale-current dropdown-toggle" data-toggle="dropdown" href="#">English<i class="fa fa-chevron-up"></i></a><ul class="dropdown-menu locale-options" role="menu"><div class="row"><div class="col-xs-6"><ul class="multi-column-dropdown"><li class="en" role="menuitem"><a class="language-link active" lang="en" href="">English</a></li><li class="fr" role="menuitem"><a class="language-link active" lang="fr" href="">Français</a></li><li class="it" role="menuitem"><a class="language-link active" lang="it" href="">Italiano</a></li><li class="de" role="menuitem"><a class="language-link active" lang="de" href="">Deutsch</a></li><li class="es" role="menuitem"><a class="language-link active" lang="es" href="">Español</a></li><li class="ja" role="menuitem"><a class="language-link active" lang="ja" href="">日本語</a></li><li class="pt" role="menuitem"><a class="language-link active" lang="pt" href="">Português</a></li><li class="ko" role="menuitem"><a class="language-link active" lang="ko" href="">한국어</a></li><li class="ru" role="menuitem"><a class="language-link active" lang="ru" href="">Русский</a></li><li class="nl" role="menuitem"><a class="language-link active" lang="nl" href="">Nederlands</a></li><li class="id" role="menuitem"><a class="language-link active" lang="id" href="">Bahasa Indonesia</a></li><li class="hi" role="menuitem"><a class="language-link active" lang="hi" href="">हिन्दी</a></li><li class="msa" role="menuitem"><a class="language-link active" lang="msa" href="">Bahasa Melayu</a></li><li class="fil" role="menuitem"><a class="language-link active" lang="fil" href="">Filipino</a></li><li class="zh-cn" role="menuitem"><a class="language-link active" lang="zh-cn" href="">简体中文</a></li><li class="zh-tw" role="menuitem"><a class="language-link active" lang="zh-tw" href="">正體中文</a></li><li class="tr" role="menuitem"><a class="language-link active" lang="tr" href="">Türkçe</a></li><li class="no" role="menuitem"><a class="language-link active" lang="no" href="">Norsk</a></li></ul></div><div class="col-xs-6"><ul class="multi-column-dropdown"><li class="da" role="menuitem"><a class="language-link active" lang="da" href="">Dansk</a></li><li class="fi" role="menuitem"><a class="language-link active" lang="fi" href="">Suomi</a></li><li class="sv" role="menuitem"><a class="language-link active" lang="sv" href="">Svenska</a></li><li class="pl" role="menuitem"><a class="language-link active" lang="pl" href="">Polski</a></li><li class="hu" role="menuitem"><a class="language-link active" lang="hu" href="">Magyar</a></li><li class="ar" role="menuitem"><a class="language-link active" lang="ar" href="">العربية</a></li><li class="fa" role="menuitem"><a class="language-link active" lang="fa" href="">فارسی</a></li><li class="th" role="menuitem"><a class="language-link active" lang="th" href="">ภาษาไทย</a></li><li class="he" role="menuitem"><a class="language-link active" lang="he" href="">עברית</a></li><li class="bn" role="menuitem"><a class="language-link active" lang="bn" href="">বাংলা</a></li><li class="cs" role="menuitem"><a class="language-link active" lang="cs" href="">Čeština</a></li><li class="ro" role="menuitem"><a class="language-link active" lang="ro" href="">Limba română</a></li><li class="uk" role="menuitem"><a class="language-link active" lang="uk" href="">Український</a></li><li class="vi" role="menuitem"><a class="language-link active" lang="vi" href="">Tiếng Việt</a></li></ul></div></div></ul></div> </div> <nav aria-labelledby="footer-nav-heading" class="container"> <h2 id="footer-nav-heading" class="offscreen">Twitter Properties Links</h2> <ul class="list-unstyled list-inline"> <li> <a href="https://web.archive.org/web/20161115205041/https://about.twitter.com/">About</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://about.twitter.com/company">Company</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://blog.twitter.com/">Blog</a> </li> <li> <a href="/web/20161115205041/https://support.twitter.com/">Help</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/http://status.twitter.com/">Status</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://about.twitter.com/careers">Jobs</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://twitter.com/tos">Terms</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://twitter.com/privacy">Privacy</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20170514">Cookies</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://support.twitter.com/articles/20170451">Ads Info</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://about.twitter.com/company/brand-assets">Brand</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://ads.twitter.com/start?ref=gl-tw-tw-twitter-advertise">Advertise</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://business.twitter.com/">Businesses</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://media.twitter.com/">Media</a> </li> <li> <a href="https://web.archive.org/web/20161115205041/https://dev.twitter.com/">Developers</a> </li> </ul> </nav> <div class="footer-copyright"> © 2016 Twitter, Inc. </div> </footer> <script src="https://web.archive.org/web/20161115205041js_/https://hca.twimg.com/assets/shared/widget-228945d47d31f987446ffceb9b5fa1bb6d217d323b3c2dcf694b8c70c7e50ea9.js"></script> <span class="hide" id="google_analytics_1" data-value="en"></span> <span class="hide" id="google_analytics_3" data-value="false"></span> <script src="https://web.archive.org/web/20161115205041js_/https://hca.twimg.com/assets/shared/google_analytics-47dcde443c3d335114de5783b908314c50a616b44bec290a7786780102a47fbe.js"></script> </body> </html> <!-- FILE ARCHIVED ON 20:50:41 Nov 15, 2016 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 20:53:05 Nov 28, 2024. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. SECTION 108(a)(3)). --> <!-- playback timings (ms): captures_list: 0.605 exclusion.robots: 0.029 exclusion.robots.policy: 0.018 esindex: 0.01 cdx.remote: 23.174 LoadShardBlock: 98.548 (3) PetaboxLoader3.datanode: 101.89 (4) PetaboxLoader3.resolve: 127.373 (2) load_resource: 155.619 -->

Pages: 1 2 3 4 5 6 7 8 9 10