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role="main"><section class="section swatch-blue-white section-short " ><div class="background-media"></div><div class="background-overlay" style="background-color:rgba(0,0,0,0)"></div><div class="container"><header class="section-header text-center no-underline"><h1 class="headline super hairline">Vision Helpdesk</h1><p>Help Desk | Satellite Help Desk | ITSM Service Desk | Live Chat Software</p></header></div></section><article id="post-172" class="post-172 page type-page status-publish hentry"><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><h2 class="headline super hairline">17 Years Young and Growing.</h2><p>Vision Helpdesk is a secure, reliable & scalable customer service software.</p></div></div></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-left" ><p>Vision Helpdesk was established in 2007, Started with a simple help desk software tool, It has greatly evolved and now offers four products to manage customer service for small to enterprise-level businesses.</p><h4 style="text-align: justify;">Products:</h4><ul style="text-align: justify;"><li><strong><a href="https://www.visionhelpdesk.com/products/help-desk-software">Help Desk Software</a> (Multi-Channel Help Desk)</strong></li><li><strong><a href="https://www.visionhelpdesk.com/products/satellite-help-desk">Satellite Help Desk</a> (Multi-Company Help Desk)</strong></li><li><strong><a href="https://www.visionhelpdesk.com/products/service-desk">IT Service Desk Software</a> (ITIL/ITSM Compliant PinkVerify Certified)</strong></li><li><strong><a href="https://www.visionhelpdesk.com/products/live-chat-software">Live Chat Software</a> (Multi-Company Live Chat)</strong></li></ul><p style="text-align: justify;">Pioneer in the <a href="https://www.visionhelpdesk.com/products/satellite-help-desk">Satellite Help Desk</a> – the only help desk software to allow managing support for multiple companies/brands/products in one centralized location.</p><p>Our <a href="https://www.visionhelpdesk.com/products/service-desk">Service Desk Software</a> is <a href="https://www.visionhelpdesk.com/pinkverify-certified">PINKVerify Certified</a> and is officially certified as ITIL® compatible by <a href="http://www.pinkelephant.com/" target="_blank" rel="noopener noreferrer">Pink Elephant</a>, a premier global training, consulting, and conference service provider.</p><p style="text-align: justify;">We believe through Vision Helpdesk we will be able to deliver all possible customer service tools that will simplify customer interaction and offer complete control over the information flow in your organization.</p><p style="text-align: justify;"><strong>Registered as JPK Software Solutions Pvt. Ltd.</strong> the company is privately held debt-free located in Nashik, Maharashtra, India. We service various IT sectors and provide professional services to clients across the globe.</p></div></div></div></section><section class="section swatch-red-white section-tiny has-top " ><div class="decor-top"><svg class="decor" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0 L50 100 L100 0 L100 100 L0 100" stroke-width="0"></path> </svg></div><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><h2 class="headline super hairline">Timeline : Our Story</h2></div></div></div></section><section class="section swatch-red-white section-nopadding " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><h3>17 Years Young and Growing.</h3></div></div></div></section><section class="section swatch-red-white section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><section id="timeline" class="tl-container"><div class="timeline-block"><div class="timeline-img green"><div class="vh vh-cake"></div></div><div class="timeline-content"><h2>Meet Live Chat Software</h2><p>A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.</p><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNDQwIiBoZWlnaHQ9IjkwMCIgdmlld0JveD0iMCAwIDE0NDAgOTAwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" loading="lazy" class="v4 alignnone" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2021/06/22_chat-communication.png" alt="Live Chat Software - Vision Helpdesk" width="1440" height="900" /><span class="date">2021</span></p></div></div><div class="timeline-block"><div class="timeline-img red"><div class="vh vh-certificate"></div></div><div class="timeline-content"><h2>Vision Helpdesk PinkVerify™ 2011</h2><ol type="1"><li>INCIDENT MANAGEMENT</li><li>PROBLEM MANAGEMENT</li><li>CHANGE MANAGEMENT</li><li>RELEASE MANAGEMENT</li><li>SERVICE CATALOG /<br /> SERVICE REQUEST MANAGEMENT</li><li>ASSET MANAGEMENT</li></ol><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="alignnone" title="PinkVerify Vision Helpdesk ITIL Complaint" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/01/pink-6.jpg" alt="PinkVerify Vision Helpdesk" width="800" height="419" /><span class="date">2019</span></p></div></div><div class="timeline-block"><div class="timeline-img blue"><div class="vh vh-cake"></div></div><div class="timeline-content"><h2>5<sup>th</sup> version released</h2><ul><li>Architecture Change & SaaS Platform Change</li><li>Design Architecture Change – Mobile Friendly Fully Responsive</li><li>Intuitive Design</li><li>Update Speed Enhancement</li><li>Feature Enhancement</li><li>ITIL / ITSM Compliant – PinkVerified Service Desk</li></ul><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNDcwIiBoZWlnaHQ9Ijk0NSIgdmlld0JveD0iMCAwIDE0NzAgOTQ1Ij48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" loading="lazy" class="v4 alignnone" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/06/vh-portal.png" alt="Vision Helpdesk V5 version" width="1470" height="945" /><span class="date">2018</span></p></div></div><div class="timeline-block"><div class="timeline-img yellow"><div class="vh vh-smiley"></div></div><div class="timeline-content"><h2>15,000+ Happy customers</h2><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIyMDQ4IiBoZWlnaHQ9IjE1MzYiIHZpZXdCb3g9IjAgMCAyMDQ4IDE1MzYiPjxyZWN0IHdpZHRoPSIxMDAlIiBoZWlnaHQ9IjEwMCUiIHN0eWxlPSJmaWxsOiNjZmQ0ZGI7ZmlsbC1vcGFjaXR5OiAwLjE7Ii8+PC9zdmc+" loading="lazy" class="alignnone" data-src="https://www.visionhelpdesk.com/images/15000%2bcustomers.jpg" alt="15,000+ happy customers Vision Helpdesk" width="2048" height="1536" /><span class="date">2018</span></p></div></div><div class="timeline-block"><div class="timeline-img red"><div class="vh vh-certificate"></div></div><div class="timeline-content"><h2>Vision Helpdesk PinkVerify™ 2011</h2><ol type="1"><li>INCIDENT MANAGEMENT</li><li>PROBLEM MANAGEMENT</li><li>CHANGE MANAGEMENT</li></ol><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMTk5IiBoZWlnaHQ9IjYyOCIgdmlld0JveD0iMCAwIDExOTkgNjI4Ij48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="1199" height="628" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/pink.jpg" alt="PinkVerify Vision Helpdesk" /><span class="date">2018</span></p></div></div><div class="timeline-block"><div class="timeline-img green"><div class="vh vh-certificate"></div></div><div class="timeline-content"><h2>Vision Helpdesk ISO Certification</h2><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDIwIiB2aWV3Qm94PSIwIDAgODAwIDQyMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="800" height="420" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/04/Vision-Helpdesk-ISO27001-2013.jpg" alt="Vision Helpdesk ISO 27001:2013 Certification" /><span class="date">2018</span></p></div></div><div class="timeline-block"><div class="timeline-img red"><div class="vh vh-members"></div></div><div class="timeline-content"><h2>Meet our team</h2><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIyMDQ4IiBoZWlnaHQ9IjE1MzYiIHZpZXdCb3g9IjAgMCAyMDQ4IDE1MzYiPjxyZWN0IHdpZHRoPSIxMDAlIiBoZWlnaHQ9IjEwMCUiIHN0eWxlPSJmaWxsOiNjZmQ0ZGI7ZmlsbC1vcGFjaXR5OiAwLjE7Ii8+PC9zdmc+" width="2048" height="1536" data-src="https://www.visionhelpdesk.com/images/team-2017.jpg" alt="35 members team" /><span class="date">2017</span></p></div></div><div class="timeline-block"><div class="timeline-img green"><div class="vh vh-cake"></div></div><div class="timeline-content"><h2>4<sup>th</sup> version released</h2><p>We have released three customer support tools.</p><ol type="1"><li>Multi-Channel Help Desk Software</li><li>Multi-Company Help Desk Software</li><li>ITIL / ITSM Service Desk Software</li></ol><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNjAwIiBoZWlnaHQ9IjkwMCIgdmlld0JveD0iMCAwIDE2MDAgOTAwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="1600" height="900" class="v4" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/04/vh-dashboard.png" alt="v4 released" /><span class="date">2015</span></p></div></div><div class="timeline-block"><div class="timeline-img red"><div class="vh vh-smiley"></div></div><div class="timeline-content"><h2>5,000+ Happy customers</h2><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1MDAiIGhlaWdodD0iMzc1IiB2aWV3Qm94PSIwIDAgNTAwIDM3NSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="500" height="375" data-src="https://farm7.staticflickr.com/6147/6029389444_bd0e14eed0.jpg" alt="5,000+ happy customers" /><span class="date">2013</span></p></div></div><div class="timeline-block"><div class="timeline-img green"><div class="vh vh-cake"></div></div><div class="timeline-content"><h2>3<sup>rd</sup> version released</h2><p>We introduced new architecture which was scalable and secure, It was a foundation for future versions.</p><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMzg3IiBoZWlnaHQ9IjgzMCIgdmlld0JveD0iMCAwIDEzODcgODMwIj48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="1387" height="830" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/04/v3.jpg" alt="third released" /><span class="date">2012</span></p></div></div><div class="timeline-block"><div class="timeline-img blue"><div class="vh vh-members"></div></div><div class="timeline-content"><h2>Meet our team</h2><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0ODAiIGhlaWdodD0iMjcwIiB2aWV3Qm94PSIwIDAgNDgwIDI3MCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="480" height="270" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/team.jpg" alt="25 members team" /><span class="date">2011</span></p></div></div><div class="timeline-block"><div class="timeline-img yellow"><div class="vh vh-smiley"></div></div><div class="timeline-content"><h2>2000 Happy customers</h2><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1MDAiIGhlaWdodD0iMzc1IiB2aWV3Qm94PSIwIDAgNTAwIDM3NSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="500" height="375" data-src="https://farm7.staticflickr.com/6139/6028836747_050f0d4f74.jpg" alt="2000 happy customers" /><span class="date">2010</span></p></div></div><div class="timeline-block"><div class="timeline-img red"><div class="vh vh-cake"></div></div><div class="timeline-content"><h2>2<sup>nd</sup> version released</h2><p>Though we offered several advanced features in V1, We knew there is a lot more to offer.</p><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMzY2IiBoZWlnaHQ9Ijc2OCIgdmlld0JveD0iMCAwIDEzNjYgNzY4Ij48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" width="1366" height="768" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/04/v2.jpg" alt="second released" /><span class="date">2009</span></p></div></div><div class="timeline-block"><div class="timeline-img blue"><div class="vh vh-client"></div></div><div class="timeline-content"><h2>We got our 1<sup>st</sup> paid customer</h2><p>Thank you, Steve Winnacott (Datasyrge Internet Services) for trusting us.</p><p><span class="date">2008</span></p></div></div><div class="timeline-block"><div class="timeline-img green"><div class="vh vh-cake"></div></div><div class="timeline-content"><h2>1<sup>st</sup> version released</h2><p>For the first time, Vision Helpdesk made its first public appearance.</p><p><span class="date">2008</span></p></div></div><div class="timeline-block"><div class="timeline-img red"><div class="vh vh-self-help"></div></div><div class="timeline-content"><h2>Vision Helpdesk idea was born</h2><p>Vision Helpdesk is the first to offer Satellite Help Desk software that helps to manage support for multiple companies in one place.</p><p><span class="date">2007</span></p></div></div></section></div></div></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><h2 class="headline super hairline">Trusted by 20000+ Companies?</h2></div></div></div></section><section class="section swatch-white-red section-nopadding " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><h3>join the list of awesome customers by using our top class customer support solutions.</h3></div></div></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><div id="flexslider-43" class="flexslider feature-slider" data-flex-itemwidth=188px data-flex-animation="slide" data-flex-controlsalign="center" data-flex-controlsposition="outside" data-flex-directions="hide" data-flex-directions-type="simple" data-flex-speed="7000" data-flex-controls="show" data-flex-slideshow="true" data-flex-duration="600" data-flex-captionvertical="bottom" data-flex-captionhorizontal="left" data-flex-sliderdirection="horizontal" data-flex-reverse="false" data-flex-animationloop="true"><ul class="slides"><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgNDAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="400" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/invest-india.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="Invest India" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/invest-india.png 400w, https://www.visionhelpdesk.com/wp-content/uploads/2018/05/invest-india-300x225.png 300w" data-sizes="(max-width: 400px) 100vw, 400px" /></figure></li><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgNDAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="400" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/08/morth.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="MRTH" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2019/08/morth.png 400w, https://www.visionhelpdesk.com/wp-content/uploads/2019/08/morth-300x225.png 300w" data-sizes="(max-width: 400px) 100vw, 400px" /></figure></li><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgNDAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="400" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/08/dipp.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="DPIIT" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2019/08/dipp.png 400w, https://www.visionhelpdesk.com/wp-content/uploads/2019/08/dipp-300x225.png 300w" data-sizes="(max-width: 400px) 100vw, 400px" /></figure></li><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgNDAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="400" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/08/startupindia.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="startupindia" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2019/08/startupindia.png 400w, https://www.visionhelpdesk.com/wp-content/uploads/2019/08/startupindia-300x225.png 300w" data-sizes="(max-width: 400px) 100vw, 400px" /></figure></li><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgNDAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="400" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/08/barodamf.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="Baroda MF" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2019/08/barodamf.png 400w, https://www.visionhelpdesk.com/wp-content/uploads/2019/08/barodamf-300x225.png 300w" data-sizes="(max-width: 400px) 100vw, 400px" /></figure></li><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgNDAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="400" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/federal-bank.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="Federal Bank" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/federal-bank.png 400w, https://www.visionhelpdesk.com/wp-content/uploads/2018/05/federal-bank-300x225.png 300w" data-sizes="(max-width: 400px) 100vw, 400px" /></figure></li><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1MzMiIGhlaWdodD0iNDAwIiB2aWV3Qm94PSIwIDAgNTMzIDQwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="533" height="400" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/11/bank-of-kigali.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="Bank of Kigali" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2019/11/bank-of-kigali.png 533w, https://www.visionhelpdesk.com/wp-content/uploads/2019/11/bank-of-kigali-300x225.png 300w" data-sizes="(max-width: 533px) 100vw, 533px" /></figure></li><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgNDAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="400" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/08/make-in-india.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="Make In India" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2018/08/make-in-india.png 400w, https://www.visionhelpdesk.com/wp-content/uploads/2018/08/make-in-india-300x225.png 300w" data-sizes="(max-width: 400px) 100vw, 400px" /></figure></li><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgNDAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="400" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/03/muthoot-group.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="Muthoot Finance" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2015/03/muthoot-group.png 400w, https://www.visionhelpdesk.com/wp-content/uploads/2015/03/muthoot-group-300x225.png 300w" data-sizes="(max-width: 400px) 100vw, 400px" /></figure></li><li><figure><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgNDAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="400" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/ocr.png" class="attachment-full size-full wp-post-image" alt="" loading="lazy" data-original-title="OCR Services" data-toggle="tooltip" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/ocr.png 400w, https://www.visionhelpdesk.com/wp-content/uploads/2018/05/ocr-300x225.png 300w" data-sizes="(max-width: 400px) 100vw, 400px" /></figure></li><li><figure><img data-lazyloaded="1" 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Features</h3><div class="menu-service-desk-features-container"><ul id="menu-service-desk-features" class="menu"><li id="menu-item-1707" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1707"><a href="https://www.visionhelpdesk.com/service-desk-features/asset-management">IT Asset Management</a></li><li id="menu-item-1706" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1706"><a href="https://www.visionhelpdesk.com/service-desk-features/incident-management">Incident Management</a></li><li id="menu-item-1705" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1705"><a href="https://www.visionhelpdesk.com/service-desk-features/problem-management">Problem Management</a></li><li id="menu-item-1704" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1704"><a href="https://www.visionhelpdesk.com/service-desk-features/change-management">Change Management</a></li><li id="menu-item-1703" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1703"><a href="https://www.visionhelpdesk.com/service-desk-features/release-management">Release Management</a></li><li id="menu-item-1702" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1702"><a href="https://www.visionhelpdesk.com/service-desk-features/knowledgebase-management">Knowledgebase Management</a></li><li id="menu-item-1777" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1777"><a href="https://www.visionhelpdesk.com/service-desk-features/supplier-management">Supplier Management</a></li><li id="menu-item-1780" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1780"><a href="https://www.visionhelpdesk.com/service-desk-features/configuration-management-database-cmdb">Configuration Management Database (CMDB)</a></li><li id="menu-item-1781" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1781"><a href="https://www.visionhelpdesk.com/service-desk-features/service-catalog-management">IT Service Catalog Management</a></li><li id="menu-item-1778" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1778"><a href="https://www.visionhelpdesk.com/service-desk-features/product-catalog">Product Catalog</a></li><li id="menu-item-1779" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1779"><a href="https://www.visionhelpdesk.com/service-desk-features/contract-management">Contract Management</a></li><li id="menu-item-1788" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1788"><a href="https://www.visionhelpdesk.com/service-desk-features/financial-management">IT Service Financial Management</a></li></ul></div></div></div><div class="col-md-3"><div id="recent-posts-3" class="sidebar-widget widget_recent_entries"><h3 class="sidebar-header">News and Updates</h3><ul><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html" title="4 Service Desk Trends To Know In 2024">4 Service Desk Trends To Know In 2024</a> <small> 14 October 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" title="The Benefits of IT Customer Service Software">The Benefits of IT Customer Service Software</a> <small> 09 July 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html" title="Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools">Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools</a> <small> 17 June 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/comparing-zendesk-vs-freshdesk-vs-vision-helpdesk.html" title="Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk">Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk</a> <small> 05 April 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html" title="The Top Live Chat Software Trends to Expect in 2024">The Top Live Chat Software Trends to Expect in 2024</a> <small> 13 February 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html" title="What the Best Service Desk Will Look Like in 2024">What the Best Service Desk Will Look Like in 2024</a> <small> 17 January 2024 </small></li></ul></div></div></div></div></section><section class="section swatch-black-white section-tiny "><div class="container"><div 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