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Nuisance calls and messages | ICO

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md:mb-5"> <div class="md:flex md:items-center"> <h1 class="py-0.5 font-serif leading-none sm:border-l-10 sm:pl-3 text-serif-2xl sm:text-serif-3xl border-theme-orange">Nuisance calls and messages</h1> <div class="md:pl-2 md:ml-auto mt-2 md:mt-2 print:hidden"> </div> </div> </div> <div class="umb-block-grid" data-grid-columns="12;" style="--umb-block-grid--grid-columns: 12;"> <div class="umb-block-grid__layout-container"> <div class="umb-block-grid__layout-item" data-content-element-type-alias="rightAsideLayout" data-content-element-type-key="7ca5bc32-4d2c-4fe0-90a2-b8a3541e892f" data-element-udi="umb://element/fe69e681c20f4b40af27859eb1b4f780" data-col-span="12" data-row-span="1" style=" --umb-block-grid--item-column-span: 12; --umb-block-grid--item-row-span: 1; "> <div class="umb-block-grid__area-container" style="--umb-block-grid--area-grid-columns: 12;"> <div class="umb-block-grid__area" data-area-col-span="9" data-area-row-span="1" data-area-alias="left" style="--umb-block-grid--grid-columns: 9;--umb-block-grid--area-column-span: 9; --umb-block-grid--area-row-span: 1;"> <div class="umb-block-grid__layout-container"> <div class="umb-block-grid__layout-item" data-content-element-type-alias="richTextBlock" data-content-element-type-key="d7ec1d8a-2a00-439e-95b4-9f3537f5ece4" data-element-udi="umb://element/971c5ea98046429295c495bba5009fca" data-col-span="9" data-row-span="1" style=" --umb-block-grid--item-column-span: 9; --umb-block-grid--item-row-span: 1; "> <div class="prose prose-sm md:prose-base prose-h2:font-serif sm:prose-h2:border-l-10 sm:prose-h2:pl-3 sm:prose-h2:-ml-3 sm:prose-h2:relative sm:prose-h2:left-[-10px] prose-h3:font-serif sm:prose-lead:border-l-10 sm:prose-lead:pl-3 sm:prose-lead:-ml-3 sm:prose-lead:relative sm:prose-lead:left-[-10px] prose-hr:my-4 prose-h2:border-theme-orange-light prose-lead:border-theme-orange-light prose-theme-orange sm:ml-[10px] sm:pl-3"> <div class="lead"><p>What type of marketing do you want to report a complaint about?</p></div> </div> </div> <div class="umb-block-grid__layout-item" data-content-element-type-alias="twoColumnLayout" data-content-element-type-key="2522fd53-e375-454c-a66d-94c0fee9b3c6" data-element-udi="umb://element/b047b8123cb2494b94963e8a8a63e884" data-col-span="9" data-row-span="1" style=" --umb-block-grid--item-column-span: 9; --umb-block-grid--item-row-span: 1; "> <div class="umb-block-grid__area-container" style="--umb-block-grid--area-grid-columns: 12;"> <div class="umb-block-grid__area" data-area-col-span="6" data-area-row-span="1" data-area-alias="left" style="--umb-block-grid--grid-columns: 6;--umb-block-grid--area-column-span: 6; --umb-block-grid--area-row-span: 1;"> <div class="umb-block-grid__layout-container"> <div class="umb-block-grid__layout-item" data-content-element-type-alias="iconNavigationBlock" data-content-element-type-key="bf55f9c2-2149-49f9-ba80-e5ad4d4f8855" data-element-udi="umb://element/05a7c15c76704387b30cee635dc1d256" data-col-span="6" data-row-span="1" style=" --umb-block-grid--item-column-span: 6; --umb-block-grid--item-row-span: 1; "> <icon-navigation x-href="/make-a-complaint/nuisance-calls-and-messages/spam-texts-and-nuisance-calls/" x-title="Spam texts and nuisance calls" x-description="You received an unwanted text or picture/video message on your mobile, or an unwanted sales call." x-theme="orange"></icon-navigation> </div> <div class="umb-block-grid__layout-item" data-content-element-type-alias="iconNavigationBlock" data-content-element-type-key="bf55f9c2-2149-49f9-ba80-e5ad4d4f8855" data-element-udi="umb://element/2cd0a1eb7d2744899d9f52aaa6b20b57" data-col-span="6" data-row-span="1" style=" --umb-block-grid--item-column-span: 6; --umb-block-grid--item-row-span: 1; "> <icon-navigation x-href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/tackling-nuisance-calls-and-messages/abandoned-and-silent-calls" x-target="_blank" x-title="Silent or abandoned calls" x-description="You answered the phone but no-one was there. Report your complaints on the Ofcom website." x-theme="orange"></icon-navigation> </div> <div class="umb-block-grid__layout-item" data-content-element-type-alias="iconNavigationBlock" data-content-element-type-key="bf55f9c2-2149-49f9-ba80-e5ad4d4f8855" data-element-udi="umb://element/d9c6e93aaff44ccdb2e9661839dd5958" data-col-span="6" data-row-span="1" style=" --umb-block-grid--item-column-span: 6; --umb-block-grid--item-row-span: 1; "> <icon-navigation x-href="https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime" x-target="_blank" x-title="Scam calls and messages (England, Wales, NI)" x-description="If you have shared your personal information in response to an email, call or message claiming to be an official body and asking for personal details, or promising rewards, prizes or shares of fortunes for small fees then you may have been a victim of fraud, cyber crime or a scam. If you live in England, Wales or Northern Ireland, go to the Action Fraud website. " x-theme="orange"></icon-navigation> </div> </div> </div> <div class="umb-block-grid__area" data-area-col-span="6" data-area-row-span="1" data-area-alias="right" style="--umb-block-grid--grid-columns: 6;--umb-block-grid--area-column-span: 6; --umb-block-grid--area-row-span: 1;"> <div class="umb-block-grid__layout-container"> <div class="umb-block-grid__layout-item" data-content-element-type-alias="iconNavigationBlock" data-content-element-type-key="bf55f9c2-2149-49f9-ba80-e5ad4d4f8855" data-element-udi="umb://element/994b702efca84317ab266d2bb5e01069" data-col-span="6" data-row-span="1" style=" --umb-block-grid--item-column-span: 6; --umb-block-grid--item-row-span: 1; "> <icon-navigation x-href="/make-a-complaint/nuisance-calls-and-messages/spam-emails/" x-title="Spam emails" x-description="You received an unwanted email." x-theme="orange"></icon-navigation> </div> <div class="umb-block-grid__layout-item" data-content-element-type-alias="iconNavigationBlock" data-content-element-type-key="bf55f9c2-2149-49f9-ba80-e5ad4d4f8855" data-element-udi="umb://element/09fc4ae2a73645489126907329e6c735" data-col-span="6" data-row-span="1" style=" --umb-block-grid--item-column-span: 6; --umb-block-grid--item-row-span: 1; "> <icon-navigation x-href="/make-a-complaint/nuisance-calls-and-messages/faxes/" x-title="Faxes" x-description="You received an unsolicited marketing fax to your personal or business fax machine." x-theme="orange"></icon-navigation> </div> <div class="umb-block-grid__layout-item" data-content-element-type-alias="iconNavigationBlock" data-content-element-type-key="bf55f9c2-2149-49f9-ba80-e5ad4d4f8855" data-element-udi="umb://element/ed4a28bf98cb41128662f8b365052296" data-col-span="6" data-row-span="1" style=" --umb-block-grid--item-column-span: 6; --umb-block-grid--item-row-span: 1; "> <icon-navigation x-href="https://consumeradvice.scot/knowledge-centre/#scams" x-target="_blank" x-title="Scam calls and messages (Scotland)" x-description="If you have shared your personal information in response to an email, call or message claiming to be an official body and asking for personal details, or promising rewards, prizes or shares of fortunes for small fees then you may have been a victim of fraud, cyber crime or a scam. If you live in Scotland, go to the Consumer Advice Scotland website." x-theme="orange"></icon-navigation> </div> </div> </div> </div> </div> <div class="umb-block-grid__layout-item" data-content-element-type-alias="arrowNavigationBlock" data-content-element-type-key="04a98386-0a36-445d-ace9-1e4df98ca338" data-element-udi="umb://element/c7ea255ffacd4971a53976781d2b03d7" data-col-span="9" data-row-span="1" style=" --umb-block-grid--item-column-span: 9; --umb-block-grid--item-row-span: 1; "> <div class="text-right"> <a href="/make-a-complaint/protection-for-whistleblowers-guidance/" class="group text-link text-base inline-flex gap-2"> <span class="group-hover:underline">Protection for whistleblowers guidance</span> <span class="icon icon-arrow-right mt-1"></span> </a> </div> </div> </div> </div> <div class="umb-block-grid__area" data-area-col-span="3" data-area-row-span="1" data-area-alias="right" style="--umb-block-grid--grid-columns: 3;--umb-block-grid--area-column-span: 3; 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