Blockchain-Based NFT Warranty System: A Software Implementation | Journal of Comprehensive Business Administration Research

<!DOCTYPE html> <html lang="en" xml:lang="en"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title> Blockchain-Based NFT Warranty System: A Software Implementation | Journal of Comprehensive Business Administration Research </title> <link rel="icon" href="https://ojs.bonviewpress.com/public/journals/15/favicon_en_US.png"> <meta name="generator" content="Open Journal Systems 3.4.0.7"> <meta name="gs_meta_revision" content="1.1"/> <meta name="citation_journal_title" content="Journal of Comprehensive Business Administration Research"/> <meta name="citation_journal_abbrev" content="JCBAR"/> <meta name="citation_issn" content="3029-2697"/> <meta name="citation_author" content="Aaliya Ali"/> <meta name="citation_author_institution" content="Department of Computer Science and Engineering, G H Raisoni College of Engineering, India"/> <meta name="citation_author" content="Saransh Agrawal"/> <meta name="citation_author_institution" content="Department of Computer Science and Engineering, G H Raisoni College of Engineering, India"/> <meta name="citation_author" content="Snehalata Dongre"/> <meta name="citation_author_institution" content="Department of Computer Science and Engineering, G H Raisoni College of Engineering, India"/> <meta name="citation_title" content="Blockchain-Based NFT Warranty System: A Software Implementation"/> <meta name="citation_language" content="en"/> <meta name="citation_date" content="2024/01/11"/> <meta name="citation_volume" content="1"/> <meta name="citation_issue" content="1"/> <meta name="citation_firstpage" content="12"/> <meta name="citation_lastpage" content="18"/> <meta name="citation_doi" content="10.47852/bonviewJCBAR42022076"/> <meta name="citation_abstract_html_url" content="https://ojs.bonviewpress.com/index.php/JCBAR/article/view/2076"/> <meta name="citation_abstract" xml:lang="en" content="As the e-commerce industry continues to grow, the challenges around warranty issuing and its management have become more significant. This research paper presents a software implementation of a blockchain-based e-commerce warranty system that utilizes non-fungible tokens (NFTs) to simplify the warranty management process for both consumers and manufacturers. Its features include automatic warranty issuing, verification, transfer of ownership, and warranty expiration. The system was made available as a service and was integrated into an existing e-commerce website clone to evaluate the ease of use. Additionally, a page listing all warranty NFTs owned by a user, irrespective of the e-commerce site of purchase, was created and linked to the original e-commerce website. As a result, the implemented system simplified the manufacturer/seller鈥檚 overhead of issuing and managing warranties and improved the user experience for consumers by showing all warranties owned by them in one place. This study illustrates the potential of public blockchains in the e-commerce sector, which has important implications for the use of blockchain-based warranty management systems. 聽 Received:聽15 November 2023 | Revised:聽26 December 2023聽| Accepted:聽3 January 2024 聽 Conflicts of Interest聽 The authors declare that they have no conflicts of interest to this work. 聽 Data Availability Statement Data sharing is not applicable to this article as no new data were created or analyzed in this study."/> <meta name="citation_keywords" xml:lang="en" content="blockchain"/> <meta name="citation_keywords" xml:lang="en" content="non-fungible token (NFT)"/> <meta name="citation_keywords" xml:lang="en" content="warranty"/> <meta name="citation_keywords" xml:lang="en" content="software as a service (SaaS)"/> <meta name="citation_keywords" xml:lang="en" content="e-commerce"/> <meta name="citation_pdf_url" content="https://ojs.bonviewpress.com/index.php/JCBAR/article/download/2076/763"/> <link rel="schema.DC" href="http://purl.org/dc/elements/1.1/" /> <meta name="DC.Creator.PersonalName" content="Aaliya Ali"/> <meta name="DC.Creator.PersonalName" content="Saransh Agrawal"/> <meta name="DC.Creator.PersonalName" content="Snehalata Dongre"/> <meta name="DC.Date.created" scheme="ISO8601" content="2024-01-11"/> <meta name="DC.Date.dateSubmitted" scheme="ISO8601" content="2023-11-15"/> <meta name="DC.Date.issued" scheme="ISO8601" content="2024-05-31"/> <meta name="DC.Date.modified" scheme="ISO8601" content="2024-06-18"/> <meta name="DC.Description" xml:lang="en" content="As the e-commerce industry continues to grow, the challenges around warranty issuing and its management have become more significant. This research paper presents a software implementation of a blockchain-based e-commerce warranty system that utilizes non-fungible tokens (NFTs) to simplify the warranty management process for both consumers and manufacturers. Its features include automatic warranty issuing, verification, transfer of ownership, and warranty expiration. The system was made available as a service and was integrated into an existing e-commerce website clone to evaluate the ease of use. Additionally, a page listing all warranty NFTs owned by a user, irrespective of the e-commerce site of purchase, was created and linked to the original e-commerce website. As a result, the implemented system simplified the manufacturer/seller鈥檚 overhead of issuing and managing warranties and improved the user experience for consumers by showing all warranties owned by them in one place. This study illustrates the potential of public blockchains in the e-commerce sector, which has important implications for the use of blockchain-based warranty management systems. 聽 Received:聽15 November 2023 | Revised:聽26 December 2023聽| Accepted:聽3 January 2024 聽 Conflicts of Interest聽 The authors declare that they have no conflicts of interest to this work. 聽 Data Availability Statement Data sharing is not applicable to this article as no new data were created or analyzed in this study."/> <meta name="DC.Format" scheme="IMT" content="application/pdf"/> <meta name="DC.Identifier" content="2076"/> <meta name="DC.Identifier.pageNumber" content="12-18"/> <meta name="DC.Identifier.DOI" content="10.47852/bonviewJCBAR42022076"/> <meta name="DC.Identifier.URI" content="https://ojs.bonviewpress.com/index.php/JCBAR/article/view/2076"/> <meta name="DC.Language" scheme="ISO639-1" content="en"/> <meta name="DC.Rights" content="Copyright (c) 2024 Authors"/> <meta name="DC.Rights" 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class="page_title"> Blockchain-Based NFT Warranty System: A Software Implementation </h1> <div class="row"> <div class="main_entry"> <section class="item authors"> <h2 class="pkp_screen_reader">Authors</h2> <ul class="authors"> <li> <span class="name"> Aaliya Ali </span> <span class="affiliation"> Department of Computer Science and Engineering, G H Raisoni College of Engineering, India </span> <span class="orcid"> <svg class="orcid_icon" viewBox="0 0 256 256" aria-hidden="true"> <style type="text/css"> .st0{fill:#A6CE39;} .st1{fill:#FFFFFF;} </style> <path class="st0" d="M256,128c0,70.7-57.3,128-128,128C57.3,256,0,198.7,0,128C0,57.3,57.3,0,128,0C198.7,0,256,57.3,256,128z"/> <g> <path class="st1" d="M86.3,186.2H70.9V79.1h15.4v48.4V186.2z"/> <path class="st1" d="M108.9,79.1h41.6c39.6,0,57,28.3,57,53.6c0,27.5-21.5,53.6-56.8,53.6h-41.8V79.1z M124.3,172.4h24.5 c34.9,0,42.9-26.5,42.9-39.7c0-21.5-13.7-39.7-43.7-39.7h-23.7V172.4z"/> <path class="st1" d="M88.7,56.8c0,5.5-4.5,10.1-10.1,10.1c-5.6,0-10.1-4.6-10.1-10.1c0-5.6,4.5-10.1,10.1-10.1 C84.2,46.7,88.7,51.3,88.7,56.8z"/> </g> </svg> <a href="https://orcid.org/0009-0009-3678-6977" target="_blank"> https://orcid.org/0009-0009-3678-6977 </a> </span> </li> <li> <span class="name"> Saransh Agrawal </span> <span class="affiliation"> Department of Computer Science and Engineering, G H Raisoni College of Engineering, India </span> <span class="orcid"> <svg class="orcid_icon" viewBox="0 0 256 256" aria-hidden="true"> <style type="text/css"> .st0{fill:#A6CE39;} .st1{fill:#FFFFFF;} </style> <path class="st0" d="M256,128c0,70.7-57.3,128-128,128C57.3,256,0,198.7,0,128C0,57.3,57.3,0,128,0C198.7,0,256,57.3,256,128z"/> <g> <path class="st1" d="M86.3,186.2H70.9V79.1h15.4v48.4V186.2z"/> <path class="st1" d="M108.9,79.1h41.6c39.6,0,57,28.3,57,53.6c0,27.5-21.5,53.6-56.8,53.6h-41.8V79.1z M124.3,172.4h24.5 c34.9,0,42.9-26.5,42.9-39.7c0-21.5-13.7-39.7-43.7-39.7h-23.7V172.4z"/> <path class="st1" d="M88.7,56.8c0,5.5-4.5,10.1-10.1,10.1c-5.6,0-10.1-4.6-10.1-10.1c0-5.6,4.5-10.1,10.1-10.1 C84.2,46.7,88.7,51.3,88.7,56.8z"/> </g> </svg> <a href="https://orcid.org/0009-0007-4369-9404" target="_blank"> https://orcid.org/0009-0007-4369-9404 </a> </span> </li> <li> <span class="name"> Snehalata Dongre </span> <span class="affiliation"> Department of Computer Science and Engineering, G H Raisoni College of Engineering, India </span> </li> </ul> </section> <section class="item doi"> <h2 class="label"> DOI: </h2> <span class="value"> <a href="https://doi.org/10.47852/bonviewJCBAR42022076"> https://doi.org/10.47852/bonviewJCBAR42022076 </a> </span> </section> <section class="item keywords"> <h2 class="label"> Keywords: </h2> <span class="value"> blockchain, non-fungible token (NFT), warranty, software as a service (SaaS), e-commerce </span> </section> <section class="item abstract"> <h2 class="label">Abstract</h2> <p>As the e-commerce industry continues to grow, the challenges around warranty issuing and its management have become more significant. This research paper presents a software implementation of a blockchain-based e-commerce warranty system that utilizes non-fungible tokens (NFTs) to simplify the warranty management process for both consumers and manufacturers. Its features include automatic warranty issuing, verification, transfer of ownership, and warranty expiration. The system was made available as a service and was integrated into an existing e-commerce website clone to evaluate the ease of use. Additionally, a page listing all warranty NFTs owned by a user, irrespective of the e-commerce site of purchase, was created and linked to the original e-commerce website. As a result, the implemented system simplified the manufacturer/seller鈥檚 overhead of issuing and managing warranties and improved the user experience for consumers by showing all warranties owned by them in one place. This study illustrates the potential of public blockchains in the e-commerce sector, which has important implications for the use of blockchain-based warranty management systems.</p> <p>聽</p> <p><strong>Received:聽</strong>15 November 2023 <strong>| Revised:聽</strong>26 December 2023<strong>聽| Accepted:聽</strong>3 January 2024</p> <p>聽</p> <p><strong>Conflicts of Interest聽</strong></p> <p>The authors declare that they have no conflicts of interest to this work.</p> <p>聽</p> <p><strong>Data Availability Statement</strong></p> <p>Data sharing is not applicable to this article as no new data were created or analyzed in this study.</p> </section> <br /><div class="separator"></div><div class="item abstract" id="trendmd-suggestions"></div><script defer src='//js.trendmd.com/trendmd.min.js' data-trendmdconfig='{"website_id":"89274", "element":"#trendmd-suggestions"}'></script> </div> <div class="entry_details"> <div class="item cover_image"> <div class="sub_item"> <a href="https://ojs.bonviewpress.com/index.php/JCBAR/issue/view/84"> <img src="https://ojs.bonviewpress.com/public/journals/15/cover_issue_84_en_US.png" alt=""> </a> </div> </div> <div class="item galleys"> <h2 class="pkp_screen_reader"> Downloads </h2> <ul class="value galleys_links"> <li> <a class="obj_galley_link pdf" href="https://ojs.bonviewpress.com/index.php/JCBAR/article/view/2076/763"> PDF </a> </li> </ul> </div> <div class="item published"> <section class="sub_item"> <h2 class="label"> Published </h2> <div class="value"> <span>2024-01-11</span> </div> </section> </div> <div class="item issue"> <section class="sub_item"> <h2 class="label"> Issue </h2> <div class="value"> <a class="title" href="https://ojs.bonviewpress.com/index.php/JCBAR/issue/view/84"> Vol. 1 No. 1 (2024) </a> </div> </section> <section class="sub_item"> <h2 class="label"> Section </h2> <div class="value"> Research Articles </div> </section> </div> <div class="item copyright"> <h2 class="label"> License </h2> <p>Copyright (c) 2024 Authors</p> <a rel="license" href="https://creativecommons.org/licenses/by/4.0/"><img alt="Creative Commons License" src="//i.creativecommons.org/l/by/4.0/88x31.png" /></a><p>This work is licensed under a <a rel="license" href="https://creativecommons.org/licenses/by/4.0/">Creative Commons Attribution 4.0 International License</a>.</p> </div> <div class="item citation"> <section class="sub_item citation_display"> <h2 class="label"> How to Cite </h2> <div class="value"> <div id="citationOutput" role="region" aria-live="polite"> <div class="csl-bib-body"> <div class="csl-entry">Ali, A., Agrawal, S., & Dongre, S. (2024). 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Blockchain-Based NFT Warranty System: A Software Implementation | Journal of Comprehensive Business Administration Research