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<p class="u-text-p5 u-mt-xl u-mb-0 u-maxw-8 u-mx-auto">Learn how to build a knowledge base that succeeds</p> </div><div class="u-flex u-justify-between u-items-start u-Mb-sm u-Pt-2xs"> <div class="u-hidden lg:u-block kb-blog-search u-maxw-6 u-w-full u-mx-auto" data-controller="algolia-search" data-app-id="QWAPZX0OJM" data-search-key="2062a0be5e3f72c03387888d0dcb8830" data-search-index="kb_blog" > <div class="u-maxw-6 u-relative" data-controller="search-input"> <div class="kb-blog-search__results u-rounded-b u-bg-white" data-target="algolia-search.resultsWrapper"> <div class="u-px-xl u-py-xs u-bg-gray-900 u-border-b kb-blog-search__count u-hidden" data-target="algolia-search.resultsCountWrapper"> <h2 class="u-text-p9-bold u-mb-0 "> <span data-target="algolia-search.resultsMax" class="u-hidden">Showing top <span data-target="algolia-search.resultsCount">0</span> results</span> <span data-target="algolia-search.resultsNumber"><span data-target="algolia-search.resultsCount">0</span> 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u-mb-md">Recent articles (Page 2)</h2> <div class="home-recent home-grid"><div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/pexels-william-fortunato-6140676-1.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/pexels-william-fortunato-6140676-1.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/pexels-william-fortunato-6140676-1.jpg, 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class="u-mx-2xs">Sep 15</span> | <span class="u-ml-2xs"> Jasper Dunn </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/troubleshooting-guide/" class="u-text-black v--no-underline kb-blog-link-overlay__a">Troubleshooting Guide: What, Why, and How to Create One</a></h4> <p class="u-text-p7 u-mb-lg">No matter how awesome your business is, there's gonna be that inevitable moment when things hit a little hiccup. And guess what? More often than not, it's gonna be one of... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/mohamed-boumaiza-YbuxMgZ9KUA-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/mohamed-boumaiza-YbuxMgZ9KUA-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/mohamed-boumaiza-YbuxMgZ9KUA-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/mohamed-boumaiza-YbuxMgZ9KUA-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/mohamed-boumaiza-YbuxMgZ9KUA-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/09/mohamed-boumaiza-YbuxMgZ9KUA-unsplash-scaled.jpg 2x" alt="Book on a desk" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">7 min read</span> | <span class="u-mx-2xs">Sep 07</span> | <span class="u-ml-2xs"> Zuzanna Bocian </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/knowledge-sharing-tools/" class="u-text-black v--no-underline kb-blog-link-overlay__a">Seven of the Best Knowledge-Sharing Tools</a></h4> <p class="u-text-p7 u-mb-lg">Access to knowledge is one of the most critical factors in a well-functioning organization. Companies realize that by storing information in internal “knowledge bases,”... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/jonas-allert-x3RI0GFdqDo-unsplash_Easy-Resize.com_.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/jonas-allert-x3RI0GFdqDo-unsplash_Easy-Resize.com_.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/jonas-allert-x3RI0GFdqDo-unsplash_Easy-Resize.com_.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/jonas-allert-x3RI0GFdqDo-unsplash_Easy-Resize.com_.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/jonas-allert-x3RI0GFdqDo-unsplash_Easy-Resize.com_.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/jonas-allert-x3RI0GFdqDo-unsplash_Easy-Resize.com_.jpg 2x" alt="Person sitting on the coach with their Macbook" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">7 min read</span> | <span class="u-mx-2xs">Aug 30</span> | <span class="u-ml-2xs"> Zuzanna Bocian </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/employee-onboarding/" class="u-text-black v--no-underline kb-blog-link-overlay__a">Optimizing the Employee Onboarding Process</a></h4> <p class="u-text-p7 u-mb-lg">Everyone most likely remembers those first days in a new job when everything seems new and unfamiliar. The enormity of the information is overwhelming and it’s easy to... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/volodymyr-hryshchenko-V5vqWC9gyEU-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/volodymyr-hryshchenko-V5vqWC9gyEU-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/volodymyr-hryshchenko-V5vqWC9gyEU-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/volodymyr-hryshchenko-V5vqWC9gyEU-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/volodymyr-hryshchenko-V5vqWC9gyEU-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/08/volodymyr-hryshchenko-V5vqWC9gyEU-unsplash-scaled.jpg 2x" alt="Cloud with three dots" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">8 min read</span> | <span class="u-mx-2xs">Aug 11</span> | <span class="u-ml-2xs"> Zuzanna Bocian and Jasper Dunn </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/canned-response/" class="u-text-black v--no-underline kb-blog-link-overlay__a">Streamlining Communication for Efficiency and Consistency Through Canned Response</a></h4> <p class="u-text-p7 u-mb-lg">"Canned responses" might sound a bit mechanical, but let me tell you, these simple tools are absolute game-changers when it comes to customer service. Don't be fooled by... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> </div> <div class="u-Mb-lg"><div> <div class="u-rounded b--u-bg-purple-200 u-text-black u-Py-sm sm:u-Py-md md:u-Py-lg u-px-sm sm:u-Px-md md:u-Px-xl"> <div class="o-container"> <div class="md:u-flex u-items-center"> <div class="u-px-xl u-pr-xl md:u-pl-0 u-Mb-md md:u-mb-0"> <img src="/blog/subscribe.svg" alt="" style="max-width: 382px;" /> </div> <div class="md:u-pl-xl u-text-center md:u-text-left"> <h3 class="u-text-p3 u-mb-md">Stay tuned!</h3> <p class="u-text-p5">We’ll send you info about new lessons to your inbox. </p> <form action="https://livechatinc.us2.list-manage.com/subscribe/post" method="POST" target="_blank" class="" data-controller="track" data-track-category="Newsletter" data-track-action="Newsletter Subscription" data-track-label="Subscribe" data-action="track#send" > <input type="hidden" name="u" value="9c5eb54aa9b2efe23531b3e09"> <input type="hidden" name="id" value="002f7d9288"> <input type="hidden" name="tags" value="10619"> <input type="email" required autocapitalize="off" autocorrect="off" name="MERGE0" id="-MERGE0" class="u-text-p8 success-subscribe__input success-subscribe__email v--right u-basis-8 md:u-mr-md u-mb-md" placeholder="What's your email?"> <button type="submit" class="c-btn v--dark u-basis-4 u-w-full">Subscribe</button> </form> </div> </div> </div> </div> </div></div> <div class="home-recent home-grid"><div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/sonja-langford-eIkbSc3SDtI-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/sonja-langford-eIkbSc3SDtI-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/sonja-langford-eIkbSc3SDtI-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/sonja-langford-eIkbSc3SDtI-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/sonja-langford-eIkbSc3SDtI-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/sonja-langford-eIkbSc3SDtI-unsplash-scaled.jpg 2x" alt="Ticking clock" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Jul 26</span> | <span class="u-ml-2xs"> Zuzanna Bocian </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/average-handle-time/" class="u-text-black v--no-underline kb-blog-link-overlay__a">The Impact of Average Handle Time (AHT) on Business Success</a></h4> <p class="u-text-p7 u-mb-lg">Efficient customer service is the backbone of any successful business. One metric that plays a crucial role in evaluating customer service efficiency is the average... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/cytonn-photography-vWchRczcQwM-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/cytonn-photography-vWchRczcQwM-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/cytonn-photography-vWchRczcQwM-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/cytonn-photography-vWchRczcQwM-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/cytonn-photography-vWchRczcQwM-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/cytonn-photography-vWchRczcQwM-unsplash-scaled.jpg 2x" alt="" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">12 min read</span> | <span class="u-mx-2xs">Jul 10</span> | <span class="u-ml-2xs"> Zuzanna Bocian </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/customer-onboarding/" class="u-text-black v--no-underline kb-blog-link-overlay__a">Creating a Memorable Customer Onboarding Experience</a></h4> <p class="u-text-p7 u-mb-lg">Think of customer onboarding as a journey within the broader customer journey—a vital chapter where the real magic happens. Whether you're a tech startup unveiling a... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/aron-visuals-BXOXnQ26B7o-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/aron-visuals-BXOXnQ26B7o-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/aron-visuals-BXOXnQ26B7o-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/aron-visuals-BXOXnQ26B7o-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/aron-visuals-BXOXnQ26B7o-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/aron-visuals-BXOXnQ26B7o-unsplash-scaled.jpg 2x" alt="" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">9 min read</span> | <span class="u-mx-2xs">Jul 10</span> | <span class="u-ml-2xs"> Jasper Dunn and Zuzanna Bocian </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/time-to-resolution/" class="u-text-black v--no-underline kb-blog-link-overlay__a">How Optimizing Time to Resolution Boosts Customer Satisfaction</a></h4> <p class="u-text-p7 u-mb-lg">When it comes to resolving customer issues, every minute counts. Let's face it: none of us want to be left hanging on the line or waiting endlessly to reply to our email... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white kb-blog-related__post kb-blog-hover kb-blog-link-overlay u-block u-Mb-lg"><div class="kb-blog-featured-image-holder u-mx-auto"> <picture class="u-w-full"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/AI-Tags-A-Quick-and-Easy-Way-to-Organize-Your-Content.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/AI-Tags-A-Quick-and-Easy-Way-to-Organize-Your-Content.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_282,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/AI-Tags-A-Quick-and-Easy-Way-to-Organize-Your-Content.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_564,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/AI-Tags-A-Quick-and-Easy-Way-to-Organize-Your-Content.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_564,h_204,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/AI-Tags-A-Quick-and-Easy-Way-to-Organize-Your-Content.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1128,h_408,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/AI-Tags-A-Quick-and-Easy-Way-to-Organize-Your-Content.jpg 2x" alt="three people sitting at a desk in front of laptops" class="kb-blog-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">3 min read</span> | <span class="u-mx-2xs">Jul 06</span> | <span class="u-ml-2xs"> Tomasz Ziętek </span> </p> <h4 class="u-text-p4 u-mb-lg"><a href="/blog/ai-tags/" class="u-text-black v--no-underline kb-blog-link-overlay__a">AI Tags: A Quick and Easy Way to Organize Your Content</a></h4> <p class="u-text-p7 u-mb-lg">Keywords and tags have been with us since the dawn of the internet. There is no way to navigate around the web without keywords. 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