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Informace a služby

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Informujte se také o výměně a stornování Vaší jízdenky a o právech cestujících.</p> </div> <div class="highlighted"> <div class="teaser-block-wrapper flex "> <div class="teaser-block c flex flex-100" data-noindex> <h2 class="h2 teaser-block__headline ">Rezervace vstupenek</h2> <div class="content-teaser flex-100 flex-50-m flex-25-l "> <div class="content-teaser--body is-clickable"> <figure class="content-teaser__image-wrapper"> <img src="https://assets.static-bahn.de/.imaging/focalpoint/560x280/dam/jcr:43b8ce05-bddb-43f1-b311-0b061b957375/icon_action_savings.svg" class="image content-teaser__image" alt="Piktogramm Sparschwein" > </figure> <div class="content-teaser__text-wrapper"> <h3 class="content-teaser__headline">K vyhledávači nejlepších cen</h3> <div class="content-teaser__text rte">Najděte levné ceny jízdenek pro požadované spoje.</div> </div> <a href="/cs/informace-o-objednavce/vyhledavani-nejlepsich-cen" class="flex stretched-link" data-track data-trackingCode=teaserBlock_1-1_link_Kvyhledvainejlepchcen> <span class="content-teaser__link link" aria-hidden="true"> více k vyhledávači nejlepších cen </span> <span class="sr-only">Další informace: K vyhledávači nejlepších cen</span> </a> </div> </div> <div class="content-teaser flex-100 flex-50-m flex-25-l "> <div class="content-teaser--body is-clickable"> <figure class="content-teaser__image-wrapper"> <img src="https://assets.static-bahn.de/.imaging/focalpoint/560x280/dam/jcr:dc37b0f4-1318-47f2-9656-5b14ed2f040b/icon_ticket_mobileticket-brand.svg" class="image content-teaser__image" alt="" > </figure> <div class="content-teaser__text-wrapper"> <h3 class="content-teaser__headline">Aplikace DB Navigator</h3> <div class="content-teaser__text rte"><p>Dokonal&yacute; společn&iacute;k na cesty: j&iacute;zdenky, pl&aacute;nov&aacute;n&iacute; trasy, pohodln&eacute; odbaven&iacute; a mnoho dal&scaron;&iacute;ho - to v&scaron;e v jedn&eacute; aplikaci!</p> </div> </div> <a href="/cs/informace-o-objednavce/aplikace-db-navigator" class="flex stretched-link" data-track data-trackingCode=teaserBlock_1-2_link_AplikaceDBNavigator> <span class="content-teaser__link link" aria-hidden="true"> Do aplikace DB Navigator </span> <span class="sr-only">Další informace: Aplikace DB Navigator</span> </a> </div> </div> <div class="content-teaser flex-100 flex-50-m flex-25-l "> <div class="content-teaser--body is-clickable"> <figure class="content-teaser__image-wrapper"> <img src="https://assets.static-bahn.de/.imaging/focalpoint/560x280/dam/jcr:1341f994-0ab2-4974-93ad-693586bb91bd/icon_ticket_show-ticket.svg" class="image content-teaser__image" alt="" > </figure> <div class="content-teaser__text-wrapper"> <h3 class="content-teaser__headline">Digitální jízdenka v mobilním telefonu nebo počítači</h3> <div class="content-teaser__text rte"><p>J&iacute;zdenka na mobiln&iacute; telefon nebo online j&iacute;zdenka: přečtěte si, jak&eacute; jsou mezi nimi rozd&iacute;ly a jak&eacute; maj&iacute; v&yacute;hody a jak si je můžete objednat.</p> </div> </div> <a href="/cs/informace-o-objednavce/online-jizdenka" class="flex stretched-link" data-track data-trackingCode=teaserBlock_1-3_link_Digitlnjzdenkavmobilnmtelefonunebopotai> <span class="content-teaser__link link" aria-hidden="true"> Další informace o digitální jízdence </span> <span class="sr-only">Další informace: Digitální jízdenka v mobilním telefonu nebo počítači</span> </a> </div> </div> <div class="content-teaser flex-100 flex-50-m flex-25-l "> <div class="content-teaser--body is-clickable"> <figure class="content-teaser__image-wrapper"> <img src="https://assets.static-bahn.de/.imaging/focalpoint/560x280/dam/jcr:9fbfa038-449a-49be-954a-ccdb050589d2/icon_action_account.svg" class="image content-teaser__image" alt="" > </figure> <div class="content-teaser__text-wrapper"> <h3 class="content-teaser__headline">zákaznický účet</h3> <div class="content-teaser__text rte">Zákaznický účet Deutsche Bahn.</div> </div> <a href="/cs/informace-o-objednavce/zakaznicky-ucet" class="flex stretched-link" data-track data-trackingCode=teaserBlock_1-4_link_zkaznicket> <span class="content-teaser__link link" aria-hidden="true"> Více o zákaznický účet </span> <span class="sr-only">Další informace: zákaznický účet</span> </a> </div> </div> </div> </div> </div> <div class="highlighted"> <div class="teaser-block-wrapper flex "> <div class="teaser-block c flex flex-100" data-noindex> <h2 class="h2 teaser-block__headline ">Dobré vědět</h2> <div class="content-teaser flex-100 flex-50-m flex-33-l "> <div class="content-teaser--body is-clickable"> <figure class="content-teaser__image-wrapper"> <img src="https://assets.static-bahn.de/.imaging/focalpoint/560x280/dam/jcr:8fe6f87a-12a7-489a-838f-5b99aa000c5b/icon_feature_mobile-payment.svg" class="image content-teaser__image" alt="Piktogramm Mobiles Bezahlen" > </figure> <div class="content-teaser__text-wrapper"> <h3 class="content-teaser__headline">Možnosti platby</h3> <div class="content-teaser__text rte"><p>Inkaso, kreditn&iacute; karta,&nbsp;Apple Pay, Bonvoyo nebo PayPal: takto se plat&iacute; na int.bahn.de a v aplikaci DB Navigator.</p> </div> </div> <a href="/cs/informace-o-objednavce/moznosti-platby" class="flex stretched-link" data-track data-trackingCode=teaserBlock_2-1_link_Monostiplatby> <span class="content-teaser__link link" aria-hidden="true"> Všechny možnosti platby </span> <span class="sr-only">Další informace: Možnosti platby</span> </a> </div> </div> <div class="content-teaser flex-100 flex-50-m flex-33-l "> <div class="content-teaser--body is-clickable"> <figure class="content-teaser__image-wrapper"> <img src="https://assets.static-bahn.de/.imaging/focalpoint/560x280/dam/jcr:2408f3d6-f88f-48a6-ac2c-49c093a66a7b/icon_travel_passenger-rights.png" class="image content-teaser__image" alt="" > </figure> <div class="content-teaser__text-wrapper"> <h3 class="content-teaser__headline">Práva cestujících </h3> <div class="content-teaser__text rte"><p>Přečtěte si, na co m&aacute;te n&aacute;rok v př&iacute;padě zpožděn&iacute; nebo zru&scaron;en&iacute; vlaku, a pož&aacute;dejte zde o od&scaron;kodněn&iacute; pomoc&iacute; formul&aacute;ře.</p> </div> </div> <a href="/cs/informace-o-objednavce/prava-cestujicich" class="flex stretched-link" data-track data-trackingCode=teaserBlock_2-2_link_Prvacestujcch> <span class="content-teaser__link link" aria-hidden="true"> Vaše práva jako náš cestující (v angličtině) </span> <span class="sr-only">Další informace: Práva cestujících </span> </a> </div> </div> <div class="content-teaser flex-100 flex-50-m flex-33-l "> <div class="content-teaser--body is-clickable"> <figure class="content-teaser__image-wrapper"> <img src="https://assets.static-bahn.de/.imaging/focalpoint/560x280/dam/jcr:c7e98d33-76f5-4ca6-8c35-59e593fe5d8c/icon_action_information.svg" class="image content-teaser__image" alt="Piktogramm Information" > </figure> <div class="content-teaser__text-wrapper"> <h3 class="content-teaser__headline">Výměna a stornování </h3> <div class="content-teaser__text rte"><p>V&yacute;měna nebo stornov&aacute;n&iacute; j&iacute;zdenek a m&iacute;stenek - porad&iacute;me v&aacute;m, jak to udělat a na co je třeba db&aacute;t</p> </div> </div> <a href="/cs/informace-o-objednavce/vymena-vraceni" class="flex stretched-link" data-track data-trackingCode=teaserBlock_2-3_link_Vmnaastornovn> <span class="content-teaser__link link" aria-hidden="true"> Výměna a stornování </span> <span class="sr-only">Další informace: Výměna a stornování </span> </a> </div> </div> </div> </div> </div> </main> <div class="back-to-top"><a class="back-to-top-button"></a></div> </div> <div id="js-overlay-app"></div> <footer id="footer"> <div id="footer--bg-light" class="footer--bg-light"> </div> <div class="footer--bg-dark"> <div id="footer--image-bar" class="footer-image-bar flex c"> <link rel="stylesheet" type="text/css" href="/.resources/bahn-common-light/webresources/css/footer-image-bar-a1670e95.css"/> <div class="flex-100 flex-50-m flex-50-l"> <span class="h3" aria-hidden="true">&nbsp;</span> </div> <div class="flex-100 flex-50-m flex-50-l flex-left flex-right-m flex-right-l"> <span class="h3 flex-left flex-right-m flex-right-l">Možnosti platby</span> <div class="footer-image-bar__payment grid"> <figure class="footer-image-bar__image-wrapper"> <img src="https://assets.static-bahn.de/dam/jcr:41560da4-1f88-47f5-be6a-6a8db627f24f/paypal.svg" class="image footer-image-bar__image" alt="Schriftzug Paypal" > </figure> <figure class="footer-image-bar__image-wrapper"> <img src="https://assets.static-bahn.de/dam/jcr:edff799a-7517-4bff-9655-e569cb1269d9/icon_action_credit-card_1z1_fix.svg" class="image footer-image-bar__image" alt="Kreditkarte Icon" > </figure> <figure class="footer-image-bar__image-wrapper"> <img src="https://assets.static-bahn.de/dam/jcr:0850a93d-94a7-4d9c-88b4-23735103fa58/icon_action_SEPA_1z1_fix.svg" class="image footer-image-bar__image" alt="Sepa Icon " > </figure> <figure class="footer-image-bar__image-wrapper"> <img src="https://assets.static-bahn.de/dam/jcr:bf72ae9d-3274-4e8a-af14-1b5d88ca5ae7/icon_action_apple-pay_1z1_fix.svg" class="image footer-image-bar__image" alt="Apple Pay Icon" > </figure> <figure class="footer-image-bar__image-wrapper"> <img src="https://assets.static-bahn.de/dam/jcr:e6ec7ff7-1d87-4d66-b15c-3bfaf6d8c62b/Bonvoyo-Pay-Chip_1z1_fix.svg" class="image footer-image-bar__image" alt="Bonvoyo für Footer" > </figure> </div> </div> </div> <div id="footer--meta" class="footer__meta"> <ul class="footer__meta-list flex flex-center" > <li class=""> <a href="/cs/impresum" class=" visible-inline-block"> <span aria-hidden="true"> Impresum </span> <span class="sr-only">Impresum</span> </a> </li> <li class=""> <a href="/cs/vseobecne-obchodni-podminky" class=" visible-inline-block"> <span aria-hidden="true"> Přepravní podmínky </span> <span class="sr-only">Přepravní podmínky</span> </a> </li> <li class=""> <a href="/cs/podminky-pouziti" class=" visible-inline-block"> <span aria-hidden="true"> Podmínky použití </span> <span class="sr-only">Podmínky použití</span> </a> </li> <li class=""> <a href="/cs/napoveda/kontakt/vypovedni-formular" class=" visible-inline-block"> <span aria-hidden="true"> Vypovědět smlouvu </span> <span class="sr-only">Vypovědět smlouvu</span> </a> </li> <li class=""> <a href="/cs/ochrana-osobnich-udaju" class=" visible-inline-block"> <span aria-hidden="true"> Ochrana dat </span> <span class="sr-only">Ochrana dat</span> </a> </li> <li class=""> <a href="/cs/zakon-nalezite-peci-dodavatelskem-retezci" class=" visible-inline-block"> <span aria-hidden="true"> LkSG </span> <span class="sr-only">LkSG</span> </a> </li> </ul> </div> </div> </footer> <script> window.skyframe = { show: true };window.consentLayer = { isStandalone: true }; 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