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Check out the FAQ!" target="_self"><span>FAQs</span></a></li><li><a href="/en/support/faq/barcode/bar-code-config/Default.aspx" title="Barcode parameters, print quality, FNC1, decoding issues, more info see also Knowledge Base..." target="_self"><span>Barcodes</span></a></li><li><a href="/en/support/faq/barcode/printing-decoding/Default.aspx" title="Issues with Barcode Output Quality" target="_self"><span>Printing & Decoding</span></a></li></ul> </div> </header>  <div class="clear anti-mar" xmlns:msxsl="urn:schemas-microsoft-com:xslt" xmlns:custom="customNS"> </div><div class="block-full bg-color-main content-without-sidebar" xmlns:msxsl="urn:schemas-microsoft-com:xslt" xmlns:custom="customNS"><div class="inbetween"><div class="block-inner"><div id="Title" class="Title _none_A"><a id="16033" name="16033"></a><div class="tbl-bottom"><div class="tbl-td "><h1 class="page-h1">FAQ Barcode Printing and Decoding Issues</h1></div></div><div class="clear page-h1-divider"></div><div id="PageLinks" class="Title"><a href="/en/support/faq/barcode/bar-code-config/Default.aspx" title="Barcode Properties & Configuration" target="_self" class=" header">Barcode Creation</a><a href="/en/support/faq/barcode/printing-decoding/Default.aspx" title="Issues with Barcode Output Quality" target="_self" class="selected header">Printing & Decoding</a></div><div class="clear"></div><div class="subtitle"><ul class="directory "><li><a href="en/support/faq/barcode/printing-decoding/Default.aspx#105074">Barcodes Can't Be Scanned</a></li><li><a href="en/support/faq/barcode/printing-decoding/Default.aspx#109929">Unwanted or Wrong Character(s) When Reading a Barcode</a></li><li><a href="en/support/faq/barcode/printing-decoding/Default.aspx#15177">Unaccepted GS1 Barcode</a></li><li><a href="en/support/faq/barcode/printing-decoding/Default.aspx#15176">Low Grade with 203 dpi Thermal Printer</a></li><li><a href="en/support/faq/barcode/printing-decoding/Default.aspx#102139">Barcode Decoder Software</a></li><li><a href="en/support/faq/barcode/printing-decoding/Default.aspx#109931">Distorted Barcode Output, Black Bar at the Top</a></li><li><a href="en/support/faq/barcode/printing-decoding/Default.aspx#102972">Which Thermo Printers Can Be Used with Your Linux Software?</a></li></ul></div></div><div class="ContentBlock post-big _none_C"><a id="105074" name="105074"></a><h2 class="" style="">Barcodes Can't Be Scanned</h2> <h3 class="">Module Width</h3> <p>If the demo imprint or the horizontal line of the demo version affects reading, contact us for a temporary license key for proper testing.</p> <p>Reading problems can occur if the printer has low resolution (<=300 dpi) - especially thermo transfer label printers need adaption. Solution: Adjust the narrow bar width to the pixel width of a printer dot.</p> <p>You can do this by adjusting the property <var>Module Width</var> - examples:</p> <pre style=""> 200 dpi...2 Pixel=0.254mm (ModuleWidth=254) 202 dpi...2 Pixel=0.251mm (ModuleWidth=251) 203 dpi...2 Pixel=0.250246mm (ModuleWidth=250.25) 203 dpi...2 Pixel=0.250mm (ModuleWidth=250) - 8 Dots/mm 300 dpi...3 Pixel=0.254mm (ModuleWidth=254) 304 dpi...3 Pixel=0.250mm (ModuleWidth=250) - 12 Dots/mm </pre> <div class="post-pic block-4 float-right img-right"><div class="block-4 zero-mar"><div class="block-inner"><img src="pics/FAQ/ModuleWidth_Optimization.jpg" alt="Optimize Barcode Quality" width="500"></img></div></div></div> <p>Barcodes with inaccurate edges are one of the most common problems for any barcode scanner. To get crisp barcodes, make sure that the width of the bars, spaces and dots matches an integer multiple of the pixel width of your output device. This is especially important when printing on low-resolution devices like thermal transfer printers.</p> <div class="div-note">Important for Controls: If you change the ModuleWidth also the symbol width will change (but not the bounding rectangle), so make sure that the bounding rectangle of the Control is wide enough to hold the complete symbol in order to prevent clipping.</div> <h3 class="">Optimize Resolution</h3> <p>Similar effects can be achieved with the <var>Optimize Resolution</var> property* (see software documentation and Barcode Reference).</p> <p>Play around with the module width, the image resolution or the parameter <var>Optimize Quality</var>! In addition switch off toner saving mode in your printer driver and disable any aliasing feature. </p> <h3 class="">Small/Narrow Barcode</h3> <p>Trying to stuff as many characters as possible into a barcode can result in too narrow bars, too close gaps or too small dots. The solution is to use another barcode symbology, to reduce the amount of data or to enlarge the barcode by increasing the <var>Module Width</var>.</p> <p>In some cases you need more white space around the bar code - or the bar code is clipped on the right side if the output medium is too small.</p> <div class="div-note">The Module Width specifies the width of the bars, spaces or dots in a code.</div> <h3 class="">Blurry or Inaccurate Barcode</h3> <p>Has your barcode been post processed incorrectly? Each post-processing step like scaling or resizing means a potential loss of the barcode quality. Whenever possible create the barcode images in the required size and resolution of the output device. </p> <div class="div-note">Scaling or resizing of generated barcodes should be avoided whenever possible!</div> <h3 class="">Enlarged Bars</h3> <p>Some laser printers enlarge the bars (create dot gain) if you don't run them at the maximum print resolution (e.g. laser printer with 1200 dpi is run at 600 dpi). Change to the maximum DPI offered in the printer driver settings. Excessive toner application (toner saturation) can also cause dot gain.</p> <p>Some printer drivers enlarge the bars with draw mode <kbd>"compatible"</kbd>. If the bars are wider as they should be change the <var>Draw Mode</var> to <var>Quality</var>. The draw mode can be adjusted either in the program options, in the config file or in the barcode properties.</p> <h3 class="">Violated Quiet-Zone</h3> <p>The quiet zone is the white space around the barcode to ensure correct decoding. For more information see our <a href="download/PDF/Barcode_Reference_EN.pdf" title="Barcode Reference">Barcode Reference</a>, page 14.</p> <div class="div-note">Please consider the specific quiet zone requirements of your barcode symbology. </div><div class="clear"></div></div><div class="ContentBlock post-big _none_A"><a id="109929" name="109929"></a><h2 class="" style="">Unwanted or Wrong Character(s) When Reading a Barcode</h2> <h3 class="">Keyboard Layout</h3> <p>Problem: mixed up characters like "-" is read as"/".</p> <p>Solution: change the keyboard layout setting in your keyboard wedge scanner.</p> <p>These problems can occur with scanners connected to the keyboard cable of your system. The scanner translates the barcode into keystroke sequences - these keystrokes are language dependent. To solve the problem make sure that the "keyboard language" of the scanner matches the language of the used keyboard. Please check out the configuration manual of the scanner - usually the manual contains some configuration bar - codes which must be scanned with the scanner.</p> <h3 class="">Code Page (2D Barcodes)</h3> <p>For encoding characters outside of the standard ASCII table (0-127) you can choose different code pages (with specific 2D bar codes). If you choose a non-standard code page (other than default) you can get mixed up or non readable characters. Whenever possible you should always use the default code page of the respective 2D bar code. If you try to encode special characters (like Ä or Ñ), make sure that the 2D symbology in use is able to encode them with the default code page.</p> <h3 class="">Scanner Configuration</h3> <p>If you get unwanted characters or line feeds, when scanning, this can be introduced by a wrong scanner configuration. To solve this problem refer to the scanner’s manual to verify the so-called prefix, suffix and symbology identifier settings.</p></div><div class="ContentBlock post-big _none_A"><a id="15177" name="15177"></a><h2 class="" style="">Unaccepted GS1 Barcode</h2> <p>If you intend to distribute your product in stores or at online shops make sure to register your barcode numbers at GS1 or the appropriate organization for your use-case. </p> <p>For more info see: <a href="https://www.gs1.org/" target="_blank" title="Https://www.gs1.org/">https://www.gs1.org/</a></p> </div><div class="ContentBlock post-big _none_A"><a id="15176" name="15176"></a><h2 class="" style="">Low Grade with 203 dpi Thermal Printer</h2> <h3 class="">Fine Tune the Module Width</h3> <p>Adapt the module width to the printer dot size (as shown above).</p> <h3 class="">Adjust the Draw Mode</h3> <p>In order to cope with printer driver problems the drawing mode for bar codes can be switched between <var>compatible</var> and <var>quality</var>. If you see distortions in the bar code change the draw mode to compatible. If the bars are wider as they should be (and the gaps are too small) change the draw mode to quality. Depending on the software you are using, the draw mode can be adjusted either in the program options, in the config file or in the object properties.</p> <p><a href="en/support/faq/tformer/runtime/Default.aspx#GdiDrawMode" title="How to change the draw mode in TFORMer?">How to change the draw mode in TFORMer?</a></p> <h3 class="">Take Care with Optimize Resolution</h3> <p>Depending on the printer vendor and the Windows printer driver the Optimize Resolution feature of TBarCode and TFORMer can either improve or decrease the quality.</p> <p><u>Improved Quality:</u></p> <p>If the technical specification of the printer indicates a resolution of 203 dpi and the printer driver internally also calculates with 203.0 dpi, the Optimize Resolution feature can adapt the module width exactly to the Pixel raster of the printer. This leads to an increase of the bar code quality.</p> <ul class=""><li>Examples for printers behaving like that: SATO printers, TFORMer ZPL compatible printers</li></ul> <p><u>Decreased Quality:</u></p> <p>If the technical specification of the printer indicates a resolution of 203 dpi - but the printer driver internally calculates with 203.2 dpi (8 dots/mm), the Optimize Resolution feature will fail. When optimizing for 203.0 dpi the module width adapts to a 0.125123 mm printing raster. But because the printer driver uses a dot width of 0.125 mm (203.2 dpi), the bars and gaps are calculated slightly wider as they should be.</p> <ul class=""> <li>Example for printers behaving like that: Carl Valentin printers, some Zebra printers</li> </ul> <p><u>Conclusion:</u></p> <p>In practice we have seen that it depends on the printer and printer driver if Optimize Resolution should be used or not. If you can see that the narrow bar width is not constant throughout the symbol you should consider to enable/disable the Optimize Resolution feature and then verify if the bar code quality is getting better or worse.</p> Depending on the software product you use, there are advanced options for dealing with the 8 Dots/mm (203.2 dpi) resolution problem. Please contact our support for more information and recommendations. With TFORMer built-in printer drivers you should always use Optimize Resolution since there is no driver inconsistency. </div><div class="ContentBlock post-big _none_A"><a id="102139" name="102139"></a><h2 class="" style="">Barcode Decoder Software</h2> <p>Test and verify your barcode data (from image files):</p> <ul class=""> <li><a href="http://www.bctester.de/en/home.html" target="_blank" title="bcTester - Test and control barcodes!">bcTester (QualitySoft) - Freeware!</a></li> </ul></div><div class="ContentBlock post-big _none_A"><a id="109931" name="109931"></a><h2 class="" style="">Distorted Barcode Output, Black Bar at the Top</h2> <p>If this occurs during printing, this effect is caused by the printer driver. Along other printer models this effect happens with <b>Toshiba TEC, Honeywell and DataMax printers</b>.</p> <p>If this occurs during bitmap generation, this effect is caused by the screen driver.</p> <p>The solution is to change the draw mode of TBarCode:</p> <div class="one-half"> <h4 class="" style="">TBarCode V8+</h4> <p>Set the ActiveX Property <var>DrawMode</var> to <var>Compatible</var>.</p> <img src="pics/FAQ/tbarcode/DrawModeCompatible.gif" alt="" vspace="7"></img> </div> <div class="one-half last"> <h4 class="" style="">TBarCode V7+</h4> <ol> <li>Create a file <var>barcode.ini</var> with the following content:</li> <pre style="">[DRAW_MODE] UseGDIRect=1</pre> <li>Copy the <var>barcode.ini</var> file to the installation directories of TBarCode (32-bit and 64-bit), where you can find the files tbarcode*.ocx or tbarcode*.dll. </li> <li>Restart the program.</li> </ol> </div> <div class="clearfix"></div></div><div class="ContentBlock post-big _none_A"><a id="102972" name="102972"></a><h2 class="" style="">Which Thermo Printers Can Be Used with Your Linux Software?</h2> <h3 class="">Printers Having a CUPS Driver</h3> <p>You can use TBarCode/X and TFORMer with CUPS drivers. CUPS drivers exist for <a href="http://www.dymo.com/en-US/dymo-label-sdk-and-cups-drivers-for-linux-dymo-label-sdk-cups-linux-p--1" target="_blank" title="Dymo printers">Dymo printers</a> and <a href="http://linux.com/archive/feature/119566" target="_blank" title="Seiko printers">Seiko printers</a>. For other printers: Please contact your label printer company directly for available CUPS drivers.</p> <h3 class="">PCL 5 Printers</h3> <p>You can use TBarCode/X also with PCL-5 printers: For example, Microplex offers <a href="http://www.microplex.de/en/products/printers/thermal_printers/index.html" target="_blank" title="PCL-5 label printers">PCL-5 label printers</a></p> <h3 class="">Zebra (ZPL) through TFORMer</h3> <p>Our TFORMer label software has a built-in ZPL-II driver for Zebra Thermo Printers (no CUPS driver required in this case).</p></div></div></div></div> <footer class="clearfix"> <div class="footer block-full bg-color-footer"> <div class="eat-outer-margins"> <div class="clearfix"> <div class="block-3"> <div class="block-inner">  <div id="ctl00_AboutCompany"><h3>TEC-IT Datenverarbeitung GmbH</h3> <p>TEC-IT, Austria, has been developing software for <a href="en/software/barcode-software/Default.aspx" title="Barcode Software">barcoding</a>, <a href="en/software/barcode-software/Default.aspx" title="QR Code Software">QR and 2D-codes</a>, <a href="en/software/label-printing/label-software/tformer/Default.aspx" title="Label Printing">printing</a>, <a href="en/software/label-printing/Default.aspx" title="Label Software">labeling</a>, <a href="en/software/report-generator/Default.aspx" title="Reporting Software">reporting</a> and <a href="en/software/data-acquisition/twedge/keyboard-wedge/Default.aspx" title="Data Acquisition Software">data acquisition</a> since 1996.</p> <p>Our company offers standard software like <a href="en/software/report-generator/Default.aspx" title="Label Software, Report Designer">TFORMer</a>, <a href="en/software/barcode-software/Default.aspx" title="Barcode Generator Software, QR- and 2D-Code Creation" >TBarCode</a> and <a href="en/software/barcode-software/barcode-creator/barcode-studio/Default.aspx" title="Barcode Maker Software, QR and 2D Code Maker Software">Barcode Studio</a>. The data acquisition tools <a href="en/software/data-acquisition/twedge/keyboard-wedge/Default.aspx" title="Data Acquisition Software">TWedge</a> and <a href="en/software/mobile-data-acquisition/scan-it-to-office/overview/Default.aspx" title="ScannerApp with PC, Mac, Excel, Word, Google Sheets and Database Integration">Scan-IT to Office</a>, an Android/iOS app for <a href="en/software/mobile-data-acquisition/Default.aspx" title="App for Mobile Data Collection and Barcode, QR, 2D, NFC and OCR Scanning">mobile data collection</a>, complete our portfolio. Custom solutions are available <a href="https://www.tec-it.com/en/company/contact/onlineform/Default.aspx" title="Online Inquiry Form">on request</a>.</p> <p>High quality software is what you are looking for — TEC-IT supplies this quality successfully.</p> </div>  </div> </div> <div class="block-3"> <div class="block-inner">  <div id="ctl00_ShortNews"><h3>TEC-IT News</h3><div class="news-item"> <div class="news-item-text"> <div class="date">9/10/2024</div> <div><a class="title" href="/en/start/news/Default.aspx#112281" title="TFORMer V8.8.0">TFORMer 8.8 with SVG Support and Improved User Experience</a></div> </div> </div><div class="news-item"> <div class="news-item-text"> <div class="date">8/20/2024</div> <div><a class="title" href="/en/start/news/Default.aspx#112359" title="">Personnel Changes TEC-IT</a></div> </div> </div><div class="news-item"> <div class="news-item-text"> <div class="date">7/31/2024</div> <div><a class="title" href="/en/start/news/Default.aspx#112341" title="">Scan-IT to Office 3.17.0: Developer Mode and Fresh Features!</a></div> </div> </div><div class="news-item"> <div class="news-item-text"> <div class="date">6/6/2024</div> <div><a class="title" href="/en/start/news/Default.aspx#112347" title="">Scan-IT to Office Meets CASA Requirements! </a></div> </div> </div><div class="news-item"> <div class="news-item-text"> <div class="date"></div> <div><a class="title" href="/en/start/news/Default.aspx" title="More news from TEC-IT...">More News...</a></div> </div> </div></div>  </div> </div> <div class="block-3"> <div class="block-inner">  <div id="InfoBox"><h3>Quick Links</h3><ul> <li><b>Windows</b> - <a href="en/software/barcode-software/barcode-creator/barcode-studio/Default.aspx" title="Barcode Image Creator Software">Barcode Creator</a> - <a href="en/software/barcode-software/office/word/Default.aspx" title="Barcode Add-In for Microsoft Word and Office 365">Barcode for Word</a> - <a href="en/software/barcode-software/office/excel/Default.aspx" title="Barcode Add-In for Microsoft Excel and Office 365">Barcode for Excel</a> - <a href="en/software/barcode-software/tbarcode/overview/Default.aspx" title="Barcode Generator SDK">Barcode Software (SDK)</a> - <a href="en/software/label-printing/Default.aspx" title="Barcode Label Software">Label Software</a> - <a href="en/software/report-generator/Default.aspx" title="Reporting Software">Reporting</a> - <a href="en/software/data-acquisition/Default.aspx" title="Data Acquisition Software">Data Acquisition Software</a></li> <li><b>macOS</b> - <a href="en/software/barcode-software/barcode-creator/barcode-studio/Default.aspx" title="Barcode Image Creator Software">Barcode Maker</a> - <a href="en/software/barcode-software/barcode-linux-unix-mac-os-x/overview/Default.aspx" title="Barcode Generator SDK">Barcode SDK</a></li> <li><b>Linux, UNIX</b> - <a href="en/software/barcode-software/barcode-creator/barcode-studio/Default.aspx" title="Barcode Image Creator Software">Barcode Creator</a> - <a href="en/software/barcode-software/barcode-linux-unix-mac-os-x/overview/Default.aspx" title="Barcode Generator SDK">Barcode Software (SDK)</a> - <a href="en/software/barcode-software/barcode-linux-unix-mac-os-x/overview/Default.aspx" title="Barcode Spoolfilter">Barcode Server</a></li> <li><b>SAP</b> - <a href="en/software/sap/barcode-dll/general/Default.aspx" title="SAP Barcode DLL">Barcode DLL</a> - <a href="en/software/sap/barcode-direct/general/Default.aspx" title="SAP Barcode Solution">Barcode Solution (no Middleware)</a></li> <li><b>Android</b> - <a href="en/software/mobile-data-acquisition/scan-it-to-office/overview/Default.aspx" title="Mobile Data Collection for Excel, Word, Google Sheets, Databases, Applications">Remote Data Collection for PC/Mac</a> - <a href="en/software/mobile-data-acquisition/rapid-inventory/overview/Default.aspx" title="Inventory Control and Stocktaking App">Stocktaking App</a> - <a href="en/software/mobile-data-acquisition/barcode-keyboard/barcodekeyboard-overview/Default.aspx" title="Keyboard Which Scans Barcodes, Text and NFC Tags into Apps">Scanner Keyboard</a></li> <li><b>iOS</b> - <a href="en/software/mobile-data-acquisition/scan-it-to-office/overview/Default.aspx" title="Mobile Data Collection for Excel, Word, Google Sheets, Databases, Applications">Remote Data Collection for PC/Mac</a></li> <li><b>Web Services</b> - <a href="//label.tec-it.com/en" target="_blank" title="Label Generator">Online Label Printing</a> - <a href="//barcode.tec-it.com/en" target="_blank" title="Barcode Generator">Online Barcode Generator</a> - <a href="//qrcode.tec-it.com/en" target="_blank" title="QR Code® Generator">QR Code® Generator</a></li> </ul></div>  </div> </div> </div> <div class="sub-footer-divider"> </div>  <div class="block-full sub-footer"> <div class="block-inner clearfix"> <div class="one-third sub-footer-column-1"> <span>© TEC-IT Datenverarbeitung GmbH, Austria</span> </div> <div class="one-third sub-footer-column-2"> <a class="social color-light twitter" href="https://twitter.com/tecit" target="_blank" title="Twitter">Twitter</a> <a class="social color-light facebook" href="https://www.facebook.com/TECITSoftware" target="_blank" title="Facebook">Facebook</a> <a class="social color-light linkedin" href="https://www.linkedin.com/company/tec-it" target="_blank" title="LinkedIn">LinkedIn</a> <a class="social color-light rss" href="https://www.tec-it.com/rss/RSS-2.0.aspx" target="_blank" title="RSS Feed">RSS Feed</a> <a class="social color-light youtube" href="https://www.youtube.com/user/TECITSoftware" target="_blank" title="YouTube">YouTube</a> <a href="https://eepurl.com/kTj6v" id="ctl00_LinkNewsletter" class="social color-light newsletter" target="_blank" title="Newsletter">Newsletter</a> </div> <div class="one-third last sub-footer-column-3"> <a id="ctl00_LinkSiteMap" title="TEC-IT.COM Site Map" href="/en/website/sitemap/SiteMap.aspx" target="_self">Site Map</a> | <a id="ctl00_LinkImprint" title="Click to view the imprint of our website." href="/en/company/impressum/Default.aspx" target="_self">Imprint</a> | <a id="ctl00_LinkLegal" title="Legal conditions and privacy policy for accessing this website" href="/en/website/legalconditions/Default.aspx" target="_self">Terms of Use and Privacy</a> | <a id="ctl00_LinkContact" title="How to contact and how to find us in Steyr/Austria." href="/en/company/contact/Default.aspx" target="_self">Contact</a> </div> </div> </div> </div> </div> </footer>  </div> </form>   </body> </html>