客からクレーム電話が来たので対応し、上に報告したら『電話対応していた時間のATM付近をカメラで見てほしい』と指示が→こういう事だった

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{"id":"1869053","url":"https:\/\/togetter.com\/li\/1869053","title":"客からクレーム電話が来たので対応し、上に報告したら『電話対応していた時間のATM付近をカメラで見てほしい』と指示が→こういう事だった","viewCount":255396,"favoriteCount":256,"tweetCount":381,"hatebuCount":35,"likeCount":612,"point":1362,"label":0,"isPromo":false,"description":"恐ろしいな…","commentCount":78,"isOpened":false,"publishStatus":{"visibility":1,"privateType":0,"draft":0},"commentPermission":0,"pinnedCommentIds":[],"createdAt":"2022-04-06T08:58:31+09:00","updatedAt":"2022-04-06T08:58:36+09:00","user":{"id":"72555864","name":"togetter_jp","screenName":"Togetter（トゥギャッター）","icon":"https:\/\/pbs.twimg.com\/profile_images\/1577593821516693504\/Gf8Clizb_normal.jpg","profileUrl":"https:\/\/togetter.com\/id\/togetter_jp"},"hash":"dqSs7oh"} </script> <script id="matome-status-state" type="application/json"> 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title="客からクレーム電話が来たので対応し、上に報告したら『電話対応していた時間のATM付近をカメラで見てほしい』と指示が→こういう事だった">客からクレーム電話が来たので対応し、上に報告したら『電話対応していた時間のATM付近をカメラで見てほしい』と指示が→こういう事だった</a> </h1> <div class="description_box emj moreable_box closed clearfix">恐ろしいな… </div> <p class="entry_tags tag_box"> <a class="rad_btn tag_type_1 " href="/t/%E3%82%AF%E3%83%AC%E3%83%BC%E3%83%A0" data-ga="inbound_listtag" rel="tag">クレーム</a> <a class="rad_btn tag_type_1 " href="/t/%E3%82%AF%E3%83%AC%E3%83%BC%E3%83%A0%E5%AF%BE%E5%BF%9C" data-ga="inbound_listtag" rel="tag">クレーム対応</a> <a class="rad_btn tag_type_1 " href="/t/%E3%82%B3%E3%83%B3%E3%83%93%E3%83%8B" data-ga="inbound_listtag" rel="tag">コンビニ</a> <a class="rad_btn tag_type_1 " href="/t/%E9%9B%BB%E8%A9%B1" data-ga="inbound_listtag" rel="tag">電話</a> <a class="rad_btn tag_type_1 " href="/t/%E8%A9%90%E6%AC%BA" data-ga="inbound_listtag" rel="tag">詐欺</a> <a class="rad_btn tag_type_1 " href="/t/%E6%89%8B%E5%8F%A3" data-ga="inbound_listtag" rel="tag">手口</a> <a class="rad_btn tag_type_1 " href="/t/%E7%89%B9%E6%AE%8A%E8%A9%90%E6%AC%BA" data-ga="inbound_listtag" rel="tag">特殊詐欺</a> <a class="rad_btn tag_type_1 " href="/t/%E6%8C%AF%E3%82%8A%E8%BE%BC%E3%82%81%E8%A9%90%E6%AC%BA" data-ga="inbound_listtag" rel="tag">振り込め詐欺</a> <a class="rad_btn tag_type_1 " href="/t/ATM" data-ga="inbound_listtag" rel="tag">ATM</a> </p> </div> <div class="info_status_box"> <ul class="info_status"> <li><a class="lite_share twitter" target="_blank" data-ga="social_lite_twitter" 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id='tg_pc_title_bottom_left' class='lazy-dfp ' style='width:336px;height:280px;'> <script> googletag.cmd.push(function () { googletag.display(dfpslots['tg_pc_title_bottom_left']); }); </script> </div> </div> <div> <div id='tg_pc_title_bottom_right' class='lazy-dfp ' style='width:336px;height:280px;'> <script> googletag.cmd.push(function () { googletag.display(dfpslots['tg_pc_title_bottom_right']); }); </script> </div> </div> </div> </div> <section class="entry_main tweet_box"> <div class='list_box type_tweet impl_profile' data-index='0' data-id='1511296520976728068'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/hiroyasu1532' target='_blank'> <img class="lzpk " data-s="0" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">再試マスター</strong> <span class="status_name">@hiroyasu1532</span> </a> </span> <p class='tweet emj'><span class="f20 c01">お客様からクレームの電話。購入したパンを4歳の子供が食べたらお腹を壊したが、店舗での管理はどうなっているのか。という内容。色々聞かれ20分話した。上に報告すると、電話していた時間のATM付近をカメラで見てほしいと言われた。確認すると、高齢男性が電話しながら12分間、ATMを操作していた。</span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/hiroyasu1532/status/1511296520976728068" target="_blank" rel="noreferrer">2022-04-05 19:55:43</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='1' data-id='1511297519221080067'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/hiroyasu1532' target='_blank'> <img class="lzpk " data-s="0" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">再試マスター</strong> <span class="status_name">@hiroyasu1532</span> </a> </span> <p class='tweet emj'><span class="f20 c01">警察にも相談したが、よくある振り込め詐欺の手口なのだという。店舗の責任者の気をそらし、声掛けや通報を出来なくする目的らしい。確かにクレーム対応に必死で、防犯カメラを見ている余裕は無い。電話では忙しいからそちらから連絡しないでくれ等、不自然な点もあったが、指摘は出来ないよな。</span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/hiroyasu1532/status/1511297519221080067" target="_blank" rel="noreferrer">2022-04-05 19:59:41</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='2' data-id='1511298541691731972'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/hiroyasu1532' target='_blank'> <img class="lzpk " data-s="0" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">再試マスター</strong> <span class="status_name">@hiroyasu1532</span> </a> </span> <p class='tweet emj'><span class="f20 c01">高齢男性がATMを操作し始めた瞬間、店の電話が鳴っている事に驚いた。本当に巧妙な手口だな～と思ってしまったが、今度から気を付けよう。</span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/hiroyasu1532/status/1511298541691731972" target="_blank" rel="noreferrer">2022-04-05 20:03:45</a> </span> </span> </div> <div data-index="3"> <div class="type_markdown"> <h3 class="md-h-2" data-h-index="0"><span class="c09 f13">クレーマーと詐欺の指示をしている人はグルだった…</span></h3> </div> </div> <div class='list_box type_tweet impl_profile' data-index='4' data-id='1511463962876866562'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/EOS_50D_20D' target='_blank'> <img class="lzpk " data-s="2" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">佳太郎@2：3工房 C104月曜日東5プ02a</strong> <span class="status_name">@EOS_50D_20D</span> </a> </span> <p class='tweet emj'><span class="f17 c11">ひええ… <a href="https://t.co/VAa5s7Hj3v" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/EOS_50D_20D/status/1511463962876866562" target="_blank" rel="noreferrer">2022-04-06 07:01:05</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='5' data-id='1511467887210291206'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/Haruka_Hanasaki' target='_blank'> <img class="lzpk " data-s="3" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">花咲❤️‍🩹❤️‍🔥</strong> <span class="status_name">@Haruka_Hanasaki</span> </a> </span> <p class='tweet emj'><span class="f17 c11">巧妙な振り込め詐欺の手口。 <a href="https://t.co/MxpQXpepEj" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/Haruka_Hanasaki/status/1511467887210291206" target="_blank" rel="noreferrer">2022-04-06 07:16:40</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='6' data-id='1511483430256603136'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/otakake' target='_blank'> <img class="lzpk " data-s="4" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">ヲタカアクヤ@青空在住</strong> <span class="status_name">@otakake</span> </a> </span> <p class='tweet emj'>はー、巧妙すぎる</p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/otakake/status/1511483430256603136" target="_blank" rel="noreferrer">2022-04-06 08:18:26</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='7' data-id='1511477711914815489'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/ku4the_way_home' target='_blank'> <img class="lzpk " data-s="5" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">いえろき🦊</strong> <span class="status_name">@ku4the_way_home</span> </a> </span> <p class='tweet emj'><span class="f17 c11">ええええこんなに手が込んでるのか <a href="https://t.co/zAwVeWyx55" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/ku4the_way_home/status/1511477711914815489" target="_blank" rel="noreferrer">2022-04-06 07:55:43</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='8' data-id='1511471432005722112'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/y_m_ent' target='_blank'> <img class="lzpk " data-s="6" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">頭ん中が子どもな店長（リアルは係長みたいなポジ）</strong> <span class="status_name">@y_m_ent</span> </a> </span> <p class='tweet emj'>コンボかよ、やば <a href="https://t.co/bMhfElFIfM" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/y_m_ent/status/1511471432005722112" target="_blank" rel="noreferrer">2022-04-06 07:30:45</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='9' data-id='1511484543198728198'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/himasoraakane' target='_blank'> <img class="lzpk " data-s="7" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">暇空茜</strong> <span class="status_name">@himasoraakane</span> </a> </span> <p class='tweet emj'><span class="f17 c11">ウシジマくんかなんかでもあったよね、電話をならして抑えておくやつ</span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/himasoraakane/status/1511484543198728198" target="_blank" rel="noreferrer">2022-04-06 08:22:51</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='10' data-id='1511483708775493632'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/BEATKZ' target='_blank'> <img class="lzpk " data-s="8" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">びっけ☆😸⋈ﾆｬｲｾﾝ団🥃♨🌡</strong> <span class="status_name">@BEATKZ</span> </a> </span> <p class='tweet emj'>(RT)実質のDoS攻撃か😯</p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/BEATKZ/status/1511483708775493632" target="_blank" rel="noreferrer">2022-04-06 08:19:32</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='11' data-id='1511483187452547074'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/KEI_Ichinomiya' target='_blank'> <img class="lzpk " data-s="9" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">みや</strong> <span class="status_name">@KEI_Ichinomiya</span> </a> </span> <p class='tweet emj'><span class="f17 c11">すげぇ。。。なんという陽動作戦</span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/KEI_Ichinomiya/status/1511483187452547074" target="_blank" rel="noreferrer">2022-04-06 08:17:28</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='12' data-id='1511475500257931269'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/hikarinium' target='_blank'> <img class="lzpk " data-s="10" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">ヒカリニウム</strong> <span class="status_name">@hikarinium</span> </a> </span> <p class='tweet emj'>こういう手口の巧妙な詐欺があるとは。注意を別のところにそらして、引き付けるという。 <a href="https://t.co/KGrwhl4rL3" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/hikarinium/status/1511475500257931269" target="_blank" rel="noreferrer">2022-04-06 07:46:55</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='13' data-id='1511469258777464832'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/ryoinalf' target='_blank'> <img class="lzpk " data-s="11" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">＼\りょーた/／</strong> <span class="status_name">@ryoinalf</span> </a> </span> <p class='tweet emj'><span class="f17 c11">これ最近の手口らしい。店員がATMの長時間の操作で気づくことが増えたので新手の手口。 <a href="https://t.co/KqsKzUAGfC" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/ryoinalf/status/1511469258777464832" target="_blank" rel="noreferrer">2022-04-06 07:22:07</a> </span> </span> </div> <div data-index="14"> <div class="type_markdown"> <h3 class="md-h-2" data-h-index="0"><span class="c09 f13">クレーム対応を逆手にとって利用する手口</span></h3> </div> </div> <div class='list_box type_tweet impl_profile' data-index='15' data-id='1511485150810435587'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/hazakura1121' target='_blank'> <img class="lzpk " data-s="12" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">葉桜第1121小隊</strong> <span class="status_name">@hazakura1121</span> </a> </span> <p class='tweet emj'><span class="f17 c11">店員がクレーマーを容易くあしらえないことを利用した詐欺の手口…打開策はないものか <a href="https://t.co/osBCDsUiD7" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/hazakura1121/status/1511485150810435587" target="_blank" rel="noreferrer">2022-04-06 08:25:16</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='16' data-id='1511482325917331463'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/Kohaku_Kiyohime' target='_blank'> <img class="lzpk " data-s="13" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">桜花琥珀🌸</strong> <span class="status_name">@Kohaku_Kiyohime</span> </a> </span> <p class='tweet emj'>これってATM置いてるスーパーマーケットやコンビニならではの詐欺手口か…確かに最近は店員が詐欺ストップかけて褒賞されたりしてるニュース見るし、それを逆手に取るとは… だが犯人アホやん、通話記録で足付くだろ。 <a href="https://t.co/QJBJ5upl9h" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/Kohaku_Kiyohime/status/1511482325917331463" target="_blank" rel="noreferrer">2022-04-06 08:14:03</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='17' data-id='1511483160739024896'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/satorudeath' target='_blank'> <img class="lzpk " data-s="14" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">ハッシュド・ジュリー</strong> <span class="status_name">@satorudeath</span> </a> </span> <p class='tweet emj'><span class="f17 c11">昔ヨドバシカメラでマランツの展示品アンプが盗まれた時もオーディオコーナーに電話が入り、展示品の音楽ボリュームを上げられて、という状況でした</span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/satorudeath/status/1511483160739024896" target="_blank" rel="noreferrer">2022-04-06 08:17:22</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='18' data-id='1511481120260751367'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/kokuutu2' target='_blank'> <img class="lzpk " data-s="15" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">Hakuutu@skeb受付中</strong> <span class="status_name">@kokuutu2</span> </a> </span> <p class='tweet emj'><span class="f17 c11">これ逆に考えると振り込め詐欺してますよと犯人から連絡しているようなものだよな <a href="https://t.co/MeYbkGw8vo" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/kokuutu2/status/1511481120260751367" target="_blank" rel="noreferrer">2022-04-06 08:09:15</a> </span> </span> </div> <div data-index="19"> <div class="type_markdown"> <h3 class="md-h-2" data-h-index="0"><span class="c09 f13">何か対策はないものか…？</span></h3> </div> </div> <div class='list_box type_tweet impl_profile' data-index='20' data-id='1511404459649544197'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/vippernaore1' target='_blank'> <img class="lzpk " data-s="16" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">vippernaore</strong> <span class="status_name">@vippernaore1</span> </a> </span> <p class='tweet emj'><span class="f17 c11">こういう場合は「責任者から折り返し連絡いたしますので、ご連絡先電話番号を教えていただけないでしょうか？」でスクリーニングできそう。 <a href="https://t.co/AzCbkXCQs1" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/vippernaore1/status/1511404459649544197" target="_blank" rel="noreferrer">2022-04-06 03:04:38</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='21' data-id='1511482807138545665'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/suzurejio' target='_blank'> <img class="lzpk " data-s="17" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">SuzukiReiji</strong> <span class="status_name">@suzurejio</span> </a> </span> <p class='tweet emj'>詐欺犯たちのこの手口、もっとメディアで周知し「クレーム対応はATMの近くでする」みたいな業界の風習をつくってほしい。同時に店員を煩わせる悪質なクレームも世に知らしめれば、対応の声が多少聞こえようが誠実に見えこそあれ、店側に不利益にはならないだろう。それだけで減らせる被害があるはず。 <a href="https://t.co/gNVRuUv6Ea" target="_blank" rel="noreferrer">twitter.com/hiroyasu1532/s…</a></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/suzurejio/status/1511482807138545665" target="_blank" rel="noreferrer">2022-04-06 08:15:57</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='22' data-id='1511483504923934721'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/awonojin' target='_blank'> <img class="lzpk " data-s="18" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">亜ヲタク</strong> <span class="status_name">@awonojin</span> </a> </span> <p class='tweet emj'><span class="f17 c11">詐欺の手口ホント進化してるなぁ。自分も騙されかねないと思うと怖い</span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/awonojin/status/1511483504923934721" target="_blank" rel="noreferrer">2022-04-06 08:18:44</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='23' data-id='1511482815984320514'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/znrk' target='_blank'> <img class="lzpk " data-s="19" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">znrk</strong> <span class="status_name">@znrk</span> </a> </span> <p class='tweet emj'><span class="f17 c11">最近の振り込め詐欺はそこまでやんのか。これはワンオペ厳しいねぇ。</span></p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/znrk/status/1511482815984320514" target="_blank" rel="noreferrer">2022-04-06 08:15:59</a> </span> </span> </div> <div class='list_box type_tweet impl_profile' data-index='24' data-id='1511484388219170818'> <span> <a class="user_link" rel="noreferrer" href='https://x.com/identity5oji3' target='_blank'> <img class="lzpk " data-s="20" src="https://s.tgstc.com/static/web/p.gif" data-e="1" /> <strong class="emj">おじサン𓃡ブルスカもあるよ</strong> <span class="status_name">@identity5oji3</span> </a> </span> <p class='tweet emj'><span class="f17 c11">やはり店には常に3人以上の人間を置くべき</span>RT</p> <span class='status'> <span class="intent"></span> <span> <a class="link" href="https://x.com/identity5oji3/status/1511484388219170818" target="_blank" rel="noreferrer">2022-04-06 08:22:14</a> </span> </span> </div> <div class="pagenation"> <a class='current' rel='' href='/li/1869053'>1</a> <a class='' rel='next' href='/li/1869053?page=2'>2</a> <a href='/li/1869053?page=2'>次へ</a> </div> <script> asyncmd.push(function () { renderTweetStatus(); }); </script> </section> <div> <div class="ad_custom"> <div> <div id='tg_pc_list_bottom_left' class='lazy-dfp ' style=''> <script> googletag.cmd.push(function () { googletag.display(dfpslots['tg_pc_list_bottom_left']); }); </script> </div> </div> <div> <div id='tg_pc_list_bottom_right' class='lazy-dfp 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