Partner Support Plans-HUAWEI CLOUD

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data-mod-name-pc="@cloud/pep-solution-thirdParty/pc/index" data-mod-name-m="@cloud/pep-solution-thirdParty/m/index" class="pep-solution-thirdParty" data-mod-name="pep-solution-thirdParty"> <div class="por-section solution-thirdparty-section thirdparty-service-icon v6-section service-icon-card " data-bg="white" bi_parent_name="Service Privileges"> <div class="por-container"> <div class="por-section-head v6-section-head" data-theme=""> <h3 class="por-section-title v6-section-title">Service Privileges</h3> </div> <div class="por-section-body v6-section-body"> <div class="por-tab-container"> <div class="por-tab "> <ul data-cols="2"> <li data-clickable class="active"> <a data-clickable style="pointer-events: auto;"><div class="por-tab-text">Standard</div></a> </li> <li data-clickable class=""> <a data-clickable style="pointer-events: auto;"><div class="por-tab-text">Premier</div></a> </li> </ul> </div> <div class="por-tab-wrapper "> <div class="por-tab-content active"> <div class="thirdparty-cardlist AGrid-row show" > <ul class="thirdparty-cardlist-wrapper service-icon-card-list service-support-dotline " data-cols="2" data-position="left"> <li style="" class="li-white font-dark thirdparty-cardlist-item service-icon-card-item has-hover" data-mod-id="contentInfo.tabs[0].items[0].content" data-mod-name="child-component" pep-data-mod-draggable> <a class="inner" bi_name="30-Minute Response" target="_blank"> <span class="icon " style="background-image: url('https://res-static.hc-cdn.cn/cloudbu-site/public/Icon/Message/message_message2.svg')"></span> <div class="content "> <h4 class="tit huawei-line hide-line ">30-Minute Response</h4> <div class="desc desc1"> <object><p>Case severity and response time:</p><p>Production system unavailable < 30 minutes</p><p>Production system exceptions < 3 hours</p><p>System exceptions < 8 hours</p><p>General guidance < 16 hours</p></object> </div> <div class="desc desc2" data-mod-id="contentInfo.tabs[0].items[0].content.subLink" data-mod-name="child-component"> <span class="introduction">相关安全推荐</span> <span class="blue"> <div data-href="#" target="_blank">数据库加密服务</div> </span> </div> </div> </a> </li> <li style="" class="li-white font-dark thirdparty-cardlist-item service-icon-card-item has-hover" data-mod-id="contentInfo.tabs[0].items[1].content" data-mod-name="child-component" pep-data-mod-draggable> <a class="inner" bi_name="Key Event Assurance" target="_blank"> <span class="icon " style="background-image: url('https://res-static.hc-cdn.cn/cloudbu-site/public/Icon/Security/security_member.svg')"></span> <div class="content "> <h4 class="tit huawei-line hide-line ">Key Event Assurance</h4> <div class="desc desc1"> <object><p class="ql-align-justify">During major marketing or technical events, our cloud service experts are on duty 24/7 to quickly respond to problems and help ensure smooth running of the event.</p></object> </div> <div class="desc desc2" data-mod-id="contentInfo.tabs[0].items[1].content.subLink" data-mod-name="child-component"> <span class="introduction">相关安全推荐</span> <span class="blue"> <div data-href="#" target="_blank">数据库加密服务</div> </span> </div> </div> </a> </li> <li style="" class="li-white font-dark thirdparty-cardlist-item service-icon-card-item has-hover" data-mod-id="contentInfo.tabs[0].items[2].content" data-mod-name="child-component" pep-data-mod-draggable> <a class="inner" bi_name="Cloud Product Architecture Consulting" target="_blank"> <span class="icon " style="background-image: url('https://res-static.hc-cdn.cn/cloudbu-site/public/Icon/Message/message_cloud.svg')"></span> <div class="content "> <h4 class="tit huawei-line hide-line ">Cloud Product Architecture Consulting</h4> <div class="desc desc1"> <object><p>We help partners master HUAWEI CLOUD product features and make the most of HUAWEI CLOUD. We provide guidance on how to leverage best practices to reduce costs while also improving security, performance, and reliability.</p></object> </div> <div class="desc desc2" data-mod-id="contentInfo.tabs[0].items[2].content.subLink" data-mod-name="child-component"> <span class="introduction"></span> <span class="blue"> </span> </div> </div> </a> </li> </ul> </div> </div> <div class="por-tab-content "> <div class="thirdparty-cardlist AGrid-row show" > <ul class="thirdparty-cardlist-wrapper service-icon-card-list service-support-dotline " data-cols="2" data-position="left"> <li style="" class="li-white font-dark thirdparty-cardlist-item service-icon-card-item has-hover" data-mod-id="contentInfo.tabs[1].items[0].content" data-mod-name="child-component" pep-data-mod-draggable> <a class="inner" bi_name="15-Minute Response" target="_blank"> <span class="icon " style="background-image: url('https://res-static.hc-cdn.cn/cloudbu-site/public/Icon/Message/message_message2.svg')"></span> <div class="content "> <h4 class="tit huawei-line hide-line ">15-Minute Response</h4> <div class="desc desc1"> <object><p>Case severity and response time:</p><p>Core production system unavailable < 15 minutes</p><p>Production system unavailable < 30 minutes</p><p>Production system exceptions < 3 hours</p><p>System exceptions < 8 hours</p><p>General guidance < 16 hours</p></object> </div> <div class="desc desc2" data-mod-id="contentInfo.tabs[1].items[0].content.subLink" data-mod-name="child-component"> <span class="introduction">相关安全推荐</span> <span class="blue"> <div data-href="#" target="_blank">数据库加密服务</div> </span> </div> </div> </a> </li> <li style="" class="li-white font-dark thirdparty-cardlist-item service-icon-card-item has-hover" data-mod-id="contentInfo.tabs[1].items[1].content" data-mod-name="child-component" pep-data-mod-draggable> <a class="inner" bi_name="Designated TAM" target="_blank"> <span class="icon " style="background-image: url('https://res-static.hc-cdn.cn/cloudbu-site/public/Icon/Professional/professional-person.svg')"></span> <div class="content "> <h4 class="tit huawei-line hide-line ">Designated TAM</h4> <div class="desc desc1"> <object><p>A senior technical expert, who is responsible for responding to your technical issues, expedites your case, and provides guidance on cloud product architecture based on best practices.</p></object> </div> <div class="desc desc2" data-mod-id="contentInfo.tabs[1].items[1].content.subLink" data-mod-name="child-component"> <span class="introduction">相关安全推荐</span> <span class="blue"> <div data-href="#" target="_blank">数据库加密服务</div> </span> </div> </div> </a> </li> <li style="" class="li-white font-dark thirdparty-cardlist-item service-icon-card-item has-hover" data-mod-id="contentInfo.tabs[1].items[2].content" data-mod-name="child-component" pep-data-mod-draggable> <a class="inner" bi_name="Key Event Assurance" target="_blank"> <span class="icon " style="background-image: url('https://res-static.hc-cdn.cn/cloudbu-site/public/Icon/Security/security_member.svg')"></span> <div class="content "> <h4 class="tit huawei-line hide-line ">Key Event Assurance</h4> <div class="desc desc1"> <object><p>During major marketing or technical events, our cloud service experts are on duty 24/7 to quickly respond to problems and help ensure smooth running of the event.</p></object> </div> <div class="desc desc2" data-mod-id="contentInfo.tabs[1].items[2].content.subLink" data-mod-name="child-component"> <span class="introduction">相关安全推荐</span> <span class="blue"> <div data-href="#" target="_blank">数据库加密服务</div> <div data-href="#" target="_blank">数111据库加密服务</div> </span> </div> </div> </a> </li> <li style="" class="li-white font-dark thirdparty-cardlist-item service-icon-card-item has-hover" data-mod-id="contentInfo.tabs[1].items[3].content" data-mod-name="child-component" pep-data-mod-draggable> <a class="inner" bi_name="Cloud Product Architecture Consulting" target="_blank"> <span class="icon " style="background-image: url('https://res-static.hc-cdn.cn/cloudbu-site/public/Icon/Message/message_cloud.svg')"></span> <div class="content "> <h4 class="tit huawei-line hide-line ">Cloud Product Architecture Consulting</h4> <div class="desc desc1"> <object><p>We help partners master HUAWEI CLOUD product features and make the most of HUAWEI CLOUD. We provide guidance on how to leverage best practices to reduce costs while also improving security, performance, and reliability.</p><p><br></p></object> </div> <div class="desc desc2" data-mod-id="contentInfo.tabs[1].items[3].content.subLink" data-mod-name="child-component"> <span class="introduction"></span> <span class="blue"> </span> </div> </div> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <script> window.gConfig = window.gConfig || {}; window.gConfig.seed = window.gConfig.seed || []; window.gConfig.seed.push({name : '@cloud/pep-solution-thirdParty', data : {"packages":{"@cloud/pep-solution-thirdParty":{"path":"//res.hc-cdn.com/cnpm-pep-solution-thirdParty/2.0.8/","version":"2.0.8"},"@cloud/lazyload":{"path":"//res.hc-cdn.com/cnpm-lazyload/2.0.8/","version":"2.0.8"}}} })</script> </div> </div><div data-mod-id="pep-service-comparison-v2_1645081089093"> <div data-mod-name-pc="@cloud/pep-service-comparison-v2/pc/index" data-mod-name-m="@cloud/pep-service-comparison-v2/m/index" class="pep-service-comparison-v2" data-mod-name="pep-service-comparison-v2"> <div class="por-section mobile-bg " data-bg="grey" src-pc="" src-mb=""> <div class="por-container"> <div class="por-section-head"> <h3 class="por-section-title">Support Plan Comparison</h3> <div class="subtitle-wrapper"> </div> <div class="por-modal" data-hide="modal" id="pep-service-comparison-v2-modal-1732010518034"> <div class="por-modal-dialog por-modal-dialog-large"> <div class="por-modal-inner"> <div class="por-modal-head"> <div class="por-modal-title">Terms & Conditions</div> </div> <div class="por-modal-body"> <div class="por-modal-text"><p>活动对象：华为云电销客户及渠道伙伴客户可参与消费满送活动，其他客户参与前请咨询客户经理</p><p>活动时间： 2020年8月12日-2020年9月11日</p><p>活动期间，华为云用户通过活动页面购买云服务，或使用上云礼包优惠券在华为云官网新购云服务，累计新购实付付费金额达到一定额度，可兑换相应的实物礼品。活动优惠券可在本活动页面中“上云礼包”等方式获取，在华为云官网直接购买（未使用年中云钜惠活动优惠券）或参与其他活动的订单付费金额不计入统计范围内；</p><p>活动对象：华为云电销客户及渠道伙伴客户可参与消费满送活动，其他客户参与前请咨询客户经理</p><p>活动对象：华为云电销客户及渠道伙伴客户可参与消费满送活动，其他客户参与前请咨询客户经理</p><p>活动时间： 2020年8月12日-2020年9月11日</p><p>活动期间，华为云用户通过活动页面购买云服务，或使用上云礼包优惠券在华为云官网新购云服务，累计新购实付付费金额达到一定额度，可兑换相应的实物礼品。活动优惠券可在本活动页面中“上云礼包”等方式获取，在华为云官网直接购买（未使用年中云钜惠活动优惠券）或参与其他活动的订单付费金额不计入统计范围内；</p><p>活动对象：华为云电销客户及渠道伙伴客户可参与消费满送活动，其他客户参与前请咨询客户经理</p><p>活动对象：华为云电销客户及渠道伙伴客户可参与消费满送活动，其他客户参与前请咨询客户经理</p><p>活动时间： 2020年8月12日-2020年9月11日</p><p>活动期间，华为云用户通过活动页面购买云服务，或使用上云礼包优惠券在华为云官网新购云服务，累计新购实付付费金额达到一定额度，可兑换相应的实物礼品。活动优惠券可在本活动页面中“上云礼包”等方式获取，在华为云官网直接购买（未使用年中云钜惠活动优惠券）或参与其他活动的订单付费金额不计入统计范围内；</p><p>活动对象：华为云电销客户及渠道伙伴客户可参与消费满送活动，其他客户参与前请咨询客户经理</p></div> </div> <div class="por-modal-footer"> <a class="por-btn por-btn-small por-btn-primary" data-hide="modal">OK</a> </div> </div> <div class="por-modal-close" data-hide="modal"> <i class="u-icon u-icon-cancel"></i> </div> </div> </div> </div> <div class="por-section-body "> <div class="table-pc"> <div class="table-outer"> <div class="por-service-table por-service-table-coltitle"> <div class="por-service-table-head sticky"> <div class="por-service-table-row" data-mod-id="head" data-mod-name="child-component"> <div class="por-service-table-cell" data-bgcolor="dark" style="flex-grow: 0.4"> <p class="head-text"><p>Item</p></p> </div> <div class="por-service-table-cell" data-bgcolor="dark" style="flex-grow: 0.3"> <p class="head-text"><p>Basic</p></p> </div> <div class="por-service-table-cell" data-bgcolor="dark" style="flex-grow: 0.3"> <p class="head-text"><p>Standard</p></p> </div> <div class="por-service-table-cell" data-bgcolor="dark" style="flex-grow: 0.3"> <p class="head-text"><p>Premier</p></p> </div> </div> </div> <div class="por-service-table-body no-overfloy-y"> <div class="por-service-table-row" data-mod-id="rows[0].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Service Support</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>24x7 via service tickets support</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>24x7 via service tickets and phone support</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>24x7 via service tickets and phone support</p> </div> </div> </div> <div class="por-service-table-row" data-mod-id="rows[1].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Technical Support</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>N/A</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>24x7 via service tickets and phone support</p><p>(30 service tickets a month)</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>24x7 via service tickets and phone support</p> </div> </div> </div> <div class="por-service-table-row" data-mod-id="rows[2].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Case Severity and Response Time</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>N/A</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>Production system unavailable < 30 minutes</p><p>Production system exceptions < 3 hours</p><p>System exceptions < 8 hours</p><p>General guidance < 16 hours</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>Core production system unavailable < 15 minutes</p><p>Production system unavailable < 30 minutes</p><p>Production system exceptions < 3 hours</p><p>System exceptions < 8 hours</p><p>General guidance < 16 hours</p> </div> </div> </div> <div class="por-service-table-row" data-mod-id="rows[3].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Priority</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>N/A</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>Normal</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>High</p> </div> </div> </div> <div class="por-service-table-row" data-mod-id="rows[4].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Designated Technical Account Manager(TAM)</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>N/A</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>N/A</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>A designated TAM is at your service, who expedites urgent cases and provides proactive services.</p> </div> </div> </div> <div class="por-service-table-row" data-mod-id="rows[5].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Key Event Assurance</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>N/A</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>Four natural days of event assurance each year (requested in full days each time)</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>Eight natural days of event assurance each year (requested in full days each time)</p> </div> </div> </div> <div class="por-service-table-row" data-mod-id="rows[6].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Cloud Product Architecture Consulting</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>N/A</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>Four working days of cloud product architecture consulting each year (requested in full days each time)</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>Eight working days of cloud product architecture consulting each year (requested in full days each time)</p> </div> </div> </div> <div class="por-service-table-row" data-mod-id="rows[7].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Monthly Service Report</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>N/A</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>N/A</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>Cloud product usage report (coming soon)</p> </div> </div> </div> <div class="por-service-table-row" data-mod-id="rows[8].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Training</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>Online video courses</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>An organized training online each month</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>An organized training online each month, and a Telepresence training each year</p> </div> </div> </div> <div class="por-service-table-row" data-mod-id="rows[9].rowitems" data-mod-name="child-component" pep-data-mod-draggable> <div class="por-service-table-cell active" style="flex-grow: 0.4"> <div class="h"> </div> <div class="p-box"> <p>Pricing Standard</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p><span style="color: rgb(230, 0, 0);">Free</span></p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>$<span style="color: rgb(230, 0, 0);">1,250</span> /month</p><p>Price for additional service tickets: $<span style="color: rgb(230, 0, 0);">250</span> for every 10 service tickets</p> </div> </div> <div class="por-service-table-cell active" style="flex-grow: 0.3"> <div class="h"></div> <div class="p-box"> <p>$<span style="color: rgb(230, 0, 0);">2,300</span> /month</p> </div> </div> </div> </div> </div> </div> </div> <div class="table-mb">  <div class="por-service-table-mb"> <div class="por-collapse-container"> <a class="por-collapse-trigger expended" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Service Support</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse show"> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>24x7 via service tickets support</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>24x7 via service tickets and phone support</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>24x7 via service tickets and phone support</p></object></div> </div> </div> </div> </div> <div class="por-collapse-container"> <a class="por-collapse-trigger" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Technical Support</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse "> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>N/A</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>24x7 via service tickets and phone support</p><p>(30 service tickets a month)</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>24x7 via service tickets and phone support</p></object></div> </div> </div> </div> </div> <div class="por-collapse-container"> <a class="por-collapse-trigger" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Case Severity and Response Time</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse "> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>N/A</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>Production system unavailable < 30 minutes</p><p>Production system exceptions < 3 hours</p><p>System exceptions < 8 hours</p><p>General guidance < 16 hours</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>Core production system unavailable < 15 minutes</p><p>Production system unavailable < 30 minutes</p><p>Production system exceptions < 3 hours</p><p>System exceptions < 8 hours</p><p>General guidance < 16 hours</p></object></div> </div> </div> </div> </div> <div class="por-collapse-container"> <a class="por-collapse-trigger" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Priority</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse "> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>N/A</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>Normal</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>High</p></object></div> </div> </div> </div> </div> <div class="por-collapse-container"> <a class="por-collapse-trigger" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Designated Technical Account Manager(TAM)</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse "> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>N/A</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>N/A</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>A designated TAM is at your service, who expedites urgent cases and provides proactive services.</p></object></div> </div> </div> </div> </div> <div class="por-collapse-container"> <a class="por-collapse-trigger" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Key Event Assurance</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse "> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>N/A</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>Four natural days of event assurance each year (requested in full days each time)</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>Eight natural days of event assurance each year (requested in full days each time)</p></object></div> </div> </div> </div> </div> <div class="por-collapse-container"> <a class="por-collapse-trigger" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Cloud Product Architecture Consulting</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse "> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>N/A</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>Four working days of cloud product architecture consulting each year (requested in full days each time)</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>Eight working days of cloud product architecture consulting each year (requested in full days each time)</p></object></div> </div> </div> </div> </div> <div class="por-collapse-container"> <a class="por-collapse-trigger" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Monthly Service Report</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse "> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>N/A</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>N/A</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>Cloud product usage report (coming soon)</p></object></div> </div> </div> </div> </div> <div class="por-collapse-container"> <a class="por-collapse-trigger" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Training</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse "> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>Online video courses</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>An organized training online each month</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>An organized training online each month, and a Telepresence training each year</p></object></div> </div> </div> </div> </div> <div class="por-collapse-container"> <a class="por-collapse-trigger" data-toggle="por-collapse"> <div class="por-collapse-head-text"> <p>Pricing Standard</p> </div> <i class="por-icon por-icon-caret-down"></i> </a> <div class="por-collapse "> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Basic</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p><span style="color: rgb(230, 0, 0);">Free</span></p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Standard</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>$<span style="color: rgb(230, 0, 0);">1,250</span> /month</p><p>Price for additional service tickets: $<span style="color: rgb(230, 0, 0);">250</span> for every 10 service tickets</p></object></div> </div> </div> <div class="por-service-table-mb-item"> <div class="por-service-table-mb-item-title"><object><p>Premier</p></object></div> <div class="por-service-table-mb-item-desc"> <div><object><p>$<span style="color: rgb(230, 0, 0);">2,300</span> /month</p></object></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <script> window.gConfig = window.gConfig || {}; window.gConfig.seed = window.gConfig.seed || []; window.gConfig.seed.push({name : '@cloud/pep-service-comparison-v2', data : 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_ubaParams.Num4 = 4; _ubaParams.sdkGaUpload = "2"; _ubaParams.biReqQueue = _ubaParams.biReqQueue || []; _ubaParams.gaReqQueue = _ubaParams.gaReqQueue || []; _ubaParams.isGAReady = false; _ubaParams.isGAUpload = false; _ubaParams.userAccount; _ubaParams.pageViewID = _ubaParams.pageViewID || guidGenerator(); _ubaParams.bi_C1_20 = ["C1", "C2", "C3", "C4", "C5", "C6", "C7", "C8", "C9", "C10", "C11", "C12", "C13", "C14", "C15", "C16", "C17", "C18", "C19", "C20"]; _ubaParams.bi_D1_20 = ["D1", "D2", "D3", "D4", "D5", "D6", "D7", "D8", "D9", "D10", "D11", "D12", "D13", "D14", "D15", "D16", "D17", "D18", "D19", "D20"]; _ubaParams.timinhObj = window.performance ? window.performance.timing : ""; _ubaParams.memberID = ""; _ubaParams.siteId = ""; _ubaParams.companyID = ""; _ubaParams.downloadHeat; _ubaParams.downloadHeat_suc = 1; _ubaParams.ReqQueueSend = function (ReqQueue) { if (ReqQueue && ReqQueue.length > 0) { while (ReqQueue.length > 0) { var req = ReqQueue.pop(); if (typeof req == "object") { if (req.type == "event") { if (req.jp) { req.jp.transport = "beacon" } ga("send", "event", req.ec, req.ea, req.el, req.ev, req.jp) } else if (req.type == "pageview") { if (req.jp) { req.jp.transport = "beacon" } ga("send", "pageview", req.page, req.jp) } else if (req.type == "sendPageView") { _sendPageView(req.page, req.jp) } else if (req.type == "sendEvent") { _sendEvent(req.en, req.ec, req.ea, req.el, req.ev, req.jp) } } } } }; window.ifInitBi = false; function getGrayCookie(name) { var arr, reg = new RegExp("(^| )" + name + "=([^;]*)(;|$)"); if (arr = document.cookie.match(reg)) return unescape(arr[2]); else return ''; } if ((document.referrer && document.referrer.indexOf('huaweicloud') === -1) || // 渠道来源，立即上报 window.location.search.indexOf('pageviewNow')!==-1) { // 强制上报，也进行 if($lang_site_gate){ pageViewNow(); // 然后引入ubajs，保证页面埋点事件的正常上报 var isGray = getGrayCookie("gpbc"); var ubajs = "https://portal.hc-cdn.com/bi/uba.js"; if (isGray && isGray.length > 10) { ubajs = "https://portal.hc-cdn.com/bi/alpha/uba.js" } $(document).ready(function() { $.getScript(ubajs, function() {}); }); } } window.cnpmDefaultLoginCallback = function (_loginData) { if (!window.ifInitBi) { window.ifInitBi = true; try { if (typeof window.initBi === 'function') { window.initBi(window.jsonParamInit, window.jsonParamView, window.jsonParamEvent); } if (!window.isLogin) { window.promptQueryIP && window.promptQueryIP(); } } catch (e) { } } }; function init(statType, appKey, gaid, jsonParam) { if (arguments.length != _ubaParams.Num4) { return } if (!(jsonParam.UserAccount && typeof appKey == "string")) { return } if (jsonParam && jsonParam.siteId) { _ubaParams.siteId = jsonParam.siteId } if (jsonParam && jsonParam.companyID) { _ubaParams.companyID = jsonParam.companyID } _ubaParams.memberID = jsonParam.MemberID || ""; _ubaParams.userAccount = jsonParam.UserAccount; if (_ubaParams.download === _ubaParams.download_suc) { _initCloudBI(appKey, jsonParam) } else { _initCloudBI(appKey, jsonParam); _ubaParams.download = _ubaParams.download_suc; _ubaParams.ReqQueueSend(_ubaParams.biReqQueue) } } var initCBISDK = init; function isLoadStarted() { var flag = true; return flag } function onEvent(eventCategory, eventAction, eventLabel, eventValue, jsonParam) { if (arguments.length < _ubaParams.Num2) { return } if (!(eventCategory && typeof eventCategory == "string")) { return } if (!(eventAction && typeof eventAction == "string")) { return } var eventName = eventCategory + "_" + eventAction; if (jsonParam && jsonParam.eventPrivacyName) { eventName = jsonParam.eventPrivacyName } if (_ubaParams.download == _ubaParams.download_suc && isLoadStarted()) { _sendEvent(eventName, eventCategory, eventAction, eventLabel, eventValue, jsonParam) } else if (_ubaParams.download == _ubaParams.download_suc && !isLoadStarted()) { window.addEventListener("load", function (event) { _sendEvent(eventName, eventCategory, eventAction, eventLabel, eventValue, jsonParam) }) } else { _ubaParams.biReqQueue.push({ type: "sendEvent", en: eventName, ec: eventCategory, ea: eventAction, el: eventLabel, ev: eventValue, jp: jsonParam }) } } function onPageView(page, jsonParam) { if (_ubaParams.download == _ubaParams.download_suc && isLoadStarted()) { _sendPageView(page, jsonParam) } else { _ubaParams.biReqQueue.push({ type: "sendPageView", page: page, jp: jsonParam }); _ubaParams.ReqQueueSend(_ubaParams.biReqQueue); } } function onDmpa(userId, jsonParam) { } function onException(exceptionMessage, exceptionStack, jsonParam) { } function pageViewNow() { // uba.js start if (!Array.prototype.indexOf) { Array.prototype.indexOf = function (val) { var value = this; for (var i = 0; i < value.length; i++) { if (value[i] == val) return i } return -1 } } // uba.js end if (!window.ifInitBi) { window.ifInitBi = true; var $ts_site = "china"; window.pep_uaid = ($ts_site == "china") ? "UA-55836286-1" : "UA-55836286-39"; init(2, "c9770c4dac06fe3b76ec9c7ad47273d0", window.pep_uaid, jsonParamInit); var domain_pre = (window.location.host || "").split(".")[0] || ""; autoEventTracking(domain_pre, jsonParamEvent) if (window.ab_test) { jsonParamView.ab_test = window.ab_test } if (window.ab_version) { jsonParamView.ab_version = window.ab_version } window.channelFrom = window.channelFrom || $('#content').attr('data-channelFrom'); if (typeof channelFrom != "undefined") { if (channelFrom) { jsonParamInit["D17"] = channelFrom; jsonParamView["D17"] = channelFrom; } } jsonParamView['rec_account'] = getUaCookie('ua') jsonParamView["C1"] = $(document).attr("title"); jsonParamView["D15"] = "HC"; onPageView(window.location.pathname + window.location.search, jsonParamView); } } </script> <script> if (window.$aioList && window.$aioList.length > 0) { for (var i = 0; i < window.$aioList.length; i++) { var tmpComponent = window.$aioList[i]; if (tmpComponent) { var tmpComponentInfo = tmpComponent.split("/"); if (tmpComponentInfo.length == 2) { var name = tmpComponentInfo[0]; var version = tmpComponentInfo[1]; var tmpComponentWrapperEle = $('[data-mod-name="' + name + '"]'); var eleVersionAttr = tmpComponentWrapperEle.attr("data-mod-version"); if (eleVersionAttr && eleVersionAttr != version) { var linkEle = $('head link[href*="' + name + '/' + version + '"]'); linkEle.attr("href", linkEle.attr("href").replace(version, eleVersionAttr)); } } } } } </script> <script> // document.referrer可以获取浏览器上一次地址，如果document.referrer是空字符串，则不为语言切换场景 window.refLan = ""; window.$PEP = true; function getSiteFromURL() { url = window.location.host; urlArr = url.split("."); if (urlArr[0] == "www") { reg = "CN"; } else { reg = "HK" } return reg; } var siteStr = $('html').attr("site") if (siteStr) { window.reg = siteStr == "china" ? "CN" : siteStr.toUpperCase(); } else { window.reg = getSiteFromURL(); } window.promptLan = $('html').attr("lang"); if (document.referrer != "") { if (document.referrer.indexOf("/authui/login") == -1) { if (document.referrer.indexOf(".com/intl") != -1) { window.refLan = (document.referrer.indexOf(".com/intl/zh-cn") != -1) ? "zh-CN" : ((document.referrer.indexOf(".com/intl/en-us") != -1) ? "en-US" : "es-US"); } else { window.refLan = (document.referrer.indexOf(".com/en-us") != -1) ? "en-US" : "zh-CN"; } } else { //window.refLan = (document.referrer.indexOf("locale=zh-cn") != -1) ? "zh-CN" : "en-US"; if (document.referrer.indexOf("locale=") != -1) { window.refLan = (document.referrer.indexOf("locale=zh-cn") != -1) ? "zh-CN" : ((document.referrer.indexOf("locale=en-us") != -1) ? "en-US" : "es-US"); } else { window.refLan = window.promptLan; } } } else { window.refLan = window.promptLan; } </script>  <script> !function ($) { if (window.dataLayer && window.dataLayer.push) { if (window.location.pathname == "/consultation/") { $("#submitBtn").click(function (e) { window.dataLayer.push({ "event": "consultSubmit", "productName": $("#applicationscene").val() }); }) } $("#header .header-login").click(function (e) { window.dataLayer.push({ "event": "loginIntention" }) }); $("#header .header-register").click(function (e) { window.dataLayer.push({ "event": "creationIntention", "pageType": window.mate_data_ts_pageType, "pagePosition": "Header" }) }); } }(jQuery); </script> <script src="https://res-static.hc-cdn.cn/aem/content/dam/cloudbu-site/archive/commons/apm/wise_trace.min.js?sttl=1.1.72"></script> <script> $("a[href*='/pep-dialog/']").each(function () { var ele = $(this); var href = ele.attr("href"); var path = href.replace(/.html/g, ""); var ajaxPath = path.indexOf("activity/") == -1 ? path : path.split("activity/")[1]; var arr = path.split("/"); var dialogName = arr[arr.length - 1]; var location_lang = $('html').attr('lang').toLowerCase(); var site = $('html').attr('site').toLowerCase() == 'china' ? 'china' : 'hk'; // 站点判断，国内：china；国际站：hk var dialogUrl = (window.location.host.indexOf(".com") != -1 && window.location.host.indexOf("pep.huaweicloud.com") == -1) ? "https://" + window.location.host + "/" + ajaxPath + "/jcr:content/dialog.html?wcmmode=disabled" : "/content/cloudbu-site/" + site + "/" + location_lang + "/activity/" + ajaxPath + "/jcr:content/dialog.html?wcmmode=disabled"; ele.css('pointer-events', 'auto'); ele.on("click", function (e) { e.stopPropagation(); e.preventDefault(); if ($("body [data-pep-path*='" + dialogName + "']").length !== 0) { $("body [data-pep-path*='" + dialogName + "']").remove(); } // dialog for activity $.ajax({ url: dialogUrl, success: function (data) { if (data) { data = data.replace('block', 'none'); $("body").append(data); $("#modal-rule").html($("body [data-pep-path*='" + dialogName + "']").html()); window.activityModal.show('#modal-rule', true); } } }) }); }); // set fromuser to cookie function $parseQueryString(name) { var reg = new RegExp("(^|&)" + name + "=([^&]*)(&|$)"); var r = window.location.search.substr(1).match(reg); if (r != null) { return unescape(r[2]); } else { return null; } }; if ($parseQueryString("fromacct")) { var fromacct = $parseQueryString("fromacct"); var tmpEle = $("<div></div>"); tmpEle.text(fromacct); fromacct = tmpEle.html(); window.$usiteUtil.setCookie("h_fromacct", fromacct); } </script> </body> </html>

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