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id="content-wrapper" class="content-wrapper"> <div id="content-head" class="row-fluid content-head"> <h1 class="title" id="page-title"> Change password </h1> </div> <div id="content-body" class="row-fluid content-body">  <div class="region region-content clearfix"> <div id="block-system-main" class="clearfix block block-system"> <div class="content"> <article id="node-143" class="node node-service-item clearfix" about="/en/service/accounts/changepsw" typeof="sioc:Item foaf:Document"> <span property="dc:title" content="Change password" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="content"> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><h2>Instructions for changing passwords</h2> <ul><li>Access the <a href="https://serse.sns.it">Ser.Se platform</a> with your university credentials (<strong>using VPN)</strong></li> <li>Click on your name in the funtion bar located at the top right of the web page (see image)</li> <li>Select the '<strong>Change Password</strong>' function</li> </ul><p><img alt="" height="127" src="https://ict.sns.it/sites/default/files/SerseChangePassword.png" width="414" /></p> <p>The webpage for managing the change of password is divided into two panels:</p> <ul><li>Account recovery options</li> <li>Change of password (available only if at least one value has been entered in the recovery options)</li> </ul><h2>Account password recovery options</h2> <p>In this panel it is possible to set an alternative email or a mobile number to be used in case of password recovery.</p> <p>The procedure will allow you to validate the email or phone number entered, clicking on the edit field you will be asked to fill in the field with the required information and then to enter the confirmation code received via SMS or Email.</p> <p>The telephone number or alternative mail will be used in the <a href="http://ict.sns.it/en/service/accounts/resetpwd">Reset Password</a> procedure.</p> <h2>Password change</h2> <p><em>You will be able to change your password if at least one of the recovery options has been filled out.</em></p> <p>To change your password:</p> <ol><li>Enter your old password</li> <li>Fill in the <strong>New Password </strong>and <strong>Confirm New Password</strong> fields</li> </ol><p>The validity check system will provide inline indications (highlighted in red) to facilitate the entering of a password that meets the minimum requirements (see the 'instructions' tab).<br /> It will not be possible to use your old password (up to 10 depth levels).</p> <h3>Minimum requirements</h3> <ul><li><strong>The minimum number of characters is 15</strong></li> <li> characters must be ASCII standard characters (32-126), that is, included in this list:<br /> !"#$%&'()*+,-./ 0123456789 :;<=>?@ ABCDEFGHIJKLMNOPQRSTUVWXYZ [\]^_` abcdefghijklmnopqrstuvwxyz {|}~ </li> <li>a password must contain at least 3 of the following categories: <ul><li>lowercase characters</li> <li>uppercase characters</li> <li>numbers</li> <li>punctuation marks</li> </ul></li> <li>must not contain your name or surname</li> <li>cannot be a word found in the dictionary</li> <li>must not contain diacritical characters (accented)</li> </ul><h2>Password life</h2> <p>A password lasts for a maximum of 90 days.<br /> Before your password expires, you will receive notification e-mails with an invitation to change your password. If the password is not changed within 90 days, the account will be de-activated.<br /> To request the re-activation of your account please contact <a href="http://helpdesk.sns.it">helpdesk.sns.it</a>.</p> </div></div></div> </div> <ul class="links inline"><li class="translation_it first last"><a href="/it/service/accounts/changepsw" title="Cambia la password" class="translation-link" xml:lang="it"><img class="language-icon" typeof="foaf:Image" src="https://ict.sns.it/sites/default/modules/contrib/languageicons/flags/it.png" width="16" height="12" alt="Italiano" title="Italiano" /> Italiano</a></li> </ul> </article> </div> </div></div>  </div> </div>  </div>  <div id="sidebar-second" class="sidebar span3 site-sidebar-second"> <div class="row-fluid"><div class="region region-sidebar-second clearfix"> <div id="block-views-linked-resources-block-2" class="clearfix block block-views span12 clear-row info-box"> <h2>Servizi correlati</h2> <div class="content"> <div class="view view-linked-resources view-id-linked_resources view-display-id-block_2 view-dom-id-560a9863abb9e950db6664726d212dc3"> <div class="view-header"> <p><i class="fa fa-info-circle fa-4x pull-left"></i></p> </div> <div class="view-content"> <div class="email-box"> <div> <span><a href="/en/service/net/pwdrules">Creating a strong password</a></span> </div> </div> </div> </div> </div> </div> </div>  </div> </div>  </div> </div> </div>  <div id="footer" class="clearfix site-footer" role="contentinfo"> <div class="container"> <div id="footer-content" class="row-fluid footer-content"> <div class="region region-footer clearfix"> <div id="block-views-university-it-block" class="clearfix block block-views span3"> <h2>Support</h2> <div class="content"> <div class="view view-university-it view-id-university_it view-display-id-block view-dom-id-12befd242620fd03419a06b8d1324e14"> <div class="view-content"> <ul class="menu nav"> <li class="leaf"> <a href="/en/service/access">Network access</a> </li> </ul> </div> </div> </div> </div> <div id="block-views-university-it-block-2" class="clearfix block block-views span3"> <h2>Services</h2> <div class="content"> <div class="view view-university-it view-id-university_it view-display-id-block_2 view-dom-id-e93f8a72ac7cd63f643bc6b46cfe7963"> <div class="view-content"> <ul class="menu nav"> <li class="leaf"> <a href="/en/service/accounts">Account and Password</a> </li> <li class="leaf"> <a href="/en/policies">General ICT policies of the Scuola Normale Superiore</a> </li> <li class="leaf"> <a href="/en/service/mail/institutionallist">Institutional mailing lists</a> </li> <li class="leaf"> <a href="/en/service/mail/servicelist">Mailing lists of services</a> </li> <li class="leaf"> <a href="/en/node/400">Sistema di prenotazione Spazi EN</a> </li> </ul> </div> </div> </div> </div> </div>  </div> </div> </div>   <div id="global-footer" role="contentinfo"> <div class="container"> <div class="row-fluid"> <div id="top" class="span12"> <div id="bottom-logo" class="span2"> <div class="region region-global-footer clearfix"> <div id="block-block-1" class="clearfix block block-block"> <div class="content"> <p><a href="http://www.sns.it" target="_blank"><img alt="logo sns" src="/sites/default/themes/open_framework_sns_subtheme/images/logo-footer.png" style="height:80px; width:61px" /></a></p> </div> </div></div>  </div> <div id="bottom-menu" class="span10">  <p class="vcard">© <span class="fn org">Scuola Normale Superiore</span> | <span class="adr"><span class="locality">Pisa, Piazza dei Cavalieri, 7</span> - <span class="postal-code">56126</span>, <span class="country">Italy</span></span></p> <p class="vcard"><span class="fn org">Area Strategie Digitali</span> | <span class="adr"><span class="locality">Pisa, Piazza del Castelletto, 11</span> - <span class="postal-code">56126</span>, <span class="country">Italy</span></span></p>  </div> </div> </div> </div> </div>  </body> </html>