My products | Samsung Singapore

<!DOCTYPE html> <html lang="en-SG"> <head>        <link rel="preconnect" href="https://images.samsung.com"/>   <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta http-equiv="content-type" content="text/html; charset=UTF-8"/> <meta name="viewport" content="width=device-width, initial-scale=1"/>  <title>My products | Samsung Singapore</title> <meta name="title" content="My products | Samsung Singapore"/> <link rel="canonical" href="https://www.samsung.com/sg/mypage/myproducts/"/> <meta name="keywords" content="My Products"/> <meta name="description" content="My Products"/> <meta name="date" content="2024-01-10"/> <meta name="sitecode" content="sg"/> <meta name="twitter:card" content="Summary"/> <meta name="twitter:site" content="@SamsungSG"/> <meta name="twitter:creator" content="@SamsungSG"/> <meta name="twitter:url" content="https://www.samsung.com/sg/mypage/myproducts/"/> <meta name="twitter:title" content="My products | Samsung Singapore"/> <meta name="twitter:description" content="My Products"/> <meta name="twitter:image" content="https://www.samsung.com/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/logo-square-letter.png"/> <meta property="og:url" content="https://www.samsung.com/sg/mypage/myproducts/"/> <meta property="og:image" content="https://www.samsung.com/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/logo-square-letter.png"/> <meta property="og:type" content="website"/> <meta property="og:site_name" content="Samsung sg"/> <meta property="og:locale" content="en-SG"/> <meta property="og:title" content="My products | Samsung Singapore"/> <meta property="og:description" content="My Products"/> <meta property="og:country-name" content="sg"/> <meta property="name" content="Samsung sg"/> <meta property="image" content="https://www.samsung.com/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/logo-square-letter.png"/> <meta property="url" content="https://www.samsung.com/sg/mypage/myproducts/"/> <meta property="description" content="My Products"/> <meta property="keywords" content="My Products"/> <link rel="icon" type="image/png" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/Favicon.png" sizes="96x96"/> <link rel="shortcut icon" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/Favicon.png"/> <link rel="apple-touch-icon" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/app_ico.png" sizes="144x144"/>  <link rel="stylesheet" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-site/resources/global/css/fonts.css" type="text/css"/>   <link rel="stylesheet" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-dependencies.min.72b3474a5ea9ec2c8b38096685e0928d.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-base-new-gnb.min.9f42454338d004aefad6d201b952d819.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-templates/page-new-my-products.min.afb120ceb174827d29f379076db7a63b.css" type="text/css"> <script type="text/javascript"> var winhref = window.location.href.replace("/content/samsung","").replace(".html","/"); if ( winhref.indexOf("?") > 0) { winhref = winhref.substring(0, winhref.indexOf("?")); } var siteCode = winhref.split("/")[3]; //cn인 경우는 경로에서 siteCode를 추출할 수 없으므로 다른 방법으로 접근 if(winhref.indexOf("samsung.com.cn") > 0) { siteCode = "cn"; } //depth Info. var depth = winhref.split("/").length; var depth_last = winhref.split("/")[depth-1]; if(depth_last =="" || depth_last.charAt(0)=="?"){ depth -= 1; } //set pathIndicator(not product page) var pageName = ""; var depth_2 = ""; var depth_3 = ""; var depth_4 = ""; var depth_5 = ""; var digitalData = { "page" : { "pageInfo" : { "siteCode" : "sg", "pageName" : pageName, "pageID" : "L2NvbnRlbnQvc2Ftc3VuZy9zZy9teXBhZ2UvbXlwcm9kdWN0cw==", "pageTrack" : "my account", "originPlaform" : "web" }, "pathIndicator" : { "depth_2" : depth_2, "depth_3" : depth_3, "depth_4" : depth_4, "depth_5" : depth_5 } }, "user": { "userDeviceList": [ ] }, "product" : { "category" : "", "model_code" : "", // PD class정보 이용하여 설정 "model_name" : "", // PD page(server-side) "displayName" : "", // PD class정보 이용하여 설정 "pvi_type_code" : "", //PD page(server-side) "pvi_type_name" : "", //PD page(server-side) "pvi_subtype_code" : "", //PD page(server-side) "pvi_subtype_name" : "",//PD page(server-side) "pd_type" : "", //PD type "content_id" : "", "products" : "", "prodView" : "" } } </script>    <script type="text/javascript"> !function(e,n,t,i){var o=e.head;if(o){if(n)return;var a=e.createElement("style");a.id="alloy-prehiding",a.innerText="body { opacity: 0 !important }",o.appendChild(a),setTimeout((function(){a.parentNode&&a.parentNode.removeChild(a)}),1500)}}(document,-1!==document.location.href.indexOf("adobe_authoring_enabled")); </script>    <script src="//assets.adobedtm.com/72afb75f5516/9399104c5985/launch-23e418b1cb26.min.js" async></script>      <script> let isWebView = false; let isPlatformReady = false; class ShopAppUtil { constructor(params) { this.params = params; // let startT = new Date().valueOf(); // console.log("★ startTime:", startT); // if(!!window.flutter_inappwebview){ let siteCode = "sg"; let appCookie = document.cookie.match(`(^|;) ?WebView=([^;]*)(;|$)`); if(appCookie != null && appCookie[2] === "Y"){ isWebView = true; }else if(siteCode !== "fr"){ isWebView = !!window.flutter_inappwebview; } // } if(isWebView){ window.addEventListener("flutterInAppWebViewPlatformReady", (event) => { // let responseT = new Date().valueOf(); // console.log("★ responseTime:", responseT); // console.log("★ responseTime-startTime:", responseT - startT); // console.log("flutterInAppWebViewPlatformReady, web view:", isWebView); isPlatformReady = true; params.readyCallback(); }); } } callHandler = (methodName, ...params) => { if (isPlatformReady) { return window.flutter_inappwebview.callHandler(methodName, ...params) } else { return Promise.reject("Calling methodName: "+methodName+", but webview not identified") } } logger = (info, value) => { this.params.logger && console.log(" "+info+" "+value+" ") } isWebView = () => { this.logger('Returning isWebView: ', isWebView); return isWebView; } isPlatformReady = () => { this.logger('Returning isPlatformReady: ', isPlatformReady); return isPlatformReady; } getAppVersionCode = () => new Promise((resolve, reject) => { this.callHandler('getAppVersionCode') .then(result => { this.logger("App version", result) resolve(result) }) .catch(err => { this.logger("Error in App version", err) reject(err) }) }) triggerAnalytics = (data) => new Promise((resolve, reject) => { this.callHandler('OnAnalyticsEvent', data) .then(result => { this.logger("OnAnalyticsEvent Success", result) resolve(JSON.stringify(result)) }) .catch(err => { this.logger("Error in OnAnalyticsEvent", err) reject(err) }) }) openExternalBrowser = (url) => new Promise((resolve, reject) => { this.callHandler('openExternalBrowser', url) .then(result => { this.logger("openExternalBrowser Success", result) resolve(JSON.stringify(result)) }) .catch(err => { this.logger("Error in openExternalBrowser", err) reject(err) }) }) setupCloseForBack = (exit, confirm, hide, backCallback) => { this.callHandler('configureBackV2', exit, confirm, hide, backCallback) .then(function (result) { console.log(JSON.stringify(result)); }) .catch(function (err) { console.log("Error in configureBackV2", err) }) } setupNormalBack = () => { this.callHandler('configureBackV2', false, false, false, '') .then(function (result) { console.log(JSON.stringify(result)); }) .catch(function (err) { console.log("Error in configureBackV2", err) }) } getUserDetails = () => new Promise((resolve, reject) => { this.callHandler('getUserDetails', 'window.setUserDetails') .then(result => { this.logger("User Details", result) resolve(result) }) .catch(err => { this.logger("Error in getUserDetails", err) reject(err) }) }) updateCartCount = (cartCount) => new Promise((resolve, reject) => { this.callHandler('updateCartCount', cartCount) .then(result => { this.logger("updated Cart Count", result) resolve(result) }) .catch(err => { this.logger("Error in updateCartCount", err) reject(err) }) }) getToken = () => new Promise((resolve, reject) => { this.callHandler('getToken', false) .then(result => { this.logger("GetToken Success", result) resolve(result) }) .catch(err => { this.logger("Error in getToken", err) reject(err) }) }) displayInAppReview = () => new Promise((resolve, reject) => { this.callHandler('displayInAppReview') .then(result => { this.logger("displayInAppReview success") resolve(result) }) .catch(err => { this.logger("displayInAppReview failed") reject(err) }) }) } // [START log_event] function logEvent(name, params) { if (!name) { return; 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} } // [END set_user_property] /* document.getElementById("event1").addEventListener("click", function() { console.log("event1"); logEvent("event1", { foo: "bar", baz: 123 }); }); document.getElementById("event2").addEventListener("click", function() { console.log("event2"); logEvent("event2", { size: 123.456 }); }); document.getElementById("userprop").addEventListener("click", function() { console.log("userprop"); setUserProperty("userprop", "custom_value"); }); */ </script> <script> const hideHeaderFooterByWindowFlutterInappwebview = () => { //$('.gnb').hide(); if(document.querySelector(".gnb") != null && document.querySelector(".gnb").style != null) { document.querySelector(".gnb").style.display='none'; } if(document.querySelector(".nv00-gnb") != null && document.querySelector(".nv00-gnb").style != null) { document.querySelector(".nv00-gnb").style.display='none'; } if(document.querySelector(".nv00-gnb-v3") != null && document.querySelector(".nv00-gnb-v3").style != null) { document.querySelector(".nv00-gnb-v3").style.display='none'; } //CRHQ-9185 [B2C] shop app - DB 전환 건 - 쿠키 체크 및 미노출 처리 - 보완로직 if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } if(document.querySelector(".breadcrumb") != null && document.querySelector(".breadcrumb").style != null) { document.querySelector(".breadcrumb").style.display='none'; } if(document.querySelector(".nv17-breadcrumb") != null && document.querySelector(".nv17-breadcrumb").style != null) { document.querySelector(".nv17-breadcrumb").style.display='none'; } if(document.querySelector(".epp-breadcrumb") != null && document.querySelector(".epp-breadcrumb").style != null) { document.querySelector(".epp-breadcrumb").style.display='none'; } if(document.querySelector(".footer-column") != null && document.querySelector(".footer-column").style != null) { document.querySelector(".footer-column").style.display='none'; } if(("es" === "sg" || "de" === "sg") && document.querySelector(".footer-bottom") != null && document.querySelector(".footer-bottom").style != null) { document.querySelector(".footer-bottom").style.display='none'; } if(document.querySelector(".footer-language") != null && document.querySelector(".footer-language").style != null) { document.querySelector(".footer-language").style.display='none'; } if(document.querySelector(".footer-language__anchor") != null && document.querySelector(".footer-language__anchor").style != null) { document.querySelector(".footer-language__anchor").style.display='none'; } if(document.querySelector(".footer-language-wrap") != null && document.querySelector(".footer-language-wrap").style != null) { document.querySelector(".footer-language-wrap").style.display='none'; } if(document.querySelector(".footer-sns") != null && document.querySelector(".footer-sns").style != null) { document.querySelector(".footer-sns").style.display='none'; } if(document.querySelector(".footer-terms") != null && document.querySelector(".footer-terms").style != null) { document.querySelector(".footer-terms").style.display='none'; } if(document.querySelector("#teconsent") != null && document.querySelector("#teconsent").style != null) { document.querySelector("#teconsent").style.display='none'; } if(document.querySelector("#QSIFeedbackButton-btn") != null && document.querySelector("#QSIFeedbackButton-btn").style != null) { document.querySelector("#QSIFeedbackButton-btn").style.display='none'; } if (window.location.href.indexOf("/mypage/myproducts/") > -1 || window.location.href.indexOf("/mypage/myrepair/") > -1 || window.location.href.indexOf("/mypage/rewards/") > -1 || window.location.href.indexOf("/mypage/myreferrals/") > -1) { if(document.querySelector(".explore-lnb-navigation") != null && document.querySelector(".explore-lnb-navigation").style != null) { document.querySelector(".explore-lnb-navigation").style.display='none'; } if(document.querySelector(".nv-g-lnb") != null && document.querySelector(".nv-g-lnb").style != null) { document.querySelector(".nv-g-lnb").style.display='none'; } if(document.querySelector(".pd-g-floating-nav") != null && document.querySelector(".pd-g-floating-nav").style != null) { document.querySelector(".pd-g-floating-nav").style.display='none'; } document.querySelectorAll("#content a[target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); } if("page-standard-pd" === "page-new-my-products" || "page-buying-pd" === "page-new-my-products" || "page-feature-pd" === "page-new-my-products") { if(document.querySelector(".pd-header-navigation__menu-epromoter-cta") != null && document.querySelector(".pd-header-navigation__menu-epromoter-cta").style != null) { document.querySelector(".pd-header-navigation__menu-epromoter-cta").style.display='none'; } if(document.querySelector(".product-detail-kv__cta-epromotor") != null && document.querySelector(".product-detail-kv__cta-epromotor").style != null) { document.querySelector(".product-detail-kv__cta-epromotor").style.display='none'; } }else if("page-bc-pd" === "page-new-my-products"){ document.querySelectorAll("#content .s-message-link").forEach(function(item){ item.style.display = "none"; }); } document.querySelectorAll("#content a[href$='.pdf'][target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); if(document.querySelector(".cookie-bar__app-banner") != null && document.querySelector(".cookie-bar__app-banner").style != null) { document.querySelector(".cookie-bar__app-banner").style.display='none'; } if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } //[EPP] Partner Bar 미노출 처리 if(document.querySelector(".partner-bar-wrap") != null && document.querySelector(".partner-bar-wrap").style != null) { document.querySelector(".partner-bar-wrap").style.display='none'; } if(window.sg && window.sg.common && window.sg.common.utils){ window.sg.common.utils.visibleScroll(); } } let timerId = setInterval(() => { if(isWebView){ hideHeaderFooterByWindowFlutterInappwebview(); } if(window.location.href.indexOf("samsung.com.cn") > -1){ //cn국가인 경우 //추가된 userAgent 판단 로직 var ua = navigator.userAgent; var ualower = ua.toLowerCase(); if(/micromessenger/.test(ualower)){ //userAgent include 'micromessenger' if(/miniprogram/i.test(ualower)){ // 위챗 미니앱 //return 'wxApp'; hideHeaderFooterByWindowFlutterInappwebview(); } }else if(/aliapp/i.test(ualower) && /miniprogram/i.test(ualower)){//userAgent include 'aliapp', 'miniprogram' //return 'aliApp';// 알리 미니앱 hideHeaderFooterByWindowFlutterInappwebview(); } } }, 10); setTimeout(() => { clearInterval(timerId); }, 20000); const setSessionStorage = () => { const isInAppWebViewSessionStorage = sessionStorage.getItem("isInAppWebViewSessionStorage"); if(!isInAppWebViewSessionStorage){ // readyCallback에서 세팅 (기존에 없는 경우만 세팅) sessionStorage.setItem("isInAppWebViewSessionStorage", "true"); } } //new ShopAppUtil let shopAppUtilInstance = new ShopAppUtil({ logger: true, readyCallback: setSessionStorage }); document.addEventListener("DOMContentLoaded", function () { if(shopAppUtilInstance.isWebView() && typeof $ !== "undefined"){ $(document).off("click", ".pd-offer__item a"); $(document).on("click", ".pd-offer__item a", function (e) { let href = $(this).attr("href"); if(href.indexOf("samsungmembers") > -1){ //samsungmembers e.preventDefault(); 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class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_Q6_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Z Fold6" data-mobile-alt="Galaxy Z Fold6" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_Q6_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Z Fold6" data-mobile-alt="Galaxy Z Fold6" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Z Fold6</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-z-flip6/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy z flip6" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_B6_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Z Flip6" data-mobile-alt="Galaxy Z Flip6" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_B6_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Z Flip6" data-mobile-alt="Galaxy Z Flip6" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Z Flip6</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-s24-ultra/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy s24 ultra" 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class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_E1E2_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy S24 | S24+" data-mobile-alt="Galaxy S24 | S24+" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_E1E2_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy S24 | S24+" data-mobile-alt="Galaxy S24 | S24+" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy S24 | S24+</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-s/galaxy-s24-fe-blue-256gb-sm-s721blbcxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:Galaxy S24 FE" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_R12_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy S24 FE" data-mobile-alt="Galaxy S24 FE" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_R12_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy S24 FE" data-mobile-alt="Galaxy S24 FE" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy S24 FE</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-a/galaxy-a55-5g-awesome-iceblue-128gb-sm-a556elbaxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy a55 5g" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/gnb/Galaxy_A55_GNB_ice-blue.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy A55 5G" data-mobile-alt="Galaxy A55 5G" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/gnb/Galaxy_A55_GNB_ice-blue.png?$168_136_PNG$" data-desktop-alt="Galaxy A55 5G" data-mobile-alt="Galaxy A55 5G" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy A55 5G</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/tablets/galaxy-tab-s/galaxy-tab-s10-ultra-gray-256gb-sm-x920nzaaxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy tab s10 series" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_TS10-Series_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Tab S10 Series" data-mobile-alt="Galaxy Tab S10 Series" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_TS10-Series_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Tab S10 Series" data-mobile-alt="Galaxy Tab S10 Series" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Tab S10 Series</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/watches/galaxy-watch/galaxy-watch-ultra-titanium-gray-lte-sm-l705fdaaxsp/" aria-label="Galaxy Watch Ultra: Open in a New Window" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature 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aria-label="Galaxy Buds3 Pro: Open in a New Window" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy buds3 pro" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem" target="_blank"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/HOME_Buds3Pro_GNB_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Buds3 Pro" data-mobile-alt="Galaxy Buds3 Pro" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/HOME_Buds3Pro_GNB_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Buds3 Pro" data-mobile-alt="Galaxy Buds3 Pro" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Buds3 Pro</p> </a> </li> </ul> <button class="nv00-gnb__featured-products-thumbnail-item--next"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> </div> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <button class="nv00-gnb__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av"> TV & AV <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </button> <div class="nv00-gnb__l1-menu-container left-side"> <p class="nv00-gnb__l1-menu-container-title">TV & AV</p> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:recommended" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended"> Recommended <svg class="icon" focusable="false" 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href="/sg/tvs/oled-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why samsung oled" role="menuitem"> Why Samsung OLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/8k-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why 8k tvs" role="menuitem"> Why 8K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-frame/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why the frame" role="menuitem"> Why The Frame </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:discover lifestyle tvs" role="menuitem"> Discover Lifestyle TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a 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an-la="tv and av:recommended:why micro led" role="menuitem"> Why Micro LED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/offer/upgrade/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:tv upgrade offer" role="menuitem"> TV Upgrade Offer <span class="badge-icon badge-icon--label badge-icon--bg-color-red">HOT</span> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tvs" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs"> TVs <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:discover tvs" role="menuitem"> Discover TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/tv-buying-guide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:tv buying guide" role="menuitem"> TV Buying Guide </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/help-me-choose/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:help choose my tv " role="menuitem"> Help Choose My TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/neo-qled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:neo qled" role="menuitem"> Neo QLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/qled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:qled" role="menuitem"> QLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/oled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:oled" role="menuitem"> OLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-frame/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the frame" role="menuitem"> The Frame </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-serif/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the serif" role="menuitem"> The Serif </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-sero/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the sero" role="menuitem"> The Sero </a> </li> <li class="nv00-gnb__l2-menu"> <a 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href="/sg/tv-accessories/all-tv-accessories/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:tv accessories" role="menuitem"> TV Accessories </a> </li> <li class="nv00-gnb__l2-menu mobile-only"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/help-me-choose/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:help choose your best tv" role="menuitem"> Help Choose Your Best TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:all tvs" role="menuitem"> All TVs </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tv by size" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size"> TV by Size <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/98-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:98”" role="menuitem"> 98” </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/85-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:85 inch tvs" role="menuitem"> 85" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/77-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:77”" role="menuitem"> 77” </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/75-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:75 inch tvs" role="menuitem"> 75" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/65-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:65 inch tvs" role="menuitem"> 65" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/55-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:55 inch tvs" role="menuitem"> 55" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/50-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:50 inch tvs" role="menuitem"> 50" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/43-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:43 inch tvs" role="menuitem"> 43" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/32-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:32 inch tvs" role="menuitem"> 32" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/tv-buying-guide/what-size-tv-should-i-get/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:what is the right tv size" role="menuitem"> What is the Right TV Size? </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:all tvs" role="menuitem"> All TVs </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tv by resolution" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution"> TV by Resolution <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/8k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:8k tvs" role="menuitem"> 8K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/uhd-4k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:4k tvs" role="menuitem"> 4K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/?full-hd+hd" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:full hd hd tvs" role="menuitem"> Full HD/HD TVs </a> </li> </ul> </div> <div 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class="nv00-gnb__l2-menu-link" href="/sg/monitors/gaming/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:computer monitors:odyssey gaming" role="menuitem"> Odyssey Gaming </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/monitors/high-resolution/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:computer monitors:viewfinity high resolution" role="menuitem"> ViewFinity High Resolution </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/monitors/smart-monitor/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:computer monitors:smart monitors" role="menuitem"> Smart Monitors <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/monitors/ultra-wide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" 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an-la="displays:computer monitors:all computer monitors" role="menuitem"> All Computer Monitors </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="displays:for business" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business"> For Business <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/smart-signage/" aria-label="Smart Signage: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:smart signage" role="menuitem" target="_blank"> Smart Signage <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/led-signage/" aria-label="LED Signage: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:led signage" role="menuitem" target="_blank"> LED Signage <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/commercial-tvs/" aria-label="Commercial TVs: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:commercial tvs" role="menuitem" target="_blank"> Commercial TVs <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/monitors/" aria-label="Business Monitors: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:business monitors" role="menuitem" target="_blank"> Business Monitors <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread mobile-only"> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <a class="nv00-gnb__l0-menu-link" href="/sg/accessories/" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="accessories" role="menuitem"> Accessories </a> </li> <li class="nv00-gnb__l0-menu"> <a class="nv00-gnb__l0-menu-link" href="/sg/smartthings/" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="smartthings" role="menuitem"> SmartThings </a> </li> </ul> <ul class="nv00-gnb__l0-menu-list right-menu" role="menubar"> <li class="nv00-gnb__l0-menu"> <button class="nv00-gnb__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support"> Support <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </button> <div class="nv00-gnb__l1-menu-container right-side"> <p class="nv00-gnb__l1-menu-container-title">Support</p> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:product help" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help"> Product Help <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:support home" role="menuitem"> Support Home </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/user-manuals-and-guide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:manual and software" role="menuitem"> Manual and Software </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/search/?searchvalue=mobile#support" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:search support" role="menuitem"> Search Support </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/shop-faq/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:shop faq" role="menuitem"> SHOP FAQ </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/welcome-to-samsung/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:essential onboarding guide" role="menuitem"> Essential Onboarding Guide </a> </li> </ul> </div>  <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:repairs and warranty" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty"> Repairs & Warranty <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/warranty/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:warranty information" role="menuitem"> Warranty Information </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/service-centre/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:service locator" role="menuitem"> Service Locator </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/mypage/myproducts/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:book track repair" role="menuitem"> Book/Track Repair </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/repair-cost/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:repair cost" role="menuitem"> Repair Cost </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/service-centre-wait-time/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:service centre waiting time" role="menuitem"> Service Centre Waiting Time </a> </li> </ul> </div>  <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:contact" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact"> Contact <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://samsung-livechat.sprinklr.com/seao/sg/index.html" aria-label="Live Chat: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:live chat" role="menuitem" target="_blank"> Live Chat <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://spr.ly/SingaporeWhatsapp" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:whatsapp chat" role="menuitem"> WhatsApp Chat </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/contact/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:call" role="menuitem"> Call </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://bit.ly/3pQRWnb" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:email " role="menuitem"> Email </a> </li> </ul> </div>  <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:additional info" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:additional info"> Additional Info <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/newsalert/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:additional info:news and alerts" role="menuitem"> News & Alerts </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://r1.community.samsung.com/t5/singapore/ct-p/sg" aria-label="Members & Community: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:additional info:members and community" role="menuitem" target="_blank"> Members & Community <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread mobile-only"> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <a class="nv00-gnb__l0-menu-link" href="/sg/business/" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="for business" role="menuitem"> For Business </a> </li> </ul> </div> <div class="nv00-gnb__utility-wrap"> <div class="nv00-gnb__utility search"> <button class="nv00-gnb__utility-btn gnb__search-btn-js" an-tr="nv00_gnb-my account-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="search" aria-haspopup="true" aria-expanded="false"> <span class="hidden">Search</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> <div class="nv00-gnb__utility cart"> <a class="nv00-gnb__utility-btn js-global-cart-btn js-has-carturl" data-cart-url="https://shop.samsung.com/sg/cart" href="https://shop.samsung.com/sg/cart" an-tr="nv00_gnb--cart-depth1" an-ca="navigation" an-ac="gnb" an-la="cart" role="button"> <span class="hidden">Cart</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cart-bold" href="#cart-bold"></use> </svg> <span class="cart-in-number gnb-cart-count" aria-live="polite" style="display:none;"><span class="hidden">Number of Products : </span></span> </a> </div> <div class="nv00-gnb__utility before-login"> <a class="nv00-gnb__utility-btn mobile-only loginBtn" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="login" aria-label="Manage Account" href="javascript:;" role="button"> <span class="hidden">Log-In/Sign-Up</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#user-bold" href="#user-bold"></use> </svg> </a> <ul class="nv00-gnb__utility-user-menu-list" role="menu"> <li class="nv00-gnb__utility-user-menu desktop-only"> <a class="nv00-gnb__utility-user-menu-link loginBtn" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="sign in sign up" aria-label="sign in sign up" href="javascript:;" data-linkinfo="https://account.samsung.com/accounts/v1/DCGLSG/signInGate" role="menuitem"> Log-In/Sign-Up </a> <p class="nv00-gnb__utility-user-menu-rewards"> <a href="/sg/why-samsung-account/" class="nv00-gnb__utility-user-menu-rewards-link" aria-label="Why Create a Samsung Account? Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Why Create a Samsung Account? <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </p> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="https://shop.samsung.com/sg/mypage/orders" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="orders" aria-label="orders" role="menuitem"> Orders </a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="/sg/mypage/myproducts/" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="product registration" aria-label="product registration" role="menuitem"> Product Registration<br /> </a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="/sg/members/" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="members" aria-label="members" role="menuitem"> Members </a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="/sg/rewards/" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="samsung rewards" aria-label="samsung rewards" role="menuitem"> Samsung Rewards </a> </li> </ul> </div> <div class="nv00-gnb__utility after-login"> <a class="nv00-gnb__utility-btn mobile-only js-account" href="javascript:;" role="button" aria-label="Manage Account"> <span class="hidden">Manage Account</span> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#user-bold" href="#user-bold"></use> </svg> </span> </a> <ul class="nv00-gnb__utility-user-menu-list" role="menu"> <li class="nv00-gnb__utility-user-menu user desktop-only"> <a class="nv00-gnb__utility-user-menu-link js-user-name" href="https://account.samsung.com/membership/contents/profile/profile-gate" role="menuitem" aria-label="Manage Account"> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#user-bold" href="#user-bold"></use> </svg> </span> <p class="user-name"></p> <p class="hidden">Manage Account</p> </a> <p class="nv00-gnb__utility-user-menu-rewards"> <a href="/sg/why-samsung-account/" class="nv00-gnb__utility-user-menu-rewards-link" aria-label="Why Create a Samsung Account? Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Why Create a Samsung Account? <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </p> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my page" target="_self" aria-label="my page" href="/sg/mypage/" role="menuitem">My Page</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="orders" target="_self" aria-label="orders" href="https://shop.samsung.com/sg/mypage/orders" role="menuitem">Orders</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="wishlist" target="_self" aria-label="wishlist" href="https://shop.samsung.com/sg/my-account/wishlist/" role="menuitem">Wishlist</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="product registration" target="_self" aria-label="product registration" href="/sg/mypage/myproducts/" role="menuitem">Product Registration<br /></a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my rewards" target="_self" aria-label="my rewards" href="/sg/mypage/rewards/" role="menuitem">My Rewards</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="members" target="_self" aria-label="members" href="/sg/members/" role="menuitem">Members</a> </li> <li class="nv00-gnb__utility-user-menu"> <a href="javascript:;" class="nv00-gnb__utility-user-menu-link logoutBtn" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="logout" aria-label="logout" role="menuitem">Log Out</a> </li> </ul> </div> <div class="nv00-gnb__utility hamburger"> <button class="nv00-gnb__utility-btn" an-tr="nv00_gnb-gnb-navigation2" an-ca="navigation" an-ac="gnb" an-la="gnb:open" aria-expanded="false" aria-haspopup="true"> <span class="hidden">Navigation</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#menu-bold" href="#menu-bold"></use> </svg> </button> </div> </div> <div class="nv00-gnb__inner-wrap-looping--end" tabindex="0"></div> </div> <div class="nv00-gnb__dim-wrap" aria-hidden="true"></div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="9z5ss85h4x"/> <input type="hidden" name="locale" id="locale" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.sg.json"/> <input type="hidden" name="state" id="signInState" value=""/> <input type="hidden" name="goBackURL" id="signInGoBackURL" value=""/> <input type="hidden" name="scope" id="scope" value=""/> </form>  <form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signOutGate"> <input type="hidden" name="client_id" value="9z5ss85h4x"/> <input type="hidden" name="state" id="signOutState" value=""/> <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.sg.json"/> </form>  <form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="SignupAP"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.sg.json"/> <input type="hidden" name="returnURL" id="joinReturnURL"/> <input type="hidden" name="goBackURL" id="joinGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> <input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.sg.json"/> </form>  <form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="FindEmail"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="findGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form>  <form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="ModifyUserInfo"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <form id="textForm" name="textForm"> <input type="hidden" name="productCountText" id="productCountText" value="Number of Products"/> </form> <input type="hidden" name="domain" id="domain" value="www.samsung.com"/> <input type="hidden" name="useLogin" id="useLogin" value="Y"/> <input type="hidden" name="useStore" id="useStore" value="Y"/> <input type="hidden" name="storeDomain" id="storeDomain" value="https://shop.samsung.com"/> <input type="hidden" name="hybrisApiJson" id="hybrisApiJson" value="Y"/> <input type="hidden" name="addToCartPostYn" id="addToCartPostYn" value="Y"/> <input type="hidden" name="useNewAddToCartApi" id="useNewAddToCartApi" value="Y"/> <input type="hidden" name="loginLinkURL" id="loginLinkURL" value="https://account.samsung.com/accounts/v1/DCGLSG/signInGate"/> <input type="hidden" name="logoutURL" id="logoutURL" value="https://account.samsung.com/accounts/v1/DCGLSG/signOutGate"/> <input type="hidden" name="updateProfileURL" id="updateProfileURL" value="/sg/my-account/profile"/> <input type="hidden" name="isLoginWithNoStore" id="isLoginWithNoStore"/> <input type="hidden" name="countryCode" id="countryCode" value="SG"/> <input type="hidden" name="languageCode" id="languageCode" value="en"/> <input type="hidden" name="loginAccountServiceId" id="loginAccountServiceId" value="9z5ss85h4x"/> <input type="hidden" name="emailActivationURL" id="emailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.sg.json"/> <input type="hidden" name="shopIntegrationFlag" id="shopIntegrationFlag" value="Hybris"/> <input type="hidden" name="tieredPriceUseYn" id="tieredPriceUseYn"/> <input type="hidden" name="mySamsungRewardsTierType" id="mySamsungRewardsTierType" value="global"/> <input type="hidden" name="newMyRewardCurrencyConv" id="newMyRewardCurrencyConv" value="0.002"/> <input type="hidden" name="gnbMyAccountUrl" id="gnbMyAccountUrl" value="/sg/my-account/profile"/> <input type="hidden" name="loginValidateYnForGPv2" id="loginValidateYnForGPv2" value=""/> <div class="nv00-gnb__layer-popup-wrap"> <div class="nv00-gnb__layer-popup-looping--start" tabindex="0"></div> <div class="layer-popup gnb-layer_popup-js" id="layerEmptyCart"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#info-regular" href="#info-regular"></use> </svg> <p class="layer-popup__desc information-text">Your cart is empty.</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--contained cta--black gnb-js-layer-close" an-tr="nv00_gnb-my account-cart popup-other_interaction" an-ca="other interaction" an-ac="cart is empty:OK" an-la="cart is empty:OK" aria-label="Accessibility Text" onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);"> OK </button> </div> <button class="layer-popup__close"> <span class="hidden">Layer Popup Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb-layer_popup-js" id="layerInsufficientStock"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#info-regular" href="#info-regular"></use> </svg> <p class="layer-popup__desc information-text">Sorry, there is insufficient stock for your cart.</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--contained cta--black gnb-js-layer-close" aria-label="Accessibility Text" onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);"> OK </button> </div> <button class="layer-popup__close"> <span class="hidden">Layer Popup Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb__remove-product gnb-layer_popup-js" id="layerRemoveProduct"> <p class="layer-popup__title">Remove a Product</p> <p class="layer-popup__desc">Without this product, applied coupon or promotion code cannot be redeemed.<br/>Are you sure to remove this product?</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--outlined cta--black" aria-label="Accessibility Text"> Move to wish list </button> <button class="cta cta--contained cta--black" aria-label="Accessibility Text"> Delete 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SAMSUNG.COM</button> <button class="cta cta--contained cta--black login-leave-btn" aria-label="Accessibility Text" onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);">Leave page</button> </div> <button class="layer-popup__close login-leave-btn" data-focus-id="shop-popover-close" data-tab-disable="true"> <span class="hidden">Close Privacy Policy</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb__popup-privacy gnb-layer_popup-js" id="layerPreference"> <p class="layer-popup__title">Check Preferences</p> <p class="layer-popup__desc">Help us to make recommendations for you by updating your product preferences.</p> <div class="layer-popup__cta-wrap"> <button id="preferenceCheckBtn" class="cta cta--outlined cta--black" aria-label="Accessibility Text">YES</button> <button id="privacyCloseBtn" class="cta cta--contained cta--black" aria-label="Accessibility Text" onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);">LATER</button> </div> <button class="layer-popup__close" data-focus-id="shop-popover-close" data-tab-disable="true"> <span class="hidden">Close Check Preferences</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="nv00-gnb__layer-popup-looping--end" tabindex="0"></div> </div> </nav>  <input type="hidden" name="sc_gnb_searchURL" id="sc_gnb_searchURL" value="/sg/aisearch"/> <input type="hidden" name="sc_gnb_placeholder" id="sc_gnb_placeholder" value="Galaxy Z Fold6"/> <input type="hidden" name="sc_gnb_aiSearchUseYn" id="sc_gnb_aiSearchUseYn" value="Y"/> <input type="hidden" name="eppFlag" id="eppFlag" value="N"/>  <section class="gnb-search" role="dialog" aria-modal="true" style="display: none;"> <div class="gnb-search__dimmed"></div> <div class="gnb-search__looping--start" tabindex="0"></div> <div class="gnb-search__contents"> <h2 class="text-title">What are you looking for?</h2> <div class="gnb-search__search-wrap"> <form action="javascript:;" class="gnb-search__form" role="search" autocomplete="off"> <fieldset> <legend>Search form</legend> <div class="gnb-search__input-wrap"> <button type="button" class="gnb-search__input-btn--close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <label class="hidden" for="gnb-search-keyword">Search Keyword</label> <input type="text" name="search" class="gnb-search__input" id="gnb-search-keyword" maxlength="64" an-tr="search layer--search bar-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:"/> <span class="gnb-search__placeholder">Galaxy Z Fold6</span>  <button type="button" class="gnb-search__input-btn--cancel" an-tr="search layer-my account-keyword delete-search" an-ca="search" an-ac="search layer" an-la="search bar:keyword delete"> <span class="hidden">Delete</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button type="submit" class="gnb-search__input-btn--search" an-tr="search layer-my account-submit-search" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:keyword"> <span class="hidden">Search</span> <svg class="icon" focusable="false"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> <button type="button" class="gnb-search__input-btn--scan-barcode"> <span class="hidden">Scan Barcode</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#barcode-regular" href="#barcode-regular"></use> </svg> </button> </div> </fieldset> </form> <div class="gnb-search__result-wrap gnb-search__result-wrap--hide" style="overflow: auto;"> <div class="gnb-search__no-suggestions gnb-search__no-suggestions--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">NO SUGGESTIONS</h3> </div> </div> <div class="gnb-search__related gnb-search__related--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">Suggested Searches</h3> </div> <ul class="gnb-search__result-list" role="list"> </ul> </div> <div class="gnb-search__popular-keyword gnb-search__popular-keyword--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">Popular Keyword</h3> </div> <ul class="gnb-search__result-list" role="list"> </ul> </div> <div class="gnb-search__history gnb-search__history--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">Search History</h3> <button class="gnb-search__btn--history-clear" an-tr="search layer-my account-clear all-search" an-ca="search" an-ac="search layer" an-la="search history:clear all"> Clear All </button> </div> <ul class="gnb-search__result-list" role="list"> </ul> </div> </div> </div>  <div class="gnb-search__chip-wrap" role="list"> <h3 class="hidden">recommended search</h3> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:galaxy z fold6">Galaxy Z Fold6</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:galaxy z flip6">Galaxy Z Flip6</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:qled 8k">QLED 8K</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:oled tv">OLED TV</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:quickdrive">QuickDrive</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:smarttag2">SmartTag2</a> </div> </div> <button class="gnb-search__btn--close" an-tr="search layer-my account-close-search" an-ca="search" an-ac="search layer" an-la="close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use> </svg> </button> </div> <div class="gnb-search__looping--end" tabindex="0"></div> </section>  <div id="content" role="main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="pd-g-floating-nav aem-GridColumn aem-GridColumn--default--12"> <section class="floating-navigation floating-navigation--mobile-scroll floating-navigation--no-cta floating-navigation--theme-white floating-navigation--no-utility floating-navigation--width-1440 floating-navigation--bg-1440 floating-navigation--no-featured"> <div class="floating-navigation__wrap"> <div class="floating-navigation__inner"> <div class="floating-navigation__header"> <h2 class="floating-navigation__headline"> <strong class="floating-navigation__headline-text"> <em>My Page</em> <svg class="icon" focusable="false"><use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#close-up-bold"></use></svg> </strong> </h2> </div> <div class="floating-navigation__menu-wrap"> <div class="floating-navigation__menu swiper-container menu-action-color--black"> <button class="floating-navigation__menu--previous"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#previous-regular" href="#previous-regular"></use> </svg> </button> <ul class="floating-navigation__menu-list swiper-wrapper" role="menubar"> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="/sg/mypage/" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my page home">My Page Home </a> </li> <li class="floating-navigation__menu-item active swiper-slide" role="presentation"> <a href="/sg/mypage/myproducts/" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my products" aria-current="page">My Products </a> </li> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="/sg/mypage/rewards/" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my rewards">My Rewards </a> </li> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="https://shop.samsung.com/sg/mypage/orders" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my orders">My Orders </a> </li> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="https://shop.samsung.com/sg/mypage/wishlist" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:wishlist">Wishlist </a> </li> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="https://shop.samsung.com/sg/mypage/vouchers" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my vouchers">My Vouchers </a> </li> <li class="floating-navigation__menu-item swiper-slide" role="presentation"> <a href="/sg/mypage/myrepair/" role="menuitem" an-tr="nv04_floating navigation-my account-cta-link" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:my repair">My Repair </a> </li> </ul> <button class="floating-navigation__menu--next"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> </div> </div> </div> </div> </section> </div> </div> </div> <div class="my-g-po-banner aem-GridColumn aem-GridColumn--default--12"> </div> <div class="my-g-my-product-list-full-ux aem-GridColumn aem-GridColumn--default--12"><input type="hidden" id="priceCurrency" value="SGD"/><input type="hidden" id="priceDisplayYn" value="Y"/><input type="hidden" id="mySamsungWarrantyUseYn" value="Y"/> <input type="hidden" class="ukRepairInitUrl" id="ukRepairInitUrl" value="https://samsung-support.cheil.london/sg/repair-booking/repair-init.php"/> <input type="hidden" class="currentDate" id="currentDate" value="2024-11-23T22:38:26Z+0900"/> <input type="hidden" naem="repairDeepLinkUrl" id="repairDeepLinkUrl" value="https://www.samsung.com/sg/support/your-service/main"/> <input type="hidden" class="selectedModelCd" id="selectedModelCd"/> <input type="hidden" class="selectedSn" id="selectedSn"/> <div class="myd17-my-product-list-full__wrapper loading">  <div class="myd17-my-product-list-full skeleton"> <div class="myd17-my-product-list-full__headline"> <h2 class="myd17-my-product-list-full__headline-title">Registered products</h2> </div> <div class="myd17-my-product-list-full__contents"> <div class="myd17-my-product-list-full__item"></div> <div class="myd17-my-product-list-full__item"></div> <div class="myd17-my-product-list-full__item"></div> </div> </div>   <div class="myd17-my-product-list-full" id="component-id" data-comp-name="myProductListFull" data-auto-init="false"> <div class="myd17-my-product-list-full__headline js-myd17-registered" style="display:none;"> <h2 class="myd17-my-product-list-full__headline-title">Registered products</h2> </div> <div class="myd17-my-product-list-full__contents js-myd17-registered" role="list" style="display:none;"> </div> <div class="myd17-my-product-list-full__product-registration"> <h2 class="myd17-my-product-list-full__product-registration-title">Product Registration</h2> <p class="myd17-my-product-list-full__product-registration-description">Discover all the perks and benefits of registering your product.</p> <div class="myd17-my-product-list-full__product-registration-cta"> <button class="cta cta--contained cta--black js-btn-open-register" an-tr="my samsung register your product-my account-register-account" an-ca="account" an-ac="my product" an-la="register now"> Register </button> </div> </div> <div class="myd17-my-product-list-full__headline js-myd17-unregistered" style="display:none;"> <h2 class="myd17-my-product-list-full__headline-title">Unregistered products</h2> </div> <div class="myd17-my-product-list-full__contents js-myd17-unregistered" role="list" style="display:none;"> </div> <div class="myd17-my-product-list-full__benefits" style="display:none;"> <h2 class="myd17-my-product-list-full__benefits-title">Why should I register my products?</h2> <ul class="myd17-my-product-list-full__benefits-list" role="list"> <li class="myd17-my-product-list-full__benefits-item" role="listitem"> <span class="myd17-my-product-list-full__benefits-item-svg"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#repair-support-regular" href="#repair-support-regular"></use> </svg> </span> <strong class="myd17-my-product-list-full__benefits-item-title">Repair Support</strong> </li> <li class="myd17-my-product-list-full__benefits-item" role="listitem"> <span class="myd17-my-product-list-full__benefits-item-svg"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#manual-book-regular" href="#manual-book-regular"></use> </svg> </span> <strong class="myd17-my-product-list-full__benefits-item-title">User Manuals and Product Tips</strong> </li> <li class="myd17-my-product-list-full__benefits-item" role="listitem"> <span class="myd17-my-product-list-full__benefits-item-svg"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#warranty-regular" href="#warranty-regular"></use> </svg> </span> <strong class="myd17-my-product-list-full__benefits-item-title">Check your warranty</strong> </li> <li class="myd17-my-product-list-full__benefits-item" role="listitem"> <span class="myd17-my-product-list-full__benefits-item-svg"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#bundle-regular" href="#bundle-regular"></use> </svg> </span> <strong class="myd17-my-product-list-full__benefits-item-title">Recommended products just for you</strong> </li> </ul> </div> </div> </div></div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="my-g-crp-banner aem-GridColumn aem-GridColumn--default--12"> <input type="hidden" name="myd24_isEditMode" id="myd24_isEditMode" value="N"/> <div class="myd24-crp-banner" style="display:none;"> <div class="myd24-crp-banner__contents text--white text--desktop-middle-center text--mobile-bottom-center"> <h2 class="myd24-crp-banner__headline text--small">Upgrade to the most epic<br />Galaxy today</h2> <div class="myd24-crp-banner__cta"> <button class="cta cta--contained cta--white" an-tr="myd24_personalized offering banner-my account-cta-content click" an-ca="content click" an-ac="feature" an-la="cs chat:upgrade to the most epic galaxy today:talk to us"> Talk to us </button> </div> </div> <div class="myd24-crp-banner__background-image"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/mypage/myproduct/mypage2.0_banner_personalizedoffering_1440x304.png?$144_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/mypage/myproduct/mypage2.0_banner_personalizedoffering_720x1040.png?$LazyLoad_Home_PNG$" data-desktop-alt="A Galaxy S23, located on the right side of the black background, has a pencil placed in front of it and with a leaf visible behind it is being illuminated from above" data-mobile-alt="A Galaxy S23, located on the right side of the black background, has a pencil placed in front of it and with a leaf visible behind it is being illuminated from above" role="img" data-comp-name="image"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/mypage/myproduct/mypage2.0_banner_personalizedoffering_1440x304.png?$1440_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/mypage/myproduct/mypage2.0_banner_personalizedoffering_720x1040.png?$FB_TYPE_B_PNG$" data-desktop-alt="A Galaxy S23, located on the right side of the black background, has a pencil placed in front of it and with a leaf visible behind it is being illuminated from above" data-mobile-alt="A Galaxy S23, located on the right side of the black background, has a pencil placed in front of it and with a leaf visible behind it is being illuminated from above" role="img" data-comp-name="image"/> </div> </div> </div> <div class="myd24-crp-banner myd24-crp-banner-getsupport" style="display:none;"> <div class="myd24-crp-banner__contents text--white text--desktop-middle-center text--mobile-bottom-center"> <h2 class="myd24-crp-banner__headline text--small">Switch out your #{product} & join the epic Galaxy today</h2> <div class="myd24-crp-banner__cta"> <button class="cta cta--contained cta--white" an-tr="myd24_personalized offering banner-my account-cta-content click" an-ca="content click" an-ac="feature" an-la="cs chat:switch out your device name and join the epic galaxy today:talk to us"> Talk to us </button> </div> </div> <div class="myd24-crp-banner__background-image"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/mypage/myproduct/mypage2.0_banner_personalizedoffering_1440x304.png?$144_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/mypage/myproduct/mypage2.0_banner_personalizedoffering_720x1040.png?$LazyLoad_Home_PNG$" alt="A Galaxy S23, located on the right side of the black background, has a pencil placed in front of it and with a leaf visible behind it is being illuminated from above" role="img" data-comp-name="image"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/mypage/myproduct/mypage2.0_banner_personalizedoffering_1440x304.png?$1440_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/mypage/myproduct/mypage2.0_banner_personalizedoffering_720x1040.png?$FB_TYPE_B_PNG$" alt="A Galaxy S23, located on the right side of the black background, has a pencil placed in front of it and with a leaf visible behind it is being illuminated from above" role="img" data-comp-name="image"/> </div> </div> </div> </div> <div class="nv-g-breadcrumb aem-GridColumn aem-GridColumn--default--12"> <nav class="breadcrumb" aria-label="Breadcrumb"> <div class="breadcrumb__inner"> <ul class="breadcrumb__path"> <li> <a aria-label="Home" an-tr="nv03_breadcrumb-my account-text-breadcrumb" an-ca="navigation" an-ac="breadcrumb" an-la="breadcrumb:home" href="/sg/"> <span class="breadcrumb__text-desktop">Home</span> <span class="breadcrumb__text-mobile">Home</span> </a> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#next-bold" href="#next-bold"></use></svg> </li> <li> <a an-tr="nv03_breadcrumb-my account-text-breadcrumb" an-ca="navigation" an-ac="breadcrumb" an-la="breadcrumb:my page" href="/sg/mypage/"> <span class="breadcrumb__text-desktop">My Page</span> <span class="breadcrumb__text-mobile">My Page</span> </a> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#next-bold" href="#next-bold"></use></svg> </li> <li> <strong class="breadcrumb__text-desktop" aria-current="page">My Products</strong> <strong class="breadcrumb__text-mobile" aria-current="page">My Products</strong> </li> </ul> </div> <script type="application/ld+json" data-type="seo" data-object-type="BreadcrumbList" data-id="386d7e68-7ea5-4af4-aae5-6775b4b924d7">{"@context":"http://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","name":"Home","item":"https://www.samsung.com/sg/","position":1},{"@type":"ListItem","name":"My Page","item":"https://www.samsung.com/sg/mypage/","position":2},{"@type":"ListItem","name":"My Products","item":"","position":3}]}</script> </nav></div> </div> </div> </div> </div> </div> <div id="component-area" style="display:none;"> <div class="cs-support"> <input type="hidden" naem="ysCompanyCode" id="ysCompanyCode" value="C540"/> <input type="hidden" naem="ysLandingUrl" id="ysLandingUrl" value="https://www.samsung.com/sg/support/your-service/main"/> <input type="hidden" naem="ysIpaasApiPrefixPath" id="ysIpaasApiPrefixPath" value="ys_ap"/> <input type="hidden" naem="ysFlpeValidation" id="ysFlpeValidation" value="cedc6238tqcf1t4f0vl7g50mc70d6a5a"/> <input type="hidden" id="ysCountryCode" value="SG"/> <input type="hidden" id="ysCountryCode_origin" value="SG"/> <div class="step-ui-wrap" data-comp-name="stepUI"> <div class="step-ui__goto-cta"> <button class="cta cta--underline cta--black cta--icon cta--icon-leading" an-tr="common_go to my products-my account-go to my products-account" an-ca="account" an-ac="my product" an-la="cs support:go to my products"> Go to My Products <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#previous-bold" href="#previous-bold"></use> </svg> </button> </div> <div class="step-ui" role="list"> <div class="step-ui__item-box on" role="listitem"> <button type="button" class="step-ui__item " disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">Troubleshoot the issue</span> </span> </button> </div> <span class="step-ui__item--line"></span> <div class="step-ui__item-box" role="listitem"> <button type="button" class="step-ui__item" disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">Select support option</span> </span> </button> </div> <span class="step-ui__item--line"></span> <div class="step-ui__item-box" role="listitem"> <button type="button" class="step-ui__item" disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">Enter booking details</span> </span> </button> </div> <span class="step-ui__item--line"></span> <div class="step-ui__item-box" role="listitem"> <button type="button" class="step-ui__item" disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">Confirmation</span> </span> </button> </div> </div> </div> <div class="step-ui__dummy"></div> <div class="cs-support__contents" id="repair-support-content"> <div class="troubleshoot-the-issue" id="troubleshoot-the-issue" data-comp-name="troubleshootTheIssue" style="display:none;"></div> <div class="troubleshoot-the-issue-symptom-contents" id="troubleshoot-the-issue-symptom-contents" style="display:none;"> <div class="troubleshoot-the-issue-symptom-contents__headline"> <h3 class="troubleshoot-the-issue-symptom-contents__headline--title">Troubleshoot the issue</h3> </div> <div class="troubleshoot-the-issue-symptom-contents__faq-view"> <div style="text-align:center;"></div> </div> </div> <div class="post-code" id="enter-post-code" data-comp-name="postCode" style="display:none;"> <h2 class="post-code__head-title">Enter post code</h2> <div class="post-code__head-description">Please enter your postcode for your current location.</div> <div class="post-code__form"> <p class="post-code__form-required-info">Fields marked with an asterisk * are required.</p> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="post-code">postcode <span class="required-text">*<span class="hidden">required</span></span> </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="post-code" type="text" value="" autocomplete="postal-code" aria-describedby="aria-desc-error-post-code" inputmode="numeric" maxlength="5"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error" id="aria-desc-error-post-code">Please enter a postcode</p> </div> </div> </div> <div class="select-repair-option" id="select-repair-option" style="display:none;"> <div class="select-repair-option__headline"> <h2 class="select-repair-option__headline-title">Select support option</h2> </div> <div class="select-repair-option__container"> <div class="select-repair-option__list-wrap"> <h3 class="select-repair-option__list-title">Contact Support</h3> <div class="scrollbar" data-comp-name="scrollbar" id="contactSupportContent"> <ul class="select-repair-option__list scrollbar__contents" role="list"> <li class="select-repair-option__list-item" role="listitem" data-dp-type="EMAIL_SUPPORT_CHECK" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-email" href="#retention-email"></use> </svg> <strong class="select-repair-option__list-item-title">eMail</strong> <p class="select-repair-option__list-item-text">Need help with our products? Just fill out the form and we’ll get back to you as soon as possible.</p> <button class="cta cta--contained cta--black" role="link" aria-label="Select. eMail" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:email:select"> Select </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="SR_CHECK" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-callback-request" href="#retention-callback-request"></use> </svg> <strong class="select-repair-option__list-item-title">Callback Request</strong> <p class="select-repair-option__list-item-text"> </p> <button class="cta cta--contained cta--black" aria-label="Select. Callback Request" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:callback request:select"> Select </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="appInquiry" data-display-type="SITE"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-app-inquiry" href="#retention-app-inquiry"></use> </svg> <strong class="select-repair-option__list-item-title">App inquiry</strong> <p class="select-repair-option__list-item-text"> </p> <button class="cta cta--contained cta--black" aria-label="Select. App inquiry" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:app inquiry:select"> Select </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="liveChat" data-display-type="SITE"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-live-chat" href="#retention-live-chat"></use> </svg> <strong class="select-repair-option__list-item-title">Live Chat</strong> <p class="select-repair-option__list-item-text"> </p> <button class="cta cta--contained cta--black" aria-label="Select. Live Chat" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:live chat:select"> Select </button> </li> </ul> </div> <div class="select-repair-option__no-option" id="contactSupportMessage" style="display:none;"> Sorry to inform you that there are no options available for 'Contact' support in the given location. </div> </div> <div class="select-repair-option__list-wrap"> <h3 class="select-repair-option__list-title">Repair Support</h3> <div class="scrollbar" data-comp-name="scrollbar" id="repairSupportContent" style="display:none;"> <ul class="select-repair-option__list scrollbar__contents" role="list"> <li class="select-repair-option__list-item" role="listitem" data-dp-type="CI_CHECK" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-book-an-appointment" href="#retention-book-an-appointment"></use> </svg> <strong class="select-repair-option__list-item-title">Book an Appointment</strong> <p class="select-repair-option__list-item-text">Make an appointment at your nearest Samsung service centre to repair your product.</p> <button class="cta cta--contained cta--black" aria-label="Select. Book an Appointment" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:book an appointment:select"> Select </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_PS" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-mail-in" href="#retention-mail-in"></use> </svg> <strong class="select-repair-option__list-item-title">Smart Repair Service</strong> <p class="select-repair-option__list-item-text">Do you prefer that we collect your device at your home or leave it at a point of convenience? <br /> <br /> Smart Repair allows you to get your Galaxy device back as new quickly and easily.</p> <button class="cta cta--contained cta--black" role="link" aria-label="Select. Smart Repair Service" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:mail in:select"> Select </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_CI" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-carry-in-with-payment" href="#retention-carry-in-with-payment"></use> </svg> <strong class="select-repair-option__list-item-title">Bring it in</strong> <p class="select-repair-option__list-item-text">Visit a Samsung Authorized Service Centre for quick and easy repair for your device.<br />* Some locations may offer the option to schedule an appointment</p> <button class="cta cta--contained cta--black" role="link" aria-label="Select. Bring it in" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:carry in with payment:select"> Select </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_D2D" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-door-to-door-repair-pickup" href="#retention-door-to-door-repair-pickup"></use> </svg> <strong class="select-repair-option__list-item-title">Door to Door Service</strong> <p class="select-repair-option__list-item-text">Only for selected models with Display Issues</p> <button class="cta cta--contained cta--black" role="link" aria-label="Select. Door to Door Service" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:door to door repair pickup:select"> Select </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_IH" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-technical-service-visit" href="#retention-technical-service-visit"></use> </svg> <strong class="select-repair-option__list-item-title">Visit Service</strong> <p class="select-repair-option__list-item-text">We would like to provide you with Visit Service for TVs, Refrigerators, and Washing Machines. <br />Samsung Engineers will contact you the next day of repair request for confirming visit date.</p> <button class="cta cta--contained cta--black" role="link" aria-label="Select. Visit Service" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:technical service visit:select"> Select </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_VAN" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-express-repair-bus-service" href="#retention-express-repair-bus-service"></use> </svg> <strong class="select-repair-option__list-item-title">Van Service</strong> <p class="select-repair-option__list-item-text">repair mobile devices in Samsung Van</p> <button class="cta cta--contained cta--black" role="link" aria-label="Select. Van Service" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:express repair bus service:select"> Select </button> </li> <li class="select-repair-option__list-item" role="listitem" data-dp-type="DP_LOCK" data-display-type="API"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-box-in-service" href="#retention-box-in-service"></use> </svg> <strong class="select-repair-option__list-item-title">Smart Locker Service</strong> <p class="select-repair-option__list-item-text">Store repair mobile devices in Samsung box</p> <button class="cta cta--contained cta--black" role="link" aria-label="Select. Smart Locker Service" an-tr="select support option-my account-search cta-account" an-ca="account" an-ac="my product" an-la="cs support:select support option:box in service:select"> Select </button> </li> </ul> </div> <div class="select-repair-option__no-option" id="repairSupportMessage"> Call 1800-7267864 to book an appointment. </div> </div> </div> <p class="select-repair-option__description">Sorry, some services are currently unavailable as your request is being processed. They will be reactivated once the process is complete.</p> </div> <div class="callback-request" id="callback-request" data-comp-name="base" style="display:none;"> <h2 class="callback-request__head-title">Callback request</h2> <div class="callback-request__head-description">Please enter your contact details and a samsung expert will reach out to you via e-mail in the next 24-48 hours</div> <div class="callback-request__wrap"> <p class="callback-request__required-info">Fields marked with an asterisk * are required.</p> <fieldset class="callback-request__wrap-form"> <legend>Customer Details</legend> <div class="callback-request__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="first-name">First Name </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="first-name" type="text" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="callback-request__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="last-name">Last Name </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="last-name" type="text" value="" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="callback-request__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="contact-number">Contact Number <span class="required">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="2"> <input class="text-field-v2__input js-callback-request-required" id="contact-number" type="tel" value="" autocomplete="tel" aria-describedby="aria-desc-error-2" maxlength="18"/> <button class="text-field-v2__input-icon delete js-callback-request-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error error js-callback-request-contactnumber-error-txt" id="aria-desc-error-2" aria-hidden="true">Please enter a valid Contact Number.</p> </div> </div> <div class="callback-request__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email">Email </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email" type="text" value="" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="callback-request__wrap-form-item callback-request__wrap-form-item--full-width"> <div class="text-field-v2 multi-line" data-comp-name="textFieldv2" data-multi-line-hint data-text-length> <label class="text-field-v2__hint" for="message">Describe the issue you are experiencing </label> <div class="text-field-v2__input-wrap"> <textarea class="text-field-v2__input-multi-line js-callback-request-detail" id="message" maxlength="1000" autocomplete="on" aria-describedby="aria-desc-max-length-assist-4"></textarea> </div> <div class="text-field-v2__text-wrap"> <p class="text-field-v2__text text-length" id="aria-desc-max-length-assist-4" aria-hidden="true"></p> <p class="text-field-v2__text error" id="aria-desc-error-7" aria-hidden="true">Please enter a valid value without spaces.</p> </div> </div> </div> </fieldset> </div> </div> <div class="register-purchase-receipt" id="register-purchase-receipt" data-comp-name="base" style="display:none;"> <h2 class="register-purchase-receipt__head-title">Register purchase receipt</h2> <div class="register-purchase-receipt__head-description">For accurate warranty period, please submit a warranty dispute for review.</div> <div class="register-purchase-receipt__wrap"> <div class="register-purchase-receipt__wrap-product"> </div> <div class="register-purchase-receipt__wrap-detail"> <div class="register-purchase-receipt__wrap-form"> <div class="file-upload no-title" data-comp-name="fileUpload"> <div class="file-upload__input-wrap"> <label class="file-upload__hint" for="add-file-input">Purchase Receipt</label> <span class="file-upload__input__value" aria-hidden="true"> <span class="file-upload__name"></span> <span class="file-upload__format"></span> </span> <input type="file" class="file-upload__input" id="add-file-input" accept="image/png,image/jpeg,application/pdf" aria-describedby="receipt-file-input-assist-text"/> <div class="file-upload__input__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-attachment" href="#retention-attachment"></use> </svg> </div> </div> <p class="file-upload__text__assistive" aria-hidden="true" id="receipt-file-input-assist-text">Please upload a copy of your purchase receipt (tax invoice) in PDF or image format (only .jpg and .png are accepted). Maximum file size allowed is 5MB.</p> <p class="file-upload__text__error" aria-hidden="true" id="receipt-file-input-error-text">Please check the Receipt File.</p> </div> </div> <div class="register-purchase-receipt__wrap-form"> <div class="datetime-picker" data-comp-name="dateTimePicker" data-type="date" data-max-date="today"> <div class="datetime-picker__input-wrap"> <label class="datetime-picker__input__label" for="date-purchase-input">Date of Purchase</label> <input class="datetime-picker__input" id="date-purchase-input"/> <div class="datetime-picker__input__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#calendar-reverse-bold" href="#calendar-reverse-bold"></use> </svg> </div> </div> <p class="datetime-picker__text__error" aria-hidden="true" id="receipt-date-input-error-text">Please select a purchase date</p> </div> </div> <p class="register-purchase-receipt__wrap-form-info">This is not a mandatory step. You can skip this step if you don’t have a receipt and proceed on to the next step.</p> </div> </div> </div> <script type="text/javascript"> function loadMap(data){}; </script> <script src="//maps.googleapis.com/maps/api/js?region=kr&client=gme-samsungsds&callback=loadMap"></script> <div class="book-an-appointment" id="book-an-appointment" data-comp-name="bookAnAppointment" data-auto-init="false" data-latitude="1.266667" data-longitude="103.849998" style="display:none;"> <h2 class="book-an-appointment__head-title">Book an Appointment</h2> <div class="book-an-appointment__head-description">Make an appointment at your nearest Samsung service centre to repair your product.</div> <div class="book-an-appointment__wrap"> <div class="book-an-appointment__wrap-select-date"> <div class="datetime-picker" data-comp-name="dateTimePicker" data-type="date" data-min-date="today" data-auto-init="false"> <div class="datetime-picker__input-wrap"> <label class="datetime-picker__input__label" for="date-input">Select a date</label> <input class="datetime-picker__input" id="date-input"/> <div class="datetime-picker__input__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#calendar-reverse-bold" href="#calendar-reverse-bold"></use> </svg> </div> </div> <p class="datetime-picker__text__error" aria-hidden="true" id="appointment-date-input-error-text">Please select a date</p> </div> </div> <div class="book-an-appointment__wrap-result-box"> <div class="book-an-appointment__wrap-result-before">Select an available date and enter your location to receive product services.</div> <div class="book-an-appointment__wrap-result-no-result" aria-live="polite" style="display:none;"></div> <div class="book-an-appointment__wrap-result-inner" style="display:none;"> <p class="book-an-appointment__wrap-result-text" aria-live="polite"></p> <div class="book-an-appointment__wrap-result-list scrollbar" data-comp-name="scrollbar" data-auto-resize data-auto-init="false"> <ul class="book-an-appointment__wrap-result-list-box scrollbar__contents" role="list"> </ul> </div> </div> <div class="book-an-appointment__wrap-map"> <div class="book-an-appointment__wrap-map-inner" id="book_an_appointment_map_canvas"></div> <div id="book_an_appointment_map_tooltip" style="display:none;"></div> </div> </div> </div> </div> <div class="app-inquiry" id="app-inquiry" data-comp-name="base" style="display:none;"> <h2 class="app-inquiry__head-title">Contact us</h2> <div class="app-inquiry__head-description">Please provide us with your details and we will get back to you.</div> <div class="app-inquiry__wrap"> <p class="app-inquiry__required-info">Fields marked with an asterisk * are required.</p> <fieldset class="app-inquiry__wrap-form"> <legend>Inquiry Details</legend> <div class="app-inquiry__wrap-form-item"> <div class="menu menu--text-field" data-comp-name="menu" data-fidx="0"> <select class="menu__select js-app-inquiry-service js-app-inquiry-required-select" aria-labelledby="hint-label-id" tabindex="-1"> </select> <p id="hint-label-id" class="menu--text-field__hint">Service <span class="required">*<span class="hidden">Required</span></span> </p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="hint-label-id text-label-id" type="button"> <span id="text-label-id" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <p class="menu--text-field__error" id="aria-desc-menu-error-0" aria-hidden="true">Please select service option</p> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="return-email">Return Email <span class="required">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="0"> <input class="text-field-v2__input js-app-inquiry-required" id="return-email" type="text" value="" autocomplete="off" aria-describedby="aria-desc-error-1"/> <button class="text-field-v2__input-icon delete js-app-inquiry-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error js-app-inquiry-email-error-txt" id="aria-desc-error-1" aria-hidden="true">Please enter your Email</p> </div> <div class="checkbox-v2"> <input class="checkbox-v2__input" type="checkbox" name="checkbox" id="other-email-check"/> <label class="checkbox-v2__label" for="other-email-check"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">Please select a check box to receive an answer by other email</span> </label> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="serial-no">Serial No </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-no" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="imei">IMEI </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="imei" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="device">Device </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="device" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="app-inquiry__wrap-form-item"> <fieldset class="radio-wrap js-app-inquiry-inqtype"> <legend class="radio-wrap-title">Inquiry Type <span class="required">*<span class="hidden">Required</span></span> </legend> <div class="radio-wrap-list"> <div class="radio-wrap-list-item"> <div class="radio-v2"> <input class="hidden" type="radio" name="radio" id="radio-1" value="INQ01" checked/> <label class="radio-v2__label" for="radio-1"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">General Inquiry</span> </label> </div> </div> <div class="radio-wrap-list-item"> <div class="radio-v2"> <input class="hidden" type="radio" name="radio" id="radio-2" value="INQ02"/> <label class="radio-v2__label" for="radio-2"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">Error</span> </label> </div> </div> <div class="radio-wrap-list-item"> <div class="radio-v2"> <input class="hidden" type="radio" name="radio" id="radio-3" value="INQ03"/> <label class="radio-v2__label" for="radio-3"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">Suggestion</span> </label> </div> </div> </div> </fieldset> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="subject">Subject <span class="required">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="4"> <input class="text-field-v2__input js-app-inquiry-required" id="subject" type="text" value="" autocomplete="on" aria-describedby="aria-desc-error-6"/> <button class="text-field-v2__input-icon delete js-app-inquiry-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error" id="aria-desc-error-6" aria-hidden="true">Please enter Subject</p> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="text-field-v2 multi-line" data-comp-name="textFieldv2" data-text-length> <label class="text-field-v2__hint" for="detail">Detail <span class="required">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="5"> <textarea class="text-field-v2__input-multi-line js-app-inquiry-required" id="detail" maxlength="2000" autocomplete="on" aria-describedby="aria-desc-error-7"></textarea> </div> <div class="text-field-v2__text-wrap"> <p class="text-field-v2__text text-length" id="aria-desc-max-length-assist-7" aria-hidden="true"></p> <p class="text-field-v2__text error" id="aria-desc-error-7" aria-hidden="true">Please enter Detail</p> </div> </div> </div> <div class="app-inquiry__wrap-form-item"> <div class="file-upload " data-comp-name="fileUpload"> <div class="file-upload__input-wrap"> <label class="file-upload__hint" for="attachment">Attachment</label> <span class="file-upload__input__value" aria-hidden="true"> <span class="file-upload__name"></span> <span class="file-upload__format"></span> </span> <input type="file" class="file-upload__input" id="attachment" accept="image/png,image/jpeg"/> <div class="file-upload__input__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-attachment" href="#retention-attachment"></use> </svg> </div> </div> </div> </div> </fieldset> </div> </div> <div class="email-support" id="email-support" data-comp-name="emailSupport" data-auto-init="false" style="display:none;"> <h2 class="email-support__head-title">Email Support</h2> <div class="email-support__wrap"> <p class="email-support__required-info">Fields marked with an asterisk * are required.</p> <form action="" role="form"> <h3 class="email-support__form-title">Your Information</h3> <fieldset class="email-support__wrap-form"> <legend>Your Information</legend> <div class="email-support__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-first-name">First Name </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-first-name" type="text" value="" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2 readonly active" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-last-name">Last Name </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-last-name" type="text" value="" autocomplete="off" readonly/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="return-email">Return Email <span class="required">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="2"> <input class="text-field-v2__input js-email-support-required" id="return-email" type="text" value="" autocomplete="email" aria-describedby="aria-desc-error-1"/> <button class="text-field-v2__input-icon delete js-email-support-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error js-email-support-email-error-txt" id="aria-desc-error-1" aria-hidden="true">Please enter your Email</p> </div> <div class="checkbox-v2"> <input class="checkbox-v2__input" type="checkbox" name="checkbox" id="email-support-other-email-check"/> <label class="checkbox-v2__label" for="email-support-other-email-check"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">Please select a check box to receive an answer by other email</span> </label> </div> </div> <div class="email-support__wrap-form-item field-space"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="contact-number">Contact Number </label> <div class="text-field-v2__input-wrap" data-fidx="3"> <input class="text-field-v2__input" id="contact-number" type="tel" value="" autocomplete="tel" maxlength="18"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error js-email-support-contactnumber-error-txt" id="aria-desc-error-3" aria-hidden="true">Please enter a valid Contact Number.</p> </div> </div> </fieldset> <h3 class="email-support__form-title">Product Information</h3> <fieldset class="email-support__wrap-form"> <legend>Product Information</legend> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-device">Device </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-device" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-serial-no">Serial No </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-serial-no" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-imei">IMEI </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="email-support-imei" type="text" value="" autocomplete="off"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> </div> </div> <div class="email-support__wrap-form-item"> <div class="text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="email-support-subject">Subject <span class="required">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="7"> <input class="text-field-v2__input js-email-support-required" id="email-support-subject" type="text" value="" autocomplete="on" aria-describedby="aria-desc-error-3"/> <button class="text-field-v2__input-icon delete js-email-support-required-delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> </div> <p class="text-field-v2__text error" id="aria-desc-error-3" aria-hidden="true">Please enter Subject</p> </div> </div> <div class="email-support__wrap-form-item field-space"> <div class="text-field-v2 multi-line" data-comp-name="textFieldv2" data-text-length> <label class="text-field-v2__hint" for="email-support-detail">Detail <span class="required">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap" data-fidx="8"> <textarea class="text-field-v2__input-multi-line js-email-support-required" id="email-support-detail" maxlength="2000" autocomplete="on" aria-describedby="aria-desc-error-4"></textarea> </div> <div class="text-field-v2__text-wrap"> <p class="text-field-v2__text text-length" id="aria-desc-max-length-assist-4" aria-hidden="true"></p> <p class="text-field-v2__text error" id="aria-desc-error-4" aria-hidden="true">Please enter Detail</p> </div> </div> </div> </fieldset> </form> </div> <p class="email-support__disclaimer js-email-support-disclaimer" style="display:none;">Weitere Informationen dazu, wie Samsung deine personenbezogenen Daten verarbeitet, findest du hier: <a href="https://www.samsung.com/de/support/datenschutzhinweise-service/" class="email-support__link">https://www.samsung.com/de/support/datenschutzhinweise-service/</a></p> </div> <div class="confirmation" id="confirmation" data-comp-name="base" style="display:none;"> <h2 class="confirmation__head-title">Confirmation</h2> <div class="confirmation__head-description js-confirmation-desc">Your walk-in service request successfully scheduled.</div> <div class="confirmation__head-disclaimer js-confirmation-disclaimer" style="display:none;"> <p class="confirmation__head-disclaimer-title">*To ensure the safety of your personal data, please activate Maintenance mode on your mobile device before sending it in for repair. When Maintenance mode is enabled, access to your data within the mobile device is restricted.</p> <p class="confirmation__head-disclaimer-description"> </p> </div> <div class="confirmation__wrap"> <div class="confirmation__appointment-info"> <div class="confirmation__appointment-info-box"> <div class="confirmation__appointment-info-text"> <strong class="confirmation__appointment-info-title js-confirmation-productname"></strong> <ul class="confirmation__appointment-info-detail" role="list"> <li class="confirmation__appointment-info-detail-item js-confirmation-productmodel" role="listitem"></li> <li class="confirmation__appointment-info-detail-item js-confirmation-serialno" role="listitem"></li> </ul> </div> <div class="confirmation__appointment-info-image js-confirmation-image"> </div> </div> <div class="confirmation__appointment-info-box js-confirmation-ticketarea"> <div class="confirmation__appointment-info-text"> <strong class="confirmation__appointment-info-title">Ticket Number</strong> <ul class="confirmation__appointment-info-detail" role="list"> <li class="confirmation__appointment-info-detail-item js-confirmation-ticketnum" role="listitem"></li> </ul> </div> </div> </div> <div class="confirmation__location-info"> <div class="confirmation__location-info-box js-service-info-area"> <strong class="confirmation__location-info-title">Contact Information</strong> <ul class="confirmation__location-info-detail" role="list">  </ul> </div> <div class="confirmation__location-info-box js-request-info-area"> <strong class="confirmation__location-info-title">My Support Request</strong> <ul class="confirmation__location-info-detail" role="list">  </ul> </div> </div> <div class="confirmation__guide"> <strong class="confirmation__guide-title js-confirmation-guide-title">We will send a confirmation email shortly.</strong> <div class="confirmation__guide-description">If you have any questions or concerns, please call our customer care at 1800-7267864 (1800 SAMSUNG) and select option 8 and refer to the ticket number above.</div> </div> <div class="confirmation__cta"> <a class="cta cta--contained cta--black" href="javascript:void(0)" an-tr="confirmation-my account-step cta-account" an-ca="account" an-ac="my product" an-la="cs support:confirmation:my repair history"> My Repair </a> </div> </div> </div> </div> <div class="cs-support-cta" id="cs-support-cta" data-comp-name="csSupportCta"> <div class="cs-support-cta__info-text" style="display:none;">Didn’t find a solution? Select the Support option for help.</div> <div class="cs-support-cta__box"> <div class="cs-support-cta__inner" data-id="backCta" style="display:none;"> <button class="cta cta--outlined cta--black" an-tr="" an-ca="account" an-ac="my product" an-la="cs support::"> Back </button> </div> <div class="cs-support-cta__inner" data-id="supportOptionCta" style="display:none;"> <button class="cta cta--contained cta--black" an-tr="" an-ca="account" an-ac="my product" an-la="cs support::"> Support option </button> </div> <div class="cs-support-cta__inner" data-id="nextCta" style="display:none;"> <button class="cta cta--contained cta--black cta--disabled" disabled an-tr="" an-ca="account" an-ac="my product" an-la="cs support::"> Next </button> </div> <div class="cs-support-cta__inner" data-id="submitCta" style="display:none;"> <button class="cta cta--contained cta--black cta--disabled" disabled an-tr="" an-ca="account" an-ac="my product" an-la="cs support::"> Submit </button> </div> </div> </div> <div class="cs-support-cta__dummy"></div> </div>  <section data-sdf-template="repairSupportStepUiPanel @ stepInfo" data-sdf-unwrap="true" style="display:none;"> <span data-sdf-test="{{stepInfo.hasLine}}" class="step-ui__item--line"></span> <div data-sdf-test="{{stepInfo.isActive}}" class="step-ui__item-box" role="listitem"> <button type="button" class="step-ui__item " aria-label="{{stepInfo.stepNumber}}. {{stepInfo.text}}" data-target-id="{{stepInfo.targetId}}" an-tr="step-my account-step-account" an-ca="account" an-ac="my product" an-la="cs support:{{stepInfo.currentStepTitle}}:{{stepInfo.stepTitle}}"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">{{stepInfo.text}}</span> </span> </button> </div> <div data-sdf-test="{{stepInfo.isDeactive}}" class="step-ui__item-box {{stepInfo.cls}}" role="listitem"> <button type="button" class="step-ui__item " aria-label="{{stepInfo.stepNumber}}. {{stepInfo.text}}" disabled="disabled"> <span class="step-ui__item-wrap"> <span class="step-ui__item--text">{{stepInfo.text}}</span> </span> </button> </div> </section> <section data-sdf-template="faqListPanel @ contentInfo" data-sdf-unwrap="true" style="display:none;"> <li class="troubleshoot-the-issue__symptom-list__tip-item" role="listitem"> <button data-faq-link="{{contentInfo.link}}" an-tr="troubleshoot the issue-my account-cta-account" an-ca="account" an-ac="my product" an-la="cs support:troubleshoot the issue:{{contentInfo.engTitle}}">{{contentInfo.cnt}}. {{contentInfo.title}}</button> </li> </section> <section data-sdf-template="registerPurchaseReceiptProductPanel @ modelInfo" data-sdf-unwrap="true" style="display:none;"> <strong data-sdf-test="{{modelInfo.productName}}" class="register-purchase-receipt__wrap-product-name"><bdi>{{modelInfo.productName}}</bdi></strong> <ul class="register-purchase-receipt__wrap-product-info" role="list"> <li data-sdf-test="{{modelInfo.modelCode}}" class="register-purchase-receipt__wrap-product-info-item">{{modelInfo.modelCode}}</li> <li data-sdf-test="{{modelInfo.serialNumber}}" class="register-purchase-receipt__wrap-product-info-item">Serial Number: {{modelInfo.serialNumber}}</li> <li data-sdf-test="{{modelInfo.csWarrantyText}}" class="register-purchase-receipt__wrap-product-info-item">{{modelInfo.csWarrantyText}}</li> </ul> <div class="register-purchase-receipt__wrap-product-image"> <div data-sdf-test="{{modelInfo.modelImageLarge}}" class="image"> <img class="image__main responsive-img" data-desktop-src="{{modelInfo.modelImageLarge}}" data-mobile-src="{{modelInfo.modelImageLarge}}" data-desktop-alt="" data-mobile-alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> <div data-sdf-test="{{modelInfo.modelImageSvgId}}" class="register-purchase-receipt__wrap-product-image__icon"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#{{modelInfo.modelImageSvgId}}" href="#{{modelInfo.modelImageSvgId}}"></use> </svg> </div> </div> </section> <section data-sdf-template="bookAnAppointmentAscPanel @ ascInfo" data-sdf-unwrap="true" style="display:none;"> <li class="book-an-appointment__wrap-result-list-item" role="listitem"> <a href="javascript:void(0)" class="book-an-appointment__wrap-result-list-cta" role="button" data-asc-code="{{ascInfo.AscCode}}"> <div class="book-an-appointment__wrap-result-list-icon"> <span class="book-an-appointment__wrap-result-list-icon-num">{{ascInfo.index}}</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#pin-other-i" href="#pin-other-i"></use> </svg> </div> <strong data-sdf-test="{{ascInfo.AscName}}" class="book-an-appointment__wrap-result-center-name">{{ascInfo.AscName}}</strong> <div class="book-an-appointment__wrap-result-center-info"> <span data-sdf-test="{{ascInfo.Address}}" class="address"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#location-regular" href="#location-regular"></use> </svg> {{ascInfo.Address}} </span> </div> </a> <div class="book-an-appointment__wrap-result-list-detail"> <div class="book-an-appointment__wrap-result-select-time"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-max-item-num="4" data-open-dir="down" data-anim="false"> <select data-sdf-list.time="{{ascInfo.schedule}}" class="menu__select" aria-labelledby="book-an-appointment-time-select-hint-{{ascInfo.index}}" tabindex="-1"> <option data-sdf-test="{{time.enable}}" value="{{time.TimeFrom}}" data-is-enable="Y">{{time.TimeFrom}} ~ {{time.TimeTo}}</option> <option data-sdf-test="{{time.disable}}" disabled="disabled" value="{{time.TimeFrom}}" data-is-enable="N">{{time.TimeFrom}} ~ {{time.TimeTo}}</option> </select> <p id="book-an-appointment-time-select-hint-{{ascInfo.index}}" class="menu--text-field__hint">Select a time</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="book-an-appointment-time-select-hint-{{ascInfo.index}} book-an-appointment-time-select-text-{{ascInfo.index}}" type="button"> <span id="book-an-appointment-time-select-text-{{ascInfo.index}}" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> <div class="book-an-appointment__wrap-result-list-detail-inner"> <div class="book-an-appointment__wrap-result-message"> <div class="text-field-v2 multi-line" data-comp-name="textFieldv2" data-text-length="true" data-auto-init="false"> <label class="text-field-v2__hint" for="message">Detail</label> <div class="text-field-v2__input-wrap"> <textarea class="text-field-v2__input-multi-line" id="message" maxlength="1000" autocomplete="on" aria-describedby="aria-desc-max-length-assist-0"></textarea> </div> <div class="text-field-v2__text-wrap"> <p class="text-field-v2__text text-length" id="aria-desc-max-length-assist-0" aria-hidden="true"></p> </div> </div> <div class="book-an-appointment__contact-number text-field-v2" data-comp-name="textFieldv2"> <label class="text-field-v2__hint" for="contact-number-{{ascInfo.index}}">Contact Number <span class="required">*<span class="hidden">Required</span></span> </label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="contact-number-{{ascInfo.index}}" type="tel" value="" autocomplete="tel" maxlength="{{ascInfo.contacNumMaxLength}}"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error" id="aria-desc-error-0" aria-hidden="true">Please enter a valid Contact Number.</p> </div> </div> <div class="book-an-appointment__wrap-result-list-detail-cta"> <button class="cta cta--contained cta--black cta--disabled" disabled an-tr="enter booking detail-my account-step cta-account" an-ca="account" an-ac="my product" an-la="cs support:enter booking details:book an appointment:submit"> Submit </button> </div> </div> </div> </li> </section> <section data-sdf-template="bookAnAppointmentTooltipPanel @ ascInfo" data-sdf-unwrap="true" style="display:none;"> <strong class="book-an-appointment__wrap-map-pin-info-title">{{ascInfo.AscName}}</strong> </section>  </div> <footer class="footer">  <div class="footer"> <div class="footer-column"> <h2 class="hidden">Footer Navigation</h2> <div class="footer-column__item"> <div class="footer-category"> <h3 class="footer-category__title" id="footer-category-title-0">Product & Service</h3> <a class="footer-category__anchor" href="javascript:void(0);" role="button" aria-labelledby="footer-category-title-0" aria-expanded="false" an-tr="nv01_footer sitemap|menu1Depth" an-ca="navigation" an-ac="footer" an-la="products and service"> <span class="hidden" data-i18n-open="open" data-i18n-close="Close">open</span> <svg class="icon" focusable="false"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </a> <div class="footer-category__list-wrap"> <ul class="footer-category__list" role="list"> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/smartphones/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="products and service:smartphones " aria-label="Smartphones Smartphones">Smartphones</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/tablets/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="products and service:tablets" aria-label="Tablets Tablets">Tablets</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/audio-sound/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="products and service:audio" aria-label="Audio Audio">Audio</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/watches/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="products and service:watches" aria-label="Watches Watches">Watches</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/apps/smart-switch/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="products and service:smart switch" aria-label="Smart Switch Smart Switch">Smart 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class="hidden" data-i18n-open="open" data-i18n-close="Close">open</span> <svg class="icon" focusable="false"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </a> <div class="footer-category__list-wrap"> <ul class="footer-category__list" role="list"> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/offer/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:offers" aria-label="Offers Offers">Offers</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/samsung-experience-store/about/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:samsung experience store" aria-label="Samsung Experience Store Samsung Experience Store">Samsung Experience Store</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/offer/samsung-care-plus/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:samsung care plus" aria-label="Samsung Care+ Samsung Care+">Samsung Care+ </a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="https://www.samsung.com/sg/store-pickup-and-support/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:store pickup and support" aria-label="Store Pickup and Support">Store Pickup and Support</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/offer/student-discounts/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:student offers" aria-label="Student Offers Student Offers">Student Offers</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/offer/corporate-epp/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:corporate employee offers" aria-label="Corporate Employee Offers Corporate Employee Offers">Corporate Employee Offers</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/offer/samsungadvantage/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:upgrade with galaxy" aria-label="Upgrade with Galaxy Upgrade with Galaxy">Upgrade with Galaxy</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/shop-faq/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:online shop faqs" aria-label="Online Shop FAQs Online Shop FAQs">Online Shop FAQs</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/explore/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:explore" aria-label="Explore Explore">Explore</a> </li> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" href="/sg/business/offers/" an-tr="nv01_footer sitemap--cta-menu" an-ca="navigation" an-ac="footer" an-la="shop:business shop" aria-label="Business Shop Business Shop">Business Shop</a> </li> </ul> </div> </div> </div> <div class="footer-column__item"> <div class="footer-category"> <h3 class="footer-category__title" id="footer-category-title-2">Support</h3> <a class="footer-category__anchor" href="javascript:void(0);" role="button" aria-labelledby="footer-category-title-2" aria-expanded="false" an-tr="nv01_footer sitemap|menu1Depth" an-ca="navigation" an-ac="footer" an-la="support"> <span class="hidden" data-i18n-open="open" data-i18n-close="Close">open</span> <svg class="icon" focusable="false"> <use xlink:href="#open-down-regular" href="#open-down-regular"></use> </svg> </a> <div class="footer-category__list-wrap"> <ul class="footer-category__list" role="list"> <li class="footer-category__item" role="listitem"> <a class="footer-category__link" 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aria-modal="true" data-comp-name="popup" data-auto-init="false" id="register-product-popup"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="register-product" data-comp-name="registerProduct" data-auto-init="false"> <div class="register-product__step-1 show"> <h2 class="register-product__title">Product Registration</h2> <p class="register-product__desc myd16-register-description"> Get tips & perks with easy product registration. <br/> Note that some products may not be registrable, visit 'My Page' FAQs for more details. </p> <div class="register-product__step-1-inner"> <div class="register-product__step-1__reg-list" role="list"> <div class="register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-serialnumber" href="#retention-registration-step01-serialnumber"></use> </svg> <div class="register-product__step-1__reg__inner"> <strong class="register-product__step-1__reg__title">Serial Number / IMEI</strong> <p class="register-product__step-1__reg__desc">Enter your Serial Number/IMEI</p> <button class="cta cta--contained cta--black myd16-serialnumber-btn" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:serial number:enter serial number"> Enter serial number/IMEI </button> </div> </div> <div class="register-product__step-1__reg" style="display:none;" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-qr" href="#retention-registration-step01-qr"></use> </svg> <div class="register-product__step-1__reg__inner"> <strong class="register-product__step-1__reg__title">QR Scan</strong> <p class="register-product__step-1__reg__desc">Scan the QR code on your products for easy registration.</p> <p class="register-product__step-1__reg__sub-desc">* This feature is only supported on Samsung Home Appliances and non-smart B2C monitors.</p> <button class="cta cta--contained cta--black myd16-qrscan-btn" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:qr scan:scan qr code"> Scan QR code </button> </div> </div> <div class="register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-tv" href="#retention-registration-step01-tv"></use> </svg> <div class="register-product__step-1__reg__inner"> <strong class="register-product__step-1__reg__title">Registration on your TV</strong> <p class="register-product__step-1__reg__desc">Register your TV directly on your TV</p> <a class="cta cta--contained cta--black myd16-registertv-btn" href="#" aria-label="Learn more. Registration on your TV" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:registration on your tv:learn more"> Learn more </a> </div> </div> <div class="register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-samsungmembers" href="#retention-registration-step01-samsungmembers"></use> </svg> <div class="register-product__step-1__reg__inner"> <strong class="register-product__step-1__reg__title">Samsung Members</strong> <p class="register-product__step-1__reg__desc">Register your device with Samsung Members</p> <a class="cta cta--contained cta--black myd16-samsungmembers-btn" href="#" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:samsung members:samsung members"> Samsung Members </a> </div> </div> </div> </div> </div> <div class="register-product__step-2"> <h2 class="register-product__title">Enter your Serial Number/IMEI</h2> <p class="register-product__desc myd16-register-description"> Get tips & perks with easy product registration. <br/> Note that some products may not be registrable, visit 'My Page' FAQs for more details. </p> <div class="register-product__step-2-inner"> <div class="text-field-v2" data-comp-name="textFieldv2" data-auto-init="false"> <label class="text-field-v2__hint" for="serial-imei">Serial Number / IMEI</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-imei" type="text" autocomplete="on"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text assistive" id="serial-imei-assistive" aria-hidden="true">Please enter the 11 or 15- digit number.</p> <p class="text-field-v2__text error" id="serial-imei-error" aria-hidden="true">This product is already registered. Make sure you entered the right serial number or IMEI.</p> </div> <p class="register-product__step-2__guide-description"> </p> <div class="register-product__step-2__how-to-find-model-code"> <button class="register-product__step-2__how-to-find-model-code__cta" data-i18n-expand="Expand" data-i18n-collapse="Collapse" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:how to find serial number"> How to find Serial Number or IMEI <span class="hidden">Expand</span> <svg class="icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <div class="register-product__step-2__how-to-find-model-code-inner"> <div class="register-product__step-2__select-wrap"> <ul class="register-product__step-2__select-list" role="list"> <li class="register-product__step-2__select" role="listitem">  <div class="register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select myd16-howtofind-type-select" tabindex="-1" aria-labelledby="type-hint"> </select> <p class="menu--text-field__hint" id="type-hint">Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" type="button" aria-labelledby="type-hint type-text"> <span class="menu__select-field-text" id="type-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="register-product__step-2__select" role="listitem">  <div class="register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" tabindex="-1" aria-labelledby="subtype-hint"> </select> <p class="menu--text-field__hint" id="subtype-hint">Sub Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" type="button" aria-labelledby="subtype-hint subtype-text"> <span class="menu__select-field-text" id="subtype-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="register-product__step-2__select" role="listitem">  <div class="register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" tabindex="-1" aria-labelledby="category-hint"> </select> <p class="menu--text-field__hint" id="category-hint">Category</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" type="button" aria-labelledby="category-hint category-text"> <span class="menu__select-field-text" id="category-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> </ul> </div> <div class="register-product__step-2__swiper-wrap"> <div class="register-product__step-2__swiper swiper-container basic-swiper" data-swiper-option='{ "slidesPerView": 1, "keepWrapper": true, "autoHeight": true, "loop": false, "pagination": true, "componentEl": ".register-product-popup", "followFinger": true }' data-comp-name="swiper" data-auto-init="false"> <div class="swiper-wrapper"> </div> </div> <div class="indicator dot-indicator" data-indicator-data='{ "type": "dot-indicator", "play": true, "autoRolling": false, "infiniteRolling": false }' data-comp-name="indicator" data-auto-init="false"> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="register-product__btn-wrap"> <button class="cta cta--outlined cta--black myd16-backto1-btn" data-action="back" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:back"> Back </button> <button class="cta cta--contained cta--black myd16-check-btn cta--disabled" disabled data-action="check" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:check"> Check </button> </div> </div> <div class="register-product__step-3"> <h2 class="register-product__title">Product registration is almost complete!</h2> <p class="register-product__desc">You've entered a valid S/N or IMEI. Now select the model of your product.</p> <div class="register-product__step-3-inner"> <div class="register-product__step-3__category-list" data-i18n-selected="selected" role="list"> </div> <div class="register-product__step-3__search"> <div class="register-product__step-3__search__input-container"> <button class="register-product__step-3__search__input__back"> <span class="hidden">Back</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <div class="register-product__step-3__search__input-wrap"> <label class="register-product__step-3__search__input-label" for="model-code-search">Enter your Model Number</label> <bdi> <input class="register-product__step-3__search__input" type="text" id="model-code-search" autocomplete="on"/> </bdi> <span class="register-product__step-3__search__input-value" tabindex="0"></span> <button class="register-product__step-3__search__input-icon delete" aria-label="Delete" type="button" an-tr="myd16_product registration extended-my account-delete-account" an-ca="my product" an-la="registration popup:delete model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button class="register-product__step-3__search__input-icon search" aria-label="search" type="submit" an-tr="myd16_product registration extended-my account-delete-account" an-ca="my product" an-la="registration popup:search model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> </div> <h3 class="register-product__step-3__search__result__title">Suggested Searches</h3> <div class="register-product__step-3__search__result-list-wrap scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <ul class="register-product__step-3__search__result-list scrollbar__contents" role="list"> </ul> </div> <div class="register-product__step-3__search__result__error" aria-live="polite"></div> </div> </div> <div class="register-product__btn-wrap"> <button class="cta cta--outlined cta--black myd16-backto2-btn" data-action="back" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:back"> Back </button> <button class="cta cta--contained cta--black cta--disabled myd16-select-btn" disabled data-action="select" an-tr="myd16_product registration extended-my account-cta-account" an-ca="account" an-ac="my product" an-la="registration popup:select"> Select </button> </div> </div> </div> </div> </div> <button class="popup__close" an-tr="myd16_product registration extended-my account-register popup-account" an-ca="account" an-ac="my product" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="country-option-popup popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="country-option-popup"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <h2 class="popup__title">Select your location</h2> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="country-option js-country-option"> <fieldset class="country-option__radio-container"> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-0" value="AE" checked/> <label class="radio-v2__label" for="country-option-0"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">UNITED ARAB EMIRATES</span> </label> </div> </div> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-1" value="BH"/> <label class="radio-v2__label" for="country-option-1"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">BAHRAIN</span> </label> </div> </div> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-2" value="KW"/> <label class="radio-v2__label" for="country-option-2"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">KUWAIT</span> </label> </div> </div> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-3" value="OM"/> <label class="radio-v2__label" for="country-option-3"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">OMAN</span> </label> </div> </div> <div class="country-option__radio-wrap"> <div class="radio-v2"> <input class="radio-v2__input" type="radio" name="country-option" id="country-option-4" value="QA"/> <label class="radio-v2__label" for="country-option-4"> <span class="radio-v2__label-box-wrap"> <span class="radio-v2__label-box"> <span class="radio-v2__label-box-circle"></span> </span> </span> <span class="radio-v2__label-text">QATAR</span> </label> </div> </div> </fieldset> </div> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--outlined cta--black" data-action="cancel" an-tr="myd17_my product list full-my account-cta-account" an-ca="account" an-ac="my product" an-la="register product:location popup:cancel"> Cancel </button> <button class="cta cta--contained cta--black" data-action="confirm" an-tr="myd17_my product list full-my account-cta-account" an-ca="account" an-ac="my product" an-la="register product:location popup:confirm"> Confirm </button> </div> <button class="popup__close" an-tr="myd17_my product list full-my account-cta-account" an-ca="account" an-ac="my product" an-la="register product:location popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <style scoped="scoped"> @media (max-width: 768px){ .cl-btn-inherit a.s-btn-encased { font-size: 13px; } } @media (min-width: 1440px){ .cl-button .cl-btn-inherit .s-btn-encased { min-width: 500px; } } .cl-button .cl-btn-inherit { margin: 0px 10px -20px; } .cl-g-text-body.section { padding-bottom: 25px; } /* #spr-live-chat-app { display: none; } */ </style> <script> var sprChatAppIds = { "de" : 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