Verticals | The RingCentral Blog

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17v17.61a12.15 12.15 0 00.72 4.24 7.88 7.88 0 002 3.19H20a17.43 17.43 0 01-2.11-8.43V20.27a2.26 2.26 0 012.35-2.34h15.55a2.23 2.23 0 012.33 2.33v7a2.29 2.29 0 01-.66 1.68 2.26 2.26 0 01-1.68.66h-4.92v3.54zM16.21 42zM30 37zm-1.28-.75z"></path> <path d="M50 56H14.27A14.28 14.28 0 010 41.74V14.26A14.28 14.28 0 0114.27 0h27.47A14.28 14.28 0 0156 14.26V50h-4V14.26A10.27 10.27 0 0041.74 4H14.27A10.27 10.27 0 004 14.26v27.48A10.27 10.27 0 0014.27 52H50z"></path> <path d="M56 54a2 2 0 11-2-2 2 2 0 012 2" fill-rule="evenodd"></path> </g> </svg> </span> <span class="info"> <span class="title">RingCentral App</span> <span class="desc">Access your calls, messages, and meetings.</span> </span> </a> </div> <div class="support-content-item"> <a href="https://service.ringcentral.com/"> <span class="icon"> <svg xmlns="http://www.w3.org/2000/svg" aria-labelledby="svg-1330422524--1760632409-title" class="login__link-icon" id="svg-1330422524--1760632409" role="img" viewBox="0 0 56 56"> <title 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class="header-nav-menu-item header-info-item shevron-text header-info-item-drop item-has-dropdown header-info-item--products" id="but-menu-products-nav" data-dl-events-hover="true" data-dl-element="button" data-dl-additional-info="header links"> <div class="header-info-title shevron-text_dark-blue header-info-title-shevron">Products</div> <div class="header-info-drop-down"> <style> .top-header .header-info-drop-down-column-title-block { position: relative; } .top-header .ai-powered { max-width: 78px; min-width: 78px; position: absolute; bottom: 12px; left: 12px; margin: 0!important; line-height: 18px!important; } @media screen and (min-width: 76.5em) { .header.us .header-info-item--products .top-row .header-info-drop-down-col { min-height: 138px; } } </style> <div class="header-info-drop-down-wrapper"> <div class="header-info-drop-down-row top-row"> <div class="header-info-drop-down-col"> <a href="https://www.ringcentral.com/ringex.html" class="header-info-drop-down-column-title-block"> <span class="block-title">RingEX</span> <span class="block-subtitle">AI cloud communications</span> <span class="header-info-drop-down-beta ai-powered">AI-powered</span> </a> </div> <div class="header-info-drop-down-col"> <a href="https://www.ringcentral.com/ringcx.html" class="header-info-drop-down-column-title-block"> <span class="block-title">RingCX</span> <span class="block-subtitle">AI omnichannel contact center</span> <span class="header-info-drop-down-beta ai-powered">AI-powered</span> </a> </div> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-column-title-block"> <span class="block-title">Events & Video</span> <span class="block-subtitle">Virtual, hybrid and in-person event solution</span> <span class="header-info-drop-down-beta ai-powered">AI-powered</span> </div> </div> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-column-title-block"> <span class="block-title">Sales Intelligence</span> <span class="block-subtitle">AI for sales insights and conversation intelligence</span> <span class="header-info-drop-down-beta ai-powered">AI-powered</span> </div> </div> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-column-title-block"> <span class="block-title">Open Platform</span> <span class="block-subtitle">Powerful pre-built app integrations, APIs, and SDKs</span> </div> </div> </div> <div class="header-info-drop-down-row"> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-item"> <a href="https://www.ringcentral.com/solutions/office/call.html" class="header-info-drop-down-item-link" data-dl-element="link" data-dl-name="Business Phone System" data-dl-additional-info="mobile menu popup"> <span class="header-info-drop-down-text-wrapper"> <span class="header-info-drop-down-title">Business Phone System</span> </span> <span class="header-info-drop-down-sub-title">Reliable, powerful AI cloud calling that's easy to deploy and use across all devices</span> </a> </div> </div> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-item"> <a href="https://www.ringcentral.com/ringcx/omnichannel.html" class="header-info-drop-down-item-link" data-dl-element="link" data-dl-name="Omnichannel" data-dl-additional-info="mobile menu popup"> <span class="header-info-drop-down-text-wrapper"> <span class="header-info-drop-down-title">Omnichannel</span> </span> <span class="header-info-drop-down-sub-title">Connect with customers across voice and 20+ digital touchpoints</span> </a> </div> </div> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-item"> <a href="https://www.ringcentral.com/rc-events.html" class="header-info-drop-down-item-link" data-dl-element="link" data-dl-name="Events" data-dl-additional-info="mobile menu popup"> <span class="header-info-drop-down-text-wrapper"> <span class="header-info-drop-down-title">Events</span> </span> <span class="header-info-drop-down-sub-title">All-in-one, AI-powered event management for virtual, hybrid, and in-person events</span> </a> </div> </div> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-item"> <a href="https://www.ringcentral.com/ringsense-for-sales.html" class="header-info-drop-down-item-link" data-dl-element="link" data-dl-name="RingSense for Sales" data-dl-additional-info="mobile menu popup"> <span class="header-info-drop-down-text-wrapper"> <span class="header-info-drop-down-title">RingSense for Sales</span> </span> <span class="header-info-drop-down-sub-title">AI sales and conversation intelligence for boosting team collaboration and strategy</span> </a> </div> </div> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-item"> <a href="https://www.ringcentral.com/microsoft-teams.html" target="_blank" rel="noreferrer noopener" class="header-info-drop-down-item-link" data-dl-element="link" data-dl-name="RingCentral for Microsoft Teams" data-dl-additional-info="mobile menu popup"> <span class="header-info-drop-down-text-wrapper"> <span class="header-info-drop-down-title">RingCentral for Microsoft Teams</span> </span> <span class="header-info-drop-down-sub-title">Advanced, reliable calling, SMS, and fax in Teams</span> </a> </div> </div> </div> <div class="header-info-drop-down-row"> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-item"> <a href="https://www.ringcentral.com/ringex/ringsense.html" class="header-info-drop-down-item-link" data-dl-element="link" data-dl-name="Personal AI Assistant" data-dl-additional-info="mobile menu popup"> <span class="header-info-drop-down-text-wrapper"> <span class="header-info-drop-down-title">Personal AI Assistant</span> <span class="header-info-drop-down-beta">New</span> </span> <span class="header-info-drop-down-sub-title">AI takes call notes, personalizes insights, and crafts messages</span> </a> </div> </div> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-item"> <a href="https://www.ringcentral.com/ringcx/workforce-engagement-management.html" class="header-info-drop-down-item-link" data-dl-element="link" data-dl-name="Workforce Engagement Management" data-dl-additional-info="mobile menu popup"> <span class="header-info-drop-down-text-wrapper"> <span class="header-info-drop-down-title">Workforce Engagement Management</span> <span class="header-info-drop-down-beta">New</span> </span> <span class="header-info-drop-down-sub-title">AI Quality Management, Conversation Analytics, and Workforce Management</span> </a> </div> </div> <div class="header-info-drop-down-col"> <div class="header-info-drop-down-item"> <a href="https://www.ringcentral.com/webinar.html" class="header-info-drop-down-item-link" data-dl-element="link" data-dl-name="Webinar" data-dl-additional-info="mobile menu popup"> <span class="header-info-drop-down-text-wrapper"> <span 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id="show-more-posts-initial"> <article class="post-preview-item"> <div class="post-preview-item-content"> <div aria-hidden="true" class="post-preview-item-image"> <a href="/us/en/blog/the-pots-dilemma-why-retailers-need-to-modernize-their-communication-systems/" data-dl-name="The POTS dilemma: Why retailers need to modernize their communication systems" data-dl-element="link" data-dl-additional-info="category page"> <picture class="wp-post-image" decoding="async"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2024/11/Image-Overlay-Filter.jpg.webp"/> <img width="1920" height="1080" src="/us/en/blog/wp-content/uploads/2024/11/Image-Overlay-Filter.jpg" alt="RingEX POTS for Retail" decoding="async"/> </picture> </a> </div> <div class="post-tag"><p><a href="/us/en/blog/category/employee-experience/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="EX / Employee experience">EX / Employee experience, </a><a href="/us/en/blog/category/verticals/retail/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Retail">Retail</a></p></div> <h5 class="post-preview-item-title"><a href="/us/en/blog/the-pots-dilemma-why-retailers-need-to-modernize-their-communication-systems/" class="rc-title" data-dl-name="The POTS dilemma: Why retailers need to modernize their communication systems" data-dl-element="link" data-dl-additional-info="category page">The POTS dilemma: Why retailers need to modernize their communication systems</a></h5> <div class="by-author by-author-image"><a href="/us/en/blog/author/sanyee-dieh/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="SanYee Dieh"><span class="image"><picture> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2022/03/SanYee-Dieh.png.webp"/> <img src="/us/en/blog/wp-content/uploads/2022/03/SanYee-Dieh.png" alt=""/> </picture> </span><span class="by-author-name">SanYee Dieh</span></a></div> </div> </article> <article class="post-preview-item"> <div class="post-preview-item-content"> <div aria-hidden="true" class="post-preview-item-image"> <a href="/us/en/blog/how-insurers-accelerate-time-to-market-and-improve-operational-efficiencies/" data-dl-name="How insurers accelerate time to market and improve operational efficiencies" data-dl-element="link" data-dl-additional-info="category page"> <picture class="wp-post-image" decoding="async"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2024/11/Image-Overlay-Filter-8.jpg.webp"/> <img width="1920" height="1080" src="/us/en/blog/wp-content/uploads/2024/11/Image-Overlay-Filter-8.jpg" alt="RingCentral financial services" decoding="async"/> </picture> </a> </div> <div class="post-tag"><p><a href="/us/en/blog/category/employee-experience/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="EX / Employee experience">EX / Employee experience, </a><a href="/us/en/blog/category/verticals/financial-services/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Financial services">Financial services</a></p></div> <h5 class="post-preview-item-title"><a href="/us/en/blog/how-insurers-accelerate-time-to-market-and-improve-operational-efficiencies/" class="rc-title" data-dl-name="How insurers accelerate time to market and improve operational efficiencies" data-dl-element="link" data-dl-additional-info="category page">How insurers accelerate time to market and improve operational efficiencies</a></h5> <div class="by-author by-author-image"><a href="/us/en/blog/author/glen-tillman/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Glen Tillman"><span class="image"><picture> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2021/12/tillman-glen.png.webp"/> <img src="/us/en/blog/wp-content/uploads/2021/12/tillman-glen.png" alt=""/> </picture> </span><span class="by-author-name">Glen Tillman</span></a></div> </div> </article> <article class="post-preview-item"> <div class="post-preview-item-content"> <div aria-hidden="true" class="post-preview-item-image"> <a href="/us/en/blog/ucaas-productivity/" data-dl-name="How an all-in-one platform approach improves insurance worker productivity" data-dl-element="link" data-dl-additional-info="category page"> <img width="960" height="540" src="/us/en/blog/wp-content/uploads/2024/11/Change-this-27.png" class=" wp-post-image" alt="" decoding="async" /> </a> </div> <div class="post-tag"><p><a href="/us/en/blog/category/artificial-intelligence/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Artificial intelligence (AI)">Artificial intelligence (AI), </a><a href="/us/en/blog/category/verticals/financial-services/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Financial services">Financial services</a></p></div> <h5 class="post-preview-item-title"><a href="/us/en/blog/ucaas-productivity/" class="rc-title" data-dl-name="How an all-in-one platform approach improves insurance worker productivity" data-dl-element="link" data-dl-additional-info="category page">How an all-in-one platform approach improves insurance worker productivity</a></h5> <div class="by-author by-author-image"><a href="/us/en/blog/author/glen-tillman/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Glen Tillman"><span class="image"><picture> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2021/12/tillman-glen.png.webp"/> <img src="/us/en/blog/wp-content/uploads/2021/12/tillman-glen.png" alt=""/> </picture> </span><span class="by-author-name">Glen Tillman</span></a></div> </div> </article> <article class="post-preview-item"> <div class="post-preview-item-content"> <div aria-hidden="true" class="post-preview-item-image"> <a href="/us/en/blog/cloud-communications-security/" data-dl-name="How insurers ensure security and compliance with managed cloud services" data-dl-element="link" data-dl-additional-info="category page"> <img width="2048" height="1367" src="/us/en/blog/wp-content/uploads/2024/10/Woman-using-headset-managing-cloud-communications-security-on-a-desktop-computer.jpeg" class=" wp-post-image" alt="" decoding="async" /> </a> </div> <div class="post-tag"><p><a href="/us/en/blog/category/communication-and-collaboration/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Communication & collaboration">Communication & collaboration, </a><a href="/us/en/blog/category/verticals/financial-services/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Financial services">Financial services</a></p></div> <h5 class="post-preview-item-title"><a href="/us/en/blog/cloud-communications-security/" class="rc-title" data-dl-name="How insurers ensure security and compliance with managed cloud services" data-dl-element="link" data-dl-additional-info="category page">How insurers ensure security and compliance with managed cloud services</a></h5> <div class="by-author by-author-image"><a href="/us/en/blog/author/matt-lehman/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Matt Lehman"><span class="image"><picture> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2021/12/matthew-lehman.jpeg.webp"/> <img src="/us/en/blog/wp-content/uploads/2021/12/matthew-lehman.jpeg" alt=""/> </picture> </span><span class="by-author-name">Matt Lehman</span></a></div> </div> </article> <article class="post-preview-item"> <div class="post-preview-item-content"> <div aria-hidden="true" class="post-preview-item-image"> <a href="/us/en/blog/business-agility-cloud-communications/" data-dl-name="Increasing insurance business agility with cloud communications" data-dl-element="link" data-dl-additional-info="category page"> <img width="2048" height="1365" src="/us/en/blog/wp-content/uploads/2024/10/Smiling-professional-taking-notes-while-on-a-call-exemplifying-business-agility-in-a-modern-office.jpeg" class=" wp-post-image" alt="" decoding="async" /> </a> </div> <div class="post-tag"><p><a href="/us/en/blog/category/communication-and-collaboration/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Communication & collaboration">Communication & collaboration, </a><a href="/us/en/blog/category/verticals/financial-services/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Financial services">Financial services</a></p></div> <h5 class="post-preview-item-title"><a href="/us/en/blog/business-agility-cloud-communications/" class="rc-title" data-dl-name="Increasing insurance business agility with cloud communications" data-dl-element="link" data-dl-additional-info="category page">Increasing insurance business agility with cloud communications</a></h5> <div class="by-author 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class="post-tag"><p><a href="/us/en/blog/category/communication-and-collaboration/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Communication & collaboration">Communication & collaboration, </a><a href="/us/en/blog/category/verticals/financial-services/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Financial services">Financial services</a></p></div> <h5 class="post-preview-item-title"><a href="/us/en/blog/best-practices-for-mortgage-lenders-to-scale-and-increase-productivity/" class="rc-title" data-dl-name="Best practices for mortgage lenders to scale and increase productivity" data-dl-element="link" data-dl-additional-info="category page">Best practices for mortgage lenders to scale and increase productivity</a></h5> <div class="by-author by-author-image"><a href="/us/en/blog/author/matt-lehman/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Matt Lehman"><span class="image"><picture> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2021/12/matthew-lehman.jpeg.webp"/> <img src="/us/en/blog/wp-content/uploads/2021/12/matthew-lehman.jpeg" alt=""/> </picture> </span><span class="by-author-name">Matt Lehman</span></a></div> </div> </article> <article class="post-preview-item"> <div class="post-preview-item-content"> <div aria-hidden="true" class="post-preview-item-image"> <a href="/us/en/blog/how-insurers-meet-the-needs-of-a-mobile-workforce/" data-dl-name="How insurers meet the needs of a mobile workforce" data-dl-element="link" data-dl-additional-info="category page"> <img width="960" height="540" src="/us/en/blog/wp-content/uploads/2024/10/Change-this-21.png" class=" wp-post-image" alt="" decoding="async" /> </a> </div> <div class="post-tag"><p><a href="/us/en/blog/category/communication-and-collaboration/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Communication & collaboration">Communication & collaboration, </a><a href="/us/en/blog/category/verticals/financial-services/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Financial services">Financial services</a></p></div> <h5 class="post-preview-item-title"><a href="/us/en/blog/how-insurers-meet-the-needs-of-a-mobile-workforce/" class="rc-title" data-dl-name="How insurers meet the needs of a mobile workforce" data-dl-element="link" data-dl-additional-info="category page">How insurers meet the needs of a mobile workforce</a></h5> <div class="by-author by-author-image"><a href="/us/en/blog/author/matt-lehman/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Matt Lehman"><span class="image"><picture> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2021/12/matthew-lehman.jpeg.webp"/> <img src="/us/en/blog/wp-content/uploads/2021/12/matthew-lehman.jpeg" alt=""/> </picture> </span><span class="by-author-name">Matt Lehman</span></a></div> </div> </article> <article 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data-dl-additional-info="category page" data-dl-name="Healthcare">Healthcare</a></p></div> <h5 class="post-preview-item-title"><a href="/us/en/blog/ringcentrals-communications-platform-enables-better-healthcare-outcomes/" class="rc-title" data-dl-name="RingCentral’s communications platform enables better healthcare outcomes" data-dl-element="link" data-dl-additional-info="category page">RingCentral’s communications platform enables better healthcare outcomes</a></h5> <div class="by-author by-author-image"><a href="/us/en/blog/author/michael-brandenburg/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Michael Brandenburg"><span class="image"><picture> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2024/08/Michael-Brandenburg-Headshot-4.jpg.webp"/> <img src="/us/en/blog/wp-content/uploads/2024/08/Michael-Brandenburg-Headshot-4.jpg" alt=""/> </picture> </span><span class="by-author-name">Michael Brandenburg</span></a></div> </div> </article> 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data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Law">Law</a></p></div> <h5 class="post-preview-item-title"><a href="/us/en/blog/the-future-of-law-firms-integrating-technology-for-enhanced-client-services-with-ringex/" class="rc-title" data-dl-name="The future of law firms: Integrating technology for enhanced client services with RingEX" data-dl-element="link" data-dl-additional-info="category page">The future of law firms: Integrating technology for enhanced client services with RingEX</a></h5> <div class="by-author by-author-image"><a href="/us/en/blog/author/mike-stowe/" data-dl-element="link" data-dl-additional-info="category page" data-dl-name="Mike Stowe"><span class="image"><picture> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2022/06/stowe-mike.png.webp"/> <img src="/us/en/blog/wp-content/uploads/2022/06/stowe-mike.png" alt=""/> </picture> </span><span class="by-author-name">Mike Stowe</span></a></div> </div> </article> </div> 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