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class="navbar-toggle collapsed"> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </a> <nav class="header-navigation navbar navbar-default navbar-we-mega-menu mobile-collapse hover-action" data-menu-name="header-navigation" data-block-theme="adrorg" data-style="Default" data-animation="None" data-delay="" data-duration="" data-autoarrow="" data-alwayshowsubmenu="" data-action="hover" data-mobile-collapse="0"> <div class="container-fluid"> <ul class="we-mega-menu-ul nav nav-tabs"> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="e2444b34-d8a7-452c-81fa-912edb45f83c" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">What We Do</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" 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class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="7121103b-d87a-4e41-bdbc-d473020f45b9" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Statement of Ethical Principles" href="/StatementofEthicalPrinciples" target="_self"> Statement of Ethical Principles </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationwhatwedo" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationwhatwedo" class="block block-block-content block-block-content62b1be62-55d1-45f5-bdb1-c47457d94433 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h4><a href="https://go.adr.org/covid-19-virtual-hearings.html?utm_source=website&utm_medium=featurebox&utm_campaign=website_covid-19-virtual-hearing" id="" rel="" target="_blank" title="Virtual Hearings"><img alt="Virtual Hearings" data-entity-type="file" data-entity-uuid="c4e3360f-e971-4784-8d74-4f5d283d20f2" height="315" src="/sites/default/files/inline-images/virtual_hearings_450x375.png" width="315" loading="lazy" /></a></h4> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li dropdown-menu active active-trail" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="970c5bf3-b9a1-46b8-9ad3-2316aabc69fc" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">Practice Areas</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="8ae25089-1a23-49d2-8265-e6e40906a5c8" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="Commercial" href="/commercial" target="_self"> Commercial </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="c53ddcaa-693b-4f5a-8d07-9106a2fc8c80" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" 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span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationpracticeareas" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationpracticeareas" class="block block-block-content block-block-content0d66761c-a3fe-4622-9f76-0a4dacbb7056 clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a aria-label="" href="/Support" id="" rel="" target="" title=""><img alt="File AAA-ICDR Cases Online" data-entity-type="file" data-entity-uuid="ffb5d394-bbb9-44c7-979b-3d44e4546a89" height="226" src="/sites/default/files/inline-images/File-a-Case-Online.png" width="271" loading="lazy" /></a></p> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="090d16da-a811-423f-b94f-530346d49080" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">InnovAAAtion</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="89b780d1-5a24-4c9a-9220-36382df5a648" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="InnovAAAtion" href="https://go.adr.org/innovation.html" target="_self"> InnovAAAtion </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="875d897c-fa6b-42af-8c27-4cbae3247f30" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAAiLab" href="https://aaailab.org" target="_self"> AAAiLab </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="abe070c2-e55a-45f4-87dc-346856a72eaa" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="CaseShield by AAA-ICDR" href="https://go.adr.org/Case-Shield" target="_self"> CaseShield by AAA-ICDR </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="5a63c7bb-4c2d-4329-a448-f047b6981541" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="ClauseBuilder AI Beta" href="https://clausebuilder.ai/" target="_self"> ClauseBuilder AI Beta </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="e9c5c92b-6e8d-46a5-9f54-0933af22cf26" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAAi Chat Book" href="https://www.adr.org/chatbookcaseprep" target="_self"> AAAi Chat Book </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="headernavigationinnovaaation" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <div class="type-of-block"><div class="block-inner"><section id="block-headernavigationinnovaaation" class="block block-block-content block-block-content78ffed92-bbcf-4c14-9908-2b7f91a2ec8d clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a aria-label="" href="https://go.adr.org/aaai-podcasts.html" id="" rel="" target="" title=""><img alt="AAAi Podcast" data-entity-type="file" data-entity-uuid="e30b78b1-8e13-494d-9d16-7599f79213e3" height="135" src="/sites/default/files/inline-images/AAAi_Podcast_Innovation_Dropdown.png" width="202" loading="lazy" /></a></p> </div> </section> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="376045cd-e7fb-4753-98fe-4aca3c3f9407" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="Rules, Forms & Fees" href="/Rules" target=""> Rules, Forms & Fees </a> </li> <li class="we-mega-menu-li" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="6fabf8fe-d3c4-4198-8914-61414ca42581" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="Clauses" href="/Clauses" target=""> Clauses </a> </li> <li class="we-mega-menu-li dropdown-menu" data-level="0" data-element-type="we-mega-menu-li" description="" data-id="f00f1b72-4c55-44f0-8e86-d8265999ea47" data-submenu="1" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <span data-drupal-link-system-path="<front>" class="we-megamenu-nolink">Education, Resources & Publications</span> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu" data-submenu-width="" data-class="" style="width: px"> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" data-class=""> <ul class="nav nav-tabs subul"> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="89712c0d-3278-417b-a310-aff3064896d9" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA-ICDR Blog" href="/blog/home" target="_self"> AAA-ICDR Blog </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="c3a501a7-8264-4988-b443-c097e373852a" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA Education Courses" href="https://www.aaaeducation.org/student/catalog" target="_self"> AAA Education Courses </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="07324d01-9c91-47c7-91a6-4a88b6c1ff05" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target="_self"> <a class="we-mega-menu-li" title="AAA-ICDR Institute" href="https://go.adr.org/aaaicdrinstitute.html" target="_self"> AAA-ICDR Institute </a> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" description="" data-id="33036ccc-1557-49dd-bab3-e9786187cf03" data-submenu="0" hide-sub-when-collapse="" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <a class="we-mega-menu-li" title="AAA-ICDR Resources" href="/adr-resources" target=""> AAA-ICDR Resources </a> </li> <li class="we-mega-menu-li" data-level="1" 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</div> </div> </header> </div> <div class="black_main_cont" role="navigation" aria-label="main container"> <banner class="header_banner block container"> <div class="region region-header-banner"> <section class="views-element-container page-title-sub-title-order-class block block-views block-views-blockpage-title-sub-title-block-1 clearfix" id="block-adrorg-views-block-page-title-sub-title-block-1"> <div class="form-group"><div class="view view-page-title-sub-title view-id-page_title_sub_title view-display-id-block_1 js-view-dom-id-eec75821afdc8e17a13b29f9319663b49f790f22cfdb5ba8e79be88728030a6e"> <div class="view-content"> <div class="views-row"><div class="views-field views-field-rendered-entity"><span class="field-content"><h1> Practice Areas </h1><h2> The expertise to address a world of disputes </h2></span></div></div> </div> </div> </div> </section> </div> </banner> </div> <div role="main"> <div class="main-container container js-quickedit-main-content"> <div class="row secondaryTitle"> <div class="col-sm-12"> <div class="region region-page-title-bar"> <h3 class="page-header"> <span>Employment Arbitration under AAA Administration</span> </h3> </div> </div> <section class="col-sm-8 bodyLeftContent"> <a id="main-content"></a> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <article data-history-node-id="52" role="article" about="/employment" class="practice-area-pages full clearfix"> <div class="content"> <div class="field field--name-field-pa-description field--type-text-long field--label-hidden field--item"><p>Alternative dispute resolution (ADR) procedures are becoming more common in employment contracts, human resources manuals, and employee handbooks. <strong>The AAA can help resolve sensitive workplace disputes efficiently and expeditiously</strong>. Please note, the 2022 Employment Core Case Statistics are available under the Other Links section of this page.</p> <p>Workplace disputes can arise out of an <strong>employer plan</strong> (the employer has drafted a standard arbitration clause for use with all its employees), an <strong>executive/negotiated employment agreement or contract</strong> (the employee has had the ability to negotiate the terms and conditions of the employment agreement) or an <strong>independent contractor agreement </strong>(working or performing as an individual and not incorporated) with a business or organization and the dispute involves work or work-related claims, including any statutory claims.</p> <p>The AAA’s policy on employment ADR is guided by the state of existing law, as well as its obligation to act in an impartial manner. In following the law, and in the interest of providing an appropriate forum for the resolution of workplace disputes, the Association administers employer plans which meet the due process standards as outlined in its Employment Arbitration Rules and Mediation Procedures and the Due Process Protocol. If the Association determines that an employer plan on its face substantially and materially deviates from the minimum due process standards of the Employment Rules and Mediation Procedures and the Due Process Protocol, the Association may decline to administer cases under that plan. Other issues will be presented to the arbitrator for determination.</p> </div> <div class="field field--name-field-wwd-image-title-text field--type-entity-reference-revisions field--label-hidden field--items"> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Employment Due Process Protocol</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>The AAA has been at the forefront in developing standards of fairness for disputes between employees/individuals and companies. In May 1995, the AAA developed the <a href="/sites/default/files/document_repository/Employment Due Process Protocol_0.pdf" target="_blank"><strong><span style="color:#FF0000"><u>Employment Due Process Protocol</u></span></strong></a> in cooperation with a special task force composed of individuals representing management, labor, employment, civil rights organizations, private administrative agencies, government, and the American Arbitration Association. The goal of the Protocol, in concert with the Employment Arbitration Rules, is to ensure fairness and equity in resolving workplace disputes. The Due Process Protocol encourages mediation and arbitration of statutory disputes, provided there are due process safeguards. </p> <p><strong>Key Provisions of the Due Process Protocol:</strong></p> <ul><li>Employees should have the right to be represented by a spokesperson of their own choosing.</li> <li>Employees/Individuals should have access to all information reasonably relevant to their claims.</li> <li>Employees/Individuals and Employers have a right to an independent and impartial mediator and/or arbitrator.</li> <li>Mediators and/or arbitrators shall have knowledge of the statutory issues at stake in the dispute and familiarity with the workplace and employment environment and shall attend training provided by the government agencies, bar associations, academic institutions, etc.</li> <li>No party may have unilateral choice of arbitrator.</li> <li>There shall be full disclosure by mediators and/or arbitrators of any potential conflict or appearance of conflict or previous contact between the arbitrator and the parties. The arbitrator shall have no personal or financial interest in the matter.</li> <li>Arbitrators should be empowered to grant whatever relief would be available in court under the law.</li> </ul></div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Employment Discovery Protocols</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>The American Arbitration Association has developed two sets of initial discovery protocols to encourage early exchange of documents and targeted discovery to increase the speed and efficiency of the arbitration process. The link below provides a highlight of the protocols.<br /><a href="/sites/default/files/document_repository/AAA253_AAA_DiscoveryProtocols_Employment_FairLabor.pdf" target="_blank"><span style="color:#ff0000;"><strong><u>Employment Discovery Protocols Fact Sheet</u></strong></span></a></p> <p><br /> The link below provides the details of the initial discovery protocols for employment cases.<br /><a href="/sites/default/files/document_repository/Initial-Discovery-Protocols-for-Employment-Arbitration-Cases.pdf" target="_blank"><span style="color:#ff0000;"><strong><u>Initial Discovery Protocols for Employment Arbitration Cases – 2013</u></strong></span></a><br /> </p> <p>The link below provides the details of the initial discovery protocols for employment cases involving the Fair Labor Standards Act.<br /><a href="/sites/default/files/document_repository/AAA248_Discovery_Protocols_FLSA_0.pdf" target="_blank"><span style="color:#ff0000;"><strong><u>Initial Discovery Protocols for Fair Labor Standards Act Cases – 2018</u></strong></span></a></p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Employment Mediation under AAA Administration</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>More than 80% of AAA employment arbitrations are resolved prior to a final award, often due to the benefits of mediation. While parties may include mediation in their contract as a step prior to arbitration, parties can agree to utilize AAA mediation services at any time during an arbitration to assist them in reaching a mutual resolution to their dispute. </p> <p>During AAA administration of employment arbitrations, mediation is discussed at various stages, including the initial management conference call, to ensure parties not only understand it is an option but also are aware of the benefits it can have toward a speedy and cost-effective resolution.</p> <p>The <em>AAA Employment Mediation Procedures</em>, while providing for a more informal way to resolve an employment dispute, contain the high standards necessary for a fair and equitable process. The AAA has a roster of trained and experienced mediators with the expertise required to assist parties in settling their disputes. </p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">API Services for Multiple Case Filings</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>Our API services are a powerful set of tools that enable you to streamline the administration of your multiple arbitration cases. Our API services allow you to send and receive documents, file new cases, and track various case related activities more efficiently. An API or Application Programming Interface (API) is like a bridge that allows different software systems or platforms to talk to each other and share information. APIs streamline the integration of various legal technologies and services, enhancing efficiency, reducing manual data entry, and enabling clients to access a wider range of services seamlessly. This can include document filing, regulatory and case data, client relationship management (CRM) systems, and more.<br /><br /><a href="/sites/default/files/document_repository/AAA-ICDR_API_FAQs.pdf"><span style="color:#ff0000;"><strong><u>AAA API Services for Arbitrations – Q&A</u></strong></span></a></p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">AAA Consumer and Employment Arbitration Statistics</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>AAA Consumer and Employment Arbitration Statistics</p> <p>The AAA maintains an online <a href="/sites/default/files/document_repository/ConsumerReport_Q3_2024.xlsx" target="_blank"><span style="color:#FF0000"><strong><u>Consumer and Employment Arbitration Statistics</u></strong></span></a> report based on AAA consumer cases closed within the last five years. This report is made available pursuant to state statutes such as the California Code of Civil Procedure §1281.96, Maryland Commercial Law §§ 14-3901 to 3905<span style="font-size:10.5pt"><span style="line-height:107%"><span style="font-family:"Arial",sans-serif">, </span></span></span><span style="font-size:10.5pt"><span style="line-height:107%"><span style="font-family:"Arial",sans-serif">and New Jersey Statutes § 2A:23B-1 et seq. </span></span></span>and updated quarterly, as required by law. </p> <p><a href="/ConsumerArbitrationStatistics" target="_blank"><span style="color:#FF0000"><strong><u>Understanding the Consumer and Employment Arbitration Statistics Report</u></strong></span></a><br /> </p> <p>AAA Arbitrator Demographic Data</p> <p>Pursuant to California Code of Civil Procedure §1281.96, the AAA maintains <a href="/sites/default/files/document_repository/Arbitrator_Demographics_Q3_2024.pdf" target="_blank"><span style="color:#ff0000;"><strong><u>Arbitrator Demographic Data</u></strong></span></a>, reported in the aggregate, relative to ethnicity, race, disability, veteran status, gender, gender identity, and sexual orientation of all arbitrators as self-reported by the arbitrators as well as the percentage of arbitrators who declined to respond. </p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Notification to the AAA</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>If an employer intends to utilize the dispute resolution services of the Association in an employment ADR plan, it should, at least 30 days prior to the planned effective date of the program: (1) notify the Association of its intention to do so; and (2) provide the Association with a copy of the employment dispute resolution plan. If an employer does not comply with this requirement, the Association reserves the right to decline its administrative services. Copies of all plans should be sent to the American Arbitration Association, 1101 Laurel Oak Road, Suite 100, Voorhees, NJ 08043; Email: <a href="mailto:casefiling@adr.org"><span style="color:#FF0000"><u>casefiling@adr.org</u></span></a>.</p> </div> </div> </div> <div class="field--item"> <div class="paragraph paragraph--type--pa-img-text-richtexteditor paragraph--view-mode--default"> <div class="field field--name-field-pa-text-1 field--type-string field--label-hidden field--item">Costs</div> <div class="field field--name-field-pa-richtexteditor-3 field--type-text-long field--label-hidden field--item"><p>Under the Employment/Workplace Fee Schedule, the employee’s or individual’s fee is capped at $350, unless the clause provides that the employee or individual pay less. The employer or company pays the arbitrator’s compensation unless the employee or individual, post dispute, voluntarily elects to pay a portion of the arbitrator’s compensation. Arbitrator compensation and administrative fees are not subject to reallocation by the arbitrator except upon the arbitrator’s determination that a claim or counterclaim was filed for purposes of harassment or is patently frivolous.</p> <p>The American Arbitration Association has revised the Employment/Workplace Fee Schedule, effective January 15, 2024. The revised fees apply to those cases that meet the definition of a Mass Arbitration. The Mass Arbitration definition is outlined below.</p> <p class="rteindent1">This Employment Mass Arbitration and Mediation Fee Schedule will apply to all cases when the American Arbitration Association (AAA) determines in its sole discretion that the following conditions are met:</p> <p class="rteindent1">a. Twenty-five (25) or more similar demands for arbitration or a request for global mediation are filed against or on behalf of the same party or related parties,<br /> b. where representation is consistent or coordinated across cases.</p> <p>As a not-for-profit entity, the AAA is committed to ensuring that its fees do not interfere with the efficient and cost-effective resolution of disputes. While the initial fees have decreased under the group filing fee schedule, the total administrative fee for the company under the group filing fee schedule for a case that does move to a hearing has increased.</p> </div> </div> </div> </div> </div> </article> </div> </section> <aside class="col-md-4 col-sm-4 contactUsRight" role="complementary"> <div class="region region-sidebar-second"> <section class="views-element-container block block-views block-views-blockcontact-us-webform-block-1 clearfix" id="block-adrorg-views-block-contact-us-webform-block-1"> <div class="form-group"><div class="view view-contact-us-webform view-id-contact_us_webform view-display-id-block_1 js-view-dom-id-ed881156e7aff1cebe331eab3e37cf0a0ca7974c5bd38e8831f1266e77779aa6"> <div class="view-content"> <div class="panel-group" id="views-bootstrap-contact-us-webform-block-1" role="tablist" aria-multiselectable="true"> <div class="panel panel-default"> <div class="panel-heading" class="panel-group panel-heading" id="headingviews-bootstrap-contact-us-webform-block-1-collapse-0" role="tab" aria-multiselectable="true"> <h4 class="panel-title"> <a class="accordion-toggle collapsed" role="button" data-toggle="collapse" data-parent="#views-bootstrap-contact-us-webform-block-1" aria-expanded="" aria-controls="views-bootstrap-contact-us-webform-block-1-collapse-0" href="#views-bootstrap-contact-us-webform-block-1-collapse-0"> Contact Us </a> </h4> </div> <div id="views-bootstrap-contact-us-webform-block-1-collapse-0" class="panel-collapse collapse " role="tabpanel" aria-labelledby="headingviews-bootstrap-contact-us-webform-block-1-collapse-0"> <div class="panel-body"> <div class="views-field views-field-nothing"><span class="field-content"><p>If you have questions about filing a new case, or if you have a general inquiry, contact Customer Service at <br /> 800-778-7879.</p> <p>For faster service, please complete the form below or send an email to <a href="mailto:CustomerService@adr.org">CustomerService@adr.org.</a> </p><br /></span></div><div class="views-field views-field-webform"><div class="field-content"><span id="webform-submission-contact-node-1-form-ajax-content"></span><div id="webform-submission-contact-node-1-form-ajax" class="webform-ajax-form-wrapper" data-effect="fade" data-progress-type="throbber"><form class="webform-submission-form webform-submission-add-form webform-submission-contact-form webform-submission-contact-add-form webform-submission-contact-node-1-form webform-submission-contact-node-1-add-form js-webform-details-toggle webform-details-toggle" data-drupal-selector="webform-submission-contact-node-1-add-form" action="/employment" method="post" id="webform-submission-contact-node-1-add-form" accept-charset="UTF-8"> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-name js-form-item-name form-group"> <label for="edit-name" class="control-label js-form-required form-required">First Name</label> <input data-counter-type="character" data-counter-maximum="25" data-counter-maximum-message=" " class="js-webform-counter webform-counter form-text required form-control" pattern="^[a-zA-Z0-9]*$" data-webform-pattern-error="Special characters are not allowed for First Name." data-drupal-selector="edit-name" data-msg-required="First Name field is required." data-msg-maxlength="First Name field has a maximum length of 25." data-msg-pattern="Special characters are not allowed for First Name." type="text" id="edit-name" name="name" value="" size="60" maxlength="25" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-last-name js-form-item-last-name form-group"> <label for="edit-last-name" class="control-label js-form-required form-required">Last Name</label> <input data-counter-type="character" data-counter-maximum="25" data-counter-maximum-message=" " class="js-webform-counter webform-counter form-text required form-control" pattern="^[a-zA-Z0-9]*$" data-webform-pattern-error="Special characters are not allowed for Last Name." data-drupal-selector="edit-last-name" data-msg-required="Last Name field is required." data-msg-maxlength="Last Name field has a maximum length of 25." data-msg-pattern="Special characters are not allowed for Last Name." type="text" id="edit-last-name" name="last_name" value="" size="60" maxlength="25" required="required" aria-required="true" /> </div> <div class="form-item js-form-item form-type-email js-form-type-email form-item-email js-form-item-email form-group"> <label for="edit-email" class="control-label js-form-required form-required">E-mail Address</label> <input pattern="[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z0-9]{2,}" data-webform-pattern-error="The value in E-mail Address is not a valid email address." data-drupal-selector="edit-email" class="form-email required form-control" 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value="Ascension Island">Ascension Island</option><option value="Australia">Australia</option><option value="Austria">Austria</option><option value="Azerbaijan">Azerbaijan</option><option value="Bahamas">Bahamas</option><option value="Bahrain">Bahrain</option><option value="Bangladesh">Bangladesh</option><option value="Barbados">Barbados</option><option value="Belarus">Belarus</option><option value="Belgium">Belgium</option><option value="Belize">Belize</option><option value="Benin">Benin</option><option value="Bermuda">Bermuda</option><option value="Bhutan">Bhutan</option><option value="Bolivia">Bolivia</option><option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option><option value="Botswana">Botswana</option><option value="Bouvet Island">Bouvet Island</option><option value="Brazil">Brazil</option><option value="British Indian Ocean Territory">British Indian Ocean Territory</option><option value="British Virgin Islands">British Virgin Islands</option><option value="Brunei">Brunei</option><option value="Bulgaria">Bulgaria</option><option value="Burkina Faso">Burkina Faso</option><option value="Burundi">Burundi</option><option value="Cambodia">Cambodia</option><option value="Cameroon">Cameroon</option><option value="Canada">Canada</option><option value="Canary Islands">Canary Islands</option><option value="Cape Verde">Cape Verde</option><option value="Caribbean Netherlands">Caribbean Netherlands</option><option value="Cayman Islands">Cayman Islands</option><option value="Central African Republic">Central African Republic</option><option value="Ceuta and Melilla">Ceuta and Melilla</option><option value="Chad">Chad</option><option value="Chile">Chile</option><option value="China">China</option><option value="Christmas Island">Christmas Island</option><option value="Clipperton Island">Clipperton Island</option><option value="Cocos [Keeling] Islands">Cocos [Keeling] Islands</option><option value="Colombia">Colombia</option><option value="Comoros">Comoros</option><option value="Congo - Brazzaville">Congo - Brazzaville</option><option value="Congo - Kinshasa">Congo - Kinshasa</option><option value="Cook Islands">Cook Islands</option><option value="Costa Rica">Costa Rica</option><option value="Croatia">Croatia</option><option value="Cuba">Cuba</option><option value="Curaçao">Curaçao</option><option value="Cyprus">Cyprus</option><option value="Czech Republic">Czech Republic</option><option value="Côte d’Ivoire">Côte d’Ivoire</option><option value="Denmark">Denmark</option><option value="Diego Garcia">Diego Garcia</option><option value="Djibouti">Djibouti</option><option value="Dominica">Dominica</option><option value="Dominican Republic">Dominican Republic</option><option value="Ecuador">Ecuador</option><option value="Egypt">Egypt</option><option value="El Salvador">El Salvador</option><option value="Equatorial Guinea">Equatorial Guinea</option><option value="Eritrea">Eritrea</option><option value="Estonia">Estonia</option><option value="Ethiopia">Ethiopia</option><option value="Falkland Islands">Falkland Islands</option><option value="Faroe Islands">Faroe Islands</option><option value="Fiji">Fiji</option><option value="Finland">Finland</option><option value="France">France</option><option value="French Guiana">French Guiana</option><option value="French Polynesia">French Polynesia</option><option value="French Southern Territories">French Southern Territories</option><option value="Gabon">Gabon</option><option value="Gambia">Gambia</option><option value="Georgia">Georgia</option><option value="Germany">Germany</option><option value="Ghana">Ghana</option><option value="Gibraltar">Gibraltar</option><option value="Greece">Greece</option><option value="Greenland">Greenland</option><option value="Grenada">Grenada</option><option value="Guadeloupe">Guadeloupe</option><option value="Guam">Guam</option><option value="Guatemala">Guatemala</option><option value="Guernsey">Guernsey</option><option value="Guinea">Guinea</option><option value="Guinea-Bissau">Guinea-Bissau</option><option value="Guyana">Guyana</option><option value="Haiti">Haiti</option><option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option><option value="Honduras">Honduras</option><option value="Hong Kong SAR China">Hong Kong SAR China</option><option value="Hungary">Hungary</option><option value="Iceland">Iceland</option><option value="India">India</option><option value="Indonesia">Indonesia</option><option value="Iran">Iran</option><option value="Iraq">Iraq</option><option value="Ireland">Ireland</option><option value="Isle of Man">Isle of Man</option><option value="Israel">Israel</option><option value="Italy">Italy</option><option value="Jamaica">Jamaica</option><option value="Japan">Japan</option><option value="Jersey">Jersey</option><option value="Jordan">Jordan</option><option value="Kazakhstan">Kazakhstan</option><option value="Kenya">Kenya</option><option value="Kiribati">Kiribati</option><option value="Kosovo">Kosovo</option><option value="Kuwait">Kuwait</option><option value="Kyrgyzstan">Kyrgyzstan</option><option value="Laos">Laos</option><option value="Latvia">Latvia</option><option value="Lebanon">Lebanon</option><option value="Lesotho">Lesotho</option><option value="Liberia">Liberia</option><option value="Libya">Libya</option><option value="Liechtenstein">Liechtenstein</option><option value="Lithuania">Lithuania</option><option value="Luxembourg">Luxembourg</option><option value="Macau SAR China">Macau SAR China</option><option value="Macedonia">Macedonia</option><option value="Madagascar">Madagascar</option><option value="Malawi">Malawi</option><option value="Malaysia">Malaysia</option><option value="Maldives">Maldives</option><option value="Mali">Mali</option><option value="Malta">Malta</option><option value="Marshall Islands">Marshall Islands</option><option value="Martinique">Martinique</option><option value="Mauritania">Mauritania</option><option value="Mauritius">Mauritius</option><option value="Mayotte">Mayotte</option><option value="Mexico">Mexico</option><option value="Micronesia">Micronesia</option><option value="Moldova">Moldova</option><option value="Monaco">Monaco</option><option value="Mongolia">Mongolia</option><option value="Montenegro">Montenegro</option><option value="Montserrat">Montserrat</option><option value="Morocco">Morocco</option><option value="Mozambique">Mozambique</option><option value="Myanmar [Burma]">Myanmar [Burma]</option><option value="Namibia">Namibia</option><option value="Nauru">Nauru</option><option value="Nepal">Nepal</option><option value="Netherlands">Netherlands</option><option value="Netherlands Antilles">Netherlands Antilles</option><option value="New Caledonia">New Caledonia</option><option value="New Zealand">New Zealand</option><option value="Nicaragua">Nicaragua</option><option value="Niger">Niger</option><option value="Nigeria">Nigeria</option><option value="Niue">Niue</option><option value="Norfolk Island">Norfolk Island</option><option value="Northern Mariana Islands">Northern Mariana Islands</option><option value="North Korea">North Korea</option><option value="Norway">Norway</option><option value="Oman">Oman</option><option value="Outlying Oceania">Outlying Oceania</option><option value="Pakistan">Pakistan</option><option value="Palau">Palau</option><option value="Palestinian Territories">Palestinian Territories</option><option value="Panama">Panama</option><option value="Papua New Guinea">Papua New Guinea</option><option value="Paraguay">Paraguay</option><option value="Peru">Peru</option><option value="Philippines">Philippines</option><option value="Pitcairn Islands">Pitcairn Islands</option><option value="Poland">Poland</option><option value="Portugal">Portugal</option><option value="Puerto Rico">Puerto Rico</option><option value="Qatar">Qatar</option><option value="Romania">Romania</option><option value="Russia">Russia</option><option value="Rwanda">Rwanda</option><option value="Réunion">Réunion</option><option value="Saint Barthélemy">Saint Barthélemy</option><option value="Saint Helena">Saint Helena</option><option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option><option value="Saint Lucia">Saint Lucia</option><option value="Saint Martin">Saint Martin</option><option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option><option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option><option value="Samoa">Samoa</option><option value="San Marino">San Marino</option><option value="Saudi Arabia">Saudi Arabia</option><option value="Senegal">Senegal</option><option value="Serbia">Serbia</option><option value="Seychelles">Seychelles</option><option value="Sierra Leone">Sierra Leone</option><option value="Singapore">Singapore</option><option value="Sint Maarten">Sint Maarten</option><option value="Slovakia">Slovakia</option><option value="Slovenia">Slovenia</option><option value="Solomon Islands">Solomon Islands</option><option value="Somalia">Somalia</option><option value="South Africa">South Africa</option><option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option><option value="South Korea">South Korea</option><option value="South Sudan">South Sudan</option><option value="Spain">Spain</option><option value="Sri Lanka">Sri Lanka</option><option value="Sudan">Sudan</option><option value="Suriname">Suriname</option><option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option><option value="Swaziland">Swaziland</option><option value="Sweden">Sweden</option><option value="Switzerland">Switzerland</option><option value="Syria">Syria</option><option value="São Tomé and Príncipe">São Tomé and Príncipe</option><option value="Taiwan">Taiwan</option><option value="Tajikistan">Tajikistan</option><option value="Tanzania">Tanzania</option><option value="Thailand">Thailand</option><option value="Timor-Leste">Timor-Leste</option><option value="Togo">Togo</option><option value="Tokelau">Tokelau</option><option value="Tonga">Tonga</option><option value="Trinidad and Tobago">Trinidad and Tobago</option><option value="Tristan da Cunha">Tristan da Cunha</option><option value="Tunisia">Tunisia</option><option value="Turkey">Turkey</option><option value="Turkmenistan">Turkmenistan</option><option value="Turks and Caicos Islands">Turks and Caicos Islands</option><option value="Tuvalu">Tuvalu</option><option value="U.S. Outlying Islands">U.S. Outlying Islands</option><option value="U.S. Virgin Islands">U.S. Virgin Islands</option><option value="Uganda">Uganda</option><option value="Ukraine">Ukraine</option><option value="United Arab Emirates">United Arab Emirates</option><option value="United Kingdom">United Kingdom</option><option value="United 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href="/sites/default/files/Support_of_Hardship_Waiver_of_Small_Business_Owners.pdf" target="_blank">Affidavit in Support of Administrative Fees Hardship Waiver - Small Business Owner</a></div></div></div> <div class="views-row"><div class="views-field views-field-field-para-other-links"><div class="field-content"><a href="/sites/default/files/document_repository/AAA237_Employment_Arbitration_Road_Map_0.pdf" target="_blank">AAA Employment Arbitration Road Map</a></div></div></div> <div class="views-row"><div class="views-field views-field-field-para-other-links"><div class="field-content"><a href="/sites/default/files/document_repository/Sexual_Harassment_Assault_Disputes.pdf" target="_blank">Sexual Harassment Disputes or Sexual Assault Disputes</a></div></div></div> <div class="views-row"><div class="views-field views-field-field-para-other-links"><div class="field-content"><a href="https://go.adr.org/labor-employment-webinars.html" target="_blank">Video: Overemployed: The Old Laws and the New Trend of Working Two Full-Time Remote Jobs</a></div></div></div> <div class="views-row"><div class="views-field views-field-field-para-other-links"><div class="field-content"><a href="https://go.adr.org/labor-employment-webinars.html" target="_blank">Video: Controlling the Cost of Grievance and Employment Arbitration: Practical Tips for Practitioners</a></div></div></div> <div class="views-row"><div class="views-field views-field-field-para-other-links"><div class="field-content"><a href="/sites/default/files/document_repository/2023_Fall_Employment_Arbitration_News.pdf" target="_blank">AAA Employment Arbitration News</a></div></div></div> </div> </div> </div> </section> </div> </aside> </div> </div> </div> <footer class="footer" role="contentinfo" aria-label="footer"> <div class="container baseNav"> <div class="region region-footer"> <nav role="navigation" aria-labelledby="block-adrorg-footermenu1-menu" id="block-adrorg-footermenu1" class="col-md-3 col-sm-3"> <h2 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