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>Cuba</option> <option value="54" >Cyprus</option> <option value="55" >Czech Republic</option> <option value="56" >Denmark</option> <option value="57" >Djibouti</option> <option value="58" >Dominica</option> <option value="59" >Dominican Republic</option> <option value="60" >East Timor</option> <option value="61" >Ecuador</option> <option value="62" >Egypt</option> <option value="63" >El Salvador</option> <option value="64" >Equatorial Guinea</option> <option value="65" >Eritrea</option> <option value="66" >Estonia</option> <option value="67" >Ethiopia</option> <option value="68" >Falkland Islands (Malvinas)</option> <option value="69" >Faroe Islands</option> <option value="70" >Fiji</option> <option value="71" >Finland</option> <option value="72" >France</option> <option value="73" >France, Metropolitan</option> <option value="74" >French Guiana</option> <option value="75" >French Polynesia</option> <option value="76" >French Southern Territories</option> <option value="77" >Gabon</option> <option value="78" >Gambia</option> <option value="79" >Georgia</option> <option value="80" >Germany</option> <option value="81" >Ghana</option> <option value="82" >Gibraltar</option> <option value="83" >Guernsey</option> <option value="84" >Greece</option> <option value="85" >Greenland</option> <option value="86" >Grenada</option> <option value="87" >Guadeloupe</option> <option value="88" >Guam</option> <option value="89" >Guatemala</option> <option value="90" >Guinea</option> <option value="91" >Guinea-Bissau</option> <option value="92" >Guyana</option> <option value="93" >Haiti</option> <option value="94" >Heard and Mc Donald Islands</option> <option value="95" >Honduras</option> <option value="96" >Hong Kong</option> <option value="97" >Hungary</option> <option value="98" >Iceland</option> <option value="99" >India</option> <option value="100" >Isle of Man</option> <option value="101" >Indonesia</option> <option value="102" >Iran (Islamic Republic of)</option> <option value="103" >Iraq</option> <option value="104" >Ireland</option> <option value="105" >Israel</option> <option value="106" >Italy</option> <option value="107" >Ivory Coast</option> <option value="108" >Jersey</option> <option value="109" >Jamaica</option> <option value="110" >Japan</option> <option value="111" >Jordan</option> <option value="112" >Kazakhstan</option> <option value="113" >Kenya</option> <option value="114" >Kiribati</option> <option value="115" >Korea, Democratic People's Republic of</option> <option value="116" >Korea, Republic of</option> <option value="117" >Kosovo</option> <option value="118" >Kuwait</option> <option value="119" >Kyrgyzstan</option> <option value="120" >Lao People's Democratic Republic</option> <option value="121" >Latvia</option> <option value="122" >Lebanon</option> <option value="123" >Lesotho</option> <option value="124" >Liberia</option> <option value="125" >Libyan Arab Jamahiriya</option> <option value="126" >Liechtenstein</option> <option value="127" >Lithuania</option> <option value="128" >Luxembourg</option> <option value="129" >Macau</option> <option value="130" >Macedonia</option> <option value="131" >Madagascar</option> <option value="132" >Malawi</option> <option value="133" >Malaysia</option> <option value="134" >Maldives</option> <option value="135" >Mali</option> <option value="136" >Malta</option> <option value="137" >Marshall Islands</option> <option value="138" >Martinique</option> <option value="139" >Mauritania</option> <option value="140" >Mauritius</option> <option value="141" >Mayotte</option> <option value="142" >Mexico</option> <option value="143" >Micronesia, Federated States of</option> <option value="144" >Moldova, Republic of</option> <option value="145" >Monaco</option> <option value="146" >Mongolia</option> <option value="147" >Montenegro</option> <option value="148" >Montserrat</option> <option value="149" >Morocco</option> <option value="150" >Mozambique</option> <option value="151" >Myanmar</option> <option value="152" >Namibia</option> <option value="153" >Nauru</option> <option value="154" >Nepal</option> <option value="155" >Netherlands</option> <option value="156" >Netherlands Antilles</option> <option value="157" >New Caledonia</option> <option value="158" >New Zealand</option> <option value="159" >Nicaragua</option> <option value="160" >Niger</option> <option value="161" >Nigeria</option> <option value="162" >Niue</option> <option value="163" >Norfolk Island</option> <option value="164" >Northern Mariana Islands</option> <option value="165" >Norway</option> <option value="166" >Oman</option> <option value="167" >Pakistan</option> <option value="168" >Palau</option> <option value="169" >Palestine</option> <option value="170" >Panama</option> <option value="171" >Papua New Guinea</option> <option value="172" >Paraguay</option> <option value="173" >Peru</option> <option value="174" >Philippines</option> <option value="175" >Pitcairn</option> <option value="176" >Poland</option> <option value="177" >Portugal</option> <option value="178" >Puerto Rico</option> <option value="179" >Qatar</option> <option value="180" >Reunion</option> <option value="181" >Romania</option> <option value="182" >Russian Federation</option> <option value="183" >Rwanda</option> <option value="184" >Saint Kitts and Nevis</option> <option value="185" >Saint Lucia</option> <option value="186" >Saint Vincent and the Grenadines</option> <option value="187" >Samoa</option> <option value="188" >San Marino</option> <option value="189" >Sao Tome and Principe</option> <option value="190" >Saudi Arabia</option> <option value="191" >Senegal</option> <option value="192" >Serbia</option> <option value="193" >Seychelles</option> <option value="194" >Sierra Leone</option> <option value="195" >Singapore</option> <option value="196" >Slovakia</option> <option value="197" >Slovenia</option> <option value="198" >Solomon Islands</option> <option value="199" >Somalia</option> <option value="200" >South Africa</option> <option value="201" >South Georgia South Sandwich Islands</option> <option value="202" >Spain</option> <option value="203" >Sri Lanka</option> <option value="204" >St. Helena</option> <option value="205" >St. Pierre and Miquelon</option> <option value="206" >Sudan</option> <option value="207" >Suriname</option> <option value="208" >Svalbard and Jan Mayen Islands</option> <option value="209" >Swaziland</option> <option value="210" >Sweden</option> <option value="211" >Switzerland</option> <option value="212" >Syrian Arab Republic</option> <option value="213" >Taiwan</option> <option value="214" >Tajikistan</option> <option value="215" >Tanzania, United Republic of</option> <option value="216" >Thailand</option> <option value="217" >Togo</option> <option value="218" >Tokelau</option> <option value="219" >Tonga</option> <option value="220" >Trinidad and Tobago</option> <option value="221" >Tunisia</option> <option value="222" >Turkey</option> <option value="223" >Turkmenistan</option> <option value="224" >Turks and Caicos Islands</option> <option value="225" >Tuvalu</option> <option value="226" >Uganda</option> <option value="227" >Ukraine</option> <option value="228" >United Arab Emirates</option> <option value="229" >United Kingdom</option> <option value="230" >United States</option> <option value="231" >United States minor outlying islands</option> <option value="232" >Uruguay</option> <option value="233" >Uzbekistan</option> <option value="234" >Vanuatu</option> <option value="235" >Vatican City State</option> <option value="236" >Venezuela</option> <option value="237" >Vietnam</option> <option value="238" >Virgin Islands (British)</option> <option value="239" >Virgin Islands (U.S.)</option> <option value="240" >Wallis and Futuna Islands</option> <option value="241" >Western Sahara</option> <option value="242" >Yemen</option> <option value="243" >Zaire</option> <option value="244" >Zambia</option> <option value="245" 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data-url="https://www.globelawandbusiness.com/request-offer-5user-order-summary"> <div> <span class="js-order-summary-product-name">Law Firm KM: Driving Practice Innovation and Redefining Service Delivery</span>: <span class="js-product-base-price">0</span> </div> <div class="js-discount-line ) hidden "> Discount (<span class="js-discount-percent">0</span>%): <span class="js-discount-value"></span> </div> <div class="js-vat-line"> VAT: <span class="js-vat-value">0</span> </div> <div> Total price: <span class="js-total-price">0</span> </div> </div> </div> <div class="modal-footer"> <button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button> <button type="button" class="btn btn-primary js-order-form-submit" data-type="book" data-id="1402" data-url="https://www.globelawandbusiness.com/request-offer-5user-license">Submit</button> </div> </div> </div> </div> <div class="book-content"> <div class="book-info"> <div class="book-info-row"> <div class="book-info-cell book-info-cell-img"> <a href="https://www.globelawandbusiness.com/books/law-firm-km-driving-practice-innovation-and-redefining-service-delivery/content" target="_blank" > <img src="https://www.globelawandbusiness.com/storage/images/books/1402-6086ccbe9c37b.jpg" alt=""> <div class="book-info-image-text-link"> Look inside<img src="https://www.globelawandbusiness.com/images/look-inside.png" alt="Look inside"> </div> </a> </div> <div class="book-info-cell book-info-cell-content"> <p> <strong>Author(s): </strong> Keith Lipman, Toby Brown, Matt Laws, Harriet Creamer, Patrick Dundas, Chad Ergun, Michael Dov Nogroski, Scott Rechtschaffen, Fiona Parkinson, Jennifer P.Keller, David Laud </p> <p> <strong>Publication date:</strong> Mar 2016 </p> <p> <strong>Format:</strong> <span class="js-item-format">Softback</span> </p> <p> <strong>Pages:</strong> 126 </p> <p> <strong>Price:</strong> <span class="item-price"> £149.00 </span> </p> <p> <strong>ISBN:</strong> <span class="item-isbn"> 9781783582297 </span> </p> <p class="p-select-options"> <strong>Select format: </strong> </p> <div class="form-group btns-stack js-product-item-type" data-id="1402" data-type="book"> <label class="radio-inline"> <input type="radio" name="format" value="softback" data-name="Softback" checked > Softback </label> <label class="radio-inline"> <input type="radio" name="format" value="digital_epub" data-name="eBook"> eBook </label> <label class="radio-inline"> <input class="js-switch-glo-5user-license" type="radio" name="format" value="offers_glo_5user_license" data-name="multi-user eBook"> multi-user eBook </label> </div> <p class="p-digital-modal"> <a href="javascript:;" class="js-digital-modal" data-url="https://www.globelawandbusiness.com/books-digital-modal" data-version="2">How our eBook platform works</a> <br /> <a href="javascript:;" class="a-glo-modal js-glo-modal" data-url="https://www.globelawandbusiness.com/books-glo-modal" data-version="1">How permanent access, multi-user eBooks work</a> <br /><br /> </p> <p class="hidden-xs"> <span class="item-basket-url"> <a href="https://store.globelawandbusiness.com/checkout/175/?original=https://www.globelawandbusiness.com/books/law-firm-km-driving-practice-innovation-and-redefining-service-delivery&return_url=https%3A%2F%2Fwww.globelawandbusiness.com&isbn1=9781783582297&copies=1&currency=GBP&response=json" class="btn btn-book-order js-add-to-basket" data-product-name="Law Firm KM: Driving Practice Innovation and Redefining Service Delivery" >Add to basket</a> </span> <span class="js-offer-5user-license-button hidden"> <a href="#" class="btn btn-book-order js-offer-5user-license" data-title="Law Firm KM: Driving Practice Innovation and Redefining Service Delivery" data-type="book" data-id="1402" data-target="#orderFormModal">Order multi-user eBook</a> </span> <br> </p> </div> </div> <p class="visible-xs-block"> <span class="item-basket-url"> <a 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competitors?</strong></p> <p>This guide written by senior figures in legal KM in the US and UK will show how you can achieve this and more, drawing upon case studies from some of the most innovative firms using KM to their advantage.</p> <p>KM is helping law firms adapt to an evolving legal landscape. Increasingly, firms like yours are seeing knowledge management and its potential as an "organisational capability" for leveraging the firm's experience, data and intellectual capital as a strategic resource.</p> <p>Many firms have a KM function in place. But has this function evolved to become a key business unit recognised by the rest of the firm, focused on achieving business outcomes measurable goals important to a firm's overall success?</p> <p>Perhaps you're finding it challenging persuading your fee earners to spare billable time to embed knowledge into your firm's systems, to the overall benefit of your firm. Or perhaps you're having trouble proving ROI on certain initiatives.</p> <p>Whatever the KM challenge you're facing, <strong>Law Firm KM: Driving Practice Innovation and Redefining Service Delivery </strong>will help you solve key challenges and ensure you can take advantage of opportunities that arise after using KM as a strategic tool. Written by some of the best minds in legal and business consulting, this guide is split into two sections:</p> <ul> <li><strong>Part One</strong> examines how KM professionals can support law firm and in-house needs, while considering some of the challenges they face.</li> <li><strong>Part Two</strong> is made up of practical guidance in the form of case studies from UK and US law firms who are trailblazing in legal KM and who have integrated vital KM principles into their overall firm strategy.</li> </ul> <p>In today's evolving competitive market, firms must be looking to not only please their clients, but to find ways that go beyond the level of service they expect. More and more firms are turning to KM to help them do this. Are you?</p> <p><strong>Why buy this guide?</strong></p> <ul> <li><strong>Read</strong> case studies from firms who are actively integrating KM principles into their firm strategy with success, so you can understand how this is done in practice</li> <li><strong>Gain</strong> insight on how to use KM to inform new service models and pricing structure, innovation and efficiency to please your clients and exceed their expectations of your firm</li> <li><strong>Discover</strong> how to measure the success of KM strategy to prove ROI and make it easy for your firm to invest in future KM initiatives</li> <li><strong>Learn</strong> how to embed KM within your firm's culture to ensure stress-free adoption and adaptation.</li> </ul> <p><br /> <br /> <strong>Hear from firms trailblazing in the KM space including:</strong></p> <ul> <li>Littler Mendelson</li> <li>BLM</li> <li>Donelson, Bearman, Caldwell & Berkowitz</li> <li>Samuel Phillips Law Firm</li> </ul> <p><strong>You'll love this guide if you're a...</strong></p> <ul> <li>Knowledge management officer</li> <li>Information officer</li> <li>Professional Support Lawyer (PSL)</li> <li>Managing partner</li> <li>C-suite professional, looking for new strategic inspiration</li> <li>Head of Department/Practice Group</li> <li>Partner</li> </ul> </div> <div class="footer-info show"> <p> <strong>Price:</strong> <span class="item-price"> £149.00 </span> </p> <p> <strong>Select format: </strong> </p> <div class="form-group btns-stack js-product-item-type" data-id="1402" data-type="book"> <label class="radio-inline"> <input type="radio" name="format_footer" value="softback" data-name="Softback" checked > Softback </label> <label class="radio-inline"> <input type="radio" name="format_footer" value="digital_epub" data-name="eBook"> eBook </label> <label class="radio-inline"> <input class="js-switch-glo-5user-license" type="radio" name="format_footer" value="offers_glo_5user_license" data-name="multi-user eBook"> multi-user eBook </label> 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