CINXE.COM

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Service</span></span></li></ul></div> <div id="bottom-left-bg"></div><div id="bottom-left-bg-white-inset"></div><div class="grid-12 region region-content fl" id="region-content"> <div class="region-inner region-content-inner" id="region-inner-content"> <a id="main-content"></a> <div class="block block-system block-main block-system-main odd block-without-title" id="block-system-main"> <div class="block-inner clearfix"> <div class="content clearfix"> <article class="node node-app node-published node-not-promoted node-not-sticky author-admin odd clearfix" id="node-app-4856"> <div class="content clearfix"> <span class="print-link"><span class="print_pdf"><a href="http://web.archive.org/web/20230602184714/https://community.jisc.ac.uk/printpdf/4856" title="Display a PDF version of this page." class="print-pdf" onclick="window.open(this.href); return false" rel="nofollow"><img class="print-icon print-icon-margin" src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/all/modules/contrib/print/print_pdf/icons/pdf_icon.png" width="16px" height="16px" alt="Download as PDF" title="Download as PDF"/>Download as PDF</a></span></span><div class="field field-name-field-pmcs-can-edit-other-pmcs field-type-list-boolean field-label-above"><div class="field-label">PMCs can edit other PMCs: </div><div class="field-items"><div class="field-item even"></div></div></div><div class="field field-name-field-prevent-pmcs-creating-mcs field-type-list-boolean field-label-above"><div class="field-label">Prevent PMCs Creating MCs: </div><div class="field-items"><div class="field-item even"></div></div></div><div class="field field-name-group-access field-type-list-boolean field-label-above"><div class="field-label">Group visibility: </div><div class="field-items"><div class="field-item even">Public</div></div></div> </div> <div class="clearfix"> <nav class="links node-links clearfix"></nav> </div> </article> </div> </div> </div> <div class="block block-views block-apps-store-block-1 block-views-apps-store-block-1 odd block-without-title" id="block-views-apps-store-block-1"> <div class="block-inner clearfix"> <div class="content clearfix"> <div class="view view-apps-store view-id-apps_store view-display-id-block_1 view-full-page apps-basic-info view-dom-id-26fd23511ae2c803054fcd52c0412617"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first views-row-last"> <div class="views-field views-field-field-logo"> <div class="field-content app-image-full"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/app_logo_small/public/JCSBiglogo_1.jpg?itok=v7eSiDRZ" width="120" height="76" alt="Certificate Service logo"/></div> </div> <div class="views-field views-field-title"> <h2 class="field-content app-title-full">Certificate Service</h2> </div> <div class="views-field views-field-field-rating"> <div class="views-label views-label-field-rating rating-label">Rating: </div> <div class="field-content app-ratings-full"><div class="clearfix fivestar-user-stars fivestar-average-stars fivestar-combo-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="input"> <div class="fivestar-basic"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="off">0</span></div><div class="star star-2 star-even"><span class="off"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div><span class="help-block"><div class="fivestar-summary fivestar-summary-user"><span class="user-rating">Your rating: <span>None</span></span></div></span> </div> </div> </div><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="input"> <div class="fivestar-basic"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3.62069</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on" style="width: 62.069%"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div><span class="help-block"><div class="fivestar-summary fivestar-summary-average-count"><span class="average-rating">Average: <span>3.6</span></span> <span class="total-votes">(<span>29</span> votes)</span></div></span> </div> </div> </div></div></div> </div> <div class="views-field views-field-nothing"> <span class="field-content"><div class="privacy-terms"> <a href="http://web.archive.org/web/20230602184714/https://community.jisc.ac.uk/library/janet-policies/privacy-policy">Privacy Policy</a><br/><a href="http://web.archive.org/web/20230602184714/https://community.jisc.ac.uk/library/janet-services-documentation/jcs-terms-and-conditions">Terms of Service</a> </div> </span> </div> <div class="views-field views-field-field-publisher"> <div class="views-label views-label-field-publisher app-publisher-label">Publisher: </div> <div class="field-content app-publisher-full">Janet</div> </div> <div class="views-field views-field-ops"> <span class="field-content"><div class="not-logged-in flag-app-bookmark"> <span class="flag btn tipsy-belowinf disabled" original-title="Please log in to bookmark"> <i class="jicon-bookmark"></i> </span> </div></span> </div> <div class="views-field views-field-php"> <div class="field-content"><div class="app-launch-button no-access-to-app btn btn-success app-launch-button-active disabled tipsy-belowinf" title="You need to log in to the site to use this app. You can do this at the top of the page.">Launch App</div><div class="app-launch-text alert alert-info">You need to log in to the site to use this app. You can do this at the top of the page.</div></div> </div> </div> </div> <ul class="pager pager--infinite-scroll pager--infinite-scroll-auto"> <li class="pager__item"> </li> </ul> </div> </div> </div> </div> <div class="block block-quicktabs block-apps-quicktab block-quicktabs-apps-quicktab even block-without-title" id="block-quicktabs-apps-quicktab"> <div class="block-inner clearfix"> <div class="content clearfix"> <div id="quicktabs-apps_quicktab" class="quicktabs-wrapper quicktabs-style-nostyle"><div class="item-list"><ul class="quicktabs-tabs quicktabs-style-nostyle"><li class="active first"><a href="/web/20230602184714/https://community.jisc.ac.uk/apps/certificate-service?qt-apps_quicktab=0#qt-apps_quicktab" id="quicktabs-tab-apps_quicktab-0" class="quicktabs-tab quicktabs-tab-block quicktabs-tab-block-views-delta-apps-store-block-2 active">Description</a></li> <li class=""><a href="/web/20230602184714/https://community.jisc.ac.uk/apps/certificate-service?qt-apps_quicktab=1#qt-apps_quicktab" id="quicktabs-tab-apps_quicktab-1" class="quicktabs-tab quicktabs-tab-block quicktabs-tab-block-views-delta-apps-store-block-3 active">Screenshots</a></li> <li class=""><a href="/web/20230602184714/https://community.jisc.ac.uk/apps/certificate-service?qt-apps_quicktab=2#qt-apps_quicktab" id="quicktabs-tab-apps_quicktab-2" class="quicktabs-tab quicktabs-tab-block quicktabs-tab-block-75c3b3e71975a3b7cd6b0f8d31484399 active">Reviews</a></li> <li class="last"><a href="/web/20230602184714/https://community.jisc.ac.uk/apps/certificate-service?qt-apps_quicktab=3#qt-apps_quicktab" id="quicktabs-tab-apps_quicktab-3" class="quicktabs-tab quicktabs-tab-block quicktabs-tab-block-janet-app-centre-delta-janet-app-centre-add-review active">Review this App</a></li> </ul></div><div id="quicktabs-container-apps_quicktab" class="quicktabs_main quicktabs-style-nostyle"><div id="quicktabs-tabpage-apps_quicktab-0" class="quicktabs-tabpage "><div class="block block-views block-apps-store-block-2 block-views-apps-store-block-2 odd block-without-title" id="block-views-apps-store-block-2"> <div class="block-inner clearfix"> <div class="content clearfix"> <div class="view view-apps-store view-id-apps_store view-display-id-block_2 view-full-page view-dom-id-6e3c717252c3b01a9196031d5d18529e"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first views-row-last"> <div class="views-field views-field-body"> <div class="field-content app-description"><p>The Certificate Service app enables you to obtain SSL server certificates. The service provides a host of different types of certificate solutions, each meeting a different set of requirements.</p> <div id="selenium-highlight">聽</div> <div id="selenium-highlight">聽</div> <div id="selenium-highlight">聽</div> <div id="selenium-highlight">聽</div> </div> </div> </div> </div> <ul class="pager pager--infinite-scroll pager--infinite-scroll-auto"> <li class="pager__item"> </li> </ul> </div> </div> </div> </div> </div><div id="quicktabs-tabpage-apps_quicktab-1" class="quicktabs-tabpage quicktabs-hide"><div class="block block-views block-apps-store-block-3 block-views-apps-store-block-3 even block-without-title" id="block-views-apps-store-block-3"> <div class="block-inner clearfix"> <div class="content clearfix"> <div class="view view-apps-store view-id-apps_store view-display-id-block_3 view-full-page view-dom-id-b44a63ed8ed2369dc2fcbbbd4d4ce9a8"> <div class="view-content"> <div class="skin-default"> <div id="views_slideshow_cycle_main_apps_store-block_3_1" class="views_slideshow_cycle_main views_slideshow_main"><div id="views_slideshow_cycle_teaser_section_apps_store-block_3_1" class="views-slideshow-cycle-main-frame views_slideshow_cycle_teaser_section"> <div id="views_slideshow_cycle_div_apps_store-block_3_1_0" class="views-slideshow-cycle-main-frame-row views_slideshow_cycle_slide views_slideshow_slide views-row-1 views-row-first views-row-odd"> <div class="views-slideshow-cycle-main-frame-row-item views-row views-row-0 views-row-odd views-row-first"> <div class="views-field views-field-field-screenshots screenshots-wrapper"> <div class="field-content"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/app_screenshot/public/SS-request-cert_0.png?itok=lqTdrZ_3" width="640" height="400" alt=""/></div> </div></div> </div> <div id="views_slideshow_cycle_div_apps_store-block_3_1_1" class="views-slideshow-cycle-main-frame-row views_slideshow_cycle_slide views_slideshow_slide views-row-2 views_slideshow_cycle_hidden views-row-even"> <div class="views-slideshow-cycle-main-frame-row-item views-row views-row-0 views-row-odd"> <div class="views-field views-field-field-screenshots screenshots-wrapper"> <div class="field-content"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/app_screenshot/public/ss-purchase-bundle_0.png?itok=P_TjXF-u" width="640" height="400" alt=""/></div> </div></div> </div> <div id="views_slideshow_cycle_div_apps_store-block_3_1_2" class="views-slideshow-cycle-main-frame-row views_slideshow_cycle_slide views_slideshow_slide views-row-3 views_slideshow_cycle_hidden views-row-last views-row-odd"> <div class="views-slideshow-cycle-main-frame-row-item views-row views-row-0 views-row-odd"> <div class="views-field views-field-field-screenshots screenshots-wrapper"> <div class="field-content"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/app_screenshot/public/ss-credit-remaining_0.png?itok=l59KK2nU" width="640" height="400" alt=""/></div> </div></div> </div> </div> </div> </div> </div> <ul class="pager pager--infinite-scroll pager--infinite-scroll-auto"> <li class="pager__item"> </li> </ul> </div> </div> </div> </div> </div><div id="quicktabs-tabpage-apps_quicktab-2" class="quicktabs-tabpage quicktabs-hide"><div class="block block-janet-app-centre block-janet-app-centre-view-reviews block-janet-app-centre-janet-app-centre-view-reviews odd block-without-title" id="block-janet-app-centre-janet-app-centre-view-reviews"> <div class="block-inner clearfix"> <div class="content clearfix"> <div id="comments" class="comment-wrapper" class="comment-wrapper"> <div> <h3 class="title"></h3> </div> <div id="comments-content"> <a id="comment-605"></a> <article class="comment clearfix"> <header class="comment-user-header solution-off"> <div class="user-info"> <div id="user-header-5296" class="user-header-lite show_card"><div class="user-picture" rel="5296"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/user_picture_mini_22_20/public/default_profile_image.png?itok=pdt2KZnG" width="22" height="20" alt=""/></div><div class="user-details"><div class="fullname" rel="5296"><a href="/web/20230602184714/https://community.jisc.ac.uk/users/alex-lomas">Alex Lomas</a></div></div></div> </div> </header> <div class="comment-body"> <div class="field field-name-comment-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>The cert service is frustrating - it logs me out continuously in chrome and buttons are chopped off in IE making it impossible to use.</p> <p>The emailing has changed such that the end recipients for certs get told they can download a certificate even though they have no access. The new service really is a retrograde step, to the point I'm wondering whether we'll continue using it.</p> </div></div></div> </div> <div class="comment-submitted"> Submitted by <a href="/web/20230602184714/https://community.jisc.ac.uk/users/alex-lomas" title="View user profile." class="username">Alex Lomas</a> on Fri, 2015-05-22 13:52 </div> </article> <div class="indented"><a id="comment-607"></a> <article class="comment clearfix"> <header class="comment-user-header solution-off"> <div class="user-info"> <div id="user-header-167" class="user-header-lite show_card"><div class="user-picture" rel="167"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/user_picture_mini_22_20/public/default_profile_image.png?itok=pdt2KZnG" width="22" height="20" alt=""/></div><div class="user-details"><div class="fullname" rel="167"><a href="/web/20230602184714/https://community.jisc.ac.uk/users/simon-cooper">Simon Cooper</a></div></div></div> </div> </header> <div class="comment-body"> <div class="field field-name-comment-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>Hi Alex,</p> <p>Thank you for taking the time to provide feedback on the new service. I'm sorry to hear about the problem in Chrome, something we were not aware of. We're currently working on fixing issues with IE and expect it to be resolved shortly.</p> <p>Based on early user testing it was requested that the email to which the expiring reminder was sent should be copied in on the 'certificate is available to download' email, however based on further customer feedback this is being reversed and emails will stop being sent to the Expiry Reminder address from later this week.</p> <p>I hope the other changes we've made to the service, such as the better and quicker validation process for higher assurance certificates (Organisation and Extended validation) and the ability to add additional SANs outside of the CSR, have improved the service for you.</p> </div></div></div> </div> <div class="comment-submitted"> Submitted by <a href="/web/20230602184714/https://community.jisc.ac.uk/users/simon-cooper" title="View user profile." class="username">Simon Cooper</a> on Tue, 2015-05-26 15:47 </div> </article></div><a id="comment-606"></a> <article class="comment clearfix"> <header class="comment-user-header solution-off"> <div class="user-info"> <div id="user-header-6426" class="user-header-lite show_card"><div class="user-picture" rel="6426"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/user_picture_mini_22_20/public/default_profile_image.png?itok=pdt2KZnG" width="22" height="20" alt=""/></div><div class="user-details"><div class="fullname" rel="6426"><a href="/web/20230602184714/https://community.jisc.ac.uk/users/adrian-barker">Adrian Barker</a></div></div></div> </div> </header> <div class="comment-body"> <div class="field field-name-comment-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>I quite agree - the certificate service is slow and frustrating to use. It takes a large number of mouse clicks to obtain a certificate, and the layout is very poor - you have to scroll down or sideways to see some of content. Nearly all our certificates require exactly the same information to be entered, so it should be possible to enter defaults for everything and just enter the CSR.</p> <p>Adrian Barker,</p> <p>UCL.</p> </div></div></div> </div> <div class="comment-submitted"> Submitted by <a href="/web/20230602184714/https://community.jisc.ac.uk/users/adrian-barker" title="View user profile." class="username">Adrian Barker</a> on Tue, 2015-05-26 14:19 </div> </article> <div class="indented"><a id="comment-608"></a> <article class="comment clearfix"> <header class="comment-user-header solution-off"> <div class="user-info"> <div id="user-header-167" class="user-header-lite show_card"><div class="user-picture" rel="167"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/user_picture_mini_22_20/public/default_profile_image.png?itok=pdt2KZnG" width="22" height="20" alt=""/></div><div class="user-details"><div class="fullname" rel="167"><a href="/web/20230602184714/https://community.jisc.ac.uk/users/simon-cooper">Simon Cooper</a></div></div></div> </div> </header> <div class="comment-body"> <div class="field field-name-comment-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>Hi Adrian,</p> <p>Thanks for your feedback. With the launch of the new Certificate Service we are experiencing a few teething problems which we are busy working on to correct, including the responsiveness which you should see an improvement to shortly.</p> <p>I have taken on board your feedback regarding creating a function to set up certificate requests which default to a chosen type, duration and server software, which we will look at at the next service review.</p> </div></div></div> </div> <div class="comment-submitted"> Submitted by <a href="/web/20230602184714/https://community.jisc.ac.uk/users/simon-cooper" title="View user profile." class="username">Simon Cooper</a> on Tue, 2015-05-26 15:45 </div> </article></div><a id="comment-614"></a> <article class="comment clearfix"> <header class="comment-user-header solution-off"> <div class="user-info"> <div id="user-header-5890" class="user-header-lite show_card"><div class="user-picture" rel="5890"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/system/files/styles/user_picture_mini_22_20/private/pictures/picture-5890-1414585193.gif?itok=Z4q7taBa" width="22" height="20" alt=""/></div><div class="user-details"><div class="fullname" rel="5890"><a href="/web/20230602184714/https://community.jisc.ac.uk/users/alan-sneath">Alan Sneath</a></div></div></div> </div> </header> <div class="comment-body"> <div class="field field-name-comment-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>While this application itself is genuinely useful, there are a few areas where it could be improved.</p> <p>Firstly, an option to renew certificates would be incredibly useful.聽 Having to request new ones a month before the existing ones expire is mildly frustrating.</p> <p>Secondly, having a filter to only show valid certificates would be useful.聽 When checking to see what needs renewed soon, I don't need to see certificates that expired 3 years ago or were rejected due to an invalid CSR.</p> <p><s>Finally, and I suspect this isn't an issue with the application itself, but when buying OV certificates having to verify my organisation every single time just annoys our reception staff with automated phone calls.聽 Surely once should be enough?</s>聽聽 <em>Edit: apparently this is no longer necessary.</em></p> <p>Otherwise an incredibly useful application, and much cheaper than having to go to commercial providers!</p> </div></div></div> </div> <div class="comment-submitted"> Submitted by <a href="/web/20230602184714/https://community.jisc.ac.uk/users/alan-sneath" title="View user profile." class="username">Alan Sneath</a> on Tue, 2015-06-30 11:26 </div> </article><a id="comment-679"></a> <article class="comment clearfix"> <header class="comment-user-header solution-off"> <div class="user-info"> <div id="user-header-5872" class="user-header-lite show_card"><div class="user-picture" rel="5872"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/user_picture_mini_22_20/public/default_profile_image.png?itok=pdt2KZnG" width="22" height="20" alt=""/></div><div class="user-details"><div class="fullname" rel="5872"><a href="/web/20230602184714/https://community.jisc.ac.uk/users/hiren-patel">Hiren Patel</a></div></div></div> </div> </header> <div class="comment-body"> <div class="field field-name-comment-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>Great app but would it be possible to make it even more useful and save us maintiaining additional information separately by including:</p> <ol><li>a notes field where we can add additinal information about the system the cert is required for</li> <li>a system-wide addtional email address that expiration alerts are send to (in addtion to the cert requester)</li> </ol><p>Thanks</p> <p>Hiren</p> </div></div></div> </div> <div class="comment-submitted"> Submitted by <a href="/web/20230602184714/https://community.jisc.ac.uk/users/hiren-patel" title="View user profile." class="username">Hiren Patel</a> on Mon, 2016-02-08 14:12 </div> </article><a id="comment-701"></a> <article class="comment clearfix"> <header class="comment-user-header solution-off"> <div class="user-info"> <div id="user-header-4709" class="user-header-lite show_card"><div class="user-picture" rel="4709"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/user_picture_mini_22_20/public/default_profile_image.png?itok=pdt2KZnG" width="22" height="20" alt=""/></div><div class="user-details"><div class="fullname" rel="4709"><a href="/web/20230602184714/https://community.jisc.ac.uk/users/jason-taylor">Jason Taylor</a></div></div></div> </div> </header> <div class="comment-body"> <div class="field field-name-comment-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>Love the service itself - the price is great.</p> <p>1. I do find the unwillingness to offer a first level domain for your own domain name a bit frustrating - I understand the reasons behind this - but yes if you really want us to use NAT where possible this is unavoidable. 聽 Most of the time these certs sit on one firewall.</p> <p>2. The other thing - is it can still be very frustrating waiting for someone somewhere to click the button to release a certificate.聽Taking point 1) into consideration it's surprising how easy it is to get caught out without a certificate and then having to wait an indeterminate number of hours for a result. 聽On the new modern default secure internet - this results in service outage. 聽Comodo were a nuisance, but they'd always release if you phoned direct.</p> </div></div></div> </div> <div class="comment-submitted"> Submitted by <a href="/web/20230602184714/https://community.jisc.ac.uk/users/jason-taylor" title="View user profile." class="username">Jason Taylor</a> on Thu, 2016-07-14 07:28 </div> </article><a id="comment-726"></a> <article class="comment clearfix"> <header class="comment-user-header solution-off"> <div class="user-info"> <div id="user-header-39954" class="user-header-lite show_card"><div class="user-picture" rel="39954"><img src="http://web.archive.org/web/20230602184714im_/https://community.jisc.ac.uk/sites/default/files/styles/user_picture_mini_22_20/public/default_profile_image.png?itok=pdt2KZnG" width="22" height="20" alt=""/></div><div class="user-details"><div class="fullname" rel="39954"><a href="/web/20230602184714/https://community.jisc.ac.uk/users/steve-gontarek">Steve Gontarek</a></div></div></div> </div> </header> <div class="comment-body"> <div class="field field-name-comment-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> </div> <div class="comment-submitted"> Submitted by <a href="/web/20230602184714/https://community.jisc.ac.uk/users/steve-gontarek" title="View user profile." class="username">Steve Gontarek</a> on Mon, 2016-10-10 17:11 </div> </article> </div> </div> </div> </div> </div> </div><div id="quicktabs-tabpage-apps_quicktab-3" class="quicktabs-tabpage quicktabs-hide"><div class="block block-janet-app-centre 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