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Bibliothèque d’apprentissage Square Kiosk | Centre d’assistance de Square - CA

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Découvrez comment configurer et utiliser votre borne de commande et obtenez de l’aide quand vous en avez besoin.", "dateModified": "2024-10-16 15:48:53 -0700" } </script> <link rel="canonical" href="/help/ca/fr/article/8208-square-kiosk-guide" /> <link href="/help/es/ca/article/8208-square-kiosk-guide" hreflang="ca-es" rel="alternate" /><link href="/help/au/en/article/8208-square-kiosk-guide" hreflang="en-au" rel="alternate" /><link href="/help/ca/en/article/8208-square-kiosk-guide" hreflang="en-ca" rel="alternate" /><link href="/help/gb/en/article/8208-square-kiosk-guide" hreflang="en-gb" rel="alternate" /><link href="/help/ie/en/article/8208-square-kiosk-guide" hreflang="en-ie" rel="alternate" /><link href="/help/us/en/article/8208-square-kiosk-guide" hreflang="en-us" rel="alternate" /><link href="/help/us/en/article/8208-square-kiosk-guide" hreflang="en" rel="alternate" /><link href="/help/us/en/article/8208-square-kiosk-guide" hreflang="x-default" rel="alternate" /><link href="/help/es/es/article/8208-square-kiosk-guide" hreflang="es" rel="alternate" /><link href="/help/us/es/article/8208-square-kiosk-guide" hreflang="es" rel="alternate" /><link href="/help/fr/fr/article/8208-square-kiosk-guide" hreflang="fr" rel="alternate" /><link href="/help/ca/fr/article/8208-square-kiosk-guide" hreflang="fr-ca" rel="alternate" /><link href="/help/jp/ja/article/8208-square-kiosk-guide" hreflang="ja" rel="alternate" /><title>Bibliothèque d’apprentissage Square&nbsp;Kiosk | Centre d’assistance de Square - CA</title></head><body class="article"><div id="root"></div><script async="" src="https://xms-production-f.squarecdn.com/optimizelyjs/8447815042.js"></script><script src="https://supportcenter-production-f.squarecdn.com/help/assets/application-9e93a5703691209245118ebf677d99f287260a81ed6688b450015cc44dd41dfe.js"></script><script src="https://supportcenter-production-f.squarecdn.com/help/assets/youtube_iframe_player-e7404a98d77d99cd56f0d33e322a4cea9069af79a6dd18e12102b463fa39cb09.js"></script><script src="https://supportcenter-production-f.squarecdn.com/help/assets/ada.embed2-4446aacf9149c6f003980bd69240d5dc5318df36545cdd2058b2f3bf83c03c26.js" id="__ada" data-lazy="true"></script><script src="https://supportcenter-production-f.squarecdn.com/help/assets/ada_history_manager-374ada571e5eb1e2ac19b135e81fd8aae378a237660aa3df1bfaa4091db4886a.js"></script><script src="https://supportcenter-production-f.squarecdn.com/help/assets/ada_requester-a3819dd8c5a4b5e3865ac434bf9896501c15d94418258580aaf6f2fa74e04c3e.js"></script><script>setupAdaBot('{"bot_slug":"sq-canada","greeting":"","language":"fr","personalization_data":{"accepts_payment_cards":false,"has_square_online_store":false,"host_url":"squareup.com","is_activated":false,"is_ato_confirmed":false,"is_ato_frozen":false,"is_restaurant_merchant":false,"is_retail_merchant":false,"is_user_deactivated":false,"is_user_frozen":false,"is_user_logged_in":false,"merchant_has_multiple_units":false,"merchant_uses_appointments":false,"merchant_uses_payroll":false,"redirected_from_ivr":false,"redirected_from_sms_off_hours":false,"sq_anonymous_token":"8ac49cea-1d3f-454c-a26a-f7357c46b848","sq_unit_token":"","sq_merchant_token":"","sq_person_token":"","sq_employment_token":"","user_first_name":"","uses_product_with_phone_support":false,"top_bar_content":"Contact","is_priority":false,"is_high_gpv_merchant":false,"tenure":"","annualized_gpv_usd":"","high_level_segment":"","high_level_sub_segment":"","status":"","has_open_disputes":"","products":[]}}');</script><script src="https://supportcenter-production-f.squarecdn.com/help/assets/helpshift_requester-3adc042ce269bc396477439ee3f1db15710990b689e6c24cd15955d370f389e1.js"></script><script>const contactPathLocalized = '/help/ca/fr/contact?panel=FAB456B04971'; 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} return { label: result.document.title, value: result.document.title, url: result.document.url, kind: result.document.document_kind, score: result.score, doc_id: result.document.document_id, // Start index at 1 index: index + 1, kind_name: document_kind_name } }); Sq.CDPLogger.logEvent(`View Search Suggestions`, { 'Feature': 'Search', 'Query': request.term, 'QueryId': queryIdInput.val(), 'SessionId': "", 'Suggestions': results, 'SearchBarLocation': 'article page - top right corner' }); response(results); } else { response([{ label: "Appuyez sur Entrée pour lancer la recherche", id: "submit-label", }]); } } const autocompleteArgs = { source: function (request, response) { $.ajax({ dataType: "json", type: 'GET', url: "/api/v1/bookshelf/search", data: { "data": JSON.stringify({ "source": "HELP_CENTER", "search_text": request.term, "search_type": 'SUGGEST', "document_kinds": ['HELP_CENTER_ARTICLE', 'COMMUNITY_POST', 'WEEBLY_HELP_ARTICLE'], "locale": { "country_code": "CA", "language_code": "fr", }, "page": 1, "per_page": 6 }) }, success: function (data) { showBookshelfResults(request, response, data); 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autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen=""></iframe> </div> <p>Bienvenue dans la rubrique d’aide et d’apprentissage dédiée à la borne de commande Square Kiosk. Découvrez comment configurer et utiliser votre borne de commande et obtenez de l’aide quand vous en avez besoin.</p> <p>La borne de commande Square Kiosk est une solution de commande en libre-service tout-en-un qui réunit le matériel, le logiciel et les paiements. L’<a href="https://apps.apple.com/ca/app/square-kiosk/id1667683119?l=fr-CA">Application Square Kiosk</a> et le <a href="https://squareup.com/shop/hardware/ca/fr/products/self-service-kiosk-machine-ca">Matériel Square Kiosk</a> (vendus séparément) constituent la combinaison parfaite pour les entreprises de restauration à la recherche d’une borne en libre-service pour laisser leurs clients passer une commande et effectuer le paiement. </p> <p>L’application Square Kiosk est actuellement proposée gratuitement jusqu’au 31 décembre 2024. Une fois la promotion terminée, l’application sera disponible via un abonnement complémentaire.</p> <div class="rst-pilot-fragment-primary"> <div class="fragment-content"> La plupart des sujets ci-dessous, y compris la configuration de l’application, la commande de matériel et les contrôles de marque, sont inclus dans notre <a href="https://app.squareup.com/dashboard/point-of-sale/kiosk/configuration">tutoriel interactif autoguidé</a>. Nous vous conseillons de suivre le tutoriel autoguidé, puis de consulter les articles ci-dessous pour en savoir plus. </div> </div> <h2 id="aa8cbd1f65597d070e18c2341ed91168">Configurer la borne et l’application Square Kiosk</h2> <p>Préparez-vous à accepter des paiements et des commandes avec votre borne de commande Square Kiosk en quelques étapes.</p> <ul> <li><p><a href="https://squareup.com/help/ca/fr/article/8310">Configurer le matériel de Square Kiosk</a></p></li> <li><p><a href="https://squareup.com/help/ca/fr/article/8311-set-up-square-kiosk-app">Configurer l’application Square Kiosk</a></p></li> </ul> <h2 id="82144103b298ac66c51a7ca860917882">Configurer l’expérience de commande en libre-service</h2> <p>Configurez le menu et les préférences de commande pour votre borne de commande.</p> <ul> <li><p><a href="https://squareup.com/help/ca/fr/article/8312-manage-menu-items-and-categories-with-square-kiosk">Ajouter des articles de menu et des catégories dans Square Kiosk</a></p></li> <li><p><a href="https://squareup.com/help/ca/fr/article/8313-customize-self-serve-ordering-with-square-kiosk">Personnaliser les commandes en libre-service dans Square Kiosk</a></p></li> <li><p><a href="https://squareup.com/help/ca/fr/article/8207">Créer des enseignes Commander ici avec Square Kiosk</a></p></li> </ul> <h2 id="b36a36f6ecdc7039371f6cce8e1fdae5">Régler un problème</h2> <p>Réglez les problèmes et les questions courantes quand quelque chose ne va pas.</p> <ul> <li><p><a href="https://squareup.com/help/ca/fr/article/8380-troubleshoot-the-square-kiosk-app">Dépanner l’application Square Kiosk</a></p></li> <li><p><a href="https://squareup.com/help/ca/fr/article/8314">Résoudre les erreurs de paiement avec Square Kiosk</a></p></li> <li><p><a href="https://squareup.com/help/ca/fr/article/8315">Résoudre les problèmes de connexion et d’alimentation avec Square Kiosk</a></p></li> </ul> <p></p> <p></p><section class="feedback-container gap-bottom-base-at-extra-small 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